The Financially Intelligent Physician with David Norris, MD, MBA: Recent Episodes
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Learn what they didn't teach you in medical school or residency - the business side of healthcare. In this podcast, we will discuss what I and others had known before we went into practice. We will cover leadership, team building, financial intelligence, financial reporting, process improvement, patient satisfaction, efficiency, and negotiations. These are just a few of the critical areas in which, if you're like me, you need help. Join us to learn how you can design the practice you desire.
A BATNA is a tool that will hurt you more than you realize. In this episode, we talk about how a BATNA weakens your position.
In this episode we will discuss how you can pick the goals that will lead to your success.
In this episode we will talk about three areas you need to focus on before you worrying about profit.
In this episode, we will talk about the tools I use to ensure I effectively communicate with those I lead.
In the episode, we will talk about the risk factors for groupthink and what you can do to combat it in your organizaiton.
When we lead or negotiate, assumptions will often get us in trouble. In this episode, we will talk about what you can do to avoid making assumptions.
Picking a business partner is one of the most important decisions you'll make. In this episode, we will look at some traits you will need to consider before you join forces with anyone.
In this episode, we will talk about how your personality style has a few blind spots that can hurt you at the negotiation table.
In this episode, we will look at six questions you should ask yourself before you acquire the other business.
In this episode, we will discuss the most important negotiation you will have - the internal negotiation.
In this episode, we will talk about the single most important character trait you need to be a good leader.
In this episode, we will discuss one of the important characteristics of a good leader - humility.
In this episode, we will talk about what you can do to stop drifting in your leadership and how you can be proactive.
In this episode, we will look at some things you need to do before you think about selling your practice.
Before you try to improve any process in your practice, start by asking these seven questions to ensure you'll succeed.
In this episode, we discuss how waiting for you impacts your patient's perception of the quality of care you deliver. We also talk about a few things you can do to positively change their perception of the time they spent waiting for you.
In this episode, we discuss a number of important behaviors that will improve the outcomes of your negotiations.
In this episode, I share some of the most powerful leadership pearls of wisdom I've learned over the years.
Communication is critical for any leader. In this episode, we cover ten questions you should ask yourself before you attempt to communicate with those you lead.
Patients may like or even love you, but that won't guarantee they will stay with you. In this episode, we discuss what you can do to make it easy for your patients.
In this episode we will examine two things we all do that can hurt us in a negotiation.
Quality service has four fundamental components. We will examine what those four pieces are in this episode.
In this episode we will discuss how you can make safe decisions at the negotiation table.
Being a leader or business owner can be stressful, yet very rewarding. Don't let fear hold you back from reaching your potential.
In this episode we will look at the differences between owning your practice or being an employed physician.
In this episode we will discuss the importance of profit and all that it provides to your practice.
In this episode, we will examine how employee satisfaction impacts patient satisfaction.
In this episode, we will discuss some the performance aspect of exemplary patient care.
In this episode, we examine perhaps one of the most important elements of a thriving practice - your people
In this episode, we examine the different ways you can structure the capital of your business
Taking some lessons from my pilot training, we will examine what leaders need to do to guide their organizations through the turbulent times of change.
In this episode, we will talk about some signs and symptoms of burnout. Hopefully, you will be able to answer no to many of these questions.
In this episode, we will discuss six things you can do to make your change implementation more effective.
Applying lessons I've learned in my medical and aviation training over the years, we will discuss what a good leader does in times of crisis.
Just in the time for the new year, I'll share how I set goals and objectives and grow each year.
In this episode, we will discuss the difference between a want and a need as well as the impact they have on the outcome of a negotiation.
In this episode, we'll look at some things you will want to consider as you make financial decisions in your business.
In this episode, I share what my good friend, a medical malpractice defense attorney, has to say about warding off potential lawsuits.
In this episode, we discuss the different types of costs and some quick ways to figure out what your costs are.
Here are some tips you can use to maximize your personal growth after mistakes have occurred.
Patient satisfaction doesn't just happen. You must design and plan your office systems to achieve high patient satisfaction outcomes.
In this episode we will discuss five important financial ratios you need to know to determine the health of your practice.