UXID Learn: Recent Episodes
UXID Learn
More and more, Customer Experience overtakes price and product as the key brand differentiator. Stay up-to-date with the latest Customer Experience insight, ideas and innovation. Join UX Indonesia and CX Insight, the leading digital transformation companies, as they host international experts and thought leaders sharing their insights each week. Whether you want to learn more about Product Design and Strategy (#ProductDesign #ProductStrategy), User Experience (#UX), Customer Experience (#CX), Service Design (#ServiceDesign), or Design Sprint (#DesignSprint), this is the podcast for you.
Writing a scientific paper is sometimes difficult for some people. Their difficulties range from technical content to how scientific paper should be written. This is reasonable because to write a scientific paper, there are rules that must be followed. In addition, the main content or problems in scientific paper must also meet certain requirements. At this meeting, Professor Marcus Foth shared with us about how to write scientific papers and how to review them. He picked a lot of interesting topics, started from searching for topics, making questions, to technical issues such as replacing words in scientific papers that have been written.
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Rapid changes of technologies brings new possibilities to humankind. Artificial Intelligence has advanced the technology to create humanlike robots that continuously learn from humans themselves. How can we compete with the robots? Dr Thomas Reeves, Prof Emeritus from the University of Georgia, United States discussed how we can use Design Research to win the race between Human Learning and Machine Learning.
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Contextualisation in education innovation is a key to democratize education. Dr Shamsul Arrieya Arrifin, Associate Professor at Universiti Pendidikan Sultan Idris shared with us how to use local content in Malaysian context to design interactive mobile learning content.
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Covid-19 Pandemic has changed the education landscape around the world. Technology has become a common artefact that binds not only students to students but many stakeholders in education. When designed appropriately, technology can become an amazing tool to support individual and group learning.
Claudia, a high school student from Australia shared with us about how she applied technology in her personal and social learning environment during Covid-19 pandemic season.
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Human Centered Design spaces like Product Strategy, Creative, and Technical Practices aim to achieve greater goals than just making a product that users like. Prof. Gilbert Cockton, Research Professor from Sunderland University, United Kingdom, discussed his recently released-book called Worth-Focused Design. He shared his idea of BIG Design that combines Balancing Resources, Integrating Design Activities, and Going Generously Beyond Documented User Needs.
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Mental health and wellbeing are invisible issues that can break someone’s down. During Covid-19 quarantine period, there are more cases reported where people suffer from mental health and wellbeing issues. Debra Holland and Cathy Smith are the community leaders from Western Australia who will share with us their initiatives to tackle the issues from the school community perspectives.
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Radically imagine a lot of things in the world with Deep Digitality and Digital Thinking with Professor Alan Dix, Director of Computational Foundry, Swansea University, UK. He heads 31 million Pound sterling projects with the institution in collaboration with Government and European Union (EU).
Usability Testing is an effective method to evaluate ideas and prototypes with our real intended users. By doing Usability Testing, we can predict our customers’ behavior and avoid any embarrassment or unnecessary loss before a product or service is launched. Listen to Professor Eva Hornecker @ Bahaus, Germany sharing her insights in conducting usability testing at the Robert Burns Museum in Scotland.
A good product and service must be able to embrace any group of users despite their limitations, unfortunately this is often neglected. Dr Jen Teves, the Director of Customer Experience Research, Best Buy, United States shared with us about Inclusive Design, as a strategy in product and service design - how Inclusive Design can provide a memorable experience for everyone.