Disgustomer Service: Recent Episodes
John Murray and Kirsten Rodrigues
You've heard stories of bad customer service, but have you heard the stories from the people behind the brands? Join us as we share our hilarious experiences of working with customers. We love to hear from you, email your stories to disgustomerservice@gmail.com.
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Sometimes customers just need to get things off their chest, so they have a good ol' rant at you. This week we're chatting about some of the rants we've been on the other end of.
Drop us an email on disgustomerservice@gmail.com, or on the socials @disgustomerserv
Some customers just love to share, and sometimes it's a little too much. This week we're talking about oversharing, and the times when we've accidentally done it too.
We love to hear your stories, send them over to us on disgustomerservice@gmail.com
Customers can throw all sorts of curveballs, and sometimes their questions just make you go "huh?". This week we're talking about some of the obscure requests we've had, and how we've dealt with them. We've also got an international themed listener question, a snake stuck in a tree and an engineer appointment for a relatively simple task.
We love to hear from you, so email us on disgustomerservice@gmail.com
This week we're talking about our experiences of having to deal with shoplifting, bilking and eating pick n mix. We've also got a story from a listener where they had a DANGEROUS CRIMINAL in their store, whilst they were on shift!
We love to hear from you so drop us an email to disgustomerservice@gmail.com.
It's the question that everybody dreads, you don't want to ask it - and you don't want to be asked it... "Can I talk to the manager?". This week we're talking about the times we've had to get a manager involved, and what do you do when there's no managers around?
We love to hear your stories, email them to disgustomerservice@gmail.com.
Sometimes, customers can be brutally honest. It's reassuring that they feel comfortable around us, but sometimes it HURTS! This week we're looking at times that customers maybe could have been just a tad less honest.
If you've got any stories for us, drop us an email on disgustomerservice@gmail.com. We promise to anonymise any stories we receive.
We got so many returns stories last time, that we're returns have returned! From a bunch of flowers found in a car park, to a slow cooker with a free gift - it's all in this week's episode.
If you've got any stories for us, drop us an email on disgustomerservice@gmail.com. We promise to anonymise any stories we receive.
For some reason, getting in trouble is part of the fun of working in the services industry. This week we're talking about some of the times the bosses haven't been too impressed with us, and a story from a coffee shop worker that ends in a bit of a disaster!
We love to hear your stories, so email them in disgustomerservice@gmail.com
Customers just love to threaten sometimes and the more dramatic they are, the funnier. This week we're talking about some of the times we've been threatened with legal action, and more.
If you've got any stories for us, email them over to us on disgustomerservice@gmail.com. We'll make sure to keep you anonymous!
If you've worked in retail you'll know the perils of dealing with returns. This week we're exploring some of the odd but funny things customers have tried to return, including a half eaten banana.
If you've got any stories for us, email them over to disgustomerservice@gmail.com
In every customer facing role, there's always that one customer. The one everyone knows about, the one with the specific demands that everyone tries to avoid. In our first episode we focus on those customers you'll never forget, with an incredible listener story that will have you in stitches.
We love hearing your stories, so email them over to disgustomerservice@gmail.com
Here's a trailer of what you've got to look forward to in the first episode of Disgustomer Service!
Email your stories to us - disgustomerservice@gmail.com