uPerform: Recent Episodes
uPerform
A series of podcasts featuring uPerform, just-in-time learning learning and support platform. Hear directly from users about how they are leveraging uPerform to build user proficiency and increase satisfaction with software. uPerform centralizes training and support across the enterprise, offering intuitive help options in the workflow of your EHR, ERP, HCM and other mission-critical applications.
This podcast explores the challenges and opportunities in EHR training for clinicians. Host, Liz Griffith, EHR Education Director at uPerform, talks with Dr. Stephanie Lahr, President, Artisight, and Jenna Anderson, Vice President, Collaborative Insights, KLAS Research, on how to bridge the gap between what health systems provide and what clinicians need. The conversation covers common pain points, successful strategies like just-in-time training, and the importance of aligning EHR education with improved patient care.
In this Becker’s Healthcare podcast, uPerform’s Liz Griffith sits down with Reece, systems architect at UCHealth and Bonnie Adrian, clinical informatics research nurse scientist at UCHealth. The three discuss how UCHealth is partnering with uPerform to measure its ongoing nurse education, including tracking nurse engagement with training resources. These efforts helped UCHealth meet Epic Honor Roll requirements and deliver a better learning experience for nurses with a just-in-time, scalable approach to training.
Community Health Network has spent the last several years completely revamping its IT Education and communications framework, now leveraging uPerform to deliver change communications and training materials. They made the move from disparate systems to a single source of truth where caregivers can access training and support from their Knowledge+ content library. Now, close to 90% of CHN caregivers are utilizing the Knowledge+ library, and user feedback has been positive.
Artificial Intelligence (AI) has been all the rage this year, and uPerform is joining the conversation. Tune into this Becker’s Healthcare podcast episode to hear Dr. CT Lin, CMIO at UCHealth, and Bobby Zarr, VP of Healthcare Strategy at uPerform, discuss how AI may shape the future of workplace learning in healthcare. The two discuss the potential, and limits, of AI technology and how it can be harnessed to enhance learning experiences for clinicians, identify learning gaps, reduce time spent in training and accelerate the creation of learning content.
Between staffing shortages and shrinking budgets, healthcare staff are being asked to do more with less. How can IT and training teams better support clinicians in their use of technology when they themselves are often understaffed and working with tight budgets? Gundersen Health provides a scalable training and support model that combines self-paced learning with 1-on-1 support to improve clinician use of the EHR and drive value for the organization.
Economic hardships and staffing shortages are forcing health systems to find ways to do more with less. In this Becker’s Healthcare podcast episode, Brian Zimmerman sits down with uPerform employees Bobby Zarr, VP, healthcare strategy and Liz Griffith, director of EHR education, as they share strategies uPerform clients are leveraging to streamline and scale training efforts and get clinicians to patient care faster.
Low EHR satisfaction scores have a direct correlation with clinician burnout, but health systems are finding new ways to move the needle and improve satisfaction with a focus on EHR education.
Tune into this Becker’s Healthcare podcast, featuring Connor Bice, product owner of KLAS Research Arch Collaborative and Liz Griffith, director of EHR education at uPerform and former director of customer insights at KLAS. The two share their passion for, and experience, working with leading health systems to measure EHR satisfaction and developing strategies for improving it.
In this podcast with Becker’s Healthcare, CNIO of M Health Fairview, Anne LaFlamme, sits down with uPerform’s Bobby Zarr, Vice President of Healthcare Strategy, to discuss her team's experience with transitioning to a virtual Epic training strategy.
Since the transition. M Health Fairview has received positive feedback from clinicians and have witnessed a significant increase in user engagement with learning materials. In the podcast, Anne identifies nine key factors that led to M Health Fairview’s success.
uPerform's Bobby Zarr sits down with Dr. CT Lin to discuss how Lin's team has 'blown apart' UCHealth's training strategy and found success with a modern, hybrid approach. They are waving goodbye to traditional classroom training, reducing initial onboarding training requirements, and supporting users along their EHR journey with in-application help.
Tune in to this Becker's Healthcare podcast episode as Kelley Williamson, Director of Information Technology for UCHealth, sits down with uPerform's Bobby Zarr to discuss how UCHealth prepares and supports its staff for EHR rollouts and changes.
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