It’s time for another office autopsy! Kiera shares the example of a practice she’s been working with for three years that has grown in value five times from what it started. In her time with the practice, they’ve successfully switched software, changed collection protocol, created an operations manual, receive 30 to 40 new patients, and many more successes. To get there, the practice has applied the following:

• Executing tasks effectively
• Set goals and kept them
• Showed patience in getting what they want

Think about the goals you set this year and how effective you’ve been in trying to complete them.

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