Each week I take you inside the virtual offices of my amazing guests, where we talk about WordPress and entrepreneurship. This interview-style show is both entertaining and informative.
Tonya Mork is the Founder of , with an impressive engineering background of 22 years building and leading teams in automating equipment and processes. In today’s episode, we discuss balancing automation and people, and measuring the cost of automation.
Brian Casel is the Founder of , a content marketing service that powers blogs from creation to publication, and host of . In today’s episode, we dive deep into the nitty-gritty details surrounding task breakdown and the level of detail it takes to create a systemized process that saves you time.
Chris Lema is the Vice President of products and innovation at the hosting company . He spends his time building out and . In this episode, we discuss how to segment your audience by their behaviors and interests, and the importance of segmentation before automation.
Founder of Double Your Freelancing and co-founder of RightMessage, Brennan Dunn is a creator in the true sense of the word. From freelancing to running his own web development agency, to creating software, and consulting, he has a wealth of experience to share. In today’s highly requested episode, we discuss why small tasks deserve automation, how to truly personalize automation, and soft segmentation.
Bill Erickson has been a Developer for 12 years, helping individuals, small businesses, and large companies build their sites. In today’s episode, we discuss all things code, from templates and automation to Bill’s perspective on time management.
Chris Ford is the Project Manager for Reactiv Studios. She began her career as a classically trained graphic designer, but soon fell into web development and has been in the field for 20 years. In today’s episode, we discuss how automation saves time, the importance of customizing automation, and how it’s not unlike muscle memory.
Jason Resnick, also known as online, is a web developer who specializes in helping ecommerce and online businesses boost their conversion rates. He also assists other freelancers in building a sustainable businesses. In today’s episode, we discuss how automation relates to the customer experience and the importance of crafting your content with hard data.
In today’s episode, Jeff Large shares why finding your domino can make your process more effective, advice that has inspired him, and why podcasting is not only powerful, but might be a key puzzle piece missing from your marketing strategy.
Troy Dean of offers an interesting perspective on balancing automation with human creativity. In today’s episode, he shares what his years of experience of running a digital agency and online community have taught him about automation, business, relationships, and fatherhood.
Welcome to the kick-off of Season 5, focused on automation. Beka Rice is Head of Product at and has an obsession with all things automated. Today, we discuss why automation doesn’t have to be inhuman, how the order confirmation is actually the beginning of the customer relationship and what questions to ask in a discovery meeting. Produced by Come Alive Creative
On today’s episode, Carrie interviews Karim Marucchi and Rian Kinney about contracts and what to consider when you are preparing to work with a client.
On today's episode, Carrie is interviewing Troy Dean. This is Troy's second interview on . Troy and Carrie are discussing project scoping and putting your business in the best possible position with the client that will make you (and your client) more successful.
Join me as indepdent web contract Jordan Rupp and I discuss what goes into a formalized discovery process for a web project.
In this episode, Carrie talks with Erin Flynn about Client Onboarding and how this process can be simplified by using templates and communicating regularly with your client.
In this episode, Carrie and Heather talk about Contact Relationship Management (CRMs) and how that applies to a freelancer or small agency. The discussion covers when you get that customer in the door and launch the project all the way establishing a retainer agreement with them.
In this podcast, Carrie interviews Brett Cohen CEO & co-founder of emagine, a digital agency located south of Boston, MA. Brett shares his insights of sales and marketing the “hard way” where there is no substitute for calling and meeting people face to face.
What we talked about Managing expectations from the very first interaction with a client Taking ownership of every aspect of a project Addressing "issues" immediately (no festering) Adversarial relationship toward customers Handling hard conversations (and keeping the emotion out) The best (and worst) forms of communication
What we talked about Using a business plan to decide what services you'll offer and what you won't Before choosing your ideal customer, you need to have customers to choose from :) When it's time to grow a team (and how to find the right people) Managing cash flow Business, communication, and tech tools used at WPRiders.com The importance of a mentor
What we talked about The process of developing a customer niche Just because you gear marketing toward your niche doesn't mean you can't serve others The three-level marketing strategy How to get a client ASAP Building confidence in yourself The importance of content (and tips for getting into the swing of content creation) Vetting potential clients
What we talked about The origins of managed WordPress hosting Serving a niche in a crowded space Find your differentiators that set you apart from the competition Empowering others (teammates) to make decisions and take responsibility for the outcome Working through explosive topics (i.e. politics) with your team Expressing opinion as a company vs an individual Joshua shares what inspires him
What we talked about Going from solo owner/operator to a partnership Accountability in a partnership Inbound marketing Engaging with your site visitors Serving up content based on who's looking How to get someone into your marketing funnel
Marketing is simply building trust and empathy with a group of people by talking to them. - Paul Jarvis What we talked about Email marketing as two-way communication We hate marketing because we don't understand it Alienate most people in order to get the right people on your email list Unless there's engagement, having a huge list is meaningless Email automation doesn't have to be intimidating Getting started with email marketing Episode links (and newsletter signup) (course)
What We Talked About Freelancing "back in the day" Turning a passion into a revenue stream Opportunities to systematize repetitive tasks Opportunities to upsell clients (while offering great value) Quarterly "temperature" calls Defining your ideal client (and evolving that over time) Taking time away from work to work on your business Self/soul searching to figure out what it is we want to work on
What we talked about Setting financial stretch goals (and achieving them) The power of saying your goals "out loud" Investing in your business Serving a micro-niche vs a general client base (and how that can help with content strategy) The value and importance of live industry events
What we talked about Getting out from behind the computer and meeting folk Expressing yourself through content Having a professional online persona Getting into the habit of writing with directive journaling v Brainstorming content Promoting your content (and others)
What we talked about Being different in a crowded space Internalizing what others are doing and then innovating on it Copying someone's motivation vs copying someone's results Be the freelancer that answers the phone! If your offer isn't interesting and compelling, get a job and learn new things Risk dynamic as a freelancer vs an employee Go deep, not wide
What we talked about How to do your own content marketing by making a brand plan What to do if you started blogging before you had a brand plan The backstory behind Pamela's new book, Master Content Marketing Writing (confidently) even if you don't feel like a "writer" Content marketing as a creative act Education through content
What we talked about You will never get the complete story from an email or a Slack message. - Karim Marucchi Account management for small agencies and freelancers Using account management as business development Differences between an account manager and a project manager Coming across to your clients as the expert The importance of "face time" vs email Using email as a followup to a conversation, not the conversation itself Tips for composure and "positive control" in tough conversations How to make client delays work in your favor
What we talked about The isolation and anxiety many freelancers feel Online relationships vs real-world friends How to make connections online Being your true self online without oversharing Active listening Mental health maintenance How to find the right therapist Yoga!
What we talked about Benefits and challenges of serving a specific vertical niche Custom theme builds vs commercial Differentiating yourself in a crowded market Sustainable pricing Consolidation/tightening of the WordPress ecosystem Improving the "WordPress experience"
What we talked about Educating prospective clients The unique challenge of offering services in a small community Preparing for seasonality (the lows and highs) Working locally (vs digitally) Goal setting Building monthly recurring client revenue
What we talked about White-labeling plugins Terrible plugin ideas GPL & software licensing A Black Friday rant about Envato Sustainable product sales The WordPress community outside the US
What we talked about WordCamp US and the Patheon drama GoDaddy's year of acquisitions and partnerships LoopConf in 2017 WordPress 4.7 & REST API What's up with Calypso? Do we need to learn JavaScript deeply? Backend vs Front-end developers Tips from the panel
Here's some of what we talked about: Working in a partnership Serving a niche audience Vetting clients Maintenance plans Design inspiration
Season 3 of OfficeHours.FM is here! My panel of guests includes Rebecca Gill, Diane Kinney, and Matt Medeiros. Sometimes irreverent, sometimes serious, we cover the WIX GPL debate, subscription-based business models, and the impact of the REST API on businesses.
This week I’ve got Beka Rice, Operations Manager for SkyVerge, Leading Contributor at Sell with WP, and Content Manager for Shop Storm. Somehow she manages to have free time and in that free time she’s traveling the world with her husband, eating at Chipotles along the way. On this final episode of Season 2, join us for a lively discussion on e-commerce in WordPress, what the product development process looks like for WooCommerce, and the unique challenges of working while traveling.
Join me with podcast host Jon Nastor for a great discussion on podcast, sponsorships, and building business through relationships.
In this episode the interviewer becomes the interviewee! Join as special guest host Tom McFarlin interviews Carrie Dils.
Guest Neill Feather, president of SiteLock, discusses WordPress site security. zbq8ucbj
After several years of running a general WordPress design and development agency, Michael Steele and his co-founder Travis Northcutt saw the writing on the wall: specialize or die. In 2014, they shifted their positioning and the focus of their services entirely toward helping entrepreneurs create membership products and build subscription-based platforms. I’m thrilled to have Michael on the show to talk about his experience shifting focus from one-time project fees to a recurring revenue model.
One of the biggest hurdles I’ve discovered for freelancers and new business owners is how to handle finances. After all, we’re experts in our craft – not accountants. The nuances of tax law or even basic money management are overwhelming. This week we’re going to chat with Amy Northard, a certified public accountant who’s target market is freelance creatives.
Chris Ford: teacher, designer, manager, entrepreneur and oh so much more! I’ve known Chris for years through the WordPress community and got to meet her for the first time at WordCamp Orange County 2014. More recently I’ve had the privilege of working with her at Crowd Favorite, where she was a project manager. Although we’ve both returned to self-employment, I enjoyed learning from her. I thought I knew the basics of project management, but Chris demonstrated how to do it at scale. Join us this week to learn practical project management skills you can take into your business as well as where Chris’ creative journey will take her next.
I heart Kim Doyal (a.k.a. The WordPress Chick). I’m thrilled to have her back on the show (she joined me previously on Episode 50). I met Kim in my early days of working with WordPress and the Genesis Framework and it’s been fun to see how her business has evolved over the last few years. Engaging and down-to-earth, Kim hosts the WP Chick podcast and offers coaching services to her clients. Join us to hear what resources Kim’s using in her business and take a few pointers away for the way you approach to marketing and content creation in your business.
Meet Peter Suhm, a man with great entrepreneurial spirit. Traditional employment doesn’t quite suit him (I can relate!) and he’s tried his hand at various startup projects. One of these is the WP Pusher plugin, a WordPress plugin designed to ease a specific pain in a developer workflow (Git deployment). WP Pusher is not allowed in the WordPress plugin directory (tune in to hear why), which is a distinct disadvantage when it comes to visibility and promotion. I’ll discuss with Peter his alternative marketing efforts to get WP Pusher in front of people and how (or if) that’s worked. Peter’s been around the WordPress community since 2007 and is also an active contributor in the Laravel community.
If anyone knows the heart of an entrepreneur, it’s Bob Dunn. He transitioned his business to WordPress in 2008 and has never looked back. He’s also got a heart for those beginning with WordPress. His service offerings have varied of the years, but he’s really landed in his sweet spot with training. Join us for a discussion of Bob’s journey, how he’s decided what to try next each time he’s grown his business, what’s worked, and what’s hasn’t. Let’s learn with Bob!
Join Brian Casel and I to learn what exactly a productized service is and if it’s something you can apply in your business.
Join me with WP101 creator Shawn Hesketh. We talked about how WP101 has grown to where it is today, challenges of scaling an online training product, and cigars!
We're celebrating the 100th episode of the show! Also, guest Matt Medeiros gets real about his process for launching new ideas - when to launch and when to know to pull the plug.
Storytelling and Selling, Episode 98 Aired on April 14th, 2016 with Chris Lema Leave a comment FacebookTweetLinkedInGoogle+ What the heck does storytelling have to do with selling yourself, your products or your services? If you ask this week’s guest, Chris Lema, he’ll tell that it has everything to do with selling. We all tell stories. Don’t believe me? Ask your mom if you ever lied as a kid. But there are other kinds of storytelling that can have power in business – ways to engage an audience that is helpful. Let’s talk about that… – Chris Lema Too often you see folks selling by telling would-be customers about features and benefits (I’m guilty). In a landscape that’s full of similar-looking people selling similar-looking services, what helps you stand apart? Your story. No one else has it. It’s yours to share as part of your marketing efforts. Join me with Chris Lema as we discuss the art of storytelling and how you can use stories to strengthen your brand.
I believe a big part of success in my business comes from the fact that I hang around people who are smarter than I am. Does that mean I’m dumb? Of course not, but I know there are plenty of areas where I either don’t have experience or have a hard time seeing clearly because of my proximity to a situation. It’s why I preach relationships and community. I was thrilled to meet Brandy Lawson (a.k.a. TekGrl) at Pressnomics 2016. Brandy understands the importance of relationships in business (especially for the lone entrepreneur), so much so that she’s launched a business around developing and nurturing entrepreneurial communities. Tune in this week as we discuss how to find the right people to connect with, the various structures a mastermind can take, and even how to know when it’s time to move on.
Ever feel like you’re competing against every other WordPress developer, designer, or consultant out there? The reality is you’re not competing – you have a unique value proposition you bring to the table. There’re so many folks that don’t realize that. They keep lowering their prices, offering a wider variety of services, and doing their best to appeal to the masses. The sad result is that a lot of what you and I do for a living is viewed as a commodity. How can you charge what you’re actually worth when someone is offering (what looks to be) the same service on Fiverr. Meet Philip Morgan, a consultant to consultant. He literally wrote the book on how technical firms should position themselves. If you’re feeling like a little fish in a big sea and want to know how to stand out (swim out?), this is an episode you don’t want to miss.
Continuing on this season’s theme of growing your business skills, we’re spending this episode talking the importance of taking care of yourself. Maybe that sounds touchy-feely, or like it doesn’t have any place in a business discussion, but I can personally attest that taking care of yourself is one of the best investments you can ever make in your business. In this episode I’m chatting with Cory Miller and Pippin Williamson, creators of iThemes and Easy Digital Downloads, respectively. Both Cory and Pippin have publicly written and spoken about the important role mental health has played in their businesses. I consider these guys pillars of success in the WordPress community and it’s absolutely refreshing to hear them acknowledge how critical personal wellness is to running your business. Join us for a fun and frank conversation on what it means to take care of yourself so that you’re able to take care of your business.
Relationships and the Role they play in Business Growth, Episode 94 Aired on March 10th, 2016 with Tom McFarlin View Transcript Join the Discussion Video Player 00:0000:00 We started of this season of the podcast talking about the importance of communication in business. In this episode, we continue in that vein to discuss the role relationships play in growing your business (and how poor relationships can cripple your success). Join me with WordPress guru and small business owner Tom McFarlin as we chat about the root of true success: great relationships.
It’s hard to get started when you have no momentum – that’s true whether we’re talking about going to the gym after a long break or starting up a new project. When it comes to your business and making the leap to “what’s next,” maybe you don’t feel like you know enough to take the right steps, that you have no momentum to leverage. But what if you have momentum that you didn’t even realize? In this episode, Mendel Kurland joins me to talk about using previous successes (no matter how little) to build your business. Be encouraged, be inspired, and, by all means, be ready to get started on your “what’s next.”
Most freelancers begin as sole proprietors. It’s an inexpensive way to start, especially when you’re trying to land your first few clients or when freelancing is really just a side-gig. But as you start to grow, how do you know what type of legal business entity is right for you?
When your business is young and cash isn’t exactly pouring in, it’s tough to know when to take financial risks. Sometimes it’s a $40 risk on a plugin, sometimes it’s a $4,000 risk on hiring some help. But how do you make sure you’re taking the right risks? Being the owner/operator of your business means you will need take financial risks to grow, so the question is not “will I take risks”, but rather “how do I be smart about risks?” Join me on this episode with Brad Touesnard of Delicious Brains (if you don’t recognize his company, you’ll like recognize his flagship product: WP Migrate DB Pro). Brad started as an independent web developer and has grown into a full-on business-owner, supporting his career and the folks that work with him. We’ll talk about the evolution of freelancer to employer and hear Brad’s experience on taking risks to grow a busines
In this episode I’ve got Curtis McHale on to share what he’s learned over the years about writing killer project proposals. The perfect proposal convinces a prospect you’re the perfect person to do their job. – Curtis McHale Curtis has grown his consultancy to 6 figures and understands well the role proposals play in growing a sustainable business. Could you stand to write better proposals? This episode is perfect for you if you’ve ever: Had a potential client reject your proposal, or Underbid a project, or Had something in the proposal (or left out) that came back to bite you in the butt Join us in this episode for an in-depth chat to learn how you can write better proposals.
Does your email marketing suck? Yeah, mine isn’t great either. That’s why I’m excited to introduce you to this week’s guest, Chris Handy. Chris is the founder of Fort Worth, TX-based Thinkhandy, an inbound marketing company with a special emphasis on Hubspot (they’re a HubSpot Silver Certified Agency Partner). Whether it’s a free consultation or one of his local Hubspot workshops, Chris is a master of giving away value and serving his potential customers in a way that keeps his sales pipeline full and his business growing. Join us for this episode as we discuss the tips and techniques Chris has used to build and nurture his email list and how you can do the same in your business.
Want to be successful in business? It feels like there’s a million things to know, from how to balance finances to how market your services. There’s one skill, though, that’s particularly essential for success. If you do this one thing well, it makes all the other pieces fall more easily into place. What is it? Communication. The ability to communicate well is at the heart of finding new customers, maintaining good customer relationships, and developing a solid standing in your business community. In this episode I’d like to introduce you to Topher DeRosia, someone who understandings the art of growing a network through real-life interactions, telling stories, and making genuine connections.
This is the official kickoff Officehours.fm Season 2! It starts with the theme Growing Your Business Skills. This year I'm switching to "themed" seasons, each one consisting of 12 weeks touching on specific topics related to the season's theme. The reason for the change? By introducing more continuity between episodes, I want to help listeners more successful in their business, whether you're freelancers running a business or working full time for an agency.
This week I’m visiting with Nick Davis of themevalet.com. Nick is an active member in the Genesis Framework community and produces a weekly roundup highlighting news, updates, and other things happening around Genesis. Join us this week as we talk about what it takes to start up your own WordPress business and why its important to stay connected to a developer community.
I've long admired +Tom McFarlin for his commitment to sharing knowledge and passion for coding standards. He blogs regularly at tommcfarlin.com and is the brains behind the WordPress Plugin Boilerplate, an object-oriented code base for WordPress plugins. When he's not busy giving away his knowledge,Tom runs a custom development WordPress shop called Pressware with partner Andy Adams.
Join me with the founders of WP Ninjas, James Laws and Kevin Stover. We discuss how their WordPress plugin business "found them" and the lessons they've learned over the years. If you're build products for WordPress, this is an episode you'll love.
Guest Troy Dean and I discuss product launches, growing a consultancy business, and how to attract the right kind of audience.
Meet Rachel Baker, a seasoned full-stack developer and lead engineer at The WireCutter. She’s well-respected in the WordPress community, has spoken at many WordCamps and contributed to WordPress core. In addition to being obviously smart, she’s also a really nice human. I had the opportunity to meet her in person for the first time at WordCamp St. Louis 2014 and am excited to have her on the podcast to share her knowledge and experience with you.
Talking about the business of WordPress products with Eric Hamm, founder of Cobalt Apps (Genesis Extender and Dynamik Theme)
It’s my great pleasure to have Jackie D’Elia on the show this week. Jackie is my first ever listener-turned-guest and tunes into the show faithfully, always asking insightful questions of show guests. In this episode, I get to turn the tables and do all the asking. :) Jackie’s career includes some surprising twists (can I get a horticulturalist, an online retailer, or maybe a software engineer?); her latest adventures include running a freelance WordPress consultancy at savvyjackiedesigns.com, where she designs and develops some stunning sites for her clients. Join us as we discuss what it means to re-invent a career, generate business out of thin air, and find a home within the WordPress community.
Both Brian and Jennifer Bourn have been on the show before, but this is the first time I've had them on the podcast together. I've had the opportunity to sit down for a number of "one on one" conversations with the Bourns over the past few years and every time I walk away both challenged and inspired. The Bourns just celebrated their 10th year in business and they've learned most things the hard way over time. What they've learned though is the art of being intentional with scheduling to meet the delicate balance between running a successful company and being present as a family. Tune in for a truly enjoyable and frank conversation with the Bourns.
Mario Peshev doesn't hold back any punches. He's opinionated when it comes to the business of WordPress (and the WordPress project itself) and makes his points eloquently. Well worth an hour to take in this episode.
Joined by blind WordPress developer Amanda Rush, we discuss accessibility issues on the web.
Crowd Favorite CEO Karim Marrucchi and Web Savvy Marketing owner Rebecca Gill join me to discuss the balancing act of meeting present needs while taking risks for long-term business growth.
Barry Kooij joins me to discuss his transition from a full-time employee for WooThemes/Automattic to a full-time self-employed plugin shop.
This special edition podcast was recorded as part of the live Genesis Camp event. Guests Jeni Elliott and Shay Bocks talk about their collaborative project, The Brand Magnet, and offer tips for other WordPress consultants.
Brennan Dunn joined me for a great conversation about productized services, how to avoid being a commodity, staying mentally sane, and selling your value.
Joined by Jerod Morris of Rainmaker.fm, we talked content marketing, podcasting (and tips for new podcasters), and his upcoming session at The Podcast Movement.
Talking with Rachel Carden, multi-site guru and web developer for University of Alabama. We talk about web accessibility, her plugin for creating relationships between post types (CPT-onomies), and more.
This week I'm talking with two normal WordPress users (their jobs have nothing to do with WordPress - they just use it to promote their business).
Bob Dunn talks about his career transition into WordPress services and his ongoing metamorphosis to refine his WP Training offerings. We also talked a good bit about using sponsors to fund projects.
Brian Krogsgard of Poststatus joins me on the first offficial episode of officehours.fm.
Talking with Kim Doyal is like stepping out into the sunshine. Hear here story of success and how she's always pushing herself toward better.
I called this episode 47, but that's because I needed more coffee. This is episode 49! Joined by WordPress power couple Helena and Warren Denley, we talked about pushing yourself out of your comfort zone and getting your business to the next level.
Talking with Brian Gardner about his transition within Copyblogger and Lauren Mancke, a former creative director who's taking over Brian's role.
Talking development and swapping stories with Nick Croft (a.k.a. Nick the Geek), core contributor to the Genesis Framework.
In this episode we cover some of the challenges for non-English speakers/developers when it comes to working with WordPress (and Genesis themes specifically). Learn more about how to make your code translation friendly.
Interview with Accessibility Expert panel - helping developers create accessible websites.
Brian Gardner's back in the studio discussing what's on tap personally and professional in 2015.
Chatting with two staples in the Genesis community - Mike Hemberger and Jonathan Perez.
Chatting with WPsession's Brian Richards and his journey as a web developer to entrepreneur.
No guests today, just me bringing you the latest in Genesis WordPress and passing on some unsolicited business advice.
Great chat with Tracy Levesque covering what it means to run a socially responsible web agency in Philadelphia.
Joined by veterans and WordPress entrepreneurs, James Dalman and Kiko Doran, we cover some interesting territory in this episode.
Joined by Kirk Bowman from the Art of Value podcast, this episode is chock-full of wisdom nuggets for transitioning your mindset and business to value-based pricing.
Talking with the Web Princess, a.k.a. Dee Teal, about her business as a WordPress developer and in-person trainer.
Coming to you live from WordCamp San Francisco, I'll introduce you to new folks in the Genesis community, happy-hour style!
Joined by WordPress Ecommerce Rockstars Cory Miller (iThemes), Daniel Espinoza (WooCommerce), and Justin Sainton (WP Ecommerce), plus Genesis theme shop guru, Rebecca Gill.
Chatting with Copyblogger CEO and founder Brian Clark about the New Rainmaker platform, the future of StudioPress themes, and where freelancers fit into the picture.
This episode is all about pricing products and services with Chris Lema. So much awesomeness here.
In this episode, I'm visiting with Cliff Seal about his software-as-a-service solution called Evermore that's based on the Genesis Framework.
Talking today with Brian Gardner about his site re-launch on new Rainmaker and what's coming down the pipeline from Copyblogger.
Joined by Nathan Rice, lead developer for the Genesis Framework, and Sridhar Katakam, freelance developer and tutorial-writer for Genesis
This week on Genesis Office Hours, your host Carrie Dils chats with WooCommerce expert Daniel Espinoza about his family and work as a digital nomad.
Today we're talking about the business-side of WordPress with Shay Bocks (creator of the extremely popular Foodie theme) and Diane Kinner (boutique web and graphic design agency).
Talking this week with Genesis Framework UK stars Gary Jones and Jo Waltham. Join your host Carrie Dils as we take your questions and answer them on the show.
In this episode, Jessica Commins (Executive VP of Ops for Copyblogger Media) and Bri Norcross (Partner at Reaktiv Studios, a StudioPress Third-Party Vendor) joined me to discuss affiliate marketing, the StudioPress marketplace, nachos, bad gang signs, and more.
Guests Curtis McHale and Angie Meeker share how they've grown their freelance business.
Guests Rob Neu and Jesse Petersen joined me to talk about Sass, developing with Genesis, website security, and other random stuff.