Inside Voices: Recent Episodes

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Inside Voices brings together in-house practitioners for casual 30-minute conversations on how to conquer common challenges and accelerate success.

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In this insightful episode, Stacy shared five simple but often overlooked ways to save costs for a legal team. 

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In this special episode, we brought back some of our most popular Inside Voices guests — Terence Leong (Compass), Ashley Adams (Contentful), and Daniel Michalek (Branch.io) — for a candid discussion on how legal ops and the litigation team can collaborate more effectively. 

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In this episode of Inside Voices, Sandy MacDonnell shared tons of great tips on how to reduce costs by implementing the right billing guidelines in your legal team.

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In this episode, Emily Teuben joined us to discuss best strategies to automate common workflows in the legal team.

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In this Inside Voices episode, Adam covered what it takes for legal ops professionals to transition from a well-established legal ops team to a team of just one at a startup. 

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In this episode of Inside Voices, we chatted with Andy Trout on the massive subpoena operation he's built at AmTrust.

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In this episode, Claudia shared actionable tips to not only survive, but thrive in a small and lean legal team without legal support staff.

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Lauren joined Inside Voices to share her thoughts about the billable hour model and some alternatives that can help improve efficiency and reduce costs.

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In this Inside Voices conversation, we talked to Steven Rippberger, senior legal ops manager at Micro Focus. He shared actionable advice on how legal teams can assess the right vendors and technology for their needs.

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In this Inside Voices episode, we chatted with Sami Najm about his team's recent award for the Most Innovative Use of Technology by Corporate Counsel. An inspiring story of how being lean, nimble, and creative can help any team overcome its toughest challenges. 

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In this episode, Helen shared how her past life as a consultant specializing in bankruptcy and insolvency deeply influences the way she thinks about cost savings as a legal ops pro today.

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In this episode, Daniel Tarle walked us through his process to balance one of Asana's key values, Velocity, with the creation of thoughtful and scalable legal ops initiatives.

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In this episode, we chatted with Michael about the best ways to manage change when implementing new legal technology. 

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In this Inside Voices session, we chatted with legal ops pro Anna Richards on her best tactics to achieve cross-functional alignment for your legal initiatives.

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In this Inside Voices conversation, Sean shared actionable tips on how you can automate different areas of the legal work to remove attorneys from the equation when they don't need to be involved, and how can you get internal buy-in to implement new processes and tools in your team.

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In this Inside Voices conversation, Stephanie Lamoureaux shared her best advice on how you can tell the story of your legal budget, even during a down economy.

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In this session, Jessica walked us through her experience building the legal ops function from the ground up at Micro Focus and implementing the first tools to automate manual work.

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In this Inside Voices conversation, Carl shared his recent experience successfully navigating an M&A process and all the challenges he faced along the way. 

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After developing dozens of DEI initiatives throughout her career in legal ops, LaTrece shared her views on the progress that has been made and where in-house legal teams still need to do better to increase diversity, equity, and inclusion.

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In this Inside Voices conversation, Daniel walked us over the factors that can make or break your relationship with outside counsel and shared ways to continuously assess the value that third parties are adding to your legal team.

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In this Inside Voices conversation, Lauren Ruitberg shared her experience fully modernizing a traditional legal ops department and how she earned a set for her team at the decision-making table.

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There's not a single path to break into legal operations — but hundreds of them. Ashley walked us through her own experience developing a successful career in legal ops and the skills that helped her thrive in that field.

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In this Inside Voices session, eDiscovery pros Maureen Holland, from AstraZeneca, and Ellen Blanchard, DIG at T-Mobile, joined us to discuss the best tactics to ensure a quick implementation of new tools and foster a more innovative culture across your in-house legal team.

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How do you justify decisions involving external legal spend? How do you balance resources across practice areas? How do you build rigor between what needs to be handled internally vs. externally? In this Inside Voices session, we discussed these, and many more questions with Jamie Ingles, legal ops lead at Stripe.

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In this Inside Voices session, we chatted with Sarah Flint, director of legal ops and technology at Hubspot. After building a successful data strategy at the CRM company, Sarah shares her playbook on how to collect and track the data that accurately reflects and helps improve your in-house legal team's performance. 

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In this Inside Voices session, we chatted with Tom Stephenson, director of legal operations at Credit Karma, about the importance of building your personal brand as a legal ops professional.

We covered questions like:

  • In which ways can a strong personal brand positively impact your career?
  • What's Tom's experience with building an effective personal brand?
  • What are some challenges he has faced?
  • How can you measure the success of your personal branding efforts?

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In our first Inside Voices episode, we chatted with Terence Leong, senior litigation counsel at Compass, about specialization within in-house legal teams.

We discussed things like:

  • When is the right time to bring subject matter experts in-house?
  • How's Compass doing it?
  • Which functions should remain outsourced?
  • How do you choose the right firm for the right topic?