Practices Made Perfect: Recent Episodes
DVM Elite
If you’re an independent veterinary, optical, or dental practice owner, this podcast is just for you! It’s brought to you by DVM Elite - a platform dedicated to game-changing technology and life-changing connections for independent practice owners.
Join the superstar Account Manager team in this interactive discussion about maximizing Care to Share and Referrals for your practice.
BIG Ideas - Join the Account Manager team for a roundtable discussion where they'll share the biggest, best, and coolest ideas members implemented this past year. It's a half-hour jam-packed with inspiration you won't want to miss.
As Dr. Warren attends and presents with various entrepreneurial groups, he is able to uncover some amazing resources to bring to you in its most boiled-down essence. Now join Dr. Warren who will walk you through a powerful framework to unblock your greatest challenge, and get personal insights from Michael as he talks through member challenges.
This is a powerful session, and probably exactly what you need right now. So let's "find your fix" and figure out the next most important move for YOU and YOUR practice, as it will probably not be what you think!
Find the worksheet here https://docs.google.com/document/d/1Ub8zAE66ergjTcDgENdrsCJj0CWxb6SZjm-MiiJJfnU/edit?usp=sharing
If you were unfortunate enough to miss the Elite Summit, we've got you covered! It truly was "magic" with the professions greatest pioneers in the room developing entirely new concepts for the profession. And boy we were not disappointed!
Be sure to join Dr. Warren as he shares the biggest the tantalizing nuggets that will raise the hair on your neck and get you on the edge of your seat.
As we are staring down the barrel of a SERIOUS RECESSION, what you will learn in the Elite Summit Recap WILL BE your go to action plan (both now and in the future).
Part of your recession-proofing plan is to make sure your clients are getting the best care possible. Learn how to share care recommendations and membership plans without feeling like you're a pushy salesperson!
Last month, Dr. Warren challenged all practices to develop their "Perceived Value Plan." Join Christy and Tiago to discuss ways your team can have those difficult conversations around price!
Join Dr. Warren as he dissects what other Elite Members are doing to both build client loyalty and solidify their practice foundation to ready for the upcoming recession. This going to be a casual zoom conversation full of gems and open discussion, so you can ask the other members your questions directly and join in the brainstorming.
If you want to build a strong foundation, don't miss this powerful session!
DON'T MISS THIS ONE, Elite community! If you've been feeling anxious and unprepared for the upcoming recession, this is the session you need to attend. Join Dr. Michael Warren and Amy Breuer as they go over both the mindset and strategy needed to thrive through the upcoming recession, and discuss a helpful checklist for assessing your readiness.
Has your follow-up strategy with your hard-earned clients slipped to the back burner during the pandemic? Now's the time to make sure you have everything in place to build and retain those client relationships with one of the most effective strategies you have at your fingertips!
May is Mental Health Awareness Month so we're going to be talking burnout. If you and your team are feeling depleted and exhausted, you're not alone. We'll be discussing some strategies to deal with the stress cycle and keep your teams moving forward.
Dr. Warren will provide a no holds barred look at where we are and where we are going. This is a critical strategic session for you as the Practice Owner and Manager to understand your options and how to keep your practice driving ahead in the midst of one of potentially one of the most difficult economic environments of our lifetimes.
If there's one thing we all have in common these days, it's finding quality team members. How your practice appears online has never been more important. Join Christy and Danielle to discuss how you can appear to be the team everyone wants to join!
Doctors can be extremely hard to hire for your practice. Finding another veterinarian, optometrist, or dentist is increasingly difficult, and causing this to be the #1 constraint on the ability to grow within the Elite Community.
Join Dr. Warren as he presents and intriguing process that could be a powerful new solution to the doctor shortage problem.
Does your team meeting leave you bored and uninspired? We'll be chatting about fresh and creative approaches to this important business touchpoint.
If you have ever felt like your entire practice is resting on your shoulders, then this is the strategy session for you. Join Dr. Warren has he unpacks what it truly means to be a practice owner, and how our view of the business often cripples the practice's success. Don't miss this fascinating session!
The start of the year is a great time to evaluate your personal goals and productivity! "The Slight Edge", by Jeff Olsen, is a way of thinking, a way of processing information that enables you to make the daily choices that will lead you to the success and happiness you desire. Learn how making small changes can create a ripple effect in your personal and work life! Join Christy and Nic as they discuss how to apply these principles to your work life.
Feeling overwhelmed and burned out? It doesn't have to be this way! Join Dr. Pam Nichols as she shares her personal journey from burnout to loving what she does again. Get ready to get inspired!
Join Dr. Warren as he summarizes the key insights of 2021 and maps out what is in store for 2022 in this fast-changing practice environment.
Join Amy Breuer and Dr. Sharon Gorman for a lively discussion on why they are so successful with their traditional membership plans. Topics for discussion include:
- Why they originally set up the plans (there is actually a story...)
- What has been the impact of the plans?
- Buy-in from the team, how they rolled out the plans, and staying the course when times get tough.
- Biggest challenges and lessons learned since implementing the plans.
- How many of their members are on the plans and, their annual retention rate
- How much their plans generate monthly and how to keep the conversation alive
- Of course; a high-level overview of the plan (& what they do differently than most!)
Join Dr. Warren as he shares a thought-provoking framework on generalists vs specialists. This session has the potential to shift your view of yourself and your future, and give you a powerful tool to use in coaching not only yourself but those around you.
Are your customer service skills feeling a little rusty? Then it's time to renew and recharge your in-person service standards! Join our account managers for a discussion on how you can polish those skills up to provide the highest level of care for your clients and patients.
Want to be a more effective front desk team? There are three numbers you can focus on that directly impact the overall success of your practice. Join our Account Managers for this session that will simplify your focus and inspire your team to make your practice more effective.
Join Dr. Warren as he shares how you, as a Practice Owner and Management Team, rethink how your day is structured, in order to engage in the "Deep Work" that is required to propel your practice ahead.
"Shallow Work" is a trap that both you and your team can so easily fall into...feeling busy yet actually accomplishing little.
Dr. Warren shares how he too fell into this trap, and the dramatic steps he had to take to get back to the Deep Work that really makes the difference.
Don't miss this emotional session!
Flow is the mental state in which a person is engaged in an activity where they are fully immersed with a feeling of focus, involvement, and energy. Join Christy and Ish to discuss the science behind flow, and figure out how to make it happen for you!
Do you know what your unique gift is? This is something you really need to be crystal clear on in order to be a great leader. This special session is a rare opportunity to delve into your innate talent, and learn how to use it to make your business truly flourish.
You’ll take part in a special, enlightening exercise, one that will help you achieve absolute clarity on this key point. You will also learn how to share this exercise with your own team. This will help them immediately form deeper bonds, bring their best skills to the forefront, and really shine bright, which will in turn enable you to more successfully lead your tribe forward.
Have you been noticing a lot more upset and rude customers at your practice? Tensions running high in the office? Client and customer interactions are hitting record levels of difficulty. In July’s BIC, we’ll discuss some simple tips to help you keep your cool and diffuse difficult situations—whether they’re with a client or a coworker.
We’ve seen the UPbook concept prove itself, time and time again: Data plus rewards equals improved focus and performance. But what if you could take this concept and apply it to your team? What would be on your practice’s scoreboard, and what would it look like for each individual position?
We all know that practices are built on the strength of their teams. But here’s the problem: hiring has become extremely difficult. We’ve been inspired by Dr. Pam’s latest session in which she shared her simple formula: she pays her people more than anywhere else, so she expects and gets the very best.
In this month’s Elite Strategy Session, Dr. Warren will give you the blueprint. You’ll map out exactly how you can afford to pay key positions way more than your competitors through the power of backwards engineering. Get this right, and you’ll suddenly be attracting the best talent in your area!
Those first few moments on the phone set the tone for your entire relationship with a new client or patient and have tons of downstream benefits! Discover how your front desk can transform their skills from transactional to building genuine connections to your practice.
What if you can have an offsite team member that would be responsible for all the "selling" and follow up that is so critical to your practice but which no-one likes to do? We know that this is one of the most critical drivers of revenue and success, yet so often it is engulfed by the busy in practice day to day.
Join Dr. Warren as he outlines a new framework for supercharging the revenue in your practice based on focusing on the "before" and "after" the appointment experience to tee up your in practice team to increase compliance and revenue.
The skill of your team in handling phone calls is a key lever for the success of your practice. Join us as we discuss the ELITE framework and listen to some great call handling!
Dr. Michael Warren interviews Dr. Pam Nichols on the key levers she used to grow a new practice, fast!
In today's hiring environment, potential employees do their research! How can you, as a front desk team, help your practice attract the people you want to work with? We'll go through some easy actions the team can take to make sure your practice is IRRESISTIBLE to new employees! For more information, please see our website.