Call Center Confidential

Trey_Briggs

42 Episodes

Bringing new and fresh ideas to the call center industry, Call Center Confidential is a uniquely insightful exploration of agent customer-service training and management, chock full of the industry's most cutting-edge ideas and perspectives. Definitely not a rehash of the same old ideas- if you are serious and passionate about this subject- this is the podcast for you!

Podcasts Similar to Call Center Confidential

Is There Anything Else I Can Help You With? (98.18%)

David Wilson

Noticeable Difference (97.8%)

Craig Muchison

Snackable CX (97.6%)

Mindful

The Business Journey (97.43%)

david koji

Support Heroes by Kaizo (97.38%)

Kaizo

Humans of CX (97.25%)

Ozonetel

Cincom Contact Center Insights (96.95%)

Randy Saunders

The Quest For Epic Customer Support (96.89%)

TestBox

Professional Communication Training (96.82%)

Dan OConnor

Caffeinated CX (96.78%)

David Powers

CX Passport (96.76%)

Rick Denton

CSQuest (96.74%)

Jonathan Keane, Joe Schmidt, CustomerHD

CEXPROFS : - CUSTOMER EXPERIENCE PROFESSIONALS NIGERIA (96.73%)

@CEXPROFS

Cognitive Search Podcast (96.62%)

Cognitive Search Podcast

Contact Center Cactus Chat (96.61%)

Eric Mulvin

Customer Service Culture [EN] (96.61%)

Paolo Fabrizio

The Compassionate Geek (96.6%)

Don R. Crawley

Insights With Nnamdi Anene (96.53%)

Nnamdi Anene

The Business Guys (96.53%)

None

Carpet Cleaning Medway (96.52%)

impulsecleaning

Let's Talk Service (96.51%)

Eve Ward

The Crux Podcast (96.49%)

Sam McHugh

Customer Experience Leaders Chat (96.49%)

Nicereply

In What Direction Is Your Message Focusing? Are You Walking In The Direction Of That Message? (96.46%)

doris tochi

JindalX's Podcast (96.45%)

JindalX

Experience the Difference (96.44%)

Hosted by Christopher Brooks, ECXO UK Ambassador

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time (96.44%)

Dr. Joseph A. Michelli

Project Distinct Podcast (96.43%)

None

The Contact Centre Podcast (96.42%)

Call Centre Helper

Life, Love & Lessons Learned (96.38%)

Daniela

Customer (dis)Service Podcast (96.38%)

Nicholas Roberge

Frontline Magic Podcast (96.33%)

AskNicely

How to Make Money Online (96.32%)

Guy Patty

Sweet and Sour Podcasts (96.3%)

Sweet and Sour

PerSecond Podcast (96.3%)

Emmanuel Reubenson

Customer Experience Superheroes (96.28%)

Christopher Brooks

The Intuitive Customer - Improve Your Customer Experience To Gain Growth (96.26%)

Beyond Philosophy LLC

The Power of Feelings in Business and Putting Experience First. (96.24%)

Kimberly Kapes

Support Ops Hangouts (96.24%)

Support Ops

SunWay (96.23%)

Sundek

The Food Business Coach (96.23%)

The Food Business Coach

Doing CX Right‬ Podcast (96.22%)

Stacy Sherman, DoingCXRight

Concrete leveling services (96.21%)

concretelevelingindianapolis

Getting CX right with CTMA (hosted by Paul Linnell) (96.18%)

Paul Linnell

Amazing Business Radio (96.18%)

Shep Hyken & C-Suite Radio

How to Avoid Becoming the Under-Performing Many aka the 80%: 5.15.80 Business Model (96.17%)

IBGR onAir Talent William Eastman

Focus on Customer Service Podcast (96.17%)

Dan Gingiss & Dan Moriarty

Hawthorne Training Podcast (96.16%)

MJ Durkin

MilliProject (96.16%)

MilliProject

Experience This! (96.14%)

Joey Coleman and Dan Gingiss

The Customer Success Coaching Podcast (96.14%)

Amiel (AJ) Greathouse

Johan @ Lean Dimensions International (96.14%)

Johan Majlov

Radically Personal (96.13%)

Gladly

Firing on all Cylinders (96.13%)

Jim Clemmer

Perspectives with Fola (96.13%)

Afolabi Soaga

The Swingset Guy Podcast (96.12%)

Andrew Ice

Decoding the Customer (96.11%)

Julia Ahlfeldt, Certified Customer Experience Professional

Love Your Brand (96.1%)

Care Branding and Coaching

Customer Education (96.09%)

Radim Hladis

Fireside chats without the fires (96.09%)

Fireside Chats Without The Fire

Learning Podcast (96.09%)

Khellz Miranda

Karanology by Karan Hasija (96.07%)

Karan Hasija

Waiting for Service (96.07%)

Amas Tenumah

The Essential WTF Podcast (96.07%)

Stephanie Ditto

Stepping Up Service (96.07%)

The MESH

How I started my Catering Business. (96.05%)

Karla Thomas

CX Matters (96.04%)

Australian Customer Experience Professionals Association (ACXPA)

The Happy Customer Channel (96.04%)

Buena Vista Creative

Support Insights Podcast | CX & Customer Support Podcast by SentiSum (96.03%)

SentiSum

Tips for The First 90 Days in Your Customer Service Job (96.03%)

HGS Podcast

Business rearranged (96.02%)

Sheikh Faruk

Conversations That Matter: A Podcast For Contact Center Professionals (96.0%)

Uniphore

#CustomerSuccessMatters LIVE! (95.99%)

Matt Myszkowski

Vital Elements of a Call Center (95.99%)

Eddie M

TJ Forster (95.99%)

T.j. Forster

Don Crawley, Author (95.98%)

None

Terrence Brown Creates Value (95.98%)

Dr. Terrence E. Brown

JSlush (95.98%)

junkie

Sound Bytes (95.98%)

Business Training Works

Are You Memorable? (95.97%)

Gerald D Seguin

Kissing a Cactus (95.97%)

Frans Reichardt

Public Speaking for Everyone- Part One! (95.97%)

Dr. Russell J. Zwanka

What The F*ck Are You Looking At!? (95.96%)

Jana Morgan

CX Club Podcast with Ian Williams (95.95%)

CX of M Radio

TeleCastPH (95.95%)

Jeff Thompson

Noah’s Sticking Points – Fleming Consulting & Co. (95.95%)

None

EG (95.94%)

Eric Graham

Supermarket & Retailer (95.94%)

Helen Jane Maister

Painting Labor Cost Per Hour (95.94%)

Find a Painter in Your Area

The African Customer Experience Podcast (95.93%)

Maureen Atebawone

Service First podcast • Fresh insights for customer service leaders (95.93%)

Dr. Jason Price

An Off Task Lass (95.93%)

Rachel Bartel

Take a Minute Now (95.92%)

Damien Clarke

Elevator Pitch (95.92%)

Nomsa Chauke

Talk Time: The Contact Centre Podcast (95.91%)

MaxContact

The Art of Customer Service // by Solvemate. (95.91%)

Erik Pfannmöller

Real Work Stories (95.91%)

Benjamin White

The England Logistics Podcast Network (95.9%)

England Logistics

Make Business Matter (95.9%)

Aaron Shields - The Cult Branding Company

Limousine Service's Podcast (95.89%)

Limousine Service