Tank Talk by Titan Cloud Software: Recent Episodes
Titan Cloud Software
This is Tank Talk, a Titan Cloud Software podcast with Ideas That Fuel Your Business. Our podcast will examine how fuel providers and c-stores can improve their business practices.
In this webinar, John Huettel hosts Brett Puzak and Michael Lewis as they explore the challenges of fuel inventory variance and the role of precision in boosting profitability. They discuss how Titan Cloud’s innovative solutions, such as fine-grained tank charts and real-time data analytics, reduce discrepancies and cut costs. The session emphasizes the financial benefits of advanced inventory management, showcasing how businesses can drastically lower annual write-offs. Additionally, the team highlights Titan Cloud’s future innovations, including TruFill’s integration to enhance supply chain visibility and efficiency.
This webinar showcases how fuel retailers, wholesalers, and carriers can gain clarity and control with a unified platform. Learn how to centralize contracts, allocations, and spot buys, making fuel management more seamless. The session highlights demand forecasting, delivery optimization, and cost-saving strategies to enhance operational efficiency. Discover how automated reconciliation from dispatch to invoicing can streamline processes and boost profitability.
This webinar explores how companies are overcoming fuel inventory challenges through advanced technology. With real-time tracking and tank system visibility, businesses can identify and mitigate losses caused by leaks, calibration errors, and environmental factors. The discussion highlights how refining tank charts, addressing temperature variances, and improving delivery reconciliation drastically reduce fuel losses. Real-world results demonstrate the power of precision, with one company cutting its annual fuel loss from $3.5 million to $560,000.
In this webinar, Brent Puzak and Nick Viola explore strategies to enhance financial accuracy in fuel supply management. They emphasize the importance of streamlined Bill of Lading (BOL) management, invoicing reconciliation, and real-time dispatch adjustments. Titan Cloud’s platform is showcased as a transformative solution, supporting clients like 7-Eleven and Circle K in managing complex logistics across thousands of sites. With automation and integration at its core, the session highlights how companies can improve profitability and ensure precision at every stage of the supply chain.
In this webinar, Titan Cloud experts Brent Puzak and Nick Viola explore strategies to streamline fuel supply and logistics management. They address challenges like disjointed communication between supply and dispatch teams, which can undermine profitability and operational goals. Highlighting Titan Cloud’s innovative platform, they showcase features such as real-time inventory updates, demand forecasting, and automated load scheduling to enhance collaboration and efficiency. With a focus on cutting costs and improving driver productivity, the session reveals how an integrated approach can elevate supply chain performance.
Titan Cloud experts dive into fuel supply automation, highlighting key challenges in procurement and logistics. They discuss the impact of fragmented communication and manual processes on operational efficiency and profits. The session emphasizes the importance of a centralized data solution for seamless integration of contracts, pricing, and freight rates. Learn how Titan Cloud’s supply management module helps businesses track performance, ensure contract compliance, and maximize profitability.
Managing compliance across multiple states can be daunting, but Titan Cloud's software simplifies the process with a centralized solution for record tracking and regulatory management. By streamlining compliance data, businesses can save time and avoid errors associated with manual processes. The platform's customizable alerts and adaptable features help businesses navigate varying state and EPA regulations with ease, ensuring no violations slip through the cracks. Titan Cloud’s efficiency-focused approach empowers organizations to stay compliant, save time, and tailor operations to meet unique regulatory demands.
Murphy USA enhanced its operational efficiency by adopting Titan Cloud's environmental compliance management software. Facing rapid growth, the fuel retailer replaced manual processes and spreadsheets with a streamlined platform to track environmental obligations and monitor store performance. Immediate gains included more accurate release detection and simplified compliance reporting. Looking ahead, Murphy USA aims to refine document management and harness the platform's full potential to guide capital planning based on the lifecycle of its environmental assets.
Titan Cloud continues to lead the charge in transforming the fuel industry through innovative software solutions. By leveraging data and agile development, the company addresses persistent challenges while driving operational efficiencies for its customers. Despite lingering industry inefficiencies like outdated norms and suboptimal communication tools, Titan is paving the way for modernization. The vision for the future is clear: fully embrace technology to eliminate downtime, optimize operations, and achieve unprecedented levels of efficiency.
Titan Cloud made waves at Uniti Expo 2024, showcasing its cutting-edge solutions in fuel and environmental compliance. The team connected with global industry leaders, highlighting how their innovative platform drives operational efficiencies for fuel retailers. With thought-provoking discussions and live demos, Titan Cloud reinforced its role as a trusted partner in supply chain and compliance excellence. The event spotlighted their continued growth and dedication to shaping the future of energy management.
In this NACS 2024 interview, Paul Lauinger highlights Titan Cloud’s enterprise-grade supply and logistics management platform designed to enhance operational visibility and support strategic purchasing decisions. He explains how robust data analytics help businesses resolve key challenges, from managing compliance to optimizing fuel costs through spot buys. Lauinger also shares how Titan Cloud’s growth, fueled by strategic acquisitions, has expanded its capabilities to serve businesses of all sizes. Discover how this powerful platform drives efficiency, profitability, and scalable growth.
In this NACS 2024 interview, Tarick Walton discusses Titan Cloud’s vision of leveraging partnerships to enhance operational efficiency through seamless automation. Walton emphasizes the importance of strong collaborations that enable data integration from procurement to back-office processes, creating a streamlined, customer-centric experience. He outlines a future where manual tasks are replaced by automated workflows that maximize productivity and minimize delays. Walton’s insights highlight the potential of digitalization and process integration to unlock new levels of business success.
In this NACS 2024 interview, Brent Puzak discusses how Titan Cloud’s innovative solutions help retailers distinguish between calibration issues and actual system leaks, preventing fuel loss and protecting revenue. Puzak highlights how precise diagnostics improve service efficiency by equipping crews with accurate data to resolve issues on the first visit. He also emphasizes the platform’s role in breaking operational silos, providing comprehensive visibility across business functions. Titan Cloud’s approach enables retailers to optimize operations, reduce costs, and enhance cross-functional collaboration.
In this NACS 2024 interview, Seb Kachoei speaks with Chris Cooper, President of Titan Cloud’s international business, about the company’s expansion into emerging markets. Cooper highlights the growing demand for compliance and stock management transparency in regions like Europe, the Middle East, Africa, and Asia. He shares insights on how strategic team growth and acquisitions in the UK and India are accelerating Titan’s international presence. The discussion underscores Titan’s commitment to meeting the unique needs of these markets and its readiness to capitalize on global growth opportunities.
In this NACS 2024 interview, Suvro Khan from Titan Cloud’s customer success team shares how his team plays a pivotal role in driving client success. By identifying key performance indicators (KPIs) and understanding customer goals, the team crafts tailored strategies that maximize the value of Titan Cloud’s solutions. Khan emphasizes the importance of proactive post-implementation engagement, ensuring the software continues to align with clients' evolving needs. This commitment to continuous support helps customers achieve long-term business growth and success.
In this NACS 2024 interview, Hannah Powers shares insights into Titan Cloud’s latest advancements in Single Sign-On (SSO) technology and customizable dashboards. She highlights how SSO enhances security while simplifying access, and how personalized dashboards enable users to focus on their key performance metrics for faster decision-making. Hannah explains how these innovations are transforming the fuel management industry by improving user experience and operational efficiency. Watch to discover how Titan Cloud is setting a new benchmark in data-driven solutions.
Titan Cloud continues to revolutionize supply chain management with its expanding global presence, showcased at NACS 2024. The company’s innovative platform digitizes the entire supply chain, from sourcing to back-office integration, driving cost-effective decisions and streamlined operations. A dedicated customer success team aligns client KPIs with the platform’s capabilities, ensuring long-term success. With global-ready features like unit conversion tools, Titan Cloud’s presence at NACS 2024 highlights its commitment to innovation and industry leadership on the global stage.
Titan Cloud made a significant impact at NACS 2023, joining over 23,000 attendees and 1,200 companies from more than 70 countries. The event marked the exciting launch of Titan Cloud's Fuel Asset Optimization platform, designed to enhance fuel management efficiency for clients worldwide. The team also connected with industry peers, including a notable meeting with Petrol Plaza, reinforcing Titan Cloud's commitment to delivering world-class solutions and exceptional service in the fuel industry.
Titan Cloud’s January 2024 Kick-Off and all-hands meeting provided an opportunity for the team to connect in person, fostering collaboration and idea-sharing. The event focused on team-building and aligning efforts toward delivering a world-class product portfolio, exceptional service, and enhanced customer value. By coming together, the team reinforced its commitment to achieving shared goals and driving future success. The year ahead holds exciting opportunities, and the team is poised for continued growth and innovation.
Titan Cloud’s real-time invoicing solution eliminates delays by delivering invoices instantly after each transaction. With seamless integration of transaction details, delivery locations, and defined pricing, businesses can streamline their processes and improve response times. This agile invoicing system enhances operational efficiency and keeps you ahead in an evolving digital landscape. Join the movement toward faster, smarter transactions and experience the future of invoicing today.
Titan Cloud’s new ordering module transforms fuel purchasing by bringing the simplicity of online shopping to the fuel industry. With just a few clicks, users can select fuel types, enter quantities, and schedule deliveries from their desktop or mobile device. The platform’s user-friendly design enhances efficiency, eliminating tedious processes and ensuring seamless transactions. Experience a faster, smarter way to manage fuel orders and embrace the future of fuel purchasing today.
From convenience store chains to fleets, companies in this industry deploy a wide range of specialized projects, software, and operations to ensure success. Titan Cloud’s Chief Revenue Officer, John Donnelly, gathered a panel of Titan Cloud experts and industry professionals from the c-store and fueling sectors to dive into the enterprise support needed to make a business successful.
When it comes to environmental compliance, regulations continue to get more strict as companies and industries work to reduce their environmental impact.
A couple of months ago Titan Cloud sent the convenience store industry abuzz when they announced their acquisition of Environmental Monitoring Solutions, or EMS. For the last 25 years, EMS has supported fuel systems from retail petrol stations across Australia and EMEA markets. EMS has been a key industry player, offering leak detection, wetstock management, and risk management technology and project consultation among other services.
After years serving as Circle K’s Director of North American Environmental Shared Services, Brent Puzak has joined Titan Cloud as their new Vice President of Solutions Consulting. It was during his time with the global c-store chain that he realized how the data and information provided by Titan could be critical in assisting other compliance professionals such as himself.
Yesway’s Compliance Manager, Melissa Davis, spoke about the company’s partnership with Titan Cloud and how Titan’s solutions have made an overall positive impact on their business.
With business operations in nine U.S. states, many local regulations to follow and different insurance guidelines to meet, Yesway faces daily challenges.
“The biggest challenge we have is our rapid growth,” Davis said, noting that the solution they had been using was no longer adequate to meet the needs of an expanding business.
“We had numerous spreadsheets and different databases,” Davis said. “We did not have departments synced up. We needed real-time knowledge of our compliance and access to all our data. Our tank monitor connectivity and feedback had delays, and our alarm management system was costly.”
Davis and her team at Yesway realized they needed a new solution to manage compliance more efficiently and effectively.
“We needed to find a platform that was cost-effective, worked with our existing portfolio of c-stores and equipment, and could both grow and adapt to regulatory changes as well as adding vendors and staff,” Davis said. "Yesway needed something flexible and customizable.”
That platform was Titan Cloud. Listen in to find out more about how Titan helped Melissa solve these challenges and more during this episode of Tank Talk.
“Switching compliance platforms can be daunting,” Davis said. “But Titan cloud was there to walk us through every step of the way and provide the customization we required.”
Director of Environmental and Fuel Services Terry Harrah, of CEFCO Convenience Stores, knows firsthand the benefits Titan Cloud’s solutions can bring to a business.
Harrah’s responsibilities include fuel storage compliance, maintaining fuel quality and EMV software, and managing the work order systems. And he’s come to rely on Titan’s offerings to make things run smoothly.
“We find Titan gives us an advantage over other systems that we’ve used in the past,” Harrah said. “Everything’s cloud-based. You can customize your alarms. And you’re not just tied to your computer. Titan’s a powerful tool that we use when we’re out in the field or on weekends. It will send us an alarm, an email, to let us know something is wrong that needs our attention. And, if you need to make a work order, it’s all cloud-based, so you can make that order off your phone.”
Harrah mentioned CEFCO is using a new work order system through Titan Cloud, which makes the ability for a store to resolve issues faster than ever. It also gives stores more inventory management control and the ability to re-route work dispatches.
With operations in six states, CEFCO needs to comply with various rules and regulations depending on location.
“With Titan, we can customize each store, and the system will let us know through a dashboard of when certain requirements are due depending on which state the store is in,” Harrah said. This type of access and flexibility comes in handy when tank inspections come up. Not only will the system let a store know when a tank inspection is due, but it can also help schedule the inspection and get all the necessary documentation in place so it can be done quickly without the hassle or extra work.
Catch up on every episode of Tank Talk here!
Very few companies are coming out of the COVID-19 pandemic stronger, but some have done the right things during the pandemic to position themselves to grow as we approach a new normal.
Titan Cloud Software Chief Revenue Officer John Donnelly III is confident Titan is one of those groups. With many employees already working remotely, the day-to-day at Titan stayed relatively unchanged when shelter-in-place orders were enacted, and, with reasonable goals about the future, Titan is set have a strong close to the year and enter 2021 better than ever.
“We just basically put things on hold and realized that you better improvise and adapt quickly, because, if you don’t, you’ll be in trouble. We believed early on that, if we didn’t do this and keep the pace and momentum going that we had before the pandemic started, we didn’t want to look back and say we made mistakes and stayed still and were caught flat-footed,” Donnelly said. “We feel like we’ve done a great job doing that, building demand for new customers and talking with our existing customers – probably even more than we already do.
“I think, frankly, we’re going to emerge (even healthier).”
Donnelly also said Titan and its partner M33 are keeping in mind that they’ll need to keep expectations realistic during the pandemic. However, that doesn’t mean thinking about new growth can totally grind to a halt.
“In many ways, from a go-to-market perspective, we’ve been able to get closer to some of our customers and some of our prospects through this process,” he said. “So, while things have been delayed a bit and some of our growth plans had to be adjusted, we feel like we were able to still maintain that demand generation and continue to provide amazing thought leadership through many of the channels we chose to work through.”
On this episode of Tank Talk, a Titan Cloud podcast, host Daniel Litwin was joined by Titan Cloud Software’s Director of Product Management Clay Moore to discuss the ever-evolving world of retail fuel operation and the challenges and logistical pain points associated with the industry.
Moore said retail fuel operators have plenty on their plates, including new regulations and compliance requirements, shifting customer expectations, and the impact of social media on the customer experience.
“Needs in the industry are constantly changing…The customer fueling experience really drives the market regarding your business and sales,” Moore said. “And social media impacts every industry – years ago, it was all about who had the cheapest gas prices. Now, it’s all about [sharing] the customer experience.”
Without proper oversight and tools to help make sense of vast amounts of data, operators are exposed to significant risk of regulatory violations, inefficiencies, inadequate release detection, and slow response to problems that do arise.
Titan Cloud’s platform provides the visibility, insights, and reliability that help owners and operators address all these issues proactively.
“In today’s world, having the latest information is key for making decisions,” Moore said. “One of the main factors in fuel management is having fast, dependable, and reliable visibility into inventories… [Our solution] is also able to provide analytics not just for fuel forecasting, but in better tank charts, root-cause analysis on alarms, and the ability to filter out the noise.”
What are the cloud solutions driving the retail and commercial fuel industry? How can fuel providers keep up with the latest information and trends and get advice from leaders in the field? Titan Cloud Software proudly introduces a new podcast designed to do just that, as Tank Talk will tackle these topics and the issues surrounding the fuel industry.
David Freese, CEO and CPO at Titan Cloud Software, kicked off the first episode. Freese brings 20-plus years of experience improving and scaling technology businesses to Titan Cloud Software, and he approaches his role as Chief Product Officer (CPO) with equal enthusiasm to that of CEO.
As Freese put it, Titan Cloud is a pure-play SaaS firm focused on facilities that have fuel.
“We’re focused on high-ROI software solutions to improve end-customer fueling experiences, to minimize fuel variance and loss, and to reduce environmental risk,” he said.
One of Freese’s goals is to get the industry as a whole to adopt more technology around analytics and provide best-in-class solutions to help them in these efforts.
“There’s a lot of machine-to-machine, IoT data available,” Freese said. How to collect the data and analyze it effectively is where companies such as Titan Cloud come into play.
What does Freeze look forward to on future episodes of Tank Talk?
“Topics that drive the end-customer fueling experience will be valuable,” Freeze said.
How providers can reduce environmental risk and cost is another vital topic worth discussion. Fuel variance, loss and leak detection was a third subject Freeze believed would generate great talks on future episodes.