The Notorious Banker: Recent Episodes
James Baca
(FKA: Why Your Bank Sucks)
The Notorious Banker is a podcast from a banker who spent 13 yrs @ Bank of America in various roles, including manager. This podcast takes you into the greedy, seedy world of big time branch banking.
Learn about big banks & why they charge you $15/month to earn 1 cent interest & other atrocities
We also discuss interesting stories from my 13 yrs in banking, thoughts on news, ideas & products in the banking world, & give uncensored commentary about an industry we all can dislike as one, while also interviewing employees & customers impacted by big, bad mega-banks! Support this podcast: https://anchor.fm/thenotoriousbanker/support
I very rarely am anti-customer as you can tell by my content, but a local El Paso TV report about how over 100 cannabis dispensaries have NOT paid their State of NM taxes last year, has made me change my mind on allowing them to bank. Taxing pot has long been a talking point for pro-cannabis folks in their fight to legalize pot.
While I am pro-legalization, and am happy new small businesses are popping up everywhere, I would say to be cautious before allowing them to bank just based on this news about the lack of tax paying. I feel seeking that business is more trouble than its worth, and I explain why.
Plus, I talk about some awesome bank bonus offers out there, and why I plan to do a couple, and why you should do too, especially if you are looking to switch banks
NB Has recovered over $4 Million from big banks back to consumers40k+ Followers on TikTok, Twitter and InstagramBuy My Book "High-Risk Transaction"Find all my social media and other links at:TheNotoriousBanker.Org Substack - "Consumer Beast" TheConsumerBeast.comMY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
--- Support this podcast: https://podcasters.spotify.com/pod/show/thenotoriousbanker/support
According to an article in the WSJ and Gizmodo, Goldman Sachs, the humongous Mega-Bank, wants out of the Apple Card and Apple Savings business. Facing tough earnings this week, a lot of people who are familiar with GS expect them to try to offload them to another bank, likely AmEx.
In this podcast, I will talk about how I predicted that Apple Card would succeed like the GS and Apple CEOs said it would in changing how we use cards, although Covid had a big part of that as well. I also talk about how the bread and butter of GS is hedge funds, big companies, and rich a-holes, so the fact they want to dabble in little $500 credit cards never made sense to me. I discuss how they saw an opportunity, but realized it wasn't worth their time.
I saw it coming in 2019! :)
Plus, I talk about my new book, "Predicando" out November 13th, and how you can purchase it and help a worthy cause! :)
NB Has recovered over $4 Million from big banks back to consumers40k+ Followers on TikTok, Twitter and InstagramBuy My Book "High-Risk Transaction"Find all my social media and other links at:TheNotoriousBanker.Org Substack - "Consumer Beast" TheConsumerBeast.comMY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
--- Support this podcast: https://podcasters.spotify.com/pod/show/thenotoriousbanker/support
Mike Lindell, the loud, creepy guy who owns MyPillow and is known for his 2020 Election crusade or misadventures, wherever you come from, had his AmEX credit line slashed from $1 Million to $100,000. He cites politics as the reason American Express did it. As I have mentioned in many podcasts before, it's NEVER about politics, because banks want to make money with you. It is however something where if the line he was referring to has a points/miles/rewards system, and his successes selling old people foam pillows makes him millions, and he uses the line to funnel the purchases through there for free travel/cash back/etc and pays in full, banks HATE that, and that is likely the reason why it happened. They are losing money on his relationship so they try to cut ties. I explain why without defending the man. He can defend himself.
Plus, my yearly Bank of America is giving a pay raise tweet. I explain how an announcement several years ago of a $25/hr minimum wage would have been awesome if they had just started paying them the raise when announced instead of making a press release spectacle out of it every damn year. Ugh.
NB Has recovered over $4 Million from big banks back to consumers, with nearly $800k of it being Zelle fraud!30k+ Followers on TikTok, Twitter and InstagramBuy My Book "High-Risk Transaction"Find all my social media and other links at:TheNotoriousBanker.Org Substack - "Consumer Beast" - TheNotoriousBanker.Substack.comMY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
--- Support this podcast: https://podcasters.spotify.com/pod/show/thenotoriousbanker/support
Trying something different today. I am doing a podcast about something I would do a column on.
The Starbucks near my house, inside a grocery store has not been open during the hours you would expect a coffee shop to be open lately. I am assuming it was staff going back to school and not being able to do morning shift. Last few times I have gone to that store, a homemade sign was taped to the door (I hate homemade signs btw) informing the customers of the store, "Due to lack of certified staff at Starbucks, we would be closed today" and in another case, opening late.
The wording is such that it actually doesn't give me closure as a consumer advocate and customer service expert. It actually makes me thing of more questions, and for someone not enlightened as me, it gets them mad, which means they get mad at staff that is working at the store, or worse yet, take it out on future baristas who are hired to make sure the sign never exists again. It's a weird quandry, and I just wanted to talk it out to you, and give you a podcast.
NB Has recovered over $4 Million from big banks back to consumers, with nearly $800k of it being Zelle fraud! 30k+ Followers on TikTok, Twitter and Instagram Buy My Book "High-Risk Transaction" Find all my social media and other links at:TheNotoriousBanker.Org Substack - "Consumer Beast" - TheNotoriousBanker.Substack.comMY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://podcasters.spotify.com/pod/show/thenotoriousbanker/support
My grandpa passed on July 16th, and what I can help with, I have helped from afar in Las Cruces, NM, 150 miles away, with my mom handling the bulk of the issues.
But she calls me out of the blue the other day and tells me that First Financial Credit Union who holds my grandpa's car note is demanding immediate payment without allowing his estate to go through probate.
Also, Melloy Nissan told my mom to take the car into the dealership to fix an issue that was on a recall notice. The car was not driveable, so she paid $400 for a tow. Melloy in Albuquerque, 80 miles away says they can't help her with the recall repair and to pick up her car. Since Gramps died, she hasn't had time, so Melloy is threatening her with "Storage Fees" if she isn't going to pick it up any time soon. Dude...
NB Has recovered over $4 Million from big banks back to consumers, with nearly $800k of it being Zelle fraud! 30k+ Followers on TikTok, Twitter and Instagram Buy My Book "High-Risk Transaction" Find all my social media and other links at: TheNotoriousBanker.Org Substack - "Consumer Beast" - TheNotoriousBanker.Substack.com MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://podcasters.spotify.com/pod/show/thenotoriousbanker/support
I lost my Grandpa Candy last Sunday. He was 85. While of course we prep for the end always, it is never easy when it gets here. In this podcast, I share a couple personal stories about the day he passed, and the day after, which saw some interesting things at a local bank in Socorro NM where my cousins work and the bank felt a little...off.
Plus I also talk about the sales pitches of being a funeral arranger, and how it is something I could never do because of my past experiences. You will enjoy this podcast... Listen in honor and respect of my Grandfather.
RIP Candy Zamora.
Support this podcast: https://podcasters.spotify.com/pod/show/thenotoriousbanker/support
Live from Fort Worth, a very truncated Emergency Podcast about Bank of America.
Bank of America fined $200 Million by CFPB for unauthorized credit card accounts, double dipping fees, and so so much more. CFPB Article Here
In this podcast, I explain that most of this had to have been when I was still there (I left in 2018) because aside from allegedly no sales goals now, BofA has internal controls in branches that almost eliminate this problem on a grand scale. While it still happens, I think a lot of this comes from years ago when the Customer Authorization Form was not a thing for bankers and they had checks and balances to get them and their bosses fired. It's a quick 30m podcast on my iPhone, check it out!
NB Has recovered over $4 Million from big banks back to consumers, with nearly $800k of it being Zelle fraud! 30k+ Followers on TikTok, Twitter and Instagram Buy My Book "High-Risk Transaction" Find all my social media and other links at: TheNotoriousBanker.Org Substack - "Consumer Beast" - TheNotoriousBanker.Substack.com MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://podcasters.spotify.com/pod/show/thenotoriousbanker/support
I am back from a hiatus!
Thanks for everyone who asked me, "James... Where's your podcast?"
Been busy and working through some writer's block issues, but I am here to talk about things I love...Like arguing about shitty customer service.
First, we will talk about how a local CU near my house ripped out the Drive-Up mechanisms, installed full-service ATMs in its place, and became everything those small bank clients hated about a place like my former bank. I will explain how post-COVID, poor customer service has crept into smaller institutions, impacting their once proud reputation as being different that most banks!
Plus, I describe an incident I had at Panda Express where I discovered that associates there fudge their wait time numbers to make it look like they are more efficient at the detriment of their clients, myself included. I am going to describe how a mobile order was allegedly put together and ready in two minutes, yet 15 minutes later when I arrived, my order was never started. I explain the managerial bad habits that led to something like this. I promise it is interesting.
NB Has recovered over $4 Million from big banks back to consumers, with nearly $800k of it being Zelle fraud!
30k+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.Org
Substack - "Consumer Beast" - TheNotoriousBanker.Substack.com
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://podcasters.spotify.com/pod/show/thenotoriousbanker/support
Hello All!
Back from my book sabbatical to talk about 2 topics (While Under the Weather)
I discuss my thoughts on the Louisville Bank Shooting and things that triggered me about how and when it happened, plus discussing how big bank policy would have never let that man in the door after getting rid of him.
Plus, I talk about turning 40 years old today. HOLY CRAP! I explain what I feel about life as I turn this magical number. It's not always fun, but it is enlightening.
NB Has recovered over $4 Million from big banks back to consumers, with nearly $800k of it being Zelle fraud!
30k+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.Org
Substack - "Consumer Beast" - TheNotoriousBanker.Substack.com
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
--- Support this podcast: https://podcasters.spotify.com/pod/show/thenotoriousbanker/support
Crazy Breaking News:
Silicon Valley Bank, a bank with hundreds of billions of assets, went into FDIC Receivership today, after a run on the bank starting yesterday, led by Peter Thiel and his VC Buddies. This left this bank reeling and the feds to come in midday (normally wait until end of business) and take over this bank. People's money will be available in 3 days, but needless to say this is a huge fall for this bank. Whoa. Blows my mind.
Will have more on a future podcast but this one explains what it means for the laymen. Thank you so much!
NB Has recovered over $4 Million from big banks back to consumers, with nearly $800k of it being Zelle fraud!
30k+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.Org
Substack - "Consumer Beast" - TheNotoriousBanker.Substack.com
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
--- Support this podcast: https://anchor.fm/thenotoriousbanker/support
Back from a mini-sabbatical as I write my NMSU Basketball book to get it out ASAP.
I discuss Bank of America's role in Don Van Natta's AWESOME story about the turmoil with the Washington Commanders team and the beef minority owners had with the main owner, Dan Snyder. At the center is a $55 Million Loan that Snyder took out with the NFL's backing without informing his partners, which is leading to an even bigger beef, and also has the feds looking into Snyder for falsifying information.
Don can handle the NFL side of things, but I wanted to give my two cents worth on BofAs role, and how they likely felt pressured to do the loan without proper paperwork justifying the loan as to not lose trust in Snyder, his team or the NFL as a whole. I explain why the paperwork matters. I give an example of how an LLC signer can theoretically steal from his partners by creating another LLC and move money elsewhere, and the bank would not be on the hook for it.
Plus, I talk about a lawsuit that alleges BofA gave incorrect information to business owners who applied for PPP Loans in 2020. American Banker has the story. (Paywalled, but you can read it for free with an email address) It was said in the complaint that the business owners were told 1099 employees were included in the calculating of PPP Loans, when they are not, leading to people not getting their whole loan forgiven as a result of information. I explain why businesses have an uphill battle to fight on this one, although I explain how BofA used branch employees working from home during COVID to test PPP Loans, when that was not their field of expertise. I also explain how goals/high sales pressure tactics likely had a hand in it as well.
NB Has recovered over $4 Million from big banks back to consumers, with nearly $800k of it being Zelle fraud!
30k+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.Org
Substack - "Consumer Beast" - TheNotoriousBanker.Substack.com
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
--- Support this podcast: https://anchor.fm/thenotoriousbanker/support
As a lot of you know, I have been on sabbatical from my podcast and social media availability because I'm currently writing a book about NMSU Men's Basketball and a couple other things. Plasma donations are part of my supplemental income, and I have become a huge advocate for the process since I started donating 20 years ago. Recently, changes in center policy have caused the equipment to screen individuals of their vitals before they donate to be switched out. A $1000 BP monitor/Temp Checker was replaced by a shoddy $70 available on Amazon to everyone BP monitor with 1 star reviews as far as the eye can see. My arms are 19 inches wide. The cuff is rated for 16.9".
The machine they are using takes batteries. They use rechargeable batteries which are not powerful enough to use consistently on the equipment and are also not recommended by the company who makes the machine. Yet, I am getting deferred based on all these factors, causing a huge dent in my income. As someone who fights for the little guy usually, this seems like something so easy to discuss, but as of right now, it has become a point of contention in my life.
I have dedicated almost 11,000 words to it on my substack.
I created a website for the content: 800-ml.com which is the amount of plasma that is taken out of me with every donation.
Listen to me work through my frustration and try to find common ground to dispute this issue with. I am so frustrated. Back with a bank themed pod this week!
Crazy week. Thanks for following!
NB Has recovered over $4 Million from big banks back to consumers, with nearly $800k of it being Zelle fraud!
30k+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.Org
Substack - "Consumer Beast" - TheNotoriousBanker.Substack.com
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
--- Support this podcast: https://anchor.fm/thenotoriousbanker/support
First off.
PLEASE SUBSCRIBE TO MY SUBSTACK. I talk Bad Banks, Unethical Businesses and more in a Hilarious Way.
Free of Charge. Tons of content.
The Biden Admin. has proposed capping CC Late Fees to $8 per missed payment from as much as $41. It is in an effort to reduce or eliminate "Junk Fees". Big banks and their lobbying arms claim that lowering the fee will encourage more late payments and cause people bad credit.
Umm.. Ok?
I discuss how ridiculous that is, plus I compromise by proposing something that will help both banks and consumers in my eyes!
WSJ Article
Plus, I touch on a story I read online the other day. Pop Star Aaron Carter, who passed away recently is having his estate sued by Wells Fargo for nonpayment of $2800+ credit line**. I briefly explain how the business of death is something that a lot of people don't know about and I give examples.
Crazy week. Thanks for following!**
NB Has recovered over $4 Million from big banks back to consumers, with nearly $800k of it being Zelle fraud!
30k+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.Org
Substack - "Consumer Beast" - TheNotoriousBanker.Substack.com
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
--- Support this podcast: https://anchor.fm/thenotoriousbanker/support
First and foremost:
Subscribe to my new Substack called "Consumer Beast"
I will discuss bank issues in longform there, plus I will also rant about customer service issues in other fields!
Now, let's get to the business at hand. Wednesday, January 18th, Bank of America had a major outage with Zelle, causing transfers that happened the previous four days to reverse, leading to negative balances and missing money.
It was one of the biggest social media days of my existence, with some posts getting tens of thousands of views on Twitter and hundreds of new followers.I was able to make a debut on a national newscast as a "consumer advocate" and banking expert talking about it. Thank You Scripps News!
I also was able to do a long form interview on a Youtube show called The Plainest Jane!
Time Article about the storyYahoo News Article about the storyMy blog was cited in the Daily Dot's story as well
I discuss what I think happened, and how BofA being apathetic to clients is par for the course here. It was ridiculous.
Plus more news about EWS, The parent company with Zelle. They made a prediction of mine true. They are rolling out a payment wallet which will compete with Apple Pay and Paypal. Integrating customers bank cards in the app, The new unnamed Zelle Wallet will let clients pay for things directly through them. I am skeptical about the adoption of this by clients, coupled with the poor customer service with Zelle fraud that currently exists. I discuss why.
Crazy week. Thanks for following!
NB Has recovered over $4 Million from big banks back to consumers, with nearly $800k of it being Zelle fraud!
30k+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.Org
Substack - "Consumer Beast" - TheNotoriousBanker.Substack.com
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
--- Support this podcast: https://anchor.fm/thenotoriousbanker/support
Happy 2023!
We lead with the story of Dion Rabouin, an awesome WSJ reporter who was in Phoenix with family over the holidays when he decided to do work on a story about low interest rates on savings accounts at big banks. The Chase bank he went to on 12038 N 32nd St in Phoenix asked him what he was doing. He told him. They said nothing. They called their corporate security and then they called the cops where an overzealous idiot detained Dion for 15 minutes despite never being asked to leave or anything.
I discuss the role the branch had, but mainly how "The telephone game" with corporate security led to this, and how similarities to the Ryan Coogler incident are obvious with lazy lazy employees not actually trying to understand what was going on. I break it down like no one else can.
Story from CNN
Video from incident
Plus, I dive into the story of Wells Fargo executive Shankar Mishra, arrested in India on charges he urinated on a 70 year old woman in a flight from New York to New Dehli and how WF did something right for a change. I discuss how ridiculous this story was.
NYT Link Here
NB Has recovered over $3.7 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
29,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
--- Support this podcast: https://anchor.fm/thenotoriousbanker/support
Big news in the world of banking today. Wells Fargo, who set aside $2 Billion last quarter to cover any potential penalties that the CFPB would impose on them, got hit with 2x that amount, $3.7 Billion for those violations in a stunning news release by CFPB
Read CFPB Release Here.
Denying mortgage modifications, charging surprise overdraft fees, and illegally repossessing vehicles are just the tip of the iceberg with Wells Fargo, who was called out for not fixing their issues fast enough.
AP Article from Ken Sweet
CFPB Head Rohit Chopra's Tweet Thread
In this podcast, I discuss the situation, how the things they got in trouble for have been seen by me for years while a bank manager. I discuss the lackadaisical attitude they have about this, and I discuss how the neediest people who got hit with fees might never see a penny of this.
I also make the bold prediction that CEO Charles Scharf may not survive into 2023. Listen now!
NB Has recovered over $3.7 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
29,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
--- Support this podcast: https://anchor.fm/thenotoriousbanker/support
Thanks for listening.
I start the podcast off with a book update, and another book idea that has popped up.
Next, I discuss how Brian Moynihan, CEO of Bank of America, has a lot of buzz that he may be the next Treasury Sec. if Janet Yellen leaves. Charles Gasparino with the scoop tweet on 12-9. I discuss how mind blowing that is, how of course Joe Biden's former nickname "Senator from MBNA" comes into play, an why I think he wouldn't leave BofA for it, simply because of pay reasons, and I use Howard Stern as my example of why I feel that way.
Fox Business Article about Moynihan potentially being Treasury Sec
Plus, I talk about a Brian Moynihan appearance on Neil Cavuto's show where he mentions how Bank of America isn't "for" cryptocurrencies, despite us knowing BofA has 200-300 blockchain patents. I discuss how he alludes to the current paying system and how it is great, and why they small percentage interchange fees that banks get from debit/credit card make it unlikely for a major bank to embrace crypto so deeply. I also talk about my crappy work experience having to rat out pimply faced teens for dabbling in crypto while at BofA.
NB Has recovered over $3.7 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
29,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
--- Support this podcast: https://anchor.fm/thenotoriousbanker/support
This came out of left field today.
According to David Benoit and AnnaMaria Andriotis of the WSJ, Zelle is purportedly creating a "playbook" for banks and themselves to have systems to refund victims of Zelle fraud, particularly the "me to me" scam that has been going on for years.
In this emergency podcast, I will tell you everything that is wrong with this supposed thing Zelle is doing. I don't believe them for one second, and I will explain in detail. Whether it is simply the fact that the money has to come from SOMEWHERE, it means banks are going to incur "policy losses" in the millions of dollar range for someone who may not even be their own client who got their money stolen using a banks account that also may have been a victims account? Makes no sense.
I also explain how typos not being covered as a means of refunding tells me how ridiculous this all is, and I explain how "mobile phone data" that Zelle claims to be using to get these refunds out has already been used by banks for years to deny people's claims.
This is all so ridiculous, and I spell it out for you in this podcast. Thanks for listening!
NB Has recovered over $3.7 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
29,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
--- Support this podcast: https://anchor.fm/thenotoriousbanker/support
Sorry about the long layoff... I was sick with COVID :(
In today's episode, I discuss how since Elon took over, it has been impossible to do my "The Notorious Banker" work because of people trolling Elon, BofA for lending Elon and a bunch of pointless convos. It seems hard to get a couple of simple things completed, especially when it comes to helping people.
Then, I briefly talk about Wells Fargo offering a short-term loan product, which can be $250 or $500. I discuss how the criteria used to approve you for the loans seems broken as all hell. I also discuss how they possibly might not report to the credit bureaus which makes no sense to lenders. It mimics a BofA product which recently came out, and it is just as bad, if not worse!
(Article about Wells Fargo Loan Product in Charlotte Observer)
Finally, a final rant about SBF and FTX. Why I feel no sympathy for those who lost money, because they were basically playing all-in poker with their life savings every day with a volatile crypto market... I expand on that briefly in the segment.
NB Has recovered over $3.7 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
29,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I briefly talk about Elon Musk and Twitter just in the sense of how it impacts me and my project. Note: It won't and it can't.
I then talk about interest rates. As we all know, it's really expensive to buy a house now simply on interest rate hikes alone. I think it's bad, and it is only going to get worse. That being said, the American public always discusses these things collectively as a whole without addressing the issue in their own household. In the first segment, I talk about how credit card debt impacted me, and impacts others. I also talk about how tricks with interest rates, especially during car buying already puts consumers behind the 8-ball, and then I discuss how people should remedy things in their own household as the country gets worse with the rates!
Finally, I have a brief book update, and I explain why it is taking so long. Writer's block SUCKS!!!!
NB Has recovered over $3.7 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
29,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
We talk about something that is not really a bank issue. Equifax fired a lot of employees who were found to have second jobs. Apparently, they used their own patented software to spy on their own employees. I talk about how moonlighting is becoming more common and how I had a couple coworkers who did stuff like this at a smaller scale, but only getting written up, not fired.
Plus, we talk about Wells Fargo keeping up with the Joneses, and introducing their BofA "Erica" rip-off "Fargo".
First off.. Why Fargo? What kind of name is that? I discuss the lies big banks tell in introducing the virtual assistant to their consumers.
NB Has recovered over $3.7 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
29,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Yes, We talk about the Kanye/Chase **thing... Reluctantly.
I mainly focus on why the people who are protesting this move by Chase are the same people who ignored when this happens to others not as rich or famous. I discuss what it possibly MAY have been to cause this breakup, and I discuss the uniqueness of this case.**
Plus, I talk about how some recent high profile criminal acts just outside of bank branches in California may actually cause more people to be unbanked as a result of it. In the last couple of days, we had a person try to blow up a Bank of America ATM in Palmdale, CA, and there was a shooting of an armored car employee at another BofA in the Carson, CA. The scary thing? Unrelated crimes that have a solid bond: How changing bank procedures and pushes caused this indirectly! I explain why.
NB Has recovered over $3.4 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
29,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I discuss a man in North Carolina who fell victim to a "Bill Pay" scam that is different than the normal Zelle fraud we are used to seeing at BofA. Bank of America true to form denied the man's claim until a local news organization ran a story to ask the bank why they denied him, and boom, like clockwork, BofA caved like the dogs they are and refunded the man his money.
I explain the scam, and I explain in detail what this news story brought to the forefront.
Link Here
Plus, I discuss more and more about my Zelle book coming soon!
NB Has recovered over $3.4 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
29,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
In this podcast I discuss an offer I found through US Bank where the bank is offering select clients $5, yes FIVE WHOLE DOLLARS to use Zelle 2x. What I see as a lacking gesture is also a way to fudge the numbers of "alternative ways to bank" to justify limiting staff and branches going forward. Giving clients a small pittance in order for you to save millions over the years sounds like a bet US Bank wants to take.
I discuss how even people on the Right side of the aisle should heed the calls from their financial experts on the radio that Zelle is bad news so we can all band together and fight back against Zelle. Hey, at least that $5 will offset the $3,000 you lose through ZELLE Fraud lol
Link to deal here
Plus, I try to compromise with Zelle. I think you all know by now that I am writing a book on this topic, and frankly, there are a lot of things that I see that no one else is seeing. While I want it to go away permanently, I know that may not be practical, so I discuss in the second segment a compromise that will allow Zelle to operate, protect at-risk clients, and still make it instant for them to send family money while protecting them and the banks as a whole. Yes, I tried hard to reason... Hear me out on the segment
NB Has recovered over $3.4 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
29,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
One topic today:
SENATE BANKING HEARING (3 HOURS LONG)
House BANKING HEARING (7 HOURS LONG)
Bank CEOs were on Capitol Hill for 2 days this week talking to the House and Senate Banking Oversight Committees.
There were a wide range of topics from Climate to Inflation to Gas Station ATMs.
I curated a few clips about Zelle, fees, Bitcoin, Questionable Ethical Job Hirings, and some of the funnier moments.
There most certainly will be a second part to this podcast, but this one breaks down what I spent 12 hours watching!!!
NB Has recovered over $3.4 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
29,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Hello Everyone.
First off, we briefly discuss Kanye West's statement on CNBC yesterday where he said he is leaving Chase for Bank of America because CEO of Chase Jamie Dimon didn't call him when he made a $140 Million Deposit
Then we get into a very deep story. Bank of America will offer "sabbaticals" of up to 6 weeks to longtime employees to combat burnout. While it sounds good on the surface, I can tell you this is a horrible idea. Sales goals don't prorate, so some of the most stressed out people in retail will have MORE stress when taking leave to COMBAT STRESS. WTF?
I talk about my own struggles with mental health while at BofA.
Check out the article on Bloomberg by Katherine Doherty
Then a weird story. CNN Reports a woman in her 70s was suing Fifth Third Bank for refusing to Negotiate a check she got for hitting a slot jackpot. In the article, the author uses "cash" and "deposit" very loosely, so it is really confusing and doesn't allow for more context, but the lawsuit alleges discrimination based on race. The check in question was for $12,000.
While I think race could have played a factor in this, I think this is more lazy-ass bankers not wanting to do more research to properly help a client more than anything. A simple call to verify would have helped immensely, or even a conversation stating the check would need a couple days to clear, not refusing it outright for fraud and refusing to give it back. I explain in the final segment.
NB Has recovered over $3.4 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
27,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Long week talking about the new Bank of America Home Loan Program, Which we will also do here! (Ugh)
First off,
Interesting article in Rolling Stone and Reporter EJ Dickson, who profiled a lot of Adult Film actresses who had their bank accounts closed out by Wells Fargo. I have done podcasts many times referring to the "business decisions" that banks make when they no longer want to do business with you, and here it is no exception.
I am going to be honest with you. This is a frank conversation about adult content, my preferences, and the reasons why banks will see things as a "risk" and basically blame content creators for the horny, cloudy decisions of idiot guys.
I get into what limitations it has for these people in the adult industry and basically how it can lead to millions of content creators being banished from banking simply based on the taste preferences of the risk department.
Had the opportunity to briefly talk to adult content creator and activist Alana Evans on Twitter about this, which I also discuss.
Plus
Here I go again. I talk about the Bank of America No Down Payment, No Closing Costs mortgages, and how in my opinion it is technically a program to fast-track people who are more well-off to get into home loans a little easier, with a $10k Down Payment grant from BofA. The reason I came to this conclusion was the crazy income cap in Dallas. $131,000 for a city where the median home value is $350k conservatively. To me, someone making that amount of money likely doesn't need a special program, but BofA is using a little known FDIC Special program to push this broken product to preferred clients, all in the guise of helping communities and people of color. I break down in granular detail what I mean.
Plus, I reference a CNBC Story that makes it sound like it's only for minorities, which set off a lot of people, only to say the total opposite thing within the story. It's really confusing.
NB Has recovered over $3.4 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
29,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America blew me away today with the stupidest thing I ever saw.
Bank of America announced a plan to help Black and Hispanic people get into home loans in 5 markets, where frankly, the median home prices are insane. The markets are Charlotte, Los Angeles, Dallas, Miami and Detroit. Bank of America is promising no minimum credit score, no mortgage insurance, and validation of eligibility can be an on-time phone bill and car insurance premium.
NEWS RELEASE HERE
However, they mention income and location will determine eligibility, which to me sounds like people will be stuck in neighborhoods they want to get out of. I also discuss how BofA is doing this now while interest rates are 2-3% higher than they have been with the possibility of going even HIGHER in the next few months. I also talk about the cost of these locations and unless you are making more than BofA's minimum wage, you probably couldn't afford a home with a median price in these markets.
I then talk about the false promises this bank is doing to communities of color, especially what's going on here. It's a crazy story.
NB Has recovered over $3.4 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
27,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
https://abc7news.com/bank-of-america-bofa-denies-edd-claim-fraud-debit-card-denial/12154468/
Hey, guess what? Another EDD Fraud case where Bank of America denied a client. Man had $15k stolen from his account with crooks using the old school transfers page to send $15k total over 3 accounts. Bank of America denied Alfredo Mancilla 3 times. He then called Michael Finney, who we have talked about many times on the pod, and within hours, he got Alfredo's money back, because BofA are a bunch of.... you know.
I talk about how BofA saw this as a vanity project and it led to them wanting to leave EDD altogether!
Then I talk about my 4 years anniversary of being fired from Bank of America with a little rant about where I am going with my project. I am so excited for the future! :)
NB Has recovered over $3.4 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
27,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Hello Everyone!
Reminder that I am working on a book about Zelle due to come out really soon. Stay tuned for that. It's going to be funny, thought-provoking and hard-hitting all in one.
In this podcast, I discuss a tweet from PGA Star Brian Gay who tweeted that his daughter was a victim of Zelle Fraud while at Bank of America with BofA doing nothing to help her. I discuss the misconceptions of FDIC insurance "protecting" you, how and why BofA should help solely off the success of Brian's golf career and discuss what we always do: How Zelle is the worst thing out there.
Plus, I discuss my old BofA branch in Las Cruces NM having their lobby closed for the week last week, which was the first week of the month. I describe how all the fixed income people who needed their cash for the bills were unable to be helped. While a drive up lane was open to clients, BofA also removed 3 lanes of Drive Up a couple years ago, and on a busy 1st or 3rd of the month, about a 1000 people a day show up. They couldn't have helped more than 100 per day that week
I discuss the weak leadership in that market!
Support this podcast: https://anchor.fm/thenotoriousbanker/support
2 Podcasts in 3 days. Just like pandemic times.
I am doing an "emergency" podcast to discuss the CFPB fining US Bank, based in Minnesota, $37.5 Million for issues pertaining to unauthorized accounts (some call them 'fake accounts') for customers between 2010 and 2016. This is in line with the timeframe of the Wells Fargo stuff.
I read the press release which I chuckle at for many reasons.
- How there is such disgust over "sales goals" for associates. I hated sales goals, but it seems like fake outrage, because every job has goals to it. Every bank, even beloved credit unions, have goals.
- How this fake account scandal seemed to target rich people and high-end products, that have annual fees like the $400 Premier Credit Card. If it was widespread, a lot of low-end cards would have been sold as deeply. This sounds like an isolated group of people selling to a small amount of wealthy clients who likely didn't know any better until someone else told them this was "fake".
- The Lameness of the CFPB Victim Fund, which sounds to me like no one is getting this money who was affected by it!
CBS News Article about it
I also talk about conflating it to Wells. Wells Fargo and US Bank here are nothing alike, because WF targeted everyone, and US Bank here seems to only focus on high end clients and high end products which helped escalate pay...
This is an interesting story that needed context instead of trying to equate it with WF!
NB Has recovered over $3.4 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
27,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Sorry about the delay.
**I am working on a Zelle book and it has been hard to record.
Ironically my first topic is about Zelle. WCVB in Boston had a story about a local man who was attacked by cyber criminals who commandeered his online banking to send themselves $3000 via Zelle from his online banking despite his texts not authorizing the transaction. Ben Simmoneau, the reporter, got the money back for this man and had a nuanced point about Reg E, which is supposed to protect customers from fraud. Bank of America of course did nothing UNTIL the news story came out...like always.**
Plus I talk about BofA Earnings, and how a $400MM amount was set aside to take care of 2 settlements. First one was something we talked about. $225MM fine for Unemployment issues. The other $200MM? For improper use of personal devices. I discuss the grey area that bankers have with customers info and talking amongst themselves. During WFH in 2020 with COVID sending people home to work, a lot likely happened to warrant this potential fine, which I believe ended up causing people to go back into the office more than anything else that was going on.
Plus, I discuss the direction of my BofA book in light of recent events that happened in my life!
NB Has recovered over $3.4 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
27,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Our friend Caroline, who we met through social media posts made by Professional Wrestling Superstars is still fighting with Bank of America as of now. She was the victim of fraud using Zelle, and Bank of America is not only not helping her, but blaming her for their gaping holes in the product.
The groundswell of support she has from her wrestling friends that have more of a reach for me got her a news segment in the Orlando area where she discussed what happened to her with WESH 2 (NBC).
In this segment, I talk about how Zelle's and BofA's responses are full of it, and how the fact that Caroline had been called by BofA for legitimate reasons weeks prior actually triggered her automatic trust that she was talking to a real BofA associate. We really get into accountability in this podcast along with my solution to save banks and people millions of dollars often!
Plus, I also talk about yours truly...What else is new?
I was able to save a home loan over $260,000 for a listener/follower of mine after their bank left them at the altar during the closing day. They literally left him at his lawyer's office without telling him they didn't want to do the home loan. A blind DM and 2 days was all it took to get me to help them save their home loan with the bank. It was one of my biggest scores ever! I am so proud of myself :)
I try to tell you what happened without too much detail :)
Plus, I discuss the direction of my BofA book in light of recent events that happened in my life!
NB Has recovered over $3.4 Million from big banks back to consumers, with nearly $700k of it being Zelle fraud!
27,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Caroline's GoFundMe
In this podcast, I have one topic. Caroline in Florida is a victim of 2 things: Zelle and BofA apathy. Caroline was scammed out of her life savings by a spoofed BofA call that Bank of America acknowledges is prevalent these days. She lost tens of thousands of dollars.
Caroline is a makeup artist and hairstylist with IMPACT Wrestling, one of the larger orgs. for Pro Wrestling in America.
I found her story by seeing tweets from Gail Kim, Eric Young, Jordynne Grace and Angelina Love, all HUMONGOUS SUPERSTARS in their field.
I always mention I take a lot of my bravado from Pro Wrestling and realize that effectively communicating to people like a pro wrestler does gets you noticed. I am using this today to share Caroline's story.
This is a person who works hard every day, and is DAMN good at her job, as the high-profile colleagues that have shared her plight can attest! She is not asking for a handout, but merely for BofA to help her with her claim, as protecting her money is supposedly one of the commitments they give her and their clients.
I discuss why I am not a fan of GoFundMes most of the time, except in this case... I also discuss what Caroline and any victim of Zelle needs to tell their bank.
I hope for great news for her soon! I will keep you posted!!! :)
NB Has recovered over $3 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
27,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America impacting a bunch of disenfranchised people? Who would have guessed. The bank known for this did it again in Houston, TX, cite of some notable BofA instances in the past. A family of Afghan Refugees, who left during the uprising that led to the Taliban being in power again last year, were impacted by one of the world's largest banks in a silly way.
So after the stay in a camp in New Jersey, the Khairkhan family set up shop in Houston Texas. When Khairuddin, the father, went to the BofA in Houston to cash the check he was given by the US Treasury (IRS), he was told that he could NOT do so, and was told he had to open an account in order to do so (Lie #1, government checks are to be cashed no matter what by non-clients and clients alike). He did just that, and in some bizarre sequence, the teller ended up putting the check in the wrong account with a man with a similar name..
Makes no sense, because the slips are pre-printed with their account numbers when opening an account. Either the teller used an alternate way to end up making the mistake or someone is hiding something. Nonetheless, the money went into the wrong account on April 1, and as of Thursday, Khairuddin didn't have the money, and a couple of people I met on Twitter, Mama J and David Godwin, who were helping these folks chimed in, which I responded.
Within 24 hours, and without my help, they got the family on the news, on ABC 13 in Houston in which BofA finally apologized and promised to fix it, although their statement leaves something to be desired in my opinion about what they are actually doing to this family. In fact, I feel they are still being profiled.
I break it down from all angles, including my experience with NRAs (Non Resident Aliens), account opening, making mistakes, and how and why a manager does or does not help in these cases.
Plus, I discuss the direction of my BofA book in light of recent events that happened in my life!
NB Has recovered over $3 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
27,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Today, I discuss Patrick Rucker's reporting on Bank of the West, and how a secret deal in 2017 to curtail how many overdrafts a customer can get there may do more harm than good. I discuss how the arbitrary $1000 limit led to accounts being closed and customers being unbanked. While the intent was meant to help them out, it can create further problems through chexsystems, which most banks use to approve accounts for clients.
I also discuss the "sales pressure" of pushing your clients to link their checking accounts to ODP, and how it's an easy way to drive revenue, because although you are no longer gathering overdraft fees, you are then getting clients to get charged fees for the act of ODP happening. It's a complicated story as Bank of the West is headed towards a merger with BMO HARRIS bank.
Plus, I recover $1500 from Susan in DC. This is one of the first times I let a media member into my methods of helping people, and I discuss my interaction with her, tips I shared with her to help her, and frankly how big banks do NOT research your fraud claims, and also worry more about call time length than fixing your issue. I got done in 1 day what her bank, BofA, could not get done in months with my "Customer Service Strategy" or "Vigilante Customer Service". I also discuss how her filing a police report to report the robbery of her car, and the subsequent denial of her claim is basically BofA telling her SHE is a criminal for filing a false police report, as the denial of her claim happens despite her affirmation to the police that the crime committed on her DID happen. It's a mess, but we got it done! :)
NB Has recovered over $2.7 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
27,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
In this episode I discuss issues with deposit ATMs. WSB-TV Reporter, Ashli Lincoln did two stories last week about issues at 2 different banks. First, Bank of America and their crappy ATMs stiffed a young man of $200+ and as of today, they are still giving him the run-around. It's horrible.. Then a second story of a Military Widow depositing a $26,000 check at the ATM at a Truist Bank (Formerly Suntrust and BB&T) and never getting credit for it plus how she interacted with the ATM Technician and some of the do's and don'ts on that.. Both happening in Gwinnett County, GA. Of course, the Atlanta Area is where my book is based about the Ryan Coogler Incident
I discuss what the clients did wrong, why they are NOT being helped, and my opinion of deposits at ATMs as a whole.
Then I discuss at length my second victory over the State of New Mexico with NM Unemployment. I was told it would be a year to get my money I have been waiting for since 2020, and I turned that year into 15 days with my aggressive #vigilantecustomerservice where I used an old bank trick to make my battle public and cause the State to cave in to me. It was so rewarding, and I discuss my future now that it looks brighter!
NB Has recovered over $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
27,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
NYT Super Reporter Emily Flitter outlined in a story published last week about how hiring practices at Wells Fargo are meant to target diverse candidates, but end up being more than lip service.
I discuss how this parallels my experience at BofA, and I explain how since the majority of the people interviewed in the article are with WELLS FARGO ADVISORS, how the clients, namely RICH RICH PEOPLE actually dictate how you hire based on their surveys and influence.
Plus I talk about FOX 26 Fresno Reporter Marie Edinger's report on EDD Fraud which occurred on a poor woman to the tune of $16,000. I discuss how we shouldn't call these "fraudsters" and "fraudulent withdrawals" but I discuss how the crime occurred on Janyce in the story. One thing I discuss is how leaving the cash in the card is actually the worst thing you can do, how BofA treats ATM fraud claims. How the wording on the claim dictates if it gets approved or not. How people don't believe this fraud is possible although a 1991 movie featuring Arnold Schwarzenegger showed us it was easy even then. I also discuss how the narrative that chip cards would protect clients is false, and again I reiterate what chip cards actually protect (Aka NOT YOU, the merchant) and I mention how Marie's report will lead inevitably to the bank magically doing a 180 on the claim, and this lady will get her money back
Check out this report.
NB Has recovered over $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
27,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
First Topic: Patrick Rucker, who I am fortunate to have chatted with a time or two has a report in The Capital Forum (Paywalled) where TD Bank Sales Practices were detailed and mimicked similar environments at BofA and Wells Fargo. The previous Presidential administration opted not to fine TD for these incidents, instead choosing to privately "reprimand" them.
In this segment, I discuss how TD Banks "experience" as detailed by former and current bank employees is almost EXACTLY like my sales experience at BofA.
Second Topic: An Awesome Houston Chronicle article by Yamil Berard (Paywalled, but you can view it for 99 cents) about a Texas couple who applied for and received a BofA Alaska Airlines Credit Card. In a span of a few months, the credit limit increased, against their wishes (I talk about how it was irrelevant whether they wanted it or not according to the cc agreement), got fraud on their card made by suspect "international travel" companies totaling over $17,000, filed a claim with BofA and lost, with BofA using their patented "We know your device was used for this" scam.
Yamil's Twitter
I talk about all the things that Bank of America did and does wrong on fraud claims like this, how great reporters like Yamil are really the only way that the bank refunds clients, while others in the same boat who don't talk with reporters lose out often, and to be fair, I discuss how the elderly couple in the story handled it incorrectly, which likely prolonged the torture from Bank of America. My podcast is here to analyze these stories in order to better fight back against big banks, so any critique I give is made with love in the hopes that it NEVER happens to you at a big bank!
NB Has recovered over $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
27,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I discuss a couple simple topics today
**With interest rates set to go up really high, one conversation I know is going to happen is "Why is my savings still yielding 0.01%?"
It's simple... Because banks don't want to give you more money. Big banks have a special reason for not giving basic savings account holders more money, and ironically enough, like everything else I talk about, it revolves around sales and deepening.**
Secondly, I talk about Bank of America getting fined $10 Million for improperly serving legal orders to clients on behalf of other entities and taking their money essentially. I dealt with this issue a lot inside a branch, and I saw the ramifications of it, so I will explain to you WHAT THIS STORY MEANS, and why you should care about it!
NB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
25,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I wanted to have a discussion about something that bugs me now that interest rates are going up. Will bankers and their high sales goals run the red light and still try to oversell clients into buying a home even if they aren't in an advantageous position to buy one? It was easy to sell home loans at BofA in 2016 when I bought my home at a 3.5% posted rate, even though my wife and I didn't get that rate. With it being that easy, I know big banks will still have their goals as high or higher, even though it may suck for the average person to buy a new home.
My parents got a loan at 10%+ in 1987
My mom got a second home loan at 8.5% in 2000
We are getting there to those rates soon.. does that mean there's a whole generation of people who wouldn't be able to truly afford to buy a home and will bankers still try to push it on them anyway?
30 Year Fixed Rate History
BofA Mortgage Rate Calculator
NB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
25,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Today's episode discusses the interesting news from the Big Apple that New York City will not do business with Wells Fargo based on their discriminatory loan practices. We discuss how that means thousands of accounts and how Wells may be viewing this letter that was sent to them. It all comes from the report that more than half of Black homeowners got their refi applications denied in the city, which is horribly wrong.
Then we talk about the news that a call center in Arkansas had up to 10 people arrested for being the masterminds of a plot to steal nearly $3 Million from California Unemployment EDD. I discuss how I was right on the money and what was so interesting is that people are still without their unemployment money.
Just another day in paradise
NB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
25,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
CooglerBofABook.com
It's a secret no more. I have written a book about a story that broke on March 9th. I wrote "High-Risk Transaction" in 5 days to tell the story of what the hell happened to Ryan Coogler, Director of "Black Panther" and "Creed. How does one go from standing in line at the Bank of America in the tony Buckhead district of Atlanta, GA to get money out to pay an employee to being arrested for attempting to hold up the very same bank? It's bizarre. My book explains why it happened, the COVID-era issues that made it possible for something like this to happen, and how the police and racism play a part in this as well.
**$8.99 for Kindle, $13.99 for Paperback
$5 if you CashApp/Venmo me for a PDF copy of it - All methods of purchasing it will have some proceeds going to worthy causes.
It's a true labor of love, and I appreciate it so so much!**
I also discuss the Baby Storme Issue that happened at Citi in Los Angeles a couple weeks ago. It went super viral on Tiktok, and I went viral as well as I demonstrated how they could've better helped her instead of threating to have her arrested if she didn't delete cell video footage of her interaction with a banker who said they would keep the check she was depositing because they "Couldn't verify it". More to come I am sure.
NB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
25,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "High-Risk Transaction"
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Well, Anything interesting happen at Bank of America in the last week?
Oh yeah... The brief arrest and detainment of Award-Winning Major Hollywood Director Ryan Coogler outside of a Bank of America in Buckhead, Atlanta, GA.
Location of Branch (Google the address and leave a nice tasty 1 star review)
NY TIMES ARTICLE
I don't discuss the news story itself, but mainly all the teller/manager issues that they fucked up on, and how Bank of America literally used the same playbook it always does to deny service to people of color on a really wealthy, famous guy.
I go down a list of 8 bullet point facts that I have posted on my YouTube Channel (Please Subscribe)
Check out the 2 hours compilation of extra footage of this incident that I obtained from the City of Atlanta There are other videos of the incident as well, such as the manager apologizing to Coogler in person, the interview with Erica Glass and The Loaned Branch Manager as well, and most awesome enough, conversations between cops where even they are confused as to what the hell just happened.
It's a complicated story, and a volatile one... So much so, I got temporarily banned from TikTok as a result of it. Bank of America is upset that I am talking about this story and breaking down all the issues that went wrong with the transaction. I am in the process of getting the account back. In the meantime, a contribution to my project would be great to help me continue to fight back against big banks!
NB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
23,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "PLEASE TRY YOUR CALL AGAIN LATER"!!! $1 of Net Proceeds will go to charity.
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Awesome Article by Stacy Cowley and Lananh Nguyen about a topic you know I love to talk about:
EVIL ZELLE.
I have discussed my past with Zelle as a banker, the nearly $2 Million I have helped people get back from big banks with Zelle being a major method of clients getting burned, and how much I wish big banks had a "hard opt-out" for people who choose not to partake in Zelle. This article discusses how big banks are basically victim blaming people for Zelle fraud, along with the bigger issue of not refunding them despite Reg E being there to help consumers. I also tell a story that is currently happening with my Aunt's gf and Zelle/WF and how she fall victim to someone who hacked her account and a bank who basically called her a liar while overselling her a new acct on the basis of "fear" of it happening again.
I also give some very salty commentary about Zelle going forward.
Plus, I briefly touch on VISA and MC pulling business out of Russia, and how that it would impact many small business owners in Russia, and some people here in the US in very....unique ways. (Read: Adult)
Article here
NB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
23,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "PLEASE TRY YOUR CALL AGAIN LATER"!!! $1 of Net Proceeds will go to charity.
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Great Story by AnnaMaria Andriotis of the WSJ about a phenomena that has been occuring at a lot of banks. Independent ATM owners, also known as owners of those little non-branded ATMs you will see at your nearest low-end gas station or hotel are getting their relationships frozen and/or closed out at big banks, including BofA and Chase. Most big banks cite their policy about opening accounts for "MSBs" (Money Service Businesses) as a reason to deny services, but it is leading to ATM owners not having money to pay the bills and also when they find a bank to do business with, the high cost of fees makes it not worth their while!
This article hits home as I grew up in a pass-through town where people stop to eat, use the restroom and maybe get some money and gas at the local gas station. I also have had clients at BofA that owned ATMs. I tell the story of "Miss Betty" in this segment... and how BofA froze the assets of an older lady citing risk management, impacting her banking and paying bills for months.
Also, in a weird 180, I kind of push back at the main people in the story, and how they claim they were blindisded by the rules after 21 years, and how BofA who froze their accounts was just as at fault because of lack of asking questions by a banker. I explain why.
Finally, I am also pushing back at the notion that owners of these ATMs are heroes serving the underbanked simply because big banks ditched
Update: I had a segment about the racial profiling incident that the rapper Boosie Badazz had inside BofA Last Friday, but the quality was horrible on the audio, plus I sounded tired and high, which I was only one of those things (tired).... I had to cut it because it was horrible to listen to at the gym, but I WILL reRecord it and post it on the next one!!!
Meantime, here's the links for the incident, including my takes on it using my tiktok vids.
Youtube Video of Boosie Bank of America Incident in Full
TNB Video 1
TNB Video 2
TNB Video 3
NB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
23,000+ Followers on TikTok, Twitter and Instagram
Buy My Book "PLEASE TRY YOUR CALL AGAIN LATER"!!! $1 of Net Proceeds will go to charity.
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Thank you for over 20,000 followers across Tiktok, Instagram and Twitter.
Today's podcast deals with a lawsuit filed which Bank of America is accused of withholding fee refunds during COVID after promising in a March 2020 news release that they would help people. I mainly discuss how this podcast predicted this over 2 years ago, because Bank of America's refund tool is outdated, horrible, unhelpful, and ties refunds of customers to performance of employees. I also discuss how re-reading the BofA News Release, there is some funky language in there which I could see them using to back away from their promise.
Reuters News Article on Story
Top Class Actions Article
Plus, I briefly discuss the viral Woman Jumping the teller counter Video at a Chase bank that circulated this past weekend, out of Buford, GA. I discuss why everyone had the reason for the altercation wrong, what the associate did wrong, and why I think people need to understand that how it was originally portrayed could not have possibly happened in any circumstance. CBS 46 Article about the incident.
Finally, I talk about Smoothie Boy, James Iannazzo. He had a court date and a hearing about his job prospects and licensing. He has not had a good week. I will explain what's next for the peanut butter hating individual.
NB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
17,500 total followers on TikTok and Twitter!!!
Buy My Book "PLEASE TRY YOUR CALL AGAIN LATER"!!! $1 of Net Proceeds will go to charity.
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Thanks to all of you for making my social media pages thrive. 17,500 followers over TikTok and Twitter:
Today's topics:
- Nick Jonas started following my socials. How that makes me more motivated to create more big bank content.
- I discuss an ABC San Francisco story where a man deposited a $33,000 check at a BofA branch in Oakland only to find out it never posted, and the branch ended up shutting down, albeit temporarily. The story, which is located here, discusses the apathy in helping Mr. Leonard look for his huge cashiers check that was intended to be used to fix up his kitchen. I break down what went wrong from my own experience closing a branch down, the apathy from the other bank managers and how that should be fireable, the fibs I personally believe the client is telling, not that it matters with this case, and also what EXACTLY could have been done way better!
- Plus, I discuss an article from Bryce Covert of The Intercept, which focuses on PPP Loan Forgiveness, and how BofA is making it impossible to get full forgiveness with them. I discuss how the rules are being used in BofA's favor to screw these people over... The incredible stress the small business owners must be going through, and also I discuss how I spent 2020 helping people through the hoops of getting loans with the knowledge that this would likely happen in 2021 as they do crazy insane, and unethical practices in any type of loan they give out. It's complicated but definitely something that needs to be discussed
NB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
17,500 total followers on TikTok and Twitter!!!
Buy My Book "PLEASE TRY YOUR CALL AGAIN LATER"!!! $1 of Net Proceeds will go to charity.
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
This podcast is dedicated to James Iannazzo, who was arrested for verbally abusing a bunch of teenage girls in a smoothie shop in CT. The man is a now former Bank of America and Merrill Lynch FA, which means he holds a lot of money for a lot of rich people. The video of him assaulting these girls, went super duper viral this weekend, with even yours truly getting over a million views, 100,000 likes and 3000 new followers!
In this podcast, I discuss the why of him doing it, the flaws in the peanut allergy story (read the smoothie menu for PB drinks to see why), how Twitter is dominated by him, the workplace culture of BofA and ML and how this led to that, and the conversation about social media and how this thing went viral in such a way, Bank of America had no choice but to fire him.
Boston Globe/Bloomberg article
My Tiktok Lampooning his Jail Time (Parody)
I also talk about how this amped up my social media numbers to something I have never seen before. I am a provider of content about this man.
Unfiltered opinion about this case on here... check it out
NB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
17,000 total followers on TikTok and Twitter!!!
Buy My Book "PLEASE TRY YOUR CALL AGAIN LATER"!!! $1 of Net Proceeds will go to charity.
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
We discuss Carolyn Said's story in the San Francisco Chronicle about Margarita Bekker, who was charged $10k for a cab ride, disputes with Bank of America only to be told it was a legit charge. I explain what happened on the bank side, and how the bank only helped her because she got through to the media.
I then discuss Wells Fargo getting rid of "overdraft-related fees" but not Overdraft fees... Make sense? It barely does to me. I discuss how the things offered impact like 2% of their client base, and not the ones who need help the most!
I then briefly talk about MLB and Bank of America ending their partnership, MLB hooking up with Capital One, and how this will impact BofA Bankers, as it was a lot easier to sell customers items that had their favorite team branded on the cards.
TNB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
8700 followers + on Tiktok 3200 Followers on Twitter!!!
Buy My Book "PLEASE TRY YOUR CALL AGAIN LATER"!!! $1 of Net Proceeds will go to charity.
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
What the hell?
Bank of America off the top rope mentions that it will lower the overdraft fee from $35 to $10 effective May, according to their press release.
They are also doing away with NSF fees, ODP fees as well.
But here's the thing. I will discuss why this isn't all that it is cracked up to be, and how recent products that have debuted are kind of set up to make people get charged with other fees.
I also discuss how the Safebalance Checking account was referred to in my bank as the "poor person's" account, and how despite the reduction in fees, that 0.4% of a minimum wage earners yearly pay is in maintenance fees because of the "no overdraft account"
So much to break down, and it's all here, and I do it so well :)
TNB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
8000 followers + on Tiktok 3200 Followers on Twitter!!!
Buy My Book "PLEASE TRY YOUR CALL AGAIN LATER"!!! $1 of Net Proceeds will go to charity.
Find all my social media and other links at:
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Happy 2022!!!
I discuss a CNN exclusive about Bank of America in which they internally committed to their employees a $100 donation to food banks for each employee who gets a COVID-19 Booster. In a roundabout way, they are saying that if you don't share your updated vaccination status with them at BofA, that some people will starve. $100 can buy about 1000 meals for someone in need, and 205,000 employees can help make a dent into helping the food insecure, but shaming them into it by threatening to not give food to the needy is wrong. I discuss how backwards it is.
Link to Story
Plus, Just a funny story about Tampa Bay WR Antonio Brown inadvertantly sharing his bank account info on social media today. I explain how I know it was a BofA account, what that means for him and his account, and how it has a chain reaction to employees, Antonio, and countless other people just by him making the mistake.
Story
Plus I got almost 1,000,000 views on TikTok.. I explain what's going on in the intro.
TNB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
Buy My Book "PLEASE TRY YOUR CALL AGAIN LATER"!!! $1 of Net Proceeds will go to charity.
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
On this special XMAS Edition of The Notorious Banker, which also celebrates 3 years in podcasting, we discuss Chase and how they rolled out a new overdraft policy made to "help" customers.
Detroit Free Press Article
https://www.freep.com/story/money/personal-finance/susan-tompor/2021/12/08/chase-bank-overdraft-fees-assist/8886802002/
We discuss how the new grace period will only lead to even more debt for those in need, how getting your paycheck 2 days earlier is a marketing ploy rather than actual help, and the big one, Chase is giving you a $50 buffer without penalty for overdrafts, which will help a small fraction of people, leaving the rest who overdraft on large payments like rent, phone, car payment, etc, to overdraft the same way.
It simply doesn't work and I will tell you why.
Plus we acknowledge 3 years of this podcast with commentary at the end. Thanks to the listeners for sticking with me in 2021!!!
TNB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
Buy My Book "PLEASE TRY YOUR CALL AGAIN LATER"!!! $1 of Net Proceeds will go to charity.
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
One of the biggest things The Notorious Banker podcast has talked about since 2018, and especially since George Floyd were the stories of discrimination in the the banking industry, particulary, large banks to their customers of color.
A KSTP Reporter, Eric Rasmussen, brought us a story of an incident in Minnesota. Joe Morrow went to the US Bank in Columbia Heights after work to cash his check. Not only did he not get the check immediately cashed, he was told that the check was fraud and that "You people always do this". An argument assumed, and the police were called, and Morrow placed in handcuffs for allegedly trying to pass a bad check, and the manager, John Askwith of US Bank told the cops he was afraid that something would be stolen from his desk by the man.
One problem...Askwith the manager never verified the check was fraud. He made no calls or tried to verify it until the client was in cuffs.
Morrow finally was vindicated, and he sued US Bank, which recently settled with him for an undisclosed amount, without admitting guilt, until Rasmussen and his KSTP reports opened up a can of worms about this discrimination, and US Bank finally accepted responsibility and apologized.
I try to discuss what ethical/procedural/compliance things the manager did wrong, and how I saw this incident as I read about it and listened to interviews. As you all know, I have a unique perspective.
This is a crazy story that only shows us things are still bad in the banking industry.
Links to Eric's Stories
https://kstp.com/news/banking-while-black-police-video-shows-how-cashing-a-paycheck-led-to-handcuffs/6324616/ - 1
https://kstp.com/news/banking-while-black-more-customers-share-stories-of-suspected-discrimination/6326140/?cat=5 - 2
https://kstp.com/news/us-bank-apology/6328290/ - 3
TNB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
Buy My Book "PLEASE TRY YOUR CALL AGAIN LATER"!!! $1 of Net Proceeds will go to charity.
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Capital One made waves on this December 1st by announcing it was getting rid of overdraft fees.
While that sounds all well and good, their CEO Richard Fairbank mentioned that it will require an enrollment in an Overdraft Protection program to begin the no-overdraft fee banking.
**Well, if you are "getting rid" of them, why do I need "protection" from something that isn't there, Richard?
My podcast discusses how I believe it is a strategic rebranding of Decline All overdraft setting, equipped with an "enrollment" (aka cross-sell) of a savings account and/or credit card (which Cap One is known for with their Samuel L Jackson Commercials) which will further encumber some people into debt.
I discuss how other banks rebranded their fees, and I anxiously await more clarity from Capital One on what this really means for people!**
Links to articles about the story
CNBC - Hugh Son
CBS News
Yahoo! Money
TNB Has recovered nearly $2 Million from big banks back to consumers, with nearly $500k of it being Zelle fraud!
Buy My Book "PLEASE TRY YOUR CALL AGAIN LATER"!!! $1 of Net Proceeds will go to charity.
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Very frustrating topic to discuss today.
As I predicted last year in the height of the COVID-19 Pandemic, Bank of America was going to leave Gallup, NM. The city, entrenched within the Navajo Nation where hundreds of thousands of amazing folks live is losing the only BofA branch in their area. After the branch closes in February 2022, the nearest BofAs will be in Farmington, NM (100 miles), Flagstaff, AZ (185 miles), and Albuquerque, NM (138 miles). Although BofA claims in a handout given to customers at the branch (they don't even have the decency to mail the clients) that ATMs will be left at the branch, I can attest that at my former branch, they were gone in a matter of months.
Thanks to @yazzie8chris on Twitter for the image of the flyer
My first segment is dedicated to calling out BofA on this. Gallup has one of the busiest branches of BofA by volume, but BofA doesn't like that they are mostly service transactions for fixed income folks. In some parts of the Navajo Reservation, the median income is less than $20,000, and 18,000 homes still don't have electricity (!!!) and/or running water. I discuss how the lie that BofA usually says that migration to digital platforms for the clients doesn't make sense here, as so many Navajos live in areas with no cell service or high speed internet. A lot of the times, their only banking is the monthly visit to the branch.
I break down everything about a story no one is talking about but me. Youtube Video here.
Second segment, I discuss questions you had about my book, "Please Try Your Call Again Later". A lot of you asked why I was so nice to the people in charge of NM and NMDWS in the book. I give my explanation in a very James way. Plus I talk about how some of you believed that this book was the method I am using to force the state to pay me (lol).
TNB Has recovered nearly $2 Million from big banks back to consumers, and about $500k of it was Zelle fraud!
Buy My Book "PLEASE TRY YOUR CALL AGAIN LATER"!!! $1 of Net Proceeds will go to charity.
TheNotoriousBanker.com (Links to YouTube, my book's page, podcast links, and how to contribute by Venmo/Cashapp and much more!!!)
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Proud to announce my new book, "Please Try Your Call Again Later" is going to be available on Amazon in a couple days.
**Paperback - $14.99
Ebook - $9.99**
**At least 15% of net proceeds will go to charity to help special needs kids and food insecurity in my home area of Southern NM.
In this podcast, I talk about the book chapter to chapter to give you a sneak preview on it.**
Plus
Bank of America sent a weird email out the other day basically blaming the USPS for you not getting your credit card bills on time. What people may see as a company warning you, I see as a bank looking to push people to enroll in their app, which is part of their sales metric, as well as forewarning you about this issue as to make it easier to deny a refund of late fees should you not receive your bill in the mail.
TNB Has recovered nearly $2 Million from big banks back to consumers, and about $500k of it was Zelle fraud!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America sent out an email touting Zelle, after weeks of bad publicity about it and how it is used to scam people. I refer to it as a "Nigerian Prince Scam built into an app" The email, which talks about easily identifying people who use Zelle in your phone book doesn't account for how crooks phish for information in order to complete these scams! Anyone can plug in any number, see if they use Zelle and strategize how to steal accordingly. I give a logical scenario how a scam would work.
Photos of the email here!
Plus, I talk about JPMorgan Chase CEO Jamie Dimon's comments on Bitcoin being "worthless". While I don't agree with that part of it, he makes some very salient points about how his clients are adults, and also how BTC may be regulated in the future, and likely won't be a good thing for people who are big believers in BTC.
CNBC Article Here!
Plus, I talk about my Unemployment plight here in NM, and announce my new book, "Your Call is Very Important To Us" and discuss why I am freaking out at the moment.
TNB Has recovered nearly $2 Million from big banks back to consumers, and about $500k of it was Zelle fraud!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
So much crappy Bank of America stories today:
First, a nationwide outage of all things BofA: Online and Mobile Banking, ATMs, Teller Systems, and Debit Cards all stopped working early Last Friday, on the 1st of the month when banks are usually full with clients who only show up 1x a month. I discuss how stunning it was that BofA acknowledged it to the media, the weird length they went to to emphasize that "Your Information is Secure" when no one was asking about it, and how an event like that actually makes my page really popular.
Here are articles I reference in the segment:
CBS46 Article
Fox News Article
Marketwatch Article
Then we tackle Bank of America kissing its own ass for the 2nd time in a year by announcing a pay raise via press release. Keep in mind, it had already announced the $1 increments earlier. I discuss how the increments is really meant to give them a free PR pop yearly until $25, and why associates should feel outraged that they may never see the end of the pay raise rainbow, because in 4 years, many jobs may go away. I discuss how $200,000,000 of a $30B net profit this year can get a huge chunk of employees to $25/hr now and boost morale
Articles:
May 2021 BofA Press Release
October 2021 BofA Press Release
Finally, I laugh at how 4,300 branches are going to be receiving VR headsets to train tellers and bankers on how to strengthen and deepen relationships with people and how to resolve problems with customers. I discuss the limitations of VR tech (including its disappointing use for porn...disappointing in the sense that it was overhyped and underperformed), plus I discuss the weirdness of using analytics that are downloaded from the training session to tailor further training based on an associates strengths and weakness, putting more on the plate of a poor branch manager. The photo used in the press release is hilarious, and yes, they used the word, "Immersive" in the release
BofA Press Release
TNB Has recovered nearly $2 Million from big banks back to consumers, and about $500k of it was Zelle fraud!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Just a nice long rant podcast about how the State of New Mexico denied my unemployment claim just like countless thousands of people get denied for little to no reason. I was blamed for not contacting them sooner, when the toll-free number disconnects you if all operators are busy. Despite phone records proving inability to get help from them, and a several dozen list of companies I have sought jobs from and applied for, I was denied my right to get benefits.
I discuss the feeling, I discuss how so many are going through this, and I discuss my next step in fighting for me, which in turn will allow me to fight for you!
TNB Has recovered nearly $2 Million from big banks back to consumers, and about $500k of it was Zelle fraud!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
This podcast is dedicated to our friends, evil Zelle and Bank of America, part owner of Zelle's holding company.
On a recent San Francisco newscast, ABC7 reporter Michael Finney brought us a story of Page, a school nurse in the Bay Area who was victimized by a crook who told her to "verify" potential fraud over the phone (while calling from a number purporting to be BofA) and when she did "verify", $3,500 was gone.
Leave it to Bank of America to string out Page a month, only to deny her, and then telling her to contact the criminal who ripped her off in order to get the money back. She reached out to ABC7 in SF and 7 on Your Side reporter Michael Finney with her story, they aired it and the next day she got her money back, because BofA is full of shit. 1000s are impacted every year with this type of scam, and big banks, ESPECIALLY BofA don't help for various reasons. I get into the story, add my two cents, and add why I think BofA could care less, and what we need to do to help others!
TNB Has recovered nearly $2 Million from big banks back to consumers, and about $500k of it was Zelle fraud!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America just one week after announcing the retirement of Tom "Toxic Culture" Montag and Anne Finucane, Bank of America shuffled the jobs of half a dozen people at minimum despite record high quarterly earnings and supposed stability within the company. I discuss how this is normal for Bank of America to shuffle stuff for the sake of shuffling because they are bored, and I used my own experience with my location and direct reports as evidence that this happens.
I also talk about how the recent minimum wage increase to $25/hour was a sign to me that they would replace older higher-paying employees with younger folks at lower price points from the bottom of the company to the top.
I also discuss how Moynihan is poised to stay at BofA until 2030, and how the shuffling of roles actually stunts the job performance and job reviews of employees by not allowing them time to make a difference in their new roles.
Also, I talk about Senator Elizabeth Warren (D- Massachusetts) deciding to write a letter to the fed asking for them to break up Wells Fargo, citing the scandals of the past. This after Wells was fined another $250 Million last week for their business practices.
I discuss the timing of the letter, and while I agree that it should be broken up, seeing as retail banking is probably a loss leader for them at this point, that it will likely never do so under this bank-friendly administration. I discuss how these companies make their money and how retail banking is really a drop in the bucket for them.
Great to be back!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Thank you so so much for the support the last 12 days.
I was diagnosed with COVID nearly 2 weeks ago, and it has been a hell of a ride. Lost 16lbs, sweating all the time, tiredness... unable to work the way I like to work. It has been a journey.
I talk about it a little bit and I talk about how it will slightly impact some of the things I poop on Big Banks about!
Plus, A story I wanted to talk about for 2 weeks. Bank of America Announced that Tom Montag, the #2 to Brian Moynihan, and heir-apparent to Moynihan and Anne Finucane, one of the most preeminent female bankers in the industry, AnNoUnCeD ThEiR ReTiReMeNt at the end of the year. I firmly believe they are pushed out because they are older, tenured and more expensive, despite BofA making record profits and announcing a $25/hr min. wage for lower end employees. I have been seeing a lot of older execs "Retiring" this year, replaced by younger folks who likely make way less money than they do.
Montag's story in the NYT couldn't have helped. Thank You, Kate Kelly for that piece!
Anne Finucane got a puff piece in the Boston Globe where they talked about how she "helped navigate" Bank of America through the financial crisis of 2008. I talk about how she got praised for just basically surviving like I did when I was there. I discuss that a bit, and I also talk about how she did some great work that was propped up by a massive PR Blitz, while not really helping with problems on a consumer level, and forcing a lot of folks into banking in an unfamiliar way to them.
Great to be back!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I was in Vegas for WWE Summerslam last Saturday at beautiful Allegiant Stadium (Although it looks unfinished on the inside).
I had a blast. I missed Vegas, and was glad to see new things. In the middle of the event,a tweet from Darren Rovell stunned me. The event I was at was having severe behind the scenes issues with their vaunted Cashless payment system, which didn't allow the purchase of most food, drinks and merchandise, causing likely losses in the millions of dollars. I discuss why this should be a sign that we are "READY" for cashless options everywhere just yet, plus I discuss how sales pressure from banks likely caused this issue, with the Raiders not having a backup payment acceptance plan.
8 News Now Article
Plus I talk about OnlyFans banning sexually explicit content. In an interview with Yahoo News, their CEO Says Banks pushed him to eliminate such content, which is what the Onlyfans brand name was built on. I discuss how banks view sexual businesses as "high-risk" and how they refuse to do business with them for the most part. I talk about how it means OF will likely fail, and how it impacts big banks "average" customer who uses Onlyfans to buy or sell content, and how it's another way of unbanking people. I also get into graphic detail why some banks don't want to be in the sexual business business.
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I can't believe it's been 3 years since I got fired from Bank of America. So much has happened since then. I have become this amazing podcast host and of course, consumer advocate on Twitter. I discuss how the firing went down with some perspective 3 years later, and also my thoughts on would I still be working there if they didn't fire me?
Plus I have a listener question about "Successful Bank Robberies"
Also, I discuss how last Friday, BofA branches across the country had a "system outage" and how that impacts the clients, the employees in a branch, and business in general!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Condolences to Bank of America Employee Michelle Avan's family, friends and colleagues.
I have the unfortunate duty to report that a prominent BofA executive was murdered yesterday, and her alleged killer is a co-worker at Bank of America. Details are sketchy at this time, but the arrest was made today, and an outpouring of support has come from Michelle's colleagues. I discuss this tragedy.
NBC LA Story
ABC LA Story
Essence Article about the amazing path Michelle Avan carved for herself
KNX 1070 Article
Plus, I discuss a major change to Bank of America Savings Accounts that eliminates check writing... What?
Yes, BofA allowed you to write checks off your account.
Tweet of screenshot most clients recieved.
I discuss how verrrrry few people actually write checks, but I discuss how the "No Electronic Bill Pays" to things like credit cards and utility bills can end up hurting a lot of clients who use a savings account as a "low-maintenance checking account"
Plus listener questions about Cold Calls about a large balance and a way I figured out how to get a (Free) Replacement Debit Card from BofA.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
KPBS Original Article on Story
The Root's Article
Bank of America in San Diego sets a new low when it comes to bad customer service. In a state where Bank of America has been accused of racism while cashing checks before, they refuse to cash an Attorney's $12,000 check giving him lame excuses why they couldn't. (I break down in this podcast those lame excuses). When the excuses are met with skepticism by John Pittman III (Who was also called out on his name as an excuse), the assistant manager "calls the cops" (claim which Bank of America branch mgr denied happening, claiming the assistant "pretended to call the cops") and forces the customer out
I break down the lies Bank of America told from my experience as a manager there, their laziness to cash a check because of some paperwork, their weird relationship with GEICO, one of their biggest clients, and how a weak manager with weak training didn't know how to deescalate or properly handle this issue, which then led to a racially charged escalation of the incident. I also discuss how BofA has to document with their corporate security any time a big incident happens, and how that didn't happen here.
This is for anyone who has experienced discrimination while banking. I am here for all of you.
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America rolls out the "Unlimited Cash Rewards" Card which gives you a flat 1.5% on all purchases. Looks Shiny and Amazing...Until you realize, it eliminated the 2% on groceries and 3% on Gas Purchases, and how this card screws over even their beloved preferred clients.
I also talk about a targeted ad for a new "overdraft protection" product that does nothing but highlight how BofA oversold you accounts and now they are fishing in all of them for money you don't have to cover a charge. I talk about how it is no benefit for clients to have so many accounts tied to one anchor account if the anchor account is always short.
Plus, I briefly talk about how Bank of America is going to allow Bitcoin Futures trading for "Some Clients" (aka Rich a-holes) and how they are slowly bringing classism into Crypto, which is going over the head of the most true believers in the digital currency age.
Plus a question about home loans prep as well! :)
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
LA TIMES Article on Bank of America wanting out of their contract after California EDD extended it this month
In this podcast, I discuss my success with NM Unemployment, and then pivot to a less successful unemployment, California. Bank of America boldly states it wants to no longer be in the unemployment business, despite the state of California exercising their option to extend the deal for 2 years. With all the issues BofA has had that I have talked about on the podcast along in several interviews, it's shocking.
What's even more shocking? The BofA Spokesman who said that BofA wanted nothing to do with California is an elected official in the state of California. Conflict of Interest, much?
I talk about all the next steps California will have, the issues with fraud and BofA customer service and where everything is going to go going forward. Oh and they didn't make THAT Much money servicing California, and the service they provided was likely seen as a boutique project for them when there wasn't 23 million unemployment claims in a single state and they actually thought, "Shit, we may have to do some actual work here!"
NBC Los Angeles Story
ABC7 SF Story
Plus listener questions about budgeting when you are now a WFH employee, and what REALLY is a benefit of a savings account these days?
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Wells Fargo announced today it was shuttering all personal lines of credit.
Hugh Son CNBC Article
Normally, I would chalk this up to "Not a big deal" because as a banker, I know what it means, but over 13,000 Twitter posts in a couple hours, with most comments being ignorant and uneducated made me do this podcast.
All "Personal Lines of Credit" does not include credit cards, home loans, car loans, HELOCs, etc. They are referring to an old product that maybe 1 percent of their clientele had, and maybe 10% of the clientele who had it actually used. It was a way to sell lines of credit to those who are afraid of credit cards or to consolidate debt.
To put in perspective, BofA got rid of that product years ago, and in 13 years, I never saw anyone use it. EVER
**I will talk about one thing that sucks: The impact to your credit score, and how people don't realize that's a big dead.
I talk about the other Wells Fargo bad news over the years and how it seems this story is just a way to pile on Wells Again, which although deserved, helps no one and gets really tiresome hearing it over and over again.**
I discuss how having only this product with no other products is impossible, if not, detrimental to you if you made the decision to only have this product or a banker chose not to sell you on a "better product".
I discuss how banks are pivoting to cards in order to make them fees, which Wells outlined in the statment themselves, and discussed the future of their lending. I also talk smack to the person CNBC interviewed who literally commented on how Wells Fargo is at fault for his irresponsible spending. Very controversial topic IMO, but I feel the need to enlighten you all!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
**Thanks for the love! 3150 Followers on Twitter @BankBetterGuy
5700+ Followers on Tiktok @NotoriousBanker
Subscribe to help The Notorious Banker Fight Against Big Banks: Patreon.com/NotoriousBanker**
I discuss Bank of America's 15 year tumultous run in Chicago, and how a lot of my work seems to always lead to horrible unethical banking in Chicago, a city I love.
Nicole Scammed With Zelle Through BofA (And Didn't Get Helped...)Julia Ripped off of $6500, Told by BofA that it was her fault and to get a virus scan on her Computer (She got her money back w/ my help!)Let's not forget Brian in 2019 who was at work when someone scammed him, and BofA refused to look at a boss' letter affirming he was at work and not North Carolina committing fraud, nor looking at his timesheets as an alibi. We got back $4300 for him
BofA closing Branches in Chicago after being closed "Temporarily" due to COVID.
Another One..
Plus the newest one in Crain's Chicago Business (PAYWALL) where the author accurately details another couple of closures, and the bullshit excuses that BofA spokespeople use to justify the closure, displacing thousands of clients!
Also, we talk about how a listener/follower of mine is having an issue with BofA in Chicago because of neon green lights. Mike used Twitter and TikTok to discuss how an electric vehicle station that BofA installed is shining horrible green lights into his family's apartments.. I discuss why the EV station exists, the mindset as to why they even have it there, and basically pointing out what Mike should do.
Plus:
Listener questions about selfish roommates revving up an electric bill and the reasons I believe my prediction that BofA will close 25% of branches and lay off 25% of staff.
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
All My Links HERE
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I discuss the Tara Siegel Bernard article in the NY Times about how certain banks are changing their view on overdraft fees, offering alternatives in light of Ally doing away with OD fees.
The main thing I discuss is the Balance Assist program from Bank of America, how it is actually impacting more people negatively because of its rigid terms. I also discuss how the numbers show that OD fees impact a disproportionate number of POC and lower-income people. Plus we get into the 2017 Washington Post Article where we find out the former CEO of TCF Bank named his boat "Overdraft"....Sigh
I also discuss an elephant in the room: That smaller banks make a bigger portion of their revenue on overdraft fees, and we discuss how this needs to be addressed as well.
Then, I talk about a listener question regarding finding ways to be able to purchase a car when your budget doesn't allow it. I get into a frank discussion about secondary and passive income, especially these days where collectible markets are rising, onlyfans is prominent, and Twitch gamers make thousands.... Mainly I discuss the benefits of donating plasma is cities where a center is available. I discuss how it supplemented my income, and then became a full-fledged part of how I piece together my budget, and I discuss plans for the listener on how he can tackle this hurdle. I love talking about issues like this, because I found myself in them often growing up!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
First, I talk about my upcoming food drive where we are donating breakfast essentials to needy kids of southern NM and anything you contribute to TNB will benefit them greatly. I am giving 50% of it to charity!
More info here
Patreon.com/NotoriousBanker
or CashApp/Venmo - TheBankerDude
Then, I discuss what is going to be an upcoming feature to this podcast. So many people reach out to me for basic advice on how to save money, save for something big or pay bills effectively. I am happy to announce that I will be doing a weekly financial advice segment to help my listeners and followers figure out their money a little bit better.
A conversation with my brother after the passing of my niece really triggered my desire to have bank conversations again.
Phone line: 575-322-4127
email: TheNotoriousBanker@gmail.com or James@TheNotoriousBanker.com and we will get to your questions! I am going to have a lot of fun with this.
Plus, an article in Business Insider from Dakin Campbell enlightened me and made me cry crocodile tears for the infamous BofA home loan staff. Many are quitting because of increased duties, cuts in bonus money and elimination of commission which will infuriate the sales staff who cherry pick who to help, burning poor homeowners in the process. I discuss the article, some things that weren't 100 percent right with it, some that were, and how BofA is monitoring their staff by recording their sales calls.
I also talk about how the $25/hr min wage plays into this discussion!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Dedicated to the Memory of my Niece Ariya, who passed away last Sunday. She gives me the strength to fight for people every day, because she was such a fighter.
Today we talk about some big wins for consumers:
First, Online bank Ally announced last week that Overdraft Fees are going away! They made the announcement and was met with widespread praise online.
Of course, Ally was once GMAC, named after one of the biggest companies in the world, but I am not knocking it. What their people said about why they are doing this elimination of fees hit the right notes, and it will serve as a mandate for other big banks to follow suit hopefully. I talk about how although only about 20,000 customers of theirs overdrafted, and it likely didn't cost them much money to do this, it's still HUGE.
Plus we talk about a federal judge in California slapping an injunction on BofA for California Unemployment EDD and how it's going to help 1000s of people access their money faster. I discuss how the bank has used their fraud algorithm to screw over so many people and use it to avoid refunding fees as well. I also talk about a certain employee speaking for Bank of America who has a SEVERE CONFLICT OF INTEREST in this story and it seems like no one ever talks about it. I do...
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Thanks to all my followers and listeners who have supported me in the last week.
I talk about several things in this podcast:
First off, my quest to be verified, now that Twitter has reopened verification applications, and how this will help the podcast.
Plus
I talk about the HILARIOUS Senate Banking Committee hearing on big banks helping during the pandemic**. We discuss a lot of the topics they talk about, plus a lot of the lies they told.
I run 2 clips in the podcast. One of a very pissed off Elizabeth Warren tearing a new one into CEO of Chase, Jamie Dimon, and his smug-ass attitude to the fact that Chase made over $1.4 Billion in Overdraft Fee revenue last year.**
Then.
The most hilarious one where NJ Senator Menendez asks Brian Moynihan, CEO of BofA if they offer a no-cost, no-fee alternative for unbanked customers and he responds by saying they do, and it costs $5/month lol.
Next topic: 1 year after George Floyd, big banks made a lot of big promises. We will talk about how banks are still absent from a lot of the conversation about race, mainly because it exposes their issues. Finally: We kinda touch on Kate Kelly's NYT article on Tom Montag, the #2 at Bank of America and allegedly the heir apparent to Moynihan. We discuss his apathy for employees who chose to work from home, judged them differently, took away bonuses, and was a part of a toxic work culture at BofA, a culture I have seen on the retail side for years, and I discuss that in detail. Full podcast today!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
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Breaking News as Bank of America ONCE AGAIN announces a starting wage increase. Last Year, they got to $20, and this year they announce an increase to $25/hr by 2025.
While it sounds all well and good, I discuss how this means THE END of tellers as we know it, as everyone on the branch level will be a skilled salesperson. I talk about the immense pressure that will only get worse as the wages go up. I also talk about how there will seemingly be mass layoffs and more closures of branches.
I also talk about how the branch managers of the world and people above the basement at BofA will actually not get as hefty an increase which will lead to those people leaving, to replace them with newcomers who start at $25/hr.
I then talk about an interesting aspect of this, which is Bank of America mandating their "vendors" pay a $15/hr wage as well. This can be construed as Bank of America believes the minimum wage will be $15/hr at some point, as a lot of vendor employees make $9-$10 an hour now. I also talk about the small, mostly rural areas where these vendor call centers operate may close or end their contract with BofA as a result of this mandated "pay hike". Curious to see how this impacts service as well.
So much to talk about in so little time. Check it out and let me know what you think!
Bank of America News Release
Hugh Son's CNBC Article
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
First off,
I am proud to announce with your donations to my Patreon, CashApp and Venmo, The Notorious Banker is donating his body weight in food. That's 310 lbs of food for the needy in Southern NM. The food will be given to Casa de Peregrinos in Las Cruces, NM. I am so excited and THANKFUL for your generosity, which allows me to be generous as well.
Today's podcast we discuss an interview with the New Buffalo Market President of Bank of America who said the quiet part loud and basically confirmed what I have been talking about for over a year. He discusses how closures of branches are strategic to focus on "Non-retail" concerns. Non-retail = Rich people and business and not you.
I discuss all the corporate buzzwords he uses, some of the more annoying things he talks about and his love of the word "needs".
Read the interview in FULL. Support Journalism!!!
Plus:
I discuss the recent protests of Line 3 at Major Banks nationwide. I will be honest and wasn't too familiar on what it actually was.
Here's a good website to understand what it is..
Tweets of some of the protests:
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3
Basically, I discuss how protests of corporate branch decisions are done incorrectly at the branch, and how that actually lessens the voice of those protesting, and actually puts innocent employees of the evil big banks in peril for no reason. I talk about past incidents I was a part of and how to properly project your voice to a big bank.
There's also a Clint Eastwood rant in there... Watch The Mule...It almost got me written up from work. LOL.
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I discuss my COVID Vaccine experience in a small pharmacy in Las Cruces, NM and despite how bizarrely set up the drive was, I felt that it was 100x better than big bank efficiency is today.
I give a detailed play by play of how that went and how I missed good customer service. I also talk about how some processes can be much better at the bank as a result.
I also allude to a news story about BofA asking employees to volunteer their vaccine card when going back to work and why it sounds like a trap.
Plus I talk about recent reports of BofA branches in Syracuse and Buffalo are either "temporarily closing" or permanently shutting down, and we discuss why one of the biggest population centers in the world is losing its big banks because of "unprecedented times"
Then finally.. and email question from Jessica!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
First Segment: I discuss the glitch that so many people reported on Twitter Last Thursday which credited thousands of dollars into their accounts without warning. I discuss how the majority of the posters were POC and how it ties to the thought that POC are the most impacted by OD fees, as the glitch was an overdraft refund from the stimmy deposits of a month prior. Instead of debiting any fees back, it just credited them multiple times over.
I also talk about how Bank of America never mentioned there was a glitch on social media, in a press release or in phone calls to clients.
I also discuss the ramifications of spending that money that wasn't yours and how it could lead to permanent ban from banking along with potential criminal charges.
Tweets from some of the hundreds impacted:
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3
4
5
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10
Tiktok I did that day
Plus, I talk about Alex Sammon's article in The American Prospect about Overdraft Fees during the pandemic.
READ IT!!! SUPPORT ARTICLES LIKE THIS!!!
I discuss the numbers in the article, also talk about how while OD Fees were insane during the pandemic, I think the reason we are talking about them more is because more people finally tasted what it was like to get fees. I discuss that despite accounts that disable OD Fees, Bankers goals and lack of discussion about terms either by customer or banker leads to issues.
I also ponder my theory that because of the cost of dealing with habitual overdrafters, that banks are doing what they can to push those people out as it costs more to service them on top of refunding the fee!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Opening:
I talk about earnings at JP Morgan Chase and Wells Fargo being INSANE so far, with Bank of America to come. It's asotounding.
2nd Segment:
I talk about the death of Bernie Madoff and I spent 20 minutes talking about how excess is toxic in finance and how he spent a lifetime cultivating a story and a lifestyle to impress people, including women.
Some items of Madoff Auctioned off after his conviction!
3rd Segment:
I talk about the shitty situation my unemployment situation is. Wells Fargo runs state of New Mexico's UI system, and I am experiencing very Wells Fargo things. I called the 1-800 over 1000 times over a year, never getting through, and my wife gets through within 5 calls on my behalf. I submit my IDs and I expect a quick decision, and then as of today, I got to reapply, and all of a sudden the $17,000 balance isn't there, and I am freaking out. Pray for me! :)
4th Segment:
I talk about Bank of America exploiting a $1,000 Donation (It's not a donation when you exchange money for product) to the Girl Scouts of America and how the news article exploits it as well, basically making an ad for Bank of America in the process!
I discuss the total exploitation of a girl scout video to hype up the donation as groundbreaking when it was just a normal purchase, as Bank of America touts all these virtues they are teaching the girls by just handing them the money. Plus, I also get into their alleged donation of "SOME" cookies to the Bakersfield Homeless Center, which is tone deaf af. Give them socks, toiletries, real food, not cookies!
Twitter Exploiting by Bank of America Manager of the Girl Scouts
I also talk about BofA Employees in Visalia, CA who donated 800 feminine hygiene products to a woman's shelter, an INCREDIBLY noble cause and I am glad they did that. But it was the EMPLOYEES who did it, not the bank... Cue Bank of America exploiting this to the Nth degree and basically making a mountain out of a topic that frankly needs to be discreet based on the nature of the place they donated to. I talk about how Bank of America can and SHOULD do more that Tweet about it.
Twitter Exploiting of Feminine Hygiene Products by Bank of America Managers
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I'm back after a brief hiatus dealing with a harasser (No, not a BofA Employee). Thank You for your patience and support with that bizarre issue last week.
Today's pod is a single topic spawned from an article by Margot Roosevelt of the L.A. Times
Article Here
A bill in California is going to be introduced into their state assembly in the coming weeks which will be able to offer basic financial services like checking, savings, debit cards and bill pay access at no-cost to people in California, targeting mainly low-income folks, or those who are underbanked or unbanked. It will be under the name BankCal is approved.
I discuss several topics in the podcast (It runs a little long, sorry)
- How I think it can be great, but requires employers, landlords, and other companies to accept and buy into the new format for customers of this new entity
- How infrastructure needs to be there (customer service, atm network affiliation, marketing and advertising)
- The narrative that big banks "already have low-cost options for customers" such as Safebalance Advantage at BofA (Which I call the "Safe to say your balance is going to be chipped away to our Advantage Account), Clear Access Checking or Opportunity Checking at Wells (I call it the "Opportunity to Screw You Account") and Chase Secure Checking (Which I call the "Chase Away Insecure Checking") and how it's a total lie.
- I speak about the fact that those accounts charge a flat fee, while richer folks have options to avoid fees easier, and the lack of overdrafts is a slight positive but doesn't stop bounced check fees at merchants when doing auto-pay
- I touch on the Wells Fargo "Unauthorized Account" Scandal and how this was a catalyst for change
- How Postal Banking was a topic of debate last year and why it won't work.
- How big banks aren't commenting on this proposal
- Use of money orders/check cashing services in communities of color and my experiences personally with that
- My skepticism of the solvency of this project on just $5 million and it's self-sustainment with just "interchange" (swipe fees) on debit cards.
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
This podcast is dedicated to all the amazing women I worked with at BofA who were always objectified.
I am upset about this story. In Houston, TX, Bank of America Relationship Manager (My old job) Juan Esteban Ramirez was arrested for stealing nude photos off the phones of his young female clients under the guise of being a helpful banker accessing information for his clients.
Now, I have a lot of comments about that case, but in the beginning, I discuss my views of being a young male banker in a college town with beautiful women showing up every day. I discuss how my interactions with them kinda fueled my energy to work there despite BofA's shortfalls, although I would never ever cross the line like this gentleman accused here.
We discuss the reporting from 3 News Outlets in Texas:ABC 13 Houston Story on the incident (Shout Out @sumsumthn for posting the story last night)
KPRC 2 Houston Story on the incident
KPRC 2 Houston Story on the first allegations in January (A story missed by me... I'm sorry!)
Fort Worth Star-Telegram Story on the incident
My main discussions are on:
- How Bank of America allowed him to continue to work with clients after the first allegations.
- The fact that Bank of America training tells you to not handle customers' cell phones and devices
- The grimy sales element of mobile banking which would enable a banker, desperate for sales, to even handle a phone
- The idiocy of how he didn't realize sending a text message with 16 PHOTOS!!! would not be caught
- How younger college kids are naive to bank processes and how normally they go to the bank with family/friends (1 victim here did)
- How much will BofA pay these affected customers?
- The phony "Trust" that comes with just wearing a damn tie and working at a bank
- How it's likely these 2 victims are not the only 2 victims of this man.
- The fact that BofA background checks allowed this man to work there, and how him being bilingual likely helped him get hired (Not that there's anything wrong with that. I lost my job because they retained 2 people who spoke Spanish over me in a border town)
- Should his bosses be punished?
- My TNB Interaction with a victim of a similar action in Phoenix and how I have talked about this for a year.
And more... It's a long one-segment podcast, but it's important to here. Make sure no associates touch your devices ever!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
Support this podcast: https://anchor.fm/thenotoriousbanker/support
**Just wanted to rant about a lot of the things we discussed in the past week as America waited for the #stimmy aka $1400 Stimulus Check.
I first discuss how it is this awesome communal experience with all people on Twitter discussing banking and money and everything else, and how I found it so cool from my perspective as a bank nerd!**
There was so much misinformation from Bank of America's @BofA_Help Twitter in passing the buck to the IRS, and the IRS passing it right back.
I discuss in the first half, the lazy tropes that customers had in arguing about not getting their stimulus promptly, including the "They earned interest on our money." and of course, "We bailed you out!"
I elaborate on how lazy slams like that actually led to more of a public backlash against the bank, simply because they were responding like robots.
I discuss why people need to be more unique when it comes to being pissed at banks.
I discuss how viral a lot of the stimulus talk is, which was mostly done by people who don't follow banking news, which benefitted me into getting over 100 new followers and millions of impressions.
My tweet about CEO Pay that received 2.3 million views!
We also talk about how Wells Fargo's app was down on March 17, which was the anticipated Stimmy day for a lot of people, and how troublesome it was the a bank that preaches online banking as your primary method of interacting with them couldn't support a huge chunk of people simply checking their balance.
We also discuss how some haven't received it yet because of early 2020 tax filing and how we don't know why it impacted it or who to be made at.
I want to thank all my new followers on Twitter for finding me during all this craziness!
Plus, at the end, I discuss the Atlanta Mass Shooting a bit, and how it affected me, but how it affected me more after BofA had to tweet condolences laced with a pat on the back for donating money.
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Youtube Channel - Click Here
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
FIRST OFF... 3000 FOLLOWERS ON TWITTER!!!
Special podcast.
**We will talk about all the news from BofA and Wells Fargo next pod.
But, yesterday, My #vigilantecustomerservice recovered a record amount of money for a Bank of America customers. Dr. V, a professor and overall amazing person was sending money via "wire" to pay the closing costs of his amazing new home.**
Problem? Bank of America sent him information on how to do an ACH transfer, essentially a bill pay, which the other bank rejected.
**While BofA offered an apology and it will be a few days to recover the money and "They'll put a 'note' on the account", they actually didn't help.
In 10 minutes, I did more for him than any BofA associate would have done and within hours, we got the money back in his account so he didn't lose the home.**
**He could have lose the home, sued, or worse, and BofA offered to put a note. BS!
I proved myself and my worth more than ever with this situation.**
Plus, forgive the stream of consciousness rant I had at the end where in the same area of the US, the leadership of Bank of America picked on a disabled lady who wasn't allowed to cash her check, which forced her to starve! I did a podcast on it last week Showed me that the "preferred" designation at BofA is merely a way of branding certain clients so the ones they want to please get help, and the others don't. No fault on the great Dr. V. He earned his way to where he is... But it shows that banks are there to keep certain folks down.
I have now recovered over $1.5 Million since April 2019 for big bank clients everywhere!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Youtube Channel - Click Here
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Great big podcast today:
First, I discuss an issue my follower and TNB listener Myste had with Bank of America and their new check cashing policy which went into effect in October. Basically, if you need to cash a check that's more than what you have in the bank, you will be forced to deposit it or go somewhere else.
What if that deposit that they make you do impacts your housing, food stamps, health care or anything else? What if I said it wasn't income earned, but an insurance reimbursement check that is familiar to the customer? Well, it doesn't matter to BofA who referred their 12 year client to a seedy check cashing service instead of doing it themselves!
I discuss the process and how Myste ended up reaching out to BofA who then slammed her down once more. Ugh. One of the few bad encounters TNB has had lately.
Image of Flyer Bank of America hands out explaining their new "Don't cash checks for poor people" policy
Plus today, we revisit BofAs upcoming Payday-Loan style lending called "Balance Assist". I discuss my recent convos with media types as I plan out a strategy to expose how this product is not consumer safe, as the rules lead to more overdrafts not on Bank payments, but on auto-pay type things like insurance, Netflix, etc.
I discuss my history with them and how it impacts the Native American, Hispanic and Black communities immensely
(Site promoting the product... scroll to the bottom to read the insane fine print)
Plus I talk about a possible bill in the NM State House where the mom of an ex-girlfriend of mine is introducing a bill which will require financial literacy as a requirement to graduate. Listen how I actually am NOT in favor of this for the simple fact that the teaching is going to be counterproductive to how banks are wanting to teach their customers how to bank, which is the total opposite of any book out there hyping teaching kids about money and banking. No defending banks here, just trying not to confuse kids.
News Article Here
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Youtube Channel - Click Here
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Interesting Subject Matter Today:
First, Wells Fargo announced a closure of one of its branches in Birmingham, AL. For the first time, I noticed the closure was in an upper-middle calls or higher neighborhood. Vestavia Hills has median incomes in the >$100k range, median home prices in the >$350k range, and is 87.7% White. It's basically the opposite of everything I was ever told about Alabama.
Buried in the story was the fact that Wells is directing customers to another branch in the well-to-do neighborhood, and it was mentioned that in the mostly Black (75%), working-class neighborhood on First Ave. in Birmingham, where median incomes are 1/4 of Vestavia Hills as well as home values, not to mention 1/2 the cost of homes in Alabama as a whole that a Wells Fargo was temporarily closed because of "Staffing issues".
Learn why it is important for that working-class branch to be open, and why that's the reason why Wells did nothing to try to get it to reopen!
Listen to why it's not that, and the ironic thing is that Wells Fargo will likely not reopen the Black neighborhoods bank, despite now having displaced workers from the closing branch. I talk about that, and the nature of these closures in greater detail than anyone else!
35 minutes of unique perspective
Plus, I discuss Alderman Matt Martin from the city of Chicago inviting and calling out big banks on their lending in communities of color in Chicago.
This is a subject I touched on during the George Floyd story, and now he brings it back.
Hear how all the banks ignored his invite to talk about their lending, and I briefly get into what I believe is the next generations method of "redlining" is and how the $1 Billion "Commitment" BofA made and the $15 Billion Commitment they announced recently is only just that... a "commitment", not a pledge they are following through on. I get into why!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Youtube Channel - Click Here
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
After reading many stories about how the victims of the Texas winter storm, freeze, and rolling blackouts were paying upwards of $17k for their electricity, including $1k for a few hours worth of power, I felt compelled to discuss one thing people need to do with their electric bill if they are not sure they will be gouged: Disable auto-pay which so many power companies recommend you do.
Autopay essentially locks you into an agreement which will cause you return item fees, overdraft fees, or overdraft protection fees by your bank, or even worse, drain your nest egg, despite the fact that some power companies said they will work with customers to pay installments.
I discuss the reasons why in the first segment.
DISABLE AUTO PAY ASAP.
Secondly, I discuss the recent phenomenon predicted by me of Bank of America branches permanently closing after being "Temporarily closed" due to what was perceived as Covid Staffing Issues. I made a prediction in early spring, as the virus started that most branches that were closed in heavily populated city-centers would be closed forever as a means of culling the 4500 branch network without making a huge hullabaloo about it.
The method of temp closing branches to inevitably get rid of them makes the clientele more sympathetic to BofA's plight as opposed to furious like my clients were with BofA when we closed in 2018. I discuss how employees in those branches were WFH recently, and in that time, their cost center (location) was changed, making them "new employees on a probationary period" so when the bank announces the closures, it makes the employees have to apply in order to land a future job with BofA, where most will be declined and lose their jobs permanently, without BofA having to announce a massive branch closure/job cuts publicly.
They are able to notify the OCC and not have to face the public like a public company should. It's really very intriguing.
This week, Issaquah, WA, Jackson, GA, Bradenton, FL, and Brisbane, CA were announced as permanently closing financial centers after being temp closed (My Tweet)
Plus a Listener Question about PIN numbers!
All My Links HERE} MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBankerTheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS Youtube Channel - Click HereTwitter- @BankBetterguy
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I watched the Britney Spears Documentary this weekend with my wife when we were snowed in. It was very intriguing, and it led me to think about how people treated young women a generation ago, which influenced how I did as well. I discuss in this podcast how I am evolving my way of thinking the last couple years because of more recent events, and how the Britney situation is an untenable one for her because of past vitriol against her.
The main part of this podcast is the discussion about Conservatorship accounts that happen in a retail bank. One big reason Britney is dealing with a bank that is geared towards Wealth Management like Bessemer, who was mentioned in the doc, is because the paperwork and the "operations" of dealing with finances and conservators can be too complicated for a retail bank to want and/or have to care about.
I discuss the couple of conservatorship accounts I opened, and how difficult it was for me. I used to call them, along with similar style accounts, the "pain in the ass" accounts because of the long amount of time legal must vet account documents and legal papers before giving you approval.
I also discuss the limitations of a conservatorship checking account, and I somewhat debunk the theory that Britney is able to function day to day like normal as people implied in the doc. There are simple things you can't do with that type of account if you are a conservatee. Really complicated, but I try to make it interesting.
Wells Fargo PDF Pamphlet explaining what a client needs for a conservatorship account.
#FREEBRITNEY
Plus, I talk about my listeners assumption that I hate online banking and the one stupid thing I got yelled at for by far at BofA when I was there in Listener Questions. Submit yours @ james@TheNotoriousBanker.com or TheNotoriousBanker@gmail.com!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Youtube Channel - Click Here
Sponsors -james@theNotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Today's main topic, unless you have been under a rock in the banking world is Tucker Carlson, widely popular Fox News host, with millions of viewers every night, pointing his anger at Bank of America. Speaking on the aftermath of January 6th at the Capital, Carlson lobbed the accusation that Bank of America without hesitation, gave data which included purchase history, location data and other evidence of people in the DC Area on January 6th to the FBI.
This set off a shit-storm of people on Twitter (Link to Twitter Search Thread)
This led to me being insanely busy meeting new people with a new reason to dislike Bank of America.
My take: Bank of America did what every other bank would do, to be honest. I am not defending that, nor am I defending any Jan. 6 stuff. I discuss how the tracking of your location on the BofA app is used by Bank of America to routinely deny claims, and to lock you out of your account, so I know it to be used vigorously for other reasons. I discuss how with any app, bank, or any facet of life, you are no longer guaranteed privacy, as the user experiences of certain companies rely on this data, so it was only ineviatable that stuff like this could eventually be evidence.
I have a spirited discussion on this controversial topic without discussing the political part of it. Thank God.
I then also relaunch my q&a with my listeners and followers about general bank/financial/money advice. I answer two bank related questions today about secured credit cards and rebuilding credit, and another one about where the "maintenance" goes when you pay a maintenance fee, and how banking is a losing propisition for the majority of banks who take on low-value customers. Sad but true.
Email your questions to thenotoriousbanker@gmail.com or James@TheNotoriousBanker.com and it may appear on the show.
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MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
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Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
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Bank of America is doing it again.
Today, BofA announced a "$15 Billion Commitment to Affordable Homeownership" for Low and Moderate income potential homebuyers. This is triple what they announced in 2019, with this commitment now going into 2025.
In the middle of Black History Month, BofA annouces a product that should in theory help communities of color thrive with the prospects of home ownership. But as I discuss in this podcast, there is more that meets the eye.
First off, the $15 Billion is a fake number in the sense that is what BofA is giving. It's not. They set an aggregate price of what they want to spend getting 60k homeowners in homes at a max average of $250k a home. That equals to $15B.
Secondly, BofA offering grants for closing costs and down payment with the $5B commitment only totaled $180M, which is about 3% of the actual total amount announced. Customers on the information aren't directly told of it being taxable, nor is it implied that they won't get the max of $17,500, but merely a number "up to" that amount, which makes BofA's spending even less!
I share with you my story as a homebuyer using a program similar to this in 2016 as an associate, and the pure hell someone in one of these loans will go through.
I also parse through this statement:
Low down payment loans are competitive, fixed-rate mortgages with down payments as low as 3%, requiring lower-cost – or even no – mortgage insurance. Today, nearly 85% of these loans go to first-time homebuyers.
"Competitive" means that low to moderate income people will be paying more!
I also discuss how they naturally tie it into the $1B commitment from the Floyd Issue of this past summer.
2nd Part:
I discuss BofA's resources on their home loan page. First, how only major metro areas are highlighted with the grant opportunity. I also talk about their Home Valuation Tool which lists my home at $25k more than where it is, thus pushing my theory of locking people into high $ loans is a goal. I also discuss how there is only 17 Foreclosed Homes for sale on BofA's website, and they all suck. Needless to say, It's a big convo to discuss.
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MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
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Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
VM - 575-322-4127 (3M MAX)
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I give you some brief thoughts on the Gamestop situation, and how in a weird way, I am glad so many thousands of people are seeing the hypocrisy of the system which pretends to give people equal opportunity to invest in things to only handcuff them when it isn't going the best for hedge funds who were left exposed by the recent Reddit posts and subsequent trades on RobinHood and other places Regarding Gamestop, AMC, and other stocks!
I discuss how BofA has been mysteriously screwing over clients with Merrill in this way for a while and I discuss how people won't forget the days they got screwed by sharing a couple stories from my investing past.
Plus I talk about Austin Weinstein's story in the Charlotte Observer about Wells Fargo employees feeling anxious about the ax coming down on them for potential job cuts that are likely to happen at Wells. (paywall) I discuss how employees in branch banking always feel that anxiousness, and I discuss small town NM Wells Fargos and how one city in NM (Eunice) was mentioned where I don't think Wells leaving is a big deal, but one town (Magdalena) where Wells leaving was horrible.
I discuss how it felt to wonder about possibly losing my job when I was at BofA when Moynihan put the "New BAC" in place a decade ago.
Plus I discuss how Bank of America is giving $150 Million to private funds for the purposes of their $1B commitment for Racial Equality, and how myself and a couple of African-America people in the banking industry doesn't feel like it solves anything. I discuss how BofA is known for giving in a sense to pass the buck when it comes to declining people of any color who have borrowing needs by allowing the receipients of those funds to do the dirty work.
I explain how BofA touts Minority Entrepreneurs in the press release, yet will not lend to any entrepreneurs for start-up companies in the branch unless they are in business for 2 years already with $250k Revenue. I discuss how this ends racial inequality and not drives it possibly deeper in the ground.
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I discuss Brian Moynihan's comment on the conference call for Q4 earnings, where he said, "2020 was a good year."
**Of course he was meaning $18 Billion in profit, slightly less than last year, but with less expenses like branches open, etc.
I get into why he may have said it (I even don't think it was nefarious...just more bank speak from a very shy CEO)**
But I go over a laundry list of bad things that Bank of America did in 2020 to make it a bad year for their clients, ignoring the obvious things in today's news.
Article by Austin Weinstein of the Charlotte Observer referencing it
Imani Moise Tweeting about it.
Plus,
Bank of America made $18 Billion in Covid Ravaged 2020, and they were still generous to their employees. (Rolls Eyes)They gave eligible employees who made less than 100k a bonus of $750, according to CNBC.
This is less than $1000 they gave the last 3 years, and 1/3 of what I got 15 years ago. BofA cites Covid as the reason for the reward, giving people money for their hard work, yet at the same time, cut pandemic pay in October to its branch associates. CNBC article also mentions the $20 minimum wage, which BofA fast-tracked to get phony kudos on the onset of Covid. They also mention the childcare benefits that always were at Bank of America, instead BofA repackaged them to appear to give employees add'l Covid Relief.
BofA loves patting itself on the back, giving less, when they are still making so much more!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I first address the big purge of followers we all had on Twiiter after the President was banned from Twitter and how my demographics are impacted!
Yours truly helped someone locally here in Southern NM recover a $7000 check from Bank of America that would be held for 12 days in 12 hours! Bank of America has policies that require you to deposit checks when you don't have enough to cover them, and then when you deposit them, they place holds after they process, screwing you in the process. I exploited loser BofA associates in my neck of the woods in getting help for a man named Chuck. It was exhilarating and I once again prove, I am the best banker out there! :) I explain the policy in the first segment.
We then talk about Wells Fargo's earnings via an Austin Weinstein story in the Charlotte Observer. **We talk about how Wells Fargo, despite their scandal, made $3 Billion last quarter. We then discuss how 6400+ people have lost their jobs in Consumer Banking while only a small fraction of that lost their jobs in investment banking or wealth mgt. I then complain about the fact that despite the need to cut costs by sacrificing branches, and tellers inside branches, they added 2500 employees to WF "Corporate"...Wtf?!?!
I then talk about a weird CNN Business article that came out during earnings which had a hard-on about Q4 Refunds to customers which were $300 million plus, and somehow tied it to the "Unauthorized Account Scandal" and not oh, say...the pandemic? It's a weird article meant to scare housewives. Takes a couple cheap shots, even though they are warranted.**
Q4 Wells Fargo Earnings Report
Finally... we briefly riff on the now-retired General Counsel of Wells Fargo who was fined $3.5 Million for his role in the scandal of 2016. We talk about how the hits keep on coming. (Source: Another Austin Weinstein Article - Charlotte Observer)
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5600 FOLLOWERS
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
**Note:
This Podcast is merely a discussion about companies contributing politically to campaigns.**
Bank of America weighed in on the Capitol Unrest on Wednesday, Hours after potential insurrectionists broke windows and infiltrated the Senate Floor. They preached a "peaceful transition".
According to Blogger Judd Legum, Bank of America has donated $500k to dozens of people who supports the case to stop certifying election results yet declined to comment if they will stop supporting them.
My podcast is about the way Bank of America can make customers hate them with the same exact news for both sides. We have experienced it before with the Private Prisons story, where BofA would announce it would no longer end weeks after they closed on a big loan from a Private Prison company.
They have also done it with the George Floyd incident which triggered their $1 Billion Commitment to "end racial inequality", though never correcting right-wingers who think they are donating to BLACK LIVES MATTER AS A TERRORIST DONATION.
It's so silly that Bank of America can't defend itself ever, and my opinion is that no matter the cause, they should stay out of politics! My opinion is that they know how to piss people from both sides of an argument off with the same news!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5400 FOLLOWERS 33.4K LIKES!!!!!!
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Everyone is wondering:
Where's my $600 Stimulus (or #Stimmy) as Twitter is calling it. It is leading to pissed off people and some hilarious memes (That I'm Sharing). I discuss more how big banks are talking to their customers about expectations.
Wells Fargo and Chase have been surprisingly good in tweeting links on basic info on how it works.
Bank of America is telling you that you need to save more as you are broke and without a job.
Plus, I talk about something interesting from Mastercard. They launched a program called True Name which allows Trans/Non-Binary people to get a credit card in the name they chose for themselves.
While I applaud the effort for inclusivity, the fact that it is only available on "Certain" Citi Cards tells me it's more a placation of preferred clients than a need to be more inclusive, as some of the more popular cards are not allowed to have the program.
I also discuss how Mastercard is selling the troubleshooting of issues that can arise if ID doesn't match card and a merchant refuses to help you. I discuss how Pollyanna-ish Mastercard is in assuming the world of business stops while a store owner is forced to call a number to verify you, which in turn puts your gender identity in full display of everyone within earshot. It's a hard topic, but I wanted to discuss it.
Plus, what the hell will happen in 2021? I give you some quick predictions! :)
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5400 FOLLOWERS 33.4K LIKES!!!!!!
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
First off -- HAPPY TWO YEAR ANNIVERSARY TO THIS PODCAST, FORMERLY KNOWN AS WHY YOUR BANK SUCKS. Thanks to the people who have downloaded my project hundreds of thousands of times! :) :)
We start off with an interesting story. Because of what was described as videos that "violate the terms of service" on their servers, Visa and Mastercard announced last week that they would stop accepting payments for Pornhub, the world's most renowned adult website. Although I understand the decision, which comes on the heels of Pornhub removing all user uploaded content, it seems very harsh to go after a company like that, when there are 100s of other similar sites that are less policed where you could see harsher sexual content.
I talk about my knowledge of the adult industry and how this is going to kill Onlyfans in a year or two, because of CC Companies policing who they want to do business with. I also talk about banks roles in this and some stories of porn situations at BofA.
CNN BUSINESS ARTICLE
Then I talk about my experience at Bank of America's ATM last week when I went to deposit money. I was told of new software that was installed, leading to a lot of complaints to me on Twitter. I finally used it and holy cow! It's as bad as people say. I describe what I don't like and how those things can actually cause the customer to lose money! It's not good.
Plus, I reminisce about my first podcast where we talked about the Bank of America ATM in Houston that was spitting out 100s instead of 10s and how a Bank of America insider at the fraud dept told me EXACTLY what happened!!!
News Article of that Story
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker - 5400 FOLLOWERS 33.4K LIKES!!!!!!
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I got an email from a listener who told me that I should talk about the new Chase First account, which is an account that is targeting the parents of kids 6-13 years old, by offering an account that allows their kids to "learn about banking".
Chase First Banking Account Info
Chase First Account Schedule of Fees (PDF)
Ironically, that age range doesn't allow online banking for email/privacy concerns, so any learning will have to still be procured by the parent, meaning Chase isn't really doing much but adding another account to the tally.
I go into the numerous issues I have with this, from kids not actually learning the value of a dollar, to the prompting system parents have to "approve" transactions from their kids who are away, to the simple fact that I can use this account as a means of setting up "chores" to be completed to pay off my imaginary kid as an ingenious way of itemizing a drug selling or any illicit sales operation, complete with code words.
I also ponder how one parent can open this account as a means of hiding spending for the purposes of an affair they may be having. I've outlined it all on a long discussion about this.
Plus
I discuss more California EDD Unemployment BS. A Newsweek article talks about the $2 Billion BofA and the state claim is fraudulent payments. While I agree there is fraud, I talk more about the people who were victims who are not being helped by BofA in this issue. It's crazy and must be addressed.
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Kurt Phelps, a Market Executive at Bank of America in NYC (A role similar to my old boss who fired me) arrested for asking for and taking hundreds of thousands of dollars of bribes from business customers. He was taking them to "Coach and coax" business loans through the system that would not meet qualifications. This also leads to speculation of the bribes going to others as well.
Austin Weinstein's Article here (Charlotte Observer)
I discuss how this may actually be the reason a lot of low-end customers can't even get loans or even a conversation. I also talk about greed and the notion that he was double dipping on these loans, because since he has goals and bonuses, he was getting compensated by Bank of America as well.
Plus, I talk about how unique it was that Bank of America admitted publicly that this happened. Plus, I laugh at how the court case mentions BofA as a "victim". LOL
Also, I disclose that I have had an interview in regards to the California EDD Unemployment Card Story. I spoke as an "expert" on how Bank of America could possibly be ruining thousands of lives with their apathy in helping customers in California. I talked over an hour and a half about what I know and think, and I mentioned that I couldn't help people with "Vigilante Customer Service" because it was bigger than me at that point. Check out my Youtube Video about it, and stay tuned for the article.
Meanwhile, Here's an older article about it from CalMatters.
(I apologize for the quality of audio on the first segment about the Bribe story. My computer sucks and I am looking to improve my memory so it didn't drop out like it did a couple times. You won't miss anything pertinent)
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Interesting story about debt collectors being able to contact you on social media happened in the past two weeks. I think this is a scary thing, but not just for the privacy reasons a lot of you are thinking about. I have a feeling that debt collectors amping up the pressure on you can hurt your mental health, especially if using social media as an escape from reality.
CBS NEWS STORY HERE
Plus, as of Monday Wells Fargo will end instant issue (temporary) debit cards, which means upwards of a one-week wait before you fully get to use a new account or use your current account should your card get compromised. I discuss how this is more a means to get the "average" customer (read: poor) from opening a bank account, citing delays in using their money the way they want to. I discuss BofA's similar disdain for Temp Cards as well.
ARTICLE HERE
Finally, I share my reviews of 2 podcasts that came out about Wells Fargo in the last couple months. Washington Post's own Karen Attiah was interviewed by Slate for a podcast about the history of Wells Fargo. As a person who was very vocal about Wells in light of CEO Scharf's comments this fall, she shares her story of how she got to and hung around with Wells Fargo throughout the years until recently because of the Scharf comments. The story of Karen getting her first account hit me close to home, because as a salesman in a college town bank, I know that rite of passage that kids go through.
Plus I review the Finreg Podcast, with Jeff Rucker and Lee Reiners. They interview Dick Kovacevich, who was the CEO of Wells before Scharf and literally wrote the playbook on cross-selling. I discuss how insane some of his points are in the great podcast, including his insistence of no knowledge of impropriety by Wells Fargo or him while at the helm in regards to the Unauthorized (Fake) Accounts Scandal. It's an insane 80 minute podcast.
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
We've talked about how much Wells Fargo and CEO of Wells Fargo until 2016, John Stumpf sucks for the "unauthorized account scandal" of 2016. He was fined and banned by the OCC in January and fined $2.5 Million again this past week. But I talk about why he should be in jail.
But I did something in this podcast. I talk about his ascent to the top of Wells Fargo, which included a stop in my home state of New Mexico, and the real possibility that he had conversations with an aunt of mine, who was on the board of directors of a bank acquired by a company that became Wells Fargo. I try to figure out why his upbringing led him to a life of crime and why being 1 of 11 kids and bottom of your class in high school will push you to never feel that way again, and let your unethical flag fly.
I speculate how Wells Fargo should change their name like Valujet did in the mid 1990s to avoid scrutiny from a fatal plane crash.
Plus, I talk about Vigilante Customer Service with Giselle. A customer screwed over by Evil Zelle and Bank of America for only $299, but it's the nature of how they blew her off blew my mind!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
TheNotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Wells Fargo has been through a lot.
Unauthorized accounts in 2016 have led to thousands being unemployed, billions in lost income and bans for some people. Well, it will soon lead to a layoff of up to 66k employees, which are mostly "the little guy".
Wells announced last week that they will also freeze the pay of people making $150,000 or more! In the podcast, I explain how they claim it's to help their lower-end employees, yet still hold firm to upcoming layoffs, how this will actually lead to younger rising stars in banking to leave, which will allow them to install replacements in those roles for less money as well, and how the scandal in 2016 finds another way to impact this company.
Plus, Bank of America gets a "rubber stamp" no-action letter from the CFPB, which spells out "No Enforcement Action" on BofA planning on giving out "Payday-Style" loans to its customers. I explain how the Motley Fool article outlines that CFPB would take no action on Bank of America, which I reluctantly agree with, simply because it hasn't been offered to the public yet, and we won't know the ramifications for a while, although I believe something will happen! I explain why in the second segment!
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
NotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Dedicated to the employees of big banks who get shit on over and over again.
Speculation is that Wells Fargo is going to cut it's workforce by 20-25% really soon, which could mean up to 66,000 employees gone. Amazing. It is all the residual aftereffects of the "Unauthorized Account Scandal" (Lay people know it as "Fake Account Scandal"). In my opening segment, I discuss how 5,300 people fired in 2016 for the scandal really should have only been a fraction of that which pushed sales goals to low level employees, and how now with revenues and profits down, Wells will cut spending by eliminating jobs of people who were never involved in scandal.
I speculate aside from the millions of customers impacted, maybe millions more are impacted as a result of the layoffs. (Kids, Wives, Husbands, Etc.)
Then the HUGE STORY of the week. Bank of America announces that the pandemic is all over, and they are removing the $200 bonus pay from front-facing employees/call center employees checks.
Judd Legum broke the story a month after I first mentioned it on this podcast. I am that good :)
(Wait... You mean the virus is still around? So why are they taking away pay?)
Citing going back to "business-as-usual"**, Bank of America in a memo stated that pandemic pay ends in October.
I discuss what "business-as-usual" really means (It's not good) and how the one incentive for associates during these crazy times is now gone. Of course we talk about BofA's profits among other things! Really astounding**
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
NotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Election Day is 8 days away as of the recording of this podcast.
No matter who you vote for, I support your American duty to VOTE! (Vote Often in Chicago...Kidding)
**Big Banks claim to support your right to vote too, offering up to 3 paid hours for voting time per "eligible employee" at Bank of America.
So.. What makes an employee "eligible"?
Manager approval is needed to go be able to vote during work hours, but on the busy 3rd of the month and with short staffs on the branch, I will get into how managers will use this time to dissuade their employees from voting during bank hours or chastising employees for not voting absentee, voting early or voting when they were off.
I share a story about the 2014 Midterm elections about how I wasn't allowed to vote because it was our "outbound call night" where we were supposed to coax customers into making appointments the next day/week. To be fair, I just called my burner phone, and I never bothered any clients at night at home.**
Long Story Short, Banks only portray that they are caring American companies allowing their people to do their civic duty. Reality: Do it on your own time, Buster!
Biz Journal Article
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
NotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Wells Fargo did it again. Another Wells Fargo story that does not look good.
I call Wells Fargo the Mike Tyson of Banks. Almost any story you pin on Tyson, you could believe. I believe Wells is capable of anything.
**Over 100 employees, likely from the small business arm of Wells were terminated last week when it was announced that they allegedly procured EIDL Disaster Aid Loans (From Covid-19 Funds) for themselves using phony businesses and non-profits.
In this pod, I take a shot at David Galloreese who is Wells Fargo's head of HR when he was quoted in this Marketwatch Story as saying “These wrongful actions were personal actions, and do not involve our customers.”... Umm, but they do, David, especially with all the ignoring Wells banker did to clients looking for EIDL or PPP loans this summer. Unbelievable to say that. I also explain how you shouldn't be so stupid when working at a bank. Banks monitor EVERYTHING in a branch or office. They were going to be found out no matter what.**
I also dig in a bit to the issue of gov't aid and my own family experiences and stories about others they knew who were taking advantage of the aid like Wells Employees (And allegedly Chase as well)
WaPo Story
SBA Government Site to learn about EIDL
Also in the podcast, I talk about the 10 year anniversary of the "F11" incident. An incident so dumb it got me in serious trouble at BofA, nearly getting me fired. All I did was hit a button that did nothing but check the time on a computer, but to BofA, I was sabotaging the regions sales numbers with that time check. So stupid, and thinking of it reminds me why I hate BofA ha.
All My Links HERE
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
NotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
After a very popular podcast and Twitter posts I did last week in regards to the Bank of America announcement that they will be offering small loans to help customers bridge the gaps between checks (aka Payday Loans), I received over 100 DMs, emails and social media engagements. Most of them were in agreement with me, but some understandably questioned my dissent to this product.
To my longtime listeners Seth in Atlanta, Kerri in Arvada, CO, and Lance in Corvalis OR, thanks for the feedback. I answered their questions they posed to me in this podcast. I talk about my reasons again for not liking the loan, and what should be something they should offer instead. This story will not die!
Plus, I talk about a story I neglected to mention about a bank we never have enough time to talk about. Chase committed $30 Billion over 5 years to "Advance Racial Equity", which sounds very familiar to BofA's way of announcing their $1 Billion donation. Of course, I believe that most of the money in this commitment will never touch a customer's hand directly. Almost half of the $30B will be lent to fund construction of low income rentals.. So it will be used to keep POC in the same situation they are already in? (Makes confused Scooby-Doo sound)
In this segment, I talk about how lending for home ownership is inflated by a flat number: $200k
I talk more about the rental thing.
I also discuss how they are going to "help" 1 million low income customers get low-cost bank accounts, when they very easily could give free accounts. It's all so ridiculous.
But honestly, shout out to Chase for at least throwing themselves under the bus in statements to sell that they mean business a little harder as they did on Juneteenth!
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
NotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America reached Meta status today by announcing that they will be offering small-dollar loans up to $500 for eligible customers who need "liquidity" according to some Bank of America Executive who doesn't know how real people talk. The product is lamely called "Balance Assist". Bank of America has a disdain for the payday lending industry, and this product is no better.
Press Release
OH BTW, Their website also warns against such products!
In this podcast, I discuss why I don't like payday loans, my history with them as a kid growing up and as a roommate to college kids. I talk about how the people who need help the most don't need payday loans to get by, they need real help from their banks to get by. I learned of this news while donating plasma, which led me to record a voicemail to myself, which is included in the podcast.
I talk about the articles released by several media sources and how the BofA execs hype this up as some game changer. One article has a quote from a "consumer advocate" for the Financial Health Network praising BofA, without acknowledging BofA is a member of her consumer advocacy group
American Banker Article
Bloomberg Article
Austin Weinstein's Article in the Charlotte Observer
Second Part of the podcast, I discuss the terms and conditions of the Balance Assist project, and discuss how in order to get this payday loan, you have to have an account that 1. Can charge you overdraft fees/NSF Fees, 2. Have qualified direct deposit, which many don't have, 3. Have a positive balance, which may be an issue for some seeking this loan, and 4. Have a 90 day payment plan which can impact other short-term bills for people.
Let's not mention the fact they lump this in with other "helpful" products mentioned in the release that help no one. I talk about those as well. I try not to get too angry!
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
NotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I discuss how Bank of America's "Cyber Security Week" includes inferences to my project in its text and how Bank of America knows that since I do nothing but help customers connect with managers, they are doing their best to accuse me of being a "Scammer".
Hilarious! I tell a couple customer service stories about my work at BofA and how I plan to go about my project now that Bank of America is trying to cast doubt on "The Notorious Banker". Perhaps you can leave me alone and help your clients a little better, idiots, and maybe, just maybe I wouldn't be making a living on helping people better than you. :)
Also, Austin Weinstein has a great story in the Charlotte Observer about 7 High Ranking Black Female Execs who have left Wells Fargo for other jobs in the past 12 months. In light of the CEO Charlie Scharf's "limited pool of talent" comments, I discuss how CEO Scharf and all CEOs and newly hired people in all industries hire people they are familiar with, which of course limits opportunities for women and minorities going forward. I talk about it using a couple of sports analogies.
I also talk about how long it may take to develop a pool, and if CEO Scharf can ever see it all the way through, just because of time. I also talk about a couple personal stories of how working on the branch level can stunt your growth up the chain, simply because of those same big shots playing you as a chess piece when taking over a bank market/area/region
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
NotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Segment 1:
I detail why I was suspended from Twitter on Wednesday in the middle of one of the biggest bank stories of the year, The controversial comments by CEO of Wells Fargo Scharf. I discuss the fear of me losing all of my data/conversations, how I found out both Wells and BofA reported posts on Tuesday/Wednesday for messages they claimed "Incited Bullying" (Posted contact info of execs at both companies), and the subsequent reinstatement/apology I got from Twitter for suspending me "In Error". I won't forget this, big banks!
Segment 2:
In the heart of election season, I reminisce about a former client of mine. One of my favs. "Mr. Ben" was a 90+ yo man who lived on a fixed SSI payment of $450 a month, yet he went through a box of checks a month. Why? Because he would donate to his favorite political candidates $3 checks at a time. He would continuously write checks, until 2012, when a fraud incident required BofA to freeze his account. Not wanting to close it because of a fee waiver that gave him free checks, he decided not to pursue the claim. BofA did, and blocked his account temporarily. When I got it fixed, everything that was great about his account was not there, and a man taken advantage of by promises by politicians was now getting scammed of 100s by BofA.
Segment 3:
I pick apart CEO of Wells Fargo Charles Scharf's longer, more lame apology where he points out the 4 POC he did hire, discusses initiatives to have more conversations (e.g. Do Nothing some more), and hold execs accountable for not hitting diversity goals. Yawn.
Segment 4:
I wrap up by reading a webpage from Bank of America clearly alluding to me and my project on Twitter. HAHA I tell people not to trust Bank of America, and they are lumping me in as a "scammer" they tell clients how to avoid people like me. I discuss why they are idiots and the short and long term goals for TNB as I am set to debut my book/go public! Stay tuned for fun!
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
NotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Unbelievable day. We had to do a special podcast based on the idiotic comments that CEO of Wells Fargo Charles Scharf made in a Wells Fargo meeting in June. The racially charged comments (in my eyes) were made about his own employees in the midst of Juneteenth week, where his bank adversaries were working on celebrating the holiday on a grand scale for the first time.
NBC News Article that blew up Twitter!
Imani Moise Article that I first saw that morning
I ramble on for 45 minutes about what I think he meant by it (which is still not good), and how a lot of the time, just looking at numbers that bankers can't control can impact who gets promoted and who doesn't, as I experienced that myself in banking.
I also talk about how his CFO mentioned budget cuts which could mean job losses, yet Scharf still wants to double black exec jobs in that same time. Does that mean higher title for no pay raise then for those folks? I discuss how this statement could have been an offhand comment to discuss how execs weren't going to get bonuses for hitting diversity quotas.
I also talk about do I think he should resign..... Plus his "apology"
It's a complicated story I stayed up all night for. Hope you enjoy my podcast if this is your first!
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
NotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
The Notorious Banker is on TikTok - @NotoriousBanker
Youtube Channel - Click Here
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I received a screenshot of an email someone who works at Bank of America got to be on the lookout for "criminals using BofA contacts to appear to be helpful online". I am certain they are referring to me. The fact that BofA sees my presence online as something to "worry" about is laughable, as I have hundreds of people who I have assisted in the last year willing to back me up. I discuss what they are talking about and why they are totally wrong. Bank of America has public contact information for most of their leaders online. I merely direct people to it with my project.
Also, I talk much more about the monthly fee changes at Wells Fargo starting October 8th. I got so many emails about why it should matter to customers who don't even have to worry about this, and I go into detail why they should care, and why this is only the start of more of this with all big banks.
Finally, I do over 40 minutes (I plan on doing a part 2 as well) about the American Banker article discussing "Extreme Sales Practices" at Bank of America as written by Kevin Wack.
In a weird way, I defend some of the claims against Bank of America made by people who chose to remain anonymous. While sales pressure was high, the accusations made by some people didn't gel with what I knew about BofA "procedure" for discipline, hitting your goals, and bonuses over 13 years. I am of the thought that you need to get it right if you make claims about BofA experiences, and I feel some of the claims by anonymous people were not correct. I am so conflicted about some of it, you have to listen to understand!
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
NotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Charlotte Observer Reporter Austin Weinstein posted a story yesterday about John Shrewsberry mentioning to investors the cutback of $10 Billion in spending Wells Fargo needs to do will be "mostly people"
What Mr. Shrewsberry didn't mention is that he makes $12 million + a year, plus more if the stock does well. That's almost $6,000 an hour!
I discuss how the closure of branches isn't necessarily where the cuts will come from, as I am familiar with small town New Mexico branches that employed 2-3 people at most! I also talk about how the infrastructure of certain departments or elimination of some products will lead to a different type of bank than the "All-in-one" model banks loved 15 years ago.
I can't get over how much goddamn money he makes.
I discuss Bank of America's prospects for something similar soon as well!
Plus, I discuss the email sent to millions of Wells Fargo customers discussing changes to requirements to avoid fees for their basic checking accounts, one week after announcing their no overdraft fee account for a fee! I discuss how Wells lowered some elements of the requirements, but are still a moot point to someone working minimum wage, based on the likelihood of their boss being "old school" and not doing direct deposit.
I discuss how slowly but surely, this is a "punishment fee" for those who don't adapt to the method of banking Wells wants to do,and why I don't like it.
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
NotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
In this episode, I discuss two new policies at Bank of America, which are actually already implemented in some states including my own.
**Basically, Bank of America will no longer cash checks for someone who has less money in their account than the check is worth.
I discuss how this targets the lower-to-middle class folks who bank there who don't have or can't get direct deposit.
Plus, Bank of America ends provisional credit for checks deposited at the ATM, which basically takes away the one perk the ATM has. What a travesty.**
Secondly, I discuss more about Bank of America's $1 Billion "Commitment" to end racial inequality. Bank of America announced today where up to $300 Million of that is going.
**They are investing.... in a bank? Huh? How does this help people in need?
Fun fact: It doesn't. It gives capital to 3 banks that have really small footprints.**
I talk about what the point would even be to invest in these banks and how BofA is going to be wanting to become equity partners with black and hispanic owned business, as if they are "Shark Tank" or something!
Finally, I discuss Wells Fargo's introduction of an account with less fees. It will cost you a fee of $5. It's called the "Clear Access Checking" though it's clear to access this, you have to pony up $60 a year for nothing but a piss poor attempt to hide their crappy service.
I talk about how accounts that block overdraft fees help no one, and Banks should focus more on financial knowledge for their clients. I also talk about this account being the replacement for an account meant to help clients who had issues with a bank in the past. It's really a complicated web!
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
NotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
One of the great things about TNB is that I get emails and info from dozens of disenfranchised workers at all major banks telling me their horror stories, and urging me to keep up the good work.
A very concerned Bank of America employee back east sent me information in regards to the Coronavirus Assistance Plan that Bank of America rolled out in March to help those impacted by illness, job loss or anything tied to COVID. That included loan deferments, fee refunds, and much more. I praised the effort, but questioned "HOW" they would help because of 5 hour phone holds and branches closed.
Well, according to the info from the employee on Monday, The Virus is cured, because Bank of America is doing away with courtesy refunds for Virus relief. Bank of America is requiring all employees submit refund requests into their normal system, and the "System" can approve refunds on a case-by-case basis... Basically, if you never overdrafted before, and you have money...lots of it... you'll get help.
I discuss a past instance where Christy, an ex-manager of Bank of America (my old boss who actually fired me) would make us document "Hardship" requests in a binder, including asking customers for personal information about their illness/death in family to write into the binder to justify our fee refund request.
You will also hear an impassioned James discuss the need for these assistance items still, and how BofA is short-sighted in stopping an important way to help people.
YOU ALSO WILL HEAR SOME CRINGEWORTHY ROLEPLAY OF WHAT IT WOULD SOUND LIKE WHEN A BANKER DENIES A REFUND TO YOU, AS MODELED BY THE TALKING POINTS OF THE EMAIL I VIEWED. EVEN I GOT MYSELF SICK DOING THEM!
Plus, Another segment of "Hey, What about Us?" where I discuss another big banks issue that was in the news. Wells Fargo got into some hot water a couple months ago when people found they were placed into forbearance on their loans, despite not requesting it. Wells claimed it was proactively helping people to avoid delays (sure). Now, people are suing, and I discuss why and how it seems like Wells Fargo's alleged "help" and big banks in general always seem to help in such a way that makes no sense, likening it to a little kid trying to help you cook
Lawsuit article here
NBC Report on the "Never-asked-for" forbearance!
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
NotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (3M Max)
Support this podcast: https://anchor.fm/thenotoriousbanker/support
**Cute little story in the news last week.
At least, people at BofA want you to think it's cute.**
Bank of America Customer Opens Mobile App and Finds an Extra $2.45 Billion
Man named Blaise Aguirre wakes up to find an extra $2,450,000,000.00 in his Bank of America app. It's a similar story to the issue where millions of BofA customers were showing a $0 Balance in their accounts a few weeks ago, leading to widespread anger!
**This podcast discusses one thing: I believe this story was overblown and fabricated by Bank of America themselves to be the antithesis of "Where's all my money?" that was going on a few weeks ago, to create more fun chatter about their bank and distracts a bit from the fact that I think BofA has the worst online banking experience out there, despite "bEiNg a TeCh cOmPaNy".
I think having a story like this stirs up conversation, most of it lighthearted, when you wake up and you are one of the "richest" people in the world, at least on a phone screen. People will want to talk about how to spend money, and what they would do if given the opportunity to do so.
I also discuss the motive of why BofA would want to make a big deal out of it, the fact that the customer mentioned that he mentioned it to a personal banker/relationship manager (my old job), and how that leak to the media would likely cause you to lose your job, which is why I think it's a BofA fabricated story. I also discuss a theory why it may have showed that much money in the account, plus I also discuss how bankers will use this silly story to create sales conversations with other customers about "saving to reach your goals". Ugh.**
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
NotoriousBanker.com for detailed info on yours truly, and ways you can follow The Notorious Banker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Voicemail Line: 575-322-4127 (Up to 3m Max) May appear in future episode of TNB
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Thanks to everyone who listened to my recent episode with Ciera! We intend on doing more interviews VERY SOON!
Today's podcast dwells on Bank of America's Billion Dollar "Commitment" to end Economic and Racial Inequality. We are skeptical of how they will get to a billion dollars. I personally don't think there'll be much giving.
Bank of America proved me wrong (kinda) by announcing via a news article, that smells suspiciously like paid content masquerading as news, of 146,000 El Cheapo paper masks being donated to charities in Orange County, CA. These are charities that BofA was already working with, so is this additional giving or just a reshuffling of giving to make everything about their mandate to address Economic and Racial Inequality.
I discuss this issue with movie analogies, and I call them out on donating only 2,000 masks to Meals on Wheels, instead of...you know...giving them money for Meals...or Wheels!
Similar Story in Phoenix that uses the exact same words as the California article, including a substitute quote from an AZ manager to replace the Cali story! What the hell?
Either some serious plagiarism is going on, or Bank of America is paying for and creating this content to plant in local communities to get clout off of a pandemic.
P.S. Look at the pics of the people in the articles manhandling masks with their bare hands, not following ANY safety protocol!!!
Plus, I debut a new segment to the podcast called, Hey, What About Us?
This segment will highlight one non-BofA bank 1 time a week minimum to ensure we aren't obsessing over BofA, though with the number of complaints on BofA online nearing 7 to 1 over any other big bank, it's hard not to!
We discuss Wells Fargo CEO Scharf making over $35 Million in compensation for a company who lost $2B last quarter. I explain the art of overpaying to get a fresh start and how it's similar to sports. I also weirdly commend BofA CEO Moynihan not even being one of the top 3 paid CEOs, which is surprising and some would say he is underpaid. (WHAT?!?!) We talk about where it's headed and my feelings on it.
Article by Dan Ennis of Banking Dive
Great podcast!
Send any financial, money, banking or fun questions to james@notoriousbanker.com and we will do a mailbag pod soon!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
$2 gets you bonus content, $5 will get you my book!
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Don't let the title fool you. I mean business with this episode.
The Notorious Banker will take on the topics no one else will, even if they make me a tad uncomfy.
First off, Bank of America settles lawsuit with an ex-employee at a Tucson, AZ branch for not providing adequate facilities to allow her to nurse/pump or "express" milk for her newborn. Breastfeeding was always a taboo topic until very recently, and the lawsuit filed against BofA accused them of not allowing for specific breaks for this need or having a decent, clean spot to do this at work.
I go over the news story from Tucson and release from the government, and I also share my stories of former coworkers having to deal with this issue in my older run down branch with no private restroom and a communal break room where I had to uncomfortably interact with my nursing co-workers, some of whom were my managers to get checks and documents approved during this time. I sympathize for the women all over BofA who had to deal with this, as I saw it myself.
I also discuss how the lawsuit requires construction in BofA buildings to make a room for nursing moms, and how BofA's currently "Let's randomly close branches" is factoring into my opinion that I don't believe they will ever build 4300 upgrades to facilities for this purpose, instead becoming similar to the franchisee of my hometown Kentucky Fried Chicken, who closed down, instead of "upgrading" their store. (Weird analogy but it works)
Plus, I talk to Ciera, a bartender who lost her job because of COVID-19, who found a second calling as an Onlyfans Nude Model. Ciera is a longtime follower of The Notorious Banker, and I helped recover $140 in fees for her last year. This year, despite the pandemic, she made a business decision to sell her risque/nude photos to the world via Onlyfans, and in 2 weeks, has made 125+ subscribers at $12/month.
We talk about her journey, her opinions on sex work and how it's changing opinions of everyone. Plus we get into the good, the bad, and the interesting of being an object of many people's desires with her content, and how it's empowering for herself, and women altogether to have an outlet to make money. We also talk about why big banks hate adult content creators and her long term goals. We also tie it to banking & money in many ways, as everything ties to both!
Great 30m interview. More of them to come
CHECK OUT HER ONLYFANS CONTENT (18+) WITH A SUBSCRIPTION
https://onlyfans.com/cieraxfawn
Note: You may not have to agree with the line of work, but you got to applaud an American comeback story. Where there's a will, there's a way!
MY PATREON Page! For as little as $1, you can help James in his fight against big banks. http://patreon.com/NotoriousBanker
$2 gets you bonus content/podcasts, $5 will get you my book!
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Welcome to the rebranded THE NOTORIOUS BANKER podcast. Same great content, Awesome new (And consistent) name.
First off, Thanks to the dozens of followers who joined me @BankBetterGuy on Twitter after the BofA Balance Issue of Last Week. Welcome!
Our main topic is a crazy interview Bank of America CEO Brian Moynihan gave with Eben Shapiro of Time Magazine, which dropped on Sunday August 9th, which happened to be my 6th wedding Anniversary. Moynihan gave me a gift as he talked hilariously about how Bank of America "helped" so many people with PPP Loans during the pandemic. I'm not doubting their numbers, but more their commitment to smaller businesses in the last several months.
He also talks about how Bank of America has "helped" people manage cash, the same cash unavailable to them at ATMs and Branches nationwide the last couple months. He pushed for cashless options and paying for your coffee with your phone in the interview, which basically sounded like an invitation to rid everyone of paper currency, seemingly ignoring many folks' dependence on it.
Another hilarious point in the interview is what he dislikes in his BofA managers, which happens to be the very thing they are good at!
Plus, I go off on a rant on his claim that he does Crossfit workouts. A gym rat like me explains why that is BS in the normal sense of the word "Crossfit".
Good, funny interview with a funny guy.
Plus, I share with you my opinion of a petition circulating of trying to get Bank of America to stop funding oil and gas drilling in the arctic (ANWR) in Alaska. I talk about how despite the political nature of the petition, everyone should look at it and make an informed decision to sign up or not. Being an America has those responsibilities in my opinion. Check it out here!
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
$2 gets you bonus content, $5 will get you my book!
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
The Why Your Bank Sucks Podcast becomes "The Notorious Banker" on August 10th!
Last pod under WYBS is a big one. First we hit upon some breaking news with BofA. A major glitch online on 8-5-2020 has wiped out customer accounts to $0 aesthetically. Bank of America refers to it as a "Display Issue"... I discuss the insane Twitter backlash about this issue, and how some people have lost functionality with their accounts at the moment.
Bloomberg Article
Fox Charlotte Article
Then we talk about a story of a crook in South Florida who used Bank of America to get $4 Million in PPP Loans that he fraudulently got to spend on his lavish lifestyle include a Lamborghini and Dating Websites. We talk about How Bank of America likely stepped over smaller businesses to give this guy his $4 Million and how I know BofA swings for the fences with high-dollar clients more and more. Ridiculous Story
Tampa Bay Times Article
Plus, I talk about the story of Luke in Philly and discuss how Bank of America denied a claim for over $1900 for him. He wrote a check to his landlord, the check was stolen, washed, and rewritten in much different handwriting, and Bank of America STILL CASHED IT, and then DENIED HIS CLAIM. I talk about the stress he went through, how we cracked the case, and how long and insane the journey was.
Plus, we hope to have Luke on when we relaunch as "The Notorious Banker" next week
Meantime, no need to search for the new podcast. If you subscribed to me, we will be here, but with a new name and logo. Same great content, New Name, Same Badass Banker in yours truly. We also hope to have fun interviews and other commentaries about finances during these crazy times. Stick around. It will be fun!
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
$2 gets you bonus content, $5 will get you my book!
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
We have talked at length about Bank of America's supposed $1B "Commitment" to help end racial inequality. I have said that I don't believe they will ever just "GIVE" a billion, and so far no news story has proved me wrong yet. Conservative voices on Twitter have taken this lack of clarity that BofA provides about it's giving to spin it that Bank of America really spent this money to fund Black Lives Matter in a Militaristic way for a civil war. While I think it's silly, as I don't believe BofA is spending nowhere close to that amount, their silence is only stoking the fire from the right side of the aisle.
From leading conservative voices like Brent Bozell, who's tweet broke Twitter for me last weekend because of the sheer volume of replies and retweets he got for saying BofA gave it to "Marxism" to fringe heavyweight boxes like David "Nino" Rodriguez, a tomato can from my home area who never won a meaningful fight in his professional career tweeting similar theories.
His boxing journey is hilarious to me BTW.
I talk about their tweets, how it stoked anger that BofA is not doing anything to quell and why. I also talk about how the opposite side of the aisle is defending them from these tweets, yet are unaware that no money of that level will likely ever exchange hands, and how they are spurred on by a supposed "victory" that they had against BofA and private prisons, which was not technically true according to the Wall Street Journal
It's a complicated podcast, but I try to tackle it!
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
$2 gets you bonus content, $5 will get you my book!
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Big day in "The Notorious Banker" land as I announce a soon-to-be implemented change in this podcast and how it's presented, and how a bullying incident against me this past Friday only enhances my thought that this podcast should be presented in a different manner than it currently is. You will like the change! I discuss it in the first segment.
Then in Segment 2, A big 180 on what we usually do. We praise Community State Bank, a local bank in Wisconsin for starting a promotion to get coins for their clients who sorely need them for their small business. CSB is paying $5 for every $100 of coins you bring in, with a max of a $500 bonus! They are taking a short term loss, to allow their clients to continue to serve their customers as normal, which I mention can cause a butterfly effect of bad customer satisfaction across many outlets.
I praise CSB for doing what no big bank would never do, plus not to mention, a recently read internal website post at BofA mentioned silly alternatives for businesses to discuss making change for their clients...Yes, they mentioned Zelle (What?)
I heard about this promo the day it was announced, and 3 days later, partly due to my laziness, I became the 2,402nd outlet to talk about it haha. CNN was all over it, plus a lot of local news across the country.
Kudos to Community State Bank. You earned a vote of confidence from me! Keep up the good work.
The Notorious Banker will continue to fight for better customer service for big bank customers. The big news of today won't change it!
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
$2 gets you bonus content, $5 will get you my book!
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Contains Adult Language
After Bank of America made decisions to close branches 2 weeks ago in Vegas and in Bakersfield, CA, I have been waiting for the shoe to drop in markets I am familiar with. It took over a week but it finally happened.
After "Temporary Closures" were announced in Orlando, Miami, Atlanta, Tampa, Charleston, Dallas, Houston, San Diego, Phoenix, and other areas due to "Coronavirus Concerns" (Although later press releases mention "low foot traffic as another reason), Bank of America hit close to home.
My home region of El Paso, TX was impacted by BofA closures on Wednesday July 8, and then a former customer of mine and friend, Jennifer, sent me an instant message of an hour long line at my hometown branch in Las Cruces, NM where the lobby was unexpectedly closed down as well on Monday July 13. Unbelievable. BofA recently stripped 3/4 drive up lanes of service capability as well, leaving one lane of drive thru in one branch for 110k people in this town.
News Article about El Paso
I discuss in the podcast about the fake reasons behind the El Paso closure, how lame the Bank of America Spokesperson is when releasing statements that hold no logic to the media, and what I really think is behind it, and I speculate what the hell is going on at the branch I worked at and was fired from. I'm curious as hell.
In between talking about the local closures, I go on a mini-rant about an incident regarding a night out at the ballpark for the El Paso Bank of America team which wasn't supposed to include us, and how a certain market executive was caught trying to screw us over, leading to a mini-revolt against management. It's a fun story, and you'll hear how pissed I was about it.
Plus, I will talk about the list of businesses that received PPP Loans in New Mexico that was released, and how Wells and BofA only gave out a total of 3 loans in my hometown, despite the fact that there were over 200 recipients of PPP Loans in Las Cruces. I discuss the only loan BofA gave, which was to a Las Cruces institution when it comes to food, and I give praise to local banks who helped out the rest of the businesses. Good job to you all.
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
$2 gets you bonus content, $5 will get you my book!
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
(Podcast contains explicit language, Listener Discretion is Advised)
I made a prediction about 18 months ago
Bank of America would love to "Try" to close down most branches in a market to see how clients would react and also to push their "alternative ways of banking agenda.
Well, the mission has begun.
Twitter was overrun with complaints of Bank of America being closed in Vegas and Bakersfield, CA during the beginning of July.
Here is a report from 8 News Now in Vegas and 23ABC in Bakersfield that mentions the same issue in those two towns with the EXACT SAME STATEMENT from a "BofA Spokesperson".
(You get to hear my banker impression again)
They basically try to play the sympathy card and state that they do this "out of an abundance of caution for employees and clients" due to COVID-19 and allude to possible scenarios where employees had to call out to care for family members. This from a bank that once told a female coworker in front of me, "Ugh..again?" when she announced her 3rd pregnancy plus the fact that you can't take off on the first week of the month without a DAMN good excuse. Why the change?
The thing not thought about? Both states do their unemployment system through Bank of America, and the huge impact millions of additional people frequenting those branches and their ATMs led to massive cash shortages. Couple that with CEO Moynihan's desire to cut back on some of those services (As he mentioned in a Fox Business Interview in July 2019) and you see a bank rather have pissed off clients because they are closed, rather than them being open and not able to give out cash. The branches don't have the capability at the branch level to facilitate more cash ordered thats not "forecasted" in the system. Sigh.
I give examples of how those things happened over the years with me, and how the routines of ATM refills and cash ordering are set by the Bank which accounts for all variables, including the holiday that's been around for 244 years and the fact the 1st of the month is always busy!
Plus I tell a little story about getting yelled at for hitting a button too many times, which proves my point that BofA monitors EVERYTHING, which tells me this was more calculated than unfortunate incident.
Oh, and Atlanta, Tampa, Orlando, are some other cities with closed branches too. OMG. Listen to this today!
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
$2 gets you bonus content, $5 will get you my book!
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
The Notorious Banker has conquered NYC.
Yours truly helped Victor, an essential employee in NYC recover $3490 from Bank of America which was stolen from him with the use of their evil product, Zelle.
In the podcast, I discuss (again) my dislike for Zelle, and how it causes so many issues for people, including Victor. Using it only for family purposes, he wasn't an active user of Zelle. But when nearly $3500 comes out of his account which wasn't his transaction, they made Victor feel like he was to blame for the money getting lost, and they ended up declining him without ever looking at any evidence that he obviously got hacked.
Cue yours truly. The Notorious Banker comes in like a bat out of hell, and showed Victor how to press the issue, seeking guidance from a lot of BofA leaders in NYC. After initially helping they decided to use a tired excuse they have used before on clients of mine:
"Have your cell phone company write us a notarized letter saying you were hacked"
Something BofA knows they don't or won't do for obvious security questions and liability purposes.
When it seemed like all hope was gone, I used some "creative writing" to scare BofA into passing the buck to a person who could actually help and within a couple days, Victor got his money back.
I hope to interview him for a future podcast, so stay tuned for that. It was exciting. Victor was the 900th person I helped in one year, recouping over a million bucks in the process.
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
$2 gets you bonus content, $5 will get you my book!
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
After over 100 episodes, The Notorious Banker has his first guest. My old Co-Worker Nancy stops by and chats about our time at Bank of America.
(Warning, it's a long one.. and there will be a part 2, but it is fun and interesting)
We worked together for over 3 years (2014-2017), but we didn't become friends until the day after I had a life-changing moment while vacationing in Las Vegas.
In the podcast, we talk about how we got our start at BofA, old customers, how we knew that we were training customers to inevitably get rid of our jobs, and discussing how she feels about teaching her kids about banking.
Plus we discuss how we became friends through two of the most stressful times in my life. A suicide attempt, and a home loan fuck-up that almost made me homeless and how the loan office played me and us like a fiddle, and how although we started at two different branches and BofA calls us all "teammates", we were rivals that didn't like each other.
We also touch upon the benefits and perils of being bilingual in a branch and also why we still care about the banking world after leaving it and how people stay way too long in roles at the bank, which fucks up their customer service, because they stop caring.
There will be a part 2 with listener questions, submit them today.
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America claims (falsely) that 75 percent of their workforce is working-from-home. With hours long hold times, and a lot of apathy towards customers in need, I dispute that claim wholeheartedly.
Dean Athanasia, A big-time exec for Bank of America has his weekly column on BofA's internal website called "Dean's List" (How Original). In this week's edition, he outlined how Work-From-Home Associates are helping keep Bank of America operationally excellent (laughs).
We talk about what's in his column
- How people who are basically glorified tellers are propping up the PPP Loan Processing for BofA
- Helping people in the call centers with coronavirus related issues, like forbearance on home and auto loans, plus fee refunds
- That Branch Managers are helping answer social media questions on @BofA_Help on Twitter and Facebook, potentially interacting with me, haha.
- How they are tasked with helping with Estate Services, a department SORELY in need of an attitude adjustment
- How they turn delightful, cheery Relationship Bankers into working for the collections and recovery department where they will facilitate repos and charged off accounts. Those people are usually hardasses
I discuss how I feel this is a placeholder until they lay off people. It only makes sense that this is the case.
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America patted themselves on the back again. One week after "committing" to a billion dollars to end racial inequality, they decided to put out another press release touting the donation of $25 million to the Smithsonian Institute for "“Race, Community and Our Shared Future” Initiative. While I am happy Bank of America wants to bring this conversation to the public, they brought a weird partner in for that with their tax break...I mean donation.
Smithsonian says, "The initiative will launch with a series of virtual town hall conversations among global and national leaders in civil rights, social justice and economic mobility to help drive meaningful change across policy. Programming will be presented nationally and in local markets, engaging people in communities across the country on issues relating to race and equity."
So why do they need money? Why can't they use zoom or skype like we all are now to interact. Why do they need "programming" that takes time to develop? Plus why are they...?
- Having it on the Smithsonian Channel, a $5/month subscription service which I am sure is not readily subscribed to by minorities
- Having exhibits in a museum where 74% of museum goers are white, only 7% black and 5% Hispanic, and nearly half hold a master's degree or higher. Wow.
I discuss how they can better have these conversations in their own communities using their own damn branches and not on a paid TV channel.
I also discuss stories of how they tried these assembled events at one point to talk to students, where I was hung up on, despite the fact I was bearing gifts to give.
Plus, I sing the song "There Was An Old Lady Who Swallowed A Fly"...What?
Plus, I also criticize Bank of America for not mentioning George Floyd's name, despite the fact all this philanthropy is because of what happened to him, and I rail against that weak sauce.
Oh.. Plus the museum isn't open because of Covid-19. Sigh.
Plus I give you a preview of my Premium Podcast Available with a $2 or more donation on Patreon: Sex Work and Banking, where I discuss issues the Adult World has with big banks and doing simple things like trying to get their money. It runs 5m on here, but over an hour on Patreon. Subscribe today!
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Congrats to myself for making it 100 episodes. Tells you there is a lot to talk about with big banks!
This topic is hard for me to talk about, because it's about racism and discrimination, but it needs to be told.
Bank of America put out a press release Tuesday announcing a "Billion Dollar Commitment" to end racial inequality. When I woke up, I got 15 DMs all asking me if it was BS. Well...
The Billion Dollars isn't a donation to charities (mostly)
They do give to some medical facilities in Chicago, DC and LA, but Only 0.02% of it is going to that ($2 Million) to be spread out over 38 locations!
The bulk of it is committing to lending to African-American owned businesses and for African-Americans to get home loans, or in other words, so Bank of America can give them money to borrow, which was the law already (fair lending) so black people can pay it back with interest. In other words, BofA is actually going to MAKE money on this..
Second, Bank of America is touting "Further recruitment and retention of teammates in low-to-moderate-income and disadvantaged communities to build on work the company has already done to serve clients locally."
Meaning? They are spending money on themselves to hire and keep their people. What?!?! Plus, they are including an already promised and enforced pay raise to $20 an hour as part of their "Giving" here (from what I gather with the wording of it)
Check out my twitter thread about it here!
They refer to the death of George Floyd and Protests as "The events of the past week". Look, giving people jobs and pay raises internally is NEEDED AND DESERVED, but it's not charity because you worded it that way (thats why I hate BofA pr).
There are some parts of the $1 Billion commitment I don't understand, but some are crystal clear.. $1 Billion is not leaving BofA's pockets!!!!
To capitalize on George Floyd and the hurt the country is going through by giving people the impression you are actually giving money away is gross. I went off on the podcast. Contains Mature Language!
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
We talk about George Floyd on this podcast. We don't talk about the incident on Monday so much as to the environment that society is in with discrimination and frustration, especially as it pertains to dealing with banks when you are a person of color. I discuss my outlook on how we shouldn't paint all job lines with one broad brush, whether it's cops or lawyers or bankers even, yet it is our duty to point out when something is wrong.
I get into detail about discrimination I've seen and felt for employees and customers during my time in banking, and I talk about vandalism of banks during this crazy time, and how I understand it, especially if you have had incidents with a big bank, as most lower class people and minorities do.
I am not equipped to talk about all the stuff with the case, but I am equipped to discuss with you how banks make certain people feel, and that I can understand the pain given by banks which can add on to pain from other aspects of life.
I send my best wishes out to whoever is hurting at the moment. Take Care
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Yours truly has done it again.
The Notorious Banker has rescued $7600 from Bank of America for fraud committed on a customer. It was fraud which Bank of America did not want to refund despite overwhelming evidence proving it wasn't him!
I received a random Patreon donation and message from "B" in Arizona, who searched for "BofA Fraud" on Apple Podcasts was sent to me on a Wednesday night while I was on a mission to buy the cheapest kitty litter possible, even thought I don't own a cat.
He mentioned that while in Arizona, his account was used to cash 4 $1900 checks in Long Island NY one day, and New Jersey the next day without ever presenting ID. All 4 banks cashed checks without a hitch.
When the fraud was eventually caught, they told "B" that they could not give temp credit and he would have to wait up to 60 days for the claim to process, despite giving a signature sample to a local police dept, getting a police report, and proving he was at work at the time, with backup from his employer as well!
Reaching out to me, the message sounded similar to all the other fraud I have dealt with over the last few months, and I claim to my wife, "I bet I can get this done in 1 day" without seeing the check images.
When I do see the images, I affirm that statement and help B write a detailed letter calling out BofA on their fraud protection and pointing out all the errors. B gets an exec's phone number, an apology and his money back in one day. B rewards me with a nice donation, which I am thankful for.
Bank of America, you can't stop me. Vigilante Customer Service has cracked the $1,000,000 mark!
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I celebrate my beautiful wife's 30th birthday on Tuesday with the story how my sales goals at Bank of America made me oversell a then college student Gabrielle with a checking account, which led into a credit card. That also led to my dreaded home loan with Bank of America in 2016.
Learn how the overselling never really benefited me, but merely the branch so they can hit their goals. Listen to how getting her a savings account one day, given to my coworker Nancy led to a chewing out of me for not getting sales, which also happened with the home loan as well.
Learn about the origins of my analogies "Bank Car Wash" and "Crackers (Bread Crumbs) in the meatloaf accounts" as well.
Plus, I touch base with a follower who mentioned the money is missing from ATMs in Nevada. I elaborate on the shortages Bank of America ATMs are going through in some big states with a high unemployment rate, because BofA issues unemployment debit cards in that state. Learn why BofA does not give two shits about you not getting money, making you want to swipe your card in lieu of cash!
News Story Here.
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
The Notorious Banker has helped 3 people get PPP Loans through Bank of America's gauntlet this week.
My sincere thanks to the following businesses who I helped get through the hard stuff and get these loans
White Spider in Portland, OR
Maine Academy of Gymnastics in Westbrook, ME
Isabel O'Neil Bridal in Tampa, FL
Working on 5 more across the US. We will work hard to get this done for these amazing American small businesses :)
I discuss why BofA's decision to donate all PPP Profits kind of influences how hard they work, since they are working for nothing.
Plus, I get into how their low-ball offers for applicants mimics how they do auto loans, or should I say discourages clients into getting auto loans from them.
Finally, I discuss a news story in Tampa, FL where a customer held a "sit-in" for 6 hours to get help with a PPP Loan, and BofA BS'ed the client and the reporter with the phoniest email address ever: ppp_help@bofa.com. LOL
Then,
I get into the worst email a BofA exec has ever sent my follower. My friend Seth asked New Hampshire Market President Ken Sheldon for $14 for a monthly fee refund, and the reply back essentially tells Seth that because Amazon, Netflix, Peloton, booze distributors and baking companies (Not banking, BAKING!) are succeeding that using the Coronavirus as an excuse for a refund is not valid.
Plus he mentions that since BofA is investing in charities nationwide, that they NEED Seth's fee to make that happen. He also mentions BofA PAYING for employees lunches somehow keeps them safe from the virus. (???)
Here's a sample quote: "to broadly waive fees to even those that don’t need the help at this time would be impractical and disable our ability to help those in true need."
You gotta listen to my bank voice version of this! Haha
Email screenshots are here and here
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Vigilante Customer Service Strikes Again.
One of my most satisfying rescues ever.
Yours Truly, The Notorious Banker RESCUES $1200 from Bank of America and Zelle and gives it back to Taylor in Vegas.
This was a stressful one, but we got it done.
Taylor only uses Zelle for one person. One day, her Zelle is hacked, and $1200 is stolen. BofA tells her to wait 10 days (a lie) before filing a claim, and then denies her, citing they sent an authorization text. This is where I get involved. We reach out to Al Welch, who is best known for taking pics of him "building houses in a full suit with shoes not even the slightest bit dirty" and we get nowhere. So we reach out to someone named Chris Godbey.
He seems nice at first: Email here
Chris Godbey, the market leader then "ESCALATES" it to someone with absolutely no resources to help Taylor, and is stuck in an office on the phone for an hour to be told that they can't do anything without proof that she never got the text. When she provides phone records showing no text ever happened, they change their story, and say that it was "her IP address" that showed that she in fact initiated it. A claim never before heard. When She emails Chris Godbey again, she is met with a brick wall, citing the company line that she in fact got an authorization code for the stolen Zelle Transfer
Email Here of Godbey's Robotic response
Seemingly hopeless, Taylor and I contemplate giving up, until we reach out to 8 News Now in Vegas, and their Investigative Reporter, Vanessa Murphy with a letter that I crafted and had her send, CC'ing Bank of America in it stating all the bullshit things we know about Zelle and BofA claims. Bank of America bowed down like the dogs they are, and didn't even have the courtesy to call to say it was refunded. She had won.
In two days, she gets her money back, and here we are celebrating!
It's a long story, and I spent over an hour on it, because it was the most meaningful rescue in a long time, because we went from hopeless to finding a new way to scare Bank of America.
BANK OF AMERICA FEARS THE NOTORIOUS BANKER
$660,000 RESCUED SINCE 4-1-19
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Woke up Friday Morning to a press release from the Federal Reserve that was Retweeted out by Notorious Banker Follower @kentumin which mentions the suspension, or at least the recommendation to suspend Regulation D, an 80+ year old rule that actually impacts more bank customers now than back when.
Ken's Story
Long story short, it eliminates the penalty of using your savings account more than 6 times a month, a penalty that happens a lot more often with the advent of mobile banking and the relative ease of moving money around with that tool. I discuss my very first bank account when I was 15 years old, which introduced me to Regulation D to the tune of $81 the first month I had the account. How that delinquency actually delayed my employment at Bank of America ever so slightly, and how I used to find creative ways to circumvent the rule with the customers I opened accounts for.
Regulation D was a big reason why I dislike savings accounts, and now, it's likely gone for good, although big banks don't have to abide by the recommendation!
Short but very sweet news bite that impacts a lot of people
Wikipedia on Reg D.
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
With the Paycheck Protection Program loan program in shambles and awaiting money for the next wave of loans, I reminisce about 3 different small business stories I witnessed in my 13 years of Bank of America employment.
- How Bank of America seemed to always close Asian nail salon business accounts, leaving some of them with the inability to bank.
- How an ex-coworker and friend of mine had her side hustle, Cutesy Cakes, squashed by a irritable manager who tried to suppress her fiscal independence fight, writing her up and firing her.
- How one of my favorite customers committed suicide 4 days after I put in a request to have a Small Business Loan Specialist call him to discuss loan options for his Hot Dog restaurant, Chicago SW. That one still haunts me to this day.... More info
Plus, I talk about my upcoming 37th Birthday on April 21, and just think back to all the birthday interactions with my branch coworkers and how it was tension filled and uncaring the way the "office birthday" scene was created.
I HAVE A NEW YOUTUBE CHANNEL WITH EXCLUSIVE VIDEOS AND QUICK HITS ON NEWS STORIES THROUGHOUT THE WEEK. Please like, subscribe and share. Make it HUGE!
Check it out!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
We had a record breaking week discussing all things stimulus checks. People waiting for a long time, people blaming the bank and people just waiting to catch up on their bills. One follower tweeted at me about a weird credit that came with his stimulus check, and it blew my mind. Bank of America fronted him the money that he was overdrawn to make sure that he got the full amount of his stimulus
I have never seen that before. Here's a video of me talking about it, with my mind blown.
Now, all big banks are doing it, creating a payday loan style credit, which will be due in a month, when theoretically we can still be broke and in quarantine! It's insane.
Story by Imami Moise from Reuters Here.
I talk about how more overdrafts can happen because of autopays that will happen from certain companies like Netflix or Gyms. It's a scary notion, and I call for banks to permanently credit these differences!
Plus, I talk about the PPP Loan and how the loan dollars dried up, with BofA customers stuck in "processing". Twitter was ablaze with angry people who were stuck in limbo, with BofA being accused of ignoring calls, emails and questions about what documents were needed to fund these loans. Now, with the money gone, BofA claims apps will still process. Reminds me a lot of my home loan process in 2016. I discuss my thoughts about how BofA impacted their loyal customers and don't give a shit about loyalty. So maddening.
Newsday Story about PPP Here.
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Stimulus Checks are coming!
$1200 is coming to all of you who are expecting it from the Coronavirus Economic Relief
Learn how a STUPID TWEET from the IRS has made people insane on Twitter this weekend! Money doesn't move on Saturday!
I also give some big brother-ish advice on what to do with your money.
News about the Stimulus Deposit
PLUS
My Vigilante Customer Service has recovered over $640,000 including nearly $2,000 for Jennifer from Arizona. She had her card stolen, Uber charges racked up, and Bank of America BLAMED her for logging in too much to her online banking. BS! I fought for her, and two days later, BofA submitted, and she got money back into her account. Vigilante Customer Service Strikes Again!!!! Video here!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
What a crazy last 4 days!
Thursday Night - Bank of America suddenly lists requirements for the Paycheck Protection Plan Loan (PPP) on its site, and they aren't good. They require a longstanding "CREDIT" relationship with BofA on top of an account with them. Nearly all of the business clients I dealt with in the past couldn't get approved for lending with BofA, so they were being shut out. I was pissed.!
In 3 hours, I got hundreds of thousands of hits on that post, and Twitter became madness Friday morning, with hundreds if not thousands of BofA Clients voicing their anger. 3 hours after that, CEO Brian Moynihan on CNBC mentions, they have "relaxed their requirements to getting the PPP Loan, eliminating a credit requirement" but the damage was done with all the bad PR. Score one for The Notorious Banker who's millions of tweets and RT's helped make that anger go viral! :)
Article detailing Friday's Issue From the Inquisitr
I also talk briefly about how President Trump and his Tweets and remarks supporting BofA caused work for The Notorious Banker to be screwed up because Twitter was a mess of pro and anti-Trump people arguing about non-bank stuff on a BofA tag...No politics, just my frustration by the flood of tweets.
Plus, I discuss how Wells Fargo closed their PPP Window before it ever freaking opened on Sunday, and how it left thousands of SB owners stuck.
I also talk about how they are blaming the government for punishing them by limiting their assets for their fake account scandal as a reason they aren't helping. BS!
A really complicated affair.
Plus I talk about my upcoming video content. Stay tuned for that!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I decided on April Fool's Day to tell the most personal story of my journey.
Wanted to share it after a poll about people drinking on the job STUNNED me on my Twitter!
My relationship with alcohol is a weird one. I never drank in high school or college, and barely drank as I got into the working world. Wasn't for me.
Then I worked at Bank of America and the stress-induced environment led to parties with co-workers that got people arrested and forced them to quit. I used alcohol to fortify my self-confidence, as I was overcoming shyness with women, sales, and the banking world. I partied too much as a kid, to the point of a nervous breakdown and starvation.
After a move to Las Cruces, NM, I used alcohol to make me forget of the verbal abuse the bosses of Bank of America launched on us on a daily basis. I would go on these benders with an old co-worker, Annette where we would drink to forget how much we hated it. That manifested into a weird personal relationship we had that was around for years until my November 2015 Suicide Attempt in Las Vegas, spurred on by a text message from Bank of America managers on my vacation.
I then talk about my fight to get rid of booze from my life then, as I only used it to numb the BofA stress.
One relapse since then. After my niece died, and they refused to let me leave the branch because no one was around to open accounts, I binge drank the day after she died and didn't face the issue face to face. Last drink I ever had except for other Vegas trips with my wife, and that was the day I stopped caring about Bank of America.
Bank of America was nearly the only reason I drank from 2005-2017. I'm a teetotaler otherwise. Thanks for listening.
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Thanks for the 150 new followers @BankBetterGuy!
I discuss a freaking insane news article from Business Insider that was shared with me by a follower (Thanks Jerry) about Ex Wells Fargo CEO Richard Kovacevich mentioning we need to "get back to work" in the wake of the Coronavirus Scare and that "Some may get sick, some may die". Learn why I think (as if you don't realize yourself, that he's batshit crazy.
Plus, I talk about Bank of America's insane week of talking about Coronavirus Relief and the things they offer in their news release. Of course everything is on a "case-by-case" basis, and doesn't actually promise you anything other than you can request help (Doesn't mean you will get it.)
Learn how everyone found out skipping 3 months of payments with no negative impact is good, but that you would owe 4x your payment amount in 3 months!!!
Learn How California Governor Gavin Newsom lit into BofA, sending Twitter on fire, and getting me restricted
See how British Comedian and CBS Late Night Host James Corder got into the debate with Tweets Here and Here
I also talk about a claim made to me by a teller that BofA is burning them out of their hazard pay.
If you have any info on that, please call me at 575-322-4127 or DM me or james@notoriousbanker.com
Wow, what a crazy week!!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
More CoronaVirus News from Bank of America and Chase. Both Banks gave "hazard pay" to it's front facing associates. I was appreciative of the gesture, but at the same time skeptical of their claims.
Bank of America and Chase Limit Hours, But yet they are still Sales Pushing! I discuss that, and solutions to fix that!
A East Coast Banker leaked a outbound call scripting from Bank of America reeking of phony empathy and even INVITING PEOPLE INTO THE BRANCH SO THEY CAN SELL THEM STUFF!!
Yes, inviting them into the bank in the midst of all of us self-quarantining!!!! Unreal. Please check out the link above.
Plus, I got to rescue a big amount of money from Bank of America
Jessica had money for her business payroll stolen by evil a person through evil Zelle. Bank of America never bothered to look at her claim, denying it immediately, despite the fact Bank of America never saw that she never used online banking!
I play a voicemail she left the VM Line!
Bank of America dragged her around, until she Tweeted, and within 1 day, I got her a conversation and her money back....with an apology
Vigilante Customer Service has rescued $606,000 in one year from Bank of America. Serving my followers every day!!!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I went on a rant about Bank of America's coronavirus gameplan.
I have received several DMs from angry Bank of America EMPLOYEES (Not Just Customers) about the conditions in the financial centers, call centers, and other places. Some bank branches are told to wear gloves, some aren't allowed to. Some places Lysol can't be used, because people are allergic, and a lot of people have just had it with Bank of America's handling of it. I discuss their frustration, plus some ideas of how they can use all their fancy equipment to get people out of their bank to provide a first-class experience without having 30 people in close quarters in a branch.
Plus, I talk about a leaked email I got from a Bank of America associate that mentions Bank of America talking points on what to say to clients who ask about coronavirus issues. You guessed it, It reads like a sales pitch. Emphasizing digital banking. Never saying that they wouldn't close, and feeding them lies about cleaning protocols, whenever we didn't have a true janitor in my branch the last 3 years.
(Note, most property management companies handle janitorial work, not the bank)
Plus "restricting travel" for bank associates who never leave the branch usually. Ok.
go to twitter.com/bankbetterguy, and I will be glad to share the document in private.
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I wanted to lighten the mood of all the CoronaVirus talk by talking about one of the 15 times Bank of America threatened to fire me. This story is 11 years old next week. I discuss how a random interaction with a stranger on a Thursday afternoon that took 15 seconds led to a terrifying 2 weeks where I thought I would lose my job. It all has to do with my big, chubby fingers. I am not kidding. Listen to how one of my insecurities almost made me job insecure.
This is sadly a true story.
Plus I talk about some ridiculous sh*t I saw on Twitter from a Wells Fargo PR spokesman, who basically sales pitched online banking off of CoronaVirus
Tweet with the screenshots here
Plus, I got a DM from an insider who is a banker at a BofA branch back east venting her frustrations because her manager just yelled at her for having a slow sales day in the midst of a Coronavirus mandated closure of a lot of schools/stores/etc. I discussed how she is forced to call people to invite them in, plus getting yelled at for not selling a credit card to a widow who was doing maintenance on her deceased husband's acocunt. Total BS, but we knew it was coming
Her DM to me is on this Tweet
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Just when I didn't think Bank of America can stoop any lower... I got word from a friend of mine, Sebastian in tornado-riddled Tennessee about a radio talk show host named Phil Valentine who was talking to a caller who had their FEMA Emergency Disaster Relief Check held by Bank of America for 10 days! Utterly ridiculous. Here's my Tweet sharing the original tweet I located on Twitter In today's podcast I will talk about
How Bank of America's "customer migration" leads to this issue. ATM deposit not being able to be reviewed by an in-person banker. How customer calling customer service may recieve an assoc. uneducated about current events/disasters and a policy to not remove any holds at all costs How Sebastian mentioned to me that Bank of America was the only company wearing logo-branded shirts in his area How I think Bank of America needs to handle disasters instead of just throwing money and dead social media links to their followers. How FEMA outlines you spend this check for an emergency need that Bank of America is unwilling to help with How Bank of America has a goddamn ATM on wheels that they bring out for disasters, instead of people actually willing to help with real-life issues (not all issues are cash related)
This is a topic that pisses me off. My thoughts are with those in Tennessee being brave through all this adversity!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast. 575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit. Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Coronavirus is real, scary and has caused 9 deaths as of this podcast. I feel that it could be the biggest illness in a long while, or just more hype by an overactive social media. Only time will tell. However, banks are talking about it and people are talking about it. People are also asking me my thoughts on Coronavirus and banking. I decided to talk about 3 things in today's pod.
-
The "possible" (speculation by me) things that a company like Bank of America can do with its employees. Read: Close bank branches like they already wanted and make call center jobs become work from home.
-
The emergency interest rate cut, and the immediate desire to want to talk about loans for some reason in this time of the epidemic. Interesting Barron's Article that I refer to in the segment.
- My experience with Bank of America and germs. From shaming employees who go home sick to sweaty money all the way to simple handshake personal banker protocol, I discuss BofA's shortcomings on this, and I reference my hero George Carlin's Germs Bit
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Wells Fargo made up for a decade and a half of treating it's customers like crap and overselling accounts, and creating phony accounts to hit their sales goals by giving those customers absolutely nothing, and giving $3 Billion to rich people who invested in it, and the United States Treasury.
I'm sure looking for a positive in all this, but I can't think of one.
Wells, who pushed their bankers to the brink of a nervous breakdown, called them names, and overall just made a mockery of banking, got off relatively light, and without a sincere apology
News Release from Wells Fargo Here
My podcast breaks down how goddamn nerdy their news release was, even renaming the scandal to make it sound like some rite of passage. I talk about how some of their past ways of "making it up" aside from the money are facetious, and hell, even make Bank of America look better by comparison.
I then break down how a random media source covered it. I picked NPR
(Link to Article Here)
No political bias or anything...It was literally close my eyes and point. I talk about how we as consumers and how I, as a former banker look at this scandal and can't help but chuckle at how surreal it is. Wells Fargo give 10-figures as a result of this, and you, Mr. or Ms. Listener don't get a damn thing, unless you are a significant shareholder. Sucks to be you-- I mean all of us :(
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Ever wondered how to get yelled at and nearly written up by your boss during the moments that a person on the phone called the bank claiming there was a bomb that was going to blow up the bank in five minutes? Well, have I got the story for you... Haha
Listen to my detailed account of the one bomb threat we had at Bank of America while I worked there, how my manager and regional managers screwed everything up, and how Bank of America Corporate Security yelled at us for "NOT BEING CLOSE ENOUGH TO THE BANK" while we were evacuated. (WTF?!?!?!)
Plus
Two Listener Questions about large transactions/amounts of money I handled + The dumbest reason someone ever closed out their account. Why it was because of a 80 year old cartoon character!!!
patreon.com/notoriousbanker - Donate to the pod - Help Me Fight Back!!!!
james@notoriousbanker.com - email if you have more info on more locations
575-322-4127 - VM Line.
@bankbetterguy on Twitter - DM ME
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Tax time was always important to me at the bank. It is one of the busiest new account times at the bank. So many people setting up bank accounts in anticipation of or after the receipt of their income tax check. One of the things that I saw in 13 years of banking are Refund Anticipation Loans, where people pay a little extra to get a paper check to "cash" that same day. It involves a credit pull and a big fee usually. Well, Banks for years have screwed over those who get those Anticipation Loan Checks by holding checks up to 10 business days after deposit.
I called it a scam then and now. Tax preparers sell you on the quickness of something they can't verify with a big bank like Bank of America and Wells Fargo. I discuss the process and tell some stories from my past.
Then, I also got a couple DMs about Bank of America now charging Cash Advance Fees for people to use their Credit Card for Venmo Payments. Venmo actually updated their terms as of 4 hours ago on Feb. 14, mentioning the updated policy.
I get into how I believe that it's a method to get people to use Zelle more often, and to discourage use of competitors by penalizing something that wasn't penalized before. A lot of millennials will be impacted by this! Not cool, BofA. (To be fair, Other banks are contemplating this change too)
patreon.com/notoriousbanker - Donate to the pod - Help Me Fight Back!!!!
james@notoriousbanker.com - email if you have more info on more locations
575-322-4127 - VM Line.
@bankbetterguy on Twitter - DM ME
Support this podcast: https://anchor.fm/thenotoriousbanker/support
For the first time since 8-17-18, the day I got fired, I went into a Bank of America Branch. This one is in Tempe AZ, and boy, what an adventure it was.
Going in to close out my accounts that were charging me $37/month, I decided to take care of business while on vacation. I set an appointment, which is what they want you to do. I show up early to give them something to process, and in an empty bank, with 5 bankers standing around not doing anything, I was referred to the 1-800 number within 20 seconds of walking in.
You will hear audio of the beginning of my interaction with a woman named Naomi. She did a great job, though her training has taught her to not care about customers needs and to pawn them off to somewhere else. I talk about the survey I left her, and why I gave her a 9 because anything lower, and she would get yelled at/written up. I talk about my feelings of seeing how the service has changed, and overall my observations of a bank in crisis in person. Whew...It was bad.
patreon.com/notoriousbanker - Donate to the pod - Help Me Fight Back!!!!
james@notoriousbanker.com - email if you have more info on more locations
575-322-4127 - VM Line.
@bankbetterguy on Twitter - DM ME
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I think that this new rule I had never heard about is about me and The Notorious Banker Project, along with Why Your Bank Sucks and how I help people publicly fight back against BofA when they deny your fraud claim and claim to help
An Awesome Story by The WSJ's Sarah Krouse detailing a new rule that Bank of America has. Basically, before they help you with fraud, they make you sign an NDA to keep you from talking about it, and also give you talking points to say to people when asked. This is insane. The WSJ story covers an old man who got swindled, and their attempt to "help him".. Gives you insight onto how the elderly are duped, but BofA is not there to protect anyone other than their self interests.
I helped people with claims in a branch 13 years, and I have never seen this level of secrecy, and not to mention the disclosure that Bank of America "MAY NOT BE ABLE TO RECOVER YOUR MONEY" WTF?!?!? Why am I shutting up then?
James Baca, The Notorious Banker has helped recover over 500k dollars in 10 months from BofA and Wells Fargo helping people navigate through horrible stuff like this. Please read the article and listen today!
patreon.com/notoriousbanker - Donate to the pod - Help Me Fight Back!!!!
james@notoriousbanker.com - email if you have more info on more locations
575-322-4127 - VM Line.
@bankbetterguy on Twitter - DM ME
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Today's podcast is so different.
I decided to share my favorite non-basketball Kobe Bryant story. I get criticized all the time for not seeming like I like big business and capitalism.. I love it, as long as it is responsibly done.
Kobe Bryant passed away Sunday and all I could think about is something I read the week I got fired. He invested in a company. Put $6 million in, walked out with $200 million. Amazing story about the drive to be successful. Link is for article about his investment. RIP KOBE.
https://bleacherreport.com/articles/2791197-report-kobe-bryants-6m-investment-in-bodyarmor-sports-drink-now-worth-200m
Plus
I didn't know where else to put this BofA story, but I talk about an interaction I once had with a family from Alabama in my office. My regional manager was observing my sales skills right behind me, and I ask a question about Alabama college football that endeared that family to me the entire time I worked at BofA that made me seem to care about them, which I did. I get nothing but love from the family, and I get a chewing out from my boss and nearly a written warning.
I asked a simple college football question that someone from the state of Alabama has an answer to. Haha. Listen to how I felt. I wasn't nice
patreon.com/notoriousbanker - Donate to the pod - Help Me Fight Back!!!!
james@notoriousbanker.com - email if you have more info on more locations
575-322-4127 - VM Line.
@bankbetterguy on Twitter - DM ME
Support this podcast: https://anchor.fm/thenotoriousbanker/support
https://www.occ.gov/news-issuances/news-releases/2020/nr-occ-2020-6.html
Read the OCC Report on Wells Fargo Scandal.
John Stumpf, Fresh off his $9 Million home purchase "his wife" made for them in Phoenix, got fined $17.5 million and banned from Banking. Damn, that fresh faced youngster is only 66, whatever will he do for a career?
I share my thoughts, and my parallels during my time at Bank of America, along with commenting on some of the interesting notes in the report.
From an exec oversold and told to shut up about it, to a veteran of war saying the stress was worse at Wells, to a threat of sending someone to a "Wells Fargo where someone was killed" as a punishment for poor performance, it's all there.
Someone deserves a punch to the face! Ugh. Listen and be angry with me!
patreon.com/notoriousbanker - Donate to the pod - Help Me Fight Back!!!!
james@notoriousbanker.com - email if you have more info on more locations
575-322-4127 - VM Line.
@bankbetterguy on Twitter - DM ME
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I had to do this podcast due to the overwhelming DMs I got asking me my opinion on these two things.
https://www.ft.com/content/a1a25664-38ff-11ea-a6d3-9a26f8c3cba4
https://finance.yahoo.com/news/bofa-bac-double-domestic-consumer-132001358.html
CEO of Bank of America, Brian Moynihan discusses his desire to double Bank of America's Market Share in this interview.
Learn why that doesn't mean more customers. It means less of you and more of rich people.
Learn also why he thinks him visiting branches to learn more about the customers wouldn't work, and "be a distraction" as if he is widely known by the general public. Give me a break
Plus
I got over 100 DMs about this Video from Worldstar Hip Hop about a business owner confronting Assistant Manager of a BofA in Los Angeles, Christopher Gomez for cashing all of the checks for his employees, except for the African-American Employees check
I will discuss how we were told to "verify" checks for non-clients, making it extremely uncomfy to be there, and then when we would try half-assedly to verify the check and not be successful, we could tell the person we couldn't help them.
Learn the tricks they made us use to do this denial of service. Learn that most non-customers going to cash checks were people of color.
You also will hear my thoughts as the audio plays out about what is happening, including the cops being called.
Plus, find out why the manager's final excuse of the signature didn't match is an all-out lie considering you look at 100-200 sigs a day, and even the dumbest employee can find points in a signature that match the makers
This video got 500k views online in one day and was shared to me plenty. Hear my take on this insulting video.
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I have dozens of people who work for Bank of America filling me in on the ins and outs of what's happening to impact the customers of the bank. I have Personal Bankers (RMs), Call Center employees, both BofA in-house and outsourced, one Financial Center Manager in Vegas, and One former manager in Vegas, plus I am friends with several employees in the Las Cruces/El Paso/Dallas areas who still work there.
I was tipped off on a "Need to Know" training that is describing a policy that is ending at BofA really soon. In the immediate future, Bank of America will cease giving immediate credit for check deposits at the ATM citing "security reasons". The policy, which has been around for 15 years is ending, despite customers being proactively pushed to the ATM to make said deposit. Also, check cashing will be "discouraged" as an alternative as "policies on check cashing will continue to evolve". The tipster said, "As we continue to push direct deposit" (Their Words)
In reality:
It's to keep more money in-house longer
The policy on not trying to cash people's checks coincides with a desire to scale back cash logistics to "save money"
To dissuade people from utilizing checks at Bank of America
To goose people into enrolling into direct deposit when possible (this is a bonus metric on bankers and managers goals)
Those who get paychecks, those working class folks will have to wait at least one day, whereas they could have their money immediately most of the time, and those checks very well could be subjected to holds going forward, which I believe will prompt a lot of the lower-income population of BofA customer to consider leaving, which is really what I believe Bank of America desires.
I discuss this in great detail.
Any further info employees want to drop off... DM me @bankbetterguy on Twitter, call my VM line at 575-322-4127 or Telegraph App NotoriousBBG
patreon.com/notoriousbanker - Donate to the pod - Help Me Fight Back!!!!
james@notoriousbanker.com - email if you have more info on more locations
575-322-4127 - VM Line.
@bankbetterguy on Twitter - DM ME
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America turns off ATMs at 6pm in black neighborhoods for what they describe as "safety reasons"
https://www.kmov.com/news/bank-of-america-shutting-down-some-atms-early-in-north/article_d815659a-30d2-11ea-8f41-4be1dd20b3aa.html?utm_source=dlvr.it&utm_medium=twitter
This has been the topic I was the most nervous talking about. But a news story from St Louis TV Station KMOV made me decide it needs to be discussed. This has a section in my upcoming book
Here's the thing: Bank of America managers are tasked to thin out the line in the branches, and are even incentivized in their bonuses by it. They call it "digital migration". When you tell a client to go to the ATM, the expectation is they can do it anytime.
Tell that to the folks on 29th and Crenshaw in Los Angeles
Tell that to the folks in North City in St. Louis
Their ATMs close at 6, leaving one of two options:
To use a non-BofA atm for a fee (plus a $2.50 fee that BofA charges)
Or:
Go to the nearest open ATMs sometimes up to half an hour away...In a white neighborhood, which African-Americans can tell you for obvious reasons, they will not want to go
These are Facts that a Bank tells people, FORCES people to not bank inside a lobby and gives them one less option to do so past dark. It reeks of suffocating people from their money to get them to leave. It will happen in all places that BofA no longer wants to be. I will also talk about how Crooks will realize they can't rob people at those ATMs and will just read on the screen where TO go to rob someone. Safety can't be a concern unless you CLOSE THEM ALL EVERYWHERE!
I discuss how they closure of the ATMs is setting a false narrative when St Louis police mention only 1 incident has happened city-wide in the last year. I include portions of a news report from KMOV in the second half of the pod breaking down what is being said by Bank of America and what is said by those interviewed for the story, including commentary on visuals I saw in the piece.
patreon.com/notoriousbanker - Donate to the pod - Help Me Fight Back!!!!
james@notoriousbanker.com - email if you have more info on more locations
575-322-4127 - VM Line.
@bankbetterguy on Twitter - DM ME
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Wells Fargo execs may be facing charges in the next several weeks. The fake account scandal is being discussed and people might be led away in handcuffs. I am excited!
I discuss what it means to even just have a perp walk for these guys, and how I was told how brutal the sales goals were at Wells by old colleagues. I discuss this in detail. Link to article below
https://www.americanbanker.com/news/former-wells-fargo-execs-may-face-criminal-charges-in-coming-weeks
PLUS
I talk about the 8th anniversary of the most interesting week of my BofA career: The week I went to Dallas, TX to train to be a fierce personal banker. I discuss all the non-work stuff like how Bank of America decided that paying 700% more for a plane ticket was ok, despite me finding an amazing deal, and I discuss the food.. Oh, my.. the food. From bland late-night room service, to having to cross the interstate to get dinner, to being forced to go to walmart for bologna sandwiches, it was unique to say the least.
I talk about why I had more than a half dozen "loaded mashed potatoes" one night, to nearly getting written up and having a stern talking to, because I decided to spend fifty cents more on a better milkshake. I'm not kidding.
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America has a promotion the next couple of weeks where it will gift you $15 for using Zelle, Mobile Check Deposit and Online Bill Pay. Sounds good, right?
Well, yes and no.
Bribing you with money in order to get you out of their line is one thing, but in this podcast, I will discuss how they are using it to inflate their online banking numbers to prove they are a "digital bank" in order to lessen more teller roles and close branches. Consider this a push to get old people online to slowly phase out service to them and others where it's needed.
Plus, I recap some of the interesting 2019 stories that Why Your Bank Sucks Covered and a look ahead to an interesting 2020!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Such a unique story. I talk about a subject that can be uncomfy to talk about: Diversity and Banking.
I never accused BofA of not hiring a diverse group. Hell, an Indonesian Woman and a woman from Mexico were my first bosses.
I was always so proud of having a unique support structure with my company. Fifteen years later, Bank of America is spending millions on an ad campaign airing during football to tell you that they hire people from all races, as if we didn't know that already.
I talk about these twitter posts and commericals and the millions of dollars of spending Bank of America is doing to show you that it really likes other people not like them.
Cringe-worthy.
https://twitter.com/BankBetterGuy/status/1204810973808218112?s=20
https://twitter.com/BankBetterGuy/status/1206661283870756864?s=20
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
How many write-ups did I have with Bank of America in 13 years?
Probably 2 dozen. Although it sounds like I was a problem child, write-ups are done so often at Bank of America to hold down organic advancement based on performance, limit or eliminate quarterly or yearly incentives along with merit wage increases, and just to plain freaking show you who's the boss!
Today's podcast is about an email I got from Mary Webb who asked me about disciplinary action at Bank of America. I answer honestly. I talk about the two write-ups in my time there which were the most ridiculous.
I discuss a fun story where I got a write-up for someone in Dallas, TX 11 hours away losing something that once touched my hands.
I also discuss a ridiculous incident where an insurance scammer faked an injury in my office, sued the bank, and I spent the better part of the day talking with an insurance investigator, missing a mandatory meeting that my manager wouldn't vouch for an excused absence for me. Haha. Fun Stuff.
My advancement to success was stunted before I was 30, and by the time I was 35, I was number one in my market, and fired for no reason and without any write-ups current at the time of termination. Go Figure.
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I am well aware that Bank of America and Wells Fargo knows about my project. How could they not? I have noticed a lot of weird things that Bank of America has done.
- They Started 4 Podcasts (I have 2)
- They sometimes proactively refund people before I fight for them
- They are trying to post local interest stuff nationwide on their social.
But the last couple of weeks, they started this ad push on Twitter. Using influencers who do art, photography, mommy blogs, financial blogs, entrepreneurs, Youtubers, and other things, they are pushing #ad posts to Bank of America potential clients. Using the same robotic scripting, they aren't engaging people and with the help of some commenting by me, it's actually driving my twitter impressions by a lot.
Thank you Bank of America for making me famous with your overspending!!!
I break down some of the hilarious sponsored posts and posters..
BUT BREAKING NEWS:
As I finished this pod, John Stamos, Actor mostly known for "Full House" was hired by Bank of America to do an online banking commercial for Bank of America with Josh Peck of "Drake and Josh" fame.. Bizarre and they have a combined 4 million followers. Time to make me more famous HAHAHA. Here's his tweets:
https://twitter.com/JohnStamos/status/1204229538672021504?s=20
https://twitter.com/JohnStamos/status/1204228656538587136?s=20
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I stumbled on a tweet from a person named Sarah in California on Black Friday. She was railing against the fraud department that told her their investigation of fraud and identity theft which happened across the country would take 60 business days! That's 3 months!
Someone went into Bank of America Branches in NYC claiming to be her, and cashing checks totaling thousands without an account number, debit card or a teller viewing an ID. I reached out to Sarah, who seemed hesitant to believe I can help. She finally took a chance and talked to me after being stonewalled by Bank of America.
Armed with only the information that BofA supplied her, most of which was blocked out by Sarah for security reasons, I took a look at what happened and in one hour, I saw what the crooks did, and what Bank of America DIDN'T do for their customer. Being an employee in NM, you are cross-trained on everything, because there are no people helping at times, so I taught myself how to pinpoint fraud and honestly when Bank of America is lying and screws customers with these fraud claims. I have 179 people who I've helped since the year started with similar stuff. Bank of America - I paid attention to my training, and will use it to prove you burn your own clients!
I promised Sarah I would get her money back in one week... How about one day!?!? HAHAHA
VIGILANTE CUSTOMER SERVICE GOT HER MONEY LIBERATED, AND SHE GOT AN APOLOGY from Bank of America for what happened. I did what 100 fraud claims analysts couldn't and wouldn't do.. Help Sarah. I am simply the best banker, and BofA, you will regret letting me go. It will continue like this.
THIS IS SARAH'S STORY. LISTEN TO HOW IT UNFOLDED!!!!
https://youtu.be/32ScTb6_KHg
Though it's spelled differently, I've been hearing this damn song in the back of my head since I started my job helping Sarah
VIGILANTE CUSTOMER SERVICE HAS HELPED CLIENTS OF BIG BANKS RECOVER $360,000 THIS YEAR WITH MORE TO COME!!!!
Sarah, Thanks for your trust. We continue on... Fighting for what's good!
James, The Notorious Better Banking Guy
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Phenomenal Article in the Washington Post about Wells Fargo receiving scrutiny for the accounts yet again. In today's podcast, I discuss how I learned about the "Opportunity Checking" account as an employee of Bank of America, and how my homeless client told me about it. Learn how I actually opened the account for her, walking her through the application online. Learn how I understand how those at-risk will get hit with fees simply based on their preferences and spending habits. And finally, learn why I think a simple refund is more than a little complicated for Wells. Learn why I think they should refund every penny they ever charged.
Article:
https://www.washingtonpost.com/business/2019/11/21/lawmaker-seeks-details-about-problems-with-wells-fargo-checking-accounts/
Compare WF Accounts
https://www.wellsfargo.com/checking/compare-checking-accounts/
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @BankBetterGuy - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Note:
This is not a real person. This is not real information for someone. This is a role play of a scenario that I would see as a banker at Bank of America.
Tina Jones
DOB 11-10-1986
1100 N. Main St Apt 1
Denver CO 80014
(303)555-5555
TJONES420QUEEN@icloud.com (fake email)
Walks in 1 kid - Kalie (3-4yo)
Job: Waitress at iHop - No Direct Deposit available/paper check every week/worked there 2 years
Lots of cash tips - barely making ends meet/Minimum Wage for Waitress - $2.13/hr for tipped employees
Screwed up credit in college with a credit card we sold her over 10 years ago.
Wants to buy a house
Wants to save for Kalie's college tuition early on.
See how I use my bank skills, use the account opening my system, and a little empathy to get 4 accounts out of this lady. Learn how even though I was told that she doesn't have direct deposit, I give her the form anyway with "advice" on how to get money faster during tax time, which will benefit my bonus as well. Learn how we make a deposit into one account, yet move money all over to the other accounts to activate them for sales credit for me, and tell her to move it back, knowing it may never have money again.
Learn how I hatch a plan to use her 3-4 yo girl to be added to all her accounts to avoid the monthly fee, and to earmark 2 of those as "Kalie's college fund" which will give her no value at all.
Host Note: I was emotional and physically ill after recording this podcast. This took me to a place of sales pushing and "finding value" in even the most problematic of customers, and recommending 4 products when recommending a bank better suited for her needs is better. I will be doing more of these over time, different scenarios in order to help you realize everything about your interaction at a big bank is an upsell for more products. Please don't hesitate to ask me any questions about this process for any bank, I will identify the sales pitch for you!
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @BankBetterGuy - Bank Advice, humor, observations, deals and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
https://twitter.com/roelofbotha/status/1196234200665346048?s=20
Roelof Botha, A venture capitalist, a former CFO of Paypal, and all-around majorly successful businessman, the type Bank of America should want announces on Twitter that Bank of America "fired" him as a client. Why? Who knows? The fact that Bank of America did this to one of the best and brightest caused millions of impressions of this tweet and thousands of rt's and comments.
I tweeted some reasons that BofA normally "business decisions" people, and @BankBetterGuy got over 130,000 tweet impressions, nearly 100 followers and a lot of discussion in the last 24 hours. Simply amazing
This conversation has led to a bigger discussion as to why Bank of America does this to people less successful than myself or Roelof Botha. Thankfully starting a debate. I go on a 30m monologue about what happened.
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://patreon.com/NotoriousBanker
Sponsors -james@NotoriousBanker.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website http://www.notoriousbanker.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @BankBetterGuy - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America, just one week after the massive outage to its system decided to create a diversion, and do two things: Give everyone a $1000 bonus, and raise their minimum wage to $20 a full year earlier than anticipated...2020.
20 in 2020, symmetry Barbara Walters can appreciate.
But a Houston Chronicle article from Andrea Leinfelder discusses how Houston will be blessed with 8 new branches in their area....with half of them being unstaffed!!!! Yes, Raising the minimum wage and getting rid of the job that would benefit the most all at the same time. That sounds like the most Bank of America thing to do...and THEY FREAKING DID IT!!!
Support this podcast: https://anchor.fm/thenotoriousbanker/support
First off, celebration time as @BankScrewedUs on Twitter reached 1,500 followers on 11-3-19.
Amazing and THANK YOU
Today's Podcast is about the huge bank outages that happened at Bank of America and Capital One last week, and how they handled or didn't handle the issues.
Learn how Bank of America leaving for the evening allowed @BankScrewedUs to help dozens of people without their interruption.
Learn how Capital One admitted to their outage and took a lot of flack, despite owning up to the issue.
Learn the lame phrase Bank of America used to describe the outage and how they cut and pasted so many "I'm sorry" posts without ever actually saying anything of substance. Learn that it can happen again, and Why Your Bank Sucks will be ready
Story about Bank of America Outage: (Really the only one out there) by Sergei Klebnikov
https://www.forbes.com/sites/sergeiklebnikov/2019/10/30/bank-of-americas-outage-panics-consumers-heres-what-we-know-so-far/#1f1138b763a0
Capital One Story:
https://www.cnet.com/news/capital-one-fixes-system-wide-outage/
I also answer a listener email about the weirdest fee that Bank of America charges, and how it is meant to dissuade people from using checks.
Fun podcast, without the "technology issues". HAHA
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Sponsors -james@realityofbanking.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America commissioned a survey a couple years back that has to deal with millennials and banking. It was published Feb. 2018 and CNBC did a report on it. For reasons unknown, it went viral on Twitter last week, leading to one of Why Your Bank Sucks Biggest biggest weeks ever. A couple hundred thousand twitter impressions later, we debunked the supposed "scientific" survey.
Learn how I worked as a banker in a college town where I never met one wealthy student. Learn how 300 millennials were surveyed, but it took Bank of America 3,525 times to get enough millennials to consider it a decent sample size. Learn how Bank of America polled millennials in major cities with a lot of high paying jobs to get the info they wanted out of the survey, and learn how all of this was just supposed to be a sales driver for bankers, and a "reality check" for millennials.
Bank of America twists the numbers to make them look like the caring older brother in another episode of "Why Your Bank Sucks"
https://www.cnbc.com/2018/02/05/1-in-6-millennials-have-100000-heres-how-much-you-should-have-saved.html?__source=twitter%7Cmain
CNBC ARTICLE
https://bettermoneyhabits.bankofamerica.com/content/dam/bmh/pdf/ar6vnln9-boa-bmh-millennial-report-winter-2018-final2.pdf
Propaganda Bank of America "Better Money Habits" Survey Data on Milliennials
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - BankScrewedus@jamesb.info - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Mark it down, October 22, 2019 at about 9am MT. Why Your Bank Sucks goes mainstream! LOL. Bank of America has a system outage impacting their phones, online banking, and worse enough, their debit card system, which is leaving people without their money nationwide. Twitter is on fire, as are we.
I break down a running commentary of the shitstorm going on with another more detailed pod to follow soon. If you need help getting fees back, hit us up on twitter or call our voicemail line 575-322-4127
@bankscrewedus
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - BankScrewedus@jamesb.info - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I'm back after Vegas and illness.
Back to take on big banks BS.
First, I talk about how our Vigilante Customer Service rescued $21,000 from Bank of America for a follower named Royce.
Royce was a small business owner who had a great business going, until BofA saw him as competition and froze his account with his money in it, leaving it frozen for 3 months. We fought hard to get it back. I explain how!
Plus Bank of left a lot of cities in NM on November 1, 2013. I worked at one of the branches in Socorro, NM that got sold to Washington Federal because Bank of America claimed to be "successful in teaching residents about the benefits of digital banking. Learn how Bank of America spun the sale, and sold a bunch of banks to a smaller bank with lesser quality. Learn why my dream of being the manager of the Socorro, NM Branch will never happen because of BofA lies.
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@BankScrewedUs.Com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
On vacation in Vegas so I bring you Part 1 of my 2 Part Special Podcasts: Bank of America will mysteriously close out accounts of clients it no longer wants, and when asked why, Bank of America will say the dreaded 5 word phrase, "We made a business decision". Learn how a certain homeless shelter in my hometown showed me how Bank of America unethically targets the people they no longer want to bank with them. Also learn how incentive payouts are influenced by home bankers help (or don't help) people stuck in this position. It's certainly frustrating as heck, and I saw it with my own two eyes. We must stop the unbanking of millions of people. Why Your Bank Sucks is here to fight the battle!
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://www.patreon.com/whyyourbanksucks Donate to Why Your Bank Sucks on Cash App $TheBankerDude Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast. 575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit. Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Wells Fargo names Charles Scharf as their CEO.
After months of debating whether they would think outside the box in hiring the next head honcho, which included token female applicant Cathy Bessant of Bank of America, Wells went with a man who was an "outsider" despite the fact he freaking ran VISA AND BANK OF NEW YORK. He must be like a TV rerun, if you haven't seen him, he's new to you.
Plus I will talk about the weird media blitz of Bank of America on pop radio stations all across the country and their HILARIOUS podcast network. I will discuss their lame attempt at content and I urge you to leave them a one star review!
Plus, I'm headed to Vegas, so info on upcoming episodes!!!!
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Your Host James had his Paypal account hacked and over 200 Euros (yes, Euros) were stolen from him in a brazen attack. The money was taken to pay someone off on Twitch, the millennial version of crack this morning.
Learn why my OCD Checking my email every twenty minutes paid off in spotting it!
Learn how Paypal surprised me with their fraud process compared to BofA (51 DAYS LESS OF A TIMEFRAME! HOLY CRAP!)
Why @TwitchSupport is no better than Zelle when it comes to accountability when crime is being committed on their end.
Learn how Paypal amazed me by getting stuff done in 9 short hours! I was impressed. Thanks for helping me Paypal. You don't suck (at the moment!)
Plus, I will go into a deep dive of all my future projects as we come upon the final month of my unemployment savings. Let's support James B!
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Why Your Bank Sucks and Our Vigilante Customer Service has "Rescued" over $130k since April 1!!!!
We discuss how I rescued $2500 from Zelle for a customer in just one evening. Customer never heard of Zelle....Account hacked, and Bank of America didn't give them credit for the fraud claim. Bank of America asked this person for a "virus report" on their computer, which ended up being a 51 FREAKING PAGE FAX!!!
With a little firm talk online, Why Your Bank Sucks helped recover that money. Hear the whole story!
Plus I discuss a news story that hit the financial world. Bank of America is under investigation from the CFPB for "Phony Accounts"... Learn why I hate the phrase, and that it was "Unauthorized Accounts"
Also, I discuss the time frame, 2014, which it allegedly happen, and yes, I even defend Bank of America on how they would have handled that in 2014, although the fact they are fighting releasing info on their processes, and lawyering up makes them seem more guilty than they are. Learn about my suspicions on who oversold and created unauthorized accounts... Guess? No, not me. I almost got fired for poor sales in 2014!
So much fun today. Please listen in!!!!!
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
We celebrate 1300 Followers with a funny story.
The home opener for college football in my town gave me a flashback with a Bank of America Exec who I met at an Awards Banquet that was being held for us that they conveniently scheduled during my work hours. He used a story about him learning how to BBQ correctly which led me to a one-on-one interaction that I thought would lead to at least a connection with a higher up. A second meeting with same exec happened a few months later, and his fake smile told me something was up. Learn how his BBQ Wisdom couldn't save my branch and how that same smile told me that all my hard work meant nothing to Bank of America.
Plus, BofA decided to take away a thing that is used by old people who are trying to use technology, but are not all in with online and mobile banking. Bank of America ends Text banking, where you can text "bal" and "hist" and learn a lot about your account without putting you at risk for a compromise.
Learn why it's one part sales ploy and one part finding a way to further alienate the most at-risk group at Bank of America, the elderly.
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Fun podcast today, as I discuss the Liberation...the "Rescuing" of money that Bank of America nearly stole from Prescilla, a person from my neck of the woods in central NM. With her card duplicated, crooks used her card to steal nearly $1,000 in goods from Smith's Grocery Store in Albuquerque, NM while she was nearly an hour away, card in hand. Our mutual friend Dorella connected us on Social Media, and James for Why Your Bank Sucks was on a mission to get her money back.
Learn how text alerts for fraud don't really work, as several transactions still went through.
Learn how customers trust too much in how banks handle fraud these days.
You will also hear a tangent I have about listening to friends about your bad bank experience, and how it can impact how you deal with it.
You will learn some insight as to how I use all the data given to me to help my clients escalate to the very top of BANK OF AMERICA. Plus you will learn about how execs see fraud transactions more logically than the actual fraud department.
PLUS.. I TALK ABOUT THE ROCKY HORROR PICTURE SHOW... IN-N-OUT BURGER and a lot more. (What?!?)
It is a fun 40 min story about how I helped someone I kinda know with a bank problem I know far too much about. It was truly a blast. WHY YOUR BANK SUCKS HAS NOW LIBERATED $120,000.00 SINCE APRIL 1 FROM BIG BANKS.
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Why Your Bank Sucks went viral this week. Quarter of a million tweet impressions in 48 hours, because of a retweet by the Congressional Hispanic Caucus about a Sacramento Bee story which detailed customers getting accounts frozen for not answering a contoversial question. The question is: Do you hold dual citizenship?
Twitter was up in arms, thinking it's a debate on immigrants. It's not. It's the bank's war on the poor people, at-risk people, clients that provide no value to Bank of America.
Learn how that question actually gets international customers and born and bred American customers to leave the bank for vastly different reasons. Hear me talk about that the warning to answer this question is sent in English to Spanish Speaking customers! I was there to see it. You will also find out it is a way of getting another at-risk group out of Bank of America, the elderly. Learn how system changes in the bank wipe out data and lead to older folks with decades long relationships to be alienated by the bank by them asking a question they should know the answer to, which is...Who are you?
Just because Democratic Hispanic Congressional Members tweeted about it doesn't mean it's just in their interest. Why Your Bank Sucks is here to explain how it will impact you, as it is STILL going on!!!!
Article:
https://www.sacbee.com/news/business/article217567300.html?fbclid=IwAR1jlGqkk0HD63XP6kMLtsgrmVFKdvWbiPJT6IcRDfgDVhVSjuUQOnrsLik
Tweet by Cong. Hispanic Caucus:
https://twitter.com/HispanicCaucus/status/1169018230930731008
Tweet by Me:
https://twitter.com/BankScrewedUs/status/1169026858802962433
Plus:
I talk about the best product that Bank of America had still closing down in two weeks. Shopsafe is a virtual Credit Card system that allows you to generate one time use cc numbers to use online or for trial subscriptions. Learn Why Bank of America said it's gone. Learn about how they don't know what a digital wallet is and learn that they are committed to be committed to be committed to be committed to be committed. Haha. Listen to the pod, and you will see what that means. R.I.P. Shopsafe!
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Today's podcast is a US Tour for how Bank of America and Zelle screw over so many clients.
First up, An amazing story out of the state capital of Kansas, Topeka. Bank of America announced in May that it was closing the 3 branches there effective August 27th. Bank of America's propaganda press release stated that one of the reasons they were closing was that people were doing so many more mobile deposits and deposits at the ATM.
So what if I told you the week that Bank of America closed it's doors in Topeka that under the cover of darkness, they removed the freaking deposit ATMs as well, leaving only one-trick-pony ATMs that only withdraw cash?
Is Bank of America so cheap that it can't pay a couple extra bucks to have someone pull the deposits from the ATM one time a week and take them 24 miles away to Lawrence, KS? (Spoiler: Yes)
Learn how this story was told to me by 4 people on Twitter as I headed on my vacation this weekend!
News article about Topeka BofA's closing with PR Quotes from BofA included!
https://www.cjonline.com/news/20190517/bank-of-america-to-close-all-topeka-branches
Also, my vacation took me to go see a Heavy Metal show and to go swimming in a nice pool. But it also served dual meaning. I got to drive around the Phoenix Metro Area and see two things near and dear to my heart. I was one mile away from the home loans department that nearly made me homeless in 2016. They have an In-N-Out Burger by them. #JEALOUS!!! Hahaha
Plus, I got to trespass on private property at Early Warning Services, LLC, Better known as ZELLE!!!
I will tell you my impressions about an unimpressive looking building that literally controls the world's money by real-time payments. I took some really good pictures for my Zelle book, BTW!
It was cool to see all the places I complain about in one day. Now let's fight to make them empty buildings!
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I learned all I needed to know about being a teller at Bank of America by reading a 20 year old binder of procedures and watching a tape that discussed Bank Robbery Protocol on a 19" TV/VCR Combo.
Actually I learned nothing.
In today's podcast, learn about my experiences training for my jobs at Bank of America and learn how I was thrown on the teller line, expecting to know everything after three days in a boiler room in December with old resources. Learn how through trial and a hell of a lot of error, I survived. You will also hear how Bank of America restricting internet at the branch made me smarter, because I "Goofed off" by reading their policy and procedure manual, all 10000 pages, up and down on my downtime.
You will also hear about the best training I ever had at Bank of America in Dallas. Learn how Bank of America paid $1400 for an in-state flight, but couldn't get me a rental car to drive to my training, causing me to walk on a busy Dallas Highway in 2012. Learn about my experience with in-house classroom banker training, and how I feel it was the best thing I ever did at BofA, because it gave me superpowers of selling and confidence. Learn how that stopped with my class, and bankers, tellers, and managers from here on are now training in the same place they eat their cold lunches in a glorified chat room where a "Teacher" spends more time asking what your favorite colors are than actually helping.
Finally, learn about how little Bank of America cares about their compliance training, never setting time away from your clients to do it, causing associates to literally click their mouse through the training as fast as they can to "finish" between customers, plus taking tests, failing them, and sharing answers and writing down answers to share with others in the name of time and availability. It's really ridiculous. You'll now understand why people in branch don't seem as sharp as THEY SHOULD.
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
After reading an older article about how it's nearly impossible for Wells Fargo to hire a CEO because of the issues it faces, coupled with the thought that whoever they pick, it would not be a long-lasting tenure because of said struggles, I came up with a plan.
I DECIDED I WANT TO APPLY FOR CEO AT WELLS FARGO!!!
I never want to work in banking again, but maybe, just maybe I can mold the bank in the way that I think would be beneficial to company and clients.
In this fun (yet totally serious) podcast, I discuss my history of working in banks, my salary demands (really reasonable for CEO standards) and my outlook for the future of retail banking.
Learn how I can make banking fun and worth the while of an average customer by instituting no-fee banking, while having an " Efficiency Credit" system that I ripped off from hotels not wanting to wash dirty towels (what?!?!?!), a Starbucks Card-Like rewards system that rewards you for making Wells money with your money-making and saving methods of payment they provide you. I talk about a dividend pool that will reward customers who help spread the good word, while freeing up lines in banks for people who want to continue to do old school banking.
I also talk about a bi-annual review of one's work ethic and entusiasm for a fast-paced job. No more phoning it in at James's version of Wells Fargo. Learn something about a real person with real ideas.
https://www.housingwire.com/articles/49319-who-wants-to-be-ceo-of-wells-fargo-no-one-apparently
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
@flitteronfraud on Twitter - Emily Flitter of the New York Times came out with an amazing Wells Fargo piece about supposed "Closed accounts" that were still getting fees charged to them, and it shook up Wells Fargo Twitter for a weekend. So much resentment came back, and for good reason.
I recommend you set up a free NYT Account, and please read this article and listen to this podcast.
Wells Fargo Closed Their Accounts, but the Fees Continued to Mount https://www.nytimes.com/2019/08/16/business/wells-fargo-overdraft-fees.html
I will break down segment by segment the things I agree with, some I didn't (which is weird that I found disagreement about how crappy WF is!) and I add personal experiences and opinions from dealing with issues like this at Bank of America as a banker. It's so interesting. Learn why having 13 accounts and a lot of money is considered a bad thing for big banks. Learn how zombie accounts generate $1000s in fees. You will also learn that WF has a garbage PR person like BofA (haha), and learn where the threat of un-banking you scares a lot of people who don't know about banking away from banking!
And towards the end, you will hear me vehemently disagree about the final woman in the story's account of her final experience at Wells Fargo. Learn how there's no way a manager would give her $40k, much less in a paper bag and much less generating a CTR form for income reporting. Also I argue with myself over what the definition of brunch is (what?)
An amazing article. My 8000+ listeners must read it and listen. Support great journalists, and support me too! :)
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Why Your Bank Sucks has rescued $81,600 since April 1st from Bank of America and Wells Fargo.
Unethical fees, extended holds and fraud claims are what we go after.
Today's podcast was probably my proudest moment so far. I recovered $4000+ from Bank of America to help Brian from Chicago, a victim of fraud who was being screwed by BofA. Identity stolen, his name, ss number and account were used in another state to cash over $4000 in checks while he was hard at work in Chicago. Bank of America denied his claim, stating it was him making the transaction. Through the fortunate circumstance of Brian retrieving images of the checks from a banker, I was able to identify the fraud, spot oversights the teller and bankers made in the branch, and proved that he wasn't the perpetrator. After several days and peppering several execs, Brian got his money back, I made a friend for life, and I lose that much more trust in Bank of America. Learn in the podcast how the tellers didn't view ID, how claims dept didn't file a freaking claim (literally their only job) and how a company plays PREVENT Defense to keep you from getting your money. From impacting bonuses to victim blaming, BofA pulls no punches. Luckily James at Why Your Bank Sucks loves boxing and will KNOCK OUT THESE BANKS!
Shout Out to Brian. Thanks for your trust!
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I have been off a week, thinking about the tragedies in my home area of El Paso and of course Dayton, OH
But I come back with 2 great stories!
Learn about how my anniversary trip to Ruidoso, NM (Pop. 7700) showed me that despite what banks say about the world going cashless and digital, cash is king in a small town. From casino slot machines to food trucks, and even campgrounds, paper currency is still ruling the day. Listen on how a trip to Walmart for snacks at 9pm gave me a window into the world of cash vs card. It surprised even me.
Also, we have a voicemail that literally stopped me in tracks during my trip. Our caller alerts us to a Bank of America in California that is limiting clients to only one transaction per day in their lobby. Learn how it has nothing to do with short staff, and everything to do with fudging the numbers to earn bonuses. How does a bank use the same lingo as a free alternative newspaper? Find out on our Bank Screwed US Voicemail Line!
You can tell us your horror story about banking, leave a comment, question or whatever to 575-322-4127 and your call will make our podcast!
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Our minds are with the city of El Paso, TX after this weekend's tragic events. I know the town is resilient, and we will be thinking about them often. To begin, I discuss how I was feet from that Walmart last week, and I discuss another unfortunate mass murder I was within a mile of a few years back. This podcast mainly is more about citizens understanding how to effectively contribute. So many people will create fundraisers or "charities" in the wake of this shooting, and Why Your Bank Sucks wants to tell you what to look out for. GoFundMe's are as prevalent as memes on social media. I discuss what differtiates one from the thousands of others when doing your research
I also talk about big banks having a lack of contribution accounts for their clients and need, and I share an uncomfy story from a few years ago about a client I unfortunately lost.
Hard podcast, but talking about banking is important to me, and it's my honor to fiscally protect you!
I also announce I will figure out how to get proceeds from my books and other projects to some worthy charities.
MY PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. http://www.patreon.com/whyyourbanksucks Donate to Why Your Bank Sucks on Cash App $TheBankerDude Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast. 575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit. Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more! Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE & Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Yours truly worked for 2 Branches in 13 years at Bank of America, and he's seen his bank leave his hometown three times! (Huh?)
Bank of America announces the closure of the machines that were so popular and successful according to them in my hometown of Las Cruces, NM.
Learn how I predicted that my clients would be fed the lies of "alternative ways of banking" taking over. How about a discussion of an abandonment of thousands of customers in a college town where it is 80% Hispanic and 50% in poverty? I have it here...with a heavy heart and a loud mouth
Plus... Brian Moynihan on Fox! How does the most hated Bank CEO end up on the most polarizing network, and STILL manage to piss off right wing conservatives? You will find out when he is asked about his immigration stance. We break down audio from the interview. A fascinating interview that caught the timid Moynihan off guard. Maria Bartiromo takes on Mr. BofA
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I worked in two college towns in my tenure at Bank of America, and one of my greatest joys was meeting all the new international students each semester. Students from all over the world would attend school in my hometowns and new friends were made. Iranian students were always regulars in my banks. Helping them as a teller all the way up to manager, I noticed Bank of America started treating this great clients, who had excellent deposit histories, and accounts with very few issues really harshly.
Account openings became epic, lasting over two hours, while I had to call a secret dept. within Bank of America to get "Approval" to open accounts for people with valid IDs. Random freezings and closings of their accounts, leading to times where money was not available and bills had to be paid.
How can a bank treat a group of people so bad? I worked there 13 years, and I don't even know. This podcast is a really serious one, spurred by a recent Twitter post of a letter from the NIAC (National Iranian American Council)
https://www.niacouncil.org/niac-letter-ofac-iranian-american-bank-account-closures/#ofacletter
I discuss my history in helping Iranian Americans and Iranian Students both as a teller and seller, what I saw transpire with BofA, and how I felt as a banker who had no control over their treatment, and ultimately because of the documents I had to sign to get an account open, theoretically a person who can get fired for simply opening the account because all my fingerprints were one it.
Even someone who can't relate or who has a view about people emigrating from another country or coming to school from another country that I don't agree with should listen to this, because the question about citizenship and "DUAL" citizenship is being asked of every client, and if you are non-compliant in responding, you will be treated how these awesome Iranian Americans were treated. No matter your politics, you have to worry about this scary treatment from BofA.
Reach out to NIAC if you have any people who had similar treatment.
Plus, not to underscore, but we have a voicemail call about a Zelle horror story from Olivia.
It's a long pod, but one full of information and frustration. Please enjoy!
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Brian Moynihan, the CEO/Scarecrow of Bank of America showed up on CNBC's Mad Money with Jim Cramer to discuss BofA's record qtr. What I got was a 10 1/2 min interview that I was able to do an hour podcast on. This is part 1 of 2 media interview podcasts I will do on Moynihan.
Among Interview Topics:
- How Bank of America is a leading "Technology" company (What?!?) and how only 1/2 of their clients have adopted online banking. They are a regular Apple or Google.
- How he is proud that Bank of America's Technology is something to be proud of because they build building to keep the technology from... Being wet?
- How making money by "Retooling Branches" is code for "Getting rid of tellers and pushing people to mobile" and how he doesn't even know how many branches they've opened last year.
- How Brian Moynihan says that millennials are the bread and butter of the company, although he includes 41 year olds as millennials.
- How his spiel on millennials only would mean they are still the 5th or 6th biggest bank is foreshadowing what they think of older folks.
- How he mentions wages grew by 6% year over year for lower-end employees (Though I never made more than 3.8%)
- Average salary at BofA IS $150K?!?!?!
- How BofA's "Life Event Services" is a total joke. Where it literally almost got me killed in an ice storm, and also his companies supposed focus on mental health and stress is a very comical thing when they are the instigators of mental health issues and stress.
- How he mentioned that Domestic Violence is a focus at BofA, yet 1500 people who have been supposedly helped by BofA probably had their domestic situation worsened by Bank of America's striving for sales and pushing workers to the brink.
CRAZY FREAKING INTERVIEW. Catch the video at: https://www.cnbc.com/video/2019/07/18/bank-of-america-ceo-on-digital-banking-the-numbers-are-just-rolling.html
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America made $7.3 Billion, Wells Fargo made $6.2 Billion, and JP Morgan Chase made $9.7 Billion in the last three months. Cause to celebrate? Sure why not? It's America and they are doing the America thing: Making Money. On today's podcast, I decide not to talk the technical aspects of the earnings report, I just reminisce with a few stories about how goddamn cheap Bank of America was during my tenure over there, nearly putting 2 eyes out over a matter of $2.
I discuss office supply cheapskated-ness along with depriving children of the one thing that silences them when going to the bank, all in the name of penny pinching.
I try to make my horrible experiences there a little entertaining for you.
Plus, we have an email from a fan in Minnesota who is wondering why his cards never seem to work in another country, despite telling the bank where he's going. I have an interesting theory on why this happens. Guess why? Money Money Money. Bank wants to keep more money. My theory will surprise you, and I discuss international fees in general.
A podcast all about fake belt-tightening Bank of America who will in fact starve with its projected $30,000,000,000 in profit this year. (sigh)
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Growing up poor and in a single parent household, I saw the financial struggles of how it's hard to make it in this world. In this podcast, I share my experiences growing up, and how single parenthood and divorce really impacted my mom's finances. This includes a home loan that my mother got from.. Countrywide Home Loans, which became a subsidiary of Bank of America a dozen years ago. Learn how sub-prime loans took my mom's dream and foreclosed on it, all while I was working for Bank of America.
I also share what I applied to discussions with single parents and people divorcing/breaking up in my office as a banker for BofA. I discuss how I even took advantage of these "horrible life events" for the purposes of sales growth. I also share some interesting stories of what I saw personally between people that made me reevaluate how I banked as I got married.
Controversial but necessary topic to have.
P.S. Screw Countrywide for stealing my mom's home and wrecking her credit just to get an incentive.
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I have have debit cards since they have been called "Check Cards". They were my first conduit to banking, and now all these years later, the bane of my existence. Though I love my debit card, it has brought so much undue stress over the years.
I recently had to get my card replaced after 8 years of having the same number because of a BS charge (don't buy magazines), and it gave me flashbacks to 2011, when Bank of America decided it would be cool to charge $5/month for your debit card which already makes them money. It was a horrible to time to work at BofA, and even worse that I became a supervisor on that same day.
https://www.reuters.com/article/us-bankofamerica-debit/bank-of-america-to-charge-debit-card-use-fee-idUSTRE78S4GQ20110929 (Announcing the fee September 29, 2011)
https://www.nytimes.com/2011/11/02/business/bank-of-america-drops-plan-for-debit-card-fee.html (Wimping out and backing away weeks later)
Learn about the backlash, and how BofA finally backtracked a few weeks later, but the damage was done, and how bank branches going away just means even more fees can happen like this in the future without old James to complain to!
Plus, I walk you through my experience in getting a digital debit card from BofA while BofA is mailing me the permanent one. Weird and full of disclosures (11 pages worth) This is what will replace the temp card in most locations! It's garbage.
Read more about that here! (Corporate Propaganda)
https://newsroom.bankofamerica.com/press-releases/consumer-banking/bank-america-introduces-digital-debit-card
A story I have wanted to tell, now I can :) Relive my debit card hell with me.
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America ticked off so many people on the conservative side when they were the last major bank to take a stand against Private Prisons that have been in the news lately with the immigration debate (No politics on this podcast)
They promised not to loan any money.....one week after they loaned $90 million that will essentially make them $1.7 Million in interest a year.
James Baca will tell you how it's possible to piss off both sides of the debate with the same action. BofA did it!
Plus, I go over an epidemic with ATMs accepting cash deposits without crediting clients. What's worse? BofA is declining these claims in droves. My vigilante customer service is working hard to figure out why this is. Learn about my theory in this podcast.
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Donate to Why Your Bank Sucks on Cash App $TheBankerDude
Sponsors - James@WhyYourBankSucks.com - Advertise your business with a growing, cutting edge podcast.
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Today's Podcast discusses something I practiced against my wishes at Bank of America, and which is going on at branches across the land. The denial of a simple free service, notary public service, because it "diminishes sales opportunity". Learn how I, along with the bank as a whole found reasons to blow off those in need of a simple stamp, citing "things wrong with the document" and refusing to do it for anyone who didn't have an appointment. It's the most f-ed up thing for people who are agents for their state
Plus a couple of emails about Why the phone is never answered and what I think is the "Mount Rushmore" of crappy departments at BofA.
JAMES@WHYYOURBANKSUCKS.COM if you ever have a question or try our podcast voicemail line for questions and comments about big banks, 575-322-4127
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Our podcast today is brought to by our friends at KASASA!
Visit KASASA.com for information about a bank in your area that has Kasasa checking, which is free checking where you can earn rewards. Learn more about their awesome products on their website. You won't go wrong! :)
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Brian Moynihan was channeling his inner Dr. Cocteau last week when he announced at a conference that eventually he would like a "cashless society". What happened after those comments were made was simply astounding. Crypto advocates saw it as BofA coming to their side, and other news sources mentioned that cash is still king in a lot of places.
But did he really mean what he said? I think so, but not in the way you think. He wants us all to be Swedes... What?
People think he meant crypto, but he really meant... your kids piggy bank? Machines that shake pieces of paper to eliminate people shaking paper deposits? Surge pricing for illicit purchases or late night purchases? Declining what BofA THINKS you don't need?
He who has the controls of Cashless Society can make the decisions. Your money is at stake, you should listen to this somewhat humorous perspective from someone who used to get bonuses for making you cashless!
Be well and don't violate the verbal morality statute! (Demolition Man reference). Links below
Yahoo article about Moynihan Comments
https://finance.yahoo.com/news/bank-of-america-brian-moynihan-cashless-society-210717673.html
Bitcoinist Article about comments (horribly slanted to be pro crypto propaganda)
https://bitcoinist.com/ceo-of-bank-of-america-we-want-a-cashless-society/
Fortune article about comments with some interesting insight about where BofA is coming from
http://fortune.com/2019/06/19/bank-of-america-ceo-cashless/
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Our podcast today is brought to by our friends at KASASA!
Visit KASASA.com for information about a bank in your area that has Kasasa checking, which is free checking where you can earn rewards. Learn more about their awesome products on their website. You won't go wrong! :)
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Opening mentions the rescue of another $3000 with Vigilante Customer Service!!!
We take on Evil Zelle and Bank of America and win for Jessica and Aaron!!
Facebook gets into crypto!
The app known for sharing memes is about to embark on a journey to take on Big Banks. With Partners like Visa, MC, Uber, and Paypal, Facebook looks to be more than a time suck. They want to be your financial institution. Learn why I think toothpaste when I think Libra, and also learn why I think since BofA and Wells aren't partners, they will target those who use their banks for Libra just like they do for Crypto.
Also learn about Saturday's Target CC Outage, and how it gave me PTSD Flashbacks of the 2013 breach!
Learn how closures of banks will lead to clients without debit cards for weeks when it's found out that this was more than a maintenance error! Learn why press releases mean nothing here.
Facebook Libra Story
https://www.cnn.com/2019/06/18/tech/facebook-libra-cryptocurrency/index.html
Target Outage
https://www.usatoday.com/story/money/2019/06/16/target-outage-caused-error-made-during-regular-maintenance/1471049001/
2013 Target Breach
http://techland.time.com/2013/12/19/the-target-credit-card-breach-what-you-should-know/
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Our podcast today is brought to by our friends at KASASA!
Visit KASASA.com for information about a bank in your area that has Kasasa checking, which is free checking where you can earn rewards. Learn more about their awesome products on their website. You won't go wrong! :)
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Today's Topic:
"Meet the new boss, same as the old boss"
ZELLE! We talk about an NBC Nightly News Segment outlining fraud and Zelle... Things I have told you about for weeks and months!
I play clips of the report, and give my honest feedback of it. Note: They missed one GLARING thing about Zelle's sucky-ness! You will hear me yell(e)!!!
Before that, in honor of Flag Day this week, I discuss how a Twitter Follower reminded me of an incident at my branch with our American Flag and Flagpole that will upset a lot of people. (Blame Management)
Plus, I respond to an email who claimed that I must've sucked at my job to be complaining about banks all the time now. I respond (Spoiler Alert: He's not totally wrong.)
Tons of bank smack talking fun in this episode. Our mission: To destroy Zelle and get it out of our lives!!!!!
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Our podcast today is brought to by our friends at KASASA!
Visit KASASA.com for information about a bank in your area that has Kasasa checking, which is free checking where you can earn rewards. Learn more about their awesome products on their website. You won't go wrong! :)
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Less than a year ago, Chase decided to try to CON....(Cough)... convince millennials that they were cool by setting up a mobile app only bank account called Finn. Finn sounded like the kid with the drugs at a party. It was cool for a while. Access to a lot of ATM's. Emoji (WTF?!?) used to help manage your money. Sounds neat-o, cool kids....
Then they realized only 47,000 people signed up for it, a lot of them mainly for the $100 bonus they were offering. To put into perspective, BofA has about 65,000,000 clients. Wow. What a bomb.
Today's podcast is about the failure of Finn, but more about why you shouldn't BS young kids who are fierce on social media about products and services and lose trust very easily. Learn how banks ignore the fact that young people CAN have a lot of money and a lot of reasons you should want them, even if they don't go to college.
Learn how Chase probably did themselves a favor by giving these young cats a free account (for now) and invite them into the branch to learn more about the Finn expats.
OMG, this pod is all about DTF.... Umm.. Death to Finn. Pervs.
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks.
http://www.patreon.com/whyyourbanksucks
Our podcast today is brought to by our friends at KASASA!
Visit KASASA.com for information about a bank in your area that has Kasasa checking, which is free checking where you can earn rewards. Learn more about their awesome products on their website. You won't go wrong! :)
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Part of my Podcast and Twitter Project has a goal: To get Zelle eliminated as a service option at all banks. It's a scary, scammy way that banks concocted to have people transfer money person to person.
Today's podcast will mainly discuss the lack of support that Banks have for fraudulent activity that happens to their clients using Zelle, citing their non-association (omg) to the third party application THATS EMBEDDED AND PROMINENTLY Advertised in their app and all their banks!!!!
Our voicemail caller Anthony, shares his ordeal, and how Host James Baca found a way to rescue his money from Zelle Hell(e). Also, how do I equate Zelle to the rise of the adult movie industry? What? James you are crazy.
It's a good listen about a bad product.
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks. For a little more money, you will get a lot of free swag from me :)
http://www.patreon.com/whyyourbanksucks
Our podcast today is brought to by our friends at KASASA!
Visit KASASA.com for information about a bank in your area that has Kasasa checking, which is free checking where you can earn rewards. Learn more about their awesome products on their website. You won't go wrong! :)
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I discuss National "I hate my gym" day, which was this past June 1st as people from all over the country paid an annual fee that they were never told about for a gym membership at Planet Fitness. Learn how banks treat these "Recurring Payments" and how, as an avid gym-goer myself, always saw the negative experience that both gyms and banks provided when an issue occured.
Plus we have two voicemails. One from old Friend Sean White and one from Porscha, who allowed us to help her with our vigilante customer service which allowed us to RESCUE $645 from Bank of America for her.. Learn how on today's show.
Thanks so much for all the love and support!!!
MY PATREON Page!
For as little as $1, you can help James Baca in his fight against big banks. For a little more money, you will get a lot of free swag from me :)
http://www.patreon.com/whyyourbanksucks
Our podcast today is brought to by our friends at KASASA!
Visit KASASA.com for information about a bank in your area that has Kasasa checking, which is free checking where you can earn rewards. Learn more about their awesome products on their website. You won't go wrong! :)
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Today's podcast is simple. 3 listeners emailed me with some questions, and I answer them about my project, Why Your Bank Sucks!
Emails include a question about what I have dubbed "Vigilante Bank Customer Service". I detail how I am rescuing money from big banks for my listeners.
I also announce the launch of my PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. For a little more money, you will get a lot of free swag from me :)
http://www.patreon.com/whyyourbanksucks
Plus, a listener asked me for a brief bio, which I give :)
I care a lot about my followers...my clients. I thank you and thank them for listening and contacting me!
Our podcast today is brought to by our friends at KASASA!
Visit KASASA.com for information about a bank in your area that has Kasasa checking, which is free checking where you can earn rewards. Learn more about their awesome products on their website. You won't go wrong! :)
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America celebrates it's virtual assistant, "Erica's" one year anniversary by giving a bunch of stats to the general public. Although the stats show that it isn't a success at all
Learn in this podcast that only 10% of the customers at BofA use the tool that will eventually replace customer service. You will also learn that a lot of people over 40 are not adopting it, which causes the long lines and poor service at understaffed branches. You will also hear how "insightful" Erica is about your money, and learn how 37 million people have mobile banking, yet 27 million use it. Those 10 million people... Hmm..Something unethical happened!
Also learn that Erica has jokes but barely tells them, and that Erica doesn't give a damn, or at least shouldn't give a damn about your birthday.
I waste a lot of breath talking about something that is a waste of phone space :)
Links included are BofA's press release and PDF about how "awesome" Erica is...
https://newsroom.bankofamerica.com/system/files/Erica_by_the_Numbers_Infographic_%28May_2019%29.pdf
https://newsroom.bankofamerica.com/press-releases/consumer-banking/bank-americas-ericar-completes-more-50-million-client-requests
Our podcast today is brought to by our friends at KASASA!
Visit KASASA.com for information about a bank in your area that has Kasasa checking, which is free checking where you can earn rewards. Learn more about their awesome products on their website. You won't go wrong! :)
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Warning: This podcast has a lot to do with death and planning for death as it pertains to finances. Very sensitive subject.
Today's podcast was brought on by some personal loss. I lost my Grandmother 3 days ago, and a Great Uncle a couple weeks ago. I discuss how an observation in my grandmother's house the final time I saw her brought on memories of how my former company, Bank of America handled deceased customers account.
Learn how the phrase "Eew" is apropos for their Enterprise Estate Unit (EEU) which handles their deceased clients accounts.
I share stories of customers I lost, and using those stories as examples for what you should do if you are preparing for end of life, or having a family member prepare for it.
THERE ARE 2 VERY IMPORTANT SUGGESTIONS TO HEAR IN THIS PODCAST!!!!
Learn how Bank of America held $29 for several months because my client chose to accidentally die in another state, and learn how Bank of America asked for a 40 year old death certificate from a person that was never technically their client.
This was a tough podcast, but I think you should learn something.
Our podcast today is brought to by our friends at KASASA!
Visit KASASA.com for information about a bank in your area that has Kasasa checking, which is free checking where you can earn rewards. Learn more about their awesome products on their website. You won't go wrong! :)
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Today we touch upon the interesting subject of being introduced to credit cards.
I discuss how my grandma overspending in the last 1980s was my first introduction to credit cards, and how her use shaped my life going forward.
Then, I discuss the most interesting Bank of America story I read in a long time. Did you know that Bank of America invented the credit card? Did you know that Bank of America sent 60,000 credit cards with today's equivalent of $4,000 on them to people who didn't want them, ask for them, or even knew they existed? Did you know they sent them to one small town in 1958 where people weren't as financially savvy as a big city would be? Did you know that although the initial project failed, it led to a world where we OWE BANKS NEARLY 1 TRILLION DOLLARS?
Poor Fresno, CA. They didn't know what hit them. I discuss how the hell something so bizarre in forcing credit onto people led to the way you now bank! It's an interesting listen to say the least.
Works Cited:
https://www.washingtonpost.com/archive/lifestyle/magazine/1994/11/04/the-day-the-credit-card-was-born/d42da27b-0437-4a67-b753-bf9b440ad6dc/?noredirect=on&utm_term=.8e14aad763cf
http://mentalfloss.com/article/63342/disastrous-story-first-credit-cards
https://www.mercurynews.com/2008/09/12/50-years-later-how-the-credit-card-has-changed-america/
https://99percentinvisible.org/episode/the-fresno-drop/
Our podcast today is brought to by our friends at KASASA!
Visit KASASA.com for information about a bank in your area that has Kasasa checking, which is free checking where you can earn rewards. Learn more about their awesome products on their website. You won't go wrong! :)
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Before we discuss Mental Health & Banks for a second time this Mental Health Awareness Month, Host James Baca talks about how he decided to start this podcast after his firing from BofA. James also is proud to announce the partnership with our friends @kasasa!
Today's podcast hits deep, where we discuss moments of pure despair while working at Bank of America and how that severely impacted my view of working there, showed me the apathy of unscrupulous sales managers, and showed me that even when things are great, they will tell you that you don't pass the smell test (sigh). A very hard but necessary part 2 to this podcast I started a couple weeks ago.
National Suicide Prevention Lifeline
Call 1-800-273-8255
Our podcast today is brought to by our friends at KASASA!
Visit KASASA.com for information about a bank in your area that has Kasasa checking, which is free checking where you can earn rewards. Learn more about their awesome products on their website. You won't go wrong! :)
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients and VIGILANTE CUSTOMER SERVICE
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Paul leads off our Bank Screwed US VM line with an interesting story of how he has one credit card, 2 different numbers and 2 different balances, and also how a BofA associate pleaded for a good review. Host James Baca will explain the credit card scenario that stumped him the most, and also explain why that associate was pleading, and shares a story where a bad survey that wasn't about him cost him several hundred dollars.
Mason and Roland, two younger guys tell their tales of bank holds placed after the fact causing chaos, and overdrafting while at work with no help from BofA in sight.
I also discuss how to win a Google Home Mini as well.
Hear the horrors of BofA from 3 customers from different walks of life!!
575-322-4127 is our voicemail line to share your bad banking experience. 3 min limit.
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients
@banksuckspod - our podcast twitter account,
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Wells Fargo as of next month will officially become META.
They will rename your basic savings account the "Goal Savings" as in.. "We make our quarterly sales GOAL offering you a GOAL Savings Account."
Although it's not the most obvious changes, a little rule called Reg D created so many years ago will actually be enforced more due to the newer "lenient" rules that Wells Fargo put on this account. A scheme Madoff would be proud of!
https://imgur.com/X60cjMN
(Thanks @acerunner_kj)
https://imgur.com/bLYafvs
(Thanks @Internettab)
Then, per a tweet by @erdiemert, we come to find out people in their 20s have been getting their fees waived by having a Wells Fargo "Teen Checking Account" opened earlier in the decade. Well, the bean counters of Wells caught on to the dirty little secret (It's really not that bad) of getting a free account and will now charge them $10 if they don't meet requirements.
Listen to why this isn't about the 10 dollars or the Teen Checking Account, it's about something much more seedy.
Plus, I am giving away a Google Home Mini!!!
Listen to the secret word at the end of this podcast, and next week's podcast. Send me both secret words by dm @BankScrewedUs on Twitter or on my Facebook Group Page by Next Wednesday for a chance to win a Google Home Mini.
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients
@banksuckspod - our podcast twitter account,
& Host James B on Twitter @jamesbisright.
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com/charity for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
May 3rd was the 1 year anniversary of me meeting the client that ultimately got me fired last August. Bank of America makes $28.1 Billion Last Year in PURE PROFIT, and I get fired for $4.95. How? Why? Where? Huh?
Today I discuss how being short-staffed and empowered to make decisions on the fly got me a conversation with a scary looking lady from BofA Investigations for the doing the most egregious thing, which was help a twenty-something waitress get an account that she asked for and wanted.
I will discuss the details of the day, the subsequent stress of knowing that I was being targeted for termination, and my theory of how BofA overempowers certain employees with supervisory tools that they can retroactively go back and nail you on.
Tried not to make it personal.. But you know... I got fired for a silly reason.
Plus, Caller Sean makes it personal as he explains the $30 stop payment scam that BofA did to him, which I elaborate on, and how his divorce was prolonged by a decision made by a back office hold on a deposit. This is WHY YOUR BANK SUCKS, FOLKS!
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients
@banksuckspod - our podcast twitter account,
& Host James B on Twitter @jamesbisright.
View my other projects: The Bank Screwed US www.TheBankScrewed.us
The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Serious Topic:
May is National Mental Health Awareness month, and I have been excited to talk about the topic of mental health on this podcast. I will discuss my own battles with depression, stress, binge drinking, and other issues that stemmed from my time at Bank of America (More of the serious stories will appear in my book)
I will tell you how banks make employees feel like you are obliged to accept their abuse of power and incessant nitpicking.
Plus I will also discuss the impact on customers, where working in the branch became a petri dish of crazy human emotion that was spurred by the policies and decisions that banks made to their clients. You will also hear me discuss how I witnessed threats of domestic violence while sitting in my office helping that was brought on by the unhelpful attitudes of Bank of America, and most certainly copied every other bank. (Some Adult Language in that discussion)
Really Hard Podcast to do, but it needs to be done.
Plus I announce how I am going to give back to charity for every part of my project.
Plus one fun, if not sad, topic. Bank of America used to have a bunch of locations on the way to Vegas in Arizona. Learn about two more closures happening soon that impact how people just outside of Phoenix and Vegas will bank. It's snake eyes for BofA in Bullhead City, AZ.
Click Here for Article
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients
@banksuckspod - our podcast twitter account,
& Host James B on Twitter @jamesbisright.
View my other projects: The Bank Screwed US www.TheBankScrewed.us
The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Complaints book, "The Bank Screwed US"
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
OMG, I am doing a main topic not on Bank of America?!?!?! Hell has frozen over.
This podcast will delve into one of the more popular credit cards, The Citi Double Cash Card. I will explain to you how it's best feature will actually earn you no cash, and that unless you pay in full, you are losing all that you gain. Ugh, what a mess.
Then, Phoenix Business Owner @Ross_Simon let us know about Bank of America closing it's branch in the heart of Downtown Phoenix. Why??? 12th Largest Metro Area in the country and they are leaving. I'll explain exactly what they are doing, why they are doing it, and how the hell does the movie "Independence Day" give me an analogy as to why. (Trust me it's good)
CHECK OUT HIS ESTABLISHMENTS IN PHOENIX, AZ!!!!
Bitter & Twisted @BandT_AZ
http://bitterandtwistedaz.com
Little Rituals @LRituals
http://littleritualsbar.com
LOOK AT THE PICTURES OF THE FOOD AND DRINKS!!! I am so so there next time i'm in town!
Then we hear a call from Quenton on how his name was used to open an account without his permission, and how Bank of America is just making life hard for him and not helping him get it fixed, leading to a delay in his business plans!!!
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients
@banksuckspod - our podcast twitter account,
& Host James B on Twitter @jamesbisright.
View my other projects: The Bank Screwed US www.TheBankScrewed.us
The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book..
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
We hear from my friend Luis on the VM line talking about his 2x bad experience at Bank of America
Plus you get my commentary on BofA's record 1q earnings, and also I briefly touch base on the congresssional hearing that CEO Brian Moynihan attended, and you will hear my opinion on a great moment where they discussed modifications of home loans
BANK SCREWED US COMPLAINT LINE 575-322-4127
On Vacation, see you in a few days!!!!
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients
@banksuckspod - our podcast twitter account,
& Host James B on Twitter @jamesbisright.
View my other projects: The Bank Screwed US www.TheBankScrewed.us
The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book..
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
THE DEBUT OF OUR Bank Screwed US Voicemail Line where we have 3 callers share their experiences with Bank of America, and I provide insight into what's happening, and how I fixed it or at least helped out.
LEAVE A VOICEMAIL WITH YOUR BANK OF AMERICA ISSUE AT 575-322-4127
Instructions on the line. Please call!!!
(Note, some of my audio quality was not the best. Working on how I push out these voicemails in crystal clear quality)
Plus, @jenkonocase, my first caller is an aspiring musician. Follow him on Twitter at that handle, and Listen to his music on Souncloud. Link Below.
https://soundcloud.com/jenkonoscale/feeling-the-buzz-prod-by-dvtchie-x-nonbruh
Plus, I talk about another Bank Fail Product: eBanking.
Bank of America introduced this product as a free account as long as you didn't bug them inside the branch. You can go to the ATM and do your business and get electronic statements. If you bothered them, they would charge you $8.95 to do your banking inside.
Learn why I believe this planted the seed for future non-teller banking, and helped eliminate a lot of "problem" customers in the eyes of the bank. Those who stuck around years later then found out, that not bugging the bank actually was charging them, and even more than the original eBanking account itself
Link to old article about eBanking:
https://www.businesswire.com/news/home/20100809006034/en/Bank-America-Introduces-New-eBanking-Checking-Account
eBanking ending:
https://www.charlotteobserver.com/news/business/banking/article195981344.html
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients
@banksuckspod - our podcast twitter account,
& Host James B on Twitter @jamesbisright.
View my other projects: The Bank Screwed US www.TheBankScrewed.us
The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book..
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America announces that it will pay a $20 minimum wage. Sounds good right? Even I can't think that's bad...Right?
Haha Yes, I can. Not for reasons why you think.
PRESS RELEASE
https://newsroom.bankofamerica.com/press-releases/corporate-and-financial-news/bank-america-raise-minimum-wage-20-hour
In this podcast, I will explain why the entry level positions deserve so much more. How I went from a bank with 12 employees to 4 while my pay doubled, and how it'll likely be 2-3 when the raise takes effect.
I also mention about a previous program BofA had a decade ago to share profits with employees that went away when they started making serious dough. I also mention, be ready for a $50 overdraft fee, no sales bonus for bankers, and higher goals for bankers.
Towards the end of the podcast, I will explain where I was when I heard the news, and why I couldn't just run out and do this pod.
Hint, it involves blood.
Link below (Viewer Discretion Advised)
https://imgur.com/w2mH0dc
https://imgur.com/X71DHpB
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients
@banksuckspod - our podcast twitter account,
& Host James B on Twitter @jamesbisright.
View my other projects: The Bank Screwed US www.TheBankScrewed.us
The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book..
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
So the solution to making the bank modern is to not have your butt hurt on a lumpy couch or chair apparently.
Bank of America's Press Release on April 5th about the drive to modernize 2500 branches made me laugh and cringe, as you should as well.
In today's podcast we talk about how they twist words in the press release, essentially telling you that wi-fi and comfy couches will silence your complaining while waiting for limited staff in the "new bank model"
Learn how, despite surveys saying demand for in-person banking fell in the last two years, Bank of America is "growing" by 500 branches, despite the fact they have closed as many, if not more, in the last few years. Learn how when they max out a market and/or train clients to not go in, they move on.
Also, discover how the new banks are a godsend to BofA as they get a clean slate to train their clients not to be reliant on teller transactions. I analogize it to potty training.. SEE HOW!
Finally, a second insane statement about helping Low to Middle Income folks. Learn how it almost reads like a free health clinic in it's description, cites accessibility to bankers as "moving forward with technology" and how tailored "financial solutions" is basically you and a kiosk, with the promise of "seminars" that just sound like timeshare pitches to poor people. YIKES!
Press Release
https://newsroom.bankofamerica.com/press-releases/consumer-banking/bank-america-accelerates-financial-center-expansion-and
Reuters Article
https://www.reuters.com/article/us-bofaml-branches/bank-of-america-ramps-up-branch-modernization-idUSKCN1RH1H9
Video of Bank of America's new "Living Room" Branches
http://www.reuters.tv/v/PFO5/2019/04/05/bank-of-america-s-living-room-branches
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients
@banksuckspod - our podcast twitter account,
& Host James B on Twitter @jamesbisright.
View my other projects: The Bank Screwed US www.TheBankScrewed.us
The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book..
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
So... Bank of America decided to give away $5 Billion of its own money today to the same people it doesn't want in its bank anymore so they can buy a house? Sounds legit.
Bank of America, the same company who bought you Countrywide, which was the worst thing to ever happen to home loans is back for a sequel...AND THIS TIME IT'S PERSONAL!
Learn how D. Steve Boland, Chief Lending Officer talks in commercial catchphrases about the project. DILLY DILLY, THEYRE GRRRRREAT!
https://www.cnbc.com/2019/04/02/bofa-says-it-will-make-5-billion-in-mortgages-to-under-served-people.html
https://newsroom.bankofamerica.com/press-releases/consumer-banking/bank-america-launches-5-billion-affordable-homeownership-initiative
Learn how a $10,000 grant is only made possible by an insane interest rate that will give them multiples of that initial investment
Learn how the phrase "UP TO" is important, as the number advertised is not accurate.
Learn how they will encourage minimal down payment to make the properties more valuable in the event the sell mortgages to other companies.
Also, why are they reinvesting into communities and people that they have been abandoning????
How do I compare this to Kohl's Buy one Get one Free sales? Find out in the podcast!
AFFORDABLE MORTGAGE SOLUTION THAT'S NOT NEITHER AFFORDABLE NOR A SOLUTION?
Learn why that interest rate they will give you is hidden, like the price of the lobster you eat! (It will make sense)
Finally... listen to how they most certainly WILL FIND A WAY to decline you, with examples of what the mortgage officers will say to not give you the home of your dreams and how they won't help you get there in the future. I provide imitations of home loan officers ripping the guts out of low and middle income people. Ugh.
Also learn how the $5 Billion Commitment is really $350 Million..if even that. Oohit hit close to home
ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CLICK AWAY!!!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients
@banksuckspod - our podcast twitter account,
& Host James B on Twitter @jamesbisright.
View my other projects: The Bank Screwed US www.TheBankScrewed.us
The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book..
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Don't you immediately think of older folks when you walk into a bank?I do. As a former banker, older clients were about half the people I saw in a given day. I loved talking to them and dealing with them. I wish the same could be said about Bank of America
In this podcast, I will discuss Bank of America's treatment of older clients. There are so many reasons, so this may be part 1.
Topics Include
- How Bank of America gouges older clients for the one thing they use: Checks and all the services that come with check writing
- How Bank of America's closure of a lot of Drive Up Windows, and lack of staff in the lobby is actually detrimental to the health of a lot of older clients.
- How Bank of America sees lending to older folks
- How Bank of America's updated ID Policy has ended a lot of relationships with older clients.
- I will also discuss why I believe the last bullet point was malicious by Bank of America to rid itself of high maintenance older clients that "provide no value" to Bank of America.
It is a topic that a grandma's boy like myself pulls no punches with, as you will hear my anger on this subject matter.
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients
@banksuckspod - our podcast twitter account,
& Host James B on Twitter @jamesbisright.
View my other projects: The Bank Screwed US www.TheBankScrewed.us
The Banker Dude Podcast coming soon! http://www.thebankerdude.com @BankerDudePod on Twitter Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)" Status plus my Unnamed "BofA Complaints" Book..
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Apple is now more than a technology company. They are now in the banking industry with the launch of the Apple Card today. It's the next generation of how people will use credit...unless bigger banks have their way
Host James Baca reviews the key points of the new card, how they match up with Big Banks' reward cards, and offers insight into the next step in technology and credit cards. I think we are in for something special here... by Apple!
Our website www.whyyourbanksucks.com for more info on our podcast, store, sponsorship info and much more!
Visit our Twitter Page @bankscrewedus - Running commentary with BofA clients
and
@banksuckspod - our podcast twitter account, and
Host James B on Twitter @jamesbisright.
***View my other projects:
The Bank Screwed US www.TheBankScrewed.us***
The Banker Dude Podcast coming soon! http://www.thebankerdude.com ***@BankerDudePod on Twitter
Real Financial Advice for Real People***
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
***"Bank of America Nearly Made Me Homeless (And I Worked There)"
Status***
plus my Unnamed "BofA Complaints" Book..
ALL PROJECTS WILL HAVE A PORTION OF PROCEEDS DONATED TO CHARITY. VISIT http://www.whyyourbanksucks.com for more.
Support this podcast: https://anchor.fm/thenotoriousbanker/support
So....
You have a savings account with about $2 in it?
It's because Bank of America probably sold you one you didn't need. Learn how that $2 account can cost you hundreds even though you are "saving with every swipe of your card"!
My second installment of my Bank Fail Podcasts on Why Your Bank Sucks looks at BofA's Keep The Change Program
Learn how I got introduced to it along with everyone 15 years ago, and how it was a pretty effective tool...that is until the advent of digital banking!
In this podcast you will hear how a now-retired savings account was always set up for someone with a checking account for KTC Purposes. You will hear how that account converted to a less-than-favorable type of account that charged client and changed again last year, costing a client nearly $100 for a "free" account they previously signed up for
Also, learn how digital banking has caused the savings account to be a big moneymaker for Bank of America by exploiting Reg D, which is an outdated Regulation that Banks exploit today.
Plus I will tell you how my bosses pushed me to offer a savings account as part of a "package" and I will explore my use of the program when I was dirt poor.
PLUS... YOU WILL HEAR HOW I EXPLOITED A PROMOTION FOR KEEP THE CHANGE TO SEND ME TO VEGAS FREE!
I use the word Exploited a lot, so this program must be bad!!!!!!
THANKS FOR LISTENING VIEW MY PROJECTS BELOW
Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright.
***View my other projects:
The Bank Screwed US www.TheBankScrewed.us
@bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity!***
The Banker Dude Podcast www.thebankerdude.com ***@BankerDudePod on Twitter
Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound!***
Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
***"Bank of America Nearly Made Me Homeless (And I Worked There)"
Status***
plus my Unnamed "BofA Complaints" Book...
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Wells Fargo's scandal in 2016 rocked the banking world.
Well..Everywhere except Bank of America where we would do that type of stuff all the time under the radar of Wells Fargo's issues
SALES PRESSURE, THE GOAL TO SELL EIGHT PRODUCTS TO EVERYONE, AND THE EXPLOITATION OF HOMELESS AND OLD PEOPLE made the whole situation disgusting as all hell.
James Baca, your host, will explain things that are similar at Bank of America, things that probably couldn't happen at BofA anymore, and how the internal pressure of working at a branch leads to a lot of unethical things being attempted by employees
There will likely be a second episode of this topic soon!
Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright.
View my other projects:
The Bank Screwed US www.TheBankScrewed.us
@bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity!
The Banker Dude Podcast www.thebankerdude.com
@BankerDudePod on Twitter
Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound!
Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)"
Status
plus my Unnamed "BofA Complaints" Book...
Support this podcast: https://anchor.fm/thenotoriousbanker/support
How can Bank of America possibly give $100 Million away, and yet I still find a crappy thing about that?
HAHA I DO.
This host is 100 percent applauding the gesture and the great amount of money given to awesome female entrepreneurs.
BUT....
Listen to a 13 year Banker explain why BofA gets out of doing ANY Small Business Loans, yet gives a ton of money away to a foundation so that foundation, with similar requirements will likely decline the loan as well
Hear how Entrepreneur somehow means being in business for two years with no other synonyms.
Listen as well to my experience trying to acquire loans for Bank of America to only get declined for 13 year straight,
What everyone sees as a great gesture, I see as BofA talking out both sides of their mouths.
Also.. Learn how Bank of America really only gave the equivalent of what the Average American pays for a steak dinner for a family of 4 to the org.
Sources:
https://www.washingtonpost.com/business/on-small-business/bofa-pledges-50-million-more-to-tory-burchs-program-for-women/2019/03/07/7f48a1dc-4124-11e9-85ad-779ef05fd9d8_story.html?noredirect=on&utm_term=.32638a515055
https://newsroom.bankofamerica.com/press-releases/community-development/bank-america-makes-100-million-capital-commitment-support
https://www.cnbc.com/2019/03/07/bank-of-america-tory-burch-to-offer-100-million-in-loans-to-women.html
Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright.
View my other projects:
The Bank Screwed US www.TheBankScrewed.us
@bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity!
The Banker Dude Podcast www.thebankerdude.com
@BankerDudePod on Twitter
Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound!
Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)"
Status
plus my Unnamed "BofA Complaints" Book...
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Ever want to see outright stereotyping of a race and culture?
Look at these pics of Bank of America Branded Maracas (Musical Instrument)
https://imgur.com/mQvdZXQ
https://imgur.com/DUDMYrn
Bank of America came out with a horribly offensive account for Hispanic Immigrants in 2004 called Nuevo Futuro Checking (New Future). Offensive in that in its promotional giveaways for the account, all of them were stereotypical. Even how you would target this account was stereotypical for a seller. Although Hispanics are a huge part of our American fabric, it seems that Bank of America was nearly trying everything just to get people in the door, and what they offered was a free way to send money to Mexico if you brought everything over to them.
Worked so well that I could only find 3 pages online that even referenced this account, One of them on BofA's Page...all others have been scrubbed clean.
http://investor.bankofamerica.com/phoenix.zhtml?c=71595&p=irol-newsArticle&ID=590750#fbid=qyZkf_aoi_J
https://adage.com/article/hispanic-marketing/u-s-banks-chase-mega-billion-hispanic-money-transfer-business/39818/
https://juantornoe.blogs.com/hispanictrending/2004/09/banks_courting_.html
Learn how I came across the magical maraca, and hear annoying rattles as I discuss a topic one part funny, and one part horribly offensive to some people. Crazy times we live in folks
This is the first of many "Bank Fails" podcasts that will talk about hilarious bank fails over the years across multiple banks. A little light heartedness to go with all the serious stuff.
Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright.
View my other projects:
The Bank Screwed US www.TheBankScrewed.us
@bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity!
The Banker Dude Podcast www.thebankerdude.com
@BankerDudePod on Twitter
Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound!
Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)"
Status
plus my Unnamed "BofA Complaints" Book...
Support this podcast: https://anchor.fm/thenotoriousbanker/support
I got my job at Bank of America solely because I walked in to cash a financial aid check one day. I was treated with a little respect then. Now.... Students are finding themselves in a love-hate relationship with a bank that really doesn't want them
On today's podcast, learn about the desire to be the "official bank" of a university and what it even means.
Learn how banks fight for accounts for college students to fluff up their numbers, and how that also leads to overselling of credit cards without proper conversation about the responsibility on how to use it.
Learn how financial aid checks are being held a ridiculous amount of time these days, and how that leads to irreperable damage between client and bank, and learn that this is why I truly miss working at a bank. I miss teaching people how to be responsible with their money.
If you are a college kid, listen to this. If you have kids that are going to college, listen to this.
GO GO GO FIGHT FIGHT FIGHT!
Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright.
**View my other projects:
The Bank Screwed US www.TheBankScrewed.us
@bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity!**
The Banker Dude Podcast www.thebankerdude.com **@BankerDudePod on Twitter
Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound!**
Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
**"Bank of America Nearly Made Me Homeless (And I Worked There)"
Status**
plus my Unnamed "BofA Complaints" Book....
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Ever call 1-800-432-1000 with BofA for service, and you literally could bake a wedding cake in that time you waited? You and me both.
With a conversation that started on Twitter with Twitter User aurora_nightly, I discuss the horrible wait times and service that is going on with BofA's customer service on the phone.
I explain how Preferred Customers get to "cut the line" when it comes to phone service. I explain how BofA is treating phone service the same way a high-end nightclub treats VIPs and Regular Folk.
I will tell you why Bank of America doesn't have branches in Alabama and Montana, but their service is coming from there in a call center that is not owned by Bank of America.
I will explain to you why only 20-30 people are handling the bulk of calls for the whole country, and how long wait times actually cause disciplinary action for its associates who have no help or support.
And finally, I will tell you that estimated hold times only work when associates are given tools to help clients, and how the bank's call back feature doesn't work if everyone says, "Screw That, I'm Not Waiting".
It's a podcast that will make you not want to use the phone again.
Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright.
View my other projects:
The Bank Screwed US www.TheBankScrewed.us
@bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity!
The Banker Dude Podcast www.thebankerdude.com
@BankerDudePod on Twitter
Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound!
Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)"
Status
plus my Unnamed "BofA Complaints" Book....
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Bank of America decided to take Merrill Lynch to the back of the barn and put it out of its misery... At least the name that is.
In my latest podcast, I touch on the news that Bank of America is rebranding Merrill Lynch and US Trust and what that means to the average client.
I will also explain that this is merely a better way for bankers to properly indentify wealthy people when they are in the wilds of branches. New names help sort out who is REEEEEALLLLY Important and who isn't worth your time.
Learn about what I would and wouldn't do for $20 (Sounds dirty) and also my feelings on the "multiyear advertising campaign" that this triggered that will kill many many trees.
I also compare Bank of America's product to Natural Light Beer and Whopper Jr's from Burger King. I have a way with words.
Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright.
View my other projects:
The Bank Screwed US www.TheBankScrewed.us
@bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity!
The Banker Dude Podcast www.thebankerdude.com
@BankerDudePod on Twitter
Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound!
Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)"
Status
plus my Unnamed "BofA Complaints" Book....
Support this podcast: https://anchor.fm/thenotoriousbanker/support
Want to buy a house, but hate that pesky talking to people thing?
Bank of America has a deal for you. It's digital mortgage experience will allow you to apply for your mortgage, lock in your rates, and do all the hard work yourself.
Buying a $300,000 house will be as convenient as going to a Walmart self-serve checkout kiosk...Only with higher stakes.
Oh, and there's the whole, de-incentivizing the people trained to walk you through the process, which will lead to a bad experience. Forgot about that.
Learn how the process will not only discriminate against the people who need the most help buying their first house, but essentially alienate them into not doing business with BofA again.
Learn how it's not about quantity, it's about only helping the most valuable home loans possible with this new tool, and learn how your host was both a facilitator to their unethical ways as an employee, and nearly made homeless by Employee Banking's Home Loan "Specialist" and learn about my one and only experience with a Top 5 Bank Executive.
Nearly an hour of craziness, but not nearly as crazy as BofA itself.
Visit our Twitter Page @bankscrewedus and @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright.
View my other projects:
The Bank Screwed US www.TheBankScrewed.us
@bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity!
The Banker Dude Podcast www.thebankerdude.com
@BankerDudePod on Twitter
Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound!
Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)"
Status
plus my Unnamed "BofA Complaints" Book....
Support this podcast: https://anchor.fm/thenotoriousbanker/support
This is a newer problem at bigger banks. Banks, including Wells Fargo, BofA, and Chase no longer accept cash deposits from people who aren't on those accounts. So if Dad wants to put cash into son's account, dad is screwed!
Find out why and learn that this new policy actually makes overdrafts more likely for some clients. Learn about how "for our customers protection" became a blanket reason for not letting cash go into those accounts.
Learn how the "risk" of handling cash is too much for bank managers to entrust with their tellers, the cash handlers.
Finally, learn how it's all a setup for a sales pitch for online banking and transfer services such as Zelle, which in reality is a third party company that a bank will use to absolve themselves of any responsibility should something go wrong.
Learn why people leave the bank pissed, and then send money thru non-traiditional methods like Cash App, Venmo and other non-bank things, further endangering banks stronghold on younger clients.
...Oh, and learn how supervisors will get into trouble if they have a heart and accept a cash deposit for someone not on an account. It happens.
WHY YOUR BANK SUCKS #3
Visit our Twitter Page @banksuckspod, Our website www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright.
View my other projects: The Bank Screwed US http://www.TheBankScrewed.US @bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity!
The Banker Dude Podcast www.thebankerdude.com @BankerDudePod on Twitter Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound!
Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)"
Support this podcast: https://anchor.fm/thenotoriousbanker/support
My very first episode of Why Your Bank Sucks is an interesting one. This past week, you may have seen a story on the news about a random Bank of America ATM in Houston mistakenly dispensing $100 bills, causing a commotion. A good laugh was had by all in the media and general public with the story.
But with my years of insight on how ATMs are managed, I will give you the real story of what is probably going on behind the scenes when it comes to those responsible for the error with their job security, the reason for the unorthdox statement of Bank of America to allow the customers to keep the extra money they recieved it, and just the overall stress that leads to a major screw up like that with a lot of money.
Visit our Twitter Page @banksuckspod, Our website http://www.whyyourbanksucks.com for more info on our podcast, and follow host James B on Twitter @jamesbisright.
View my other projects: The Bank Screwed US http://www.TheBankScrewed.US @bankscrewedus on Twitter to share your horrible bank experience for publication in our Bad Bank Service Anthology, with half the royalties going to charity!
The Banker Dude Podcast http://www.thebankerdude.com @BankerDudePod on Twitter Find our podcast on Apple Podcasts, Google Podcast, or wherever you listen to sound!
Real Financial Advice for Real People
Books Coming Soon: "The Banker Dude Presents: Beer Money: Banking and Financial Tips for Today's Modern Man"
"Bank of America Nearly Made Me Homeless (And I Worked There)"
Support this podcast: https://anchor.fm/thenotoriousbanker/support