The Future of Internal Communication: Recent Episodes
Institute of Internal Communications
The Institute of Internal Communication is the UK’s only independent professional membership body solely dedicated to internal communication.
Internal communication has been the glue that’s held organisations together since the onset of the 2020 pandemic outbreak, the enforced pivot to remote working, and prolonged furlough.
Welcome to our podcast series, The Future of Internal Communication.
Hosted by the IoIC’s CEO, Jennifer Sproul, leadership communication expert, Dominic Walters, and future of work expert Cathryn Barnard, each episode looks at how work is changing and what this means for the internal communication community.
The series explores the impact of COVID-19 on organisations and how the pandemic has accelerated the future of work. It examines the human side of work and focuses on the role of communication as a critical component of building connection and belonging – essential when colleagues and teams are increasingly distributed.
Most importantly, this podcast dives into the likely evolution of the internal communication function, and the opportunity for the profession as a whole.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to the bonus episode of Series 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
We couldn’t leave 2022 behind without discussing the current cost-of-living crisis. With so many people worried about and impacted by spiralling food and fuel prices, Jen, Dom and Cat wanted to chat with someone who’s navigating the reality of integrating cost-of-living communications into her organisation’s wider internal communication priorities. Anne-Marie Griffiths shares insights from her work at DHL Supply Chain and offers tips for getting the frequency and tone of communication right.
Welcome to Series 5, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this final episode of 2022, Dom, Jen and Cat reflect on all the conversations they’ve had this year and summarise what they perceive to be the biggest opportunities for internal communication professionals.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 5, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication
This episode, Cat and Dom chat with Katrina Collier, keynote speaker, facilitator and author of The Robot Proof Recruiter. With a track record in recruitment, Katrina is on a mission to fix poor candidate experience in hiring; something that’s been exacerbated by hybrid working. We talk about changes in the UK labour market since the onset of COVID and the critical role of communication in recruiting.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 5, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode’s guest is Matt Stephens, founder and CEO of engagement survey platform Inpulse. Jen, Dom and Cat pick Matt’s brains to understand the power of storytelling in building engagement at work and find out how telling stories builds connection and community at work.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 5, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode our guest is Domna Lazidou. With a PhD in intercultural communication and culture in multinational companies, Domna is an IoIC trainer and expert in the field of organisational culture across geographic boundaries.
In this episode, Dom, Jen and Cat chat with Domna to understand how today’s organisations are more culturally diverse than ever and explore how internal communication effectiveness provides the antidote to this intercultural complexity.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 5, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
Luis Suarez has been exploring the potential of web 2.0 since the dawn of the commercial internet. An experienced Social Business Strategist, his expertise covers enterprise knowledge management, collaboration, learning, online communities and social networking for business.
This episode explores how COVID19 has accelerated the future of work and examines how human networks and communities are fast becoming the glue that holds organisational innovation together. How effectively we communicate internally sits at the heart of successful business transformation.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 5, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
Andrew Try is the founder and CEO of ComXo, the leading boutique provider of outsourced integrated business services and technologies for hybrid and distributed workforces. A firm advocate of the role good employment plays in society, Andrew has built a multigenerational team to deliver exceptional commercial results.
In this episode, Cat, Jen and Dom take a closer look at Andrew’s experience of cross-generational engagement and pick his brains for hints and tips for effective communication across the age divides.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 4, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
Our guest this week is the founder of the Physical Intelligence Institute, Claire Dale. Author of the award-winning book Physical Intelligence, Claire coaches and trains executives to deliver enhanced business results using embodied intelligence.
Cat, Dom, Jen and Claire explore how we can develop techniques to improve our responsiveness, resilience and performance in the face of ever-changing work demands.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 4, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode we explore the changing shape and structure of organisations in the future of work.
Our guest, Barry McNeill is an experienced organisation design practitioner, helping organisations transform and embrace participation, collaboration and inclusion for agility and improved commercial results. Cat, Jen and Dom pick his brains to learn how, as market forces shift, career pathways and employment become ever more fluid.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 4, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode, Jen, Cat and Dom chat with founder of Mirror Mirror, Lindsay Uittenbogaard. Mirror Mirror provides a data-driven approach to alignment, helping organisations improve shared meaning for enhanced business results.
What is alignment? What hinders it? And why is it so key to delivering better outcomes in the future of work?
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 4, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this episode, we chat with a very special guest David Macleod. David is co-author of the Macleod report, commissioned by the UK Government in 2008. ‘Engaging for Success’ has become the definitive work on the topic of staff engagement.
Employee voice has been identified as one of four enablers of employee engagement. In this conversation, Jen, Dom and Cat explore with David its criticality in increasingly tumultuous work landscapes.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 4, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
David Price is an internationally renowned author, speaker, futurist and trainer. He keynoted at the 2021 IoIC Festival and shared his ideas for the future of the internal communication profession.
In this episode he chats with Jen, Dom and Cat about the rise of employee activism. With an escalating array of social and environmental challenges in the world today, how can employers harness the activist sentiment and leverage collective power to make the world a better place?
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 4, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In the first episode of a new series, hosts Jen, Dom and Cat chat with Steve Hayes, Director of Corporate Affairs and Communications at GreenSquareAccord. Given the pace at which the world of work is changing and the very clear rise in demand for employer transparency and authenticity, we explore whether its time to end fragmented thinking about the role of communication in organisations today.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 3, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
Our guest this week is the Chief Executive of the Society of Occupational Medicine, Nick Pahl. The Society of Occupational Medicine is the UK-based membership body for healthcare professionals with an interest in the field of occupational health.
The pandemic has accelerated both the pre-existing mental health crisis and the loneliness epidemic. Jen, Dom, Cat and Nick explore the role of communication in building connection and community at work and ask – how can internal communication contribute towards building healthier workplaces?
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 3, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This week, we’re in conversation with Monique Zytnik. Monique is an accomplished internal communication expert who’s worked in a variety of roles both in Australia and Europe. Since the start of the pandemic, she’s been helping organisations explore how to leverage internal communication to build community in increasingly distributed working environments.
We ask what internal communicators can do to ensure the entire team feels connected and included, regardless of location. And we explore how to leverage digital channels for optimal engagement and productivity in the age of hybrid work.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 3, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode, Jen, Cat and Dom chat with co-founder of Meeting Magic, Katherine Handy-Woods. For more than twenty years, Katherine has been working with global corporates to help improve meeting effectiveness.
With so much of our work life now online and still consumed by meetings, we explore why so many meetings are mediocre and what skills are needed to improve meeting effectiveness.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 3, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this episode, we’re chatting with special guest Harold Jarche. Harold is a globally renowned blogger who helps organisations rethink their approaches to learning, work and innovation in the digital age.
Jen, Dom and Cat chat with Harold to explore the disruptive nature of digital communication and to examine the role internal communication can play in improving social cohesion at work for enhanced collaboration, engagement and productivity.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 3, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode, Jen, Dom and Cat are chatting about the role of communication in recruitment and retention. Prior to setting up Working the Future, Cat spent more than twenty years working as a staffing expert and head-hunter within the fast-paced field of communications technology.
In this episode she shares her insights into the pivotal role that communication plays in recruiting, and presents ideas for how internal communication professionals can help address the staff recruitment and retention issues challenging so many businesses today.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 3, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this first episode of 2022, hosts Jen, Dom and Cat chat with Institute fellow Colin Archer. COVID-19 has set in motion a sequence of events that’s transforming the expectation workers have of organisations in the 2020s. In the face of rising demand for transparency at work, they discuss who and what internal communication is now for.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 2, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this final episode of Series 2, we’re chatting with special guest Paul Jocelyn about the vital role communication plays in organisational learning, development and evolution. With so much change all around, we all need to adapt how we work, and indeed the work itself.
Paul presents some compelling ideas for how we learn, and how every organisation needs to become a ‘learning organisation’, fuelled of course by outstanding internal communication.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 2, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This week we’re talking with guest Cathy Brown about the role employers play in society and what constitutes ‘good work’.
With so much of life and society up in the air in the 2020s, it’s never been more important to dissect why we work and what we get from it – in addition to a pay packet, of course!
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 2, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
The ability to listen well is increasingly considered a key skill in the future of work. Our ability to innovate, evolve, adapt and support our colleagues for enhanced workplace wellbeing depends upon on it.
This episode we’re all gripped by the advice and insights of our special guest, Deborah Hulme. An expert in internal communication and engagement, Deborah blends practical lived experience with the latest developments in neuroscience to provide compelling nuggets of wisdom. Check out why listening is such a 21st century superpower!
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 2, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode, Jen, Cat and Dom chat with social media strategist Damian Corbet to understand the opportunity that social media presents for effective leadership communication.
With so many of us now using multiple social channels to access information and knowledge, social media is fast becoming a ‘go-to’ tool for forward-thinking leaders looking to build community and rapport and to better understand their markets.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 2, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This week, we’re in conversation with change expert Ranjit Sidhu. An accomplished change practitioner, Ranjit focuses on the human side of change, prioritising effective communication as intrinsic to how we successfully change routines, habits and behaviours.
This episode explores continuous change at work, and the new opportunity for internal communicators to immerse themselves in transformation programmes, to enable longer-term culture change.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 2, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
Our guest this week is Alyson Davis, a seasoned internal communication practitioner and associate of the IoIC. In this conversation, Jen, Alyson, Dom and Cat explore the impact of the pandemic both on organisations and on the internal communication profession. Alyson shares her thoughts on career futureproofing and leveraging the opportunities that this period of transformation offers.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 1, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this episode, we’re chatting with guest Justine Stevenson, whose internal communication career spans more than two decades. We take a look at how work is changing, some of the technology trends driving those changes, and we chat about how internal communication plays an increasingly critical role in keeping staff connected, focused, engaged and productive.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 1, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode’s guest is Bill Quirke – author of the bestselling book Making the Connections: Using Internal Communication to Turn Strategy into Action. Tune in to hear how the internal communication has evolved and consider what’s next for professionals as organisations become increasingly distributed and agile.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Welcome to Series 1, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this inaugural episode, hosts Jen, Dom and Cat take a look at the history of human communication and reflect on its role in the advancement of humans to help them become the planet’s most dominant species.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.