Builders Torque: Recent Episodes
Angela Scott
A podcast partnered with Ange Scott from Designher Builder. Ange helps custom home builders and their wives/partners learn about the tools they need to reinforce their family's business.
In today's episode I will talk about the boring work, some of the things we don't like doing or wait till we need to do it. But is this costing your time and money?
In today's episode I will talk about how it is becoming more common for clients to pay for a building quote along with ways to make client's understanding why they should invest in this option when looking for a builder
In this episode I will talk about what I think 2022 will bring builders in the industry
Here are some highlights from today's episode
02:49 The problems just weren’t going to go away
03:19 This single event will put a lot more pressure on the industry
04:25 the prices are still pushing up
06:14 Keep the communication transparent with your client
07:15 We are flying blind
08:32 The fine line builders are working on
09:15 Is this making you anxious
09:32 Mitigating the delays in building
12:39 Is a cost-plus contract worth using
14:07 The mass resignation is coming to the building industry
15:35 What can I do to make my building business more efficient
16:48 Evolve and change
17:23 My predictions for 2022 in the building industry
18:23 The new question clients are asking builders
In this week episode we will talk about productivity and how it can affect the outcomes in your business
Here are some highlights from today's episode
00:48 I bet you never thought you would have had to deal with so much in a year in your building business
01:41 Have you been out of control and overwhelmed in your building business
03:24 have you felt like there has been some more administration in your building business
06:17 Did you know most productivity issues in your building business is doe to this one thing…
07:18 How do you find motivating reasons to keep going in your building business
07:39 Is this record constantly on replay in your head?
08:34 You need to have the ability to stop and be aware and kill off what is not serving you in your building business
09:47 Are you the biggest problem in your building business
10:15 I share my plans with you for my building business – how it will evolve? Follow my journey
11:54 Don’t just change for the sake of it
In todays episode I will share my thoughts on why NOW is the best time to evolve our building businesses.
Here are some highlights from today's episode
00:46 What do others in the building industry think about builders
02:09 We all want a win: win partnership
03:39 How do we evolve our building business? What part do you play?
04:35 Do you get bogged down in the “DOING” in your building business
05:47 How do we evolve our building business so we can have more profits and time
06:20 People are more receptive to doing business in a different way – so how are you evolving?
06:56 What boundaries can be pushed in your building business
07:50 What will change in your life if you evolve your building business
In today's episode we will talk about How to clearly Define your pathway to more profits and time in your Building Business.
Here are some highlights from today's episode
00:14 Resilience – can you bounce back
01:33 You need to realign with your plan
02:29 We want goals to come to fruition
03:27 How do builders typically fix a crack – do you follow this advice in your building business
04:29 This is why you don’t have success with your 90-day plans for growing your building business
05:20 Are you following a trend that is not serving your building business
06:29 What are you really wanting to achieve in your building business
In today's episode I talk about the data that we need to be keeping a very close eye on to ensure that our business remains profitable. Builders often, when we are busy, close our eyes and hope for the best, but this busy period is busy for a different reason, so don't leave it to late to recognise the warning signs
Here are some highlights from today's episode
01:03 Don’t was your time on the things that won’t move your building business forward first
02:10 How do you stay motivated in you building business when your world is spinning out of control
02:49 Are we actually making any money?
6:06 This will take you down in you building business if you don’t keep it top of mind
08:57 This will reduce your anxiety and that record playing in your head of “are we making money?”
09:22 Start working smarter in your building business to survive in the current environment
In todays episode I discuss the life of a builder and the ones that work beside builders and how I can fill the gap.
Here are some highlights from today's episode
01:35 There is not a lot of support for builders to rear how to their business
02:39 There us a gap and who will stand in it for your building business
03:38 My secret $50k credit card debt
04:46 There are other options
05:50 Have you had to have this difficult conversation with your other half?
06:49 We can just walk away from it all, but will we?
07:30 You can have systems and processes, but it mostly comes down to us
08:05 I was looking for someone to meet me where I was at
09:11 Why was I uncontrollably crying
10:16 You need to define what you see as business success, not what others define it as
10:54 There is just no controls or dashboard, its not till you get to do or die
11:45 No one listens to your definition of success
12:25 How do you find your sweet spot in your building business
In todays episode I will talk about uncovering your 3 biggest opportunities in your Building Business
Here are some highlights from today's episode
00:25 We often know our building business is broken
01:29 Every business is owned and designed by you, and you are different to me
02:37 Disengage from what is not serving you in your building business
03:48 Is the slope you are on getting steeper
04:28 The building industry is currently working in an environment where every dollar counts
05:27 You need to put your hand up
05:42 Does your superpower lie in building business or building
06:00 Do you need to renovate your building business is it fit for purpose
06:47 If you’re not following the right path, you won’t get the outcome you deserve
07:24 It’s all about efficiency, control, motivation and railing down your system
07:37 How using a temporary fence can help your building business
09:21 How can you harmoniously arrange your building business?
11:24 Sometimes you can’t see it till someone points it out
2021 has been an unprecedented year in the Building Industry, price increases, delay, material shortages and when will it end?
Here are some highlights from today's episode
00:39 You all deserve a big rest
01:48 I want to be in by Christmas
02:56 An unprecedented year in the building industry
03:58 We typically start the year quietly but not 2021
04:50 The enormity of 2020 started to rear its ugly head
05:58 They extended the tight timeframes for home builders
06:24 I clearly remember his words “There is no way it will take that long to get a home started”
06:47 The labour force reduced, and the prices went up
08:15 March 2021 – Struggling to supply timber
09:15 Truss plants booked out till January 2022
10:31 Steel going up 40% in January 2022
11:47 How can you plan to build a home without a timeline?
12:13 What can we do to protect our building business?
13:01 Have you had the difficult conversations with your building clients?
In this weeks episode I will talk about the difference between growing and scaling. These days there is a lot more ways you can scale your business than ever before leading you to more profits and time
Here are some highlights from today's episode
00:29 What does bigger actually mean?
01:26 What are the obstacles along the way to reaching your goals?
01:54 Do you go big or go home?
02:20 Builders typically grow their business by the seam of their pants
03:23 Can you afford the support you need to grow your building business?
04:42 What’s the difference between growth and scaling your building business?
05:54 Do you feel like your building business is out of control?
06:54 Have you got your building business to a point where you can increase your pricing?
07:48 How can you grow without accumulating a high number of overheads?
08:20 Scale individual aspects of your business
09:03 Stick to your differentiations
On today's episode I will be talking about the different levels of human needs and what we can do to push to the higher levels.
Here are some highlight from today's episode
00:18 Change who we need to become
01:19 Break the stigma and ask for support
02:06 We need to support each other
02:33 Hierarchy of human needs
03:09 Motivation changes as our needs are met
03:53 What needs do we have to meet to survive
04:50 Have you felt like you’re not worthy?
05:46 We just want to belong and to be accepted
06:32 Have you found a group you feel like you belong too?
07:00 You aren’t alone in your building business
08:17 You want to feel like your achieving
09:28 People are looking for security
09:58 Keep pushing higher
11:22 You need to be more open and vulnerable
11:42 What do you need to do to get your goals quicker
12:28 Do you have another self that stops you
13:30 If you aren't ok, reach out
On today's episode I talk about the allusive work/life integration
Here are some highlight from today's episode
00:51 Work/life integration - how can you have it?
01:54 Who do you need to be to serve your clients
02:53 You still have to get your hands dirty
04:50 Are you doing this?
06:15 Do you need more support?
07:56 You need a custom plan for your building business, just like your client want for their homes
09:42 Why would you concentrate on marketing when your flatout in your building business
In today's episode we will talk about what effects under capitalisation can have on your building business
Here are some highlights from todays episode
00:42 Do you have enough cash in your building business?
01:21 What the government & clients see as an issue in your building business
02:36 Do you understand the startup costs of a building business
04:00 How important are trade accounts to your building business
05:21 How well did you plan your building business when you started, this can affect you for years
09:02 Are you prepared to lose your home?
09:59 If we have the info we wouldn't have to battle so much in our building businesses
11:13 What these 4 month delays are doing to our building businesses
12:30 How understanding the data and timing can help your building business
13:41 Are these costs really necessary in your building business
In todays episode I will talk about poor financial management and what leads to this in the building industry
Here are some highlights from today's episode
00:42 If you don't have control of your finances, you don't have control of your business
02:01 Are you focusing on the past in your building business
03:03 Do you have the ability to see the future of your building business
04:11 What entering supplier invoices in every day can do for your building business
05:21 Are you still functioning with the basics in your building business. Is this causing you to fail
07:02 Do you see the patterns in your building business
08:39 The benefits of forecasting your income in your building business
09:38 Are you letting fear run your building business
10:42 Only you can decide what works best for your building business
11:43 The banks are only interested in protecting their asset, not your building business
12:22 Do you have enough forecasted cash flow in your building business
13:31 Is using invoice factoring in your building business a red flag for your clients?
14:47 Is low productivity affecting your building business?
In today's episode I will talk about mitigating trading loses which is one of the top 5 causes for business failure
Here are some highlights from todays episode
00:45 So what are the signs of trading losses in your building business
01:49 Are you looking at your cash position daily in your building business
03:33 Building businesses have a high amount of cash flowing through them, so why is it a problem?
05:00 What factors can affect trading losses in your building business
06:30 Do you use your credit card often. Beware of this
07:20 Not all transactions in your building business show up in your Profit and Loss, don't get caught
08:07 How do you forecast them money coming in your building business
09:55 One day I have no money, the next heaps. How to alleviate the stresses of this in your building business
10:51 I never wanted to take this route! Have you in your building business
11:52 Do you have the fight or flight reaction?
12:54 Do you have this constant overhead in your building business?
14:00 Why don't you want to pay the tax man?
In today's episode I'm going to talk about strategic management and how this can ensure the long-term success of your building business
Here are some highlights from todays episode
00:50 What a strategic plan can do for your building business
01:51 Do you have consistency in your building business
02:54 What is holding you accountable in your building business
04:03 Has strategic management in your building business gone by the wayside
05:02 Do you constantly keep having to deal with this in your building business
05:56 Have you lost the power in your building business
06:58 There is no reliability in the building industry at the moment
08:00 Do you have the courage to commit to the future
09:07 How can you stay in front in the current building environment
10:00 What are you going to achieve in in your building business in the next 90 days
11:44 Legal advice - who should you get it from for in your building business
12:44 Who's looking at the price increases in your building business
In Today's episode I will discuss the precursors that can lead to building businesses demise. There are 5 main factors that can be the cause.
Here are some of the highlights from todays episode
00:20 What we can do to put our building business in a better financial position
01:20 Are you living on the edge of your seat in your building business
02:29 Does the business model builders use put us on the back foot from the beginning
03:13 Do you know the best way to determine if it's an overhead or COGS
04:44 Do you have enough capital to float your building business
05:48 This will help you with your cashflow in your building business
08:08 Have you thought about incentivising your trades/workers?
09:30 Do you buy the best tools for the job-site, but forget about this?
10:25 Will adding technology into your building business improve your clients experience
11:53 Is when you are looking at job profitability losing you money in your building business
13:20 What staying loyal to 1 supplier could be costing you.
In today's episode I speak candidly about how I got into the Building Industry, the industry in general, shutdowns and how we need to stop the price wars.
Here are some of the highlights from today's episode
02:07 The influence my Dad had on me going into the building industry
04:07 My Dad taught me not to be intimidated by the guys on the building sites
05:45 Once I finished school I became a Marine Scientist
06:25 I just didn't know how I could get into the Building Industry
06:54 I taught myself how to design homes
07:39 You will usually fall into your first project this way
08:30 It was always niggling in the back of my mind
09:15 The time I secretly racked up a $50k credit card bill
10:18 Where is all the money?
11:20 Is it really going that well?
12:26 Why do we keep it a secret? The conversations that could help someone
14:01 What is the publics perception of builders?
15:08 How much unpaid time do you you endure in your building business
17:23 A lot of building businesses are just mum and dad businesses
18:40 What needs to change in our industry if we can't even survive a 2 week shutdown
19:35 How do we shake the dodgy builder image?
22:10 My mission to fix the building industry
23:24 What are the true costs of building a home? Stop the price wars
24:35 We need to work as am industry, together!
24:03 If a builder goes, there are a lot that go down with them.
25:40 How you can help make the industry more professional
26:44 What can you do in your business to not be some venerable
In today's episode I will talk about nailing down your building business to give you security, after coming through the growth phase in your business.
Here are some of the highlights from todays episode
01:03 Do you have the tenacity to not quit?
02:08 Do you feel like this in your building business
03:16 Does cause and effect play a role in your building business
03:40 The knock-on-effect that effects your building business
04:53 You need to do this in your building business if you are living week-to-week?
06:39 Is this constantly in the back of your mind?
07:37 You have little time in your building business so are you using it wisely?
08:32 Who do you want to roll the red carpet out for in your building business
09:52 Have you got a springboard to use in your building business
10:31 Are you holding up a placard for your building business
In today's episode I will talk about securing your building business. Securing our business usually happens in the Secure Growth Stage after you have come from the Growth Phase in business.
Here are some of the highlights from today's episode
00:46 How can working with the right clients improve your building business
02:11 Do you have any parasitic relationship in your building business?
03:14 Have you had a commensalism relationship in your building business
04:40 How can you get them to say yes?
05:40 Have you built these foundations into your building business
06:23 Have you got the systems that will cause a richter effect your building business
07:28 Do handshake deals work in building businesses
08:14 Is this the main cause of complaints in your building business
09:04 Are you being clear with your instructions
10:11 Do this to gain credibility in your building business
11:34 Are you being lacks with your money in your building business
12:17 Do you ever say "it won't cost you much" to your client?
13:32 Do you only think about your critical pathways
14:30 Are you proving yourself to your client? It can make you more money
In today's episode I will talk about tightening up your Building Business. This is usually something that needs to occur in the Secure phase of a building businesses growth
Here are some of the highlights from todays episode
00:58 Are you just trying to get money in your bank account?
02:06 It just doesn't seem to stop. You can't keep anyone happy!
03:01 Prevailing wisdom was to add more people to get your to the next level
03:58 How can you tighten up the efficiency in your building business
05:04 What common practices in building businesses that you feel are immoral
06:30 Tighten up your market. Stop the race-to-the-bottom.
07:59 This is one of the keys to increasing profits in your building business
08:47 How does the triple jump technique bring more money into your building business
09:47 What is the cost of finding more clients for your building business
In today's episode I will continue talking about the Secure Growth Phase
Here are some highlights from todays episode
00:50 Do you have enough details to remove assumptions?
02:14 Is what you are saying or writing being taken to mean something else
03:02 Have you set up systems in your building business to get a magnitude effect
03:37 Cash is king, our lifeline!
04:02 How can you make the cash cascade into your building business?
05:02 Will you have enough cash if you put some aside?
05:55 What method do you use to calculate the money that is yours?
07:03 Does your building business need an immune booster shot
07:49 Is your building business functioning in a commodity market?
09:00 Is your building business giving your clients the best experience?
10:14 Do you have predictable progress in your building business?
In todays episode I will continue talking about the Secure Growth Phase & the processes involved in securing your business
Here are some highlights from today's episode
00:32 Has what you've been doing in your building business working for you?
01:22 Do you understand the market you are selling your homes into?
02:28 Which level of Westfield's would your building business be located on?
03:28 Do you use the client expose method in your building business?
04:38 What do your clients say about your homes?
05:33 Have you started to realise you don't need to accept all the people?
07:37 Are you asking the right questions in your building business?
08:02 Have you taken your client out of the buying cycle? or can another builder snap them up?
09:14 Prevailing wisdom is to educate your client via email. Does it still work?
10:33 Are other builders working with your ideal client?
11:17 Are ideal clients making a commitment to your building business?
13:11 Can your clients see themselves in the home you can build for them?
In Today's episode I will talk about the Secure growth phase & what you may be feeling throughout this growth stage & start to dig into how my program can bring you through this phase & onto the next growth phase
Here are some highlights from today's episode
01:24 Have you hit your peak growth phase in your building business?
02:24 Is there a storm brewing in your building business?
03:32 Why did you find this show?
04:27 Do you have plenty of cashflow in your building business?
05:30 Do you have enough checks & measures in your building business?
05:44 Prevailing wisdom relating to site supervisors for custom homes builders
06:24 Do you know the difference between growing & scaling a building business
07:33 Are your jobs dragging?
08:35 Do site supervisors have the same vested interest in your building business?
09:28 Do you want to go from out-of-control to secure in your own building business
10:15 Do you know why you started your own building business?
11:28 Not all clients are equal
12:01 Can you see visual progress when growing your building business
13:09 What pressures do you fell in your building business?
13:58 How do you affect your building business?
14:17 Can you push through, or are you settling?
15:27 Do you have the data to pick the best projects to work on
In todays episode I will talk about the 5 phases of growth in a custom home building business and what needs to happen to graduate to the next phase
Here are some of the highlights from today's episode
01:35 This is how you graduate to the next phase of business growth
02:23 Are you a victim of doing this when you started your building business
03:42 You need to concentrate on this in the launch phase of your building business
04:42 This is how you set up a strong foundation from the beginning of your building business
05:37 The value of understanding the money basics in your building business
06:29 At this stage you start to realise you need more work/life balance
07:18 Have you felt yourself starting to analyse what's happening in your business
08:00 Setting the boundaries in your building business
08:54 This is the point you will probably need to get support in your building business
09:44 You can give someone a very specific role in your business
10:26 All of these areas will need to be worked on in your building business to secure it
11:06 You probably ask yourself this all the time
12:06 How do you secure your goals?
13:06 At this phase, working in your business becomes even more important
13:58 Refining this will get you to the next phase in your building business
15:08 What role does quality assurance play in your building business
16:15 Do you know which phase you start to become more profitable in your building business
17:14 You need to start this process in your business
17:56 Each builder has a different reason to liberate yourself from your business. What is yours?
19:11 It's not about you!
19:55 You need to let things go, in order to free yourself
21:18 It is at this phase you become aware that you need some help
Today I will talk about 5 Phase of Business & what you can expect at each phase
Here are some of the highlights from today's episode
00:29 Do you know the 5 distinct phases of growth in your building business?
01:15 You will face challenges, circumstances and conveniences in your building business
02:25 Everyone wants to get to the next level. What is the benefits to you?
03:15 Do you know what the first phase is in a building business?
04:24 You might not be getting the type of work that you want
05:30 Do you know what the second phase is in a building business?
06:02 Have you brought in the reinforcements?
06:37 Do you know what the third phase is in a building business?
07:42 You can't keep doing everything!
08:44 Do you know what the forth phase is in a building business?
09:43 Do you have boundaries in your building business
10:57 Are all the homes you are building in your ideal niche?
12:01 Are you getting a natural attrition of clients coming to you?
12:56 Do you know what the five phase is in a building business?
13:44 Are you mostly working on your business or in it?
14:18 Are you installing the right frameworks in the right order, in your building business?
16:08 Have you inadvertently skipped a phase in growing your building business?
17:24 Have you been paying yourself?
18:26 Can you take a shortcut to build you businesses reputation?
19:43 What help can help?
20:39 I'm here in my business, how do you get there?
Today I will talk about the different growth stages in businesses
What stage are you in & what you need to do to get to the next stage.
Here are some of the highlights from today's episode;
00:29 No one wants to talk about it, we hide it!
01:25 Does everyone see you as 'so well put together'?
04:02 Have you hit your tipping point?
04:42 We all want our family to come first!
05:53 Don't be that only person in your business
07:03 I couldn't see how I could help him! Don't leave it till crisis point.
08:03 You usually start a building business when you are frustrated with a situation
09:03 You've cut the cord! What do you do now?
09:32 You start to understand you need to make your business work
10:10 What's all this paperwork?
10:49 Are you at the stage where you are your business?
11:57 Have you set your business up making you the only one?
12:46 You start to realise you can't do everything?
13:23 You just want to be free of the job!
14:09 Have you hit a crisis point? Will you survive?
14:35 Can your business work without you?
15:08 You can start a sophisticated building business
15:40 Do you have a plan that is less people driven?
16:19 Do you have a clear picture of what you want your building business to be?
16:51 We do this for the homes we build, but not for our business
17:30 Are you building a consistent system that can be run by people?
18:14 Have you acted out your business plan?
19:08 We are here for a profitable business. Is yours?
20:00 Are tiy giving your client the experience they envisioned?
20:59 The business is not just doing the work, people expect an experience
Today I am going to talk about the current crazy environment builders are working in!
Here is some of the highlights from today's episode
00:14 What is a Black Swan event & how it affects your business
01:30 Our projects all got put on hold
02:20 The flood of tears came
02:59 The podcast that shifted my mindset from panic to calm during a crisis
04:02 If it looks like your industry won't recover you need to do this
04:35 Why you may need to re-engineering your business
05:28 How can you re-engineering a building business?
06:26 There was no time to re-engineer our business
07:04 Homebuilder scheme - this was meant to bring certainty to builders
08:04 The building industry went from a stand-still to buzzing
08:28 The effect of jobkeeper on the building industry
09:41 What happens when 75,000 people take up Homebuilder grant
11:13 How quickly price increases were effecting builder - A profitless Boom
12:12 Provisional sums and Prime costs may have saved your business
13:05 I suspect some builders will go by the wayside
13:41 We need to be able to pivot
15:16 Everyone needs to be aware of the timing. Master the fine art of ordering
15:50 How will this effect mental health?
16:47 Don't just send an extension of time. Do this first!
17:30 What's your plan for shortfalls in cash?
17:45 Can you tell where the money is bleeding from
18:30 Don't be blindsided by this!
19:44 Are you making the mistake of only looking at your turnover?
20:17 Are you one of the builders that has lost their confidence?
21:14 Do you know your capacity?
Today I will talk about the roles of Who's in your building business. I will challenge you to ditch the traditional model of help for your business
Here are some of the highlights from today's episode
00:39 Builders need to embrace the concept of the who to acheive more
01:17 Who do you need in your building business?
01:51 How can a 17 year-old understand this concept better than a builder?
02:44 What is the concept of the Who?
03:51 Builders do embrace who's on the building site, but not in the business
05:10 Prevailing wisdom is to hire on attitude. Let's challenge this!
06:20 Why are you showing Jo what to do?
07:13 I learnt you need to pick the best!
08:06 Leave them to do what they are employed for!
09:00 We are limiting our business by thinking we have to do it all
09:58 Is this the best way to find the right employees?
11:31 Does aligning an applicants values with yours bring you the best?
12:37 What opportunities does the world economy bring builders?
12:55 You can find people virtually
13:58 I have used this to increase the speed in achieving my goals
15:11 What can asking yourself a better question bring you?
15:51 Are you trying to make someone fit into your business?
Today I am going to talk to you about the great benefits that particular roles can play in your building business
Here are some of the highlights from today's episode
00:16 Builders often have a hard time letting go of the decisions
00:48 Why was Michael Jordan so great?
01:29 So What is the difference between a visionary and an integrator?
02:12 Who is the visionary in a building business?
03:18 How do the actions of others effect your building business
03:37 Custom builders don't have the same luxuries that project builders do
04:03 How can custom builders move in the right direction when you don't have a compass
04:49 How having sign posts in your business will help you
06:29 Builders need to let go and turn over anything not defined within your role
06:36 This is where the reinforcements need to step in
07:24 The prevailing wisdom is to get off the tools and work in the business. Let's look at it in a different light
08:49 The builder has better problem solving skills
09:37 Business owners are aware we aren't the same. What we can learn from ants
10:46 Supervisors may have been a worker and don't have the foresight you do
11:03 Where does an integrator fit into your business. What do they actually do
11:54 The benefit of an integrator over a supervisor
12:50 Who is the most trusted person in the world to a custom home builder
13:48 The builders wife, reinforcing the business
14:46 The client doesn't need to know how you will physically build a house
15:55 Let's start a movement to bring recognition
17:20 Let the clients know there are more people in the business than just the builder
Today I will talk about the importance of building your business character & it's not just about logos & graphics!
Here are some of the highlights from today's episode
00:18 Your Business Character
01:27 Is your website optimised to draw in your ideal client?
02:22 What is making you distringuisable from other builders
03:15 Business Character is about what you offer your ideal client
04:09 Using my own business as an exmaple of a disconnect in brand messaging
05:23 I had to change the messaging, it had to evlove
06:10 The messaging was not right to attract our ideal client
06:33 What story are you telling your ideal client? In my mind I had the right story
06:55 Start aksing yourself, what do most people think about my business?
07:27 Your brand character also encompasses your logo, colours and fonts. The look and feel of the character
07:56 There is rarely a strategy developed behind what you are trying to acheive for your clients
09:35 Developing your business character. What are the 3 key messages you need to include
10:49 You need to portray how relevant your homes are to your ideal client
11:14 Come up with ways to portray your business as better than another building business
11:52 Find your guiding light for all your business decisions
Today I will talk about whether the message you are conveying is capturing your ideal client
01:30 How to convey the right message to capture your ideal client
01:33 I've spend years trying to work out how to work with my ideal client
03:10 In their eyes we've broken their trust
03:44 What a client may tell you & what you take from that can be 2 completely different things
04:19 It's not just about who your qualifying, it's about who you're talking too!
04:57 You need to start the process before they come through the door
05:35 What does your messaging say?
06:49 At the start they were my dream client!
08:44 There needs to be another layer of protection to save you time, money & stress
10:17 Your client's aren't educated in the cost differences & benefits
11:00 Are yoy the builder of everything?
11:26 You need to peel back the layer and capture the right type of client
In today's episode I will talk about the support builders do or don't have in their building business
Here are some highlights from today's episode;
00:17 Why Don't I ask for Help!
01:13 If you don't have foundational support
01:54 You do get support but probably don't realise
02:57 Builders are happy to use the money that owners pay them
03:38 The builder is kept accountable to give the client a result
06:38 They think they have the skill to do the work
07:28 They start building & realise there are all these details
08:16 We often don't see the clients money as paying for overheads as they are intangible
08:54 Start insuring that we are investing in growing
09:39 I know he needed the support....wives & partners jump into be the support
10:07 A lot of builders cringe at the cost of paying for programs
11:23 One way to keep your money within your family
12:54 What's your minimum monthly costs?
14:12 Support will get you there quicker with less headaches
If you haven't already you can go & like Builders Torque's Facebook page or you can also catch replays on my business page - Designher Builder
Today I will talk about why clients pay you & what they don't care about and it may surprise you!
Here are some highlights from today's episode;
03:06 Client's don't care
05:16 Solve problems or fulfil on a desire, this is what create money
06:18 Chasing the Feeling
08:15 You don't get paid to be a specialist, you get paid to solve a problem or fulfil on a desire
08:48 The challenge is to find what is most valuable
09:53 Every client has a different definition of value
10:47 You want to find the most valuable problem to charge the most, and costs the least
12:33 Potentially we are setting up to loose... we just become a commodity
13:02 Customers just look at the pieces, product and processes... we need to uncover the value of what the client wants
If you haven't already you can go & like Builders Torque's Facebook page or you can also catch replays on my business page - Designher Builder.
The conception of designing a Business as "Custom as the Home you Build"
Here are some highlights from today's episode;
00:24 Striping down your business to the studs
01:05 We need to rebuild our business and change the industry
02:14 Builders are tarnished
02:56 You need to 'collapse time'
03:58 Custom construct Code
05:07 Building a house to a plan has a predicatable outcome
06:17 Builders Talk BIG!.. Find your sweet spot
07:20 Where do you want to be?
08:42 The prevailing wisdom to 'getting off the tools'
If you haven't already you can go & like Builders Torque's Facebook page or you can also catch replays on my business page - Designher Builder.
Today I will discuss the other 3 Founding Frameworks that will guide you & also allow you to design your business to be 'As custom as the Homes you Build'
Here are some highlights from today's episode;
00:53 3 Founding Frameworks
01:21 CONSTRUCT framework helping to successfully deliver your clients custom home
01:55 This is the part builders enjoy....
02:50 If you talk to older builders....
03:34 There is a lot more processes that need to be focused on
03:55 This is where the emotion starts to come into it
06:00 Having frameworks to control allowances
06:52 We are the experts and do it all the time..
08:29 If you've got your paperwork and that system....
12:45 CASH! what we all do it for
15:02 Supervisors and how much they cost you...
15:50 Price increases are we in for a profitless boom?
17:34 CULTIVATE what are you doing to ensure clients keep giving you money
18:38 Second money is the best money
19:56 If I can add $250k by not having to find another client...
20:27 It's not till the start to knnow, like and Trust you
21:23 Cultivating a cliet is making them happy and spending more money
22:41 What are you letting them down with?
23:33 The 6 founding frameworks
If you haven't already you can go & like Builders Torque's Facebook page or you can also catch replays on my business page - Designher Builder.
Today I will discuss the first 3 Founding Frameworks that will guide you & also allow you to design your business to be 'As custom as the Homes you Build'
Here are some of the highlights from todays episode;
01:17 Founding frameworks are like engineering plans for building a home
02:21 Your business will always be broken
03:48 Founding frameworks allow you to focus on a custom plan
04:43 charging for quotes, doesn't work in all geographical areas
05:49 CAPTURE how are you capturing the attention of your client
07:08 CAPTIVATE how are you moving your clients towards signing a contract
07:50 Why do we get clients at the end of their research cycle?
09:25 Clients don't relaise all buildig businesses are the same
10:08 We're not making the noise to be SEEN
10:42 The clients aren't aware of how we can help them
11:45 Finally someone that said YES
12:10 Clients will settle for the Loudest, Cheapest or Quickest
12:55 CONVERT getting them to shake your hand
13:42 We need to give the client an experience
16:14 Clients often see a house as a house and are prepared to settle for standard
17:29 The sale only happens when they sign a contract
18:27 Learn how to become a salesperson in your business or your'll have no business
If you haven't already you can go & like Builders Torque's Facebook page or you can also catch replays on my business page - Designher Builder
In this show I discuss the importance of taking the time to set a vision for your business so you can design it to suit your lifestyle so you can deal with the unexpected
Here are some of the highlights from todays episode
01:02 My word of the year
02:48 Put in a Framework....
03:55 A lot of us question the time our businesses take away from our family
04:57 No real clear direction for your business?
05:33 Soon the business starts to own us
06:38 We start our businesses back to front
07:15 What does money do for us, its really just a tool!
08:05 Look at when you first started your business what were you imagining
08:34 It's just like designing a custom home
09:56 You just think I will grow!
10:53 Advice is to get off the tools!
11:39 What is scaling? Why is it better than growing
13:20 Having the systems and frameworks sets us up for freedom
If you haven't already you can go & like Builders Torque's Facebook page or you can also catch replays on my business page - Designher Builder
By the end of this episode will have discovered the markers required to benchmark your business and why they are so important
Here are some highlights from today's episode;
01:08 What is your businesses starting benchmark?
02:43 This starting point allows you to reflect!
04:09 What markers can you dig up?
05:21 Like flood level benchmarks you can use these markers to mitigate effects
07:08 Benchmarks will help predict busy periods
08:12 There is always those times when you think.....
09:57 These are the expenses that will occur in that time
12:32 Although builders have a lot of work they may experience hadrship
13:21 What didn't go to plan?
14:54 How many social media posts have you done, are you top of mind
18:13 We often say I have enough work, but you could be missing out
20:15 These are the numbers that help you decide where to focus in your business
21:32 Is your website set up to repel the wrong clients
22:46 Before they come in I already have an insight....
24:16 These markers give us the ability to make better judgement calls
26:23 Make sure your mind your own busiess
27:31 Why do some builders seem more successful
29:06 Just like scaffolding, frameworks can save your business
30:09 Just like the homes we build, they are not the same, same
31:41 We know there is a framework for building but we often forget them
32:44 We often resort to using tactics but the don't give you repeatable success
If you haven't already you can go & like Builders Torque's Facebook page or you can also catch replays on my business page - Designher Builder.
By the end of the show today you would have learnt 6 different pressure that we endure in our day-to-day custom home building business' but most coaches only talk about 2 of these.
Here are some highlights from today's episode
01:16 I Believe in plans that are as custom as the homes we build
01:55 I believe in assessing the tools you have available & create frameworks around that
02:17 Frameworks are designed for .....
02:53 5 Different pressures that show up in our lives
03:30 The wonky wheel thingy!
04:17 Our businesses are run by us!
04:45 Most coaches only talk about 2 pressures
06:30 One pressure is CASH
06:43 One pressure is TIME
07:18 One pressure is ENDURE
08:34 One pressure is EXPEND
08:55 One pressure is EFFORT
09:40 One pressure is CONCENTRATE
11:50 How do you rate your pressures?
12:58 Where are you at in your Business?
If you haven't already you can go & like Builders Torque's Facebook page or you can also catch replays on my business page - Designher Builder.
What keeps powering me in my custom home building business
Here is some of the highlights form today's episode
00:15 What keeps powering me
01:36 What does this mean for your family
02:56 Why don't we just work for someone else
03:40 I was getting a strong call!
04:58 Are we using borrowed business models
06:24 Do you only get fixed amounts of money per year?
07:27 I need to start investing in my own business
08:34 Learning how to control
09:57 We are in control of how we design our business
12:02 We need to change the business model!
13:17 Most think to increase capacity, is to put on a supervisor
14:30 I believe that bringing more women into the industry....
15:04 Do you think you could improve your husband's business
16:15 Do you have The Mentality of not knowing how to build
17:29 Helping you design your business
If you haven't already you can go & like Builders Torque's Facebook page or you can also catch replays on my business page - Designher Builder.
It all fell apart!
Here are some of the highlights from todays episode;
00:41 Imagine siting in your lounge room....
02:24 Angela, have you had thoughts of ??
03:49 When you start your business you think you will have lots of Money
04:04 When it all fell apart
05:44 We had to make a decision - Fight or Throw in the Towel
06:56 Isn't that why you go to trade school?
07:53 I Started to realise only You can improve your business
09:16 I Started a search for a way to do business better
10:43 We would of walked away....
11:42 They say to Become a specialist...
13:07 Not just know what to do but know how to do it..
If you haven't already you can go & like Builders Torque's Facebook page or you can also catch replays on my business page - Designher Builder.
What Builders Torque is about & who I am!
Here are some of the highlights of todays episode;
02:08 - Why I started the show
02:50 - I started on job sites.......
05:18 - Started teaching myself how to design homes & opened custom building business
06:40 - What has it got to do with you & the building industry
07:08 - The customer service side of the business is never really taught
08:12 - Need to start identifying as significant part of business (wives/partners)
09:14 - Reinforce the industry
10:02 - The only way we make
10:40 - Started Builders Torque
If you haven't already you can go & like Builders Torque's Facebook page or you can also catch replays on my business page - Designher Builder.