Leading Through Uncertainty: Recent Episodes
Jude Jennison
Discover the challenges of leading through uncertainty. Jude Jennison of Leaders by Nature interviews CEOs and leaders in organisations on their experiences of leading through uncertainty.
www.judejennison.com
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Donna O'Toole is the Founder of August Recognition, a business dedicated to helping other businesses to win awards as part of their marketing strategy. Donna and her team advise on the strategic timing of award entries, leveraging past successes, and aligning award participation with business goals.
Donna also talks about her own challenges as a business leader, including navigating uncertainty, adapting to change, and providing clarity to her team.
I’ve entered and won awards in the past but Donna has explained how much more there is to creating a compelling entry. I particularly loved her award personas and the fact that mindset and different perspectives are also a key component to being successful.
I’ve worked with Donna and her team over several years and seen her grow her business substantially. Their dedication to helping their clients demonstrate credibility and achievements is exemplary. Donna’s ability to balance business ambition with empathy ensures she gets the best from and for her team, enabling them to do the same for their clients.
How well are you balancing results, with empathy and relationships?
You can find out more about Donna O’Toole and August Awards at https://www.augustawards.com
Topics covered:
· Strategic approach to entering awards (00:01:18)
· Understanding the judge's perspective (00:05:10)
· Different personas in award entries (00:07:16)
· Maximizing the value of winning awards (00:10:21)
· Overcoming mindset barriers (00:15:22)
· Strategic Approach to Awards (00:20:05)
· Uncertainty and Clarity (00:21:29)
Other free resources:
· Buy the book Leading through uncertainty
· Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance
· Sign up to our Leadership Hints and Tips
· Connect with Jude Jennison on Linked In
www.judejennison.com
Send us a Text Message.
Eman Al-Hillawi is the CEO of Entec Si, a business change management cuonsultancy. Eman discusses the challenges her business faced during the pandemic, including the financial strain and the emotional impact of redundancies.
She reflects on the importance of relationships and the need to balance business growth with nurturing the team. The conversation also covers the shift to hybrid working and the significance of trust and flexibility in the workplace.
Eman is such an inspiration and I love the parallels between managing uncertainties as a pilot and in business and the importance of preparation, risk assessment, and adaptability.
Having worked with Eman over a number of years, I know how hard it has been for her to navigate the challenges of recovering from the pandemic. Her resilience and honesty are inspiring. So many businesses have had some tough challenges since 2020 with recovery from the pandemic, as well as navigating new innovation and new ways of working , and yet so often people have struggled alone.
How are you faring in the post-pandemic era and what do you need now to support you to move forward?
You can find out more about Eman Al-Hillawi and her business at www.entecsi.com
Topics covered:
· Recovery and dealing with uncertainty (00:03:43)
· Balancing business growth and nurturing the team (00:14:46)
· Navigating uncertainties in a hybrid working environment (00:19:44)
· Managing uncertainties as a pilot (00:25:21)
· Adapting to Pressure (00:29:00)
Other free resources:
· Buy the book Leading through uncertainty
· Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance
· Sign up to our Leadership Hints and Tips
· Connect with Jude Jennison on Linked In
www.judejennison.com
Send us a Text Message.
Chad Foster is a keynote speaker who became blind at the age of 21 due to an eye condition, retinitis pigmentosa. Chad had a dream as he was growing up to be in the medical field but had to change this due to his eyesight and ended up going to Harvard Business School and became the first executive to graduate from their leadership programme.
I feel grateful for having had the chance to interview Chad. He is genuinely a wonderful human being who has this incredible sense of purpose and meaning as a result of going blind at the age of 21.
I love how the tough love that Chad learned from his father is in Chad’s words today. He speaks with such clarity and his words felt like an arrow to the heart, not in a cheesy way but his straight-talking truths hit me hard at moments and make me want to be more ambitious and a better person.
In Chad’s words: “The stories we tell ourselves about our circumstances either limit us or propel us towards our goals.”
You can find out more about Chad on his website www.chadefoster.com and his book Blind Ambition at www.blindambitionbook.com
Topics covered:
· Coping with blindness (00:03:24)
· Overcoming self-pity (00:07:22)
· Gratitude and happiness (00:14:56)
· Developing resilience (00:16:41)
· Key achievements and career journey (00:18:32)
· Overcoming barriers and turning disadvantages into advantages (00:24:12)
· Embracing discomfort and personal growth (00:31:22)
· Owning a Guide dog (00:34:17)
Other free resources:
· Buy the book Leading through uncertainty
· Take the Team Performance Scorecard and discover the 12 hidden dynamics of your team’s performance
· Sign up to our Leadership Hints and Tips
· Connect with Jude Jennison on Linked In
www.judejennison.com
Garry Honey runs a business called Chiron, a risk and resilience company specialising in uncertainty. I was excited to speak to him as he approaches uncertainty in a different yet compatible way to me. Garry works with boards of organisations on managing the uncertainty of risk and talks about the importance of treating risk management as part of strategy, rather than compliance.
I was delighted to have the tables turned this week as Duncan Brodie interviewed me on the skills that are needed by leaders in uncertain times. Of course, I had plenty to say about that. Not only did I write the book Leading through uncertainty, but I’ve also run over 20 masterclasses in the four weeks that we’ve been in lockdown, as well as having additional conversations. It has dominated my thoughts (and occasionally my sleep) as I’ve learned even more from every interaction with every person.
Surlender Pendress is MD of the Love Writing Co, a business providing resources for children learning to write. She had to pivot her business rapidly to survive as a result of the Coronavirus lockdown. I’m inspired by her great messages for both small businesses wanting to explore how they stay in business but also for employees who want to re-ignite their passion for the business they work for.
Fergal Dowling is a partner at Irwin Mitchell and Head of Employment law. He shares the challenges of moving to remote working with very short notice and how they are operating under pressure with a significant increase in workload at a time when regulation is changing daily.
Bev Messinger is the CEO of IOSH. A former HR Director, Bev understands how important it is to include people in developing a vision and ensuring everyone is on board. Bev talks about the switch from HR Director to CEO and how putting people at the heart of the charity is crucial to the last three years of transformation.
Tracey Pritchard is Executive Director of Engagement for Prostate Cancer UK. She talks about the uncertainty of life, developing physical and emotional resilience, having a clear vision and being agile and flexible in uncertainty.
Anita Bhalla OBE is a leading figure in Birmingham where she holds a number of key roles, including Chair of the Birmingham Symphony and Town Hall and Head of the West Midlands Combined Authority Leadership Commission. Anita talks about setting up an Asian Women’s refuge in Leicester, her extensive career as a broadcaster for the BBC and the role of the Leadership Commission in engaging business in being more inclusive to lead social change in the region.
Irene King is Head of IBM Systems Lab Services for UK & Ireland. She has lived and breathed uncertainty throughout her extensive career, continually responding to technological change and advising clients on how to use technology to grow their business. She applies the same approach to leading people too, recognising that everyone is different and everyone needs to have a voice to be engaged on the journey. If you think IBM is stuffy, think again. Irene is an entrepreneur.
David Keene is the CEO of the RDM Group based in Coventry. He celebrates 27 years of running his business next month but the vigour and enthusiasm he brings, as well as his approach, are akin to an entrepreneurial startup, which is of course what he set up 27 years ago. David loves uncertainty because it keeps things fresh and exciting and explains how he balances that with providing a structure within which creativity can occur. He has a plan B, C, D for everything so it seems that whatever happens, David is ready to lead through it.
Ray O’Donoghue is MD of Corporate Banking for the Midlands region in Barclays. He talks about transforming the organisation from geography-led to industry-led and how the relationships with customers changed. It was a bold move that could have led to resistance but he engaged people by making sure they were part of the solution, continually refining the solution based on feedback.
Martin Reeves is CEO of Coventry City Council. He thrives on disruptive change and is comfortable with the chaos it brings, confident in the knowledge that transformation is created from chaos. His energy is infectious, and I found myself caught up in his enthusiasm. But Martin brings more than just enthusiasm. He engages people through solid leadership and relationship skills. The world needs more CEOs like him who not only embrace change but actively encourage difference as a way to achieve it.
Bill Coletti specialises in reputation management and crisis communication. He is author of the book Critical moments: the Mindset of Reputation Management. In this podcast, he shares his experience of staying grounded under pressure in a crisis and being confident of the way forward in moments of extreme uncertainty that a personal or professional crisis brings. There is much to learn from him about how we create clarity and certainty in moments of extreme uncertainty.
Susan Gee is Head of Wellbeing and Occupational Health for Yorkshire Water and is a highly regarded expert on stress and wellbeing. She talks about how work has been proven to be good for people and that we need to ensure that we make mental wellbeing at work as important as physical wellbeing. Susan has a wealth of knowledge on this subject and really understands the role that effective leadership has on our mental health.
Mani Hayre is a Client Relationship Manager at Falcon Insurance and a regular blogger at Mani’s madness. She talks openly about losing her job, how it impacted her self-esteem and starting her career again a decade later. As part of re-starting her new career, she moved from her home town of Scunthorpe to Birmingham. She explains how challenging it was to uproot her whole life to a new city, the loneliness she experienced, recovering from a house fire, owning a new home, having panic attacks and what it is to be an Asian woman living in Birmingham.
Sarah Windrum from the Emerald Group shares her story of how she led disruption in her IT business to adapt to new technologies and in the process caused communication and cultural challenges. She talks openly about how she brought the business back together and the need to listen to different ideas.
Cathy Wahlberg is one of the Directors of Alsters Kelley solicitors based in Warwickshire. She talks about how the recession in 2008 created uncertainty as every industry had to reform and adapt to new ways of working. Cathy talks openly about the need to upskill leaders and adapt to embrace the uncertainty created by a rapid pace of change.
Jude Jennison reads chapter fourteen Leading from the heart and soul from her book Leading Through Uncertainty. She summarises the challenges we face in uncertainty, sharing the journey of her own uncertainty in looking after horses and running a business.
Jude Jennison reads chapter thirteen on Being human from her book Leading through uncertainty. She explains how important it is to accept our limits in uncertainty, to relinquish control and find ease and flow in our leadership.
Jude Jennison reads chapter twelve on Staying with the discomfort of uncertainty from her book Leading through uncertainty. She explains how we often disconnect when it gets uncomfortable and how that causes us to erode trust and break relationships. When we trust in our capabilities, we trust that we can stay even when it gets uncomfortable.
Jude Jennison reads chapter eleven on Building trust from her book Leading through uncertainty. She puts forward the argument that Trust is a leadership choice. We can choose to trust I any given moment and choose not to trust. Notice how you build trust and the stories you hold around how long it takes.
Jude Jennison reads chapter ten on Connection and Support from her book Leading Through Uncertainty. She explains how we connect and disconnect on and off in relationships to avoid the vulnerability of being seen. Notice how you connect and where you disconnect when things or situations are uncomfortable and uncertain.
Jude Jennison reads chapter nine on Listening and dialogue from her book Leading Through Uncertainty. She explores the need to listen at a deeper level in uncertainty and different ways we can do that. She also articulates the need for dialogue as a way of deepening relationships, as much as to create new ideas.
Jude Jennison reads chapter eight on Creating and shaping the future from her book Leading through uncertainty. She explores how to pay attention at a deeper level to what is going on beyond the words being said and how to use external events to influence your direction.
Jude Jennison reads chapter seven on Creating the framework from her book Leading through uncertainty. She explores how to create clarity, certainty and a framework for leading through uncertainty with more ease
Jude Jennison reads chapter six on Pain and trauma from her book Leading through uncertainty and explores how past experiences shape our leadership decisions and how organisational change creates trauma as people learn to adapt to the change.
Jude Jennison reads chapter five on Fear and Polarisation from her book Leading through uncertainty and explores how a desire to be safe and/or in control in uncertainty causes resistance. Resistance is a by-product of fear and causes polarisation.
Jude Jennison reads chapter four on Stress and Overwhelm from her book Leading through uncertainty and explains the need to manage the stress level of ourselves as well as our teams and organisation.
Jude Jennison reads chapter three of her book Leading through uncertainty and explains the importance of emotions in decision making and the need to use them as a source of information.
Jude Jennison reads out chapter two of her book Leading through uncertainty and explains the context of uncertainty, how technology is driving a rapid pace of change and the emotional disconnection experienced in work.
In season 2 of the Leading Through Uncertainty podcast Jude Jennison reads chapters of her book, explains why she wrote each chapter and unpicks it. In this episode, she reads the Introduction.
Saqib Bhatti became the youngest President of the Asian Business Chamber of Commerce in Birmingham when he was only 28 years of age. He shares his experience as an auditor in the banking crisis where people dismissed questions as preposterous that later turned out to be the crucial ones. Inspired by his father, a leading businessman in the West Midlands, Saqib role models curiosity and a desire to understand the point of view of people with different experience, skills and backgrounds.
Ron Carucci from Navalent shares his story of moving from the east to west coast of the US, taking his family with him, the challenges of taking on more than one role and the importance of reflection as part of our development as leaders. He explains that sometimes uncertainty is thrust upon us and sometimes we create our own uncertainty by the choices we make. I think that’s an interesting take because we often think uncertainty is completely out of our control, yet Ron argues, and for what it’s worth, I agree with him, he argues that we create uncertainty by instigating change.
Richard Edge is a Customer Development Controller at Mondelez. Richard’s story of uncertainty is both professional and personal as he shares his story of how he finally admitted to having a mental health issue some 18 months after struggling on in silence. He speaks candidly about the uncertainty of being open and honest about mental health as well as the uncertainty of returning to work after a 6 month period of absence. Richard’s story is both harrowing and heart-warming. This is a must for everyone to listen to.
Karen Walker is President of OneTeam and author of the book No Dumbing Down. She’s no stranger to uncertainty. She explains how she had the courage to leave a well-paid job in her early twenties to help set up Compaq, a company that grew exponentially in the 14 years she was there. She is a strong advocate for the development of people and teams to grow business. She has a wealth of wisdom and experience and shares it generously in this interview. Have a listen.
Chris Thurling talks about the importance of vulnerability and failure as a key part of the process of creativity and innovation. As the Executive Chairman of a creative marketing agency and the Chair of Bristol Media, you might expect Chris to be naturally creative but he explains creativity as being pertinent to every business and why we need to engage both head and heart in decision making.
Theo Millward, MD of Swimtime has all the passion and enthusiasm of a young entrepreneur but there’s no naivety in his business. It’s based on a vision for the future of humanity, pushing the boundaries of what is possible and grounded in the hard graft of execution. There is so much in this podcast to take away for every leader in business about challenging the status quo.
Transforming company culture is always challenging, especially when going from a family culture to a commercial one. Lynda Moore, Head of Talent and Development at the Bradfords group, explains how communication was key and has improved collaboration. She talks openly about the challenges of attracting a younger and more diverse employee and the impact that has on the business and the managers within it.
Alison Jones is the owner of Practical Inspiration Publishing and the host of her own highly successful and engaging podcast series called The Extraordinary Business Book club. Alison has a wealth of experience in publishing from being Director of Innovation Strategy at Macmillan to now running her own niche publishing company specialising in publishing business books.
Donna Warr is Head of Colleague Experience at Curo Housing Group, a Sunday Times Top 100 organisation based in Bath who provides housing in the Southwest of England. Donna talks about her experience of going through a restructuring programme in her previous company and how difficult it was due to the lack of communication throughout the process at a time of personal uncertainty shortly before going off on maternity leave. She used that experience to ensure that when she had to lead her own team through a similar process sometime later, she handled it very differently.
Laura Shuckburgh is the Associate Director of Ricketts Architects in Leamington Spa. Laura embraces uncertainty with ease. Knowing little about architecture when she joined the business, Laura has used her creativity in other ways and developed her role to include business development as well as the development of the people in the business. She admits to being an ideas person and recognises that most people are not keen on change. She talks about productivity, the need to slow down to be more effective and the value of coaching to align the team.
There is no interview this week. Instead, I share my experience of leading through uncertainty at my book launch, as well as explaining the background to the book that was published in May 2018. In the last 6 years working with horses, I’ve become comfortable with high levels of uncertainty. In parallel, as the pace of change has been accelerating, my clients have been learning to be more resilient in uncertainty, as well as becoming more comfortable and confident leading through it. That’s down to the work with horses so it was fitting that they would be at the book launch, sharing the experience with me. Have a listen and reflect on how uncertainty shows up for you and how you find support through it.
Elinor Perry-Hall is the MD of Pentlands Accountants and Advisors. Elinor turns accountancy on its head by putting people at the heart of everything they do. She talks about the uncertainty created by a substantial brand development that her business has recently gone through and how it affected everything they do in the business.
Colin D. Smith is known as The Listener and specialises in teaching people to listen. Colin explains how we are taught to communicate through the forms of reading, writing and speaking which are ways that allow us to express ourselves. However, we are rarely taught to listen which is an essential skill for understanding and relating to the person doing the expressing! Learning to listen shifts the communication from self-expression to a two-way dialogue. I’d never thought of it in that way before.
Will Deane is a highly successful entrepreneur and the founder of a digital marketing agency called Unstoppable. The name says all you need to know about Will. It was wonderful to talk to him and experience his unstoppable energy. He is an entrepreneur through and through. His passion shines through for his customers and his work and he really understands the value of a team – not just his own internal team but also his ability to collaborate with other partners as well.
Vicki Wentworth is the Chief Customer Officer at Wesleyan Assurance. She’s had an outstanding career so far. Having started in the military, she developed her leadership skills early on in critical war situations and has brought all of those leadership skills into the financial services industry. It gives her a true, grounded self-confidence that you rarely see. In this interview, she shares some amazing stories of leadership – both in the military and at Wesleyan.
Mark Underwood is the MD of Staffline Recruitment, the largest recruiter in the UK with an employee base of 50,000 people. In this interview, we covered just about everything – from entrepreneurialism, innovation and creativity, to LEAN and process and procedures to psychological safety, communication, resilience and everything in between. Mark’s not just smart, he’s genuine, humble, honest and likeable.
Stephen Maddock OBE is the CEO of the City of Birmingham Symphony Orchestra. After 19 years as the CEO, you’d think there’s not much Stephen hasn’t seen but he explains the uncertainty of leading a world-class orchestra that relies on a mix of government funding (which has been slashed in the last few years), charitable donations and commercial income.
Kevin Watson is the MD of Amadeus, a catering company providing food to venues throughout the UK, with a strong base in the West Midlands, including the NEC and other arenas. Kevin was pushed into the deep end of uncertainty when only 3 weeks into joining Amadeus as the MD, he found himself leading through a crisis management situation. It probably helped him get off to a fast start in terms of getting to know the team but I’m sure he wouldn’t recommend such an experience. Every time I interview someone, I think what a fantastic person they would be to work for and Kevin was no exception. I do love a fast-paced challenging business and Kevin seems to thrive on the uncertainty Amadeus’ business. I hope you are inspired to explore how you can lead differently this week as a result of hearing Kevin speak. I certainly am.
Tim Kay is Lead for KPMG’s Tech and media practice in the Midlands (UK). Tim was tasked with exploring how KPMG could work more closely with tech startups in London several years ago and he shares some of the challenges that large organisations face in working with fast-paced entrepreneurial businesses. He’s honest about how uncomfortable it is when we don’t have all the answers and he openly admits the mistakes he made and how in hindsight he could have done things differently. I know he denies it but I think Tim’s a bit of a maverick. See what you think.
Gareth Parry is the CEO of Remploy, the UK’s leading disability specialist. Gareth talks about the benefits of inclusive workplaces, both physically and mentally and openly shares his personal experience of depression. His depression didn’t stop him becoming a CEO and he’s an inspiration to all of us that we can develop business and careers that are life-enhancing for individuals, businesses and communities, regardless of the circumstances.
Neil Henderson the CEO of Safeline, a charity that provides both support for sexual abuse victims as well as education to prevent it. Formerly on the board at Royal Mail, Neil talks candidly about the challenges of communicating change and taking responsibility to ensure everyone is aligned. Neil argues that running a charity is much like running a commercial organisation - you need to focus on key strategic imperatives, the numbers need to stack up and it’s all about the people. He makes it sound so easy. I hope you enjoy the conversation as much as I did.
While some people thrive on uncertainty, for others it can lead to stress and overwhelm. Everyone’s limit is different based on how comfortable they are operating out of the comfort zone. It is also dependent on the volume of workload in any given moment. We have a psychological need for safety and uncertainty threatens that. Consideration must be given to what is a reasonable and acceptable amount of pressure and this will vary on an individual basis. If we continue to demand more than people are able to deliver on a long-term basis, the rise in overwhelm, stress and burnout will continue its upward trend.
Jane Austin is the Head of HR for Wave, a start-up business in the utility industry. Jane has experienced huge uncertainty in the last 18 months as the business has undergone massive change. She shares her passion for engaging people emotionally, the importance of communication and how to do it when you legally can’t! I was inspired by Jane’s ability to balance her enthusiasm for change with the understanding she has for the fact that change can be excruciating for others. She continually seeks ways to engage people, recognising that emotions need to be included as part of the process. Jane explains some key HR policy decisions she has made that would normally be considered unaffordable for a start-up. She explains the importance of being both strategic and operational in business and HR and why she believes investment in people policies is an ethical and moral obligation, as well as making good business sense. ©2018 Jude Jennison. All Rights Reserved.
Paul is the former CEO of Birmingham international airport and is now a Non-executive director of five different organisations. Paul has such a breadth and depth of business knowledge, not just limited to the aviation industry. We covered so many topics from running an airport to Brexit and democracy, novel-writing, risk management, business growth, the importance of having a professional team in place who are skilled in what they are doing and having a “childlike acquisition of knowledge”. Paul believes that “Managing uncertainty has got to be the number one thing for business managers today.” He thrives on uncertainty and is such a great advocate of developing the skills to lead through it.
In this podcast, Jude talks about the importance of emotions in business. She explores why we suppress them and how we can start to use them more skillfully as a source of information. We are emotional and intellectual beings. We have the capacity to both think and feel, and we are at our most effective when we bridge the gap between the two. Most people have developed the muscle of one over the other, yet truly effective decisions integrate both critical thinking and emotional feelings.
Martin Yardley is the Deputy Chief Executive of Coventry City Council and is Head of Place which covers anything from bins and potholes to strategic regeneration of the city. In the 9 years Martin has been in post, Coventry has seen massive change and business growth, and is unrecognisable from the concrete jungle that it once was. It may be down to him but he makes it clear that it’s a team effort. ©2018 Jude Jennison. All Rights Reserved.
Paul Faulkner is the CEO of Greater Birmingham Chamber of Commerce. As the UK’s second city, the Birmingham Chamber covers a huge area with 10 sub-divisions. With major business growth and the recently announced Commonwealth games coming to Birmingham in 2022, there is certainly a lot of change and uncertainty in the region. Paul seems to navigate it with apparent ease and talks about the resilience of his team in doing so too. ©2018 Jude Jennison. All Rights Reserved.
Sue Grindrod is the CEO of Albert Dock in Liverpool. Sue is an advocate of being kind to yourself in the context of being realistic about what you can achieve. I think that’s laudable in a world of fast-paced change. It’s so easy to put ourselves under inordinate pressure. She talks a lot about balance – the balance between being a CEO and having a home life and interests outside of work, the paradox of being expected to have all the answers whilst working collaboratively and including people in the decision making, and the dichotomy of being strategic and also paying attention to the detail that is needed. ©2018 Jude Jennison. All Rights Reserved.
Nick Eastwood is the CEO and Deputy chair of WASPS rugby team. Nick has taken WASPS from a failing business in Buckinghamshire to a thriving business in Coventry in the heart of the Midlands. He talks openly about the challenge of making some tough decisions and the honesty required to engage people. From the moment I sat down with Nick, he showed such humility having overcome enormous challenges and achieved so much in turning around WASPS to the thriving team and venue it is today. I love his idea of making everything simple and he certainly role models that, as well as tenacity, teamwork, courage and so much more. ©2018 Jude Jennison. All Rights Reserved.
In this podcast, I explore the role of emotions when leading through uncertainty. I explore how we suppress or explode our emotions and how we can use self-awareness to regulate them and use them skillfully as a source of information. I also share how the horses invoke emotions and how people can learn from that experience. ©2018 Jude Jennison. All Rights Reserved.
Sue Noyes is a non-exec director for multiple charities and the former CEO of the East Midlands Ambulance Service in the UK. In this podcast, Sue talks about the importance of operating according to a set of values. She explains that most challenges in organisations are due to the way people relate to each other and having values that the whole organisation work with, create a foundation for treating each other as human beings. Sue is a great believer in being the change you want to see. A fascinating insight into a CEO who integrates the head and the heart in her leadership. ©2018 Jude Jennison. All Rights Reserved.
In this short podcast, I explain why technology has an impact on uncertainty, the emotional challenges we face as a result and the need to embrace them as part of leadership. I also introduce why I work with a herd of horses to help senior leaders and executives lead through uncertainty, how the horses respond and why they create such great learning. ©2018 Jude Jennison. All Rights Reserved.
Elizabeth Cronin is the Director of the New York State Victim Services department. A former lawyer, her team provide support for victims of crime, anything from domestic violence to mass shootings or events like 9/11. She understands the challenges faced daily by her team in leading through uncertainty where anything can happen at any time without warning. There are lots of leadership hints and tips for leading though uncertainty, whatever industry you are in. ©2018 Jude Jennison. All Rights Reserved.
Jude Jennison from Leaders by Nature explains the challenges we face when leading through uncertainty and sets the context for the Leading through uncertainty podcast series of interviews with business leaders. Jude provides strategic leadership solutions to large organisations as an author, speaker, executive coach and Horse Assisted Educator. ©2018 http://www.judejennison.com (Jude Jennison). All Rights Reserved.