Work It: Recent Episodes
CNA
Work doesn't have to be a grind, it can be empowering, uplifting and purposeful. Adrian Tan helps navigate issues related to the corporate life - from minefields to management, in this weekly podcast.
As more mature professionals rethink the last chapter of their careers, a new format of work has emerged as an alternative to full retirement or traditional full-time jobs that no longer fit them. Nat Fetalvero and Gerald Tan speak with Wendy Yeo, the project lead for Prudential’s "fractional" work initiative, and Marcus Lee Robert, who chose this arrangement in his fifties, on how this might be the win-win solution for the modern workforce.
This episode of Work It is brought to you by the Ministry of Manpower.
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Your manager keeps forwarding criticism from senior leadership - but should you be the one carrying their emotional load? Here's how to set healthy workplace boundaries without damaging the working relationship.
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Retrenchment doesn't only affect the people who leave. It can also reshape team dynamics, workloads and career plans for those who are left behind. Nat Fetalvero and Gerald Tan speak with Desmond Aw and Ashwin Lee about how they navigated uncertainty after their teammates got laid off and what they learnt about career resilience and workplace relationships.
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Dealing with a difficult boss is a common workplace challenge - but how do you tell when dealing with poor management is part of working life or a sign to quit? On this episode, Nat Fetalvero, Gerald Tan and producer Ho Pei Ning unpack stories about workplace favouritism, micromanagement and managers who avoid accountability. They discuss how employees can navigate office hierarchy and recognise when a toxic boss may be limiting their career growth.
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Gen Z workers are often labelled as unmotivated, entitled or unwilling to commit. Are these stereotypes fair or do they reflect a workplace that has fundamentally changed? Nat Fetalvero speaks with CNA TODAY columnist and founder of Protocol Kelvin Kao, and his Gen Z intern Ashlee Low on what drives this generation in the workplace.
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Being more visible at work can help your manager recognise your contributions, but where's the line between keeping them informed and looking like you're trying too hard?
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Degree holders in Singapore saw a notable rise in retrenchments, according to the latest labour market figures. What is driving this shift? Nat Fetalvero and Gerald Tan speak with Rumi Mohd, director at recruitment firm Randstad Singapore, and Steven Neo, a former senior programme manager who shares his experience of being retrenched.
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Should you be yourself at work, or is it better for your career to hold back your feelings? From giving tough feedback to handling frustration in meetings, knowing when to express your emotions and when to regulate them can shape your reputation and career.
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Losing your job, being denied benefits or facing an unfair appraisal can leave you wondering if a union is strong enough to fight for your rights. How much power do unions really have in Singapore today? Nat Fetalvero and Gerald Tan speak with NTUC president K Thanaletchimi about what happens behind closed doors during negotiations with employers and when a union membership makes a difference.
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When inappropriate comments disguised as jokes become normalised in the workplace, it can be hard to speak up - especially if the person involved is your boss. How should you react?
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For many people, AI is making job hunting feel more uncertain. As newer and better AI tools enter the playing field, what will make employers want to hire human talents? Nat Fetalvero speaks with LinkedIn’s chief economic opportunity officer Aneesh Raman about the first steps job seekers can take to stay employable and why these five human skills - communication, creativity, curiosity, courage and compassion - may become our biggest competitive advantages yet.
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Since Gen Z entered the workforce, debates over their attitudes and work habits have sparked tensions with older generations. Are they “lazy” or simply setting healthier work-life boundaries? Are Gen Z workers challenging workplace norms or just disrespecting seniority? Our millennial host Nat Fetalvero speaks with CNA TODAY intern Ang Jie Chun, a Gen Z, about the stereotypes and what it takes to bridge the generational gap in the office.
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Creating private group chats with colleagues or ranting about your bosses behind their backs are sometimes common workplace habits. While they can provide some stress relief and strengthen office friendships, they can also affect reputations, team dynamics and workplace culture. On this episode, Nat Fetalvero, Gerald Tan and Work It producer Ho Pei Ning discuss when workplace gossip crosses the line, the role of HR in addressing it and how employees can respond when they become the subject of rumours or unwanted attention.
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When you’re unsure if you’re going through burnout or a job mismatch, what conversations should you be having with your boss and when is it time to look elsewhere?
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For many parents - especially mothers - returning to the workforce means navigating self-doubt, changing workplace expectations and the challenge of balancing work with caregiving responsibilities. Nat Fetalvero and Gerald Tan speak with Celia Au, a mother of two who left her job for five years to care for her children, one of whom was diagnosed with autism and ADHD. She talks about the realities of job hunting after a long absence and why supportive managers can make all the difference.
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Being experienced and reliable at work can fast-track your career, but what happens when it leads to a workload that keeps growing? How can you juggle multiple bosses and conflicting priorities without burning out?
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More companies are using AI bots during job interviews to screen candidates before they ever speak with a hiring manager. But what exactly is the technology looking for? Can a machine really assess both technical knowledge and body language? In this Work It episode, Nat Fetalvero and Gerald Tan speak with Prashanth Sundaram, country head for Singapore at X0PA AI, about the biggest mistakes candidates make.
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You were once a high achiever in school, so why does succeeding at work feel so much harder? Gerald Tan and Nat Fetalvero unpack why academic success doesn’t always translate into workplace wins, and the skills and mindset fresh graduates need to thrive in their careers.
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Seeing peers get promoted, switch to higher-paying jobs or hit major milestones can feel like you’re falling behind. CNA TODAY journalist Tang Jia Wen joins Nat Fetalvero to unpack why career envy hits so hard in Singapore, how social media fuels comparison and what healthy ambition should looks like.
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Asking your current boss for a referral letter can be tricky – especially if you’re just quietly exploring new opportunities. How do you broach the conversation without jeopardising your role?
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Nearly one in five workers in Singapore is considered overqualified, with many choosing roles that better suit their career goals or preferences. For some graduates, this can mean taking roles outside their field of study. Nat Fetalvero and Gerald Tan speak to international relations graduate Dhareeni Shanmugam, who shares how she navigated a tough post-COVID job market and how shifting focus to skills and non-academic experiences helped her find purpose in a different field.
Editor's note: This episode of Work It has been edited to remove references to the guest's university. She graduated from the University of London, where she completed a programme designed and assessed by the London School of Economics.
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Parenthood can be a long and challenging journey that starts even before birth - from trying to conceive to balancing work and caregiving. So how should workplaces support employees who are trying to start a family? Nat Fetalvero speaks to Minister in the Prime Minister’s Office Indranee Rajah, Senior Parliamentary Secretary Shawn Huang, and Fertility Support SG president Lin Shumin about why attitudes at work and in society need to shift, and how fertility literacy and flexible work arrangements can better support parents-to-be.
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An intern was sexually harassed but doesn’t want to take action against her colleague. As her manager, what should you do? Nat Fetalvero and Gerald Tan discuss how to balance respecting the intern’s wishes while keeping the workplace safe.
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Some people can focus for hours on hard tasks but delay simple emails, while others do best with routine and struggle with impromptu changes. These colleagues could be neurodivergent. Nat Fetalvero speaks to Hazleen Ahmad, founder of the Institute of Neurodiversity Singapore about how her ADHD diagnosis shaped her career, and how small changes in roles and communication can help people play to their strengths in the workplace.
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Is there an unspoken rule in your team that colleagues who are parents are prioritised when they apply for leave during school holidays? It shouldn’t be the case. Nat Fetalvero and Gerald Tan unpack how to navigate difficult conversations without straining team dynamics. Have a work-related question to ask a career counsellor? Email us at cnapodcasts [at] mediacorp.com.sg
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Good mentor relationships can change your career in a short conversation laced with hard truths. Self-made entrepreneur and woodworker Ahmad Alhabshee from Urban Salvation and his mentee Yee Chien Ping share their stories on how persistence and patience has transformed their hobby into a thriving business.
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You were given a promotion after your company went through restructuring. But the workload has increased significantly without a proportionate pay raise. How do you reconcile with that? Nat Fetalvero and Gerald Tan unpack practical strategies to manage unrealistic workloads.
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As AI tools quietly embed themselves in our daily work, unseen risks are emerging in how decisions are made. Gerald Tan and Nat Fetalvero speak with AI governance expert Frederick Liau on the dangers of undeclared AI usage, the common pitfalls to be wary of and why the final call requires a human touch.
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From adding colleagues on social media to confiding in friendly managers, navigating boundaries and workplace dynamics can get complicated. Should you keep work and personal life separate, or can real friendships be forged in the office? In this week’s Work Feed, Nat Fetalvero and Gerald Tan dive into Reddit stories to unpack unwritten rules at work and discuss how to stay authentic while remaining professional.
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Think you ruined a job interview by saying the wrong thing? It might not be the end of the road. Gerald Tan and Nat Fetalvero speak with career consultant Angel Kilian and entrepreneur Joanne Lau on how to turn a disastrous first impression into an opportunity.
This episode was streamed live and recorded at the Career Forward 2026 event at Suntec Singapore Convention & Exhibition Centre.
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As workplaces grow more age-diverse, balancing experience with fresh ideas is increasingly important. Gerald Tan and Nat Fetalvero speak with Hindran, a 67-year-old caseworker at Kampong Kapor Community Services, and centre head Bavani Pillai on how intergenerational teams can strengthen workplace culture without slowing operations.
This episode of Work It is brought to you by the Ministry of Manpower.
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A listener in an MNC lost her remaining annual leave because she was too busy to take it – yet her overseas colleagues are allowed to carry their forward. Is this fair? Nat Fetalvero and Gerald Tan discuss what employees can do when they’re caught between a heavy workload and the impending end of their workplace’s calendar year.
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As agentic AI tools begin automating complex workflows, job security concerns are rising. Gerald Tan and Nat Fetalvero speak with tech entrepreneur Sabrina Wang about navigating your work in an AI-powered era, and how learning to delegate to AI agents could actually make you a better leader.
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A long commute to work might be a dealbreaker for some who are job hunting. For others, it’s worth it for a higher salary and good colleagues. In this week’s Work Feed, Nat Fetalvero and Gerald Tan dig into Reddit threads and personal reflections to unpack what Singaporeans truly value in a job.
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A colleague took childcare leave to attend a job interview but ended up resigning after the office found out. How can you look for new job opportunities discreetly? Have a work-related question to ask a career counsellor? Email us at cnapodcasts [at] mediacorp.com.sg
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Nearly half of workers report feeling unhappy in their jobs, despite most believing workplace happiness is possible, according to Jobstreet. Gerald Tan and Nat Fetalvero speak with organisational development consultant Jasmine Liew to unpack what meaningful work means and how leaders and employees can build happier workplaces.
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Holding back a terse reply to an unreasonable boss might feel like you're being professional, but what happens when unchecked emotions boil over? CNA TODAY journalist Nicole Lam shares with Nat Fetalvero how to avoid unhealthy coping habits and why processing emotions in real time is key to surviving high-pressure work environments.
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From micromanaging colleagues to challenging company cultures, toxic workplaces are more common than you think. Nat Fetalvero and Gerald Tan unpack your stories with practical advice on what to do when your job becomes emotionally draining.
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You were scouted for an informal chat for a potential job, but things didn’t move on to the next stage. Suddenly, you noticed that your boss’ behaviour towards you shifts and he’s cold. Is it all connected, or just coincidence? How should you handle this awkward situation?
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For those keen on career growth, getting a postgraduate degree is often seen as the next logical step. But will the investment pay off, or is it just an expensive venture? Nat Fetalvero and Gerald Tan speak with Bernie Chng, associate director at Randstad Singapore, to unpack the true value of doing a Master’s programme and alternatives if you’re not willing to take the plunge.
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You made a mistake at work which set your team back and may have affected your manager’s trust in you. How do you bounce back from that?
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Management isn’t always everyone’s endgame. In a society that often equates success with taking up a management position, is there another way to progress in your career? Nat Fetalvero and Gerald Tan sit down with GEA’s HR vice president Ilja Rijnen to unpack whether leading teams will really add value to your career.
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Higher pay and faster promotions, or steady bonuses and ironclad job security? In this week’s Work Feed, Nat Fetalvero and Gerald Tan trawl stories on social media to unpack the pros, cons and trade-offs between a career in public service and private sector jobs.
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Singapore’s always-on work culture is taking a toll on relationships, with some jobs leaving little room for connection. CNA TODAY journalist Nikki Yeo tells Nat Fetalvero how to spot the difference between a busy season and a job that’s simply unsustainable, and why manager role-modelling matters more than wellness workshops.
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Your co-worker is putting in the bare minimum for team projects. How can you collaborate with a capable yet calculative colleague?
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Serial entrepreneur Jeremy Ko went from having a side gig of designing websites at age 13 to founding four businesses. Nat Fetalvero and Gerald Tan speak with him to unpack how to find market opportunities and grow sustainably – all while not cracking under the extreme workload.
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There’s nothing more frustrating than leaving a meeting feeling more confused than when you walked in. What can you do when your boss often gives vague answers to your questions?
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The traditional career path – study, graduate and get hired – is undergoing a seismic shift. As entry-level roles disappear, young job seekers are left questioning their place in the workforce. Nat Fetalvero and Gerald Tan speak with Chiew Chun Wee, regional policy and insights lead at the Association of Chartered Certified Accountants, and Adeline Tiah, career coach and change management consultant, to unpack what’s happening to early careers and how young people can stay relevant.
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The decision of who gets promoted often feels like a mystery, but what is clear is that it takes more than just being good at your job. Tiffany Ang and Gerald Tan speak with Shub Faujdar, founder and chief career coach at JobS-ME Singapore, to unpack why visibility matters and whether it is time to consider leaving if you’re being repeatedly passed over for a promotion.
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Some companies offer a “golden handshake” when they retrench their workers. Financial advisory manager Lily Fung, who got a high six-figure sum, shares with Tiffany Ang and Gerald Tan what she did with the money after she was laid off from her company of 20 years.
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Job hopping has become common among the younger generation, but critics say too many short stints may leave a bad impression on recruiters. But if it's part of a clear career plan, it can boost your salary and widen your network. Tiffany Ang and Gerald Tan discuss how to make each move count.
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Mentorship in the office can shape careers in unexpected ways – but only if it’s done well. From navigating soft skills to managing mentor-mentee tensions, Teoh Mei Ting and her mentor Irene Yong, both from engineering consultancy firm Beca, share tips on how to make the most out of this workplace relationship.
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For many professionals, retirement is far from their mind and they want to seek work that is fulfilling. Lim Kai Ning, co-founder of The Courage Chapter, shares how they help seniors return to the workforce, and why age can be a big asset.
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Having lunch while working may be a common practice, experts warn that there could be health risks. This habit may also have the opposite effect of lowering productivity too. CNA TODAY journalist Tang Jia Wen shares with Nat Fetalvero why a small mid-day break can have huge payoffs at work.
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Leaving a job role after 16 years for something different takes more than just opportunity – it requires bold courage. Guest Ivan Aw made a strategic pivot to embrace AI and shares with Gerald Tan and Nat Fetalvero the lesson he learnt about not waiting for the perfect moment to make the switch.
This episode was brought to you by UOB.
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With job roles changing rapidly in the age of AI, employees are constantly encouraged to pick up new skills. But what if you're asked to learn something completely new? Dean Tong, head of group human resources at UOB, shares steps on what companies can do to support employees whose jobs are redesigned by technology.
This episode was brought to you by UOB.
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After years of working as a safety specialist, 36-year-old Joe Kwek took the plunge and transformed his fascination with digital tools into a full-fledged tech career. In this episode, he tells host Nat Fetalvero how failing the initial training tests didn’t deter him from pursuing his dream.
This episode was brought to you by IMDA.
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As AI becomes embedded in workplaces across industries, even non-tech companies are seeing major shifts in how work gets done. Nat Fetalvero chats with Goki Muthusamy, head of people at Visa, and Samuel Hoong, assistant technology manager at SimplifyNext, about role redesign and how to stay competitive in a fast-moving world.
This episode was brought to you by IMDA.
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At an age when most people are in their early career years, 29-year-old sprinter U.K. Shyam retired from the track. The former national 100m record holder in Singapore shares with hosts Nat Fetalvero and Gerald Tan how his first career switch was “not by choice” but crucial in preparing him for future career shifts in an ever-changing job market.
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In a bittersweet episode for the Work It podcast, Tiffany Ang bids farewell to the show. Tiffany reflects on her favourite episodes and imparts one last crucial piece of wisdom for our listeners on the power of allyship in your career. As we say goodbye to one host, we welcome another, Nat Fetalvero, who will be joining Gerald Tan to continue the conversation on thriving in the workplace.
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You’re asked to take on extra work for colleagues who are away on training or long leave, and there’s no one to share the load. How do you address this with your boss?
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With the rise of AI and international labour mobility, companies are now rolling out the red carpet to find the best talent globally. But how do employers attract and retain their skilled workforce, and has Gen Z changed the rules for everyone? Tiffany Ang speaks with Manjit Singh of Sun Life Asia, Ichiro Miyoshi of Marunouchi Innovation Partners, Cisco’s Anupam Trehan and David Ha from Sakana AI.
This episode was recorded live at the Milken Institute Asia Summit 2025.
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Someone has been promoted in your team, but he is reluctant to lead. How do you handle and support a manager who needs managing?
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Zames Chew was 16 years old when he asked for his father’s help to register a business, one that bucked the usual Gen Z trend. Together with his brother Amos, the two young brothers turned a passion project into a thriving handyman business by their twenties. The founders of Repair.sg share their perspectives on why more young people are taking up blue collar jobs.
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When management ignore deadlines and warn to staff to “be careful” on employee engagement surveys, how can you raise complaints when going directly to your boss isn’t an option?
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Disguised retrenchments, unreasonable performance improvement plans and redeployment without support may be considered steps to unlawful termination.Tiffany Ang and Gerald Tan speak with Clarence Ding, partner and head of employment at global law firm Ashurst, to unpack the questions to ask during an exit conversation and what to do when a termination feels unfair.
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“Love your job and you’ll never work a day in your life” is no longer the motto for a modern workforce. Tiffany Ang and CNA TODAY intern Deborah Ng explore how career mindsets have shifted post-pandemic and how to find fulfilment in a regular job.
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Your colleague – and perhaps even your boss - is vaping around the office. It's hard for you to whistleblow but you’re worried for your health. How do you approach this conversation?
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The decision of who gets promoted often feels like a mystery, but what is clear is that it takes more than just being good at your job. Tiffany Ang and Gerald Tan speak with Shub Faujdar, founder and chief career coach at JobS-ME Singapore, to unpack why visibility matters and whether it is time to consider leaving if you’re being repeatedly passed over for a promotion.
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Some people say work is just work, while others treat their job as a calling - even when it's unglamorous. Tiffany Ang and Gerald Tan dive into viral confessions on Reddit from people who say they love their jobs and explore what it takes to find meaning and joy at work.
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With salary guides widely available online, many jobseekers rely on them to set their expectations. But are they accurate and representative? Tiffany Ang and Gerald Tan speak with Eugenia Ng, director at recruitment firm Michael Page, to unpack why salary benchmarks vary across sources and how to use these numbers to negotiate.
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Restoring dignity to the dead and bringing closure to grieving families are all in a day’s work for trauma cleaner Rahman Razali. He shares with Tiffany Ang and Gerald Tan how an unexpected job turned into a calling and what drives him.
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Attracting and guiding interns are crucial steps to identifying potential full-time hires in the long term. But how should supervisors effectively manage them? CNA TODAY Deputy Chief Editor Yasmine Yahya joins Tiffany Ang to unpack how to lead young talent.
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Envelopes for monetary contributions are being passed around the office for gifts and farewells. Is it rude to not chip in? How can you reject frequent collections without burning bridges?
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Losing a job can be a traumatic event. Is it possible to deliver the bad news compassionately without coming off as patronising? Tiffany Ang and Gerald Tan chat with career coach Chee Sze-Yen on how to have this conversation and what employees should expect when being retrenched.
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Your salary is late and your employer blames the bank. Should you give your boss the benefit of the doubt? What can employees do to secure what they’re owed?
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Communication is a buzzword that often appears in job descriptions and resumes. But when the stakes are high, what does effective communication look like? Tiffany Ang and Gerald Tan speak with senior nurse manager Patrick Lin from Tan Tock Seng Hospital on how he navigates difficult conversations in life-or-death situations, and how he would assess for communication skills in interviews.
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From unanswered job applications to oversaturated industries, Tiffany and Gerald unpack why the job market feels rough and how to stay marketable.
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Many people enjoy the idea of being their own boss, but starting your own business isn't as liberating as it sounds. Tiffany Ang and Gerald Tan unpack what it takes to be an entrepreneur and what sets a side hustle apart from a successful startup.
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Beyond KPIs and productivity, Gen Z workers also value healthy corporate culture. But is there a place for colleagues whose main contribution is their energy and charm? CNA TODAY columnist Kelvin Kao shares his research on the phenomenon of “personality hires” - what do they bring to the table, and what we can learn from the way they work?
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Not all workplace exits come with farewell lunches. When a respected colleague leaves with only a brief goodbye email, is it normal to feel unsettled?
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Brain fog, insomnia, mood swings – many women brush aside these symptoms of menopause, thinking it’s just stress. Senior HR leader Julie Lee, shares how the biological changes affected her career and explains why companies need to rethink their policies to retain talent.
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There may be colleagues in the office who are close to retirement and not motivated to do more. What can you do if that extra work falls on you?
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In an increasingly competitive job market, it’s not enough to secure a good internship. Your performance during the stint is a crucial stepping stone to nailing that full-time job. So what do you need to do to impress potential employers? Ho Zhi Hui, co-founder of Skilio, a startup matching up students with companies breaks it down.
This episode was recorded live at Ngee Ann Polytechnic.
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Feeling stuck in your current job but uncertain about what’s out there? How should you decide if you should stay put or start looking for something new?
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Graduate programmes like management associate or trainee programmes promise an accelerated career pathway. What are the expectations and is this route a better option if you don’t want to specialise? Samir Bedi from EY Asean People Consulting Leader gives his advice.
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You just joined a company and there’s an uncooperative colleague who sees you as competition. What can you do to ease the tension?
Have a work-related question to ask a career counsellor? Email us at cnapodcasts [at] mediacorp.com.sg
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Job hopping has become common among the younger generation, but critics say too many short stints may leave a bad impression on recruiters. But if it's part of a clear career plan, it can boost your salary and widen your network. Tiffany Ang and Gerald Tan discuss how to make each move count.
See omnystudio.com/listener for privacy information.
Some people are natural clock-watchers while others prefer to go with the flow. But these two different working styles can affect workplace productivity, stress levels and team dynamics. CNA TODAY journalist Eunice Sng shares with Tiffany Ang what she has learnt about working as a “clock timer” and an “event timer”.
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Your company has acquired an international firm, and you’ve been assigned to train the incoming staff. How do you approach the situation with sensitivity?
Have a work-related question to ask a career counsellor? Email us at cnapodcasts [at] mediacorp.com.sg
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For many professionals, retirement is far from their mind and they want to seek work that is fulfilling. Lim Kai Ning, co-founder of The Courage Chapter, shares how they help seniors return to the workforce, and why age can be a big asset.
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You are interviewing for jobs but your entitled leave days are fast running out. What should you do?
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Unrealistic job postings, misleading jargon and inflated demands may deter qualified job seekers. Han Lee, director at executive search firm Lico Resources, offers tips on identifying genuine opportunities and how to apply confidently, without ticking every box.
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A previous position didn't end well because the company was not upfront with the role. What should you say about that experience in a job interview that won't hurt your chances?
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It is possible that your job application may be buried in a sea of others. So how do you catch the hiring manager's eye? Lim Zhirong, master professional at the Institute for Human Resource Professionals, walks through the dos and don'ts to get you to the top of the pile.
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Unresolved tasks can quietly build up, creating mental clutter that affects focus and well-being. CNA TODAY journalist Amanda Yeap shares what she has learnt about the science behind the Zeigarnik Effect and practical tips on how to regain control over your work life.
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Your boss is not open to AI adoption and doesn’t want to embrace it for work efficiency. How do you approach that conversation?
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The recently launched SkillsFuture Jobseeker Support Scheme aims to help those who have been retrenched with tiered monthly cash payments. Lynn Ng, assistant chief executive of Workforce Singapore, explains how to tap into scheme.
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For some people, the task of writing a cover letter feels painful and unnecessary. But how important is it and how to make the best of it?
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Tight schedules, endless tasks and demanding expectations – these are the daily realities for many working professionals. Emergency medicine physicians and authors Dr Adaira Landry and Dr Resa Lewiss share practical strategies on how to stay well despite busy lives.
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You’ve highlighted several concerns at work to your managers but these have fallen on deaf ears. Should you escalate the issues higher and is whistle blowing an option?
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Some companies offer a “golden handshake” when they retrench their workers. Financial advisory manager Lily Fung, who got a high six-figure sum, shares with Tiffany Ang and Gerald Tan what she did with the money after she was laid off from her company of 20 years.
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Heavy workloads, tight deadlines and potentially life-threatening outcomes – these are hallmarks of a high-pressure job. People in these jobs face consequences of prolonged stress. CNA TODAY journalist Loraine Lee shares what she learnt in writing her report.
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You are working in a toxic work environment, and you are frustrated. When you quit, should you be honest with your reasons? How do you leave a job without burning bridges?
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Mentorship in the office can shape careers in unexpected ways – but only if it’s done well. From navigating soft skills to managing mentor-mentee tensions, Teoh Mei Ting and her mentor Irene Yong, both from engineering consultancy firm Beca, share tips on how to make the most out of this workplace relationship.
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A good reference check can make or break your job application. From ex-bosses to colleagues and family members, who should be on your list?
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There is never a good time to be retrenched. But what happens when it strikes at the worst possible time? Luke Jau shares how he navigated a sudden job loss with a baby on the way on this episode.
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Giving up your needs for others in the office may be detrimental if you are constantly seeking their validation and not drawing clear boundaries. What can people pleasers do to protect themselves? CNA TODAY reporter Eunice Sng talks through some of the points she gleaned from the experts she spoke to on the subject.
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You have several employees who keep asking for more work-life balance and they won't take on extra tasks. How do you manage them? Manpower Minister Tan See Leng and Minister of State for Education and Manpower Gan Siow Huang take on the role of career advisers for our Ask Me Anything segment this week.
Have a work-related question to ask a career counsellor? Email us at cnapodcasts [at] mediacorp.com.sg
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More government money is being pumped into helping mid-career workers upskill - with increased grants and allowances. But how can employees cope with conflicting demands of family needs and retrenchment fears? Manpower Minister Tan See Leng and Minister of State for Education and Manpower Gan Siow Huang sit down with Tiffany Ang and Gerald Tan to explain.
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There is a colleague who has been going around borrowing money in the office. At which point does this become a HR issue?
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You’ve passed the interview and there’s an offer on the table. How do you negotiate for the best terms? Rohan Sylvester, talent strategy adviser from Indeed, talks about how you can ask for more than a salary increase. This episode was recorded live at the Career Forward 2025 event in Singapore.
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There’s an opportunity on the table to leave with a group of colleagues to join another company. What are some risks to this mass exodus that you should be aware of?
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Five years into being a flight attendant, Jane Tan switched career tracks to become a software engineer. She found herself struggling in the beginning, but failure was not an option. Jane shares how she leverages transferable skills, deals with imposter syndrome and thrives in the tech sector.
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Since the flexible work arrangements (FWA) guidelines kicked in last December, there have been ongoing conversations on what are reasonable requests. What can employees do if their appeals are rejected? Executive leadership coach and founder of Leadershift Inc Dr Tanvi Gautam shares how you can approach your supervisor to ask for FWA.
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You’re feeling burnt out from taking on more than one job role at work. How should you approach your boss to ask for less work or should you just quit?
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Professional networking may often feel transactional, but it doesn’t have to be. Through her interviews with career coaches, CNA TODAY journalist Gwenneth Teo shares with Tiffany Ang her journey in finding out how to excel in the world of networking.
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You suspect that your colleague is about to throw in his resignation letter and this will impact your work. What are the signs so that you can be mentally prepared for his departure?
Have a work-related question to ask a career counsellor? Email us at cnapodcasts [at] mediacorp.com.sg
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We want our individual style to shine in our dressing but when it comes to the workplace, what we wear may influence how colleagues and superiors perceive us. Career development specialist Yvonne Kong-Ho shares advice on how to dress for success.
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You have put in a request for flexible work arrangement under the new guidelines, but your company has rejected it. What are your options now?
Have a work-related question to ask a career counsellor? Email us at cnapodcasts [at] mediacorp.com.sg
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Artificial intelligence is the buzzword in town after China’s DeepSeek upstaged OpenAI recently. Many companies are also upskilling their employees with AI skills. But what types of AI skills do you need to do your job – and stay employed? Koo Sengmeng, head of LearnAI at AI Singapore breaks it down for Tiffany Ang and Gerald Tan.
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There’s a new couple in the office and team dynamics will likely change. What are some boundaries that should be kept? If professional lines are blurred, how do you deal with it? Kelvin Kao, founder of social media agency PROTOCOL and CNA TODAY columnist, shares his advice.
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You just started a new role and see that your work buddy is not helpful and possibly “useless”. Should you call them out or find other help?
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Latest data from LinkedIn shows that it is getting harder for job seekers and hirers to find the perfect match. What’s causing the frustration on both sides? Sumita Tandon, HR director of APAC at LinkedIn gives Tiffany Ang and Gerald Tan her analysis.
Editor’s Note: This podcast has been edited after LinkedIn clarified that one of the roles most in demand in Singapore is sustainability consultant, and not environment, health and safety manager.
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I invited everyone at work to my wedding except a particular colleague and he is offended. He went as far as to block me on social media. Will my decision result in a disastrous working relationship?
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It’s normal to feel emotional and at a loss after being retrenched. But after taking a break to recover, it’s now time to start looking for a job. Sean Tong, head of Asia for Frazer Jones, tells Tiffany Ang and Gerald Tan what immediate steps to take to bounce back from retrenchment.
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Your colleagues are all asking for a promotion but if you are older and want to pursue other interests, should you ask your boss for less work? And would this be considered a demotion?
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In 2025, salary increments of between 2 to 5 per cent are expected for all workers but some sectors and jobs may get higher increases. Kirsty Poltock, director at Robert Walters Singapore, shares her salary predictions and her view on how workers can move into these roles.
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From auto-rejection emails to doing an interview with the help of artificial intelligence, how do you get better at finding a job in the age of AI? 27-year-old Jia Hui Ong, who found herself struggling to land a permanent position, seeks advice from career counsellor Gerald Tan.
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If your boss is not giving you clear development targets or excluding you from key meetings, you may be at risk of being quietly fired. How should you respond? Peter Hamilton, vice president and managing director (APAC) at KellyOCG, delves into the tactics employers use and offers crucial advice on how to protect your career.
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There is a growing trend of university students juggling multiple internships, even taking time off school to get valuable experience and a foot in the door of industries. Undergraduates Syauqina Amalyn and Toh Yan Yun explain their hustle mentality.
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Dyson employees were recently “surprised” by a layoff announcement. But are there visible signals that a retrenchment exercise is coming? How can you tell if your name is next on the chopping block? Francis Chan, employment lawyer and executive director at Titanium Law Chambers, lets us in on the signs to watch out for.
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Wage transparency is all the rage on TikTok, where people talk about how much they earn. But for most of us, discussing salary publicly is still taboo. How do bosses decide who gets a higher salary, especially when two people are doing the same job? Skills, impact and size of company are some key factors, says Lionel Low, senior client solutions principal of ASEAN at Mercer. He explains all there is to know about rewards and remuneration.
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You are the target of gossip at work, and it is starting to feel you’re being bullied. How should you handle the situation?
Have a work-related question to ask a career counsellor? Email us at cnapodcasts@mediacorp.com.sg
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Every job interview is an opportunity to put your best professional foot forward - but it’s also a high-stakes game of tricky questions and unspoken cues. Tiffany Ang and Gerald Tan share tips and real-life lessons to help you stand out.
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There’s been a change in management, and you now feel sidelined and overlooked. How can you connect with your new bosses?
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Workplace conflict can be a minefield, but when handled right, it sparks growth and resilience within teams. How should you navigate conflicts at the workplace and what are some healthy coping strategies? Tiffany Ang and Gerald Tan speak with Professor Sam Garg from the ESSEC Business School, Asia Pacific.
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You hired your friend but now his unprofessional conduct is disrupting the team. Management has decided to part ways with him, but the friendship is in jeopardy. How can you handle this sensitive situation professionally?
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Workplace discrimination can be one of the thorniest issues to navigate because it isn’t always clear cut. Tiffany Ang and Gerald Tan sit down with Alvin Goh, executive director of the Singapore Human Resources Institute, to unpack the grey areas, and the steps to take when something happens.
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For anyone looking for work, ageism may be a growing concern during their job search. How can you effectively highlight your qualifications while ensuring age doesn't become a barrier?
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Working for a start-up may bring different benefits compared with being an employee of a big company. For fresh graduates and those contemplating a mid-career switch, which is the better option? Tiffany Ang and Gerald Tan chat with Jeraldine Phneah, enterprise lead of AlphaSense, to unpack the pros and cons of each career path.
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You want to excel in your career but fear setting the bar too high may rile your colleagues. How can you pursue your ambitions while appearing less of a threat?
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Are you an individualist or a peacemaker? Perhaps you thrive in motivating people. Experts say understanding personality traits makes a big difference in work relationships. Tiffany Ang and Gerald Tan find out more by taking a test.
Take the Big 5 Personality Test or RIASEC profiling tool if you want to know more.
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You’ve recently stepped into a leadership role, but your new team members are bypassing you and going directly to your boss with their questions. How can you establish your authority while building respect and rapport with your team?
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Balancing multiple jobs might seem overwhelming, but for some, side hustles offer autonomy and freedom a traditional 9-to-5 job cannot. Tiffany Ang and Gerald Tan speak with 40-year-old Alvin Ong, who has four side gigs, for his advice on what to consider before embracing this career path.
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You've just started at a new job, but your boss is already making you work overtime and it’s affecting your health. How do you communicate that you’ve hit your limit with the workload?
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Dyson employees were recently “surprised” by a layoff announcement. But are there visible signals that a retrenchment exercise is coming? How can you tell if your name is next on the chopping block? Francis Chan, employment lawyer and executive director at Titanium Law Chambers, lets us in on the signs to watch out for.
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Your team consistently outperforms at work. Yet you are not getting the same bonuses and promotions others are getting. What can you do if you suspect there’s favouritism?
Have a work-related question to ask a career counsellor? Email us here.
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Diagnosed with depression, anxiety and post-traumatic stress disorder, it took Edwin Chaw months before he felt ready to disclose his condition to his colleagues. Now a compliance officer with abrdn and an ambassador with Beyond the Label, he gives advice on how to navigate work relationships.
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You’re due to start a new job in weeks and your future boss has already begun sending you emails and calling for meetings. Here’s how you can set clear boundaries with your future boss.
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Networking plays a vital role in the professional world, opening doors to new opportunities and collaborations. But for introverts, nothing is more daunting than standing in the spotlight. Jenny Toh, founder of River Life Coaching and a self-identified introvert, shares her top tips.
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You’ve been at your company for years and happy with the work-life balance, but some of your colleagues are advancing elsewhere. Is staying put equivalent to career suicide?
Have a work-related question to ask a career counsellor? Email us here.
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Wage transparency is all the rage on TikTok, where people talk about how much they earn. But for most of us, discussing salary publicly is still taboo. How do bosses decide who gets a higher salary, especially when two people are doing the same job? Skills, impact and size of company are some key factors, says Lionel Low, senior client solutions principal of ASEAN at Mercer. He explains all there is to know about rewards and renumeration.
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You are taking on more projects every year, yet the career jump remains out of reach. What’s holding your boss back from promoting you and what can you do to break this cycle?
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If your manager consistently dominates meetings, dismisses ideas and is convinced they are always right, you might be dealing with a narcissistic leader. Associate Professor Amy Ou of the Hong Kong Polytechnic University Business School explains how to navigate such managers.
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No one wants to be put on a performance improvement plan (PIP) because it indicates that you haven’t been meeting your work goals. But if you are on it, what does it mean for your career, and can you bounce back?
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With more shared parental leave and mandatory paternity leave on the horizon, employers need to re-design the way they operate. Otherwise they risk losing good staff, says Minister Indranee Rajah. She tells Tiffany Ang and Gerald Tan why the government is committed to helping everyone reach a win-win situation.
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After months of anticipation, you finally hear back from HR only to learn that the indicative job offer has been withdrawn. What might cause such a u-turn and could you have done anything different?
Have a work-related question to ask a career counsellor? Email us here.
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There is a growing trend of university students juggling multiple internships, even taking time off school to get valuable experience and a foot in the door of industries. Undergraduates Syauqina Amalyn and Toh Yan Yun explain their hustle mentality.
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Some notice periods are as long as three months but if you have a job offer and want to start earlier, should you bite the bullet and fork up that salary in lieu of notice?
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If you worry about being shut down or humiliated for your ideas or opinions at work, you may have a problem with psychological safety. Jasmine Liew, founder of organisational development consultancy firm Breakthrough Catalyst, explains how to build a psychologically safe workplace for everyone.
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You’ve gone through several jobs in recent times, some of them contract roles, and they each last less than a year. How do you show the next hiring manager that you are ready to stay for the long haul?
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Not sleeping well? Loss of appetite? Feeling anxious thinking about work? If you answered yes to any of these questions, you could be facing burnout. Gerald Tan and Tiffany Ang talk through what job burnout looks like and how to address it.
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You are gunning for a promotion and you have asked your manager for more opportunities. But the response is lukewarm. What should you do?
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The government has been providing parental benefits to encourage people to have more children. But what do these increased benefits mean for companies and their bottom line? Will taking more childcare leave affect promotion prospects? Derrick Teo, CEO of human resource firm Elitez Group and senior professional at the Institute for Human Resource Professionals, explains.
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Dozing off at a meeting that’s going in circles and doesn’t seem to have a concrete agenda? Here’s how you can bring focus to these unproductive discussions.
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In some employment contracts, there is a non-compete clause that limits an employee moving to a competitor. How does this impact your career?
Jonathan Yuen, head of Commercial Litigation and Employment (Disputes) at Rajah & Tann Asia, breaks it down.
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It’s the annual feedback time and you must rate your boss and co-workers. Is the 360 feedback worth the effort? How can you ensure it leads to real change, and what should you do if it doesn't?
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If your boss is not giving you clear development targets or excluding you from key meetings, you may be at risk of being quietly fired. How should you respond?
Peter Hamilton, vice president and managing director (APAC) at KellyOCG, delves into the tactics employers use and offers crucial advice on how to protect your career.
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Have you waited for a call after a job interview but never heard back from the company? How long should you wait before sending the HR person a nudge?
Have a work-related question to ask a career counsellor? Send it to us at cnapodcasts@mediacorp.com.sg.
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Good grades and a fancy degree may not be enough to get you that dream job or sustain a successful career.
Asher Ling, Chief Technology Officer and Managing Director, Singapore at Princeton Digital Group, and SGTech’s Talent Steering Committee member explains what and why skills-based hiring is on the rise.
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It’s a high stakes conversation and you don’t see eye to eye with your manager. How do you disagree constructively without burning bridges?
Have a work-related question to ask a career counsellor? Send it to us at cnapodcasts@mediacorp.com.sg.
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If you have a diagnosed mental health condition and you’re thinking of disclosing it to your workplace, what should you be aware of? How can your performance at work be rated with this consideration? Khairil Baharudin, senior HR business partner at a tech firm and certified professional with the Institute for HR Professionals, lays out the pros and cons.
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You want to give effective feedback to a colleague or employee. But this person is likely going to be sensitive or defensive about it. How should you approach this situation?
Have a burning work-related question to ask a career counsellor? Send it to us at cnapodcasts@mediacorp.com.sg.
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Career planning can help people commit to their goals and desires. But what if the best laid plans are derailed by changes in your life? Chris Lau,
Principal Career Coach from Workforce Singapore shares his personal journey about his career plan.
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Your boss is asking subordinates to communicate with senior management. If you feel uncomfortable, how should you broach the topic?
Have a burning work-related question to ask a career counsellor? Send it to us at cnapodcasts@mediacorp.com.sg.
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CEOs may occupy an exclusive rank, but their decisions have a profound impact on many lives. What is the first order of business for new CEOs transiting into a company? “CEO whisperer” Dr Ty Wiggins from Russell Reynolds Associates shares his observations with Tiffany Ang and Gerald Tan after having built a career advising top business leaders.
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How do I know if my manager is bullying me or just has high standards for my work? Here are some signs to look out for before you lodge a formal complaint.
Have a burning work-related question to ask a career counsellor? Send it to us at cnapodcasts@mediacorp.com.sg.
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Employers will soon be expected to consider staff requests around flexible work arrangements. But what are reasonable requests and can managers avoid bias in decision-making? Mukul Anand, head of HR in HSBC Singapore, talks about how companies can better serve their staff’s needs.
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Have you sat in a job interview and was asked to produce your last drawn payslip? Here are steps you can follow if you are not comfortable to reveal it.
Have a burning work-related question to ask a career counsellor? Send it to us at cnapodcasts@mediacorp.com.sg.
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Every department in a company - from legal to finance and HR - can use a basic AI tool to solve problems or work better. Agoda’s chief technology officer Idan Zalzberg explains why AI knowledge and tools do not have to be complicated and hard to implement.
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Congratulations on your promotion. But you can’t shake the feeling that it didn’t sit well with your peers at work. How should you manage them?
Have a burning work-related question to ask a career counsellor? Send it to us at cnapodcasts@mediacorp.com.sg.
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Being partners in both work and life may not be for every couple. But if you choose to work with your spouse, what boundaries should you have and how do you stay together through thick and thin? Christel Goh, chief executive officer at Grow Public Relations, joins the Work It podcast with her husband Kelvin Teo, the chief operating officer at the same company.
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Calls and messages to check if you are on schedule and constantly watching over your work. What can you do if you have a boss who micromanages you? Here are some tips.
Have a burning work-related question to ask a career counsellor? Send it to us at cnapodcasts@mediacorp.com.sg.
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From auto-rejection emails to doing an interview with the help of artificial intelligence, how do you get better at finding a job in the age of AI? 27-year-old Jia Hui Ong, who found herself struggling to land a permanent position, seeks advice from career counsellor Gerald Tan.
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It is common to hear people coming back from maternity leave, parental leave or a long sabbatical and being passed on for a promotion. Gerald Tan explains why that happens and offers tips on how to avoid feeling bitter.
Have a burning work-related question to ask a career counsellor? Send it to us at cnapodcasts@mediacorp.com.sg.
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According to Amazon founder Jeff Bezos, your personal brand is what people say about you when you’re not in the room. How do you create one for your career so that others will notice you? Joy Seow, executive director and head of consumer practice at Kerry Consulting gives some tips.
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Are you struggling with a tough work situation that is affecting your mental health? If so, should you reach out to a career coach or a therapist for help?
Have a burning work-related question to ask a career counsellor? Send it to us at cnapodcasts@mediacorp.com.sg.
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Some Gen Zs are making public videos of themselves getting fired or resigning, inspiring a phenomenon called Quit-Tok. What's driving them and how can companies better manage a younger generation that thrives on authenticity? Rachele Focardi, founder and CEO of XYZ@Work, shares her findings.
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You could be in between jobs or considering your next career move. So taking on a contract role might be an option for you. But how do you negotiate for more money if the company refuses to give you a permanent position?
Have a burning work-related question to ask a career counsellor? Send it to us at cnapodcasts@mediacorp.com.sg.
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According to the latest salary survey guide by Robert Walters, three in four professionals are open to returning to their previous employers. Besides coming back to higher salaries and new job scopes, what other benefits do boomerang employees get when they return? Our guest Josephine Chua, HR director at Aloft Singapore hotel and master professional at the Institute for Human Resource Professionals, discusses the pros and cons of hiring boomerang employees.
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Your co-worker is not pulling their weight and despite interventions, your manager is waiting for a resignation letter instead of firing them. What should you do?
Have a burning work-related question to ask a career counsellor? Send it to us at cnapodcasts@mediacorp.com.sg.
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It is that little voice in your head shouting that you are not good enough for the job or that someone will soon figure out you are a fraud. How do you overcome imposter syndrome and how can bosses set their staff up for success when they are new to the job role? Yasmine Khatar, founder of Sales Story Method, explains how she has learnt to silence that voice.
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You’ve just started at your new job and your predecessor didn’t do a proper handover. On top of that, you get the feeling that your new colleagues aren’t so welcoming. What should you do?
Have a burning work-related question to ask a career counsellor? Send it to us at cnapodcasts@mediacorp.com.sg.
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With new guidelines for flexible work arrangement requests kicking in by the end of the year, how can living and working spaces change to make hybrid work more accessible for all? Associate Professor Lilian Chee from the National University of Singapore and Associate Professor Ada Wong from the Singapore University of Social Sciences share their research.
This podcast episode is in partnership with the inaugural Ideas Festival. You can find out more at www.ideasfestival.edu.sg
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You’re having a relaxing holiday when suddenly your phone goes off. Your boss is asking questions and your colleagues are chasing you for answers. Sounds familiar? What are some golden rules you should set before you go on leave? Do you have a burning work-related question to ask a career counsellor? Send to us at cnapodcasts@mediacorp.com.sg and we’ll answer it.
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With retirement and re-employment ages set to be raised, the truth is that there will be more mature workers in our workforce. What are some unique challenges senior workers face and how can companies help them feel more valued? Our guest this week is Professor Yow Wei Quin, head of Humanities, Arts and Social Sciences at the Singapore University of Technology and Design.
This podcast episode is in partnership with the inaugural Ideas Festival. You can find out more atwww.ideasfestival.edu.sg
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What boundaries do you need at work if your boss happens to be your friend?
Do you have a burning work-related question to ask a career counsellor? Send it to us at cnapodcasts@mediacorp.com.sg and Gerald Tan of Avodah People Solutions will answer them for you.
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Setting work goals and reviewing them at the end of the year are important milestones for your career progression. What do bosses look for when conducting a performance review? How can you better prepare so that you’ll get constructive feedback from your employer? In the first episode of the new season of Work It, career counsellor Gerald Tan dishes out some useful tips while host Tiffany Ang puts her supervisor in the hot seat.
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Adrian Tan and Crispina Robert call time on their role as hosts of this podcast. In their last episode together, they talk about the highlights of the last two seasons and delve into the purpose of an exit interview. What kind of feedback is given when someone is on his or her way out and how should HR share this information and with whom?
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The executive director of the Singapore Human Resource Institute was Work It's very first guest. Two years on, we check back with Alvin Goh and chat about the future of work, changing work norms, the rise of artificial intelligence and the right to disconnect from work as the focus on mental health comes to the fore in the workplace.
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Camilla Dahl Hansen, chief experience officer at Saxo, was once told to take a break for three weeks because she was overwhelmed with work-induced stress. What does she do to keep burnout at bay? She shares her views with Adrian Tan and Crispina Robert.
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Immersed in a male-dominated industry, Jingjin Liu learnt how to navigate assumptions, judgement and outdated ideas about women as sole caregivers. The founder of ZaZaZu, a corporate platform aimed at helping women in their careers, is our guest in this episode.
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In a volatile business world, the concept of leaders having "executive presence" has come into sharper focus. What exactly does it mean, and can it be cultivated? Entrepreneur, investor and CEO of Endeavor Linda Rottenberg is this week's guest.
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After our episode on dealing with poor performers, listeners wrote in to ask us to discuss managers who were not doing their jobs well. From micromanagers to non-managers, how do you deal with people responsible for your renumeration and career growth? Leadership coach and founder of Designing Trust Audrey Low is our guest.
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Not a day goes by without some news about generative artificial intelligence, particularly, its impact on jobs. Nick Eayrs from Databricks, an AI and data company, unpacks exactly how jobs will be affected and whose responsibility it is to be prepared.
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Retrenchments in Singapore more than doubled in 2023 compared to a year before, according to the Ministry of Manpower. But what goes into the decision to cut jobs and which workers are more at risk? Jerviel Lim, head of people and culture at Tatsu Works, is this week’s guest.
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One of the more challenging aspects of workplace management is dealing with workers who are not performing as well as they should. What steps can managers take to address missed outcomes or unhealthy attitudes? Michael Han of Han & Lu Law Chambers shares his experience with Crispina Robert and Adrian Tan.
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Boards were in the limelight when OpenAI's CEO Sam Altman was fired by his board last year. Who gets to sit on the board of a company? How are they picked and how much power do they really have? Crispina Robert and Adrian Tan speak to Wong Su-Yen, the former president of Singapore Institute of Directors.
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Talking about money is tricky but important. What goes into your pay? When is a good time to ask for more and can you refuse to disclose your last drawn salary? Ken Tan of Persolkelly, which recently published a salary guide, is our guest.
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CEO and founder of HR technology firm Visier, Ryan Wong, runs a company with "unicorn" status - it has reached US$1 billion in valuation. He was born, raised and educated in Singapore, but started his business in North America. He shares his journey, why he thinks Singaporeans should take more risks and what needs to change in human resources.
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Here's the last of our three top episodes from our archives this year. Companies use assessment tools like the 360 and 180 systems which ask for peers and subordinates to assess their supervisors. What are the downsides of giving feedback about your manager? What does constructive criticism look like and why is it important? Norman Chua, director of group HR at the National Healthcare Group explains.
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Here's the second of three top episodes from our archives this year. A life-threatening diagnosis usually means a chance to stop working, smell the flowers and look at life’s bucket list. But the former partner at TSMP Law Corporation explains why he bucked convention, what he thinks about quiet quitting and what makes a good leader. Adrian Tan died in July 2023.
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Here's the first of three top episodes from our archives this year. DBS Bank CEO Piyush Gupta sits down with Crispina Robert and Adrian Tan to talk about why he calls himself “the accidental banker”, how experiencing failure changed his leadership style and what he really thinks about work-life balance.
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In a world of online social connections and easy networking opportunities, is the traditional, secretive headhunter still relevant? Crispina Robert and Adrian Tan speak to Michelle Koh, managing director of recruitment firm The Edge Partnership, who says good talent recruitment cannot be done online.
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Increasingly soft skills in leaders are becoming as important as hard skills. But what exactly are the soft skills needed and what if top managers lack these? Yeo Chuen Chuen, Managing Director of ACESENCE Agile Leadership Coaching and Training, who coaches Fortune 500 leaders, is our guest.
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The first female CEO of an American bank, Jane Fraser has a nickname: Fraser the razor. She talks to CNA presenter Dawn Tan about change management, the economic outlook, artificial intelligence (AI) and why leaders need to choose teams who can do better than them.
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A Randstad survey showed that 67 per cent of Gen Z employees say poor company culture and leadership would make them quit. One of the hardest relationships to deal with is with their manager. What does it mean to "manage up"? 25-year-old account manager at HighSpark, Teo Jiayi is this week's guest.
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Popular work communication tool Slack, used by 20 million users around the world, was recently bought by Salesforce for US$27 billion. Crispina Robert has a chat with its co-founder and Chief Technology Officer Cal Henderson on what building a successful business is like, what he looks for when he hires and what's his favourite emoji on Slack.
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Yeoh Ying Ying was made general manager of pharmaceutical giant Roche Singapore at 39. She talks about rising up the ranks, the hard lessons she learnt early on as a young woman doing sales, and how she compartmentalises her time between work, children and self.
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The great love affair workers had with working from home is over with more big firms wanting their staff back in the office four or five days a week. But the pushback from employees is real. Professor Mark Mortensen from INSEAD has studied hybrid working for 20 years and he explains how everyone can navigate this.
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An ageing workforce is a top concern of CEOs, especially in places like Japan and Singapore. But talent management systems that cater to what older workers really want are still not up to scratch. James Root, partner at Bain and Company, gives practical ideas on what managers can do.
In this episode, we talk about a quiz that you can take to show the worker archetype you are. Here's the link.
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Top among the discrimination complaints that TAFEP (Tripartite Alliance for Fair and Progressive Employment Practices) receives is discrimination around nationality, followed by age. Next year, legislation will come into place, taking offenders to task. But where are the grey areas and what kinds of processes do companies have to put in place? Faith Li, general manager of the Tripartite Alliance for Fair and Progressive Employment Practices (Tafep) gives an outline on this episode.
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Ng Jia Min was five years into her first job as an engineer when she decided to move to a completely new industry altogether. But there was just one twist – she didn’t have the skills for it. In this episode, she and her new manager, Melvin Fam, SEO head at digital agency OOm, share their journey on how they made the big move.
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Help and support for neurodivergent employees should start at the hiring and onboarding stages. But what should companies look out for? Steven Ng, chief information officer at local cybersecurity firm Ensign InfoSecurity which has developed a programme to hire autistic individuals, and career coach Dawn Foo tell senior journalist Grace Yeoh how inclusion happens even before neurodivergent employees enter the workplace.
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Having dyslexia hasn’t stopped AI ethicist Chan Pui Yan from holding down a job that requires extensive reading and writing to help craft policies. Coupled with dyslexia, she also has attention deficit hyperactivity disorder (ADHD). On the third episode of the limited series Wired Differently, she tells senior journalist Grace Yeoh about her struggles with coming to terms that she’s neurodivergent, and how she has learnt to tap into her natural strengths.
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Individuals with Attention Deficit Hyperactivity Disorder (ADHD) often struggle with details, time management, organisation and priorisation – skills required to be a good manager. Yvonne Zhang and Amrun Hisyam tell senior journalist Grace Yeoh how they handle the demands of managerial duties in the second episode of the limited series Wired Differently.
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In a new limited series, CNA’s senior journalist Grace Yeoh gets the personal stories of neurodivergent people in the workplace. In this episode, she speaks with Wesley Loh, a tax associate, about how his autism presents itself at work and how he navigates workplace relationships.
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In our final installment of our special series, the Leader's Chair, Crispina Robert and Adrian Tan speak to Verena Siow, Southeast Asia president and managing director at SAP, one of the world’s leading technology companies. She talks about her unconventional journey - including leaving university to follow her boyfriend to Budapest - and why she feels women have imposter syndrome more than men.
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How many people can boast about working in a jail, pulling a business out of Myanmar at the height of a military coup and negotiating a US$20 billion merger? Crispina Robert and Adrian Tan speak to Jorgen Rostrup, executive vice-president of Telenor Group, in the limited series The Leader’s Chair.
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Singtel Group's chief people & sustainability officer Aileen Tan was a young management executive in charge of a small team and followed the book on what it meant to be a boss. It didn't go well. She shares the leadership lessons she learnt, how she handles a double portfolio and how nearly 40 per cent of Singtel’s workforce was retrained in new skills.
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NUS President Tan Eng Chye takes the seat on this episode of The Leader’s Chair. He tells hosts Adrian Tan and Crispina Robert what the future of university education looks like, why he invites staff for morning walks and how he deals with difficult situations.
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In the season closing episode of 'The Leader's Chair', DBS Bank CEO Piyush Gupta sits down with Crispina Robert and Adrian Tan to talk about why he calls himself “the accidental banker”, how experiencing failure changed his leadership style and what he really thinks about work-life balance.
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She is the CEO of the Singapore Council of Women’s Organisations (SCWO) and a mother of three children under 16. Koh Yan Ping juggles all her roles without a live-in helper. She talks about how she does it, what she thinks women leaders are good at and why things are changing.
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In the seat for this episode of the limited series, "The Leader's Chair", is founding partner of QED Changemakers, Ryan Lim who says he lives by the adage that “culture eats strategy for breakfast”. He talks about why C-suite leaders play an outsized role in driving the kind of culture which attracts and retains talent.
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In the second instalment of the limited series, "The Leader's Chair", director of human resources and organisation development at the Singapore Tourism Board Aileen Wong talks about why even the rank-and-file worker can be responsible for grooming a good leader.
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Work It kicks off a limited series called The Leader’s Chair where we speak to c-suite leaders about what they learnt on their way up, how they deal with stress and what they consider the hardest job as a leader. We kick off the series with Google’C country manager for Singapore, Ben King.
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When she first started work at a motor workshop, clients would take one look at Mandy Neo and ask for another technician. The technical service advisor at Motor Edgevantage talks about the challenges and rewards of being a woman in a male-dominated industry.
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He graduated with first-class honours but in his first job, he was put on a performance improvement plan for arguing with his supervisor and submitting substandard work. How do young workers make the transition from school to work without struggling? 27-year-old John Lim is our guest on this episode.
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Companies use assessment tools like the 360 and 180 systems which ask for peers and subordinates to assess their supervisors. What are the downsides of giving feedback about your manager? What does constructive criticism look like and why is it important? Norman Chua, director of group HR at the National Healthcare Group explains.
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More people around the world are thinking seriously about the purpose of their work and that’s driving not just personal decisions about careers but also how organisations need to adapt. Hong Siu Ming, senior vice president for people, culture and group rewards at Great Eastern breaks it down in this episode.
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Getting a promotion at work is often a good thing - of work done well rewarded publicly. But what if you are now managing peers or those older and more experienced than you? Do you need different skills to transit from top performer to manager? Our guest is head of business development and government relations of fintech company M-DAQ Global Jason Tay.
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It isn't just the amount of leave you have or whether you can work from home if you have children. There needs to be a culture of give and take, says Lee Ming Kai, vice president of systems engineering for Asia Pacific at Juniper Networks.
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Season 2 of Work It kicks off with a new round of work terms like “desk bombing”, “monk-mode” and “loud leaving”. Pooja Chabria, career expert and head of editorial APAC at LinkedIn, explains what has changed in the workplace.
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“Heart” workers have been in the news, with the Government pledging increased salaries and urging people to see their work to be as valuable as “head” workers. Social worker Dini Dzulaikha talks about her career choice, the ups and downs and why she’s in it for the long haul.
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The job market has become much more complex as the nature of skills is changing. That's where the role of the job skills integrator can come in to help those struggling with finding careers that last. Our guest is Jeremy Fox, CEO of Non-Governmental Organisation, Generation, which does job training, matching and placement.
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ChatGPT has already come into workplaces as people are using the Artificial Intelligence (AI) tool to write, crunch data and provide analysis. What does it mean for businesses and for people who are doing these jobs? CK Tan, senior director for Solutions & Value Engineering at Qlik is our guest.
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People take three-year degrees to learn about software development. But for those who are keen to hop onto a new career track, coding bootcamps are one way to fast track learning. Two young guests, Zhang Jia En and Shermaine Sng, share their journey on learning something completely out of their comfort zones.
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There has been an uptick in the number of career coaches in the last few years. Who are they and how do they help untangle knots in your working life? Our guest this week is Yu Dan Shi, director of behavioral science for digital coaching platform, Coachhub.
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You may have seen images or posts of people working out of Bali – in shorts and overlooking the ocean. What does it take for someone to be a digital nomad and how is it different from being 100 per cent remote? Listen to Kailash Madan, APAC head of fintech company Primer who does not have an office and manages people in several different countries.
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Hitting it off romantically with a co-worker or even a boss is not unusual – especially in Singapore where people work very long hours. But what are some lines that shouldn’t be crossed and what are basic rules of engagement to keep in mind when you are dating someone from the office? Daniel Lim, head of sales at Grvty Media and host of the podcast The Daily Ketchup is our guest.
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They are people in your organisation who have your back and provide valuable support and mentorship. But how do you develop these relationships and what benefits do they really bring to careers? Our guest is Alice Yu, team lead for partners and industry marketing at NCS Group.
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In the hit Netflix show Emily in Paris, American Emily Cooper seems to have a seamless time working in Paris. The truth is, taking the leap to work outside of Singapore is filled with challenges. But our guest, SleekFlow’s Crystal Wong, says it is the best thing a young person can do.
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It’s time to set new goals for the year. Should the conversation include how often you want to come into the office and how much you can handle at work? APAC Managing Director for LinkedIn Feon Ang gives her views.
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Lisa Williamson’s first heart attack did not stop her from working round the clock – after all, she was at the pinnacle of her public relations career. She gives an unvarnished look at how work made her physically sick. Lisa also talks about how she recalibrated, in this episode of Work It.
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Is a shorter work week the next big thing in the workplace after hybrid work? Do working fewer days lead to longer hours, less pay or even greater stress or do the benefits outweigh all costs? Elisa Mallis, from the Centre for Creative Leadership (CCL) gives her view.
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We all want more money but how can we strike a balance between getting more and being realistic? What are the dos and don'ts, and how can you find out what you're worth? Career coach Samantha Ng breaks it down in this episode.
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Unlimited leave, medical leave without proof or even sabbaticals for staff who’ve clocked several years on the job. These are some new leave policies companies are adopting not just to draw talent but keep them. David Setiawan, head of marketing at Jobstreet says the trend on leave entitlements is changing.
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While there seems to be a chill on the tech sector with news of job losses, a career in the tech industry can be a lucrative one. Can anyone make the switch easily? What kind of skills do you need and do you have to be tech savvy in order to get in? Our guest Janani Chandran, senior product and program manager for Rakuten Asia, gives practical tips in this episode.
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Should you tell your manager you have a mental health condition? How should company policies close the gap with meaningful mental health practices on the ground? Co-founder of Calm Collective Asia Sabrina Ooi who was diagnosed with bipolar disorder, is our guest on this episode.
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While retrenchment numbers have fallen since record highs during COVID-19, the turmoil in some sectors of the economy continues. What happens to a person when they are told to leave? Leadership coach Steven Lock gives an unvarnished look at the emotional and financial toll retrenchment takes and how it can be a big impetus for change.
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It’s the one thing both employees and bosses dislike about work. Yet, performance reviews are critical not just for compensation and progression but also how people develop their careers. What can everyone do to make these conversations better? Co-founder of EngageRocket Leong Chee Tung lays it out.
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If you find it hard to speak up, share ideas or prefer to work alone, then you are quite likely an introvert. Does your personality matter at the workplace, which seems geared for extroverts? How can introverts get noticed and lead? Leadership coach Crystal Lim-Lange breaks it down.
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In every organisation, there are people who have worked hard over the years, deepened skills but have not been promoted or don't have a chance to learn new skills. Why does this happen and how does one move out of this "comfort zone"? Sean Tan, partner and client manager at Mercer is our guest.
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The typical Singapore workplace is a diverse one and increasingly filled with different nationalities. What can we do to engender a better understanding of different cultures? How should tensions be managed and what can management do? Tonny Loh, partner at the Heidrick & Struggles Singapore office is our guest.
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Balancing career and children has always been challenging, especially in Singapore. Holly Fang, director of financial partnerships at fintech firm Airwallex, talks about how motherhood changed her perspective about work, what she discovered about herself and why she's "one and done".
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It could be to indulge in a passion, test out a potential business idea or to simply have an extra stream of income. We break down the world of employees who juggle many jobs with Lena Chan, owner at Mad About Sucre, who moved from banking to baking.
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A life-threatening diagnosis usually means a chance to stop working, smell the flowers and look at life’s bucket list. But partner at TSMP Law Corporation and president of the Singapore Law Society explains why he bucked convention, what he thinks about quiet quitting and what makes a good leader.
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In part 2 of general shifts in work values, we speak to Audrey Wan and Amir Zubir who defend Generation Z against unfair media portrayals about them being "woke", being called soft and not working hard enough.
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Generation Z is entering the workforce, working alongside Gen X, millennials and baby boomers. What are the differences in work attitudes and values and how can everyone deal with challenges they throw up? Gen X General Manager Edwin Yeo of SPRG Singapore faces off with his millennial co-worker Nicolette Ten in this episode.
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We hear the term “toxic” often and they can refer to bosses, colleagues and workplaces. But what exactly does it entail and how can we spot the red flags? Are we guilty too? Dr Elizabeth Nair, Principal Psychologist at Work & Health Psychologists (WHP) Lim Hong Zhuang, CEO of blockchain start-up ShuttleOne weigh on the discussion.
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A human sifting through hundreds of resumes to interview candidates is being replaced by technology to shortlist talent. A pre-screening chatbot can ask "knockout questions” using natural language processing, for instance. Can machines find the right person for a job? CEO of Xopa AI, Nina Alag Suri explains how it works.
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Venture capitalist and founding partner of Golden Gate Ventures, Vinnie Lauria explains how he spots and keeps talent in the workplace. He reveals his favourite interview questions to ask, how he grows employees in his company, and why he believes a good team is more valuable than a good product.
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Online content creators The Woke Salaryman have made personal finance fun and their viral comics have swayed Singaporeans to start saving smart and take charge of their careers. He Ruiming and Goh Wei Choon reveal why their success is years in the making, how they knew it was time to quit their day jobs, and what they wish school had taught them about work.
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Surveys show occupational burnout is affecting an increasing number of workers. How is it different from regular stress or insomnia? What are the unmistakable signs and what can you do when things get too overwhelming? Psychiatrist Dr Zheng Zhimin breaks down all we need to know about anxiety, exhaustion and cynicism at work.
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What’s at stake when you work from home, how can employers adapt to different employee needs and, what are a company’s priorities? We weigh up the issues around hybrid work arrangements with Alvin Goh, Head of the Singapore Human Resources Institute. Get in touch with us: cnapodcasts@mediacorp.com.sg
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