The Restaurant Growth Show: Recent Episodes
The Restaurant Growth Show Podcast
The Restaurant Growth Show is a weekly Podcast covering a range of topics from unique restaurant business models, technological innovations, and cutting-edge techniques through interviews with founders, CEOs, and chefs. -all designed to help you grow your restaurant.
In this episode, we feature Kasey Anton, a former Boston restaurateur turned consultant and author of the upcoming book 'Profit First for Restaurants.' With over 20 years of experience, Kasey shares her expertise on the importance of solidifying your business model and financial structure before considering expansion. From addressing food costs and labor expenses to leveraging her innovative 'Profit First' system, Kasey offers invaluable advice to help restaurants achieve financial success while maintaining growth readiness. Don't miss this episode packed with actionable insights and real-life success stories!
05:18 Understanding Financial Health Before Expansion
06:32 Key Indicators for Restaurant Growth Readiness
10:03 Building a Solid Restaurant Business Model
13:48 Addressing Third-Party Delivery Costs
15:52 Optimizing Current Operations for Growth
20:21 Introducing the Profit First System
20:45 Understanding the Business Model
21:11 Managing Cash with Bank Accounts
22:35 Allocating Funds to Different Accounts
23:21 Gamifying the System
24:30 Immediate Financial Insights
28:08 Success Stories and Case Studies
30:43 The Importance of Detailed Cost Analysis
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode, our guest Jason E. Brooks, with over 30 years of experience in the hospitality industry, discusses key number seven from his book, Every Leader Needs Followers: 'Never. Stop. Training.' Jason dives into effective strategies for implementing ongoing training programs, balancing daily operations, and measuring training effectiveness. Discover why perpetual learning is crucial for restaurant success, how to embed training into daily operations, and the impact of continuous training on staff retention and performance.
00:19 Discussing Key Number Seven: Never Stop Training
05:08 The Importance of Continuous Training in the Restaurant Industry
09:10 Challenges and Solutions for Implementing Ongoing Training
16:19 Training's Role in Reducing Turnover and Increasing Retention
31:25 Common Training Mistakes and How to Avoid Them
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of the Restaurant Growth Show podcast, we are joined by Mike McGloin, a growth strategist and founder of the Food for Thought Network, and owner of Fuse, a marketing agency specializing in food and beverage. Mike shares his journey from Yorkshire to leading innovative marketing projects in the U.S., and delves into the complexities of AI in marketing. We explore the challenges faced by restaurant tech companies in differentiating themselves in a crowded market and discuss key strategies, such as building trust and empathizing with restaurateurs. Learn how genuine human interaction and effective use of AI can make a significant impact. Tune in for an in-depth conversation packed with valuable insights and practical advice.
00:46 Mike McGloin's Journey in Food and Beverage
02:14 Marketing Technology Challenges
02:57 Standing Out in a Crowded Market
06:07 Building Trust with Digital Communication
08:07 Evaluating and Choosing the Right Technology
21:21 The Importance of Human Interaction
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode, hosts Gordon and Jose welcome seasoned restaurateur Peter De Bruyn, who shares his 30 years of experience in the industry. Peter, the executive chef at the Strathcona Hotel and board chair at the BC Restaurant and Food Services Association, dives into hot topics like tipping culture, California's minimum wage hike, and how restaurants are navigating increased costs. He also discusses the challenges related to labor shortages, food supply issues, and the impact of recent CRA and WorkSafe regulations on tipping practices. Tune in for valuable insights and strategies for restaurant owners and operators.
01:22 Peter De Bruyn's Background and Career
03:24 Changes in the Restaurant Industry
05:09 Impact of Minimum Wage Increases
14:20 Tipping Culture and Challenges
18:18 No Tipping Policy: Pros and Cons
27:34 Managing Tips and CRA Regulations
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of the Restaurant Growth Show Podcast, industry veteran Jason E. Brooks returns to share invaluable insights from his over 30 years of experience in hospitality. Jason breaks down the five crucial keys to transforming restaurant management, which spell out the acronym MODEL: Master your KPIs, Owner-like Orientation, Delegate by Creating Mini GMs, Engage with One-on-Ones, and Leading with the Right Mindset. Alongside practical steps, Jason discusses how to effectively engage with team members, the importance of coaching, and the benefits of delegating tasks. The conversation also dives into topics like grill tips, the significance of acronyms, and more. Tune in to gain actionable strategies to enhance your restaurant operations and empower your team.
02:16 Introduction to the Five Keys
02:52 Key 1: Master Your KPIs
08:39 Key 2: Owner-Like Orientation
16:19 Key 3: Delegate by Creating Mini GMs
22:46 Challenges in Leadership and Team Engagement
24:46 The Importance of One-on-One Meetings
26:57 Delegation and Building Trust
30:01 Managing vs. Leading vs. Coaching
36:14 Practical Steps for Restaurant Managers
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of the Restaurant Growth Show podcast, Savannah Seydel, VP of Sustainability and Impact at Better Earth, shares practical insights on reducing costs, minimizing food waste, and implementing sustainable practices in restaurants. Savannah discusses her journey to Better Earth, the company's recent B Corp certification, and their innovative Climate Smart Packaging Collection. She also explores strategies for engaging restaurant staff in sustainability initiatives, key packaging legislation for 2024, and the impact of compostable packaging on consumer perception.
00:39 Savannah's Journey to Better Earth
02:41 Better Earth's B Corp Status and Climate Smart Packaging
05:05 Creating Zero Waste Ambassadors in Restaurants
08:26 Key Packaging Legislation for Restaurateurs
15:23 Consumer Perception and Packaging Impact
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Leave your suggestions for new topics in the comments! We read every single one. 🙂
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of the Restaurant Growth Show Podcast, hosts Gordon and Jose welcome Brent Beattie, VP of Product at 7shifts, to discuss the latest 7shifts industry study focusing on what restaurant employees want in 2024. Dive into practical strategies for improving employee motivation, reducing turnover, and fostering long-term careers in hospitality. Brent shares his diverse background, insights on integrating new technologies in restaurants, and how to balance pay and coworker relationships effectively. Learn how proper planning, use of technology, creativity, and communication can transform restaurant operations and enhance employee satisfaction.
03:06 Adoption of Technology in Restaurants
05:38 Key Findings from the 2024 Employee Report
07:15 Strategies for Boosting Employee Motivation
10:32 Balancing Pay and Coworker Relationships
15:43 Addressing Low Pay and Tough Managers
18:57 Gen Z Workers and Their Expectations
22:52 Supporting Long-Term Careers in Hospitality
26:23 7shifts' Role in Easing Management Challenges
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this special episode of the Restaurant Growth Show, we share our experiences from the recent Collision Conference 2024 in Toronto. Join us as we delve into the latest in artificial intelligence, new technologies, and important connections we made that can help restaurant owners grow their business. Hear firsthand insights from our team as we discuss AI-driven security, the future of AI in the restaurant industry, and innovative solutions from leading companies like Heartland POS, Seven Shifts, and MarginEdge. Tune in to learn more about how these advancements can shape the future of restaurants.
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode, we dive deep into restaurant financial management with Tim Sernett, CPA, and founder of Financial Optics. Tim shares his 30+ years of experience, focusing on enhancing operational efficiency and profitability for independently owned restaurants. The discussion covers essential financial strategies, the importance of detailed menu costing, mastering prime costs, the impact of technology, and the significant role of financial planning in navigating economic uncertainties. If you’re a restaurant operator looking to boost your profitability, this episode is a must-watch!
02:15 Focusing on Restaurant Financial Management
05:24 Granular Profitability Analysis
09:37 Mastering Prime Costs
11:30 Embracing Technology in Restaurants
15:12 Resilience and Adaptability During Economic Uncertainty
20:48 Future Financial Challenges and Opportunities
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to diverse clientele.
Check us out:https://dynpricing.ai
In this milestone 5th episode of the Restaurant Growth Show Podcast, our host welcomes back hospitality expert Jason E. Brooks to discuss essential strategies for driving sustainability in restaurants. With over 30 years of experience, Jason shares insights on reducing food waste, implementing energy-efficient practices, and leveraging data for better operations. Tune in for practical steps on improving sales forecasting, minimizing food waste, and adopting AI technologies—all aimed at creating more sustainable and profitable restaurant environments.
00:35 Celebrating Jason's Fifth Episode
01:16 Discussing Sustainability in Hospitality
02:52 Importance of Data in Sales Forecasting
13:23 Reducing Food Waste in Restaurants
18:55 Implementing Energy Efficient Practices
22:47 Training Staff on Sustainability
26:42 Leveraging AI for Sustainable Operations
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode, we dive into the innovative world of cooking shows with Lenzy Ruffin, a U.S. Army veteran turned cooking show advisor. Lenzy shares his journey from an Army officer and IT professional to an entrepreneur helping chefs turn their culinary skills into vibrant lifestyle brands on YouTube. He offers invaluable insights on how to start a YouTube cooking channel, the essentials for filming, the importance of email marketing, and the steps to turn your show into a business. This episode is packed with practical advice for chefs looking to leverage their cooking talents to build an engaged audience and generate new revenue streams.
00:57 Lenzy's Journey: From IT Professional to Entrepreneur
03:49 The Birth of a Cooking Show
04:58 The Impact of the Pandemic on the Culinary World
06:52 The Power of Email Marketing for Chefs
10:44 Launching Your Own Cooking Show on YouTube
14:02 Batch Recording for Consistent Content
14:25 Establishing a System for Consistency
15:04 Building a Lifestyle Brand
16:49 Incorporating Your Business into Your Show
17:34 Promoting Your Business Through Your Show
21:18 Engaging Your Audience and Building Relationships
25:05 Essential Equipment for Filming Cooking Content
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode Jose discusses the crucial role of POS systems in the restaurant industry. He covers the advancement of POS technology, integration with CRM systems for personalized customer service, staff management tools, strategic tech stack integration, and the benefits of dynamic pricing. Jose emphasizes the importance of combining technology with leadership to enhance both employee and customer experiences. He also invites viewers to check out the podcast featuring Jamie Griffiths from Consult to Grow for additional insights.
00:10 The Evolution of POS Systems in Restaurants
01:05 Maximizing Customer Loyalty with CRM Systems
02:00 Empowering Your Team with Staff Management Tools
02:49 Strategizing with Tech: Integration for Competitive Edge
03:30 Leveraging Dynamic Pricing for Profit Maximization
04:30 Why Technology Matters for Your Restaurant's Growth
04:39 Join Our Journey: Insights and Expertise for Your Success
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode, we sit down with Jamie Griffin, a renowned restaurant growth strategist and advisor. Jamie shares his journey from deep South Louisiana to becoming a key player in scaling Raising Cane's. He discusses the profound impact of advanced POS systems on operational efficiencies, the critical role of data and analytics in strategic decision-making, and the importance of CRM systems in enhancing customer loyalty. Jamie also delves into the challenges and benefits of dynamic pricing and the necessity of soft skill development for managerial staff. Tune in to gain valuable insights on growing and optimizing your restaurant business.
00:31 Jamie Griffin's Background and Journey in the Restaurant Industry
01:48 The Evolution of POS Systems in Restaurants
03:46 Leveraging Data and Analytics for Restaurant Growth
05:48 The Impact of CRM Systems on Customer Loyalty
07:32 Exploring Loyalty Programs in the Restaurant Industry
13:14 The Role of Employment Management Software in Staff Satisfaction
17:30 Technological Solutions for Overcoming Growth Hurdles
22:17 Dynamic Pricing in the Restaurant Industry
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.a
Jose addresses the hesitation many restaurant owners feel towards price adjustments due to fear of customer backlash and the complexities involved. He suggests a proactive approach, including regular reviews of costs, analyzing profit margins, benchmarking against competitors, transparent communication with customers, employing dynamic pricing, and testing new prices gradually. These strategies not only ensure a restaurant's profitability but also its quality of service and adaptability to changing market conditions.
00:30 Challenges and Fears of Price Adjustment
01:21 Strategic Planning for Price Updates
01:37 Key Indicators for Price Adjustment
02:18 Proactive Strategies for Profitability
02:43 Practical Advice for Updating Prices
03:35 Embracing Dynamic Pricing
04:54 Conclusion: Maintaining Healthy Margins
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
On this episode of the podcast, Jim Taylor, founder and CEO of Benchmark60, shares his innovative insights into restaurant productivity and staff management. Recognized by the International Hospitality Institute as a top global social media influencer in hospitality for 2024, Jim discusses his mission to transform the hospitality industry into a desirable career path. He delves into strategies for improving restaurant operations, including increasing guest counts, boosting profits, enhancing productivity, and improving workload for better staff retention. The conversation also covers trends and challenges in the industry, including the use of technology and the importance of mental health, and provides actionable advice for restaurants looking to manage labor costs effectively and improve overall business sustainability.
00:47 Jim Taylor's Journey: From Bartender to Industry Innovator
01:59 Insights from the Restaurant Canada Show: Trends and Mental Health
06:50 The Power of Productivity and Workload Management in Hospitality
14:42 Rethinking Labor Costs and the Importance of Employee Well-being
15:35 Revolutionizing Restaurant Metrics: The Power of Covers Per Labor Hour
16:55 Navigating Labor Costs with Precision: A New Management Approach
18:17 Harnessing Data for Restaurant Success: Real-World Applications
22:25 Beyond Data: Human-Centric Solutions for Business Improvement
23:31 Embracing Technology and Empathy in Restaurant Management
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of the restaurant growth show podcast, we sit down with David Dittenber, an entrepreneur with over 25 years of experience in the restaurant industry, to discuss his journey from starting as a dishwasher to creating BYOD, an operational management platform that uses AI to provide real-time predictive data for restaurateurs. Dittenber shares his insights on integrating technology with traditional business models, the importance of aligning people, process, and technology for successful innovation, and how BYOD and its virtual assistant Mabel are transforming daily operations in restaurants. The conversation also covers the challenges and benefits of adopting new technologies in the restaurant industry, the role of predictive analytics in restaurant management, and effective marketing strategies for attracting and retaining customers. Additionally, Dittenber highlights the significance of cloud-based point of sale systems and offers advice on fostering innovation within teams.
00:12 Unveiling BYOD: Revolutionizing Restaurant Management
03:12 The Genesis of BYOD and Mabel: A Tech Solution for Restaurants
08:01 AI and Machine Learning: Enhancing Decision-Making in Restaurants
11:32 The Essential Tech Every Restaurant Needs: Cloud-Based POS
13:17 Balancing Tried and True Technologies with New Innovations
18:20 Harnessing Predictive Analytics in Restaurant Management
18:33 The Realities of Implementing AI and Data Analytics
23:08 Navigating Post-Pandemic Changes and Staff Turnover
25:12 Leveraging Technology for Customer Loyalty and Marketing
26:08 Innovative Use of Technology to Enhance Customer Experience
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode Jose discusses the immense value of attending trade shows for restaurant owners. Jose shares personal anecdotes, including encounters with celebrities like Donald Trump and the vital insights gained from these events. Trade shows are highlighted as essential for staying competitive through innovation, adopting the latest technology, and networking. The upcoming episode will feature Jim Taylor, CEO of Benchmark 60, discussing innovative labor and retention strategies learned from the Restaurant Canada show. Jose emphasizes trade shows as a source for culinary ideas, technology updates, and strategic insights to help restaurateurs not only stay ahead but become leaders in their community.
00:10 Celebrity Encounters and the Value of Trade Shows
00:26 The Competitive Edge: Innovation and International Trade Shows
01:54 Why Attend Trade Shows? The Unbeatable Benefits
02:32 Introducing The Restaurant Growth Show
02:49 Next Week's Highlight: Labor and Retention Strategies with Jim Taylor
03:13 The Cost of Labor Turnover: Insights and Strategies
04:12 The Ultimate Guide to Leveraging Trade Shows
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of the Restaurant Girls Show podcast, the show welcomes Matt Plapp, CEO of America's Best Restaurants, to discuss the importance of digital marketing in the restaurant industry. Matt shares insights on why many restaurants have yet to leverage current digital marketing tools and emphasizes the importance of enhancing marketing strategies through technology. He discusses the potential of automation and AI to streamline marketing efforts and improve customer engagement. Matt also stresses the value of collecting and utilizing customer data to personalize marketing efforts. The conversation includes practical advice for restaurant owners on adopting technology and marketing innovations to grow their businesses.
01:03 Matt Plapp on Embracing Digital Marketing in Restaurants
01:58 The Challenge of Adopting New Technologies
03:34 The Importance of Stepping Out of Day-to-Day Operations
04:51 Embracing Technology and Marketing for Growth
06:30 Success Story: Tacos Don Hector's Marketing Triumph
08:25 Strategic Partnerships and Long-Term Commitments
09:08 The Importance of Treating Vendors with Respect
09:47 The Power of Relationship Over Transactions in Business
09:56 A Case Study: The Impact of Marketing Automation on Sales
10:53 Embracing Sales Reps and the Value They Bring
11:34 The Game-Changing Potential of Marketing Automation for Restaurants
14:36 Harnessing Customer Data for Tailored Marketing
18:10 Connecting with Matt and Closing Thoughts
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of the Restaurant Growth Show podcast, celebrated speaker, coach, and author Jason E. Brooks shares insights on the importance of investing in training to improve profitability and team performance. Jason discusses strategies for developing a consistent and adaptable training program that aligns with business goals, the significance of annual training evaluations, and the role of technology in enhancing training efficiency. He emphasizes creating a never-stop-training culture, delegating responsibilities to foster leadership among team members, and the unique approach of preparing employees for transitions, even when leaving for other opportunities. Key takeaways include the imperative of aligning training with business objectives, utilizing technology like Chick-fil-A for consistent training outcomes, and maintaining a focus on long-term benefits of well-invested training programs.
00:02 Introducing Jason Ebrooks: Transforming Leadership in Restaurants
00:37 The Power of Consistency and Transparency in Business
01:29 Embracing the Walk-In Cooler Moments: A Chef's PSA
02:45 Investing in Training Without Harming the Bottom Line
07:23 The Never-Stop Training Culture: Building a Strong Team
10:34 Creative Resource Allocation and Continuous Training Impact
16:35 Adapting Training Programs for Flexibility and Growth
20:54 The Importance of Offboarding and Continuous Learning
23:04 Closing Remarks and Where to Connect with Jason Ebrooks
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
This episode features a discussion with Jason Brooks, author and hospitality veteran, who recently attended the bar and restaurant expo in Las Vegas. He shares insights into the latest trends in the restaurant industry, including the importance of mindset in leadership and the different innovations showcased at the expo. Key topics include dynamic pricing, the significance of storytelling in branding, and the latest technologies like Draft Top Pro. Jason also discusses the shift towards mocktails and premium tequilas, emphasizing the industry's focus on profitability, people development, and technological advancement to adapt to changing consumer behaviors post-pandemic.
00:55 Diving into the Bar and Restaurant Expo in Las Vegas
01:04 Keynote Insights: Leading with the Right Mindset
01:33 Exploring the Expo: Trends, Tea, and Tech
02:43 The Entertainment Scene at the Expo
04:42 Profitability and Innovation: Themes of the Expo
06:56 Top Takeaways from the Expo: Profits, People, and Storytelling
08:54 Spotlight on New Technologies: From Menus to Draft Top Pro
12:24 Environmental Considerations and Innovations
15:27 Mocktails and Premium Tequila: Beverage Trends
17:41 Looking Forward to Future Expos and Industry Growth
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
This episode of The Restaurant Growth Show features Robert Kluger, Chief Development Officer at Kura Sushi USA, discussing the brand's rapid expansion, technology-driven dining experience, and customer engagement strategies. Kura Sushi USA, known for its robot servers and conveyor belt sushi, has grown significantly since its U.S. launch in 2009. Kluger shares insights into the company's history, the role of technology in enhancing the dining experience, and strategic collaborations with popular franchises. Additionally, the discussion covers Kura Sushi's approach to customer satisfaction, loyalty programs, and the impact of technology on both front-of-house and back-of-house operations. Kluger also touches on Kura Sushi's recent foray into third-party delivery services and hints at future expansion plans.
00:02 The Rise of Kura Sushi USA: Innovation and Expansion
02:02 Behind the Scenes: Technology and Customer Experience at Kura Sushi
05:42 Exploring Kura Sushi's Unique Collaborations and Loyalty Programs
08:06 The Future of Dining: Automation, Expansion, and Customer Engagement
12:45 Kura Sushi's Strategy for Growth and Customer Satisfaction
15:54 Expanding Horizons: Kura Sushi's Plans for Delivery and International Growth
To find a restaurant near you check out https://kurasushi.com/ and follow them on social at Kura Sushi USA
Instagram: @kurasushi_usa
Twitter: @kurasushi_usa
Facebook: @kurasushiusa
TikTok: @kurasushiusa
Jose introduces geofencing as a powerful technology for restaurants to engage customers with special offers the moment they enter a designated virtual area. Highlighting its effectiveness, Jose explains how geofencing surpasses traditional email marketing with a high open rate. Beyond marketing, geofencing is shown to optimize restaurant operations by alerting kitchens to prepare orders as customers approach, reducing waste and ensuring fresh, timely meals. Further, the strategy includes outsmarting competitors by targeting potential customers near rival locations with persuasive deals. Overall, geofencing offers a threefold benefit to restaurants: personalized marketing, operational efficiency, and competitive advantage.
00:00 Introduction to Geofencing for Restaurants
00:21 The Power of Timely Messages
00:29 Optimizing Operations with Geofencing
00:54 Outsmarting the Competition
01:13 The Triple Advantage of Geofencing
01:37 Closing Remarks
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode, we welcome Shawn Walchef, entrepreneur and owner of Cali BBQ, who shares his insights on leveraging dynamic pricing to grow a restaurant business. Shawn discusses his journey with Cali BBQ, the use of dynamic pricing on platforms like Uber Eats and DoorDash, and the impact it has had. He explains the difference between dynamic and surge pricing, emphasizing the importance of incremental price changes based on supply and demand. Walchef also dives into the challenges and opportunities of communicating pricing strategies to customers, the benefits of avoiding high traffic periods, and how technology can enhance customer loyalty and restaurant operations. The discussion also covers the broader implications of technology in the restaurant industry, from ghost kitchens to digital hospitality, urging restaurateurs to embrace change and stay innovative.
00:13 Introducing Shawn Walchef: A Disruptor in the Restaurant Industry
01:27 Exploring Dynamic Pricing with Shawn Walchef
02:23 The Media's Take on Dynamic Pricing and Its Impact
06:07 Communicating Price Changes and Building Trust
13:34 Leveraging Technology for Better Customer Experience
14:54 Embracing Digital Transformation in the Restaurant Industry
18:00 Shawn's Invitation: Connect and Collaborate
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of The Restaurant Growth Show, the hosts discuss the pivotal role of Internet of Things (IoT) technology in transforming the restaurant industry with Sabina Campbell from restaurantsupply.com. They delve into the use of smart fridges, intelligent packaging, and IoT devices to reduce food waste, save money, and enhance operational efficiency. The conversation covers the various types of sensors, such as pH and ethylene, for monitoring food freshness through the entire supply chain, and how these technologies can predict spoilage and improve inventory management. Additionally, wearable tech for monitoring hygiene practices and intelligent packaging to extend food shelf life are explored. The discussion also touches on the challenges and benefits of integrating such technologies in restaurants, including cost implications of eco-friendly packaging and the potential of IoT to offer real-time insights, reduce waste, and elevate food safety. The episode concludes with insights into the future of restaurant technology and its impact on sustainability and operational efficiency.
00:35 Exploring IoT Technology in Restaurants
03:30 The Future of Food Safety and Sanitation
12:09 The Impact of Smart Technology on Food Supplies
14:38 Wrapping Up and Connecting with Sabina
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
Jose discusses the impact of AI technologies on restaurant operations following the Wendy's debacle. He highlights four main areas where AI is beneficial: enhancing food safety and online reputation through predictive technology, optimizing capacity management for better customer service, automating marketing efforts to effectively engage customers, and streamlining tip distribution to ensure fairness and reduce stress among employees.
00:00 Navigating the Noise: The Wendy's AI Debacle and Beyond
00:24 Exploring AI's Role in Food Safety and Operations
01:01 Capacity Management: AI's Answer to Kitchen Efficiency
01:51 Revolutionizing Marketing with AI Automation
02:31 Automating Tip Distribution: A New Frontier for AI
03:15 Conclusion: The Future of AI in Restaurant Management
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode the hosts welcome Matt Smolin, CEO and co-founder of hang.com, a cutting-edge omni-channel solution for brand loyalty. Matt shares his journey from finance to technology and how Hang is changing the loyalty game for restaurants by leveraging technology like AI, personalization, and gamification. He explains how traditional loyalty models are evolving beyond simple point systems, offering customers memorable experiences and personalized rewards. The conversation also covers how hang.com addresses the challenges restaurants face in understanding customer behavior across different platforms, especially with third-party delivery services. Matt touches on the potential of AI in creating more dynamic and customer-centric loyalty programs, and how hang.com empowers marketers to be more creative and impactful in their strategies. The episode concludes with insights into the future of loyalty programs and a quick plug for hang.com.
00:23 Meet Matt Smolin: From Finance to Tech Innovator
01:26 The Birth of Hang: Revolutionizing Loyalty Programs
03:10 Why Hang Shines in the Restaurant Industry
05:40 Personalization: The Future of Customer Loyalty
09:35 Gamification: Making Loyalty Fun and Engaging
14:36 The Power of AI in Crafting Personalized Experiences
18:29 Hang: A Loyalty Program for Every Restaurant
19:54 Redefining Loyalty: A Fresh Perspective
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In today's episode, the focus is on Wendy's introduction of digital menu boards and dynamic pricing, a move that was misleadingly compared to 'surge pricing' by mainstream media. This episode aims to clear up misconceptions, highlighting the differences between the two and emphasizing the benefits of such technology for restaurants. It discusses the potential of dynamic pricing to help manage costs, reduce food waste, and enhance customer service through better resource management and promotions. Jose argues that dynamic pricing not only serves to make operations more efficient but also to improve the dining experience by addressing the challenges of peak hours and food waste, ultimately making restaurants more competitive and sustainable.
00:01 The Misunderstanding of Dynamic Pricing in Restaurants
00:42 The Media Frenzy and Public Reaction
01:06 The Future of Restaurant Technology and Dynamic Pricing
01:51 Benefits for Restaurateurs: Beyond Profits
02:25 Improving Customer Experience and Managing Food Waste
03:11 Dynamic Pricing's Role in Staffing and Efficiency
03:27 Wrapping Up: A Dynamic Day Ahead
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
This episode of the Restaurant Growth Show podcast features a deep dive into brand management and crisis communications in the wake of Wendy's PR mishap concerning surge pricing. Matt Platt, CEO of America's Best Restaurants, discusses the impact of media misconceptions, the importance of dynamic pricing for restaurants, and how to effectively manage a brand's image during potentially damaging situations. Through anecdotes and expert advice, Platt emphasizes the value of authenticity, strategic communication, and staying abreast of technology and market trends to mitigate backlash and maintain a strong brand identity.
00:00 Welcome & Introduction: Navigating Brand Management Challenges
00:43 Unpacking the Wendy's PR Fiasco: Insights and Analysis
01:47 The Power of Dynamic Pricing in Restaurants
04:00 Turning Bad Publicity into an Opportunity
09:12 Embracing Your Unique Identity and Brand Voice
11:27 Staying Ahead: The Importance of Adapting to Market Trends
18:52 Navigating the Perils of Going Viral for the Wrong Reasons
https://mattplapp.com/
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of the Restaurant Growth Show podcast, we welcome Jason E. Brooks, a seasoned hospitality professional with over 20 years of experience, ranging from a sous chef to a corporate vice president of operations. Brooks discusses his new book, 'Every Leader Needs Followers', focusing on transforming restaurant managers into hospitality leaders. He shares insights from his promotional book tour, the vital role of adaptability, accountability, and culture in leadership, and the importance of not treating customers as problems. Additionally, Brooks touches on the use of artificial intelligence in training and the potential benefits of dynamic pricing strategies. The episode concludes with Brooks' philanthropic goal to donate $30,000 to Giving Kitchen and encourages listeners to contribute towards the cause by purchasing his book.
01:06 Guest's Journey into the Podcast World
02:44 Insights into the Restaurant Industry
05:23 The Importance of Communication in Leadership
09:35 Common Mistakes in Restaurant Management
20:17 The Role of Artificial Intelligence in Hospitality
24:22 The Story Behind 'Boo Boo Sugar'
28:14 Giving Back to the Industry: The Giving Kitchen Initiative
33:05 Conclusion and Final Thoughts
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of the Restaurant Growth Show podcast, the hosts engage in a fascinating discussion with acclaimed food reporter and author, Corey Mintz. They delve into the intricacies of dynamic pricing in restaurants and how it can impact profitability. Corey shares his insights on the humiliation faced by fast-food chain Wendy's due to their mishandling of the dynamic-pricing announcement. The hosts and Corey also discuss the potential backlash restaurants may face from customers if dynamic pricing is not implemented transparently and with consideration for customer trust. The discussion extends to issues like tipping, AI technology in drive-thrus, and the importance of restaurants reassessing their pricing strategies routinely. Towards the end, Corey talks about his personal journey and experiences with food, including his challenge of eating everything on the Tim Hortons menu.00:00 Introduction and Guest Presentation00:34 Corey Mintz's Unique Food Experiences02:54 Engaging Kids with Food04:22 The Future of Dining Out09:11 The Impact of Dynamic Pricing09:27 The Wendy's Debacle13:54 The Transparency of Dynamic Pricing19:06 The Future of Dynamic PricingArticles and resources
https://www.businessinsider.com/wendys-surge-dynamic-pricing-controversy-fast-food-cost-uber-airlines-2024-2
https://coreymintz.ca/
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.a
This episode examines how recent changes in legislation altered the gig economy, particularly focusing on the impacts witnessed in Seattle and potential effects of British Columbia's Bill 48. The video discusses the unintended consequences of Seattle's law aimed at bettering gig workers' pay and working conditions. Although the law had noble intentions, it eventually led to higher costs for restaurants, increased prices for customers, reduced online orders and potential job losses. The downside revealing that beneficial intentions do not always manifest beneficial outcomes. Additionally, the episode implores all stakeholders, including governments, companies, gig workers, and third-party delivery platforms, to collaboratively participate in future legislation processes, ensuring a balance between workers' rights and business needs. Finally, the episode provides advice for restaurateurs on how to adapt to the changing gig economy landscape and stay updated on new laws and their impacts.
00:00 Introduction to the Gig Economy
00:16 The Impact of Seattle's New Law on Gig Workers
00:30 The Unintended Consequences of Good Intentions
01:47 The Importance of Stakeholder Involvement in Legislation
02:46 A Warning to British Columbia: Learn from Seattle's Mistakes
03:16 The Role of Third-Party Delivery Companies in the Gig Economy
04:03 The Responsibility of Government and Corporations
04:23 Advice for Restaurateurs Navigating the Gig Economy
04:50 The Future of the Gig Economy
05:03 Conclusion: The Future is What We Make It
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode, hosts Gordon and Jose discuss issues plaguing the restaurant industry, including labor shortages and customer expectations. They analyze a New York Times article by food reporter Corey Mintz, who proposes solutions related to tipping policies and operational models. The hosts also discuss how technology, like artificial intelligence in dynamic pricing, can be leveraged to improve profitability. They take into account examples of businesses implementing non-tipping policies and the importance of adopting innovative strategies to deal with dwindling profit margins and labor shortages.
00:00 Introduction: The Problem with Your Favorite Restaurant
00:27 Meet the Hosts: Gordon and Jose
02:30 The Current State of the Restaurant Industry
02:41 Workforce Issues and Management Challenges
11:03 Proposed Solutions: Rethinking Tipping and Customer Expectations
15:18 Dynamic Pricing: A Technological Solution
18:56 Conclusion: Embracing Change for a Sustainable Future
Article referenced:
https://www.businessinsider.com/restaurants-america-eating-out-crisis-your-fault-labor-shortage-tipping-2024-2
This episode discusses the rise of robotics in the restaurant industry, highlighting how McDonald's in Texas is now almost fully operated by robots. The host, Jose, notes the challenges driving this shift, such as rising wages and a tight labor market. The video also explores the implications of robotics for independent operators and smaller chains, suggesting that partnerships with tech firms could make automation affordable and scalable. Jose emphasizes the importance of innovation in the restaurant industry and encourages small establishments to consider automated solutions, like AI-driven customer service and robotic kitchen assistants. Although mainstream implementation of robots may still be a decade away, Jose advises restaurants to start planning for such eventualities.
00:41 The Motivation Behind the Robotic Shift
00:51 The Impact on Smaller Players
01:01 Examples of Automation in the Industry
01:12 The Future of Robotics in Restaurants
02:03 Conclusion: Embracing Innovation
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
This podcast dives into the ways restaurant operators can overcome current challenges, discover new revenue streams, and utilise technology. The hosts are joined by Sabina Campbell, the director of SEO and e-commerce for RestaurantSupply.com. They discuss the future of restaurant supply chains and how businesses can adapt to upcoming changes. They also talk about modernizing the kitchen, dealing with staff shortages, exploring innovative trends for new revenue sources, and how data analysis is changing decision-making process in the restaurant industry. The discussion covers latest technology trends such as IOT solutions in restaurants and more focus on customer experiences and how it's transforming the restaurant industry.
01:17 Exploring the World of SEO and E-commerce
02:33 The Importance of Backlinking in SEO
03:00 Challenges and Adaptations for Restaurants in 2024
03:55 The Role of Technology in Modernizing Restaurants
07:24 Uncovering New Revenue Sources
11:02 The Power of Data in Business Decisions
12:17 The Future of Restaurant Supply Chain
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of 'The Jose Report', host Jose explores the increasing significance of sustainability in the restaurant industry. He discusses how consumer preference for eco-friendly practices is leading to a revolution in dining, starting from the farm and ending up on the plate. The episode also highlights the rise of the farm-to-table movement and plant-based dining options, driven by a combined purpose of reducing carbon footprints and enhancing local economies. Jose further emphasizes the industry’s innovative practices against food waste and its shift towards biodegradable packaging. The episode ends with a call to action, encouraging listeners to continue pioneering ecological initiatives to not just enhance a restaurant's appeal, but also to contribute to the health of the planet.
00:32 The Journey Towards Sustainable Dining
00:56 The Rise of Plant-Based Dining
01:20 The Fight Against Food Waste
01:52 The Shift to Biodegradable Packaging
02:17 The Importance of Transparency in Sustainable Dining
02:28 Restaurants as Platforms for Change
02:39 Conclusion: The Role of Restaurants in Shaping a Sustainable Future
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of the Restaurant Growth Show podcast, we are pleased to introduce restaurant author Jason E Brooks. Jason takes us through his impressive journey in the hospitality industry, which inspired his new book 'Every Leader Needs Followers, 10 Keys to Transform Restaurant Managers to Hospitality Leaders'. He discusses various aspects from mastering Key Performance Indicators (KPIs), to effective one-on-one restaurant meetings, to the importance of purpose and the significance of data in running efficient restaurants. Jason also shares his sense of purpose in meetings and his vision of leaving people better than he found them. The conversation also touches upon the influence of technology in the restaurant industry. Listen in for an enlightening and informative dialogue that pushes boundaries and promotes continuous evolution in the restaurant industry.
00:02 Meet Jason E Brooks: Restaurant Author and Leader
01:09 Jason's Journey in the Restaurant Industry
02:36 The Making of 'Every Leader Needs Followers'
03:54 The Transformation from Employee to Manager
05:39 The Importance of Data in Restaurant Management
07:59 The Power of Data Sharing in Restaurants
16:02 Effective One-on-One Restaurant Meetings
19:00 The Significance of Purpose in Restaurant Leadership
20:34 The Path to Achieving Your Purpose
23:26 Jason's Mission and Book Launch
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode, we dive into the concept of dynamic pricing in the restaurant world. The digital revolution has brought about this innovative strategy of flexible pricing, changing the way menus are crafted. Not only does it manage demand and inventory efficiently, but it also contributes to sustainability by reducing waste. With the help of AI and machine learning, real-time price adjustments based on various factors are now possible. However, the impact on customer loyalty and the importance of balancing profits spark conversation as dynamic pricing becomes more prevalent. The show concludes that dynamic pricing is a reflection of the industry's digitalization, paving the way for optimized, sustainable dining experiences.
00:00 Introduction to Dynamic Pricing in Restaurants
00:13 The Digital Revolution and Dynamic Pricing
00:41 Understanding Dynamic Pricing
00:58 Benefits of Dynamic Pricing
01:52 Dynamic Pricing and Customer Loyalty
02:06 The Future of Dynamic Pricing
02:34 Conclusion: Navigating the Future of Food
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode Gordon and Jose critique the inaccurate representation of dynamic pricing in sketch perfomred by Jimmy Kimmel, emphasizing that real-world fluctuations are much more minimal. They also discuss the unfair vilification of restaurateurs in media and the importance of strategic pricing amid increasing inflation.
01:23 Discussing the Jimmy Kimmel Sketch
03:36 Analyzing the Sketch: Misconceptions about Dynamic Pricing
06:03 The Reality of Dynamic Pricing in Restaurants
08:11 Continuing the Sketch Analysis: Price Fluctuations
10:26 The Misrepresentation of Restaurant Pricing
14:06 Final Thoughts on the Sketch and Dynamic Pricing
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of 'The Jose Report', Jose explores the monumental shift in customer behavior within the restaurant industry in the digital age. Amid rising expectations but decreased tolerance for error, he emphasizes the importance for restaurateurs to stay one step ahead, staying proactive on social media and feedback channels, and personalizing the customer experience. Jose underlines the importance of not only meeting, but exceeding these modern demands, making it a necessity in this industry's competitive landscape.
00:00 Introduction: The Power of Customer Feedback
00:38 The Shift in Power Dynamics
00:52 The New Customer Demands
01:13 Turning Challenges into Opportunities
01:29 The Power of Proactivity
01:57 Handling Negative Feedback
02:14 Staying Ahead in the Digital World
02:28 Conclusion: Adapting to the New Norm
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of the Restaurant Growth Show, hosts Gordon and Jose Albis discuss the pivotal role of automation in restaurant operations for the year 2024. They highlight eight reasons why restaurants need to adopt technologies like mobile apps, self-service kiosks, and artificial intelligence to transform guest experiences and stay competitive in the industry. Key talking points include evolving guest expectations, optimizing revenue, labor shortages and costs, operational efficiencies, enhanced guest and employee experiences, data-driven insights, and maintaining a competitive edge. The episode also features insights into emerging technologies such as geofencing and real-time guest feedback systems.
01:27 The Importance of Automation in 2024
01:55 Evolving Guest Expectations and Optimizing Revenue
03:00 Exploring Automation Technologies in Restaurants
05:20 Labor Shortages and Costs
07:02 Operational Efficiencies
08:58 Enhanced Guest Experiences
11:05 Better Employee Experiences
14:26 Data Driven Insights
16:43 Competitive Advantage
19:50 The Future of Automation in Restaurants
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of the Jose Report, we break down a Glassdoor report which highlights the direct correlation between employee satisfaction and customer happiness, with a particular emphasis on the restaurant industry. We explore how a positive work environment and happy employees directly contribute to customer satisfaction, business growth, and repeated patronage. The discussion further delves into how restaurant owners and managers can improve their business strategy by investing in their staff's well-being and training, thereby making them brand ambassadors. Tune in for more insightful stories from the restaurant industry.
00:00 Introduction to the Correlation Between Employee and Customer Satisfaction
00:38 The Impact of Employee Satisfaction on Customer Experience
01:06 The Role of Workplace Culture in Customer Satisfaction
01:34 Strategies for Boosting Employee Satisfaction
01:49 The Business Benefits of High Employee Satisfaction
02:05 Conclusion: The Secret Ingredient to Success
In this episode of 'The Restaurant Growth Show', hosts Gordon and Jose Albis discuss the ramifications of the new Seattle law mandating a minimum wage for delivery app drivers. They analyze its impact on restaurants, drivers, customers, and delivery service companies like Instacart, Uber Eats, and DoorDash. Jose shares his firsthand experience as a driver while Gordon emphasizes the need for Big Delivery to absorb more of the cost. The duo also speculates on how this law might set a precedent for other cities, urging restaurants to think proactively about potential industry changes.
00:00 Introduction: Seattle's New Minimum Wage Law for Delivery Drivers
00:37 Meet the Hosts: Insights from Industry Veterans
01:25 The Impact of Weather on Delivery Drivers
02:38 Understanding the New Legislation and Its Implications for Restaurants
03:13 Strategies for Restaurants to Absorb Increased Costs
03:36 The Role of Delivery Companies in Addressing the Challenges
06:24 The Driver's Perspective: A Personal Anecdote
12:19 The Need for Delivery Companies to Take More Responsibility
14:26 Looking Beyond Seattle: Potential Global Implications
16:35 Conclusion: Embracing Change and Innovation in the Restaurant Industry
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode of The Restaurant Growth Show's Jose Report, Jose delves into the debate between all-in-one tech solutions and organically building your own tech stack in the restaurant industry. Exploring the benefits and drawbacks of both approaches, he discusses the evolution of all-in-one systems and the versatility of a personalized tech stack in 2024. The discussion also covers the emergence of a hybrid approach, with companies offering different solutions under the same roof. Finally, he prompts viewers to share their preferences and thoughts in the comments.
00:00 Introduction to the Tech Stack Debate
00:26 Exploring the All-in-One Tech Solution
00:49 The Pros and Cons of an All-in-One System
01:01 The Appeal of Building a Tech Stack Organically
01:17 The Challenges of a Self-Curated Tech Stack
01:26 Comparing All-in-One and Organic Tech Stacks
01:50 The Hybrid Tech Stack Solution
02:20 Conclusion: Balancing Innovation with Practicality
02:23 Engaging the Audience: Your Take on the Tech Stack Debate
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode, we dive into the future of the hospitality industry and discuss the top 5 trends for 2024 that are set to transform how restaurants operate and how guests dine out. We take a deeper look at each trend, discussing what it means for restaurant operators and offering tangible strategies for success in the evolving environment. Key trends include marketing automation, robotics, staffing software, advanced inventory management, and innovative delivery methods. Tune in to learn more about these trends and how they could reshape the industry.
00:00 Introduction to the Future of Hospitality
00:44 Meet the Hosts
01:12 Sponsor Introduction: Dynpricing
01:29 New Year's Catch Up
02:09 #5 Marketing Automation
04:28 #4 Robotics
07:08 #3 Staffing Software
08:52 #2 Inventory Management
10:34 #1 Drive Thru, Take Out, and Pick Up Services
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
Join us as hosts, Gordon Paterson and Jose Albis recap the top episodes from Season One of the 'Restaurant Growth Show' podcast in an end-of-year special. The hosts revisit some memorable and influential episodes that had the biggest impact on them and their audiences, discussing a wide range of topics from artificial intelligence in the restaurant industry to the dynamics of pricing and online marketing strategies. They take a stroll down memory lane and reflect on the insightful conversations with various guests who introduced their secret sauces for success. The episode also features the hosts' reaction to their Spotify Wrapped for 2023, sharing some impressive growth numbers for the podcast.
00:45 Meet the Hosts: Gordon and Jose
01:13 Sponsor Shoutout: Dynpricing
01:27 Catching Up with the Hosts
02:00 Countdown Begins: Top Six Favorite Episodes
03:06 Episode Highlight: The Real Cost of Tipping
06:51 Episode Highlight: Amazon's Antitrust Lawsuit
10:16 Episode Highlight: Top Technologies for Restaurant Growth
16:23 Episode Highlight: Reducing Costs and Food Waste
18:03 Reflections on Learning from a Previous Episode
18:14 Discussion on Microplastics and Composting
19:27 Review of Episode 32: Avoiding Content Fails for Restaurant Marketers
19:44 Insights from Matt Plapp's Marketing Strategies
20:38 The Importance of Community Involvement for Restaurants
21:26 The Difference Between Advertising and Branding
22:49 Recap of Episode 24: Restaurant Sponsorship Marketing
23:52 Exploring the Power of Data in Marketing
25:28 Spotify Wrapped: A Year-End Review of the Podcast
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
Running a restaurant is a multifaceted operation that involves juggling many different aspects to achieve success. This episode of the Restaurant Growth Show Podcast focuses on a crucial aspect of any restaurant's success: reducing costs and minimizing food waste in an environmentally friendly way. Special guest Savannah Seydel, the Vice President of Sustainability and Impact at Better Earth, shares her insights about the circular economy, regenerative agricultural practices, and the legislative landscape for packaging. Savannah also shares practical tips for implementing composting practices and achieving sustainability goals without skyrocketing costs. The hosts end the episode by discussing the marketing benefits of implementing these practices.
00:36 Understanding the Circular Economy
02:16 Exploring Better Earth and Sustainable Packaging
03:23 Regenerative Agriculture and the Restaurant Industry
06:38 Navigating Greenwashing and Authentic Certifications
08:59 Implementing Composting Practices in Restaurants
11:37 Legislative Changes and Cost Implications for Sustainable Practices
20:32 Conclusion and Contact Information
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode, Matt Plapp, navigates us through the intricacies of restaurant marketing and explains why social media platforms are a more potent medium for brand visibility than most restaurant owners realize. Plapp emphasizes the importance of using social media platforms not just to sell but to engage, create community, and build a long-term brand, putting a special focus on not only capturing customer data but using it effectively. He also touches on the possibilities and pitfalls of third-party delivery platforms. Join us as we delve into the world of restaurant marketing, technology, and customer acquisition with Matt Plapp.
Key moments
00:28 Discussing the role of social media in restaurant marketing
03:35 Why restaurants should talk more than just about their food
08:28 Building Customer loyalty
07:20 The balance between marketing and advertising in Restaurants
11:41 Role of technology in marketing
18:02 Using technology for customer acquisition
21:58 Conclusion: Building a Strong Brand
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
In this episode, we dive into the importance of understanding your guest data and how it can drive the growth and success of your restaurant business. We discuss three critical areas: data collection, data integration, and data quality. Join us as we share insights and strategies to make the most out of your guest data.
Key moments
01:36 Understanding Your Guest Data
03:29 Data Collection and Analysis
10:02 Data Integration and Automation
15:14 Maintaining Data Quality
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
#restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
Maximize your Restaurant's Growth through Effective Data Utilization: A Step-by-Step Guide
Unleash your restaurant's potential through strategic data utilization. This guide will help you understand, manage, and use your customer data to grow your business. Learn how to collect accurate data, segment your audience, personalize marketing efforts, optimize your menu and pricing, enhance customer experience, train your staff, measure your success, and stay compliant and secure. Let's untangle the complexities of data and transform it into a strategic asset that drives increased sales, customer retention, and an overall enhanced dining experience. Stay tuned for a stress-free dive into the ocean of data for a thriving restaurant.
01:36 Understanding Your Data
03:24 Segmenting Your Audience
05:02 Personalizing Marketing Strategies
06:31 Optimizing Your Menu and Pricing
07:24 Enhancing Customer Experience
08:08 Training Your Staff
08:39 Measuring and Adjusting
09:09 Staying Compliant and Secure
09:38 Conclusion: Embrace the Change
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Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
#restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
In this episode, special guest Vinny Puleio joins us. A seasoned expert in the hospitality sector with 20 years of success as a restaurateur, startup investor, and consultant, Vinny shares his insights on how dynamic pricing could be best integrated, the concept of adapting new pricing strategies given the rising interest rates, and how such pricing strategies may influence customer satisfaction. He also discusses the importance of data in conducting operations, testing, and making informed decisions to grow in the industry.
01:15 Discussion on Dynamic Pricing in the Restaurant Industry
03:17 Exploring the Impact of Dynamic Pricing on Different Restaurant Formats
04:33 Debating the Need for 'Dynamic' in Dynamic Pricing
07:47 The Role of Transparency and Customer Satisfaction in Dynamic Pricing
09:33 The Future of Dynamic Pricing: Challenges and Opportunities
23:23 Concluding Remarks and Guest Contact Information
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
#restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
In this episode, industry expert and Canada's top food service influencer, Jay Ashton, breaks down the complexities and opportunities of dynamic pricing in the food service industry.
Ashton emphasizes communication, transparency, wise adoption of technology and embracing changes to improve customer experience while ensuring profitability. He encourages restaurateurs to be authentic, innovative and purpose-driven in implementing pricing strategies that could prove key to their success.
Tune in to gain valuable insights into catering to evolving consumer behaviors, leveraging AI and historical patterns, and the importance of profit margins. Ashton’s perspective paves the way for meaningful discussions around the future of restaurant pricing.
01:43 Discussion on Dynamic Pricing in Hospitality
01:59 Insights on Dynamic Pricing Adoption
03:50 Historical Perspective on Pricing and Menus
05:17 Menu Optimization and Pricing Strategies
11:48 Challenges of Print Menus and Pricing
14:49 Balancing Dynamic Pricing with Customer Experience
20:32 Communicating Dynamic Pricing to Customers
22:57 Jay Ashton Contact Information and Closing Remarks
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Apple Podcast: https://podcasts.apple.com/us/podcast/the-restaurant-growth-show-podcast/id1646107178
Google: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9iMTM3MjgzMC9wb2RjYXN0L3Jzcw
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to diverse clientele.
Check us out:https://dynpricing.ai
restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
In this episode of the Restaurant Growth Show Podcast, hosts Gordon and Jose delve into the recent announcement by DoorDash - its testing of a new system that warns customers who do not tip.
This leads them to question the concept of tipping in itself and its relevance in the current day, along with the implications it holds for service providers and operators.
The hosts discuss the pros and cons of tipping culture within the Western world, how it could potentially affect restaurant operators, and whether it should be changed or done away with completely.
00:00 Introduction and DoorDash's New Tipping System
01:30 Discussion on DoorDash's Announcement
02:47 The Impact of Tipping on Delivery Drivers
04:30 The Effect of Tipping on Customers and Operators
05:08 Questioning the Tipping Culture
10:23 Pros and Cons of Tipping Culture
21:03 Conclusion: The True Cost of a Tip
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
#restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
In this episode of The Restaurant Growth Show Podcast, culinary professional Peter De Bruyn joins us for a detailed discussion on how restaurant operators can use technology to enhance their business.
De Bruyn, with over 30 years of experience in the industry, shares his insights on how technology has evolved in foodservice, from mere time-management tools to sophisticated systems offering personalized nutrition plans.
He emphasizes the importance of understanding business problems to decide on the appropriate technology and talks about the need to gradually introduce new systems to ensure staff adapt effectively. The episode also sheds light on the changing landscape of quick service restaurants, including labor scarcity, price hikes, and greater focus on customer experience.
De Bruyn advises that chains and larger corporations can best leverage data from POS systems, while smaller establishments might need more time to understand and implement the same. Tune in for more on the intertwined future of technology and hospitality.
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
🔥 Mark Kuperman of RMS cuts through the noise on dynamic pricing: "It will upset customers." As we explore in The Restaurant Growth Show Ep 25, is the restaurant industry ready for such a shift, or will it echo the tipping backlash in NYC?
We dive into:
- The impact of dynamic pricing on customer loyalty.
- Why modifying delivery fees could be the smart move.
- The viability of straightforward pricing with strategic discounts.
The original Bloomberg Intelligence interview with Mark Kuperman: https://www.bloomberg.com/news/audio/2023-10-12/restaurants-aim-to-steal-share-amid-traffic-drop-choppin-it-up
DynamicPricing #Restaurants #CustomerLoyalty #BusinessInsights #TheRestaurantGrowthShow
🎧 Tune in for expert insights on evolving your pricing without losing customer trust.
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
🎙️ The Restaurant Growth Show Podcast dives deep into the synergy between sponsorship marketing and tech for restaurateurs.
🔸 Special Guest Spotlight: Brent Barootes
The force behind the Partnership Group – Sponsorship Specialists® and the mastermind that brought brands like Red Lobster Canada and Chi Chi’s Mexican Restaurants into the limelight.
📘 A bestselling author. 30+ years shaping sponsorship marketing in Canada. And today, he’s with us to shed light on how technology is revolutionizing sponsorship avenues for the hospitality sector.
🔍 Highlights:
Brent’s unexpected segue from nightclub ops to the big leagues with the Calgary Flames & Ottawa Senators broadcasts.
The evolution of tech in sponsorships: a journey worth noting.
Unlocking the potential of data analytics for pinpointing sponsorship fits.
Blending tech platforms with sponsorship ops: Boosting ROI without compromising user experience.
Feeling the FOMO with recent restaurant tech events? Brent might just have the answer to that too.
Stay ahead of the curve. Tap into insights that can propel your restaurant’s growth. Episode 24 is live now. Don't miss it! 💡
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Apple Podcast: https://podcasts.apple.com/us/podcast/the-restaurant-growth-show-podcast/id1646107178
Google: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9iMTM3MjgzMC9wb2RjYXN0L3Jzcw
Amazon: https://music.amazon.com/podcasts/0087e671-d9c9-4c45-a430-51b1305b2994
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to diverse clientele.
Check us out:https://dynpricing.ai
#restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
Consider this: What if the digital landscape was reshaped in such a way that every restaurant, regardless of its history, could have a genuine shot at the spotlight?
Imagine an environment where true quality, not just past performance or deep pockets, determines success.
In this episode, we'll dissect 6 pivotal outcomes of this lawsuit and explore:
- The Potential for True Personalization & Fair Play: A future where newer or less-known restaurants aren’t overshadowed by established giants.
- Restaurant Performance & The Power of Transparency: How understanding the rules can be a game-changer for restaurants.
- The Real Cost of Marketing Commissions: The financial implications of regulatory changes for restaurants wanting to be seen.
- Customer Filters & The Power of Choice: The evolving dynamics of customer preferences and their strategic implications.
- Promotions Under the Microscope: How the days of easy promotional visibility might be numbered.
- A Shift in Partnerships & Acquisitions: Opportunities, challenges, and the reshaping of the digital playing field.
The winds of change from Amazon's legal battle have the potential to redefine the restaurant industry's digital ecosystem. While challenges are inevitable, they also usher in the promise of a landscape where genuine performance takes center stage.
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
Dive into an era where square burgers meet round solutions. Wendy's isn't just revamping its menu; it's redefining QSR with a tech-driven approach. By 2024, anticipate over 200 sleek units amplifying digital efficiency, all centered on today's discerning customer.
And with AI steering the drive-thru? The aim is clear: transform every casual order into a Wendy's loyalty pledge. Stay tuned as we dissect this tech-forward strategy and extract lessons you can apply.
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
Harnessing Dynamic Pricing for Restaurant Success: Unraveling the Matrix of Marketing Mix🍽️
In Episode 21 of our podcast, we decode 9 strategic ways to infuse Dynamic Pricing into your restaurant's marketing:
🔸 Capitalize on demand fluctuations for optimal pricing.
🔸 Dayparts & days: Tailor pricing to time.
🔸 Seasonal shifts: Adapt to preferences, demands, and ingredients.
🔸 Use events to create urgency and allure.
🔸 Reward loyalty with exclusive deals.
🔸 Maximize 3P platforms for off-peak incentives.
🔸 Leverage customer data for targeted campaigns.
🔸 A/B test: Constantly refine your strategy.
Transparency is vital. Ensure customers understand the rationale behind price shifts.
A hat-tip to the insights from the Digital Restaurant Association Summit and a special thanks to the association's Executive Director, Joe Reinstein for his valuable contribution to the list.
Equip yourself. Dive in, and master the art of dynamic pricing.🎧
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out:https://dynpricing.ai
restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
Ever considered that your competitor's doorstep might be where your next triumph starts? Dive into an episode where we peel back the layers of ingenious marketing campaigns that not only grabbed headlines but delivered results. Today isn't just about marveling at these successes; it's about arming you with tactics that are both inventive and practical. Join us as we break down four standout campaigns, revealing the shrewd strategies that powered them. Listen in, take notes, and discover how to turn competition into opportunity.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Audio Podcast Links: Spotify: https://open.spotify.com/show/0QSepx7a9NnMM8MTqDppWiApple Podcast: https://podcasts.apple.com/us/podcast/the-restaurant-growth-show-podcast/id1646107178Google: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9iMTM3MjgzMC9wb2RjYXN0L3JzcwAmazon: https://music.amazon.com/podcasts/0087e671-d9c9-4c45-a430-51b1305b2994RSS: https://anchor.fm/s/b1372830/podcast/rssLeave your suggestions for new topics in the comments! We read every single one. 🙂 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ CONNECT WITH US ON SOCIAL MEDIA LinkedIn: https://www.linkedin.com/company/dynpricing-technologies/mycompany/Facebook: https://www.facebook.com/profile.php?id=100095630076046Instagram: https://www.instagram.com/dynpricing/▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 👋 ABOUT Dynpricing TechnologiesHi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to diverse clientele.Check us out: https://dynpricing.ai#restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
Restaurants as e-commerce entities: No longer a notion, but today's necessity. As restaurateurs pivot in this evolving landscape, operating with an e-commerce mindset becomes vital to thriving.
Harnessing metrics like conversion rates and click-throughs, it's clear: the dining industry is rapidly integrating tech-driven strategies. Want to understand the new direction of dining and how to adapt? You're exactly where you need to be. Dive in.
Surge Pricing in the UK. With UK pub chain Stonegate Pubs introducing 'unhappy hours,' is this dynamic pricing strategy a win-win for both businesses and consumers or a sore point for pub-goers?Join Gordon and guest co-host Jose Albis, founders of Dynpricing Technologies, as they break down the ins and outs of dynamic pricing models. They explore Stonegate's bold move, the public reaction, and the potential ripple effects for restaurants and bars worldwide.Key Takeaways:Understanding the rationale behind Stonegate Pubs' surge pricingThe benefits and drawbacks of dynamic pricing in the hospitality sectorExpert opinions: Is this the future of the restaurant and pub industry?A look at other industries successfully using dynamic pricing modelsTune in to get a balanced view on this controversial topic, backed by industry insights and data. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Audio Podcast Links: Spotify: https://open.spotify.com/show/0QSepx7a9NnMM8MTqDppWiApple Podcast: https://podcasts.apple.com/us/podcast/the-restaurant-growth-show-podcast/id1646107178Google: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9iMTM3MjgzMC9wb2RjYXN0L3JzcwAmazon: https://music.amazon.com/podcasts/0087e671-d9c9-4c45-a430-51b1305b2994RSS: https://anchor.fm/s/b1372830/podcast/rssLeave your suggestions for new topics in the comments! We read every single one. 🙂 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ CONNECT WITH US ON SOCIAL MEDIA LinkedIn: https://www.linkedin.com/company/dynpricing-technologies/mycompany/Facebook: https://www.facebook.com/profile.php?id=100095630076046Instagram: https://www.instagram.com/dynpricing/▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 👋 ABOUT Dynpricing TechnologiesHi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to diverse clientele.Check us out: https://dynpricing.ai#restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
Welcome to this episode of The Restaurant Growth Show Podcast, where we delve into the "Top Three Technologies Restaurants Need to Grow their Business."
Don't let the title mislead you; we actually explore six indispensable tools and strategies that are modernizing the restaurant industry.
From first-party online ordering systems that empower you to own customer relationships, to AI-driven content creation for enhanced marketing, we discuss how these technologies are changing the game.
We also look at the perennial power of email marketing and why it's still a non-negotiable part of a successful marketing mix. Additionally, we evaluate the merits of loyalty programs and automated guest feedback platforms in building long-term customer relationships.
Whether you're a seasoned restaurateur or new to the game, this episode offers a pragmatic look at the tech landscape to help you make informed decisions for your business. Tune in to equip yourself with the insights needed for growth in today's digital age.
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Apple Podcast: https://podcasts.apple.com/us/podcast/the-restaurant-growth-show-podcast/id1646107178
Google: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9iMTM3MjgzMC9wb2RjYXN0L3Jzcw
Amazon: https://music.amazon.com/podcasts/0087e671-d9c9-4c45-a430-51b1305b2994
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to diverse clientele.
Check us out:https://dynpricing.ai
restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
In this insightful episode of The Restaurant Growth Show, Gordon takes us on a deep dive into the rapid expansion of the quick service restaurant (QSR) industry, especially post-pandemic. Drawing from the latest stats of the International Franchise Association's Economic Outlook report, the show sheds light on how QSRs have managed to outpace other sectors in terms of growth.
Joining Gordon is Alex, who reflects on the intersection between the shift to remote work and the rise in demand for fast, quality food. Delving into the technological innovations that have been game-changers for franchises, the duo explore online ordering's pivotal role, the nuances of third-party deliveries, and the delicate balance of integrating various tech stacks in an ever-evolving industry.
With insights on geofencing, loyalty programs, and the challenges and opportunities in franchise operationalization, this episode provides a comprehensive look at where the QSR market is headed. The discussion also touches upon the intricate dance between centralizing systems and ensuring redundancy for effective operations.
Whether you're a restaurant owner, a tech enthusiast, or someone interested in the future of foodservice, Episode 16 promises a blend of data, trends, and expert perspectives. Join Gordon, Alex, and Jose as they explore the 'why' behind the fast food franchise boom and what's next on the horizon.
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Audio Podcast Links:
Spotify: https://open.spotify.com/show/0QSepx7a9NnMM8MTqDppWi
Apple Podcast: https://podcasts.apple.com/us/podcast/the-restaurant-growth-show-podcast/id1646107178
Google: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9iMTM3MjgzMC9wb2RjYXN0L3Jzcw
Amazon: https://music.amazon.com/podcasts/0087e671-d9c9-4c45-a430-51b1305b2994
RSS: https://anchor.fm/s/b1372830/podcast/rss
Leave your suggestions for new topics in the comments! We read every single one. 🙂
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to diverse clientele.
Check us out:https://dynpricing.ai
restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
In this Restaurant Growth Show podcast episode, dive deep into the transformation of Point of Sale (POS) systems and how they've become central to restaurant operations. Join our host, Gordon, with seasoned industry experts, Jose Albis and Alex Cook. Listen as Jose highlights his 25-year journey in online marketing and software in the hospitality realm. Alex offers a unique perspective with his 30 years in the hospitality sector, including 16 years selling POS systems.
As they converse, they understand the evolution from simple cash registers to cloud-based integrated management solutions, the significance of POS in data collection, and the rapidly advancing future of POS technology. Also, get insights into emerging trends like crowd-sourced inventory bartering systems and on-the-spot order financing. Don't miss out on this insightful discussion, sponsored by Dynricing.
RestaurantTech #PointOfSaleEvolution #DigitalTransformation #RestaurantGrowth #HospitalityTrends
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Audio Podcast Links:
Spotify: https://open.spotify.com/show/0QSepx7a9NnMM8MTqDppWi
Apple Podcast: https://podcasts.apple.com/us/podcast/the-restaurant-growth-show-podcast/id1646107178
Google: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9iMTM3MjgzMC9wb2RjYXN0L3Jzcw
Amazon: https://music.amazon.com/podcasts/0087e671-d9c9-4c45-a430-51b1305b2994
RSS: https://anchor.fm/s/b1372830/podcast/rss
Leave your suggestions for new topics in the comments! We read every single one. 🙂
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CONNECT WITH US ON SOCIAL MEDIA
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to diverse clientele.
Check us out:https://dynpricing.ai
restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
In this riveting episode of The Restaurant Growth Show, we dive deep into the world of dynamic pricing. Ever wonder how airlines and hotels constantly shift their pricing? Now, imagine applying that to your restaurant! Join us as industry experts, Jose Albis and Gordon Paterson, uncover the secrets of dynamic pricing tailored for the restaurant business. Learn how this strategy can maximize profitability, cater to diverse clientele, and transform the way you think about your menu. Whether you're a restaurant owner, manager, or just a curious listener, this episode promises insights that can reshape the future of dining experiences. Tune in and elevate your restaurant game!
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Audio Podcast Links: Spotify: https://open.spotify.com/show/0QSepx7a9NnMM8MTqDppWi Apple Podcast: https://podcasts.apple.com/us/podcast/the-restaurant-growth-show-podcast/id1646107178 Google: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9iMTM3MjgzMC9wb2RjYXN0L3Jzcw Amazon: https://music.amazon.com/podcasts/0087e671-d9c9-4c45-a430-51b1305b2994 RSS: https://anchor.fm/s/b1372830/podcast/rss
Leave your suggestions for new topics in the comments! We read every single one. 🙂
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CONNECT WITH US ON SOCIAL MEDIA LinkedIn: https://www.linkedin.com/company/dynpricing-technologies/mycompany/ Facebook: https://www.facebook.com/profile.php?id=100095630076046 Instagram: https://www.instagram.com/dynpricing/
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👋 ABOUT Dynpricing Technologies
Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to diverse clientele. No commissions, no contracts.
Check us out: https://dynpricing.ai
restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing
Can you teach an old dog new tricks?
I'm going to give you a stat.
Digital has exploded.
Accounting for 40% of total business across hospitality with some restaurants processing 80-90% of their orders through online experiences.
The fact is, online ordering automates, upsells, increases order accuracy, builds loyalty, and, for the most part, is frictionless.
BUT
The digital experience can have a steep learning curve for restaurateurs
In a chaotic kitchen with tickets coming in, the drive-through buzzing, guests in-house, and employees to manage how does an operator find the time to learn new technology?
In this episode of the Restaurant Growth Show Podcast, we're going to flatten the learning curve to help you adopt new technologies and grow your business.
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Audio Podcast Links: Anchor: https://anchor.fm/therestaurantgrowth...
Spotify: http://surl.li/dnosm
Apple Podcast: http://surl.li/dnosc
Google: http://surl.li/dnosg
Leave your suggestions for new topics in the comments! We read every single one. 🙂
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LINKS & RESOURCES
👉 Benefits of online ordering:https://moduurn.com/9-reasons-why-online-ordering-is-better-for-restaurants/
👉 Create a food ordering system with Moduurn: https://get.moduurn.com/meetings/moduurn/demo-15-minute
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CONNECT WITH US ON SOCIAL MEDIA
LinkedIn: https://www.linkedin.com/company/moduurn/
Facebook: https://www.facebook.com/moduurnInstagram: https://www.instagram.com/moduurn
TikTok: https://www.tiktok.com/@moduurn
Twitter: https://twitter.com/moduurn
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👋 ABOUT Moduurn
Hi, we're Moduurn, a full-featured online ordering platform for restaurants.
Reach more customers and increase check size by accepting orders online. No commission, no contracts.
Check us out: https://moduurn.com/
restauranttechnology #onlineorderingforrestaurants #onlineordering #moduurn
Today we're talking with Jay Ashton, Producer and host of the SVK Network.
We will deep dive into restaurant brand strategies and look at some really useful tools to help tackle inflation in 2023.
You're going to want to stick around until the end of the show because we’ll be sharing a proven loyalty program strategy that will help reduce costs by 50%
Full @ovationup6097 interview with Zach Oates here: https://ovationup.com/casey-hilder-podcast/
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Spotify: http://surl.li/dnosm Apple Podcast: http://surl.li/dnosc
Google: http://surl.li/dnosg
Leave your suggestions for new topics in the comments! We read every single one. 🙂
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LINKS & RESOURCES 👉 Benefits of online ordering:https://moduurn.com/9-reasons-why-online-ordering-is-better-for-restaurants/
👉 Create a food ordering system with Moduurn: https://get.moduurn.com/meetings/moduurn/demo-15-minute ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
CONNECT WITH US ON SOCIAL MEDIA LinkedIn: https://www.linkedin.com/company/moduurn/
Facebook: https://www.facebook.com/moduurn
Instagram: https://www.instagram.com/moduurn
TikTok: https://www.tiktok.com/@moduurn
Twitter: https://twitter.com/moduurn
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👋 ABOUT Moduurn Hi, we're Moduurn, a full-featured online ordering platform for restaurants.
Reach more customers and increase check size by accepting orders online. No commission, no contracts.
Check us out: https://moduurn.com/ #restauranttechnology #onlineorderingforrestaurants #onlineordering #moduurn
Soaring inflation has been a challenge for everyone in 2022 and restaurateurs are no exception. One saving grace has been restaurant loyalty program members. They have responded immensely by supporting their favorite brands. As prices have gone up, many loyalty program customers have been increasing their spend, with 55% of restaurants reporting that their check sizes have increased more than the price of their items, however, it’s not all rainbows and lollipops.
There appears to be a point at which loyalty customers will no longer tolerate price increases. According to a report released earlier this month, once prices increase more than 10%, check sizes drop drastically--showing that even the most loyal customers have their limits.
Welcome to the Restaurant Growth Show Podcast. Today we brought in Loyalty expert, Sam Sorbara from Ackroo to pull back the curtain on loyalty programs, their real-world applications, and the effect they have on inflation. I’m excited, the team here is ecstatic.
It's the World Cup edition This is episode 11
Visit https://ackroo.com/ for more details on how to implement Gift Cards and Loyalty programs at your business.
Visit https://moduurn.com/ or email sales@tomoduurn.com to learn more about the package deal to offer online ordering and loyalty all in one at your business!
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Audio Podcast Links: Anchor: https://anchor.fm/therestaurantgrowth...
Spotify: http://surl.li/dnosm Apple Podcast: http://surl.li/dnosc
Google: http://surl.li/dnosg
Leave your suggestions for new topics in the comments! We read every single one. 🙂
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LINKS & RESOURCES
👉 Benefits of online ordering: https://moduurn.com/9-reasons-why-onl...
👉 Create a food ordering system with Moduurn: https://get.moduurn.com/meetings/moduurn.com/
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CONNECT WITH US ON SOCIAL MEDIA LinkedIn: https://www.linkedin.com/company/modu... Facebook: https://www.facebook.com/moduurnInstagram: https://www.instagram.com/moduurnTikTok: https://www.tiktok.com/@moduurnTwitter: https://twitter.com/moduurn ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
👋 ABOUT Moduurn Hi, we're Moduurn, a full-featured online ordering platform for restaurants. Reach more customers and increase check size by accepting orders online. No commission, no contracts. Check us out: https://moduurn.com/
restauranttechnology #onlineorderingforrestaurants #onlineordering #moduurn
Baby, it’s cold outside! As a result, online ordering is skyrocketing. It’s so predictable
If you don’t have the infrastructure in place to accept online orders and the logistics to fulfill deliveries, it’s time to start considering how this might affect your long-term business. Your competitors are using technology to deliver exceptional customer experiences.
Are you?
In today’s episode of The Restaurant Growth Show, we’re talking about how operations, customer intelligence, and support must all work together with speed to consistently deliver amazing customer experiences.
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Audio Podcast Links: Anchor: https://anchor.fm/therestaurantgrowthshow Spotify: http://surl.li/dnosm Apple Podcast: http://surl.li/dnosc Google: http://surl.li/dnosg Leave your suggestions for new topics in the comments! We read every single one. 🙂
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LINKS & RESOURCES 👉 Benefits of online ordering: https://moduurn.com/9-reasons-why-online-ordering-is-better-for-restaurants/👉 Create a food ordering system with Moduurn: https://get.moduurn.com/meetings/moduurn/demo-15-minute
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CONNECT WITH US ON SOCIAL MEDIA LinkedIn: https://www.linkedin.com/company/moduurn/Facebook: https://www.facebook.com/moduurnInstagram: https://www.instagram.com/moduurnTikTok: https://www.tiktok.com/@moduurnTwitter: https://twitter.com/moduurn
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👋 ABOUT Moduurn Hi, we're Moduurn, a full-featured online ordering platform for restaurants. Reach more customers and increase check size by accepting orders online. No commission, no contracts. Check us out: https://moduurn.com/ #restauranttechnology #onlineorderingforrestaurants #onlineordering #moduurn
As the new year is staring restaurateurs right in the face, so is all this new technology.
It’s overwhelming. In this episode, we’ll be talking about digital trends and tools that should be top of mind in 2023 to help you stay up-to-date, and even ahead of your competition.
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Audio Podcast Links:
Anchor: https://anchor.fm/therestaurantgrowthshow
Spotify: http://surl.li/dnosm Apple Podcast: http://surl.li/dnosc
Google: http://surl.li/dnosg Leave your suggestions for new topics in the comments! We read every single one. 🙂 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
LINKS & RESOURCES
👉 Benefits of online ordering: https://moduurn.com/9-reasons-why-online-ordering-is-better-for-restaurants/
👉 Create a food ordering system with Moduurn: https://get.moduurn.com/meetings/moduurn/demo-15-minute
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CONNECT WITH US ON SOCIAL MEDIA
LinkedIn: https://www.linkedin.com/company/moduurn/
Facebook: https://www.facebook.com/moduurnInstagram: https://www.instagram.com/moduurn
TikTok: https://www.tiktok.com/@moduurnTwitter: https://twitter.com/moduurn
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👋 ABOUT Moduurn
Hi, we're Moduurn, a full-featured online ordering platform for restaurants. Reach more customers and increase check size by accepting orders online. No commission, no contracts.
Check us out: https://moduurn.com/
onlineorderingforrestaurants #onlineordering #moduurn
From brick and mortar to click and order. If your customers can't see your food and order it quickly online, they are going to bounce. In other words, they're going to leave and go buy from somebody else. We're talking about what goes into creating a high-converting digital menu. On the Restaurant Growth Show. It's Halloween weekend. We're getting a little spooky in here.
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Audio Podcast Links:
Anchor: https://anchor.fm/therestaurantgrowthshow
Spotify: http://surl.li/dnosm
Apple Podcast: http://surl.li/dnosc
Google: http://surl.li/dnosg
Leave your suggestions for new topics in the comments! We read every single one. 🙂
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LINKS & RESOURCES
👉 Benefits of online ordering: https://moduurn.com/9-reasons-why-online-ordering-is-better-for-restaurants/
👉 Create a food ordering system with Moduurn: https://get.moduurn.com/meetings/moduurn/demo-15-minute
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CONNECT WITH US ON SOCIAL MEDIA
LinkedIn: https://www.linkedin.com/company/moduurn/
Facebook: https://www.facebook.com/moduurn
Instagram: https://www.instagram.com/moduurn
TikTok: https://www.tiktok.com/@moduurn
Twitter: https://twitter.com/moduurn
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👋 ABOUT Moduurn
Hi, we're Moduurn, a full-featured online ordering platform for restaurants. Reach more customers and increase check size by accepting orders online. No commission, no contracts. Check us out: https://moduurn.com/
onlineorderingforrestaurants #onlineordering #moduurn
Blindly marketing to your guests and guessing what they want when they want it Is insane.
In the age of the internet, consistent targeted and personalized communication with your customers is what they expect.
By leveraging your customer data, you can drive sales, save time, save money and build stronger relationships with your guests.
Today on the Restaurant Growth Show Podcast we’re talking about why owning your customer data is the key to growth.
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LINKS & RESOURCES
👉 Benefits of online ordering: https://moduurn.com/9-reasons-why-online-ordering-is-better-for-restaurants/
👉 Create a food ordering system with Moduurn: https://get.moduurn.com/meetings/moduurn/demo-15-minute
👉 Listen to our podcast:
Spotify: https://open.spotify.com/show/0QSepx7a9NnMM8MTqDppWi
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-restaurant-growth-show-podcast/id1646107178
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CONNECT WITH US ON SOCIAL MEDIA
LinkedIn: https://www.linkedin.com/company/moduurn/
Facebook: https://www.facebook.com/moduurn
Instagram: https://www.instagram.com/moduurn
TikTok: https://www.tiktok.com/@moduurn
Twitter: https://twitter.com/moduurn
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👋 ABOUT Moduurn
Hi, we're Moduurn, a full-featured online ordering platform for restaurants. Reach more customers and increase check size by accepting orders online. No commission, no contracts. Check us out: https://moduurn.com/
onlineorderingforrestaurants #onlineordering #moduurn
With 186 million subscribers worldwide, Jimmy Donaldson AKA MrBeast has entered the Ghost Kitchen space launching MrBeast Burger. Since November 2020, MrBeast Burger has opened over 1,000 locations in North America and Europe including 300 locations in a single day.
Further proving the viability of the Ghost Kitchen model.
Today on the Restaurant Growth Show Podcast, we take a deep dive into Ghost Kitchens.
Fun fact: People are spending 40% of their food budgets on restaurants despite inflation. So ask yourself this question Is your digital presence good enough to compete for those dollars? Like it or not, people expect a fast and easy online ordering experience, and we can thank online retailers like Amazon for raising the bar so high. So what does this mean for restaurants?
It means rich menu descriptions, photos for every dish, food reviews and social proof. In other words, PDF menus just don't cut it. The bottom line Your customers want an easy online ordering experience directly from your website. It's fun fact Friday here at the Restaurant Roof Show podcast. Today we're talking about fun facts that will help you grow your business.
Fun Fact articles discussed in this episode
https://www.restobiz.ca/people-spend-40-of-food-budget-on-restaurant-dining-suggests-survey
https://hospitalitytech.com/70-consumers-prefer-order-direct-restaurants-not-third-party-services
https://upserve.com/restaurant-insider/online-ordering-statistics/
https://www.restaurantbusinessonline.com/
https://www.qsrmagazine.com/outside-insights/new-realities-diner-preferences-and-tech-capitalize-it
https://assets.website-files.com/5a6f337e3f25150001fa6f4a/62719d81e73a3e40c304f202_What%20Consumers%20Wish%20Restaurant%20Owners%20Knew_Infographic.pdf
https://www.prnewswire.com/news-releases/consumers-spend-40-percent-of-monthly-food-budgets-on-restaurants-on-average-according-to-popmenu-study-301586386.html?tc=eml_cleartime
For those that are unfamiliar with the term, Dynamic pricing is a pricing strategy that enables restaurants to be more profitable by taking a data-driven approach to pricing.
With physical menus, this was virtually impossible, but now with
- Delivery platforms
- 1st party ordering systems
- Digital menu boards
- QR Code ordering
Restaurants are able to dynamically price at scale.
Chipotle is a great example of a success story using dynamic pricing. In their spring earnings report, they credited pricing as one of the reasons why they saw major growth over the last year.
In 2019, KPMG completed a study and found that 75% of customers say they would switch brands for a better loyalty program.
Loyalty and rewards programs are digital incentives that drive repeat purchases online through rewards-based marketing and gamification. Not only do they drive sales, but these programs enhance the performance of marketing channels like email, SMS, and social media. When run properly, these incentives engage your guests and grab their attention, because now they're on the lookout for new rewards and your next communication.
Nando's Chicken grew their orders by six times after adding QR code table ordering to their locations. There's no secret there's a labor shortage out there. And it's one of the number one issues facing the hospitality industry, not just out here on the West Coast, but throughout North America and worldwide. And when you take a look at companies like Nando's, what makes it successful when they go into the QR code table ordering is that they're invested in the program.
Trust between restaurants and third-party delivery companies is at an all-time low
We all know about the ridiculous fees restaurants are paying and the drivers’ lack of speed, and accuracy in getting their food to guests
But now there are cases popping up where delivery companies aren’t paying their restaurants
In one case upwards of $400,000 is owed to local businesses.
Some of those restaurants won't see payment, ever, and are forced to take legal action.
This begs the question,
“Should third-party delivery companies be able to collect payment on behalf of restaurants, and pay them back at a time of their choosing?”
Do restaurants even have a choice?