The Signature Edge: Recent Episodes
Signature Performance, Inc.
Welcome to the Signature Edge Podcast - A podcast dedicated to helping you design an uncommon and impactful career in the business of healthcare.
Connect with our mission? Find opportunities to help improve healthcare at www.signatureperformance.com/careers.
The Edge is excited to start a new series speaking with our executives seeking lessons from their careers and experience.
We are kicking things off with Karen Hudgins, our President and COO, asking her how she centers the Signature Way in her work and makes sure she is getting the right things done. This conversation touches on vision, empathy, communication, and goal setting. Throughout, Karen, stresses the importance of "planning the work and working the plan" and relying on others because to accomplish great things, "It takes a village."
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
What is a story that has made a big impact in your life?
Our hosts are sharing their thoughts on how stories can be a powerful tool in sharing one's vision, our culture, or making a powerful impression. Our stories and the way we tell them are what define us and ultimately stick with those we interact with.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Welcome back to On the Job With...
This week we have a special edition to kick off our 2024 Strengths Week and who better to have on the pod than one of our own certified Clifton Strengths coaches, Morgan Sammons!
Morgan chatted with Addison about her journey from coaching volleyballs to Strengths, how she structures her work for individuals or teams, and how you can get started on your own Strengths journey at Signature and beyond!
Do you follow your intuition or study the information at hand?
Our hosts are discussing when they follow their hearts and when they ground their decisions with data. Plus, great tips on how to learn when to switch up your preferred decision style and experience lessons from Duke’s Coach K at this year’s Global Leadership Summit.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
The hosts are sharing leadership lessons they have learned in some unexpected places in their lives.
After spending some time fanning out about Stephen Nedoroscik and the Paris Olympics, they move on to discussing the value of changing your perspective, gaining humility as we age into our careers, and Mark goes deep on the importance of folding and ironing during his time in Navy boot camp.
Learn more about De Bono's Six Thinking Hats here.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
The hosts have taken control of The Edge! They each brought their own topics of choice to discuss with each other and to get you thinking about in your own life.
Amy: Courage happens in the calmness.
Mark: Mistakes or miracles?
Chris: We can do hard things?
Li Karlsen's IG.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Welcome back to On the Job With...
We are joined this week by Operations Manager, Rachael Lewis to talk about her role leading Customer Service Reps in our Provider Experience Center. Rachael brings a wealth of experience to her role as she has risen up from being a CSR and team lead before her current position. This conversation spotlights Rachael's adaptability, innovation, human focus, and drive to make her team and our organization a place that improves the lives of those we work with!
Does conflict make you uncomfortable? Don't worry - our hosts feel the same way!
Conflict is unavoidable but it doesn't have to be unmanageable. Our trio shares their experience overcoming conflict throughout their careers, how we can all learn from the Japanese art of Kentsugi, and why you should take some time to breathe instead of responding quickly in moments of tension.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Chris is asking the questions this week as he, Amy, and Addison talk about what goes into finding your niche and creating your own career. The trio share lessons from their own careers, stress the importance of WRITING DOWN your plan, and identifying the work that needs to go into achieving the career you dream of.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
The current state of work has us collaborating on teams with those in office and those working virtually from remote locations.
Our hosts are sharing their experience leading hybrid teams over their careers. They emphasize making sure equality is built into communication styles, taking the time to make small talk and find connection, and Mark quizzes the hosts on College World Series trivia while we have the tournament going on here in Omaha.
Small talk questions for your next meeting:
- If you could buy a skill at the thrift shop, what skill would it be? (Courtesy of listener Bri)
- If you could bring back one fashion trend, what would it be?
- What's your go-to karaoke song and why?
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Welcome back to On the Job With...
We are joined this week by Sr. Talent Operations Generalist, Jason Vanderheiden to talk about his role in making sure our Associates have an industry-class experience while working for Signature. Addison and Jason chat about how his career path unexpectedly led him to his passion for people, how he is growing his skill and keeping up in his career field, and how his role is deeply tied to collaboration with not just his team but every department at Signature!
Right now, the average workspace has four generations (Baby Boomers, Gen X, Millennials, and Gen Z) working together in conference rooms and via zoom to make a collective impact.
Our hosts are talking about the strengths they have seen each bring to the workforce, what drives them, and how each generation has something valuable to learn from the others.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
We are revisiting the concept of trust in our work and in leadership this week.
Mark and Amy were gracious enough to let Addison guest host this week as Chris is out of town. The trio talk about where people are choosing to put their trust, being consistent, and approaching situations with honesty and openness.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Mark is putting his passion and experience for coaching on display during today's Edge! Together with Chris and Amy, the group talks about how they have benefited both from coaching and being coached (often by Mark) in their professional lives. The conversation covers a wide range of topics from Amygdala hijacking to leaning into our Clifton Strengths. Check it out!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Welcome back to On the Job With...
Ever wanted to hear directly from your fellow Associates? Edge Producer, Addison, gets deep with his fellow Associates to find out the what, how, and why behind the work we each do to push our mission to lower healthcare administration costs forward.
This week, he met up with Erin, Signature's Manager of Contracts, Risk, and Compliance to learn more about the skills and experience that have let her to succeed in her role. Her career has led her to jobs in both the healthcare and aerospace industries, non-profits, and currently to Signature where she ensures contract guidelines are clear, concise, and allow all parties to make an impact.
This week, the gang is focusing on strategies to keep our mental health “top of mind.” Whether that isdefining boundaries, finding adventure right outside your door, or taking advantage of resources provided by Signature, there is a ton to learn here so you can be the best version of yourself.
Plus hear Amy's television recommendations and find out why she chose the word "Sturdy" to guide her actions through 2024.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Do you have a person that pushes you to be better? Not necessarily a best friend at work but someone in your professional sphere that motivates you to step up your game and take your skills to the next level? The hosts take time this week to share how having a worthy rival can be a springboard for improvement and helping us all make a bigger impact!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
We are hitting the volleyball court this week as Mark plays interviewer to Coach Chris and Super Fan Amy about lessons learned from their sport of choice!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Welcome to the first episode of On the Job With...
Ever wanted to hear directly from your fellow Associates? Edge Producer, Addison, gets deep with his fellow Associates to find out the what, how, and why behind the work we each do to push our mission to lower healthcare administration costs forward. Join him and a guest each episode to hear conversations with impact makers who are passionate about their roles.
Are you stepping into a new role or taking on new responsibilities?
Our hosts are here to share their tips for success – identifying and acclimating to a new culture, asking the right questions, and quickly getting your first wins to gain momentum and make a huge impact. This conversation is a useful study on how to jump in and find success whereveryou land.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
We all have a finite amount of time, resources, and attention. How can you best optimize what's available to you?
Our hosts give their advice and share tips on time management, focus strategies, and properly inventorying the resources available to you.
Amy's book suggestion: Win by Dan Pink
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
We are still feeling the glow from our recent Founder's Day event here in Omaha and can't wait to celebrate our 20th anniversary this week with our remote staff!
This episode has our hosts focusing on how to solve problems and the importance of creating options. We are talking about business lessons learned on the volleyball court, staying mindfully observant, and allowing ourselves to use extreme thinking, when our choices seem limited.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Our final episode before the Superbowl so we had to talk about Taylor+Travis, much to Chris's chagrin!
But what does it take to even get to the Superbowl? Discipline of course! The host transition into a lively conversation about how they each exercise discipline in their lives to keep their leadership sharp and stay on track to keep improving and accomplishing their goals.
Admiral William H. McRaven - University of Texas at Austin 2014 Commencement Address
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Two huge milestones to celebrate! Our 50th episode AND our 10,000 download surpassed! Thank you to our listeners who make 'The Edge' a huge (and fun) success. Here's to the next 50!
This week the hosts are looking at setting goals that stick, giving unsolicited diet advice, why mental agility is key to the future of leadership, and a brand new Top Six list to keep your brain flexible for challenges to come.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Happy 2024!
Check out highlights from some of our most popular episodes of the last year. This episode has us looking back at conversations about the power of best friends at work, sharing laughs and memories with our friends from the DAV Winter Sports Clinic, and has us recording live(!) in front of our latest Emerging Leaders.
You can hear our clipped conversations in full below:
Episode 27: It's Like Iron Sharpening Iron // The Power of Best Friends At Work
Episode 30: No Bad Days // Making Friends, Memories, and Connection at the DAV Winter Sports Clinic
Episode 41: Recording Live With Our Emerging Leaders // Building Community and Combating Loneliness
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
We are almost to 2024! Are you all in like Door Holder #3?
The hosts each brought their own topic (not a rant!) to share in our final episode of the year. Each takes the soapbox to discuss the power of being all in as a team player, lessons in emotional intelligence, and asking ourselves how to recover after "falling off the bike."
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
The hosts are doing an "after action review" to see what went right and what could have been better over the last 12 months and sharing their strategies for making sure they get the most out of 2024 before it even begins!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Does saying "No" make you uncomfortable? Well our hosts are here to commiserate and offer their advice setting boundaries and focusing on what is truly important to our work!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Did you know the average person makes over 260 decisions related to food a day? Actually, that sounds about right.
Our hosts a diving deep on decision making this episode, talking about how their Strengths (Deliberative, Strategic, and Activator all make appearances) play a role in their process, how decision fatigue is effecting them outside of work, and coming up with a handy top 10 list for our listeners to help them navigate choices in their lives. Check it out!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Producer Addison (Hey! That's me!) joins Mark and Amy on this episode to talk about the power of stories and how they connect us to our roles and our mission.
See some of our amazing Signature Stories here.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
The hosts dive into the evolving role of A.I. in both work and daily life. Talking about how A.I. is increasingly becoming an unavoidable force, transforming traditional job roles and business operations. The gang explore its impact on business, with an emphasis on healthcare, while also highlighting the ethical and privacy concerns associated with A.I. integration. Through lively discussion and insightful perspectives, the podcast sheds light on the exciting and complex interplay between A.I. technology and our everyday experiences. [Summary is A.I. Assisted]
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Have you had the opportunity to collaborate in your work lately?
This week the gang is sharing their experiences in working with others and how it has allowed them to go farther than trying to go it alone. We are talking about how trust is more important than vision, exercising humility and recognizing everyone's individuality, and how to reign in the "solo act" and make them a team player.
Plus, we have our legally required Taylor Swift update for all the #Swifties out there. Amy had to weigh in as our resident Chiefs fan and Mark plays clueless about the greatest musical artist of all time (opinions are not endorsements).
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Our first time in front of an audience! We recorded this episode with 40 talented Associates watching our process via Zoom. It was a great opportunity to display the BTS of how the hosts come together to speak on important topics and create an uncommon podcast for our listeners.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
It all comes back to healthy habits! The gang is sharing their rituals for success, how their experiences have taught them to better manage time, and the importance of "scheduling" fun to keep our work fresh and engaging!
Amy's podcast recommendation: That Sounds Fun w/ Annie F. Downs
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
The crew has returned from Global Leadership Summit 2023 just in time to record our FORTIETH EPISODE!
They took some time this week to discuss their takeaways from Craig Groeschel's opening presentation, asking the question, "Do You Trust Me?", and which aspect of the trust formula (transparency + empathy + consistency) they are making an effort to focus on in their own lives.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Dangie is back and stepping in for Chris this week. She joins Mark and Amy to talk about the trio's "rhythm" of attending the Global Leadership Summit and how it is foundational to their continuous learning and development.
Learn more about their different approaches to maximizing their time (preparation, integration, ideation), how they have implemented lessons in their day to day roles, and capturing big ideas, like G.E.T.M.O., that have empowered them to make bigger impacts towards our mission to reduce healthcare administration costs!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
8/7/2023: Episode 38: The Road to Global Leadership Summit 2023 // Rhythms of Continuous Learning
Our hosts are back together again and it's the summer of healthy habits - they are hitting the gym, taking their vitamins, and helping friends complete Iron Mans.
Moving on to the topic of the day, the gang shares their experience and advice for tackling professional development! Each has pursued development in their careers and their lives to achieve goals and take their work to the next level. Its a great conversation about directing growth, writing down dreams, and stepping outside comfort zones. Tons of great advice to help you get to where you want to go that you don't want to miss!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Our Emerging Leaders showcase continues!
Amy sat down with current EL members, Scott and Ali, to get their insights from this year’s program. The trio dig into how the program has already impacted their work, what excellence looks like in their role and on their teams, and how they have made meaningful connections with their program mentors.
Plus, a cameo from the Piano Man himself. Check it out!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Our series on our Emerging Leaders program continues!
Chris got the chance to speak with current participants, Bre'Yonka and Pam about their experience as we reach the midway point of their journey. The pair share their biggest lessons, asking more of themselves, and growing together with their allies and mentors. This is a great episode for those looking to get some first hand experiences from our latest class of leaders.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
This week, Mark is hosting a special edition of The Edge highlighting the ideation, implementation, and success of Signature's Emerging Leaders program - and Dangie Jansen and Melanie Mills, program chairs, are here to join him!
In the six years since the program began, the pair have overseen a ton of growth and change in our leadership laboratory, but nothing has matched the growth and change demonstrated by the over 100 Associates currently calling themselves EL alumni.
This episode is the first in a series showcasing the program and its success stories. Stay tuned for conversations with our current Emerging Leaders in the coming episodes to hear more about their journeys and what was ignited in them!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
When people talk about feedback, what comes to mind? This is a tricky subject and studies show it is something that people deeply want to receive but are anxious about giving. This week, our hosts dive in and provide their takes on the what, when, and how of giving and making the most of QUALITY feedback.
Tune in to find out why "clarity is kindness," why you should seek out feedback from those you want to emulate, and why humility is a key component to leadership.
Plus, email Addison with your feedback stories and you may just hear them being shared on an upcoming episode!
Amy's book recommendation: Radical Candor: Be A Kick-Ass Boss Without Losing Your Humanity by Kim Scott
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Whether it's marking a milestone, highlighting a success, or even dusting ourselves off and acknowledging a lesson learned after failure, there is always something to celebrate.
This week the gang is sharing their lessons learned and how even celebrations are an opportunity for leadership. Plus find out who attended "Perfectionist Anonymous, what an After Action Review entails, and more on this week's Edge.
Don't forget your homework to find something to celebrate in yourself and in those around you!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Almost 40% of U.S. workers report feeling some sort of burnout in their work - a trend that is actually increasing as we leave the pandemic conditions we all faced over the last few years.
This week, the crew discuss their strategies for combating and recovering from burnout. We are taking changing your mindset from needing to vent to focusing on gratitude, isolating and observing the causes of stress in our lives, and focusing on our Clifton Strengths domains to make sure we are accomplishing our work in the ways that come most naturally to us.
Find the companion conversation between Mark and Scott Anderson of Doubledare, aired during last week's Signature Live here.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
SPECIAL EDITION!
Chris took to the mic this week to talk about the DAV Winter Sports Clinic with fellow Signature attendees, John and Rob, plus veteran and fast friend they met at the event, Tiffaney (with an 'e' because she's extra!), and boy did they have a fun conversation!
The group chats about their experiences being part of the clinic, Tiffaney's journey and finding her athletic streak thru adaptive sports, and how they all are applying the mantra of "no bad days" in their lives back home.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
We have a ton to talk about this week! The host celebrated our SEVENTH 'Best Places to Work in Omaha' win and got to gush about the latest season of Ted Lasso!
From there, we are talking about THE emerging trend in the workplace of today: flexibility. Work in healthcare has transformed and employers and employees alike are relying on flexibility to maintain work-life integration and mitigate burnout.
Resources from this episode:
- Marketing Brew: Agencies are still split on what the future of work looks like
- Forbes: Flexibility is the new normal
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Mark and Amy are back from the Qualtrics X4 Summit and they have a lot to unpack with you! This year's largest experience management conference had a ton of lessons and insights as companies settle into the next phase of post-pandemic work trends. The trio cover the shift from sympathy to empathy, lesson's from the Navy SEALs to make it through tough times, and how some employees are finding ways to quiet thrive at work instead of quiet quitting.
And tune in next week ready to talk Ted Lasso, as we turn this into a fancast for the Apple TV phenomenon's final season!
Today's resources:
- Reset: A Leader’s Guide to Work in an Age of Upheaval by Johnny C. Taylor Jr. (Amazon)
- Limitless: Upgrade Your Brain, Learn Anything Faster, and Unlock Your Exceptional Life by Jim Kwik (Amazon)
- The Navy SEALs' Secrets to Exceptional Endurance (Inc.com)
- You've Heard of Quiet Quitting, Now Tray Quiet Thriving (IOL)
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Chris has got a sharp new hobby, Amy tells us about her hip-hop cheer-leading days, and Mark talks about his love of B.H.A.G.s - all this in addition to our the hosts talking Gallup's recent report about best friens at work and the importance of having trusted connections in our professional lives.
Today's article: Gallup: Just 2 in 10 U.S. Employees Have Work "Best Friend"
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
IT'S OUR ANNIVERSARY!
Thank you to our listeners for tuning into a great year full of insights and inspiration as we seek to be uncommon and help transform healthcare.
This week the hosts reflect on what they enjoyed most since we launched "Episode Zero" plus each brought a three great articles looking at being intentional with how we approach people, obstacles, and opportunities from everyday interactions to packed stadiums.
Check out the pieces the host spoke on here:
WSJ: A Psychologist Spent Five Years Studying World Cup Penalty Shootouts (Paywalled)
Forbes: Harnessing The Power Of Positive Thinking For Leadership Success
LinkedIn: The Value of Seven Silent Seconds
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
The gang is back and they are talking block scheduling, Encarta on CD-Rom (90's Kids, IYKYK), and the power of connection as 500 of our Associates got together for our Founder's Day party.
This week, they also talk about a recent Fast Company article from Gwen Moran about engaging and retaining top talent. You can read the article here: High performers Need These 5 Things, According to Science.
A great resource from Mark - Activator, by Dr. Jason Jones
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
"The Edge" is back and excited to kick off 2023!
Chris takes the spotlight this episode, his intentions for 2023, having a chisel mindset always looking to refine our skills, and making sure we are always mission focused. The gang also speaks to making sure our legacy and our experience are always top of mind in our work and a renewed drive to make sure each interaction is a HQC (High Quality Connect)!
What is your INTENTION for the new year?
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
It's been a great 2022 bringing new episodes of The Edge to you! We are wrapping up the year with some of highlights showcasing some great moments from our first 22 podcasts. We encourage you to go back and catch up on any eps you may have missed or go back to some of your favorites as you reflect and plan out an impactful 2023.
We can't wait to connect with you in January and bring you more content to give you an Edge in making an Uncommon career. Happy New Year!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Happy holidays!
The hosts get together for their last new episode of the year to chat about growing engagement within teams through regular surveys and feedback loops. The trio digs into specific questions we routinely ask our Associates, what good data looks like, and how valuable these results are in coaching managers to hone their skills as leaders.
Check us out in 2023 as we tackle our final season of Uncommon - The Uncommon Mission!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
How do you know when your team has psychological safety?
Our hosts are addressing some big questions this week as they talk about fostering psychological safety on their teams and within Signature. The trio looks at the importance of not just listening to people but hearing them, how coming into a situation with good intentions is good both at work and with your significant other, and when and how to trust your gut.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Are you and your team fostering a learning environment?
Our hosts spend this week's episode talking about how a culture of learning is a powerful tool in helping our current and future leaders continue to improve everyday. Whether our team is taking lessons from The Bachelor or completing a MasterClass with an industry expert, they always look for new pieces of information or perspectives to help them grow.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Our three hosts are back together again!
The trio kick off Season 3 of The Edge - focused on Uncommon Teams - talking about their success in fostering a Strengths-based team. Utilizing Gallup's CliftonStrengths assessment provides our Associates an effective, common language to look at the way in which we approach and accomplish our work.
In this ep, our hosts talk about the importance of focusing on what is right but not at the expense of what is wrong, how using the language of Strengths makes coaching and recalibrating teams easier, and advice for listeners on how to incorporate Gallup's framework into their own leadership.
Learn more in the book, Now Discover Your Strengths, or take the CliftonStrengths assessment here.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Morgan has returned to talk all things covered during our exploration of the A.L.O.H.A. framework and well-being. Her and Mark give their personal highlights from our interviews and insights they took away from each guest.
Plus, the pair give us a preview of all the awesome topics we will be covering in Season 3 - Uncommon Teams!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Rocket Man! Mark Rine, SQA EDI Specialist and Amateur Rocketeer (Rocket Scientist?), stopped by to give us a great interview about connecting adventure and well-being into his work. What started as a trip to Argonia, Kansas to observe 50,000 foot rocket tests turned into a passion to participate in his own launches. This hobby has played a major part in his well-being and professional life, leaving Mark to ask, "Does my work at Signature help me build rockets or do rockets help me at with my job at Signature?"
This kicks off a conversation between hosts, Mark and Chris about designing your own adventure, personal growth, and engagement to your day-to-day responsibilities. Chris ties in his journey to mastering underwater spear fishing and its part in boosting his confidence to take on something new, while Mark talks about his commitment to always be learning and how that has led him to pursuing his MBA and taking courses through Harvard!
What is your next adventure?
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
When we thought of health and well-being, we knew we had to get Rick Pane, Signature's CFO, on the pod! Amy got a chance to chat with Rick and capture his approach to whole health. Whether it's n awareness to keep a varied reading diet, decompressing and getting some deep thought time through exercise, or recognizing that accomplishing small incremental goals add up to big changes, his perspectives contain a lot of lived wisdom for our listeners.
Mark and Chris follow up the interview with their own takeaways. Rhythms, discipline, and keystone habits are recognized as common themes by the pair as they relate how they stay committed to a healthy body, mind, and spirit.
Mark's three questions to gauge your health:
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What do you want to start doing better to support your health?
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What do you need to stop doing because it's an energy drain?
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What do you need to continue doing to accomplish your health goals?
Check out "Rick's picks" below for a great way to stretch your mind:
Atomic Habits by James Clear (past guest favorite!)
From Strength to Strength by Arthur C. Brooks
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Can you feel the electricity?! This week we are discussing the importance of Others and building a vibrant professional and social network with our one of Signature's top extroverts, John Scheneman, Operations Experience Manager. John is a man who lives to connect, building social interactions, recognition, and his Positivity Strength into his everyday responsibilities.
After the interview, our hosts talk about the difference between communication and connection, reveal which fictional characters they most identify with, and the importance of creating your own "trusted board of directors".
CURIOUS about Ted Lasso's fantastic dart scene? Check it out here!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
This week is all about Legacy! Susan Jones, CAEC Customer Representative, joined Amy this week to share her perspective on the legacy she actively builds everyday. She is working towards accomplishing goals everyday to build towards something bigger and takes pride in passing on her knowledge and expertise to those she works with everyday, helping to carry on her impact and the impact of our organization to lower healthcare administration cost even further.
During our host's conversation, Mark presses the team's for their definition of Legacy and why anyone "plants seeds in a garden" they will never see. This a great episode to listen to, think about, and be inspired by to leave their mark on the world around them.
And of course, we couldn't recommend the 'Hamilton' soundtrack more if we tried! Check it out literally anywhere you like to stream music!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
We had the pleasure of meeting up with Brenda Bailey, CAEC Customer Representative Lead, to talk Achievement and the A.L.O.H.A. framework. Brenda is a shining example of someone who gets things done, keeps a positive attitude, and helps raise up those around her at work - a true sign of being a leader!
She sparks a conversation with the hosts that tackles how mindset, motivation, and method all add up to momentum. Along the way, they give their strategies for getting things done and how they recognize and correct when they feel their momentum start to slow. #microgoals
Check out Amy's book mention, How to Begin, by Micheal Bungay Stanier, here.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Welcome to season two of The Signature Edge!
Mark kicks off this latest series with Sr. Instructional Designer, Morgan Sammons - and you wouldn't believe that this is her first time podcasting!
The pair give an overview of the ALOHA Well-Being framework, why we should all be re-evaluating ourselves regularly, and some fun BTS stories of what went into creating the program!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
It's a special edition episode featuring a chat with a pair of our finance leaders, hot off the heels of a successful launch of our company-wide Unanet implementation. Michelle and Brittany bring a lot to the conversation about leadership, communication, and accomplishing a multi-year goal across numerous departments and stakeholders.
And stick around after the outro for some funny behind the scenes audio from our recording session!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
We have arrived at our final 'Signature Way' tenet, I Will Make Those Around Me Better, and we had to have our Organizational Experience Strategist, Claire Cleveland, on to share her thoughts with Chris on the importance of trust, giving positive feedback, and having a mindset to assume positive intent in our daily interactions.
Amy and Mark then join the conversation to talk about finding connection points with those around us through our mission, their own experiences with assuming positive intent, and a work association lightning round for each aspect of the tenet.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Meet Gibril Mansaray! Our Experience Manager of Diversity, Equity, Inclusion, & Belonging (DEIB), sat down with Mark this week to talk "Asking More of Yourself." He brings a wide variety of experience to the Signature team and a perspective that prioritizes bringing your whole self to your work. He asks, "If you can't bring your whole self to work, are you wasting processing power being somebody else that could be put toward important, valuable goals?
Check out Gibril's book recommendation here: Atomic Habits.
The hosts then get personal, identifying when they are not quite operating at their best, strategies to get more out of themselves, and having control over how you react when you don't have control over the events around you. This is a conversation all about stepping up and leading by example.
Happy #Pride and #Juneteenth!
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Feeling rested from the holiday weekend and ready to make a difference?
Nick Miller, Sr. Production Support Manager, joins Amy to give us his view on what it takes to be a difference maker. This conversation has a ton of useful advice listeners can apply immediately in their lives...you are gonna want to write these down!
Amy and Mark then dive deep into the tenet - pushing through difficult situations to reach results, the importance of setting daily and long-term goals, and the importance of surrounding yourself with excellence to achieve world-class results in your work.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Mark sits down with Operations Manager and fellow Gallup Clifton Strengths advocate, Ken Rosa to talk about doing high impact work! Ken strongly believes that when a team or organization is highly engaged, then high impact work will naturally be the results. He uses his background to bring a focus to supporting his team, empowering them to make their most impactful contribution to our mission.
The crew then takes the conversation and really dissects what it means to be doing our highest impact work. They cover the importance of Strengths, finding motivation in your mission, and then Mark puts Amy and Chris on the spot about how they recognize the difference between "good" and "great" in accomplishing their work.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Mentor and mentee reunite! Amy sat down with Annie May Beatham, Training Manager and most upbeat person you will ever meet, to capture a unique take on The Signature Way tenet, 'I Will Make Things Better'. She asks us to approach our work with bravery and courage, being willing to "get our boots dirty" and creating real positive changes.
Mark follows up by asking his co-hosts for their deep thoughts about trust as a core component of those looking to make things better. The trio gives their approach to the tenet, how to stand in the gap, and embodying "stick-to-it-iveness".
SELF-REFLECTION OPPORTUNITY: Annie May got us thinking: "How Have We Been Brave This Week? Join us in setting aside some time over the next few days to to explore this question and see if it points you to ways you can make things better in your life or the lives of those you work with.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Chris connects with Project Manager, Jossy Rogers, to get her insights into the Signature Way tenet of 'I will get things done' and how she applies it to an often busy and changing workload in the Project Management Office.
Jossy was a great catalyst to get our host taking about their Clifton Strengths and focus strategies to keep their priorities in line: Big 3, Michael Hyatt, G.E.T.M.O., the Pareto Principle, and Outlook inbox rules.
This week, we want to ask our listeners to create a "To-NOT-Do List". If you could cut out distractions and non-essential tasks, what important work could you really move forward on and make an impact on?
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
When we thought about who to interview about having an ownership mentality, our minds went straight to Scott Simet, VP of Human Resources! He didn't disappoint, providing a wisdom-filled chat that anyone can take something useful away from.
During his ELEVEN years with Signature, Scott has taken ownership hands on with his department, helping lead our organization through some impressive seasons of change and learning a ton along the way.
Stick around for a great follow-up conversation with the hosts expanding on Scott's insights and passing on lessons of their own about committing fully to your role, owning your mistakes, and moving on and keeping momentum.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Mark kicks off this episode chatting with Signature superstar, Karina McHugh. Karina is our CBO Operations Lead and self-proclaimed #1 Edge fan, but most of all she was THEE "Go-To Person" we thought of to kick off our series on living The Signature Way.
Afterwards, Chris joins Mark to talk more about Karina's insights, promote Clifton Strengths-based culture, and the fundamental importance of building and maintaining trust and reliability.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
This week we are talking about Signature's Uncommon Leadership Playbook!
This document is a great guide for our listeners at home to look inward and see how they can better direct and strengthen their leadership skills.
Click here to get your own copy of the Playbook.
As we get into the "meat" of what is in the Playbook, the hosts discuss how you don't need a title to lead, focusing on goals bigger than themselves, and what they learned about themselves as they completed their own self evaluations.
Take some time to sit quietly, get honest, and assess your leadership quotient based on the 8 tenets of The Signature Way:
- Be a “go to person.”
- Act like an owner.
- Make things better.
- Get things done.
- Be a difference maker – do important, relevant, and measurable work.
- Quality business, quality results.
- Ask more of yourself.
- Make those around you better.
Use this framework to help better climb your path to achieving your goals and becoming a leader in your sphere of influence.
Why does Signature keep getting labeled as ‘not normal’? What can we GAIN when we LOSE our fear of failing? Are we providing solutions to worthy problems?
We tackle these topics and more this week, giving you the ‘Edge’ to be uncommon and make an impact.
Plus, learn about the paths that led Mark, Amy, and Chris to Signature and how our organization has created a pathway for anyone to utilize their strengths and be successful.
Not a part of the Signature team or want to see opportunities to be Uncommon? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
Welcome to The Signature Edge!
If you have found yourself here, then you are already making a commitment to sharpening your leadership edge and making an impact in your work and in the lives of those around you.
This first episode has you meeting our hosts - Mark, Amy, and Chris and getting familiar with what we want to accomplish with you in 2022.
Plus, they talk about being Hamilton super fans, leadership lessons gained from spear fishing, and their ultimate hopes and dreams for the listeners.
Not a part of the Signature team or want to see opportunities to be Uncommon? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.