Work Wonders: Recent Episodes

Angela Gauci & Susan Rochester

Back in late 2021, we decided that instead of chatting to each other about the challenges and triumphs of people management in small businesses, we should invite you to join the conversation. And the Work Wonders podcast was born! Managing people is serious business. We bring you all the latest, practical advice without the pain. https://www.workwonderspodcast.com.au/Hosted by Angela Gauci from Total Workforce Services https://www.totalworkforceservices.com.au/ and Susan Rochester from Balance at Work https://balanceatwork.com.au/

Send a text

In our final episode of our "engagement and retention" series, we also take a look at HR technology and how the right HR tech can enhance employee engagement and retention, or in some cases, hinder these efforts.

Technology is rapidly transforming the way we manage people, from performance reviews to employee feedback. But with so many options out there, how do you choose the right tools? And how can you ensure that technology is actually helping to build stronger relationships, rather than replacing them?

We explore:

how technology can help improve retention and engagement
the potential pitfalls of over-relying on tech
practical tips for teams on getting the most out of their HR tools

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Send a text

It’s interview time again!

In this episode, we spoke with Divinia Eather from Eather Group and it was a great discussion.

Eather Group is a family business that has been innovating cost-effective, sustainable solutions to traditional construction issues for 14 years in Western Sydney.

Divinia tells us about how their small business has grown from 2 trucks and just the business owner to today having a fleet of 20 trucks and more than 40 employees.

They have a strong committment to diversity, equity and inclusion and Divinia shares how they have seen this translate to engagement and retention amongst their staff. They are proud to share:

38% of their staff are women
25% of their staff are Indigenous
100% of their staff are local to Western Sydney

Eather Group are also the Winner of the 2024 Telstra Business Award for Indigenous Excellence, and Divinia shares a little about that journey.

Follow Eather Group on LinkedIn here
Follow Eather Group on Facebook here

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Send a text

Continuing this season's theme of engagement and retention, in today's episode we explore Diversity, Equity, and Inclusion (DEI) and how it's essential for building an engaged, inclusive environment that not only makes employees feel valued but also improves retention.

DEI isn’t just about compliance—it’s about creating a culture where everyone can thrive. Research shows that companies with strong DEI initiatives have higher retention rates and more engaged employees.

We discuss:

what is DEI
why DEI matters
how it links to employee engagement and loyalty
practical strategies for fostering an inclusive workplace

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Send a text

In this episode we explore the link between offering career growth and development opportunities to your employees and long-term retention.

Employees today expect more than just a paycheck—they’re looking for growth opportunities, new challenges, and the chance to advance in their careers. In fact, studies show that lack of career development is one of the top reasons people leave their jobs.

So we will equip you with the tools to create these opportunities, even if you are a small business or have limited resources.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Send a text

In this episode, we discuss employee wellbeing and how it’s linked to mental health and employee loyalty.

We explore the types of wellbeing initiatives companies are adopting, and how these efforts are directly influencing employee loyalty. In today’s competitive job market, loyalty is a two-way street, and investing in well-being can make all the difference in retaining your top talent so we also offer practical strategies for you to enhance or introduce wellbeing programs in your business.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Send a text

In this episode we discuss a topic that’s more relevant than ever—how hybrid and remote work models are reshaping engagement and retention strategies. With more companies embracing flexible work models, it’s crucial to understand how these changes are impacting employee engagement and how we can retain top talent in a virtual or hybrid world.

The pandemic has accelerated the adoption of remote and hybrid work, and with this shift comes new challenges—and opportunities—for organizations to engage and retain their workforce.

We explore:

the impact of these work models on traditional engagement strategies
the evolving expectations of employees
the importance of trust and autonomy in remote environments
how to create retention strategies that work for a dispersed workforce

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Send a text

In today's episode we’re exploring a crucial aspect of workplace culture—building a culture of recognition.

Recognition is more than just a pat on the back—it’s a key driver of employee satisfaction and engagement. Whether you’re a leader, an HR professional, or someone passionate about creating a positive workplace, this episode is packed with insights to help you understand the power of recognition.

We’ll cover:

benefits of recognition
how it impacts employee morale and retention
explore different types of recognition programs
offer tips on how to integrate recognition into your daily operations

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Send a text

It’s interview time again!

In this episode, we spoke with Dr Belinda Chapman, Co-Founder and CEO of Quantal Bioscience and it was a great discussion.

Quantal Bioscience is a private research laboratory focussed on doing good big things with tiny microbes, across the food, agriculture and education sectors. Belinda herself has more than 25 years’ experience as a research microbiologist, and has led, managed, developed and inspired small teams of 5-20 research scientists for most of the past 20 years, and in a range of workplaces, from state and federal government institutes to industry, large and small.

Belinda opens up about her own journey of being a leader and comparing the difference between leading a team for a company you work for, and leading a team in your very own business. She also shares some great tips to improve engagement and retention in your workplace.

Follow Quantal Bioscience's LinkedIn page here
Follow Quantal Bioscience's Facebook page here

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Send a text

In this episode we explore how leadership influences employee retention. We discuss why retaining talent is so important, the role leaders play, and how different leadership styles can either keep your employees happy or push them away.

We'll be breaking this down into three main sections:

why retention matters
how leadership affects retention, and how each leadership style is different
share strategies to help you keep your top talent engaged and committed

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Send a text

Welcome back to the Work Wonders Podcast!

We are trying something new...in this season we will focus on engagement and retention and go into this topic in depth.

In today's episode, we're exploring a topic that's crucial for every organisation—employee engagement. We’ll unpack what it is, why it’s so important, and how you can foster it in your workplace.

We breaking this down into three main sections:

defining employee engagement
understanding its impact and
exploring actionable strategies to boost it

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Send us a text

Season 6 begins in just 3 weeks!

Angela & Susan take a quick look at what we have in store for you.

We're back after the Public Holiday on Monday 14 October 2024 - with more special guests and hot topics, including your questions.

You won't want to miss it!

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Send us a Text Message.

In our final episode of the season, we again explore some HR mistakes you could be making...without even knowing it!

We discuss 5 recruitment themed things and we'll tell you how you can avoid it going too far.

Overlooking internal talent
Not asking the right interview questions
Not being aware of bias (both ways)
Not planning the onboarding process
Not being specific about expectations

You don't know what you don't know...so we're here to help discuss these with you so your business isn't at risk of not being compliant.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Send us a Text Message.

It’s interview time again!

In this episode, we spoke with Martin Wren, CEO of Nova Employment and it was a great discussion. You will not be able to walk away from this episode without feeling inspired!

Nova Employment is a Sydney based disability employment service. They've supported the vocational aspirations of young people with disability for well over 30 years.

Martin opens up about his own personal experience, and gives great examples of what NOVA have done to support their clients and employers that they've worked with.

If you've never hired someone with a disbility before, Martin helps simplify that, giving practical ways to take the first step and inspiring us that it's actually no different than employing anybody else.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Send us a Text Message.

In this episode, we delve into the complex world of unfair dismissal, a critical issue that we hear many business owners and managers think about, even worry about.

We explains what constitutes unfair dismissal, the legal framework surrounding it, and the rights of both employees and employers. Importantly we tell you just what we do with our clients to avoid unfair dismissal claims.

Tune in to learn about the steps to take if you find yourself in this situation and what help to seek.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Have you ever faced the daunting task of navigating a business's restructuring or pondered the right way to handle potential redundancies?

In this episode, we dig into the complexities of reshaping a company. We're not just talking about the why, but the how—offering strategic insights on realigning roles and departments. From retraining to transferring staff, we dissect the sensitive process of restructuring with a focus on maintaining operations.

We then unpack the crucial notion that it's the role that becomes redundant, not the person, and the importance of a transparent consultation process. We shed light on the legalities involved, particularly when it comes to constructive dismissal and large-scale redundancy procedures. As you listen, you'll gain a deeper understanding of how to stay fair and compliant during these challenging transitions, ensuring your company not only survives but thrives through change.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In this episode we spoke with Lisa LaMaitre.

She has developed, owned, and operated four businesses in four different industries, in the Canberra region, over the last 31 years.

Listen in as Lisa shares with us her journey and what she's learnt over that time in people management.

Lisa is a Business Connect Business Advisor with Enterprise Plus.

To access FREE support in your business through the Business Connect program, you can book a time with Lisa here

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Something a little different this episode!

There could be many reasons you engage an external consultant for your business - think of an Accountant, a Lawyer, Business Coach, Web Developer, SEO expert or even a HR Consultant like us at Aster HR.

There is a definate business strategy behind paying someone external to your business, as opposed to hiring an employee with this specialist skill.

In this episode we take you through some of the decisions you need to make in order to choose the right fit for you.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In this episode, we dive into the critical topic of trust in the workplace. We explore what trust is, why it's essential, how to create and rebuild it when needed.

Trust is the belief that colleagues will act with integrity and competence, doing what they say they will do. Creating a high-trust environment involves collaboration, effective communication, and psychological safety where employees feel safe to speak up.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In this episode we spoke with Sheila Cabacungan, founder of The Wealth Forum and Co-Founder of Mentor to Mentor Connect & Learn.

We plan a lot of things in business, we plan our finances, our goals, even our holidays…but as a business owner, have you set a plan for the end of your business or the end point for yourself in your business?

This was such a great conversation that gave some many nuggets of gold as the conversation unfolded, that even our guest walked away with some light bulb moments.

Listen in as Sheila takes us through the 8 steps to get a business that doesn’t rely on you.

To find out more about Sheila here's her links:
The Wealth Forum Facebook page
The Wealth Forum LinkedIn page
The Wealth Forum website

Mentor to Mentor Connect & Learn website
Mentor to Mentor Connect & Learn Facebook page
Mentor to Mentor Connect & Learn LinkedIn page

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In this episode we discuss and compare the differences (and similarities) between paid employees and volunteers.

We discover there is a lot the same, especially in the areas like:

Recruitment & Iinduction
Accountability/performance
Work Health & Safety (including psychosocial safety)

By treating volunteers with the same level of professionalism and support as employees, organisations can cultivate a culture of inclusivity, collaboration, and mutual respect.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In this episode we met Bill Carson, founder of Inspire Learning.

We had a great conversation where we discussed:
The difference between empathy & sympathy
Is the term ‘mental health’ good or bad?
Practical ways to be empathetic as a manager
And the new legislation around psychological safety

You can follow Inspire Learning on:
Facebook
Twitter
LinkedIn

Bill is giving Work Wonders listeners the first 2 chapters of his book "Safe Conversations for Work and Life" for FREE! Click on the link to our show notes to download.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

The Closing Loopholes Bill is another change in employment legislation in Australia.

In this episode, we discuss what you need to know.

What had changed
What exceptions apply
What this means for your business

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Welcome to Season 5!

We started this podcast to answer your questions about managing people. And since we've begun, we have received some interesting questions. We're using the very first episode of our new season to give you some answers.

Here's what you have asked:

I know what hourly rate to pay my employee, but what else should I be paying them (if anything)?
Can I pay higher than the award rate?
Do I need an employee handbook?
What questions can I ask to get the most out of job interviews?
My business partner and disagreed when interviewing for new employees recently. What should we do?
There is so much to HR. How do I know I am doing all the right things?

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Season 5 begins in just 2 weeks!

Angela & Susan take a quick look at what we have in store for you.

We're back on Monday 11 March 2024 - with more special guests and hot topics, including your questions.

You won't want to miss it!

About this podcast

The Work Wonder podcast is brought to you by Aster HR.

We focus on keeping it simple so we can give you practical answers to all the things you're wondering about. We also bring you guests regularly to give you a wider perspective on all things, HR and business, we're here to help you grow your business.

We know your time is valuable. So our episodes are short and sharp and full of practical tips that you can use today.

We know that people in your business are your greatest resource and looking after them will look after your business.

We'll bring you up-to-date information on legal updates, and best practices, and provide you with guidance to recruit, engage, and retain a great team of staff in your small business.

About your hosts

Angela Gauci and Susan Rochester from Aster HR are your hosts.

Angela's HR career has spanned across many industries and types of organizations from small to medium size. Like Susan, Angela's expertise covers all the areas of the employment relationship and she too has qualifications in business, HR and Accounting.

Susan has qualifications in business and HR and takes great pleasure in being able to take the pain out of managing people. She's worked with a variety of small to medium businesses and knows how and where to find simple answers to complex problems.

Both have a strong belief that good HR management can benefit any business, no matter the size. With 40 years combined experience, Angela & Susan can guide you with simple and effective tools and coaching to help make people management much more managable.

Get ready for more great content in Season 5!

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

As the year is almost at an end and a new one about to begin...do you take this time to review what you have achieved in your business this year? And make plans for next year?

In this episode of the podcast, we did just that. We reflect on what we have achieved and also talk about the trends coming in to 2024.

Merry Christmas from Angela and Susan at the Work Wonders podcast.

We will back with season 5 in 2024!

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Ever wondered if a simple shift in understanding could revolutionize your workplace? Well, wonder no more! Join us on this episode of the Work Wonders podcast, where hosts Angela and Susan unravel the mysteries of leadership and management, transforming your professional playbook.

In the Spotlight: Manager vs. Leader
Angela and Susan don't just talk the talk; they walk you through the roles. With some role-playing fun, they dissect the manager's reliance on expertise and one-way communication, contrasting it with a leader's knack for open dialogue and team inspiration. It's not just theory; it's a live demonstration of workplace dynamics.

Myth-Busting Leadership: A Managerial Showcase
Ready to challenge what you thought you knew? We aim our crosshairs at common misconceptions, revealing how managers and leaders bring distinct flavours to the workplace. Managers, the unsung heroes of operations, wield their expertise, while leaders craft a symphony of open communication that propels teams to excellence.

Peeling Back the Layers: Traits of Mastery
What makes a manager truly competent, and what sets an inspiring leader apart? Angela and Susan delve into the unique characteristics, highlighting the art of emotional intelligence and the transformative power of cultivating a safe work environment. It's a roadmap to honing your own leadership style.

Your Reflective Moment: Crafting a Well-Rounded Approach
Ready for a personal touch? We invite you to reflect on your own style and consider a remix. Angela and Susan suggest infusing a bit of leader or manager finesse into your approach, creating a harmony that resonates throughout your professional journey.

A Treasure Trove for Workplace Champions
This episode isn't just another chat; it's a treasure trove of practical wisdom. Whether you're a seasoned professional or a budding leader, the insights packed here are invaluable. Don't miss your chance to elevate your management and leadership game. Tune in and embark on your journey to workplace excellence!

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Imagine a workplace where everyone feels safe, where the lines of communication are wide open and the structure is crystal clear. It's when psychosocial safety is prioritized. In this discussion, we break down the complexities of psychosocial safety, a fundamental concept in Australian workplace law, pivotal to every business. Unveiling the potential hazards such as high job demands, lack of support and unclear roles, we reveal how these can lead to physical or psychological harm if not addressed effectively.

How do you manage psychosocial hazards once they've been identified? You might be surprised to discover how these hazards can interact and amplify risks.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

The Secure Jobs Better Pay legislation is the biggest change in employment legislation in Australia in over a decade.

There is a lot involved, but in this episode we break it down to what you need to be prepared for next.

Specifically we explore new limitations being brought in around Fixed Term Contracts from 6 Dec 2023. We discuss:
What a Fixed Term Contract is
What had changed
What exceptions apply
What this means for your business

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Have you heard the talk about going back to the office now? Have you heard stories of how many offices are vacant whilst we've become comfortable working remotely?

In this episode we discuss the question - do we need to go back to the office? and..why?

We give you practical tips to help negotiate this with your team if you plan to return back to the office full-time or engaging new staff who may have ane expectation of flexability to work remotely.

(00:06) The Future of Work
Employers' evolving attitudes towards remote work and the return to the office, from safety and productivity to acceptance and a shift towards a hybrid model.

(11:51) Managing People in a Hybrid Workplace
Managing a hybrid workplace requires teaching employees to switch off, ensuring safety and confidentiality, and focusing on outcomes and trust.

(19:00) Benefits of in-Person Office Interaction
In-person interactions, communication, and a welcoming environment are important for a successful transition back to the office.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In this episode we met James Parnwell, Director of The Online Co and host of the 'Digital Marketing That Puts People First' podcast.

We had a great conversation where we discussed:
Using values in your business for more than your website!
Managing a remote workforce
Benefits of a healthy culture for more than just your team
And employing family members.

Check them out on Facebook or LinkedIn or listen to James' podcast here.

The Online Co are giving Work Wonders listeners a free 30 minute session to discuss digital marketing for your business. Simply fill out the 3-question "Health Check" on their website.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Do you use a probation period in hiring staff for your business?

In this episode we explore the topic of a Probation Period including:

What it is
Why you would use one
How long it is
What you do in that time; and
How to include it in your offers of employment

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In this episode we met Sarah Hunter, Founder of Aurora Transformations.

Sarah is also Leader Mentor at the new Upstairs Co-working space and sits on the Board of Rural Aid, AG Institute and has previously been a facilitator for the Australian Government's Entrepreneurs' Programme.

We had a great conversation where we discussed:
The employee value proposition (EVP)
Benefits of a healthy culture impacts and refering your values the success of your business
* And building your own leadership skills

If you are local to the Bathurst area, Sarah shares with Work Wonders listeners an opportunity to join the Accelerate at Upstairs workshop series recently launched. Funded by the NSW Government's Accelerating Regional Innovation Fund, this is a series of 5 in-person workshops aimed at empowering you to lead change, drive innovation, and embrace entrepreneurial opportunities.

It starts next week and it's not too late to join! Click here to fill out an expression of interest.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In this episode we explore some HR mistakes you could be making...without even knowing it!

We discuss 5 things to discuss and we'll tell you how you can avoid it going too far.

You don't know what you don't know...so we're here to help discuss these with you so your business isn't at risk of not being compliant.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In this episode we interviewed Sallina Jeffrey, Founder of The Mentoring Movement.

We had a great conversation where we discussed what makes a high performing team, how leaders can engage and retain employees.

Sallina shares the findings of her research and gives some great tips of what you can do in your workplace no matter the size nor industry to achieve a high performing team.

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In today's episode we unlock the door and let you inside Aster HR and tell you about 6 tools we use in our professional to help us in our work and also provide high quality and insightful information and advice for our clients.

You may haven't have thought of these before but trust us when we say they can save you time, money and give you valuable insight into your team.

You're going to want to listen to this one!

You can find the show notes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Welcome to Season 4!

We started this podcast to answer your questions about managing people. And since we've begun, we have received some interesting questions. We're using the very first episode of our new season to give you some answers.

Here's what you have asked:

What if someone resigns while doing higher duties?
Is a new employee allowed to take leave during probation?
How can I trust a new employee to do the work like I would?
I’ve got a remote worker who was ill but feels like they can work through because they are working from home. Should I ask them to take a sick day or let them work through?
I’ve just made an offer to hire a new employee but they’ve asked me for more money because their current employer made them an offer to stay. Should I make a counter offer?

You can find the shownotes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Season 4 begins in just 4 weeks!

Angela & Susan take a quick look at what we have in store for you.

We're back on Monday 11 Sept 2023 - with more special guests and hot topics, including your questions.

You won't want to miss it!

About this podcast

The Work Wonder podcast is brought to you by Aster HR.

We focus on keeping it simple so we can give you practical answers to all the things you're wondering about. We also bring you guests regularly to give you a wider perspective on all things, HR and business, we're here to help you grow your business.

We know your time is valuable. So our episodes are short and sharp and full of practical tips that you can use today.

We know that people in your business are your greatest resource and looking after them will look after your business.

We'll bring you up-to-date information on legal updates, and best practices, and provide you with guidance to recruit, engage, and retain a great team of staff in your small business.

About your hosts

Angela Gauci and Susan Rochester from Aster HR are your hosts.

Susan has qualifications in business and HR and takes great pleasure in being able to take the pain out of managing people. She's worked with a variety of small to medium businesses and knows how and where to find simple answers to complex problems.

Angela's HR career has spanned across many industries and types of organizations from small to medium size. Like Susan, Angela's expertise covers all the areas of the employment relationship and she too has qualifications in business, HR and Accounting.

Both have a strong belief that good HR management can benefit any business, no matter the size. With 40 years combined experience, Angela & Susan can guide you with simple and effective tools and coaching to help make people management much more managable.

Get ready for more great content in Season 4!

You can find the shownotes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In this episode, we meet Chris Barton and hear about his commitment to raising awareness about mental health (you may have recently seen his achievement mentioned on the 6-o'clock news!).

But Chris has also achieved a lot in his career and as a business owner and we were lucky enough to get the chance to interview him about all of it.

We had a great conversation where we discussed:

His learnings about leadership over a 20 year career
Some of the practical things he does to provide a great culture for his team
How an intense physical challenge can providing learning for all areas of business and life

Chris is also the person who put us in touch with Launch Pad, where all the Work Wonders episodes are recorded.

Chris recently achieved a massive goal of walking 120 kilometres from Katoomba to the Northern Beaches in under 24hrs. He did this to raise awareness and funds for youth mental health.

You can donate to Chris's fundraiser through his batyr link: https://batyrs-fundraising-hub.raisely.com/chrisbarton

You can find the shownotes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

The Secure Jobs Better Pay legislation is the biggest change in employment legislation in Australia in over a decade.

There is a lot involved, but in this episode we break it down to what you need to be prepared for next.

Specifically we explore new entitlements beginning 6 June 2023:
Changes to parental leave
Changes to flexible working arrangements

You can find the shownotes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In this episode we met Gabrielle Benkovich, Director of Judge Accountants in Penrith, NSW.

We had a great conversation where we discussed:
Her journey going from being an employee of the business to part owner of the business
What she's learnt about managing a team
* How to maintain a positive workplace culture

Check them out on Facebookor LinkedIn

Judge Accountants is giving Work Wonders listeners a special offer of a FREE tax planning session just in time for EOFY. Check out how in the show notes on our website, or book in here

You can find the shownotes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In this episode we talk all about the Respect @ Work legislation that came into law in December 2022.

Our conversation covers:

Where this has come from
What it's all about
What it means for your business
Where you can start

You can find the shownotes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Have you ever thought about being on a Board?

In this episode we met with David Schwartz, CEO of Board Direction.

And he talked all about the world of finding and gaining a Board appointment. He shared why he thinks there's value in sitting on a Board for your career (even for small business owners!).

As our guests always do, he shared with us his journey of becoming a business owner and he also let us peek behind the curtain into how his business supports their clients and how we can help you on the journey of becoming a Board member.

If you are currently looking for a Board appointment, check out the vacancies listed on Board Direction's website here.

You can find the shownotes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In this episode, we look at the darker side of teamwork...and situations when teamwork isn't working for you.

Do any of these sound familiar?

'Decision Desert' - where everyone in the team waits for someone else to decide to move forward. All opinions are welcomed for the effort of being shown to be collaborating, but there's a lot of confusion, and ultimately no decision is made.
'Misty Valley' - catering to everyone because you don't want to upset anyone, but it's leading to a lack of clarity. Many discussions may happen, and people may follow along, but ultimately, not everyone understands the vision completely.
'Murky Meetings Mountains' - ever been to a meeting, but you're not sure what you're there for? There's no agenda, or it's a meeting that could have been done via email? There are actions to come out of it, but nothing is done in between the meetings, so you're on a roundabout where the same thing keeps happening.
'Forest of Irresponsibility' - this is where no one takes accountability. There's a feeling amongst the team that someone will do it. It can then lead to no one doing it.
'Volcano' - work is going in all different directions at differing levels. Still, there is an uneven or unfair distribution of effort as someone on the team may say they will do it but only because others don't.

Remember to listen back in Season 2 Episode 5 for "Teamwork makes your dream work" for more information about improving your team's effectiveness.

You can find the shownotes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In this episode we met Shelley Cootes, Director of Narrow Escape Rooms in Penrith, NSW.

We had a great conversation where we discussed:
Her journey going from having a Full Time job to Business Owner
Recruiting a team of staff
Teamwork (and how an escape room can be a great team building activity!)
And she also shares a few funny stories from the other side of the escape room!

Check them out on Facebook, Instagram, Tiktok or LinkedIn

Narrow Escape Rooms is giving Work Wonders listeners a special discount...10% off for a weekday booking with 4 or more players. Use the code WORKWONDERS when booking. Valid to 30 November 2023.

You can find the shownotes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

In this episode we discuss the new legislation around paid Family & Domestic Violence leave which begins in 2023.

We explore:
What it is this new entitlement and what is it used for
What the changes mean for you
What you can do now to prepare
What you can do when you get a request

For a more in depth look at this topic, watch a replay of our webinar here.

Find out more about the topics we discussed in the show notes.

You can find the shownotes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Welcome to Season 3!

We started this podcast to answer your questions about managing people. And since we've begun, we have received some interesting questions. We're using the very first episode of our new season to give you some answers.

Here's what you have asked:

I’ve got staff who are saying they should be entitled to time-off-in-lieu. Do I have to give it to them and how does it work?
What can a recruiter do for someone?
What incentives can we be offering to attract new people to join our organisation?
I keep hearing about new legislation affecting employers. Is there something I’ve missed?

Find out more about the topics we discussed in the show notes.

You can find the shownotes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

Season 3 begins in just 2 weeks!

Angela & Susan take a quick look at what we have in store for you.

We're back on Monday 13 March 2023 - with more special guests and hot topics, including your questions.

You won't want to miss it!

About this podcast

The Work Wonder podcast is brought to you by Aster HR (did you notice our new branding? let us know what you think).

We focus on keeping it simple so we can give you practical answers to all the things you're wondering about. We also bring you guests regularly to give you a wider perspective on all things, HR and business, we're here to help you grow your business.

We know your time is valuable. So our episodes are short and sharp and full of practical tips that you can use today.

We know that people in your business are your greatest resource and looking after them will look after your business.

We'll bring you up-to-date information on legal updates, and best practices, and provide you with guidance to recruit, engage, and retain a great team of staff in your small business.

About your hosts

Angela Gauci and Susan Rochester from Aster HR are your hosts.

Susan has qualifications in business and HR and takes great pleasure in being able to take the pain out of managing people. She's worked with a variety of small to medium businesses and knows how and where to find simple answers to complex problems.

Angela's HR career has spanned across many industries and types of organizations from small to medium size. Like Susan, Angela's expertise covers all the areas of the employment relationship and she too has qualifications in business, HR and Accounting.

Both have a strong belief that good HR management can benefit any business, no matter the size. With 40 years combined experience, Angela & Susan can guide you with simple and effective tools and coaching to help make people management much more managable.

Get ready for more great content in Season 3!

You can find the shownotes for this episode here

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Brought to you by Aster HR, the Work Wonders Podcast is hosted by Angela Gauci & Susan Rochester and is recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please get in touch with us.

There's a change on the horizon for your hosts Angela Gauci and Susan Rochester.

In this little bonus episode we tell you all about it!

We appreciate the support you've given us during 2022. You've inspired us to continue bringing you more quality content and interesting guests, which we will do in the new year.

Merry Christmas and we will see you in 2023!

We're almost there...

We appreciate the support you've given us during 2022. You've inspired us to continue bringing you more quality content - and interesting guests - in 2023.

With Christmas just around the corner, Angela and Susan discuss all the ins and outs of managing your team during the holiday season in this final episode for the year. Listen in and check you've covered all bases.

And if you discover you need some help, let us know. You'll find all our contact details on our website or via LinkedIn.

Here's to you!

May you enjoy a restorative break and return ready for whatever 2023 may bring. We will be back in a couple of months with fresh ideas and support to help you navigate the changes to HR in your business.

Hosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

What is a 'Knocker Upper', and where would you get one? How would you know if you had a good one?

Sometimes HR terms like 'essential selection criteria' and 'KPIs' can sound like so much gobbledygook to the uninitiated. You may have a vague idea of what they mean, but probably don't give them much thought in your day-to-day work - unless you're in HR, of course.

Knowing how they might apply to you and your business can be hard. In this episode and in the spirit of the 'silly season' we take a fun and practical approach to illustrating how HR concepts can be applied in the workplace.

Join us as we talk about some of the jobs that don't exist any longer, along with roles that exist now that didn't exist before.

How would you choose the right candidates for these roles? And how would you assess their performance on the job?

We always value your feedback! Let us know how you feel about the Work Wonders podcast on our website or via LinkedIn.

Listen next week for our final episode for 2022. It's been quite a ride!

Hosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us

Andrea Turner-Boys started Women with Altitude to create spaces for women to connect and build a community around their careers and businesses.

In this interview, we explore what drove Andrea to start WWA and how she has developed a culture of kindness and authenticity in the diverse groups that regularly meet around NSW and ACT.

Andrea's enthusiasm for business, community, learning and growth is infectious. Enjoy!

Andrea talked about how networking events, like those at WWA can help you in your journey as a business owner and leader. Find out more about a Women with Altitude chapter near you here.

As you can tell, we love having guests in the Work Wonders studio! Do you know anyone who would make a good special guest? Perhaps you'd like to volunteer yourself? Let us know via our contact form or LinkedIn page, and we'll be in touch!

Hosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

Want to learn how to manage a remote team?

You’re in luck! Our new podcast episode is all about just that. We have the advice you need on everything from communication to hiring and firing. You’ll learn what works and doesn’t so you can set up your team for success.

Whether you’re just starting or have been managing remote teams for years, this podcast will give you the tools you need to make your business thrive. Listen now and start making changes today!

Remember to check the show notes for more resources to manage remote work.

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Hosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

As a multi-award winner and successful business owner, Gina Field, Managing Director of Nepean Regional Security (NRS), has an inspiring story to tell us!

Growing the company from just herself to over 40 staff and a fleet of vehicles across the state of NSW, Gina has risen up the ranks in a male-dominated industry to be one of the highest-awarded female business owners in not only this state but in Australia.

Enjoy Gina's frank, informative and humorous insights into her career, the ups and downs of running her business and today's challenges and opportunities.

You can learn more about Gina's company here and connect with them for your security needs.

Do you know someone who would enjoy listening to Work Wonders? We appreciate you spreading the word and sharing our LinkedIn page. Thank you!

Hosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

Wondering how to create a high-performing team for your business?

You’re in luck! In this episode, we discuss teamwork and share tips that are easy to implement and won’t cost you a thing.

By focusing on better teamwork in your business, you can achieve success like never before. So tune in now and learn everything you need to know!

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Hosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

If you're an employer or manager, you need to get your head around this complex topic! We've broken it down for you so that by the end of the episode, you’ll

have a better understanding of what might be illegal when it happens in your business,
know your responsibilities as an employer, and
understand how you can prevent incidents and respond to them if they do happen.

Make sure you don't miss the show notes for this episode. We've provided a heap of resources to set you on the right track to ending workplace discrimination, bullying and harassment.

Do you have questions or feedback? Let us know on our website or via LinkedIn.

Hosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

We're delighted to welcome special guests Jessica Hill and Ben Robinson, experienced organisational development specialists, to talk to us about 'diversity and inclusion' and why we all should pay attention.

In this interview, you'll learn about their respective careers and why diversity and inclusion interest them. Ben and Jess help us sort through the related concepts of diversity, inclusion, psychological safety and equity, including the difference between equity and equality.

You'll hear about the benefits of applying good practices and get some good advice for starting and implementing them in your organisation. For links to the latest research and ideas, refer to the show notes for this episode.

If you have questions or feedback after listening, let us know on our website or via LinkedIn.

Hosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

In this episode, we're talking about onboarding and getting new employees started on the right foot.

An effective onboarding process can reduce your risk of new staff walking out or causing trouble. Onboarding is not something to be left until the day your new recruit starts work.

If you took our advice in the last episode, you could be ready for us to guide you through the steps:

Pre-boarding - before they start
First day
First month
First 3 months

Join us as we examine the excitement and challenges of onboarding a new staff member. You'll always find more information and resources in the show notes.

Do you have more questions about onboarding? Let us know on our website or via LinkedIn.

Hosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

Welcome to Season 2!

We started this podcast to answer the questions you are wondering about managing a team. And since we've begun, we have received some questions and we're using the very first episode of our new season to give you an answer to these thoughts.

Here's what you have asked:

Is there something you'd recommend I put in my job ads to get the right person to apply?
Where can I find employees?
How do I stop getting a lot of unsuitable applications when I advertise?
Is there any difference between Casuals and Part-Time?
What do I do if my employee asks for a pay rise?
What's the difference between "Gross" and "Net" pay?

Find out more about the topics we discussed in the show notes.

Would you like to submit a question to the show? Let us know on our website or via LinkedIn.

Hosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general, has been developed as a starting point for your business, and should be tailored to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

Season 2 begins in just 2 weeks!

Susan and Angela take a quick look at what we have in store for you.

Season 2 is starting on Monday 10 October 2022 - with more special guests and hot topics, including your questions.

You won't want to miss it!

About your Work Wonders hosts

Susan Rochester is the Managing Director of Balance At Work, a boutique consultancy that she co-founded in 2006, her business supports small to medium enterprises with coaching, tools and systems to help make people management much more manageable. Susan has qualifications in business and HR and takes great pleasure in being able to take the pain out of managing people. Susan and Angela both know how and where to find simple answers to complex problems.

Angela Gauci is the Owner of Total Workforce Services, which she founded in 2015. Her business specializes in supporting small businesses and not for profits. She helps simplify people management and will guide you with simple and effective tools and affordable outsourced HR management so that your business can thrive. Angela's HR career has spanned across many industries and types of organizations from less than five staff to over 300 recruiting frontline positions, right up to CEOs. Like Susan, Angela's expertise covers all the areas of the employment relationship.

We both have a passion for Australian small businesses and a strong belief that good HR management can benefit any business, no matter how small.

Combined, we have over 38 years of experience in HR to share. So this podcast will discuss topics from the world of HR. So from starting an employment relationship all the way to ending it, workers' compensation, work, health and safety, payroll training and development and everything in between. We'll bring you up-to-date information on legal updates, and best practices, and provide you with guidance to recruit, engage, and retain a great team of staff in your small business.

About this podcast

We focus on keeping it simple so we can give you practical answers to all the things you're wondering about. We also bring you guests occasionally to give you a wider perspective on all things, HR and business, we're here to help you grow your business. And we know that people in your business are your greatest resource and looking after them will look after your business.

We know your time is valuable. So our episodes are short and sharp and full of practical tips that you can use today.

Get ready for more great content in Season 2!

We have a very special guest interview today to wind up Season 1. We're delighted to introduce you to Denise Heath, CEO of Nepean Area Disabilities Organisation (NADO).

This episode contains practical information and advice about people and organisational culture as Denise shares NADO's journey to achieving "Employer of Choice" and "Great Place to Work" accreditation.

To find out more about NADO and how to support them:
How to get involved
The Sensory Store
Share my Ability sensory activity centre
Follow them on Facebook, LinkedIn, Instagram or YouTube

Hosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.

For people management support tailored to your situation, you can contact us here

You'll find the show notes and links to relevant resources here

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business, and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

We've come across some 'interesting' ideas about what HR does...

Now we're nearing the end of Season 1 - with one more episode to come - we discuss some of the myths and misconceptions non-HR people can have about what HR people do.

Have you been guilty of believing any of these myths?

HR is only there for the boss (or the staff!)
HR people don't do numbers
HR is all about paperwork

Listen and see if we can convince you there's much more HR can, and will, do for you.

We started this podcast with an episode called 'What is HR?'. Since then, we've traversed some of the highs and lows of management. And there'll be plenty more to come when we start Season 2 in October.

What would like us to cover in Season 2? This is your chance to let us know!

Hosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business, and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

We all know that giving feedback is important, but how much thought and preparation do we put into it when we need to use this skill?

This episode will help you

Appreciate the importance of feedback
Understand the main pitfalls when giving feedback
Feel more confident when you need to help a staff member improve their performance

Get more feedback tips here

We talked about related topics in the following episodes:

Episode 12 - Performance reviews without the pain
Episode 13 - The art of delegation and how to master it

Do you like this kind of content? Let us know what you'd like to hear more about.

If you like what you hear, we would be grateful if you let your friends and colleagues know about us too!

Hosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording. However, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

In this episode, we cover your obligation to pay superannuation for your employees (in Australia) and all that entails.

There's a whole range of responsibilities you have if you employ staff and if you get it wrong, you can be up for some serious penalties.

Join us as we talk about how much, when and how you should pay super, along with when not to pay. We'll also demystify the terminology so you can feel more confident about what you need to do and why.

You can also refer back to Episode 11 where we discussed Contractors in detail and if Superannuation applies to them.

Need some help sorting out super? Get in touch with Angela

Do you like this kind of content? Let us know

Hosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

This week, we're trying something new and simply sharing with you a few things we've each been working on with our clients lately.

We'll tell you a little about what challenges these businesses are facing, and how we've helped them navigate to the other side. It's an excellent opportunity for you to get a sense of how some other organisations are being proactive in their people management.

To book a call with Susan to learn more about Harrison Assessments, hybrid work or 360 reviews, you can do that here.

You can access the free webinar replay all about the changes to the SCHADS Award Angela mentioned here.

Do you like this kind of content? Would more of these real-life stories help you? Let us know

Hosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.

You'll find the show notes and links to relevant resources here

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

Another guest interview and in this episode we introduce you to Katherine Hawes, Principal Solicitor at Digital Age Lawyers.

Katherine shares with us her career journey as well as some really practical tips about protecting your business in an online world.

As well as the practical information Katherine shares in this episode, she has an offer for listeners - a Legal Strategy Session to analyse what you have in place and advice about what improvements you could make for your business and steps you would need to take. Find out more here

Hosted by Angela Gauci of Total Workforce Services and Susan Rochester of Balance at Work and recorded at Launch Pad at Western Sydney University.

You'll find the show notes and links to relevant resources as well as Katherine's offer here

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

A slightly more technical topic this week, in an episode that applies specifically to Australian small businesses that have employees.

Angela is the expert on this one! Listen in as Susan learns all you need to know about:

What is Single Touch Payroll (STP)?
What happened in Phase 1?
What's different in Phase 2 (since January 20220)?
How do you report - and do you need an accountant?
What do you do if you make a mistake?
What do you need to do now to make sure you're compliant?

We guide you through the details in simple language so you can feel more confident you're doing the right thing.

Hosted by Angela Gauci of Total Workforce Services and Susan Rochester of Balance at Work and recorded at Launch Pad at Western Sydney University.

You'll find the show notes and links to relevant resources here

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

Do you feel overwhelmed by all the work you’ve got to do, but think YOU have to do it all?

Have you ever asked someone to do something, assumed it would be done, then realised at the last minute that nothing has happened?

In today’s episode, we talk all about the ‘art’ of delegation, including:

How your beliefs could be holding you back
Signs you need to up your delegation game
5 tips to help you feel more confident and less stressed about delegating
1. Knowing your staff
2. Be clear about 'why'
3. Be clear on outcomes ('what' and 'when')
4. Don't try and control the 'how'
5. Stay approachable & available

Hosted by Angela Gauci of Total Workforce Services and Susan Rochester of Balance at Work and recorded at Launch Pad at Western Sydney University.

You'll find the show notes and links to relevant resources here

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

Do you avoid having conversations about performance? Or put them off until they're no longer effective?

You're not alone! Many managers develop a headache at the thought of conducting a performance review. And the more you have to do, the worse it can feel.

This episode is all about the pitfalls of unplanned performance management and the pleasures and pay-offs when you get it right. We will guide you through the options we've tried and observed others use that bring out the best in people.

It doesn't need to be painful. We explain how and give you tips for getting more positive outcomes from your performance reviews.

Hosted by Angela Gauci of Total Workforce Services and Susan Rochester of Balance at Work and recorded at Launch Pad at Western Sydney University.

For performance management support tailored to your situation, you can contact us here

You'll find the show notes and links to relevant resources here

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

In this episode we talk about the difference between contractors and employees because your obligations regarding tax, superannuation and Workers Compensation will differ if you are paying contractors or employees.

As the employer, you’re responsible for getting it right…so we will help you be sure by taking you through the 6 attributes the ATO give you to decide if you need to pay super or withhold tax.

We will also discuss the definition regarding Workers Compensation and explain why it’s different.

You will understand when to pay Superannuation, when to withhold PAYGW and when to include a worker in your Workers Compensation policy and give you tools to determine if you are meeting obligations.
Hosted by Angela Gauci of Total Workforce Services and Susan Rochester of Balance at Work and recorded at Launch Pad at Western Sydney University.

You'll find the show notes and links to relevant resources here

Related content: Episode 3 - What you need to know before you hire anyone

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

In our second guest interview, we're delighted to introduce you to Susan Bennett, Work Health and Safety Consultant at Total WHS.

We invited Susan to join us because we know how important it is to get WHS right in your business.

Susan chats to us about her career and her passion for keeping people safe at work. You'll hear some very interesting stories - and likely learn something, too!

As well as the practical information Susan Bennett shares in this episode, she has 2 offers for listeners who wish to improve safety practices in their businesses. Find out more here

Hosted by Angela Gauci of Total Workforce Services and Susan Rochester of Balance at Work and recorded at Launch Pad at Western Sydney University.

You'll find the show notes and links to relevant resources - and Susan's offers - here

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

In today’s episode, we’re talking about workplace culture and giving you some ideas of simple changes you can make to improve the culture in your organisation.

We’re going to talk about

what makes culture
what culture influences, and
how YOU can influence the culture in your business

You don't need to spend a lot to improve your culture, but you do need to give it time.
You can start today by completing this free workplace culture surveyHosted by Susan Rochester of Balance at Work and Angela Gauci of Total Workforce Services and recorded at Launch Pad at Western Sydney University.
You'll find the show notes and links to relevant resources here

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

We've been hearing a lot of talk lately about 'the great resignation' or 'the great reset'. We're sure you've heard it too. You will have heard about a 'war' for talent or the skills shortages in your industry or region.

People have been asking:

What is the 'the great resignation?
What caused it?
How will it affect my business? (Perhaps it already has!)

So we rushed into the studio to produce this episode for you, where we break it all down and put it into perspective for employers.

Every industry is different but if you're worried about how to attract and retain quality staff, listen as we explore what you can do to make sure YOUR business stands out from the crowd.

Hosted by Angela Gauci of Total Workforce Services and Susan Rochester of Balance at Work and recorded at Launch Pad at Western Sydney University.

For recruitment and selection support tailored to your situation, you can contact us here

You'll find the show notes and links to relevant resources here

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

This foundational episode is all about hiring staff. We break the process down for you into 5 easy-to-follow steps:

Designing the job and what a person needs to do that job
Attracting the best possible candidates
Interview only the best candidates
Evaluate the candidates you interviewed
Make a job offer!

Angela also shares her FREE Recruitment Checklist which is available to be downloaded

Hosted by Angela Gauci of Total Workforce Services and Susan Rochester of Balance at Work and recorded at Launch Pad at Western Sydney University.

For recruitment and selection support tailored to your situation, you can contact us here

You'll find the show notes and links to relevant resources here

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

In this episode, we chat about the worst recruitment interview questions we've each come across in our time working in HR.

Listen now to hear what we found when we dug deep into our experience. You'll have a few laughs while you learn how to frame a question to give you the information you want.

Candidates can tell when you don't know what you're doing. So it's worth getting it right - especially in this tight labour market.

Hosted by Angela Gauci of Total Workforce Services and Susan Rochester of Balance at Work and recorded at Launch Pad at Western Sydney University.

For interview help tailored to your situation, you can contact us here

You'll find the show notes and links to relevant resources here

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

Today it’s interview time!

We’re delighted to introduce you to our first-ever Work Wonders special guest. Gavin King is an Associate and the Director of Insolvency at Condon Advisory Group, a national firm of Forensic, Solvency and Turnaround Practitioners in Parramatta.

Gavin has an interesting work history and some unique insights to share with you. You may be surprised by the people management challenges that come up in his day-to-day work. We certainly learnt a lot from this interview - and we think you will too!

Hosted by Angela Gauci of Total Workforce Services and Susan Rochester of Balance at Work and recorded at Launch Pad at Western Sydney University.

You'll find the show notes, including links to Gavin's offer and his contact details here

FYI: There is no episode next week, Easter Monday, while we take a break. Episode 6 is scheduled for Monday 25 April 2022, when Susan and Angela share their 'worst ever' interview questions. It's guaranteed to be our most amusing episode yet!

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. Episodes are recorded in advance and may not be published in the order mentioned in the episode. For specific advice relating to your business, please contact us

Do you employ Casual staff in your business?

In this episode, we discuss Casual Conversion. It has been 12 months since this legislation change that allowed a pathway for Casuals to transfer to Permanent employment.

So now is a great time to consider

How, when and why you should offer Casual Conversion
What you should do if an employee asks you for it
What are reasonable grounds for declining Casual Conversion

We will talk through the steps to follow and give a few scenarios to better understand how this might work in your workplace.

Hosted by Angela Gauci of Total Workforce Services and Susan Rochester of Balance at Work and recorded at Launch Pad, Western Sydney University.

MORE INFORMATION

You'll find links to all the resources mentioned in this episode in the show notes.

For further advice on how casual conversion impacts your business, contact Angela via email info@totalworkforceservices.com.au or call (02) 4555 4634.

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. Episodes are recorded in advance may not be published in the order mentioned in the episode. For specific advice relating to your business, please contact us.

In this episode, we talk about all the things you need to know before you start hiring staff. We will discuss your basic obligations as an employer including:

Knowing the employment type
Knowing what you need to pay your employee
The National Employment Standards (or “NES”)
Anti Discrimination; and
Single Touch Payroll

We will also share a recent example of a business being taken to court by Fair Work so know how to avoid that in your business.

Hosted by Angela Gauci of Total Workforce Services and Susan Rochester of Balance at Work

You'll find links to all the resources mentioned in this episode in the show notes

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. Episodes are recorded in advance may not be published in the order mentioned in the episode. For specific advice relating to your business, please contact us.

How is your business recovering from COVID?

It’s been a long 2 years with multiple lockdowns, stand-downs, home-schooling, face masks, hand sanitiser, social distancing, work from home, zoom/teams meetings, vaccinations etc. And whilst we are still living with COVID in our communities, we are moving forward.

In today’s episode we’re going to consider a few key things depending if your workplace is either still working fully remote, transitioning back to the workplace or a bit of both - choosing to stay hybrid.

We talk about:

Work Health & Safety
Mental Health
Working from Home
Keeping staff engaged
Mandating COVID vaccinations and/or RAT tests
Privacy & Confidentiality

You can find links to all the resources mentioned in this episode here

Hosted by Angela Gauci of Total Workforce Services and Susan Rochester of Balance at Work

All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us

In today's episode, we talk about 'What is HR?' and give you:

a better understanding of what HR is,
some background on the topics we will discuss in future episodes, and
insight into what good HR management can do for your business

There's a LOT in this episode, but you don't have to do it all and you don't have to do it all at once. We'll be guiding you through what's important in your business and helping you set priorities in every new episode.

Listen and learn what we have in store for you!

What are you wondering about?

You can help us grow with your feedback: Please leave a review, give us a rating or get in touch.

And if you like what you've heard, please tell your friends!

Read the show notes here.

Disclaimer: All information or advice included in this podcast is general in nature and has been developed as a starting point for your business and should be tailored according to your specific requirements. It should not be considered legal advice. We have made every attempt to ensure the accuracy and currency of this information at the time of recording, however, references to things like employment laws are subject to change. For specific advice relating to your business, please contact us.

Welcome to the Work Wonders podcast where we simplify HR for small businesses owners and managers by answering the questions you’re wondering about for your workplace.

The podcast will be hosted by Angela Gauci from Total Workforce Services and Susan Rochester from Balance at Work.

We will discuss topics from the world of HR - from starting an employment relationship to ending it, worker’s compensation, WH&S, payroll, training & development and everything in between.

We will bring you up to date information on legal updates, best practice and provide guidance to recruit, engage and retain a great team of staff in your small business.

We will keep it simple and practical answering all the things you are wondering about. We’ll also bring you guests occasionally to give you a wider perspective on all things HR.

We’re here to help you grow your business. And we know that the people in your business are your greatest resource and looking after them will look after your business.

We know your time is valuable, so our episodes will be short and sharp, full of practical tips you can use right away.

New episodes each Monday
Launching in March 2022

So we look forward to having you join us!