Mastermind City: Recent Episodes

The Mastermind City

Welcome to the City. Mastermind City. Join co-hosts Fay Chapple and Stacy Maynard for a vibrant, inspiring and uplifting Master Talk for the latest on business, society, gossip, food, wine or just whatever is on our minds!

If you are ready to win and surround yourself with success, you are in the right place. You have more Impact than you think. The World is waiting for you!

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As summer draws to a close, many of us experience a mix of emotions. While some may feel a tinge of sadness as the warm days fade, others, especially those of us in the entrepreneurial world, are excited about the opportunities that fall brings. The transition from summer to autumn is not just a change in weather; it’s a chance to recalibrate our goals and set the stage for a productive end to the year.

Whether you choose to join a mastermind group, engage with a community, or utilize resources like the LifeMap Navigator, the key is to take that first step today. Reflect, plan, and act—your future self will thank you!

Join us in redefining your approach to the final months of the year. Reflect, reorganize, and re-engage with your goals for a productive finish. Don’t miss out on the valuable resources discussed in this episode to support your journey towards success!

Join our HUB and Life Map Navigator here:

https://hub.themastermind.city/courses/lifemap

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When it comes to customer service, the power of immediate resolution cannot be overstated. Resolving issues as they arise can make a significant difference in customer satisfaction and overall experience. Addressing customer service issues in real-time can lead to the creation of positive experiences for customers. By demonstrating a proactive and solution-oriented approach, businesses can enhance customer satisfaction and foster lasting relationships.By taking a proactive approach, leveraging technology, and addressing issues while the customer is present, businesses can enhance customer satisfaction and create positive experiences.Remember, customer service is not just about addressing problems – it's about creating lasting impressions and building trust with customers. Embracing real-time resolution can set the stage for success in customer service and contribute to the overall growth of a business.So, whether you're a customer seeking resolution or a business owner striving to enhance your customer service practices, remember the impact of immediate action and proactive resolution in addressing customer service issues.

Join us in the City Hub: https://hub.themastermind.city/

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In this episode Fay and Stacy delve into the essential strategies for adapting workspaces to excel in virtual meetings for personal and business success.

The key takeaways from their insightful discussion are:

  1. Enhancing Professionalism: They emphasize the significance of adapting workspaces to enhance professionalism during virtual meetings, focusing on aspects like video quality and sound for effective communication.
  2. Creating Suitable Workspaces: Suggestions are made to create suitable workspaces for seamless online communication, urging individuals to avoid distracting environments like bathrooms and opt for alternatives such as closets for a more professional backdrop.
  3. Presenting Professionally: The importance of presenting oneself professionally during filming is highlighted, advocating for tidy backgrounds and appearances to maintain a polished image.
  4. Incorporating Video Content: There is a growing trend towards incorporating video content in podcasts for social media and promotional purposes, catering to visual learners and expanding audience reach.
  5. Seeking Summaries: The text highlights the preference for summaries over lengthy content, emphasizing quick access to key information to engage audiences effectively.
  6. Experimentation and Adaptation: Encouraging experimentation and adaptation in a changing technological landscape, the hosts stress the importance of trying out different styles and topics to resonate best with audiences.
  7. Embracing Change: The episode concludes with a focus on embracing change in technology and content creation, urging exploration of new tools and methods to keep content fresh and engaging for audiences across various platforms.

Join Fay and Stacy in this insightful episode as they share valuable insights on adapting workspaces for virtual success and navigating the evolving landscape of content creation.

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In today's digital age, communication has evolved, and direct messaging has become a primary mode of interaction. Whether it's through DMs on social media platforms like Facebook, Instagram, or LinkedIn, or even through texting and email, people are more likely to engage through direct messages. As a small business owner, it's important to recognize the significance of these channels and leverage them to reach your audience effectively.One common mistake small businesses make is assuming that posting on one platform will automatically reach their target audience. However, the reality is that different people engage with different platforms, and a one-size-fits-all approach is no longer effective. It's crucial to diversify your communication channels and ensure that your message is accessible to a wider audience.It's essential to regularly review and analyze your marketing efforts to ensure that your messaging is clear and effective. Sometimes, being too close to your own business can cloud your judgment, so seeking feedback from others who may not be familiar with your business can provide valuable insights.Join Our Community for Resources and SupportIf you're looking for guidance on refining your signature message and optimizing your marketing strategy, consider joining our community at hub.themastermind.city.

We offer a range of free resources and a 7-day trial that provides access to all our courses, resource library, coaching calls, networking events, and a supportive community of like-minded business owners.

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Summer is often seen as a time to relax and take a break from business activities, but it can also be a great opportunity for networking! The warmer months bring a variety of events, conferences, and social gatherings that can help entrepreneurs and business owners expand their networks and grow their businesses. Networking is a crucial part of growing a business, and the summer season presents unique opportunities to connect with other professionals in a more relaxed and social setting.

By taking advantage of networking events, workshops, and casual gatherings, individuals can enhance their networking skills and create valuable professional relationships. Whether it's updating your LinkedIn profile, attending networking events, or enrolling in networking excellence programs, there are various ways to make the most of summer networking opportunities. So, get ready to network and enjoy the summer season to its fullest!

Take your networking to the next level with our Networking Excellence Program: Whether you are new to networking or seeking to refine your skills, this program will provide you with the tools and strategies to achieve networking excellence and unlock new opportunities for professional success. Each module provides valuable insights and actionable techniques to enhance networking effectiveness. This program and all our courses including weekly live coaching is included in our Mastermind City+ Membership.

https://hub.themastermind.city/courses/networkingexcellence

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One of the key strategies to work less and accomplish more is through effective planning and scheduling. By putting important tasks and activities in your calendar and sticking to them, you can navigate through disruptive days and still achieve your goals. It's essential to prioritize your well-being and make time for activities that contribute to your mental, physical, and spiritual health.

Procrastination is a common challenge that many individuals face. However, by scheduling time for tasks and committing to completing them, you can overcome procrastination and accomplish more in less time. It's also important to recognize that tasks often take less time than anticipated, and powering through challenges can lead to a sense of accomplishment and increased productivity.

By implementing these strategies, you can create a more balanced and fulfilling life while achieving your professional and personal goals. Remember, it's not about working harder, but working smarter and making the most of your time. Embrace the opportunities to save time and invest it in activities that bring you joy and fulfillment.

If you're interested in revamping your planning and scheduling approach, consider exploring our LifeMap Navigator program, which offers comprehensive guidance on organizing and prioritizing what's important to you. Join our community to access free training and resources to kickstart your journey towards working less and accomplishing more. It's time to take control of your time and live a life of purpose and productivity.

https://hub.themastermind.city/courses/lifemap

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The coaching industry is evolving rapidly, and one of the key factors driving this change is the integration of AI technology. As we've discussed in previous segments, AI is transforming various aspects of our lives, and coaching is no exception.

Additionally, the traditional model of one-on-one coaching is being complemented by the rise of group coaching, offering clients a more dynamic and collaborative approach to personal and professional development.

As coaching models continue to evolve, the demand for group coaching is on the rise. The benefits of group coaching, such as shared learning and diverse perspectives, are attracting clients seeking a more interactive and community-driven coaching experience.

As the coaching industry continues to evolve, it's crucial for coaches to adapt their approach and embrace new trends to meet the changing needs of clients. By incorporating AI technology, group coaching, and transparent client engagement practices, coaches can position themselves for success in a dynamic and evolving industry.Want to experience our group coaching for free? We offer a free 7 day trial to check out our courses and experience one of our group coaching sessions. https://hub.themastermind.city/plan-subscription

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Technology has revolutionized the way we do business and learn. From the internet to AI, the impact of technology is undeniable. In this video, we explore the various ways in which technology has transformed the business and education landscape.

Technology, particularly AI, is reshaping the business and education landscape. Businesses that embrace AI and stay ahead of technological advancements will have a competitive edge in the market. Similarly, students who are proficient in AI and technology will have a distinct advantage in the job market. By staying informed and learning about the latest AI advancements, individuals and businesses can position themselves for success in the digital age.

Here is the link to Sir Ken Robinson's 2006 talk, “Do Schools Kill Creativity?”. Standing at over 76 million views, this presentation is undoubtedly the most-watched TED Talk.

https://www.ted.com/talks/sir_ken_robinson_do_schools_kill_creativity

If you're interested in learning more about AI and how it can benefit your business or education, consider joining our AI accelerator program.

https://www.themastermind.city/ailab12weekaccelerator

Want to continue the conversation? Join our Mastermind City Hub. Become a member at: ⁠⁠https://hub.themastermind.city

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From the benefits of a complete profile to the impact of LinkedIn articles and newsletters, we will explore the various aspects of leveraging LinkedIn for professional growth and networking.The Power of LinkedIn in Professional Networking LinkedIn has become a primary platform for professionals to connect, share insights, and showcase their expertise. In the conversation transcript, this video highlight the significance of LinkedIn as a professional space, emphasizing its role in networking, job seeking, and content sharing. From optimizing your profile to leveraging content creation opportunities, LinkedIn offers a powerful platform for professionals to network, share expertise, and establish credibility in the professional world. As the digital landscape continues to evolve, LinkedIn remains a vital tool for professional growth and networking.Connect with us on LinkedIn:https://www.linkedin.com/company/mastermindcityWant to continue the conversation? Join our Mastermind City Hub. Become a member at: ⁠https://hub.themastermind.city

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Are you a fan of going live on social media platforms? If so, you're not alone. Many people find live content to be engaging and interactive, and it's a great way to connect with your audience in real time.

Going live on social media can be a powerful tool for engaging with your audience, building a community, and delivering valuable content in real time. By understanding the preferences of your audience and leveraging the benefits of live content, you can create a more impactful and meaningful experience for your followers.

Keep up with the latest trends and strategies in advertising and user-generated content with our community. Join us today and stay ahead of the curve!

https://hub.themastermind.city

To Your Success,

Fay and Stacy

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The world of ads has evolved significantly in recent years, with a shift towards user-generated content and the impact of social media platforms and AI. It's no surprise that the landscape of advertising is constantly evolving, and we've had to adapt our own ad strategies in response to these changes.Embracing user-generated content, leveraging the power of long-form videos, and adapting to the shifting trends in social media are key strategies for success in the ever-changing landscape of ads and content.Remember, keeping up with trends and technology is crucial for online businesses, and being part of a supportive community can provide valuable insights and guidance. With the right tools and knowledge, navigating the world of ads and user-generated content becomes more manageable and rewarding.

Join us in The City Hub: https://hub.themastermind.city

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One of the common issues we see is that many entrepreneurs and business owners tend to provide long-winded and vague descriptions of what they do. They believe that using a longer explanation will make more sense and attract a wider audience. However, this approach often backfires, leaving potential clients and collaborators confused and disinterested.

Remember, clarity is key in every aspect of your business. Whether it's networking, podcast appearances, or speaking engagements, knowing what you do and being able to express it clearly is essential for your success.

Want to continue the conversation? Join our Mastermind City Hub.

Become a member at: https://hub.themastermind.city

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In this episode of Hot Topics, Fay and Stacy discuss Facebook's decision to discontinue the API for Facebook groups, impacting third-party apps and streaming services. They emphasize the need for businesses to have a backup plan outside of social media platforms, and the risks of relying solely on platforms like TikTok. In business today, it's important to own and control a community outside of social media platforms, along with the need to stay informed about changes in social media and technology. They also discuss the potential instability of platforms like Instagram, and the failure of subscription models on Instagram. Don't put your business at risk by relying solely on third-party platforms for community interactions.Join us in The City for free training, live coaching and unlimited access to all our courses. ⁠⁠https://hub.themastermind.city⁠⁠Check out our favourite software and the programs we love:⁠⁠https://www.themastermind.city/resourcesLearn more about The Mastermind City:⁠⁠https://www.themastermind.city/

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In this episode, Fay and Stacy dive into the world of podcasts from both the host and guest perspectives. They emphasize the importance of authenticity, preparation, and engaging storytelling for successful podcast appearances. They discuss common pitfalls such as over-reliance on scripted content, lack of authentic engagement, and the necessity for guests and hosts to be fully present during recordings. They also share valuable tips on refining one's message, understanding the objective of podcast guesting, and how to articulate one's story and expertise compellingly. The episode underlines the importance of being adaptable, knowledgeable, and genuine to make the most out of any podcast opportunity, whether as a guest or a host.

Join us in The City for free training, live coaching and unlimited access to all our courses.

⁠https://hub.themastermind.city⁠

Check out our favourite software and the programs we love:

⁠https://www.themastermind.city/resources⁠

Learn more about The Mastermind City:

⁠https://www.themastermind.city/

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Join us for an exciting and insightful discussion in our latest episode! We dive into the fast-evolving world of technology in 2024, where AI takes center stage. Discover how AI is reshaping businesses and daily life, making processes more efficient and effective.

We share our experiences testing various AI tools and programs, selecting the best for real-life applications. With the tech landscape exploding with innovative solutions, we help you navigate through the plethora of options, highlighting the tools that stand out for user experience and functionality. From simplifying copywriting to enhancing marketing strategies, AI is becoming an integral part of everyday operations.

Whether you're a seasoned tech enthusiast or new to the AI scene, this video offers valuable insights into implementing AI in your business and personal life. Explore how AI is already intertwined in your daily activities, from virtual assistants like Siri to personalized recommendations on streaming platforms.

Don't miss out on this engaging exploration of AI technology and its transformative impact. Embrace the future of AI with us and unlock its potential to streamline your workflows and drive success. Tune in now and take the first step towards integrating AI into your operations!

Join us in The City for free training, live coaching and unlimited access to all our courses.

https://hub.themastermind.city

Check out our favourite software and the programs we love:

https://www.themastermind.city/resources

Learn more about The Mastermind City:

https://www.themastermind.city/

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On this episode of the Hot Topics of the week, Fay and Stacy talk about the long sales process for a software they are looking at. Dive in to see how many calls it took and why they had to jump through hoops to go to the next step. They also review what happened and how their experience "didn't work" and what they could have done differently. Learn how you can make your customer journey a good experience for your future customers.

Join us in Mastermind City: A city filled with Endless Masterminds and Limitless Possibilities at www.themastermind.city

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What is the state of online marketing and social media in today's world?  Things have changed a lot recently.  Fay and Stacy chat about what platforms are doing, what they are focusing on, the difference between social media platforms and how platforms are focusing on content creation. How will these changes impact your business? They focus on the how you need to expand the platforms you use beyond Social Media to be visible for your business.  They key to growth now is diversification.  Tune in to find out what this means.   

They also talk about the new LinkedIn feature where you can like, comment and share as your profile or your company page.  What are the pros and cons of this feature? They break it down for users.    

Gain visibility in 8 weeks: https://www.themastermind.city/gia

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On today's episode of Hot Topics, Fay and Stacy talk about the benefits of investing in new software. We test, find ones we love and find ones that we don't like at all. What are the advantages to life time product deals? You are investing in the future of the product.  Tune in to find out why they continue to invest in new products through Appsumo.   

Fay talks about the new program that focuses on community.  We compared it to Mighty Networks, Circle and many other community platforms.  We chatted about why we are not a fan of using Facebook and the drawbacks of keeping it to one social media platform.   

Speaking of community, they also chat about getting to know those in your community, both online and local businesses. They share their recent experience in a local community that didn't know other businesses on the street. It's important as a local business to know others in the neighbourhood.    

Shout out to Summit Social House - Coffee & Bikes in Collingwood, ON for our excellent experience!  

PS - there might be singing at the end of the episode #abba

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In today's episode of Hot Topics, Fay and Stacy dive into the new show on Prime about Gian Luca Vacchi who calls himself a Life Style Pop Star. They chat about the show and how fascinating it is to follow his lifestyle and his growth on Social Media.    

They also showcase the new features on Instagram where you can pin posts to your profile, upload 90 seconds on reels and much more.

Ready to make a lasting impact on a global scale? Check out: https://www.themastermind.city/

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We rarely think of self care as it relates to our business. If you want to have your business or brand succeed or try something new, you have to take care of yourself first. One of the reasons we decided to do the summit is to figure out ways to make us feel better in order to be productive.

Are you stuck in your business? Sometimes your business just need a jumpstart. Short, immersive, action focused time can be exactly what you need to get things started. https://www.themastermind.city/workwithus

Do you like to travel for business? Tune in to learn what it's actually like to travel for business. It sounds glamorous, but it comes with its challenges. As Fay expresses, Entrepreneurship is not for the faint of heart. We never rest and always hustle. You need to put a strategy in place to have boundaries with your time and your laptop. What strategy will work for you? You are more productive when you are focused.

They also dive into the details of a recent copy cat where they learned that someone directly copied their exact wording, brand and colours. Learn what they did and how authenticity is important for your business and brand. Use scripts as inspiration and not copy exactly. Using our own words will help your brand sound like you.

If you are interested in speaking at our summit in August, summit an application here: https://www.forest17.co/callforspeakers

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When is email support too much email support?  Stacy asked Fay this question on today's episode of Hot Topics.  Do you find your clients email you too much?  Where is the line? When is it too much and you need to move them to a session and have them pay you for your time?  Tune in to find out what to say, how to word your response and what happened when Stacy did that exact thing with a recent client.

They also chat about pricing your services and how you get what you pay for. If you work with someone you are just "ok" with, the motivation is just not there.

This episode also gives a sneak peek to what they have been working on for the past few months.  Things take longer than expected and those "do this one thing and you will make millions" don't work.  There is no such thing as an overnight success.

Want to see all the programs that Fay and Stacy use in their business?  Head over to https://www.themastermind.city/toolsandresources 

Ready to make a lasting impact on a global scale? Check out: https://www.themastermind.city/

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Fay and Stacy share their experience of being behind the scenes at the Juno Awards. From the production, to the performers to the teleprompter.  It was interesting to see what goes on behind the camera. Tune in to hear their take.  

Fay and Stacy also talk about Uber and Lyft and why they love using companies like that. They chatted about being a consumer, how customers are rated by these companies and why it's important to do the right thing.    

Want to make a lasting impact on a global scale?  https://www.themastermind.city/

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What does it mean to use Social Media with intention and when you need a digital detox?  Fay and Stacy explored this topic on today's episode of Hot Topics.  They talked about enjoying the view and being in the view instead of always feeling like you have to document the view.  Your business will thrive when you take time for yourself.   Stacy left a tip at the end about ensuring you check everything on the back end before you do a launch.  Tune in to find out what happened and how you ensure it doesn't happen to you.    

Ready to make a lasting impact on a global scale?  Join us in the city... Mastermind City.  https://www.themastermind.city

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May the fourth be with you.  Today's episode was recorded on Star Wars Day and we chat about Star Wars and self care. We dive into why the Star Wars franchise is popular and why self care is so important. It doesn't have to be so rigid that if you miss a day that you feel like you have fallen off the wagon. We give a shout out to Shaun T from Hip Hop Abs. Learn how small actions consistency can lead to big results.

Stay connected with us in the City... Mastermind City: https://www.themastermind.city

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In today's episode, Fay and Stacy talk all about tech. They chatted about audio (how bad sound can be a huge distraction), video, microphones, webcams, equipment they use, the best software they found and the best gadgets. They chat about it all as it is one of their favourite topics due to their love of tech, both hardware and software. 

Check out all the software they use for their business at: https://www.themastermind.city/toolsandresources

What's going on in the city?  Find out more at: http://themastermindcity.com/

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When you put yourself out there, it can come with people who are going to say negative things.  This happened recently to Fay and Stacy on one of their posts.  Watch to learn what they did and how they handled it.  They also received a very interesting comment about their partnership.  People will make assumptions about you, your business and your brand. How you react is up to you.

Ready to make a lasting impact on a global scale? Check out: https://www.themastermind.city/

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Are you thinking Tik Tok or Instagram Reels are not for you because you are don't want to do the latest trends?  Being yourself on camera is so important these days as people are seeing you on video on many different platforms.  Join Fay and Stacy in this weeks episode of Hot Topics as they discuss the latest trends and why it might not be good for you, your business or your brand. We compare it to seeing a character on TV and then seeing them on a talk show.  If you are going to be a character on Social Media, then admit you are a character. Being yourself and putting your own spin on your videos will have way more impact. 

Looking to get more visibility for your business?  Here are a few ways to work with us: https://www.themastermind.city/workwithus

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The saying goes... "if you are not embarrassed by the first video you put out, you are doing it wrong." Stacy shared her story about the first online challenge she created back in 2016 and how she would never put something out like that today.  Hint... she sounded like Mickey Mouse. Fay may have laughed a little too much.  Take a listen and learn the dos and don'ts of video and how you can bring your knowledge and expertise from your previous jobs or careers to your entrepreneurial journey.

What gets you out of bed in the morning.  What excites you about your business? Stacy and Fay talk about what what they love about their business. 

What do you do when someone gives you a great idea for your business?  Do you run with it or think "nah... we are good with what we are doing".  Fay and Stacy both share stories about the impact of how one small shift can make a big difference.

Learn more about how to work with Fay and Stacy: https://www.themastermind.city/workwithus

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We all need professional photos for our social media, website, landing pages, etc.  Fay and Stacy had a branding photoshoot done recently and they share their experience, how to handle things when you don't feel like having your photo taken and why you should hire a photographer that you trust.  It is also important to plan ahead.  What poses do you need?  Where will the photos be used?  And what should you wear?  We cover all of this in this weeks episode.    

Want to focus on your brand visibility?  Here is how to work with us: https://www.themastermind.city/workwithus

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Most people don't want to commit to long term coaching contracts or take a year to make impact or to learn how to do something.  People's attention spam is shorter and they want immediate action steps. With long coaching contracts, people start to phase out and rarely make it the entire year. Short & focused bursts is what makes things happen! In today's episode, Fay and Stacy dive into what all that means and how coaching has shifted to bite-sized/snack-sized pieces or "chunkable" trainings.  What are you doing to move you or your business forward?  What do you want to learn?   

Learn more about our new coaching services:

https://www.themastermind.city/workwithus

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What have been your biggest lessons from 2021?  Fay and Stacy talk about their biggest lessons and how they are using this time to plan for the year ahead.  Learn about how Fay was able to learn the lesson of letting things go and how Stacy embraced flexibility with our ever changing landscape.  

Ready to make 2022 your year of being epic?  Join our challenge and create your one page business plan to make 2022 a huge success. 

http://theyearofbeingepic.com/

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Fay and Stacy cover a lot in today's episode of Hot Topics.

Are you on the naughty or nice list? Who are you blaming? The elf? Maybe you have procrastinated? Are you still in the Covid fog? Do the quiz to find out which list you are on and find out who the greatest entrepreneur is of all time.

http://blametheelf.com/

Fay admits she is on the naughty list.

Have you started to think about planning? Stacy is a planner junkie, but there has to be a better way. Have you tried digital planners? That is a perfect way to use the one page business plan that goes with the new year challenge.

Join the challenge to kick off 2022 on the right foot. Great way to organized and ready for the year ahead: http://theyearofbeingepic.com/

Fay and Stacy also gives listener a surprise gift. Take a listen for find out how to claim your FREE Christmas gift!

How are you spending your holiday season? Are you following traditions or doing things differently this year? Fay and Stacy discuss how change is good and how people are more open to changing things up this year. Do you watch holiday movies? What is your favourite? They discuss which ones they are watching and are always looking for new ones. Comment with your favourite holiday movie.

What is the best way to position your product or service for marketability? Fay and Stacy outline the best ways to position you, your brand and your products/services for the best outcome.

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What goes into a plan?  Fay and Stacy talk about this and how they get ready for the year ahead.  They also chat about come of the social media trends for 2022, how people are not as focused on material "things" any longer and how influencer marketing has changed over the past few years.  

Join our New Year New Plan, Year of Being Epic 5 Day challenge to kick start your new year.

https://www.themastermind.city/5daychallenge2022

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Fay and Stacy cover a lot in this episode of Hot Topics.  Have you ever texted someone back in your head?  Or didn't hit the send button?  That happens to them as well.  They talked about the final stage of Fay's move, the launch of one of Stacy's clients, cultural norms and how weddings have changed over the years.  Find out how all these topics relates to one another.

You can join our Tik Tok Challenge by going to: https://www.themastermind.city/tiktokchallenge

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Fay and Stacy covered a lot in this episode of Hot Topics.  How to be a good guest and host on your social media feed, podcast, radio show or video show is important for your brand.  Whether you agree or disagree, it's important to have a respectful conversation.  Want to know what podcasts we are listening to?  Check out our podcast directory where we list shows that we like or produce.

https://www.themastermind.city/podcastdirectory

Fay and Stacy also talked about Fox news anchor, Laura Ingraham becoming confused when she believed a guest discussing the Netflix television show You was actually referring to her. Here is that reference:  https://www.tmz.com/2021/11/16/laura-ingraham-confused-you-netflix-measles/

They also dived into how watching a TV show that you have seen over and over again can be a type of meditation.  How many shows do you watch over and over again to the point that you know all the words?  Comment below and let us know.

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Todays episode is all about customer service.  Fay rants about her experience with Uhaul and not offering another solution.  They talked about how businesses can offer better service by providing solutions.  We all know that businesses make mistakes and things happen, but it's the solution that showcases the integrity of the business.  What do solutions look like?  Fay and Stacy talk about which kind of solutions are the best for customers. And with Black Friday coming up, they also talked about the way to find the best deals.  

Connect with Fay and Stacy on Instagram @mastermindcity

https://www.themastermind.city/

Check out our free resources: https://www.themastermind.city/store

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Fay and Stacy covered a lot of hot topics in this episode.  Do you get unwanted advise?  How do you handle it?  Fay shares her experience when someone gave her advise that she didn't ask for.  Fay also shares her options on Gwyneth Paltrow's new show, Sex, Love and Goop. Where is your comfort zone?    

There is a new Instagram feature that everyone is raving about that Stacy thought was underwhelming.  What are your thoughts?  Will you use this new feature? They share their thoughts on scheduling your Instagram lives.

Want to take a sneak peek inside our Global Impact Accelerator Program?  Join us backstage by heading to: https://www.themastermind.city/backstage

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If someone asked you to be a guest on a podcast, video or social media live, could you show up anytime or do you need a script? If you host your own show, do you supply your guests with questions?  Fay and Stacy discuss how to show up authentically online without notes. And what happens when you shine on social media but then you don't have your script in front of you?  How does that impact your online reputation?  

Fay and Stacy also discuss the consequences of one of the men on the recent bachelorette episode when he was found with notes in his room. Hint, there is always a business lesson from watching the show.  

Ready to make impact on a global scale?  Check out our Global Impact Accelerator at https://www.themastermind.city/gia

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In today's episode, Fay and Stacy talk about everything from taking breaks in your business, networking online and how to make tech decisions.  

Do you take breaks in your business?  Taking a break when you need to clear the clutter away, it makes a huge difference.  You come back with more clarity and focus.   

What are the best ways to network online?  Watch to learn the lessons from their Networking Power Hour.  

How do you choose what tech you need for your business? What are things to look for?  Fay and Stacy discuss what you need to know before you buy.

Ready to make an impact on a global scale?  Our next session of our Global Impact Accelerator is starting soon.

Join us here: https://www.themastermind.city/gia

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What is the latest on stories? Why did Twitter and LinkedIn get rid of stories? What is happening with Instagram stories?  Fay and Stacy discuss this and how to start visualizing your 2022 year.

Ready to make an impact on a global scale?  Our next session of our Global Impact Accelerator is starting soon.  

Join us here: https://www.themastermind.city/gia

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You don't always have to create new.  You don't have to reinvent the wheel.  Sometimes, what you have in your archives is fabulous and can be used in a new way.  Even if you posted something only a few months back, you can re-use. We love re-using content in new ways. Are things worth changing?  Use what works.  Fay and Stacy talk about this, Fay's move and how things went for our GIA grads.

Learn more about how you can join our next session of our Global Impact Accelerator (GIA) here: https://www.themastermind.city/gia

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Are you the type of person who is highly scheduled or can fly by the seat of your pants?  When you are running an event, workshops or conference, how can that impact the audience experience. Fay and Stacy share their tips on how you can keep things on track while also building in flexibility by honouring your calendar and making things for your personal life and business life a priority. You always have time for things that you make as a priority.  

Stacy also shares her experience at Steinhart Distillery making her own vodka at the distillery.

Are you ready to make a lasting impact on a global scale?  Our next session of our Global Impact Accelerator starts soon.  Go to joingia.com to learn more. 

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Just when you think a product is amazing... they make it better.  This is true for a lot of things especially when it comes to technology. Fay and Stacy discuss how to stay current and why it's important to continually improve on your own products (physical or digital) and/or services.

Join us in The City... Mastermind City. 

https://www.themastermind.city/community

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After a year of going LIVE multiple times a week, we have learned a lot and want to share with you our learnings along with the pros & cons and the fun & challenges so you can rock your live videos.

Join us for our Summer School Global Impact Accelerator.

https://www.themastermind.city/gia

FREE resources and Training:

https://www.themastermind.city/community

Unlock the secrets to Global Authority and Influence without having to hire outside help or know any tech with this FREE Webinar:

https://www.themastermind.city/webinar

Discover your Authority & Influence Score for FREE:

https://www.themastermind.city/aiscore

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There seems to be a trend towards Done for you options, templates and plug and play.  Fay and Stacy talk about this trend and how you need to focus on planning before looking at the tech. It's important to check out podcasts before you start a podcast.  Or record a video before you decide to launch a YouTube Channel.  Don't jump ahead.  Learn the best ways to get started. 

Join us in the City, Mastermind City. https://www.themastermind.city/community

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Have you ever posted something and then deleted it after having internet regret?  Does that stop you from going LIVE?  Fay and Stacy discuss how to handle internet regret, how cancel culture impacts internet regret and how to handle your own inner critic.  We also kick off our journey of buying a farm and how you can follow along with us.

Continue to conversation with us in the City, Mastermind City, our online community. 

https://www.mastermindcitycommunity.com/

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Public Speaking can be a huge fear for people.  And pushing yourself outside your comfort zone by being brave can help you in all aspects of your life and business.  Fay and Stacy talked about getting yourself out there, starting ugly but not "cheugy". Watch to find out the one thing you can do to step outside your comfort zone.

Continue the conversation with us in our community.  

https://www.themastermind.city/community

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Sometimes the best laid plans are not how it ends up when you are finished.  There is re-jigging, re-working and re-confirming before you get it right. Fay and Stacy talk about the importance of soft launches, beta groups and asking for opinions.  Even when you finally have it all figured out, you have to let go of the original idea and let it go the way it is supposed to go.

Join us in The City to continue the conversation. themastermind.city

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What do you do when you have a bad day?  Meditate? Listen to music? Watch TV? Find a distraction?  Sometimes, life is not sunshine and rainbows.  There are days that are tough.  Listen in to find out how Fay handled her bad day on the same day that Stacy had a great day with tech. Until an online appointment tried to get booked.  Learn strategies for your online booking calendar and how to avoid the trolls. 

Join us in the City, Mastermind City:

https://www.themastermind.city/community

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On today's episode, we chat about how making mistakes and being persistent can pay off. Are you afraid of being too persistent?  What happens when you make a mistake on a mass email?  Can they both pay off?  We think so. Listen to find out what happened when Stacy left information off a promo email about her LinkedIn Challenge and how Fay was pitched by a persistent individual on LinkedIn and how they were able to get her to say yes. 

Connect with Fay & Stacy in Mastermind City community here: https://www.themastermind.city/community

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Have you ever been so loyal to a brand and they let you down?  Or tried something new for your own brand only to find out it didn't feel right?  On today's Master Talk Hot Topics, we discuss brand loyalty, brand disappointments and how to stay true to your own brand. Not only staying loyal to your own brand with your platforms and interactions, but also loyal to your following and customers. 

brandloyalty #jillybox #customerexperience

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What is the latest in the Apple world?  Fay and Stacy discuss their favourite tech that was just announced. From cool colours to faster technology to subscription podcasts... this episode covers it all.

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On today's episode, we discuss the customer experience when mistakes are made and how side parts & skinny jeans are dead.  What do you think?  Weigh in with your comments below.

Keep the conversation going.  Join us in our Community, the Digital Destination for Entrepreneurs.

https://www.themastermind.city/community

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What does body image, fitness reboot and filters have to do with Business? Today's Master talk was inspired by Stacy's experience with an online fitness class and Fay reading an article about a recent photo posted by Khloe Kardashian. Enjoy!

Continue the conversation with us in our new community.  See you in The City. 

https://www.mastermindcitycommunity.com/

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Do you feel overwhelmed about what to do first, so you don't do anything?

Even when you enjoy what you’re doing, when you feel daily pressure to take care of yourself, your family, your clients and your work, it’s easy for overwhelm to kick in.

We all have so much going on, so many different things, regardless of our lifestyle. No matter who you talk to – they’re busy!

Ready to learn how to do more in less time? Spend more time doing what you love and loving what you do? 

Join us for this Master Talk on how to Master Overwhelm. 

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The more you know your audience, the more powerful your marketing efforts will be.

With a clearly defined target audience/customer, it is easier to how & where to market to them and which types of messaging will resonate with them. They want to feel connected to your brand.

Join Fay & Stacy in this episode to learn how to understand your audience/customer.

Connect with us:

https://www.themastermind.city/

http://joingia.com/

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Your potential customers want to get to know the person behind the business. It’s not enough to have a quality product or service, you need to know how to talk about it in a way that differentiates you from the crowd. No other business has YOUR story. In this episode, learn how to use your story to build trust with your audience to have major impact and what you need to know to start incorporating your story into your marketing.

Ready to have a lasting impact on a global scale?  Join us at joingia.com

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Are you ready to put it all together? It's time to Master your Strategy.

In this episode, learn How are you going to do all of that, Take your big idea and make it into a reality and Understanding all the pieces.

Ready to have a lasting impact on a global scale?  Join us at joingia.com

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Do you know what you do? Do others know what you do?  Being clear on how you talk about what you do can help others either want to learn more, hire you or refer you to others. In this episode, learn the new elevator pitch.

Ready to have a lasting impact on a global scale?  Join us at joingia.com

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Do you want to sell your knowledge online or create an online course that brings in a constant stream of income? Online products can be Master Classes, Online challenges, Full or mini Courses, Certifications, etc. The options are limitless. Learn what you need to know to create your online products.

Ready to have a lasting impact on a global scale?  Join us at joingia.com

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Find your voice and share it with the world. In order to have Global Impact, you need to get your message across all platforms and podcasting is the perfect way to become the authority in your industry. Your story needs to be shared and the world needs your voice.

Are you ready to get your show on the air? There is no better time to start a podcast and we want you to feel empowered and confident about starting your podcast.

Ready to have a lasting impact on a global scale?  Join us at joingia.com

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Lead magnets are one of the best ways to increase email subscribers and build your list. If you don’t have a lead magnet or you don’t have a good one, then this resource could literally be a game-changer for your business. Join Fay and Stacy to learn the best types of Lead Magnets for your business.

Ready to have a lasting impact on a global scale?  Join us at joingia.com