Cashing-In with Tidel: Recent Episodes
Tidel
They say, "Cash is king." Cash management is indeed critical, but so are the relationships, foundations of trust and support that help you achieve your goals. For key cash-management ideas and solutions, tune in to Cashing in with Tidel.
Automating non-value adding functions is becoming a critical initiative in the retail sector, and cash handling can play a key role in such strategy. David Barclay, Vice President of Marketing at Tidel, joined host Tyler Kern to discuss Tidel’s newest cash recycler, the TR180, which was designed to help retailers automate back-office cash handling tasks.
Cash recyclers offer numerous benefits to a retailer to help automate the manual handling of cash. In evaluating a recycler, several variables should be considered, such as speed, configurability, number of denominations it can recycle, and overall note capacity – to name a few. “The TR180 addresses a very broad segment of the market, those retailers that may not sit at the highest end of the daily cash volume spectrum, yet still deal with a measurable volume of cash on a daily basis that warrants an automated solution. Based on its configurability, capacity, and connectivity to a wide range of peripherals, we feel the TR180 provides the right balance of system economics and rich feature set to make it a very compelling cash recycler for a large segment of the retail marketplace.”
The pandemic accelerated a lot of growth and change, especially when it came to cash-free and digital payment options. Cashless stadiums create unique and pleasurable experiences for guests, as they can pay quickly and easily in the parking lot all the way to the hotdog stand.
On this episode of Cashing-In with Tidel, Host Tyler Kern talked with David Barclay, Vice President of Marketing at Tidel, about the trends of cashless facilities at sports venues.
Businesses have worked to create omnichannel experiences for customers. One significant way they can do this is by using cashless payment options that start in the parking lot where consumers can pay for parking via an app, website, or credit card. They then can use their digital tickets to access the venue. From here, they then stop at the food stand to score some booze and food via cashless payment, followed by a quick stop at the gift shop.
“It seems to be a recent trend, and I think the Mercedes Benz Stadium in Atlanta, where the Falcons play, got this thing started,” Barclay said.
When a stadium is “cashless,” it means they have set up POS terminals that only take debit, credit, or forms of mobile payment, such as Apple Pay or Samsung Pay, according to Barclay. But, cash-paying customers aren’t left in the dark. Businesses have invested in kiosks that act as “reverse ATMs” where cash can be put into the machine, and it will spit out a pre-paid debit card.
This leads to many benefits for stadiums, as it leads to “faster transaction times and therefore lower wait times in line, but also they make more money by mandating those forms of payment,” Barclay said of how studies show consumers spend more when using plastic.
Has the hype around cryptocurrency blinded people to the drawbacks? Is it a payment method or an investment? Will it still be relevant in 20 years?
When consumers think of ecommerce payment methods, debit and credit cards are the most prevalent forms of plastic they'll pull out of their wallets to make a purchase. But a recent report finds as many as 6.5 percent of American households do not have a bank account. Retailers are beginning to realize these cashless, ecommerce payment models don't work for all consumers.
Dallas-based Tidel is helping bring cash automation solutions to retail by providing proven cash management systems that enables to gain a better handle on how they manage their cash, and cater to the cash-paying consumer. To discuss, host Daniel Litwin sat down with David Barclay, Vice President of Marketing for Tidel for this episode of Cashing-In with Tidel.
The U.S. Federal Reserve reports that Americans use cash for as many as 30 percent of all their transactions. Yet some retailers have attempted to stop accepting cash altogether, saying it was risky for their employees to accept and costly to transact. Regulators in New Jersey, Philadelphia, New York City and San Francisco reacted and banned cashless stores, saying that refusing to accept cash is discriminatory.
“Being in the cash business, it’s significant, because (there) are a lot of people in our country that don’t have a bank account or are underbanked in terms of leveraging other institutions beside a bank to handle their cash needs or their business needs,” Barclay said. “Really what it means is a lot of these folks are paying in cash, whether it’s at a brick-and-mortar retailer or (where) they’d like to pay with cash for their online purchases, as well.”
In 2017, Amazon introduced Amazon Cash, which lets consumers add cash to an online account at 45,000 participating stores.
It's one solution, Barclay said, that not only helps avoid discrimination against unbanked consumers, but serves as a smart business decision aimed at capturing more market share.
“That is a program targeting, specifically, the demographic we’re talking about – the unbanked consumer. … I thought (Amazon Cash) was a brilliant move on their part," he said.
This podcast originally aired on MarketScale's Software & Technology Podcast.
On this episode of the MarketScale Software & Technology Podcast, David Barclay, VP of Marketing at Tidel, joined host Geoffrey Short to discuss how Tidel can provide car dealerships with solutions that help dealerships secure and automate their cash operations.
People may not think of car dealerships as the type of establishment that traditionally handles cash, but through down payments, aftermarket accessories, and the parts and service department, cash is something all dealerships contend with.
While car dealerships are moving towards this type of automation, Barclay feels there is still a significant opportunity for dealerships to transition to an automated cash environment. If a dealership is looking for an automated cash system, the Tidel team is ready to help them tailor a solution for their needs. Give this podcast a listen for integration tips and an overview of systems that can help dealerships take the next step towards a more secure and automated solution for their business.
This podcast originally aired on MarketScale's Retail Podcast.
We may live in the age of plastic, but 50% of transactions under $10 are still done in cash. There is more cash in circulation than ever before. In short, cash isn’t going anywhere. But, retailers know all too well that cash is fluid and hard to keep track of throughout the day as it flows in and out of the till.
So how do retailers keep track of legal tender, specifically coins, coming in and out of their store? We explore this question on this episode of MarketScale’s Retail Podcast with David Barclay, vice president of marketing for Tidel, as we discuss paper cash and how automated solutions can help stores manage their flow of cash.
Retail stores, particularly grocery and big box stores, are perhaps suffering the most from the difficulties of handling liquid cash. On a day-to-day basis, a store is losing profit as a result of the human element needed to handle coins and bills. But Barclay was adamant that stores need not eat into their profits by handling physical money.
Automated solutions, like that provided by Tidel, Barclay said, can help increase store efficiency and lead to “optimal use of store labor.” The biggest hurdle facing stores is that they “…don’t know at any one time how much cash you have on hand,” he said.
As a result, cash is susceptible to theft, mishandling, and miscounting. Automated systems create better cash visibility, and the “ability to develop predictive models,” Barclay said, which empowers stores with useful data for greater profit. Automated cash monitoring systems are not just for retail. Tidel’s software has made its way into the healthcare, education, and entertainment sectors.
More than just a network to monitor cash flow, Tidel helps businesses run more efficiently, which trickles into every part of the operation. The Tidel advantage is best summed up in the situation we’ve all been in–standing in line, waiting for an employe to count a handful of coins. Automated systems like Tidel’s, Barclay said, “…takes the manual counting of cash off the table.”
Some say cash is on its way out. However, according to a Health of Cash study, cash remains the most commonly used payment method, used by nine out of 10 consumers in the past six months, and by 80% on a monthly basis. With a substantial portion of consumers still using cash, the need to streamline cash transaction processes is ubiquitous across a wide array of sectors. Whatever the industry—from retail to hospitality, to healthcare and the restaurant industry—no challenge is too big or too small for Tidel to handle.
Tidel solutions help automate and secure cash-intensive environments, enabling businesses to realize greater efficiencies and more optimal use of their labor. Listen to Marty Hendrickson, Tidel’s Vice President of Global Sales, discuss current trends, the necessity of providing a “customer experience”, and how their solutions have simplified POS purchases and back office accounting processes across numerous industries.
This podcast originally aired on MarketScale's Software & Technology Podcast.
While other transaction methods, including mobile payments and the increasingly popular cryptocurrencies are making press headlines, cash is still the most popular form of payment method. However, if not managed appropriately, the costs of handling cash can have a measurable impact on a store’s operations and bottom line.
In business for almost 40 years, Tidel has been a provider of automated cash management solutions that empower organizations to streamline, automate, and secure their cash environment.
Listen to this podcast to hear Marty Hendrickson, Vice President of Global Sales, discuss how Tidel is well positioned at the crux of the fintech and cash automation collision. He provides insight into how their cash management solutions can mitigate theft, enhance employee safety, improve operational efficiencies, increase financial transparency, and provide faster access to cash – all while providing businesses with the flexibility to grow and adapt as their needs change.