Receivables Roundtable: Recent Episodes
Adam Parks
Led by industry veteran Adam Parks, Receivables Roundtable is a video series in which Receivables Info sits down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
When a consumer passes away, how a financial institution responds defines its core values.
On this episode of Receivables Podcast, host Adam Parks connects with Nick Cherry, Divisional CEO of Phillips & Cohen Associates, to examine the rise of specialized deceased account care, a discipline where high-touch empathy directly drives operational success.
Tune in for a strategic look at how technology, compliance, and genuine compassion intersect to set a new standard for international estate recovery.
Podcast Website:
https://receivablespodcast.com/videos/deceased-account-care-nick-cherry
Phillips & Cohen Associates Website:
https://phillips-cohen.com/
Phillips & Cohen Associates LinkedIn:
https://www.linkedin.com/company/phillips-&-cohen-associates/
Nick Cherry LinkedIn:
https://www.linkedin.com/in/nick-cherry-456ba68/
Deceased Account Care
Estate Resolution Services
Bereavement Collections
Customer Experience
Global Receivables Management
International Debt Collection
DeceasedAccountCare #NickCherry #EstateResolution #EstateRecovery #BereavementRecovery
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In the latest episode of the Receivables Podcast, Adam Parks and Joseph Torriere of Spire Recovery Solutions explain how Google reviews for collection agencies strengthen credibility and generate authentic consumer feedback in receivables. Hear how consumers verify debt collection companies, why online reviews in debt collection matter, and how digital trust in debt collection grows over time.
Listen now and subscribe at ReceivablesPodcast.com.
Podcast Website:
https://receivablespodcast.com/videos/digital-trust-debt-collection-torriere
Spire Recovery Solutions Website:
https://spirerecoverysolutions.com/
Joseph Torriere LinkedIn:
https://www.linkedin.com/in/joseph-torriere/
Spire Recovery Solutions LinkedIn:
https://www.linkedin.com/company/spirerecoverysolutions/
digital trust in debt collection,
google reviews for collection agencies,
consumer review requests in debt collection,
authentic consumer feedback in receivables,
online reviews in debt collection,
collection agency credibility,
consumer trust,
DigitalTrust #SpireRecovery #ConsumerTrust #ConsumerReviews #DebtCollection
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In the latest episode of the Receivables Podcast, Adam Parks and Yale R. Levy, Director of Client Development at Solo, discuss the growing role of the digital debt settlement process, evolving consumer-preferred collection channels, and how organizations can create more effective paths toward consumer-initiated debt resolution.
Listen and subscribe to understand why consumer experience is becoming an increasingly important part of modern recovery strategy.
Podcast website:
https://receivablespodcast.com/videos/yale-levy-digital-debt-resolution-consumer-communication
Solo Website:
https://www.solosuit.com/
Yale R. Levy LinkedIn:
https://www.linkedin.com/in/yale-r-levy-877691/
Solo LinkedIn:
https://www.linkedin.com/company/solosuit/
digital debt settlement process,
consumer-initiated debt resolution,
consumer-preferred collection channels,
compliance-friendly collection technology,
digital payment plan negotiations,
reducing friction in debt collection,
digitaldebtsettlement #solosettle #digitaldebt #digitaldebtcollection #debtcollection
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Private student loan refinancing has become an important tool for collection agencies seeking new ways to resolve defaulted accounts while improving consumer outcomes.
In this episode, Adam Parks is joined by Andrew Black of Yrefy to discuss how refinancing can complement traditional recovery strategies for private student loans. They discuss referral partnerships with collection agencies, the role of refinancing in resolving defaulted accounts, credit rebuilding, consumer affordability, and how agencies can expand their recovery toolkit.
Whether you're a collection agency, debt buyer, law firm, or creditor, this conversation provides practical insights into an emerging approach to student loan recovery.
Podcast website:
https://receivablespodcast.com/private-student-loan-refinancing-andrew-black
Yrefy Website:
https://yrefy.com/
Andrew Black LinkedIn:
https://www.linkedin.com/in/andrewrblack/
Yrefy LinkedIn:
https://www.linkedin.com/company/yrefy-llc/
Private Student Loan Refinancing
Student Loan Collections
Collection Agencies
Private Student Loans
Consumer Debt Resolution
Credit Rebuilding
Debt Recovery
Receivables Management
LoanRefinancing #AndrewBlack #StudentLoan #PrivateLoan #Yrefy
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In this episode of the Receivables Podcast, Adam Parks sits down with Dane Mauldin, President of RNN Group, to discuss how actionable collection data can improve recovery performance, especially when it comes to dormant accounts.
Dane explains why successful recovery depends on data that is accurate, timely, and aligned with the right treatment strategy, not simply more data. They explore continuous account monitoring, post-judgment recovery, verified consumer information, and practical approaches to testing data solutions.
Listen to this episode to uncover new recovery opportunities within your existing portfolios and gain more insights into data-driven debt collection.
Podcast Overview:
https://receivablespodcast.com/videos/dormant-account-activation-mauldin-rnn
RNN Group Website:
https://rnngroup.com/
Dane Mauldin LinkedIn:
https://www.linkedin.com/in/danemauldin/
dormant account activation,
actionable collection data,
continuous account monitoring,
post-judgment recovery strategy,
account reactivation strategy,
portfolio monitoring best practices,
debt collection data,
collection operations,
receivables management
DormantAccountActivation #DaneMauldin #PostJudgmentRecovery #RecoveryStrategies #ReceivablesManagement #DebtCollection
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Recovery has always been a numbers game. But what happens when the numbers start moving in opposite directions?
Delinquencies are climbing, recovery rates are slipping. And across the industry, creditors are being forced to rethink how they approach collections, litigation, and legal recovery operations.
Adam Parks welcomes Will Weidman of Convoke for a mid-year pulse check on the recovery landscape, exploring why legal channels are gaining momentum, how litigation networks are evolving, and what creditors need to know about managing the growing complexity behind legal collections.
Listen now for practical insights on collections litigation, recovery management systems, and the future of data-driven recovery strategies.
Podcast Overview:
https://receivablespodcast.com/videos/collections-litigation-will-convoke
Convoke Website:
https://www.convoke.ai/
Convoke LinkedIn:
https://www.linkedin.com/company/convoke-inc/
Will Weidman LinkedIn:
https://www.linkedin.com/in/william-weidman-a855215
collections litigation,
legal collections,
recovery management system,
legal network management,
recovery analytics
CollectionsLitigation #WillWeidman #LegalCollections #RecoveryAnalytics #DebtCollection
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Is AI in debt collection replacing people or helping build better collectors?
Brandon Lane, Executive Vice President at First Credit Services, joins Adam Parks to break down Agent Assist, coaching, compliance, and the human side of receivables management. This episode explores why technology improves efficiency, but leadership, culture, and people still drive performance.
Listen now and subscribe for more conversations on people-powered AI solutions for debt collection.
Podcast website:
https://receivablespodcast.com/videos/human-side-debt-collection-brandon-lane
First Credit Services, Inc. website:
https://www.firstcreditonline.com/
Brandon Lane LinkedIn:
https://www.linkedin.com/in/brandon-lane-59166ba/
First Credit Services, Inc. LinkedIn:
https://www.linkedin.com/company/first-credit-services/
AI in debt collection,
Brandon Lane,
First Credit Services,
agent assist,
receivables management,
debt collection technology,
collection agency leadership,
BPO collections,
customer experience,
compliance coaching
AIinDebtCollection #BrandonLane #ReceivablesManagement
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Consumer AI in receivables is moving from theory to real operational risk. In our latest episode, Adam Parks sits down with Leslie Bender to explore how consumer use of AI is creating new questions for debt collection, compliance, disputes, litigation, and consumer engagement.
From pro se litigants and AI hallucinations to bots, regulatory concerns, and the future of consumer communication, Leslie shares what receivables leaders should be watching as AI becomes part of both sides of the conversation.
Listen now and subscribe for more conversations shaping the future of debt collections.
Podcast overview: https://receivablespodcast.com/videos/consumer-ai-debt-collection-bender
Eversheds Sutherland Website: https://www.eversheds-sutherland.com/en/united-states
Leslie Bender LinkedIn: https://www.linkedin.com/in/lescbender/
consumer AI in receivables,
consumer bots and debt collectors,
AI-generated consumer complaints,
pro se debt collection litigation,
consumer bot authentication risk,
collections call center AI risk,
AI and consumer financial protection,
debt collection compliance,
receivables management,
consumer finance compliance
consumeraiinreceivables #lesliebender #debtcollectioncompliance
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How is machine learning in debt collection changing the future of consumer engagement?
In this episode, Adam Parks talks with Ohad Samet, Founder of TrueAccord and CEO of TrueML, about machine learning in collections, reinforcement learning systems, and how behavioral analytics are helping organizations personalize collections strategies at scale. Ohad also shares insights on digital communication, consumer behavior shifts, LLMs, bot-to-bot interactions, and the growing role of AI across debt settlement, servicing, and compliance workflows.
Listen now and subscribe for more conversations shaping the future of collections and consumer engagement.
Podcast Overview:
https://receivablespodcast.com/videos/machine-learning-debt-collection-ohad-samet
TrueAccord Website:
https://www.trueaccord.com/
TrueML Website:
https://trueml.co/
Ohad Samet LinkedIn:
https://www.linkedin.com/in/osamet/
machine learning in debt collection,
consumer engagement in receivables management,
reinforcement learning in collections,
AI-powered collections decision engine,
digital debt collection strategy
AIDebtCollection #OhadSamet #ReceivablesManagement
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Is AI really changing the future of global BPO strategy for collections?
In this episode, Adam Parks sits down with Saket Sahoo of Connect BPS to discuss offshore collections operating models, AI copilot tools for collectors, and why empathy may become the biggest differentiator in modern receivables outsourcing. Saket shares real-world insights on scaling collections operations globally while balancing compliance, customer experience, and evolving FTC concerns around offshore servicing.
If you work in collections, debt buying, or financial services operations, this conversation delivers practical perspectives on where the industry is heading next.
Listen now and explore more conversations shaping the future of receivables management.
Podcast Overview:
https://receivablespodcast.com/videos/global-bpo-strategy-collections-sahoo
Connect BPS Website:
https://www.connectbps.com/
Saket Sahoo LinkedIn:
https://www.linkedin.com/in/saketsahoo/
global BPO strategy for collections,
AI-enabled debt collection operations,
offshore collections operating model,
future of receivables outsourcing,
empathetic customer experience in collections,
AI Copilot tools for collectors,
best practices for offshore collections,
how FTC regulations affect offshore collections
GlobalBPOStrategy #SaketSahoo #DebtCollectionOperations #BPOOperations #OffshoreOperations
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Can a digital first collections strategy improve recovery while keeping the human touch?
Adam Parks sits down with Jason Hinkle of Shepherd Outsourcing, LLC to explore how agencies are building data driven collections operations that combine technology with skilled collectors. They discuss omnichannel debt collection strategy, CRM systems for debt collection agencies, and how to train modern debt collectors to operate effectively across digital channels.
If you're modernizing agency operations, this conversation offers practical insight. Listen now and explore more episodes at ReceivablesPodcast.com.
Podcast Website:
https://receivablespodcast.com/videos/digital-first-collections-strategy-hinkle
Guest Website:
https://www.shepherdoutsourcing.com/
Guest LinkedIn:
https://www.linkedin.com/in/jasonchinkle/
digital collections strategy,
omnichannel debt collection strategy,
data driven collections operations,
collection agency technology strategy,
crm systems for debt collection agencies,
modern debt collectors training,
receivables management strategy
digitalfirstcollectionsstrategy #jasonhinkle #omnichannelcollections
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How to test new data vendors in debt collection without wasting budget or chasing meaningless hit rates?
In this episode of Receivables Podcast, Prince Matharu of TEC Services Group walks through a practical data experimentation framework in collections built on a simple idea: hypothesize, experiment, measure, report.
He breaks down multi vendor data strategy for receivables, how to measure contact rate improvement in collections, and why data is quickly becoming a competitive advantage in receivables. If you lead operations, analytics, or portfolio performance, this is a process you can apply immediately.
Listen in and subscribe for more actionable receivables strategy at ReceivablesPodcast.com.
Podcast Website:
https://receivablespodcast.com/videos/how-test-new-data-vendors-matharu
Guest Website:
https://www.tecsg.com/
Guest LinkedIn:
https://www.linkedin.com/in/prince-matharu-ab5896170/
how to test new data vendors in debt collection,
data experimentation framework in collections,
multi vendor data strategy for receivables,
measure contact rate improvement in collections,
data as competitive advantage in receivables
howtotestnewdatavendorsindebtcollection
princematharu
dataexperimentationframeworkincollections
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How does AI context orchestration for collections actually work when every consumer interaction happens across different channels?
In this episode, Adam Parks is joined by Anshul Shrivastava of Vodex.ai to unpack why most omnichannel strategies fall apart without shared context.
Anshul explains how their DROS platform (Debt Resolution Operating System) brings voice, SMS, email, and chat into a single, context-aware operating model. The conversation explores reducing friction in consumer collections interactions, improving collector efficiency, and balancing automation and compliance in collections.
This episode is especially relevant for agencies and leaders evaluating next-gen collections technology that must perform reliably in production.
Podcast Website:
https://receivablespodcast.com/videos/ai-context-orchestration-collections-shrivastava
Guest Website:
https://www.vodex.ai/
Guest LinkedIn:
https://www.linkedin.com/in/anshul-shrivastava/
ai context orchestration for collections,
unified communication systems for receivables,
ai driven collections operating model,
cross channel consumer communication strategy,
collections compliance technology
aicontextorchestration #anshulshrivastava #collectionstechnology
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Are administrative cost reviews for collection agencies quietly draining your margins?
In this episode of the Receivables Podcast, Adam Parks is joined by Tom York and Jason Davis of CastleWise Insurance & Licensing to unpack why insurance coverage gaps, licensing and bonding inefficiencies, and autopilot renewals create real renewal risk in receivables management.
They break down how annual administrative reviews reduce operational risk, uncover cost leakage, and protect profitability without disrupting day-to-day operations.
If you’re responsible for renewals, compliance, or P&L oversight, this is a conversation you don’t want to miss.
Podcast Website:
https://receivablespodcast.com/videos/administrative-cost-reviews-collection-agencies
Guest Website:
https://castlewiseinsurance.com/
🔗 Tom York on LinkedIn:
https://www.linkedin.com/in/thomasyork/
🔗 Jason Davis on LinkedIn:
https://www.linkedin.com/in/jasonpdavis1/
administrative cost reviews for collection agencies,
insurance coverage gaps in collections,
licensing and bonding cost optimization,
renewal risk in receivables management,
operational risk from autopilot renewals
administrativecostreviews #tomyork #collectionagencycompliance
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Are your payment rails in receivables management actually protecting your operation or quietly exposing risk?
In this episode, host Adam Parks sits down with Chris Compton and Anthony Faldetta of Eliteserv Inc to unpack compliant payment processing in collections, processor risk classification, and why transparency and redundancy are no longer optional.
They dig into how payment rails really work, where agencies get misled, and what leaders should evaluate now to protect cash flow, uptime, and compliance.
If payment processing feels “set it and forget it,” this conversation will change that.
Podcast Website:
https://receivablespodcast.com/videos/payment-rails-receivables-management
Guest Website:
https://myelitebusiness.com/
Chris Compton LinkedIn:
https://www.linkedin.com/in/chris-compton-mba-05146620/
Anthony Faldetta LinkedIn:
https://www.linkedin.com/in/anthony-faldetta/
payment rails in receivables management,
compliant payment processing in collections,
merchant services for debt collectors,
payment processor redundancy,
collections compliance.
paymentrailsinreceivablesmanagement #chriscompton #collectionagencycompliance
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Do your text messages reach consumers or get filtered before they ever matter?
In this episode, Adam Parks sits down with Rick Lang, President of Pronto Connects, to unpack messaging channel governance in collections and why understanding the differences between SMS, MMS, and RCS now matters at the executive level.
They discuss carrier trust, messaging compliance infrastructure, and why credibility should drive your messaging strategy. If you’re responsible for digital outreach, this conversation will change how you think about consumer messaging in collections.
Listen in and rethink how your channels actually perform.
Podcast Website:
https://receivablespodcast.com/videos/messaging-channel-governance-collections-lang
Guest Website:
https://prontoconnects.com/
Guest LinkedIn:
https://www.linkedin.com/in/rick-lang-303d/
messaging channel governance in collections,
sms mms rcs differences for collections,
messaging compliance infrastructure,
carrier trust and messaging compliance,
messaging strategy for collections
messagingchannels #collections #ricklang #sms #mms #rcs
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What does intelligence layer architecture for collections actually mean and why does AI fail without it?
In this episode, Adam Parks is joined by Shantanu Gangal of Prodigal to unpack how data context enabling AI decisioning changes everything in regulated collections. Together, they dig into breaking data silos in receivables, operationalizing AI with compliance guardrails, and why AI decision governance in collections is now a leadership responsibility.
This conversation is built for executives, debt buyers, and compliance leaders who need scalable AI without sacrificing control.
Podcast Website:
https://receivablespodcast.com/videos/intelligence-layer-architecture-collections-gangal
Guest Website:
https://www.prodigaltech.com/
Guest LinkedIn:
https://www.linkedin.com/in/shantanugangal/
intelligence layer architecture for collections,
ai decision governance in collections,
breaking data silos in receivables,
compliance driven ai,
collections technology leadership
intelligencelayerarchitecture #shantanugangal #aidecisiongovernance
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Are we actually talking about AI the right way in collections?
In this episode, Adam Parks sits down with Rob Grafrath of CSS Impact to unpack artificial intelligence terminology in collections and why getting the language wrong leads to real operational and compliance risk.
They dig into ai governance in receivables operations, the difference between large language models vs deterministic systems, and what it really takes to integrate ai into collection management systems responsibly. This conversation is built for executives, debt buyers, compliance leaders, and technology teams who want to future-proof AI decisions without losing control.
If AI is already in your roadmap or creeping into your stack, this episode will help you approach it with clarity, structure, and accountability.
Podcast Website:
https://receivablespodcast.com/videos/artificial-intelligence-terminology-collections-grafrath
Guest Website:
https://www.cssimpact.com/
Guest LinkedIn:
https://www.linkedin.com/in/grafrath/
artificial intelligence terminology in collections,
ai governance in receivables operations,
integrating ai into collection management systems,
large language models vs deterministic systems,
compliance safe ai deployment
artificialintelligenceterminologyincollections #robgrafrath #AIgovernance
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What does conversational AI deployment in collections actually look like in production?
In this episode, Adam Parks sits down with Aman Mender and Adrian Ferrante-Bannera of Corafone to break down how AI voice is being used as a payment channel while maintaining real compliance guardrails.
Together they dig into scaling collections without adding headcount, moving from inbound to outbound AI collections strategy, and why after-hours automation and multilingual AI voice are changing operational capacity.
If you’re evaluating AI beyond pilot mode, this conversation is for you.
Podcast Website: https://receivablespodcast.com/videos/conversational-ai-deployment-collections-corafone
🤖 Try the AI Agent Demo: https://www.corafone.com/demos
📞 Book a Call with Aman Mender: https://cal.com/aman-mender-u4nc3x/30-min-meeting-open
📞 Book a Call with Adrian Ferrante-Bannera: https://cal.com/adrian-cora/30min
🌐 Corafone Website: https://www.corafone.com/
🔗 Aman Mender on LinkedIn: https://www.linkedin.com/in/aman-mender/
🔗 Adrian Ferrante-Bannera on LinkedIn: https://www.linkedin.com/in/adrian-bannera/
🔗 Corafone on LinkedIn: https://www.linkedin.com/company/corafone/
conversational ai deployment in collections,
ai voice as a payment channel,
compliance guardrails for ai collectors,
scaling collections without adding headcount,
inbound to outbound ai collections strategy,
after hours collections automation
conversationalaideploymentincollections #amanmender #aivoicecollections
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RMAI certification audit readiness has moved from best practice to business requirement.
In this episode, Adam Parks sits down with Sara Woggerman of ARM Compliance Business Solutions to unpack the latest RMAI certification update, including changes to RMAI certification standards, audit evidence expectations, and data security governance in collections.
They dig into where agencies get stuck, how to operationalize compliance standards, and what auditors are testing at the transaction level. If you’re responsible for vendor oversight, certification, or managing compliance risk in debt buying operations, this conversation will help you prepare before scrutiny intensifies.
Listen in and get ahead of the audit curve.
Podcast Website:
https://receivablespodcast.com/videos/rmai-certification-audit-readiness-woggerman
Guest Website:
https://armcbs.com/
Guest LinkedIn:
https://www.linkedin.com/in/sara-woggerman-crcp-173b042b/
rmai certification update,
rmai certification audit readiness,
operationalizing compliance standards,
audit evidence and transactional testing,
data security governance in collections,
compliance risk in debt buying operations
rmaicertificationauditreadiness #sarawoggerman #collectioncompliance
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Is your litigation driven servicing model built for scale or holding you back?
In this episode of the Receivables Podcast, Adam Parks sits down with Gregory Straub of Pollack & Rosen to break down how modern legal collections solutions are evolving. Together, they discuss integrating litigation and digital collections, operating as a master servicer, and applying best practices for legal collections management at scale.
If you’re a debt buyer, creditor, or law firm leader navigating compliance, growth, and recovery performance, this conversation offers real-world insight you can apply immediately. Listen in and see how legal collections are being reengineered for today’s environment.
Podcast Website:
https://receivablespodcast.com/videos/litigation-driven-servicing-model-pollack-rosen
Guest Website:
https://pollackrosen.com/
Guest LinkedIn:
https://www.linkedin.com/in/gregory-straub-88a877128/
litigation driven servicing model,
master servicer model in collections,
legal collections modernization,
scaling legal collections nationally,
best practices for legal collections management
litigationdrivenservicingmodel #gregorystraub #legalcollections
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What happens when a new bill in Congress aims to fix long-standing regulatory conflicts for collection attorneys?
In this episode, Adam Parks sits down with Liz Terry and Michael Stillman of NCBA to unpack why lawmakers are revisiting how litigation versus debt collection requirements are regulated. They walk through the real compliance challenges law firms face today, what the proposed legislation is designed to clarify, and how NCBA’s regulatory advocacy role is shaping the conversation in Washington.
If you manage legal collections, oversee compliance, or rely on litigation strategy, this conversation matters. Listen in, subscribe, and get the context you need to understand how this bill could impact attorney oversight and compliance going forward.
Podcast Website:
https://receivablespodcast.com/videos/dual-regulation-collection-attorneys-ncba
Guest Website:
https://www.creditorsbar.org/
Liz Terry LinkedIn:
https://www.linkedin.com/in/elizabethcterry/
Michael Stillman LinkedIn:
https://www.linkedin.com/in/michael-stillman-5692789/
dual regulation of collection attorneys,
litigation versus debt collection requirements,
creditors rights law firm compliance,
regulatory conflict in legal collections,
ncba regulatory advocacy,
new bill in congress
dualregulationofcollectionattorneys #legalcollections #newbillincongress #collectionattorneyregulation
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How do we fix the creditors’ rights attorney pipeline before it becomes a crisis?
In this episode, host Adam Parks sits down with Joy Jackson of Faber & Brand and David Weimer of Kramer & Frank to break down how law school outreach for collections law is changing attorney recruitment in regulated financial services.
Together, they dig into law student exposure gaps, mentorship and talent development in collections law, and why the NCBA law school engagement program matters for the future of creditors’ rights law.
If you care about sustainable legal capacity, this conversation is worth your time.
Podcast Website:
https://receivablespodcast.com/videos/creditors-rights-attorney-pipeline-ncba
Faber & Brand, LLC:
https://faberbrand.com/
Joy Jackson on LinkedIn:
https://www.linkedin.com/in/joy-jackson-281bb5146/
Kramer & Frank, P.C.:
https://www.kramerandfrank.com/
David Weimer on LinkedIn:
https://www.linkedin.com/in/david-weimer-a45a0926/
creditors rights attorney pipeline,
law school outreach for collections law,
recruiting attorneys for regulated financial services,
mentorship and talent development in collections law,
future of creditors rights law
creditorsrightsattorneypipeline #joyjackson #creditorsrightslaw
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Workflow engineering for collections isn’t about adding another tool: it’s about designing how decisions actually happen at scale.
In this episode, host Adam Parks sits down with Ranjan Dharmaraja of Quantrax Corporation to unpack why collection operations are an engineering problem and how machine driven decision making in collections replaces inconsistency with logic.
They talk about embedded intelligence in collection platforms, turning data signals into action, and why automated next step determination is the only way to scale without adding headcount. If you’re responsible for operations, technology, or performance, this episode will change how you think about collections systems.
Podcast Website:
https://receivablespodcast.com/videos/workflow-engineering-collections-dharmaraja
Guest Website:
https://www.quantrax.com/
Guest LinkedIn:
https://www.linkedin.com/in/ranjandharmaraja/
workflow engineering for collections,
machine driven decision making in collections,
embedded intelligence in collection platforms,
collection operations engineering,
automated next step determination
workflowengineeringforcollections #ranjandharmaraja #collectionoperations
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Are effective text strategies for collections really as simple as high open rates?
In this episode, Adam Parks sits down with Mark Reinhard of Concepts2Code, to unpack what compliant text messaging for debt collectors actually looks like in practice.
They discuss carrier approved messaging strategies, the real differences between SMS vs MMS vs RCS in collections, and when short code vs long code texting for collections makes sense.
This conversation is built for leaders navigating risk, data quality, and scalable consumer engagement. Listen in and decide how texting should fit into your strategy.
Podcast Website:
https://receivablespodcast.com/videos/effective-text-strategies-collections-reinhard
Guest Website:
https://concepts2code.com/
Guest LinkedIn:
https://www.linkedin.com/in/markreinhard/
effective text strategies for collections,
compliant text messaging for debt collectors,
carrier approved messaging strategies,
sms vs mms vs rcs in collections,
short code vs long code texting for collections
effectivestrategiesforcollections #markreinhard #complianttextmessaging
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Sales and client services alignment often breaks down after the contract is signed—and that’s where client trust is won or lost.
In this episode, Adam Parks sits down with Jon Siegel of Slovin & Council, Co., LPA to unpack why the sales-to-client-services handoff is the most fragile moment in collections. Together, they talk candidly about managing post-sale client experience and expectations, involving operations earlier, and how sales operations collaboration reduces friction, escalations, and churn.
If you’re focused on trust-based client retention in receivables, this conversation offers practical, field-tested guidance you can apply immediately.
Listen in and subscribe for more real-world strategies shaping the future of collections.
Podcast Website:
https://receivablespodcast.com/videos/sales-client-services-alignment-siegel
Guest Website:
https://sclpa.com/
Guest LinkedIn:
https://www.linkedin.com/in/jonathan-siegel-474a4b5/
sales and client services alignment,
sales to client services handoff,
post sale client experience,
sales operations collaboration,
trust based client retention,
legal collections onboarding
salesandclientservicesalignment #jonsiegel #legalcollections
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How prepared is your agency for preparing for security threats?
In this episode, Adam Parks sits down with TransUnion’s Eder Ribeiro to unpack why cyber risk is often underestimated and what the first 72 hours of an incident really look like.
Together, they dig into cybersecurity readiness for collection agencies, data governance, social engineering threats, and practical steps small teams can take to strengthen incident response planning.
Tune in and level up your operational resilience.
Podcast Website:
https://receivablespodcast.com/videos/preparing-for-security-threats-ribeiro
Guest Website:
https://www.transunion.com/
Guest LinkedIn:
https://www.linkedin.com/in/eder-ribeiro-j-d-m-s-614a4a58/
preparing for security threats,
cybersecurity readiness for collection agencies,
first 72 hours incident response,
small agency cyber risk management,
social engineering threats in collections,
incident response planning for collection agencies,
data governance for sensitive consumer information,
eder ribeiro,
transunion,
receivables podcast
preparingforsecuritythreats #ederribeiro #cybersecurityreadiness
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Why does the disconnect between debt relief and debt collection still shape recovery outcomes?
In this episode, Adam Parks sits down with Felix Shipkevich of Shipkevich PLLC to unpack the misconceptions holding both sides back and how AI-driven debt resolution workflows, emerging bot-to-bot negotiations, and modern payment rails for debt settlement are reshaping the landscape.
A practical conversation for anyone navigating regulatory challenges in consumer debt resolution.
If you enjoy discussions that help bridge operational gaps in our industry, make sure to subscribe and visit ReceivablesPodcast.com for more episodes.
Podcast Website:
https://receivablespodcast.com/videos/disconnect-between-debt-relief-shipkevich
Guest Website:
https://www.shipkevich.com/
Guest LinkedIn:
https://www.linkedin.com/in/felixshipkevich/
disconnect between debt relief and debt collection,
ai driven debt resolution workflows,
bot to bot negotiations in financial services,
modern payment rails for debt settlement,
regulatory challenges in consumer debt resolution,
felix shipkevich,
shipkevich pllc
DebtReliefAndCollections #FelixShipkevich #AIDrivenDebtResolutionWorkflows
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What is a debt collection data waterfall, and why should it never be “set it and forget it”?
In this episode, Adam Parks talks with Will Turner of TEC Services about building and managing waterfall strategies across compliance scrubs, recovery scoring, and skip tracing. They cover the KPIs that matter, how to avoid common mistakes (like single-threading one vendor), and how to test improvements using retroactive analysis or champion-challenger experiments in production.
Receivables Podcast Website:
https://receivablespodcast.com/videos/debt-collection-data-waterfalls-turner
Guest Website – TEC Services:
https://www.linkedin.com/company/tec-services-group
Guest LinkedIn – Will Turner:
https://www.linkedin.com/in/willturner/
debt collection data waterfalls,
data waterfall strategy for collections,
skip tracing waterfall,
phone number waterfall testing,
champion challenger testing in collections,
data vendor performance testing,
continuous improvement data strategy,
will turner,
tec services,
receivables podcast
DebtCollectionDataWaterfalls #CollectionsDataStrategy #DataStrategy #TEC
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Are you using hiring strategies based on personality insights to strengthen your team?
In this episode, Adam Parks sits down with DJ Perry of Alvaria to talk about how understanding personality types helps collections leaders hire smarter, build stronger teams, and improve long-term performance.
Together, they break down the DISC framework, effective hiring practices for collection agencies, and how personality alignment can boost retention and future leadership growth.
Tune in and level up your people strategy.
Podcast Website:
https://receivablespodcast.com/videos/hiring-strategies-personality-insights-perry
Guest Website:
https://www.alvaria.com/
Guest LinkedIn:
https://www.linkedin.com/in/perrydj/
hiring strategies using personality insights,
disc framework for collections management,
long term talent development in collections,
building stronger collection teams,
effective hiring practices for collection agencies,
improving retention through personality alignment,
dj perry,
alvaria,
receivables podcast
HiringStrategiesUsingPersonalityInsights #DJPerry #CollectionsTeamDevelopment
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How prepared are you for RMAI annual conference networking this year?
In this episode, Adam Parks sat down with Mike Becker, Executive Director of RMAI, to walk through the biggest updates for the RMAI annual conference. Mike outlines the major updates for 2026, including expanded meeting spaces, redesigned executive and VIP lounges, new fast-track demo areas, and additional private tables for focused discussions.
He also explains how to prepare for the RMAI conference, why early outreach is essential, and how enhanced exhibit hall flow creates stronger networking opportunities for debt buyers and agencies. The conversation covers new meeting spaces, sponsorship availability, first-time attendee programming, and the upgraded golf tournament at TPC Summerlin.
For professionals looking to maximize meetings, relationships, and on-site strategy, this episode provides clear, practical guidance.
Podcast Website:
https://receivablespodcast.com/videos/rmai-annual-conference-networking-becker
Guest Website:
https://rmaintl.org/
Guest LinkedIn:
https://www.linkedin.com/in/beckermike/
RMAI Annual Conference Registration:
https://rmaintl.org/events/2026-annual-conference/
rmai annual conference networking,
how to prepare for rmai conference,
rmai networking best practices,
networking opportunities for debt buyers,
collections industry conference tips,
rmai conference meeting strategy
RMAIAnnualConferenceNetworking
MikeBecker
CollectionsIndustryConference
@ReceivablesManagement
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Are you working on operationalizing collection technology or planning a system conversion?
In this episode, Bob Burnside sits down with Adam Parks to break down what actually drives successful implementations. Bob shares lessons from 35+ years in collections, ranging from building legal and pre-legal departments to managing IT security, PCI, and ISO certification. He explains why teams resist change, how to earn buy-in, and why new systems fail when agencies try to rebuild old workflows.
Bob also details his hands-on training approach: “show, practice, review,” combined with documentation and recorded sessions. Together, they also unpack data lake strategy, reporting expectations, and how to streamline dialer files and letter processes to reduce manual work.
Listen now to modernize your operations with confidence.
Podcast Website:
https://receivablespodcast.com/videos/operationalizing-collection-technology-burnside
Guest LinkedIn:
https://www.linkedin.com/in/robert-burnside-17866320/
Operationalizing Collection Technology,
Receivables Technology Implementation,
Change Management in Receivables Operations,
System Conversion Challenges,
Collector Training Strategies,
Data Lake Integration in Collections,
Bob Burnside,
Receivables Podcast,
Adam Parks
operationalizingcollectiontechnology #bobburnside #systemconversionchallenges
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How is the evolution of the Solo platform changing how collectors resolve accounts?
In this episode, host Adam Parks talks with George Simons of Solo about how the company transformed from helping consumers answer debt lawsuits to building a full debt resolution technology ecosystem.
George explains how Solo now uses verified financial data assessment to evaluate a consumer’s ability to pay, creating high-trust, high-information negotiations that speed up settlements. Together, they also break down how Solo’s next-generation debt resolution tools reduce back-and-forth offers, cut compliance risks, and allow collectors to resolve accounts in seconds through a streamlined collector–consumer engagement platform.
If you’re an agency, debt buyer, or collection law firm, this is a must-listen.
👉 Subscribe and explore more episodes at ReceivablesPodcast.com.
Podcast Website:
https://receivablespodcast.com/videos/evolution-of-solo-platform-simons
Guest Website:
https://www.solosuit.com/
Guest LinkedIn:
https://www.linkedin.com/in/georgeasimons/
5-Minute Pitch (Solo):
https://youtube.com/watch?v=jJ9L7ojtq60&feature=youtu.be
evolution of solo platform,
debt resolution technology,
settlement workflow modernization,
next generation debt resolution tools,
verified financial data assessment,
collector consumer engagement platform,
george simons,
solo,
receivables podcast
EvolutionOfSoloPlatform #GeorgeSimons #DebtSolutionTechnology
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Struggling to keep up with ACA State Guide compliance?
In this episode, Adam Parks talks with Sara Disher Ratliff, the Compliance Officer of Meridian Financial Services, who manages thousands of disputes a year, multistate licensing, bonds, litigation prep, audits, and every regulatory update that hits the industry.
Sara breaks down how ACA’s State Guide transformed their process, from giant paper binders to fast, searchable digital tools that cut research time from days to minutes. She walks through how she operationalizes regulatory updates across departments, updates SOPs, and uses ACA Huddle, SearchPoint, and committee work to stay ahead of state and federal changes.
Whether you’re leading compliance, running operations, or managing risk, this is a practical roadmap for improving your debt collection compliance workflow and strengthening regulatory change management in a multistate environment.
Podcast Website:
https://receivablespodcast.com/videos/aca-state-guide-compliance-ratliff
Guest Website:
https://www.merid.com/
Guest LinkedIn:
https://www.linkedin.com/in/sara-disher-ratliff-cccp/
ACA state guide compliance,
operationalizing regulatory updates,
multistate compliance monitoring,
debt collection compliance workflow,
regulatory change management,
compliance documentation best practices,
meridian financial services,
sara disher ratliff,
receivables podcast
ACAStateGuideCompliance
SaraDisherRatliff
RegulatoryChangeManagement
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How do you manage culture at scale without losing what makes your team special?
In this episode, Adam Parks talks with Brian Bowers, Co-Founder and CEO of Financial Recovery Services (FRS), about the real-world process of scaling organizational values and keeping culture alive across multiple locations.
From formalizing mission and values to empowering leaders with trust and autonomy, Brian shares how FRS built a culture framework that drives both compliance and engagement. This is a practical roadmap for anyone leading growth in collections or financial services.
Listen in for actionable strategies on scalable leadership, employee engagement in financial services, and culture management frameworks for agencies that stand the test of time.
Podcast Website:
https://receivablespodcast.com/videos/managing-culture-at-scale-bowers
Guest Website:
https://www.fin-rec.com/
Guest LinkedIn:
https://www.linkedin.com/in/brian-bowers-frs/
📺 Watch the Previous Episode with Brian Bowers on Debt Collection Strategies for a Digital-First Era: Receivables Podcast Episode 204
Managing Culture at Scale,
Scaling Organizational Values,
Culture Alignment across Teams,
Financial Recovery Services,
Brian Bowers,
Employee Engagement in Financial Services,
Scalable Leadership in Collections,
Culture Management Frameworks for Agencies,
Adam Parks,
Receivables Podcast
ManagingCultureAtScale #BrianBowers #FinancialRecoveryServices
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How can collection agencies stay current on compliance changes without breaking their workflow or budget?
In this episode, host Adam Parks sits down with Pam Kirchner, CEO of BCA Financial Services, to talk about how her team uses the ACA State Guide to stay ahead of constant regulatory updates. Pam explains how the guide evolved from a set of static PDFs into a powerful, searchable compliance platform used by every department in her organization.
Together, they discuss how the ACA State Guide saves time, prevents costly mistakes, and serves as a daily reference point for compliance, sales, and training teams. Pam also shares how the tool helps agencies evaluate new markets, prepare for audits, and maintain a proactive compliance culture in a constantly changing environment.
If your agency is looking for practical ways to improve debt collection compliance management and streamline regulatory monitoring, this episode is packed with real-world insights you can apply today.
Podcast Website:
https://receivablespodcast.com/videos/aca-state-guide-compliance-kirchner
Guest Website:
https://bcafs.com/
Guest LinkedIn:
https://www.linkedin.com/in/pam-kirchner-78b8728/
ACA State Guide,
Compliance Resource for Collection Agencies,
Staying Current on Compliance Changes,
Monitoring State Regulatory Updates,
ACA Tools for Staying Compliant,
Debt Collection Compliance Management,
BCA Financial Services,
Receivables Podcast,
Adam Parks,
Compliance Leadership,
Multi State Compliance,
ACA International,
Receivables Management Best Practices.
ACAStateGuide #PamKirchner #DebtCollectionComplianceManagement
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In this powerful episode of the Receivables Podcast, host Adam Parks welcomes Jeremiah Wheeler, President at DRN Data and author of The Unlikely Executive. Together, they explore how personal recovery, accountability, and resilience can redefine what leadership means in today’s receivables industry.
Jeremiah’s book, The Unlikely Executive, offers a deeply honest look at his own journey from struggle to success. It is a story that resonates with professionals who face high-pressure environments, constant travel, and the challenge of balancing career ambitions with personal well-being. In this conversation, he and Adam discuss the lessons behind the book: how authentic leadership starts with self-awareness, how accountability builds stronger teams, and why vulnerability can become a powerful tool for executive growth.
Whether you’re a collection agency owner, compliance officer, or entrepreneur, this episode delivers actionable insight into leading with empathy, building a culture of trust, and finding purpose beyond the title on your business card.
🎧 Tune in now to learn how The Unlikely Executive challenges traditional leadership models and inspires professionals across the receivables landscape to grow with purpose and integrity.
Podcast Website:
https://receivablespodcast.com/videos/the-unlikely-executive-book-insights-wheeler
Guest Website:
https://drndata.com/
Guest LinkedIn:
https://www.linkedin.com/in/jeremiah-wheeler/
📚 Get the Book: The Unlikely Executive by Jeremiah Wheeler – available now on Amazon.
The Unlikely Executive Book Insights,
Leadership Lessons from The Unlikely Executive,
Authentic Leadership in Business and Life,
Personal Transformation through Recovery,
Executive Lessons from Real Life Stories,
Inspiring Business Book for Collections Professionals,
DRN Data,
Jeremiah Wheeler,
Receivables Podcast,
Adam Parks,
Collections Industry Leadership.
TheUnlikelyExecutiveBookInsights #JeremiahWheeler #LeadershipLessons
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Can ethical artificial intelligence make collections more compliant and more human?
In this episode, Adam Parks sits down with Porter Heath Morgan, Partner at Martin Golden Lyons Watts Morgan and author of the forthcoming book The Memory Project, to explore how AI governance and compliance in collections are shaping the future of receivables management.
Drawing from his book’s themes on AI, consciousness, and the evolution of human memory, Heath connects the philosophical with the practical. He breaks down real-world challenges around data privacy for AI enterprises and offers a clear roadmap for responsible and risk-free AI adoption
If you’re leading a collection agency, creditor operation, or compliance team, this conversation will help you navigate the evolving balance between automation and accountability, while rethinking what it means to innovate responsibly, without sacrificing trust.
Podcast Website:
https://receivablespodcast.com/videos/ethical-artificial-intelligence-heath-morgan
Guest Website:
https://www.mgl.law/
Guest LinkedIn:
https://www.linkedin.com/in/porterheathmorgan4/
Ethical Artificial Intelligence,
AI Governance in Collections,
Data Privacy in aAI,
Responsible AI Adoption,
Financial Compliance Strategy,
AI Consulting for Financial Firms,
Future of Human Communication,
AI in Receivables Management,
Adam Parks,
Porter Heath Morgan
EthicalArtificialIntelligence #PorterHeathMorgan #AIGovernanceinCollections
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How can collaboration and professional networking reshape the future of collections?
In this episode, host Katalina Dawson sits down with Alison Atkinson and Amelia Anderson from Williams & Fudge, Inc. to talk about how the ACA Visionaries Conference is redefining connection and leadership across the receivables industry.
From AI in collections to technology adoption and authentic collaboration, this conversation is about how agencies can adapt, learn, and lead in a changing environment.
If you’re serious about staying ahead in receivables and building meaningful industry relationships, this episode is for you.
Listen now and see how professionals are shaping what’s next.
Podcast Website:
https://receivablespodcast.com/videos/aca-visionaries-conference-williams-fudge
Guest Website:
https://www.wfcorp.com/
Guest LinkedIn:
https://www.linkedin.com/in/alison-atkinson-6890717/
https://www.linkedin.com/in/amelia-anderson-1441b429/
aca visionaries conference,
professional networking in collections,
collaboration in receivables industry,
ai in collections,
technology adoption in debt collection,
learning from aca events,
williams and fudge,
receivables podcast,
Katalina Dawson,
debt collection leadership
acavisionariesconference
professionalnetworkingincollections
collaborationinreceivablesindustry
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What’s fueling the M&A boom in the collections industry?
In this episode, Adam Parks sits down with Michael Lamm, Co-Founder and Managing Partner of Corporate Advisory Solutions, to unpack how mergers and acquisitions in collections are shaping the next wave of growth.
From AI’s impact on valuation to investor momentum in debt buying, healthcare collections, and student loan recovery, Adam and Michael break down what agencies need to do now to stay ahead of the curve.
This conversation is practical, data-driven, and forward-looking. It is for operators ready to scale, sell, or strengthen their position in a changing market.
🎧 Listen, subscribe, and stay informed on the future of compliance, automation, and receivables management.
Podcast Website:
https://receivablespodcast.com/videos/mergers-acquisitions-collections-lamm
Guest Website:
https://corpadvisorysolutions.com/
Guest LinkedIn:
https://www.linkedin.com/in/michaellamm/
Mergers and Acquisitions in Collections,
AI Impact on Receivables Management,
Investor Trends in Debt Buying,
Future of Compliance and Automation,
Healthcare and Student Loan Collections,
Market Forecast for Collection Agencies,
Michael Lamm,
Corporate Advisory Solutions,
Receivables Podcast,
Adam Parks
Mergers&AcquisitionsInCollections
MichaelLamm
ReceivablesManagement
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What happens when AI adoption in collections meets the realities of compliance, leadership, and human change?
In this episode, Adam Parks sits down with Sara Woggerman, Owner & President of ARM Compliance Business Solutions, to unpack how agencies and debt buyers can embrace AI-driven compliance automation without losing the human touch that defines effective collections.
Sara shares her practical roadmap for leading teams through technology change — from easing employee fears and creating buy-in, to forming cross-departmental AI committees that connect operations, compliance, and technology. She also dives into how agencies can measure ROI beyond cost savings, building sustainable growth through stronger data governance, team engagement, and culture-driven compliance.
Listen in to discover how to align people, process, and purpose in the next phase of AI-driven compliance.
👉 Subscribe for practical insights that help you future-proof your receivables operation.
Podcast Website:
https://receivablespodcast.com/videos/ai-adoption-collections-sara-woggerman
Guest Website:
https://armcbs.com/
Guest LinkedIn:
https://www.linkedin.com/in/sara-woggerman-crcp-173b042b/
ai adoption in collections,
operational compliance strategy,
employee engagement in ai rollout,
future of compliance in receivables,
ai driven compliance automation,
sara woggerman,
arm compliance business solutions,
receivables podcast,
adam parks,
debt collection technology,
change management,
compliance leadership
aiadoptionincollections
sarawoggerman
operationalcompliancestrategy
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How does a digital collections strategy evolve when compliance leads the way?
In this episode, Adam Parks sits down with John McNamara, Chief Growth Officer at Avtal and former CFPB executive, to unpack how the receivables industry can embrace collections tech and AI without sacrificing regulatory trust. From omnichannel consumer outreach to balancing compliance and innovation, this conversation reveals how forward-thinking agencies are operationalizing AI in collections and transforming how recovery teams communicate with consumers.
Tune in to learn how to future-proof your operations and keep compliance at the core of your digital evolution.
🎧 Listen now and explore more episodes at ReceivablesPodcast.com.
Podcast Website:
https://receivablespodcast.com/videos/digital-collections-strategy-mcnamara
Guest Website:
https://avtal.com/
Guest LinkedIn:
https://www.linkedin.com/in/john-mcnamara-75a2982/
Digital Collections Strategy,
Regulatory Compliance in Receivables,
Collections Tech and AI,
Omnichannel Consumer Outreach,
Balancing Compliance and Innovation,
Operationalizing AI in Collections,
John McNamara,
Avtal,
Adam Parks,
Receivables Podcast
DigitalCollectionsStrategy #JohnMcnamara #CollectionsTech
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How can actionable intelligence in receivables give collection agencies and debt buyers a real performance edge?
In this episode, Adam Parks talks with Dane Mauldin, President of RNN Group, Inc., about how data transformation in collections is driving faster recovery cycles, better portfolio monitoring, and innovation in post-judgment recovery.
Learn how to connect operational efficiency with smart data—and why intelligence is defining the next generation of receivables strategy.
Tune in to discover how you can turn raw data into measurable results and future-proof your recovery operations.
Podcast Website:
https://receivablespodcast.com/videos/actionable-intelligence-better-recovery-mauldin/
Guest Website:
https://rnngroup.com/
Guest LinkedIn:
https://www.linkedin.com/in/danemauldin/
Actionable Intelligence in Receivables,
Data Transformation in Collections,
Post Judgment Recovery Innovation,
Operational Efficiency through Data Insights,
Portfolio Monitoring and Verification Strategy,
RNN Group,
Dane Mauldin,
Receivables Podcast,
Adam Parks,
Debt Collection Strategy,
Receivables Data Innovation,
Compliance and Data Governance,
Financial Services Operations
ActionableIntelligenceinReceivables
DaneMauldin
DataTransformationinCollections
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Why is artificial intelligence in debt collection no longer optional?
In this episode, host Adam Parks sits down with Anna Burke of Equabli to unpack six practical AI use cases for collections that go far beyond the hype. From predictive analytics in receivables to digital self-service collections and the evolving role of voice AI in collections, they cover what’s working today, what still needs time, and how agencies, debt buyers, and creditors can use AI with purpose.
Tune in to hear where the real opportunities are—and how to make AI an asset, not a risk.
Podcast Website:
https://receivablespodcast.com/videos/artificial-intelligence-debt-collection-burke
Guest Website:
https://www.equabli.com/
Guest LinkedIn:
https://www.linkedin.com/in/anna-burke-b4213814/
Artificial Intelligence in Debt Collection,
AI Use Cases for Collections,
Voice AI in Collections,
Predictive Analytics in Receivables,
Digital Self Service Collections,
Anna Burke Equabli,
Receivables Podcast,
Debt Collection Technology,
Compliance in Collections,
Collections Industry Trends
ArtificialIntelligenceInDebtCollection
AnnaBurke
AIVoiceaInCollections
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ACA Fall Forum 2025 is shifting from theory to practice.
In this episode of the Receivables Podcast, host Adam Parks is joined by Tim Collins, the SVP, Chief Risk & Compliance Officer at Pay Ready, to explore why this year’s event is unlike any other.
ACA Fall Forum will feature a hands-on automation workshop and DIY coding in receivables—giving creditors and agencies the opportunity to bring their laptops, build live automations, and walk away with compliance strategies and tools they can immediately apply. For professionals weighing the benefits of AI adoption in collections, this conversation highlights why attending Fall Forum 2025 is essential.
Podcast Website:
https://receivablespodcast.com/videos/aca-fall-forum-2025-automation-collins
Guest Website: https://www.payready.com/
Guest Website: https://www.acainternational.org/events/fall-forum-2025/
Guest LinkedIn: https://www.linkedin.com/in/collins12/
ACA Fall Forum 2025,
Hands on Automation Workshop,
AI Adoption in Collections,
Compliance and Automation Strategy,
DIY Coding in Receivables,
Automation in Debt Collection,
Tim Collins Pay Ready,
Tim Collins ACA International,
Receivables Podcast,
Debt Collection Compliance,
Financial Services Automation
ACAFallForum2025
TimCollins
AIAdoptionInCollections
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Should medical debt credit reporting be removed or does it remain essential for lenders?
In this episode, host Adam Parks sits down with Dan Smith, President & CEO of the Consumer Data Industry Association (CDIA), to unpack the history of the Fair Credit Reporting Act compliance rules, the controversial CFPB medical debt rule, and why credit reporting preemption matters. We also dive into the predictive value of medical debt, voluntary industry reforms that already removed 70% of debt from reports, and what these changes mean for underwriting and compliance moving forward.
Listen now to get practical insights you can use to protect your business and prepare for the future of credit reporting.
Podcast Website:
https://receivablespodcast.com/videos/medical-debt-credit-reporting-smith
Guest Website:
https://www.cdiaonline.org/
Guest LinkedIn:
https://www.linkedin.com/in/dan-smith-31abaa10/
Medical Debt Credit Reporting,
Fair Credit Reporting Act Compliance,
Predictive Value of Medical Debt,
CFPB Medical Debt Rule,
Credit Reporting Preemption,
Medical Debt Removal from Credit Reports,
Debt Buyers Compliance,
Credit Agency Risk Management
MedicalDebtCreditReporting
DanSmith
CFPBMedicalDebtRule
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Why is the importance of accurate credit reporting more critical than ever? In this episode of Receivables Podcast, I sit down with Dan Smith, CEO of the Consumer Data Industry Association (CDIA), to dig into how removing data from credit reports can distort scores and the unintended consequences of credit reporting regulation. We talk about why complete, trustworthy data drives lending confidence and what financial services professionals should be watching in today’s shifting credit landscape. Don’t miss this straight-shooting conversation designed to help you understand where credit reporting is headed next.
Listen now, subscribe for more practical insights, and visit ReceivablesPodcast.com for additional resources.
Podcast Website:
https://receivablespodcast.com/videos/accurate-credit-reporting-dan-smith
Guest Website:
https://www.cdiaonline.org/
Guest LinkedIn:
https://www.linkedin.com/in/dan-smith-31abaa10/
accurate credit reporting,
effects of removing data from credit reports,
unintended consequences of credit regulation,
consumer data industry association,
dan smith cdia,
lending confidence,
credit reporting system,
financial services professionals,
credit regulation risks,
debt collection insights
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Can AI really transform the future of debt collection?
In this episode, host Adam Parks sits down with Rob Grafrath of Grafrath Consulting to explore how AI, digital payments in collections, and compliance automation strategies are reshaping the industry. From consumer communication trends to debt collection technology adoption, Rob brings a futurist’s lens to practical challenges debt buyers and agencies face today.
Tune in for a forward-looking conversation that blends sci-fi imagination with real-world receivables management strategies.
Podcast Website:
https://receivablespodcast.com/videos/future-receivables-management-grafrath
Guest Website:
https://grafrath.net/
Guest LinkedIn:
https://www.linkedin.com/in/grafrath/
Future of Receivables Management,
AI in Debt Collection,
Digital Payments in Collections,
Consumer Communication Trends Collections,
Compliance Automation Strategies,
Debt Collection Technology Adoption,
RobGrafrath,
Grafrath Consulting,
Receivables Podcast
FutureofReceivablesManagement
RobGrafrath
AIinDebtCollection
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Is your debt sales strategy ready for today’s rising charge-offs?
In this episode, host Adam Parks sits down with Mellisa Massey of National Credit Adjusters to unpack Debt Selling 101. The discussion varies from preparing portfolios and ensuring compliance to leveraging forward flow agreements for predictable liquidity. They also dive into selecting debt buyer partners and why alignment matters in every creditor recovery process.
Tune in to learn how to avoid risky outlier bids, protect your brand, and turn charge-off portfolios into opportunities for growth.
👉 Subscribe today for straight talk and practical strategies you can apply right now.
Podcast Website:
https://receivablespodcast.com/videos/debt-sales-strategy-massey
Guest Website:
https://ncaks.com/
Guest LinkedIn:
https://www.linkedin.com/in/mellisa-massey-nca/
debt sales strategy,
debt selling 101,
forward flow agreements,
creditor recovery process,
selecting debt buyer partners,
charge off portfolio management,
creditor liquidity strategy,
debt buyer compliance,
portfolio sale preparation,
receivables management
Debt-Sales-Strategy
Mellisa-Massey
Creditor-Recovery-Process
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Is the future of AI in the collections industry moving faster than most agencies are ready for? In this episode, Adam Parks sits down with Vrinda Gupta, CEO of Sequin, to break down the real opportunities and compliance risks behind AI voice agents. Together, they cover best practices for AI vendor evaluation, how to minimize AI hallucinations in compliance, and what every debt buyer and agency needs to know about U.S. financial services regulations and AI.
If you want practical insights on adopting technology without falling behind, this one’s for you.
Podcast Website:
https://receivablespodcast.com/videos/future-ai-collections-gupta
Guest Website:
https://www.sequincard.com/
Guest LinkedIn:
https://www.linkedin.com/in/vrindag/
Future of AI in Collections Industry,
Best Practices for AI Vendor Evaluation,
US Financial Services Regulations and AI,
Minimizing AI Hallucinations in Compliance,
Regulatory Interpretation in AI Compliance,
Consumer Comfort with AI Voice Bots,
Vrinda Gupta,
Sequin,
Receivables Podcast,
debt collection technology adoption
FutureofAIinCollectionsIndustry
VrindaGupta
AIVendorEvaluation
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What does it take to stand in court as an expert witness on debt collection topics?
In this episode, Adam Park sits down with Mark Cavin of Collection Intelligence, who has nearly five decades of experience shaping compliance and litigation outcomes in receivables. Together, they break down how expert witnesses simplify complex compliance issues for judges and juries, why litigation strategy in receivables demands defensible compliance management systems, and how consumer transparency and communication reasonableness can strengthen courtroom defenses.
If your agency or debt buying firm wants to understand the role of expert testimony in collections litigation, this episode is a must-listen.
Podcast Website:
https://receivablespodcast.com/videos/state-debt-collection-regulation-cavin
Guest Website:
https://collectionintelligence.org/
Guest LinkedIn:
https://www.linkedin.com/in/markcavin/
Expert Witness Debt Collection,
Expert Testimony in Collections,
Litigation Strategy in Receivables,
Compliance Management Systems,
Courtroom Defense Strategies Collections,
Mark Cavin Expert Witness,
Collection Intelligence,
Debt Buyer Litigation Defense,
Consumer Transparency Collections,
Communication Reasonableness in Court
StateDebtCollectionRegulation
MarkCavin
ExpertWitness
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Why do so many firms struggle with law firm leadership transition strategies?
In this episode, I sit down with Brad Council of Slovin & Council, Co. to talk about what it really takes to move from attorney to leader, while mentoring the next generation of attorneys along the way. We cover the challenge of balancing law practice and business strategy, the importance of building people instead of just cases, and how AI workflow automation in receivables is reshaping the way law firms operate.
If you’re running a law firm today or preparing for succession tomorrow, this is a conversation you don’t want to miss.
Subscribe now and keep the dialogue going at ReceivablesPodcast.com.
Podcast Website:
https://receivablespodcast.com/videos/law-firm-leadership-transition-council
Guest Website:
https://sclpa.com/
Guest LinkedIn:
https://www.linkedin.com/in/brad-council-5b363a15/
Law Firm Leadership Transition Strategies,
Mentoring Next Generation Attorneys,
Balancing Law Practice and Business Strategy,
AI Workflow Automation in Receivables,
Technology Adoption in Collections Law Firms,
Succession Planning for Attorneys,
Debt Collection Industry Leadership,
Receivables Podcast
LawFirmLeadershipTransition
BradCouncil
MentoringAttorneys
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Looking for a proven diversification strategy for your collection agency?
In this episode, Adam Parks sits down with Larry Costa of Capital Management Services to unpack how agencies can move beyond third-party collections into first-party services, seasonal call center work, and digital-driven growth.
The conversation covers practical ways to create stable recurring revenue in receivables, optimize your inbound outbound campaign call center, and keep compliance at the forefront. Whether you’re navigating market changes or planning your next growth phase, this discussion delivers information you can use today.
Listen in and take notes — your future revenue mix might just start here.
Podcast Website:
https://receivablespodcast.com/videos/diversification-strategy-for-collection-agencies
Guest Website:
https://cms-collect.com/
Guest LinkedIn:
https://www.linkedin.com/in/larry-costa-8384291/
Diversification Strategy for Collection Agencies,
Digital Transformation in Debt Collection,
Building Stable Recurring Revenue in Receivables,
Collection Agency Growth Strategies,
Debt Collection Industry Trends,
Receivables Management Best Practices
DiversificationStrategyforCollectionAgencies
LarryCosta
DebtCollectionstrategy
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Vendor partnerships, law firm efficiency, and secured asset recovery—are you ready for the NCBA Connect Conference 2025?
In this episode, I sit down with Tom Canary, incoming president of the National Creditors Bar Association (NCBA), to unpack strategies for secured asset recovery, networking with national credit grantors, and operational best practices every multi-state collections law firm should know. We cover how to simplify secured property recovery, leverage vendor relationships, and get the most out of your time in San Antonio.
Whether you’re a creditors’ rights attorney, managing partner, or client, this conference delivers high quality content.
Podcast Website:
https://receivablespodcast.com/videos/ncba-conference-agenda-2025-canary
Guest Website:
https://www.creditorsbar.org/
Guest LinkedIn:
https://www.linkedin.com/in/tom-canary-9967b1b/
NCBA Conference Agenda 2025,
Strategies for Secured Asset Recovery,
Creditors Rights Networking Strategies,
Law Firm Efficiency Best Practices,
Vendor Partnerships for Law Firms,
Multi State Collections,
San Antonio Legal Industry Events,
Emerging AI Tools for Legal Collections,
Simplifying Secured Property Recovery
NCBA2025 #CreditoRsrights #LawFirmEfficiency
TomCanary
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What’s holding back your oversight strategy—bad tools or unstructured data?
In this episode, I’m joined by David Pauken, CEO of Convoke, to unpack how structured data for collections is transforming compliance workflows for credit issuers. We talk about cloud-based media sharing, scalable recovery operations, and why your next audit might depend on your tech stack.
If you want to modernize your approach and stop guessing at oversight—this one’s for you.
Listen now and level up your strategy.
Podcast Website:
https://receivablespodcast.com/videos/structured-data-collections-pauken
Guest Website:
https://www.convokesystems.com/
Guest LinkedIn:
https://www.linkedin.com/in/davepauken/
structured data for collections,
credit issuer compliance tools,
third party oversight platform,
automation in financial services compliance,
digital transformation in receivables
StructuredData
DavidPauken
CollectionCompliance
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How does inclusive networking actually work in collections?
In this episode, Katalina Dawson sat down with Stephanie Eidelman and Lisa Rozzelle of Women in Consumer Finance to talk about how structured and detailed organization of networking events is driving career growth for women in the consumer finance industry. From allyship to team dynamics and first-timer support, these events are reshaping what professional development for women really looks like. Practical, powerful, and unlike anything you’ll find at a typical trade show.
➡️ Don’t miss this one—press play and subscribe for more.
Podcast Website:
https://receivablespodcast.com/videos/women-in-consumer-finance-career-growth
Guest Website:
https://www.womeninconsumerfinance.com/
Guest LinkedIn:
https://www.linkedin.com/in/stephanieeidelman/
https://www.linkedin.com/in/lisarozzelle/
women in consumer finance,
career growth in collections,
inclusive industry networking,
professional development for women,
allyship in receivables,
debt collection leadership,
diversity equity inclusion in finance
womeninconsumerfinance
stephanieeidelman
careergrowthincollections
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What’s really driving the shift in debt recovery strategy for 2025?
In this episode, Adam Parks sits down with Manny Plasencia from TransUnion to talk about the results from 2024, encourage people to participate in the 2025 TransUnion Industry survey, and why it’s a game-changer for the collections space. They talk about the surge in AI use, smarter compliance strategies, and how consumer financial behavior is forcing agencies to adapt fast. Whether you're a debt buyer, creditor, or agency executive, this one gives you the data edge.
Tune in now and learn how to shape your 2025 strategy.
Podcast Website:
https://receivablespodcast.com/videos/2025-transunion-industry-survey-plasencia
Guest Website:
https://www.transunion.com/
Guest LinkedIn:
https://www.linkedin.com/in/manny-plasencia-69562631/
2025 transunion industry survey,
receivables industry data trends,
AI trends in debt recovery,
data informed compliance strategy,
debt collection podcast,
manny plasencia,
transunion insights,
regulatory strategy in collections
2025transunionindustrysurvey
MannyPlasencia
receivablesindustrydatatrends
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How do you choose the right AI vendor for your collections strategy—without getting burned? In this episode, I sit down with Scott Hamilton of ARM Tech Advisors to unpack the real-world strategies behind evaluating virtual agents for collections. From RFP blind spots to vendor security pitfalls, we talked about what’s driving the debt collection technology roadmap—and what to avoid. If you’re scaling AI in collections or evaluating new tools, this one’s for you.
👉 Hit play, subscribe, and visit ReceivablesPodcast.com for more B2B insights.
Podcast Website:
https://receivablespodcast.com/videos/virtual-agents-collections-hamilton
Guest Website:
https://www.armtechadvisors.com/
Guest LinkedIn:
https://www.linkedin.com/in/scott-hamilton-9861822/
virtual agents
debt collection technology
AI vendor selection
receivables management
collections compliance
virtualagentsforcollections #scotthamilton #debtcollectiontechnology
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Ever wonder how top firms actually use data to improve collections? In this episode, I talk with Chuck Pona from Weltman Weinberg & Reis about real-world law firm data utilization strategies that drive better results. We dig into staffing solutions, vendor champion challenger testing, and why knowing your data beats guesswork every time. Tune in to rethink your approach and gain practical insights you can use today.
Listen now and subscribe for more actionable episodes.
🔗 Links
Podcast Website:
https://receivablespodcast.com/videos/law-firm-data-utilization-pona
Guest Website:
https://www.weltman.com
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Is digital collections transformation changing your agency’s future? Gordon Beck from Valor Intelligent Processing shares how frictionless payment solutions, AI agents, and customer retention strategies are reshaping debt collection success. Learn practical digital-first tactics to reduce costs, build trust, and recover more today.
Listen now and subscribe for more at ReceivablesPodcast.com.
Podcast Website: https://receivablespodcast.com/videos/digital-collections-transformation-gordon-beck
Guest Website: https://valorvip.com
Guest LinkedIn: https://www.linkedin.com/in/gordon-beckiii
digital collections transformation, frictionless payment solutions, customer retention, ai agents in collections, debt collection strategies, Gordon Beck, Valor Intelligent Processing, Receivables Podcast
digitalcollectionstransformation #gordonbeck #frictionlesspaymentsolutions
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In this episode of Receivables Podcast, host Adam Parks welcomes Kristyn Leffler, VP of Strategy, Integration & Analytics at Resurgent Capital Services, for a deep dive into digital debt collection strategies that align with today’s consumer expectations. From brand awareness to the final payment click, Kristyn explores how debt buyers and collectors can transform their approach by learning from e-commerce giants.
Expect to gain tactical insight on optimizing the debt recovery funnel, building brand consistency, and measuring digital success using tools like Google Analytics. Plus, Kristyn unpacks how the "abandoned cart" model, "attention saturation," and a customer-centric mindset can dramatically improve consumer engagement and results.
This is a must-listen for compliance professionals, digital marketers, and recovery strategists looking to modernize their outreach.
📌 Podcast Website: https://ReceivablesPodcast.com/videos/kristyn-leffler
📌 Guest Website: https://receivablesinfo.com
📌 Guest LinkedIn: https://www.linkedin.com/in/kristynbradyleffler
digital collection, customer journey, compliance, funnel conversion, debt strategy
DebtRecovery #DigitalDebtCollection #ComplianceMarketing
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Join Adam Parks in this special episode of the Receivables Podcast as he welcomes Mike Becker, Executive Director of the Receivables Management Association International (RMAI). Together, they explore why the RMAI Executive Summit 2025 is the premier event for debt buyers, collection leaders, and compliance professionals.
In this insightful conversation, Mike unpacks the summit’s educational tracks—from AI in collections and consent management to succession planning and market forecasting. You’ll also hear why this off-the-grid networking experience is unlike any other upcoming debt buyer networking event.
Whether you’re a veteran of the collections industry or simply looking to better understand compliance and risk mitigation in receivables, this episode delivers actionable insights and inspiration.
📌 Podcast Website: https://receivablespodcast.com/mike-becker-rmai-summit-2025
📌 Guest Website: https://rmaintl.org/
📌 Guest LinkedIn: https://www.linkedin.com/in/beckermike/
ReceivablesPodcast #RMAIExecutiveSummit2025 #DebtBuyerNetworking
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This episode dives deep into why the ACA International Conference is more than just a gathering—it’s where the future of the ARM industry is shaped. Join host Adam Parks as he speaks with Tim Haag and Jennifer Whipple, President and President-Elect of ACA International, about what makes this event critical for professionals in debt collection. They discuss the value of networking in ARM, leadership development, and strategic preparation for conference success.
If you're looking to elevate your compliance approach, expand your professional circle, or lead your agency with confidence—this is your episode.
🔗 Links
📌 Podcast Website: https://receivablespodcast.com/videos/aca-international-annual-conference
📌 Guest Website: https://www.acainternational.org/
📌 Guest LinkedIn (Tim Haag): https://www.linkedin.com/in/tim-haag-68494511/
📌 Guest LinkedIn (Jennifer Whipple): https://www.linkedin.com/in/jennifer-whipple-a77a8b56/
ARM leadership, ACA events, debt collection education, conference strategy
Hashtags: #ARMNetworking #ACAInternational #LeadershipInCollections
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Struggling with debt collection agency placement? You’re not alone. In this episode of the Receivables Podcast, industry leader Bob Picone from Connect1 joins Adam Parks to break down the key considerations for how to choose a collection agency. Learn what it means to vet vendors properly, manage risk proactively, and strategically segment portfolios for higher liquidation rates.
Whether you're placing credit card accounts, auto deficiencies, or medical debt, Connect1's compliance-first approach helps ensure success. Get expert insight on licensing, digital strategies, risk audits, and how Bob's team prevents complaints before they start. Perfect for creditors, debt buyers, and compliance professionals who want to strengthen their recovery pipeline.
Subscribe now and start making smarter placement decisions.
Podcast Website: https://receivablespodcast.com/videos/creditors-guide-to-selecting-the-right-collection-agency
Guest Website: https://www.connect1consultants.com/connect1llc/connect-1-consultants-1579542527/
Guest LinkedIn: https://www.linkedin.com/in/bob-picone-94305b8/
DebtCollectionStrategy #HowToChooseACollectionAgency #Connect1
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In this episode of Receivables Podcast, we speak with Irene Hoheusle, President of ARM Compliance Business Solutions, about what it really takes to build a future-proof compliance management system for your collection agency. With regulatory oversight increasing and consumer protections evolving, debt collection compliance is more important than ever.
Irene offers expert insights on how to minimize legal risk in debt collection, conduct actionable risk assessments in the ARM industry, and prepare for upcoming changes in 2025. Whether you're a veteran collector or a new compliance officer, this conversation delivers key takeaways to help you build a system that lasts.
Subscribe now, and don’t forget to rate and review!
Podcast Website: https://receivablespodcast.com/videos/future-proof-compliance-management-system
Guest Website: https://armcbs.com/
Guest LinkedIn: https://www.linkedin.com/in/irene-hoheusle-8a62274b/
ComplianceManagementSystem #DebtCollectionCompliance #RiskAssessment
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Court costs vs. collection rates—what’s the real ROI of litigating delinquent accounts? In this episode of Receivables Podcast, host Adam Parks sits down with Neil Mastellone of Velo Law to explore litigation cost modeling in debt buying.
This expert conversation unpacks how debt buyers and law firms can build stronger partnerships, fund lawsuits strategically, and make smarter legal decisions through data. Neil shares two decades of hands-on experience, offering actionable advice on how to align legal strategies with cash flow timing, cost forecasting, and liquidation potential.
Whether you’re an experienced portfolio manager or new to legal collections, this episode is packed with insight on minimizing risk and maximizing returns.
Subscribe for more interviews with the ARM industry’s top minds, and don’t forget to leave a review if you found value in this discussion.
🔗 Links
📌 Podcast Website: https://receivablespodcast.com/videos/mastering-economics-of-litigation-in-debt-buying
📌 Guest Website: https://velo.law
📌 Guest LinkedIn: https://www.linkedin.com/in/neilmastellone/
🏷️ Tags: debt litigation strategy, legal cost modeling, data-driven recovery, ARM industry podcast, Velo Law, Neil Mastellone
#Hashtags: #LitigationCostModeling #DebtBuyerStrategy #DebtRecovery
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AI contract analysis in collections is no longer optional—it's essential. In this episode of Receivables Podcast, host Adam Parks speaks with Eric Nevels, Senior Director of Operational Support, about how in-house legal teams and compliance professionals are leveraging artificial intelligence to streamline contract workflows, manage risk, and improve accuracy.
You’ll hear how exception reporting in AI contract review catches risk before it becomes liability, how legal AI use cases are reshaping debt collection, and what tools and strategies are most effective for legal ops teams.
Whether you’re a law firm, debt buyer, or internal compliance lead, this episode offers actionable insights for smarter legal workflows.
Links
Podcast Website: https://receivablespodcast.com/videos/ai-contract-analysis-in-debt-collection/
Guest Website: https://www.trueaccord.com/
Guest LinkedIn: https://www.linkedin.com/in/eric-nevels/
AIContractAnalysis #LegalAI #DebtCollectionCompliance
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Online reviews can make or break a collection agency’s reputation. In this episode of Receivables Podcast, Adam Parks interviews Chris Murphy from DebtLink to explore how debt collection companies can start building digital trust in debt collection using innovative tools and strategies.
Chris shares the inside story of the "Yelp Effect"—the damage caused by negative B2C reviews on B2B buying decisions—and how DebtLink's debt collection directory platform solves the industry's digital discovery problem. Learn how your agency can overcome reputational risk, gain visibility, and connect with the right clients without relying on outdated, alphabetized vendor lists.
Whether you're a debt buyer, attorney, or agency executive, this episode is a must-listen for improving your firm's online footprint and getting found by the right partners.
🔗 Links
📌 Podcast Website: https://receivablespodcast.com/videos/overcoming-yelp-effect-for-debt-collectors
📌 Guest Website: https://www.debtlink.com/
📌 Guest LinkedIn: https://www.linkedin.com/company/debtlink/
🏷️ Tags: Digital Debt Collection, Compliance Tools, B2B Sales in Collections, Online Reviews in ARM Industry
#Hashtags: #DigitalDebtCollection #DebtCollectionDirectory #OnlineReviewsChallenge
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Go behind the scenes of ACA International’s Washington Insights 2025 in this powerful episode of Receivables Podcast. Join Tim Haag and Jennifer Whipple as they break down how to prepare for ACA Washington Insights 2025 as a debt collection professional and explain what debt collectors can expect at this unique event in Washington, DC. Learn how to build strong relationships with lawmakers, craft your message for Capitol Hill, and represent your company with confidence. Whether you're a first-time attendee or a seasoned advocate, this episode provides actionable tips, memorable stories, and timely strategies from industry leaders. From pre-event research to making lasting impressions in the halls of Congress, you'll hear exactly how to get the most out of your time at ACA Washington Insights.
🔗 Links
📌 Podcast Website: https://receivablespodcast.com/videos/aca-washington-insights-2025
📌 Guest Website: https://www.acainternational.org/
📌 Guest LinkedIn: https://www.linkedin.com/in/tim-haag-68494511/, https://www.linkedin.com/in/jennifer-whipple-a77a8b56/
🏷️ Tags: ACA International, Washington Insights 2025, debt collection conference, legislative engagement, Capitol Hill strategy
Hashtags: #WashingtonInsights2025 #DebtCollectionLeadership #ACAPodcast
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Discover how to operationalize AI in collections with expert insights from Shantanu Gangal, CEO of Prodigal. In this episode, we explore how virtual agents improve collections ROI, the role of generative AI voice solutions in modern debt recovery, and strategies to stay compliant while boosting efficiency. Perfect for debt collection companies ready to embrace AI-driven transformation. Subscribe and leave a review to stay updated on fintech trends and actionable strategies!
🔗 Links
📌 Podcast Website: https://receivablespodcast.com/videos/operationalize-ai-in-debt-collection
📌 Guest Website: https://www.prodigaltech.com/
📌 Guest LinkedIn: https://www.linkedin.com/in/shantanugangal/
Hashtags: #OperationalizeAI #FintechCollections #AIVoiceTech
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Think buying a company gives you automatic debt collection licenses?
🚨Think again. In this episode of the Receivables Podcast, host Adam Parks sits down with Christy Barger and Joel Blackburn from Cornerstone Licensing to break down why buying a company for licenses isn’t a shortcut in debt collection.
Learn actionable debt buyer licensing strategies and uncover how debt collection entity conversion impacts can lead to unexpected compliance challenges. Whether you're planning an acquisition or restructuring, this episode is packed with expert insights to help debt collection companies stay compliant and avoid costly mistakes.
Subscribe and leave a review if you find this episode valuable—it helps us reach more professionals like you!
🔗Links
📌Podcast Website: https://receivablespodcast.com/videos/think-buying-licenses-debt-collection
📌Guest Website: https://cornerstonelicensing.com/
📌Guest LinkedIn: https://www.linkedin.com/in/christyyoungbarger/
📌Guest LinkedIn: https://www.linkedin.com/in/joel-blackburn-a6b0094/
🏷️Tags: debt collection compliance, licensing strategies, debt buyer M&A, Cornerstone Licensing experts
DebtCollectionLicenses #DebtBuyerLicensingStrategies #EntityConversionImpacts
🖼️Thumbnail Alt Text: Cornerstone Licensing explains debt collection acquisition risks
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What every executive needs to know before investing in AI for collections. In this expert-led episode, Mike Walsh of EXL breaks down the biggest AI pitfalls in debt collection and reveals actionable strategies to build trust in the tools driving next-gen recovery. Learn how to separate marketing hype from genuine innovation, evaluate vendor transparency, and deploy smart agent assist tools effectively.
This episode is a must-listen for leaders navigating debt collection technology trends and seeking to future-proof operations with confidence. Discover how to avoid red flags, protect data, and deliver better results with AI.
Subscribe now and don’t forget to leave us a review! 🚀
🔗Links
📌Podcast Website: https://receivablespodcast.com/videos/building-ai-confidence-in-debt-collections
💼Guest Website: https://www.exlservice.com/services-and-solutions/digital-and-ai/digital-solutions/exl-paymentor
👤Guest LinkedIn: https://www.linkedin.com/in/mike-walsh-b88b271/
🏷️Tags: artificial intelligence in debt collection, EXL Paymentor, AI confidence building, ARM technology, compliance tech
Hashtags: #AIPitfallsInDebtCollection #BuildingAIConfidence #DebtTechInnovation
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Join Adam Parks on the Receivables Podcast for an inspiring conversation with Stephanie Eidelman, founder of Women in Consumer Finance. Learn how this unique leadership event has helped one in four attendees get promoted, one in five close new business, and over half take on leadership roles outside their comfort zone. Discover proven strategies for how to retain top talent in collections while generating real ROI from leadership development.
Subscribe now and leave a review to support professional growth in the financial services industry!
Podcast Website: https://receivablespodcast.com/videos/roi-of-woman-in-consumer-finance-event
Guest Website: https://www.womeninconsumerfinance.com/why-should-i-send-my-team?utm_campaign=2025%20Registration&utm_source=Branding%20Arch%20Content%20Collaboration&utm_content=Podcasts%2C%20posts%2C%20website%20pages%20made%20with%20Branding%20Arch
Join the Newsletter: https://www.womeninconsumerfinance.com/newsletter-subscription?utm_campaign=10954169-2025%20Newsletter&utm_source=Branding%20Arch%20Content%20Collaboration&utm_content=Podcasts%2C%20posts%2C%20website%20pages%20made%20with%20Branding%20Arch
Guest LinkedIn: https://www.linkedin.com/in/stephanieeidelman/
WomanInConsumerFinance #WomensLeadershipROI #LeadershipDevelopment
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Join host Adam Parks on the Receivables Podcast as he welcomes Justin Kalman and Evan Roth from IDI Data for a deep dive into how data hygiene in digital collections can make or break your outreach performance.
In this episode, you’ll learn:
• How to prioritize and validate consumer email addresses
• Best practices for protecting your domain reputation
• How clean data drives compliance and engagement
• Practical tips for combining email and text outreach without risking blacklists
💡 Whether you're a collection agency leader, compliance officer, or digital strategy manager, this episode delivers critical takeaways to protect your campaigns and maximize recovery.
🎧 Subscribe now on Apple Podcasts and leave a review to help other debt collection professionals discover the show.
🔗 Explore More:
Watch the Episode: YouTube
Podcast Website: ReceivablesPodcast.com
Connect with Guests: Justin Kalman | Evan Roth
DebtCollectionCompliance #DigitalCollections #ReceivablesPodcast
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Join Adam Parks on the Receivables Podcast for a powerful conversation with Jeremiah Wheeler, executive at DRN Data and leadership expert in the recovery industry. Discover how accountability in debt collection leadership fuels team growth, prevents burnout, and drives results. Learn why trust and empowerment are vital for modern collections firms.
📌Visit: ReceivablesPodcast.com
🔗Connect: Jeremiah Wheeler on LinkedIn
⭐Subscribe and leave a review to support the show!
#DebtCollectionLeadership #CollectionsEmpowerment
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Join Adam Parks as he explores Optimizing Debt Collection Through Analytics with Jack Mahoney, Director of Analytics at National Credit Adjusters. Jack shares valuable insights from over three decades of industry experience, detailing how predictive modeling, real-time analytics, and data-driven collection strategies can significantly enhance performance, compliance, and profitability for fintech and lending professionals.
🔑 What You'll Learn
Actionable steps to implement predictive modeling in your debt-buying strategy
How analytics tools like Qlik are revolutionizing debt portfolio management
Methods for evaluating and pricing debt portfolios strategically
Practical tips for transitioning from traditional Excel analysis to advanced analytics platforms.
✨ Enjoyed the episode?
👍 Like, ⭐️ rate, 🔔 subscribe, and share your feedback in the comments!
🔗 Explore Further
ReceivablesPodcast.com | Full Episode
National Credit Adjusters | Official Website
Connect with National Credit Adjusters on LinkedIn
DebtCollectionAnalytics #DebtBuyingAnalytics #StrategicDebtBuying
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Join Adam Parks on the Receivables Podcast for an insightful conversation with Courtney Reynaud, President of Creditors Bureau. Discover how the CAC Scholarship Program is empowering students with financial education, helping young adults prevent debt and make informed credit decisions before entering college.
💡 In this episode, you’ll learn:
✔ The most common financial mistakes young adults make – and how to prevent them
✔ Why credit education is key to breaking the debt cycle
✔ How debt collection professionals can support financial literacy initiatives
✔ The impact of early financial responsibility on long-term success
🔔 Subscribe now for expert insights on financial literacy, credit education, and debt prevention—and don’t forget to leave a review to share your thoughts!
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🔐Cyber threats are evolving—how prepared is your collection agency? In this critical episode of Receivables Podcast, Tim Collins & Jennifer Whipple uncover the latest cybersecurity risks, how AI is driving fraud in collections, and why social engineering attacks are the biggest threat to agencies today.
🚨Key takeaways:
✔️How AI-powered fraud & phishing attacks are targeting collection firms
✔️The real cost of a data breach & how cyber insurance protects you
✔️Actionable incident response strategies for debt collectors
✔️Why attending the Cybersecurity & Risk Forum is critical for your agency’s future
📅 Event Details & Registration → Cybersecurity & Risk Forum
💬Enjoyed this episode? Subscribe & leave a review to share your thoughts! ⭐⭐⭐⭐⭐
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🚀 Preparing Your Business for Life Changes is critical for firm stability and growth. In this episode, Adam Parks interviews Randy Slovin from Slovin & Council to share expert insights and real-life experiences on business succession planning for debt collection firms. Discover how to smoothly transition leadership roles, balance professional obligations with personal life milestones, and ensure a lasting legacy for your firm.
🌐 Episode Webpage: https://receivablespodcast.com/videos/leadership-transition-secrets-succession-planning-for-debt-collection-firms-ep-214/
🌐 Slovin & Council: Company Website
🔗 Randy Slovin LinkedIn: Connect Now
👍 Enjoy the episode? Subscribe, rate, and review us today—we appreciate your feedback!
PreparingYourBusinessForLifeChanges #BusinessSuccessionPlanning #LawFirmLeadershipTransitionPlanning
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Join Adam Parks on the Receivables Podcast for an exclusive discussion with Debra Ciskey, a leading compliance expert in debt collection. Discover the key professional development skills that help collectors transition into leadership roles and stand out in the receivables industry.
🔹In This Episode, You’ll Learn:
✔️Why business writing & communication are critical for career growth
✔️How to use compliance expertise to move into leadership roles
✔️The impact of emotional intelligence in managing teams
✔️How to build a long-term career in debt collection
⭐ Subscribe now and leave a review to help others discover expert insights in debt collection!
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On this episode of the Receivables Podcast, Adam Parks interviews Sarena Gaylor of the National Creditors Bar Association (NCBA) about the upcoming NCBA Executive Experience 2025. Gain exclusive insights into the event’s CLE credits, innovative roundtable discussions, and networking opportunities tailored for creditor's rights attorneys. Learn best practices in legal debt collection and discover how Napa Valley creates the perfect setting for professional growth. Subscribe and leave a review to share your thoughts!
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"Join Adam Parks on the Receivables Podcast for an engaging conversation with Mark Reinhard, CEO of Concepts2Code. This episode dives into the transformative power of self-service tools, email campaigns, and analytics in modern debt collection. Learn actionable strategies for improving consumer engagement, achieving compliance, and leveraging mobile-first technologies. Subscribe and leave a review to share your feedback!"
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Maximize Your RMAI Membership | Expert Strategies for Debt Buyers
Join Adam Parks on Receivables Podcast as he sits down with Andrew Roskam (AcctCorp International Inc.) to explore:
✔️ How debt buyers can actively participate in RMAI and gain industry influence.
✔️ The latest RMAI compliance updates and how they impact receivables professionals.
✔️ Strategies to build meaningful relationships within the debt-buying industry.
✔️ How to leverage committees and networking opportunities for long-term growth.
📢 Don’t miss this expert discussion! Subscribe now and leave a review to share your thoughts.
🔗 Listen now: https://youtu.be/pglsjrjIIJE
🌎 More episodes: https://receivablespodcast.com/
💼 Guest’s LinkedIn: https://www.linkedin.com/company/acctcorp-international-inc./
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Join Adam Parks on the Receivables Podcast for an expert conversation with Hans Zachnar, Chief Technology & Innovation Officer at Nutun. In this episode, they dive into how BPO services in debt collection are revolutionizing the industry through AI-driven analytics, process optimization, and global outsourcing strategies. Learn how compliance, automation, and omnichannel strategies are shaping the future of debt recovery. Subscribe now and leave a review to stay informed on the latest industry insights!
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Join Adam Parks on the Receivables Podcast for an exclusive breakdown of the 2024 TransUnion Report with Manny Plasencia (TransUnion) & Mark Naiman (Debt Connection). Learn how AI, machine learning, & automation are transforming debt collection strategies, risk mitigation, & compliance management. Key insights include:
✅ AI-driven segmentation & predictive analytics in debt recovery
✅ BPO’s role in scaling operations & compliance
✅ Digital self-service tools & automation improving consumer engagement
✅ The impact of economic shifts on charge-off & liquidation rates
📢 Subscribe now & leave a review to stay ahead of the latest debt collection trends!
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Want to optimize your debt collection litigation strategy? Join Adam Parks on Receivables Podcast for an in-depth conversation with Rebekah Henderson of Velocity Investments, a leading expert in legal outsourcing for debt buyers. In this episode, we discuss:
✔️ How legal outsourcing enhances efficiency and compliance
✔️ The role of consumer engagement in improving liquidation rates
✔️ Best practices for law firms managing high-volume litigation
✔️ The future of digital tools in debt collection lawsuits
Get expert insights on how law firms and debt buyers can optimize litigation strategies to maximize recovery rates!
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Explore the cutting-edge potential of artificial intelligence in financial services on Receivables Podcast. Adam Parks hosts Kompato’s Justin Miller and Nguyen Nguyen for a deep dive into how AI is transforming debt collection through empathetic consumer engagement, compliance-ready solutions, and voice generative AI. Discover actionable strategies to enhance recovery rates and consumer trust while reducing operational costs. Subscribe and leave a review to share your thoughts!
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Join Adam Parks on the Receivables Podcast for an engaging discussion with John Bedard, attorney at Bedard Law Group. This episode dives into how the RMAI Certification Program and QBE’s tailored insurance policies are changing the game for passive debt buyers. Learn about vicarious liability coverage, risk mitigation tools, and strategies to align with evolving industry standards. Subscribe and leave a review to share your thoughts on this impactful episode!
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Don’t miss this must-hear episode! Adam Parks sits down with Brian Bowers, a seasoned expert in debt recovery, to discuss the future of third-party debt collection. Learn how e-commerce strategies, self-service portals, and innovative outreach methods are transforming the industry. Discover actionable insights to enhance compliance and engagement. Subscribe today and leave a review to share how these strategies could work for your organization!
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Join Adam Parks on the Receivables Podcast as he hosts Jodie Bedoya, founder of eMatrix Training. Learn how eMatrix is transforming debt collection training with short, impactful videos designed for younger generations. Explore key topics like managing vulnerability in recovery conversations, enhancing collector retention, and improving compliance through innovative methods. Subscribe now and leave a review to share your thoughts on this game-changing episode. Visit eMatrix Training for more insights!
Frequently Asked Questions About Modernizing Debt Collection Training
Q: What is modern debt collection training?
A: It involves innovative methods like short-form videos, empathy workshops, and pre-hire engagement to improve collector retention and consumer interactions.
Q: How does empathy improve debt recovery?
A: Empathy builds trust and reduces stress during sensitive conversations, fostering better outcomes for both parties.
Q: How can short-form videos enhance compliance training?
A: By presenting policies in engaging, digestible formats, these videos improve retention and reduce training fatigue.
Supplementary Resources
Related Episodes: Watch the full episode on YouTube
Blog Post: The Role of Empathy in Debt Recovery
eMatrix Training Website: Visit Here
Join the Conversation!
What tools have you found most effective in improving collector retention and training? Share your thoughts in the comments below or connect with us on LinkedIn and YouTube. Don’t forget to subscribe to the Receivables Podcast newsletter for more actionable insights!
Ready to Modernize Your Training?
Listen to the full episode of the Receivables Podcast and discover how Jodie Bedoya and eMatrix Training are transforming the industry. Click here to watch now!
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Adam Parks welcomes Andrew Roskam, President of eAcctcorp International, to explore strategies for small debt buyers. Learn proven networking techniques, tips for strategic growth, and how to navigate regulatory hurdles. Andrew shares his unique perspective as an RMAI board member, championing the voice of small debt buyers. Subscribe now and leave a review to help us bring you more industry-leading insights!
What You'll Learn:
- The importance of small debt buyer representation on the RMAI Board
- Key networking strategies for growth in the debt-buying industry
- How to navigate state-level regulations and compliance challenges
- Insights on leveraging technology for better portfolio management
- Why participation in trade associations like RMAI is vital for success
Key Moments:0:00 - Intro: Adam Parks and Andrew Roskam1:46 - Andrew’s journey into the receivables industry6:00 - The role of small debt buyers in advocacy and legislation12:06 - Building trustworthy relationships in debt buying16:30 - Expanding geographically while managing risks19:00 - Why active participation in industry associations matters
Frequently Asked Questions
Q: What are the challenges small debt buyers face in the receivables industry?
A: Small debt buyers often struggle with regulatory compliance, portfolio management, and access to inventory. Building reliable relationships and leveraging technology are critical.
Q: Why should I get involved with RMAI?
A: RMAI offers unparalleled opportunities for networking, advocacy, and professional growth, especially for small debt buyers navigating complex regulations.
Q: How can small debt buyers ensure compliance across multiple jurisdictions?
A: By staying updated on local regulations, hiring experts, and leveraging technology to manage documentation and compliance processes.
Links & Resources:
Podcast Website: ReceivablesPodcast.com
Guest’s Website: Acctcorp International, Inc.
Connect with Andrew on LinkedIn: Andrew Roskam’s Profile
Related Blog Post: https://receivablespodcast.com/blog
Get Involved:
- Like this video if you found it helpful!
- Drop your questions and thoughts in the comments below.
- Don’t forget to subscribe to stay updated with more industry insights.
SmallDebtBuyerStrategies #RMAIBoard #DebtBuyingIndustry
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Tune in for a chat with the jolly guy from the North Pole (who alter egos as Chris Murphy at Debt Link) about BPOs, AI, and managing the busy season. Happy Holidays and Happy New Year!
Chris Murphy - www.linkedin.com/in/christopher-murphy-a9b0434/
Debt Link - www.debtlink.com
Learn more with this week’s #ReceivablesPodcast, hosted by Adam Parks!
Receivables #ReceivablesManagement #AccountsReceivable #ARMindustry #DebtRecovery
Adam Parks - www.linkedin.com/in/adamparks
Receivables Podcast - receivablespodcast.com
Receivables Info - receivablesinfo.com
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - www.facebook.com/ReceivablesInfo/
LinkedIn - www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Podcast? Get in touch: https://receivablesinfo.com/contact/
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Tune in for a chat with Marian Sangalang, Vice President at The Bureaus, Inc. Marian shares experienced advice for managing big technology projects and the organizational change that comes with them. Learn more with this week’s #ReceivablesPodcast, hosted by Adam Parks!
Receivables #ReceivablesManagement #AccountsReceivable #ARMindustry #DataSecurity #LatitudebyGenesys #DebtBuyer #DebtCollection #TheBureausInc
Marian Sangalang - https://www.linkedin.com/in/marian-sangalang-crcp-38b0b011/
The Bureaus, Inc. - https://thebureaus.com/
Latitude by Genesys - https://receivablesinfo.com/profile/latitude-by-genesys/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Podcast - https://receivablespodcast.com/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Podcast? Get in touch: https://receivablesinfo.com/contact/
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Tune in for a chat with Debra Ciskey, Senior Compliance Advisor at ARM Compliance Business Solutions, about the challenges and questions collection agencies have when diversifying into new products. Debra and Adam talk about why diversification is important, how different types of companies view diversification, economies of scale vs. economies of scope, and challenges of debt collection company diversification.
Learn more with this week’s #ReceivablesPodcast, hosted by Adam Parks!
Subscribe to Receivables Info and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #ReceivablesPodcast #AccountsReceivable #ARMindustry #DebtCollection
Debra Ciskey - www.linkedin.com/in/debra-ciskey-ifcce-ccco-crcp-923b64a/
ARM Compliance Business Solutions (ARMcbs) - armcbs.com
Related episodes with ARMcbs - receivablespodcast.com/videos/arm-compliance-business-solutions-sara-woggerman-talks-ai-from-a-compliance-perspective-ep-191/
Adam Parks - linkedin.com/in/adamparks
Receivables Podcast - receivablespodcast.com
Receivables Info - receivablesinfo.com
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - www.facebook.com/ReceivablesInfo
LinkedIn - www.linkedin.com/company/receivables-info
Have an idea for an episode or want to appear on a Receivables Podcast? Get in touch: receivablesinfo.com/contact
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Tune in for a chat with Lorenzo Alcantar, Director of Performance Management at The Bureaus, Inc., about the Rainmaker Assessment. Hear about the purpose and benefits of using the test including team and vendor management, filling positions with the right person, and more. If you’re looking for inspiration on motivating people, improving your organization, and retaining talent, this episode is for you. Learn more with this episode of #ReceivablesPodcast, hosted by Adam Parks!
To learn more about the Rainmaker Assessment, click here: https://www.therainmakergroupinc.com/assess
Subscribe to Receivables Info and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #AccountsReceivable #ARMindustry #HR #VendorManagement #BusinessInsights #DebtCollection
Lorenzo Alcantar - https://www.linkedin.com/in/lorenzo-alcantar-454a1831/
The Bureaus, Inc. - https://thebureaus.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Podcast - https://receivablespodcast.com/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Podcast? Get in touch: https://receivablesinfo.com/contact/
Youtube Link: https://youtu.be/x3iA_JPtw_Q
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Tune in for a chat with Dan Parks, EVP at Yrefy, LLC, about federal student loan options, insights on refinancing, repayment challenges for private student loans, and more. Learn more with this episode of #ReceivablesPodcast, hosted by Adam Parks!
Want to hear more on student loans? Watch these previous episodes:
Yrefy | Dan Parks provides insights on defaulted private student loans, loan forgiveness | Ep 177 -
https://receivablespodcast.com/videos/yrefy-dan-parks-provides-insights-on-defaulted-private-student-loans-loan-forgiveness-ep-177/
TransUnion | Dan Simmons on the State of the Receivables Economy 2024 | Ep 184 -
https://receivablespodcast.com/videos/transunion-dan-simmons-on-the-state-of-the-receivables-economy-2024-ep-184/
Subscribe to Receivables Info and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #AccountsReceivable #StudentLoans #Yrefy
Dan Parks - https://www.linkedin.com/in/djparks4726/
Yrefy, LLC - https://www.linkedin.com/company/yrefy-llc/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Podcast - https://receivablespodcast.com/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Podcast? Get in touch: https://receivablesinfo.com/contact/
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Cybersecurity is the biggest threat for businesses today. Thankfully, there are resources to help. The ACA Cybersecurity Collective connects cybersecurity qualified individuals with information security experts to protect your collection agency operations.
Tune in for a chat with a few of those experts: Sameer Maini, CIO at State Collection Service, Inc. & CEO at CollaborationRoom.ai; Jonathan Goldberger, SVP - Security Practice & Strategic Sales at TPx; and Chanh Nguyen, Owner/Principal at Business Integration Services, Inc.
The Cybersecurity Collective provides a private forum for members to ask (and answer) questions about cybersecurity and how to protect your business. When you join, you’ll get access to an invite-only LinkedIn Group, quarterly Zoom webinars on burning cybersecurity topics, and more.
Learn more and join here: https://www.acainternational.org/compliance/cybersecurity-collective/
By the way, did you know October is National Cybersecurity Awareness Month 🔐and International Computer Security Day is on November 30? Seems to us like a great time to have this discussion with your team. Learn more with this week’s #ReceivablesPodcast, hosted by Adam Parks!
Subscribe to Receivables Info and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #AccountsReceivable #ARMindustry #Cybersecurity
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Podcast - https://receivablespodcast.com/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Podcast? Get in touch: https://receivablesinfo.com/contact/
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Tune in for a chat with Mike Becker, the new Executive Director of Receivables Management Association International. Mike talks about participation in the advocacy and education process in Washington D.C., building relationships with legislators and regulators, empowering organizations, RMAI certification, the upcoming national election, the importance of membership engagement in #RMAI, and more. Learn more with this episode of #ReceivablesPodcast, hosted by Adam Parks!
Mike Becker - https://www.linkedin.com/in/beckermike/
Receivables Management Association International (RMAI) - https://rmaintl.org/
Subscribe to Receivables Info and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #AccountsReceivable #DebtCollection #RMAI2025
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Podcast - https://receivablespodcast.com/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Podcast? Get in touch: https://receivablesinfo.com/contact/
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Tune in for a chat with Mitchell Williamson, Of Counsel at Barron & Newburger, P.C., about lessons learned in the world of legal collections. Mitch shares examples from his extensive experience in the industry about lawsuits, settlements, defense litigation, reputation protection, and more. Learn more with this episode of #ReceivablesPodcast, hosted by Adam Parks!
Mitch Williamson - www.linkedin.com/in/mitch-williamson-bb89b520/
Barron & Newburger, P.C. - bn-lawyers.com/
Subscribe to Receivables Info and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #AccountsReceivable #CreditorsRights
Adam Parks - www.linkedin.com/in/adamparks/
Receivables Podcast - receivablespodcast.com/
Receivables Info - receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - www.facebook.com/ReceivablesInfo/
LinkedIn - www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Podcast? Get in touch: receivablespodcast.com/contact-us/
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Tune in for a chat with John Nokes, Chief Information Officer at National Credit Adjusters, about applying AI in receivables management. Hear about building guardrails, structured vs unstructured data, computing power and storage, AI use cases, finding efficiency & calculating ROI, and regulatory precautions for debt collection AI. Learn more with this week’s #ReceivablesPodcast, hosted by Adam Parks!
Subscribe to Receivables Info and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #AI #ReceivablesManagement #ReceivablesPodcast #AccountsReceivable #ARMindustry
John Nokes - https://www.linkedin.com/in/john-nokes-3487685/
National Credit Adjusters - https://www.linkedin.com/company/national-credit-adjusters-llc/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Podcast - https://receivablespodcast.com/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Podcast? Get in touch: https://receivablesinfo.com/contact/
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Tune in for a chat with Tim Haag and Mindy Chumbley, President and Board Member of ACA International, about the upcoming #ACAVisionaries and #ACAFallForum events taking place in Chicago, November 5-8, 2024. While the focus of Visionaries is people, the focus of Fall Forum is operations. With exciting networking opportunities and more panels than ever, this is a don’t-miss event for collection agencies to gather, get inspired, and be encouraged with insights, ideas, and innovations to bring home and apply to their businesses. Learn more with this week’s #ReceivablesPodcast, hosted by Adam Parks.
Subscribe to Receivables Info and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #ReceivablesPodcast #ARMindustry #ACAIntl #CollectionAgencies
ACA Visionaries - https://www.acainternational.org/events/visionaries-2024/
ACA Fall Forum - https://www.acainternational.org/events/fall-forum-2024/
Tim Haag - https://www.linkedin.com/in/tim-haag-68494511/
Mindy Chumbley - https://www.linkedin.com/in/mindy-chumbley-45712737/
ACA International - https://www.acainternational.org/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Podcast - https://receivablespodcast.com/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Podcast? Get in touch: https://receivablesinfo.com/contact/
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Tune in for a chat with Sara Woggerman, President of ARM Compliance Business Solutions, about the implementation of “AI” (more specifically, machine learning and natural language processing) from a compliance perspective. The value and ability of identifying trends from large data sets, such as disputes and complaints, is one of the prime opportunities for creating efficiencies and increasing compliance. We know that the CFPB will expect any business implementing these tools to explain “what’s in the black box,” so it will be critical to prevent bias with AI testing, build proactive AI guardrails, and ensure consumer protection. To contact Sara for further discussion, visit armcbs.com. Learn more with this week’s #ReceivablesPodcast, hosted by Adam Parks!
Watch Now - https://youtu.be/Wic_cgty3qo
Subscribe to Receivables Info and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #ARMSolutions #ARMIndustry #AccountsReceivable #CFPB #AI #ArtificialIntelligence #Compliance
Sara Woggerman - https://www.linkedin.com/in/sara-woggerman-crcp-173b042b/
ARM Compliance Business Solutions - https://armcbs.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Podcast - https://receivablespodcast.com/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Podcast? Get in touch: https://receivablesinfo.com/contact/
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Barbara Nilsen, President of National Creditors Bar Association and Sarena Gaylor, Board Member of NCBA and New Orleans native about the upcoming #NCBAConnect conference October 21-24 in New Orleans, LA. Hear about what to expect, new events, expanded networking opportunities, CLE sessions, judicial guest speakers, and more.
Learn more with this week’s Receivables Roundtable, hosted by Adam Parks!
National Creditors Bar Association (NCBA) - https://www.creditorsbar.org/
NCBA on LinkedIn - https://www.linkedin.com/company/nationalcreditorsbarassociation/
Barbara Nilsen - https://www.linkedin.com/in/barbara-nilsen-52866161/
Sarena Gaylor - https://www.linkedin.com/in/sarenagaylor/
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #CreditorsBar #NCBA #CreditorsRights
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Jessica James, Senior Performance Manager at Midland Credit Management, about data sets & operations, the challenge of various KPIs, evaluating vendor data quality, establishing & testing data experiments, and identifying correlations & value-adds from data analysis.
Learn more with this week’s Receivables Roundtable, hosted by Adam Parks!
Watch Now -
Subscribe to Receivables Info and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #DataAnalytics #DebtBuying #FinancialServices
Jessica James - https://www.linkedin.com/in/jessicajames-account/
Midland Credit Management - https://www.midlandcredit.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with ACA International members David Schultz, David Williams, and John Bedard about Cyber, E&O, and other types of insurance necessary for receivables firms. You’ll also learn about the evolution of ACA’s risk mitigation programs, including the legal think tank actively supporting member agencies through attorney-agency partnerships. Regardless of agency size, insurance is a must, as is membership in associations like ACA that provide critical support through a variety of industry-wide programs. Learn more about ACA’s risk management programs here: https://www.acainternational.org/risk-management/
Learn more with this episode of Receivables Roundtable, hosted by Adam Parks!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #ACAIntl #DebtCollection #ARMIndustry
ACA International - Risk Management Programs - https://www.acainternational.org/risk-management/
David Schultz - https://www.linkedin.com/in/davidmatthewschultz/
John Bedard - https://www.linkedin.com/in/john-h-bedard-jr-17b40116/
David Williams - https://www.linkedin.com/in/david-williams-b760729b/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Don DiGiacomo, Director of Compliance at Landmark Strategy Group. From the experienced lens of credit union debt sales and debt sales compliance, Don shares insights about building relationships with small-volume clients; improving service, capability, and compliance through technology tools; protecting creditor-consumer relationships; and working with regional clients such as credit unions who may be new to selling accounts.
Learn more with this week’s Receivables Roundtable, hosted by Adam Parks!
Don DiGiacomo - https://www.linkedin.com/in/don-digiacomo-5b80361b/
Landmark Strategy Group - https://thelandmarkcorp.com/
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #CreditUnions #CreditUnion #CUdifference
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Eleanor Tami, Attorney & Shareholder at Gordon, Aylworth, & Tami, P.C., about her National Creditors Bar Association membership. Tami notes the value of the legal community she gained and didn’t realize she was missing until she became involved in NCBA. Networking with colleagues and industry friends as well as sharing experiences and lessons learned is just one benefit she finds in NCBA membership, but Tami also speaks of the advocacy, education, and events she appreciates from the association. Coming up in October is the #NCBAConnect annual event, to be held in New Orleans Oct 21-24. The Executive Experience will be held in Napa, CA April 7-10, 2025. Be sure to mark your calendars and book your tickets! More details can be found here: https://www.creditorsbar.org/events/
Learn more with this week’s Receivables Roundtable, hosted by Adam Parks!
Eleanor Tami - https://www.linkedin.com/in/eleanor-tami/
National Creditors Bar Association - https://www.creditorsbar.org/
Gordon, Aylworth, & Tami, P.C. - https://www.gatlawfirm.com/
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #CreditorsBar #NCBA #CreditorsRights #NCBAConnect2024
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Susan Richards, Founder & CEO at CredTech Consulting LLC, about project-oriented consulting in the receivables industry and the art of successful consulting. Susan specializes in bringing her extensive business development and operations leadership experience to the table at growing collections businesses and BPOs globally. From building relationships to breaking down barriers, Susan is an inspiring source of industry expertise.
Susan Richards - https://www.linkedin.com/in/susanrichards23/
CredTech Consulting LLC - https://www.linkedin.com/company/credtech-consulting-llc/
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #ARMIndustry #AccountsReceivable
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Dan Simmons, Sr. Director of Consulting - Financial Services at TransUnion. Dan covers recent origination and delinquency trends in Unsecured Personal Loans, Bankcards, Auto Financing, and Mortgages— and the effects those trends have had on lenders and borrowers.
👉 *If you haven’t already taken the TransUnion 2024 Debt Collection & Insights Survey, we encourage you to spend a few minutes to do so here before August 20, 2024: https://receivablesdata.questionpro.com/a/TakeSurvey?tt=2RmawzqDAi8ECHrPeIW9eQ%3D%3D
Learn more with this Receivables Roundtable, hosted by Adam Parks!
Dan Simmons - https://www.linkedin.com/in/danielgsimmons/
TransUnion - https://www.transunion.com/business
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #TransUnion #FinancialServices #ConsumerLending #OnlineLending #AccountsReceivable #ARMIndustry
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Jason Hiland, EVP of Sales at CollaborationRoom.ai, about facial recognition technology for supporting remote call center workforces. Jason shares unintended benefits of having this technology deployed, layered security protocols, and WFH case studies.
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Jason Hiland - https://www.linkedin.com/in/jasonhiland/
CollaborationRoom.ai - https://www.linkedin.com/company/collaborationroom-ai/
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #RemoteWork #HRInsights #DebtCollection #ARMIndustry
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Jimmy Chebat, Founder at ZiZo Technologies, Inc., about ways to incentivize employee engagement, build trust, and create data-driven motivation among teams. While creating fun at work, this gamification company is also automating KPI insights to modernize workforce management and reduce the need for administrative work while boosting opportunities for “happiness management” and employee retention.
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Watch Now -
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #DebtCollection #ARMIndustry #Gamification
Jimmy Chebat - https://www.linkedin.com/in/jimmychebat/
ZiZo Technologies, Inc. - https://playzizo.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Robert Fite, Senior Sales Consultant at TEC Services Group with a focus on the Latitude by Genesys solution. Rob covers resources for new tech implementation, project scoping, support for initial configuration, managing costs, training, and more.
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Robert Fite - https://www.linkedin.com/in/robert-fite-3003494/
Latitude by Genesys - https://www.tecsg.com/latitude/
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #SaaS #ARMsolutions #ARMindustry
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with David Williams and Roger Weiss, President and Past-President at ACA International about the upcoming ACA Convention ‘24. Find out what’s new this year, networking opportunities, advocacy and new challenges, and what to expect in the sessions and expo hall.
Learn more with this week’s Receivables Roundtable!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #ACAConv24 #ACAIntl
David Williams - https://www.linkedin.com/in/david-williams-b760729b/
Roger Weiss - https://www.linkedin.com/in/rogerweissspeaks/
ACA International - https://www.acainternational.org/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with the newly formed team at ReceivablesData.com about the TransUnion 2024 Debt Collection Trends & Insights Survey. TransUnion has partnered with ReceivablesData.com to conduct the survey in 2024. Learn more with this week’s Receivables Roundtable featuring the ReceivablesData.com team, Mark Naiman, Bharath Ramachandra, and Adam Parks!
ReceivablesData.com is accepting survey submissions from June 20th to August 20th with the final report expected to be published at the end of 2024. Participation in the survey is anonymous and results will only be presented in an aggregate analysis. Participate in the survey by visiting ReceivablesData.com. All participants will receive an early copy of the final analysis report.
Mark Naiman - https://www.linkedin.com/in/mark-naiman-itpmdr/
Bharath Ramachandra - https://www.linkedin.com/in/bharathramachandra/
Adam Parks - https://www.linkedin.com/in/adamparks/
Press Release: “TransUnion 2024 Debt Collection Trends & Insights Survey Begins” - https://receivablesinfo.com/2024/06/20/transunion-2024-debt-collection-trends-insights-survey-begins/
2023 TransUnion Report: “Seizing the Opportunity in Uncertain Times: The Collections Industry in 2023” - https://www.transunion.com/lp/seizing-the-opportunity-in-uncertain-times-the-collections-indus
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #DebtCollection #FinancialServices #ConsumerFinance #ARMIndustry #TransUnion #DebtRecovery
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Jeff Ragsdale, Major Account Executive at TransUnion, about building valid data experiments. It’ll bring you back to the scientific method—from establishing what you’re testing for and gathering the data, to predicting the outcome and running the experiment, to communicating results and reviewing the data. New data and new risk abound in the industry, and properly leveraging data sets can lead to much more detailed conversations and better outcomes. Those who learn to make the most of it will remain a step ahead by knowing where to best spend their time and avoid risk/unnecessary cost.
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #TransUnion #DebtCollection #DataScience #PredictiveModeling #ConsumerFinance
Jeff Ragsdale - https://www.linkedin.com/in/jeff-ragsdale-ab67455/
TransUnion - https://www.transunion.com/business
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Dan Parks, EVP of Operations at Yrefy, LLC. Dan provides interesting insights into the defaulted private student loan space where many borrowers have struggled to find strategies to get out of debt. From customizing fixed rate low-interest loans to educating borrowers and combating misinformation, the solutions serve a true need in the consumer marketplace.
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #StudentLoans #FinancialLiteracy
Dan Parks - https://www.linkedin.com/in/djparks4726/
Yrefy, LLC - https://yrefy.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Michael Stillman, Owner of Stillman Law Office and President-Elect of the National Creditors Bar Association. Attorney Stillman discusses the NCBA Hill Days event, which took place May 22-23, including objectives, the process of drafting sponsors, the CFPB visit, and the value of “having a seat at the table.”
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #CreditorsRights #CreditorsBar #NCBA
Michael Stillman - https://www.linkedin.com/in/michael-stillman-5692789/
Stillman Law Office - https://stillmanlaw.com/
National Creditors Bar Association (NCBA) - https://www.creditorsbar.org/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Mark Reinhard,Owner/Software Architect at Concepts2Code, about his role in the development of branded consumer portals designed to integrate seamlessly with websites. As the eCommerce marketplace expands rapidly and consumer behavior migrates increasingly to mobile devices, it becomes more and more critical to consider the user experience from modern perspectives better aligned with the expectation of intuitive online account management with as few clicks as possible.
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #SaaS #FinTech
Mark Reinhard - https://www.linkedin.com/in/markreinhard/
Concepts2Code - https://concepts2code.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Ryan Kazmark, COO at P&B Capital Group, about his experience with the RMAI certification program. P&B has been a Certified Receivables Business since 2020. Ryan dives into the benefits and ROI they have found as a collection agency maintaining the certification, as well as perks of membership in general for those who may not be as involved or familiar with the association.
Learn more with this week’s Receivables Roundtable, hosted by Adam Parks!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #RMAI
Ryan Kazmark - https://www.linkedin.com/in/ryan-kazmark-00995239/
P&B Capital Group - https://pandbcapitalgroup.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Kim Phan, Privacy & Data Security Partner at Troutman Pepper, about changes in ADA, complexities in the marketplace, regulatory interest, compliance in the law, the impact of AI, and speculation on upcoming changes. Kim is a wealth of knowledge and shares loads of insight from her depth of experience.
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #ADA #WebDesign #Accessibility
Kim Phan - https://www.linkedin.com/in/kimphanlaw/
Troutman Pepper - https://www.troutman.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Holly Naiman, planner and co-host extraordinaire with Collection & Recovery Solutions and Debt Connection Symposium. Holly dishes about her role in helping to plan and host two major industry conferences with her husband and industry veteran, Mark Naiman. With a professional management background in the food and beverage industry, she brings a lot to the table when it comes to making sure everyone’s experience is above par at these two major events. You may have seen her around conferences throughout the years, and if you’ll be attending #CRS2024, you’ll have the pleasure of meeting her again in May! Be sure to follow DebtConnection on Instagram to see the fun (including those donuts mentioned in this episode!): https://www.instagram.com/debtconnection/?igsh=djhnaGEyMnVodHZ4
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #CRS #CollectionRecoverySolutions
Collection & Recovery Solutions - https://collectionrecoverysolutions.com/
Debt Connection Symposium - https://www.linkedin.com/showcase/debt-connection-symposium/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Altaf Sayed, VP, Sales & Solutions at Epicenter, about BPO in Mumbai, India— including reasons behind enduring outsourcing success in Mumbai and creating a more international perspective in receivables associations.
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #BPO #Mumbai
Altaf Sayed - https://www.linkedin.com/in/altafsayed/
Epicenter - https://epicenter.tech/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Chris Murphy, Principal at DebtLink, about building a digital marketplace of receivables services. Chris, who doubles as Santa in the winter, is making a list and checking it twice— use the reviews to find who’s playing nice. (Picture of Santa Murphy in the comments below!)
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement
Chris Murphy - https://www.linkedin.com/in/christopher-murphy-a9b0434/
DebtLink - https://www.debtlink.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Michael Gold, Litigation Defense Attorney at Pollack & Rosen, P.A., about trends and issues he has encountered in Class Action Defense cases while representing creditors and debt buyers. Michael is a seasoned litigator with specialized expertise in financial, securities fraud, and class action defense and the newest addition to the Pollack & Rosen Litigation Defense Division.
Michael Gold - https://www.linkedin.com/in/attymichaelgold/
Pollack & Rosen, P.A. - https://www.linkedin.com/company/pollackrosen/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #CreditorsRights
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Jack Gordon, CEO at WebRecon LLC, about starting a business, being accessible to clients, selling a business, and exploring new ideas as a serial entrepreneur. While most in the space know Jack for WebRecon, it’s just one of many projects he has developed over the years and one of several things he is currently involved in. Learn more with this week’s Receivables Roundtable!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as host, Adam Parks sits down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement
Jack Gordon - https://www.linkedin.com/in/jackgordon/
WebRecon LLC - https://www.linkedin.com/company/webrecon/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube
Tune in for a chat with Mark Naiman, Host of Collection and Recovery Solutions, about what to look forward to this May at CRS 2024. It’s not too late to sponsor, so listen to find out how and why to attend, including what makes the event unique from other industry events. Head over to the website to request an invitation and find out more about what’s on the agenda: https://collectionrecoverysolutions.com/
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #CRS2024 #CRS #ConsumerLending
Mark Naiman - https://www.linkedin.com/in/mark-naiman-itpmdr/
Collection and Recovery Solutions - https://collectionrecoverysolutions.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
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Tune in for a chat with Larry Costa, President at Capital Management Services, LP, about the differences between First Party and Third Party collections and how to expand to diversify your revenue stream. CMS was one of the first pioneers in the industry to push into the First Party space and expand from there into other BPO services. From differences in compensation structures to different methodologies and opportunities for growth, Larry provides multiple experienced insights for other businesses interested in taking first steps into First Party collections.
For those interested in exploring more after this video, click here to read last year’s expertise article from CMS about keeping first and third party collections separate: https://receivablesinfo.com/2023/03/24/keep-first-and-third-party-collections-activities-separate/
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Receivables #ReceivablesManagement #CapitalManagementServices
Larry Costa - https://www.linkedin.com/in/larry-costa-8384291/
Capital Management Services, LP - https://cms-collect.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
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LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Youtube Video Link: https://youtu.be/1yieR5yCutM
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Tune in for a chat with James Ward, Managing Partner at Ward PLLC and Special Counsel at Actuate Law, about strategically managing data within your organization. James comes from a background as a big law attorney, sifting through vast corporate data repositories to build out litigation cases. This experience led to the identification of common data management patterns and in turn, a passion for helping organizations learn to better manage and leverage their data for the protection of organizations and those they serve. He drills down into some of the topics covered in the book that he co-authored with his brother, a data entrepreneur, including the importance of using structured tools to manage operational workflows and more.
For details on the book discussed in this episode:
Data Leverage: Unlocking the Surprising Growth Potential of Data Partnerships by Christian J. Ward and James J. Ward
Available for purchase here: https://www.amazon.com/gp/product/1732991707/ref=dbs_a_def_rwt_bibl_vppi_i0
James J. Ward - https://www.linkedin.com/in/privacylawjjw/
Ward PLLC - https://wardpllc.com/
Actuate Law - https://www.actuatelaw.com/
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
#Receivables #ReceivablesManagement #DataStrategy
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Tune in for a chat with Jon Daane, VP of Sales & Marketing with TEC Services Group, about the consultative, solutions-oriented environment of TEC Solutions and what it takes to implement and manage technology system changes effectively. From starting with a vision to removing fear to strategic, incremental improvements, Jon provides listeners with some key tips on first steps to new technologies.
Learn more with this week’s Receivables Roundtable hosted by Adam Parks!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Jon Daane - https://www.linkedin.com/in/jondaane/ TEC Services Group - https://www.linkedin.com/company/tec-services-group/ Adam Parks - https://www.linkedin.com/in/adamparks/ Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
#Receivables #ReceivablesManagement
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Neil Mastellone, Director of Business Development at Velo Law. Neil’s experience working with a debt buyer that managed law firms has helped him understand customer needs now that he works for a law firm. The two dive into debt buyer and law firm perspectives on goals and strategy, finding the complementary balance between leveraging the best of both technology and human talents, preparing for the influx of account volume, and more.
Learn more with this week’s Receivables Roundtable!
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Neil Mastellone - https://www.linkedin.com/in/neilmastellone/
Velo Law - https://www.velo.law/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media!
Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
ReceivablesInfo #Receivables #ReceivablesManagement
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Aristotle Sangalang, President and Chief Compliance Officer at The Bureaus, Inc. about the evolving use of analytics in the industry, growing a data-driven operation, extracting and analyzing aggregate datasets to inform action, and more.
Learn more with this week’s Receivables Roundtable!
Aristotle Sangalang - https://www.linkedin.com/company/the-bureaus-inc/
The Bureaus, Inc. - https://thebureaus.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
#ReceivablesInfo #Receivables #ReceivablesManagement #DataScience #Analytics
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Brett Soldevila, CCO at Security Credit Services /EquiPro Holdings and newly elected President of Receivables Management Association International. Brett discusses his path to becoming RMAI President, what he would like to focus on during 2024, and more.
Brett Soldevila - https://www.linkedin.com/in/brett-soldevila-cpa-cfe-713583b/
Security Credit Services / EquiPro Investments - https://www.equiproinvestments.com/
Receivables Management Association International (RMAi) https://rmaintl.org/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #RMAI #RMAI2024
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Tune in for this Special Episode as Receivables Roundtable Founder, Adam Parks talks with John Tonetti, retired Senior Policy Analyst with the #CFPB and semi-retired compliance and regulatory consultant. The two discuss the evolution of the Bureau, former and current leadership, the law and its interpretation, consumer banking, and more. *The opinions discussed in this episode are personal opinions and do not represent those of any organization, including Receivables Info.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
John Tonetti - https://www.linkedin.com/in/john-tonetti-8212637/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #DebtCollection #MedicalDebt #FinancialServices #ConsumerFinance #ConsumerProtection
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Mellisa Massey, Director of Business Development at National Credit Adjusters, LLC about the value of #RMAI involvement and her own experience with the association — from the certification program to networking opportunities to committee volunteerism.
After 20+ years in the industry and years of RMAI events and committee involvement, Missy is running for a seat on the Board of Directors at #RMAI2024. Check out her previous Roundtable appearance on the topic of future industry leadership here: https://www.youtube.com/watch?v=TkIuPCiEc40
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Mellisa Massey - https://www.linkedin.com/in/mellisa-massey-nca/
National Credit Adjusters - https://ncaks.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement
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Tune in for a special episode as Receivables Roundtable Founder, Adam Parks talks with Ed Forbes, CEO at Stirling Capital LLC about his focus in 2024, patient investing, recoveries in the #fintechfinance and #onlinelending space, boutique problem-solving, and a new breed of #specialtyfinance.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Edward Forbes - https://www.linkedin.com/in/edward-forbes-8a08a73/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Todd Lansky, President at Resurgence Legal Group, PC about the intersection of collections law firms and debt buying. The two discuss marketplace opportunities and limitations, how to leverage technology across an organization, keeping up with evolving regulations, and the importance of who you do business with.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Todd Lansky - https://www.linkedin.com/in/todd-lansky-29b1775/
Resurgence Legal Group, PC - https://resurgencelegal.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Rob Fite, Senior Sales Solution Advisor with TEC Services Group. For those exploring the idea of upgrading their organization’s tech stack and data management ecosystem, listen for experienced tips and insights on system conversions and updates.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Rob Fite - https://www.linkedin.com/in/robert-fite-3003494/
TEC Services Group - https://www.linkedin.com/company/tec-services-group/
Latitude by Genesys - https://receivablesinfo.com/profile/latitude-by-genesys/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #LatitudebyGenesys
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Stephan Venter, Senior VP for Sales at Nutun about South Africa as a receivables BPO destination. Learn more about why businesses choose to leverage BPO outsourcing on a global scale, the infrastructure in South Africa, movement towards digital communications, and more.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Stephan Venter - https://www.linkedin.com/in/stephan-venter/
Nutun - https://www.nutun.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
ReceivablesInfo #Receivables #ReceivablesManagement #BPO
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Manny Plasencia, Global Head of Collections at eBay and Mark Naiman, Managing Partner of ITP MDR, LLC and Host of the Collection Recovery Solutions and Debt Connection Symposium conferences. The three dive into the data found in the #TransUnion 3rd Party Collection Report. Download the full report and share your thoughts: “Seizing the Opportunity in Uncertain Times: The Collections Industry in 2023.”
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Manny Plasencia - https://www.linkedin.com/in/manny-plasencia-69562631/
Mark Naiman - https://www.linkedin.com/in/mark-naiman-itpmdr/
Collection and Recovery Solutions - https://collectionrecoverysolutions.com/
Debt Connection Symposium - https://www.linkedin.com/showcase/debt-connection-symposium/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
Receivables #ReceivablesManagement #DebtCollection #AccountsReceivable
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Katalina Dawson, Director of Sales and Marketing at Branding Arc, about her new role and exciting plans to bring her creative arts and events background to the receivables world as she gets ready to roll out her new podcast, “Career Path.” Katalina will take the approach of learning from those ahead of her on their career journeys for listeners to join alongside her in growing as a professional—both in general and within the receivables management industry.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Katalina Dawson - https://www.linkedin.com/in/katalina-dawson-b70317a8/
Branding Arc - https://brandingarc.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #CareerPath
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Nabil Foster, Attorney and Shareholder with Barron & Newburger, P.C. about the intersection of AI and regulation. Get an experienced legal perspective on the implementation of AI tools across business operations, including common pitfalls and things to consider before deployment.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Nabil Foster - https://www.linkedin.com/in/nabilfoster/
Barron & Newburger, P.C. - https://bn-lawyers.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #AI #MachineLearning #BusinessInsights
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Pete Klipa, COO at Harvest Strategy Group about legal and agency vendor onboarding and management processes. From fundamentals to critical feedback loops to supplemental ad hoc or ongoing adaptations as client needs arise, ongoing transparent communication emerges as a key critical factor. Learn more with this week’s Receivables Roundtable!
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Pete Klipa - https://www.linkedin.com/in/pete-klipa-0200b517/
Harvest Strategy Group - https://www.harveststrategygroup.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
ReceivablesInfo #Receivables #ReceivablesManagement #RMAI
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Lynn Reynolds, Chief Sales Officer with CBE Companies about building good teams. Lynn shares methodologies and tools she has learned over time for recruiting, screening, and hiring as well as tips and tricks for managing remote work, and more!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Lynn Reynolds - https://www.linkedin.com/in/lynn-heine-reynolds033/
CBE Companies - https://www.linkedin.com/company/cbecompanies/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Barbara Nilsen, President at NCBA and Partner at Blitt & Gaines, and Liz Terry, Executive Director at National Creditors Bar Association about what’s new at NCBA in 2024. Don’t miss this big new hire announcement and more on bringing new leadership to the forefront and advocating for the industry.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Barbara Nilsen - https://www.linkedin.com/in/barbara-nilsen-52866161/
Liz Terry - https://www.linkedin.com/in/elizabethcterry/
National Creditors Bar Association (NCBA) - https://www.creditorsbar.org/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #CreditorsBar #NCBA #CreditorsRights
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In this episode, Receivables Roundtable Founder, Adam Parks talks with Chris Jenkins, SVP, Operations & Strategic Innovation at National Loan Exchange, Inc. (NLEX) about supply and demand in the debt buying marketplace within the historical context of the past several years as well as the fluxes we’re seeing today.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Chris Jenkins - https://www.linkedin.com/in/chris-jenkins-0207b9120/
National Loan Exchange, Inc. (NLEX) - https://www.nlex.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #FinancialServices #FintechFinance
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Tune in as Receivables Roundtable Founder, Adam Parks talks with David Williams, CEO at Williams & Fudge, Inc. about the collection agency marketplace and how businesses such as his are adapting to the current environment. David serves as President at ACA International and is a proven leader with over twenty years’ experience in the industry. Don’t miss this great conversation full of insightful nuggets about the industry, its regulations, and predictions for the future.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
David Williams - https://www.linkedin.com/in/david-williams-b760729b/
Williams & Fudge, Inc. - https://www.linkedin.com/company/williamsfudge/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #ACAInternational #ARMindustry #CollectionAgencies
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In this episode, Receivables Roundtable Founder, Adam Parks talks with Marian Sangalang, Vice President at The Bureaus, Inc. about preparing for increasing volumes of incoming accounts. Learn how she is preparing the business and vendors for the surge ahead, attributes of vendors she looks for to enhance the network, and what has helped to provide lift in the process.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Marian Sangalang - https://www.linkedin.com/in/marian-sangalang-crcp-38b0b011/
The Bureaus, Inc. - https://thebureaus.com/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #RMAI
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In this episode of Receivables Roundtable, Founder Adam Parks talks with Hal Trapp, VP of Organizational Initiatives at RSi, a provider of healthcare revenue cycle management headquartered in Columbia, SC. Hal shares detailed tips for internal communications and leadership development within a growing organization, from how often leadership gathers in person to how important information is communicated across teams. With proven success as a leader at RCi and previous organizations in the industry, Hal’s insights stand to benefit other small to midsize enterprises seeking to increase their communication efficiency across teams.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Hal Trapp - https://www.linkedin.com/in/hal-trapp-908aa448/
Receivable Solutions (RSi) - https://www.linkedin.com/company/receivable-solutions-llc/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #RevenueCycleManagement #Healthcare #LeadershipInsights
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Tracy Bengtson, VP of US Collections at CURO Financial Technologies Corp. Tracy has vast experience in first and third party collections, and now manages both in-house and outsourced collections in her role working for a creditor. She provides actionable insights from her vendor management vantage point, sharing tips and key takeaways for collectors.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Tracy Bengtson - https://www.linkedin.com/in/tracy-bengtson-b91275a4/
CURO Financial Technologies Corp - https://www.curo.com/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #FinancialServices #AccountsReceivable
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In this episode of Receivables Roundtable, Founder Adam Parks talks with Scott Renner, Attorney and President at Velo Law about what it looks like to cohesively fuse the worlds of technology and collection law to organize and optimize processes. Scott articulately outlines Velo’s experience building workflows that integrate technology while still balancing and empowering the necessary hands-on manpower to effectively oversee and apply the intended efficiencies. Learn more with this week’s Receivables Roundtable!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Scott Renner - https://www.linkedin.com/in/scottrenner/
Velo Law - https://www.linkedin.com/company/velo-law-office/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
ReceivablesInfo #Receivables #ReceivablesManagement #CreditorsRights
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In this week’s episode, Receivables Roundtable Founder, Adam Parks talks with Erin Kerr, Director of Collections & Recovery about what’s new and forecasted in the first party collections space. Hot topics include high consumer spending with fintech/BNPL originations, renewed student loan payments, inflated auto loans, inflated cost of housing, decreased liquidity of consumers and the projection of increased accounts moving into third party collections.
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LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Erin Kerr - https://www.linkedin.com/in/erin-kerr-a3211742/
Collections & Recovery - https://www.linkedin.com/company/inside-collections-and-recovery/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #CollectionsandRecovery #FirstPartyCollections #FinancialServices
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Danny Mezzancello, EVP, Head of Strategic Partnerships with Greenwise Financial Solutions about his new position where he works to bridge the gap between debt collection and debt management. Many know Danny as a debt buyer, but these days, he’s working with creditors to fuse a better connection between the two intertwined yet separate facets of the debt industry.
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LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Daniel Mezzancello - https://www.linkedin.com/in/dannymezz/
Greenwise Financial Solutions - https://www.linkedin.com/company/greenwise-financial-solutions/
Greenwise Debt Relief - https://www.greenwisedebtrelief.com/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #DebtRelief
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In this episode, Receivables Roundtable Founder, Adam Parks talks with Oussama Hamouti, Enterprise Account Executive with January. Bridging the gap between communications and the consumer experience, the two discuss behavioral data, adapting content, tailoring payment plans, monitoring digital reputations, and more. The big question is, how do we enhance the consumer experience with fluid and frictionless digital collections?
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Oussama Hamouti - https://www.linkedin.com/in/ousham/
January - https://www.linkedin.com/company/januarytechnologies/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #DigitalBranding #DebtCollection #Lending #FintechFinance
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Tune in as Receivables Roundtable Founder, Adam Parks talks with Clint Daoud, Co-Founder and CEO at Unifin Inc. about the future of collection agencies and the agility necessary to adapt and scale to various challenges. As digital technologies increasingly improve, so too must agency strategies and operations to remain competitive.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Clint Daoud - https://www.linkedin.com/in/clint-daoud/
Unifin Inc - https://www.linkedin.com/company/unifininc/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #CollectionAgencies #DebtCollection #Entrepreneurship #BPO
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Join us for this fresh episode as Receivables Roundtable Founder, Adam Parks talks with Jeffrey Shaffer, VP, Information Technology & Analytics at Unifund CCR about prediction models, disparate impact analysis, the future of generative AI, and more!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Jeffrey Shaffer - https://www.linkedin.com/in/jeffreyshaffer/
Unifund - https://www.linkedin.com/company/unifund-ccr-partners/
Recovery Decision Science (RDS) - https://www.linkedin.com/company/recovery-decision-science/posts/?feedView=all
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #RecoveryDecisionScience #ConsumerData #PredictiveAnalytics #FinancialServices
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Join us for an interesting diversion from the industry as Receivables Roundtable Founder, Adam Parks talks with Andrew Roemhild, CEO at Alias Travel Group about leadership and management styles. Andrew has gained a unique perspective after 12 years in Special Operations as a Navy Seal Officer and now in a civilian role leading former Special Operators in a specialized travel business. His exposure to multiple leadership styles in high-stakes situations provided him an abundance of insight on the effects of varying styles on subordinates. (Believe it or not, the 5 love languages are an esteemed approach even to a thick-skinned Navy Seal.) Tune in for more on discerning motivations and putting people first.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Andrew Roemhild - https://www.linkedin.com/in/andrewroem/
Alias Travel Group - https://aliastravelgroup.net/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #LeadershipInsights #EmployeeDevelopment #WorkCulture #TeamBuilding
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In our latest episode, Receivables Roundtable Founder, Adam Parks chats with Lauren McIlroy, Partner/COO at SAM - Solutions for Account Management, Inc. about what she’s seeing currently in the debt buying marketplace. During what many have referred to as a period of transition, buyers are still adapting to repercussions of the economic impacts of previous years while concurrently preparing in anticipation of swings in the year ahead. Learn more with this week’s Receivables Roundtable!
(For the study Adam refers to, click here.)
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Lauren Miller McIlroy - https://www.linkedin.com/in/lauren-miller-mcilroy-8389311/
SAM - Solutions for Account Management, Inc. - https://samincsolutions.com/
Receivables Info - https://receivablesinfo.com/
ReceivablesInfo #Receivables #ReceivablesManagement #DebtRecovery #DebtCollection
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Join us as Receivables Roundtable Founder, Adam Parks talks with Mark Reinhard, Software Architect at Concepts2Code about online account management portals. While the topic may sound straightforward, Mark brings up several valuable points where increased consideration may be needed regarding cost effectiveness and consumer satisfaction. Listen for insights regarding various feature options in consumer portals and why simply providing “blind payment” forms online may not be making the most of the opportunities that come with the digital interactions.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Mark Reinhard - https://www.linkedin.com/in/markreinhard/
Concepts2Code - https://www.linkedin.com/company/concepts2code/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #Concepts2Code #FinTech
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Join us as Receivables Roundtable Founder, Adam Parks dialogues with Laura Jensen, Chief Marketing & Acquisition Officer at Absolute Resolutions Corporation (ARC) about what it means to be a leader and how to empower others to lead, build longevity within an organization, and ensure all voices are heard.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Laura Jensen - https://www.linkedin.com/in/lrjensen/
Absolute Resolutions Corp. (ARC) - https://absoluteresolutions.com/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #Leadership #LeadershipDevelopment #BusinessLeadership
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In this week’s episode, Receivables Roundtable Founder, Adam Parks talks with Pete Klipa, Chief Operating Officer at Harvest Strategy Group about dormant judgments, legal strategy, expected ramifications of the recent and current economic climates, and strategy diversification for creditors. Learn more with this week’s Receivables Roundtable!
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Pete Klipa - https://www.linkedin.com/in/pete-klipa-0200b517/
Harvest Strategy Group - harveststrategygroup.com
Receivables Info - receivablesinfo.com
ReceivablesInfo #Receivables #ReceivablesManagement #AutoFinance #FinancialServices #DebtSales
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LinkedIn - https://www.linkedin.com/company/receivables-info/
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Join us as Receivables Roundtable Founder, Adam Parks talks with Missy Meggison, General Counsel and Editor at insideARM and Consumer Relations Consortium. Missy shares about the iA objective to provide the current need-to-know ARM news packaged with insightful, to-the-point practical analysis for industry professionals daily. Learn more about how she does it and how to get involved with the CRC.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Missy Meggison - https://www.linkedin.com/in/missy-meggison-235163105/
InsideARM - https://www.insidearm.com/
Consumer Relations Consortium (CRC) - https://www.crconsortium.org/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #ARMindustry #FinancialServices
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Imagine going to the store to shop for collections technology solutions with the hands-on guidance of a Solutions Wizard. Receivables Roundtable Founder, Adam Parks talks with Robert Fite, Senior Solution Advisor at TEC Services Group about just this concept. Everyone is looking to optimize their collections ecosystems, increase efficiencies, and continually rise to evolving regulatory requirements as technology develops. Through the expanding use of APIs, more solutions providers are working together to create enhanced software application stacks.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Robert Fite - https://www.linkedin.com/in/robert-fite-3003494/
TEC Services Group - https://www.tecsg.com/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #API #BankingTech #FinancialServices #ARMindustry #SaaS
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Enjoy this widely relevant and engaging episode as Receivables Roundtable Founder, Adam Parks talks with David Reid, General Counsel at RMAI about the evolution of RMAI’s advocacy and certification programs. Pertinent to members of any major industry trade association, David provides insight on how things work in the advocacy world as well as certification program development. Learn more with this week’s Receivables Roundtable!
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
David Reid - https://www.linkedin.com/in/davidreidesq/
Receivables Management Association International (RMAI) - https://rmaintl.org/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Youtube - https://www.youtube.com/@receivablesinfo
ReceivablesInfo #Receivables #ReceivablesManagement #Advocacy #RMAI #FinancialServices
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Check out the latest episode as Receivables Roundtable Founder, Adam Parks talks with Xerxes Martin, Partner at Martin Lyons Watts Morgan PLLC about bottom line protection and current industry defense issues including FRCA disputes, medical debt disputes, credit repair organizations, and the latest two-pronged tactics of dispute confusion and lawsuits. In his practice serving as external litigation counsel for businesses in the industry as well as wearing multiple hats advising on various facets for industry executive teams, Xerxes is well-informed on the current litigation climate and best practices for businesses to protect themselves from would-be predators in the landscape.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Xerxes Martin - https://www.linkedin.com/in/xerxes-martin/
Martin Lyons Watts Morgan PLLC - https://www.linkedin.com/company/mlwmpllc/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #CreditorsRights #FCRA #Compliance
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We’re debunking debt settlement myths this week with the help of an expert. Receivables Roundtable Founder, Adam Parks talks with Janneen Jackson, VP, Business Development at Phillips & Cohen Associates, Ltd. about regulations, product types, fee structures, challenges in working with creditors/debt buyers, and API solutions to meet those challenges.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Janneen Jackson - https://www.linkedin.com/in/janneen-jackson/
Phillips & Cohen Associates, Ltd. - https://phillips-cohen.com/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #DebtSettlement #DebtRecovery
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Listen as Receivables Roundtable Founder, Adam Parks talks with Daniel Green, President - North America at EverChain about the future of debt sales and building quality relationships between creditors and debt buyers. Unlike historically traditional broker relationships, Daniel explores how important it is that not only should quality creditors be able to monitor debt buyers in order to achieve the best relationships and outcomes, but also vice versa. There are critical needs of both parties in a debt sale. As we move into what may become a buyer’s market, the innovative partnership management provided by EverChain considers both sides so that each is empowered to understand the value attributes of the other based on quantifiable data. In other words, something that has historically been subjective is now objective.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Daniel Green - https://www.linkedin.com/in/djgreen/
EverChain - https://www.linkedin.com/company/everchainglobal/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #receivables #receivablesmanagement #debtsales #investmentopportunities #financialservices
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Tune in as Receivables Roundtable Founder, Adam Parks chats with Cris Bjelajac, Line of Business Owner at Latitude by Genesys. From prediction models to finding efficiencies, the two drill down into what it takes to successfully run a collections operation now and during the coming wave of delinquent debt as opposed to several years ago.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Cris Bjelajac - https://www.linkedin.com/in/crisbjelajac/
Latitude by Genesys - https://www.linkedin.com/company/latitude-genesys/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #receivables #receivablesmanagement #debtcollection #accountsreceivable #SaaS
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In this episode, Receivables Roundtable Founder, Adam Parks talks with Tom Clement, CEO and Partner at Frontline Asset Strategies, LLC / CenterPoint Legal Solutions, LLC. The two explore what it means to build a client-centric business in an ever-changing marketplace and regulatory environment. Core values, diversification, change management, and more are some of the topics addressed. Learn more with this week’s Receivables Roundtable!
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Tom Clement - https://www.linkedin.com/in/tomclement1/
Frontline Asset Strategies - https://frontlineas.com/
CenterPoint Legal Solutions, LLC - https://centerpointls.com/
Receivables Info - https://receivablesinfo.com/
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
ReceivablesInfo #Receivables #ReceivablesManagement #CoreValues #Collections
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In our latest episode, Receivables Roundtable Founder, Adam Parks talks with Melissa Nash, President and CEO at CheckMark Collections about small business entrepreneurship and franchising in the world of collection agencies. Melissa started her business as a bookkeeper in her home during the 2008 recession and problem-solved her way to becoming a successful consumer and commercial collections partner for local contractors, HOAs, and more.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Melissa Nash - https://www.linkedin.com/in/melissalnash/
CheckMark Collections - https://www.linkedin.com/company/checkmarkcollections/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #receivables #receivablesmanagement #franchising #smallbusiness #entrepreneurs
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Come join us as Receivables Roundtable Founder, Adam Parks talks with Adam Wood, Co-Founder and CEO at Certified By about RegTech for SMEs. You’ll enjoy this interesting conversation. Adam is based in Australia and has an extensive background in international receivables management. In his current business, he is focused on the regulatory and technology side of the industry to help small and medium-sized enterprises (SMEs) evaluate and remediate risk. Certified By has been working to develop a more uniform framework of standards for compliance and cyber/data certification and helping businesses meet varying national and international requirements. Stick around for when Adam W. turns the questions around and explores questions about challenges the ARM industry is facing.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Adam Wood - https://www.linkedin.com/in/gcswoody/
Certified By - https://www.linkedin.com/company/certifiedby/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #Receivables #ReceivablesManagement #RegTech #CyberSecurity #SMEfinance
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How are you making sure digital messages reach and engage consumers? Receivables Roundtable Founder, Adam Parks talks with Jim Beck, Chief Growth Officer at Quanta Credit Services, Inc., about tailoring, deploying, and analyzing successful digital collections operations for agency and creditor clients, and how digital collections relate to marketing and e-commerce. Thanks, Jim, for being a great guest and even pulling out some good-natured fun at the end.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Jim Beck - https://www.linkedin.com/in/jim-beck-840b234/
Quanta Credit Services, Inc - https://www.linkedin.com/company/quanta-credit-services-llc/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #receivables #receivablesmanagement #debtcollection #digitalmarketing #fintech
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Diminishing returns, cost to collect, propensity-to-pay scoring, post-sale support, documentation evaluation, system preparation— All this and more is why debt sale training can be necessary and useful for creditors entering the debt sale process. In this episode, Receivables Roundtable Founder, Adam Parks talks with Mike Walsh, VP of Business Development at EverChain, about why educating creditors is a huge piece of the puzzle of assisting creditors in the process of debt sales and long-term post-sale support.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Mike Walsh - https://www.linkedin.com/in/mike-walsh-b88b271/
EverChain - https://www.linkedin.com/company/everchainglobal/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #receivables #receivablesmanagement #financialservices #debtcollection #fintechfinance
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This week we provide a peek behind the curtain of a unique emerging player in the ARM space. Receivables Roundtable Founder, Adam Parks talks with Rebecca Taylor, VP of Operations at Equabli, Inc about their curated set of technology, analytics, and master servicing solutions for creditors. As a fairly new startup, they’re packed with a team of experienced professionals in the space and are working to develop and refine a centralized hub for creditors as well as deploying technology and analytics solutions to other clients and partners within the ARM space.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Rebecca Taylor - https://www.linkedin.com/in/rebecca-blair-taylor/
Equabli, Inc - https://www.linkedin.com/company/equabliinc/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
fintechinnovation #ReceivablesInfo #receivables #receivablesmanagement #Equabli #DebtCollection #SaaS
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It’s the season of consumer tax returns and Spring hiring, and we’re talking strategies. Listen as Receivables Roundtable Founder, Adam Parks talks with Ryan Kazmark, Chief Operating Officer at P&B Capital Group, LLC about how their collection agency continues to refine and improve processes— with ideas on topics from tax season to post-Covid hiring strategies.
Adam Parks - https://www.linkedin.com/in/adamparks/
Ryan Kazmark - https://www.linkedin.com/in/ryan-kazmark-00995239/
P&B Capital Group - https://www.linkedin.com/company/p&b-capital-group-llc/
Receivables Info - https://receivablesinfo.com/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
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Tune in as Receivables Roundtable Founder, Adam Parks sits down with Liz Terry, Executive Director of the National Creditors Bar Association (NCBA) and Steve Markoff, President of NCBA and Managing Partner at Markoff Law LLC. If you want to learn more about the NCBA Connect Conference and what to expect, this episode is for you! You can also learn more or register for the conference— taking place in Denver May 3-5— at the link here: https://www.creditorsbar.org/events/2023-ncba-connect-conference
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LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Elizabeth (Liz) Terry - https://www.linkedin.com/in/elizabethcterry/
National Creditors Bar Association (NCBA) - https://www.creditorsbar.org/
Steve Markoff - https://www.linkedin.com/in/steve-markoff/
Markoff Law LLC - https://www.markofflaw.com/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #receivables #receivablesmanagement #NCBA #NCBAConnect #DebtCollection
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In this episode, Receivables Roundtable Founder, Adam Parks talks with Rick Winters, Director of Portfolio Strategy at National Credit Adjusters, about the process of developing a digital strategy, analyzing consumer behavior, and reaching consumers in the least disruptive/most effective methods. We appreciate Rick taking the time to let us get to know him better and sharing more about what he’s learned about digital strategy implementation from his seat at NCA. Tune in to hear the full conversation!
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LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Rick Winters - https://www.linkedin.com/in/rick-winters-548377a/
National Credit Adjusters - https://www.linkedin.com/company/national-credit-adjusters-llc/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #receivables #receivablesmanagement
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Spoiler alert: It’s all about authentic relationships and the long-term view! In this episode, Receivables Roundtable Founder, Adam Parks talks with Jonathan Siegel, Director of Business Development at Slovin & Associates, Co., LPA about the art of soft selling in the receivables space. His experience is testament to the importance of building trust and having patience. If you’re looking to improve sales strategy, or are new to the industry, or just want to listen in on an easygoing chat with an easygoing guest (with cool art in the background), check out this conversation for insider insight and helpful tips and suggestions!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Jonathan Siegel - https://www.linkedin.com/in/jonathan-siegel-474a4b5/
Slovin & Associates, Co., LPA - https://www.linkedin.com/company/slovin-&-associates-co--lpa/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #receivables #receivablesmanagement #salesexecutives #softsales #conferences #businessmentors #creditorsrights #RMAI
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There are plenty of #SaaS options out there to implement, but does it stop at deployment or does it create true transformation? Receivables Roundtable Founder, Adam Parks talks with Erin Stewart, Senior Director of Enterprise Sales at SuccessKPI about complex challenges and oversimplified solutions she encounters when creating customized #digitaltransformation for businesses. Erin notes a SuccessKPI goal that she tries to embody — making the complex simple. It’s a fine line to walk, but Erin seems to do so with grace and ease as she explains more about helping to lead #receivablesmanagement solutions with integration, communication, and cooperation.
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LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Erin Stewart - https://www.linkedin.com/in/erinstewart123/
SuccessKPI - https://www.linkedin.com/company/successkpi/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #receivables #receivablesmanagement
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Have you ever imagined trying to repossess a crane? In the latest episode, Receivables Roundtable Founder, Adam Parks talks with Kirsten Hawkins, Director of Marketing with SCJ Commercial Financial Services about the commercial side of #debtsales, including “yellow iron” repo, large balance collections, the key role of technology, and more. Tune in for this interesting dive into the commercial debt side of receivables acquisitions and management.
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LinkedIn - https://www.linkedin.com/company/receivables-info/
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Email us at contact@receivablesinfo.com
Kirsten Hawkins - https://www.linkedin.com/in/kirst-hawkins/
SCJ Commercial Financial Services - https://www.scjinc.net/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/
Learn more with this week’s Receivables Roundtable!
ReceivablesInfo #receivablesmanagement
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In this episode, learn what’s new at ACA, what’s on the agenda for this year, and what to look forward to at ACA Ignite 23. Receivables Info Founder, Adam Parks talks with Scott Purcell, CEO of ACA International to bring you the information you need to know, from advocacy on the Hill to the new certification program to new benchmarking and reporting programs for members. Learn more with this week’s Receivables Roundtable!
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/LinkedIn - https://www.linkedin.com/company/receivables-info/
#ReceivablesInfo #receivables #receivablesmanagement #ARMindustry #creditors #collectionagencies #creditorsrights
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Good food and good conversation? Sounds great to us. Listen as Receivables Roundtable Founder, Adam Parks talks with Mark Naiman, Managing Partner at ITP MDR, LLC about CRS 2023 coming up this May 10-12 at the Four Seasons Hotel in Las Vegas, NV. Tune in for the full conversation and click here for details about the conference: https://collectionrecoverysolutions.com/
Learn more with this special episode of Receivables Roundtable!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media!
Facebook - https://www.facebook.com/ReceivablesI...
LinkedIn - https://www.linkedin.com/company/rece...
Have an idea for an episode or want to appear on a Receivables Roundtable video?
Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Mark Naiman - https://www.linkedin.com/in/mark-naiman-itpmdr/
Collection and Recovery Solutions (CRS) 2023 - https://collectionrecoverysolutions.com/
ITP MDR, LLC - https://www.linkedin.com/company/itp-mdr-llc/
Receivables Info - https://receivablesinfo.com/
ReceivablesInfo #receivables #receivablesmanagement #CRS #financialservices #CRS2023
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Learn the background of industry legend, Rozanne Andersen, VP and CCO at Finvi. Receivables Roundtable Founder, Adam Parks talks with Rozanne about how she started with Ontario Systems (now Finvi), and her take on the future of self-service technology for consumers. You’ll enjoy her experienced insight on the topic as well as the articulate communication for which she’s known. Tune in today!
Learn more with this week’s Receivables Roundtable!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Rozanne Andersen - https://www.linkedin.com/in/rozanneandersen/
Finvi - https://www.linkedin.com/company/finvi/
Adam Parks - https://www.linkedin.com/in/adamparks/
Receivables Info - https://receivablesinfo.com/ #ReceivablesInfo #receivables #receivablesmanagement #fintech #Finvi #consumerexperience
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In our latest episode, Receivables Roundtable Founder, Adam Parks talks with Steve Ruderman, President at ELSOS/Credit and Collection News. Steve has been in the industry since 1985 and has seen countless major developments and transitions as the industry has evolved throughout the years. He started off early as a Sales Rep. then Collection Manager with Sears, and later sold credit reports for Equifax where he worked his way up to management. He then ran sales at a major call center, and eventually settled into a partnership with a sales and media outsourcing company, ELSOS. The once-pioneer newsletter is now well-known, as is the annual CCN Conference. CCN 2023 is scheduled for its 18th year this April in San Diego, CA. Learn more about the conference’s history and evolution in this informative chat, and register to attend here: https://www.creditandcollectionnews.com/events-cat.php?cid=31
Learn more with this week’s Receivables Roundtable!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Steve Ruderman - https://www.linkedin.com/in/steve-ruderman-b329a9/
Credit and Collection News - https://creditandcollectionnews.com/
Receivables Info - https://receivablesinfo.com/
ReceivablesInfo #receivables #receivablesmanagement #ARMindustry #accountsreceivable
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Get to know a little bit about Kyle Cohen, Senior Associate at The Law Offices of Steven Cohen LLC. Kyle shares his experience with Receivables Roundtable Founder, Adam Parks and extrapolates some hard-earned advice to others entering a #secondgen business. We appreciate Kyle’s authenticity and candidness in discussing this subject, and hope that others find it helpful!
Learn more with this week’s Receivables Roundtable!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Kyle Cohen - https://www.linkedin.com/in/kyle-cohen-361165105/
The Law Offices of Steven Cohen LLC - http://www.stevencohenlaw.com/
Receivables Info - https://receivablesinfo.com/
receivables #receivablesmanagement #creditorsrights #familybusiness #leadershiplessons
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You won’t want to miss this episode as Receivables Roundtable Founder, Adam Parks talks with Sameer Maini, CEO/Founder of Collaborationroom.AI. The interesting conversation and insightful product are sure to provide a few minutes of good listening and nuggets to ponder. Join us!
Learn more with this week’s Receivables Roundtable!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Sameer Maini - https://www.linkedin.com/in/sameermaini/
Collaborationroom.AI - https://www.linkedin.com/company/collaborationroom-ai/
Receivables Info - https://receivablesinfo.com/
ReceivablesInfo #receivables #receivablesmanagement #callcenters #ARMindustry
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Drop in for a two-fer and a special announcement as Receivables Roundtable Founder, Adam Parks talks with both Cris Bjelajac, Line of Business Owner with Latitude by Genesys, and Jon Daane, Sales & Marketing with TEC Services Group. TEC has been providing industry solutions for 27 years and is excited to reveal the news of an enhanced partnership with Latitude. The two will be working together to provide customized platform solutions and consulting services for businesses in the ARM industry.
Learn more with this week’s Receivables Roundtable!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Cris Bjelajac - https://www.linkedin.com/in/crisbjelajac/
Latitude by Genesys - https://www.linkedin.com/company/latitude-genesys/
Jon Daane - https://www.linkedin.com/in/jondaane/
TEC Services Group - https://www.linkedin.com/company/tec-services-group/
Receivables Info - https://receivablesinfo.com/
ReceivablesInfo #receivables #receivablesmanagement #LatitudebyGenesys #TECServicesGroup #AccountsReceivable
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Join us as Receivables Roundtable Founder, Adam Parks talks with Janneen Jackson, VP of Business Development at Phillips & Cohen Associates, Ltd. about #debtsettlement from an industry crossover perspective. Janneen joined PCA with a strong background in debt settlement and integrates her knowledge with her new role in the receivables management space as she helps to innovate strategies to benefit creditors and consumers.
Learn more with this week’s Receivables Roundtable!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Janneen Jackson - https://www.linkedin.com/in/janneen-jackson/
Phillips & Cohen Associates, Ltd. - https://phillips-cohen.com/
Receivables Info - https://receivablesinfo.com/
ReceivablesInfo #receivables #receivablesmanagement
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Tune in for our latest episode as Receivables Roundtable Founder, Adam Parks talks with Jeff DiMatteo, Owner/Partner at American Profit Recovery. Jeff shares an owner’s perspective about using video to communicate, the importance of mobile enabled and video content, and telling your collection agency’s story.
Learn more with this week’s Receivables Roundtable!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Jeff DiMatteo - https://www.linkedin.com/in/jeffsdimatteo/
American Profit Recovery - https://www.linkedin.com/company/american-profit-recovery/
Receivables Info - https://receivablesinfo.com/
ReceivablesInfo #receivables #receivablesmanagement #ARMindustry
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Join us as Receivables Roundtable Founder, Adam Parks talks with Chris Helten, Chief Technology Officer at Remitter in this episode focused on deliverability in digital collections. Email and text are simple and ubiquitous, but there’s more to digital strategy than just sending your message. Will it be blocked, flagged as spam, deleted? Will it actually be read and converted to payment? Is it truly designed to enhance your strategy with optimal deliverability?
Learn more with this week’s Receivables Roundtable!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Chris Helten - https://www.linkedin.com/in/chrishelten/
Remitter - https://www.linkedin.com/company/remitter/
Receivables Info - https://receivablesinfo.com/
ReceivablesInfo #receivables #receivablesmanagement #deliverability
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What kind of art is in your office? Receivables Roundtable Founder, Adam Parks talks with Randy Slovin, Partner at Slovin & Associates about engaging with local artists to support the community and enhance the new office ascetic at the same time. This among other initiatives are examples of unique ways this and other teams in the industry are taking a conscientious approach to corporate and small business social responsibility.
Learn more with this week’s Receivables Roundtable!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/ Randy Slovin - https://www.linkedin.com/in/randy-slovin-534a515/ Slovin & Associates, Co., LPA - https://www.linkedin.com/company/slovin-&-associates-co--lpa/ Receivables Info - https://receivablesinfo.com/ #ReceivablesInfo #receivables #receivablesmanagement #CreditorsRights #OfficeArt #SupportLocal
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Hear another interesting perspective on the student loan conversation as Receivables Roundtable Founder, Adam Parks talks with Mary Jo Terry, Managing Partner at Yrefy, LLC (“Why Refi”). Terry has been working in the higher education finance industry since the early 90s and works closely with borrowers to understand and refinance their delinquent loans. Her extensive conversations with consumers and her many years of industry experience give her unique insights into the current state of #studentloans, including the proposed #loanforgiveness plan. Learn more with this week’s Receivables Roundtable!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Mary Jo Terry - https://www.linkedin.com/in/mary-jo-lambert-terry-3ab6161/
Yrefy, LLC - https://www.linkedin.com/company/yrefy-inc./
Receivables Info - https://receivablesinfo.com/
studentloans #yrefyllc #receivables #receivablesinfo
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We’re back! Check out the latest RR episode as Receivables Roundtable Founder, Adam Parks talks with Cortney Osborne, Chief Client Officer at DRN Data. They touch on a variety of topics about the auto loan space including learning about the industry, focusing on client success, data in the unsecured space, the future and the “auto bubble.”
Stay current with industry news by liking and subscribing to Receivables Info on Social Media!
Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video?
Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Cortney Osborne - https://www.linkedin.com/in/cortney-osborne/
DRN Data - https://www.linkedin.com/company/drndata/
Receivables Info - https://receivablesinfo.com/
ReceivablesInfo #receivables #receivablesmanagement #DRNData #fintech
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Gain unique insights from this former CFPB regulator, licensed attorney, and CPA with private and public financial regulation experience. Receivables Roundtable Founder, Adam Parks talks with Bryan Schneider, Partner with Manatt, Phelps & Phillips, LLP and former CFPB regulator about the financial services regulatory environment from his highly informed and experienced perspective.
Learn more with this week’s Receivables Roundtable!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media!
Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video?
Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Bryan Schneider - https://www.linkedin.com/in/bryan-schneider-b0a0525/
Manatt, Phelps & Phillips, LLP - https://www.manatt.com/
Receivables Info - https://receivablesinfo.com/
ReceivablesInfo #receivables #receivablesmanagement #financialservices #cfpb #consumerprotection #regulatorinsight
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It’s our big 1-0-0! This is an especially exciting one for us as we celebrate the entrance into triple digit territory! To shake things up a bit, we were honored for guest host—Mark Naiman, Co-Founder of Absolute Resolutions Corporation and Host of CRS & DCS, to join Adam Parks, Founder of Receivables Info and CEO of Branding Arc, on location in FL to reverse the roles and take the seat as interviewer. Mark tosses Adam some surprise questions to help get to the heart of some RR FAQs like, “Who is Adam Parks?”, “What is Receivables Info?”, and more.
Learn more with this week’s Receivables Roundtable!
Stay current with industry news by liking and subscribing to Receivables Info on Social Media!
Facebook - https://www.facebook.com/ReceivablesInfo/
LinkedIn - https://www.linkedin.com/company/receivables-info/
Have an idea for an episode or want to appear on a Receivables Roundtable video?
Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Mark Naiman - https://www.linkedin.com/in/mark-naiman-itpmdr/
Collections & Recovery Solutions (CRS) - https://collectionrecoverysolutions.com/
Debt Connection Symposium (DCS) - debtconnectionsymposium.com
Receivables Info - https://receivablesinfo.com/
ReceivablesInfo #receivables #receivablesmanagement #BrandingArc #reputationmanagement #videoseries #RMAI #financialservices
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Join Receivables Roundtable Founder, Adam Parks in learning from an interesting international discussion with Joe Adams, President and CEO at The Hampton Pryor Group about Mobile Money (“MoMo”), lending and banking practices, and emerging BPO opportunities in the EAC (East African Countries).
Subscribe to Receivables Info, follow #ReceivablesRoundtable and don’t miss an episode as we sit down with accounts receivable industry notables to discuss topics, trends, and emerging issues that are important today.
Stay current with industry news by liking and subscribing to Receivables Info on Social Media!
Facebook - https://www.facebook.com/ReceivablesI...
LinkedIn - https://www.linkedin.com/company/rece...
Have an idea for an episode or want to appear on a Receivables Roundtable video?
Email us at contact@receivablesinfo.com
Adam Parks - https://www.linkedin.com/in/adamparks/
Joe Adams - https://www.linkedin.com/in/joe-adams...
Hampton Pryor Group, Inc. - https://hamptonpryor.org/
Receivables Info - https://receivablesinfo.com/