GroupTech Talks: Recent Episodes
FINEOS (nee Limelight Health)
Limelight Health co-founder host Garrett Viggers discusses leading topics in the group insurance space with industry guests. This podcast will take a deep dive into the minds of these thought leaders on the challenges and the future of the group digital transformation.
In this episode, Limelight Health Co-founder, VP of Innovation and Product Evangelist Garrett Viggers discusses the issue of hand-stitched proposals with Nancy Gobbo, Expert Services Underwriting Consultant at Limelight Health, and Dan Watt, VP of Product Marketing at FINEOS.
Topics Covered Include:
- Problems carriers face as a result of hand-stitched proposals
- What an ideal proposal process looks like
- How carriers can embrace technology solutions to replace hand-stitched proposals
In this episode, Limelight Health Co-founder, VP of Innovation and Product Evangelist Garrett Viggers is joined by Limelight Health colleague Alex Terry, Director of Expert Services and Actuary. They discuss the use of spreadsheets in the group insurance industry and the costly problems they can create for carriers.
Topics Covered Include:
- How spreadsheets are currently used in the group benefits industry
- The downside to spreadsheets, and why carriers should re-evaluate their spreadsheet usage
- Modern technology solutions for carriers hoping to tackle this issue
www.limelighthealth.com
www.FINEOS.com
In this episode, Limelight Health Co-founder Garrett Viggers is joined by FINEOS VP of Product Management Dan Watt to discuss how carriers burdened with silo workflows can make changes within their organization to effectively eradicate them.
Topics Covered Include:
- Why carriers should move away from silo workflows
- The benefits of eliminating silo workflows
- End-to-End Solutions vs. Best-in-Breed Integrated Ecosystems
- The Solution for Eliminating Silo Workflows
On this episode of GroupTech Talks, Limelight Health Co-Founder and VP of Innovation Garrett Viggers sits down with Michael Kelly, Founder and CEO of FINEOS, and Jason T. Andrew, Co-Founder and CEO of Limelight Health, for an exclusive interview about FINEOS’ recent acquisition of Limelight Health.
Topics Covered Include:
- How FINEOS first became interested in Limelight Health [00:32:05]
- What this acquisition means for the employee benefits industry [00:36:26]
- How carriers can benefit from an end-to-end solution
- The big “why” that motivates the work FINEOS and Limelight Health do [00:48:39]
In this episode, Limelight Health Co-founder Garrett Viggers is joined by Ease Co-founder David Reid to discuss the time-consuming, error-prone issue of multi-entry during the group benefits quote to enrollment process. They discuss solutions for carriers and brokers seeking to solve this problem, and how to add value to the enrollment experience for all parties involved.
Topics Covered Include:
- Key differences for each stakeholder in the quote to enrollment process
- The impact of COVID-19 on virtual enrollments
- Creating a satisfying experience for the employee as the customer
- The negative effects of multi-entry on the quote to enrollment process
- Solutions for carriers and brokers looking to eliminate multi-entry
- How carriers can add value by creating a better user experience for brokers, employers, and employees
How to Keep Turnaround Times Low with 1000s of “Unstructured” Email Request for Proposals (RFPs).
Guest: Ryan Sachtjen from WatchTower
How to Navigate Digital Transformation in the Midst of Legacy and Modern Cloud-based Systems
In this GroupTech Talks podcast episode Limelight Health co-founder Garrett Viggers first unpacks the “why” behind the podcast to set the stage for an authentic conversation with long-time group industry CIO/CTO veteran, Ray Law. They discuss the challenges, complexities and opportunities found in moving from legacy to modern in the group carrier ecosystem. Garrett also shares a story and a song written about the opportunity for the group insurance industry to influence the customer experience as well as the carrier talent’s experience.