Conversational Commerce Strategy | Jumper.ai Blog: Recent Episodes
None
Get the insights to drive sales, marketing and customers experience across popular social, messaging and web platfroms
Discounting is without a doubt the most effective tool used by retailers both offline and online to drive demand and increase sales. Come Black Friday and half of your email subject lines will have the word “Discount”. We all love discounts, don’t we? We also love a personalized experience because it makes us feel special […]
We live in a fast-paced world, and many organizations are trying to explore artificial intelligence-related technology to improve business processes, upgrade products and services, and enhance customer purchase experience. Everyone is tempted to choose solutions claiming to use AI. Maybe it’s because we have a skewed idea of what AI can do based on a […]
Confessions of a ‘shopophobic.’ Shopping has always fatigued me. Don’t get me wrong – I love the feeling of owning something brand new. I just don’t particularly enjoy browsing through endless racks of clothes, shoes, make-up and accessories, trying to find the product that’ll change my entire look. And if I do somehow find it, […]
Hello curious reader! We are going to take you backstage, where you’ll possibly unravel some scandalous yet useful “chats” of marketers. With more than a billion consumers relying on messaging apps for all forms of communication, marketers are now coming up with innovative ways to keep their consumers engaged. Enter Conversational Commerce. Conversational commerce is a front-runner […]
Remember meeting someone for the first time? Asking their name, what do they do, what do they like, why are they here? Actually, getting to know them? Don’t your interactions with them significantly improve once you know a little bit about them? Well, that’s what Jumper does for you! Our bots interact with people who […]
While many brands don’t see it that way, social media is not for one-way communication but for a two-way conversation. This phenomenon of brands having one-way communication with their current and potential customers was prevalent in one of the most used social media platforms of our time, Instagram. Brands with a significant amount of active […]
Instant messaging has overtaken emails to become the preferred channel for official communication in recent times. According to eMarketer, there were nearly 149.8 million users of messaging apps in 2018 in the United States alone, and the number is projected to reach 171.3 million by 2022. If surveys are anything to go buy, 83% of […]
In 2020, the extensive adoption of remote teams has forced many organizations to seek out methods of collaboration that can overcome its minuses. Uncertainty is the name of the game due to the prolonged pandemic that may not see businesses going back to regular operating hours any time soon. This calls for a more collaborative […]
The ongoing COVID-19 pandemic has changed things drastically for the world we live in. There are huge implications for every aspect of life including business, marketing, customer relationships, and companies. This has led to a shift in how customers experience their relationship with the company. The coronavirus has changed the dynamics of customer service. We […]
In the world of support, we spend a lot of time thinking about the tools, processes, and metrics we need to serve our customers successfully. Indeed, operations, analysis, and a pragmatic approach are essential for any strong support team. On the other hand, there’s another realm, one that’s less measurable and more abstract: the realm […]