The Quest for Epic Customer Support is a podcast for everyone who understands that customer support should prioritize effectiveness over efficiency, empathy over automation, and a transformational relationship over a transactional one. Each episode will explore the darkest hours in a customer’s journey through conversations with the customer support superstars who live to illuminate the path forward. If you understand that customer support isn’t just a cost center, it’s a loyalty center, then you’ve come to the right place. Welcome to The Quest for Epic Customer Support!
Julia Ahlfeldt, Certified Customer Experience Professional
Joey Coleman and Dan Gingiss
Dr. Joseph A. Michelli
Beyond Philosophy LLC
Shep Hyken & C-Suite Radio
Rick Denton
Adam and Jeannie
The Jasons Take On...
LaunchPod Media
Planhat & Anika Zubair
Gainsight / StudioPod Media
Guy Patty
Mindful
Productboard
None
David Powers
None
Paul Linnell
Paolo Fabrizio
CELab
Don R. Crawley
Australian Customer Experience Professionals Association (ACXPA)
Stacy Sherman, DoingCXRight
None
Lynn Hunsaker
Ankit Aggarwal
Limousine Service
Radim Hladis
Dan Gingiss & Dan Moriarty
Christopher Brooks
Flatfile
Marija S.Pilley
Irit Eizips & CSM Practice
Gladly
Erik Pfannmöller
SentiSum
Thomas Connery
Nicereply
MaxContact
Matt Myszkowski
moderncx
Klaus
Mark Slatin
Strikedeck & Kristen Hayer
Sam McHugh
mabcx
Lisa Arthur
Jason Whitehead & Jason Noble
Support Secrets
The MESH
Nnamdi Anene
Customer Success Podcast
Dr. Terrence E. Brown
Espree Devora & Leslie Cottenjé
Tacey Atkinson
Hosted by Christopher Brooks, ECXO UK Ambassador
Totango
OptSpot
Customeruplift.com
Blake Morgan
csmsecrets
inSided
Support Ops
Karan Hasija
Bigears
AskNicely
Andi Deeks MIoD MIMI
Abhijeet Khadilkar
Gavin Scott
Eric Graham
RateIt
Care Branding and Coaching
Inbenta
Paula Hansen, SAP Customer Experience Chief Revenue Officer
Jacob Adewumi
Andrew Ice
TheFirst90Days
CX of M Radio
Jackie Golden
Johan Majlov
Freshdesk Podcasts
David Reid
HGS Podcast
Aaron Shields - The Cult Branding Company
MJ Durkin
Dr. Jason Price
Plantt
Ada
impulsecleaning
ThinkThru, Inc.
Nils Vinje
Zoomin Software
Kimberly Kapes
Business Training Works
Nicholas Roberge
Khellz Miranda
Pixeloute
Areneva
daniel walter
Daniel Nathan