High Reliability, The Healthcare Facilities Management Podcast: Recent Episodes

Peter

Gosselin/Martin Associates presents High-Reliability, The Healthcare FM Podcast. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. FM professionals keep America's hospitals safe, secure, and functioning.

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A failed transition to operations can cost hospitals millions in lost revenue, delays, and rework. In this episode of Healthcare Facilities Network, Stephen W. Van Ness joins hosts Peter Martin and Patrick Murphy to discuss why transition planning must begin as early as the design phase and how it can make or break the success of new hospital spaces.

Stephen unpacks the high stakes of hospital transitions — from commissioning and supply chain challenges to the role of AI, data, and increasingly complex equipment. He also shares how workforce trends, such as an aging employee base and evolving skillsets, impact a hospital’s ability to manage these critical transitions effectively.

Whether you’re involved in hospital design, facilities management, or operations planning, this episode offers actionable strategies to avoid costly mistakes and ensure new spaces are fully optimized for patients, staff, and the bottom line.

🚨 Subscribe to the Healthcare Facilities Network Podcast to gain awareness about the rewarding career of healthcare facilities management: / @healthcarefacilitiesnetwork

👥 Connect with Peter: https://www.linkedin.com/in/peter-martin-6284363b/
👥 Connect with Patrick: https://www.linkedin.com/in/patrick-murphy-31a7439/

Today's Guest:
👥 Connect with Stephen | https://www.linkedin.com/in/stephen-w-van-ness-a8356017/

✅ Important Links To Follow:
👉 Cref: https://cref.com
👉 HFN Website: https://healthcarefacilitiesnetwork.com/
👉Watch on YouTube: https://healthcarefacilitiesnetwork.com/
👉Listen on Apple Music: https://podcasts.apple.com/us/podcast...
👉Listen on Spotify: https://open.spotify.com/show/3vWorrUkfsBprrg5S2TUjZ

✅ Stay Connected With Us!
👉 LinkedIn: https://www.linkedin.com/company/healthcare-facilities-network/
👉 Instagram: https://www.instagram.com/healthcarefacilitiesnetwork/
👉 Facebook: https://www.facebook.com/profile.php?id=61572807523974
👉X: https://x.com/HFNPodcast

📬 For Business Inquiries: pmartin@cref.com

Disclaimer: We do not accept any liability for any loss or damage which is incurred by you acting or not acting as a result of listening to any of our publications. For all videos on my channel: This information is for general & educational purposes only. Always consult with an attorney, CPA, or financial professional for advice based on your specific situation. Copyright Disclaimer: Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational, or personal use tips the balance in favor of fair use

© Healthcare Facilities Network.

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Advocate Aurora is tackling two major challenges in healthcare facilities: an aging workforce and aging infrastructure. In this episode of Healthcare Facilities Network, Ryan Koney, Manager of Facilities Operations at Advocate Aurora Health, shares how the organization’s innovative Apprentice-to-Intern program is cultivating the next generation of facilities leaders.

Ryan walks us through how the program bridges generational gaps, preserves critical knowledge, and secures C-level buy-in — all while preparing younger professionals to take on future leadership roles. From practical strategies for succession planning to fostering collaboration between Gen Z and Boomers/Gen X, this episode explores how Advocate Aurora is creating a replicable model for healthcare systems nationwide.

Whether you’re involved in facilities management, workforce development, or leadership strategy, Ryan offers actionable insights to help organizations future-proof their teams and infrastructure.

🚨 Subscribe to the Healthcare Facilities Network Podcast to gain awareness about the rewarding career of healthcare facilities management: / @healthcarefacilitiesnetwork

👥 Connect with Peter: https://www.linkedin.com/in/peter-martin-6284363b/

Today's Guest:
👥 Connect with Ryan | https://www.linkedin.com/in/ryan-koney-a3874b163/

✅ Important Links To Follow:
👉 Cref: https://cref.com
👉 HFN Website: https://healthcarefacilitiesnetwork.com/
👉Watch on YouTube: https://healthcarefacilitiesnetwork.com/
👉Listen on Apple Music: https://podcasts.apple.com/us/podcast...
👉Listen on Spotify: https://open.spotify.com/show/3vWorrUkfsBprrg5S2TUjZ

✅ Stay Connected With Us!
👉 LinkedIn: https://www.linkedin.com/company/healthcare-facilities-network/
👉 Instagram: https://www.instagram.com/healthcarefacilitiesnetwork/
👉 Facebook: https://www.facebook.com/profile.php?id=61572807523974
👉X: https://x.com/HFNPodcast

📬 For Business Inquiries: pmartin@cref.com

Disclaimer: We do not accept any liability for any loss or damage which is incurred by you acting or not acting as a result of listening to any of our publications. For all videos on my channel: This information is for general & educational purposes only. Always consult with an attorney, CPA, or financial professional for advice based on your specific situation. Copyright Disclaimer: Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational, or personal use tips the balance in favor of fair use

© Healthcare Facilities Network.

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Live from the ASHE Innovation Conference in Columbus, OH, the Healthcare Facilities Network sits down with Ruben Garcia — known to many as the Life Safety Guy and Market Director for Facility Management at CommonSpirit Health in Houston.

Ruben shares how his multifaceted background has shaped his approach to facilities management and why conversations around mental health and stress can’t be ignored in today’s healthcare environment. From staffing shortages and aging infrastructure to tighter budgets and nonstop operational demands, the pressures on facilities teams are growing, and so is the impact on their wellbeing.

In this episode, Ruben offers a candid perspective on how he manages stress personally and within his department, and why supporting mental health is becoming a critical priority for the future of healthcare facilities management.

🚨 Subscribe to the Healthcare Facilities Network Podcast to gain awareness about the rewarding career of healthcare facilities management: / @healthcarefacilitiesnetwork

👥 Connect with Peter: https://www.linkedin.com/in/peter-martin-6284363b/

Today's Guests:
👥 Connect with Ruben | https://www.linkedin.com/in/thelifesafetyguy/

✅ Important Links To Follow:
👉 Cref: https://cref.com
👉 HFN Website: https://healthcarefacilitiesnetwork.com/
👉Watch on YouTube: https://healthcarefacilitiesnetwork.com/
👉Listen on Apple Music: https://podcasts.apple.com/us/podcast...
👉Listen on Spotify: https://open.spotify.com/show/3vWorrUkfsBprrg5S2TUjZ

✅ Stay Connected With Us!
👉 LinkedIn: https://www.linkedin.com/company/healthcare-facilities-network/
👉 Instagram: https://www.instagram.com/healthcarefacilitiesnetwork/
👉 Facebook: https://www.facebook.com/profile.php?id=61572807523974
👉X: https://x.com/HFNPodcast

📬 For Business Inquiries: pmartin@cref.com

Disclaimer: We do not accept any liability for any loss or damage which is incurred by you acting or not acting as a result of listening to any of our publications. For all videos on my channel: This information is for general & educational purposes only. Always consult with an attorney, CPA, or financial professional for advice based on your specific situation. Copyright Disclaimer: Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational, or personal use tips the balance in favor of fair use

© Healthcare Facilities Network.

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Women are leading critical operations behind the scenes of healthcare, and this roundtable puts their voices front and center.

In this episode of the Healthcare Facilities Network, we sit down with women in leadership roles within healthcare facilities management to talk about the real-world challenges they navigate daily, from aging infrastructure to 24/7 operations. They share how their work directly impacts patient care, staff safety, and hospital performance, and how they’ve forged their paths into leadership.

The conversation also explores the unique perspectives these women bring to their roles, including how leadership experiences can differ between women and men in this high-pressure field.

This is an honest, insightful conversation about what it means to lead in one of the most complex environments in healthcare.

🚨 Subscribe to the Healthcare Facilities Network Podcast to gain awareness about the rewarding career of healthcare facilities management: / @healthcarefacilitiesnetwork

👥 Connect with Peter: https://www.linkedin.com/in/peter-martin-6284363b/

Today's Guests:
👥 Connect with Danielle | https://www.linkedin.com/in/danielle-gathje-6b235270/
👥 Connect with Karen | https://www.linkedin.com/in/karen-dethloff-6a46a137/
👥 Connect with Amanda | https://www.linkedin.com/in/amanda-berlinger-3027429/
👥 Connect with Taylor | https://www.linkedin.com/in/taylor-vaughn-chfm-sashe-ba1443147/

✅ Important Links To Follow:
👉 Cref: https://cref.com
👉 HFN Website: https://healthcarefacilitiesnetwork.com/
👉Watch on YouTube: https://healthcarefacilitiesnetwork.com/
👉Listen on Apple Music: https://podcasts.apple.com/us/podcast...
👉Listen on Spotify: https://open.spotify.com/show/3vWorrUkfsBprrg5S2TUjZ

✅ Stay Connected With Us!
👉 LinkedIn: https://www.linkedin.com/company/healthcare-facilities-network/
👉 Instagram: https://www.instagram.com/healthcarefacilitiesnetwork/
👉 Facebook: https://www.facebook.com/profile.php?id=61572807523974
👉X: https://x.com/HFNPodcast

📬 For Business Inquiries: pmartin@cref.com

Disclaimer: We do not accept any liability for any loss or damage which is incurred by you acting or not acting as a result of listening to any of our publications. For all videos on my channel: This information is for general & educational purposes only. Always consult with an attorney, CPA, or financial professional for advice based on your specific situation. Copyright Disclaimer: Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational, or personal use tips the balance in favor of fair use

© Healthcare Facilities Network.

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Bob Feldbauer is helping lead two major transformations — one at a national organization, and one at a world-class children’s hospital.

In this episode, the Healthcare Facilities Network sits down with Bob to talk about the future of the Association of Medical Facility Professionals (AMFP), where he’s currently President-Elect. From the organization’s growth since 2019 to his goals for 2026 and beyond, Bob offers a forward-looking view of AMFP's evolving role in the industry.

We also dive into his work at Children's Health in Dallas, where he’s serving as project executive on a $5 billion pediatric campus in collaboration with UT Southwestern, one of the most ambitious healthcare construction projects in the country.

If you’re interested in where healthcare facilities leadership is headed, this episode is a must-listen.

🚨 Subscribe to the Healthcare Facilities Network Podcast to gain awareness about the rewarding career of healthcare facilities management: / @healthcarefacilitiesnetwork

👥 Connect with Peter: https://www.linkedin.com/in/peter-martin-6284363b/

Today's Guests:
👥 Connect with Bob | https://www.linkedin.com/in/robertfeldbauer/

✅ Important Links To Follow:
👉 Cref: https://cref.com
👉 HFN Website: https://healthcarefacilitiesnetwork.com/
👉Watch on YouTube: https://healthcarefacilitiesnetwork.com/
👉Listen on Apple Music: https://podcasts.apple.com/us/podcast...
👉Listen on Spotify: https://open.spotify.com/show/3vWorrUkfsBprrg5S2TUjZ

✅ Stay Connected With Us!
👉 LinkedIn: https://www.linkedin.com/company/healthcare-facilities-network/
👉 Instagram: https://www.instagram.com/healthcarefacilitiesnetwork/
👉 Facebook: https://www.facebook.com/profile.php?id=61572807523974
👉X: https://x.com/HFNPodcast

📬 For Business Inquiries: pmartin@cref.com

Disclaimer: We do not accept any liability for any loss or damage which is incurred by you acting or not acting as a result of listening to any of our publications. For all videos on my channel: This information is for general & educational purposes only. Always consult with an attorney, CPA, or financial professional for advice based on your specific situation. Copyright Disclaimer: Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational, or personal use tips the balance in favor of fair use

© Healthcare Facilities Network.

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Joe Taylor is retiring, but before he does, he’s offering something most leaders don’t: an open, honest conversation about the role he’s leaving behind.

In this episode, the Healthcare Facilities Network takes you inside Owensboro Health, where Joe has served as Senior Director of Facilities. As he prepares to step away, he’s actively helping recruit his successor. From the culture of the organization to the real demands of the job, Joe shares insights and anecdotes you won’t find in any written job description.

If you’ve ever wondered what it’s really like to step into a senior facilities leadership role, this episode gives you a front-row seat.

🚨 Subscribe to the Healthcare Facilities Network Podcast to gain awareness about the rewarding career of healthcare facilities management: / @healthcarefacilitiesnetwork

👥 Connect with Peter: https://www.linkedin.com/in/peter-martin-6284363b/

Today's Guests:
👥 Connect with Joe | https://www.linkedin.com/in/joseph-taylor-7755102a/

✅ Important Links To Follow:
👉 Cref: https://cref.com
👉 HFN Website: https://healthcarefacilitiesnetwork.com/
👉Watch on YouTube: https://healthcarefacilitiesnetwork.com/
👉Listen on Apple Music: https://podcasts.apple.com/us/podcast...
👉Listen on Spotify: https://open.spotify.com/show/3vWorrUkfsBprrg5S2TUjZ

✅ Stay Connected With Us!
👉 LinkedIn: https://www.linkedin.com/company/healthcare-facilities-network/
👉 Instagram: https://www.instagram.com/healthcarefacilitiesnetwork/
👉 Facebook: https://www.facebook.com/profile.php?id=61572807523974
👉X: https://x.com/HFNPodcast

📬 For Business Inquiries: pmartin@cref.com

Disclaimer: We do not accept any liability for any loss or damage which is incurred by you acting or not acting as a result of listening to any of our publications. For all videos on my channel: This information is for general & educational purposes only. Always consult with an attorney, CPA, or financial professional for advice based on your specific situation. Copyright Disclaimer: Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational, or personal use tips the balance in favor of fair use

© Healthcare Facilities Network.

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The Healthcare Facilities Network takes you behind the scenes at the Florida Healthcare Engineers Spring Conference in Orlando for a dynamic conversation with three seasoned leaders in healthcare facilities management.

In this episode, we explore Florida's evolving healthcare landscape and the critical relationships leaders must build within hospitals to drive success. From fostering collaboration between teams to navigating challenges in a rapidly changing environment, this discussion is packed with actionable insights for professionals at every level, from the trades to the VP suite.

Whether you are new to the field or a seasoned leader, this episode offers a masterclass in FM leadership you will not want to miss. Tune in and elevate your approach to healthcare facilities management today.

🚨 Subscribe to the Healthcare Facilities Network Podcast to gain awareness about the rewarding career of healthcare facilities management: / @healthcarefacilitiesnetwork

👥 Connect with Peter: https://www.linkedin.com/in/peter-martin-6284363b/

Today's Guests:
👥 Connect with Bobby | https://www.linkedin.com/in/bobby-baird-fashe-chfm-2ab07814/
👥 Connect with Jennifer | https://www.linkedin.com/in/jennifer-bello-bs-mph-chfm-che-4b8873174/

✅ Important Links To Follow:
👉 Cref: https://cref.com
👉 HFN Website: https://healthcarefacilitiesnetwork.com/
👉Watch on YouTube: https://healthcarefacilitiesnetwork.com/
👉Listen on Apple Music: https://podcasts.apple.com/us/podcast...
👉Listen on Spotify: https://open.spotify.com/show/3vWorrUkfsBprrg5S2TUjZ

✅ Stay Connected With Us!
👉 LinkedIn: https://www.linkedin.com/company/healthcare-facilities-network/
👉 Instagram: https://www.instagram.com/healthcarefacilitiesnetwork/
👉 Facebook: https://www.facebook.com/profile.php?id=61572807523974
👉X: https://x.com/HFNPodcast

📬 For Business Inquiries: pmartin@cref.com

Disclaimer: We do not accept any liability for any loss or damage which is incurred by you acting or not acting as a result of listening to any of our publications. For all videos on my channel: This information is for general & educational purposes only. Always consult with an attorney, CPA, or financial professional for advice based on your specific situation. Copyright Disclaimer: Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational, or personal use tips the balance in favor of fair use

© Healthcare Facilities Network.

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Career paths in healthcare facilities management are rarely linear, and Steven Atkins’ journey is no exception. In this episode, we explore how Steven's diverse life experiences and unexpected opportunities led him to become a Director of Facilities Management—a role he never anticipated but fully embraces.

From twists and turns to pivotal moments, Steven shares insights into how each step along the way prepared him for leadership in healthcare facilities. Whether you’re exploring a new career or already in the field, this conversation will inspire you to see the potential in every experience.

Tune in to discover how unplanned paths can lead to purposeful careers.

🚨 Subscribe to the Healthcare Facilities Network Podcast to gain awareness about the rewarding career of healthcare facilities management: / @healthcarefacilitiesnetwork

👥 Connect with Peter: https://www.linkedin.com/in/peter-martin-6284363b/

Today's Guest:
👥 Connect with Steven | https://www.linkedin.com/in/jstevenatkins/

✅ Important Links To Follow:
👉 Cref: https://cref.com
👉 HFN Website: https://healthcarefacilitiesnetwork.com/
👉Watch on YouTube: https://healthcarefacilitiesnetwork.com/
👉Listen on Apple Music: https://podcasts.apple.com/us/podcast...
👉Listen on Spotify: https://open.spotify.com/show/3vWorrUkfsBprrg5S2TUjZ

✅ Stay Connected With Us!
👉 LinkedIn: https://www.linkedin.com/company/healthcare-facilities-network/
👉 Instagram: https://www.instagram.com/healthcarefacilitiesnetwork/
👉 Facebook: https://www.facebook.com/profile.php?id=61572807523974
👉X: https://x.com/HFNPodcast

📬 For Business Inquiries: pmartin@cref.com

Disclaimer: We do not accept any liability for any loss or damage which is incurred by you acting or not acting as a result of listening to any of our publications. For all videos on my channel: This information is for general & educational purposes only. Always consult with an attorney, CPA, or financial professional for advice based on your specific situation. Copyright Disclaimer: Under Section 107 of the Copyright Act 1976, allowance is made for "fair
use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational, or personal use tips the balance in favor of fair use.

© Healthcare Facilities Network.

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Join us as we sit down with Patrick Murphy to discuss the current challenges facing healthcare facilities nationwide, including the alarming loss of institutional knowledge in hospitals. Patrick shares inspiring stories of how mentorship has shaped his career, offering valuable insights for professionals across the industry.

Plus, we’re excited to unveil our brand-new studio in this special episode!

👥 Connect with Peter: https://www.linkedin.com/in/peter-martin-6284363b/
👥 Connect with Patrick: https://www.linkedin.com/in/patrick-murphy-31a7439/

✅ Important Links To Follow:
👉 Cref: https://cref.com
👉 HFN Website: https://healthcarefacilitiesnetwork.com/
👉Watch on YouTube: https://healthcarefacilitiesnetwork.com/
👉Listen on Apple Music: https://podcasts.apple.com/us/podcast...
👉Listen on Spotify: https://open.spotify.com/show/3vWorrUkfsBprrg5S2TUjZ

✅ Stay Connected With Us!
👉 LinkedIn: https://www.linkedin.com/company/healthcare-facilities-network/
👉 Instagram: https://www.instagram.com/healthcarefacilitiesnetwork/
👉 Facebook: https://www.facebook.com/profile.php?id=61572807523974
👉X: https://x.com/HFNPodcast

📬 For Business Inquiries: pmartin@cref.com

Disclaimer: We do not accept any liability for any loss or damage which is incurred by you acting or not acting as a result of listening to any of our publications. For all videos on my channel: This information is for general & educational purposes only. Always consult with an attorney, CPA, or financial professional for advice based on your specific situation. Copyright Disclaimer: Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational, or personal use tips the balance in favor of fair use

© Healthcare Facilities Network.

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Aging hospital buildings are creating mission-critical challenges in healthcare. Many facilities, built 40 to 60 years ago, struggle to support today’s high-tech, high-acuity environments—leading to disruptions in patient care, safety risks, and increased stress on healthcare teams. Outdated infrastructure also impacts patient satisfaction, with studies showing a 22% drop in scores at visibly aging facilities.

Welcome to the Healthcare Facilities Network, the podcast where top healthcare facilities experts tackle the pressing issues of aging infrastructure and its impact on modern care. From innovative solutions to real-world success stories, we provide actionable insights to help healthcare leaders future-proof their environments and improve outcomes.

Whether you're a facility manager, healthcare administrator, or industry enthusiast, this is your go-to resource for the challenges and opportunities shaping hospital environments. Tune in and join the conversation about building the future of healthcare—one facility at a time.

🚨 Subscribe to the Healthcare Facilities Network Podcast to gain awareness about the rewarding career of healthcare facilities management: / @healthcarefacilitiesnetwork

👥 Connect with Peter: https://www.linkedin.com/in/peter-martin-6284363b/

Today's Guests:
👥 Connect with Stephen W. Van Ness | https://www.linkedin.com/in/stephen-w-van-ness-a8356017/

👥 Connect with Jeff O'Neill | https://www.linkedin.com/in/jeff-o-neill-a848403/

👥 Connect with Chad Kruse | https://www.linkedin.com/in/chad-kruse-6714b47/

👥 Connect with Patrick M Casey, MBA, AIA, ACHE | https://www.linkedin.com/in/patrickcaseyaia/

✅ Important Links To Follow:
👉 Cref: https://cref.com
👉 HFN Website: https://healthcarefacilitiesnetwork.com/
👉Watch on YouTube: https://healthcarefacilitiesnetwork.com/
👉Listen on Apple Music: https://podcasts.apple.com/us/podcast...
👉Listen on Spotify: https://open.spotify.com/show/3vWorrUkfsBprrg5S2TUjZ

✅ Stay Connected With Us!
👉 LinkedIn: https://www.linkedin.com/company/healthcare-facilities-network/
👉 Instagram: https://www.instagram.com/healthcarefacilitiesnetwork/
👉 Facebook: https://www.facebook.com/profile.php?id=61572807523974
👉X: https://x.com/HFNPodcast

📬 For Business Inquiries: pmartin@cref.com

Disclaimer: We do not accept any liability for any loss or damage which is incurred by you
acting or not acting as a result of listening to any of our publications. For all videos on my
channel: This information is for general & educational purposes only. Always consult with an
attorney, CPA, or financial professional for advice based on your specific situation.
Copyright Disclaimer: Under Section 107 of the Copyright Act 1976, allowance is made for "fair
use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and
research. Fair use is a use permitted by copyright statute that might otherwise be infringing.
Non-profit, educational, or personal use tips the balance in favor of fair use

© Healthcare Facilities Network.

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In this episode, we tackle a pressing issue affecting healthcare systems across the nation: the Aging Crisis in healthcare facilities management. Aging employees, aging infrastructure, and aging buildings are converging to create a perfect storm of challenges.

Join us as healthcare facilities management experts Michael Hatton and Skanda Skandaverl share insights from the Texas Association of Healthcare Facilities Management Spring Conference. Together, we explore the risks, impacts, and potential solutions to this growing crisis, including how healthcare systems can address operational inefficiencies, regulatory risks, and knowledge gaps.

🚨 Subscribe to the Healthcare Facilities Network Podcast to gain awareness about the rewarding career of healthcare facilities management: / @healthcarefacilitiesnetwork

👥 Connect with Peter: https://www.linkedin.com/in/peter-martin-6284363b/

Today's Guests:
👥 Connect with Michael | https://www.linkedin.com/in/michael-hatton-2b8bb214b/
👥 Connect with Skanda | https://www.linkedin.com/in/skanda-v-skandaverl-a8665b14/

✅ Important Links To Follow:
👉 Cref: https://cref.com
👉 HFN Website: https://healthcarefacilitiesnetwork.com/
👉Watch on YouTube: https://healthcarefacilitiesnetwork.com/
👉Listen on Apple Music: https://podcasts.apple.com/us/podcast...
👉Listen on Spotify: https://open.spotify.com/show/3vWorrUkfsBprrg5S2TUjZ

✅ Stay Connected With Us!
👉 LinkedIn: https://www.linkedin.com/company/healthcare-facilities-network/
👉 Instagram: https://www.instagram.com/healthcarefacilitiesnetwork/
👉 Facebook: https://www.facebook.com/profile.php?id=61572807523974
👉X: https://x.com/HFNPodcast

📬 For Business Inquiries: pmartin@cref.com

Disclaimer: We do not accept any liability for any loss or damage which is incurred by you
acting or not acting as a result of listening to any of our publications. For all videos on my
channel: This information is for general & educational purposes only. Always consult with an
attorney, CPA, or financial professional for advice based on your specific situation.
Copyright Disclaimer: Under Section 107 of the Copyright Act 1976, allowance is made for "fair
use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and
research. Fair use is a use permitted by copyright statute that might otherwise be infringing.
Non-profit, educational, or personal use tips the balance in favor of fair use

© Healthcare Facilities Network.

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What does Artificial Intelligence have to do with healthcare facilities management? A lot more than you might think.

In this episode of the Healthcare Facilities Network, we explore how hospital facility leaders are incorporating AI into day-to-day operations—from streamlining maintenance to envisioning smarter systems for the future.

Joining us for this conversation are three industry experts on the front lines of innovation:
- Tom Elliott, Director of Facilities at Aramark Healthcare Plus, Confluence Health (Wenatchee, WA)
- Irina Mladenova, Chief Product Officer at Vytal (Boston, MA)
- Pouyan Layegh, AVP of Engineering & Building Systems at MD Anderson (Houston, TX)

Tune in for a thought-provoking discussion on how technology is reshaping the future of facilities management.

🚨 Subscribe to the Healthcare Facilities Network Podcast to gain awareness about the rewarding career of healthcare facilities management: / @healthcarefacilitiesnetwork

👥 Connect with Peter: https://www.linkedin.com/in/peter-martin-6284363b/

Today's Guests:
👥 Connect with Tom | https://www.linkedin.com/in/tjefrinelliott/
👥 Connect with Irina | https://www.linkedin.com/in/irinamladenova/
👥 Connect with Pouyan | https://www.linkedin.com/in/pouyan-layegh/

✅ Important Links To Follow:
👉 Cref: https://cref.com
👉 HFN Website: https://healthcarefacilitiesnetwork.com/
👉Watch on YouTube: https://healthcarefacilitiesnetwork.com/
👉Listen on Apple Music: https://podcasts.apple.com/us/podcast...
👉Listen on Spotify: https://open.spotify.com/show/3vWorrUkfsBprrg5S2TUjZ

✅ Stay Connected With Us!
👉 LinkedIn: https://www.linkedin.com/company/healthcare-facilities-network/
👉 Instagram: https://www.instagram.com/healthcarefacilitiesnetwork/
👉 Facebook: https://www.facebook.com/profile.php?id=61572807523974
👉X: https://x.com/HFNPodcast

📬 For Business Inquiries: pmartin@cref.com

Disclaimer: We do not accept any liability for any loss or damage which is incurred by you
acting or not acting as a result of listening to any of our publications. For all videos on my
channel: This information is for general & educational purposes only. Always consult with an
attorney, CPA, or financial professional for advice based on your specific situation.
Copyright Disclaimer: Under Section 107 of the Copyright Act 1976, allowance is made for "fair
use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and
research. Fair use is a use permitted by copyright statute that might otherwise be infringing.
Non-profit, educational, or personal use tips the balance in favor of fair use

© Healthcare Facilities Network.

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The healthcare facilities management field offers a world of opportunity for passionate and motivated professionals—and this episode is proof.

When we launched the Healthcare Facilities Network two years ago, one of our core goals was to help refill the pipeline of talent and showcase the exciting pathways for growth in this industry. Today, we welcome back four inspiring professionals who are living examples of advancement in action.

Their journey began with our first “Generations in Healthcare Facilities” episode, recorded in the summer of 2023. Fast-forward two years, and each has achieved remarkable career growth, navigating unique challenges and uncovering fresh opportunities along the way.

Join us for a thought-provoking conversation about career development, mentorship, and the evolving healthcare facilities landscape. Whether you're just starting out or looking for insights on fostering professional growth, this episode offers valuable lessons and real-world inspiration you won’t want to miss.

🚨 Subscribe to the Healthcare Facilities Network Podcast to gain awareness about the rewarding career of healthcare facilities management: / @healthcarefacilitiesnetwork

👥 Connect with Peter: https://www.linkedin.com/in/peter-martin-6284363b/

Today's Guests:
👥 Connect with Claire | FSI: https://www.linkedin.com/in/clairemeeks/
👥 Connect with Logan | Penn Medicine: https://www.linkedin.com/in/logan-landis-147269193/
👥 Connect with Jim | The Joint Commission: https://www.linkedin.com/in/jim-grana-1791a237/
👥 Connect with Brittany | Advocate Health Care: https://www.linkedin.com/in/brittany-remec-chfm-6795a71b/

✅ Important Links To Follow:
👉 Cref: https://cref.com
👉 HFN Website: https://healthcarefacilitiesnetwork.com/
👉Watch on YouTube: https://healthcarefacilitiesnetwork.com/
👉Listen on Apple Music: https://podcasts.apple.com/us/podcast...
👉Listen on Spotify: https://open.spotify.com/show/3vWorrUkfsBprrg5S2TUjZ

✅ Stay Connected With Us!
👉 LinkedIn: https://www.linkedin.com/company/healthcare-facilities-network/
👉 Instagram: https://www.instagram.com/healthcarefacilitiesnetwork/
👉 Facebook: https://www.facebook.com/profile.php?id=61572807523974
👉X: https://x.com/HFNPodcast

📬 For Business Inquiries: pmartin@cref.com

Disclaimer: We do not accept any liability for any loss or damage which is incurred by you
acting or not acting as a result of listening to any of our publications. For all videos on my
channel: This information is for general & educational purposes only. Always consult with an
attorney, CPA, or financial professional for advice based on your specific situation.
Copyright Disclaimer: Under Section 107 of the Copyright Act 1976, allowance is made for "fair
use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and
research. Fair use is a use permitted by copyright statute that might otherwise be infringing.
Non-profit, educational, or personal use tips the balance in favor of fair use

© Healthcare Facilities Network.

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What does it take to excel in facilities management today? In this episode of the Healthcare Facilities Network, we welcome David Trask, National Director of Facilities and Emergency Solutions at Arc Facilities Solutions, to explore this question.

Drawing on his extensive experience across industries—including healthcare, municipalities, education, airports, and manufacturing—David sheds light on how Artificial Intelligence is shaping maintenance strategies and why smart hiring practices are essential for success.

Tune in for expert perspectives and real-world solutions that can transform how your facility operates.

🚨 Subscribe to the Healthcare Facilities Network Podcast to gain awareness about the rewarding career of healthcare facilities management: / @healthcarefacilitiesnetwork

👥 Connect with Peter: https://www.linkedin.com/in/peter-martin-6284363b/

✅ Important Links To Follow:
👉 Cref: https://cref.com
👉 HFN Website: https://healthcarefacilitiesnetwork.com/
👉Watch on YouTube: https://healthcarefacilitiesnetwork.com/
👉Listen on Apple Music: https://podcasts.apple.com/us/podcast...
👉Listen on Spotify: https://open.spotify.com/show/3vWorrUkfsBprrg5S2TUjZ

✅ Stay Connected With Us!
👉 LinkedIn: https://www.linkedin.com/company/healthcare-facilities-network/
👉 Instagram: https://www.instagram.com/healthcarefacilitiesnetwork/
👉 Facebook: https://www.facebook.com/profile.php?id=61572807523974
👉X: https://x.com/HFNPodcast

📬 For Business Inquiries: pmartin@cref.com

Disclaimer: We do not accept any liability for any loss or damage which is incurred by you
acting or not acting as a result of listening to any of our publications. For all videos on my
channel: This information is for general & educational purposes only. Always consult with an
attorney, CPA, or financial professional for advice based on your specific situation.
Copyright Disclaimer: Under Section 107 of the Copyright Act 1976, allowance is made for "fair
use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and
research. Fair use is a use permitted by copyright statute that might otherwise be infringing.
Non-profit, educational, or personal use tips the balance in favor of fair use

© Healthcare Facilities Network.

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The role of a Healthcare Facilities Director is evolving. While technical skills were once the top priority, today’s hospitals are looking for leaders with strong soft skills—often valuing them just as much, if not more. In this episode of the Healthcare Facilities Network, I sit down with Brian Cannella, a seasoned Director and degreed engineer, to explore this shift in competencies.

From crisis management to team leadership, we discuss what it takes to succeed in today’s healthcare environment. And if a hospital needs to be evacuated at 2 AM on a freezing winter night—who do you want answering that call?

Oh, and we’ll also touch on berry farms, tractors, and Ulysses S. Grant. You won’t want to miss this one!

HealthcareFacilities #Leadership #HospitalManagement #FacilitiesDirector #SoftSkills #CrisisManagement

🚨 Subscribe to the Healthcare Facilities Network to gain awareness about the rewarding career of healthcare facilities management: @healthcarefacilitiesnetwork

👥 Connect with Peter: https://www.linkedin.com/in/peter-martin-6284363b/
👥 Connect with Brian: https://www.linkedin.com/in/brian-cannella-bs-me-cpmm-29a37018/

✅ Important Links To Follow:
👉 Cref: https://cref.com
👉 HFN Website: https://healthcarefacilitiesnetwork.com/
👉Watch on YouTube: https://healthcarefacilitiesnetwork.com/
👉Listen on Apple Music: https://podcasts.apple.com/us/podcast...
👉Listen on Spotify: https://open.spotify.com/show/3vWorrUkfsBprrg5S2TUjZ

✅ Stay Connected With Us!
👉 Linkedin: https://www.linkedin.com/company/healthcare-facilities-network/
👉 Instagram: https://www.instagram.com/healthcarefacilitiesnetwork/
👉 Facebook: https://www.facebook.com/profile.php?id=61572807523974
👉X: https://x.com/HFNPodcast

📬 For Business Inquiries: pmartin@cref.com

Disclaimer: We do not accept any liability for any loss or damage which is incurred by you acting or not acting as a result of listening to any of our publications. For all videos on my channel: This information is for general & educational purposes only. Always consult with an attorney, CPA, or financial professional for advice based on your specific situation.

Copyright Disclaimer: Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational, or personal use tips the balance in favor of fair use

© Healthcare Facilities Network.

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Join us for this insightful conversation about hiring, education, industry trends, leadership, and the challenges of working in Houston's competitive healthcare market. Featuring special guest, Michael Hatton, to share his invaluable experience and discuss key topics affecting healthcare facilities management and leadership. With over 24 years of experience, Mike holds the title as 2025 ASHE President and Vice President of Facilities Engineering and Construction at Memorial Hermann Health System in Houston, TX.

In this episode, we cover:
2:30 – How Mike Found Himself in Texas
10:40 – Competing for Top Facility Talent
28:20 – Engaging the Next Generation in Healthcare
33:25 – Mike’s priorities as ASHE President
46:45 – Skills needed to reach the C-Suite
52:45 – Reflections on running for ASHE President

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The Healthcare Facilities Network welcomes Damian Mindley, Facilities Management Executive, Atlanta VA Healthcare System to the airwaves.

Damian says that to work at the VA is to work on "A Noble Mission." And in this episode, you will learn why Damian talks fondly of this worthy mission, serving our nation's veterans who have served us, the American citizens.

And if you are looking for a management opportunity, we spend the first couple of minutes of our episode discussing a Supervisory role Damian seeks to fill at the Atlanta VA. This is a role with a great deal of management responsibility, and enticements. From job openings, our conversation advances to:

00:00 Introduction
04:48 Bow ties and neckties
05:00 Damian seeks a new member for his management team
20:40 A Noble Mission: The VA Healthcare System
35:38 Managing through Change
51:15 "Now is a great time to join the VA:" Enticements and opportunities

Link to the job discussed in this episode:
https://www.usajobs.gov/job/823089700

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The Healthcare Facilities Network welcomes Donya Brown, Regional Director of Facilities & Support Services, Mount Carmel Health System, Columbus, OH to the airwaves.

Donya's journey with the five-hospital system began in the depths of the Covid pandemic. We look back to that time as Donya discusses some of the challenges he faced as he began with a new system, in a new state, in a challenging time for all leaders, never mind new leaders.

Topics discussed include:

  • Creating a net of psychological safety
  • Balancing the hospital's hustle culture
  • Intentional communication
  • Tyranny of the Now
  • Prioritizing employee development
  • Changing department culture one win at a time
  • Pivoting from Biology to Facilities
  • Working in "The Complaint Department"

As always, thank you for listening!

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Back in the early 2000's Skip Smith was an employee of Catholic Health Initiatives (CHI). From his role in facilities management leadership, he built one of the nation's most accomplished and enduring Facilities Management / Support Services departments. At the time, CHI had roughly 80 member hospitals.

Skip, now a Senior Consultant at MSL Healthcare joins the Healthcare Facilities Network to discuss the department's formation. He is joined by three men he hired, three men who now lead departments of their own at CommonSpirit Health; the roots of CommonSpirit are found in CHI and Dignity Health.

Join Tim Livesay, Brian Symmonds, and Andy Woommavovah as they join Skip to talk about their experiences forming the department.

00:00 Introduction
04:07 Why this episode?
17:44 Taking a risk on EVS
22:27 A seat at the meeting table for the "Non-believers"
24:00 Proceed until apprehended
45:46 Sustaining culture

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Healthcare facility operators typically use hand-me-downs; that is, they use software and products that are designed for non-facilities functional areas. They make it work, even though it doesn't really for their needs. Vytal flips that script.

It is a technology designed by facility operators for facility operators. It is software made for the areas of accountability that FM leadership manages. Vytal elevates facility management by extending asset lifespan, ensuring regulatory adherence, streamlining capital projects, and championing sustainability.

The High Reliability podcast is joined by Neil Ravitz, Senior VP of Operations for Vytal. In this far-ranging discussion, we discuss careers, military service, academic medical centers and yes, even Vytal.

00:00 Introduction
02:00 Serving with a sense of mission
10:40 Software that ties the enterprise together
15:22 An end-to-end healthcare facilities-centric solution
28:20 Incorporating Artificial Intelligence into Vytal
37:20 Built for healthcare

Our thanks to Neil for his time.
See https://vytalassets.com for more information.

This episode was originally broadcast on the Healthcare Facilities Network.

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Paul DeViller, President of the New England Healthcare Engineers' Society, joins the Healthcare Facility Network from Vermont at the NEHES Fall conference. Paul provides his perspective on Chapter leadership, the trades, and priority balancing in this discussion. Topics include:

00:00 Introduction
02:10 Jumping in
03:30 Career journey from the trades to hospital management
09:10 Talking NEHES
18:30 Balancing priorities
23:50 Adapting your management style

Our thanks to Paul for taking time from his busy conference schedule.

Check us out at https://cref.com

Or send an email to pmartin@cref.com

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High Reliability, The Healthcare FM Podcast is brought to you by Cref. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

In a show that is repurposed from our Healthcare Facilities Network, we discuss a pressing issue facing hospitals nationwide: the ability to attract and retain skilled healthcare facilities management professionals. Our guest, David Emery, Facility Manager at Utah Valley Hospital, Provo, UT, is tackling this challenge head-on. Through innovative facility staffing models, he's offering insights on maintaining talent beyond competitive salaries.

Apart from the personal satisfaction you gain from working in healthcare and making a difference in a patient's life, what strategies can give you an edge in talent retention? In this episode, David delves into scheduling and employee development tactics he uses at his facility.

Check us out at https://cref.com

Or send an email to pmartin@cref.com

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High Reliability, The Healthcare FM Podcast is brought to you by Cref. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

In a show that is repurposed from our Healthcare Facilities Network, Dr. Lindsey Butler, Vice President of Sustainability at Cref, shares valuable insights on demystifying sustainability. Whether you're just starting your organization's sustainable journey or well along the path, this discussion is a must-listen. Topics covered include:

01:44 Destined for a sustainable career
13:18 Sustainability differentiators
18:52 What is sustainability
29:32 Getting sustainable wins
37:04 Avoid these missteps

As always, thank you for listening.

Check us out at https://cref.com

Or send an email to pmartin@cref.com

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The Healthcare Facilities Network sat down with Dennis Ford, Corporate Facilities Management for Atrium Health in Charlotte, NC. Dennis is running for the 2025 American Society of Healthcare Engineering (ASHE) Presidency. In this episode, we discuss Dennis' thoughts and strategies on:

  • The recently held ASHE Innovation Conference
  • His background and career path
  • Why he is running for the ASHE Presidency
  • His proposed platform as President
  • Challenges and opportunities in healthcare facilities management

Our thanks to Dennis for his time, and good luck to him in the election. Voting closes August 21.

Check us out at https://cref.com

Or send an email to pmartin@cref.com

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The Healthcare Facilities Network sat down with Alison Brisson, Vice President of Facilities and Support Services for Cambridge Health Alliance in Cambridge, MA. Alison is running for the 2025 American Society of Healthcare Engineering (ASHE) Presidency.

In this episode, we discuss Alison's thoughts and strategies on:

  • The recently held ASHE Innovation Conference
  • Her background and career path
  • Why she is running for the ASHE Presidency
  • Her proposed platform as President
  • Challenges and opportunities in healthcare facilities management

Our thanks to Alison for her time, and good luck to her in the election. Voting closes August 21.

Check us out at https://cref.com

Or send an email to pmartin@cref.com

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The Healthcare Facilities Network sat down with Danielle Gathje, Vice President of Operations for the Fairview Health System in Minneapolis, MN. Danielle is running for the 2025 American Society of Healthcare Engineering (ASHE) Presidency.

In this episode, we discuss Danielle's thoughts and strategies on:

  • The recently held ASHE Innovation Conference
  • Her background and career path
  • Why she is running for the ASHE Presidency
  • Her proposed platform as President
  • Challenges and opportunities in healthcare facilities management

Our thanks to Danielle for her time, and good luck to her in the election. Voting closes August 21.

Check us out at https://cref.com

Or send an email to pmartin@cref.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

In a show that is repurposed from our Healthcare Facilities Network, we welcome Lotoya Beard. Lotoya is the Executive Director of Hospital Maintenance at a major Academic Medical Center. She also serves as Region 4 Representative for the American Society for Healthcare Engineering.

In this episode, we discuss Lotoya's entry into healthcare facilities management, her path to facilities leadership, and how she can use her Engineering Degree in everyday facilities management. Additional topics include:

  • "I don't recall being told about healthcare facilities management"
  • Ask questions to shorten the learning curve
  • Climbing the Facilities Management ladder, and working in a male-dominated field Managing people
  • FM challenges in 2024
  • ASHE Leadership and balancing facilities work
  • De-stressing
  • Using the degree in the Director role
  • Opportunity in the facility management role

As always, thank you for listening.

Check us out at https://gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

In a show that is repurposed from our Healthcare Facilities Network, we welcome Dr. Steven Call, Assistant Professor at Washington State University and the Founder of Built Environment Resources. With a focus on healthcare facilities management, Steve has dedicated his career to discovering and innovating concepts and tools to address the most critical issues impacting healthcare facilities management.

Steve's expertise and authorship were instrumental in the creation of IFMA's recent "North American Medical Center Facility Support Services Benchmarking Report." In this episode, we discuss the survey, specifically:

  • Research challenges
  • Laundry, FTEs, and square foot comparison
  • Aging infrastructure and deferred maintenance
  • FTE calculation
  • The best predictor for an accurate FTE count
  • Comment on salaries and staffing
  • Compliance as a percentage of facility management budget.
  • Benchmarking concerns and capital planning
  • Changing expectations for FM leaders
  • Utility expenses by location

As always, thank you for listening.

Check us out at https://gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

As a Director, one of the toughest decisions you may face is whether or not to evacuate a hospital in an emergency situation, like an equipment failure on a warm summer day. John Crouch, Executive Director of Facilities at AdventHealth in Wesley Chapel, FL, faced this exact scenario. In this podcast episode, John shares how employee autonomy played a crucial role in creating a positive outcome for the hospital.

Tune in to learn more about John's leadership journey, including his time in the Marine Corps, and why hesitation can be detrimental to seizing opportunities. Other topics discussed include:

  • Dealing with stress
  • Letting go
  • The role of the Drill Instructor
  • Hesitation kills opportunity
  • A Chiller emergency
  • Acting with autonomy
  • Instilling a customer service approach
  • Delivering bad news
  • Employee self-worth
  • "We mentor and teach each other"
  • A path from the Marine Corps to healthcare facilities

As always, thank you for listening.

This episode debuted on the Healthcare Facilities Network. Please check out the Network and subscribe for more healthcare facilities management content.

Check us out at https://gosselin-associates.com

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The @HealthcareFacilitiesNetwork was talking with a colleague and they said to us, "Why don't you record an episode about the JFK assassination." This really is not what we do here at the Network until we thought, what if we cover it from the perspective of the Director of Facilities Management and the Director of Emergency Management? So that is what we did; what was the impact on @ParklandMemorialHospital Facilities Department when JFK fatefully visited Dallas in November 1963?

Thanks to our guests David Neely (Maine Medical Center) and Jeffrey Henne (University of Pennsylvania Health) for taking on those roles at Parkland, circa 1963.

Pre-planning and a Secret Service visit
November 21, 1963
November 22, 1963 and what are FM and EM doing?
Social unrest and the role of FM and EM
The Secret Service takes over
Managing your team in crisis
Staff morale
The media

As always, thank you for listening!

Check us out at https://gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

The results of Gosselin/Martin Associates Annual Fall Survey 2023 showed that a large majority of healthcare facilities management professionals are concerned about meeting the Department of Health and Human Services "suggestion" to reduce their emissions by half by 2030.

Our guests Jim Campoli, Senior Director Operations & Services, Matheny Medical and Educational Center, Peapack, NJ; Clayton Smith, Senior Vice President of Facilities Management at Children's Health, Dallas, TX; and Mark Yerrick, Vice President of Facilities & Real Estate, Care New England, Providence, RI, discuss the impact of sustainability and decarbonization on their facilities and departments.

Topics covered include:

06:40 Healthcare facilities management and the human element
13:17 Sharing the survey results
20:30 What happens when the power goes out in your hospital
28:18 The facilities voice at the sustainable table, and educating senior leadership

And more!

As always, thank you for listening.

This episode debuted on the Healthcare Facilities Network. Please check out the Network and subscribe for more healthcare facilities management content.

Check us out at https://gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

The @HealthcareFacilitiesNetwork welcomes Skanda Skandaverl to the Network. Skanda began his tenure as the American Society for Healthcare Engineering (ASHE) President in January 2024.

Skanda is the Division Director of Facilities Management, Energy, and Infrastructure, Midwest, at CommonSpirit Health. Skanda's home base is Omaha, NE, and he has accountability for more than 30 hospitals in 4 states.

Over the course of our episode, we discuss Skanda's interesting career path, his entry into healthcare, his goals as ASHE President, his belief that collaboration, not competition, is the future, and the challenges facing healthcare engineering.

Thanks for listening.

Check out the https://www.youtube.com/@HealthcareFacilitiesNetwork

Check us out at https://gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

Today, we present two conversations we conducted with Adam Mayle, Administrative Director of Facilities, Memorial Regional Hospital (Hollywood, FL), and President of the Florida Healthcare Engineering Association (FHEA) and Dann Boyer, Director of Facilities Operations at Sturdy Health (Attleboro, MA) and Membership Chair at the New England Healthcare Engineers Society (NEHES).

In this episode, we first hear from Adam. Prior to delivering our presentation "The Healthcare Facility Professional's Toolbox," we sat down to speak with Adam at FHEA's Fall Conference. We covered much ground, including:

  • Rebuilding membership post-Covid;
  • How FHEA networking helped to solve a state-wide oxygen issue;
  • Camaraderie among healthcare facility management professionals;
  • The impact that heavy employee workloads are having on Engineering Chapters.

Then, we hear from Dann, who joins us to discuss the challenges and opportunities of recruiting new members to Affiliated Chapters. Dann describes the benefit of NEHES' new Corporate Membership initiative and details his "big hairy audacious goal" for NEHES.

Contact me if you are in an Engineering Chapter and want to record an episode. The Healthcare Facilities Network is willing and looking to promote the excellent work Chapters perform.

As always, thank you for listening.

Subscribe to the Healthcare Facilities Network

Check us out at https://gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

Stephen Carbery, President at Carbery Facilities Solutions LLC and former Vice President of Facilities, Design & Construction, and Real Estate at Yale New Haven Health joins us to discuss a multitude of healthcare facilities management topics, including:

  • Transitions from the open ocean to a healthcare facilities career;
  • How the elimination of middle management is hurting hospitals as they develop succession plans;
  • How marítime colleges can be solutions to help alleviate some of the talent drain;
  • Managing multiple generations and finding mission in your work.
  • Keys to working in large, complex healthcare organizations;
  • Methods to stay up to date and on top of ideas and trends in facilities management and construction;
  • Implementing a data-driven approach, from scratch;
  • Decarbonization and sustainability.

As always, thank you for listening.

Subscribe to the Healthcare Facilities Network

Check us out at https://gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

Some of the titles held by today's guest include Police Officer. School Teacher. Mechanical Engineer. Director of Facilities Management. TJC Life Safety Code Surveyor. Senior Director of Facilities Management & Support Services. Business Owner. Consultant. Mentor.

So, the @HealthcareFacilitiesNetwork welcomes Larry Rubin, Founder of Rubin Healthcare Compliance LLC, Tampa. In today's episode, we discuss Larry's unique career journey to and in healthcare facilities, which has spanned over 30 years.

  • An exciting career path that led to healthcare;
  • Some good things and some not-so-good things he has seen in the field, including oxygen cylinders, door wedges, and hall clutter;
  • Insight into how a surveyor will perceive a hospital's environment during the survey process, including verbal and non-verbal interactions;
  • the adverse impact of short staff and layoff;
  • Larry's Top 5 LS and EC findings are based on his work with Rubin Healthcare Compliance.

As always, thank you for listening.

Subscribe to the Healthcare Facilities Network

Check us out at https://gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

The @HealthcareFacilitiesNetwork welcomes Scott Cormier, Vice President of Emergency Management, Environment of Care, and Safety at @medxcel. Throughout this podcast, Scott imparts actionable information accumulated throughout his career, both in and out of healthcare.

With Emergency Management as the umbrella, we discuss leadership traits, systemization, helping employees when experiencing a natural disaster at their home, and the impact on a community when a hospital closes during a disaster. Scott provides a behind-the-scenes look at the Great Texas Freeze of February 2021. It brought significant snow and cold, which impacted Medxcel hospitals in the region.

As always, thank you for listening.

Subscribe to the Healthcare Facilities Network

Check us out at https://gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

On February 18, 1952, four Coast Guard men risked their lives in a howling nor’easter off Cape Cod to save 32 mariners on the shipwrecked, broken-in half tanker called the Pendleton. They brought all but one to safety in a wooden motorboat (CG36500) designed to hold no more than 12 people.

The Coast Guard called it the greatest rescue by a small boat in its history. The four men were called heroes. They shrugged it off and said they were just doing their job.

We are joined by Vince Patton, Master Chief Petty Officer (Retired), United States Coast Guard, and Ed Loughran, Owner, Charles River Wine Cellars, to discuss this incredible rescue mission.

Along the way, we ask and Vince answers if effective leaders still exist, we speak about Vince's love of his hometown Detroit Lions, and we talk about some famous US military figures.

This story goes far beyond our usual topic area of healthcare facilities management and healthcare engineering.

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Check us out at https://gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Perhaps the most important professional relationship a healthcare facilities director must build is with the CFO of the hospital. And so today's episode is dedicated to and titled "Talk finance and build a relationship with your CFO."

Thanks to our guests, Director of Facilities Management Robert Hacker and his CFO, Jim Corwin. Jim and Robert work for Community Memorial Healthcare in Ventura, CA.

For many directors of FM, finance, and money can be outside of their comfort zone. In this episode, Jim and Robert begin with the basics: How does a hospital get its funding? They discuss the basics of capitation and payer mixes and how they impact the FM budget creation process. They also discuss creating a relationship between an FM and the CFO built on credibility and trust.

Jim offers insights on how FM can bring even more value to the CFO/FM relationship. This is a relevant episode for all healthcare facility directors.

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Check us out at https://gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

John Babin, Director of Facilities Management, Bayou Region, Ochsner Health, joins us. John oversees St. Anne's, a Critical Access Hospital, and two other Ochsner Bayou Region hospitals. John's region is located about 60 miles southwest of New Orleans.

In this episode, we discuss:

  • The environment in a Critical Access Hospital, including the sense of community that is felt;
  • St. Anne's weathering Hurricane Ida, a powerful storm whose eye passed directly over St. Anne's in 2021;
  • The meaning of the term "funds confiscated by the clinical side;"
  • Changing the organization's perception of facilities;
  • The importance of communication;
  • Attracting new employees;
  • Implementing AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank you) in the facilities department.

As always, thank you for listening!

Watch the Healthcare Facilities Network

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

We welcome four guests to our Filling the Pipeline series of episodes in this episode. They are Clay Ciolek, Director of FM at Providence Health (WA); Jordan Smith, Administrative Director of FM at AdventHealth (FL); Nancy Vanasse of Massachusetts Maritime Academy (MA); and Steven Call of Washington State University (WA).

  • Would you hire a manager without healthcare experience?
  • What is the best way to succession plan?
  • How are college students different today than in the past?
  • Where does healthcare lack compared to other industries?
  • How do you weigh character versus experience in the hiring process?

As always, thank you for listening.

Watch the Healthcare Facilities Network

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. The  High Reliability Podcast discusses Human Resources in this presentation.

Human Resources can be like the Wizard behind the curtain in The Wizard of Oz. To demystify, we asked Joy Curtis, Chief Human Resources Officer, Cambridge Health Alliance, Cambridge, MA, to join us. Joy provides a helpful and illuminating description of the challenges faced in the market today in healthcare. Through our conversation, Joy offers insights on:

  • The challenges of recruiting, regretted turnover, employee education, and retention;
  • The first rule of recruiting;
  • Where have all the employees gone;
  • The use of Artificial Intelligence in HR;
  • Interviewing best practices;
  • Arrogance versus confidence
  • The issue of using too many "I's" in an interview.

Joy's discussion will benefit healthcare facilities management professionals and all other professionals, regardless of industry. Thanks for listening!

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.  

In this presentation, The  High Reliability Podcast/Healthcare Facilities Network provides a recap of the recently held ASHE Annual conference. This episode discusses themes from the conference, including:

  • Decarbonization
  • Employee shortages
  • Weather disasters
  • Abraham Lincoln
  • Crystal Eagle Award-winner Dave Dagenais

Watch this episode on the  Healthcare Facilities Network.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. 

In today's High Reliability,  we discuss the current state of the healthcare facilities management market, as seen through the lens of the Healthcare Facilities Network.  While there is a great reward to be found in a healthcare facilities management career, there are also significant challenges to be found in 2023. This podcast will review:

  • The passionate employee
  • The changing organization, the changing employee
  • Staff shortages
  • Salariy issues
  • Work/life balance
  • Funding and access to Capital
  • More compliance and regulation
  • Promotion of the role within the bigger picture

Watch this episode on the  Healthcare Facilities Network.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. 

In today's High Reliability, we welcome Jeffrey Henne, Safety & Emergency Manager,
University of Pennsylvania Health System, Philadelphia, PA.

Jeff is a long-time safety professional active on the local and national level with Engineering Chapters and ASHE. Jeff's path to a safety career began in high school.

Jeff was  ASHE President in the Covid-impacted year of 2020 and is running for ASHE President again in 2023, seeking to become the second person to win the presidency twice. With his first stint impacted by the Pandemic, Jeff and I discuss his reasons for running, his goals for a potential second term, some of the challenges ASHE faces, and his role at the University of Pennsylvania Health System. We also mention the Wizard of Oz, Franklin Delano Roosevelt, and Paul Revere.

Join  Gosselin/Martin Associates at the Healthcare Facilities Network on YouTube.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. 

The world likes to talk about Millenials and what they are and are not. But what do the Millenial age professionals have to say about themselves and the profession they work in, healthcare facilities management? We ask, and they answer in this episode. Thanks to our guests:

  • Jim Grana, Associate Director of Standards Interpretation Group at The Joint Commission, Oakbrook, IL
  • Logan Landis, Associate Safety Manager at Penn Medicine, University of Pennsylvania Health System, Philadelphia, PA
  • Brittany Remec, Construction Project Lead at Advocate Aurora Health, Elmhurst, IL
  • Claire Salinas, Director of Customer Success, FSI, Charlotte, NC 

Topics covered include:

  • Work-life balance
  • Career paths and ladders,
  • Expectations of the organization, and
  • Working with colleagues from different generations.

Join  Gosselin/Martin Associates at the Healthcare Facilities Network on YouTube

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

This episode covers a different topic: Stress in healthcare facilities management. Stress is on the rise for many in the discipline, including those who have been in the role for the entirety of their career. From diminishing budgets to a lack of employees, from increasing regulation to unrealistic demands, facility professionals are speaking to the toll of stress. So, because stress is such an integral part of facilities work, we view stress through the lens of healthcare facilities management. This is an important topic.

Our guest is Patricia Arcari, PhD, RN, AHN-BC. Patty is the Program Manager for Meditation and Mindfulness at the Zakim Center for Integrative Therapies and Healthy Living at Dana Farber Cancer Center in Boston, MA. She is also a Visiting Scholar at Boston College. Patty has created novel meditation, mindfulness, and mind/body resilience programming for patients, staff, and students. She is board-certified as an Advanced Holistic Nurse and a Clinical Nurse Specialist in Integrative Nursing. She has practiced holistic nursing for over 20 years in clinical, training, and research capacities. In this episode, we discuss the following:

  • What is stress (6:00);
  • Resilience (18:00);
  • The stress toolbox, strategies to address stress at the moment (24:00);
  • Is mindfulness a problematic mindset change for FM professionals (32:00)?
  • The most powerful tool to stay "present" in meetings (44:00);
  • What happens when a sense of mission and passion is overwhelmed by stress (52:00)?
  • Relaxation or self-care practices to manage stress and answer the question, how do I begin to meditate (57:00)?

Learn more about the Zakim Center at Dana Farber Cancer Institute.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In this episode of High Reliability, we have excerpted an episode from the Healthcare Facilities Network. This YouTube Network, created by Gosselin/Martin Associates, aims to increase awareness that the rewarding and stable career of healthcare facility management is open and available to all. However, an influx of new professionals is needed, from the trades to the management level.

So in today's podcast, we speak about Filling the Pipeline. Filling the Pipeline was the genesis of the Healthcare Facilities Network: To perform outreach and publicize that rewarding careers exist in Healthcare Facilities Management.

Our panel covers a great deal of ground, beginning with a simple question: Is the hiring process used in healthcare today able to meet the demands of the 2023 labor market? Their answers may surprise you.

In the second part of this podcast, we look at internships and some challenges organizations face in attracting students.

Our thanks to today's guests:

  • CJ Brown, Women & Infants Hospital, Providence, RI
  • Steven Call, Ph.D., Washington State University, Pullman, WA
  • Clay Ciolek, Facilities Manager at Providence Health & Services, Olympia, WA
  • Lamar Davis, Shirley Ryan Ability Lab, Chicago, IL
  • Christine Pirri, Bassett Healthcare, Cooperstown, NY
  • Maryanne Richards, Massachusetts Maritime Academy, Buzzards Bay, MA
  • Nancy Vanasse, Massachusetts Maritime Academy, Buzzards Bay, MA

@BassettNetwork @massachusettsmaritime @ShirleyRyanAbilityLab @HealthcareFacilitiesNetwork @carenewengland@ProvidenceVancouver @WSUPullman @providenceswedish@asheaha @IFMAGlobal @HealthcareFacilitiesNetwork

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In this episode of High Reliability, we have excerpted an episode of the Healthcare Facilities Network. This YouTube Network, created by Gosselin/Martin Associates, aims to increase awareness that the rewarding and stable career of healthcare facility management is open and available to all. However, an influx of new professionals is needed, from the trades to the management level.

So in today's podcast, we ask a straightforward question: What does a Healthcare Facility Manager do? The answer is simple: A lot!

Now a 35-minute conversation cannot convey all of their responsibility, there are some significant areas we did not even touch on, but you will get a sense of scale and scope. And if you are presently working in healthcare facilities management, from the trades to the CSuite, you will benefit from listening to our guests:

  • Alison Brisson, Vice President of Facilities & Support Services, Cambridge Health Alliance, Cambridge, MA;
  • Robert Hacker, Director of Facilities & Planning, Design, and Construction, Community Memorial Health System, Ventura, CA

Additionally, Alison's path from hospitality to facilities management and Robert's path from the military to healthcare facilities management may be instructive for others to follow. Please share this podcast and tell people that great careers exist in healthcare facilities management, from the trades to leadership.

Thanks to Alison and Robert for their time and insights.

https://www.youtube.com/@HealthcareFacilitiesNetwork

@HealthcareFacilitiesNetwork
@CambHealthAlliance
@my_cmh

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In this episode of High Reliability, we introduce the Healthcare Facilities Network, the YouTube channel that focuses exclusively on healthcare facilities management.

The Healthcare Facilities Network (HFN) is a grassroots, collaborative effort initiated by Gosselin/Martin Associates to help promote the unique discipline of Healthcare Facilities Management. The mission of HFN is simple: Increase the visibility of the facilities management role by any means necessary, informing, educating, and boosting awareness that this rewarding career is open and available to all.

"Filling the Pipeline," the topic of this podcast, is a collaborative group effort by the Healthcare Facilities Network to promote and attract new employees to the discipline of healthcare facilities management. Learn more about it.

Check out and subscribe to the Healthcare Facilities Network

Website for the Healthcare Facilities Network

@Healthcare Facilities Network

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

We are pleased to welcome James Shoemaker, Retired LT. Colonel, USAF, and former Director of Plant Operations at Deborah Heart & Lung Center in Browns Mills, NJ. Before joining Deborah Heart & Lung Center, Jim served as Assistant Director of Engineering at St. Frances Medical Center in Trenton, NJ.

Jim served in numerous healthcare facilities management national leadership roles during his healthcare career, including as the American Society for Health Care Engineering (ASHE) President in 1994. In addition, Jim was awarded the distinguished ASHE Crystal Eagle Award at last summer's Annual Conference (2023) in Boston.

Jim has had a distinguished leadership career in the military and then in healthcare facilities management, jobs that included challenges to overcome. Jim colorfully describes those challenges in this podcast, including the difference between color blind and color ignorant, and how that distinction would impact his Air Force career. Other areas discussed include:

  • How a beer party Jim threw for himself led him to a career in healthcare facilities management;
  • His good friend George Thomas and how a chance meeting at a conference formed a deep personal friendship and led to leadership opportunities for each;
  • His experiences as a Navigator for the Air Force during the Vietnam War and some incredible stories from those experiences;
  • Four years of retirement post-healthcare, and going back to work to deliver Lexus'.

Jim also recounts stories and experiences from his life that are still instructive for us in 2023. We thank Jim for sharing his stories and experiences with us on the High Reliability podcast. Thank you for listening.

Subscribe to the Healthcare Facilities Network, the YouTube Network that tells the stories of healthcare facilities management.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.  

This episode welcomes Jason Brown, Vice President of District Operations at Primetime Healthcare Compliance Services in Houston, TX.  

Before joining Primetime Healthcare, Jason served as Corporate Director of Facilities Management Oceans Healthcare in Plano, TX. Oceans is a national provider of behavioral health services, and we spend a good portion of this podcast talking about behavioral health facilities management. 

Other areas covered in our discussion include:

  • Talking about Texas cold,  how nature and buildings function in it, and the resilience needed in the FM role (2:00);
  • A career path that "carried me down a path that I didn't know existed" (10:30);
  • Servant leadership and ego  (26:30);
  • "There is a taboo around mental illness," and working in behavioral health FM (29:00);
  • Patient elopement (53:00);
  • A word of advice for hiring managers about candidates with behavioral health experience.

As always, thank you for listening.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In today's episode we discuss Population Health as it relates to healthcare and facilities management. Our guests are Pamela Neckar and Tom Richert.

Pam is a Partner at Bostwick Design Partnership, headquartered in Cleveland. Founded in 1962, Bostwick Design Partnership is a full-service architectural firm providing services for healthcare, education, civic, and corporate clients. The firm has great hospital experience and has designed healthcare environments worldwide. Pam also serves as CFO with Bostwick Design.

Tom Richert is the Principal at RisingTerrain LLC in Boston. RisingTerrain performs team performance coaching and consulting, specializing in training and coaching lean productivity skills. Tom has worked with healthcare organizations and coached a healthcare project team using lean practices to complete a project within budget.

Bostwick Design and RisingTerrain are partnered together on a Joint Venture for a Population Health project in Cleveland, working with the Director of Public Health in the city. Pam and Tom share exciting details about this ongoing project. Other topics covered in the podcast include:

  • What is population health (2:30)?
  • Lean design and construction in healthcare (17:00);
  • Talking career paths (21:00);
  • Population Health project in Cleveland (39:00);
  • What might a Population Health campus look like (46:00)?

For more information, please see https://bostwickdesign.com and https://www.risingterrain.com.

As always, thank you for listening.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

We welcome Jordan Smith to this episode. Jordan is the Administrative Director of Facility Operations for AdventHealth in Zephyr Hills, Florida. Jordan leads the facilities team at their Dade City and Zephyr Hills hospital campuses.

Jordan is also the current District President for the Florida Healthcare Engineering Association (FHEA) District III Board. In addition, he serves as the district's representative to the FHEA state board.

Jordan and I discuss many topics, including:

  • "Healthcare is busy in Florida" (2:20);
  • Expansion pressure and staffing needs (9:30);
  • Owning a trades business and making the transition to healthcare (14:30);
  • No drama policy (30:30);
  • On the value of networking (41:00);
  • Touting FM accomplishments (51:30).

Our thanks to Jordan for appearing on the podcast.

G/MA Nuggets

1) Check out the jobs we are recruiting for here, including our latest Children's Medical Center Dallas role.

2) Follow us on YouTube.

3) Read our latest blog, Be true to yourself.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In this episode, High Reliability welcomes Rick Sanders, Director of Plant Operations, Safety, Security, and Clinical Engineering, at Poplar Bluff Regional Medical Center in Poplar Bluff, MO. Rick has worked for large medical centers across the country and came to healthcare following a 21-year career in the Navy.

Along the path of this podcast, you will hear us discuss our history with the typewriter and how far we have come past the typewriter. Also discussed:

  • Snow talk (2:20);
  • Flexibility has its limitations, be fluid (7:00);
  • Talking about an Honor Flight and the challenges of transitioning into healthcare (18:30);
  • Balancing management accountability, or best practices for working in healthcare management (28:00);
  • Working in academic medical centers and finding healthcare (43:00).

My thanks to Rick for appearing on the podcast.

G/MA Nuggets

1) Check out the jobs we are recruiting for here, including our latest Children's Medical Center Dallas role.

2) Sign up for the Gosselin/Martin Associates Career Hub!

3) Results of the Healthcare Facilities Management 2022 survey are here.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In this episode, High Reliability welcomes David Trask to speak about healthcare facilities, the employment market, and the challenges and opportunities he sees as the National Director for ARC Facilities.

Before joining ARC in 2012, David worked in various publishing, media, and marketing roles. As a result, David brings a multi-faceted perspective to the healthcare FM world.

In this episode of High Reliability we discuss:

  • Comparing healthcare to other industries (3:30);
  • Eliminating barriers to gaining knowledge (18:00);
  • Does technology tie you to your desk, and talking generational differences (23:30);
  • Comparing the labor markets (34:30);
  • Selling to the CSuite for the FM leader, and a funny CSuite story (44:00).

My thanks to David for his time. To learn more about ARC Solutions, see https://www.arcfacilities.com

As always, thank you for listening.

G/MA Nuggets

1) Check out the jobs we are recruiting for here, including our latest Children's Medical Center Dallas role.

2) Sign up for the Gosselin/Martin Associates Career Hub!

3) Results of the Healthcare Facilities Management 2022 survey are here.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

For our first podcast of 2023, we welcome Terrence Wright, Vice President of Facilities and Support Services at Moffitt Cancer Center in Tampa, FL.

Terrence and Moffitt's leadership are tasked with opening a new hospital this July. We begin with an interesting discussion about the market and how not having some previously eliminated layers of healthcare facility leadership has returned to harm the industry. This episode of High Reliability also features:

  • Opening a new hospital, the challenge of staffing, and looking to alternative models in a competitive Tampa market (4:00);
  • Educating the local market about healthcare (9:00);
  • Using "more grace for the new hires we bring in" (20:30);
  • Elements of leadership in healthcare facilities (24:30)
  • "An interesting social experiment," or managing employees from different generations (31:30);
  • Speak Nurse, use AIDET, and EVS as a component of patient care (43:00).

My thanks to Terrence for his time and insight. Terrence's Support Services team seeks 200 new staff members, including positions in safety and security, facilities, EVS, and food services. If you are interested in a career at the new Moffitt McKinely Hospital, see here.

Thanks for listening!

G/MA Nuggets

1) Check out the jobs we are recruiting for here.
2) Sign up for the Gosselin/Martin Associates Career Hub!
3) Results of the Healthcare Facilities Management 2022 survey are here.

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Welcome to a different episode of  High Reliability.

In this brief podcast, we look at the area of Williston, ND. We will discuss the area's historical significance, famous people, economy, and weather.

The conversation is framed within the context of a Director of Facility Management opportunity we are recruiting for in Williston for CHI St. Alexius Williston. Give us 10 minutes of your time, and you will hear information from Lewis & Clark to Sitting Bull to apartment rentals and, of course, the opportunity. 

To learn more about this opportunity, please see here. 

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As we approach the close of the year, the High Reliability podcast is once again pleased to convene an accomplished group of healthcare professionals to discuss the year that was in HCFM. Our guests are:

  • Carol McCormick, Director of Facilities, Plant Operations, & Maintenance for CHI Health Immanuel and CHI Health Mercy, Omaha, NE;
  • Dr. Robert Feldbauer, System Vice President of Facilities and Administrative Services, UC Health, Cincinnati, OH;
  • Robert Hacker, Director of Facilities, Planning, Design, and Construction, Community Memorial Hospital & Ojai Valley Community Hospital, Ventura, CA.

This episode of High Reliability features:

  • Revisiting predictions from 2022, how did they turn out (2:30);
  • Dealing with delays, talking elevators, and equipment (27:30);
  • Changing employee expectations? (45:00)
  • Predictions for 2023 (1:12:00).

My thanks to Carol, Bob, and Robert for their time and insight. As always, thank you for listening.

G/MA Nuggets

1) Check out the jobs we are recruiting for here.
2) Sign up for the Gosselin/Martin Associates Career Hub!
3) Results of the Healthcare Facilities Management 2022 survey are here.

https://gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

We welcome Dr. Steven Call to this episode of High Reliability. Dr. Call is a faculty member in the Voiland College of Engineering and Architecture at Washington State University in Pullman, WA.

For several years, Dr. Call has focused his applied research program on hospital facility management and cost optimization. We discuss the impact of Dr. Call's healthcare FM-specific research, including:

  • Deciding on a facility management career path that led to academia (3:40);
  • Researching healthcare FM pain points and the challenge in re-filling the FM pipeline (17:00);
  • Researching healthcare FM, including workforce planning and seeking perfect candidates (31:00);
  • Salaries, lower in healthcare versus non-healthcare FM, and the impact of the degree (40:00);
  • Is there a pay bump moving from a Bachelor's to a Master's Degree? (50:00);
  • Talking deferred maintenance and predictions for the future (1:00:00);

As always, we thank you for listening to High Reliability and hope you will subscribe, download, and rate the podcast.

G/MA Nuggets

1) Check out the jobs we are recruiting for here.
2) Sign up for the Gosselin/Martin Associates Career Hub!

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

We celebrate Halloween on the podcast with a special roundtable discussion, "What keeps you up at night?"

My thanks to three professionals in healthcare facility management who joined the discussion:

  • Cory Majszak is a facilities professional with over 23 years of experience. Cory recently took on the role of Director of Environmental Services at Rogers Behavioral Health. Before beginning with Rogers just days ago, Cory was Director of Facilities at Advocate Aurora Health in Wisconsin;
  • Claire Meeks is the Associate Director for Customer Success at FSI. FSI provides comprehensive computerized maintenance management software (CMMS) for hospitals nationwide. Before joining FSI just days ago (no, that is not a mistaken reprint from above!), Claire was Operations Director with Atrium Health in Charlotte, NC;
  • Vance Vinson, Director of Facilities at Miami Valley Hospital in Dayton, OH. Vance oversees 946 beds across 3.5 million square feet of space. He has worked in healthcare facilities management for more than 25 years.

Topics discussed include:

  • What keeps you up at night, and moving on to new roles (8:00);
  • Struggles with legacy applications, and is the role becoming too big for one person? (24:00);
  • Compensation and dwindling talent pools (32:00);
  • "I don't want to be a manager, I see what it is like, and I don't want that." (50:45);
  • Talking candy and some final, optimistic thoughts on the profession (59:00).

As always, we thank you for listening to the podcast and hope you will subsc, downloadload, and rate the podcast.

G/MA Nuggets

1) Check out the jobs we are recruiting for here.
2) Sign up for the Gosselin/Martin Associates Career Hub!

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In this episode, we welcome John D’Angelo. John has a distinguished career in facilities management, serving in high-level facility management and design and construction roles in healthcare and higher education since entering the private sector. Before joining healthcare, John served our country for 20 years in the United States Navy, retiring as a Commander.

John is presently employed as an Assistant Vice President of Facilities Operations at the University of Chicago. Topics discussed include:

  • The original Top Gun alters a career path, and thoughts on military service (3:30);
  • Customers come to realize the importance of the Facilities Management department (17:00);
  • Comparing facilities management in healthcare and academia, and discussing some concerning employment trends (21:00);
  • Taking a data-driven approach to management (32:30);
  • Using analytics to drive accountability (45:00);
  • Managing an academic preventive maintenance program (52:00).

As always, thanks for listening to the High Reliability podcast.

G/MA Nuggets

1) Sign up for our free Fall education classes.
2) Check out the jobs we are recruiting for here.
3) Sign up for the Gosselin/Martin Associates Career Hub!

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In this episode, we welcome Shay Rankhorn to the podcast. Shay is the Vice President of Facilities Management at Quorum Health in Brentwood, TN. Shay has accountability over Biomed, Facilities, Real Estate, Construction, and Compliance for this 21 hospital system.

Shay is also the President of the American Society for Healthcare Engineering (ASHE), a position he will hold until January 1, 2023. Topics covered include:

  • Balancing a Vice President role with an ASHE Presidency
  • Defining passion in healthcare facilities management (7:00);
  • On being ASHE President and what it means for Shay (13:00);
  • Shay speaks about his personal, transformative journey (33:00);
  • The future, facility management concerns and excitements (53:00);

As always, thanks for listening to the High Reliability podcast.

G/MA Nuggets
1) Take our survey here and enter for a chance to win a $100 gift card!
2) Sign up for our free, Fall education classes.
3) Check out the jobs we are recruiting for here.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. 

In this episode of High Reliability, we quickly look at the market with some interesting tales from the front. We also offer you gifts and opportunities to get new jobs and seek new knowledge.

We will also talk about 90-day plans for job seekers, the quest for the perfect candidate, quiet quitters (is it really new?), and the degree requirement.

Links to the items mentioned in the podcast are below. As always, thanks for listening!

1) Take our survey win gifts! 

2) Sign up for our Fall free education classes, win knowledge!

3) Check out our jobs here.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In this episode of High Reliability, we are joined by Mike Canales. Mike is a Healthcare Engineering Professional, including 21 years spent as a hospital facility director. In 2013 he transitioned out of a hospital career into what has become for him a natural extension and enhancement of his career. He is currently the Healthcare Engineering Program Director at Owensboro Community & Technical College in Owensboro, KY. Mike established the program at OCTC in 2013 (https://owensboro.kctcs.edu).

Mike always brings an engaging, passionate, talkative style, and in this episode of High Reliability, that's on display, including his thoughts on the Porta Potty effect in employment. Other topics include:

  • Owensboro Community & Technical College, what the program offers, and how it can help fill the pipeline in an industry where people are leaving;
  • The importance and necessity of soft skills in facility management;
  • Has the role become too large for a single person to manage?
  • Mike's thoughts on the Abraham Lincoln podcast series;
  • How the corporatization of healthcare facility management has created a two-tier candidate universe;
  • Living in the grey, and why it is a critical skill for all.

Thanks for listening!

G/MA Nuggets

For a full listing of jobs we are recruiting for in California, Ohio, and New Jersey, please see here.

If you have not listened to the Abraham Lincoln college degree podcast mentioned in this broadcast, please listen here.

Keep your eyes open for a future announcement of the Gosselin/Martin Associates Fall Education series. It's coming soon.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In this episode, we recap the recently held ASHE Annual Conference in Boston, July 17 - 20.
We will look at tales from a battlefield doctor;  interesting statistics from The Joint Commission, including what surprises inspectors the most when they visit a hospital; and an Epiphany into the current state of healthcare facilities management. 

As always, thanks for listening to the High Reliability Podcast.   

Please see the healthcare management roles Gosselin/Martin Associates is recruiting for here.

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Has the lack of a college degree hindered your career advancement?

Then Session 2 of the Abraham Lincoln Employment Series, Abe Lincoln, not qualified to run a hospital facility department? is for you. This High Reliability podcast is a rebroadcast of our YouTube presentation of the same name. offers a unique look at the healthcare employment market of 2022, using the experiences and education of our 16th President, Abraham Lincoln.

Degreed, non-degreed, human resources professionals, and hiring managers will find the class useful as they try to navigate a challenging employee market.

The video answers the question, could Abraham Lincoln survive the initial employment screenings of hospitals and healthcare organizations in 2022? The answer may surprise you as we delve into some of the most critical issues facing a dwindling employee market. Perhaps most importantly, the video asks and answers, What is the why?

G/MA Nuggets

  1. For a full listing of jobs we are recruiting for,  please see here.
  2. Gosselin/Martin Associates will have a booth at the ASHE Annual Conference in Boston July 17-20, stop by and see us at booth 1423.
  3. Catch up on the Abraham Lincoln Employment series here.

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High Reliability, the podcast that focuses on healthcare facilities management, welcomes Dennis Morelli. Dennis is the Shelter Property & Projects Manager at Peace Ridge Sanctuary in Brooks, ME. The Sanctuary calls itself a "Loving Home for Neglected and Abused Animals."

Before he transitioned to Peace Ridge Sanctuary, Dennis was the Director, Design & Construction at Maine Health, a multi-hospital system headquartered in Portland, ME. In his role, Dennis had oversight of design and construction for the entire Maine Health System.

Dennis' career transition has been a significant and rewarding one. The transition includes delivering calves on a farm and learning that donkeys and calves can operate doors independently!

We also discuss with Dennis:

  • Becoming an architect and wearing multiple hats at Peace Ridge Animal Sanctuary (3:00);
  • Comparing Global Federation of Animal Sanctuaries (GFAS) to The Joint Commission and discussing animal infrastructure (11:00);
  • Transitioning from healthcare to animal design and care (26:00);
  • Answering the question, What is it I want to be doing with my life? (37:00);
  • Talking about demand, care, and Dennis' favorite animals (53:00).

To learn more about Peace Ridge, pleasesee here.

You will occasionally hear Dennis' beagle in the background during the podcast. We hope you enjoy it, it is appropriate given the podcast content!

G/MA Nuggets

  1. For a full listing of jobs we are recruiting for, please see here.
  2. Gosselin/Martin Associates will have a booth at the ASHE Annual Conference in Boston July 17-20, stop by and see us at booth 1423.
  3. Catch up on the Abraham Lincoln Employment series here.

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High Reliability, the podcast that focuses on healthcare facilities management, presents the third episode in the Abraham Lincoln Employment Series, titled What's the Why? A Healthcare education podcast.

Our guest is Jim Smith, Director of Engineering & Emergency Management at Springfield Hospital in Springfield, VT. Jim is well qualified to discuss the topic of education and healthcare management. Jim has both his Bachelor's and Master's degrees, but he joined the Navy out of high school and achieved his first healthcare facilities management job without a college degree. Jim had to convince Rutland Regional hospital to hire him for the Manager of Engineering role, a story he tells in the podcast.

Jim has an interesting perspective on the degree. He joined the Navy from high school, then transitioned into the commercial nuclear industry. He then became a Pastor with his church, a true career transition. Each stop on Jim's career journey prepared him well for his healthcare facility management roles. Topics discussed with Jim include:

  • Discussing the Navy's Nuclear Power School and program (4:00);
  • A career transition to Pastoral work (22:00);
  • Leaving the ministry and finding a path into healthcare facilities management (32:00);
  • On the need for a college degree at the management level of healthcare facilities (34:00);
  • Converting life and work experience to college credits, and some encouraging words for those seeking a degree while working full-time (47:30);
  • Transitioning military experience to healthcare facilities management (58:00).

Read more about the Lincoln Employment Series here.

G/MA Nuggets

For a full listing of jobs we are recruiting for, see here

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High Reliability, the podcast that focuses on the world of healthcare facilities management, previews the Abraham Lincoln Employment Series, debuting this June and sponsored by Gosselin/Martin Associates.

We were sitting around the office recently and thought, what would happen if Abraham Lincoln sent in his resume for a facilities management job that we were recruiting? That question was the genesis of The Abraham Lincoln Employment Series.

In our first episode, using Abraham Lincoln’s resume from 1865, which we created, we will apply his resume and the lessons we can garner from it to today’s chaotic employment/resume market. The debut episode will feature fun Lincoln resume facts, but most importantly, the information you can use to craft a more compelling resume in 2022.

Lincoln may have lived in the 1800s but core communication principles, which are really what a resume is, a communication tool, remain relevant today. So sign up for the seminar on June 2 at noon Eastern.

June 2: Dissecting Lincoln’s Resume: What we can learn from it (Register)

Read more About the Lincoln Employment Series G/MA Nuggets1)If you know your Rush history, you will probably catch the butchered name of their lead singer, Geddy Lee, my apologies. For the full video, see here.

2) The podcast references 38 Special and their video Back Where you Belong, which can be viewed here.

3) For a full listing of jobs we are recruiting for, see here

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High Reliability, the podcast that focuses on the world of healthcare facilities management, welcomes Stephen Terrano. Stephen is presently Director of Engineering at the Vassar Brothers Medical Center in Poughkeepsie, NY. Vassar Brothers is a member of the Nuvance Health healthcare network.

If you are soon opening a new hospital, or if you are just interested in stories from a career spent in Engineering, listen to Steve. Most recently, in 2021, Vassar Brothers Medical Center completed a $550 million expansion which doubled the number of available rooms. New building openings, in this case, the opening of a new Patient Pavilion, are never smooth, and Steve and I spend a great deal of time in the podcast discussing the opportunities and challenges in opening a new building.

Prior to joining Vassar Brothers, Steve was a Director Of Engineering And Operations at Good Samaritan Hospital in Suffern, NY. Steve has also owned his own MEP firm in New York City. He has worked for Carrier Corporation, Johnson Controls, and as an Executive Vice President for Sodexo.

Topics in today's High Reliability include:

  • Fatherly advice on joining healthcare to give back, and making mistakes (3:30);
  • Valuable insights on working for yourself, working in contract services, and working as a direct hospital employee (13:00);
  • Mission statements and core values (19:00)
  • Lessons in opening up a new hospital building, including The Because List (24:00);
  • Challenge the known and accept the unknown (32:00);
  • The 90-Day Rule (44:00).

As always, thank you for listening!

Jobs, Jobs, Jobs
We have many job opportunities we are recruiting for, including two Vice President roles and three Director roles, and a Director of Planning, Design, and Construction. See here.

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High Reliability, the podcast that focuses on the world of healthcare facilities management, takes a look back at the month that was in healthcare facilities with The News in 5 for April 2022. This quick podcast sounds the alarm on the availability of experienced healthcare facilities management talent. Topics discussed include: 

  • The Market: We discuss some disturbing employee trends;
  • The Organization: We look at large organizations, and the challenge of work/life balance while working in healthcare;
  • Career Best Practice: Leadership lessons from World War II and B-24 Bomber veteran (and Hollywood legend) Jimmy Stewart via the book “Mission, Jimmy Stewart and the Fight for Europe.”

G/MA Nuggets

1) We have many job opportunities we are recruiting for, including two Vice President roles and four Director roles. See here.

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High Reliability welcomes Scott Hemingway to the podcast. Scott has an interesting and unique career journey, he is presently the Director Of Security and Parking at Signature Healthcare, in Brockton, Massachusetts. Prior to joining Brockton Hospital in 2019, Scott spent 10 years with LifeSpan, a RI-based healthcare system.

Scott has a completely different professional life prior to beginning his healthcare employment. In 2008, he retired as a Lieutenant after 23 years of service to the Rhode Island State Police. Scott also has military experience which includes being a Staff Sergeant with the Rhode Island National Guard, where he was assigned to the 243rd Regional Training Institute as a Certified Instructor. Areas of instruction included Military Police School, Nonlethal Weapons, and Modern Army Combatives.

Scott owns his own consulting firm, The Hemingway Group, located in Warwick, RI. More information on The Hemingway Group can be found below.

In this episode, we discuss:

  • A unique career path, from Military Police duty in the Philipines to delivering a baby with the RI State Police;
  • Healthcare surprise: What Scott did not expect to find, but found, in his transition from law enforcement to healthcare (18:00);
  • Equipping staff to deal with combative patients and family members in a chaotic age of Covid (23:30);
  • Hospital risk and security (35:00);
  • The importance of Critical Thinking in today's workplace (38:50);
  • TJC emergency standards at the top of Scott's mind (56:30).

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

About the Hemingway Group
The Hemingway Group is a Security Consulting service that specializes in finding solutions to the multidimensional and asymmetrical security issues that continually plague all facets of Government, Businesses, Educational Institutions, and Healthcare Systems. THGLLC conducts Vulnerability/Risk Assessments, Threat Assessments, and Security Evaluations.

Please find more information about the Hemingway Group here.

New roles
Gosselin/Martin Associates is working with Children's Wisconsin to fill their Vice President, CHW Campus & Support Service role, Bassett Healthcare Network to fill their Vice President, Non-Clinical Support Services, as well as Griffin Hospital in Connecticut, Holy Cross Hospital in Florida, and Everett Hospital in Massachusetts to fill their Director of Facilities Management roles.

We are also forwarding interested candidates directly to the University of Vermont Medical Center for their open Plant Operator positions.

See all jobs here.

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High Reliability welcomes Patrick Rhinehart to the podcast. Patrick is the System Director of Environment of Care & Life Safety at Northside Hospital in Georgia. The Northside System spans 25 counties with five acute-care hospitals, more than 580 outpatient facilities, 4,100 providers, and 25,500 employees.

Episode 5 of "So, You Want to Be..."
In this episode of High Reliability, we re-introduce So, You Want to Be..., a podcast episode dedicated to exploring the various roles available in healthcare facilities management. Patrick became our first Director of Environment of Care and Life Safety guest. He grew his career at Northside, becoming Sr. Project Engineering Coordinator, then Manager of Compliance, and presently the System Director of Environment of Care & Life Safety.

In this episode, we discuss:

  • Firefighting and landing on the healthcare career path;
  • Expanding your knowledge base to do your job (13:00);
  • Learning to enjoy teaching (24:30);
  • Soft skill versus technical skill breakdown in the EOC/LS role (39:45);
  • How do I become a System Director? (47:00).

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

New roles
Gosselin/Martin Associates is working with Children's Wisconsin to fill their Vice President, CHW Campus & Support Service role, and Griffin Hospital to fill their Director of Facilities role; see all jobs here.

We anticipate several new jobs to roll out within the next week or so on our site, including another Vice President opportunity. So please check back in for the latest.

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High Reliability welcomes Oluyemi Oshinowo to the podcast. Oluyemi is the Healthcare Facility Manager at the Marcelle Ruth Cancer Centre and Specialist Hospital in Lagos, Nigeria. Oluyemi becomes our first guest from the Continent of Africa.

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

The Marcelle Ruth Cancer Centre and Specialist Hospital provides Nigeria's first world-class, one-stop centre for the comprehensive treatment of cancer and specialist conditions. Marcelle Ruth was opened to provide easily accessible, world-class cancer treatment. Built on Victoria Island, Lagos, they offer the highest standards of care with the latest treatments and technology in comfortable surroundings.

As Oluyemi and I discuss Nigeria and healthcare facilities management, we look at some similarities and some differences, including:

  • The genesis of the Marcelle Ruth Cancer Centre & Specialist Hospital, and some background on Lagos and local care;
  • Career paths, making a move to healthcare facilities management (18:00);
  • Creating change and learning (28:00);
  • On facing challenges (50:00).

Thanks to Oluyemi for appearing on the podcast!

Links to further information on topics Oluyemi discussed on the pod
1) To view Oluyemi's hospital, see here https://marcelleruth.com

2) Oleyumi mentions two local items in the podcast; learn more here

https://nigerianfinder.com/how-to-know-original-shea-butter-in-nigeria/
and
https://www.allnigerianrecipes.com/fufu-recipes/pounded-yam/

New roles
Gosselin/Martin Associates is working with Griffin Hospital to fill their Director of Facilities role; see all jobs here.

We anticipate several new jobs to roll out within the next week or so on our site, including at least one Vice President opportunity. Please check back in for the latest.

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High Reliability welcomes Lamar Davis to the podcast. Lamar is the Director of Facilities Engineering & Support Services at the Shirley Ryan Ability Lab in Chicago, IL.

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Lamar has had a lengthy career in healthcare facilities management in the Chicagoland area. In addition to the Shirley Ryan Ability Lab, Lamar has worked in facility leadership roles at Access Community Health Network, Provena Health, and Advocate Health. Lamar has volunteered nationally and locally with the American Society of Healthcare Engineering. He has mentored individuals throughout his career.

Our far-ranging conversation speaks to the soft skills needed in healthcare facilities management, to which Lamar offers several insights. Additional topics covered include:

  • About the Shirley Ryan Ability Lab, and unique challenges directing a facility located in America's third-largest city;
  • Working with staff to find and cultivate interpersonal skills (13:00);
  • The Great Resignation, and creating an Apprenticeship program to help alleviate (23:00);
  • Lamar's strategic career path, and having fun while navigating it (27:30);
  • The changing nature of the facilities discipline, and Lamar's thoughts on the balance of soft skill versus hard skills needed in leadership positions (44:00);
  • Mentors, taking on a mentoring role, and overcoming the thought that I will be replaced if I share what I know (47:00).

Thank you for listening to the High Reliability podcast. To learn more about the Ability Lab, please see https://www.sralab.org

Coming Attractions
Please stay tuned to our website for our latest job promotions. In the next week, we will be promoting:

  • Director, Facilities for Griffin Hospital in Connecticut
  • A Vice President opportunity
  • A Director, PDC opportunity

While you wait for these roles to appear, check out our new website, our Partnered Search Program, and the revamped Gosselin/Martin Career Hub.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

This episode discusses healthcare lessons gleaned from the Tom Hanks produced 12-part miniseries, From the Earth to the Moon. Released in 1998 on HBO, the series explores the origins and milestones of the Apollo lunar landing program, its mission, and those whose lives and careers were impacted by NASA's journey into space.

Many parallels can be drawn from NASA's quest to get to the moon to today's healthcare landscape, and we will discuss them, including:

  • Framing leadership at NASA in the 1960s and healthcare leadership in 2022;
  • Apollo 1, discussing the deadly fire and the subsequent investigation by NASA and the US Congress: How does it tie into navigating politics in healthcare and preventable patient deaths (13:00);
  • Apollo 8, the importance of imagination, and taking and minimizing risk (31:00);
  • Apollo 12, the value of the team, and examining the roles of the wives of the astronauts through Episode 11, "The Original Wives Club" (49:30);
  • Apollo 11, the dynamic to be the first person on the moon, and dealing promptly with "we before me" (1:00:00).

I want to thank my three guests for their time and research. The same movie crew joined me for our Band of Brothers leadership podcast released last November. Like me, they appreciate American history and the lessons learned. My guests are:

  • Thomas Elliott: Director of Facilities, Sutter Medical Center, Sacramento, CA
  • Geoff Schuller: Owner, GH Schuller Consulting, Mission Viejo, CA
  • Steve Spaanbroek: CEO, MSL Healthcare Partners

Thanks for listening. We hope you enjoy it, and if you know Astronaut Frank Borman, he's mentioned often in this podcast, so ask him to please give us a listen!

More from the new Gosselin/Martin Associates website
Check out the Partnered Search
Check out the Gosselin/Martin Career Hub

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In this episode of High Reliability, we are joined by Jonathan Hart, Technical Lead, Fire Protection Engineering at NFPA. Jon is the technical expert for the NFPA in fire protection systems and health care facilities. Jon was the staff engineer responsible for NFPA 99, Health Care Facilities Code, for several years. Jon’s NFPA 99 oversight extended to 8 technical committees with over 225 members.

Jon is well known to many in healthcare facilities management. He is a frequent contributor in all things NFPA 99. He is always visible at conferences across the country, including the ASHE Annual. In this episode, Jon and I discuss:

  • Fire beginnings (5:00);
  • What is Jon’s role as Techincal Lead (13:00);
  • On the need to be neutral, and a glimpse behind the Codes and Standards process, including a look at NFPA 99 (20:00);
  • Some tales from the front and NFPA resources that assist FM pros in codes and standards management (36:00);
  • Dates, issues, and heads up for the FM Pro in 2022, including planning for post-Covid hazards and some lessons from Covid (48:30):

Our thanks to Jon for appearing on High Reliability, and as always, thank you for listening.

Visit our new website, and investigate our new Partnered Search and Career Hub programs!

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In this first episode of 2022 and the first of High Reliability Season 3, we are pleased to welcome Brittany Remec. Brittany is a Construction Project Lead at Advocate Aurora Health. The Advocate Aurora System has hospitals and offsites throughout Illinois and Wisconsin.

Brittany, a millennial, offers an interesting perspective on healthcare facilities management and discusses her unique career path, from college to her most recent construction role with Advocate Aurora. She has accumulated a great deal of experience in a relatively short period and we discuss some of the lessons she has learned as she has advanced.

Topics covered include:

  • An interesting story on how Brittany arrived at her career path and how incidents of her life helped set her on her way, including a brother, a lift company, and Purdue University (2:30);
  • On gaining financial consensus, and leading through difficult situations (13:20);
  • Learning about facilities management by "accidentally falling into it," and transitioning from construction to healthcare facilities management to healthcare construction (20:00);
  • Building a career, and changing perspectives and goals (43:00);
  • Views for millennials, and others, considering a healthcare career and the importance of mentorship (47:00).

Our thanks to Brittany for appearing on High Reliability, and as always, thank you for listening!

Visit our open jobs at https://gosselin-associates.com/job-listings/

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

It's our final 2021 episode of High Reliability and today's show is guestless, but interesting nevertheless.  Facilities Management topics covered in this episode include:

  • Cautionary words for organization's seeking candidates, and some Interview gotchas;
  • A concerning trend, and it's not about retirements;
  • A discussion on degrees, and cautionary words for the future;
  • Thoughts on new programs and podcasts;
  • Searching Best Practices.

As always, thank you for listening.

Visit our open jobs at http://gosselin-associates.com/jobs

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It has been a fun year for High Reliability so as approach the final days of the year, we wanted to take a look back at 2021 and a look ahead to 2022.

We welcome a roundtable of healthcare leaders from across the county to discuss a variety of issues. Our guests are:

  • Carol McCormick, Director of Facilities, Plant Operations, & Maintenance for CHI Health Immanuel and CHI Health Mercy, Omaha, NE
  • Christine Pirri, SVP, Chief People & Diversity Officer, Bassett Healthcare Network, Cooperstown, NY
  • Dr. Robert Feldbauer, VP/Chief Facilities Officer, UC Health, Cincinnati, OH
  • Robert Hacker, Director of Facilities, Planning, Design, and Construction, Community Memorial Hospital & Ojai Valley Community Hospital, Ventura, CA

My thanks to them, In today's episode, we discuss:

  • The year in review: Staffing shortages, vaccination mandates, and a return to "normal" (2:30);
  • What about me, and other factors around compensation, and is this current model sustainable? (25:00);
  • The issue that will not go away, the degree. Does a unique time in history demand a different approach to the degree requirement? (32:00);
  • Looking at technology, including "The Internet of Things" (48:00);
  • The changing demands of patients and families (1:00:00);
  • Predictions for 2022, and removing the "Covid excuse" (1:13:00).

As always, thank you for listening. We hope you enjoy the show!

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I'm excited about this episode of High Reliability because it centers on a book and miniseries that I consider to be at the top of the book and miniseries chart: Band of Brothers.

Band of Brothers is a 2001 American war drama miniseries based on historian Stephen E. Ambrose's 1992 non-fiction book of the same name. It was created by Steven Spielberg and Tom Hanks, who also served as executive producers. The series won Emmy and Golden Globe awards in 2001 for best miniseries. If you have not watched Band of Brothers, put it on your list.

The series is a dramatized account of E-Company, part of the 2nd Battalion, 506th Parachute Infantry Regiment, assigned to the United States Army's 101st Airborne Division during World War II. Over ten episodes the series details the company's World War II journey.

Starting with jump training at Camp Toccoa, Georgia, in 1942, Band of Brothers follows the unit through the American airborne landings in Normandy and Operation Market Garden, then on to the Siege of Bastogne and The Battle of the Bulge, and through war's end in 1945, including taking Eagle's Nest, which was a Third Reich–era building erected atop a mountain summit and used by Hitler.

Band of Brothers chronicles Easy Companies triumphs and tragedies. It shows the men in their humanity. You don't need to have seen Band of Brothers to enjoy this podcast. But if you have seen it, we will apply leadership lessons from WW II to healthcare facilities management in 2021. These leadership lessons are timeless: They are universal.

I would like to thank my three guests for their time and research. Like me, they appreciate American history, warts and all, and the lessons that can be learned from history. My guests are:

  • Thomas Elliott: Director of Facilities, Sutter Medical Center, Sacramento, CA
  • Geoff Schuller: Owner, GH Schuller Consulting, Mission Viejo, CA.
  • Steve Spaanbroek: CEO, MSL Healthcare Partners

Thanks for listening. We hope you enjoy it.

Endnote
In addition to the miniseries and the many books chronicling Easy Company and Major Dick Winters, this YouTube series, Reel History, provides excellent historical context, and when needed, a more accurate picture of the events depicted in Band of Brothers. As Tom Hanks said," history had to fit into our television screens," meaning a 10-episode series could not completely capture all of the events from 1941-1945.

Reel History with Professor Jared Frederick is a great companion piece.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. 

In this episode, we speak with Jason Tate, Director of Plant Operations at Mountain View Regional Medical Center in Las Cruces, NM.  It is an interesting and honest discussion with a next-generation healthcare facility management leader.  Jason's story is about transitioning into healthcare facilities management leadership, but it is also about growth and self-awareness, integrating philosophy into management, and ultimately, redemption. 

If you feel a bit down and out, skip to The Power of Redemption section (25:00) for hopefully some hope and inspiration. 

My thanks to Jason for an honest discussion. Topics include:

  • About relationships, communication, and multi-generational leadership  (4:00);
  • Utilizing the Socratic method of FM leadership (19:00);
  • The Power of Redemption (25:00);
  • Finding a path to hospital leadership and a true vocation (40:00);
  • On managing conflict in 2021, and learning from Abraham Lincoln (52:00).

Visit our open jobs at http://gosselin-associates.com/jobs

Thanks for listening!

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

We are pleased and honored to welcome Dr. Vincent W. Patton III to this episode. Dr. Patton served as Master Chief Petty Officer of the Coast Guard from 1998 until his retirement from the Coast Guard in 2002. In total, he served our country with more than 30 years of active service. His career included staff and operational assignments throughout the United States, along with joint military service assignments in Cuba and Haiti. His numerous military awards include the Distinguished Service Medal, which is the nation’s highest military peacetime recognition for the performance of duty.

As the service’s top senior enlisted leader, Master Chief Patton was the principal advisor to the Commandant of the Coast Guard, his directorates, and the Secretaries of Transportation and Defense, with a primary focus on quality-of-life issues, career development, work environment, and personnel matters. He routinely addressed these specific issues before appropriate Senate and House committees in Congress, and the Commander in Chief, along with his senior enlisted counterparts of the other four armed services.

Following his Coast Guard retirement, Dr. Patton was an Assistant Professor at the University of California Berkeley, teaching Philosophy of Ethics, and he earned his Master of Theology in Applied Religious Studies and became an ordained minister. Currently, he is a Leadership Development Coach for NewDay USA Financial LLC and he serves as chairman of the board of trustees for Northeast Maritime Institute.

In this episode of High Reliability, Dr. Patton leads us through unique stories of his career paths and development, being inspired by mentors, and holding core values as guideposts throughout a distinguished career, including:

  • The role of the Master Chief Petty Officer (4:00);
  • Core values and leadership (14:00)
  • On becoming Master Chief Petty Officer: A unique career path that you have to hear (19:00);
  • Leading through human tragedy in Haiti and Cuba while balancing mission, duty, and core values during Operation Able Manner (39:00);
  • Learning from soccer player Pele, a poignant remembrance of the late General Colin Powell, and meeting Alex Haley (50:00);
  • Adhering to Core Values in today’s chaotic business world, and the importance of passion for your job (1:04).

Thank you to Vince for the generosity of his time.

And thanks also to CJ Brown, Facilities Management Director at Women & Infant's Hospital in Providence, President of the RI NEHES Chapter, and Coast Guard veteran, for connecting me with Vince.

Visit our open jobs at http://gosselin-associates.com/jobs

Thanks for listening!

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

We welcome Bryan Connors to the High Reliability podcast. Bryan is the Managing Principal Consultant at Environmental Health & Engineering, located in Newton, MA. Environmental Health & Engineering offers expertise in Engineering, Environmental, and Health and Safety Consulting. EH&E works with hospitals, laboratories, universities, and industrial facilities across the country.

Bryan brings some real-world examples of organizations preparing for and combatting the virus known as Covid. In this far-ranging conversation, we also talk about becoming an industrial hygienist, the importance and limitations of air sampling, and the role of The Interpreter in discussing science and industrial hygiene issues with hospital clients.

If you have ever wanted to be like television forensics investigator Quincy (I'm dating myself!) or watched an episode of CSI or House, this episode is for you. We discuss:

  • "I didn't know this career existed," and what does an industrial hygienist do? (3:30);
  • Preventing disease in the patient environment (8:00);
  • Assess the state of hospitals to manage the virus today, and what are some current thoughts related to hygiene and transmission (16:00) ;
  • A real-world hospital case study I, infection pathway assessment and preventing virus spread (32:00);
  • A real-world case study II, demonstrating how tracer gas testing can investigate and identify a covid 19 pathway and outbreak (46:00);
  • What medical equipment stands out as the most problematic piece relative to medical infections, and what does the future hold? (57:30).

Visit our open jobs at https://www.gosselin-associates.com/jobs

To learn more about Environmental Health & Engineering, please see eheinc.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. 

In this episode, we welcome Brandon Bardowsky to the podcast. Brandon is the Vice President of Facilities, Design, & Construction at Inspira Health, headquartered in Vineland, New Jersey. 

Inspira Health Network is a four-hospital system with 150+ access points in South Jersey. Brandon’s responsibilities include managing Facilities and their network Design & Construction program, including managing a $525m program to grow the network’s market presence in South Jersey.

Today Brandon and I discuss managing a real estate program for a healthcare system, including: 

  • What does a VP of Real Estate do (5:30)?
  • Navigating business deals and working with multiple constituencies (11:30);
  • Speaking the language of finance and law in real estate management (19:30);
  • Dealing with developers, business owners, commercial real estate teams, and physician groups (33:00);
  • Avoiding real estate pitfalls (40:00);
  • The most complex leases to manage (49:00).

Visit our open jobs at https://www.gosselin-associates.com/jobs

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. 

Today we welcome Thomas Elliott to the High Reliability podcast. Tom is the Director of Facilities Management at the Sutter Medical Center in Sacramento, CA. Tom is an Air Force Veteran with a varied career path, including stints overseas and in Biomedical leadership.   

In between discussions of road rage and pace cars, we find time to discuss Tom's unique career path, including: 

  • Hitting the road(s), literally, and finding direction;
  • Transitions from military to civilian leadership, and not "chickening out" (15:00);
  • On the importance of effective change management (29:30);
  • Relationships are built over food and faces (41:30);
  • Education, language barriers,  and the FM professional (54:30).

A show note, Tom sounds great, me not so much. I tried out a new microphone, and subsequently, I sound a bit mumbled but understandable. Sorry for the rookie mistake on my part, it won't happen again! 

Visit our open jobs at https://www.gosselin-associates.com/jobs

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. 

In this episode, we recap the recently held ASHE Annual Conference.

We will look at finding something to love in everybody you work with, the concepts of High Reliability, why you already have the answers to the Compliance Playbook, and Boston food, 2022. 

Thanks for listening to the High Reliability Podcast.  Please visit Gosselin/Martin Associates'  Career Hub website at careers.gosselin-associates.com.

See Gosselin/Martin jobs here.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Today we welcome Jonathan Hunley to the show. Jonathan is the System Director of Facilities Infrastructure for Bon Secours Mercy Health. Jonathan is based in Cincinnati, and he is responsible for the oversight and management of the Bon Secours Mercy Health Non-Threshold Infrastructure Program. Jonathan has oversight for 35 hospitals in 4 states, totaling more than 15m square feet.

This podcast covers three distinct areas, thus the episode title. Topics include:

  • With projects ongoing in multiple hospitals in multiple states, Jonathan provides his perspective into the front lines of healthcare construction. We discuss the current market and some interesting challenges, including lead times, budgets, labor, pricing, supply and commodities, and prefabrication;
  • On long-range strategic planning and the use of data and analytics in the process, while leading change and creating process (27:00);
  • Making infrastructure “sexy” to C-Level leadership, including ROI creation (40:00);
  • What does Jonathan believe are the most important skills to possess in his system director role (47:00);
  • On degrees, and Jonathan's thoughts, and mine, on the necessity for a degree in healthcare facility management, and why organizations may be doing themselves a disservice with global degree policies (53:00).

Thanks for listening to the High Reliability Podcast. Please visit Gosselin/Martin Associates' Career Hub website at careers.gosselin-associates.com.

See Gosselin/Martin jobs here.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Today, High Reliability welcomes Carol McCormick. Carol is the Director of Facilities, Plant Operations, & Maintenance for CHI Health Immanuel and CHI Health Mercy in Omaha, NE. In total, Carol and her team are accountable for roughly 5 million square feet of space.

For the first time on a High Reliability episode, we touch on violins and ax throwing, but also leadership, technical aptitude, the importance of communication, and an unlikely journey into facilities management. It's an enjoyable and far-ranging conversation, with Carol offering enlightening stories from more than 40 years of leadership experience, including:

  • Creighton Blue Jay basketball talk (2:30);
  • Leadership roles, from imaging to facilities management (5:30);
  • Shining the light for others on the importance of facilities, and helping staff communicate that importance through their actions (12:00);
  • Advice for females looking to break into HCFM, and getting comfortable, all of us, saying “I don’t know” (19:00);
  • Managing a multi-generational workforce, and thoughts on the necessity of the college degree in HCFM leadership (32:00);
  • Tips for working in a matrix-reporting structure (40:00).

Thanks for listening to the High Reliability Podcast. Please visit Gosselin/Martin Associates' Career Hub website at careers.gosselin-associates.com.

See Gosselin/Martin jobs here

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Today we welcome Nicholas Derr, associate AIA, to High Reliability.

Nick is Project Development Leader for Facility Optimization Solutions (FOS), a subsidiary of CannonDesign. Nick leads facility condition assessments, strategic asset investment planning, project development, capital planning, compliance, and life-safety survey programs throughout the United States for FOS.

While we discuss FOS, this episode of High Reliability veers into multiple topic areas that impact all FM professionals, including:

  • What is FOS and why is it relevant to you (7:30);
  • Overcoming technology implementation barriers, and using technology (15:00);
  • On the importance of data collection for good decision making (21:00)
  • How to create an effective business case for the C-suite (31:00);
  • Challenge creates opportunity, and the 80/10/10 Rule (43:00);

Thanks for listening to the High Reliability Podcast. Please visit Gosselin/Martin Associates' Career Hub website at careers.gosselin-associates.com.

To learn more about FOS at CannonDesign, please see here

See Gosselin/Martin jobs here

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Today we offer a podcast I have looked forward to, speaking about education, college, and degrees: Specifically, is a 4-year degree necessary for success in leadership positions in healthcare facility management?

We have 3 guests joining us and while the initial question is particular, the ensuing discussion delves into multiple areas. All professionals will get useful nuggets out of this discussion. The guests joining High Reliability are:

Steve Spaanbroek, CEO and Owner of MSL Healthcare Partners, Inc. an Illinois-based firm the assists healthcare organizations improve their physical environments and improve patient outcomes. MSL Healthcare Partners has been assisting companies since 2008. To learn more, see MSL Healthcare Partners.

Jason Tate, Director of Plant Operations at MountainView Regional Medical Center in Las Cruces, NM.

Cory Majszak, Director of Facility Operations at St. Luke's Medical Center in Milwaukee, WI. St. Luke's is part of Advocate Aurora Health, a system based in Illinois and Wisconsin.

My thanks to Steve, Jason, and Cory for their time and insight. Today's discussion topics include:

  • Is a 4-year degree needed for success?
  • Changing requirements of the director role (13:40);
  • Has the role become too big for a single person (37:00);
  • Channeling Rowdy Roddy Piper (47:00);
  • Quick-hitting communication tips (54:30).

Thanks for listening to the High Reliability Podcast. Please visit Gosselin/Martin Associates' new Career Hub website at careers.gosselin-associates.com.

See our open jobs here

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.  

Today is a solo podcast with just me, and despite that, I hope you will listen, and I think you will find it interesting.  Today we tell some real-life stories from different organizations,  overlook the New York Jets football team, and provide some hospital culture and resume insight.   

Topics include:

  • Some open jobs;
  • A cautionary tale on team interviews (4:30);
  • Assessing with an organization's culture (8:30);
  • An interesting career trend (13:00);
  • Please accept this apology, NY Jet fans, and you will know why here (18:40);
  • On the resume (19:50);

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

See our open jobs here

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Today we talk leadership, including healthcare facilities management leadership, with Geoff Schuller, President GH Schuller & Associates in Mission Viejo, California. Geoff’s firm provides consulting, leadership, and solutions for facility accreditation and compliance for ongoing survey readiness.

Geoff has a long career in the military and the private sector. He has served as Chief Engineer Facilities at Naval Hospital Camp Pendleton (CA) and as Acting Chief Engineer Facility Management Service at Loma Linda VA Health Care System (CA). Geoff retired from the U.S. Navy and Navy Reserves with 28 years of service, including 7 military tours in expanded roles.

Today's topics include:

  • A leadership journey, from Camp Pendleton to USC (3:00);
  • Explaining the why and defining what leadership means (12:00);
  • Good leaders reflect (21:30);
  • Healthcare FM and Healthcare PDC leadership, what's the difference? (31:00);
  • On managing employees who say “I’ve never done that before” and the importance of the Chain of Command (41:30).

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

See our open jobs here

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Episode 5 of "So, You Want to Be..."
In this episode of High Reliability, we re-introduce So, You Want to Be..., a podcast episode dedicated to exploring the various roles available in healthcare facilities management.

Today we welcome Justin Givens to the High Reliability podcast. Justin is Director of Facilities Services at SUN Behavioral Kentucky in Erlanger, KY. Justin has the distinction of being the first healthcare facility management professional who we have talked to who comes from the behavioral health world.

Justin gives great insight into working in behavioral health. Having worked in an acute care hospital before transitioning into behavioral health, he offers his perspective into the differences and behavioral health challenges. It is an interesting podcast, so please give it a listen.

Today's topics include:

  • Becoming a CNA, and then entering healthcare FM with a clinical background (4:00);
  • Patient interactions, and differences between acute care, behavioral health, and senior living (7:30);
  • Experiences that shape a career path, and finding answers (17:00);
  • Changing mindsets (22:00);
  • Behavioral health construction (41:30).

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

See our open jobs here

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Today, we welcome Dave Dagenais to High Reliability. Dave is currently the Senior Director of Plant Operations, Clinical Engineering, Emergency Management, and Safety Officer at Wentworth Douglas Hospital in Dover, NH.

Dave is a former ASHE President (2015) and a former Life Safety Surveyor for The Joint Commission. Dave sits on many NFPA code-making committees and serves on the NFPA Codes and Standards Review Committee for Healthcare; Dave is a faculty member for NFPA and ASHE.

We cover many areas, from advocacy to controlling your destiny to cows, in this multi-topic podcast:

  • Making career decisions, from an early age (4:00);
  • Making a move to healthcare and starting on the road to advocacy (18:30);
  • How do FM professionals Control their Destiny (31:00);
  • NFPA advocacy, FGI guidelines, and knee-jerk reactions (38:00);
  • Something you may not know about being the ASHE President (50:00);
  • The business of healthcare facility management, and what's required to succeed (56:00).

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

Sign up for our free 45-minute Webinar, the Healthcare Facility Professional's Toolbox on March 25.....at https://zoom.us/meeting/register/tJAsfuysrzwsHt15UeieYEQcSoNXDA947J8h

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Today we welcome Beth Edwards. Beth has been a healthcare facilities management market leader for more than 15 years, and she has an interesting career path to business ownership.

She is the founder and CEO of HFM Cornerstone, located in Portland, OR. Beth works with and for healthcare facilities and healthcare facility providers daily. She started her business just a few months before the Covid pandemic began, a difficult time indeed.

This podcast is a bit different from the ones that we have done in the past. It is still healthcare facility management-focused, but if you are thinking of starting your own business, or you are just interested in healthcare facilities management and how business ideas evolve, this is the podcast for you. It is an interesting discussion.

In this episode, we cover the following topics:

  • Astronauts and sanitation workers (2:30);
  • "I never thought I'd have the guts to do it," on creating your own business (11:00);
  • Follow the gnaw, and the challenges starting a business (17:00);
  • On finding your business niche (30:00);

For more information, please see https://hfmcornerstone.com

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

Sign up for our free 45-minute Webinar, the Healthcare Facility Professional's Toolbox at https://zoom.us/meeting/register/tJAsfuysrzwsHt15UeieYEQcSoNXDA947J8h

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. 

Today we welcome David Luce, Director, Building Operations for Regional Enterprises, Inc in Ashland, WI. In his role, David has oversight of 2 hospitals:  Memorial Medical Center in Ashland, WI and Hayward Area Memorial Hospital in Hayward, WI.

David has been a healthcare facility leader for more than 20 years, but today's conversation doesn't focus on David's full-time role. In addition to his healthcare facilities management role, David works as a consultant to a law firm on healthcare facility management cases, adding his knowledge and expertise to the legal case.

In this episode, we discuss:

  • Healthcare facilities management and the law (4:00);
  • Where  unseen risk may lie in your facility (11:30);
  • You have been served - changing perceptions on the law, FM, and rugs (26:00);
  • Some memorable cases, and why (35:00);
  • On AEM and the law (40:00).

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Today we welcome three facility management professionals to the show to discuss Covid and Covid burnout relative to FM and the employees working in FM. There has been much said and written about it, but now 10 months in, we thought it would be good to check in with boots on the ground to ask how they and their team have fared.

Clay Ciolek is Facilities Manager at St. Peter Hospital in Olympia, WA. St. Peter is part of Providence Health & Services, a Washington-based system. Clay has more than 30 years of healthcare experience in the Pacific Northwest, and he is also the Immediate Past President of the Washington State Society for Healthcare Engineering.

Cory Majszak is Director of Facility Operations at St. Luke's Medical Center in Milwaukee, WI. St. Luke's is part of Advocate Aurora Health, a system based in Illinois and Wisconsin; Cory has more than 20 years of healthcare experience.

Richard Schoder was Director of Plant Ops/Safety Officer for Select Medical in Mt. Clemens, MI, until late 2020. At that time, Rick left Select Medical, he and his family relocated to North Carolina and Rick is seeking a new healthcare facility management opportunity.

In this episode, we discuss:

  • Transitioning from biomedical engineering into healthcare facilities management (2:00);
  • Covid beginnings in March 2020, what were you thinking? (5:00);
  • On the importance of providing accurate information to staff and teams (11:30);
  • Assessing staff outlook, March 2020 versus February 2021 (18:00);
  • Managing yourself so you can manage your team (32:00);
  • Shifting FM perceptions (45:00).

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Today we welcome Gary Scott to the show.

Gary is Vice President, Hospital Services, at the University of Vermont Medical Center in Burlington, VT. Gary has been a healthcare facilities management professional for more than 9 years. Prior to his transition into healthcare, he worked in various high-level facilities management roles, including at the Tennessee Valley Authority and the Southern Company.

Gary is a Board Member for the African Children’s Mission and has been performing missionary services in Uganda since 2009.

Gary has his Bachelor of Science in Mechanical Engineering and he has a Masters of Business Administration.

Today's episode is far-reaching and covers many topics beyond healthcare facilities management, but including healthcare facilities management:

  • A conversation on race, healthcare, opportunity, and COVID's impact on minority communities, offered non-politically (4:00);
  • On transitioning into healthcare (16:00);
  • The most valuable lesson for a healthcare facility management professional to learn (20:00);
  • Leadership pillars needed to work in a healthcare organization (29:00);
  • On the African Children's Mission and volunteering in Uganda (36:30);
  • Daily life, procuring food, and volunteering with your sons (43:20);
  • Repairing wells and building houses (51:00);
  • Sponsoring children and expanding your family (56:00).

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

If you would like to donate to Gary's work in Uganda, please see below. $500 can help rebuild a well for 20 years and $250 can build a home.

Option 1:

Send a check payable to The International Foundation. Attach a small note to your check saying that the donation is for Account 508-002 - Grants to Cornerstone/Uganda. You will get a tax-deductible receipt for your donation.

Below is the address:
The International Foundation
PO Box 23813
Washington, DC 20026-3813

This foundation charges a 4% administrative fee for processing donations and sending them to Gary's account, so if you send $100, $96 will make it to the account.

Option 2:

Send a check payable to the National Christian Foundation. Attach a small note to your check saying that the donation is for Account 2608405 – Cornerstone Development African Fund. You will get a tax-deductible receipt for your donation.

Below is the address:
National Christian Foundation
Attn: Contribution Services
11625 Rainwater Drive, Suite 500
Alpharetta, GA 30009

This foundation charges a 1% administrative fee for processing donations and sending them to Gary's account, so if you send $100, $99 will make it to the account.

For anyone who donates, please send Gary a text or email to ensure the funds are directed to the proper location.

Gary Scott
214.862.5841
Gdscott72@gmail.com

For more information on the African Children's Mission, please visit africanchildrensmission.org

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Episode 4 of "So, You Want to Be..."
In this episode of High Reliability, we re-introduce So, You Want to Be..., a podcast episode dedicated to exploring the various roles available in healthcare facilities management.

Today we focus on Interim Facilities Management work and I am joined by Jim Baron, a healthcare facilities management professional with more than 25 years professional experience. Jim has worked as an Interim Executive/Consultant/Mock Surveyor and Director for hospitals and hospital systems across the country. In his roles, Jim has had accountability for engineering, construction, compliance, EVS, bio med, safety and security, and department reorganizations and team building.

Jim has been self-employed in an interim capacity for about 5 years now and he is also a 20-year veteran of the US Air Force.

Today's topics include:

  • Falling into the interim director route (2:45);
  • Comparing interim roles to hospital employee roles (7:00);
  • On managing client expectations as an interim leader (13:00);
  • Limitations and benefits in the interim role (21:00);
  • Something important you need to consider as you embark on your interim career (34:30).

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In our 18th and final episode of 2020, I welcome my business partner Jack Gosselin to the show. People have been asking where is Jack, so here is Jack!

After 21 years of direct hospital experience, first as a Director, FM, and then a Vice President, FM, Jack started Gosselin Associates, now Gosselin/Martin Associates, in 2004.

This episode is loaded with great information, including Jack's beginnings in healthcare engineering and the founding of Gosselin Associates way back in 2004. Along the way, we will talk sailing, real engineers, communication skills, and interview best practices. Give the episode a listen and catch up on all the rest over the holidays.

Today's topics include:

Jack's career evolution, from the hospital boardroom to healthcare consulting (2:00);
On working effectively with others, and change in Healthcare FM (11:00);
The evolution of networking and relationships, and today's difficulties (19:30);
"Real Engineers," sterilizers, and interviewing surprises (28:30);
Babyboomers next career steps (41:00);
Wrapping up on the water (51:00).

Thanks for listening. Please visit Gosselin/Martin Associates Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Episode 2 of "So, You Want to Be..."
In this episode of High Reliability, we re-introduce So, You Want to Be..., a podcast episode dedicated to exploring the various roles available in healthcare facilities management.

Today we welcome Jonathan Hunley to the show. Jonathan is the System Director of Facilities Infrastructure for Bon Secours Mercy Health. Jon is based in Cincinnati, and he is responsible for the oversight and management of Bon Secours Non-Threshold Infrastructure Program.

Jon is a Board Member of the Tri-State Society of Healthcare Engineering, serving as President of the Board for 2020, and earlier this year, he was awarded the ASHE Region 5 Emerging Leader Award Winner.

Today's topics include:

  • What is a System Director of non-threshold infrastructure (2:00);
  • Creating something out of nothing, and implementing change (6:40);
  • Ramping up a new department (19:30);
  • Moving your infrastructure from a reactive to a proactive state (28:00);
  • "Not in a million years did I expect to be in healthcare" (37:00).

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.  

In today's episode,  I am joined by two experienced facility management professionals, Charles (CJ) Brown and Pete Girard. CJ is the Director of Engineering at Women and Infants Hospital in Providence, RI, a member of the Care New England system. Pete is a Facility Manager at Addison-Gilbert Hospital in Gloucester, MA,  a Beth Israel Lahey Health member.

Both CJ and Pete are active in the New England Healthcare Engineering Society,  better known as NEHES.  Founded in 1958, NEHES has a long, award-winning history.  Pete is the President of NEHES, not an insignificant task in this strange year we call 2020, while CJ leads Education and Career Development for the Chapter. 

Today's topics include:

  • A non-traditional path (2:00);
  • Can Long Term Care healthcare workers find success in acute care  (7:00);
  • On running a Chapter in 2020, and the impact of distance learning (14:00);
  • Soft skills versus technical skill breakdown, which do you need for FM success (40:00);

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com 

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In this episode of High Reliability, I am joined by Mike Canales. Mike is a 27-year Healthcare Engineering Professional, including 21 years spent as a hospital facility director. In 2013 he transitioned out of the hospital into what has become for him a natural extension and enhancement of his career. He is currently the Healthcare Engineering Program Director at Owensboro Community & Technical College in Owensboro, KY. Mike established the program at OCTC in 2013 (https://owensboro.kctcs.edu).

In this episode of High Reliability, we discuss the program and Mike's career transitions, including:

  • Moving from the hospital to the university environment, and the importance of recognizing your strengths (3:00);
  • Figuring it out, and the 80/20 rule (10:00);
  • The HCFM program, explained (19:00);
  • What's it like to be a Facility Guy in an academic world?! (29:30);
  • Who is the Owensboro program for? (46:00).

Looking for a Career Change?
See the new Director opportunities that we are presently recruiting for, we have management opportunities for hospitals located in:

Tampa, FL
Randallstown, MD
Iron Mountain, MI
Burlington, VT
Cincinnati, OH

Please see https://gosselin-associates.com/jobs/ for more information on these opportunities.

Thanks for listening and be sure to visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Episode 3 of "So, You Want to Be..."
In this episode of High Reliability, we re-introduce So, You Want to Be..., a podcast episode dedicated to exploring the various roles available in healthcare facilities management.

In today's installment, we speak with Will Sullivan, Vice President, Facilities & Laboratory Operations at Washington Regional Medical Center, Fayetteville, AR. From college into his present role as VP, Will has followed an interesting career path. Topics include:

  • Finding a career path (7:00);
  • Leadership development program at Emory Healthcare (12:00);
  • Using finance for healthcare facilities, and getting comfortable asking for help (20:00);
  • Selling your ability to advance your career (26:00);
  • Staying connected with your teams (38:30);
  • Succeed where you are (42:30).

See the new Director opportunities that we are presently recruiting for, Northwest Hospital in Maryland and Dickinson County Healthcare in Michigan https://gosselin-associates.com/jobs/

Thanks for listening, visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In this episode of High Reliability, I am joined by Christine Pirri, Vice President, Non-Clinical Operations, and Vice President, Human Resources at Cobleskill Regional Hospital in Cobleskill, NY.

Cobleskill Regional Hospital is a member of the Bassett Healthcare Network, a 5-hospital system headquartered in Cooperstown, NY. Cobleskill itself is located amidst beautiful rolling countryside about 50 miles west of Albany. In today's episode, we discuss:

  • Falling into Human Resources and finding your career passion (2:30)
  • Things you may not know about the hiring process, and some do's and dont's (10:30)
  • Selling yourself during an interview (21:00)
  • Thoughts on the negotiation process (28:30)
  • What is the appropriate skill-set balance? (36:30)
  • The Resume (43:00)

Request for Assistance I enjoy taping all of these episodes and cannot thank enough the good people who take the time to join me. In our episode titled "Journeys in healthcare, from Qatar to Cincinnati," Bob Feldbauer and I spoke for a short time about virtual meetings and losing the personal connection that you get from in-person meetings, especially through informal conversation before meetings begin. If you have a best practice that you have employed pre-meeting in the Virtual world to connect with attendees, please let me know at peter@gosselin-associates.com. Thank you!
Thanks for listening, visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

In this episode of High Reliability, I am joined by Robert Feldbauer, System Vice President for Facilities, Construction, and Real Estate at UC Health in Cincinnati, OH. Bob’s diverse career has taken him all over the world, from the Philippines to the United Arab Emirates, from Syracuse, NY to Batesville, IN.

Bob’s career began in the Air Force. Upon leaving the Air Force, he transitioned to healthcare facilities management and has since worked at community hospitals and major academic medical centers. Bob brings a broad perspective to healthcare facilities management work, including life abroad while working as a healthcare executive in Qatar and the UAE. In this episode, we discuss:

  • Transitions from the military to healthcare;
  • Planning and leading campus transformation (13:40);
  • On people, process, systems, and leadership (22:30);
  • Lessons learned from healthcare in the Middle East - local culture, working with multiple cultures, and deciphering intent (31:30);
  • Thoughts on virtual meetings during the age of COVID-19 (44:30);
  • Skills needed to become a VP (48:00).

Request for Assistance I enjoy taping all of these episodes and cannot thank enough the good people who take the time to join me. In today's episode, Bob and I speak for a short time about virtual meetings and losing the personal connection that you get from in-person meetings, especially through informal conversation before meetings begin. If you have a best practice that you have employed pre-meeting in the Virtual world to connect with attendees, please let me know at peter@gosselin-associates.com. Thank you!
Thanks for listening, visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.  

In this episode of High Reliability, we speak with Renee Jacobs. Renee has had a successful career in healthcare facilities management, both on the acute care and consulting side. She has held roles as a Vice President of FM at an 11 hospital system, and as a Strategic Accounts Manager (healthcare) at Johnson Controls. Please enjoy this far-ranging episode, which among many topics, also covers the following:

  • An unanticipated career path and the importance of mentors along the way, from high school on (6:00);
  • On different healthcare roles and experiences (12:00);
  • Project Management 101 (14:50);
  • On work-life balance in a leadership role (29:30);
  • Mentorship versus sponsorship, and why it's important for a career (36:50).

Thanks for listening, visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Episode 2 of "So, You Want to Be..."
In this episode of High Reliability, we re-introduce So, You Want to Be..., a podcast episode dedicated to exploring the various roles available in healthcare facilities management.

In today's installment, we speak with three leaders in healthcare facilities management, all of whom happen to be female. In a field dominated by males, we had an interesting conversation with these three leaders.

  • Karen Dethloff, Vice-President of Facilities Management, MetroHealth, Cleveland
  • Michelle Kirk, Director of FM, Environment of Care, and Life Safety Officer, University of Maryland Shore Regional Health, Easton, MD
  • Claire Meeks, Manager, Plant Operations & Maintenance, Carolinas Medical Center, Charlotte, NC

This career-based conversation has information that all professionals will find informative and covers many topics, from challenges faced every day to using exercise to form a cohesive facilities team. Topics include:

Transitioning from higher education to healthcare (7:50);
Working with facility teams (14:00);
Women in healthcare FM (22:00);
Career advice (35:00);
Breaking into leadership (41:45).

Thanks for listening, visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.  

We can guarantee you that no matter your job title, you will take away several nuggets of information from this episode, which focuses on the current healthcare facilities management market and the job seeker.  It's a turbulent time in healthcare facilities management!

In today's episode, we discuss:

  • The Market;
  • The Resume;
  • The Interview;
  • The Deal;
  • The Exit.

Thanks for listening!

Take our Survey
In light of COVID-19, we were wondering how you and your facility have fared. We prepared a brief survey, and respondents have anonymity. The link is:

http://survey.constantcontact.com/survey/a07eh4d15p3kas69qtc/start

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

Introducing "So, You Want to Be..."
In this episode of High Reliability, we introduce So, You Want to Be..., our new podcast segment dedicated to exploring the various roles available in healthcare facilities management.

In today's first installment, we speak with Robert Hacker, Director of Facilities, Planning, Design, and Construction, Community Memorial Hospital & Ojai Valley Community Hospital, Ventura, CA. Robert will discuss his career path into the director role. Robert also owns a consulting firm, Hacker Innovative Solutions.

This career-based conversation has information that all professionals will find helpful, whether you are a hospital tradesperson, supervisor, manager, director, or vice-president. If you are considering a role in healthcare facilities, this conversation is for you, too.

Here, we speak to Robert about:

  • A California COVID-19 update;
  • From the military to healthcare;
  • On a healthcare fact-finding mission;
  • Dealing with differences in hospital size;
  • The role of professional societies in career development;
  • Career advice.

Thanks for listening!

Take our Survey
In light of COVID-19, we were wondering how you and your facility have fared. We prepared a brief survey, and respondents have anonymity. The link is:

http://survey.constantcontact.com/survey/a07eh4d15p3kas69qtc/start

We will share the results with you, please see the following to participate....thanks!

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.  

In this episode, Jared Shapiro, System Senior Director, Environmental Health & Safety at Montefiore Health System, discusses his experience dealing with the COVID-19 pandemic from the viruses' United States epicenter in the Bronx, and at Montefiore satellite locations across New York, including the very first outbreak in New Rochelle. Listen to Jared's description from the early stages of the virus to today's present state. 

As of May 9, the Montefiore Health System had successfully treated and released more than 5,000 COVID-19 patients. 

In today's episode, we cover the following areas with Jared, and more:

  • Present update from Montefiore;
  • Pace of work at Montefiore, staff education and response ramps up (6:30);
  • Business as usual did not apply (14:00);
  • Converting a conference center to patient care (17:20);
  • The ramp-up (22:00);
  • Healthcare futures (27:00).

Thanks for listening and for more information on the Montefiore Health System, please see montefiore.org.

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. FM professionals keep America's hospitals safe, secure, and functioning.

In this episode Gordon Burrill, President of Teegor Consulting, joins us. Gordon is a Registered Professional Engineer with 30 years of experience in the design, construction, maintenance, and operations of healthcare facilities. He has trained healthcare facilities management and construction personnel throughout Canada and the United States and has been a technical speaker at several National and International events, including ASHE.

In today's episode, we cover the following areas with Gordon, and more:

  • Gordon's update from across the border (1:00)
  • A global COVID-19 perspective (7:20)
  • Some of the biggest challenges hospitals face (16:00)
  • The virus, air handlers, and amazing facility responses (19:30)
  • Future views and regulatory relationships (25:00)

Thanks for listening. If you have comments on this episode or suggestions for a future show topic, please reach out to me at peter@gosselin-associates.com.

For more information on Teegor Consulting, please see teegor.com

About Us: Gosselin/Martin Associates is a leading national recruiter and educator in the discipline of healthcare facilities management. The firm works with hospitals and systems across the United States. More information can be found at gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. The show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. FM professionals keep America's hospitals safe, secure, and functioning.

Today we are joined by Vance Vinson, Director of Facilities at Miami Valley Hospital in Dayton, OH. Miami Valley Hospital has 946 beds across 3.5 million square feet of space. Vance has worked in healthcare facilities management for more than 20 years.

In today's episode, we cover the following areas with Vance, and more:

  • Musical interlude to begin;
  • A day in the life (2:50);
  • Staff, the virus, and early assumptions (6:50);
  • A surprising discovery (14:00);
  • Lessons learned and best practices (25:00).

Thanks for listening.  If you have comments on this episode or suggestions for a future show topic, please reach out to me at peter@gosselin-associates.com.

About Us: Gosselin/Martin Associates is a leading national recruiter and educator in the discipline of healthcare facilities management. The firm works with hospitals and systems across the United States. More information can be found at gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. FM professionals keep America's hospitals safe, secure, and functioning.

With COVID-19 impacting hospitals across the country, we asked Steve Spaanbroek, a founding partner of MSL Healthcare Partners, to join us. Steve has over 28 years of national consulting experience in the Environment of Care and Facilities Management. Steve was formerly the Director of Facilities Consulting for Premier, Inc.

In today's episode, we cover the following areas with Steve, and more:

  • Could pre-planning have anticipated COVID-19 (5:40);
  • Lessons learned from the Space Program (10:10);
  • Are there recurring COVID-19 client themes (14:10);
  • What's next, Part I (19:00);
  • Repurposing construction (21:40).

Thanks for listening. If you have comments on this episode or suggestions for a future show topic, please reach out to me at peter@gosselin-associates.com.

Listen to MSL Healthcare Partners podcast, Compliance for the Sake of the Patient on Apple podcasts, https://podcasts.apple.com/us/podcast/compliance-for-the-sake-of-the-patient/id1473802280.

About Us: Gosselin/Martin Associates is a leading national recruiter and educator in the discipline of healthcare facilities management. The firm works with hospitals and systems across the United States. More information can be found at gosselin-associates.com

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. FM professionals keep America's hospitals safe, secure, and functioning.

With COVID-19 impacting all hospitals across the country, regardless of the status of their state's surge, we asked Scott Aronson, Senior Vice President, Security Risk + Emergency Management at Jensen Hughes, to join us. Scott leads the Security Risk + Emergency Management division for Jensen Hughes. 

In today's episode, Scott speaks to the key issues related to hospital surge and off-campus sites (2:00);  the most important planning considerations for hospitals to consider (8:00);  the downstream facility impacts of appropriately loosened CMS regulations (12:30); the top two things non-surged facilities should be doing NOW (17:23); and a look at a post-COVID-19 world (25:10).

Gosselin/Martin Associates is a leading national recruiter and educator in the discipline of healthcare facilities management. The firm works with hospitals and systems across the United States. More information can be found at gosselin-associates.com