Founders & Mentors Podcast: Recent Episodes
Jared Orr
The Founders & Mentors Podcast is your one-stop shop for weekly inspiration and motivation to take your professional goals to the next level. Jared, the host, talks with entrepreneurs and influencers ranging from Silicon Valley CEOs, athletes, authors, Startup experts, and investors. If you need help scaling your business, building your brand, or taking your first steps into entrepreneurship, this is the podcast for you.
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Get a Free Copy of CORE 5 Marketing
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Check out The Diamond Pro
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Glenn has been the founder and CFO of multiple startups and is the author of Deep Finance.
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James is the Founder of Pringle Capital, one of the UK's largest private investment networks which has backed more than 20 UK tech startups and is the co-host of the Riding Unicorns podcast. We talk entrepreneurship, investing, VC, and football!
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Emilia is a founder, author, keynote speaker, start-up expert, and Customer Success professional. We talk about what she has learned starting her own business and helping businesses of all sizes scale their customer outreach efforts and grow. She also gives us insights that she has learned throughout her career journey that can help anyone who is starting out in their career.
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Claire is the Founder of TheXword, an award winning Client Experience firm. She consults with CEO's and Founders from all over the corporate landscape on how they can scale their client experience efforts and grow their businesses.
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Justine is the founder and host of the Debt Free Millennials YouTube channel. She started her debt-free journey back at age 22 and after paying off over $35,000 in student loans, she created her youtube channel where she helps fellow millennials pay off debt and live payment free.
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Ronni has been mentoring individuals in a variety of capacities for years now. She and discuss the power of having mentors and how to become a mentor yourself in this week's episode.
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Zuby is an author, podcaster, public speaker, rapper, and social media personality. We talk about his entrepreneurship journey and how he continues to bring value to his growing following.
Check out Zuby’s interview on the Joe Rogan Experience and Adam Carolla Show
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To Metaverse or not to Metaverse?
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Jessie is a personal branding coach who specializes in helping creators create personal brands that help get them in front of thousands of people.
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Emeka is a serial entrepreneur and the founder of Fexspace, a digital collaboration tool for global teams. He made connections years ago that he still has great relationships to this day and has even become some of his paying customers. He shares his inspiring entrepreneurial story and what he has learned along the way.
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Jamie is the host of the Liberty Uninterrupted podcast and the founder of No Kings Coalition. His passion for freedom and liberty at a young age is what drives his current entrepreneurial endeavors.
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Tawny is a friend of mine and has been involved in anything and everything over the past few years. Beauty pageants, nursing, YouTubing, and multiple ventures. We talk about all of that and how to be an amazing person in an amazing world.
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Danny is the host of the Danny Miranda Podcast. He and I talk about personal branding, networking, leaning into challenges, and so much more!
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Cairo has dedicated her career to helping her customer succeed. She also has her own side business where she coaches and mentors women and non-binary folks who want to break into the tech space. We talk about the lessons she has learned throughout her career and how she has found success in her endeavors.
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Cris is the Head of Customer Success at ServiceCore, a tech startup in the Greater Denver area. She has dedicated her professional life to developing herself, finding her passion, and unapologetically knowing her worth. She shares how she turned down a job opportunity at Microsoft to work at a startup, how she has found handled being a professional working woman while being a mother, and how young professionals can have a fulfilling career path.
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Ben is the VP of Customer Experience at Tinyclues and the host of the State of CRM Podcast. He started his career out in marketing and transitioned to the customer experience side as he climbed the corporate ladder. He talks about his career journey, how he develops customer-centric teams, and gives advice for young professionals looking to advance in their careers.
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Dana is the VP of Customer Experience at SlapFive, a tech startup. She is a podcast host and involved in multiple online communities that help expand the work of Customer Success (CS) and Customer Experience (CX). We talk about her career journey as well as what she has done throughout her career that has helped her get to where she is today.
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Check out her CX Podcast
Interested in Management Training at Enterprise? Check out more info Here
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Tanner is the founder of Masculine Style and author of The Appearance of Power. He is an internet entrepreneur who has dedicated his endeavors to helping men improve their style and overall appearance.
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Kym is a podcast host, business coach, and brand expert. She and I do a deep dive into what it takes to build a personal brand worth remembering. She also talks about her coaching business and how young professionals can position themselves for success early.
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Kristin is a career coach and startup executive. She and I talk about entrepreneurship, the importance of knowing your worth, career success tips, and how to be bolder in the job interview process.
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Niki has allowed her creativity and go-getter mindset to shape, what has been so far, a great career path. We talk about her past and current passion projects, resources she has had throughout her career that have helped her, and she shares great advice on how to advance and excel in your professional efforts.
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It's been a while since I've done a rant episode so here ya go! In this episode, I give a deep dive into my career journey (so far). The pitfalls and successes. It's been a rewarding journey up to this point and I look forward to seeing all that comes next.
Check out my Blog for Customer Success Professionals: https://cswhisperer.org/
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Jennifer is an entrepreneur with a vision to bring cleaner, more drinkable water to marginalized communities. She started this business during the pandemic and has seen some great wins and growth so far despite circumstances. She is also a mother of 2 and a blockchain advocate.
Check out the website for SEUNwater
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Melanie is the bestselling author of The Content Fuel Framework and the current Director of Content at Foundation Marketing. From a young age, she knew she had a gift for storytelling. This ability has helped her create a career focused on helping businesses and orgs develop their content strategy so that they can stand out from their competition. She worked as the first editor of Digital Branded Content for the New York Times at just 24-years-old.
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Kristi has worked as an executive for multiple startups and has worn many hats throughout her career. She has seen great success in her professional endeavors and shares her advice for career and startup success in this episode.
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Listen to Kristi’s interview on the Women in Customer Success Podcast
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Robert is the Founder and CEO of Assist You Today, a firm dedicated to helping you keep up with the modern trends for your sales and marketing strategies. He started Assist You Today as wells as his Twitter persona (@FatherWithTwins) over 5 years ago. We talk about his journey with starting his business, building his personal brand, and the modern era of social media for business.
Robert’s LinkedIn
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Maranda has been involved in multiple startups throughout Silicon Valley. She shares with us her experiences of working for multiple startup CEOs, starting out her career as a first-generation college graduate, and building her personal brand on LinkedIn.
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Nick is the CEO of Gainsight, the best software platform that helps client-facing and product teams drive customer outcomes. He tells us about his early years as a shy kid in school and the decisions he made in college and early career that helps him get to where he is today. Nick is also a diversity leader within the tech space and has partnered with the SV Academy to help underrepresented professionals break into the tech and software space.
Check out the SV Academy and their Customer Success Program
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Kellie is an author, keynote speaker, mentor, and tech leader. She and I discuss social causes she cares about, mentorship, the creator economy, and the modern workplace. Her passion for Customer Success motivated her to write her book, The Customer Success Pioneer, which helps tech and software professionals become great leaders in the client-facing space.
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Get out of your own way and network in order to get the career/life you want. It's that simple. I'm doing it every day and so far, this simple process has not failed me.
Be blessed, Yall.
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Jennifer is the author of The Startup's Guide to Customer Success. She and I talk about her career journey and why startups should focus on building long-term relationships with their customers as soon as possible.
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Davy is an old family friend of mine and a retired ultra runner. He has run over 100 100-mile races. During his ultrarunning career, he has started a podcast, created a blog, and has become a race director.
Ultrarunning History Podcast: https://podcasts.apple.com/us/podcast/ultrarunning-history/id1410858264
Davy's Website: https://ultrarunninghistory.com/
Ultrarunning Hall of Fame: https://ultrarunninghistory.com/hall-of-fame/
Davy's Blog: crockettclan.org/blog/
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Marija is the host of The Women in Customer Success Podcast. Over the past year, she has interviewed almost 50 professional women all with a unique perspective and outlook on their professional endeavors. We talk about the state of women in the workplace and she shares the lessons she has learned throughout her first year as a podcaster.
Connect with Marija on LinkedIn: https://www.linkedin.com/in/mspilley/
Podcast Website: https://www.womenincspodcast.com/
Marija's Instagram: https://www.instagram.com/womenincspodcast/
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LaTonya is the founder and CEO of Customer Culture. For over 30 years, she has helped businesses create a vision for themselves and for their customers. She is also an associate professor of social media marketing at Mt. San Jacinto College. She and I speak about her entrepreneurial journey as well as the importance of finding your purpose in life.
LaTonya's Business Website: http://thecustomerculture.com/ and https://latonyawashington.com/
LaTonya's LinkedIn: https://www.linkedin.com/in/latonyawashington/
LaTonya's Twitter: https://twitter.com/LaTonyaTeaches
That ONE Thing by Gary Keller: https://www.amazon.com/dp/B00D3J2QKW/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1
John Maxwell's Podcast: https://podcasts.apple.com/us/podcast/the-john-maxwell-leadership-podcast/id1416206538
Patel
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Queen is a Business Coach, Entrepreneur, and Diversity Leader. She started her own consulting business back in 2013 and has since started an additional coaching business for self-employed professionals as well. She also helps businesses optimize their Customer Success efforts through operational consulting. We talk about her journey into full-time self-employment, the importance of always striving to be out of your comfort zone, and what she is doing to increase diversity in the tech and software space.
Connect with Queen on LinkedIn: https://www.linkedin.com/in/queenjoseph/
Twitter: https://twitter.com/BizCoachQueen
Her business site: https://customersuccessqueen.com/
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Tue is the Customer Experience Evangelist at Dixa. As the CX Evangelist, he has taken it upon himself to see that product outcomes align with the customer's desired outcomes. He and his team have implemented a plan to ensure that customer needs are not only heard but exceeded.
With Customer Success and Customer Experience evolving from "buzzwords" to actual initiatives and departments within orgs, Tue and his team are making sure they do not fall behind in the Customer Economy.
Tue's LinkedIn: https://www.linkedin.com/in/tuesottrup/
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Mark has been an 'unofficial' mentor of mine for nearly 4 years. He is a small business advisor, author, public speaker, and just started as the new Chief Revenue Officer at Webware.io. We talk about 2020, his experience running as the Governor of Utah, his investing efforts, making an impact, and dealing with online trolls. He also gives us the career advice he was given that has impacted his professional endeavors.
Connect with Mark on LinkedIn: https://www.linkedin.com/in/markasmithjr/
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Sue is an entrepreneur and community builder in the Customer Success space. She has done incredible things within the space. We talk about her accomplishments, the moves she has made in her career that have gotten her to this point, and she shares her vision on the future of Customer Success.
Success Chain: https://www.successchain.net/
Sue's LinkedIn: https://www.linkedin.com/in/sue-nabeth-moore-6470905/
Customer Success Bachelor's Degree Program: https://www.customersuccessassociation.com/the-first-bachelors-degree-in-customer-success/
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Cooper Brown is an entrepreneur and founder of One Above Entertainment and Charisma Event Productions. We talk about how he kept his business going during Covid, his top lessons during his first year as a full-time entrepreneur, and how he set himself up for success to work full-time for himself.
One Above Entertainment: https://www.oneabovedj.com/
Charisma Event Productions: https://www.charismaeventproductions.com/
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In this episode, I interview Megan Bowen, Chief Customer Officer at Refine Labs, a technology startup. She talks about what the day in the life of a CCO is like, her human-first leadership style and how it's helped her get to where she is today, and what she wanted to be when she grew up. She and I both had the same childhood dream so that made for a fun connection!
Megan's Podcast: https://open.spotify.com/show/5ToIRIw7PSGuQUKD2eUjoj
State of Demand Gen Podcast: https://open.spotify.com/show/1AJwHPDw2RuybeMnn7CnNP
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Karina decided to become a dyslexia tutor when her youngest son was diagnosed with dyslexia. She talks about the warning signs of dyslexia, how to help your child who is struggling with it, and shares her journey with working with dyslexic kids thus far.
My article: https://jaredcsm.medium.com/secrets-of-an-attention-deficit-dyslexic-5b12fd147ea6
Barton Reading: https://bartonreading.com/
Made By Dyslexia: https://www.madebydyslexia.org/
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Paul is the CEO and Founder of Outcomes Leaders and the author of The Outcome Generation. He is an expert in delivering on outcomes for your customers and knows what it takes to win in today's customer-centric society. We talk about that along with what he has learned throughout his career.
The Outcome Generation: https://outcomeleaders.com/books-2/
Paul's Website: https://outcomeleaders.com/
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Allan Draper is a family man, serial entrepreneur, investor, and expert in business growth. His podcast, The Business Growth Pod, features a variety of business professionals from all walks of life. He and I talk about investing, cryptocurrency, the importance of taking risks, and what his 20-year-old self would think of where he is now.
Allan's Website: https://allandraper.com/
Bitcoin Broker Episode: https://allandraper.com/s2ep8-alternative-investment-strategies-is-investing-in-cryptocurrency-right-for-you/
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Jan has helped multiple businesses create a better customer-centric culture through her consulting business. She has also helped young professionals pave the way to success in their careers. She and I talk about women in the workplace, career success tips, and what she has learned as an entrepreneur and consultant.
Jan's Consulting Business: https://www.joyfulcustomercentric.com/
Jan's LinkedIn: https://www.linkedin.com/in/jan-young-cx/
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Rick Adams is a pioneer of business consulting. He has over 20 years of experience helping businesses grow and scale their customer retention efforts. He is the CEO of Practical CSM, a Customer Success Management consulting firm. He talks about imposter syndrome, his 20+ year journey as a consultant, and gives advice to aspiring consultants.
Practical CSM: https://practicalcsm.com/
Practical CSM’s Facebook Group
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In this episode, I had the great opportunity to catch up with my friend, Jennifer. She is a wife and mother of two kids. Motherhood can be very challenging and one issue many new parents run into is finding time for themselves. Jennifer has managed to keep her creative spirit alive by creating a side hustle and continuing in her passion for teaching dance.
Jenn's Bins: https://www.instagram.com/jennsbins/
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Coach Jordan is an online fitness coach and an all-around great guy! He gives us some tips on how to manage the business side of online coaching and how he is able to motivate his clients throughout their fitness journey. Jordan started his fitness journey like anyone else; he had a desire to improve himself, found his "why", and became consistent with his efforts.
Mel Robbins speech: https://www.youtube.com/watch?v=HoWnfCoFdYs
Join Coach Jordan’s High Performers Facebook Group
Jordan's Instagram: https://www.instagram.com/coachjordan.tuimaualuga/
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Evan Long, CEO and Founder of Product Signals, shares his story about being laid off due to Covid to running his own software company. He gives practical advice and tips on how to take the first steps into entrepreneurship.
Product Signals: https://productsignals.com/
Evan's LinkedIn: https://www.linkedin.com/in/evanmayo89/
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Brandon is a LinkedIn content creator and brand builder. He co-founded CS Insider, a weekly newsletter on all things happening within the Customer Success space and community for software and technology professionals. He talks about the future of online communities, how to get started with building your online brand, and best practices for LinkedIn content creation.
CS Insider: https://www.notion.so/CS-Insider-e9b13faa16d94c4aa8eb8e7a4d6386f6
Brandon's LinkedIn: https://www.linkedin.com/in/brandoncestrone/
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