The Expeditors Podcast

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In the 50th episode of the Expeditors Podcast, Ian Mallison, Vice President of Supply Chain Solutions, discusses the challenges and disruptions the logistics and freight forwarding industry has faced this past year, and highlights the need for companies to have resilient supply chains that can adapt to changing circumstances. You’ll also hear about the role of digital twin technology in supply chain management, with emphasis on the importance of good data collection and analytics in making informed decisions and preparing for uncertainties.

Guest: Ian Mallison - Vice President, Supply Chain Solutions

3:40 - Impact of the Pandemic on Inventory Levels

7:57 - Strategies for Adapting to Market Conditions

10:58 - Challenges and Strategies in Diversification

15:22 - Challenges with Data Analytics

17:22 - Utilizing Digital Twins for Supply Chain Solutions

21:29 - Evolution of Digital Twin Technology

26:56 - Impact of Operational Focus on Innovation

29:43 - Closing Thoughts

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This episode dives into the abstract as Vice President of Strategy & Innovation Pat St. Laurent discusses his observations of the supply chain industry and how taking a systems thinking approach could bring new levels of communication, collaboration, and optimization within a supply chain and with everyone involved.

2:02 - What is systems thinking?

5:31 - The challenges of adopting systems thinking

9:23 - "How did we get here in the first place?"

13:39 - Does systems thinking ask for too much?

18:07 - Successful implementation

19:56 - Cultural change

21:33 - Working with partners

26:48 - Closing thoughts

Guest: Pat St. Laurent - Vice President, Strategy & Innovation

Materials:

"Systems Thinking Speech by Dr. Russell Ackoff" YouTube video

The Fifth Discipline: The Art & Practice of the Learning Organization

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On November 11th of this year, the United States will observe and recognize the service of men and women in the military. In this episode, Lenora Turner and Ted Lucas from the Opportunity Knocks program at Expeditors discuss the value veterans bring to the civilian workforce and things for companies to keep in mind when building programs designed to seek out veterans and create opportunities with lasting impact.

:47 - Expeditors' Opportunity Knocks Veterans Program

7:38 - Qualities that come with service

10:33 - Handling higher stakes and stress

14:53 - Examples of success

18:25 - Making an inclusive workspace

21:57 - Support for veterans

24:54 - For those looking for a new career

29:11 - Veterans supporting each other

31:34 - Resources

33:36 - Closing thoughts

Guest: Lenora Turner - Director, Opportunity Knocks

Ted Lucas - Program Coordinator, Opportunity Knocks Veterans

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It's Paris Fashion Week at the time of this episode's release, so Global Account Manager Sophie Duquesnoy and District Manager of Paris Marc Rached share what is affecting the high end fashion industry in terms of its consumers, brand, compliance, sustainability goals, and more.

3:59 - Defining high end fashion

5:50 - What has fashion maisons' attention

9:12 - How the industry engages with logistics

12:42 - The role of the freight forwarder

14:52 - Classifying high end fashion

20:42 - Making the luxury experience sustainable

24:15 - Secure movement

26:22 - Closing thoughts

Guest: Sophie Duquesnoy - Global Account Manager

Marc Rached - District Manager, Paris

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Since the global shipping crisis of 2020, software as a service (SaaS) offerings for visibility have become increasingly popular. Michelle Weaver, Senior Vice President of Order Management, talks about the problems customers are trying to solve with SaaS, and how to understand the resiliency of your supply chain through an assessment of people, process, and technology.

1:10 - 2020 to now

4:25 - Have customers regained control?

8:34 - People, process, & technology; which model are you?

15:56 - Have SaaS evolved?

17:14 - Fragility in people, process, and technology

19:12 - Customers' takeaways

21:05 - Closing thoughts

Guest: Michelle Weaver - Senior Vice President, Order Management

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The aviation industry has shown incredible resiliency and profitability for decades, so how is it faring after the last 3 years? Jim Cangiano, Global Director of the Aviation and Aerospace Vertical, discusses how this industry continues to keep planes flying, both off the assembly line and in the air.

Guest: Jim Cangiano - Global Director, Aviation & Aerospace Vertical

5:10 - The needs of the aviation industry

11:39 - Vulnerabilities

16:05 - Absorbing impact from global events

23:11 - Competing with other industries for resources

26:25 - How will sustainable designs affect supply chains?

30:18 - New technology bringing change

33:53 - Closing thoughts

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Guest: Fernanda Kroup - Vice President, Head of Onyx Strategic Insights

3:53 - Globalization then and now

10:16 - Lessons learned

17:30 - Threats to globalization

24:18 - How shipping & logistics has adapted

27:40 - The health of the global community as an organism

32:14 - What can companies do?

35:17 - Closing thoughts

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Why is capturing emissions and carbon footprint data so difficult in the transportation industry? Cam Smith and Nina Barton talk about ESG in transportation and how infrastructure, customer expectations, and lack of harmony are getting in the way of reliable data that helps shippers find ways to reduce emissions and meet their goals.

4:19 - Sustainability in the transportation industry

6:58 - Why ESG is a challenge in transportation

10:31 - What are Scope 3 emissions?

11:29 - Shippers' expectations

17:57 - The role of the freight forwarder

19:10 - Is collecting emissions data a challenge?

23:53 - On the minds of customers

27:38 - Closing thoughts

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In October 2023, the Canada Border Services Agency will implement a new program to change the way it collects duties and taxes from importers. Steve Bunda shares information on what's changing, how to act, and illustrates why now is the best time to act in preparation for this massive change.

1:46 - What is CARM?

4:07 - Affecting the relationships between brokers and importers

4:57 - Are people acting in a timely fashion?

7:03 - CARM registration process

9:53 - Challenges ahead with rollout

12:57 - Closing thoughts

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Guest: Manal Sakr Bradnam - Director of Customs, South Asia

3:37 - Southeast Asia customs and signs of change

8:14 - Contributing factors to change

12:14 - Meeting global expectations

14:54 - Growing pains?

17:16 - Technology investments in customs

22:54 - Qualities of a strong customs partner

26:30 - Closing thoughts

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Guest: Kel Chou - Regional Manager of North & South Asia, Aviation & Aerospace Vertical

3:17 - What is Digital Twin Technology?

5:36 - Unique characteristics of aviation supply chains

9:47 - Why Digital Twin is right for aviation & aerospace

13:00 - Why is adoption difficult?

14:36 - Test, validate, implement

18:53 - Questions to answer with Digital Twin

23:20 - What's pushing for change?

26:07 - The first step

29:07 - Closing thoughts

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Guest: Pat St. Laurent - Vice President, Strategy Group

3:49 - Resilience in context to global supply chain

4:51 - What continues to succeed?

6:38 - Agility vs. Resiliency

9:49 - Why resilience now?

11:00 - What leadership is seeking internally

14:48 - Resilience being a hard sell

16:34 - Starting an assessment

19:20 - Momentum and management

22:23 - Is there a good reason not to?

23:59 - There's no going back to pre-pandemic

27:05 - Designing away empty shelves

29:54 - Supply Chain Resiliency white paper

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Guest: Andrew Lester - Global Director, Healthcare Vertical

4:25 - The pandemic's impact

12:25 - The current state of pharmaceuticals' supply chains

17:18 - How the freight forwarder has changed

19:46 - Costs of seeking flexibility

21:18 - How the industry is changing

27:28 - The importance of accurate forecasting

31:43 - What does stability look like?

33:32 - Closing thoughts

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Guest: Neil Rub - Regional Manager for MAIR (Middle East, Africa, and Indian Subcontinent Region), Aviation & Aerospace Vertical

3:56 - How the aircraft manufacturing industry works

7:05 - What startups do differently

9:20 - Innovations brought by startups

14:38 - The challenges startups face

16:21 - Who's rooting for them?

18:42 - The role freight forwarders and logistics providers play

21:45 - Scaling up

23:04 - Steps towards success

25:45 - Closing thoughts

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Guest: Brenda Smith - Global Director, Government Outreach

Resources: UFLPA Fact Sheet from CBP

4:14 - The Uyghur Forced Labor Prevention Act (UFLPA)

6:20 - Defining forced labor

7:33 - Responses to forced labor

11:44 - The U.S. Model

13:01 - Proving compliance and due diligence

16:59 - CBP Penalties

21:03 - Technology's role in fighting forced labor

22:43 - Maintaining a relationship with customs authorities

27:35 - Conversations internally and with your partners

20:09 - Closing thoughts

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Guest: Stephanie Holloway - Regional Customs Manager, The Americas

Resources: Expeditors Newsflash

USCBP Cargo Systems Messaging Service

1:42 - What are anti-dumping and countervailing duties?

3:46 - How these duties are applied

7:51 - "Are we the baddies?"

10:26 - "Why is this relevant today?"

11:58 - Conversations to have internally and with logistics partners

14:56 - "We'll just play the duties."

16:45 - Closing thoughts

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Guests: Karen Kinsella - Global Director, Automotive & Mobility Vertical

Jamie Lansdell - Regional Manager for Europe, Automotive & Mobility Vertical

3:55 - The significance of electrification in the automotive industry

6:58 - Moving a complex good

9:33 - Impact of an environmentally conscious consumer

12:59 - Battery recycling

17:18 - Having to source from specialized locations

18:55 - Innovations in battery recycling

21:19 - The role of automotive in battery recycling

23:13 - Closing thoughts

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Guest: Kara Mahoney - Vice President of The Americas, Account Management

4:37 - Conversations with customers

6:46 - In front of company executives

8:53 - The rest of 2022

13:12 - What's prevailed

18:09 - The value of digital twin technology

19:59 - Knowing what you control

23:31 - Keeping compliance in mind

25:43 - Balancing modes of transportation

28:42 - Looking internally for disruption management

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Guest: Michael Bellezza - Vice President, Tradewin

0:29 - TradeLane Blog post

0:53 - Identifying these lessons

4:10 - Lesson 1: Be resilient

8:41 - Lesson 2: Be flexible

11:14 - Lesson 3: Be empathetic

14:07 - Lesson 4: Be creative

17:16 - Lesson 5: Be knowledgeable

20:07 - Closing thoughts

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Guests: Angela Zhou - Regional Business Development Manager, South Asia

Andreas Buch - Regional Business Development Manager, Europe

Matteo Del Zoppo - Regional Business Development Manager, The Americas

2:24 - The world of Beer, Wine, & Spirits

5:30 - A crisis-proof industry

8:07 - The players of BWS

9:37 - The rise of e-commerce

11:24 - Demands defining logistics needs

13:58 - The characteristics of BWS as freight

16:58 - Is compliance difficult for BWS?

18:53 - New products, new needs

20:09 - Supply chain design challenges

22:20 - Moving luxury goods

24:32 - Why should the consumer care?

25:49 - Considerations for BWS shippers

29:44 - Closing thoughts

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Guest: Carolina Galindo - Regional Transcon Manager

David Sanchez - Regional Customs Manager

3:19 - What is the complemento Carta Porte?

6:11 - What Mexico hopes to achieve

9:51 - The role of Mexico in the Western Hemisphere

14:00 - The impact of Carta Porte on shippers and forwarders

15:48 - How customs works in Mexico

18:43 - The US/Mexico border

24:34 - Best practices

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Guest: Ben Clark - Chief Strategy Officer

3:42 - Defining innovation

10:08 - Defining strategy

13:55 - What too much innovation looks like

15:37 - Can strategy and innovation be imbalanced?

18:55 - Identifying critical assumptions for heavy testing

20:17 - The challenge of buy-in

22:06 - Closing thoughts

26:28 - Book recommendations!

Innovators Dilemma - Clayton M. Christensen

Playing to Win - A.G. Lafley, Roger Martin

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Guest: Bruce Krebs - Senior Vice President, Global Distribution

4:36 - Bruce Krebs' day to day

8:32 - The world of distribution

13:32 - The consumer's impact on distribution

14:55 - Investments now vs. 5 years ago

18:45 - Balance between labor and automation

24:24 - "Plan, prepare, power through."

25:43 - The successful distribution customer

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Guest: Stephanie Holloway - Regional Customs Manager for The Americas, Global Customs

3:19 - Harmonized System overview

6:54 - Changes for 2022

9:00 - Trends informing changes

9:34 - Impact to the customs process

10:47 - How to prepare

12:22 - When outdated numbers are used

14:50 - Wackiest HS number seen?

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Guest: Karl Francisco - Senior Vice President, Global Ocean

2:43 - Important considerations

3:42 - Carriers' response to consumer demands

4:29 - The ocean market today

6:22 - The remainder of 2021

7:51 - Lessons from 2020

8:34 - ILWU contract negotiations

12:01 - Navigating port lockouts

13:26 - More options

14:49 - Signs things are improving

15:42 - What successful companies are doing

16:49 - Some positive thinknig

18:21 - Closing thoughts

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Guest: Nic Beehler - Director, Tradeflow

1:38 - Tradeflow overview

4:19 - The Customs Modernization Act

6:34 - Educating shippers

9:26 - Problems solved by trade data systems

11:53 - Mod Act's impact on digital trade data

12:59 - Pandemic problems revealed

16:19 - How to stay productive

18:20 - Visibility needs in trade data

21:13 - Closing thoughts

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Guest: Max Lock - Director, Koho

gokoho.com

1:06 - What is Koho?

3:43 - What makes LTL attractive?

5:00 - Barriers to supply chains

7:26 - Accessing advanced logistics knowledge

8:35 - The LTL world today

13:15 - Pre-pandemic strains on trucking

14:11 - Empowering small shippers digitally

16:44 - Growing LTL

18:13 - Being a successful shipper with LTL

24:01 - Closing thoughts

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Guest: Randy Gould - Global Director, Cargo Signal

1:38 - Visibility problems exposed by the pandemic

2:47 - Internet of Things and Visibility Economy refreshers

5:41 - IoT's impact on logistics

10:42 - What do you do with so much data?

14:10 - Being proactive with data

15:17 - Choosing the right digital solution

17:12 - Closing thoughts

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Guest: Dana Lorenze - Senior Vice President, Global Customs

3:22 - Expeditors' history with customs brokerage

4:28 - The current state of customs

7:13 - Complexity

15:19 - Geo-politics and the environment

18:21 - Security

22:41 - Innovation

25:51 - The power of people in customs

28:00 - Lesson learned

30:00 - Changes ahead

33:13 - Closing thoughts

Expeditors | LinkedIn | Twitter | Facebook | Instagram

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Guest: Staci Alalem-Clark - Senior Manager, Carrier Allocation

3:04 - What is Carrier Allocation?

6:23 - What's going on in the ocean world?

9:35 How this holiday season will be different

12:50 Capacity Planning

15:18 - Bringing digital solutions to capacity planning

18:19 What shippers can focus on and learn

22:31 - Closing thoughts

Expeditors | LinkedIn | Twitter | Facebook | Instagram

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Guest: Jose Ubeda - Senior Vice President, Digital Solution

(at 3:54, Jose is referring to Jeff Musser, CEO of Expeditors)

4:19 - Changes over the decades

7:11 - The customer's world today

9:21 - Is logistics behind?

13:37 - How to explain visibility

15:29 - Visibility technology landscape

20:33 - Closing thoughts

Expeditors | LinkedIn | Twitter | Facebook | Instagram

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Digital Solutions You Can Trust

Expeditors | LinkedIn | Twitter | Facebook | Instagram

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Guest: Kelly Blacker - Senior Vice President, Global Air

2:34 - The state of air freight today

5:48 - Where did the capacity go?

8:44 - The logistics ecosystem

15:36 - How are airlines adding capacity?

20:50 - IATA's 2024 prediction

24:13 - What successful companies are doing

25:54 - Closing thoughts

Expeditors | LinkedIn | Twitter | Facebook | Instagram

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Guest: Jamie Lansdell - Regional Manager of North America, Automotive & Mobility Vertical

6:17 - Chip Shortage Overview

8:48 - Impacts on the automotive industry

10:38 - The response and solutions

18:43 - Electric Vehicle's response

22:06 - Support from logistics and freight forwarding partners

27:43 - Supply chain questions being raised

31:12 - Closing thoughts

Expeditors | LinkedIn | Twitter | Facebook | Instagram

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Guest: Rashida Morisset - Regional Manager, North America - Retail & Fashion Vertical

Nick Wyss - Regional Manager, Europe - Retail & Fashion Vertical

5:26 - Cosmetics industry overview

7:08 - Changes/trends in cosmetics customers

12:54 COVID-19 impacts on the cosmetics industry

18:18 - Cosmetics companies as logistics customers

22:13 - Logistics needs of cosmetics companies

25:26 - Risks in moving cosmetics products

27:43 - How logistics serves cosmetics

Expeditors | LinkedIn | Twitter | Facebook | Instagram

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Guest: Marie Berner - Global Director, Aviation & Aerospace Vertical

2:51 - Introduction to the aviation

5:01 - The Aviation Industry Today

18:08 - Electric Aircraft

28:39 Aerospace Industry Growth and Needs

Expeditors | LinkedIn | Twitter | Facebook | Instagram

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Guest: Wendy Armbruster - Regional FTZ Program Manager, The Americas

Expeditors | LinkedIn | Twitter | Facebook | Instagram

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Guest: Ian Mallison, Vice President of Supply Chain Solutions

Jarrett Hendricks, Senior Manager, Supply Chain Solutions

[Article] Rise of the Digital Twin: How Lessons Learned from NASA Are Changing the Way Supply Chains Are Managed

Expeditors | LinkedIn | Twitter | Facebook | Instagram

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Guests: Brian Murphy - Manager, Global Ocean, LCL & Network Planning

Bryan Ransford - Director, Retail and Fashion Vertical

Expeditors LCL Services

Expeditors Retail and Fashion

Retail in the Modern Age

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Guest: Pat Roche - Vice President, Project & Energy Services

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Guest: Ben Eidenschink - Regional Director, Germany (Frankfurt office)

Juergen Adler - Regional Manager, Automotive Vertical Europe (Frankfurt office)

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Guest: Scott Kelly - Vice President, Global Ocean Services

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Guest: Nic Beehler - Director, Tradeflow

Book: Upstream: The Quest to Solve Problems Before They Happen

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Guest: Ian Buchanan - Senior Manager, Risk Management, ECIB

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Guest: Michael Bellezza - Vice President, Tradewin

Article: Trade in 2021

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Guest: Nanoh Park - Director of Global Customs

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Guest: Michelle Weaver - Senior Vice President, Global Order Management

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Horizon Blog:

Coronavirus Outbreak: Top Considerations to Help Businesses Evaluate Their Next Move

Rise of the Digital Twin: How Lessons Learned from NASA Are Changing the Way Supply Chains are Managed

In Navigating the Impact of COVID-19 Forecasting and Pre-Planning is Key

Expeditors LCL Suite

The 3 Main Purposes of Incoterms

Expeditors Subsidiaries:

Tradewin

Expeditors Cargo Insurance Brokers (ECIB)

Cargo Signal

Koho

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Guest: Karen Kinsella, Global Director, Automotive & Mobility Vertical

Article: Start-up Vehicle Makers Demand More from Their Logistics Providers (Automotive Logistics)

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Guest: Randy Gould, Global Director, Cargo Signal

cargosignal.com

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Guest: Chris McClincy, Senior Vice President and Chief Information Officer

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Guest: Ian Mallison, Vice President of Supply Chain Solutions

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