Other Topics: Recent Episodes
Two Guys and a Question
Websites, social media, blogs. These are all innovations of the past ten years in funeral service. We now all know we must do more than participate we must dominate these various forms of community interaction. Does this mean we should ignore more conventional forms of media? Should we somehow meld conventional with these newer forms? [...]
Whether for identification or at the request of the family we are increasingly asked to allow viewing of an unembalmed body. As with most everything, there is a right way and a wrong way. A professional way and an unprofessional way. Danny and Alan discuss the professional way to communicate with and advise a family [...]
With the majority of families choosing cremation, we begin to wonder if embalming is still relevant. Turns out we think so. What do you think?
Danny Jefferson shares practical tips for getting more out of your day without spending more time at work.
Last Fall Danny and Alan attended the NFDA Convention in Baltimore. What they saw and experienced led them to start thinking about what needed to happen to reverse years of decline. Are you a leader? A potential leader? or do you just want to get your own firm moving in the right direction. Danny and [...]
Danny and Alan discuss what customers really want and reveal the true opportunities for our future.
Alan and Danny talk about the unrealized opportunities for funeral service practitioners. Including a special insight on recruiting young people into the profession.
Alan and Danny explore the impact of a death on funeral professionals when it is someone they know.
Not often discussed or, even, acknowledged. What happens when a deathcare professional loses someone close to them? Danny and Alan get personal as they discuss a current circumstance.
Danny and Alan interview Duane Hills President of Joseph Gawlers and author of a new book on the history of that iconic institution. This is a MUST-READ for funeral service practitioners. Click here to buy a copy.
Alerted by Tom Anderson's Funeral Director Daily, Alan and Danny discuss highlights of the proposed revisions to the FTC Funeral Rule and how they would respond if it passes...which it probably will. To go directly to the Funeral Director Daily article where you can also access the proposed new rule CLICK HERE.
Our apologies, this didn't work last week. Danny and Alan discuss the in's and outs of funeral directors owning cemeteries.