NEW PODCAST Raw chats with real women in Aussie small business.
Explore the wisdom, stumbles and wins of females who are carving out their own path in the freefall of business ownership.
Candid, really real and full of inspo for women who are – or want to be – living their small business dream. This is the podcast for women seeking the confidence, assurance and advice that comes from sharing your journey with like-minded biz owners.
Heads up! 💁♀️ This is a hustle-free zone. And there’s no overnight 6 figure success BS here.
Join host Rachel Green – SEO copywriter and founder of Shine Copy, a copywriting brand for small business big on conscience. A heart-led mama of three, she’s all about keeping it real, embracing her discomfort and raising up women in small business.
Work with me https://www.shinecopy.com.au/
Find me on Instagram https://instagram.com/shinecopy
Cutting costs + raising prices now? You need this episode. Meet Justine McLean, financial educator, mentor, speaker, podcaster and author. Justine went from a $42,000 tax debt to build a profitable business and helps others get on top of their numbers. Hear Justine on simplifying money, how to make more right now and tips from her new book, Become A Business Money Magnet.
How she wrote her book in just 20 days
Justine’s journey from loathing numbers and deep debt to today
Success is different for everyone – and it evolves
Why it’s important for business owners to understand the numbers
Which ones are vital to wrap your head around
Most common mindset blocks business owners have about money
How to reset your money story
The one sure-fire way to make more money in in business now
Pricing tips
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Read Become A Business Money Magnet
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Google Ads is its own ecosystem. For micro business owners who do most things on their own (or with a small team) it can seem way too complicated and like a black hole of disappearing money. So in this ep, I’m breaking it all down with Kaity Griffin. She’s a Google Ads expert who’s created successful ad campaigns for Showpo, Swimwear Galore and Brian Tracy and teaches small business owners and digital marketers to create seriously profitable Google Ads and cut through the tricky tech.
Hit play to hear:
The best-fit businesses for Google Ads
Google Ads vs Google search
Keywords explained
Why Google feeds you different ads every time you search
Main performance metrics to wrap your head around
Goal settings as the key to ads success
Ad location explained
Quick win vs slow burn
Specificity vs volume
Why big business use Google Ads
How AI is used
Google Ads myths busted
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Work with Kaity Griffin
Do Google Ads Bootcamp for US $30
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If you run an ecommerce business and struggle with bringing the person or people behind the brand into your website, this ep is for you. Whether your business is small or big, people buy from people they connect with. Connection builds like, trust and authority followed by revenue. Dive into this ep to learn these golden gems with examples, tips and more…
Talk in the first person
Tone of voice
Write a REAL about page
Reworking your Home page
Microcopy
Writing hi, buy product descriptions
Enhance user experience
Leveraging social proof
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Greenwashing officially given the boot in the EU … and what it means for Australia.
In this solo ep with just me, Rach Green, I’m explaining the EU’s ban, what it means for Australian small business + how it will change your copy and messaging.
The EU has given greenwashing terms the boot and it's currently in process to become law. I’m cheering the EU’s move because it’s likely that Australia will follow this bold, much needed step to kill the BS, stop misleading buyers and put the importance on the planet that it deserves with action.
Hold up - what’s greenwashing?
It’s a topic I explored in this blog and also in this pod with Sam Rankin a few episodes ago. So go check that out if you want to dive deeper into greenwashing and messaging.
Greenwashing is defined by the European Parliament as “The practice of giving a false impression of the environmental impact or benefits of a product, which can mislead consumers”.
Greenwashing is saying sustainable things that your product isn’t, so buyers choose it in the misbelief that they are making planet friendly purchases.
Greenwashers use words like “eco friendly”, “natural”, “sustainably made”, “planet conscious” etc when they are none of these things – and when their claims aren’t proven.
The UN makes it clear: “greenhouse gas emissions, such as carbon and methane, from human activities are wrapping the Earth in a blanket of pollution that has warmed the planet and led to severe impacts such as more intense storms, droughts, floods and wildfires.” In Australia, we know this – crazy, out of control busy fires. Wild storms that unleash rock-size hail balls. Whipping winds like we’ve never seen. Climate change is undeniable - it is caused by humans.
What’s so wrong about greenwashing?
It’s dangerous, deliberate and deceptive.
Simply, it’s unethical. It’s a marketing tactic. And this kind of shady marketing (excellent pod on unethical marketing with Mia Fileman) is exactly why for a long time I’ve been ashamed to be a marketer with a degree in marketing. Because marketing is twisted. It plays on our weaknesses, our ignorance, on the truth. It’s also why I am now a copywriter for brands with conscience. Because I want to help the good ones – the people who give a damn about tomorrow with the impact and actions of today.
Greenwashing is misleading customers at the cost of the planet. It’s unsustainable - the world has long known about the limited resources we have. It’s a false economy for the earth. For example, products labelled “compostable” without any mention of Australian standards as home compostable are not actually meant to break down in your garden compost. They just say that so you feel better about buying it – it’s playing on your guilt and targeting the consumers who do care about their impact on the planet.
We have to do better.
What’s banned?
In January 2024, the EU declared these are the greenwashing terms they will ban unless you have certified third party proof:
These new rules make product labelling clearer and more trustworthy – without vague green claims. The proof for green claims must come from an independent certified authority, which could be something in Australia like B Corp, Australian Certified Organic, Australasian Bioplastics Association, Forest Stewardship Council certified etc.
This HUGE change will come into force by the end of 2026. European brands are scrambling to sort out their products, sourcing, messaging and packaging right now.
If you’re thinking “This is excellent – but what does it mean for Australia?” I’ll let the European Parliament’s rapporteur Biljana Borzan (S&D, HR) tell you.
“People will be able to choose products that are more durable, repairable and sustainable thanks to reliable labels and advertisements. Most importantly, companies can no longer trick people by saying that plastic bottles are good because the company planted trees somewhere – or say that something is sustainable without explaining how. This is a big win for all of us!”
Australia often follows the EU’s lead… we have strong political, economic and cultural ties with the EU, working closely to meet shared global responsibilities such as promoting sustainable development, tackling climate change and respect for international law. In December 2023, the ACCC launched new guidelines for making environmental claims for business, which could be the perfect launchpad for adopting the EU’s greenwashing ban here.
If we see it roll out successfully there, I hope we will learn and copy.
What does this mean for Australian small business?
Good things, many good things – for people, planet and hopefully profit.
Better choices and empowered buying.
You’ll have 100% confidence that your purchases are planet friendly. You won’t need to double think and do your own research to determine if something is genuinely sustainable. You can trust brands more. You can make a more informed decision from the get-go.
You’ll be presented with more durable products (take that, Kmart crap) and considered end-of-life destination. Closed loop systems will rise and become more of a mainstream concept.
For business, transparency will be clearer than ever. No hiding, obfuscating or twisting the story.
The playing field will be levelled – big brands can’t use their dollars, shelf space and brand power to slug us with deceptive marketing.
If brands are greenwashing, they’re going to lose some serious (brand) face. No one likes being lied to. We vote with our dollars.
With so much manufactured in China and cheaper labour countries, this could also mean they have to pull up their socks with manufacturing and product creation – or the lose contracts. It might mean their environment fares better too, if they’re creating less chemical, single use junk that bleeds into their land also. One effect could be that more products are made in the country their sold where we can be sure of environmental standards. Which could mean more jobs stay here – but may also mean prices rise.
Ok so what does all this mean for product copy and messaging?
If you’re doing the right thing and can back up your sustainability claims with certified third party proof, soldier on, legend. If you don’t have that proof – get it. And be upfront that you’re working towards it.
The greenwashing ban in Australia could also mean your copy has…
What next?
The EU has to legalise these bans and make them law. Sit tight until November 2024 for that to lock into place. Then we see what greenwashing moves Australia makes.
What do you think these changes will mean for Australian small business? Join the chat in this episode’s notes on Spotify, comment on the post on Instagram or email me. And if you need help to get your brand messaging right, I could be the copywriter you need.
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Sources
Climate Council
UN
European Parliament
European Union External Action
An comm brand built on body positivity, Mama Movement is the dream of ex- corporate mousewheeler, Faye Tan. Bright, booty loving and sustainably made, you’re about to hear how she grew her business from zero to babOOM without sacrificing on values.
The story of P!NK owning a Mama Movement piece
Faye’s evolution from dull corporate life to CEO of one of Australia’s fastest growing sustainable clothing labels
The moment she started to make actual income
Why body positivity is her credo
Busting toxic ideals on body image
Gaining traction as an ecomm in this tough economy
Growing from her garage to warehouse
Her content strategy unpacked
Scaling… and then killing her popular swimwear product lines
What’s next for Mama Movement
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Check out Mama Movement
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Connection is why we’re in business and it’s absolutely what your client or buyer is seeking, whether they realise it or not. I dive into this topic with Suz Chadwick, Business & Certified Mindset Coach who helps you build a BRAVE & BOLD personal brand and profitable business. Tune in to uncover the ingredients of sticky, magnetic brands that connect:
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Marketing trends – do you get on board? Or stick to your own thing? Whatever works for your small business, it’s worth being aware of what 2024 has in store for marketing because it's is one thing we can’t go without. Listen in to hear this year’s trends from Shay Bianco, founder of Shay Bianco Marketing. She’s your marketing buddy, here to take the dread out of marketing and show you the “how” while getting the results you want.
Hit play for 2024 marketing predictions and:
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Work with Shay Bianco
Info on dark social
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Sustainable skincare is a massive industry and one I’m exploring in this ep with Christie McGann from vegan skin are and make up brand, The Bod Society. From her carport in 2018 to buying a factory in 2022 and winning awards, hers is truly a story of a brand that’s aligned with her life and values. Listen in to hear:
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Check out The Bod Society
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Not all business awards are created equal. Which is why I’m chatting with Erin Huckle, awards writer and PR pro from Chuckle Communications. She works for creative, innovative and ethical businesses and has an 89% success rate helping clients win or be a finalist in awards.
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Work with Erin + get your awards calendar
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Greenwashing – it’s often more grey than green. In this chat, I untangle sustainability messaging with Sam Rankin. She’s a sustainability copywriter, environmental science grad and fellow mountain bike rider. Sam’s business is Copy Circle and rocks the vanlife writing for conscious brands while she trips around, looking for surf breaks, adventure and nature.
Grab a cuppa, your sneakers, dog or some you time and hear:
ACCC Sustainability Guidelines for Business
Sustainability certifications to guide your buying (or aim for as a business owner):
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Work with Sam
Capacity, time, energy. If these are areas in which you want to do better press play for this chat with Hollie Barac, capacity advocate and time management specialist. No stranger to chronic pain, Hollie is a wise asset for small business owners and brilliant at reminding you that rest is productive.
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Work with Hollie
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Press play to learn about Alepp, a social enterprise that puts 100% of profits to support asylum seekers and refugees in Australia. Kate Ryan sources soap from Syria that’s made of two ingredients, is plastic free and brings spreads goodness from all sides. Hear us chat about:
Check out Alepp
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Travel while working, processes that back you to do that and an insight into Paris life. Some of the topics I cover with Michelle Teo from Rounded in this ep. Head of marketing for Rounded - Aussie made accounting software for freelancers and solo operators, Michelle has nailed the expat/travel life and shares what it’s like now.
Hit play to hear:
GET 20% OFF AN ANNUAL ROUNDED SUBSCRIPTION 💥
Use code SHINE20A
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Find me on Instagram
Try Rounded
Follow Michelle on LinkedIn
Systems & tools Michelle mentioned in this ep:
Slack
Notion
Writer
Plug in your headphones for this chat with Remi Audette, SEO guru from Sunday Best Digital. Remi leads an SEO agency that focuses on brand building and she’s all about getting your brand searched for, not just found. My go-to with the latest SEO knowledge, Remi and I tackle all things AI, SEO, GSE and whatever other acronyms we can find.
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Settle in to hear Kate Toon and I unpack originality, personal branding and giving yourself space to evolve as a business owner. Kate is a business mentor, digital marketing coach, SEO teacher and self-described misfit entrepreneur. From copywriter to the Beyonce of SEO, TV celeb to author about to launch her next book, Kate is a wise, witty legend.
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Get Kate’s latest book, Six Figures in Six Hours
Hear Kristy Pask, small business marketing and mindset coach, chat with me on perfectionism, how it’s held her back and the lessons she has to share.
Hit play to learn:
Work with Kristy
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Say hello 👋 to Mia Fileman, marketing strategist and campaign guru from Campaign Del Mar. Mia deserves a place in your brain for her take on icky marketing tactics and keeping it real in small business.
🎧 Hit play to learn:
Work with Mia
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Find me on Instagram
Link to solo episode I mentioned in this ep
Hear marketing strategist, Loan Kien from The Digital Octopus, share her wisdom on making marketing work for you. An eccom marketing expert, Loan tells us the keys to shaping a thriving vs stumbling brand.
Hit subscribe & play to learn:
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In this ep I’m chatting with Darby Lyndon, brand and content strategist. She loves helping small business owners who have left the corporate world to serve others in their own special way.
Settle in and learn:
The leap from corporate life to full time in her own business
Brand therapy to clear blocks
The risk of offering new services/products – and ideas for testing them out
Content creation – what, why, where and how
Cross pollination and evergreen content
Removing fear in thought leadership
Common content mistakes
Reaching a new audience without paid ads
How to understand your audience
Managing imposter syndrome
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Find me on Instagram
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I’m chatting with Nikki O’Brien, podcast coach from Quintessential Being. Ex-radio announcer, audio addict and soul-led creative, she’s a dedicated vegan chocolate lover.
Hit play to learn about:
Find Nikki at Quintessential Being and a killer freebie here.
Find me at Shine Copy and on Instagram.
OUT - word of the year.
IN – one question to ask yourself every day, that will reframe the way you do business (and life).
In my first solo episode, I share the one question I’m asking myself everyday this year. I’ve never done the whole “word of the year” thing. I like to go with the flow. And I don’t feel I need a word to set my direction or intention.
Instead, this year, I’m asking myself one question.
Because I’m no longer doing things because I think that’s what I'm supposed to do, as a business owner. Or as a mother. Or as a human.
Hit PLAY to hear:
Why I’m asking this question (and why you should too)
How to get hardcore perspective on why you do all the things
How to clear mental space and ease the load
The possibility of change and what that can bring you
Goals, doing more, smashing ceilings and earning more isn’t all it’s hyped to be
Now is enough
I’d love to know how this episode touched you. Email me or DM me anytime. I’ll always reply to every message.
✍️ Work with me
🤳Find me on Instagram
🎤 Chat with me on my pod
Lisa Byrne is an ecomm marketing coach who helps women create sustainable organic marketing strategies to grow their brands. I’ve known Lisa for a few years and I love her uncomplicated way of helping small businesses grow.
Hit play to learn:
Work with Lisa
https://lisabyrne.com.au/
Work with me
https://www.shinecopy.com.au/
Find me on Instagram
https://instagram.com/shinecopy
Brand voice and values are major elements of your brand. But they’re kinda intangible and hard to wrap your head around – especially if writing isn't your thing. In this ep, I’m chatting with Cherie Donnellan, copywriter and marketing coach to unpack it.
Hear all this and more:
Work with me
https://www.shinecopy.com.au/
Find me on Instagram
https://instagram.com/shinecopy
Work with Cherie
https://cheriedonnellan.com/
In this ep I’m chatting with Nicole Paspaliaris, photographer and brand coach who is on fire about getting brand fundamentals right from the very start of your biz journey. And she has some deep wisdom on harmony vs balance, moving past fear, and boundaries that you will absolutely benefit from.
Plug in your 🎧 and devour Nic’s words on:
Work with me
https://www.shinecopy.com.au/
Find me on Instagram
https://instagram.com/shinecopy
Work with Nicole
https://www.nicolepas.com/
Profit is the must-have you need to build a sustainable business. But along with it comes doubt (grounded in the idea of not being worthy – when you SO are).
Tune in to unpack with Jaz Parasram, Graphic Designer and Pricing Queen:
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https://www.shinecopy.com.au/
Find me on Instagram
https://instagram.com/shinecopy
Work with Jaz
https://jasminedesigns.com.au/
Anxiety is something so many of us battle with. That’s why I hand the mic over to Lou Fitzpatrick from The Anxiety Project in this ep.
Listen to hear Lou unpack:
Work with me
https://www.shinecopy.com.au
Find me on Instagram
https://instagram.com/shinecopy
Work with Lou
https://theanxietyproject.com.au
Laura Duncan is a designer, brand identity specialist and passionate creative from The Design Room. She left behind her raincoat in Ireland and set up studio in sunny Brisbane where she creates “oh my gosh” branding that makes you proud of your business.
Plug in your 🎧 to hear Laura share:
Work with me
https://www.shinecopy.com.au/
Find me on Instagram
https://instagram.com/shinecopy
Work with Laura
https://thedesignroom.com.au/
Kombi loving, spontaneous queen, bookkeeping business owner Bec Buchanan from Straight Up Bookkeeping answers all my little, big and always-wanted-to-know questions. Full of wisdom, scaling advice and following your gut, this is another must-listen ep.
Listen to uncover:
Work with me
https://www.shinecopy.com.au/
Find me on Instagram
https://instagram.com/shinecopy
Work with Bec
https://straightupbookkeeping.com.au/
If you feel like moving faster, achieving more and going for the next big thing are not actually the way to do business, listen up. Slow living coach Rachelle Glendon chats about slowing the heck down and the transformative power that creates for your life, mind and business. Let’s flip the messiness and busyness of life into pulling back to move forward.
Slow down and learn:
Work with me
https://www.shinecopy.com.au/
Find me on Instagram
https://instagram.com/shinecopy
Work with Rachelle
https://www.howtoliveslow.com/
A UX copywriter and word genius, Susan Reoch is a gun at writing human-focused apps, websites, sales pages and email sequences. This chat covers all things connection, making business more human, DIY writing tips, lightbulb moments, boundaries and the messy back end of business that you don’t usually see.
Dive in to uncover:
Work with me
https://www.shinecopy.com.au/
Find me on Instagram
https://instagram.com/shinecopy
Work with Susan
https://susanreochcopywriter.com/
Can good profit and solid ethics co-exist? Yep!
Hear ethical marketing coach, Rachel Kurzyp, unpack the concept of positive marketing with me. She talks us through how you can show up, sell and serve in a way that feels good for you and is fully aligned with who you are.
Listen up to learn:
Work with me
https://www.shinecopy.com.au/
Find me on Instagram
https://instagram.com/shinecopy
Work with Rachel
https://rachelkurzyp.com.au/
A wealth coach with some unexpected views on money, Eliza Ludwig’s fave food is actually salad, her goal isn’t to make 6 figures and she teaches business owners how to build a brand that’s wealthy beyond the bottom line.
Tune in to hear me chat with Eliza Ludwig, wealth coach, from The Flow Society to learn:
Work with me
https://www.shinecopy.com.au/
Find me on Instagram
https://instagram.com/shinecopy
Work with Eliza
https://www.theflowsociety.com.au/
Meet online business coach and social media strategist Stacey Marie from The Social Hub. Master (almost) of mum guilt and an ex-finance career woman, Stacey is all about flow, alignment and giving the finger to the idea of 6 figure hustling.
Tune in to learn:
Work with me
https://www.shinecopy.com.au/
Find me on Instagram
https://instagram.com/shinecopy
Work with Stacey
https://thesocialhubau.com/
Google whisperer and extraordinary website designer Karlie Plowman from Techno Bird once booked a client based on her T shirt (ACDC if you’re wondering). She’s a straight shooting, non coffee drinking, business owner – and cheerleader to many. (Who wants allll the logos).
Listen to our chat to discover:
Work with me
https://www.shinecopy.com.au/
Find me on Instagram
https://instagram.com/shinecopy
Find Karlie
https://www.thetechnobird.com.au/