topic tbd – PYMNTS.com: Recent Episodes
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You can’t have trust without some type of trusted authority, and any type of authority is fragile without a reasonable level of trust. Those ancient lessons apply to everything from politics to culture to economics — and now, they are playing out in the world of payments and commerce, as digital ID and authentication are […]
Decline rates are on the rise, reaching 30 percent of CNP transactions, depending on where one looks. Bruce Parker, CEO of ModoPayments, said that’s a bit of a black box and plumbing issue, where going “auth shopping” might help boost conversion rates. A marketplace model among payment services, too, may open up a whole new eCommerce world for merchants.
A handful of states — most recently Illinois — have changed labor laws and business mileage reimbursement practices. Tracking gas costs, and paying employees for insurance and registration fees, is no easy task if done manually. Danielle Lackey, Motus’ chief legal officer, says technology and the cloud can help ensure firms do not violate new laws, in spirit or letter.
Booking flights is no longer just about charging it to the card — that is, corporate or individual credit cards. Technology has made it possible to use methods spanning eWallets and even POS financing to pay for trips across the globe, as UATP CEO Ralph Kaiser tells Karen Webster in the latest Topic TBD, with benefits to airlines and travelers alike.
In B2B payments, buyers want to hold onto cash. Suppliers want to get paid ASAP. The appetite for eliminating friction in that push and pull is increasing as firms do more business across borders. The key to finding a sweet spot in B2B payments is process automation and, of course, cutting down on paper and manual efforts, as Tipalti CEO Chen Amit tells PYMNTs in the latest Topic TBD.
Authenticating a transaction can be a widely varied experience. Call centers, particularly those dealing with financial transactions, have a strong need to be sure that the person on the other end of the line is actually their customer. The fact that most firms know that, and set up measures to properly authenticate those customers, is […]
Back in the good old days of healthcare, the employer paid for all (or most) of the freight, and the out-of-pockets for consumers were tiny — about 5 percent. When patients didn’t pay (and many didn’t to the tune of $60 billion in write-offs annually), it was an annoyance, but not always a showstopper for providers. […]
The tremendous push toward marketplaces and commerce platforms over the last several years really comes down to capturing a single moment in the consumer’s journey, said Mark Bishopp, CEO of payment platform Amaryllis, during this week’s edition of Topic TBD with Karen Webster. That is, the moment a consumer sees something, thinks they want it and is, therefore, inspired […]
Even children aren’t safe from the perils of synthetic identity fraud. Bad guys know how to link far flung data points, create new personas, exploit firms and consumers and make off with ill gotten gains via the unwitting victims’ accounts. The solution, according to GIACT EVP David Barnhardt, lies In constant cross-checking individuals with an eye on “ lifecycle management.”
Closer than ever, the connected car is hurtling toward reality. Commerce done by the dashboard’s light, as underscored by a looming P97 partnership with a fuel retailer, can benefit retailers and consumers alike. CEO Donald Frieden tells PYMNTS the concept is firing on all cylinders, thanks to AI, the cloud, and mobile devices, making the car an extension of the consumer’s home.