Featuring leaders from Australia and across the world, the CX Matters Podcast provides insights, best practice tips and thought provoking content for the contact centre, customer experience, digital experience, customer service and employee experience industry brought to you by the Australian Customer Experience Professionals Association (ACXPA).
Whether you are new to the industry or a seasoned veteran looking for a competitive edge, we have a range of speakers covering a range of topics to make it easy to find the insights and inspiration you need.
Featuring regular host, Justin Tippett (CEO of ACXPA) and joined by other members of the ACXPA Advisory Boards, the CX Matters Podcast will be your one-stop-shop for all things Call Centre, CX, Digital CX and Employee Experience and how, and why they are all critical to business success.
Dr. Joseph A. Michelli
Julia Ahlfeldt, Certified Customer Experience Professional
CELab
Beyond Philosophy LLC
TestBox
Radim Hladis
None
Customer Success Podcast
Guy Patty
CX of M Radio
LaunchPod Media
Shep Hyken & C-Suite Radio
Lynn Hunsaker
Paul Linnell
Planhat & Anika Zubair
Bigears
Joey Coleman and Dan Gingiss
Adam and Jeannie
Irit Eizips & CSM Practice
Limousine Service
Gainsight / StudioPod Media
Matt Myszkowski
MaxContact
Ankit Aggarwal
Thomas Connery
moderncx
Jim Clemmer
Customeruplift.com
Productboard
Support Secrets
Plantt
ProfitWell Recur
Paul Hagen, Mike Manfredo
inSided
The MESH
Johan Majlov
Andrew Ice
Sam McHugh
Andi Deeks MIoD MIMI
Hosted by Christopher Brooks, ECXO UK Ambassador
Eric Graham
The Jasons Take On...
Mindful
MJ Durkin
SAP
Business Training Works
Dr. Terrence E. Brown
Paula Hansen, SAP Customer Experience Chief Revenue Officer
Paolo Fabrizio
Khellz Miranda
Jacob Adewumi
ThinkThru, Inc.
SentiSum
Dan Gingiss & Dan Moriarty
Nicole Stanley
daniel walter
Freshdesk Podcasts
Areneva
Jason Whitehead & Jason Noble
Dr. Jason Price
Marija S.Pilley
Mark Slatin
Klaus
Stacy Sherman, DoingCXRight
HGS Podcast
None
None
Totango
Inbenta
Abhijeet Khadilkar
deBBie akwara
Erik Pfannmöller
BrendaSBrunet
Nils Vinje
Revamped Self
Strikedeck & Kristen Hayer
David Reid
Break The Cycle
Flatfile
mabcx
Christopher Brooks
Gavin Scott
Fruits Vegetables
Pixeloute
Jelsa Del
Don R. Crawley
Josue Tello
Gladly
mason zetina
Blake Morgan
Rick Denton
Kimberly Kapes
Nicholas Roberge
Tracey Finlay
Find a Painter in Your Area
Jamie Munoz & Lisa Peterson
Care Branding and Coaching
Institute Of Customer Experience Management (Ecole hôtelière de Lausanne)
Johan Nilsson & Lincoln Murphy
Sheikh Faruk