Pioneer Knowledge Services: Recent Episodes
Pioneer Knowledge Services
BYNTK Cover featuring Yadira CaroYadi Caro has been working with teams of developers and engineers for over a decade with US military organizations. Her expertise is to work with teams and customers solving organizational business processes and creating technical solutions. Her certifications include Organizational Behavior (Harvard), Project Management Professional (PMP), Scrum Product Owner, Certified Knowledge Manager, Lean Six Sigma, and Business Analytics (MIT). She has worked with hundreds of customers across the world as she fluent in Spanish and Portuguese. While she continues her work as a consultant in the Defense industry, Yadi also provides training and coaching to help teams and individuals master the "soft" skills they need to succeed. She also recently completed an ADHD (Attention Deficit Hyperactivity Disorder) and Life Coach Certification Program, which enriches her experience to coach neurodiverse individuals. Connect via LinkedIn Discover Hardcore Soft Skills Podcast
Dr. Annie Green is a Digital Thought Leader and Knowledge Strategist/Architect. She advocates for leadership and management of organizations to learn what they need to know to improve the overall health and performance of their organization. She provides the “big picture” that gives a more holistic solution. Her 30+ years of expertise have resulted in a harmonious blend of theory, practice and continuous learning focused on optimizing business/IT alignment, data management, artificial intelligence, knowledge management, digital transformation, change management, and governance, in commercial, public, and government sectors. She is an advisor, professor, lecturer, speaker, journal reviewer, author, served as the lead faculty member for the KM Global Network’s (KMGN) online course “KM in AI,” currently serves as the KMGN’s liaison to the International Institute for Knowledge and Innovation (IIKI), the current Director of Education Programs and Partnerships for IIKI, the co-founder of the Knowledge Management Education Forum (KMEF), served as the lead organizer of the International Conference on Intellectual Capital, Knowledge Management, and Organizational Learning (ICICKM-2013), and served as a committee member on the National Academy of Science, Engineering, and Medicine (NASEM) investigative studies. An interview: Convergence Conversation: Unpacking Knowledge Management with Dr. Annie Green - Deborah Westphal
Andrew is recognized globally across Arup as a subject matter expert on Knowledge Management especially around capturing and applying Lessons Learnt and Communities of Practice (COP)Andrew has designed and delivered numerous innovative and engaging workshops with employees from numerous disciplines up to executive level.He engages with a number of respected KM (Knowledge Management) Networks globally to listen, learn and contribute to the debates around all aspects of KMHe’s also delivered talks around the world at KM Conferences mainly discussing how to capture experiential knowledge but also how it can be applied in day to day project work and through COPSOutside of his family, he loves Cricket, the TV Series West Wing, the writings of Tolkien, Early Music, Japan and its culture and the mighty Pink Floyd.Andrew retains a passionate curiosity about the world and want to challenge employers to deliver better KM for knowledge workers to fulfill their dreams. https://earthshotprize.org/ https://www.arup.com/
Luis Suarez is a well-seasoned Social / Open Business strategist and 2.0 practitioner with over 26 years of working experience on Knowledge Management, Collaboration, Learning, Online Communities, Remote / Distributed Work and Social Networking for Business, I’m currently focusing on helping organizations make the most out of their own change management initiatives and digital transformation programs (including Social Business) by making sense of their own data analytics visualizations. In a nutshell, work smarter, not necessarily harder. Luis works for panagenda as a business developer, Digital Transformation and Data Analytics doer.Connect with Luis on Mastodon at @elsua or via LinkedIn
Sue Lacey Bryant is passionate about bringing the expertise of knowledge specialists to inform the millions of decisions made across healthcare day by day, whether by the C-suite, on the hospital ward or out in the community. As Chief Knowledge Officer for Health Education England and national lead for NHS knowledge and library services at Health Education England, Sue heads up a team working with health librarians right across England, and also with partner organizations to implement HEE’s strategy: Knowledge for Healthcare. Sue’s focus is on maximizing opportunities to enhance knowledge services and maximising the use of knowledge in healthcare. Inspired by her role as Review Manager for the Topol Review, Sue chaired the CILIP Technology Review and is committed to creating opportunities for the library workforce of today and tomorrow to gain the skills and confidence for success in our digital age. She draws on experience in the public and private sectors, including as a Director of a Clinical Commissioning Group. A Fellow of CILIP, Sue received the 'Walford Award' in 2018 for making an outstanding contribution to knowledge management. Sue is Chair of CILIP Board and on the Editorial Advisory Board, HILJ. An Associate of the Faculty of Clinical Informatics, she serves on the UK MCBK Steering Group. A quality improvement facilitator, Sue is a member of the Primary Care Improvement Community, sharing QI tools and techniques. She is also an Executive Coach.Back at home, Sue writes a column for the village newsletter, relishes family life, and likes to fit some art deco into holidays.Knowledge for Healthcare Strategy https://www.hee.nhs.uk/our-work/knowledge-for-healthcare Gift of Time: https://www.hee.nhs.uk/our-work/library-knowledge-services/value-proposition-gift-time #AMillionDecisions https://library.nhs.uk/our-work/making-a-positive-impact/
Elizabeth Hunt is Senior Director, Global Network Marketing and Enterprise Communications at TechSoup. She leads a team that strategically supports the digital marketing needs of the TechSoup Global Network of 62 independent big tech NGOs who collectively serve mission critical technology solutions, strategy and skills-building resources to community-based nonprofit organizations in more than 230 countries in 39 languages. She also guides strategic communications to share the TechSoup impact story and to amplify the power of civil society. A former journalist, Elizabeth holds a Masters in International Relations and Economics from the Johns Hopkins School of Advanced International Studies. She is Vice President of the Gilbert M. and Martha H. Hitchcock Foundation, which has served the greater Omaha, Nebraska area for nearly 80 years. She is inspired daily by changemakers who are rooted in local communities all around the world. She lives just north of San Francisco with her husband, two year-old daughter and dog.TechSoup supports nonprofits, charities and libraries around the world by providing access to mission-critical technology solutions, learning resources that build professional skills, and opportunities to network and engage in community. Support TechSoup and the digital transformation and resilience of civil society today!TechSoup Global Survey https://blog.techsoup.org/posts/new-techsoup-study-opens-a-window-into-how-we-work-with-data#NPTech #NonprofitPodcast #Nonprofits #NPdata
Shruti Ramaswami is the Vice President of Strategic Relationships and Strategy at TechSoup. In her role, Shruti manages corporate relationships to help technology companies distribute and engage with the civil society sector. She also helps lead TechSoup’s overall strategy with a goal of supporting TechSoup’s sustainability while supporting the evolving needs of the sector and championing values of equity, inclusion, and diversity. Shruti holds a Masters in International Business and Development Economics from the Fletcher School at Tufts University, with a focus on the role of the private sector in sustainable development. She currently resides in New Jersey with her husband and two young sons. She is also a member of Chief, a network focused on connecting and supporting women executive leaders, with the hopes to cultivate and support more women in leadership positions. Support TechSoup and the digital transformation of civil society today! #NPTech #NonprofitPodcast #Nonprofits #NPDataTechSoup supports nonprofits, charities and libraries around the world by providing access to mission-critical technology solutions, resources that build professional skills, and opportunities to engage in community.@TechSoup
BYNTK Neil Wagner, Carolina Trigo, and Jorge Ricardo Calejo
Carolina Trigo is passionate about what she does, she has been a project manager at DevScope since 2018. With a background in Hospitality and Digital Marketing, having worked in Spain and Mozambique, she is a proactive person and loves to make omelets without breaking any eggs. Avid for knowledge, she will be in a constant search for learning, she has a creative mind and is a people person and a problem solver. Last year, Carolina won the gold award “Young Project Manager of the Year 2021”, an initiative promoted by APOGEP (Portuguese Association) and IPMA Young Crew Portugal.
Neil Wagner graduated with a B.Comm in 1976 and an MBA in Finance from Concordia University in 1978, and went to work at Bell Canada in Ottawa, where he quickly applied his financial and quantitative skills to write the first financial plan for the Computer Communications Group of Bell. After 2 years, Neil was recruited by an old professor from Concordia to teach Finance at the University of Calgary and considered doing a doctorate in Finance. Neil spent four years as a full-time faculty member at the university but realized that he did not have the passion to be an academic. As a believer in giving back to the community Neil is the Volunteer CIO for the Calgary Counseling Center, a not-for-profit counseling and educational institution, where he has guided the implementation and adoption of a highly sophisticated technological footprint designed to tightly support the organization’s business & research goals. Neil was a long-serving member of the Deans Advisory Committee for the Computing in Business program at Mount Royal University in Calgary.
Jorge Ricardo Calejo is the Portals Team Manager at DevScope and has over 17 years of experience working with Microsoft Technologies, from .NET to SharePoint and Office365. He loves to design new solutions, leader of a great team, passionate for tech and problem solver. Father of twins is also Co-Founder and Evangelist of the Portuguese Community for Power Platform.
Amit Taneja serves as the inaugural senior vice president and chief inclusion, diversity, equity, and accessibility (IDEA) officer at Chautauqua Institution. He provides leadership on several institutional priorities to make Chautauqua more diverse, equitable, inclusive, and accessible, including the creation of the IDEA strategic plan, training, policy issues and practice updates. Amit engages with the leadership of various Chautauqua community groups and all Chautauquans on IDEA related initiatives. He consults with Chautauqua Institution groups or individuals that want to create their own IDEA related goals that support the larger IDEA strategic plan. He is especially passionate about engaged dialogue and partners with several institutional offices and personnel to infused IDEA principles and practices in the work of the staff, board and community organizations.
In his personal time, Amit enjoys gardening, flying kites, and making bow-ties, and he is a techno DJ with his own podcast. He put his bow-tie-making efforts on hold during the pandemic and made and donated more than 200 masks to essential workers, those working in health care facilities, and those at higher risk of COVID-19. He and his husband, Christopher live with their two feline overlords – Calvin and Hobbes.
John Antill is currently a Knowledge Manager at US Army Expeditionary Civilian Workforce. With over 14 years of progressively responsible knowledge management experience in complex technical roles – both military and civilian – requiring exceptional project coordination, problem solving, and management skills, John has established a track record of success by leveraging a collaborative leadership style to accomplish all short- and long-range objectives. An engaging and articulate communicator, he is able to clearly convey complex technical information and propose novel solutions to build consensus with key project stakeholders, including high-value clients and executive leadership. Furthermore, his consistent focus on remaining at the forefront of rapidly evolving technology allows him to drive enterprise-wide innovation and maintain a competitive advantage. He is an accomplished international author, writing 58 articles on knowledge management. John has spoken at several conferences nationally and internationally.
John is on the Board of Minority Empowerment Through Technology which provides under-served college STEM students to get the technology they need to be successful in their course-ware and projects. John holds a Master of Science in Knowledge Management from Kent State University and a Master of Certified Knowledge Management from the KMInstitute.
https://realkm.com/author/john-antill/
Kevin Moffatt, Co-Founder and CEO of Valencor, is a hands-on executive leader with over 20 years of experience leading multi-national teams providing innovative enterprise solutions and services in challenging operational environments. His focus on enabling and aligning high performing teams and evolving technical approaches has consistently delivered results across a broad spectrum of disciplines, including targeting, Counter-IED, strategy and assessment, national capacity building, ISR operations, and intelligence analysis, in support of US Government and Multi-National Coalition operations around the world. He spent over two years, cumulatively, deployed to Iraq and Afghanistan during this time, working directly with stakeholders to understand and meet critical operational needs with agile solutions—credited by senior commanders with saving lives and resources.
As comfortable in the boardroom as he is in the field, Kevin led organic revenue growth of a new business portfolio in a small company to over $60M per year in seven years, which was instrumental in the company’s success. Following an acquisition by private equity in 2016 and subsequently by a large defense integrator in 2018, Kevin led successively larger business units in the C5ISR domain, ultimately managing a Profit & Loss center with over $600M in annual revenue, providing full lifecycle software development and engineering services to the Department of Defense and Intelligence Community.
Kevin has an MS in Management Information Systems from Bowie State University and a BS in Legal Studies from the US Air Force Academy, where he was a Distinguished Graduate. He previously served as a US Air Force intelligence officer.
Moya (Deacon) Radley serves as Manager of Technical Capability at IAG New Zealand and is an experienced data, information and knowledge management professional, with a track record of leading teams and delivering projects. She is passionate about developing people, and encourage a collaborative and safe culture to help team members become the best that they can be, which helps to enable the delivery of valuable outcomes for organizations.
Moya started her career as a social anthropologist – and worked in that field for around 10 years in South Africa. She was particularly interested in African Philosophy, indigenous healing, and indigenous knowledge networks. After the closure of the Social Anthropology department at the university where she was teaching. Then Moya up-skilled into computers and completed an MCSD.
Her career has included both knowledge and information management roles, especially understanding that knowledge management critically needs to support what we teach our people in the corporate environment. It is a key enabler for people to be setup for success in their roles. Moya has been fortunate to have had opportunities to grow in other domains too, such as business analysis, agile, data governance and learning design and change management. Moya stated, "These skills all work together and intersect to aid my passion for adding value to people and helping to set them up for success – no matter the role I am in."
Kelly Barrett has worked for the IRS for 23 years, starting as a Data Entry Transcriber and worked his way up to a Human Resources Education and Knowledge Management Specialist. Kelly has over 15 years of training project management experience with an expertise in eLearning course development and is a certified Instructional Designer (ISD) and Online Training Professional (COTP).
In 2014 Kelly began researching MicroLearning Videos and how they can increase retention of training. With his Bachelor’s Degree in Broadcasting, he started a program called Self-Help Online Tutorials (SHOTs). He has since grown the program to an enterprise-wide initiative with nearly 700 SHOTs videos for all 84,000+ IRS employees to view, anytime they need to. Kelly designed these videos to be 3-minutes or less, which are narrated, and either demonstrate a specific process or action, or they provide information or overviews on a wide range of topics. Kelly recently won the Training Officer Consortium’s Innovation Award for his SHOTs program, and he also personally won the Federal Government Distance Learning Association (FGDLA) Pioneer Award for SHOTs.
MicroLearning IRS SHOTS
Kelly met his wife while working in Data Entry at the IRS and now has two children. He also is the head volleyball coach for the local Jr High School and coaches his daughter’s Club Volleyball team. Kelly and his wife enjoy cooking and even published their own cookbook with over 190 recipes and are currently working on their 2nd cookbook.
https://www.govloop.com/author/kellyb94 12 Articles I wrote for GovLoop. It’s basically a brain dump of my SHOTs program.
Ana Neves
Ana is the founder and managing director of Knowman, a consulting company focused on knowledge management and enterprise social networks.
Prior to this, she has worked with public and private sector companies in different countries. In the UK, she was Knowledge Network Manager at the NHS Modernization Agency and Cultural Change Manager at Abbey National.
She is the organizer of the Social Now conference, responsible for portal KMOL, coauthor of the Social Collaboration Maturity Benchmark and author of the biannual study on Knowledge Management in Portugal and Spain.
She is passionate about people and is always seeking better ways for people to learn and interact with each other, building better organizations and a better society.
Jaap Linssen
Jaap is founder and owner of OrangeTrail and coauthor of the Social Collaboration Maturity Benchmark.
He shows organizations, teams, and individuals the benefits of social collaboration and communication. He assists multinational organizations such as Nestlé, Heineken, Booking.com, or ING bank. He specializes in large scale change programs and driving employee engagement.