Delighted Customers Podcast
Mark Slatin
This podcast is all about empowering business and CX leaders to achieve sustainable growth by delighting their customers...consistently. We'll share practical ways to improve your customers' experience. We’re going to highlight, front and center, real stories, real conversations with CX thought leaders, CX practitioners, university professors, and authors - who share their wisdom - all designed to empower you to make a difference - because I firmly believe that when we serve customers well, we make a difference in our world.
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