Bits vs Bytes: Recent Episodes
Bits vs Bytes
Bits vs Bytes is a podcast by Amer Grgic. This podcast is about business, leadership and tech and will revolve around important leaders within these fields.
Lars Speekenbrink is the Country Manager for The Netherlands for Bolt (bolt.eu). Bolt provides ride-hailing and scooter sharing services all over Europe and Africa. In this podcast we discuss their launch in The Netherlands but also their plans and vision for the future of mobility.
Ingrid van Rossum (www.linkedin.com/in/ingrid-van-rossum-4471b8/) is innovator at Fuenta, Co-Founder of the I AM College and Co-Founder for Great Places to Grow. In this podcast we discuss education and how the I AM College is evolving the way students learn and also Great Places to Grow, which are companies that help their employees grow in the […]
Marilijn Boumeester is a brand strategist, coach and author of the book “Wennen aan Wenden”, which translates to “Getting used to changes”. In this podcast we discuss everything about branding, but also how people can get more used to an ever changing world. Enjoyed this podcast? You will also like the one I did with […]
Evelyn van Kelle is a Strategic Software Delivery Consultant at Xebia (https://xebia.com). In this podcast we will discuss all about Socio-Technical systems like Domain-Driven Design and we’ll also go into interesting topics like hiring technical people. Some of the ways to reach Evelyn: Twitter: https://twitter.com/EvelynvanKelleLinkedin: https://www.linkedin.com/in/evelynvankelle/Website: https://evelynvankelle.com/ Enjoyed this podcast? You will also like the […]
Damir Becirovic is a Principal at Index Ventures (https://www.indexventures.com/). In this podcast we talk all about investing, how to spot a great startup but also the future of investing. Index Ventures is a venture capital firm and Damir talks about the companies he helps, companies like Bird, Boulevard and Rec Room. Liked this podcast? You […]
Amir Salihefendic is the Founder and CEO for Doist (https://doist.com/), the company behind popular tools like Todoist and Twist. In this podcast we will talk about their beginnings, their remote-first culture and asynchronous work. Enjoyed this podcast? You will also like the one I did with Job van der Voort from Remote.com.
Leila Prnjavorac (https://www.leila.nl/) is a presenter and public speaker. In this podcast we talk about how she got to be a presenter and public speaker but also about topics like equality and freedom. Enjoyed this podcast? You will also like the one I did with Marjolijn de Boer from The Human Factor.
Marjolijn de Boer is the Founder of The Human Factor (https://thehumanfactor.io/). With The Human Factor she helps organisations in terms of their company culture, leadership and finding the people with the right talents for the right positions. In this podcast we discuss how leadership is changing, the way to look at talents within your team […]
Noah Labhart is the Co-Founder and CTO for Veryable (https://veryableops.com). With Veryable they provide a marketplace for on-demand labor for manufacturing. Noah is also the host for Code Story (https://codestory.co/), a podcast featuring a lot of exciting and interesting guests from people in the technology field. In this podcast we discuss his journey of starting […]
Rutger Teunissen is the CEO of 24sessions (https://24sessions.com). With 24sessions clients can leverage videocalling for calling their clients. In these times of quarantaine, that is of course something that is extra highlighted and important to do sales. We also talk about validating ideas, and the importance of personal face-to-face interaction. How has all of this […]
Steve Helvie (steve@opencompute.org) is the VP of Channel for the Open Compute Project (OCP). In this role he helps to educate organisations on the benefits of open hardware designs and the value of “community-driven” engineering for the data centre. In this podcast we discuss how Open Sourcing hardware is helping innovation and creation of more […]
Ynzo van Zanten is the Choco Evangelist for Tony’s Chocolonely (https://tonyschocolonely.com/). Tony’s mission is to create a world of 100% slave free chocolate. We talk all about the challenges of doing this, by not just creating chocolate, but also creating a network. Ynzo also tells us about some tips for public speaking, as he does […]
Giel Kirkels is Captain of Innovation and Knowledge Development at the KNVB (https://knvb.com). In this podcast we will discuss the future of the most popular sport in the world: football. We talk all about the new KNVB Campus, testing new rules, improvements on the VAR and also how they use data to create competition schedules […]
Job van der Voort is the Co-Founder for Remote.com. With Remote.com, companies can hire people in different parts of the world, without having their own company based in that specific country. All of this is done remotely, and the company pays a fee to remote.com. In this podcast we discuss how they do this, but […]
Caroline Williams is the Founder for the Do Good Only Company (https://dogoodonly.nl). With her company, they provide tech courses for underrepresented groups like women and immigrants. Their courses focus on things like Data Science and Analytics. In this podcast we discuss what they do as a company but also why it’s extremely important to diversify […]
Guy Kawasaki (https://guykawasaki.com/) is the Chief Evangelist for Canva, Mercedes-Benz Brand Ambassador and author of many books, including his new book Wise Guy. We talk about all kinds of things like being an Tech Evangelist, his new book, but also his amazing podcast called Remarkable People. A big shoutout goes to Zachariah Moreno from Squadcast […]
Venkatesha Prasad is Associate Professor at TU Delft (Technical University of Delft). He has been involved in something they call Internet of Touch, which wants to bring more tactile applications through the Internet. We also talk about his upbringing in India and his fascination with all things technological. Enjoyed this podcast? You will also like […]
Ruben Nieuwenhuis is Director at TechGrounds (https://techgrounds.nl). With TechGrounds they are bringing education in Technology, for example courses in AWS to sensitive communities in The Netherlands. We talk all about how they have setup their programs, how they are funded but also what the big difference is between them and traditional schooling. Enjoyed this podcast? […]
Edward Buchi is the Co-Founder for Bitcoin Bay (https://bitcoinbay.ca). Bitcoin Bay is a Toronto-based company that specialises in creating solutions built upon blockchain. In this podcast we go into how blockchain as a technology can be used, the cryptocurrency market and the need for new tools like IDE’s and SDK’s for blockchain development. Enjoyed this […]
Ferry Hoes and Jonathan Flores are the founders for Brand Humanizing (https://brandhumanizing.com). With Brand Humanizing they do research for other companies in fields like Artificial Intelligence. This research revolves mostly around the human part in these new and exciting technologies. We talk all about AI, and how the government plays a role in these technologies. […]
Zach Moreno is the Co-Founder for SquadCast (https://squadcast.fm), a very interesting application that makes it easy for podcasters to conduct interviews remotely in high-quality. In this podcast we’ll of course discuss SquadCast, but also the state of podcasting and what the future will hold. We’ll hear all about how to build your audience and also […]
Marcel Molenaar is the Country Manager Benelux at LinkedIN (https://linkedin.com). In this podcast we discuss how you can use the tools provided by LinkedIN to not only network with other but also learn and improve yourself. Marcel shares his tips and creative ways that people are using their social network to better build their brand, […]
Brian Solis (https://briansolis.com) is globally recognized as one of the most prominent thought leaders in business innovation. As a digital analyst, anthropologist, and futurist, he studies disruptive technology and its impact on business and society. More so, through his research reports, articles and books, he humanizes technology’s causal effect to help people see people differently […]
Hermen Heinen is the Founder and Owner of Enrise (https://enrise.com/). Enrise provides professional development services and does so by a pretty unique model within their company. A few years ago they changed to a way of organising they call ‘self-steering’ teams. This basically means there is no central management, and the teams have to do […]
Mark Landman is the Co-Founder of DotControl (https://dotcontrol.com), a large digital agency in The Netherlands with more than 90 digital creatives, developers and growth hackers. We talk about their challenges in the last 19 years they have been in business and how they brought professionalism in their agency. Some other topics we cover are Quantum […]
Rik Farenhorst is the CIO at Transavia (https://transavia.com). Transavia is a big Dutch airliner that focuses on the customer and does so with digital innovations. In this podcast we discuss how Transavia made the change to a more flat organisation for their IT and how Rik played a role in this transformation. We also talk […]
Phill Robinson is the CEO of Exact (https://exact.com). Exact is a large software company operating in multiple companies, providing software for accounting and bookkeeping. We also talk about his diagnosis and coming out to having Parkinsons very publicly. With his website http://www.stirrednotshaking.com/ he is also trying to remove the stigma of having to hide the […]
Olmo van Beurden is the Co-Founder of SurfaWhile (https://www.surfawhile.com/). SurfaWhile provides unique surf experiences through their website. We talk about how they got started, and how big of a role content marketing was in building out their brand. We also talk about their niche market, and how to keep innovating within that market to stay […]
Tim van de Rijdt is Chief Business Officer at Mosa Meat (https://www.mosameat.com/). Having worked for over ten years at Google, Tim found a new mission, cultured meat. Mosa Meat produced the first cultured meat burger back in 2013 costing 250.000 EUR. We also talk about Tim’s previous job at Google, and why he left to […]
David Henzel is the former founder of MaxCDN and currently has a stake in multiple companies, one of which is TaskDrive (https://taskdrive.com/). In this podcast we talk about all kinds of things. From how important vision and mission is for companies, to the startup ecosystem in Turkey, Germany and the United States. Enjoyed this podcast? […]
David Allen is the author of Getting Things Done (https://gettingthingsdone.com), a book and methodology for people to have a clear head and be more productive. In this podcast we discuss how GTD can help people focus, but also about what the effect is of our current day and age on productivity. How do you have […]
Simone van Neerven is the Head of Innovation at Vueling (https://www.vueling.com/en), an airline company originally from Spain. In this podcast, Simone talks about what innovating in this regulated industry means, but also how to drive innovation. We also discuss topics like women in tech and what it means to be a leader in a competitive […]
Faris & Resad Zacina are the founders of Ministry of Programming (https://ministryofprogramming.com/). Originally from Bosnia & Herzegovina, they rapidly expanded their business of being technical partners to their clients. Startups usually struggle with building out their ideas and this is where Ministry of Programming shines through. We talk about what makes startups successful but also […]
Juha-Matti (Jussi) Liokkonen is the Director for Space and New Technologies at Reaktor (https://reaktorspace.com/). Reaktor started in Finland in the agency business but has expanded rapidly to multiple countries. With their new ventures into space are early to a new frontier, offering a service called Space-As-A-Service which could change the way we interact with technology. […]
Jeroen van der Heijden is the Head of Customer Experience for the PostNL (https://www.postnl.nl/) Innovation Studio. PostNL is the biggest parcel delivery service in The Netherlands and we discuss how they innovate with a small team and validate their ideas. Enjoyed this podcast? You will also like the one I did with Joris Leker from […]
Christina Chaplin is the Head of Data and Innovation at Talmundo (https://www.talmundo.com/). Talmundo is a SaaS created for streamlining on-boarding processes for new employees. We talk about what makes a great onboarding experience, but also HR in general and best practices within these processes. Enjoyed this podcast? You will also like the one I did […]
Ralph de Groot is one of the Founders for Restoranto (https://restoranto.com/). Restoranto is a mobile app that seeks to fight food waste by offering discounts in times that restaurants are less busy. The mobile app also offers the possibility to order and pay in advance so you can save time when for example going for […]
Sanne Menning is a Data Scientist for Albert Heijn (https://www.ah.nl). In this podcast we discuss about what a Data Scientist does, but also interestingly enough a bit of neuroscience as well. Another topic is AI and if it’s a hype or not. Enjoyed this podcast? You will also like the one I did with Niels […]
Rune Theill is the CEO and Co-Founder for Rockstart (https://rockstart.com), a startup accelerator in The Netherlands. We talk about their beginnings, what a accelerator does for startups in their program but also what makes a successful startup. Enjoyed this podcast? You will also like the one I did with Ohad Gilad from Keadyn.
Carmit Glik is the CEO and Managing Director for Cogoport (https://cogoport.com) in Europe. In this podcast we discuss the challenges the shipping sector faces. There are enormous digital challenges to be solved and Cogoport, started in India and now one of the market leaders, tries to solve these. Enjoyed this podcast? You will also like […]
In this special 50th episode I asked some of the listeners to send in questions they wanted my opinion on, so the roles are reversed. Some of the topics that come to pass are Blockchain, Neuralink, leadership and many many more! Enjoyed this podcast? You will also like the one I did with Niels van […]
Niels Vanden Buverie is the Strategic Partnerships Manager Belgium at Teamleader (teamleader.eu). In this podcast we discuss their vision on integrating with other packages, but also how they build their product. Enjoyed this podcast? You will also like the one I did with Niels Kaspers from NU.nl.
Niels van Buren is one of the owners of Swink (www.swink.nl), a very special agency specialized in providing marketing and data services. His agency is special because they employ people with autism, because of their unique abilities to focus on specific tasks and analytical skills. We also go into him climbing the Mount Everest, after […]
Quinten Smit is the Co-Founder for The Next School (www.thenextschool.nl), a company specialised in data services for schools. In this podcast we discuss about how this data can be used, but also the future of education. Enjoyed this podcast? You will also like the one I did with Eddie Custovic from the BH Futures Foundation.
Charlotte Melkert is the Co-Founder of Equalture (https://www.equalture.com/), a platform that provides predictive hiring based on data that is gathered from multiple sources. In this podcast we discuss her vision on how hiring needs to change and also how their platform works. Enjoyed this podcast? You will also like the one I did with Ergin […]
Ado Kukic is Developer Evangelist Lead at Auth0 (https://auth0.com). Auth0 is an identity provider that integrates within your application, so you don’t need to create that yourself. We talk about the advantages of using an identity provider and where online security will go in the future. One interesting project is for example Webauthn, which we […]
Roeland Kuipers is the CTO at Schuberg Philis (https://schubergphilis.com/). Traditionally a hosting company supplying dedicated hosting for their clients, they have since transitioned into creating more than just hosting solutions. We talk about how this transition was for them and also the possibilities of the cloud in helping build solutions for clients. Enjoyed this podcast? […]
Jeroen Broekema is the Founder of Funding Circle The Netherlands (https://www.fundingcircle.com/). He grew the Dutch branch of Funding Circle (originally founded in the UK) from himself to at the time of recording 65 people. We talked about his journey but also the problems SME’s are struggling with and how Funding Circle tries to help in […]
Damir Perkic is Co-Founder at BE O Bottle (https://beobottle.com), they create waterbottles made of out of bioplastic. This bioplastic is made from residu from sugarcane and fully recyclable. Damir started this company because he worked in the plastic industry and saw that almost all (99%) of the plastic is made from crude oil and he […]
Pablo Santos is the Founder of Codicé Software, creators of Plastic SCM (https://www.plasticscm.com/). Plastic tries to provide a different take on version control software like GIT or SVN. We talk about the future of collaborating on code, but also what makes Plastic SCM so unique in regards to other systems. Enjoyed this podcast, you will […]
Eelco van Collenburg is Art Director at Macaw (https://macaw.nl). Together we go into the future of design agencies, but also what makes an Art Director an Art Director. We also talk about why design and tech shouldn’t be seen separately and even a little bit of philosophy. Enjoyed this podcast? You will also like the […]
Quintin Schevernels is the CEO at Funda. Funda.nl is the biggest real estate platform in The Netherlands. We talk about the housing market and how his entry as CEO into the company was, but also the technological advances that are taking place in the real estate market. Quintin is also the author of the book […]
Peet Sneekes is Creative Consultant at Mirabeau (https://www.mirabeau.com). He has a really unique view of how technology will evolve in the future and loves to talk about it. In this podcast we discuss all things technological. Subjects are things like Artificial Intelligence, Augmented Reality, Blockchain and Human Centered design. Did you enjoy this podcast? You […]
Kees Veldhuizen is Owner and CEO of Kroodle (https://www.kroodle.io). Kroodle creates products like a connected car insurance and connected health insurance app which can provide valuable data to insurers about for example someone’s driving style. This data means that people that are insured through and insurer working with Kroodle can receive discounts for good driving […]
Edhem “Eddie” Custovic is the Co-Founder for the BH Futures Foundation (https://bhfuturesfoundation.org/). With his foundation he strives to create a better future for the youth in Bosnia and Herzegovina. They do this by providing scholarships which include things like travel to other countries but also a very extensive mentorship program with mentors from the Dijaspora. […]
Joris Leker is the Co-Founder of Valsplat (https://www.valsplat.nl), an agency that focusses on researching how users use applications for numerous companies. This qualitative research is mostly a manual process that is measured by interviewing people and asking them about their experience. These interviews were previously bundled into a report and sent to the client, but […]
Daniël van der Schoor is Project Director at TWNKLS (https://twnkls.com). TWNKLS is a full-service augmented reality agency. They create Augmented Reality solutions for clients, and most notably they created the IKEA Place app. The most interesting part about this app is that their initial version only took 9 weeks to create and launch, which for […]
Bart van Raalte is Technology Principal at Merapar (merapar.com), which focusses on creating software solutions and architectures for their clients. Merapar is based in The Netherlands, Poland, France and the UK. We talk about how using services from AWS (Amazon Web Services) can dramatically reduce startup costs and creating Proof-of-Concepts. The huge deal being that […]
Sytse Sijbrandij is the CEO at Gitlab, software that aims to make it easier for developers and engineers to build and deploy software. They have integrated Continuous Integration and Deployment into their already existing code repository software to give users one place where they can work on their software. We talked about how Gitlab got […]
Koen The is CEO at Lendahand, a crowdinvesting platform geared towards investing in companies in emerging markets. The platform provides a fast and easy way for entrepeneurs in these markets to set a goal they want to raise, and fund their idea. All about their challenges and the way they help improve the world in […]
Daniëlle Koeken is the founder of qlinker (www.qlinker.nl), the first fully digital housing company in The Netherlands. Started as a startup by housing company Mitros in Utrecht it aims to provide social housing completely through digital channels like chat and Whatsapp. Being the first of it’s kind comes with a lot of challenges but also […]
Bob van Luijt (www.bob.wtf) is the founder at SeMI (www.semi.network/), and together with his team he is creating a decentralised knowledge graph called Weaviate. They are trying to be an open alternative to existing knowledge graphs made by Google and Amazon. Enjoyed this podcast? You will also like the one with VMC.ai.
Ali Niknam is the founder of Bunq, the first fully digital bank of the Netherlands. In this podcast we discussed all the challenges that were faced by Ali and his team in creating and starting a tech company in one of the most regulated sectors in the world. Other topics in this podcast are cryptocurrency, […]
Jochem Verheul is the CEO and co-founder of VMC, an innovative platform based on blockchain technology used in multiple projects. Their goal is to create a platform where mobility providers can connect to and use, for example for payments but also for ride information. We also talk about blockchain in general, and the confusion and […]
Arnoud Martens is the Managing Director of Valtech Netherlands, which in turn is part of Valtech, a large digital agency with more than 2500+ people employed in 16 countries. Valtech Netherlands was created by the acquisition of eFocus. And we talked about this transition, what it meant but also the bigger strategy behind this acquisition. […]
Tim Zuidgeest is the co-founder of ST&T Research. They specialize in a new form of measuring the impact of marketing called neuromarketing. They use multiple techniques like eye-tracking but also EEG (Electroencephalography). EEG used to measure electrical brainwaves to see how people respond to certain bits and pieces of for example advertisement. Another field they […]
Ohad Gilad is the co-founder at Keadyn, an investment company that invests in numerous technological startups. He is also one of the founders of WeTechRotterdam, a startup hub that tries to bring together startups from Rotterdam under one roof. We talked about startup investment and also what the dynamic is of being an investor. And […]
Paul Manuel is one of the founders of Dept, a large full-service digital agency. They have grown a lot over the last few years, buying companies with different focusses and bringing them al together in Dept. Some of Dept’s clients include Microsoft, Adidas, Philips and many more. We talked about their strategy and also some […]
Ron Kersic is Enterprise Architect at ING. His role primarily revolves around helping creating a company culture that is rooted in platform thinking. He is also co-author of the ING platform architecture curriculum. We discussed how he has contributed to changes within ING, but also company culture in general and also the challenges banks face […]
Stefan Leijnen has been CTO for ‘Can’t Wait to Learn’, a programme developed by War Child Holland and its partners, since August 2017. Can’t Wait to Learn aims to provide quality education to children affected by conflicts. By playing educational games on tablets, children can keep on learning mathematics and reading. Working in resource constrained […]
Lara Ankersmit is Head of Digital at NOS, a public broadcaster in The Netherlands. For the last few years they have made a switch to a more digital platform with a website that delivers the news and features a lot of innovations especially in the area of events. During the World Cup Soccer in 2018, […]
Michiel Fokke is CTO at Quby, a company that has created Toon, a display placed in the spot you normally have your thermostat. A lot of people in The Netherlands know Toon as a smart thermostat, but it’s a lot more than that. Quby, with Toon, aims to show you energy consumption of your appliances […]
Troels Støvring is the CEO and Co-Founder of Twill, a Maersk innovation that focuses on making shipping containers all over the world, easy and clear. In this podcast we discuss their challenges but also the amazing world of shipping which is going through a digital transformation and Twill is contributing to that. How about the […]
Paul de Raaij is Technology Lead at Coolblue. Coolblue is one of the biggest e-commerce websites in The Netherlands and Belgium. We talk about everything from how they organize their teams to what they use to run their platforms. Their mantra is “Anything for a smile”, find out how they do that in this podcast. […]
Ergin Borova is the Co-Founder of Peddy, a new and innovative way to reach your personal goals within your company and get rid of the old way of working with evaluations. We talked about leadership, how this creates new company cultures and also his vision about the way companies should operate. If you liked this […]
Renate Sportel is Innovation Manager at Albert Heijn Online (www.ah.nl). The Albert Heijn Labs team thinks about, conceptualises, builds and tests new innovations in their online store. One of their innovations is Appie Fly. Appie Fly is created by Albert Heijn and Transavia and is a new way to order a grocery package on vacation […]
Niels Kaspers is Product Manager at Nu.nl, the biggest news website in The Netherlands with over 2 million unique users a day. They are part of Sanoma which has multiple publications and in this podcast we discussed how they test new features and concepts, but also how they work together with Sanoma. Enjoyed this podcast? […]
Menno Vis is IT Director Retail at bol.com. Bol.com is one of the largest e-commerce websites of The Netherlands and part of Ahold Delhaize which also includes supermarket chain Albert Heijn. In this podcast we talked about how they organize, hire and innovate at bol.com and also how new channels will change e-commerce in the […]
Daniel Gebler is CTO at Picnic, an online grocery store. They are trying to crack the formula to get groceries to your door, swift and fresh. To do this they employ a mobile app to do all your groceries and multiple warehouses and hubs in cities to make deliveries that can be delivered in a […]
Amir Sabirovic is COO at TM7 Innovations and they built a platform for Natural Language Processing. This platform makes it easy for companies to process large amounts of documents and scan for things like personal data. We also talk about Articifial Intelligence, because the standpoint of Amir is that AI doesn’t exist. Will robots take […]
Heini Withagen is CTO and Co-Founder of Mirabeau, one of the biggest digital agencies in The Netherlands. They were acquired in December of 2016 by Cognizant. In this podcast we discussed about what this acquisition meant for them and also what he thought about the future of websites and exciting things like lenses with built-in […]
Olaf Molenveld is the CTO and Co-Founder of Vamp (vamp.io). Their mission is to make it easier for companies to do things like canary releases and AB-testing. They couple Vamp with already existing platforms like Kubernetes and DCOS. Enjoyed this podcast? Be sure to check out the podcast with Murat Özmerd from Flow.ai.
Nick Kiran is Marketing Lead at TWTG an innovative company that creates IoT hardware and firmware. There is a lot of buzz around IoT and in this podcast we talk about what they do and how they actually use IoT, what he sees as new trends in IoT and what the future will bring. If […]
Pepijn Schoen is CTO at Voya (https://voya.ai) and they offer booking business travel through a conversational interface. In this podcast, we cover how it is working in the airline business but also the work with his team which is remote from his own location and the struggles of scaling a startup. If you liked this […]
Roger Tan is Associate Director at UNStudio. Roger is leading UNSense an arch tech company founded at the beginning of this year by Ben van Berkel (Founder UNStudio/ Principal Architect). UNSense designs and integrates human-centered technological solutions into the built environment (http://www.unsense.com) with the purpose to make buildings better for the people using them but […]
Marjolein van der Aar is Project Manager Innovation at RTL Nieuws (Dutch RTL). She has worked on some interesting projects like personalising news and using voice assistents to provide a new content channel. If you liked this podcast, be sure to check out the podcast with Marnix Korterink from Tevreden.nl.
Niels Zeilemaker is the CTO at GoDataDriven, a company that creates and implements Big Data solutions for clients like Heineken and Royal Flora Holland. In this podcast we’ll be talking about what he thinks of Big Data being a hype, but also what GoDataDriven is doing to implement Big Data for their clients. If you […]
BeterDichtbij is a chat app within healthcare that is connecting patients to their doctor or nurse in the hospital, they aim to make communicating with your hospital an easier experience for both doctors, nurses and patients. Hear about their amazing story in this podcast. If you liked this podcast, you will probably also enjoy the […]
In this Bits vs Bytes podcast I talk with Murat Özmerd, CXO (Customer Experience Officer) & Co-Founder for Flow.ai, their software empowers users to create conversational interfaces and makes it easy to publish them on services like Amazon Alexa, Google Assistent and chat channels like Facebook Messenger and their own Live chat. You can find […]
It’s finally here, the first ever Bits vs Bytes podcast. For this podcast I’ve asked my colleague at Tevreden.nl, Marnix Korterink, to talk about his path to becoming a COO, what his vision is on being a COO and the future of satisfaction research. Liked this episode? Be sure to have a look at the […]