HealthPay24's Podcast: Recent Episodes

HealthPay24

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Whether you are an existing customer, or someone looking for a patient financial engagement solution, our series of podcasts have addressed pain points from various angles throughout the Rev Cycle Journey: 

  • from the perspective of healthcare providers
  • from the perspective of patients, and
  • from the perspective of the healthcare consumer in need of health and wellness products and services

We have discussed ways to overcome these challenges so you can put patient financial engagement challenges in the past. 

The strategic partnership between HealthPay24 and Fiserv allows us to augment our current services to provide additional value to our customers while driving increased revenue for their organizations. 

We can help you increase patient payments, reduce A/R days, and enhance the consumer financial experience. Get in touch with us to schedule a free 30-minute assessment of your current patient payment process.

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Fiserv, in partnership with HealthPay24, discusses the healthcare revenue cycle journey from the patient’s perspective, as well as the pain points they encounter along the way. Subject matter experts from each organization weigh in on strategies for improving the patient's financial experience.

Speakers:

  • Fred Sheffield, General Manager at HealthPay24
  • John Rubinetti, SVP & General Manager – Commercial Middle Market Segment at Fiserv

This is part 2 in a 3 part series, so be sure to check back as we explore the healthcare revenue cycle from the consumer's point of view next time! 

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Fiserv, in partnership with HealthPay24, discusses the healthcare revenue cycle journey from the provider’s perspective, as well as the pain points they encounter along the way. 

This conversation is hosted by John Rubinetti, SVP and General Manager of the Commercial Middle Market Segment at Fiserv. Joining John is Dan Fuhrmann, SVP of Growth at HealthPay24.  

Both Fiserv and HealthPay24 see a much deeper value proposition than just accepting payments. The focus is truly on increasing revenue and accepting payments seamlessly and securely. 

This is Part 1 in a 3 part series, so be sure to check back as we explore the healthcare revenue cycle from the patient’s point of view next time! 

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Listen to our discussion with Jake Intrator, Managing Consultant for Data and Services at Mastercard, as we discuss the next generation of data-driven patient payments process improvements. We'll discuss new approaches to healthcare revenue cycle management and outcomes that give patients more options and providers more revenue clarity.

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On today's episode, we discuss how caregiver organizations on-board and manage patient access services and how people, process, and technology combine to improve how those patients perceive their total healthcare experiences.

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To learn more about ways that healthcare providers are seeking to leverage such concepts as customer relationship management (CRM) to improve their services we are joined by Laura Semlies, Vice President of Digital Patient Experience, at Northwell Health in metro New York; Julie Gerdeman, CEO at HealthPay24 in Mechanicsburg, Penn., and Jennifer Erler, Cash Manager in the Treasury Department at Fairview Health Services in Minneapolis. 

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Women leaders in healthcare technology come together for a great conversation on price transparency and what it means for the industry.

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HealthPay24 and Baystate Health discuss the new CMS rule and what it means for healthcare providers.

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HealthPay24 and Northwell Health discuss the shifts medical service providers are making to improve the patient experience.