After the last discussion with Cyber Security Warrior, Curt Vincent at #theOvalTable, we have seen one of his predictions come true as Russia is taking out most of the Ukraine power grid. Curt has been involved with the cyber wars since 1985. Spending 20 years in the regular Army and 16 more in the Reserve Army, he was a pioneer in establishing cyber security protocols and procedures and in identifying attackers, including hostile Nation States and Criminal Organizations. After 9/11, he was called back into uniform for two years to serve as the Operations Officer for the entire Army Operations Network and Security Center. He has held high level cyber security positions at Bank of America, Morgan Stanley and several Cyber Security Consulting organizations.

This is Part 2 of a two-part discussion.

Issues discussed: Vulnerabilities from the #Internet_of_Things (refrigerators, lights and other appliances and #devices in your home and cars), the speed of development, sleeper bots, the speed of development, the lack of national cyber borders, combating #ransomeware, taking maintaining operations into consideration with your backup strategy (how fast can you recover from an event), the move back to centralized systems from distributed systems, and the value of VPN’s.

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Cyber Security Warrior, Curt Vincent joins us at the Table. Curt has been involved with the cyber wars since 1985: you know, before you ever heard of the internet and about 30 years before it was called Cyber Security. Spending 20 years in the regular Army and 16 more in the Reserve Army, he was a pioneer in establishing cyber security protocols and procedures and in identifying attackers, including hostile Nation States and Criminal Organizations. After 9/11, he was called back into uniform for two years to serve as the Operations Officer for the entire Army Operations Network and Security Center.

This is Part 1 of a two-part discussion.

Issues discussed: Password Vault, Trojan Horses, Bots, Slaves serving Crypto Currencies, Credit Cards and the fact that all your business needs is 1 person not following protocols and procedures, to cause a cyber catastrophe.

Contact Curt at: Cyber Assurance Associates

Curt@cyberassoc.com

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Introverts or extroverts: Which are more valuable to your business? Author and Leadership Consultant Jon Baker joins us at the Table from Swanage, UK for a far-ranging discussion of how to effectively use introverts in business and how introverts can effectively contribute to business. How do you identify your introverts – there are probably more than you think – and if you are one, how can you make sure your unique skills and talents are recognized? Do you talk to think, or do you think to talk? Both are valuable. Discover how, and which one are you? #introvert #extrovert #values #OvalTable #conference #networking

We also discuss generational differences. What motivates Baby Boomers, Millennials and Gen Z? How are they different? How do their values differ? How do we use that knowledge to supercharge their performance?

Other topics include: How do you best use your time at a Trade Show or Conference, especially introverts? How do you lay the groundwork for a productive decision-making meeting? #introvert #extrovert #values #OvalTable #conference #networking

Contact Jon at: IntrovertsInBusiness.co.uk

LinkedIn: Jon Baker

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Hilmon Sorey joins us at the table this week. He is co-founder of several companies including ClozeLoop, a consultancy firm, 12 Angels, a early stage seed money venture capital company, and has helped many startups get on their feet and grow to profitability.

We discuss the new demographics of the business world, the need for familiarity with past economic shocks, what kinds of startups his companies invest in, the dangers AND opportunities within the current environment, and how to position your business to become a strong performer.

We also discuss some of the principles that The Oval Table is built on.

Hilmon can be contacted directly on LinkedIn.

HilmonSorey #TheOvalTable #seedmoney #startup #earlystage #opportunity #economicshocks #ClozeLoop #CloselyHeldBusiness

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Joel Block, Hedge Fund Manager and Venture Capitalist at Bullseye Capital joins us again to discuss what's happening in the economy. In less than 50 minutes we cover: Inflation, Supply Chain Issues, Energy Supply and Costs and The Impact On National Security, Lagging US Technologies, The Real Estate Market, The New Workforce and Their Expectations, Leveraging The Knowledge Within The Workforce, Working Remote, Metrics To Measure Business By, How To Stay Afloat In These Challenging Times... and more.

To reach Joel, just go to JoelBlock.com

For more on Bullseye Capital, go to Bullseyecap.com

supplychain #JoelBlock #economy #inflation #technologies #energy #nationalsecurity #markets #SmallBusiness #OvalTable

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Patents, Copyrights, Intellectual Property. If your eyes are glazing over, you really need to listen to this episode. You’re going to get thousands of dollars of consulting on why this can be your most valuable asset that you don’t own.

Bruce Needham is a Partner at Kunzler, Bean and Adamson specializing in Trademark and Intellectual Property Law. We discuss what is included in Intellectual Property, how valuable it is, and the fact that once you patent or copyright it, IT’S SALEABLE. In fact, for many companies, that’s the part that makes up most of it’s saleable value. Think of it: you can monetize your ideas and processes as well as your products, infrastructure, and customer base. Bruce takes us through the steps. #intellectualproperty #patent #copyright #trademark #domain #theovaltable #bruceneedham #carlwalsh #douglasbowers

Contact Information for Bruce:

KBA.law

BNeedham@KBA.law

801-994-4646

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What happens when you call Customer Support for help on a product? What happens when others call YOUR Customer Support for help? In our current environment where customer support is becoming extinct, a great Call Center can make your business stand out as Distinctive and possibly even Iconic. #scottmckain It can pay for itself and even be a profit center.

In this episode we are visited by someone who is on the other end when you call for help. We discuss poor service and it's costs, and great service and it's benefits. Many companies outsource, or rely on an electronic menu for help. You've probably wanted to throw your phone at the wall upon occasion because of these widespread practices. Would you want your customer to feel like that about you? Are you even hearing about the problems you could fix and improve your product/service or better, possibly stir innovation? Are you gethering the gold mine of information your customers are trying to provide?

Join us as we go to the trenches and deep dive on the real world of Customer Support.

OvalTableTeam@gmail.com

customerservice #customersupport #callcenter #complaints #problemresolution

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Agricultural expert Randall Reeder, one of our most popular guests, joins us again at the table to discuss how the war in Ukraine is affecting the personal finances of each and every one of us, even in the U.S., and why we should care. Though the war is far away, the impact of the loss of Ukrainian wheat, sunflower oil, fertilizer, soy beans and corn is placing the world on the precipice of global famine and increasing inflation at home. It could even result in a Western military involvement in the Black Sea.

Co-Hosts Carl Walsh and Doug Bowers, with our guest, demonstrate how far away events are linked to our economy and the survival of many places around the globe.

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Hosts Doug Bowers and Carl Walsh go over some of the more important news items affecting your money, including: SoftBank's $1.3 billion loss , Putin's catastrophic mistakes, Russia's decent into 3rd World status, Fed Chief Powell, what's up (or down) with Crypto, the price of Oil, and finally, the news with Happy The Elephant - really - it's a Wall Street Journal story.

crypto #stockmarket #currency #intersestrate #ovaltable #russia #putin #oil #energypolicy

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We're back after our tax season hiatus and we're thrilled to start this season with Rusty Gaillard. He may challenge many of you with his definition of "Success". Mr Gaillard spent 14 years with Apple Inc., rising to World Wide Director of Finance. At the Table, he discusses his path to finding balance in his life between work and home.

What is your vision of success? Can it change as you go through life? WHAT DO YOU REALLY WANT? A surprising number of people don't have a good answer to that.

This episode will have you thinking about these and other questions. Take a little time and join us for this thought provoking discussion.

Send questions and comments to OvalTableTeam@gmail.com

success #balance #vision #business #work #fulfillment #carlwalsh #dougbowers #smartpeoplemakingbaddecisions #theovaltable #therightquestions

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Do you really know how you operate? How your team operates? Business legend Jim Cathcart joins Carl Walsh and Douglas Bowers at The Oval Table for a discussion of his seminal work, "The Acorn Principle" and much more. He brings with him 45 years as a trainer, speaker, author of 23 books, and consultant. He has guided companies to prosperity and high performance through the understanding of people and what drives them.

bandwidth #velocity #highperformanceteam #focus #acornprinciple #business #team #work

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This week, we go to the oil patch. David Alessandri, entrepreneur, and ultimate survivor joins us at The Oval Table. David manufactures and sells a product to oil drillers that serves as a low-cost solution to a common and expensive problem. Over the past 8 years, he has survived a major life threatening health event , foreign trade wars, the pandemic and knock-off competitors. All in a days work in the oil patch.

We discuss how he survives while others go under, how he innovates, how coming through these precarious business environments actually makes him and his business stronger

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Special Edition – Ukraine - The Human Face of War

What are the costs of the war in Ukraine in human terms? While people debate the political, economic and military landscape, we wanted to hear what the war is doing to individuals and families. We see the destruction, the tanks and the helicopters on screen, but we wanted to see the human face; without the hype and entertainment imperative of the broadcast world. Andriy Smolenko joins us at the Oval Table to discuss some of the background in Ukrainian-Russo relations and what his family in Kyiv and Chernihiv are experiencing.

ukraine #russia #advancingforces #bombshelter

Interview – Andriy Smolenko – The Human Face of War - Summary

I am still able to talk with my family in Ukraine

I start off my mornings with a call to my mother to see if she is still alive. I then ask about my dad.

I then call my Auntie and Uncle to see if they are alive.

This is how millions of people live right now. Hoping for life.

The Russians invaded Ukraine in 1930-1933, committing genocide

Millions of Ukrainian people were starved to death.

Our soil is stained with the blood of our people.

In 1941-1945 the Nazis killed millions more of ethnic Ukrainians.

We were brain washed to think that Western Civilization was our enemy. All they wanted was to conquer us.

When I graduated from the University, I wanted to explore the world.

In the back of my mind, I wanted to prove my dad wrong.

In England, I started my own business, I could not do that back home in Ukraine. Too much corruption.

We need military and financial support to survive

We are fighting for our children.

Waking up in the morning being free, that is really important.

We might find out this is one of those turning points in history

HOW TO REACH OUR GUEST

On Facebook

UK Ukraine

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Antonio White, a.k.a. The Pitchfreak, is the Author of "Close With Your Open" and specializes in training business pros how to create "Instant Desire" for their products and services. Frequent CH Pitch Practice Panelist. Join us for a fun, high-energy clinic on how to have immediate impact with prospective customers/clients and vendors.

Don't miss this. It could change your business in meaningful ways.

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Brian Moran, Author of "The 12 Week Year" and "Uncommon Accountability" sits down with us at The Oval Table to discuss his radical, but proven system for more efficient workflow. Rather than setting goals annualy, he demonstrates that changing your mindset to planning in 12 week nuggets, then evaluating the efforts and results before embarking on the next 12 weeks, can greatly increase sales, focus, execution, buy-in and morale for any organization. It can also work in your private life.

Sit down with us and explore a new way to exceed your expectations.

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41% of all Small Businesses are owned by people ready for retirement. We truly are in the middle of the greatest transfer of wealth in human history. Are you ready to take advantage of it... either as a seller or buyer?

This week, Investor Joel Block joins us at The Oval Table to discuss preparing your business for transition. Who are the different types of buyers, and what motivates them? This is critical in knowing the true value of your business. Know the difference between a financial buyer and a strategic buyer. This difference can have tremendous impact on that value. It's also essential to running your business on all cylinders even if you aren't interested in selling... yet.

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We continue our discussion with Author, and Business Consultant Scott McKain. Last week we covered 3 of his Cornerstones of Distinction: Clarity, Creativity and Communication. This week we tackle the 4th: Customer Experience and how to achieve Iconic performance.

As an added bonus, we end with a discussion between the hosts on the major issues we feel businesses are having to cope with now, and for the rest of the year. Topics include Diversity, the Pandemic, the Chip Shortage, Inflation, and the Supply Chain crisis.

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This week, Scott McKain, joins us at The Table. Scott is a globally recognized authority on how organizations and professionals create distinction to attract and retain customers — and stand out in a hyper-competitive marketplace.Scott’s recent book, ICONIC: How Organizations and Leaders Attain, Sustain, and Regain the Ultimate Level of Distinction,” was recently named on Forbes.com as a TOP TEN BEST BUSINESS BOOK for 2018.

Our conversation is fun as well as informative. Scott is not just a good read. He's also a good listen.

1.31 Interview –Scott McKain – First be Distinctive, Then Be Iconic

When you are Distinctive, you own your industry, and I am immediately attracted to you.

When companies in other industries look to follow what you do, then you are Iconic.

When you are Iconic, not only do you get repeat business, you also have extraordinary referrals.

Three destroyers of distinction; number of competitors, imitation, and familiarity.

You have to fight these destroyers.

The first creator of Distinction; clarity what you do and what you will not do and for whom.

The second; creativity and innovation within the boundaries of carefully defined clarity.

The cost to be Distinctive is hire better people, better customer service.

The cost of not being Distinctive can often be fatal.

Time spent defending against competition is better spent making them irrelevant.

A competitor who copies you and has bad accounting, will take both of you down.

Incrementally improving the same old things is not an effective long-term strategy.

The third cornerstone is communication – the ability to create and relate stories.

38.14 We Are Alpha Dogs – Take the Dog Quiz

38.38 Post Interview Discussion – Scott McKain

45.51 We Hope you have a productive and inspirational week!

HOW TO REACH OUR GUEST

Scott McKain.com

On Twitter

@ScottMcKain

LinkedIn

Scott McKain

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

Our purpose is to help the closely held, not always small, business do well. We will all do better if we group together and make our voices heard. That is what we are about. You can help all of us by telling others about our site and encouraging them to listen weekly. It is easy, just send them this link:

www.TheOvalTable.com

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

The process is simple. Just contact us at

www.TheOvalTable.com or By phone

TheOvalTableTeam@gmail.com 626-471-5650

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Joel Block, Venture Capitalist and CEO of Bullseye Capital sits with us at The Table to discuss the business climate for 2022. There are many headwinds, but those who recognize them and plan ahead, are the ones who can actually benefit. Joel sees Small Business as the Innovators of the American economy and the ones who can pivot and execute quickly in these troubled times.

Join us for a fascinating and in-depth look at where we're heading, the obstacles and the opportunities.

1.49 Interview – Joel Block – How Small Business Can Navigate 2022

If you are a business owner, your goal should be to become an Advantage Player.

Informed, aware, nimble, able to take advantage of changes in the economy.

There are different forms of capital, money, human, intellectual, social, political, marketing.

The job of the CEO, is to assemble various forms of capital, invest and expect a return.

The media and government can no longer deny that inflation is here and going to be.

You cannot pump $10 trillion into the economy without inflation being the result.

Once labor costs go up, they will not go back down. Labor is a major cost in the system.

The benefits labor has gotten will all be eroded by inflation; they will not be better off.

The Fed is raising business interest rates, not long-term rates yet.

The rise in interest rates will affect the carrying costs of business inventories.

You should be looking at the subscription model for some of your sales.

Doug, I think your concept of embedded inflation is correct.

If interest rates go higher, things can become unmanageable.

If a company borrows at 4-5%, plus the bank spread of 1-1.5%, the loan becomes 5-6.5%.

Raise the cost to carry inventory and food goes up. Raise food and labor goes up.

There is not a lot of understanding about how to manage this kind of inflation change.

When the supply side people do well, they buy things, that buying creates jobs.

Our political system is so broken with division, we cannot deal with problems.

This division will make things worse; they are not focused on the problem.

There is so much noise in the system we cannot really focus on what mattes.

Our world has become so complex, yet all we seek is simplicity, which is never true.

That drive for simplicity is causing us to be shortsighted and make terrible mistakes.

Businesspeople need to be bigger than this and look forward, that is where their future is.

We ask two questions, SWEAT, so what is the impact of that? What is the impact of that?

Second question, who wins and who loses? This is the time to be a critical thinker.

People have gotten turned off to corporate America. They (corporate America) will be the real loser.

The world has changed mire in the last 30 years than it has in thousands of years.

Small companies are often a really cool place to work, more freedom and opportunity.

Little companies innovate, big companies operate.

36.10 We Are Alpha Dogs – Take the Dog Quiz

36.38 Post Interview Discussion – Joel Block

What was special about Joel’s interview? Everything!

47.21 We Hope you have a productive and inspirational week!

HOW TO REACH OUR GUEST

Joel Block Bullseye Capital

Joel@bullseyeCap.com

For Joel’s free report :

Navigating Disruptive Business Trends For 2022

Text the number 72000 and then Text trend

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

The process is simple. Just contact us at

www.TheOvalTable.com or By phone

TheOvalTableTeam@gmail.com 626-471-5650

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Supply Chain Jam. Rising Fuel Prices. Inflation At Home And In Business. Pandemic Virus. Could this possibly be a great time for Smal Business? Mark Hunter, The Sales Hunter discusses what it takes to make a High Performance Sales Team and why Right Now could be the opportunity of a lifetime for Small Business.

1.47 Interview - Mark Hunter – Are We In “Hog Heaven” For Sales?

Narrow down your goals. I’m a firm believer in singular focus. Too many goals lack clarity.

When we simplify the process, everybody in the organization can get behind it.

Every person has one goal for the year and three actions. If we do that we will achieve.

A salesperson can’t spend Mondays getting organized. Makes 20% of the week nonproductive.

For a business owner, just because you hire a salesperson, doesn’t mean you are not in sales.

The owner’s job is to build relationships with customers, help the sales process.

The first thing you need to know is the ICP, your ideal customer profile. Who is it?

If you know you can help someone in a business, you have an obligation to tell them.

The best salespeople are incredibly respectful and courteous of other people.

One of the best ways for salespeople to learn their craft is record their calls to customers.

Asking great questions of the customer gets great answers and creates conversation.

If you want to create a new product, it has to serve a niche you can reach, or someone can.

Marketing reps are primarily responsible to their customer not to your business.

You can’t give up your margin as a business just to have volume. It will not pay.

An operating partner with your vendor is a dual relationship that should benefit both.

The supply chain problems has blown up the whole idea of just in time manufacturing.

Businesses don’t fail for lack of financial capital. They fail for the lack of intellectual capital.

When we have a conversation with others, we are really creating an Oval Table for all.

47.44 We Are Alpha Dogs – Take the Dog Quiz

48.14 Post Interview Discussion – Mark Hunter

54.32 What Is on The Calendar for January

55.50 We Hope you have a productive and inspirational week!

HOW TO REACH OUR GUEST

Mark Hunter Books Written by Mark

TheSalesHunter.com High Profit Selling

High Profit Prospecting

A Mind for Sales

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

The process is simple. Just contact us at

www.TheOvalTable.com or By phone

TheOvalTableTeam@gmail.com 626-471-5650

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This week, we have a high energy conversation with master business guru and author David Nour about what makes business relationships work for you and your business. Are you doing all the work? Is your team firing on all cylinders? Are you getting repeat business? Is your business bleeding money? Are you finding the best people for your business? All of these critical issues and more are on the table. Join us.

David's most recent book, "Curve Benders", explores how strategic relationships can power explosive growth, especially in the post pandemic world.

1.36 Interview – David Nour – Business Relationships That Work

Relationships are the connective tissue of a business

Employees have figured out they do not have to put with dinosaur leadership

Attract talent first, then build a package to fit them so you can attract exceptional talent

Your language, mindset and attitude make an enormous difference in people performance

Your product, price and availability are just table stakes, you are in the relationship business

Servant leadership must be practiced

We are products of the advice we take

Confidence is knowing that you know a lot, but there is still more to learn

Arrogance is thinking you know a lot and there is nothing new you can learn

Get out of the baby-sitting business and let your employees be creative

Phenomenal leaders build scalable, repeatable, predictable business models

Communication is much about listening louder

Hire people different than you who will raise the bar

Small business is the lifeline of our economy, topics like The Oval Tableserve this community

39.25 We Are Alpha Dogs – Take the Dog Quiz

39.53 Post Interview Discussion – David Nour

46.38 How to Grow and Expand Your Busi54

46.54 We Hope you have a productive and inspirational week!

HOW TO REACH OUR GUEST

David Nour Recent Book

Nour Group Curve Vendors

NourGroup.com/forum

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

The process is simple. Just contact us at

www.TheOvalTable.com or

TheOvalTableTeam@gmail.com

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The Oval Table Year-End Review

.58 We Proudly Present a Retrospective on Our First Two Seasons

We present to you our over arching message as presented by our guests who have based their comments on their years of experience. Enjoy this Year-end buffet of business wisdom from experts, and if you've missed any of our shows, you may want to go back and catch up.

Our goal is to present you with a varied set of principles and practices that will help guide you and your business to a high-performance state. Having a dream you believe in. Working smart toward the accomplishment of that dream, is what we have been all about during this whole show series.

Our initial question: How should a business owner or manager be looking at their teams and how should they interact with them?

People, Processes and Tools

Jesse Stancarone – Identify what you are trying to achieve, start with the needs of the end user, start at the beginning with the people

Bill Macfarlane – There are certain enablers. The first thing is people, talent. You have got to have the right people, those who will not be awestruck by the numbers of stores or the top line revenue growth.

Dr. James Hearn – When leading in a cris9s or chaotic situation, the first thing you do not think of it as a crisis. It sets up a negative attitude. It is a business problem, and what are you paid for? Solving business problems.

Dr. James Hearn – Many leaders can encourage their staff to give them proper feedback on any situation. But you have to listen. Often the staff has great ideas that can come out if you use The Oval Table. But when a leader thinks he is the smartest guy in the room, that can be very dangerous if you don’t listen to others.

Robert Simon - The world is separated, very clearly, into two different casts of people. We call it people who get it and people who do not, and it is really that simple for your staff. The staff that cares beings that with them whatever they are doing.

Michelle Kuei – I realized you just cannot be doing things by yourself, period. We are never on this earth, on this planet alone and so, along the way, you are always going to find your guide, your mentor. People who can share their wisdom with you.

Our thoughts – We feel, that in any healthy business, the elements should work in the following order, first people, then process and then tools. How can you design a tool to support a process, unless you understand what it is? How many times have we seen in our separate careers, someone say they have a tool, that you must have to support your business, when in fact it does not support the process at all? You terrorize your people when you tell them they have to work differently to support the tool.

If it is people first, then why do you start by talking about tools without first knowing how people in the business work. If you are faced with a crisis, it is the people who will get you out of it, not the tools.

And if you are faced with a real crisis like a pandemic, how do you keep you people employed so their families stay intact, and the restaurant survives? Do your people work with you or for you? You can’t teach people how to relate well with others, they either get it or they don’t.

There is a skill to managing a manager just as much as a manager managing people.

Your people are your currency, with them, you don’t have anything.

In the end, you have to walk faster than the donkeys who might knock you off the path you are on. The employee team is the power, but you have to let it run. But that is where The Oval Table comes in.

Managing Change

Mike Hansborbough – I remember driving to work one day. And I figured out I was spending two man-months driving to and from work. I suggested to my partner, let’s save the money on the office. Let’s go virtual. It was a little bumpy at first. We pulled the trigger, put out a press release, went virtual, and the rest is history.

Maria McHolland – Was management putting roadblocks in the way of his people? I don’t think he was putting roadblocks in the way, but he was not knocking them down either. He was not helping where he could help, maybe he did not know how.

Randall Reeder – In terms of sequestering carbon out of the atmosphere, climate activists should love that, if we adopted regenerative agricultural practices on all the cropland that is now growing the major crops of corn, soybeans, wheat and cotton in the US, and especially around the world, we would take more carbon out of the air than all the automobiles and diesel trucks even put into the air.

Changing an industry is hard but getting agriculture to adopt regenerative practices will not only reduce farmer costs of growing but will also produce a better product for the consumer.

Jolene Brown – And that is the fact that a conversation is not a contract. With family more, not less, needs to be in writing. And if it is not in writing, it does not exist.

Our thoughts – There are all types of change and changes in a closely held business. You don’t have to keep doing things the same old way we have been doing things before. The change can be fundamental and all encompassing. The response to covid has proved that.

Make your employee dreams a reality, let them have their success and they will make yours true.

Forming an operating partnership with your vendors helps you and them.

Although dealing with cultural constraints is a problem, you can work through them anyhow.

Business transitions are difficult, especially in family businesses. If the plan is not in writing, there is no plan. The best way to transit a business is to make it worth owning in the first place.

How Small Business Can Change Society

Joe Moore – Our former general manager used to say, “If there is no margin, there is no mission.” And that is absolutely true. Just because you are a nonprofit does not mean we can operate in the red. You have to have a strong sense of mission and the bottom line.

Gary McKinsey – The legislators, all of them believe they are helping. They go with the intent that they are helping. Yet the majority of them have never ever ran a business. They have never made a payroll or signed the front of a payroll check. As a result, they pass legislation without really digging into or studying the consequences of how it impacts small business.

Karon Wright – It’s that beautiful pebble that spreads out. It’s basic capitalism on a tiny scale. She created a business, which grew and grew, and she employed other people. Those women that she’s employed now have more money to spend with other businesses. It uplifts the whole community.

Our thoughts – A small business does affect society. Even a nonprofit must operate like a business if you have to have a margin, or you don’t have a business. Broadcasting does affect society by present different points of view.

Even though government legislation often has unintended consequences with lingering effects, good things can happen. Case in point, the increase in the estate tax exemption that has saved many a family business, especially the family farm.

Within many a small business, and the Simon restaurant is just one example, where there are multi generations of employees working in that business or whole have worked in that business. If the business closes, those jobs go away with it.

Successful businesses make communities successful both on a world scale and on a micro scale. Their success effects positive changes in the communities in which they live.

Sales, Marketing and Relationships

Patricia Fripp – The key to connection is conversation. The secret of conversation is to ask questions. And the quality of the information you receive depends on the quality of your questions.

Mike Zarella – We do demographics. We try to be initiative-taking and reach out to our customer and offer that customer something we think they will accept and stay with us.

Leah Ferranzzani – I told my husband, “I thought I’d start a dry pasta business. I still can’t find what I want.” And he said, “What do you know about making and drying pasta?” I said, “Absolutely nothing.” He Said, “Oh, that sounds like a good idea.”

Derek Arden – I got thrown out of the UK’s biggest retailer for not reducing my price on a million-pound contract. It made me wake up to the fact that I was quite a good negotiator, but quite good wasn’t good enough.

Susan RoAne – Have your own self introduction and I might add, because I am a small-business person, it is not an elevator pitch. But what you want to do is have a comfortable, confident, self-introduction that is conversational, not a pitch. No one gets into an elevator to hear you go on about yourself.

Our thoughts – Many people think I am starting from a low point, and I don’t have many resources, so wo is me. Patricia starts as a shampoo girl in England, moves to the US with little money, develops a business as a hair stylist for men and becomes an advisor to speakers and CEOs of major businesses.

It is interesting that all of our guests, despite their success, have started from much the same level of resources and yet became successful in different ways. And when we invited them to The Oval Table, we did not even consider that factor. You can do things, but you have to do them.

Always have a mentor and to get the most from them, ask great questions.

You keep customers by understanding them, what they want, what they need, what they can afford to pay and then providing that to them. Be constantly innovating to meet the customer’s desires.

There is a market for premium products sold at premium prices. They are bought by customers who want premium products, and they are willing to pay for them. Know your customer.

Not knowing how to do something is not a stopper as long as you are willing to learn how. You can do it so long as you are willing to do it.

If you expect to be a master negotiator, study a master. Do your homework, have you support team with you. Aim for a win-win outcome. If you always try for a win-lose, you will end up paying for your mistake over and over again.

Establishing a relationship with someone new, starts with a conversation. You introduce yourself as a person not as a business.

Change the game when you meet people at an event. Don’t go as a guest. Instead go as a host and introduce people to each other and play the job of host. It is so much easier and mor worth while for both of you.

When you show up, in a meeting or a zoom call, you have the chance for the incidental connection to be made. When you find something in common, you can build a relationship from there. When you do show up, show up dressed appropriate for the event. Know the organization you are going to, research them ahead of time.

All of our guests have said much the same thing. Know your audience, know your customer, know what they want. Know what your next question is going to be to get the most information.

53.15 Our Final Thoughts

Having a dream you believe in. Working smart toward the accomplishment of that dream, is what we have been all about during this whole show series. This show was built at our Oval Table. We hope you will use it as an example of what you could do.

We want to thank each of our guests who have joined us at The Oval Table. We are better off for them having been here.

We also want to thank our listeners as we seek to bring you insights and information to help you run your business and empower your success.

We Hope to See You Next Season!

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

The process is simple. Just contact us at

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We Hope to See You Next Season!

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Working A Room or Zoom To Create Lasting Business Relationships

In this week’s episode we welcome Networking Expert and Best-Selling Author Susan RoAne to the Oval Table. We discuss the most effective strategies for working a room and establishing lasting business relationships. Amongst the points are how to start a conversation (spoiler alert, it’s not an elevator pitch), adopting the attitude of host rather than guest (even when you are a guest), learn how to use the OAR method to guide the conversation, and who you should be talking to in the first place.

WorkingTheRoom #SusanRoAne #TheOvalTable #ElevatorPitch #BusinessRelationships

1.30 Interview – Susan RoAne –Working A Room or Zoom To Create Lasting Business Relationships?

How do I get my message out to my customers and prospective customers?

When you are there, in person or on zoom, the incidental connection can happen

Prepare for the meeting, have an introduction for yourself first, not an elevator pitch

Key your self-introduction to the meeting you are at, be relevant to the people there

Give people a way to be comfortable with you, it takes the pressure off you

Change your mind set, act like a host, extend a warm welcome to others, help them

Develop the kernel of information about you, deliver with warmth and enthusiasm

When people ask you a question in return, you have a conversation going

Be a conversationalist – O make observations, A ask questions, R reveal something about you

Relationships are key, they do not happen because someone starts with what do you do?

The pandemic is a common bond we all share, it is a conversational gift horse

Civility allows disagreements to be shared and has a chance to be understood

Go to the desert table first, those people are much more friendly and open

Be kind, help others get thru the process of meeting people forming relationships

On zoom, have a light on your face, be alive, use the chat function, learn the program

Who we are is more important than what we do, master the soft skills?

31.01 We Are Alpha Dogs – Take the Dog Quiz

31.32 Post Interview Discussion – Susan RoAne

41.23 We Hope you have a productive and inspirational week!

HOW TO REACH OUR GUEST

Via Search Engines Type in Susan RoAne

Twitter @SusanRoAne

Books

How to Work a Room

Secrets to Savvy Networking

As a Special offer to listeners of the Oval Table

415-461-3915 Mention I listened to you on The Oval Table

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

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Small Business Can Change A Community. But, How?

Our guest at the table Is CNN Heroes nominee Karon Wright. We discuss how her organization, The Greater Contribution, is changing lives and communities by helping women set up small businesses with micro loans, education, communal support, and planting the seeds of capitalism in places where none has existed.

.00 Karon Wright – So, it’s that beautiful pebble that spreads out, you know. It’s basic capitalism, really on a tiny scale that, you know, she created a business, which grew and grew, and she employed other people. And of course, those women that she’s employed now have more money to spend with other businesses. And so, it uplifts the whole community.

.40 Welcome - Hello everyone, and welcome to The Oval Table where we discuss all things related to helping those who live and work inside your business survive, thrive, avoid pitfalls, have more fun and become successful faster. Getting advice and input from someone outside your business can make a big difference. And that is what we seek to do each and every week.

Here at The Oval Table, we believe that every voice matters, and we want to model how that works. Often the advice that makes the difference comes from where you least expect it. We seek every week to provide a lens for a different way to do business. So much more is possible when everyone’s ideas make it to the Table.

1.24 Host Introductions

1.31 Interview – Karon Wright – How Can Small Business Change a Community?

We are working on the long-term problem of poverty that people around the globe to live with

We make micro loans to women, we also provide business skills training, mentoring with that

In Sub-Saharan Africa, women are expected to be the breadwinners for the whole family

But yet have no education, training, or experience on how to be the bread winner

Empowered women are 3-4 times more likely to invest in the family and their community

20,000 people a day die from preventable causes of poverty, many under age 5

When you change the women, you change the family, the community, and the country

We loan in groups of 5-15 women, who assume the responsibility for the loan repayment

We give them a basic business education so they ca be successful

We are seeing unintended consequences that are very positive

We have made over 20,000 micro loans in Uganda impacting 69,000 people

The skills are already in these women, what we do is bring them out and nature these skills

Our goal is helping women pull themselves out of poverty and pull other people with them

It’s basic capitalism on a tiny scale which grows and makes a bright future for others

For a contribution of $80, you can provide a micro loan to a women, three weeks of business skills training, a two-year program of adult literacy and on-going mentoring changing lives

26.17 The We Are Alpha Dogs Resource

26.46 Post Interview Discussion

34.12 How to Find a Competitive Advantage

34.26 We hope you have a productive and inspirational week!

HOW TO REACH OUR GUEST

Karon Wright

info@greatercontribution.org

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

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Will You Allow Barriers to Kill Your Success?

.00 Michelle Kuei – I realized you just cannot be doing things by yourself, period. We are never on this earth, on this planet alone and so, along the way, you are always going to find your guide, your mentor. People who can share their wisdom with you. That is what inspires me to starting my own business and being someone else’s light, to guide them home.

.45 Welcome - Hello everyone, I am Rishi Katz and welcome to The Oval Table where we discuss all things related to helping those who live and work inside your business survive, thrive, avoid pitfalls, have more fun and become successful faster. Getting advice and input from someone outside your business can make a big difference. And that is what we seek to do each and every week.

1.26 Host Introductions

1.31 Interview – Michelle Kuei – Will You Allow a Handicap to Stop Your Success?

I have a disability and I am not shy about calling it out as a disability

Others should not be shy about calling it a disability because that is what it is

You do not have to restrict yourself by the way you look, walk, or use crutches

I decided to challenge my own challenge by hiking to Machu Picchu

I learned I did not have to face things alone, others could always be with me

When you show up, show up 100%. Focus on one thing at a time.

Even though the pandemic has changed business, it is not all for the worst

Opportunity is everywhere you just have to find it

Many a manager comes from a place of being afraid to trust others

Use team culture to overcome challenges

Do not be afraid to take the steps you need to take

Your first step is a willingness to be vulnerable

25.23 How to Get Results Faster – Listen to The Oval Table

25.37 Post Interview Discussion – Michelle Kuei

38.23 How to Find a Competitive Advantage

38.47 We Hope you have a productive and inspirational week! HOW

HOW TO REACH OUR GUEST

Michelle Kuei, You Tube Channel

ElevatedLifeCoaching.org Michelle Kuei 2018

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

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1.40 Interview – Randall Reeder – How regenerative Agriculture Will Benefit You and The Environment

o Regenerative agriculture means that we eliminate tillage as much as possible and soil inputs

o It is ideal to have livestock in the mix but often not convenient or economical

o Rotational grazing produces twice the animal output in a given area plus improves soil health

o Regenerative agriculture changes and often reduces equipment needs and fuel consumption

o The environmental benefits are less soil loss, fewer chemicals, save water and healthier soil

o The quality of food increases, it is healthier and tastes better

o The use of cover crops improves soil quality and pulls nutrients from lower levels

o It can take several years of reduced income until the longer-term benefits are realized

25.06 How to Save Time and Money and Get Results Faster – Patricia Fripp
25.18 Post Interview Discussion – Randall Reeder
31.03 We Hope you have a productive and inspirational week!

HOW TO REACH OUR GUEST

Randall Reeder

Willrogers@AOL.com

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

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.00 Derek Arden – I got thrown out of the UK’s biggest retailer for not reducing my price on a million-pound contract. And at that time, this retailer was the third largest in the world after Walmart and Nordstrom; and it made me wake up to the fact that I was quite a good negotiator, but quite good wasn’t good enough.
.29 Welcome - Hello everyone, I am Rishi Katz and welcome to The Oval Table where we discuss all things related to helping those who live and work inside your business survive, thrive, avoid pitfalls, have more fun and become successful faster. Getting advice from someone outside your business can make a big difference. And that is what we seek to do each and every week.
- Here at The Oval Table, we believe every voice matters and we want to model how that works. Often the advice that makes the difference comes from where you least expect it. So much more is possible when everyone’s ideas make it to the table.
1.15 Host Introductions
1.25 Advice from Patricia Fripp
1.42 Interview – Derek Arden – How Do I Become a Negotiator?
- Negotiation is not a soft skill, it is a success skill
- Children are experts at negotiating, look at how they play one parent off another
- Never go into a negotiation on your own, bring the right kind of team with you
- Bring with you an observer, a note taker and an expert who is on your side
- Body movements and the language used revels much about what the other side thinks
- When you are talking, you are giving the other side information, when you listen you learn
- Different cultures around the world approach negotiating from a different perspective
- Always know your best position, your dream position, your target and walk away position
37.02 Post Interview Discussion – Derek Arden
1. 07 How to Find a Competitive Advantage
44.35 We Hope you have a productive and inspirational week!

HOW TO REACH OUR GUEST

Derek Arden

www.derekarden.co.uk

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

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.00 Robert Simon – The world is separated, very clearly, into two different casts of people. We call it people who get it and people who do not, and it is really that simple for your staff. The staff that cares, they care because you can see how they treat each other and how they treat people that they have relationships with, they are going to bring that with them, whether they are working, or whether they’re out playing at the beach.
.37 Welcome - Hello everyone, I am Rishi Katz and welcome to The Oval Table where we discuss all things related to helping those who live and work inside your business survive, thrive, avoid pitfalls, have more fun and become successful faster. Getting advice from someone outside your business can make a big difference. And that is what we seek to do each and every week.
- Here at The Oval Table, we believe every voice matters and we want to model how that works. Often the advice that makes the difference comes from where you least expect it. So much more is possible when everyone’s ideas make it to the table.
1.20 Host Introductions
1.30 Advice from Patricia Fripp
1.47 Interview – Robert Simon – How Do You Run an Outstanding Restaurant in a Pandemic?
- Those of us at the restaurant are a team, a long-standing caring team
- When the pandemic clouds came, we had to do something for each other and our customers
- Our vendor partnerships have been formed over many years
- No two wine dinners are alike, we never repeat dishes because the wines are different
- My staff mean everything to me and to the restaurant
- I never ask anyone to do anything I am not willing to do myself
- It comes down to how you speak about what you do 28.28
- Under the present circumstances profits have not been there, but our desire to serve the patron of the restaurant has never been stronger
38.10 Post Interview Discussion – Robert Simon
- Bistro 45 is an experience
- Be where you customer wants to be
- Create a partnership with your vendor
- Take care of your employees
- Create a culture that runs throughout the business
- A restaurant of this quality takes skills at every level
- We are a living, breathing partnership at all levels
- The relationship between the business and the employee is of mutual value
45.10 How to Find a Competitive Advantage
45.41 Show Credits
46.16 We Hope you have a productive and inspirational week!

HOW TO REACH OUR GUEST

Robert Simon 626-795-2478

Bistro 45

45 S. Mentor Ave

Pasadena, CA 91106

www.Bistro45.com

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

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.00 James Hearn – “Many people can encourage and empower their staff to be – give them positive feedback – not positive feedback, but proper feedback, on any situation. They’re open to listening. They have great ideas and let them percolate among the staff. They us the staff; they us the Oval Table.
- Then you will get every now and then that one that knows he’s the smartest man in the room, and that can be dangerous sometimes. Again, because you can have the wisest staff you can out there, but if you don’t listen to them, it doesn’t do any good. And I think it is so important for you as a subordinate of a person like this to figure out how do I get the right information across? How do I get him or her to buy into what is right, not what he’s thinking right now?
- And so, you have to be pretty skillful in your communication and knowing what that person is like.
1.10 Welcome – Hello everyone, I am Rishi Katz and welcome to The Oval Table where we discuss all things related to helping those who live and work inside your business survive, thrive, avoid pitfalls, have more fun and become successful faster. Getting advice from someone outside your business can make a big difference. And that is what we seek to do each and every week.
- Here at The Oval Table, we believe every voice matters and we want to model how that works. Often the advice that makes the difference comes from where you least expect it. So much more is possible when everyone’s ideas make it to the table.
1.52 Host Introductions
2.04 Advice from Patricia Fripp
2.21 Interview – Dr. James Hearn – How do You Deal with a Charismatic Leader?
- Insights into how to deal with a charismatic leader.
- Sometimes it takes a heart-to-heart talk with the leader to resolve the issues.
- Often the smartest guy in the room is not the smartest.
- People want to work on winning teams and will change jobs to do so.
- It is important to balance people centered leadership and task centered leadership.
- The entire workforce needs to be treated as one great team or people will be lost.
- You cannot let people just be their job title. They are more than that.
- A true open-door policy has to be just that, truly open, good, bad, right, or wrong.
- The higher you go in your career, the rest actual work you do, so you can guide more.
- A real leader sets the tone for the organization as only they can.
28.28 Post Interview Discussion – Dr. James Hearn
- Does a charismatic leader have to have emotional intelligence?
- A person must have the basic attributes of being charismatic to be charismatic.
- You can teach people to play basketball, but greatness is born.
- Being charismatic does not mean a person is good.
- Intuitive skills and learned skills are different.
- An over-abundance of emotional intelligence does not make you a leader.
- A foundational principle of The Oval Table is to assemble people who complement.
- If you think you are the smartest person in the room, you have a problem, and it is you.
- Hire well. Populate The Oval Table well. Let others bring forth their skills and abilities.
- Charisma by itself, does not make you a leader worth following, not by itself.
41.48 How to Find a Competitive Advantage
42.17 Show Credits
42.42 We Hope you have a productive and inspirational week!

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

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.00 Patricia Fripp – “And I say to my audiences in sales or any other role in life; the key to connection is conversation. The secret of conversation is to ask questions. And the quality of the information you receive depends on the quality of your questions.”
1.05 Welcome – Hello everyone, I am Rishi Katz and welcome to The Oval Table where we discuss all things related to helping those who live and work inside your business survive, thrive, avoid pitfalls, have more fun and become successful faster. Getting advice from someone outside your business can make a big difference. And that is what we seek to do each and every week.
- Here at The Oval Table, we believe every voice matters and we want to model how that works. Often the advice that makes the difference comes from where you least expect it. So much more is possible when everyone’s ideas make it to the table.
1.24 Advice from Patricia Fripp
1.41 Interview – Patricia Fripp – How to Be a Marketer
- I concentrated on being the type of person people would want to do business with
- Speaking is the best way to promote your business
- All you have to do is be an interesting presenter who tells a good story
- You start promoting yourself and you do not stop
- Proven principles and timeless techniques apply everywhere all the time
- People are interesting when you give yourself time to listen to them
36.53 Post Interview Discussion – Patricia Fripp
- Being aware that people are interested in their own best interest
- And that is a great way to start a conversation with them
- Life is a series of negotiations with others and with yourself
- It is a myth that products sell themselves
- Find out what is important to the other person, more importantly why it is important
- Talk to people about what they are interested in and start a relationship with them
- From a relationship, all other things become possible
39.21 How to Find a Competitive Advantage
39.51 Show Credits
40.16 We Hope you have a productive and inspirational week!

HOW TO REACH OUR GUEST

Fripp.com

Fripp.vt

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

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.00 Bill Macfarlane – “I think there are certain enablers, and these enablers can be impediments if used in the improper fashion. But I look at, the first thing is people, talent. You have got to have the right people. You have got to have people that will not be awestruck by growth, not be awestruck by the numbers of products you have, for instance, or the numbers of stores, or the topline revenue. You have got to have the infrastructure with which to enable that, because that is really the engine that drives most of your businesses is the infrastructure piece.
- You have got to have customers, of course. And that seems rather obvious, but when customers go away, then you realize that, wait a minute. I needed them in the first place, anyhow, to make this a viable entity. You have got to have product.”
1.05 Welcome – Hello everyone, I am Rishi Katz and welcome to The Oval Table where we discuss all things related to helping those who live and work inside your business survive, thrive, avoid pitfalls, have more fun and become successful faster. Getting advice from someone outside your business can make a big difference. And that is what we seek to do each and every week.
- Here at The Oval Table, we believe every voice matters and we want to model how that works. Often the advice that makes the difference comes from where you least expect it. So much more is possible when everyone’s ideas make it to the table.
1.52 Host Introductions
2.01 Show Content Outline
2.34 A Summary of Our Past Shows We Hoped You Enjoyed
6.03 The We Are Alpha Dogs Resource – Your Resource for People
6.38 Interview – Bill Macfarlane – Understanding Business Growth
- You have to start with having the right people, then infrastructure, products, supply
- Know that you need someone who has been where you want to go, even if hard to afford
- The owner cannot be the smartest person in the room
- Have a five-year strategic plan on paper you can share with your people
- Your ‘secret sauce” has to be grown to remain your secret sauce
- The key to longevity is to accept that you are not the smartest guy in the room, ever
- When everyone agrees with the owner, you know you have a problem
- Allow your self to learn from not hitting a home run every time
- Ensure that the culture of the organization facilitates constant learning
- You have to keep customers happy, shelves filled with products people want to buy
34.16 The Oval Table for Top Dogs
34.45 Post Interview Discussion – Bill Macfarlane
- The first thing you have to have is the people with the talent to drive the business
- Have a five-year plan to share and help people to think
- Carl tells us what it was like to live growth with Bill
- It was one of the best times of my life and still is
- So exciting, so much fun within a great company to work in
- We were lite on our feet dealing with problems
- Everyone had a say, they all contributed to the decision, we got buy in
- When we worked toward an answer and we all agreed, that was powerful
- The same process applies to the closely held business
- You can keep people on board and happy with what you are doing
- If you give people the authority and the confidence to do it, they will rise to it
40.20 As We End Our Season with You – We Thank All of You
41.51 Show Credits
42.19 We Hope you have a productive and inspirational week!

HOW TO REACH OUR GUEST

On LinkedInwilliam.mcfarlane@cmgchange.com

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

The process is simple. Just contact us at www.TheOvalTable.com

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.00 Mike Hansborbough – “I remember driving to work one day in Cleveland, and I’m on the main highway going in from the west side suburbs, and I thought to myself as an engineer, and I started adding up I my head: like how many hours am I spending in this car every day? I think it might have been a day where there was a little bit of a traffic jam or something. And I added it u and I got up to like three hundred hours conservatively. And I was like whoa! That’s like two man-months that I’m spending in my car going 45 minutes into town and 45 minutes back every single day. And I thought wow, what a waste. And so, a couple of weeks later and a couple of conversations with Gobe, and I was like you know what? Let’s save the money on the office. Let’s go virtual. And we can do that; we already had a few of the tools. Not everything worked out; it was a little bumpy at first. But yeah. So, we pulled the trigger, put out a press release, went virtual, and the rest is history.”
1.06 Welcome – Hello everyone, I am Rishi Katz and welcome to The Oval Table where we discuss all things related to helping those who live and work inside your business survive, thrive, avoid pitfalls, have more fun and become successful faster. Getting advice from someone outside your business can make a big difference. And that is what we seek to do each and every week.
- Here at The Oval Table, we believe every voice matters and we want to model how that works. Often the advice that makes the difference comes from where you least expect it. So much more is possible when everyone’s ideas makes it to the table.
1.51 Host Introductions
2.00 Show Content Outline
2.47 In Remembrance of Ron Popeil
6.54 The We Are Alpha Dogs Resource
7.23 Interview – Mike Hansborbough – Managing a Virtual Business
- How to start a virtual business
- How we engage customers and collaborators
- We are able to search globally for the best talent
- We help people become international vendors to us
- Vendors have great ideas, and you have to invite them to the Table with you
- Our vendors are our strategic advantage
- Let everyone have a voice at the Table
- The Oval Table allows for different styles of learning and communicating
34.27 Oval Table for Top Dogs
34.55 Post Interview Discussion – Mike Hansborbough
- If you seek the vendor’s input, you will improve your operations and products
- Create innovation by looking forward to finding strategic advantages
- Always be forward looking past the horizon to find real opportunities
- Adopting business operations to his style of working and serving customers
- Mastering customer satisfaction – where, when, and as needed
- Going virtual to find the right talent, to serve the customer’s needs in the way they wished to be served
- Mike is a decorated Navy veteran – how this helps him, stay tuned!
38.40 Von’s Three Questions
- The three questions every businessperson should ask themselves and their employees
- What are you doing?
- What do you think you are doing?
- What should you be doing?
- These questions bring clarity and focus to what you are doing
- What affect are you having?
- What affect should you have?
- What affect do you think you are having?
- Start your day and end your day with these questions
- Start your Oval Table meeting with these questions, end with these questions
- A lighthearted way to use your time to focus and bring value to the business
- When you ask employees at all levels these questions, real change happens
- Everyone in the organization needs to speak up and be apart of making success happen
44.32 Show Credits
44.58 We Hope you have a productive and inspirational week!

HOW TO REACH OUR GUEST

Mike Hansborbough, CEO

MCF Technology Solutions

www.MCFTech.com

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

The process is simple. Just contact us at www.TheOvalTable.com

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.00 Jolene Brown – “And that is the fact that a conversation is not a contract. And I always tell the people in family business; do you realize that people in family business lie? They do, they lie. They say “work hard and someday this will all be yours.” Or, “I’m going to retire.” And then there is the dreaded: “Oh, you don’t have to worry about your brothers and sisters; they’ve got their jobs; they’re not interested in the business.” With family more, not less, needs to be in writing. And if it is not in writing, it does not exist.”
.40 Welcome, we discuss all things in your business to help you survive, thrive, have more fun, and become successful faster. We are here to give you the insights you need.
- Advice from others outside your business can make a significant difference
- Here at The Oval Table, we believe every voice matters and we want to model how that works. Often the advice that makes the difference comes from where you least expect it.
1:25 Host Introductions
1:35 Show Content Outline
2:28 Businesses in Transition – A Primer
- Owners of a business have multiple choices
- How a buyer looks at a business
- Buyers have different goals than a seller
- Preparing a business for sale
- How to get a high sales price
9:40 The We Are Alpha Dogs Resource
10:15 Interview – Jolene Brown – Businesses in Transition
- What it is like to be a real farmer
- Issues of a family business in transition
- The Four Foundations and related choices
- A business first family vs. a family first business – the real choice to make
- My toolbox – a mirror, tissues, duct tape and a 2 X 4
- The value of an Advisory Council
- The main question I always ask, is there enough goodwill in the family to work with?
36:13 Oval Table for Top Dogs
36:41 Post Interview Discussion – Jolene Brown
- Know which you are, a business first family or a family first business
- Farm operators are one thing, landowners are another
- The identity of being a farmer is a key difference to understand
39:57 Discussion of a Current Situation
- Container ships vs. the Invasion of Normandy
- A multi-faceted problem
- g Captain says, “Call in the Marines,” somebody has to solve the problem
46:05 Show Credits
46:31 We Hope you have a productive and inspirational week!

HOW TO REACH OUR GUEST

www.JoleneBrown.com

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

The process is simple. Just contact us at

www.TheOvalTable.com

View Details

00 Dr. James Hearn – “Leading in a crisis or in a chaotic type of situation, if you find yourself in that, the first thing you want to think about is it is not a crisis. Not in the sense of the word. Because when you start using terms like “crisis” and ‘chaotic, “ it sets up a negative attitude. So, all of a sudden, it is just overwhelming. And to me, what you have is a business problem. And what are you paid for? Solving business problems. And if you treat it that way, it becomes an immeasurable range.”
.40 Welcome,we discuss all things in your business to help you survive, thrive, have more fun, and become successful faster. We are here to give you the insights you need.
- Advice from others outside your business can make a significant difference
- Here at The Oval Table, we believe every voice matters and we want to model how that works. Often the advice that makes the difference comes from where you least expect it.
1:21 Host Introductions
1:31 Show Content Outline
1:50 The Positive and Negative Consequences of Decision Making
- Every Decision has consequences
- Thinking of the ramifications prior to making a decision
- Unintended consequences of decisions
- The results of prior decisions
- Random decisions produce random results
- Experience is a knowledge creator
- The Oval Table produces higher quality decisions
8:15 The We Are Alpha Dogs Resource
8:48 Interview – Dr. James Hearn – Leading in a Crisis
- How to deal with a crisis
- If X happens, we call The Oval Table together
- Control the ongoing strategy – set the temperature in the room
- Steps to solving problems
- Using the sill sets available to you
- Leadership does not have to be from the front
- Let others learn to lead by leading
- With an After-Action Review, we learn what and what not to do going forward
- Great leaders make it possible for others to be honest without reprisal
33:42 Oval Table for Top Dogs
34:09 Post Interview Discussion
- Listen carefully, a lot of information is provided to you quickly for you to use
- Set up an Oval Table, develop a plan, assign the work
- A cold action review is a learning experience
- Know your 911 list
- Growth of your business needs to move ahead and not be stopped by a crisis you could have prepared for
- You must think broadly in order to be prepared
39:54 Show Credits
40:18 We Hope you have a productive and inspirational week!

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

The process is simple. Just contact us at

www.TheOvalTable.com

View Details

.00 Leah Ferrazzani – While ruminating on this idea I had another kid. And one day while I was on maternity leave with her, I came downstairs and I told my husband, “I thought I’d start a dry pasta business. I still can’t find what I want.” And he said, “What do you know about making and drying pasta?” I said, “Absolutely nothing.” He said, “Oh, that sounds like a good idea. You should do that then.” And here I am almost seven years later.
:34 Welcome, we discuss all things in your business to help you survive, thrive, have more fun, and become successful faster. We are here to give you the insights you need.
Advice from others outside your business can make a significant difference
Here at The Oval Table, we believe every voice matters and we want to model how that works. Often the advice that makes the difference comes from where you least expect it.
1:17 Host Introductions
1:23 Show Content Outline
1:47 Competitive Strengths for Small Business
Product and price as a strategy
Three overall strategies
Lowest price – commodity business
Premium product, premium price – best quality
Best Value – The middle ground
A business can compete using multiple strategies
The product offering needs to relate to the needs and desires of the customer
6:34 The We Are Alpha Dogs Resource
7:05 Interview – Leah Ferrazzani – The Pasta Queen
Why pasta?
It is all about the palate
Our connection is to making pasta for people
It's all about building your brand – not about making things cheaper, but better
We make food for people that allows them to connect with the people in their lives
My business is an act of service to others
My innovation is about going older and older school
We focus on creating a business environment that is fun to be a part of
31:26 Oval Table for Top Dogs
31:58 Post Interview Discussion
We are speaking to owners, managers, and employees of small businesses
And to those who feel trapped in a large business urning to be free
We feel this is a special time in our country’s history which requires you to step forward
Make your business successful
Bring everyone with you
Applying the 7 Criteria to Semolina Pasta
It is time to make your business happen
44:06 Show Credits
44:31 We Hope you have a productive and inspirational week!

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

The process is simple. Just contact us at www.TheOvalTable.com

View Details

:00 Gary McKinsey – The legislators, all of them believe they are helping. They all go to, whether it is Sacramento here in California, or Washington, D.C., they will go with the idea, the intent, that they are helping, yet the majority of them have never ever ran a business. They have never made a payroll; they have never signed the front of a payroll check. They have never had to deal with cashflow. And so, as a result they pass legislation without really digging into or studying the consequences of how it impacts small business.
So, I would say their intent was good, however, quite often the outcome is not what they expect. It does not necessarily help small business move forward and achieve its goals.
:52 Welcome, we discuss all things in your business to help you survive, thrive, have more fun, and become successful faster. We are here to give you the insights you need.
Advice from others outside your business can make a significant difference
Here at The Oval Table, we believe every voice matters and we want to model how that works. Often the advice that makes the difference comes from where you least expect it.
1:35 Host Introductions
1:43 Show Content Outline
2:04 Infrastructure
Water supply ion California – Do we have the will?
The almond industry and the supply chain
Partnering with your vendor
Unintended Consequences – Life insurance and worker’s compensation
Closely held options
9:22 The We Are Alpha Dogs Resource
9:56 Interview – Gary McKinsey – Influencing Legislation
Running a small business – stay focused and goal directed
Tenacity is THE key attribute – self reliance
The estate tax exemption
Proposed changes in income taxes
Small business owners participate in their community
How Presidents filter the message they receive
32:02 Oval Table for Top Dogs
32:34 Post Interview Discussion
The honor of talking to a president
Doing great things from humble beginnings
The five million estate exemption – A huge accomplishment
The legislative process
The Oval Table in your business
41:40 Show Credits
42:04 We Hope you have a productive and inspirational week!

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

www.WeAreAlphaDogs.com/Quiz

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

The process is simple. Just contact us at www.TheOvalTable.com

View Details

.00 Mike Zarella – We do age demographics. We do socioeconomic demographics. As we try to develop relationship metrics that we can use and given a customer’s particular characteristics and demographics, this is how we think they will act at some point in time. So, as they get close to the point at which they have the ability, to go to another provider, the cable company tries - we try to be proactive and reach out to that customer and offer that customer something that we think they will take and go, okay, maybe I’ll stick around and sign another contract.
.52 Welcome, we discuss all things in your business to help you survive, thrive, have more fun, and become successful faster. We are here to give you the insights you need.
Advice from others outside your business can make a significant difference
Here at The Oval Table, we believe every voice matters and we want to model how that works. Often the advice that makes the difference comes from where you least expect it.
1:33 Host Introductions
1:43 Show Content Outline
1:52 Blue Sky Period at The Oval Table
Planning vs. Execution
The missing piece – analytical
Resources and markets change
7:56 How to Become Legendary
7:56 Interview – Mike Zarella – Telecom and Finance
Economy in Miami
Future of content delivery
Bundling of content and 5G
Cannibalization of cable
Creating video titans
Challenges of foreign operations
Supply chain problems
31:56 Post Interview Discussion
Customer interaction vs. company
Legal monopoly
Telecommunications companies
Being at one with the customer
Marginal pricing vs. marginal co3
41:41 Show Credits
38:05 We Hope you have a productive and inspirational week!

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends
The book is available on Amazon and directly from us. Also available in bulk.
Also available on Audible
Take the profile quiz and understand yourself more
www.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,
Want to hear our thoughts on something,
Need a speaker for your event,
Want us to cover a topic of interest to you,

The process is simple. Just contact us at www.TheOvalTable.com

View Details

.00 Doug Bowers – Wasmanagement putting roadblocks in the way or making things difficult?
- Maria McHolland – I do not know if he was putting them in their way, but he was not knocking them down either.
.51 Welcome, we discuss all things in your business to help you survive, thrive, have more fun, and become successful faster. We are here to give you the insights you need.
- Advice from others outside your business can make a significant difference
- Every voice matters, we are a lens to a unique way to do business, become successful faster
1.33 Host Introductions
1.43 Show Content Outline
1.52 Discussion on Inflation
- Is inflation a temporary disruption?
- Or is inflation becoming embedded?
- Be careful of what is going on in your industry
- How will various players in the system respond?
9.21 Interview with Maria McHolland
- Dealing with cultural differences
- Working with remote teams and in person
- How to communicate in an honest way
- The value of being an honest listener
- Helping people do well
29.00 Post Interview discussion of Maria McHolland
- Dealing with cultural problems
- Being willing to be wrong
- Culture with cultures
34.53 Stump the Table – Answer My Question
- We return to the question asked by H.H.
- The three business fundamentals – time, money, and knowledge
- Finding opportunities in an existing business
- It takes more than passion to be successful
41.00 Show Credits
41.24 We Hope you have a productive and inspirational week!

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends
The book is available on Amazon and directly from us. Also available in bulk.
Also available on Audible
Take the profile quiz and understand yourself more

www.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

The process is simple. Just contact us at www.TheOvalTable.com

View Details

00 Jesse Stancarone – Identify what you are trying to accomplish, what the needs are, identify the people, determine the end need of the user, start at the beginning with the people
.51 Welcome, we discuss all things in your business to help you survive, thrive, have more fun, and become successful faster. We are here to give you the insights you need.
Advice from others outside your business can make a significant difference
Every voice matters, we are a lens to a unique way to do business, become successful faster
1:32 Host Introductions
1:43 Show Content Outline
2:27 Gary McKinsey on the $15 minimum wage
Advisor to three presidents, White House Conference on Small Business
Expect there to be unintended consequences, negative economic impact on small business
Minimum wage should be regionally based at the state level
8:55 Interview with Jesse Stancarone
How I put a team together
Focus on people, process, technology in that order
I talk to people one on one, get their insights and suggestions
Develop a current definition of what you do and how you do it now
Do most people in a business know their current process? Sadly know!
30:15 Post Interview Discussion of Jesse Stancarone
People come first, then process, then tools, in that order, not tools first
What The Oval Table is all about
It’s not about great technology, it’s about great people, with a great process, using technology
35.25 Stump the Table – Answer My Question
Question, I have no money and no time, how do I start a business?
Ask yourself basic questions, why, compensation, market , customers, business plan
What it means to be in business for yourself
41:41 Show Credits
42:05 We Hope you have a productive and inspirational week!

How to Contact Our Guests

Jesse Stancarone Gary McKinsey

J.Stancarone@outlook.com GaryMcKinsey.com

805-850-9000 I welcome your contact

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends

The book is available on Amazon and directly from us. Also available in bulk.

Also available on Audible

Take the profile quiz and understand yourself more

WWW.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

The process is simple. Just contact us at www.TheOvalTable.com

View Details

00 Joe Moore – Our prior GM would always say if there’s no margin, there’s no mission, you’re out of business. And that is absolutely true!
:54 Welcome, we discuss all things in your business to help you survive, thrive, have more fun, and become successful faster. We are here to give you the insights you need.
Advice from others outside your business can make a significant difference
Every voice matters, we are a lens to a unique way to do business, become successful faster
2:10 What The Oval Table means
7:35 Interview with Joe Moore – President and General Manager KVPR-FM
Nature of radio and the radio audience
Digital radio – finding the audience
How we relate with our listeners
Our critical success factor – Community involvement
How we measure listeners and our success
32:19 Post Interview Discussion of Joe Moore
Having a business-like attitude
Problems are just challenges we work through
What if your product was so good people will give you money to get it?
38:11 Show Credits

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

We Are Alpha Dogs – How Seven Dogs Become Business Legends
The book is available on Amazon and directly from us. Also available in bulk.
Also available on Audible
Take the profile quiz and understand yourself more
www.WeAreAlphaDogs.com/Quiz

www.TheOvalTable.com

If you have a question about your business,

Want to hear our thoughts on something,

Need a speaker for your event,

Want us to cover a topic of interest to you,

The process is simple. Just contact us at

www.TheOvalTable.com

View Details

.00 Carl Walsh – How should a business owner or manager be looking
at their teams and how to interact with them?
.19 Welcome, we discuss all things in your business to
help you survive, thrive, have more fun, and become successful faster. We are
here to give you the insights you need.
Advice from
others outside your business can make a significant difference
Every voice
matters, we are a lens to a unique way to do business, become successful faster
.51 Introduction of Hosts
9:37 What is an Oval Table and How Does it Operate
13:48 The Seven Critical Factors – Creating a flywheel that feeds
the business
26:56 How the Seven Critical Factors are Modeled in the Seven Dogs
33:10 Stump the Table – How Do I Start The Oval Table Conversation?
39:33 Closing Credits

The Oval Table: Recent Episodes

Douglas Bowers and Carl Walsh

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bandwidth #velocity #highperformanceteam #focus #acornprinciple #business #team #work

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WorkingTheRoom #SusanRoAne #TheOvalTable #ElevatorPitch #BusinessRelationships