Tech In Ten: Recent Episodes

Through the Noise

Tech in Ten is made for people interested in association management technologies.

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Eric is a former Army officer turned management consultant turned international development guru. After spending many years in London innovating technologies for the aid and international development space, Eric decided to try a new field, technology for charitable fundraising and is now our Chief Operating Officer. Eric’s undergrad degree is from West Point and his graduate degree is from Cambridge. When he is not making life painful for our engineers, Eric can be found attempting to keep up with his wife and two boys or enjoying a pint of overpriced imported lager.

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Eric is a former Army officer turned management consultant turned international development guru. After spending many years in London innovating technologies for the aid and international development space, Eric decided to try a new field, technology for charitable fundraising and is now our Chief Operating Officer. Eric’s undergrad degree is from West Point and his graduate degree is from Cambridge. When he is not making life painful for our engineers, Eric can be found attempting to keep up with his wife and two boys or enjoying a pint of overpriced imported lager.

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Eric is a former Army officer turned management consultant turned international development guru. After spending many years in London innovating technologies for the aid and international development space, Eric decided to try a new field, technology for charitable fundraising and is now our Chief Operating Officer. Eric’s undergrad degree is from West Point and his graduate degree is from Cambridge. When he is not making life painful for our engineers, Eric can be found attempting to keep up with his wife and two boys or enjoying a pint of overpriced imported lager.

Campaign Partners provides a true P2P platform that enables charity fundraisers to easily identify, recruit, and engage donors from their social networks in a manner that keeps the data secure and proprietary. The intelligent P2P platform allows fundraisers to engage social and Rolodex contacts on a personalized level that is proven to yield better results.

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Eric is a former Army officer turned management consultant turned international development guru. After spending many years in London innovating technologies for the aid and international development space, Eric decided to try a new field, technology for charitable fundraising and is now our Chief Operating Officer. Eric’s undergrad degree is from West Point and his graduate degree is from Cambridge. When he is not making life painful for our engineers, Eric can be found attempting to keep up with his wife and two boys or enjoying a pint of overpriced imported lager.

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Eric is a former Army officer turned management consultant turned international development guru. After spending many years in London innovating technologies for the aid and international development space, Eric decided to try a new field, technology for charitable fundraising and is now our Chief Operating Officer. Eric’s undergrad degree is from West Point and his graduate degree is from Cambridge. When he is not making life painful for our engineers, Eric can be found attempting to keep up with his wife and two boys or enjoying a pint of overpriced imported lager.

Campaign Partners provides a true P2P platform that enables charity fundraisers to easily identify, recruit, and engage donors from their social networks in a manner that keeps the data secure and proprietary. The intelligent P2P platform allows fundraisers to engage social and Rolodex contacts on a personalized level that is proven to yield better results.

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Geofencing (blocking access from certain geographic locations) sounds promising at first. But holes turn up quickly.

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How far do you have to go to ensure GDPR compliance for existing data?

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How can AI help associations? AMS are using AI and integrating with voice devices like Alexa and Siri.

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Can blockchain build trust in associations and make compliance easier and more effective?

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What are Association Management Software companies doing to prepare for GDPR? Is your AMS leading the discussion in this topic?

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OpenAI as a nonprofit venture to prevent AI from destroying the world...Dota 2
https://www.theverge.com/2017/8/11/16137388/dota-2-dendi-open-ai-elon-musk

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GDPR, the European privacy rules, go into effect in May. What should associations and non-profits do first?

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Yes, you should know what this is.  GDPR, the European data privacy regulation, goes into effect May 2018, and US-based organizations can be fined for non-compliance.

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Mickey brings out his crystal ball and provides us a positive outlook on technology and what organizations face today.

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Picking a new CRM or AMS? Or ready to upgrade?  Here are some factors to think about.

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We talk about the importance of virtual private networks and how they’re used to protect organizations.

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Tug-o-war: Magazines vs Podcasts. How do metrics compare?

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Mickey and Ernesto getting warmed up with making sense of the undersea world of social metrics. Are they really listening out there?

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Alan shared about new technologies used to match social media accounts with email addresses. He describes how advocacy organizations use it to tailor their messaging to what their supporters are talking about now, and avoid mailing list burnout.

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Social media networks enable users to communicate with each other by allowing everyone to be a content producer and curator. However, it has unintended consequences that bring into question whether social media providers should also be considered publishers. Alan breaks down what's at play here for Twitter and Facebook.

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Alan gives us a brief history of how advocacy technologies have evolved and where they are today. He gives us some insights into effective social media messaging to your representatives.

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Deconstructing Tweets. How issue groups are using content analysis technology to understand who will most likely take the message and push it through to their followers by first understanding what they are already saying about the issues. Yeah, whoa.

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2032 or bust.

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Personalizing content for Googlebot. Tracking your visitors over email, direct mail, downloads, and encouraging them to take action.

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Tracking your movement through the web vs. publishing on social media sites

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Introduction to personalizing content on your website to your individual visitors.

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What will Ernesto's daughter be dealing with in 2030?

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AI is in the wild. What does it have to do with HOT lanes? I don't know either but listen and we'll find out.

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The practice of continuous security and testing on every release. Why fixing a bug costs 100x more than preventing the bug in the first place.

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Financial records sell for $2 to $5, while medical records sell for $20-$50...presumably medical records are more valuable, but for what?

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Sophistication of attacks. Verizon data breach investigation response. Update and backup are the only precaution.

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The privacy challenges of apps for both millennials and seniors. Security feels.

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Personal data is increasingly digital. (Yes, it used to be analog.) And hacking is increasingly anonymous. Phishing attacks are getting more sophisticated. Scary enough, we should probably have aired this on Halloween. Also a plug for epic.org.

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Grant is back to talk about GDPR, and what it means for data privacy. Making a distinction between security for privacy.

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Cybersecurity in the era of "Internet of Things" must cover scary things like medical devices. Early security models were based on perimeter security: Building a moat. These models no longer work.

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What makes for good governance in cybersecurity? Compliance can be a blessing and a curse, it all depends on an organization's culture.

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Security is emergent. Spearphishing attacks are ongoing. Trillion dollars investments. The DNC hacking. Cyber-hygiene.

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We ramble (surprise!) on development topics, from mobile and web app launch to project management to campaign email hacking.

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Remarketing is better known for ads that follow you around when you buy shows. But can associations uses remarketing (e.g. Events are a good example.). Just a head up, we may get off topic on this one. Again.

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How many websites do you have? You probably don’t know. A WordPress network (previously known as MU) can help you manage multiple recurring sites like annual event sites, annual report sites, etc.

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How important is internet privacy? Ernesto keeps on ranting about Comcast and decides that he doesn’t care about privacy as much as he cares about getting his Netflix on!

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Mickey tries to explain "Net Neutrality", while Ernesto rants about lag and complains about his HD Netflix experience.

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TOR is a very secure, very private network. It's the epitome of browsing, and a pain to use. Here is everything you need to know.

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Another in our series on privacy. What and how does incognito or private browsing help?

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Metadata is not encrypted by protocols like HTTPS. We won't get deep into metadata, but we explain what metadata can and can't reveal about you.

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CAA is a new DNS record that helps prevent unauthorized certificates for your domain. You, the domain owner, get to specify who can issue certificates. See how this can be useful for your website.

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Is your website secure? Today we're talking about HTTPS security and authority, metadata, and the privacy side of WAF.

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We take a break from association tech and ramble on about the pros and cons of block chain, digital currencies, and the future of Bitcoin.

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Is it cheaper to change software or to upgrade? To change your organizational processes or customize your software? How do you plan for software to last 5 or 10 years? We talk about total cost of ownership and decisions by checkbox.

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Amazon Web Services (AWS) is so ubiquitous. You probably can’t go through your day without using something that is hosted at Amazon Web Services. Can organizations benefit from moving to AWS?

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We revisit the "post-it tape" password technique! Why and how to use password management tools, two-factor authentication, and cheap insurance.

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Cloudflare, the cloudbleed bug, and the importance of having an incident response policy

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Paula guest stars and we continue to complain about technology and make fun of Mickey's headphones. While we're at it we namedrop some very obscure middle-English authors.

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Voice-activated cars? Not so much, but app notifications are ruining everyone's life.

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Ernesto wants to read our website in Spanish. We discuss problems with translation, internationalization, and related issues.

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IT departments don't bother themselves with website security. Your web security team should coordinate with your IT security. But you probably don't have a web security team, do you?

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Using a post-it note roll to save passwords, and other time-honored password management techniques. Also: intrusion detection, and keeping brute-force hackers away.

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What do you when you get hacked as an organization? Ideally, you shouldn't have to ask that question. But nothing is ideal about getting hacked. Mickey broke down some of the steps of what happens next.

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Mickey suggests that knowledge is power when it comes to developing good cyber security practices for an organization. The first step is a security assessment to help determine the risks faced by your organization to help you determine the impact versus the likelihood of hack happening.

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We talk about phishing, spear-phishing, and other scary security things. We remind people that the best way to protect your organization from attacks is education.

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Ernesto gets in trouble for using an unsecure WiFi network. How does having a VPN and HTTPS make browsing more secure? They can also make your association's site more secure.

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Email from web tools (such as events, store, etc) can end up in a black hole. Transactional email tools lets us increase deliverability and visibility of automated email.

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You're an association. Are you hacked? How do you know when you're hacked, how to prevent it, and what to do about it.

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Blake posits that CRM and AMS software can make great targets for hackers: these kinds of software contain targeted contact information. Whether it's true or not, we look at mitigation strategies.

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Ernesto is out, so Blake fills in and we discuss fake news, pizza, the pope, and critical thinking. How does fake news affect associations?

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We'll analyze a website hack: How do you know if your website is hacked? What do you do when you get hacked? What can you do to reduce your chances of getting hacked?

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An errant phone call interrupts world peace. Meanwhile, we come up with he magic number to build a website to tell the world about our awesome association.

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If your website falls in the forest, and there's no one to maintain it, does it still rot? Why website maintenance is important.

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In which we answer the great debate of subdomains vs pages. How much budget do associations allow for event sites and microsites?

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Denial of Service attacks target DNS providers. NGOs and Associations become targets for botnets and how they can prepare.