Saas Scaled: Recent Episodes

Qrvey

SaaS Scaled is hosted by Arman Eshraghi, CEO and founder of Qrvey. In each episode, Arman will sit down with leaders and CEOs from the technology sector to discuss challenges, best practices, and what they’ve learned.

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Today, we’re joined by Roee Hartuv, Head of Revenue Architecture Practice at Winning by Design, a global B2B revenue consulting and training company. We talk about:



  • Revenue generation and go-to-market strategies at different stages of growth
  • Considering each go-to-market motion, segment, & product as their own factory production line
  • Shifting challenges in revenue generation as companies grow
  • The impacts of pricing and packaging on building revenue architecture If AI will takeover sales and revenue consulting

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Today, we’re joined by Vineet Jain, Co-Founder & CEO of Egnyte, the #1 cloud content governance platform. We talk about:



  • The generative AI hype cycle
  • Startups focusing on creating value versus increasing their valuation
  • Biggest challenges to implementing an enterprise content management system
  • How to boost user adoption of a new content management system
  • Will on-prem infrastructure eventually disappear?

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Today, we’re joined by Rob Wenger, Chief Executive Officer and Co-Founder of Higher Logic, a leading provider of engagement platforms for associations and nonprofits. We talk about:



  • The challenge of knowing when to innovate & at what pace
  • Using Gen AI to generate revenue & deliver value to users (without going off the rails)
  • Integrating technologies post-acquisition
  • How to remediate technical debt
  • Alternatives to real-time integration

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Today, we’re joined by David Abramson, Chief Technology Officer (CTO) at Qrvey. We talk about:



  • The evolution of embedded analytics and the latest trends
  • Rising complexity in how companies deliver content to users
  • Rewards of embedding analytics + risks and how to reduce them
  • Often overlooked aspects of building analytics in-house
  • Challenges of licensing analytics for internal vs. external use

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Today, we’re joined by Joseph Ruscio, General Partner at Heavybit Industries, the leading investor in developer-first startups. We talk about:



  • The most efficient go to market approach
  • Why developer velocity is the single most important thing
  • Giving humans superpowers, not replacing them
  • Why it’s laughable to claim generative AI will replace nearly all developers
  • Helping technologists build go-to-market plans & why, even though they think salespeople are icky, they must employ a lot of them

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Today, we’re joined by Wolf Ruzicka, Chairman of the Board at EastBanc Technologies, a platform agnostic, full-lifecycle software development company. We talk about:



  • What most surprised Wolf when he began speaking about AI
  • Why AI won’t destroy planet Earth
  • The biggest AI beneficiaries in an enterprise - those with a defined process
  • Why probabilistic engineering will not replace deterministic engineering
  • The 3 components of AI

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Today, we’re joined by Satyen Sangani, CEO & Co-Founder of Alation, a leader in enterprise data intelligence solutions. We talk about:



  • The role of AI in data management
  • Accelerating time to information
  • Fascinating use cases resulting from easier knowledge sharing
  • Increasing the accuracy of AI output
  • Entrepreneur-market fit and building a new product category
  • Is data democratization always useful?

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Today, we’re joined by Matt Clark, President and CEO of Corecentric, a leading global provider of best-in-class procurement and finance solutions. We talk about:



  • The temptation to engage in a features arms race with competitors
  • Creating a ‘one size fits one’ feeling for customers & prospects
  • What Mark would do differently if he went back 20 years with $500 million cash to burn
  • The (surprising & counterintuitive) best time to innovate

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Today, we’re joined by Shawn Olds, Co-founder and Co-Chief Executive Officer at boodleAI, providers of BoodleBox, the GenAI GroupChat that brings people, AI assistants, and knowledge together. We talk about:

  • The value of “flipping the script,” where AI prompts the user
  • What needs for human expertise remain as AI advances?
  • 2 main ways you can help reduce AI hallucinations
  • Prepare for meetings & interviews by having AI adopt the role of your colleague

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Today, we’re joined by Cenk Sidar, Founder & CEO at Enquire AI, the ultimate AI-powered knowledge network.

We talk about:



  • Advances in GenAI large language models that enable ingestion of anonymized data
  • How Enquire AI created a new tier of users with GenAI & productizing their existing data lake
  • Keeping data current on a real-time basis
  • Impacts of commodification of large language models
  • How companies can survive irrelevance when large AI firms launch new features
  • Replicating the thinking and judgment of experienced employees to make them ‘eternal’

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Today, we’re joined by Mike Palmer, Chief Executive Officer at Sigma, the only cloud analytics solution with a spreadsheet-like interface enabling anyone to explore data at cloud scale and speed. We talk about:



  • Creating a product for the average person to use
  • If the dashboard will be replaced by an AI prompt
  • Disruption of SaaS in the march toward cloud adoption
  • Do we have too many SaaS products in the market today?
  • How technology always starts with an expert and ends democratized

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Today, we’re joined by Pieter de Villiers, Co-Founder & CEO at Clickatell, the global leader in chat commerce. We talk about:



  • 3 pillars of excellence to measure decisions against when building a SaaS app
  • Changes in ideal customer profile from year one
  • Global democratization of SaaS investing
  • What to have a clear view of before writing a single line of code

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Today, we’re joined by Derek Rey, Investor + Founder & CEO at Demand Inc., a human-driven AI-enabled sales development team. We talk about:

  • The loss of knowledge of how to send good email
  • The paradox of needing AI in order to be human at scale
  • What Sales Development Reps can do to be successful, particularly while working with AI
  • The role of email marketing in building top of funnel pipeline

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On today’s episode, we’re joined by Sahil Patel, CEO at Spiralyze, provider of data-driven performance Conversion Rate Optimization (CRO) services.

We talk about:

  • How effective most companies’ websites are at lead gen
  • 3 common mistakes that lower website conversions
  • What to put on your homepage instead of boring stock images of people in a conference room
  • Why you should review your website translated into a language you don’t speak
  • The importance of talking about not just the ups, but also the downs in business

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On today’s episode, we’re joined by Praveen Narra, Founder & CEO of Tech.us, a Silicon Valley based software development company with a team spread across the globe.

We talk about:



  • Expected AI innovations, including large-scale personalization & “Invisible AI”
  • How AI is disrupting software development, including launching to multiple narrow markets
  • The “Minimum Wow Product” instead of MVP
  • Why you can't just hire an iOS developer and expect them to build a great mobile app
  • Importance of keeping up with the pace of tech innovation

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On today’s episode, we’re joined by John Sarver, Innovation and Technology Consultant at Saaslogic, providers of a next gen SaaS billing and subscription management platform.

We talk about:

  • The impacts of segmentation in optimizing revenue operations
  • If early-stage startups need a revenue platform
  • How startups can best transition from focusing on tech to operations
  • Generational gaps in purchasing patterns
  • Helping merchants test pricing strategies

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On today’s episode, we’re joined by Vipul Shah, Co-Founder (CEO & CFO) at SaaSWorks, which delivers a single source of customer, revenue, and usage data truth to CFOs and finance teams.

We talk about:



  • The importance of quality of revenue (& the boring side)
  • Managing the conflict of fast growth versus quality of revenue
  • The challenges of low-fit customers
  • Stopping sales to less successful customer segments
  • The 2 metrics investors are focusing on in this tough environment

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On today’s episode, we’re joined by Baird Hall, SaaS Builder and Co-Founder at Churnkey, the platform which supercharges every part of customer retention, helping companies optimize growth.



We talk about:

  • Advantages & disadvantages of various pricing model & their impact on churn
  • The 4 different types of churn
  • Dos & don’ts for SaaS startups to reduce churn
  • Important data to capture around customer cancellations
  • How customer reactivations are a big, often neglected opportunity for SaaS companies

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On today’s episode, we’re joined by Matt Verlaque, Chief Operating Officer at SaaS Academy, the complete business growth system for SaaS founders.

We talk about:



  • How SaaS companies are 10% art, 90% science
  • Making deposits into your customer goodwill account to avert disaster
  • Important founder attributes for success
  • The most innovative marketing strategies Matt has seen

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On today’s episode, we’re joined by Sid Banerjee, Chief XM Strategy Officer, Qualtrics, the leader and creator of the experience management category. We talk about:



  • Using automation to generate faster insights
  • Focusing on delivering value, and demonstrating that to prospective clients
  • How Gen AI is finding problems & recommending solutions
  • Using AI for right & left brain capabilities to build 150 different analysis models
  • Using analytics to determine where digital customer journeys break

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On today’s episode, we’re joined by Phil Ahad, Former CDO at Toluna, the leading global insights technology and panel provider. We talk about:



  • How much of Phil’s day-to-day work could be done by AI
  • Trading privacy for personalized recommendations
  • The need for human insights when testing future concepts
  • Reaching the point of fully democratized market research
  • How AI will disrupt revenue models

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On today’s episode, we’re joined by Lee Blakemore, Chief Executive Officer of Introhive, the leading Client Intelligence Platform. We talk about:



  • Building a culture that’s data-oriented & encouraging autonomy
  • Resisting unproductive fads, such as pushing for metrics that don't correlate to profit & revenue
  • Being pragmatic – without killing opportunities
  • Amusing anecdotes about the early cloud days
  • If startups should invest more in marketing or sales

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On today’s episode, we’re joined by Devvret Rishi, CEO & Co-Founder at Predibase, the low-code AI platform for developers. We talk about:

  • Progress towards democratization of LLM & AI
  • Tackling the main challenges of machine learning
  • Will LLM apps replace or enhance SaaS apps?
  • Insights from Predibase’s survey of 150 executives, data scientists, & developers
  • Why people will stop trying to use a cannon when they need a scalpel

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On today’s episode, we’re joined by Peter Voss, Founder/ CEO/ Chief Scientist, AGI Innovations & Aigo.ai, developers of the first and only “Chatbot with a Brain.” We talk about:

  • The 3 waves of AI
  • Hyper personalization as compared to generative AI
  • How chatbot technology in the future will conduct interviews to learn requirements
  • Traceability to understand any mistakes with AI
  • Building a truly personal assistant that serves your agenda, is hyper-personalized, & private

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On today’s episode, we’re joined by Ben Johnson Founder, CEO of Particle41, a provider of software and product development solutions crafted by world-class app development, DevOps, and data science teams. We talk about:

  • What components the CTO owns in a SaaS company
  • Optimizing the efficiency of dev teams
  • How much of the CTO role is internal vs. external
  • How to interview & identify a great CTO candidate

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On today’s episode, we’re joined by Jason Kruger, President & Founder at Signature Analytics, a provider of expert-level accounting and business advisory solutions to small and middle-market businesses throughout Southern California and beyond.

We talk about:

  • Accounting mistakes commonly made by SaaS founders
  • The challenges of balancing CEO optimism with necessary pragmatism
  • Areas successful SaaS CEOs spend the most time on
  • The collaborative process of developing KPIs
  • The trouble with viewing accounting as a necessary evil

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On today’s episode, we’re joined by Dan Balcauski, Founder and Chief Pricing Officer of Product Tranquility, a consulting firm in Austin, Texas focused on helping high-volume B2B SaaS CEOs define pricing and packaging for new products.

We talk about:

  • What people often get wrong about pricing
  • Pricing questions you should never ask
  • What to ask instead
  • The right way for companies to raise prices
  • How to determine if you should publish pricing online

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On today’s episode, we’re joined by Alex Levin Co-Founder & CEO at Regal.io, the outbound phone and SMS sales solution built to drive more conversations with your customers, so you can hit your growth goals way faster.

We talk about:

  • The value of start-up founders doing sales for the first few million in AR
  • Why AI won't replace humans (for a while)
  • The optimal speed for company growth
  • How to decide to take in more capital from outside sources to accelerate growth
  • The hardest parts about being an early-stage entrepreneur & advice for those stages

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On today’s episode, we’re joined by Jan Arendtsz, CEO & Founder, Celigo, a leading integration platform as a service (iPaaS) company.

We talk about:

  • Increasing efficiency with workflow automations
  • Powerful use cases for iPaaS
  • Using AI to make better SaaS products that help users be more productive
  • Empowering business users to automate their underlying business processes

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On today’s episode, we’re joined by Jason Radisson, CEO and founder at Movo, the AI-powered HR platform that automates the expensive, manual and time-consuming process of acquiring, engaging, and upskilling a high-volume frontline workforce.



We talk about:

  • How AI can help with workplace flexibility in the gig economy
  • Reducing HR’s paperwork burden, so they can focus on meaningful interactions with candidates
  • The implications of AI making software engineers 10X more productive
  • The coming Cambrian explosion of SaaS companies…. & what curbs enthusiasm

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On today’s episode, we’re joined by Ben Sebree, Senior Vice President of R&D, CivicPlus, a technology company committed to empowering governments to efficiently operate, serve, and govern through the use of innovative and integrated technology solutions.

We talk about:



  • Helping local governments to be more efficient in the modern cloud age
  • Measuring the potential impact & user adoption of new tech offerings
  • Digital initiatives, including AI, that cities can undertake to most benefit residents
  • How governments can build trust by providing more ways for citizens to interact with government

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On today’s episode, we’re joined by Seena Mortazavi, CEO, Chronus, the leading enterprise mentoring platform.

We talk about:



  • Differences between being a VC-backed versus bootstrapping for SaaS companies
  • The best time to bring in an investor
  • Focusing on lead generation versus product in early stage start-ups
  • Managing a global, dispersed team

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On today’s episode, we’re joined by Swathi Young, Chief Technology Officer, SustainChain, a global systems-based technology platform designed to drive unprecedented collaboration and joint action among organizations with a high commitment to sustainability.

We talk about:

  • Key steps to get started with generative AI & ML
  • Breaking down organizational silos to leverage emerging technologies
  • Reducing cloud computing costs & mitigating environmental impacts of ML
  • The “self-service” trend of empowering business users with tools for decision-making
  • The ethics of AI-generated art, writing, & music

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On today’s episode, we’re joined by Gregg Johnson, CEO, Invoca, the leader in AI conversation intelligence for revenue teams.

We talk about:

  • Bringing together the best of digital interactions & human conversations
  • Evolution of the sales organization in a growing company, with added buyer personas
  • Ways to help the organization help itself as you scale
  • Pros & cons of decentralizing
  • Being mindful of where you’re putting stress on the organization

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On today’s episode, we’re joined by Tim Ouimet, Board Member, Engage3 Solutions, Inc. Engage3 provides the industry's most complete view of competitive pricing and optimizes their customers' Price Image so they can profitably grow revenue and drive trips.

We talk about:

  • Balancing algorithms, AI, & ML plus human intuition to get answers
  • How data can deliver healthier food options, improving healthcare
  • Coping with rising compute costs
  • Variable pricing expanding into new industries & how to do it well
  • The machine-to-machine future we're driving into, with agent-based shopping

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On today’s episode, we’re joined by Michael Katz, CEO and Co-founder of mParticle an AI-powered customer data platform. 

We talk about:

  • Helping tame data chaos
  • Democratizing access to AI & data tools to bridge the divide between haves & have-nots
  • Facilitating communication & minimizing conflict
  • Opportunities & threats of AI… and when human intuition wins
  • What activities will make companies breakout

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On today’s episode, we’re joined by Michael Keeler, Chairman and CEO, LeaseAccelerator, a SaaS platform that helps companies automate the entire life cycle for leases, both real estate and equipment.

We talk about:



  • Managing the product roadmap scientifically & deciding where to invest
  • Listening to customers in structured ways
  • Qs Michael asks LeaseAccelerator’s top clients a couple times every year
  • Delivering what customers want without bloatware heaviness
  • The way to think about growing a SaaS business over time

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In this episode, Arman welcomes Lars Gronnegaard, CEO and co-founder of Dreamdata, as they discuss the importance of marketing data in a B2B market, and how a SaaS service was created to serve that need.

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In this episode, Arman welcomes Lars Gronnegaard, CEO and co-founder of Dream Data, as they discuss the importance of marketing data in a B2B market, and how a SaaS service was created to serve that need.

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On today’s episode, we’re joined by Scott Hurff, Founder & Chief Product Officer at Churnkey, a platform built to supercharge every part of customer retention and optimize your company’s growth.

We talk about:

  • Scott’s background and the story of Churnkey.

  • What a good SaaS product needs.

  • Ensuring company alignment when it comes to design.

  • Balancing flexibility, power and ease of use.

  • How pricing impacts customer retention.

  • How to raise SaaS prices without losing customers.

Scott Hurff - https://www.linkedin.com/in/scotthurff/

Churnkey - https://www.linkedin.com/company/churnkey/

This episode is brought to you by Qrvey

The tools you need to take action with your data, on a platform built for maximum scalability, security and cost efficiencies. If you’re ready to reduce complexity and dramatically lower costs, contact us today at qrvey.com.

Qrvey, the modern no-code analytics solution for SaaS companies on AWS.

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On today’s episode, we’re joined by Atif Ghauri, Senior Vice President at Cyderes, a global cybersecurity powerhouse offering comprehensive solutions around managed security, identity and access management, and professional services.

We talk about:

  • How Cyderes works and the problems they solve.

  • The evolution of cloud security.

  • The impact of AI on cybersecurity.

  • The biggest risk factors in cloud security today.

  • How new SaaS founders today should think about cybersecurity and common mistakes to avoid.

  • The turning point where SaaS companies have to start taking security more seriously.

  • Some of the things Atif has found surprising in his security career.

Atif Ghauri - https://www.linkedin.com/in/aghauri

Cyderes - https://www.linkedin.com/company/the-herjavec-group/

This episode is brought to you by Qrvey

The tools you need to take action with your data, on a platform built for maximum scalability, security and cost efficiencies. If you’re ready to reduce complexity and dramatically lower costs, contact us today at qrvey.com.

Qrvey, the modern no-code analytics solution for SaaS companies on AWS.

saas #analytics #AWS #BI

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In today’s episode, we’re joined by Reha Jhunjhunwala, Product Manager of AI ML Initiatives at eClinical Solutions, a company that helps life sciences organizations around the world accelerate clinical development initiatives with expert data services.

We talk about:

  • Reha’s background as a dentist and how she got into tech.

  • How machine learning and AI impact the software development process.

  • How AI will affect the traditional strengths of software in general.

  • What the considerations are around AI in healthcare where regulations are strict.

  • Some of the things slowing AI down.

Reha Jhunjhunwala - https://www.linkedin.com/in/rehajhunjhunwala/

eClinical Solutions - https://www.linkedin.com/company/eclinical-solutions/

This episode is brought to you by Qrvey

The tools you need to take action with your data, on a platform built for maximum scalability, security, and cost efficiencies. If you’re ready to reduce complexity and dramatically lower costs, contact us today at qrvey.com.

Qrvey, the modern no-code analytics solution for SaaS companies on AWS.

saas #analytics #AWS #BI

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On today’s episode, we’re joined by Vlad Eidelman. Vlad is CTO and Chief Scientist at FiscalNote — a leading technology provider of global policy and market intelligence uniquely combining AI technology, actionable data, and expert and peer insights to give customers mission-critical insights.

We talk about:

  • Vlad’s story and what FiscalNote does.

  • How AI changes software.

  • The importance of adding extra value to software.

  • What to do with user data?

  • How Vlad makes internal decisions at FiscalNote.

  • The impact of remote work.

  • The importance of building the right data analytics stack to acquire data.

Vlad Eidelman - https://www.linkedin.com/in/veidelman/

FiscalNote - https://www.linkedin.com/company/fiscalnote/

This episode is brought to you by Qrvey

The tools you need to take action with your data, on a platform built for maximum scalability, security, and cost efficiencies. If you’re ready to reduce complexity and dramatically lower costs, contact us today at qrvey.com.

Qrvey, the modern no-code analytics solution for SaaS companies on AWS.

saas #analytics #AWS #BI

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In today’s episode, we’re joined by Gleb Polyakov. Gleb is the CEO and Co-Founder of Nylas, a platform that allows developers to automate manual, repetitive everyday tasks with little to no code.

We talk about:

  • How Nylas works, the benefits it provides and who it targets.

  • The definition of first-party data and why it’s important.

  • The growth of the API economy.

  • The new roles of sales and marketing when selling to developers.

  • The trend of using education as a sales technique.

Gleb Polyakov - https://www.linkedin.com/in/gpolyakov

Nylas - https://www.linkedin.com/company/nylas/

This episode is brought to you by Qrvey

The tools you need to take action with your data, on a platform built for maximum scalability, security and cost efficiencies. If you’re ready to reduce complexity and dramatically lower costs, contact us today at qrvey.com.

Qrvey, the modern no-code analytics solution for SaaS companies on AWS.

saas #analytics #AWS #BI

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On today’s episode, we’re joined by Ellie Fields. Ellie is the Chief Product and Engineering Officer at Salesloft, which helps sales teams drive more revenue with the only complete sales engagement platform available in the market. We talk about:

  • Ellie’s background and what Salesloft does.

  • The changing trends in how companies use data.

  • Drawing valuable insights from unstructured data.

  • Putting workflow at the center of what you do, and the challenges involved.

  • Ellie’s experiences managing both product and engineering.

  • Are more autonomous teams more scalable?

  • Applying a metric- and data-oriented culture internally.

  • The impact of remote work on how companies operate.

Ellie Fields - https://www.linkedin.com/in/elliefields/

Salesloft - https://www.linkedin.com/company/salesloft/

This episode is brought to you by Qrvey

The tools you need to take action with your data, on a platform built for maximum scalability, security, and cost efficiencies. If you’re ready to reduce complexity and dramatically lower costs, contact us today at qrvey.com.

Qrvey, the modern no-code analytics solution for SaaS companies on AWS.

saas #analytics #AWS #BI

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On today’s episode, we’re talking to Si Dhanak. Si is the VP of Product at Latch, a company aimed at making spaces better places to live, work and visit. Here’s some of what we talk about:

  • Si’s background, how Latch works and the problems it solves.

  • Hardware companies that move into software and vice versa.

  • Do you need to choose between selling to businesses and selling to consumers?

  • Capitalizing on the transition from analog to digital.

  • Creating trust in digital innovations around physical security.

  • When is the right time to start a software business?

  • The challenges around valuing SaaS businesses.

  • Advice for people who want to start a SaaS company.

Shi Dhanak - https://www.linkedin.com/in/saayuj/

Latch - https://www.linkedin.com/company/latch/

This episode is brought to you by Qrvey

The tools you need to take action with your data, on a platform built for maximum scalability, security, and cost efficiencies. If you’re ready to reduce complexity and dramatically lower costs, contact us today at qrvey.com.

Qrvey, the modern no-code analytics solution for SaaS companies on AWS.

saas #analytics #AWS #BI

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On today’s episode, we’re joined by Phyl Terry, Founder and CEO of Collaborative Gain, a community of smart, passionate leaders who help each other build better, more customer (and employee) centric companies.

We talk about:

  • Phyl’s story and the story behind Collaborative Gain.

  • Phyl’s book, "Never Search Alone", and the three big ideas inside it.

  • Is there a business model behind the community Phyl has built?

  • The dangers of people thinking they have unlimited time in their careers.

  • How some organizations are naturally better at attracting the right people.

  • The value of combining the right people with the right vision.

Phyl Terry - https://www.linkedin.com/in/phylterry/#

Collaborative Gain - https://www.linkedin.com/company/collaborative-gain/

This episode is brought to you by Qrvey

The tools you need to take action with your data, on a platform built for maximum scalability, security, and cost efficiencies. If you’re ready to reduce complexity and dramatically lower costs, contact us today at qrvey.com.

Qrvey, the modern no-code analytics solution for SaaS companies on AWS.

saas #analytics #AWS #BI

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On today’s episode, we’re talking to Dylan Barrell, Chief Technology Officer at Deque Systems, Inc, a web accessibility software and services company aimed at giving everyone, regardless of ability, equal access to information, services and applications on the web.

We talk about:

  • Dylan’s background and what Deque does.

  • The importance of accessibility in software.

  • Dylan’s book, “Agile Accessibility Handbook,” and why he wrote it.

  • Are there any particular tools to identify accessibility issues in software?

  • Countries that are leading the way around SaaS accessibility.

  • Advice for smaller, newer SaaS companies to prioritize accessibility.

  • How tech trends like AI, the IoT and algorithms have impacted accessibility.

Dylan Barrell - https://www.linkedin.com/in/dylanbarrell/

Deque Systems - https://www.linkedin.com/company/deque-systems-inc/

This episode is brought to you by Qrvey

The tools you need to take action with your data, on a platform built for maximum scalability, security, and cost efficiencies. If you’re ready to reduce complexity and dramatically lower costs, contact us today at qrvey.com.

Qrvey, the modern no-code analytics solution for SaaS companies on AWS.

saas #analytics #AWS #BI

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On today’s episode, we’re joined by John Wills. John is the Field CTO at Alation, a data intelligence company that helps organizations find, understand and trust data.

We talk about:

  • John’s background and Alation.

  • Cataloging data within an organization.

  • How developers can access and use cataloged data.

  • Will data become more and more critical for organizations?

  • The friction between business growth and regulatory compliance.

  • The increasing complexity of data and how this impacts cataloging.

  • Different types of data marketplaces and the exchange between them.

  • The impact of machine learning and artificial intelligence on data cataloging.

John Wills - https://www.linkedin.com/in/johnwwills/

Alation - https://www.linkedin.com/company/alation/

This episode is brought to you by Qrvey

The tools you need to take action with your data, on a platform built for maximum scalability, security, and cost efficiencies. If you’re ready to reduce complexity and dramatically lower costs, contact us today at qrvey.com.

Qrvey, the modern no-code analytics solution for SaaS companies on AWS.

saas #analytics #AWS #BI

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In today’s episode, we’re joined by Michael Ramsbacker, Chief Product Officer at Trulioo, a leading global identity and business verification provider specializing in AML, KYC and KYB compliance.

We talk about:

  • Michael’s background and the problems Trulioo is trying to solve.

  • The importance of verifying identities across global markets.

  • The challenges of implementing identity verification in an internet built on anonymity.

  • How the role of product managers has changed as SaaS has evolved.

  • The kind of culture and conditions needed for a software organization to succeed.

  • How technologies like artificial intelligence and machine learning impact a SaaS product’s growth.

  • The foundations that need to be in place to have trusted identity verification online.

  • Key lessons for product managers.

  • Striking a balance between focusing internally and externally as a CPO.

Michael Ramsbacker - https://www.linkedin.com/in/ramsbacker/

Trulioo - https://www.linkedin.com/company/trulioo/

This episode is brought to you by Qrvey

The tools you need to take action with your data, on a platform built for maximum scalability, security, and cost efficiencies. If you’re ready to reduce complexity and dramatically lower costs, contact us today at qrvey.com.

Qrvey, the modern no-code analytics solution for SaaS companies on AWS.

saas #analytics #AWS #BI

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On today’s episode we’re joined by Manish Garg, SVP of Product and Technology at EarnUp, a tech platform that reduces risk, streamlines operations and improves the financial health of your borrowers.

We talk about:

  • How EarnUp works and the problems it solves.

  • How can startups successfully navigate the early stages?

  • Building something new vs. improving on an existing product.

  • A hybrid model between building on existing products and moving into innovation.

  • How to recognize a strong product-market fit.

  • The impact of AI and machine learning in business.

Manish Garg - https://www.linkedin.com/in/manishgarg/

EarnUp - https://www.linkedin.com/company/earnup/

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In today’s episode, we’re joined by Jon Darbyshire, Co-Founder and CEO at SmartSuite, a collaborative Work Management platform that enables teams to plan, track and manage workflows.

We talk about:

  • Jon’s background and how SmartSuite works.

  • No-code vs low-code.

  • What drove the popularity of no-code?

  • The value of being able to hire people from all around the world.

  • The similar driving factors behind remote work and no-code.

  • How the interaction between product management and engineering and QA has changed over time.

  • How will the no-code space evolve over the next 10 years?

  • The impact of AI and smarter algorithms in the no-code space.

Jon Darbyshire - https://www.linkedin.com/in/jondarbyshire/

SmartSuite - https://www.linkedin.com/company/hellosmartsuite/

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In today’s episode, we’re talking to Lenley Hensarling, Chief Product Officer at Aerospike, Inc. Aerospike is a real-time data platform that allows users to act in real time across billions of transactions while reducing their server footprint.

We talk about:

  • Lenley’s background and the problems Aerospike solves.

  • The particular domains and industries that benefit from this kind of technology.

  • How the cloud has impacted what Aerospike does.

  • Why some people might choose on-premise over the cloud.

  • Finding the balance between customer-centric and market-centric.

  • Balancing product management with tasks like customer interaction and engineering.

Lenley Hensarling - https://www.linkedin.com/in/lenleyhensarling/

Aerospike - https://www.linkedin.com/company/aerospike-inc-/

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On today’s episode, we’re talking to Gautam Ijoor, President and CEO of Alpha Omega Integration, a company that creates new possibilities through intelligent end-to-end mission-focused government IT solutions.

We talk about:

  • Gautam’s background and his entrepreneurial journey.

  • How Alpha Omega works and the areas they focus on.

  • How Gautam sees SaaS in relation to government.

  • Are concerns about putting data in the cloud over, or is there still work to do?

  • The potential for SaaS companies in the federal contracting space.

  • The importance of ease of use in SaaS.

  • The drawbacks of subscription services for governments.

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In today’s episode, we’re joined by Daniëlle Keeven, VP of Finance at Paddle — the only complete payments infrastructure provider for SaaS companies.

We dive into all kinds of topics, including:

  • Daniëlle’s background and how she came to join Paddle.

  • Why finance is often an afterthought for founders.

  • Important steps founders need to take when they start making money.

  • How does the subscription model make things more complicated for software companies?

  • The impact of regulations on the SaaS space.

  • The evolution of software and operating systems, and what the future holds.

  • The future of self-sustaining software.

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On today’s episode, we’re talking to Sunthar Premakumar. Sunthar is the SVP of Product at Rex, a technology, investment and real estate company. We dive into a wide range of fascinating topics, including:

  • How Rex got started and the problems it solves today.
  • The importance of getting your business in front of customers early.
  • How SaaS sales differs from traditional sales.
  • Is it best to develop a product first or build a product around the right person?
  • Could the “superSaaS” model eventually take over and push out individual SaaS companies?
  • Lessons Sunthar has learned and things he would do differently.

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In today’s episode, we’re talking to W. Curtis Preston, Chief Technical Evangelist at Druva. Druva enables cyber, data and operational resilience for organizations with its Data Resiliency Cloud.

We cover a wide range of fascinating topics, including:

  • W. Curtis’ background and how he came to join Druva.
  • The problems Druva solves and the customers it serves.
  • What security issues should we be paying more attention to in SaaS?
  • The security challenges with passwords and multi-factor authentication.
  • The importance of backups for SaaS vendors and customers.
  • Why SaaS companies should consider hiring a tech evangelist.

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In today’s episode, we’re talking to Andy Serwatuk, Director of Solutions Architecture at Onix Networking Corp., a Google Cloud Premier Partner enabling companies to effectively leverage the Google Cloud Platform across industries and use cases.

We discuss:

  • Andy’s background and how he started at Onix.
  • The differences between SaaS and non-SaaS companies.
  • Is Google Cloud a no-brainer for SaaS companies today?
  • The value of outsourcing tasks to citizens.
  • How can SaaS companies learn more about IoT and other emerging trends?

…and much more.

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Qrvey, the modern no-code analytics solution for SaaS companies on AWS.

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In today’s episode, we are joined by Boris Berenberg. Boris is VP of Product at Modus Create, a digital transformation consulting firm aimed at helping clients build competitive advantage through digital innovation.

We talk about:

  • How Modus works and the problems it solves.
  • Boris’ background and how he got into building products.
  • Finding the optimal sweet spot between growth and efficiency.
  • Redefining your target audience and customer needs.
  • The importance of go-to-market for products.
  • The various phases of thinking through a successful product.
  • The importance of quality content in SaaS.

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In today’s episode, we’re joined by Indus Khaitan. Indus is the CEO and Co-Founder of Quolum, a platform to make buying SaaS products as easy as possible.

We talk about:

  • Indus’ background, growing up in a mining town in India and moving to the USA to work in tech.
  • How Quolum got started and the problems it solves today.
  • Growing a business slowly and organically vs pushing to grow as fast as possible.
  • Indus’ advice for early-stage founders.
  • Is the SaaS market too heavily influenced by investors?
  • The danger of celebrating unicorn valuations and funding.
  • Some of the key events in Indus’ life that helped him in business.
  • Why do people choose to risk it as a founder?

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Qrvey, the modern no-code analytics solution for SaaS companies on AWS.

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In today’s episode we’re talking to Dvir Shapira. Dvir is Chief Product Officer at Venn LocalZone, a company that’s creating a secure workspace for remote work.

We talk about:

…and much more.

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In today’s episode, we’re joined by Joyce Durst. Joyce is the CEO and Co-Founder of Growth Acceleration Partners (GAP), a strategic software delivery partner based in Austin, Texas.

We talk about:

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In today’s episode, we’re talking to Rick Spencer. Rick is VP of Product at InfluxData, a platform to help developers build time series-based applications quickly and at scale.

We talk about Rick’s background, how InfluxData got started, and the kinds of problems it solves today. Rick describes the differences between building a product for developers and one for non-developers.

We go on to discuss the difference between a time series database and a regular database, the benefits of a time series database, the idea of data gravity, and the interaction between engineering and product teams.

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Qrvey, the modern no-code analytics solution for SaaS companies on AWS. 

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In today’s episode, we’re talking to Mariano Jurich, Project and Product Manager at Making Sense — a platform for developing game-changing software solutions.

We talk about the history of Making Sense and what the company is working on today, how to recognize when a new customer is a good fit, understanding the many types of users that use your product over time, and the importance of focusing on user experience.

We go on to discuss the reasons why a company with a strong product-market fit might still struggle to achieve success, how remote work could shape the future of software development, and how the software industry in Latin America specifically looks set to change.

Finally, we talk about how the growth of Web3 will impact software development, lead to greater democratization, and drive a more globalized world.

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In today’s episode, we’re talking to Baskar Agneeswaran, CEO and Co-Founder at Vajro, a cloud-based mobile commerce platform for building high-converting mobile apps for online stores.

We talk about Baskar’s and Vajro’s background, how it’s possible to build an app within 60 minutes, and how smartphones might evolve over the next 15 years. Baskar also shares the marketing and sales models used by his company.

We discuss the difference between companies that have sales as a growth engine and those that have marketing as a growth engine, and how to strike a balance between these and the product itself. Baskar shares some of the lessons he’s learned scaling a company like Vajro. He also explains the different phases of growth.

Finally, we talk about the importance of diversity and how to balance that with alignment around a core mission.

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Qrvey, the modern no-code analytics solution for SaaS companies on AWS.

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In this episode, we’re talking to Kaj van de Loo, Chief Technology Officer at UserTesting.

We talk about the company’s history and the problems it solves, the way Agile development methodologies have evolved, the different types of Agile development, and the differences between B2B and B2C software.

Kaj talks about some of the best ways for companies to understand users and how to analyze data like web traffic, the growing importance of personalization in user experience, the best time to add product management to a team, and more.

Finally, we talk about the ideal ratio of QAs to developers and whether being a CTO makes someone a better CEO.

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In this episode, we’re talking to Brook Lovatt, Chief Executive Officer at Cloudentity. Cloudentity is a company that provides application and security teams with a better way to automate and control how information is shared over APIs.

We talk about the problems Cloudentity solves and how it came to be, along with the options available to today’s SaaS companies when it comes to building a security authorization layer. Brook shares some of the positive impacts of facilitating data sharing.

We discuss the differences between data and API, how SaaS has changed over time, the shift towards more product-oriented CEOs (and the advantages of this as a company scales), and the trend of selling software directly to developers.

Finally, we look at the growing importance of being a product specialist, and what the future holds for SaaS and developers.

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In this episode, we’re talking to Ken Babcock, Co-Founder of Tango. Tango is a platform for building beautiful step-by-step how-to guides with screenshots, in seconds.

Ken talks about meeting his co-founders at Harvard Business School and how the project got started, and we go on to discuss how well-defined processes and documentation can make a company much more scalable. How has the pandemic and the rise of remote work affected the need for clear instructions and documentation?

We talk about how SaaS companies can help other businesses transition to the digital world and the role well-documented processes play here. Is there a difference between B2B and B2C SaaS companies when it comes to digital transformation? We also discuss how companies might sometimes grow too fast and hinder progress this way.

Finally, we talk about the pros and cons of VC funding and what the near future holds for Tango.

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Welcome to the latest episode of SaaS Scaled. Today we’re joined by Chris Wacker, CEO at Laserfiche, the leading SaaS provider of intelligent content management and business process automation.

We chat about how Laserfiche came into being, how SaaS has changed and impacted business over the years, the impact of Covid, and the impact of widespread digital transformation on the world. Chris shares some of the key principles that make a SaaS team and product successful.

We go on to discuss the difference between short- and long-term thinking with SaaS and how to strike the right balance here, both in SaaS and in business generally. Finally, Chris shares a book that has had a big impact on him.

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In today’s episode of SaaS Scaled, we’re talking to Maria Thomas. Maria is Chief Product Officer at Buffer, a SaaS company building a social media and organic marketing platform for small businesses. Maria focuses on the design elements of marketing and engineering.

We chat about the main problems Buffer solves and how it came into being, and Maria talks about the importance of transparency within SaaS companies and the benefits of being a value-driven company.

We go on to discuss the future — how are Web3, decentralization, and other emerging technologies changing the way the internet works and how people monetize their work? Maria talks about vision and how Buffer defines its vision in a more narrow sense.

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Welcome to the latest episode of SaaS Scaled, where we’re talking to Patrick Parker, CEO of SaaS Partners — a company aimed at helping people build and scale their own SaaS businesses.

Patrick talks about his experience in consulting and software security, and what ultimately led him to start building SaaS Partners. We address why new startups so often fail and discuss some of the key challenges they need to overcome. What are some simple things new startup founders can do to boost their chances of success?

We discuss the importance of focusing on one key problem at a time, and Patrick talks about the value of reusing and copying certain successful models of building a startup. We also dive into the impact of emerging technologies on the SaaS space such as AI, machine learning, and the metaverse.

Finally, we talk about Web3, cryptocurrency, and blockchain, what this growing trend means for SaaS and the world as a whole, and how long it will take to become truly mainstream.

This episode is brought to you by Qrvey

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Qrvey, the modern no-code analytics solution for SaaS companies on AWS.

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In this episode of SaaS Scaled, we’re talking to Joe Keehnast. He’s the VP of Product at RevenueWell, a company that gives group dental practices and DSOs the tools they need to align marketing and operations across multiple locations.

We chat about Joe’s experience and history and dive into how RevenueWell works and some of the main problems it solves. We also cover some of the challenges involved in building a project like RevenueWell and the pros and cons of building, buying, and renting software.

Joe shares his thoughts on the most effective way to keep the people in your business consistently aligned and on the same page. How do you deal with the feedback you get from different areas like sales, market, and existing customers when it comes to product management?

Finally, we talk about the importance of customer conversations when it comes to making product decisions, and how to define a clear and useful product vision.

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In today’s episode of SaaS Scaled, we’re talking to Jim Walker, Principal Product Evangelist at Cockroach Labs.  

We talk about what Jim’s role involves and why it’s so important. He explains the difference between being a product evangelist and simply selling the product. He also gives us some insight into Cockroach Labs and the problems they solve.

We discuss transactional data and how to strike a balance between centralization and decentralization when it comes to scalability. Jim shares his thoughts on how SaaS companies should approach product marketing and asks, do the time-tested methods of the last couple of decades still work?

Jim dives into serverless technology and how it can help businesses scale in a more optimized and sustainable way. He also looks at how more distributed systems can help build a better world.

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In this episode of SaaS Scaled, we’re talking to Curtis Barker. Curtis is the VP of Product Strategy at Rezilion, a platform built to help organizations take control of their actual attack surface.

We talk about how Rezilion came to be, how it works, and what problems it solves. Curtis discusses how cloud computing in general has changed over the years and the specific regulations and frameworks that have evolved. How have these standards shaped the cloud space, for better or worse?

Curtis talks about the differences between product strategy and product management, as well as the kind of personality and skills needed to be successful in each, based on his own experience. 

We discuss how SaaS looks set to change in the coming years and where it needs to change the most, specifically regarding security. And Curtis shares his thoughts on the future of technologies like machine learning and artificial intelligence.

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In this episode of SaaS Scaled, we’re talking to Ian Ranahan. Ian is CEO at Kami Vision, a company focused on vision AI.

We talk about what Kami Vision does, the different technologies it deals with, some specific use cases, and how the company has grown and evolved over time. Ian describes some of the solutions the team is working on—like running AI on the edge on cameras to send alerts when people have an accident.

We discuss the first stages of building a software solution and the steps Ian and his team take to get to know their users and work out how to solve their problems, and how this paves the way for future products and marketing campaigns.

Ian also talks about his “wish list” and what he hopes to see happen in the tech space over the next few years, the growing popularity of buying software versus building it, and the pros and cons of this. Finally, we talk about the importance of widespread data and how it impacts the software industry and Kami Vision.

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In this episode of SaaS Scaled, we’re joined by Fred Koopmans. He’s the Chief Product Officer at BigPanda, a service that helps businesses keep their digital services up and running around the clock.

We chat about what Fred does, the problems BigPanda solves, how he has seen the software industry change over time, and how SaaS has changed from an internal viewpoint. We discuss how companies could take an on-premise software solution and make it a cloud SaaS product, and how to do that successfully while minimizing risk. We also talk about the different challenges big and small companies may face here.

We also talk about companies reinventing themselves, the risks involved in this, and the pros and cons of getting acquired instead. Fred also tells us about the upcoming annual event at BigPanda to bring IT operations people together.

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In this episode of SaaS Scaled, we’re talking to Devin Johnson, CEO and Co-Founder at Kennected—a SaaS company built to simplify things for business owners and entrepreneurs through lead generation, automation, and education.

Devin talks about how he got started as an entrepreneur in the world of sneakers and how he built up his digital marketing skillset. We talk about the major challenges faced by SaaS companies as they try to grow and scale, the transition to the digital economy, and the future of remote work.

We also talk about what motivates the younger generations in the workplace today, how to make things more exciting for your team, and the importance of transparency and openness within organizations. 

Finally, Devin talks about the differences between being a CEO and a founder, his experience being both, and what the future holds for him and Kennected.

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In this episode of SaaS Scaled, we’re talking to Steven Schneider. Steven is the CEO of Capitol Canary, a company based in the DC area that works with government affairs teams to help give them the edge to win their policy battles.

We chat about the problems that Capitol Canary deals with and Steven’s experience as CEO, including some of the challenges he faced along the way and the various roles he has played. We talk about the difference between addressing existing market needs and creating new markets, and Steven shares his thoughts on when to be innovative and when to play it safe.

We talk about data and the differences between a company with a strong data culture and one without. We also discuss how analytics will continue to play a more important role in businesses and applications, and what this means for the future. Finally, Steven speaks about how Capitol Canary plans to use data as time goes on.

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In this episode of SaaS Scaled, we’re talking to Matthew Himelstein, VP of Product at Wonolo. Wonolo is a platform designed to connect blue-collar workers with gigs. It has experienced several years of impressive growth.

Matthew talks about his experience with Wonolo and shares some advice for founders who want to start a new SaaS company. We discuss the importance of using tools such as automation to save time and improve efficiency. 

We chat about the importance of data for today’s companies, the benefits it brings, and the challenges involved. Matthew shares his thoughts on the best ways to structure a SaaS company, what to focus on, what metrics to track, and when to stop tracking them. Finally, Matthew talks about his blog.

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In this episode of SaaS Scaled, we’re talking to Daniel Saks. Daniel is the president and co-founder of AppDirect, a platform that allows businesses to access all the tools and capabilities needed to thrive in a rapidly evolving digital world.

Daniel talks about how AppDirect got started, the problems it solves, and the story so far. We talk about the growth of the digital economy in recent decades and the changes that Daniel has noticed over time.

We talk about the rise of SaaS companies, and what the future holds as some companies move from direct to indirect selling, and single-channel to multi-channel. Daniel shares some of the various factors that could bring down the cost of sales for SaaS companies.

Finally, Daniel talks about his own podcast and shares one of his favorite books.

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In this episode of SaaS Scaled, we’re talking to Brian Dreyer, VP of Product Management at SightCall. Brian is here to talk about his experience in SaaS product management, share what he’s learned over the years, and tell us how things have changed.

Brian talks about how he would do product management today if he had to start a company from scratch, and why. We talk about how to successfully pivot and restart products and the challenges involved. Brian also mentions how SaaS has changed over the last couple of decades and the new challenges that have arisen.

We also dive into how the relationship between product and marketing has changed over the years, and Brian talks about how cloud computing has evolved and where it’s headed. Finally, he shares some recommendations for further reading for anyone interested in SaaS product management.

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Welcome to the Qrvey Podcast. In today’s episode we’re talking to Nick Durkin, Field CTO and VP of Field Engineering at Harness. He has experience in all kinds of areas, from investing to understanding architecture, so he’s the perfect guest to kick off our podcast!

Nick shares some of his knowledge around how SaaS companies can grow and scale faster, the importance of time and speed in the SaaS niche, and the biggest challenges facing companies here.

We discuss the importance of SaaS companies understanding their core competencies and focusing on what they do best. We also dive into the pros and cons associated with using third-party tools instead of developing everything themselves. Nick talks about the trends of the cloud age, like serverless architecture, and how important they are. Is this the only way to go?

Finally, Nick explains the importance of people when building companies, and creating a positive environment and culture for collaboration between everyone involved.

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Welcome to the SaaS Scaled podcast, where we host regular conversations with people from every corner of the SaaS space. We’ll talk about growing, scaling, and developing SaaS companies, as well as all the challenges involved in this. We’ll be speaking to seasoned veterans of the SaaS space and getting valuable insights from them — insights gathered over years of experience in the trenches.

Join us as we dive deep into the world of building and scaling SaaS projects.