The Voice of Business: Recent Episodes

FT Press

The Voice of Business features ideas and perspectives on the developing strategies for leadership, management, operations, human resources, marketing, sales and the global economy.

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Corporations are downsizing, but investing more in people who occupy critical, wealth-creating roles. So human talent is highly valued -- but some roles are more important than others. Dr. Paula Caligiuri talks about what this means for your career.

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Martha Finney and Duncan Mathison, authors of "Unlock the Hidden Job Market," discuss what has changed in hiring and jobhunting in recent years -- and highlight what works or doesn't work today.

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Martha Finney and Duncan Mathison, authors of "Unlock the Hidden Job Market," debunk a common myth in jobhunting -- and extoll the benefits of jobhunting when you're unemployed.

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Martha Finney and Duncan Mathison, authors of "Unlock the Hidden Job Market," introduce the hidden job market: jobs that never get advertised or posted, which make up 70% of all positions -- and are often better opportunities than the posted positions.

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"Rethink" author Ric Merrifield talks about the "how" trap, the way that companies and individuals get stuck when they focus on processes rather than goals, and how rethinking your customers' needs can lead to strategic cost-cutting.

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Dev Patnaik, author of "Wired to Care," reveals the importance of getting the proper perspective.

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Dev Patnaik, author of "Wired to Care," discusses the need for "open empathy" organizations.

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Dev Patnaik, author of "Wired to Care," shows the power of customer connection.

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Dev Patnaik, author of "Wired to Care," explains what makes the most innovative companies successful and prosperous.

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Ed Hess, author of "So, You Want to Start a Business?," answers this question: Why do customers buy?

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Ed Hess, author of "So, You Want to Start a Business?," uncovers the most common myths about entrepreneurship.

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Adam Hartung, author of "Create Marketplace Disruption," describes how to follow the success formula--and stick with it!--even in tough economic times.

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Ed Hess, author of "So, You Want to Start a Business?," uncovers the 7 most common reasons behind business failure.

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"Your Job Survival Guide" authors Greg Shea and Robert Gunther explain the concept of personal security when it comes to your career.

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Ed Muzio, author of "Four Secrets to Liking Your Work," reveals three tips for surviving the economic downturn.

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Robert Brunner, author of "Do You Matter?, "discusses the development of customer loyalty. Brunner is interviewed here by Stewart Emery.

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Robert Brunner, author of "Do You Matter?," discusses creating ideas around convergence in the marketplace. Brunner is interviewed here by Stewart Emery.

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Robert Brunner, author of "Do You Matter?," discusses the customer experience and its effects. Brunner is interviewed here by Stewart Emery.

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Robert Brunner, author of "Do You Matter?," discusses the changing face of the customer. Brunner is interviewed here by Stewart Emery.

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Robert Brunner, author of "Do You Matter?," discusses the development and writing of his new book. Brunner is interviewed here by Stewart Emery.

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"Your Job Survival Guide" authors Greg Shea and Robert Gunther describe how to find the "eddy" in your career.

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"Your Job Survival Guide" authors Greg Shea and Robert Gunther describe how to apply to techniques of a kayaker to navigating the workplace.

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Peter Navarro, author of "The Coming China Wars," explains the water pollution problem facing China today. The recent high pollution levels in Chinese lakes have destroyed local fishing docks and raised bottled water prices in the country.

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Peter Navarro, author of "The Coming China Wars," describes the dangers of buying cheap Chinese products at a discount. Many times these products are counterfeit. They cost a fraction of the price of the authentic products, and present a number of dangers.

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Jim Champy, author of "Outsmart! How To Do What Your Competitors Can't," explains the benefits of building on a company's brand recognition and reinventing it when necessary.

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Jim Champy, author of "Outsmart! How To Do What Your Competitors Can't," reveals the traits all "smart companies" have in common. Customers rule and culture drives are just two of the rules successful companies live by.

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Author Neale Martin reveals the central flaw in marketing theory and business strategy–-that customers are consciously aware of what they’re doing. He exposes why billions of advertising dollars are wasted and why even satisfied customers aren’t loyal.

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"What's Stopping You?" co-author Bruce Barringer helps to dispel the most common myths that keeps people from starting their own business.

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Bruce Barringer, author of "What's Stopping You?," presents an objective perspective on entrepreneurship that breaks through the myths stopping people from starting new businesses.

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Brian Till and Donna Heckler, authors of "The Truth About Creating Brands People Love," reveal the key steps to crafting the best brand.

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"The Truth About Confident Presenting" author James O'Rourke outlines the best methods to get your audience to really listen to what you have to say.

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"The Truth About Hiring the Best" author Cathy Fyock reveals the best method of questioning to identify the best candidate for the job.

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“A World of Wealth” author Tom Donlan discusses how today’s high gas prices indicate an energy shortage. The rising wealth of people in poor countries, who can now afford to pay for gas and electricity, creates a shortage in the world’s energy supply.

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It’s really not that hard to quickly achieve breakthrough performance. If you have the courage to follow these tips and to pause briefly up front to put in place a transformation process architecture that is specifically geared for speed and engagement, you’ll master the new management disciplineof speed. Bob Miles, co-author of "Big Ideas to Big Results," shows you how.

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Experienced public relations professional Deirdre Breakenridge defines the greatest revolution in her industry: PR 2.0, the convergence of PR and the Internet which has produced a new breed of savvy web/PR marketers. Deirdre introduces her new book "PR 2.0" with a look at the key tools and techniques of this practice, and how it's being used in the 2008 presidential elections.

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Ed Muzio, co-author of "Four Secrets to Liking Your Work," tells workers how they can take an outsiders view of their work problems to see how they might change or do something different to be more productive in the workplace. Remember, you may not have to quit to get the job you want.

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"Ultimate Leadership" author Russ Palmer discusses how to get people to follow your lead, by bridging your followers' goals with the larger goals of your organization. He also talks about how motivation is more than just compensation and bonuses; the non-rational things like recognition and praise may matter even more.

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"Ultimate Leadership" author Russ Palmer discusses the importance of context in leadership -- the execution of leadership principles in a given situation -- with examples including crisis management (Exxon Valdez), top-down leadership (military), an organization of peers (academia, law or accounting firms), and entrepreneurs.

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"Ultimate Leadership" author Russ Palmer talks about his experiences leading in different environments and contexts, and explains some key principles every potential leader should know.

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You don't have to inherit a fortune or run your own company to have a comfortable nest egg for retirement. In this audio podcast, "Make More, Worry Less" author and Certified Financial Planner Wes Moss introduces the idea of "entrepreneurs under cover": employees who take ownership of whatever job they're doing, operate within their organization, and project an entrepreneurial spirit in order to maximize income, job security, and control of their time.

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"Make More, Worry Less" author Wes Moss encourages you to be entrepreneurial in whatever job you choose to do! In this audio podcast, Moss introduces some key goals and concepts from his book, talks about how Albert Einstein should figure into your job selection process, and outlines his "HUNT" formula of personal success principles of high earners.

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"We Are Smarter Than Me" co-author Barry Libert talks about how the book came together and about being "naked" in a corporate world in this interview with Profit Magazine editor, Kim Shiffman.

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Steve Swasey, Director of Corp. Communications for Netflix talks about being a part of the largest online movie rental business in the world, how Netflix runs a customer driven organization and most importantly, the value of partnering with the blogosphere. Netflix is featured in the new book "We Are Smarter Than Me," available now from FT Press.

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Hear Common Angels founder and managing director, James Geshwiler, talk about the way that community is revolutionizing the angel investing process. Common Angels is featured in the new book "We Are Smarter Than Me," available now from FT Press.

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Kelly Thompson, EVP and long-time veteran of iStockphoto Inc. talks about his company's open culture, the importance of their employees participating in their customer community (including selling their own photos) and some best practices around building a community. iStockphoto is featured in the new book "We Are Smarter Than Me," available now from FT Press.

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Listen to Idea Crossing CEO&Founder, Anil Rathi as he talks about the ways his company helps businesses like Hilton, Red Hat and Harley Davidson use narrow slices of crowds ("crowdcasting") to create innovation. Idea Crossing is featured in the new book "We Are Smarter Than Me," available now from FT Press.

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"We Are Smarter Than Me" includes a case study on Angie’s List. Angie Hicks, discusses the origins of Angie's List, a growing community collection of homeowners' real-life experiences with local service companies.

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"We Are Smarter Than Me" includes a case study on Cambrian House. Cambrian House VP of Communications and "Crowdsourcing" pioneer Jasmine Antonick talks about partnering with their customers to create better products, develop new software ideas and get real-time feedback on the direction of the company.

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"We Are Smarter Than Me" includes a case study on the Strock and the company Best Buddy Pet Products. Strock inventor Lyn Townshend discusses the origins of the Strock, an innovative pet product, and her experience seeking start-up funding for her company Best Buddy Pet Products at Prosper.com.

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Success Built to Last author Mark Thompson interviews Ed Penhoet, President of the Gordon and Betty Moore Foundation, about how entrepreneurs exaggerate stories of their success.

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We Are Smarter Than Me includes a case study of Prosper.com. E-Loan and Prosper.com founder Chris Larsen talks about the next-gen internet financial lending products for consumers, and incorporating the emerging benefits of social networking.

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Bonita Thompson, Research Director behind Success Built to Last, shares an abridged description of the research and the findings.

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Ignited author Vince Thompson shows managers how to light up their companies and careers for more power, more purpose, and more success.

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Turning Silver into Gold author Dr. Mary Furlong describes opportunities in the new Baby Boomer marketplace.

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Success Built to Last author Mark Thompson interviews Senator John McCain about his new definition of success.

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Success Built to Last author Mark Thompson interviews author Maya Angelou about her grandmother's lessons about how to change her view of the world.

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Success Built to Last author Mark Thompson interviews Michael Dell, Founder and Chairman of Dell Computers, about his personal success with Dell.

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Success Built to Last author Mark Thompson interviews President Jimmy Carter shortly after winning the Nobel Peace Prize to discuss what success really means to him.

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Attorney Denise Howell and Prof. Mike Madison look at the opportunities and challenges companies face in deriving value from communities, and how they measure success. Plus, a look at the We Are Smarter Than Me community-written book project from Pearson Education.

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A talk with Tim Moore, VP/publisher of Pearson Education, and Barry Libert, CEO of Shared Insights, about the experimental project to publish the wisdom of a crowd and examine a new type of thought leadership: We Are Smarter Than Me.