High Performance with Josh Phegan and Alexander Phillips: Recent Episodes
Featuring Josh Phegan - voted top real estate coach by REB online, and Alex
High Performance - the podcast for real estate agents looking to dramatically increase their performance and productivity and take their business to the next level.
Featuring the top real estate coach in Australia, Josh Phegan (voted by REB online) and number 1 real estate agent in the country, Alexander Phillips (voted by REB online). Each weekly episode Josh Phegan and Alexander Phillips will share their tips and secrets into every step of the real estate business. Learn from the best in the business for ultimate productivity, performance and growth. Whether you have been in the industry for 2 months or 20 years our experts will share their insights into prospecting, vendor management, listing presentation, marketing, workflow, energy and self-management, productivity and growth so you can become a high performing real estate agent.
This podcast features Josh Phegan and Alexander Phillips on the skill of negotiating that little bit extra by finding the balance between what the vendor and buyer want, qualifying buyers thoroughly to protect your vendor, and getting past hesitation by helping the buyer make their best offer.
In this week's episode of the High Performance Podcast, Josh Phegan and Alexander Phillips talk through the property clock and what you can do next to work this stage of the cycle. Declining markets require more buyer work, more seller work, and realistic hope.
Today's podcast features Josh Phegan and Alexander Phillips on the magic of spring for getting people to market, the importance of building momentum right now and how to do it, they explain how to plan for changes in the markets through the year, what to prepare for this year and why we need to drive the sense of urgency as we come into the spring market cycle.
This podcast features Josh Phegan and Alexander Phillips on leveraging strengths, and finding out what your strengths are so you can keep getting stronger and stay relevant. They give examples of areas of strength, their own greatest teachers over time, and strengths to focus on building to become a phenomenal agent.
This podcast features Josh Phegan and Alexander Phillips on conditions and forecasts, indicators to watch for and factors that drive the market. They show how to build skillsets and adapt to changes, choose the right tools to get the market to move, and get ahead on the conditions of the day.
In this podcast Josh Phegan and Alexander Phillips discuss moody markets like the current one. They describe what defines a moody market and what causes these conditions. They illustrate ways to get creative with solutions and work with the people you already know, and show what you can do when everyone else is hesitating.
In today's podcast Josh Phegan and Alexander Phillips look at buyer work and the first 14 days of a campaign. They discuss specific things to do at the beginning of the campaign to generate activity, what doing the work actually looks like, selling upgrades and progressing both vendors and buyers.
In this podcast Josh Phegan and Alexander Phillips talk about the standard for vendor communication, setting expectations for what's probably their biggest asset, having a daily run sheet of people to call, staying invigorated throughout the campaign, having those 'real' conversations and being consistent with communications.
In today's podcast Josh Phegan and Alexander Phillips look at the good setbacks that affect change, using setbacks as a reset, doing a post-sale F1-type race review, maintaining and gaining momentum after a setback, using sports as a driver for your game prep, and things to do to change mood and mindset for recovery.
This podcast features Josh Phegan and Alexander Phillips on how to get better at getting better, feeding the hunger for improvement, staying relevant, keeping focused on the core before looking at extras, knowing where to actually progress people, recognising opportunities to evolve, and the most important skills to master right now.
In this week's episode of the High Performance Podcast with Josh Phegan and Alexander Phillips, we talk through why those who have more fun in business win. When you tighten, that's where the injury happens.
This podcast features Josh Phegan and Alexander Phillips on what you can do to unlock capacity - generate listings through open homes and cross-selling, expand into doing more buyer work, get intentional with call sessions to get your appointment numbers up and get face to face as much as you can.
In this week's episode of the High Performance Podcast with Josh Phegan and Alexander Phillips, they talk through the critical skill of understanding the client and their situation, so you can get to yes. Learn the trial closes and situational awareness that the best agents use, to get to yes.
This podcast features Josh Phegan and Alexander Phillips on the numbers and how they relate to your success, keeping your volume of appointments high to assure sales, gauging customer motivation, getting expired/withdrawn properties sold, and finding the opportunity that every market creates.
In this week's episode of the High Performance Podcast, Josh Phegan and Alexander Phillips talk about Attitude & Altitude. They establish minimum business standards, explain why they matter for decision-making, and how to pre-frame vendor and buyer commitment.
This podcast features Josh Phegan and Alexander Phillips on establishing minimum business standards, why they're important to decision-making, pre-framing vendor and buyer commitment, examples of basic standards, and firm standards they maintain in their own organisations.
In this week's episode of the High Performance Podcast, Alexander Phillips and Josh Phegan talk through the role of objections in the sales process. Objections evolve, and there are some simple techniques you can use to overcome them.
In today's podcast Josh Phegan and Alexander Phillips look at the best moments of 500 Episodes of High Performance Podcast. They discuss giving back to the community, creating momentum through consistency, amplifying what you're best at, getting the processes right, reading conditions and adapting, and establishing your presence in your marketplace.
In today's podcast Josh Phegan and Alexander Phillips talk about effecting a second quarter recovery to get you back on track by knowing what you're doing well, staying ahead of the market, keeping a positive mindset, and advising why right now is the best market for upgrading assets.
In today's podcast Josh Phegan and Alexander Phillips pose the question, What are you known for? They review why you need to know what makes you different inside of your marketplace, attributes that make an agent exceptional, building your listing presentation around what you do best, and getting good at presenting yourself with confidence.
This podcast features Josh Phegan and Alexander Phillips on sales process excellence. They discuss what to do differently to evolve towards excellence, creating more sales by driving daily proactivity, understanding buyer urgency and making your minimum documented standards exceptional.
In this weeks High Performance Podcast with Josh Phegan and Alexander Phillips we talk about the fast changing market dynamics. From petrol to Middle East tension, to interests rates, every storm brings its opportunities. Focus now on what sells and improve the quality of your buyer work.
In this podcast Josh Phegan and Alexander Phillips look at the need to edit frequently to avoid getting overwhelmed. They discuss having a team so you can focus on what you need to do, reducing unnecessary complexity, removing before adding, and using technology to speed up your processes.
In today's podcast Josh Phegan and Alexander Phillips talk about the importance of focus vs. awareness to drive momentum. They discuss using your competition to improve your own performance, doing better than the number one agent in your market does now, building upon your customers' growth trends and then spreading into the next generation.
This podcast features Josh Phegan and Alexander Phillips on dialing in your routine. They talk about learning what works and getting it right, knowing how you work and what your day should be like, benefits of an early morning start, what a new agent should know and do, and setting specific routines for different days.
In this week's podcast, Alexander Phillips and Josh Phegan talk through the skills to become a dynamic presenter. From time limitation, to notes, from questions to diagrams, learn what it takes to win more often.
In today's podcast Josh Phegan and Alexander Phillips look at what to measure, and when. They discuss the importance of conversion rates, looking for longevity, turning appraisals into listings, scheduling measurements by the week, month and year, and responding to early indicators to adjust behaviour.
In today's podcast Josh Phegan and Alexander Phillips talk about performance as a way of life, developing the high-performance mindset, goals and measurements, competing against yourself, following routines naturally, and doing it all because you like it.
In this podcast Josh Phegan and Alexander Phillips discuss the difference that more structure and more discipline makes to high performance, how the first 2 hours of the day defines the rest, putting your people in positions to grow, and setting hard start and finish times for each task or appointment.
This podcast features Josh Phegan and Alexander Phillips on drive and determination for the new year, setting goals around what you want to accomplish, doing what you enjoy and are good at, recurring goals and one-offs that keep you working, and building a foundation to help you achieve a higher level of performance.
In today's podcast Josh Phegan and Alexander Phillips talk about the power of long term teams. They review their combined experience with their own teams' ability to perform when they're gone and solve problems effectively, how they train and support their people, set high expectations and clarify standards, and reward their successes.
This podcast features Josh Phegan and Alexander Phillips on burnout inside the industry and how to avoid it. They promote focusing on clear goals, applying positive pressure in a powerful way, staying disciplined and focusing on the future, and calling your past clients and best leads to nurture those relationships and maximise your wins.
In this podcast Josh Phegan and Alexander Phillips talk about learning how to shift markets and why you should do it. They discuss finding and nurturing your opportunities, keeping an open mind with broad market and product knowledge, getting strategic around what you're looking for and watching for properties up and down the price range that can lead to more possibilities.
In today's podcast, Josh Phegan and Alexander Phillips discuss establishing discipline within your business through weekly rhythms. They discuss what to focus on each day of the week, ensuring that each role is clearly defined and that all team members understand the basics, consistently performing well in their respective areas.
This podcast features Josh Phegan and Alexander Phillips on performing a campaign refresh to get those lagging B and C-grade properties sold before Christmas. They advise re-energising yourself, giving the vendor options, getting action on the property and getting the pricing right.
This podcast features Josh Phegan and Alexander Phillips on discipline and focus, the core disciplines that help you increase sales, being focused on day to day practices, and making sure the people inside of your team have the same focus and can make the same plays.
In today's podcast Josh Phegan and Alexander Phillips talk about mindset mastery, becoming who you want to be, why pressure is a privilege, and the disciplines and behaviours required to make it happen every day.
In today's podcast, Josh Phegan and Alexander Phillips talk about the big shifters in performance, having the right mindset and energy, knowing who you are and delivering on what you're passionate about, operating from a learn-it-all position and becoming a creative problem-solver.
In this podcast, Josh Phegan and Alexander Phillips discuss closing the gap between buyer and seller pricing expectations with the home guarantee scheme, why vendors should focus on what's happening inside their own market, and specific advice agents need to share with buyers.
This podcast features Josh Phegan and Alexander Phillips on dialling performance levels up by bringing high energy and working in synergy with your team, taking time off at scheduled intervals, observing throughput considerations, letting your team go to grow and maintaining great team communication.
In today's podcast, Josh Phegan and Alexander Phillips discuss boosting personal effectiveness, ways to improve productivity and performance, learning to let go of tasks others can do, adapting and being flexible, working with intensity, and then taking time off when you holiday.
This podcast features Josh Phegan and Alexander Phillips on seizing the opportunity in every sale, avoiding leakage by identifying and working with leads, crucial elements of buyer work, steering people into selling mode, and letting the right people know about a new listing early on so they have time to think about it and act on it.
In this podcast Josh Phegan and Alexander Phillips talk about the need for product knowledge and how to get it, being able to talk with confidence about the house, creating rapport with the buyer and discovering what they'll pay more for, turning objections into positives, and understanding the quality you're representing.
In today's podcast Josh Phegan and Alexander Phillips talk about the power of brand, how you're perceived in your marketplace and how you shape that perception, looking like a trusted advisor, developing the mindset that prevents you from being pigeonholed, and making yourself relevant to the situation and the needs of your client.
This podcast features Josh Phegan and Alexander Phillips on how new agents can become successful. They share their own experiences starting out and discuss why you can't fast-track to success, how to build your skillset and product knowledge, and how to transition into a new situation even if you've been in the industry for years.
This podcast features Josh Phegan and Alexander Phillips on the power of campaign essentials and what great agents do, why trying to sell off-market is a bad idea, handling vendor objections with clarity, and knowing your process - what to do and the right time to do it.
In today's podcast Josh Phegan and Alexander Phillips talk about increasing average sale price by having the mindset for making money, believing in your own process, being extremely well prepared for the listing presentation and using the power of great storytelling.
In today's podcast Josh Phegan and Alexander Phillips talk about managing energy in spring as things get busier, maintaining the most important parts of the sales process, ways to prepare, plan and refresh ahead of spring, and working a good dataset to build momentum.
In this podcast, Josh Phegan and Alexander Phillips discuss the process of winning in business, having the mindset to win and doing the activities that get results. They explain how agents in hybrid roles can get ahead and how to gain market share one market at a time.
This podcast features Josh Phegan and Alexander Phillips on how to put your spring strategy in place, scheduling and shifting your narrative in specific months, when to start listing for the next year, being disciplined around your target and sticking to your rhythm.
In today's podcast Josh Phegan and Alexander Phillips talk about setting up the week for success by using Sunday for planning the week ahead, structuring priorities for each day, setting the best time of day for specific tasks, and getting clear on the purpose of each meeting during the week.
This podcast features Josh Phegan and Alexander Phillips on the discipline muscle and how to build it by following a routine, setting up your technology to remove distractions, using basic routines to live a good life, and designating distractions as rewards to enjoy once the work is done.
In this podcast Josh Phegan and Alexander Phillips talk about getting ahead with basic disciplines, having a financial plan, using debt and mortgage as forced savings, having automatic deductions for specified accounts, and investing some commission income into the business.
In today's podcast Josh Phegan and Alexander Phillips talk about the lifetime value of a customer, the importance of maintaining long-term relationships with past clients, what can change in their lives in months or years and making sure you're top of mind for them when they need to buy or sell their property.
This podcast features Josh Phegan and Alexander Phillips on the red light, green light approach to knowing when you're off track, recognising early indicators, having fail-safe systems in place and an in-depth strategy for each property, and maintaining buyer confidence in the marketplace.
This podcast features Josh Phegan and Alexander Phillips on the skill in sales process, methodology and buyer behaviour, making sure your vendor understands the process, the three reasons why someone should buy, and the benefit of listing several similar properties at the same time.
In today's podcast Josh Phegan and Alexander Phillips talk about how to go all in on marketing, getting clear about your agent marketing schedule for getting the maximum audience, differences in the digital world vs. the press of the past, and making the most of it to position your brand.
In today's podcast, Josh Phegan and Alexander Phillips talk about focusing on competitors or customers, why worrying about competitors is a waste of time, whilst attention to customers builds your brand and momentum, why AI will never replace face-to-face customer relations, and visualising data to serve more customers.
In this podcast Josh Phegan and Alexander Phillips discuss the process of building momentum in your career by having a plan for each week, maximising business time for business things, having a '44 weeks in the year' mindset, and planning for holidays to avoiding burnout.
In this week’s edition of the High-Performance Podcast, Alexander Phillips and Josh Phegan discuss how trigger events drive relevance. Think what’s just been listed, what’s just been sold? How does that drive decisions on behalf of market appraisals, past clients, landlords and archived landlords?
In today's podcast Josh Phegan and Alexander Phillips talk about achieving market dominance, what it takes to become Number One inside your market, getting area-market-transactional knowledge, generating leads, the formula for winning the business, and the process for getting to sold.
This podcast features Josh Phegan and Alexander Phillips on the nature of longevity in the real estate business, understanding what it is you're doing, avoiding complacency, retaining your people long-term and helping them grow into stable, capable roles that let you do the work you need to do.
In this podcast Josh Phegan and Alexander Phillips talk about how conscious choice and discipline lead to success by putting you ahead of your competition, making you visible in your marketplace, getting you into productive momentum, and keeping you on the phone and connected.
In today's podcast, Josh Phegan and Alexander Phillips discuss dealing with this age of chaos, what to do in the short weeks ahead to put yourself at the forefront, tariffs and unpredictable interest rates, and having your narrative down for marketplace trading regardless of election results.
This podcast features Josh Phegan and Alexander Phillips on the power of referrals. They discuss relationship-based referrals, maintaining those relationships, being referral-worthy, making referrals yourself, and the advantages of stakeholder relationships.
This podcast features Josh Phegan and Alexander Phillips on data and insights for third party listing, creating a better narrative for buyers and sellers, watching and understanding the global market, and which data to watch so you know what's making an impact inside of your marketplace.
In today's podcast Josh Phegan and Alexander Phillips talk about how to get team members listing, letting go to grow, instilling confidence and avoiding overprotection, setting appropriate parameters, and trusting them to do it right when you're not there.
In this week's High-Performance Podcast, Josh Phegan and Alexander Phillips discuss the critical skill of turning every sale into two more listings, from great buyer work to seller work, from building data to working relationships.
This podcast features Josh Phegan and Alexander Phillips on getting back to growth and off the plateau, coming back from burnout and getting recharged, strategy and momentum for getting back into your market, and identifying, developing, and leveraging your strengths.
In today's podcast, Josh Phegan and Alexander Phillips discuss using appointment momentum to drive results, avoiding complacency, taking the initiative and being approachable, taking on expired listings, and booking immediate appointments to regain the seller's trust.
In this podcast, Josh Phegan and Alexander Phillips talk about turning frustrated pipelines into quality pipelines by tracking buyers and sellers, making hit lists, knowing who you're going to contact every day, maintaining database hygiene, and recognising the hot opportunities in front of you.
In today's podcast Josh Phegan and Alexander Phillips talk about preparing for objections as part of the sales process, developing a process for getting past them, addressing the most frequent objections, using social proof, backing your people in, and getting creative with your pitch.
This podcast features Josh Phegan and Alexander Phillips on what we do in the marketing and relationship layers, going deeper with buyer work, building momentum to progress the pipeline, using a daily checklist, and using database depth to find buyers.
In this week’s podcast, Josh Phegan and Alexander Phillips talk through what it takes to become a learn-it-all. After 20-plus years in the industry, Alexander’s still hungry to learn, grow and be at his best. What’s the difference between those who make it and those who can’t get off a plateau? The desire to be better.
This podcast features Josh Phegan and Alexander Phillips on the formula to become number one in your market, the long-game mindset, putting the right elements in place, approaching it as a game, staying adaptable to an ever-changing market, being smart and avoiding ego-driven mistakes.
In today's podcast, Josh Phegan and Alexander Phillips talk about new-age buyer work, deciding which buyers need to be on your hit list, what you actually need to hear from the buyer, how to qualify their level of urgency, cross-selling leftover buyers, and establishing your name in the marketplace.
This podcast features Josh Phegan and Alexander Phillips discussing tight campaign management, using off-market preparation to shorten days on the market, and the importance of setting and maintaining a high standard for what makes a campaign great.
Josh Phegan and Alexander Phillips talk about what it takes to get quick momentum as the year kicks off from running open for inspections early to better buyer work for quicker sales. They discuss how Alexander works his calendar to his advantage and what he’s learning as he matures.
In today's podcast Josh Phegan and Alexander Phillips talk about creating momentum to do great work and stay productive, especially at this time of year. They discuss planning for the last sales before the Holidays, and preparing now for the first listings of next year.
This podcast features Josh Phegan and Alexander Phillips on overcoming adversity as a skill, influences that increase with age, ways to remove yourself from distractions and recover so you can perform, career as a stabiliser, and things to do at this time of year.
In this week’s High-Performance Podcast, Josh Phegan and Alexander Phillips discuss how hunger and long-term vision are critical for success, especially in tougher markets. They also discuss humility and why it’s important in both moments of success and failure and how to be people-smart as you build your career
This podcast features Josh Phegan and Alexander Phillips on doing better buyer work by finding buyers ready to buy, appraisals that are buyer/sellers, passive buyers who need help to become active, and using online resources to show customers even more available properties.
In today's podcast, Josh Phegan and Alexander Phillips talk about doing a campaign refresh to get unsold properties sold, changes to make to reboot a property, the danger of simply hoping for a market boost or interest rate increase, and the probability of a choppy market going forward.
This podcast features Josh Phegan and Alexander Phillips on delivering better advisory to buyers and sellers, how changes in capital have affected spending power, economic factors and lead indicators, and knowing your market so you can prepare clients for the next market cycle.
In today's podcast Josh Phegan and Alexander Phillips talk about the energy game, how to maintain energy, how to recharge, ways to avoid burnout while maintaining high performance, the role of routine and discipline, and keeping goals realistic and challenging to drive motivation.
In this week’s High-Performance Podcast, Josh Phegan and Alexander Phillips discuss the pursuit of being the best in the world at what you do. Alexander compares how he ran a campaign when he first started to how he does it today. The secret is to never stop improving, from buyer work to marketing, sale method to pricing.
In this podcast Josh Phegan and Alexander Phillips discuss the process of defining markets, the transactional value of a potential new market, the natural lifetime progression of the customer, and viewing past clients as your sales force.
This podcast features Josh Phegan and Alexander Phillips on the thrill to win, dealing with hubris when you win a lot and the letdown when you lose, using losses to drive you upward, and always moving on to the next lead right away.
In today's podcast Josh Phegan and Alexander Phillips talk about getting commitment from buyers and sellers, closing and progressing a seller, preparing a buyer for purchase, and making sure you're out in front of the competition in the listing presentation.
This podcast features Josh Phegan and Alexander Phillips on generating listings from every sale, which referrals are key, how to target marketing to specific customers for each property, and what to do next as soon as the sale is done.
In today's podcast, Josh Phegan and Alexander Phillips discuss price reductions and what you can accomplish with them, getting new enquiries, what the vendor needs to see you do, and the marketing psychology behind what you call it and how you price it.
This podcast features Josh Phegan and Alexander Phillips on adapting to the conditions of the day, evaluating key points in the market cycle, and finding buyers who aren't yet in the market but might have the capacity to do something soon.
In this weeks High Performance Podcast, Josh Phegan and Alexander Phillips talk through what to do when you’re not getting what you want. Alexander discusses what he does to reset, how to get back to the core of what great agents do, and focus on your customers.
In this podcast Josh Phegan and Alexander Phillips discuss navigating conditions that impact the way people spend money, cheap money vs. expensive money, communicating value with buyers and sellers, and they show how to read and respond to market conditions.
Alexander’s performance is like nothing else in the real estate industry. This week, Alexander and Josh talk about his Spring launch, with 41 new campaigns to market and six already sold in their first week on the market. It’s an incredible insight into how Alexander makes his market and chooses his timing.
This podcast features Josh Phegan and Alexander Phillips on driving your competitive spirit, the role model approach, maintaining motivation, developing the competitive spirit and learning how to turn it on at will.
In today's podcast Josh Phegan and Alexander Phillips talk about age, profile, demographic and understanding the customer's situation, working with another agent to build rapport with the customer, and developing situational awareness for what you're walking into.
This podcast features Josh Phegan and Alexander Phillips on predicting markets, the influence of interest rates and why they rarely go low, why the current rate shouldn't delay purchasing property now, buying for the long term and working with seasonal markets.
In today's podcast Josh Phegan and Alexander Phillips talk about buyer work that works, getting good at buyer work, how the best agents do it, where agency training tends to fail, transferring buyers and turning past market appraisals into new buyers.
This podcast features Josh Phegan and Alexander Phillips on competitive drive and the desire to be the best, recalibrating when you're off your game, keeping a positive outlook, and using your numbers and customer feedback to improve your listing presentation.
In today's podcast Josh Phegan and Alexander Phillips talk about the three drivers for growth, which driver has the greatest impact, lead source generation and lead attribution, and building great customer relationships.
This podcast features Josh Phegan and Alexander Phillips on career turning points, how adversity drives success, having the right team and mentality, investing in infrastructure ahead of the curve, and knowing the metrics that track growth and momentum.
In this podcast Josh Phegan and Alexander Phillips discuss campaign success and why you need to know your metrics, the importance of the set up to sell meeting, and what the numbers for a second inspection are telling you about getting to sold.
This podcast features Josh Phegan and Alexander Phillips on fast and effective dialogue to motivate the customer, optimise every phone call and get specific information, they advise building long-term relationships, and share tips for improving your dialogue and delivery.
In today's podcast Josh Phegan and Alexander Phillips talk about rituals and routines for keeping your data clean, building data vs. working it, keeping up with past clients, checking the right data at the right time and becoming the agent you want to be.
This podcast features Josh Phegan and Alexander Phillips on auction skills for motivating bidders, doing the buyer work, campaign involvement and auction preparation, establishing intent in the buyer relationship, and the skill of knowing what to do to get to sold.
In today's podcast Josh Phegan and Alexander Phillips talk about culture in a team, how it should look in the marketplace, maintaining a high pace with low stress, opportunity as reward, and picking the right people for your team culture.
This podcast features Josh Phegan and Alexander Phillips on calendar management to keep you ahead, why it's a critical skill, blocking and stacking events, giving calendar access to everyone, staying productive and having ample time for each client.
In today's podcast Josh Phegan and Alexander Phillips talk about what to do when the market's slow by bringing buyers and vendors together, managing vendors, finding and motivating buyers, and creating flow through the campaign.
This podcast features Josh Phegan and Alexander Phillips on the open for inspections flywheel, what makes it work, how it rapidly grows your database and your business, knowing the numbers you need, and how setting goals switches you on to do more.
In this podcast Josh Phegan and Alexander Phillips discuss the power of routine for stress reduction and making your days easier, getting more done in less time, how to schedule your routines, and using the CAR method for planning.
This podcast features Josh Phegan and Alexander Phillips on becoming number one in your chosen market by choosing the right market for you, keeping yourself visible, using the data you've got, and staying consistent with the actions that win listings.
In today's podcast Josh Phegan and Alexander Phillips talk about using the virtual boardroom concept to surround yourself with great role models, use comparison as inspiration, set high expectations, and become a phenomenal agent.
This podcast features Josh Phegan and Alexander Phillips on maintaining consistency through planning, scheduling and tracking, focusing on results first, setting a goal and breaking it down into daily tasks, and competing with yourself to gain momentum.
In this podcast Josh Phegan and Alexander Phillips discuss skill growth through experience, creating a foundation for learning, coaching on the job through feedback and advice, using a job scorecard, and knowing the skills you need your people to grow.
This podcast features Josh Phegan and Alexander Phillips on working with co-agents, setting parameters and commission structure, presenting a united front, matching skillsets and demographics to vendors, and teaming up with the right person to win the listing.
In today's podcast Josh Phegan and Alexander Phillips talk about navigating April by making changes around buyer dynamics, timing and price points, narratives that boost buyer urgency, and planning campaigns around holidays a full year ahead.
This podcast features Josh Phegan and Alexander Phillips on differentiators that win listings by making people want to use you and pay more for the privilege, and creating a lifestyle that supports performance, consistency, and the drive to always get better.
In today's podcast Josh Phegan and Alexander Phillips talk about big growth, what you need to get it, focusing on total volume, having a great team so you can take on more listings, clearing away distractions and always evolving.
In this week’s episode of the High-Performance Podcast, Josh Phegan and Alexander Phillips discuss the importance of area knowledge, from local planning to local schools, price drivers, and development potential. They discuss how to get great area knowledge and the difference it makes when prospecting and listing.
In this podcast Josh Phegan and Alexander Phillips discuss the art of pricing, variations in markets and pricing restrictions, bringing buyers to auctions, working with guide pricing, and clearly explaining how market conditions impact pricing to owners.
This podcast features Josh Phegan and Alexander Phillips on setting the vision for a team, training and energy, advantages and opportunities for team members, and tips for team leaders on knowing when to step back so your people can grow.
In today's podcast Josh Phegan and Alexander Phillips talk about stimulating your hunger for growth by understanding what drives you, seeking out responsibilities and commitments to motivate you, and being consistent whether you're successful in the moment or not.
In this week's episode of the High-Performance Podcast, Alexander Phillips and Josh Phegan talk about the power of momentum. Fitness is your speed of recovery. After the holiday season, just how quickly can you get back to your best in business? Listen to the episode now.
In this podcast Josh Phegan and Alexander Phillips discuss how to finish a year by avoiding distractions, maintaining momentum, hitting goals, landing opportunities, knowing what to do when you think there's nothing left to do, and planning ahead for next year.
This podcast features Josh Phegan and Alexander Phillips on closing when you can't by staying active with the customer, following up, setting touchpoints, using buyer transfer and cross-selling, doing great buyer work and making it easier for the customer.
In today's podcast Josh Phegan and Alexander Phillips talk about dialogue mastery with tips to get good at it, understand the customer and build rapport, coach newer agents on their phone skills, and leave voicemails that get results.
In this week's High-Performance Podcast with Josh Phegan and Alexander Phillips, they discuss how to overcome adversity quickly. The importance of mindset, bouncing back with passion and doing everything you can to create an environment for success.
In this podcast Josh Phegan and Alexander Phillips discuss skill set acquisition and essentials you need from the start, why agents should start out in property management, the ability to share energy and momentum, and to get the client where you want them to be.
This podcast features Josh Phegan and Alexander Phillips on how to wake up productive, use your calendar, make those moments of dead time during the day productive, keep up with ever-growing demand, and get through challenges by planning ahead.
Today's podcast features Josh Phegan and Alexander Phillips on closing, how the process of progression has changed, asking the right questions, contents of the closing email, proptech, pushing to decision, and the ability to close on the spot.
In this podcast Josh Phegan and Alexander Phillips discuss raising to new heights to increase your numbers by breaking barriers, limiting what you do and outsourcing the rest, learning new ways to do more things, and using 10X thinking to reimagine your business.
This podcast features Josh Phegan and Alexander Phillips on calendar management. They look at categories for scheduling, sharing the calendar with the team so everyone's on track, relaxed and prepared, meetings are short and productive, and energy/effort are maximised.
In today's podcast Josh Phegan and Alexander Phillips discuss confidence in your listing skill, approaching the listing with intention, getting focused and being prepared to go forward, and showing the customer you know what you're doing and they can relax.
In this podcast Josh Phegan and Alexander Phillips discuss maintaining pace in fast and slow markets by understanding buyer behaviours, timing your pricing right, learning to move quickly, and they discuss advantages of using the Section 66W form.
In this High Performance Podcast for Real Estate Agents, Josh Phegan and Alexander Phillips explain what you need to know about the foundations for business growth. Alex talks about maintaining growth once you have it, being consistent and accountable, and tells how his organisation keeps getting better each year by growing the team and the business together.
They discuss letting go to grow and why it's so important, getting focused on prime-time work time and what you need to be doing for the customer, and being at your absolute maximum output during those hours you're working.
This High Performance Podcast for Real Estate Agents features Josh Phegan and Alexander Phillips on market distractions that waste time and opportunites. Alex tells how he cuts through objections and excuses to keep listing and selling. Josh outlines why this is a great time to go to market and gain momentum, and tells how to get past some of the obstacles and distractions ahead.
Josh and Alex discuss looking ahead and preparing your vendors now for campaigns in January. Josh tells who agents should be calling and suggests some dialogues for those calls, and shows where we should focus over the next six weeks to close out the year.
Today's High Performance Podcast for Real Estate Agents features Josh Phegan and Alexander Phillips on staying consistent with prospecting. Alex tells how he prospects every day, maintains his energy and continues to create opportunity, and he advises to prospect for the future and not just for now. Josh notes that you actually have to call your past clients to get those listings today, and he describes a successful formula for deciding who to call next.
Alex gives examples of where to find prospects to call and then put into your database to call again, and Josh reminds us that if you don't ask you don't get. If you can shower every day then you can prospect every day, and get those listings numbers up.
In this High Performance Podcast for Real Estate Agents Josh Phegan and Alexander Phillips talk about why you need to get off your plateau and go for growth. Alex advises doing the simple things right and offers examples of what to do, and he observes that you've got to really want to grow and do the work. Josh adds that you don't leave a campaign without having generated something else off the back of it.
Josh states that you've got to have a hunger that drives you, and Alex describes some of the ways an agent can consistently feel that push to get the market appraisals, listings and market share you need to chase your dreams.
Today's High Performance Podcast for Real Estate Agents features Josh Phegan and Alexander Phillips on the importance of lifting up your team members. Josh proposes transitioning them into being able to do all of the functions inside of your business. Alex elaborates on having capable people, letting them make mistakes and learn from that, how he guides his people through their learning process and handles different levels of productivity.
Josh and Alex discuss how much you should throw to the co-agent when working with customers, when to let them work without you being there, and establishing customer confidence in working directly with that co-agent.
This podcast features Josh Phegan and Alexander Phillips on the buyer-seller customer and the buyer-seller list, discovering what the customer wants to do, explaining what they need to understand about the process, and unlocking their finances so you can progress them.
This High Performance Podcast for Real Estate Agents features Josh Phegan and Alexander Phillips on depth of market relative to the size of your marketplace. Alex advises having a variety of properties rather than specialising in one price range, which allows you to maintain greater volume. He notes the need to understand the ebb and flow of your marketplace, and Josh explains how listing ahead of the spring auction campaigns sets you up for the rest of the year.
They discuss establishing yourself as your vendor's trusted advisor, Your expectations vs. what the market will actually respond to, and positioning yourself now to get momentum for January to avoid the joyless roller coaster of no stock/too much stock next year.
This podcast features Josh Phegan and Alexander Phillips on maintaining a fitness routine for life, how to maintain energy, avoiding overtraining and injuries, making time to train, and enjoying mental benefits as well as improvements in your quality of life.
In today's podcast, Josh Phegan and Alexander Phillips talk about the prediction versus creation economy, creating your market instead of responding, sourcing the best data and intel for advising the client, and maximising your time to increase your performance.
In this episode, Josh Phegan and Alexander Phillips discuss the lifetime value of a customer and the number of transactions they could do with you, the touch points that will set you above the competition, while also remembering that people are people, they're not just data.
In today's podcast Josh Phegan and Alexander Phillips talk about team members asking themselves, should I stay or go? They discuss why people stay in a team, attributes of prospective team members, titles and roles, and helping people grow inside of the team.
This podcast features Josh Phegan and Alexander Phillips on before, core and after-markets, the consumer lifecycle and logical trends of growth, the dangers of pigeonholing in set price ranges, and going into every listing presentation prepared to sign on the spot.
In today's podcast Josh Phegan and Alexander Phillips talk about finding more balance with planning, segmenting the year and using a formula for improvement, knowing what to plan for, specifically planning for family time and creating balance for self.
In today's podcast Josh Phegan and Alexander Phillips discuss why simple wins, AI and predictive technology, data versus relationships, getting permission and being relevant, keeping your competitive drive, and creating a motivational mental headspace.
In this podcast Josh Phegan and Alexander Phillips discuss the 6 campaign stages, what needs to happen at each stage, keeping the sales process on track, moving quickly to re-list unsold properties, and attracting the buyers who are sitting back.
In this week’s episode of the High-Performance Podcast, Alexander Phillips and Josh Phegan discuss the importance of fitting in rather than standing out, how personal presentation, marketing and video play a role in defining your target market, and how your style impacts on the type of clients you work with.
In this podcast, Josh Phegan and Alexander Phillips discuss mindset mastery, from early inspiration to what drives you now, setting goals and staying focused on them, moving forward after a disappointment, and maintaining perspective on what's ahead.
This podcast features Josh Phegan and Alexander Phillips on the consistency skill for keeping the business moving, looking beyond the deal at hand, gamifying the process, continuing to push during good times, and using momentum to surpass the target.
In today's podcast, Josh Phegan and Alexander Phillips talk about maintaining daily drive and momentum by generating high energy, using time well, avoiding burnout, having a mindset for daily prime time, and regularly resetting by planning for downtime.
This podcast features Josh Phegan and Alexander Phillips on the performance zone, how to get into it, when to reset and recover, signifiers that put you in the zone, and setting business and home environments that let you perform at your best and become who you want to be.
In today's podcast Josh Phegan and Alexander Phillips talk about the importance of goals that motivate, reasons people fail to reach their goals, setting behaviours that set you up for success, and doing the basic routine things that get you where you need to go.
This podcast features Josh Phegan and Alexander Phillips on how the open house flywheel sets the rhythm for your business, maintaining consistent momentum throughout the year, using the 10-10-20 rule, getting your hunger back, and making the flywheel work for you.
This podcast features Josh Phegan and Alexander Phillips on creating urgency for listings. They discuss ways to always have listings, avoid losing appraisals by having a toolkit, and progress people by opening up their vision for the future.
This podcast features Josh Phegan and Alexander Phillips on how to change the game by using blue ocean strategy around competition, taking an enthusiastic approach, using checklist-driven processes, and maintaining great relationships for all market conditions.
In today's podcast, Josh Phegan and Alexander Phillips discuss ways to market-proof your business by forecasting and adapting, understanding local and global market dynamics, pricing to create buyers, and working multiple market areas and price ranges.
In this podcast, Josh Phegan and Alexander Phillips discuss dominating a market even if it's new to you, taking a broader view to make sure your marketplace has room to grow and expand your volume, and understanding demographic trends in your market areas.
This podcast features Josh Phegan and Alexander Phillips on bringing sellers to market, why people are reluctant to transact right now, why this might be the best time for some sellers and buyers, and asking "why now?" to learn the customer's level of urgency.
In today's podcast, Josh Phegan and Alexander Phillips talk about the plan for April, how to keep listing and selling in this slow month, preparing yourself mentally, avoiding negativity, and listing what's worked before and doing those things now.
In this podcast, Josh Phegan and Alexander Phillips look at ways to remove the hurdles for buyers and sellers, preventing and getting rid of barriers, dealing with time and financial restraints, answering objections, and helping people decide to do the transaction.
This podcast features Josh Phegan and Alexander Phillips on the role of comparison for motivation, seeking positive influences, choosing and using role models, maintaining your own identity, and looking for inspiration outside of real estate.
In today's podcast, Josh Phegan and Alexander Phillips talk about setting the pace for the way you work by removing friction and wastage, valuing your time, resetting your energy, and focusing on the things that get you where you need to go.
In today's podcast, Josh Phegan and Alexander Phillips talk about getting offers from buyers, advising clients, setting a sense of urgency and an environment to take action, and giving the buyer confidence to make the decision whilst protecting the seller's interests.
In this podcast, Josh Phegan and Alexander Phillips show how to find the people who want to transact, create sellers and influence buyers, secure listings after market appraisals, and get customers emotively involved by understanding what they want.
This podcast features Josh Phegan and Alexander Phillips on handling distressed listings in 2023 by seeing and managing opportunities, using old listings as new listings, putting new processes in place, and spotting trends in other markets before they hit yours.
In today's podcast, Josh Phegan and Alexander Phillips explain how to reset and recharge going into 2023, make decisions quickly, watch for upcoming trends, build relationships with new buyers and sellers, and get your numbers up right away.
This podcast features Josh Phegan and Alexander Phillips on getting back to momentum, getting an early start, realigning your team and getting everyone focused on new goals, skillsets, mindsets and personal goals, and making this new year incredible.
In today's podcast Josh Phegan and Alexander Phillips talk about keeping the listing presentation fresh, understanding buyer attraction, using case studies, changing your approach when there's competition, and preparing for any scenario.
This week’s High-Performance Podcast with Alexander Phillips and Josh Phegan discusses the quick skill adaption Alexander made to make it an incredible year of performance, including reviewing your market size and days on the market and amplifying what works.
In this podcast, Josh Phegan and Alexander Phillips discuss being highly productive, having passion for what you do, actions you can take to increase your productivity, growing your team so they can do more of the work, and always having new challenges.
In this week’s podcast, Alexander Phillips and Josh Phegan discuss defining and delivering a great service experience. It starts with defining what sellers and buyers find critically important and then setting delivery standards to meet and exceed those expectations.
In this week’s podcast, Alexander Phillips and Josh Phegan discuss defining and delivering a great service experience. It starts with defining what sellers and buyers find critically important and then setting delivery standards to meet and exceed those expectations.
In this podcast, Josh Phegan and Alexander Phillips talk about becoming a trusted advisor, working with owners who need to re-price, re-market and re-auction their homes, gaining their trust, keeping them informed and explaining market conditions that affect pricing.
In this podcast, Josh Phegan and Alexander Phillips talk about becoming a trusted advisor, working with owners who need to re-price, re-market and re-auction their homes, gaining their trust, keeping them informed and explaining market conditions that affect pricing.
This podcast features Josh Phegan and Alexander Phillips on building pipelines, managing and reviewing them, progressing clients, making just-sold calls quickly, calling all people who are relevant to a transaction, and knowing what it is you're really chasing.
In today's podcast, Josh Phegan and Alexander Phillips talk about predicting markets, the one-percenters, the buyer's point of view, private appointments, shortening the time to run a campaign and how to keep ahead of all the competition.
In this week's episode of the High Performance Podcast with Alexander Phillips and Josh Phegan they discuss:
The importance of setting the vision,
Getting clear about what you want,
And knowing the difference between long term and short term motivators.
In this podcast, Josh Phegan and Alexander Phillips discuss the power of teams and workflow. They talk about why you grow a team, helping your people grow, why high expectations make work easier, and building market share by always staying in momentum.
This podcast features Josh Phegan and Alexander Phillips on cross selling, beginning with the just sold call, to how the customer thinks, the advantages of working in multiple marketplaces, and doing the transaction well, not just getting it done.
In this weeks podcast Alexander Phillips and Josh Phegan discuss the game plan for the last quarter of 2022. Who to call, what to say, and how to develop a forecast for what’s next in the residential real estate market.
In this weeks podcast Alexander Phillips and Josh Phegan discuss the importance of well defined goals, getting past market predictions and placing your energy where it gets results.
In this weeks episode of the High Performance Podcast with Josh Phegan and Alexander Phillips we chat through the impact of higher interest rates, how to give buyers confidence and progress sellers to market.
In today's podcast, Josh Phegan and Alexander Phillips talk about understanding the stages of a campaign, knowing how each stage progresses the vendor, gaining alignment with expectations, and always having a plan for getting the property sold.
In today's podcast, Josh Phegan and Alexander Phillips talk about understanding the stages of a campaign, knowing how each stage progresses the vendor, gaining alignment with expectations, and always having a plan for getting the property sold.
In this week’s High Performance Podcast, Alexander Phillips and Josh Phegan talk through the skill of bringing buyers and sellers to market faster. They look at:
The role suppliers, stakeholders and agents can play.
Understanding the vision and dissatisfaction of your client.
What to do, and how to say it, so consumers feel confident to proceed.
In today's podcast, Josh Phegan and Alexander Phillips talk about how to make great business turnarounds, using a T-chart for clarity, planning ahead and booking campaigns early, goals that drive you and progressing customers over time.
In this week’s podcast, Josh Phegan and Alexander Phillips talk through how to hit refresh on your pipeline. With less buyers at opens, more sellers are in your database than ever before. What can you say? And how can you progress them to market?
In this podcast, Josh Phegan and Alexander Phillips discuss selling marketing and why it's important, showing clients why advertising is necessary, buyer matching on features, positioning through differentiation and knowing when to re-list the property.
This podcast features Josh Phegan and Alexander Phillips looking towards the big spring market starting in August and why it's the best time to deal, prospecting for the future, maintaining momentum and credibility with past clients, and planning for longevity.
In today's podcast, Josh Phegan and Alexander Phillips talk about what to do when a market freezes, what a market looks like when it starts to freeze, finding people who still want to deal, using your datasets and what to tell your vendors about the market right now.
In this podcast, Josh Phegan and Alexander Phillips discuss mapping consumer experiences, standards for 6-star service, coaching your team with options they can use to win the listing, and touchpoints that show the vendor you're there for them every step of the way.
This podcast features Josh Phegan and Alexander Phillips on repricing, getting the price guide right, market influences on pricing, giving vendors options, quality buyer matching, and working hard to sell the property so the vendor knows it must be repriced.
In today's podcast, Josh Phegan and Alexander Phillips talk about pitching strength, relating your advantages to vendors and spending their time well, coaching new agents around what the brand does, and knowing what really makes you powerful.
This podcast features Josh Phegan and Alexander Phillips on market aspirations, learning to think bigger, growing into a secondary market, cross-selling between suburbs, the importance of smaller properties, and making sure your aspirations are big enough.
In this podcast, Josh Phegan and Alexander Phillips discuss growth engines and recognising opportunities inside of your business, how market dynamics affect price points, why past clients can be your biggest growth aspect, and skills that agents inside of your team should have.
This podcast features Josh Phegan and Alexander Phillips on peaks and plateaus, knowing which position you're in and why you're there, getting your momentum back, seeking positive influences, the team mindset, and pushing to get what you really want.
In today's podcast Josh Phegan and Alexander Phillips talk about the most recent equity event, its significance to the upcoming market, what created the event, assets and investments to have, and changing the way people think about doing transactions today.
In this podcast, Josh Phegan and Alexander Phillips discuss hitting refresh, getting back to working harder, disconnecting from the workflow, preplanning for holidays, and he tells how you can gain an extra week toward taking that time off.
This podcast features Josh Phegan and Alexander Phillips on selling confidence to buyers and sellers, educating them about market trends now and future, giving them perspective to help progress them and having the discussions that are needed most.
In today's podcast, Josh Phegan and Alexander Phillips talk about the power of cross selling, price range vs. buyer requirements, cross selling through campaigns, and finding the place where price and value meet.
In this podcast, Josh Phegan and Alexander Phillips discuss the big emergence of the buyer-seller market, the latent demand inside of your database of past clients who are now both selling and looking to buy, plus tips for new agents just starting out.
This podcast features Josh Phegan and Alexander Phillips on building a great vendor experience with intensity, great communication and buyer activity, using the happy-anxious-sad formula, and keeping customer confidence high.
In this week's podcast, Alexander Phillips and Josh Phegan discuss the options when presenting your fee, including:
Why customers prefer to choose between options.
Psychological pricing when comparing.
Knowing your value and demonstrating it.
In this podcast, Josh Phegan and Alexander Phillips discuss consumer confidence in this high inflation market, knowing why the customer wants to buy before advising them, how equity growth affects current pricing and knowing when to accept an offer prior to auction.
In this week's podcast, Josh Phegan and Alexander Phillips discuss three important skills to master to be an incredible agent. They talk through:
The importance of buyer matching to drive activity on any property.
The role great prospecting plays to keep you ahead of the game.
And why a great agent continually works on their selling skills to stay relevant when markets experience turbulence.
In this week's podcast, Alexander Phillips and Josh Phegan discuss how to stay in the performance zone, including:
Metrics that motivate like opens and auctions ahead.
How to get back on track.
Finding data sets for opportunity.
In this week's podcast with Josh Phegan and Alexander Phillips, we discuss the importance of great buyer work, including:
Why you need a new pool of buyers post a price reduction.
The skill of cross-selling buyers from other campaigns.
How buyers seek out properties where price and value meet.
The real value of a great agent in a transitioning market.
In this week's podcast, Alexander Phillips and Josh Phegan talk through what it takes to build a personal brand, including:
Why brand is more than just a logo.
How customer experience is your brand.
Why you need to spend more time where your customer hangs out.
And what to do to get rapid customer exposure.
In today's podcast, Josh Phegan and Alexander Phillips talk about starting out in a team. They point out the skillset that will make you useful and the best ways to learn from the team, define product knowledge, and advise taking time to really understand the basics.
Today's podcast features Josh Phegan and Alexander Phillips on making the perfect call by identifying your problem areas, keeping calls quick and productive, why speed, time and volume are important, and ways to build confidence and improve your delivery.
In today's podcast, Josh Phegan and Alexander Phillips discuss their approach to working nervous buyers by creating a sense of urgency, building comfort and confidence through relationships, and staying ahead of a broader marketplace and not just one small area.
In this week's podcast, Alexander Phillips and Josh Phegan discuss how to make the most of the next eight weeks, how they expect regular market patterns to return over Easter, and using the fear of the election to drive consumers to act now.
In this week's Podcast, Alexander Phillips and Josh Phegan review 2021 and look forward to what's next. They cover:
The challenges with capacity.
The role great buyer work played.
Why great agents always work to a much bigger future.
In this week’s High-Performance Podcast, Alexander Phillips and Josh Phegan discuss how you perform at your best. They break down the secrets to Alex’s consistency, what drives performance in his team, how to determine what you want, and creating an environment that supports the type of person you want to become.
In this week's episode, Alexander Phillips and Josh Phegan talk through how to close out an incredible year, including how to manage owner expectations, bring buyers to the table in negotiations, and what data sets to go after for strong call sessions before the break.
In today's podcast, Josh Phegan and Alexander Phillips talk about teaching systems and learning what your business needs in the process, time management and accountability, promoting leadership, consistency vs. rigidity, and regularly improving your systems.
In this week's podcast, Alexander Phillips and Josh Phegan discuss the art of working with buyers who are sellers, including the skill of asking great questions, finding out the problem of the client, showing buyers through private appointments so they can see what's on offer, and the role of the buyer/seller hitlist.
In this High-Performance Podcast for Real Estate Agents Josh Phegan and Alexander Phillips discuss tight calendar management, scheduling time out and time in, having a buffer with default tasks, why routine sets you free, and ultimately doing what really counts.
In this week’s podcast, Alexander Phillips and Josh Phegan talk through how to adjust to the transitions; from buyers chasing you to you chasing buyers, the move from private appointments to open houses, the snap back to 3-week campaigns, and how to adjust to the new changes by APRA, threats of inflation, interest rate increases and the 2022 Federal Election.
Today's High-Performance Podcast for Real Estate Agents features Josh Phegan and Alexander Phillips on doing the basics well, skills training for new hires, understanding the customer, establishing buyer trust in your competence, and creating the buyer experience.
Today's High-Performance Podcast for Real Estate Agents features Josh Phegan and Alexander Phillips on government intervention in the property cycle, the effects of government regulations on negotiation, and aligning owners' expectations around market dynamics.
In this week's podcast, Alexander Phillips & Josh Phegan discuss:
How to use the timeline method to encourage sellers to market now.
When to list for 2022.
The best way to progress customers, maintain your focus and finish this year strong.
In this week’s podcast, Alexander Phillips and Josh Phegan discuss what to do after market appraisals, how to add value to sellers on your seller hitlist, what to do when you’re competing for the listing to win, and the secrets to building repeat and referral business from past clients.
In this podcast, Josh Phegan and Alexander Phillips discuss surfing the tidal waves of the upcoming market, whether there will be more or fewer listings at end of year, where customer interest will be after lockdown, and confirming buyers are qualified to commit.
In this week’s podcast, Alexander Phillips and Josh Phegan discuss how to build a rock-solid sales business based on three cornerstones - how you generate your leads, what you say in the ultimate customer story to win your listings, and how you process those listings to ensure you sell them for the maximum price.
This podcast features Josh Phegan and Alexander Phillips on keeping the pulse on by using case studies to progress vendors, handling solo offers, setting reasonable expectations, negotiating challenges, creating competition, and keeping on top of dynamic markets.
In today's podcast Josh Phegan and Alexander Phillips on finding out what fuels you, maintaining drive, setting new goals, eternal hunger, getting off of plateaus, being present in the moment, and states of ego, pride, and humility.
In this week's High-Performance Podcast, Alexander Phillips and Josh Phegan discuss the importance of vision, connecting to your purpose, why consistency wins, and putting yourself in the positing to always win regardless of the conditions or the competition.
This podcast features Josh Phegan and Alexander Phillips on building energy through setting goals, setting reasonable goals for the current market, avoiding negativity by practising gratitude, focusing on things you can do, and how small goals lead to big ones.
In today's podcast, Josh Phegan and Alexander Phillips talk about recognizing and managing stakeholders and building long-term relationships with them, working with solicitors, listing with economic buyers and influencers, and maintaining a panel of advisors.
In this podcast Josh Phegan and Alexander Phillips are talking about getting more strategic around what you do, choosing a relatable market, customer lifecycle, demographic trend, and finding a marketplace big enough for your aspirations.
In this week's episode, Alexander Phillips & Josh Phegan talk about the mindset to always stay prospecting, including how to use dead time in your calendar, the best call lists to keep with you, what types of calls to make and how to build relationships over time.
In today's podcast, Josh Phegan and Alexander Phillips talk about starting each day with momentum, maximising the morning, working your buyer/seller list consistently, building momentum and obligation with clients, and being their most trusted advisor.
In this podcast Josh Phegan and Alexander Phillips discuss listing skills for new agents around building confidence and gaining experience with the listing presentation, they show the importance of case studies, and advise taking notes before and during the presentation.
In this week's episode, Alexander Phillips and Josh Phegan talk through how to work during lockdown periods, including how to manage vendor expectations - the 5:1 ratio, managing buyer enquiry and inspections, bringing campaigns forward, launching and listing for post-lockdown.
This podcast features Josh Phegan and Alexander Phillips on getting past setbacks and putting yourself in the right mindset, they discuss being drama driven or future-focused, and share ways to be opportunistic and consistent in doing what works.
In today's podcast, Josh Phegan and Alexander Phillips talk about what to do when things get busy, with simple ways to regain and maintain control, how to change what you do to become super-efficient, and better ways to run your day.
In today's podcast, Josh Phegan and Alexander Phillips talk about techniques for making quality calls, making those calls brief, direct and productive, dialogues for types of calls, when and how to leave a voice message, and being an authority on your market.
This podcast features Josh Phegan and Alexander Phillips on what to look for in new talent, hiring for sustainability, understanding why you're hiring someone, and being personally involved in helping your people develop and invest in themselves.
In today's podcast, Josh Phegan and Alexander Phillips talk about shifting markets and how to understand them, factors that affect market dynamics - especially government and the Budget, and ways that COVID and the stimulus have impacted buyers.
In this episode Josh Phegan and Alexander Phillips talk about navigating incoming calls inside of their organisations, handling mobile calls, techniques and technologies, what they hand off to team members, and Alex tells why he uses a land line for some calls.
In this week's episode of the High-Performance Podcast with Alexander Phillips and Josh Phegan they discuss how agents can step up their volume of transactions from one to three, and three to ten transactions per month. It’s an episode about changing your thinking and choosing the types of problems you want to solve.
In this week's episode of the High-Performance Podcast with Alexander Phillips and Josh Phegan they discuss how to keep up in fast-paced environments. With so many different ways the customer interacts, from social inboxes, to calls, emails and SMS, what does Alexander do to keep up and stay in front? What are the go to’s to deal with an ever-increasing volume of work?
In this week's episode of the High-Performance Podcast, Alexander Phillips and Josh Phegan discuss long term success as an agent. Whilst you can earn incredible income during the boom, it’s what you do with that income that determines your wealth. They break down the critical role of staying humble and hungry in any market whilst maintaining simple disciplines to keep you at your best.
In this week’s podcast, Alexander Phillips and Josh Phegan discuss how to work your pipeline in hot markets. With sale prices rapidly accelerating, it’s tempting for vendors to hold off. How can you use an accelerating market to your advantage? What are the key drivers in decisions? And what value adds can you provide to assist sellers in making their decision?
During this week’s podcast, Alexander Phillips and Josh Phegan discuss the importance of creating a brand story in your listing presentation. It’s the ultimate story of what you do for the customer, how you make it easier, better, faster for today’s consumer.
In this podcast Josh Phegan and Alexander Phillips discuss rethinking customer experience, running and working your database, how to use the search function, which customer details you need to enter, and how not to waste time reviewing notes when you should be making calls.
This podcast features Josh Phegan and Alexander Phillips on making faster decisions and building better call lists, matching buyers and sellers with previous appraisals, and creating momentum with a sense of urgency and a bit of fear.
In today's podcast, Josh Phegan and Alexander Phillips talk about getting deal confidence by making the right decisions, understanding buyer urgency and what's driving them, the importance of timing, and staying in control of the process.
In this week’s podcast, Alexander Phillips and Josh Phegan discuss unique selling propositions. What are they? How do they work? And what are the specific USP’s that win? They delve deep into brand, office and individual USP’s and how to use those when pitching to win.
In this week’s podcast, Alexander Phillips and Josh Phegan discuss what it takes to win on value. They showcase the different ways to present fee, how to understand your value when presenting, what to do during a fee negotiation and simple dialogue to overcome fee objections.
In this week’s podcast, Alexander Phillips and Josh Phegan discuss what it takes to stay fresh during the tsunami of buyer enquiry, feeling prices and fast markets. They delve deep into active recovery routines, finding purpose, celebrating the small wins, and taking time out and away from the game.
In this weeks episode, Alexander Phillips and Josh Phegan discuss false Everests - why it’s so important to start out again once you’ve arrived, why plateaus are an essential part of the journey, how to reset new goals that motivate and inspire you, the power of great relationships, and pushing you to your potential.
In this weeks episode, Alexander Phillips and Josh Phegan discuss the opening moments in building rapid rapport with a potential vendor, the role of customer experience in booking the appointment, setting expectations, and learning from critical errors so you can prevent them in the future.
In this weeks episode, Alexander Phillips and Josh Phegan discuss how to set the terms clearly for the moments that matter, how Alexander sets out the terms of buying before the auction, the power of organisation - getting everything in the right order so you can act quickly, and empowering buyers to act in fast markets.
In this week's episode, Alexander Phillips and Josh Phegan discuss questions as a skill, including what makes a great question, the difference between situational and problem-based questions, how to develop question flow, and the game-changing questions for better conversations.
In this week's episode, Alexander Phillips and Josh Phegan discuss why agents grow a team, including the decision to go all-in, the problems you’re solving, why you need to narrow what you do, and why great team members should amplify what already works.
In this week's episode, Alexander Phillips and Josh Phegan discuss the power of routine. Why do some people have it, and others don’t? What it takes to master routine, the difference between Alexander’s routine when he first started versus today, and how to commit to what you want.
In this week’s podcast, Alexander Phillips and Josh Phegan discuss how to go all in, including why you need to plan well ahead, make sure the market is big enough for your aspirations, grow a team around you, focus on customers, not competitors and do your best in everything you do.
In this week's podcast, Alexander Phillips and Josh Phegan talk through what’s critical to refresh your business, including reviewing what’s worked this year for your best lead sources, resetting your financials around volume, average fee and average sale price, the forecast for what’s ahead with NSW stamp duty changes, preparing for a lockdown so if it happens you have a plan, and the simple idea of "who, not how" to expand your thinking on what’s possible.
In this week’s podcast, Alexander Phillips and Josh Phegan talk through everything closing, including what to do at the end of the listing presentation, how to overcome vendor delay tactics, dealing with different client types,, and effective follow-up that wins every time.
In this week's podcast, Alexander Phillips and Josh Phegan talk through the critical elements for a successful negotiation including how to create the perfect negotiation environment, the role of urgency and understanding needs to drive higher offers, why the 6 elements of an offer matter, and what to do with tough negotiators.
In this week's podcast, Alexander Phillips and Josh Phegan talk through what to do to make the next six weeks count. From re-engaging with your seller hitlist to work our who’s thinking this year and who’s thinking 2021, to reviewing your current listings to adjust to ensure they sell before the end of the year. They also cover how to refresh your energy, case studies and how to develop a forecast for the market ahead.
In this week's podcast, Alexander Phillips and Josh Phegan talk through everything productivity and performance, including how to perform at your best more often, how to reset when you’re off track, the secret to database growth and efficient calls, setting high standards for you and your team.
In this week's edition of the High-Performance Podcast, Alexander Phillips and Josh Phegan talk about Alexander's drive and determination. What is it, and how do you build it? They also cover why it’s important to set new era goals, why you need to have a strong vision for you and your business as a salesperson, and how many focus on their profit and loss, when they should also focus on driving growth on their personal balance sheet.
In this week's edition of the High Performance Podcast, Alexander Phillips and Josh Phegan discuss the importance of market knowledge.
How do you build it across larger market areas?
What impact do new listings and sales have on asset prices?
Why does prospecting work best when it feels like service?
And how do you develop your own market forecast?
In this week’s podcast with Alexander Phillips and Josh Phegan we discuss:
How to build and maintain energy, with Melbourne agents experiencing strong buyer demand with up to 50 buyer appointments a week, the role of quality qualification and how to cut out wastage in your business. We also review what Alexander does to switch out, to switch on, how to deal with the long run to the end of the year and the sprint to kickstart 2021.
In this week’s podcast, Alexander Phillips and Josh Phegan talk through the pace of industry change. From auctions selling well above reserve to Melbourne opening up for private appointments, there’s plenty to keep on top of. There are 6 big weeks left for listing in 2020; then we’ll turn our attention to 2021.
In this weeks edition of the podcast, Alexander Phillips and Josh Phegan discuss how to build your profile rapidly. From the role of customer experience, social proof during a transaction, how to work auctions and PR to create personal brand momentum. This is an episode not to be missed.
In this week’s podcast, Alexander Phillips and Josh Phegan talk about how to build that winning edge, competitive drive. They review the critical areas, including what to do around post listing presentation follow-up, how to be in the moment and present when presenting, the role of enthusiasm and dedication, why there is no competitor and how customer obsession helps you to win.
In this week’s podcast, Alexander Phillips and Josh Phegan discuss the most important topic in business - how to run a business on systems. From simple things like managing your pipeline, preparing a listing kit, updating your stock control sheet to working your calendar. Every time something goes wrong, it’s either a system or a person.
In this week's podcast, Alexander Phillips and Josh Phegan get ready for Spring. Choose your best call lists - market appraisals, seller hit list, past clients, key referrers to drive market momentum. Commit to what great agents do - increase your appointment numbers - buyer appointments, market appraisals, listing appointments and for our Melbourne agents, get ready for a huge rebound in activity as we anticipate the post lockdown market.
In this week’s podcast, Alexander Phillips and Josh Phegan challenge agents who are competitor focused. You should keep your competitors close and drive your entire business around what you do for the customer. We’ll talk through understanding the moments that matter and developing a customer experience that keeps customers coming back for more.
In this week's podcast, Alexander Phillips & Josh Phegan discuss the rapid change of consumers and how the most urgent buyers pay the most. The emergence of the convenience society is forcing faster days on market, and if you don’t list a property correctly you risk damaging the property during the campaign.
In this week's podcast, Alexander Phillips and Josh Phegan discuss the game of confidence. What impact will the Melbourne lockdown have on national confidence? And what would Alexander do if he had 30 business days to improve his business in a lockdown?
In this week’s podcast, Alexander Phillips and Josh Phegan discuss why it’s healthy for a market to expand and contract. While technically we’re in a recession it doesn’t feel like it. Factors like the lowest interest rates on record, restrictions on what we can do, and Australians fascination with the property may well see it as the ‘safe haven’ during choppy conditions.
In this week’s podcast, Alexander Phillips and Josh Phegan discuss the move into Spring. With August fast approaching, we’re already booking for September Auction campaigns. What you produce in August, determines the momentum you head in with to the Spring market. What influences will COVID have? And will we see a rapid increase in available stock?
In this week’s podcast, Alexander Phillips and Josh Phegan discuss the most common element for any agent that makes it - their hunger for growth. To be seriously good, you have to master the core skills - from prospecting to listing, to negotiation. You never know when or where you’re going to learn something, the secret is to keep showing up.
In this week’s podcast, Alexander Phillips and Josh Phegan discuss the most common element for any agent that makes it - their hunger for growth. To be seriously good, you have to master the core skills - from prospecting to listing, to negotiation. You never know when or where you’re going to learn something, the secret is to keep showing up.
In this week’s podcast, Alexander Phillips and Josh Phegan talk about the cycle - lower volumes lead to agents panicking and competing on fee. When you compete on fee, you force down the industry. The best agents realise you need to hold or increase fee in lower volume markets, and instead compete on value - on what they do for the customer. There can only be one agent in every market that is the cheapest, so how are you planning on competing? Value.
In this week’s podcast, Alexander Phillips and Josh Phegan talk about the importance of taking control of your diary. How you run our diary is how you run your life. Success is about setting expectations and asking great questions to inspire your best work. What can you do today? And where are the opportunities? They also discuss the movement from activities to outcomes to move the needle on personal performance.
In this week's podcast, Alexander Phillips and Josh Phegan talk through what to do as you close out an appointment. From market appraisals to listings, never sit wondering what to do next. We'll show you how to close, provide options for follow-up to ensure you're on track to win the listing.
In this week's podcast, Alexander Phillips and Josh Phegan look into what's driving the smashing of auction reserves in inner-city markets, how to generate more stock given low levels of new listings and how to use fear as a motivator to stay consistent in choppy conditions.
What makes a great agent? Consistency. In this week's podcast, Alexander and Josh talk about the importance of drawing on your previous successes when you hit moments of doubt. They discuss the importance of routine, of starting early and learning what it takes to be a great agent. Finally, they review the importance of creating an environment of success by working with a team to drive results.
In this week's podcast, Alexander and Josh talk about the power of confidence. They discuss how case studies build confidence for buyers, sellers and agents. In addition, they review the importance of consistency and why appointments are the best antidote in turbulent markets.
In this episode, Alexander Phillips presents what he's doing to stay ahead of the market conditions, the momentum required for the new financial year and how to rapidly adapt.
In this podcast, Alexander and Josh discuss the rapid change in market conditions, planning for the new financial year, and how to maintain momentum for the long term.
This podcast features Josh Phegan and Alexander Phillips on looking to the future in our current crisis by accepting the way things are, building a resilient mindset, seizing opportunities, adapting to challenges, and actually growing your business now.
In today's podcast, Josh Phegan and Alexander Phillips talk about driving urgency, getting buyers through properties and eventually into negotiation, scheduling buyer appointments to create competition, streaming virtual open for inspections, and current lead indicators.
With a bumpy end to March, an adjustment through April, the ruling out of open homes and live on-site auctions, agent's pipelines are drying up. In today's podcast, we're talking everything you can do to bring forward your May and June pipeline rapidly. Alex shares his insights on social proof, using fear as a motivator and sticking to the plan.
During this special edition of the High-Performance Podcast Alexander and Josh discuss how to build an unbeatable mindset. What's Alexander doing to develop powerful new routines? How is he guiding his people? And what's the number one activity to do during 'intermission' markets.
During this special edition of the High-Performance Podcast Alexander and Josh go deep on how to work both buyer and seller motivation. We discuss new qualification skills, how sellers and buyers adapt, and what type of listings to chase.
During this special edition of the High-Performance Podcast, Alexander and Josh go deep on what to do next. You'll learn what Alexander has done to be ahead of the curve, the most important work he's doing right now, how to adjust targets, maintain motivation and how to strive to achieve new goals.
In this podcast Josh Phegan and Alexander Phillips discuss pipeline progression, why a pipeline may not be producing, progressing clients to market, driving vendors by treating them as buyers, reviewing client chase lists daily, and using the calendar as incentive to act.
This podcast features Josh Phegan and Alexander Phillips on breaking a new market as an agent, appealing to the right demographic, handling extremely expensive listings, adapting to the property you're handling, and never letting your insecurities get in the way of the deal.
In today's podcast Josh Phegan and Alexander Phillips talk about predicting markets, sources agents can use, how to bring a client to market earlier, what the customer wants from their agent, and ways that tragic events can impact supply and demand.
This podcast features Josh Phegan and Alexander Phillips on bringing positive energy to everything you do, maintaining high energy and positivity, using positive task orientation to set aspirational goals, and always surrounding yourself with positive people.
In this podcast Josh Phegan and Alexander Phillips ask, are you pitching to customers or competitors? They examine the best times to get customer feedback and what to ask, how to use that information to adapt your pitch and keep going whether you list or miss the client.
In today's podcast, Josh Phegan and Alexander Phillips talk about navigating April, preventing low activity during the upcoming holidays, what to do around Anzac day, getting clear on stock-flow, listing before Easter, adaptability and the need for having a plan.
In this special edition of the High-Performance podcast, Alexander Phillip's team manager Pru Kelly shares with us how they use workflow to maximise performance. You'll learn how to let go, how to hand off work to others in the team, dealing with difficult client situations and empower those around you to do more of the work so you can stay focused on what matters most - customer success.
In this special edition of the High-Performance podcast, Alexander Phillip's team manager Pru Kelly takes us through the powerful routines that allow year on year growth. You'll learn why each day shouldn't be a surprise, why the best do the same thing over and over and how to build momentum by sticking to a series of basics.
In this special edition of the High-Performance podcast, Alexander Phillip's team manager Pru Kelly talks us through how she manages the diary for ultimate performance. You'll learn the tips and tricks on how they schedule opens and auctions on a Saturday to drive productivity, the role of team and pulse meetings to keep things on track.
In this podcast Josh Phegan and Alexander Phillips discuss pricing for volatile, speculative and unpredictable markets, being both realistic and optimistic, the influence of buyer urgency, making price reductions work, and the value of simply being interested.
This podcast features Josh Phegan and Alexander Phillips on routine and momentum, how appointments drive confidence, building momentum through routine, the FONGI principle and market growth, ways to rest and renew, and when to take that time off for yourself.
In today's podcast Josh Phegan and Alexander Phillips offer a "Welcome to 2020" forecast, a look back at the past 3 months, predictions for upcoming market conditions, where your focus should be as the new year begins, and how to prepare your team members.
This podcast features Josh Phegan and Alexander Phillips on making the first quarter of 2020 count by starting ahead in October, not settling into holiday mode too early, planning ahead of the curve, and using your holiday time to recharge your energy.
In today's podcast Josh Phegan and Alexander Phillips talk about being energetic with your pitch, knowing what people want from working with you, having the right mindset, developing your style so your pitch resonates with the customer, and being prepared going in.
In this week’s podcast, we’re talking everything successfully pitching. Alexander reveals the secret to winning business and the role of energy in winning business. Josh talks through the essential dialogues to win by making it easy.
In this week’s podcast, we’re talking everything agent work ethic. Planning plays a crucial part of any business. Your diary is everything and allows you to track all the critical numbers. It will enable you to drive your focus and achieve success in all areas of your life.
In today’s podcast, Josh and Alexander talk how to position yourself in the market and how the use last 20 sales document to differentiate. We discuss the forwards for what’s ahead and what Alexander’s doing now to sell his existing stock and list for next year.