5G Talent Talk with Carrie Charles: Recent Episodes
Carrie Charles
After nearly a decade, 5G is finally becoming a reality. 5G networks will create a smarter, more connected world and will change our lives forever. These rapid advances in artificial intelligence, automation, internet of things and other emerging technologies are creating demand for new jobs and the skills gap continues to widen. All industries are becoming tech industries and the tech talent shortage is becoming everyone’s problem. What will the workforce of the future look like? Join Carrie Charles as she helps tech leaders navigate this challenging talent landscape with innovative strategies to attract, retain, and engage people in this new world of work.
Carrie Charles is an entrepreneur, coach, and thought leader. She is the CEO of BroadStaff, a staffing firm that supplies talent to the technology and telecommunications industries. Through her leadership, the company has established itself as the preeminent leader in telecom and 5G staffing.
She is also a Master Certified life, business, and career coach. For over twenty years, Carrie has helped thousands of individuals grow personally and professionally. She has helped companies such as General Dynamics, Hewlett Packard, and Eli Lilly attract, retain, and develop their employees.
A professional speaker and author, she has been a featured expert on NBC, HSN, and Clear Channel networks. Carrie served her country as a Telecommunications Specialist in the United States Marine Corps.
Now, through 5G Talent Talk, she’s bringing the most talented leaders from various tech industries to the forefront to bring you the latest updates and innovations of the 5G world – from the wireless technology behind it to finding telecom talents and developing them.
The race to 5G is on, and the battle for telecom talent is getting fierce. There is nothing more important than hiring and developing good people. The new 5G technology could provide massive benefits to the companies and organizations that can find the talent to harness it. Face this new challenge head-on. Join the conversation and know everything there is to know to attract, retain, and engage people in 5G here on 5G Talent Talk with Carrie Charles.
Explore the many ways telecommunications can be used as an enabler for entrepreneurial growth and supporting community development. In this episode of 5G Talent Talk with Carrie Charles, we’re joined by Brian Mefford, VP of Broadband Strategy for VETRO FiberMap, to discuss their mission to radically simplify fiber management and drive community advancement.
This engaging conversation explores VETRO FiberMap’s efforts of becoming the hub for all aspects of fiber construction, embracing a wide range of public-private partnerships. Additionally, Brian shares insights into the corporate culture at VETRO, their strategies for addressing the challenges that come with business growth, and how grant funding has changed with the latest technological shifts. Tune in to this insightful episode and join us in shaping the future of telecom through innovative approaches and community development.
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In this episode, join host Carrie Charles as she explores the essential elements of workforce enhancement for sustainable business growth and prosperity. Carrie sits down with Kelly Lazuka, the CEO of Fullerton, for an insightful discussion on building high-performing teams. Discover how Fullerton, a tier one provider, has harnessed the power of mentorship programs, leadership training, and skill development workshops to create an exceptional team that propels business growth. Additionally, gain valuable insights into Fullerton's recent rebranding journey, aligning their vision with their evolution into a premier tier one provider. Tune in to gain valuable perspectives on optimizing your workforce, fostering inclusiveness, and driving business growth through continuous learning and progressive leadership strategies.
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How do we get the younger generation of workers interested in the telecommunications industry? As the skilled labor shortage continues to grow, the solution is certainly not ‘easy.’ Thankfully, the Fiber Broadband Association provides resources that make this industry-wide effort a whole lot simpler.
Joining us today is Deborah Kish, VP of Research and Workforce Development for the Fiber Broadband Association. In this insightful interview, Carrie and Deborah dive into FBA’s top strategies, programs and playbooks to combat the telecom workforce shortage and prepare for the BEAD funding wave ahead.
Tune in now to stay up-to-date on the future of our industry, and catch a sneak peek at the insights to be uncovered at Fiber Connect 2023. Don’t miss this opportunity to give your fiber company the head start in preparing for our new world of work.
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5G is not merely a technology; it serves as the gateway to an unparalleled era of connectivity, efficiency, and innovation.
In this episode of 5G Talent Talk with Carrie Charles, we are joined by Chris Pearson, the President at 5G Americas. Chris highlights the world of 5G, the groundbreaking wireless network that is revolutionizing how we connect and communicate.
From the incredible speed and capacity it offers to the vast potential for innovation, 5G has taken the telecommunications industry by storm. Chris shares the highs and lows of 5G adoption and the current state of the wireless industry.
Chris recognizes that the Mid Band Spectrum is the key to unlocking 5G's full potential - the sweet spot that caters to our hunger for both capacity and coverage. As he further explores the promising horizon of 5G, Chris draws parallels to a thrilling baseball game - we may only be in the fourth inning, but there's so much more excitement to come.
The 5G-powered smart cities of tomorrow are equipped to redefine urban living, making life more efficient and seamless than ever before. Join us as we unlock the vault of 5G’s potential in shaping our future.
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The challenges that communities face today need solutions beyond tomorrow. On today's episode of 5G Talent Talk, we're joined by William Davidson, Director of Strategic Initiatives at NextEra Infrastructure Solutions, to discuss how NIS is closing the digital equity gap.
NextEra Infrastructure Solutions is a workgroup of affiliates of NextEra Energy that offers unregulated, commercial fiber, lighting, and smart meters solutions for developments, municipalities, and commercial businesses.
Internet service is a utility often taken for granted, but as we shift into the Information Age, access to reliable, "future-proof" connectivity is more important than ever. By collaborating with local government, public utilities and other providers, and by installing more localized cellular/fixed wireless solutions, NIS aims to bridge the digital divide.
Join us for an engaging interview as William and Carrie discuss the challenges of workforce availability, the advantages of outsourcing and using contractors, and the impact of economic conditions on fiber deployment
Nationwide broadband access initiatives face a significant challenge as the telecom industry grapples with a widening skills gap. The combination of an aging workforce and lack of interest among young people presents a formidable hurdle. however, the Learning Alliance Corporation is at the forefront, working diligently to bridge this gap.
On this episode of 5G Talent Talk, we're joined by the President and CEO of Learning Alliance Corporation, Cesar Ruiz, to discuss how workforce development programs are reshaping the telecommunications industry. Offering innovative, hands-on training courses and structured apprenticeship programs, Learning Alliance Corporation is bringing new talent to telecom through education.
Listen as Cesar shares how Learning Alliance Corporation built their academic services that now receive around 1200 applications every month. Learn more about LAC's role in combatting the workforce crisis, as Cesar shares invaluable strategies on employee retention, offering a glimpse into his distinct approach to strategic partnerships.
Don't miss this engaging episode that explores the challenges of the telecom skills gap and highlights effective solutions. Tune in now!
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Join Carrie Charles as she engages in an in-depth discussion with Dan Hays, Principal at PwC, to explore the dynamic world of telecom. In this episode, they investigate prominent opportunities for growth and how PwC collaborates with companies to capitalize on them. Prepare to uncover Dan's perceptive insights on current trends and pressing topics in the telecom sector, such as narrowing the digital divide within the economy. Stay informed with valuable updates on the current state of the telecom industry, with a particular emphasis on the successful integration of the CBRS technology spectrum. As their conversation unfolds, they also analyze the pivotal role of China in the telecom supply chain and the potential risks faced by the industry. Brace yourself for a deep dive into the latest telecom trends and gain a comprehensive understanding of this ever-evolving landscape.
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Without an informed and tested strategy for talent retention, business leaders will remain on a hamster wheel of recruitment, failing to achieve sustainable growth. Joining us today is Dr. Kent Wessinger, Principal Partner at Retention Partners, to tackle the workforce crisis by sharing his tested and informed strategies to attract, engage and retain employees.
In this captivating episode, Dr. Kent Wessinger identifies the three pieces of successful retention strategies that business leaders must implement for sustainable organizational growth. Follow along as Carrie and Dr. Kent explore the significance of processes, accountability, structures of success for today's workforce.
Tune in to gain valuable insights from the world's foremost authority on workforce solutions and unlock the keys to workforce empowerment and organizational growth.
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What does it take to create a thriving company culture and foster employee growth? It starts with investing in your people. When you prioritize the development and well-being of your team members, the benefits extend far beyond the success of your business. You create a positive impact in the world, one that can ripple outwards and touch countless lives.
Our latest episode of 5G Talent Talk with Carrie Charles features an inspiring conversation with Will Grindle, CEO of ASCEND Wireless Networks. As a faith-based leader, Will Grindle understands the value of investing in his employees and creating a space for his team to feel valued, heard and supported. His approach to servant leadership emphasizes transparency, vulnerability and empathy.
By providing his team with the tools, resources, and support they need to grow and thrive, Will has built a culture of innovation and creativity that sets ASCEND apart in the fast-paced world of telecommunications.
Join us for a conversation about the value of investing in your people, the importance of servant leadership, and the role of faith in guiding a successful business. Whether you're a seasoned executive or just starting out in your career, this episode is one you don't want to miss.
In today's fast-paced telecommunications industry, companies are constantly looking for ways to grow their business and stay ahead of the competition. In this episode of 5G Talent Talk with Carrie Charles, we sit down with Joe Cecin, CEO of Ontivity, a national-scale network services provider, to discuss his company's approach to mergers and acquisitions and how they are building a unified corporate culture to help facilitate growth.
Joe shares his insights on the current state of the telecommunications industry, strategies for talent acquisition and retention, and how Ontivity is diversifying its business through targeted M&A. He also discusses the importance of company culture and finding the right fit when considering potential acquisition targets.
Join us for an insightful conversation that covers everything from nationwide 5G to the importance of working with people you like. If you're interested in the future of telecommunications and how to build a successful, unified corporate culture, this episode is not to be missed!
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In today's digital age, technology can often overshadow the human element in business. But what if the key to success lies in putting people first? Join Carrie Charles and Robert Hessel, CEO of Source 1 Solutions, for a thought-provoking and engaging conversation on the role of human connection in driving business success.
In this episode, Carrie and Robert discuss the value of partnerships, customer loyalty, and attracting and retaining talent in the new world of work. With over 25 years in business management, Robert's leadership strategy focuses on strong business relationships to stay competitive in the digital world.
Don't miss this inspiring episode about the human side of digital and its impact on business success. Tune in to the full episode to learn more about Robert's journey into technology, and to discover the people-first strategies that grew Source 1 Solutions from a small startup to a global business.
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Success in the world of technology requires not just innovation, but also strategic partnerships, skilled negotiations, and a relentless pursuit of growth. It's about having the right people, the right intentions, and always staying relevant in an ever-changing landscape. In this episode of 5G Talent Talk with Carrie Charles, we're joined by Paul Ruppert, a Harvard graduate, skilled negotiator, CPaaS veteran, and holder of two tech patents. Paul shares his secrets to scaling startups from zero to billion-dollar valuations, including how to negotiate high-stakes deals, build strategic partnerships, and stay relevant in a rapidly changing industry. He emphasizes the importance of continuous learning, adapting to new technologies, and always looking for ways to improve your skills. Tune in and learn from Paul how to drive growth and succeed in the world of technology.
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A lot of workplaces are not designed for women, especially in the tech industry. But that doesn’t mean women in tech can’t chart their way into the C-suite and achieve success. This is the message that Eugina Jordan, CMO of Telecom Infra Project, wants other women in tech to hear. She is passionate about helping them realize their full potential in the industry, much like she did. Eugina is an inspiration to any woman who is aspiring to make a name for themselves in tech. Aside from being an executive, she is also a sought-after speaker, telecom writer, and inventor holding 12 patents. Join in as she gives us her blueprint to success in charting a path to the C-suite as a woman in tech.
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Joining host Carrie Charles on today's episode of 5G Talent Talk is Leticia Latino Van-Splunteren, CEO of Neptuno USA. Together, they explore the way 5G technology is transforming the telecom industry and discuss the challenges and opportunities for building a talented and diverse workforce in this rapidly evolving field.
In this episode, you'll learn about the key skills and knowledge that are in high demand for 5G jobs, the role of lifelong learning in building a successful career in telecom, and the importance of mentorship and collaboration for advancing diversity and inclusion in the workplace. In this episode, Leticia shares her insights on how companies can attract and retain top talent in a highly competitive market, and why embracing innovation is essential for staying ahead in the fast-paced world of 5G.
Whether you're a seasoned professional or just starting out in the industry, tune in to 5G Talent Talk and gain valuable insights and inspiration for transforming your career and your organization in the new world of work.
Follow Leticia at leticialatino.comhttp://www.leticialatino.com/
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As we head further into 2023, new trends come surfing in the telecom industry. In such an ever-changing landscape, how does a company meet the changing needs of its clients? In this episode, Chad Rasmussen, President and CEO of Y-COM, discusses his unique approach to paving the way for the future of telecom. He shares how Y-COM has evolved to stay ahead of the curve, connecting the dots between the trends and providing cutting-edge solutions to their clients. He discusses how Y-COM navigates the challenging labor market to recruit and retain top talent. Do you want to hear more about the latest trends and future outlook of the telecom industry? Tune in to this episode to hear Y-COM's role in shaping the future of connectivity with Chad Rasmussen.
You can connect with Chad Rasmussen on LinkedIn!
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To stay competitive and successful in our new world of work, business leaders must develop a company culture of positivity and productivity.
Joining Carrie Charles today is Claudia Chan, leadership speaker, and culture change expert. In this thought-provoking episode, Carrie and Claudia discuss the challenges many business leaders are facing in developing company culture, and explore the strategies and solutions needed for success.
In this dynamic conversation, they tackle discussions of diversity, inclusion, equity and belonging in the workplace, delving into the importance of elevating women into leadership positions, the future of remote work, and engaging the next generation of employees.
This episode is a must-listen for leaders who want to stay ahead of the curve in our ever-evolving world of work. Listen along for valuable insights on developing a culture that supports growth and innovation to thrive for the next decade.
For more business leadership insights from Claudia Chan:
- Follow Claudia's whole-life leadership on Instagram: @ClaudiaChanWagner
- Sign up for her newsletter at ClaudiaChan.com for spontaneous leadership messages
- Check out her book, "This Is How We Rise"
- Listen to her "How We Rise" leadership podcast
Bluebird Network is a fiber services company that focuses on providing services to the commercial and carrier market in Missouri, Illinois, and the nine surrounding states. Heading this Midwestern provider is Michael Morey, once an aspiring volcanologist who found his way to telecommunications. After years of working for a telecom giant, Michael founded his own startup. He is responsible for starting and growing multiple companies as well. In this conversation, Michael shares a couple of his secret tricks and strategies that he used to help companies grow and generate revenue. He also talks about the company culture at Bluebird that is anchored on four key values. There is a lot more lessons to glean from this industry veteran. Join in and get some!
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2023 marks four years since the start of 5G deployment in the United States, and many in the telecom industry are wondering what this year means for 5G rollout. Today, 5G Talent Talk host Carrie Charles welcomes Dan McVaugh and Wayne Smith, wireless telecommunications experts and co-hosts of the 5G Guys podcast. In this episode, the duo provide valuable insights on what to expect in the year ahead through workforce challenges, threat of recession, and return-to-office. They discuss the current approach to a lack of 5G developers and enthusiasts, why adopting a hybrid business model is ideal for this year, and how to implement a healthy workplace culture.
From the beginning, humans had only known to progress. Technology innovation has immensely helped turn the impossible into possible. In this episode, Carrie Charles sits with Tony Grayson, the General Manager of Compass Datacenters, to have a future-forward chat on data infrastructures and technology and what they can offer on sustainability. Although there is a digital divide between the metro and rural areas, Tony explains that Broadband Equity, Access, and Deployment will seek to fight that digital divide as we move forward. Along with innovation, we can also expect the edge to come. Tony then shares his wisdom on the strategies leaders should take as the workforce continues to change. Tune in to this conversation to gain more insights about technology, sustainability, and leadership.
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When you know what you're good at, it can pay to stay in your niche. Doing exactly that, Network Connex has found success by focusing on the areas of their core competencies and differentiated expertise. An organization of five business units, Network Connex is focused on the professional and engineering services in digital infrastructure.
In today's episode, host Carrie Charles is joined by Chris Larocca, CEO and President of Network Connex. Listen along as Chris describes the strategies Network Connex uses to competitive in this multibillion-dollar market, and learn more about the role that organizational and talent development plays in attracting and retaining a skilled workforce.
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Using the power of 5G to communicate quickly, flexibly, and securely, Mission Labs is bridging the gap between legacy providers and modern-day digital communication experience. In this episode, join your host Carrie Charles as she sits down with Damian Hanson, Director and co-founder of Mission Labs. Follow along as the two discuss the telecommunications industry and the future of Mission Labs across Europe, and learn a little more about CircleLoop, Mission Labs' cloud-based business phone system aiming to replace traditional phone systems.
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The growing demand for streaming and two-way video services, 5G and the future of IoT continue to increase bandwidth needs, putting the pressure on growing markets. In today’s episode, Scott D. Willis, CEO of DartPoints, shares the strategies responsible for DartPoints’ explosive growth. DartPoints aims to deliver unique alternative solutions for sustainability in their commitment to innovation within the industry. Tune in to this episode of 5G Talent Talk as Scott and Carrie discuss the future of DartPoints’ growth, company culture, leadership and hiring strategy in this new world of work.
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Essentia is quickly establishing itself as a major player in the field of network infrastructure, but their high-level growth didn't materialize out of nowhere. Rather, Essentia's breakthroughs can be attributed to their culture of company-wide innovation and collaboration, fostered by CEO Lindon Hayes. Essentia has established a team of trusted experts to design and build turnkey networks, and provide tech-enabled infrastructure services that target real customer pain points and inefficiencies.
Essentia believes that great people are at the core of successful networks and that they've found the best. Under Lindon's leadership, Essentia has been named a Great Place to Work® among other distinctions and awards. Be sure to check out this episode of 5G Talent Talk with Carrie Charles to hear more from Lindon Hayes on talent retention, servant leadership, and investing in your organization's culture.
If you don’t work in the telecom industry, you might not recognize that you’re indirectly interacting with Crown Castle every day. But as one of the largest providers of shared communications infrastructure in the US, Crown Castle’s impact on the shared infrastructure space is undeniable. With 40,000 cell phone towers, 85,000 route miles of fiber and over 115,000 small cells in some sort of deployment, Crown Castle’s network is always expanding.
In this episode of 5G Talent Talk with Carrie Charles, Kelly Brewer shares her career journey leading to Crown Castle, her perspective on the changes in the industry over recent years, and where she thinks communications infrastructure will be going in the future. Carrying a unique perspective of having one foot each in construction and tech, Kelly shares her interesting insights on leadership in a rapidly evolving industry.
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With shifting markets easily weeding out the strong from the weak, DataBank has proven itself as a force in the data center sector. In today's episode, Carrie Charles sits down with none other than DataBank's CEO, Raul Martynek. DataBank had 6 data centers in 3 markets when it was acquired in 2016. Years later, Databank is now one of the largest private data center platforms in the US, with 65+ data centers located within 100 miles of more than 60% of the US population, modular/micro-data centers that can be placed beneath any 5G tower, and 20 major interconnect hubs.
Raul takes us behind the curtain, sharing what drove this growth in just a short period of time. Next, Raul and Carrie discuss DataBank's strategy for attracting, engaging and retaining talent in this new world of work. Finally, Raul looks at the future, sharing his thoughts on the next stage of evolution for the internet and the convergence of digital infrastructures. Hint: the next ten years will be just as much of a change as the last few years.
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Ubicquia is on a mission to create smarter, safer and more connected cities. Their solutions leverage existing infrastructure such as streetlights and utility poles to provide critical services to communities globally. Ubicquia makes scaling and deploying WiFi and 5G faster and more efficient.
Join Carrie Charles as she speaks with Ubicquia CEO, Ian Aaron and learn about the latest technology that is driving 5G and making a difference in our world.
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Quanta Services is committed to operating as a craft skilled labor company. Tune in as Carrie Charles talks with SVP of Telecom Operations Rob McGee about the impact this commitment has on company culture, as nearly 100% of leadership at Quanta has craft skilled labor on their resume at some point. At Quanta Services, people are the heart of everything they do, embracing differences and supporting an environment where all employees are valued. In this episode, Rob shares an industry perspective to help companies create effective solutions and develop fantastic teams in the organization. He shares valuable insights on understanding how people work and what motivates them to unleash their potential. Listen along to learn more on building excellent leadership and critical strategies for business success and growth.
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While the technology industry continues to develop and evolve, it remains that the human element and leveraging a workforce's skills play an important role in allowing the industry to thrive. In today's episode, Jessica Firestone, CEO and President of Tempest shares her vision to provide complete management of maintenance programs, explore new relationships and to expand internationally. At the heart of her growth goals is the importance of prioritizing people and utilizing their strengths. Finally, in their conversation about a people-first culture, Jessica and our host Carrie Charles discuss how organizations can use hybrid work schedules to their advantages.
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Being skilled in attracting and retaining talent is the standard organizations strive for – developing that talent into leaders is a separate feat few can achieve. How does Larry Moore Jr. do it? In this episode, Carrie Charles sits down with the Chief Operating Officer of Roaming Networks to discuss the “Roaming culture” they’ve developed and how it has paved the way for increasing retention. The two also discuss the servant leadership Larry practices, and how he mentors his employees into higher-level roles. Tune in to learn more about the healthy workplace practices infused in their culture that promote diversity, engagement, and development.
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The key to growth begins with strong leadership. Joining your host Carrie Charles is the President of Vision Technologies, Kevin Nolan. Over twenty years since its humble beginnings of starting in a garage, Vision Technologies now proudly holds its own, boasting over 550 employees with annual revenues exceeding $130M. The successes of Vision Technologies can be attributed to direction from leadership and the commitment to fostering an effective work culture. In this episode, Kevin describes the guidance necessary for an organization to thrive, and the style of operating with a growth mindset with a drive to achieve goals.
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To thrive in telecommunications, you must be a problem solver. Join your host Carrie Charles as she interviews Keith Casey, President of Motive Infrastructure Solutions, an organization known for setting the benchmark in excellence and continuous improvement. In this episode, listen along as the two discuss how previous military experience applies now to their roles as leaders in the telecommunications industry, the best practices for talent acquisition and retention, the importance of communication, and proven effective leadership strategies.
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We often associate 5G with the general understanding of how it affects telecommunications -- faster internet speed, widespread coverage, and the internet of things. We get to learn more about the important role 5G plays in the world of aviation in today's episode, as Carrie Charles sits down with Vance Hilderman, principal founder, CEO, and CTO of AFuzion. Listen along as the world-renowned safety-critical expert, speaker, author, and trainer share his journey in finding his passion for STEM and bringing diversity to technology, and the possible future of AFuzion.
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Putting your customer first requires adding value to your customers and relationships every step of the way. Particularly in communications infrastructure, developing a customer-first culture is done through taking the complexity out of what is a very complex business. Joining Carrie Charles today is Monnie McGaffigan, the Chief Revenue Officer of ExteNet Systems, a leading national provider of converged communications infrastructure and services addressing outdoor, real estate, communities and enterprise advanced connectivity needs. For Monnie, removing the complexity means managing budgets, accelerating building plans and generally taking problems off of customers' hands. Listen along as Monnie shares her experience of getting started in telecom, where she is now and her vision for the future at ExteNet.
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Always a crucial aspect of business, the importance of connection was highlighted when the pandemic hit. Our guest this episode, Kevin Coyne of Summit Broadband, strives to be an instrument in building a connected community of tomorrow with Summit Broadband's products and services. With more than 20 years of telecommunications experience focused on fiber-optic and high-bandwidth solutions, Kevin Coyne leads Summit Broadband to expand its influence and services, in particular to rural communities, to provide better connectivity for all. Listen along as Kevin and Carrie share in-depth insights on focusing on a company’s greatest assets for growth and success.
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Rising in popularity for years, the pandemic quickly pushed remote work and hybrid flexibility mainstream. With "work from home" options becoming widespread and now expected by job candidates, it's clear that businesses must adapt to the digital workplace. In this episode, Carrie Charles talks to the Chief Technology Officer and Senior Vice President at Unisys, Dwayne Allen. Dwayne talks about the solutions and services they offer to their clients, particularly concerning the digital workplace and how they can transition to that along with the end-user experience. He also shares some emerging trends in tech and opportunities in IT services and solutions. On finding their team, Dwayne then shares the strategies they are using to attract and retain talent and help them thrive.
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Far superior than just possessing the technology to do something is possessing the ability to accomplish something. In the 5G space, ability is fundamental to innovation and being able to consistently grow and level up. In the latest episode, Minya Gavrilovic joins your host Carrie Charles as the two discuss how his company is changing the game when it comes to antenna innovation. Minya is the President and Chief Technology Officer of Galtronics USA -- a leading antenna company serving multiple markets including wireless operators, fiber connectivity companies and home automation. Discover how Minya is training his staff on fundamentals and communication, and learn more about the company culture of being customer focused. Finally, find out the latest trends in 5G that have Minya excited; listen to the full episode below to learn more about Galtronics' innovative designs!
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Would you choose to join a startup that's still developing its culture over the well-established company? Christian Hillabrant picked Tillman Infrastructure over other massive opportunities, and it's paying off big time. In this episode, your host Carrie Charles sits down with the Chief Operating Officer of Tillman as they talk about all things culture development, having a customer-first mentality, and what it takes to nurture talent for the future of the industry.
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As workforce trends shift, companies have begun rethinking talent management strategy. With the youngest generations entering the workforce, companies are tasked with finding a way to keep them engaged and employed. In this episode, The Heart of Tech founder Carolina Milanesi discusses workforce trends since the start of the pandemic through the lens of her experience as a consumer technology analyst. The new generations are more purpose-driven employees, giving companies opportunity and motivation to prioritize supporting diversity, inclusion, social justice and equity as a pillar of their organizations.
Tune in for in-depth insight on talent management as Carolina and Carrie discuss prioritizing people, increasing employee satisfaction and the critical leadership skill of having empathy.
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Tower companies, data centers, fiber businesses — communications infrastructure are like “internet plumbers.” Communications infrastructure is crucial for preparing the world for digital transformation. As cloud technology evolves and moves out from the core markets to the “edge” where people live, hyperscalers rely on the foundation created by fiber, data centers and cell towers to grow into this new, connected future. In this episode Steve Smith, CEO of Zayo, shares the way their company positioned itself in the last 16 years of communications infrastructure growth as that foundation. Finally, he emphasizes how important culture is in building this connected future.
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Smart cities are the thing of the future, thanks to the immeasurable power of 5G. These advanced urban centers are built not just with a wide understanding of cutting-edge technology but also the legal side of the project. Proper collaboration with city heads and councils is a significant part of this process. Joining Carrie Charles is Kevin Jones, a partner at Zublatt & Jones. He explains the intricacies of building smart cities powered by 5G technology and the right approach when presenting proposed plans. Kevin also talks about the impact of smart city technology on various industries and what can be expected from it in the future.
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Nicknamed the fourth utility, Wireless is an integral part of business and social connection today. Carrie Charles welcomes Justin Marron, the Chief Executive Officer at Strategic Venue Partners (SVP) - which offers Wireless Infrastructure as a Service (WIaaS). The goal is to deliver all-inclusive, turnkey, wireless infrastructure as a holistic managed service. We need to future-proof the old model into something people can buy into for the long term. Join in the conversation to learn about wireless opportunities across various industries—all the way from healthcare management systems to gaming and hospitality. You’ll also discover nuggets of wisdom on finding and retaining the talent every company needs to achieve its vision and mission.
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With the rapid development of technology comes the need for strategic change. Businesses must be able to handle rising demands and changing customer behavior. Despite the many adjustments, one thing remains a constant: human capital must never be taken for granted. Joining Carrie Charles is the CEO and Managing Partner of QORVAL Partners, Paul Fioravanti. He shares his insights on helping telecommunication clients meet the expectations of the digital future. Paul explains how high profitability and a good business reputation can be achieved by building relationships, keeping a healthy workplace culture, and making your employees feel valued.
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It requires a strong training program and great leaders to focus on self-performance and doing everything in-house. Join Carrie Charles as she talks to Andrew Herring and Kelly Lazuka of Fullerton Engineering, a company doing just that. Andrew is the Sr. Vice President of Strategic Development and Kelly is the President of Wireless Services. Learn how Fullerton develops employees and leaders with their innovative model in the newest episode below.
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Everything is fast-paced, and everything is accessible with a single click. This growth in connectivity has been made possible by high-performance network companies like ExteNet. ExteNet is the largest privately held communications infrastructure provider in North America. Their CEO, Richard Coyle, focuses on growing and improving the operational, financial, and market position of various types of businesses. Rich joins Carrie Charles to discuss his vision of building top-performing teams that exceed expectations and take personal responsibility for their career growth.
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How do you effectively bring six solution-oriented companies under one umbrella? The answer is clear: a shared vision. In this week’s episode, discover how Chris Maguire found one vision and managed to diversify with NextEdge Networks. Join your host Carrie Charles as she talks to its CEO, Chris. With NextEdge, Chris has built a nationwide, turn-key smart community infrastructure firm. Listen to learn about the roll-up strategy, how he attracts and keeps talent, charging stations, and more.
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One of the biggest challenges of broadband today is the monopoly system that’s expensive to build. Rod Hanson, the Chief Executive Officer of Cityside Networks, talks with Carrie Charle about how a wholesale shared digital infrastructure is a cost-effective solution to the problem. It’s essential to take a holistic approach when solving big issues.
When it comes to digital networks, it’s best to look from the city and citizens approach rather than from a single user approach. A wholesale shared network that allows other carriers to come and utilize the network can transform everyone’s life for the better. Check out this exciting episode!
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California has a lot of rural areas where there is not a lot of wired infrastructure. GeoLinks is in the business of solving the digital infrastructure problems of today. Carrie Charles welcomes James Childs, the Senior VP, Corporate Development & Spectrum at GeoLinks. James talks with Carrie about how GeoLinks supports the remote camera installations for the alert wildfire projects. Early detection of wildfire is a crucial early response measure. Do you want to know more about digital infrastructure trends and challenges? You’d love to listen to this episode. Tune in!
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Recruiting, retaining and developing exceptional sales talent has always been a challenge for leaders. It becomes even more complicated in the midst of our "Great Resignation". Tune in and learn how to build and lead resilient sales teams with your host Carrie Charles and her guest Kim Kerr. Kim is the Senior Vice President of Business Sales and Operations for US Cellular. She is responsible for driving revenue and building all-star sales teams. Discover Kim's winning leadership principles and how she attracts, develops and retains top salespeople in this hot job market. Learn all that and more in today’s episode!
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Just because accidents in this industry are inevitable doesn't mean we should stop trying to add more safety measures. The Senior Manager for National Site Safety at T-Mobile, Heather Gastelum, refuses to accept construction-related fatalities as just part of the job. In this episode, she sits down with Carrie Charles to talk about tower safety. She also cites some specific challenges that both companies and the workforce face and some of their solutions. Heather then taps into the importance of training in creating safer workspaces, revising and raising industry standards, and keeping workers safe so we can continue to attract and engage our workforce in the field.
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Talent retention can be a difficult matter for many businesses. One company, however, seems to have found a formula for success. In this episode, Carrie Charles is joined by the Head of Wireless Talent Acquisition for DISH Network, Katie Flynn, and the Regional VP for the Central Region, Nichole Thomas in a discussion about finding and retaining the best talent. Nichole and Katie talk about how they got their start at DISH, their expansion and focus on a culture of excellence, and plans for talent moving forward. Learn more about how the industry is leveraging talent by tuning in.
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While gender inequality is present in every industry, it seems particularly prevalent in the male-dominated tech world. Women continue to leave the tech industry at unprecedented rates with the pandemic fueling the fire. In our new world of work, how do we encourage more women to enter tech fields — and stay? How can companies design a culture that supports and empowers women? Listen to our host Carrie Charles and guest, Amy Wheelus, as they dive deep into the "why and how" behind the gender gap challenge. In this engaging episode, Amy shares valuable tips for leaders to navigate our new talent landscape, promote more women to leadership roles and inspire younger generations to follow in their footsteps.
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Design for compliance separates GSS from its competitors. Host Carrie Charles introduces Steve Blazenko, the CEO at GSS, and Alexander Novak, the General Manager at GSS. Steve and Alexander explain how GSS does everything in-house, starting with site acquisition. With other acquisition firms, they’ll have to outsource environmental compliance. So if you want a seamless experience, go for the GSS way. Join in the conversation to discover more about GSS and its family-oriented culture. Tune in!
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With the pandemic, the trend right now is that everything is video-related. From video calls to video games, everyone is, at some point, looking at a video screen. Discover how video plays a big role in the future of 5G marketing. Learn more insights on 5G with your host Carrie Charles and her guest Peter Linder. Peter is the Head of the 5G Marketing of Ericsson in North America. Learn what the latest trends are in marketing and how important personal branding is. Tune in and learn more about use cases and how a 5G enterprise works.
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In the military, leadership is essential and something that every soldier must learn. You have to go through leadership training so that you can apply that to your life in the military and after. This is exactly what Josh Broder did. He always knew he was a leader and after his service, he became the CEO of Tilson. He is on a mission to build America's information infrastructure by building and designing wireless networks. As a leader, he believes that hiring the right people for the job is very important. By having the right work culture and flexibility, everyone will be able to achieve their goals in the company. Learn what it's like to work through COVID-19. Discover why hiring veterans is a smart choice. And know what makes a good leader. Join the conversation today to find out.
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"Any infrastructure that uses fuel is an opportunity to remove and improve the conditions of the infrastructure." This is what Alexandra Rasch Castillo, the founder and CEO of Caban Systems, believes. Having been enamored with the idea of removing contaminants from the environment, she has set off to create clean power infrastructures. In this episode, she joins Carrie Charles to talk about green 5G. She explores what is called carbon neutral and how they are working on minimizing and eliminating fossil fuel use on sites. What is more, Alexandra also discusses decarbonize data, why it is important, and what she thinks is the future of clean power infrastructure. Join this conversation and discover the possibilities of having a greener world.
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While 5G services are in demand, the deployment of this technology can often cause disruption. The Helicore team has found a fast and easy solution to the disruptions caused by 5G densification and deployment – building small cells. In this episode, Carrie Charles interviews Co-founders Kevin Russ and Josh Dotson on the progress done by their company and the patented technology they use. Kevin and Josh talk about getting their start in the telecoms industry and their future goals. An interesting discussion that people looking into deploying 5G services should not miss out on.
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What type of talent is essential for the future of wireless communications? We need people with a systems mindset. The guest for today’s episode is Dr. Vida Ilderem, Vice President at Intel Labs. Vida discusses with Carrie Charles how wireless communications require a plethora of expertise to succeed in the future. All the way from engineering to social science. That’s why we need talents who know how to bring multiple disciplines together and work as one. Join in the conversation to discover the future of wireless communications and why we need to have a systems mindset.
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Municipal broadband is one of the areas where there is a massive opportunity on the horizon. Cobb, Fendley & Associates leads the charge in this development. Carrie Charles chats with Monica Silver, the President, and Vineeta Ram, the Executive Vice President of CobbFendley. The company’s executive pair talk to Carrie about recognizing opportunities, utilizing projects and different aspects of municipal broadband. They dive into the company’s initiatives for professional development.
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There are a lot of things happening right now in the business of digital infrastructure. Tune in as Carrie Charles sits down with Jennifer Fritzsche as she breaks down how she foresees telecom and tech will intersect and what lies ahead for the future of the communications infrastructure. Jennifer is the Managing Director of North American telecom and communications infrastructure, Greenhill. She also shares what it's like to be a female leader in a male-dominated industry and just how diversity has changed for women over the years. Check out her blog, Fritzsche's Forum, for more on what's new in the digital infrastructure scene.
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Among other lessons, this pandemic has made us realize the need to bridge the existing digital divide that holds back a lot of people. Expanding the network is a lot of work, but it holds a lot of promise or the future of work, business, and even personal life. In this episode, Carrie Charles talks with Staffan Gojeryd, the CEO of Telia Carrier, who further elaborates about bridging the digital divide and expanding the network. Staffan also shares how the pandemic affected the telecom industry. He also discusses empowerment, learning and identifying that silver lining even during this pandemic.
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Telecom has not been maximizing the power of 5G enough, and not because the technology is not ready. With digital innovation already set, telecom transformation must start with organizations and goals themselves. Carrie Charles brings back her first-ever guest, Kevin Shatzkamer of Google, to discuss how service operators must utilize 5G technology to elevate their industries. Kevin explains why this must start with huge shifts in workplace culture and employee development. He also talks about the telecom talent shortage, as skilled workers look for experiences that aren't typically offered in this particular scene.
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Mike Simpson is the Chief Procurement Officer of T-Mobile and he believes that 5G for all is the best way to create an inclusive future. Being inclusive could mean several things both on the business side and in the culture side. Find out the work culture of T-Mobile post-merger with Sprint. Join your host, Carrie Charles as she sits down with Mike to talk about the 5G future, sustainable energy projects, work diversity, and much more.
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To survive and succeed in business, you need to be ready to change. You need to be ready to start evolving your business, and Paul Fettucia knows the way. Paul, the President and General Manager of ANS Advanced Network Services, joins our Carrie Charles in this episode to talk about business change and transformations. Paul traces the beginnings of ANS, their pivots to different technologies on the market, and their use of work from home model, even before work from home became a necessity. Paul also shares his leadership philosophy and why he treats everyone in ANS as family.
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Leading a group of employees while managing a company isn’t easy. But for Tom Leddo, Chief Strategy Officer at MD7, it’s all about unlocking human potential, creating that connection and providing opportunities for growth. He tells Carrie Charles that the secret to maintaining their position at the top of the mobile world is the fact they focus on their employees. Through their core values, they have this visible guide that leads them to the direction they want to be, while bringing everyone on top and maximizing their full potential for more opportunities for growth.
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To you future great leaders, here’s advice from someone who knows what it means to have leadership built right.
This show’s guest today is Phillip French, the Vice President of Network Engineering at Verizon Wireless.
Phillip shares valuable insights with Carrie Charles on how to create a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. He reveals strategies that help make everyone feel valued and connected to reach their full potential.
Listen and learn how one of telecom's great leaders operates his organization and empowers his team!
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Strategic growth for every company and industry is necessary for survival. When it comes to the telecom industry, while we have seen continuous improvement for the past couple of years, some hindrances are stopping it from reaching its full potential. Carrie Charles sits down with Michael Faraone and Michael Devine, Senior Managing Director and Managing Director of Skyway Capital Markets, respectively, as they share their thoughts on factors that drive the growth downwards. Offering solutions, they then discuss how companies and business owners can overcome their pain points from finding talent to retaining employees.
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The further advancements in technology can often alienate those who are not within the industry. As we are pushing for the future, it helps to learn how to bridge that gap among our end-users and customers so we can take the advancements to them and head on to what's next together. Only then can we achieve business excellence. With his way of making everything clear, Jason Inskeep, the Director of the 5G Center of Excellence for AT&T, sits down with Carrie Charles to talk about how they are bringing 5G solutions for business excellence. He shares his insights about the future of 5G, the changes in the industry between tech and telecom, and how they are scaling things at the internal level so they can bring the customers on board. What is more, Jason also discusses how to deploy and monetize 5G and find the right talent and retain them. Follow along as he imparts more wisdom and some tips on getting inside the industry.
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The quality of your service is only as good as the people you bring into your team. With this in mind, in-building wireless integration specialist M-Comm hires for the “who,” not for the “what.” This attitude towards people has allowed the company to build a team and culture that set it apart from the rest of the industry. Holding the reins is the company’s founder and CEO, Graham Ellison, who catches up with Carrie Charles in this conversation. Join in and learn about M-Comm’s vision for growth, its secret sauce for differentiation, its team’s obsession with quality and attention to detail, its unique “road warrior” culture, its approach to internal training and development, and some of the job opportunities that the growing company offers. Graham also shares some of the challenges that he has faced in growing a wireless infrastructure company as its founder and leader.
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The future has already arrived, and it is in the form of 5G. But Oracle brings the cloud native future into the next level with the 5G Next Gen Core. Diving deep into this monumental invention with Carrie Charles is the Senior Vice President and General Manager of Oracle, Andrew Morawski. He shares what this improved cloud means for both customers and operators, how to use it for network slicing, and how it impacts various 5G products today. Andrew also talks about his professional experiences in behavioral interviews, explaining the best practices to make applicant screening more about in-depth storytelling focused on data and less of a tedious and shallow meeting. Moreover, he lists down the most important factors every great business leader today must possess.
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Digital transformation seeps into every aspect of business nowadays, even in the field of telecom project management. This development is a reflection of the larger phenomenon of IT-telecom convergence that is happening today. Dan Zygmunt is in the forefront of this crucial development as the VP of Telecom for Sitetracker, a B2B SaaS project management platform. He joins Carrie Charles in this conversation to discuss what Sitetracker uniquely offers to the telecom industry and what sets it apart from its competitors. He also shares a bit about his own transition to the tech side of telecom, which very much mirrors the larger movement of talent towards that space.
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Above every marketing strategy and brand building is an effective team that can work together towards a specific goal. And nothing can bring you closer to the results you've been targeting than instilling a culture of empowerment within your workplace. Carrie Charles talks with Kenny Blakeslee to share how he implemented such a culture that spelled success for both Apex Site Solutions and Pulse Signal Solutions. He explains how core values must always come into play in real life and helping employees understand why through various programs gives them a bigger professional purpose than they could ever imagine. Kenny also talks about the philanthropic work that puts him and his team in the middle of a battle against human trafficking, further empowering their belief and ideals beyond just being tower leaders.
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What does diversity and inclusion have to do with the world of 5G technology? For Verizon Global Network and Technology Vice President Abby Knowles, equity, diversity and inclusion are going to allow companies to make better and stronger technological innovations. This point of view very much mirrors the telecommunication giant’s stance towards social justice, which serves as a model for the rest of the industry to follow. In the spirit of Women’s Month, Abby joins Carrie Charles to explain why Verizon is not only leading the world in wireless technology, but also in promoting social justice within its ranks and beyond. A Verizon success story herself, Abby is a living proof of the company’s long-standing commitment towards leveraging the unique talents and capabilities that individuals from various backgrounds can offer. She is now at the forefront of that renewed and amplified commitment as Verizon strives to create new benchmarks for diversity and inclusion in the wireless space.
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The kind of culture a company has is reflective of the kind of leaders it has. When leaders walk their talk and get involved in the overall business processes, the company walks alongside it too. In this episode, Carrie Charles brings over someone who has shown tremendous passion, realness, and involvement to his company. She sits down with the President and CEO of Everstream, Brett Lindsey. Brett shares with us how he has built a culture around authenticity, inclusivity, and diversity. He talks about how he empowers his employees and leaders to lead effectively and powerfully. Moreover, Brett then tells us about the things they are looking forward to this 2021 and how they are planning to move with the market as fiber-based network service providers.
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Every company must have a proper workplace culture in order to succeed. But for it to be truly effective, it must not only focus on hitting the goals but also give employees a chance to grow. Carrie Charles is joined by Timothy Biltz, CEO of Segra, to share the secrets of doing an extraordinary workplace culture shift. He explains how starting with the core values made everything fall into place, giving their people a clear idea of how their work impacts the target market and even the entire industry. Tim also discusses the importance of empowering your employees by providing them with many opportunities to prove themselves, finding ways to keep engagement aflame, and allowing everyone to contribute even in the smallest ways possible to the entire company's legacy.
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The demands of the human race will only continue to grow as time passes, with technology continuously keeping up and evolving. And with 5G starting to rise in popularity, a surge in job growth is expected thanks to this innovation. Carrie Charles talks with Sal D'Itri, the Chairman of the National Spectrum Consortium and Vice President and General Manager of Federal for Federated Wireless. Together, they talk about how employment can be impacted by 5G in the future, how it will reach domestic homes, and what to expect when integrating it to our everyday lives. Sal also discusses what policymakers need to consider to maximize the power of 5G and how it changed due to the pandemic.
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A fast and efficient wireless system is truly an excellent tool to use in today's digital world as it opens a lot of opportunities. With everything almost done digital, having a proper connection is a must. However, without a well-targeted plan and strategy, bridging the 5G skills gap would be impossible. Dr. Rikin Thakker saw this opening as an opportunity to help others through the smart use of technology. Carrie Charles interviews the Chief Technology Officer of the Wireless Infrastructure Association to explain how they are using wireless technology to provide utmost convenience to everyone. Dr. Thakker also discusses how WIA can be taken advantage of by students, allowing them to hone their skills and secure the most optimal apprenticeship positions.
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At some point, wireless technology ends up in a network of wires somewhere. ZenFi Networks leads the way in this crucial part of 5G development as a disruptive force in fiber deployment in New York City and New Jersey. Even at the height of the COVID-19 pandemic, the ZenFi team continues to tirelessly transform the metropolitan region’s connectivity landscape. Leading the charge in this massive undertaking is Pat O’Hare, the company’s Senior Vice President of Operations and Engineering. Joining Carrie Charles on the show, he speaks about the company’s phenomenal growth in 2020, its prospects for 2021, the team’s dynamics during remote work and social distancing, leadership challenges in the new normal, and ZenFi’s company culture. Join in and get a glimpse of the real work behind the future of connectivity.
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The challenges of building a virtualized, software-driven network from scratch are real. On today’s podcast, Carrie Charles is joined by Dave Mayo, the Executive Vice President of Network Deployment at DISH Network. Dave talks about some of the challenges they’re facing and how they plan on overcoming them. He also shares the secret sauce to building a network and improving the process of creating a smart, motivated team over time.
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With the world thrust into going virtual by the current COVID-19 pandemic, it is no doubt that the data and technology space is seeing an uptick. In fact, they may probably be one of the industries seeing unbelievable growth now. So what does the future look for the data center industry from here on out? Carrie Charles sits down with none other than Tom Brown, the president and CEO of DataGryd—the single largest data center in New York City. Here, Tom shares with us how the COVID-19 pandemic is changing the business and how it is affecting them in both positive and negative ways. He also tells us more about Edge POPs, the hiring process, DataGryd’s culture, and what it’s like working with them. Listen in on this incredible conversation about finding success in uncertain times.
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Diversity of thought breeds innovation. For many tech companies, it may not be unheard of that they’re mostly composed of a male workforce. Carrie Goetz defies the statistics by being one of the most successful women in tech. Carrie is the Principal and CTO of StrategITcom, a company covering a range of services from strategic planning to design and project implementation, technical writing, or just some help through a procurement cycle. She chats with host Carrie Charles on the show today to share her journey, the current state of women in tech, and why now is the perfect time for them. They also touch on mentorship, sponsorship, and diversity.
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For a tower company to be meaningful and to be at scale, it has to stay private and be permanent. Most of all, it has to partner with the customers, not squeeze them. One such tower company is Vertical Bridge, the largest private owner and operator of wireless communications infrastructure in the US. Alex Gellman, its CEO and Cofounder, joins Carrie Charles on today’s show to share what Vertical Bridge is all about and what makes them different from everyone else. Alex also touches on his personal and professional journey to becoming the leader of Vertical Bridge.
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Nokia is one of the biggest 5G players, not only in the US but in the whole world. As it embraces the next generation of technology, it is going to need to upscale its talent pool to meet new challenges. How does Nokia replenish its talent well, externally and internally? Joining Carrie Charles to talk about this is Marianne Strobel, the tech giant’s Head of North America Customer Marketing and Communication. Marianne shares how the company chooses and accepts new hires and how it develops leaders and employees internally. She also gives us a glimpse of Nokia’s global culture and how it affects the way the organization works. Nokia has long been a leader in the telecommunications industry, and the way things are going, would probably remain so for a very long time. This interview helps us understand why.
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For the existing telecom workforce, there are many very dedicated men and women out there who are deploying 5G technology infrastructure. It's critical to the American public to have that and to be the first to achieve it, but also to make sure that those workers not only come to work but go home at night safe. Om today’s show, Duane MacEntee, the Executive Director of the NWSA (National Wireless Safety Alliance), joins Carrie Charles to talk about how NWSA is raising the bar for the telecom workforce through its ANSI accreditation and the journey and motivation behind this goal.
For the existing telecom workforce, there are many very dedicated men and women out there who are deploying 5G technology infrastructure. It's critical to the American public to have that and to be the first to achieve it, but also to make sure that those workers not only come to work but go home at night safe. Om today’s show, Duane MacEntee, the Executive Director of the NWSA (National Wireless Safety Alliance), joins Carrie Charles to talk about how NWSA is raising the bar for the telecom workforce through its ANSI accreditation and the journey and motivation behind this goal.
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Every now and then, someone comes along and transforms and disrupts an industry. On today’s show, Carrie Charles talks to one of those people, Iyad Tarazi. Iyad is the President and CEO of Federated Wireless, an American-based wireless communications company headquartered in Arlington County, Virginia. Federated Wireless is considered is a phenomenal place to call home by its employees. Today, Carrie chats with Iyad to find out how they create that special culture and the results it produces for the company. To find out more about Federated Wireless and the careers they are hiring for, listen in to this episode.
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Culture is relative to being number one in any industry. After all, in order to provide the very best to your clients, you need to have people who also perform their jobs at their very best. Talking to someone who has brought that amazing employee culture to the telecommunications industry, Carrie Charles sits down with Thomas Kane, the President of the site development firm, Network Building + Consulting, otherwise known as NB+C. With a 500-person team behind, NB+C has one of the best human capital department in the entire country. Here, Tom shares with us how they grew the company into what it is now and what they are doing mission and culture-wise that help them attract and retain talent. He goes further and taps into employee engagement, career path programs, and his plans for hiring for 2020 and beyond. Follow along in this great episode to learn more about the secrets to creating one of the most highly engaged companies in telecommunications.
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In these times of the COVID-19 pandemic, where almost all industries and infrastructures are taking a hit, the digital space has undeniably stood its ground and even became the connective tissue that is holding things together today. Speaking about the power of digital in this episode, Carrie Charles interviews digital influencer and infrastructure visionary, Marc Ganzi. He is a Managing Partner at Digital Colony, CEO-elect of Colony Capital, and the founder and CEO of Digital Bridge Holdings—a leading global investor and owner of mobile and internet infrastructure. Marc takes us deeper into what digital infrastructure is and what work he is doing with 5G. Addressing the elephant in the room, he then talks about the impacts of COVID-19 to digital infrastructures, where he thinks the industry is headed now, and how he has been adapting and rewriting the rules of leadership to help their employees and consumers better. There is so much to be learned from this conversation, so follow Carrie and Marc as they talk about the incredible resilience of digital infrastructures and more.
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The 4th Industrial Revolution merges physical and biological systems. It’s the next step in how society will interact with each other. And for it to work, we need to move data faster and more efficiently.
Which is why 5G has a big role in how it plays out.
And it’s become even more important as we shift to remote work in response to COVID-19.
Our guest this week, Adam Zuckerman, is an expert in the 4th Industrial Revolution. In this episode, he discusses surprising outcomes—both good and bad—that show up as we all work towards the creation of a new normal, including:
You won’t want to miss Adam’s insights into this exciting new space! Listen now and subscribe for future episodes.
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Samsung focused on 5G from very early on. So it’s pioneered many innovations, especially in the millimeter wave spectrum space. And the company is focused on expanding in the U.S, which is an asset to our industry.
Our guest this week is Derek Johnston, Head of Marketing at Samsung Networks.
Don’t miss hearing what Derek shares about Samsung’s:
5G Innovation Zone, which explores manufacturing use cases for 5G Future augmented reality (AR) guided applications Expertise from the silicone layer through networks to devices, which helps its speed to market Humble but hungry culture that keeps an established global brand feeling like an exciting startup Commitment to bridging the gender gap, including hosting an annual Seoul Sisters event Acquisition of TeleWorld Solutions and what it means for them And much more!
Listen now! And don’t forget to subscribe so you won’t miss an episode!
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Over the past few months, the network has faced sudden, unprecedented pressure as work from home and school from home became an instantaneous standard.
This has placed new focus on the importance of broadband and the 5G rollout, and the workforce shortages affecting them.
This week’s guest is Cari Shyiak, CEO of SAC Wireless. SAC teams work within all facets of wireless projects.
For people looking for new careers, telecom holds a lot of promise. The industry will be expanding for years to come. Incredible opportunities will keep opening up. Do you like working outside? Inside? Training? Managing? Serving Customers? Chances are there’s a position that fits what you like to do.
In this episode, Cari discusses
Why Veterans are well-suited for transitioning into a telecom career and climbing the ranks
How SAC is handling the move to remote work and what they’ll do next
His company’s training and retention practices, and more
Cari describes 5G as the underpinning technology for civilization to come. And for the people who want to help make that happen, telecom is a great place to be. Listen now!
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When people talk about the Internet of Things (IoT), they’re often talking about the many devices that can be connected. But we don’t want things to simply connect. We want to have a combined experience with those connected things.
This week’s guest, Dr. Derek Peterson, CTO at Boingo Wireless, has thought about convergence a lot. In his “Convergence Manifesto,” he called on the industry to stop competing and start collaborating.
In this episode, Dr. Derek shares:
What the convergence mindset is and how it can reduce costs and improve opportunities in the industry Why SPIRIT and after-action reviews are important to the Boingo culture How a more personal internet—the “IoMe” instead of the IoT—will reduce everyday friction in our lives
And you don’t want to miss the way Dr. Derek has incorporated this last point very intimately into his life—with a microchip in his hand!
Listen now to hear how this implant is streamlining his life and decluttering his pockets.
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WIA’s premier industry conference, Connect (X), is going virtual this year. Connect (X): All Access will be held May 19, with a Small and Diverse Business Summit May 20-21. All virtual. All free.
WIA’s President and CEO, Jonathan Adelstein, is this week’s guest. Listen now as he shares:
What you can expect from Connect (X): All Access The exciting new Diversity Summit debuting this year The role the Women’s Wireless Leadership Forum (WWLF) plays in championing diversity The labor shortage pre-pandemic and what we can expect after quarantine restrictions are lifted. How the deployment of 5G has become more critical as we’re all relying on broadband more than we ever did WIA’s Telecommunications Education Center and the ways it’s helping bridge industry knowledge gaps The Telecommunications Registered Apprenticeship Program and the $6M Department of Labor Grant that will help WIA improve workforce development
This episode is packed with industry news during this important time. Don’t miss it!
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The number of mobile customers are fairly fixed. And they will all pay roughly the same amount per month for service.
If you’re a carrier wanting to recover the cost of implementing 5G, you’ll want to get smart about the opportunities to provide enterprise-class services on the edge.
This week’s guest is Simon Crosby, CTO of SWIM.AI. SWIM analyses data as it’s streaming, rather than storing it to analyze later. For carriers, this helps them analyze the quality of their networks and the connections they offer their subscribers.
He says the bandwidth of 5G creates opportunities for carriers to experiment with a portfolio of enterprise-class offerings.
At the same time they can massively reduce the cost and complexity of their core networks.
But it will require skills many mobile providers don’t currently have.
In this episode Simon explains some of these business-class services, the challenges carriers will face implementing them, and how carriers can overcome these challenges to come out ahead.
Listen now!
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Most companies recognize the importance of diversity and inclusion (D&I). But they may find themselves short of their goals when it comes to implementation. This week’s guests are from a Top 100 Certified Minority Business. They know what an effective D&I strategy looks like.
Tom Marciano, CRO, and Iris Dawson, VP of Site Development work at inRange Solutions…A company with high retention rates and a management team that came mostly from backgrounds other than telecom.
The company started with a culture of hiring for diversity and inclusion and for drive and integrity. This winning strategy continues through today.
Tom and Iris explain why D&I have made inRange successful. They also share the factors inRange looks for in candidates. And they reveal how the company thinks about empowering and growing their people.
Listen now!
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When companies shift to remote work, they usually do it gradually, with a plan in place. But over the past few weeks, many companies have gone from little remote work to almost 100 percent remote.
Our guest this week is Stephan Dohrn, co-founder of Radical Inclusion. His company helps leaders manage their teams in remote environments. He’s here to offer advice for leaders who may be struggling with this sudden switch.
In this episode, you’ll discover what leaders and managers should know to keep teams motivated and productive. Like how to:
Create rituals, Set expectations, Establish protocols for communication, Manage meetings, Connect with team members, Remain flexible and compassionate about life situations during this unique time, and Understand how you can help and what resources your team needs.
Stephan then shares a new, pro-bono initiative of remote work experts prepared to help leaders learn to manage their suddenly remote teams.
Listen now and subscribe.
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The past few weeks have been uncertain and scary. In our industry, essential personnel are out there working to keep us connected, which is both worrying and inspiring.
In spite of this reality, our worries and concerns haven’t dampened the hope and optimism for the robust recovery of telecom.
Our guest this week is Brett Chester, VP of Marketing for Sitetracker. On March 25, the company published its Telecom Infrastructure Provider Outlook.
The report is based on survey responses from the industry, pre-COVID-19. And it includes updated information from after the outbreak. Both data sets yielded some interesting—and sometimes counterintuitive or contradictory—results.
In this episode, Brett shares some of the surprising findings about growth, margins, project accuracy, hiring, competition, efficiency and meetings.
Brett also talks about the industry response to COVID-19, the risks, and the positive outlook most companies are sharing.
Listen now, and don’t forget to subscribe to future episodes.
And keep an eye out for a new LinkedIn Group called “Telecom Strong.” The group will provide connection, support, and inspiration to the telecom infrastructure industry
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Our guest this week is Will Townsend, Senior Analyst at Moor Insights & Strategy. He travels the world spending time with enterprise infrastructure providers and operators. So, he understands the technology and the services that get layered over it.
And he’s got solid ideas about what is coming next.
Many of the most disruptive transformations will happen in industries that are still “old school.” Like how ride sharing disrupted the for-hire car industry. And many of the disruptions we can’t even imagine yet.
But we can see signs of what is coming with the newest generation of technology:
Industry 4.0- Cloud and edge computing are already improving manufacturing through wireless connectivity.
5G- Fast throughput and lower latency allow efficiencies like extended Subject Matter Experts. These efficiencies will be cost disrupters that can help employers scale their workforce.
Wi-Fi 6-This next iteration of indoor wireless supports multiple devices and the IoT to create better user experiences.
Will also shares what’s going on with private networks, as well as the job opportunities that will come up even as old jobs disappear.
Listen now to catch up on the latest “by the numbers.” And to hear how these technologies can help us cope with disruptions like COVID-19. And be sure to sign up for future episodes!
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If you’re in vertical telecom, you’re familiar with permitting delays and workforce shortages. Your counterparts in horizontal deployments face similar challenges: more applications than governments can handle; uncertainty with regulation, and not enough workforce to install the conduit.
But fiber faces other challenges specific to its underground environment.
This week’s guest is Chad Rasmussen. He’s the President and CEO of the North American division of Cable Runner International.
He explains:
The negative effect small cell fiber applications have on enterprise applications; The outside-the-industry workforce shortages that slow down deployments; and The lack of space in the ROW—where can all that fiber go?
For that last one, Cable Runner takes advantage of an under-utilized existing network of conduit: sewer mains and storm drains. This disruptive technology aims to help support the entire telecom industry.
Listen now to learn how using storm and sewer pipes streamlines the deployment process. And hear Chad’s thoughts tackling the 5G deployment challenges, including the importance of public and private leadership, collaboration, and education
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Finding and retaining talent are twin challenges facing our industry. Add in rapid company growth, and those challenges get more critical and severe.
And yet Leaf Communications isn’t struggling, in spite of impressive growth. In fact, candidates actively seek positions within the company.
So how are they doing it?
In this week’s episode, CEO Dan Leaf, shares the key factors to Leaf’s success, including:
Searching for candidates with the right character rather than particular skills. Focusing on internal training (and Leaf’s target ratio). Committing to military recruiting. Giving employees the flexibility, tools, and autonomy, they need to succeed. Managing growth to retain quality of product, service, and culture. Retaining culture and energy through company growth.
Then he digs into what you can do if your culture needs improvement—and what your first steps should be to get the momentum going.
Listen now and be sure to subscribe to future episodes.
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Perhaps because much of the time, it’s actually less visible.
We’re talking about the fiber network. And 5G and smart cities cannot exist without it.
In the top 25 U.S. metro areas alone, 5G needs 1.4 million miles of fiber. An estimated $130B-$150B in U.S. fiber investment is needed over then next few years to support the network!
Our guest this week is Lisa Youngers. She’s the President & CEO of the Fiber Broadband Association. The association is seeing growth of fiber across all applications…and we’re just at the beginning of the deployment.
The limits to deployment come from two directions—the barriers to construction and the labor shortage. The Fiber Broadband Association works to tackle them both.
In this episode, Lisa explains the common barriers to deployment. And she describes how the association works with policy makers to ease these burdens.
But having permits without people to build out the plans doesn’t speed things up.
Lisa says one of the association members is short 100 crews. Not people…crews. And other members have shortages as well, so they’re forced to turn down work.
Listen now to hear the creative ways the Fiber Broadband Association and its members are working to overcome these shortages to propel fiber deployment forward.
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Episode 12: How NATE is tackling the 5G Labor Shortage
Guest Todd Schlekeway, Executive Director of NATE
It’s a slow climb to train enough tower technicians. FCC Commissioner Brendan Carr says the U.S. 5G rollout requires 20,000 of them. Unfortunately, that many technicians simply do not exist today. As a result, rollouts are stalling.
This week’s guest, Todd Schlekeway, is well-acquainted with this problem. Todd is the Executive Director of the National Association of Tower Erectors (NATE). And he says not a week goes by without someone calling to ask where they can hire more workers.
There are several hurdles to bringing climbers on board… the heights, the travel, and the competition from the other construction trades.
But a wider reaching problem is the industry hasn’t done a good job of talking about career paths and progression.
NATE aims to change this story.
Todd describes its upcoming initiatives to:
Tell a better industry story to new entrants to the workforce. Reach out to high schoolers who have grown up wireless-savvy to share the story. Work with community colleges and technical institutes to launch programs specifically for our industry. Keep supporting Warriors for Wireless as the organization begins to scale its training.
Beyond workforce training, NATE has a busy 2020. The year marks its 25th anniversary, which will be celebrated at the NATE UNITE conference in Raleigh, NC, February 17th-20th.
Todd shares details about the event, as well as what else is in store for NATE this year.
Listen now and don’t forget to sign up for future episodes!
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NATE’s been an industry leader for 25 years. Executive Director Todd Schlekeway talks about the hurdles to hiring enough climbers, the initiatives NATE’s working on to alleviate the strain, and what’s in store for NATE in 2020. Listen now to this week’s episode!
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The future of telecom is much more than an advance from 4G to 5G. The entire industry is being upgraded. It’s no longer just a vehicle for voice and data. There’s a new space for telecoms and businesses to collaborate and create solutions.
This week’s guest is Steve Canepa. He’s IBM’s Global General Manager for the Communication Sector.
He and his team help telecom providers think beyond spectrum and 5G’s benefits. They learn to develop an ecosystem where they can help their business customers create value for their own customers.
In this episode, Steve explains:
- How the network is part of the business solution for customer experience.
- The emergence of the telco network as a hybrid cloud platform and the emergence of edge computing and why that’s important.
- The transition of telecom into a horizontal platform that is software/integration-based, rather than engineering-based.
- How this open architecture lowers CapEx, OpEx, and other costs.
- Examples of AI helping workers do their best work.
- The opportunities for lifelong learning and how collaborating with clients, customers and employees creates a virtuous cycle of benefits.
Don’t miss hearing how the future of technology is changing the industry and the workforce landscape. Listen now and subscribe to future episodes.
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Culture, Diversity, and Workforce Development. They sound like corporate buzz-speak. And it’s true that some companies only pay them lip service. But for the workplaces that understand, embrace, and implement them, they form the foundation of a strong, stable, and successful company.
Jay Brown, CEO of Crown Castle, talks about how Crown’s focus on each of these have made it a coveted place to work and do business.
In this episode, Jay shares:
The three pillars of Crown’s culture—be real, be accountable, and be an owner—that set employees up to thrive and improve; Why culture isn’t just a one-time implementation—it’s an on-going aspiration; What to consider when merging cultures during an acquisition; The way diversity of thought improves decision making; How removing implicit bias in hiring makes Crown more diverse; The challenges of fully sharing a culture with contract workers; And how focusing on general skills and abilities during hiring rather than specific, trainable, job tasks helps bridge the talent shortage.
Don’t miss out on learning how industry leaders are building their teams and their companies. Listen now and be sure to subscribe to future episodes.
What does employee engagement really mean? Our guest this week, Rick Gallagos, CEO of Dale Carnegie Tampa Bay, describes it as “discretionary effort.” An engaged employee goes beyond the bare requirements of their job. Unfortunately for most companies, less than 1/3 of employees are engaged—that’s shockingly low!!!
Which means around 70% of employees are on the disengaged spectrum. The merely disengaged do just their job, nothing more. The actively disengaged spread their dissatisfaction throughout your company. This costs you productivity and profits.
Rick says the numbers are tough to move, but you CAN boost your employee engagement levels beyond the average of 30%.
Here are just a few things we talked about:
The 3 drivers of employee engagement (and the challenges leaders face implementing them); The 4 mistakes companies make when trying to boost engagement; The 1 simple thing leaders can start doing today; Behaviors leaders can look for to see if employees are disengaging; What employees can do if they feel disengagement creeping in; How large and small companies need to look at engagement differently; And the surprising age group that is typically the least engaged, and which can cost you the most.
If you want to improve your employee engagement to retain your talent and boost your bottom line, you’ll want to listen to this episode as soon as possible. And be sure to subscribe so you never miss an episode!
Have you heard that tower climbers will jump to a company for even the smallest increase in pay? It’s not necessarily true.
What is true is companies are under a lot of pressure to get antennas installed. It’s also true that there’s a shortage of tower climbers to do the work. The industry is trying to fix the latter but, for the near future, the reality is not going to change.
So, what can companies and climbers do? This week’s guest, Kathy Gill, Owner of Tower & Safety Instruction in Phoenix, AZ, has some insights. She trains directly with tower climbers and she knows what they care about and why they leave.
In this episode, she shares:
The biggest reason climbers change companies (it’s not for a tiny increase in pay). What makes a crew effective and what destroys it from within. The toll travel takes and what some climbers are doing about it. The small steps managers can take to help keep their crews intact. How management and climbers can work together to get their mindsets and goals aligned.
Gill’s approach focuses on improving the reality that exists rather than feeling dissatisfied about the one that doesn’t. Listen now and be sure to subscribe to 5G Talent Talk.
Do you have a talent shortfall? Open spots that you just can’t fill?
The workforce shortage and its impact on the race to 5G is a regular discussion topic in the industry.
If you’re feeling the pain of too much work and not enough workers, maybe you’re missing (or dismissing) a large segment of the American workforce.
In the next few years, 35% of our workforce will be 50 or older. And 8% of them—about 13 million workers—will be 65 or older.
This week’s guest is Miranda Allen. She’s a nationally recognized expert on generational diversity. And she sits on the FCC’s BDAC Job Skills Working Group. She says companies hurt themselves by not engaging with this experienced workforce.
Listen and learn as Miranda…
Corrects the negative stereotypes of older workers with facts. For example, workers over 50 aren’t less productive. They have the highest level of engagement in their workforce. (And engagement increases productivity… and productivity increases your bottom line.)
Advises mature workers how to revise and tailor their resumes to get through automated recruiting filters. And she suggests what companies should look at in their screening processes if they can’t fill positions.
Discusses why companies need to include age in their Diversity Programs. Discrimination against workers over 40 doesn’t only hamper your profit potential, it’s illegal.
Listen now! Be sure to subscribe to get future episodes and hear past programs!
What would you know if your job was to understand market trends in technology? Guest Stephanie Atkinson, CEO and Founder of Compass Intelligence, will tell you. It’s her business to help technology companies understand their markets better. In this episode, you’ll discover:
What 5G means for business applications and its benefits to business—from automation to user experience, from critical communications to augmented reality, and from IOT to Smart Cities. 5G is not just about low latency and high performance.
The five planning steps businesses should take and the important questions they should ask for each step.
How business leaders can fill their knowledge gaps (and share that knowledge) to keep themselves and their companies competitive.
And you’ll pick up a bonus infographic prepared by Compass Intelligence!
Listen now and don’t forget to subscribe to future episodes!
The fear that AI will take away a significant number of jobs is somewhat exaggerated, says Rana Gujral. Gujral is the CEO of Behavioral Signals and an expert on AI. Behavioral Signals creates software that introduces emotional intelligence into speech recognition technology.
Gujral thinks of AI as comparable to major innovations from the past. They improved productivity and the overall economic ecosystem. They took what humans were doing and enhanced it. And, in many cases, they took on tasks humans didn’t really want to do. But, he agrees, some workers will be affected more than others—just as with earlier innovations.
In this episode, Gujral explains the difference between AI and machine learning; shares his thoughts on the tasks AI will take on and what it’s already doing to help professionals; and discusses the responsibilities and mindsets people and companies can adopt to adjust to these coming technologies.
Listen now for insights on AI and to hear what Behavioral Signals is doing to augment human-to-human interactions and improve human-to-machine interactions. Be sure to subscribe to future episodes.
Every company has a culture, but not every company has a winning culture. One that attracts and keeps talent. With a workforce shortage throughout the wireless industry, though, many companies are wondering what they can do to improve theirs. Every few weeks, 5G Talent Talk will feature a company that has figured it out.
Our first culture champion is Tilson Technology Management with guests Josh Broder, CEO, and Adria Horn, VP of Workforce. Broder says Tilson isn’t a hard place to work, despite working on tough and challenging projects. Tilson’s culture is internally and externally focused, which makes it very purposeful.
Broder and Horn explain how Tilson fosters its values, creates psychological safety and communication paths for its team, and how they’ve evolved their thinking about retention and success for their employees. They discuss why it’s less expensive to invest in seemingly costly benefits. And they share the importance of not just saying a company is inclusive but of actually being inclusive.
Listen now to discover ideas for how to build or improve the culture in your own company. Be sure to subscribe to future episodes.
Robots and AI are poised to make life a lot easier for us. But that reality is causing a lot of people to lose sleep. Workers will be displaced, industries will be disrupted, and our workplaces will be changing.
Guest Alexandra Levit doesn’t lose sleep over this. (But other questions keep her awake…)
Levit is a futurist—she looks at marketplace trends to forecast what has the most potential to cause disruptions. She is also a consultant and author of “Humanity Works: Merging Technologies and People for the Workforce of the Future.”
In this episode, Levit shares a forecast of what the next decade looks like for workplaces, workforces, and careers as technologies expand. And she talks about the critical roles humans will continue to play, the importance of learning agility, and how to start small.
Listen now to discover what we can expect by 2030 and what you can do now to prepare. Be sure to subscribe to future episodes.
By 2020—just a few short months away—millennials will make up over 50% of the workforce. If you don’t understand your company’s average millennial retention rate (not your overall retention rate), it could be costing you a lot.
The average millennial stays in a job for only 16 months. At an average cost of $36,000 to replace a millennial employee, rehiring costs quickly add up. And these costs are usually not in anyone’s budget, so the losses come out of company growth, R&D, or profits.
But not all millennials leave. In this podcast, Dr. Kent J. Wessinger, millennial researcher and author of Bridges Over Ladders: Secure growth and fortify profit with millennial employees, customers, and members, shares the single most important thing your company can do to help retain your millennial employees and the simple ways to do it. Listen now!