Tote the Note: Recent Episodes
Jim Rhoads
Get real nuggets of Buy Here Pay Here (BHPH) wisdom and updated information from industry players, vendors, and association influencers. Learn their perspective on the hot topics of the day in subprime automotive finance. Hear success stories and best practices from established, successful operations across the country in the “Dealer Spotlight” series.
A 'Tote the Note' podcast episode hosted by Jim Rhoads. Hear from guests Ken Shilson and Brent Carmichael in the 2022 series entitled "Hardest Questions in Buy Here Pay Here." This is episode #2 of a 3-part mini-series on blue sky (or lack thereof) in the Buy Here Pay Here space. Episode #2 offers solutions for creating "transferable" value.
Bill Elizondo joins for a "no dog in the fight" discussion about how leasing or Lease Here Pay Here (LHPH) compares for traditional Buy Here Pay Here (BHPH) dealers originating retail installment contracts. Neither Bill nor host, Jim Rhoads, lobbies for one or the other. Instead, the two share their experience regarding the pros and cons associated with each.
A 'Tote the Note" podcast episode hosted by Jim Rhoads. Hear from guests Ken Shilson and Brent Carmichael in the 2022 series entitled "Hardest Questions in Buy Here Pay Here." This is episode #1 on a 3-part mini-series on blue sky (or lack thereof) in the Buy Here Pay Here space. Episode 1 focuses mostly on framing the industry-wide problem.
Hear Tommy, creator of the BHPH Success group on Facebook, talk about his early days of customer service and which parts still apply today. He offers some tips that only someone with his attitude and experience could. In particular, listen for him to explain why he refers to BHPH customers as "survivors." #bhph #buyherepayhere #automotive #finance #subprime #customerservice
Brent Carmichael, Senior Moderator of NCM Associates joins Jim Rhoads again for the "Hardest Questions in Buy Here Pay Here" series. Jim says "In this episode we share some common denominators we've observed among the BHPH operations we've seen fail or struggle. Listen 'til the end to get all the great tips!" Brent can be reached at bcarmichael@ncmassociates.com and Jim is at jrhoads@octane.group or on YouTube at Jim Rhoads - The Octane Group [BHPH]
Wow! Featured guest/co-host Brent Carmichael joins as we discuss with Chris Tiller, Division VP of Car Financial, how this economic climate is different (and the same) as past cycles. The experience on the subject shows as we kept the cameras rolling longer than usual.