PQS Quality Corner Show: Recent Episodes
PQS
Join Pharmacy Quality Solutions Associate Director of Pharmacy Accounts Nick Dorich, PharmD, for a podcast series "Quality Corner Show" that covers everything quality in the world of pharmacy and patient care. Look for future episodes to interview guests and experts in the healthcare profession.
This episode of the Pharmacy Quality Solutions Quality Corner Show explores the critical, coordinated efforts between health plans and pharmacies to improve patient health outcomes, particularly in light of National Diabetes Month (November), recognizing that over 38 million Americans live with diabetes.
Podcast Host Kerri Musselman, Director, Clinical Transformation, Pharmacy at PQS by Innovaccer discusses with guest Bahar Davidoff, VP, Clinical Programs & Pharmacy with SCAN Health Plan, insights on how community pharmacies can transition from a focus on prescription dispensing revenue to a successful clinical service model.
In this episode of the Quality Corner Show, PQS by Innovaccer host Emily Endres speaks with Anthony Thakar, a pharmacist at King's Pharmacy in Brooklyn, New York, about how his team is using the EQUIPP Copilot to improve patient care and streamline their workflow. King's Pharmacy is a busy operation, filling 1,200 to 1,500 prescriptions per week with a 12-13 person staff.
In this interview, Thakar explains his pharmacy's team-based approach to patient care and how EQUIPP Copilot provides seamless integration.
In this episode of the PQS by Innovaccer Quality Corner Show, host Stephanie Hale spoke with Katherine Weiss, Certified Pharmacy Technician, Lead Pharmacy Technician, and Manager at Kashat Pharmacy, about how their independent community pharmacy in Michigan prioritizes quality care through the strategic use of tools like EQUIPP.
Katherine explains how the pharmacy integrates EQUIPP into their daily workflow and specifies which programs are the most helpful. She provides helpful tips in using EQUIPP including how to maintain focus during busy seasons.
Nick Dorich, Associate Director of Pharmacy Accounts, and Stephanie Hale, Quality Programs Manager, discuss their key takeaways from the summer trade shows, including McKesson ideaShare, Cardinal RBC, and Cencora ThoughtSpot.
Stephanie and Nick share insights gained from engaging with independent pharmacies and their staff. They highlight the growing recognition and engagement with EQUIPP, emphasizing that it's a team approach involving pharmacists, technicians, nurses, and other clinical staff. A major focus of their discussions at the trade shows was how PQS by Innovaccer can pharmacies earn additional revenue while staying in workflow with EQUIPP Copilot.
Farmington Hills Pharmacy in Farmington Hills, Michigan recently won a "Most Earned" Independent Pharmacy Cooperative (IPC) pharmacy star award for their use of EQUIPP for 2024 at the McKesson ideaShare 2025 in Nashville. Owner and pharmacist Tarek Haddo shares how proactive patient engagement in EQUIPP fosters loyalty, as patients appreciate the personalized attention and care they receive, which sets Farmington Hills Pharmacy apart from larger chains.
Host Brittany Boyd, Associate Director of Pharmacy Training and Support at PQS by Innovaccer asks Haddo how his team implements EQUIPP into their workflow and how EQUIPP Enhanced Services has impacted his revenue.
PQS by Innovaccer Associates Brittany Boyd and Ray Arizmendi team up to chat about highlights from the Pharmacy Quality Alliance Meeting (PQA) 2025.
Brittany Boyd, PQS Associate Director, Pharmacy Training and Support, and Ray Arizmendi, PQS Director of Customer Success, cover PQA event vibes and conference structure. They talk about sessions they enjoyed and the PQS by Innovaccer unveiling of EQUIPP Copilot.
Community Care Rx in Malvern, AR recently won a "Most Earned" APCI pharmacy star award for their use of EQUIPP for 2024. Shelyn Davis, PharmD, Owner, and Samantha Pennington, PharmD, Pharmacist Manager of Community Care Rx share how they achieved "Most Earned" status by taking advantage of the Enhanced Services opportunities in EQUIPP.
Host Brittany Boyd, Associate Director of Pharmacy Training and Support at PQS by Innovaccer asks Shelyn Davis about the pharmacy's overall success and digs in with Samantha Pennington on how they incorporated EQUIPP into the pharmacy's workflow.
Vic Johnson, RPh, BCNP, owner and Pharmacist in Charge, at Living Well Pharmacy in Augusta, GA, talks with the Quality Corner Show about how their pharmacy achieved the "Most Improved" APCI pharmacy from 2023 to 2024 in EQUIPP and receiving an inaugural Star Award.
Host Brittany Boyd, Associate Director of Pharmacy Training and Support at PQS by Innovaccer asks Johnson about logging into EQUIPP and incorporating it into daily workflow processes. Johnson explains the ease-of-use of the platform and thanks his staff for their support in winning this first-time award.
Marci Strauss, PharmD, Manager, Clinical Operations at Pharmacy First talks about medication adherence and clinical services in 2025 and what expectations and opportunities are available for pharmacies this year.
Podcast Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, asks Strauss about revenue generating clinical services programs, continuous quality improvement, and how to prioritize these programs throughout 2025. Strauss recommends the pharmacist work with staff to understand contracts, review patient outreach and communications, and leverage appointment based models.
https://www.pharmacyfirst.com/
Marie Smith, PharmD, FNAP, Henry A. Palmer Professor - Pharmacy Practice and Asst. Dean -- Practice and Public Policy Partnerships at UCONN School of Pharmacy, explains the value of including pharmacists into primary care teams for clinical services.
PQS Quality Corner Show Host Nick Dorich asks Smith to talk about her Health Affairs publication from a November 2024, "Building The Primary Care Workforce With Pharmacist Clinical Services." Smith elaborates on why pharmacists are necessary team members for Primary Care Teams, and how their services can help with the rising population demand. Pharmacists can also help decrease workload hours and increase in patient access and care.
Read the full article: Building the Primary Care Workforce with Pharmacist Clinical Services- Health Affairs Nov. 13, 2024
Todd Sega, Managing Director of Pharmacy at PQS by Innovaccer, predicts five key changes will drive pharmacy’s value-based care evolution in 2025 in this PQS Quality Corner Show episode.
Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, acts as host on this episode and interviews Todd on key changes to non-dispensing revenue opportunities, pharmacy-payer partnerships, medicare market changes and more.
Jesse McCullough, Founder of Keystone Pharmacy Insights, returns to the PQS by Innovaccer Quality Corner Show to discuss the seven levels of awareness as it relates to impacting pharmacy leadership.
Podcast Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, asks McCullough to describe each level of the awareness spectrum, provide real world pharmacy examples, and explain how to climb this ladder of awareness.
Sign up to Keystone Pharmacy Insights Newsletter to receive a video link to The Forbidden Phrase of Leadership and Directional Leadership:
Keystone Pharmacy Insights
Jesse McCullough on LinkedIn
http://www.facebook.com/groups/kpipharmacy/
Join PQS for a mini-roundtable discussion about the 2024 NCPA Annual Convention and a recap of our interactions with pharmacists on the show floor about EQUIPP Enhanced Services. The NCPA event was held the last weekend in October in Columbus, OH.
David Simoneaux, Sr. Communications Specialist, interviews Nick Dorich, Associate Director of Pharmacy Accounts and Mital Patel, Quality Programs Engagement Specialist about their experiences with NCPA attendees and the pharmacist responses about using EQUIPP.
Emilee Kennelly, Manager of Adherence Improvement and Clinical Services at Rite Aid chats with the PQS by Innovaccer Quality Corner Show about empowering their pharmacy teams to improve patient care services and help patients manage their medications.
Quality Corner Host Nick Dorich, PharmD, and Emilee Kennelly talk about how to improve medication adherence for patients and provide enhanced services at a community level. Kennelly shares how using technology services to free up time for pharmacists to provide more clinical care services. She also talks about how EQUIPP helps Rite Aid pharmacists manage their customers' medication adherence.
More about Rite Aid
Claire Schrunk, PharmD, Director of Clinical Pharmacy Operations at EPIC Pharmacies, Inc., talks with the Quality Corner Show about how they recommend using EQUIPP to boost patient care and revenue.
Host Brittany Boyd, Sr. Manager of Pharmacy Training and Support at PQS by Innovaccer asks Schrunk about the benefits that pharmacies are seeing from using EQUIPP. Schrunk explains the importance of reviewing opportunities related to quality measure medication adherence and Enhanced Services and provides some tips for pharmacies on using the platform.
Emily Endres, VP of Pharmacy for PQS by Innovaccer conversed with Abdou Bah, SVP, Medical Management and Chief Health Equity Officer at EmblemHealth, on how community pharmacies are reshaping healthcare delivery in a recent online webinar.
Discussions revolved around pharmacy partnerships, clinical services, blood pressure management and encouraging seasonal immunizations.
Listeners can learn more about how innovative, team-based strategies are driving quality outcomes and improving chronic disease management. This webinar was originally presented on September 27, 2024.
The PQS by Innovaccer Quality Corner Show talks with Christine Perry, R,Ph, Manager, Pharmacy Recruiting and College Relations at Albertsons about transitioning into a pharmacist role and growing as a pharmacist.
Perry talks about areas of focus and certifications necessary to become a successful pharmacist. She also provides advice for future pharmacists and pharmacy technicians entering the field on how to thrive, but more importantly, why they should follow their heart when choosing their path forward.
Nikki Price, Director of Managed Care at Albertsons guests on the PQS by Innovaccer Quality Corner Show to talk about partnering with PQS to expand new pharmacy services and improve patient care through performance programs.
Quality Corner Host Nick Dorich, PharmD, and Nikki Price talk about working with health plans on new programs and services that create patient impact. Discussion revolves around how to involve the pharmacies while taking in pharmacist considerations. Price also talks about the patient response to these new programs and services.
The PQS Quality Corner Show talks with Kennedy Erickson, staff pharmacist at Chehalis Pharmacy in Washington about opening a new pharmacy, promoting patient care services in the local community, and growing a "PHARMaly."
Erickson explains how a new pharmacy location can be promoted from the original store location to create a buzz in the new community. She adds that new and unique services can help your pharmacy stand out, but that repeating the message about these services are necessary for patient involvement and understanding.
The Quality Corner Show chats with Dave McCormick, Director, Immunization Division of the Indiana Department of Health about the Vaccines for Children Program (VFC) and improving access to immunizations for Indiana adolescents.
Podcast Host Nick Dorich asks why this age range is an area for improvement and how pharmacies can make a difference. McCormick explains how pharmacies in Indiana can provide immunizations for children 11 and older and how their expanded hours allows more flexibility for families.
For more information on the VFC program visit https://www.in.gov/health/immunization/vaccines-for-children/
July is Minority Mental Health Awareness Month. The Quality Corner Show chats with Marvin Ferguson, RPh, M.B.A, LSSGB, PMSP, and President of MarvLeads about Minority Mental Health at the community level in this episode.
PQS Senior Manager, Pharmacy Training and Support, Brittany Boyd, MHA, interviews Ferguson about ways to positively impact a patient's mental health, and Ferguson provides tools, resources, and examples of national and local organizations that help support mental health services.
The PQS by Innovaccer Quality Corner Show talks with Natalie K. Powers, PharmD, R.Ph., BCMTMS, and Supervisor of MTM & Clinical Operations at Kinney Drugs about transforming care and engaging patients with EQUIPP.
Quality Corner Host Nick Dorich, PharmD, asks Natalie what her pharmacy team is doing to be successful in 2024, how EQUIPP is helping operations, and the impact Enhanced Services is having on patient care and medication adherence.
The Quality Corner Show sits down with U-Save-It Pharmacy co-owners to talk about how they use EQUIPP in a management setting for all 46 of their pharmacies.
Joining us on this podcast episode:
Tommy Sharpe, CEO, Crowe's Management, VP/Co-Owner U-Save-It Pharmacies/Buy-Rite Drugs
Ashley Kunkle, PharmD, Chief Officer of Pharmacy Operations, Crowe's Management, Co-Owner, U-Save-It Pharmacies
and
Lori McLean, PharmD, Manager of Pharmacy Operations, Crowe's Management, Third Party Contract Specialist, Crowe's Management, Co-Owner, U-Save-It Pharmacies
PQS Senior Manager, Pharmacy Training and Support, Brittany Boyd, MHA, interviews this U-Save-It team about how EQUIPP and Enhanced Services programs are helping to drive business success and successful patient outcomes.
Amanda Ryan, PharmD, BCGP, CPHQ, Director of Education, Pharmacy Quality Alliance (PQA) joins the Quality Corner Show to talk about what to expect at the upcoming PQA Annual Meeting 2024 in Baltimore on May 14 - 16.
Quality Corner Show Host and PQS Associate Director of Pharmacy Accounts, Nick Dorich asks Ryan about the main reasons to attend this year's meeting, who is attending, and how to register. Ryan breaks down the agenda for the event and promotes additional opportunities for pharmacists and pharmacy students.
2024 PQA Annual Meeting Website
The Quality Corner show reunites with Veronica Vernon, PharmD, BCPS, BCACP, MSCP, and Assistant Professor and Vice Chair of Pharmacy Practice at Butler College of Pharmacy and Health Sciences for a newsworthy update on contraception access at the pharmacy level.
Vernon chats with podcast host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts about medical terminology for contraception, pharmacy prescribing at the state level, and the recent announcement of the OTC norgestrel pill, Opill.
Vernon first appeared on S3 EP23
Addressing Healthcare for the LGBTQIA Community - Roundtable Discussion
The Quality Corner show welcomes back Vibhuti Arya, PharmD, MPH, FAPhA and Professor at St. John's University's College of Pharmacy and Health Sciences for a discussion on interpersonal conflict and how that relates to healthcare.
Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, chats with Arya about different types of conflict and how connections are formed through these conflicts.
Discussion revolves around internal boundaries and external relationships and the conversations that form from these interactions.
Vibhuti Arya on previous episodes:
SDOH
Improving Data and Storytelling for SDOH
PQS Senior Manager of Pharmacy Training and Support, Brittany Boyd, returns to the Quality Corner show to help unpack the full year of performance data for 2023 in EQUIPP that is available with the 2024 February EQUIPP Refresh.
Boyd talks with Quality Corner Show Host and PQS Associate Director of Pharmacy Accounts, Nick Dorich, about what pharmacies can do with the full year performance data, where to start, and best tips in reviewing this information. She also promotes a team effort mentality on how pharmacies can engage their staff in working together in EQUIPP.
The PQS Quality Corner Show welcomes back PQS Director of Analytics and Program Development Andrew Thorne, PharmD, MS, to talk about findings from the 2023 Trend Report in Pharmacy Quality.
Thorne first breaks down the first chapter of the report that studies the impact of socio-demographic factors, including age, gender, and low-income subsidy (LIS) status, on adherence rates for Cholesterol, Diabetes, and Renin Angiotensin System Antagonists (RASA) Proportion of Days Covered (PDC) measures.
He then talks about the trend report examines how adherence can be impacted by factors such as drug switching within a measurement year and the utilization of extended fills.
Download the 2023 PQS Trend Report in Pharmacy Quality
Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, chats with Emily Endres, VP of Client Services at PQS about why pharmacy and healthcare quality will matter more in 2024.
Endres talks briefly about CMS legislation in 2024 and how that affects quality care and why that still matters for pharmacies. There is also discussion about what pharmacy teams should prioritize in relation to medication, adherence and and engagement.
Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, partners with fellow teammate Connor Kovatch, Customer Experience Specialist to run down answers to the top EQUIPP questions from 2023.
Kovatch addresses common questions that EQUIPP users have had related to medication adherence performance rates. Questions cover scenarios where patients have discontinued medications, are in hospice care, or have recently deceased.
The PQS Quality Corner Show welcomes Radha V. Patel, PharmD, MPH, BCACP, Director, Pharmacy Quality Improvement at Centene Corporation to talk about how the managed care community can engage with community pharmacies to support adherence and clinical measures like Controlling Blood Pressure.
Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts asks Patel why blood pressure management and cardiovascular health is a particular focus for a health plan to work with pharmacies. Dorich and Patel also talk about how the pharmacy team can ensure these programs will be successful.
Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, interviews Stephanie Hale, PQS Quality Programs Manager about Enhanced Services opportunities currently available in EQUIPP.
Stephanie talks about three programs: Controlling Blood Pressure, A1c, and Year End Adherence programs, and the response of pharmacies that are implementing these programs.
For more information on PQS Enhanced Services visit
https://www.pharmacyquality.com/pharmacyenhancedservices/
The Quality Corner Show invites back Jesse McCullough, Founder of Keystone Pharmacy Insights, to cover a variety of leadership lessons and topics without getting thrown by podcast Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts.
McCullough talks about directional leadership, suggests implementing Judo tactics into leadership strategy such as reversal moves, and explores the discipline of the hope of healthcare.
Read the start of the Hope of Healthcare below:
It's time to explore pharmacy as the hope of healthcare
Jesse McCullough on LinkedIn
http://www.facebook.com/groups/kpipharmacy/
The Quality Corner Show welcomes back Dr. Ben Urick, PharmD, PhD, Principal Health Outcomes Researcher at Prime Therapeutics and Adjunct Assistant Professor of Clinical Education at the UNC Eshelman School of Pharmacy, to talk about trends in medication adherence including creating value through medication adherence improvement.
Urick reviews a bit of existing literature on medication adherence and then explores the relationship between health expenditures and medication adherence. Other topics include social determinants of health and what disease states are currently popular for medication adherence research.
Ben Urick Referenced Materials:
PBMI National Conference Video with Managed Healthcare Executive
PQS Quality Corner Show Season 1 Episode 30
Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, welcomes Zachary Green, CPhT, Associate Director, Partnership Development at the Pharmacy Technician Certification Board (PTCB) to the Quality Corner Show to talk about PTCB involvement with the Pharmacy Technician Educators Council (PTEC).
Green provides a little history on PTEC and promotes a new conference slated for summer 2024 that would provide continuing education for Pharmacy Technicians.
https://www.ptec.org/
PQS Quality Corner Show Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, recaps EQUIPP's appearance at three summer trade shows including McKesson IdeaShare, Cardinal's RBC, and AmerisourceBergen's Thoughtspot in 2023.
PQS Team members that guest on this episode include Pharmacy Account Manager Patti Duda, Quality Programs Manager Stephanie Hale, and Sr. Director, Strategic Initiatives Ian Hubbell. They each share their experiences interacting with pharmacists and share the pharmacists' thoughts about new features and services offered in the EQUIPP® platform.
The Quality Corner Show explores the rise of AI in healthcare and more specifically its use in pharmacy. Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, interviews co-founders of the AI Collective Whitley Yi, PharmD, BCPS, and Christy Cheung, PharmD about how pharmacists can leverage artificial intelligence as a tool in the workplace currently and what does the future hold for AI.
Whitley Yi, PharmD, BCPS, Delivery Manager and Pharmacy Specialist, Well & Adjunct Lecturer, University of Colorado Skaggs School of Pharmacy and Pharmaceutical Sciences
Christy Cheung, PharmD, Lead, Digital Health, Insights, and Learning at Sanofi & Co-Founder of AI Collective
Founder and CEO of Uptown Creation Chris Cozzolino, PharmD joins the Quality Corner Show to talk about how pharmacies should optimize social media strategies with Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts.
Cozzolino talks about which social media channels can have the biggest impact in optimizing your online presence and the importance of promoting a pharmacist's healthcare expertise. He also stresses that taking a leap and moving past your comfort zone can be helpful in producing content that reaches a wider audience.
The Journal of the American College of Clinical Pharmacy recently published an editorial in 2023 asking the question, "Is the “clinical pharmacist” designation still relevant?"
Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, interviews the author of this article, Dave L. Dixon PharmD, FCCP, Professor & Chair, Dept. of Pharmacotherapy & Outcomes Science (DPOS) at VCU on this episode of the Quality Corner Show.
The origins of "Clinical Pharmacist" are discussed, as well as what it actually means to pharmacists and the general public. The merits of the title are also weighed and the requirements of clinical pharmacists are reviewed.
To read the article visit the JACCP
Is the “clinical pharmacist” designation still relevant?
The Quality Corner Show welcomes back the Pharmacy Technician Certification Board (PTCB) to talk about what is next for pharmacy technicians. This time Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts sits down with William Schimmel, Executive Director & CEO at PTCB.
Schimmel talks about how the role of pharmacy technicians has evolved pre-pandemic to post-pandemic, and what lies ahead in the form of new opportunities.
PTCB
Olunife Akinmolayan, PharmD, aka "O", APhA Executive Resident, Practice & Government Affairs, American Pharmacists Association, praises his experience at the PQA 2023 Annual Meeting and provides his takeaways from the event on the Quality Corner Show.
Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, asks "O" about highlights from the event, and "O" details sessions pertaining to collaborative practice agreements and the medication use quality workshop.
https://www.pqaalliance.org/online-courses
Olunife Akinmolayan, PharmD
Olunife on Instagram
Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, moderates a discussion and review of the health equity highlights from the PQA Annual Meeting 2023 in Nashville, TN. The guests for this episode include Christie Teigland, VP, Research Science and Advanced Analytics at Inovalon, and Lisa Hines, PharmD, CPHQ, Chief Quality and Innovation Officer at the Pharmacy Quality Alliance.
Teigland speaks about the coming health equity index and Hines' talks about the PQA risk adjustment model.
PQA Annual Meeting Exploring Solutions to Improve Equity in Medication Use Quality Slides
Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, talks about pharmacist intervention to close statin gaps with Jennifer L. Bacci, PharmD, MPH, BCACP, Endowed Associate Professor in Innovative Pharmacy Practice at University of Washington School of Pharmacy. She's one of the co-authors of the JAMA article
Community Pharmacist Intervention to Optimize Statin Adherence in Diabetes Care.
In this episode Bacci explains why statin initiation is an important clinical gap for patients with diabetes and how pharmacist involvement can improve patient outcomes.
The PQS Quality Corner Show welcomes Thomas Franko, PharmD, Associate Professor of Pharmacy Practice at Wilkes University on the podcast to talk about the upcoming release of OTC Naloxone and what that means for pharmacists in improving community access.
Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts also asks Franko about where Naloxone will fit in the pharmacy setting and how pharmacists can tackle education on this medicine.
How can pharmacists utilize year-to-date data in EQUIPP for continuous quality improvement?
The PQS Quality Corner Show Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts asks Crosby Tindal, PharmD, BCPS, Pharmacy Quality Manager, Operations Specialist at Cub Pharmacies about pharmacy team adherence-focused goals using year-to-date and end of year data.
Tindal offers some strategy on using EQUIPP data throughout the year and what improving patient outcomes means for his team.
PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, wraps up APhA 2023 with a set of interviews with Sidrah Alam, PharmD, MS PGx, Jessica K. Marx, PharmD, BCPS, and Sandra Rosa, B.S., R.PH.
The group speaks about the importance of professional involvement at APhA, connecting with friends and pharmily, and the mental rejuvenation after attending the conference.
The Quality Corner Show welcomes back DeLon Canterbury, PharmD, BCGP, Deprescribing Implementation Strategist and President/CEO of GeriatRx, Inc. , to talk about deprescribing antipsychotic medications in geriatric populations and why the Centers for Medicare and Medicaid Services is cracking down on nursing homes that overprescribe antipsychotic drugs.
Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, asks Canterbury how to safely deprescribe antipsychotic medications and how providers, patients, and caregivers define improving patient outcomes as it relates to these medications.
website:
Geriatrx.org
Salam Kabbani, PharmD, Infectious Diseases Pharmacist Specialist and author of COVID Long-Hauler: My Life Since COVID joins the Quality Corner Show to talk about the patient experience and what pharmacists need to understand about Long COVID.
Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, asks Kabbani to define Long COVID and explain how healthcare providers are learning and adapting to working with Long COVID patients.
Visit Salam Kabbani's website
Book: COVID Long-Hauler: My Life Since COVID
The PQS Quality Corner Show welcomes back PQS Senior Manager of Data Analytics Andrew Thorne, PharmD, MS, to talk about findings from the 2022 Trend Report in Pharmacy Quality.
Highlighted topics include patient comfort levels on receiving new services at a pharmacy and whether pharmacists and pharmacy organizations are ready to embrace new services and value-based payment models.
Thorne also addresses how likely health plans are to contract with pharmacies to provide reimbursement and structure for point of care testing in the pharmacy.
Download the PQS Trend Report in Pharmacy Quality
Angela Passamonte, PharmD. RPh, Clinical Programs Specialist at Retail Business Services joins the PQS Quality Corner Show to discuss the value of providing immunizations at a community pharmacy level with Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts.
Passamonte shares insight on topics including in-pharmacy pediatric vaccinations, receiving multiple vaccinations at one time, and new immunization opportunities on the horizon.
For this upcoming heart health month, Emily Young, PharmD, BCPS, BCCP, Cardiology Clinical Pharmacist Practitioner joins the Quality Corner Show to talk about Atherosclerotic Cardiovascular Disease (ASCVD) Risk Assessment with Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts.
In this episode, Young explains a comprehensive approach to managing lipids and how that guides a treatment plan, and the typical medications involved.
To estimate risk for ASCVD, here's a link to the American College of Cardiology's Risk Estimator Plus.
What goals should a pharmacy set to become high performing pharmacy? Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts talks with Ray Arizmendi, Sr. Account Executive, Payer Relations at PQS about things that pharmacies can do now to become high performing pharmacies in 2023.
Arizmendi also talks about performance programs and the ultimate goal of improving patient outcomes in this episode.
John D. Grabenstein, PhD, Managing Editor, Immunize.org, talks about how pharmacy teams have made an impact in COVID Clinical Services during the pandemic on the Quality Corner Show withHost Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts.
Grabenstein also talks about how pharmacists and pharmacy technicians experienced increased scope of practice.
John D. Grabenstein is the author of the Aug. 18, 2022 JAPha article "Essential services: Quantifying the contributions of America’s pharmacists in COVID-19 clinical interventions."
Jesse McCullough, Founder of Keystone Pharmacy Insights, returns as a guest on the PQS Quality Corner Show to talk about exploring leadership growth. Topics include leadership growth plans, generational diversity in the workplace, and historical cycles and how that might relate to healthcare.
Jesse McCullough on LinkedIn
http://www.facebook.com/groups/kpipharmacy/
PQS Senior Manager of Data Analytics Andrew Thorne, PharmD, MS, returns to the PQS Quality Corner Show to chat about the 2023 Medicare Part C & D Star Ratings Technical Notes with Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts.
Thorne explains how 2023 star ratings are set and how pharmacists can find value in updates to both Medicare Part C and D plans. There is also discussion on changes to PQA measures in part D.
PQS Quality Corner Show Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, recaps EQUIPP's appearance at three summer trade shows including McKesson IdeaShare, Cardinal's RBC, and AmerisourceBergen's Thoughtspot in 2022.
Dorich interviews a few PQS team members that attended these shows including Connor Kovatch, Customer Experience Specialist; Cameron Marous, BI Engineer; and Sarah Malick, Software Engineer. Each team member talks about some of the common questions and comments they have received from customers concerning EQUIPP® .
Katie Dollar, PharmD, Clinical Staff Pharmacist at Price Chopper Pharmacy returns to the Quality Corner Show to provide immunization updates on Human Papillomavirus (HPV) and rounds out a set of August Immunization Awareness Month episodes.
In this episode, podcast host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts asks Dollar about HPV guidelines, prevalence, risk factors and historical prevention efforts. Dollar reminds pharmacists to check with their state board of pharmacy and pharmacy practice laws in determining whether they can administer the vaccine and to which qualified patients in their state.
The PQS Quality Corner Show talks with Jonathan Little, PharmD, Research and Innovation Project Management Specialist at APhA Foundation and Tana N. Kaefer, PharmD, Director of Clinical Services at Bremo Pharmacies about instilling vaccine confidence in pharmacy patients.
In this episode, PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, asks Little and Kaefer about key deterrents to vaccine confidence that pharmacists can address. Little and Kaefer also provide first hand examples of how they handle patient communications.
Project IMPACT: Vaccine Confidence was funded in part by a collaborative agreement with the Centers for Disease Control and Prevention (CDC) — CoAg number 1 NU50CK000576-01-00. The CDC is an agency within the Department of Health and Human Services (HHS). Contents of this podcast do not necessarily represent the CDC or HHS and should not be considered an endorsement by the Federal Government.
https://vaccineconfident.pharmacist.com
The PQS Quality Corner Show talks with Pharmacy Technician Certification Board (PTCB) Vice President, Partnership Development Liza Chapman, PharmD, FAPhA, and Ryan Burke, PharmD, Director, Professional Affairs at PTCB about how the pharmacy technician's role with immunizations has evolved in the last three years.
PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, also asks Chapman and Burke their thoughts on whether pharmacy technician provided immunizations are here to stay and what additional efforts are needed on the state or federal level to harmonize the roles and responsibilities of the pharmacy technician for these services.
PTCB
Link to PTCB Advanced Certified Pharmacy Technician (CPhT-Adv)
Amanda Applegate, PharmD, BCACP,Director of Practice Development at Kansas Pharmacists Association, returns to the Quality Corner Show for a part II continuation of her discussion on adult immunizations that covers Hepatitis B, Influenza, Pneumococcal, and RSV vaccines.
Applegate touches upon flu vaccinations and relays to Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts how patients over the age of 65 should receive a high-dose or enhanced flu shot. She also provides resource links for pharmacists to review for immunization questions and updates.
The Quality Corner Show begins Immunization Awareness Month in August with the topic of COVID-19 immunization updates featuring Amanda Applegate, PharmD, BCACP,Director of Practice Development at Kansas Pharmacists Association.
Applegate chats withHost Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts about general recommendations for vaccinations for patients age 6 months to 5 years old, boosters, and vaccine safety.
PQS Chief Operating Officer Nancy Chung joins the Quality Corner Show to talk about the launch of the new EQUIPP® interface with Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts.
Chung talks about what users can expect with the changes to EQUIPP®, including how it looks, how navigation works, new functionality, and other features.
More details are available here:
https://www.pharmacyquality.com/equippevolution/
The PQS Quality Corner Show hosts a roundtable discussion addressing healthcare for the LGBTQIA community featuring Veronica Vernon, PharmD, BCPS, BCACP, NCMP, Assistant Professor, Butler University;Alex R. Mills, PharmD, BCACP, AAHIVP (He/Him/His), Assistant Professor of Pharmacy Practice (HIV, LGBTQ+ Health), University of Mississippi School of Pharmacy - Jackson Campus; and Kevin Astle, PharmD, BCPS, BCACP, AAHIVP, CDCES Assistant Professor , University of South Florida.
PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, leads the discussion and starts by asking about barriers the LGBTQIA community faces regarding healthcare.
PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, chats with Joseph A. Nardolillo, PharmD, BCACP, (he/him/his) Assistant Professor (Clinical) Department of Pharmacy Practice at the Eugene Applebaum College of Pharmacy and Health Sciences, Wayne State University about how pharmacists can provide inclusive care for the LGBTQ+ community.
The Quality Corner Show takes a look back at the Pharmacy Quality Alliance (PQA) 2022 Annual Meeting with interviews featuring:
- Pharmacy Quality Alliance CEO Micah Cost, PharmD, MS
- Kristi Mitchell, MPH, CEO and Founder Health Equity Outcomes
- Brett Kay, Director, Healthcare Quality Strategic Customer Group, Johnson & Johnson Health Care Systems
- Tripp Logan, PharmD, Community Pharmacist at SEMO Rx Pharmacies & Services www.semorx.com and Consultant at ESPhA www.espha.net
Pharmacy Quality Alliance Chief Engagement Officer Richard Schmitz joins the Quality Corner Show to talk about how pharmacists can get the most out of PQA's Social Determinants of Health Resource Guide.
Schmitz explains that the guide focuses on seven key barriers that patients face and that pharmacists can work with their patients to address these barriers by providing Social Determinants of Health (SDOH) services detailed within the guide.
More info available at the Pharmacy Quality Alliance website
PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, chats with Hanna Friedrich, PharmD, PGY1 Community Pharmacy Resident at CUB Pharmacy, about how pharmacists communicate to patients with asthma on this episode of the podcast.
Friedrich reviews the asthma disease state and goes over key counseling points with the patient concerning inhaler use. She also touches upon a recent research project focused on pharmacist-led patient education for asthma management.
The Quality Corner Show welcomes Zachary Oquendo, P4 Pharmacy Student at the University of a Rhode Island College of Pharmacy (URI) and Amanda Rocha, URI PharmD Candidate 2022 to discuss the public health role for pharmacists withHost Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts.
In this episode, Oquendo and Rocha explain how every pharmacist is a public health provider, and they provide examples related to immunizations, opioid and substance use, and test & treat programs.
Jeffrey Bratberg, PharmD, FAPhA, Clinical Professor at the University of Rhode Island College of Pharmacy talks about increasing quality outcomes through patient-first communication on the Quality Corner Show withHost Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts.
In this episode, Bratberg explains the value of adopting patient or people-first language in patient counseling and harm reduction communications. He also provides some examples where using updated language and terminology by the pharmacist or practitioner might encourage positive interactions.
PQS Senior Manager of Data Analytics Andrew Thorne, PharmD, MS, joins the PQS Quality Corner Show to chat about the opioid measure "Concurrent Use of Opioids and Benzodiazepines" with Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts.
Thorne digs into the specifics of the Concurrent Use of Opioids and BZDs measure and how patients qualify for this measure. He also provides a patient scenario that may help pharmacists better understand patient considerations.
The Quality Corner Show welcomes Elizabeth Salisbury, PharmD, PGY-1 Community-based Pharmacy Resident at the University of North Carolina at Chapel Hill, to talk about opioid use disorder withHost Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts.
In this episode, Salisbury details what medications that pharmacists should be familiar with and how this applies with community pharmacy practice today.
Andrew Straw, PharmD, BCADM, Associate Professor of Pharmacy Practice, Vice Chairat Cedarville University reviews common respiratory health conditions in community pharmacy practice with Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts on the Quality Corner Show.
Straw also discusses primary treatment options for these conditions and how pharmacists can be involved in managing respiratory health of their patients.
Stefanie Ferreri, PharmD, BCACP, FAPhA, Smith-Olsen Distinguished Professor, Chair, Division of Practice Advancement and Clinical Education at UNC Eshelman School of Pharmacy joins the podcast to talk older adult fall prevention and STEADI-Rx with Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts.
STEADI-Rx is a resource to help pharmacists implement evidence-based, fall prevention strategies for their older patients.
CDC Website STEADI-Rx
Donna Bartlett, PharmD, BCGP, RPh, Associate Professor of Pharmacy Practice at the Massachusetts College of Pharmacy and Health Sciences returns to the Quality Corner Show to talk about medication deprescribing considerations for older adults with Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts.
Bartlett emphasizes medication optimization and details specific classes or treatments where deprescribing would be appropriate.
Alex C. Varkey, PharmD, MS, FAPhA, Director of Pharmacy Services at Houston Methodist Hospital, talks toNick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, about implementing change in workflow or processes in the pharmacy on the PQS Quality Corner Show.
Varkey also speaks to leadership and their ability to motivate team members on the buy in of new processes.
James Lott (PharmD/MPP), Founder and CEO of Scripted.co, visits the Quality Corner Show to talk about pharmacist prescribing and managing medications with host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts.
Lott explains the value of pharmacist prescribing and reviews some of the barriers for scale implementation. He also talks about the scripted.co platform and how that can help pharmacists prescribe for common treatments and conditions.
Sophia Herbert, PharmD, Assistant Professor, Pharmacy and Therapeutics at the University of Pittsburgh School of Pharmacy, speaks with PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD about implementing the Appointment-Based Model (ABM) within pharmacy on the Quality Corner Show.
Herbert compares and contrasts Medication synchronization and the ABM process and explains which pharmacies are more apt to use ABM.
PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, talks with William R. Doucette, PhD, Veale Professor of Health Policy at the University of Iowa, Dept of Pharmacy Practice & Science, about blood pressure management in patients and how pharmacists can provide other related services.
Doucette speaks on the podcast about his work with community pharmacists and how technology can be used to expand blood pressure management programs.
PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, covers medicine treatment plans for patients with hypertension with Stevie Veach, PharmD, BCACP, Clinical Assistant Professor and Director, PGY1 Community-based Pharmacy Residency Program with The University of Iowa College of Pharmacy.
In this second American Heart Month episode of the podcast, Veach reviews non-drug lifestyle modifications, patient risk factors, and when to initiate medications.
PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, chats with Samantha Ketterling, PharmD. Manager of Clinical Pharmacy Thrifty White Pharmacy about managing blood pressure in patients for a special American Heart Month episode of the podcast.
Ketterling explains how pharmacists are currently helping patients manage their hypertension and what further steps could be coming in the near future to further impact patients' health.
PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, talks with Diana Isaacs, PharmD, BCPS, BCACP, BC-ADM, CDCES, FADCES, FCCP, Endocrine Clinical Pharmacy Specialist, CGM and Remote Monitoring Program Coordinator at the Cleveland Clinic Endocrinology & Metabolism Institute about continuous glucose monitoring.
Isaacs defines continuous glucose monitoring (CGM) on the Quality Corner Show and explains the difference between personal versus professional continuous glucose monitoring. Isaacs also explains how pharmacists can be involved with CGM management.
Pharmacist’s Letter is offering CE credit for this podcast. Please log into your Pharmacist’s Letter account and look for the title of this podcast in the list of available CE courses.
Charles D. Ponte, BSc, PharmD, FADCES, FAPhA, FASHP, FCCP, FNAP, and Professor of Clinical Pharmacy and Family Medicine at West Virginia University discusses diabetes and pain management on the PQS Quality Corner Show.
Host PQS Associate Director of Pharmacy Accounts of Pharmacy Accounts, Nick Dorich, PharmD asks Ponte about pain and discomfort for patients with diabetes, and Ponte talks specifically about neuropathic pain management.
Pharmacist’s Letter is offering CE credit for this podcast. Please log into your Pharmacist’s Letter account and look for the title of this podcast in the list of available CE courses.
PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD and Brittany Boyd, MHA, Senior Manager, Pharmacy Training and Support, talk about the availability of full calendar year data for 2021 in EQUIPP® on the PQS Quality Corner Show and how that can help you develop your action plan for 2022.
Boyd explains how pharmacies can review results from the 2021 calendar year and how to adopt the basics of quality improvement with a team focus.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD asks Janan Sarwar, PharmD, Pharmacy Career Coach, Medical Writer, and Publisher about the benefits of career coaching for pharmacistson the PQS Quality Corner Show.
Sarwar defines career coaching, explains the differences between career coaches and mentors, and elaborates on the value of using both.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD discusses the 340B program and pharmacy with Scott Brewster, PharmD, BCACP, AAHIVP, 340B ACE, 340B Program Manager, Retail Business Services an Ahold Delhaize Companyon the PQS Quality Corner Show.
Brewster goes on to explain expanded access and contract pharmacies in the 340B program.
PQS CEO Todd Sega reviews the 2021 PQS Trend Report in Pharmacy Quality with PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD on the Quality Corner Show.
Sega explains why this trend report is different from previous documents and then goes over prescription trends from the announcement of the COVID-19 public health emergency (PHE) in the year 2020.
Download the 2021 PQS Trend Report in Pharmacy Quality
The PQS Quality Corner Show welcomes Victoria Reinhartz, PharmD, CPh, Chief Executive Officer of Mobile Health Consultants, Inc., to talk about mobile integrated health. PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD asks Reinhartz to explain mobile integrated health and how it works in a community setting.
Reinhartz also mentions how pharmacists can participate in these programs and serve a role on a mobile health team.
For more information visit https://www.mobilehealthconsultants.com/
Blair Green Thielemier, PharmD, Founder & CEO, Pharmapreneur Academy joins the PQS Quality Corner Show to talk trends in pharmacy services withPQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD.
Thielemier shares her predictions she made for the pharmacy practice a few years back and where she thinks the pharmacy is headed in the future.
Pharmapreneur Academy
PQS Client Services Senior Specialist Amanda Malooley returns to the PQS Quality Corner Show to tackle some of the biggest EQUIPP® questions that users had in 2021 and provide answers to help out pharmacists and their pharmacy teams use EQUIPP® more effectively. Host PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD helps sort out the questions that were the most frequent or impactful and relay those out to the listener.
Amanda talks about why – or why not – patients are eligible for a quality measure. She explains Year-to-Date reporting and what your pharmacy should focus on early in the year. And finally, there is discussion on the Full Measure Set and why that is important to check.
The PQS Quality Corner Show welcomes back Jesse McCullough, Founder of Keystone Pharmacy Insights, as a guest to talk about leadership in pharmacy.
McCullough explains the differences between leadership and management and offers some tips on how to lead effectively and what pitfalls to avoid.
Jesse McCullough on LinkedIn
http://www.facebook.com/groups/kpipharmacy/
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD continues discussing the pharmacist's role in diabetes management with Dina M. Cuellar, MBA, Director, Clinical Performance Strategy at Walgreen Co. on the PQS Quality Corner Show.
In this episode, the focus is on quality measures and how pharmacists can improve patient care for people with diabetes while supporting these measures.
Starlin Haydon-Greatting, MS-MPH, BSPharm, CDM FAPhA, discusses the pharmacist's role in diabetes management with PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, on the 100th episode of the PQS Quality Corner Show.
Haydon-Greatting explains how pharmacists can help patients with diabetes manage their disease state, and she provides recommendations for pharmacists to stay up-to-date on the latest diabetes news.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Bonnie Hui-Callahan, PharmD, CDCES, Founder, The Clinician-Leader, about projecting leadership through influence as a member of the healthcare team.
Hui-Callahan also explains why pharmacists should embrace their leadership potential and make an impact on others.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD discusses pharmacist board certification with Brian Lawson, PharmD, Associate Executive Director at BPS - Board of Pharmacy Specialties on the PQS Quality Corner Show.
Lawson explains what Board Certification means and also talks about new and upcoming specialty areas coming soon.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Hillary Blackburn, PharmD, MBA, about women in pharmacy and healthcare leadership in celebration of Women Pharmacist Day, Oct 12, 2021.
Blackburn provides a bit of background on this day of celebration and discusses pioneers who have helped shape the profession.
Hillary Blackburn is the Founder & Podcast Host, Talk to Your Pharmacist
Author, How Pharmacists Lead
Litjen (L.J) Tan, MS, PhD, Chief Policy and Partnerships Officer at immunize.org (IAC) and Co-Chair, National Adult Immunization Summit and National Influenza Vaccine Summit joins the PQS Quality Corner Show to talk Flu Season 2021 with PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD.
Tan reviews a bit about flu season 2020 and explains how 2021 could be different. He also encourages more pharmacist communications and patient engagement for increased flu vaccinations.
Pharmacist’s Letter is offering CE credit for this podcast. Please log into your Pharmacist’s Letter account and look for the title of this podcast in the list of available CE courses.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Kate Gainer, PharmD, Iowa Pharmacy Association Executive Vice President and CEO about pharmacy burnout and pharmacist well-being.
This episode coincides with American Pharmacists Month in October and the topic relates to the upcoming World Mental Health Day slated for October 10, 2021.
Show Notes: Kate Gainer's Burnout Story
The PQS Quality Corner Show celebrates International Podcast Day on September 30, 2021 with premium bonus content in the form of a mini-episode thank you to you, the listener.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD and David Simoneaux, PQS Communications Specialist talks about upcoming episodes, the inclusion of Continuing Education episodes and some podcast stats from 2021.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD takes a deeper dive into the topic of deprescribing for geriatric patients with guest G. Blair Sarbacker, PharmD, BCACP, FAPhA, Professor of Pharmacy Practice at the Presbyterian College School of Pharmacy.
Sarbacker explains where to start when creating a deprescribing plan and effective intervention with the patient.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with DeLon Canterbury, PharmD, BCGP, African American COVID-19 Task Force (AACT+) and President/CEO of GeriatRx, Inc. about barriers that geriatric care pharmacists face on a daily basis in helping their senior patients and ways to overcome them.
Pharmacist’s Letter is offering CE credit for this podcast. Please log into your Pharmacist’s Letter account and look for the title of this podcast in the list of available CE courses.
Chapter 3 notes:
1Variation in Adult Outpatient Opioid Prescription Dispensing by Age and Sex — United States, 2008–2018 https://www.cdc.gov/mmwr/volumes/69/wr/mm6911a5.htm
Sean M. Jeffery, PharmD, BCGP, FASCP, AGSF, Professor of Pharmacy Practice at the University of Connecticut School of Pharmacy joins PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD to discuss coordinating care for older adults.
Jeffery also dives into the topic of geropsychiatry and how it is being applied in current patient care practices.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Donna Bartlett, PharmD, BCGP, RPh, Associate Professor of Pharmacy Practice at the Massachusetts College of Pharmacy and Health Sciences about healthy aging, geriatric care and the role the pharmacist plays in maximizing patient care.
Bartlett covers topics including polypharmacy, medicine reviews, Medicare open enrollment for older adults, and how pharmacists can help review health plans.
Pharmacist’s Letter is offering CE credit for this podcast. Please log into your Pharmacist’s Letter account and look for the title of this podcast in the list of available CE courses.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks to Jeanine P. Abrons, PharmD., MS, FAPhA, Clinical Associate Professor at University of Iowa College of Pharmacy about the role pharmacists can play as it relates to travel medicine and for providing travel-related immunizations.
Pharmacist’s Letter is offering CE credit for this podcast. Please log into your Pharmacist’s Letter account and look for the title of this podcast in the list of available CE courses.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD speaks with two fellow Rhode Island Pharmacists Association members Chris Federico, PharmD, BCACP, CDE, and Matthew Lacroix PharmD, BCPS, MS, about building vaccine confidence in the COVID-19 vaccination for the unsure patient population.
Chris Federico is the President of RIPA and Matthew Lacroix is the Immediate Past President of RIPA.
Chris Federico @CFedRx and Matthew Lacroix @potterlacroix are both on twitter.
For National Immunization Awareness Month, PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Allie Jo Shipman, PharmD, MBA, Director, State Policy at the National Alliance of State Pharmacy Associations (NASPA) about immunizations pharmacists are authorized to provide in various states, what has changed, and the impact of COVID.
Shipman also explains what next steps pharmacists can take to advocate in expanding immunization authority in states where it might be restricted.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Stacey Emmons, PharmD, Director, Patient Outcomes Performance at Walgreen Co. about equitable patient access to medications and pharmacist services.
Emmons elaborates on the many ways Walgreens has ensured medication to their patients during the pandemic on the podcast and how they are helping patients with acute and chronic conditions.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Pamela Piotrowski, RPh, MBA, Product Manager, Pharmacist’s Letter (TRC Healthcare) about clinical services implementation, patient communications, and how pharmacists can improve their skills.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Laurin E. Dixon, PharmD, Director, Medicare Star Ratings at Arkansas Blue Cross and Blue Shield about different outcomes-based measures and what new opportunities might be forthcoming for pharmacists and pharmacies.
On a special Quality Corner Show episode, PQS Communications Specialist David Simoneaux, who produces the Quality Corner Show, asks PQS Senior Manager, Pharmacy Accounts, Nick Dorich to answer some recent EQuIPP® webinar questions. Topics include PDC numerators, star rating measures, GPI/NDC product lists and more.
This episode includes a brief introduction by Nancy Chung, Chief Operating Officer at PQS. The questions asked in the podcast were taken from actual attendees using the Q&A function of the June 8, 2021 EQuIPP® Webinar/live event.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Andrea Brookhart, PharmD, BCACP, Director of Clinical Programs at Kroger about participating in the A1C program that emphasizes outcomes-based measures and how pharmacies can make a difference with hemoglobin A1c testing.
Sarah Shetler, PharmD, MPH Clinical Program Lead, Quality Network at Humana returns on the Quality Corner Show to talk about 2020 results of the PQS and Humana A1c program and what's new in 2021.
PQS Senior Manager of Pharmacy Accounts and Quality Corner Show Host, Nick Dorich, PharmD interviews Shetler and PQS VP, Client Services Emily Endres about the partnership, and both elaborate on the expanded diabetes outcomes based pay-for-performance program.
Pharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D chats with Brittany Boyd, Senior Manager, Training & Support at PQS about understanding performance data in EQuIPP® and about pay for performance programs.
Brittany talks about how to navigate pay for performance programs in the dashboard and how to be successful with performance programs over the summer months.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Adrienne Simmons, PharmD, MS, BCPS, AAHIVP, Director of Programs, National Viral Hepatitis Roundtable (a program of HEP) about social determinants of health with a specific use case on Hepatitis C.
Simmons then mentions other disease states where social determinants of health play a role that pharmacists and health care providers should be aware of.
Vibhuti Arya, PharmD, MPH, Curating Brave Spaces, Global Lead, Equity Workforce Development, International Pharmaceutical Federation (FIP), Professor at St. John's University, returns to the Quality Corner Show to talk more Social Determinants of Health (SDOH) with PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD.
In this episode, Arya talks about the importance of improving data and storytelling for SDOH.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks to Jeff Newell about his time as CEO for Pharmacy Quality Solutions and other pharmacy success stories.
Newell also talks about professional engagement and networking in the pharmacy profession at state and national levels.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Pharmacy Quality Alliance CEO Micah Cost about the future of medication quality measurement and his vision for PQA going forward.
This episode coincides with the 2021 PQA Annual Meeting May 11 – 13, 2021.
In our final episode wrapping up our April discussion on Opioid Use Disorder, PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks to Daniel Ventricelli, PharmD, MPH, Assistant Professor of Clinical Pharmacy at the Philadelphia College of Pharmacy, University of the Sciences and Casey Walker, PharmD, RPh, PGY-1 Behavioral Health Pharmacy Resident at the University of the Sciences about treatment and access for opioid use disorder.
Resources and Notes:
- APhA’s opioid resource center https://aphanet.pharmacist.com/opioid-use-and-misuse-resource-center
- Recovery Research Institute: https://www.recoveryanswers.org/addiction-ary/
- Prescribe to Prevent: https://prescribetoprevent.org/
- Recent paper leveraging pharmacists to expand buprenorphine access amit Covid-19 pandemic
- Peckham AM, Ball J, Colvard MD, Dadiomov D, Hill LG, Nichols SD, Tallian K, Ventricelli DJ, Tran TH. Leveraging pharmacists to maintain and extend buprenorphine supply for opioid use disorder amid COVID-19 pandemic. Am J Health Syst Pharm. 2021 Jan 7:zxab003. doi: 10.1093/ajhp/zxab003. Epub ahead of print. PMID: 33411894.
- Paper on policy related changes
- Corey S Davis1, Derek H Carr 2
- Davis CS, Carr DH. Legal and policy changes urgently needed to increase access to opioid agonist therapy in the United States. Int J Drug Policy. 2019;73:42-48. doi:10.1016/j.drugpo.2019.07.006
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD asks Adam Bernstein, PharmD, BCPS Manager, Performance Measurement at Pharmacy Quality Solutions to explain the "Why?" of Opioid Use Quality Measures on this episode of the Quality Corner Show.
Bernstein also talks about how Opioid-related measures are different from adherence measures due to the intent and the way they are calculated.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Heather Ferguson, PharmD, MS, BCPS, Drug Diversion Prevention Specialist, Clinical Risk Management at UW Medicine about drug diversion and how a pharmacy utilizes a diversion prevention program.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD speaks with Dan Arendt, Pharm.D., BCPS, Assistant Professor, Pain Stewardship at The James L. Winkle College of Pharmacy at the University of Cincinnati and Marisa Brizzi, PharmD, BCPS, AAHIVP, Pain Stewardship Clinical Pharmacist at UC Health about harm reduction and naloxone access in opioid management.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Alison R. Knutson, PharmD, Medication Therapy Management at Park Nicollet Creekside Clinic about opioid management screenings and best screening practices in patients needing pain management on the Quality Corner Show. Knutson discusses how the comfortability of prescribing opioids has changed in the past 30 years and what tools are available for healthcare providers to build a successful treatment plan for the patient.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews GenXys Chief Scientific Officer Martin Dawes MB.BS MD FRCGP about Pharmacogenomic testing on the Quality Corner Show. Dawes discusses how primary care physicians, other prescribers and pharmacists can implement pharmacogenetic testing into their workflow.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Nancy Chung, PQS Chief Operating Officer about her new role with the company, what's coming down the pipeline and what excites her about pharmacy.
The Quality Corner Show celebrates Canada Pharmacy Appreciation Month #PAM2021 by interviewing Neighbourhood Pharmacy Association in Canada CEO Sandra Hanna. Hanna discusses the enhanced roles that pharmacists have played in the past year and will play with COVID-19 vaccinations starting in March 2021.
Pharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D chats with Cora Eilders, Senior Manager, Payer Relations at PQS about EQuIPP® Performance Improvement Strategies for 2021 such as reviewing full year 2020 data in the EQuIPP® platform . Cora also explains the value of the "analyze performance" button and the Quality Improvement Programs table.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD chats with Alice Dillard, Pharmacist, Manager and Co-owner of Triangle Pharmacy, in Durham, NC, about managing Covid-19 services. Triangle pharmacy has currently been providing Covid testing, but now is preparing for Covid vaccine administration.
Dillard explains the preparation steps involved in offering this service as well as the importance of community volunteering. She details the value of being a pharmacy preceptor to students and how they help with offering these services.
Senior Director, Quality Measurement at the National Quality Forum (NQF), Samuel Stolpe guests on the PQS Quality Corner Show to talk quality measures with host PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD. Stolpe talks about measurement opportunities for pharmacists and cardiovascular measures related to the Centers for Medicare & Medicaid Services’ Shared Savings Program.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Prashanth Iyer, PharmD, BCPS, General Cardiology Clinical Specialist at UNC Medical Center about understanding clinical guidelines and primary literature for cardiovascular disease patients. Iyer elaborates why the patients' understanding of the importance of medications ultimately affects long term goals for patients and how that can empower them to take ownership of that care.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Lucianne (Lucy) West, PharmD, BCCP, Heart Failure and Heart Transplant Clinical Pharmacist at Cleveland Clinic, about working with patients that have had a major cardiovascular events such as heart failure or a heart transplant. Lucy talks about medicine regimens for these patients and the importance of pharmacist interventions to avoid patient readmissions.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Laura Cranston, CEO Emeritus, Pharmacy Quality Alliance (PQA) about her 15 years of service with the organization and the importance of medication quality use. Cranston also talks about social determinants of health, the importance of pharmacists being involved with measure evaluation and for shifting from fee for service to value-based payment.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD reviews the Payer Challenges and Opportunities Section III of the 2020 PQS Trend Report in Pharmacy Quality with PQS Vice President of Client Services Emily Endres.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Anne L. Burns, RPh, Vice President, Professional Affairs at the American Pharmacists Association (APhA) about the pharmacy readiness survey and the results published in Section II of the 2020 PQS Trend Report in Pharmacy Quality.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Terri Warholak, PhD, RPh, CPHQ, FAPhA, Assistant Dean, Academic Affairs and Assessment for the College of Pharmacy at THE UNIVERSITY OF ARIZONA and Todd Sega, SVP, Development & Strategy at Pharmacy Quality Solutions about their work on the consumer perceptions survey and the results published in Section I of the 2020 PQS Trend Report in Pharmacy Quality.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Todd Sega, SVP, Development & Strategy at Pharmacy Quality Solutions about changes to the Medicare 2021 Star Ratings, major takeaways related to medication-use quality measures, and what that may mean for health plans and pharmacies.
In a special end of year podcast, PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Betsy Elswick, PharmD, Clinical Associate Professor at West Virginia University School of Pharmacy about Covid-19 vaccine administration and long-term care patients. This episode was recorded on 12.22.2020.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD reviews with PQS Client Services Senior Specialist Amanda Malooley some of the biggest EQuIPP® questions that users had in 2020. These questions were the most frequent or impactful questions from pharmacies using the EQuIPP® platform.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Beth Arnold, Professional Services Project Manager at Costco Wholesale Pharmacyabout mental health or behavioral health quality measures in pharmacy use.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Katie Dollar, Pharm.D., Clinical Pharmacist at Balls Food Stores on the topic of Mental Health First Aid and its use in pharmacy.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Cortney M. Mospan, PharmD, BCACP, BCGP, CPP, Associate Professor of Pharmacy at Wingate University School of Pharmacy about mental health screening in pharmacy.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Tawny L. Smith, PharmD, BCPP, Associate Professor of Psychiatry & Behavioral Sciences a the Dell Medical School, The University of Texas at Austin about mental healthcare. Dorich and Smith talk about how pharmacists can utilize medication knowledge to impact patient's mental health during the COVID-19 pandemic.
During season one of the Quality Corner Show, PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviewed many leaders and innovators in pharmacy. To wrap the season, PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD chats with PQS team members Brittany Boyd, MHA, CPhT and Jasmine Perry, PharmD Candidate about the past year.
Boyd and Perry discuss their favorite episodes of the podcast this season, while also highlighting changes experienced due to COVID-19. The podcast highlights the critical role of pharmacists and interns during the global pandemic and the work being done to prevent the flu.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD talks with Richard Waithe, PharmD about ways pharmacists can effectively use social media to connect within the industry and what work needs to be done for pharmacy communications.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews one of the current leaders of APhA-ASP, Juan Rodriguez from the University of Tennessee Health Science Center College of Pharmacy about student pharmacists are making an impact in the pharmacy profession.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Maria Scarlatos, PharmD, CPHQ, about value based program development and innovation in pharmacy careers.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Alex J. Adams, Administrator, Idaho Division of Financial Management about optimizing the role of the pharmacy technician and increasing their responsibilities on the pharmacy team.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Julie Akers, PharmD, BCACP, Clinical Associate Professor of the Department of Pharmacotherapy at Washington State University College of Pharmacy and Pharmaceutical Sciences about pharmacy provider status and the challenges in expanding the scope of practice.
October is American Pharmacists Month and PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews APhA President Michael D. Hogue about the significance of American Pharmacists Month and the value of today's pharmacist.#APhM2020 Hogue also discusses the importance of pharmacists joining a professional pharmacy organization at a state level and joining the American Pharmacists Association at a national level.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Pharmacy Quality Alliance (PQA) Vice President, Performance Measurement Lisa Hines, PharmD to find out how PQA develops quality measures. Hines also explains what are quality measures, who they are made for and why they are important.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD catches up with Jasmine Perry, BS, third-year Pharm.D. candidate at the UNC Eshelman School of Pharmacy to talk about internships, student rotations, pharmacy school and working in a pharmacy during a very different looking Fall 2020. Get to know Jasmine Perry on this podcast and check out her YouTube Channel.
Pharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D chats with Cora Eilders, Payer Relations Account Manager, about reviewing performance measure results representing over six months of health data, and then driving success for the remainder of the 2020 year.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, talks with Parth Shah, PharmD, PhD, Assistant Professor, Hutchinson Institute for Cancer Outcomes Research, about the COVID-19 Prevention Network. Shah describes his current role and explains how pharmacists have the ability to encourage patients to take part in the COVID-19 prevention network.
To volunteer please visit The Coronavirus Clinical Studies COVID-19 Prevention Network.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, interviews David P. Zgarrick, PhD, FAPhA, professor in the Department of Pharmacy and Health Systems Sciences in the School of Pharmacy at Northeastern University’s Bouvé College of Health Sciences in Boston, Massachusetts about preparing for immunizations this fall on the PQS Quality Corner Show. This is a continued conversation related to the 7.22.2020 Pharmacy Times Article Prepping for Flu Season in 2020: Why the Vaccine Is More Important Than Ever.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, talks with the owner of Love Oak Pharmacy in Eastland, Texas, Benjamin McNabb, PharmD, about methods to tackle the flu and COVID-19 collision occurring in the near future. McNabb highlights the shift of pharmacy practice to a holistic, value based model while also discussing how team work and innovation will positively impact patients during immunization season.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, explores building upon the quality improvement framework for pharmacy services with Pharmacy Quality Alliance (PQA) team members, Patrick Campbell, PharmD, PhD, Senior Director of Research and Mel Nelson, PharmD, CPHQ, Director of Research & Operations on the PQS Quality Corner Show.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, talks with the owner of Thrift Clinic Pharmacy in Louisiana, Germaine Robinson, PD, about methods to improve quality metrics in independent pharmacy. Robinson describes how team work, years of experience, and innovation dramatically improved her services offered to patients.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews PQS Team Member Bill Laukaitis, MS on cybersecurity during COVID-19 on the latest episode of the Quality Corner Show. Laukaitis currently serves as the Manager of Infrastructure and Compliance at PQS.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, talks new hosted measures in EQuIPP with Zac Renfro, PharmD, Brittany Boyd, MHA, CPhT, and Cora Eilders, MHA, on the PQS Quality Corner Show. The groups specifically reviews PQA measures: Polypharmacy Use of Multiple Anticholinergic Medications in Older Adults, Polypharmacy CNS Active Medications in Older Adults and Use of Opioids at High Dosage in Persons without Cancer.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, interviews John A. Galdo, Pharm.D., M.B.A., BCPS, BCGP (Jake), Director, Education and Program Development at PQA about their new Medication Use Quality CE program on the PQS Quality Corner Show.
In this episode, Jasmine Perry, BS, a rising third-year PharmD candidate at the UNC Eshelman School of Pharmacy interviews PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD and Brittany Boyd, Pharmacy Account Manager, about personal and pharmacy goals and making adjustments mid-year.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD interviews Jasmine Perry, BS, a rising third-year Pharm.D. candidate at the UNC Eshelman School of Pharmacy on how student pharmacists and technicians contribute to the quality improvement process in the pharmacy. She currently serves as the Communications Intern with Pharmacy Quality Solutions, Inc.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD and PQS Payer Relations Account Manager, Cora Eilders, MHA talk with Sarah Dean, PharmD, MPH Clinical Program Lead, Quality Network at Humana about a new joint initiative, the Diabetes Outcomes Based Pay-for-Performance Program.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, talks with Shannon Staton, Pharm.D., MBA, RPh and Director of Education and Clinical Programs at CORE Higher Education Group about online education and the value of remote learningon the PQS Quality Corner Show.
PQS Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, discusses drivers of community pharmacy-level performance on adherence measures with Ben Urick, PharmD, PhD and Assistant Professor, Center for Medication Optimization at the UNC Eshelman School of Pharmacy on the PQS Quality Corner Show.
Pharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D sits down with Cora Eilders, Payer Relations Account Manager, and Emily Endres, VP of Client Services to discuss how year-to-date scores change over time. It is also discussed how the month of May of each year is a great time for pharmacies to start analyzing performance data for the current year.
Pharmacy Quality Solutions Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, interviews Todd Sega, Senior Vice President of Development & Strategy at PQS about the upcoming 2020 Trend Report in Pharmacy Quality and reviews some early findings specific to COVID-19.
Pharmacy Quality Solutions Senior Manager of Pharmacy Accounts, Nick Dorich, PharmD, talks social determinants of health with Vibhuti Arya Amirfar, PharmD, MPH. Dr. Arya is an Associate Clinical Professor at St. John's University College of Pharmacy and Health Sciences and serves as Clinical Advisor to the New York City Department of Health and Mental Hygiene.
Pharmacy Quality Solutions Senior Manager of Pharmacy Accounts, Nick Dorich, Pharm D talks with Dr. Jessica Louie, PharmD, APh, BCCCP, about dealing with stress in the pharmacy and healthcare setting. She is also the founder of Clarify Simplify Align & The Burnout Doctor Podcast. . Jessica has recently started the Spark Joy in Healthcare community to give back to those on the front lines during COVID-19.
Pharmacy Quality Solutions Senior Manager of Pharmacy Accounts, Nick Dorich, Pharm D talks with E Paul Larrat, Ph.D., Dean of @URI_Pharmacy about the future of pharmacist roles and how it has evolved over time.
Pharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D sits down with Zac Renfro, Pharm D, Senior Manager, Quality & Technology, and Emily Endres, Director, Payer Relations to discuss how COVID-19 may impact performance scores.
Pharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D sits down with Zac Renfro, Pharm D, Senior Manager, Quality & Technology, and Emily Endres, Director, Payer Relations to discuss recent COVID-19 developments.
PQS Senior Manager, Quality & Technology Zac Renfro, PharmD, talks with Jenny Arnold, PharmD, Director of Practice Development for the Washington State Pharmacy Association about COVID-19 on a special coronavirus episode of the Quality Corner Show. Jenny deep dives into coronavirus stats, provides pharmacist tips and discusses pharmacy in the midst of an outbreak.
Pharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D and Neil Donald, general manager of client relations -Canada for PQS, talk pharmacy in Canada and discuss some differences and similarities in the U.S. and Canadian markets. This specifically coincides with Pharmacist Awareness Month (PAM) in Canada in March.
Pharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D and Emily Endres, Director, Payer Relations at PQS discuss improving patient care and health outcomes with our guests from Magellan Rx, Jonathan Magness, Vice President, Medicare Part D and Lori Hoard, Sr. Director Networks, Provider Relations.
Pharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D talks with Cora Eilders, PQS payer relations account manager about reviewing last year's calendar year data to establish a baseline for future quality improvement. Then pharmacists can plan and strategize on quality improvement for patients this year. Eilders also explains how to use EQuIPP™ to reach pharmacy goals.
PQS Quality Corner Show Host Nick Dorich, PharmD, Director, Pharmacy Relations discusses with Brittany Boyd, Pharmacy Account Manager, the "Law of Process" from
John C. Maxwell's The 21 Irrefutable Laws of Leadership and how to incorporate this into pharmacy leadership.
Pharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D interviews PQS Communications Specialist David Simoneaux about promoting quality care through social media and taking on a "Big Me" Marketing mentality. They also break down the value of different social media channels.
Pharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D discusses what it takes to be a data privacy champion with Bill Laukaitis, Manager, Infrastructure and CPL at PQS. January 28 is Data Privacy Day and always a good time to review data security tips with your pharmacy team, business or healthcare group.
Pharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D interviews PQS Senior Manager, Quality & Technology Zac Renfro about the Oath of the Pharmacist and how it applies to the principles of quality improvement in healthcare.
Pharmacy Quality Solutions Director, Pharmacy Relations, Nick Dorich, Pharm D interviews Emily Endres, director, payer relations at PQS about making 2020 a success through patient and member outreach in episode 14 of the podcast.
Jesse McCullough, PharmD and Nick Dorich, PharmD, Director, Pharmacy Relations at PQS talk with Brittany Boyd, Pharmacy Account Manager about New Year's Resolutions in 2020 and the improvement mindset for daily life and pharmacy life. Jesse hosts one last episode before handing the torch over to Nick for future episodes.
Pharmacy Quality Solutions Director, Quality Programs, Jesse McCullough, PharmD and Nick Dorich, PharmD, Director, Pharmacy Relations interview PQS Client Support Specialist Amanda Malooley about her role helping customers with the EQuIPP™ platform. Malooley works behind the scenes, on the other side of the EQuIPP™ Support link, to answer all your questions.
Pharmacy Quality Solutions Director, Quality Programs, Jesse McCullough, PharmD and Nick Dorich, PharmD, Director, Pharmacy Relations, talk adherence measures, improving adherence, and the role of the pharmacist.
Pharmacy Quality Solutions Director, Quality Programs, Jesse McCullough, PharmD and Nick Dorich, PharmD, Director, Pharmacy Relations discuss therapy/guideline measures, and end of the year outliers.
Pharmacy Quality Solutions Director, Quality Programs, Jesse McCullough, PharmD and Nick Dorich, PharmD, Director, Pharmacy Relations talk with Peter Masters, PQS Data Scientist about untangling the data jungle and review some of his findings in the Trend Report in Pharmacy Quality Part 2. That report can be downloaded at this link from the PQS website.
Pharmacy Quality Solutions Director, Quality Programs, Jesse McCullough, PharmD and Nick Dorich, PharmD, Director, Pharmacy Relations discuss immunizations and quality measures during National Influenza Vaccination Week.
Pharmacy Quality Solutions Director, Quality Programs, Jesse McCullough, PharmD and Nick Dorich, PharmD, Director, Pharmacy Relations take a pharmacy quality look at giving thanks this holiday season. Whether its the healthcare community, the patients and/or the customers, there is a lot to be thankful for.
PQS Director, Quality Programs, Jesse McCullough, PharmD introduces Brittany Love, Pharmacy Account Manager to the Quality Corner podcast for episode six. Brittany talks about addressing community pharmacy questions at the National Community Pharmacy Association Conference of 2019 and a user group meeting on EQuIPP™. Jesse and Brittany take time to discuss out-of-stocks and recalls and how to take these into account when dealing with performance measures.
Join Pharmacy Quality Solutions Director, Quality Programs, Jesse McCullough, PharmD and Nick Dorich, PharmD, Director, Pharmacy Relations for episode two of a podcast series Quality Corner that explains "How are Quality Measures Developed and Maintained?"
In this episode PQS discusses an overview of the Pharmacy Quality Alliance (PQA) and the National Committee for Quality Assurance (NCQA), and where quality measures are utilized. There is also talk about the opportunity for pharmacy in using quality measures.
Pharmacy Quality Solutions Director, Quality Programs, Jesse McCullough, PharmD and Nick Dorich, PharmD, Director, Pharmacy Relations explore in the fourth Quality Corner episode how to approach the quality improvement process.
"What are the desired improvements?" is a big question to ask. Six core elements for a quality improvement process are also explained. There is also talk on how to organize staff to accomplish the work and prioritizing that work.
Pharmacy Quality Solutions Director, Quality Programs, Jesse McCullough, PharmD and Nick Dorich, PharmD, Director, Pharmacy Relations discuss in episode three of a podcast series Quality Corner "Optimizing Your Use of EQuIPP™."
In the podcast, the EQuIPP™ platform is explained and data measures are defined. There is also talk on the expectations of the frequency of accessing the platform.
Pharmacy Quality Solutions Director, Quality Programs, Jesse McCullough, PharmD and Nick Dorich, PharmD, Director, Pharmacy Relations discuss how performance measurement can change over time and understanding adherence measures. They also explain individual and aggregate PDC (Proportion of Days Covered) scores.
Join Pharmacy Quality Solutions Director, Quality Programs, Jesse McCullough, PharmD and Nick Dorich, PharmD, Director, Pharmacy Relations at PQS for episode one of a podcast series Quality Corner that covers everything quality in the world of pharmacy and patient care.
Episode 1: Who is PQS? introduces your hosts Jesse and Nick and talks about the Pennsylvania Project.