Cutting Through The Noise: Recent Episodes

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Recorded live at HairCon 2026, this episode of Cutting Through the Noise features host Stephanie Mason in conversation with Marie Nieuwoudt, Group Education Manager at Cloud Nine and a passionate advocate for innovation, education, and the future of the professional hair industry.

With more than 40 years of experience in brand building and supporting salon professionals, Marie has witnessed the industry's evolution firsthand. She shares her perspective on the opportunities and challenges shaping modern hairdressing, and why embracing change is essential for long-term success.

The conversation explores how technology is transforming the salon landscape, from the way professionals work behind the chair to how businesses engage with clients. While innovation continues to accelerate, Marie believes the true focus should remain on empowering hairdressers with the knowledge and confidence to deliver exceptional client experiences.

A key theme throughout the episode is the growing demand for healthier hair. Marie explains why healthy hair is becoming the new luxury, with clients increasingly seeking long-term hair health rather than simply chasing trends. She discusses how education plays a vital role in helping stylists recommend better styling habits, improve client outcomes, and build trust that extends well beyond the salon visit.

Marie also shares Cloud Nine's vision for supporting salon profitability through education, innovation, and practical business thinking. As consumer expectations continue to evolve, she believes ongoing learning will remain one of the industry's greatest competitive advantages.

Whether you're an emerging stylist, salon owner, educator or established professional, this episode offers valuable insights into building a stronger, more sustainable future for both your clients and your business.

In this episode, we cover:

• The future of professional hairdressing
• How technology is changing the salon industry
• Why healthy hair is becoming the new luxury
• Education and career development for hairdressers
• Supporting salon profitability in a changing market
• Cloud Nine's vision for the future
• Why adapting to change is essential for long-term success
• Creating healthier styling habits that benefit both clients and salons

Useful Links:

https://www.cloudninehair.com/

https://www.instagram.com/marielnieuwoudt/

https://www.instagram.com/cloudninehair/

https://www.instagram.com/cloudnineprofessional/

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Recorded live at HairCon 2026, this episode of Cutting Through the Noise features host Stephanie Mason in conversation with Jo Robertson, founder of Wonderful Brands and one of the professional beauty industry's most respected distribution and brand-building experts.

With extensive experience helping brands expand across multiple markets, Jo has spent decades building successful partnerships between manufacturers, distributors, and salon professionals. Her unique perspective offers valuable insights into what separates brands that achieve sustainable growth from those that struggle to gain traction.

Jo explains why distribution is about far more than simply moving products from one market to another. Successful partnerships require alignment, trust, shared values, and a long-term commitment to building a brand's presence within a region. She shares what distributors are really looking for when evaluating emerging brands and the common mistakes businesses make when entering new markets without the right foundations in place.

The conversation explores the evolution of the professional beauty industry, from changing consumer expectations to shifts in education, marketing, and brand positioning. Jo also discusses the importance of strong relationships in business, explaining why genuine partnerships continue to be one of the most valuable assets for long-term success.

For brands considering international expansion, Jo offers practical advice on preparing for growth, selecting the right partners, and understanding the realities of entering new territories. She also shares her perspective on the future trends shaping the global beauty and hair industries and where she sees the biggest opportunities emerging.

Whether you're a salon owner, distributor, educator, or brand founder, this episode provides a valuable behind-the-scenes look at the partnerships and strategies that drive successful businesses around the world.

In this episode, we cover:

• What makes a successful distribution partnership
• The biggest mistakes brands make when entering new markets
• Why trust is essential between brands and distributors
• What distributors look for in emerging brands
• How to prepare for international expansion
• The evolution of the professional beauty industry
• Building long-term business relationships that last
• Future trends shaping the global beauty and hair sectors

Useful Links

• https://www.instagram.com/wonderfulbrands_uk/
• https://wonderful-brands.com/

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In this episode of Cutting Through the Noise, Hayley Mears is joined by Phil Taylor — hairdresser, brand builder, and co-founder of VybeAI — for a future-focused conversation on how artificial intelligence is reshaping the salon industry, and why this shift is happening faster than most people realise.

With 27 years in the industry, Phil shares his journey from behind the chair into sales, education, and entrepreneurship. After spending 13 years working with a major Australian haircare brand, he went on to build the Hair and Beauty Collective and launch DunGüd, a haircare brand now exported to nine countries.

But Phil’s latest project may be his biggest yet.

Phil unpacks the vision behind VybeAI — an AI platform designed specifically for salons. Built to reduce the pressure salon owners face daily, VybeAI aims to solve one of the industry’s biggest silent struggles: decision fatigue. With salon owners constantly juggling staffing, client communication, marketing, retail, finances, and compliance (often without formal business or HR training), Phil believes the future of salons depends on systems that support sustainable leadership.

Rather than replacing hairdressers, VybeAI is designed to take care of the “heavy lifting” behind the scenes, freeing stylists to focus on what truly matters: creativity, connection, and the client experience.

Phil breaks down the five core layers of the platform, including SIA (Salon Intelligent Assistant) — an AI avatar named SIA, trained to think like an expert hairdresser and act as a proactive business co-pilot. From education support and product knowledge to HR tools, SOP creation, marketing integration, and even Instagram optimisation, VybeAI is positioning itself as a complete backend operating system for the modern salon.

This episode is a must-listen for salon owners, managers, and educators who want to stay ahead of the curve — and understand how AI can support, not replace, the future of professional hair.

In this episode, we cover:

• Phil Taylor’s 27-year career journey and brand-building experience
• Why salon owners experience constant decision fatigue
• The launch of VybeAI and what it was built to solve
• How AI can support salons without removing the human element
• The five core layers of VybeAI, including SIA the salon co-pilot
• Automation tools for marketing, messaging, retail and operations
• AI-driven education support for formulation and troubleshooting
• HR systems, onboarding frameworks, and business structure tools
• The future of salon leadership in an AI-driven era

Links:

www.vybesalon.ai

https://www.instagram.com/vybesalonai

https://www.facebook.com/vybeai

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Host Hayley Mears welcomes Olivia Thompson, also known as OMG! Artistry, who joins the podcast from Fort Lauderdale ahead of their first trip to Australia for Hair Festival. The discussion covers Olivia's extensive career, their commitment to education, the development of their viral social media strategy, and a preview of the blonding and colour techniques they will be teaching.

Key Takeaways & Discussion Points

• Career and Education Philosophy: OMG! Artistry transitioned from videography to cosmetology. A struggle to receive a cosmetology grant in 2008 led to their "why"—a lifelong commitment to teaching and a vow never to "gatekeep" industry knowledge.
• Integrating Skills for Social Media: They integrated their videography skills, such as storytelling and storyboarding, into hair content about two years into their career, recognising the need to show the before, process, and result.
• The "Proumer" Content Model: After pivoting content five times due to algorithm changes, OMG! Artistry coined the term "proumer". This strategy allows them to serve both professionals and consumers simultaneously, providing content that identifies a problem, offers a solution, and includes the product solution.
• Going Viral: They recounted the story of their viral "water bottle curls" video (a hack involving a water bottle and a blow dryer). The video gained 3 million views in five hours and resulted in 30,000 new followers within two weeks.
• The Power of Personality: To stand out in the beauty industry, stylists need to be themselves and showcase their personality alongside their techniques and hacks to build trust and client exposure.
• Hair Festival Education: OMG! Artistry will be joining Katy Reeve and Carolyn Gahan to teach their session, "Method and Mindset," on Sunday, June 28th, from 4:30 to 5:30.
  • Technique Focus: The education will focus on simplifying blonding and creative colour techniques with real-life, repeatable, numeric steps.
  • Blonding Inspiration: Their blonding technique is inspired by the haircutting concept of overdirection to create softness.
  • Consultation: The class will cover consultation, including reverse engineering the desired look from the client's request. Attendees receive a swag bag valued at $140.
• Favourite Joico Hero Products:
  • Silver Light lightener: Lifts over nine levels and contains charcoal-infused ingredients that multitask by lifting and toning simultaneously.
  • K-Pak Color Therapy Luster Lock Treatment (K-PAK 20): Strengthens the hair and is considered an essential product.
  • Heat Hero: A dry thermal protection spray with a hold of three, featuring a split-end mender that activates with heat.e heat to deeply absorb the treatment.

Links & Resources

• Follow OMG! Artistry (Olivia Thompson): Instagram & TikTok under the handle OMG Artistry. @omgartistry https://linktr.ee/Omgartistry
• Follow Joico: https://www.instagram.com/joicoaustralianz/
• Hair Festival Tickets: https://events.humanitix.com/2026-hair-festival/tickets#group3
• Hair Festival Session: "Method and Mindset" with OMG! Artistry, Katy Reeve, and Carolyn Gahan https://hairfestival.com.au/sessions/joico-presentation/ (Sunday, June 28th, 4:30 – 5:30)

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In this episode of Cutting Through the Noise, Hayley Mears sits down with Natalie Chadwick, Creative Director of CPR Hair, for a conversation about intuition, creativity, and the mindset required to build something meaningful in the hair industry.

Nat reflects on the role intuition has played throughout her career, describing it as both a superpower and a challenge. Her ability to read people and environments quickly has helped shape creative direction and leadership decisions, but it also means absorbing the anxieties and energy around her — something she’s learned to manage over time.

Hayley highlights Nat’s agility when it comes to branding and execution, noting how her ability to move quickly from idea to action has been a key factor in the growth of the CPR brand. This same creative instinct continues to shape the vision behind Salon Forum 2026, where the theme centres on choosing courage over comfort. Rather than predictable conference environments, the goal is to place the community in spaces that challenge perspectives and create memorable, transformative experiences.

Nat also shares her concept of “purple patches” — bursts of creative magic that tend to arrive at the least convenient times. Whether during holidays or late-night moments of inspiration, these periods of clarity often spark some of her most impactful ideas.

The conversation also traces Nat’s personal journey into the industry. From being a single mum with no savings and a background in music to becoming the Creative Director of CPR, she reflects on the power of taking consistent steps forward, even when the bigger picture feels uncertain.

Throughout the episode, Nat emphasises the importance of a collaborative ecosystem within the industry. Rejecting the idea of competition between brands and artists, she believes progress happens when people share knowledge, support each other’s work, and contribute to a stronger collective community.

This is an inspiring conversation about trusting instinct, embracing creativity, and building a career through courage, curiosity, and connection.

In this episode, we cover:

• Why intuition can be both a strength and a challenge in leadership
• The agility required to build and scale a brand
• The vision behind Salon Forum 2026: choosing courage over comfort
• Creative “purple patches” and where ideas really come from
• Nat’s journey from musician and single mum to Creative Director
• The importance of collaboration over competition in the industry

Related Links:

@natalie_cprhair

@cprhair

@cprhairpro

www.holisticsalons.com/jointhemovement

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In this episode of Cutting Through the Noise, Hayley Mears sits down with salon owner and entrepreneur Sheridan Rose Shaw for a deeply honest conversation about growth, motherhood, and redefining leadership during major life transitions.

Sheridan shares what the past year has looked like as her business continues to expand while welcoming her second daughter, Queenie. While the growth has been exciting, she opens up about the reality behind the scenes — navigating postpartum anxiety, battling mastitis, and learning to slow down after years of being driven by ambition and momentum.

The conversation explores how these experiences reshaped Sheridan’s approach to leadership and business. Rather than working constantly in the salon, she began shifting her focus to working on the business — bringing on a manager, Tom, and implementing backend systems like Trello to support daily operations and allow the team to thrive without her being across every detail.

Sheridan also speaks about the importance of daily rituals that support her wellbeing and mindset. Breathwork, meditation, and intentional moments of stillness have become non-negotiable anchors that help her stay present both as a mother and as a leader.

A self-described “fast manifester,” Sheridan reflects on the power of clarity and commitment when pursuing goals. Once she sets her mind on a vision, she pours her energy into making it happen — a mindset that has shaped both her career and her personal growth.

The episode also highlights the importance of mentorship and collaboration within the industry, including Sheridan’s long-standing connection with award-winning hairdresser Chris Benson, whose guidance and support have played a role in her development.

This is a thoughtful and vulnerable conversation about ambition, resilience, and learning how to evolve as both a business owner and a parent.

In this episode, we cover:

• Growing a salon business while welcoming a second child
• Postpartum anxiety, mastitis, and the realities of new motherhood
• Transitioning from working in the business to working on it
• Building systems and hiring leadership support
• The role of daily rituals in maintaining mental wellbeing
• Manifestation, mindset, and turning vision into action
• The value of mentorship and industry collaboration

🔗 Useful Links:

https://www.instagram.com/sheridanroseshaw_mamawest/

https://www.instagram.com/mamawest_/

Learn a thing or two from MAMAWEST!

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In this episode of Cutting Through the Noise, Hayley Mears is joined by Soul Hair co-owners Andrea MacKellar and Ash Lennan for an honest conversation about career growth, partnership, motherhood, and building a values-led salon in regional New South Wales.

Andrea shares her journey from starting hairdressing at 15 to relocating from Sydney to Gunnedah for a slower pace of life — a move that unexpectedly led to opening and scaling a thriving salon. What began as a small, personal space evolved into a fully structured business, shaped by strong leadership, clear goals, and a commitment to team culture over rent-a-chair models.

Ash reflects on her unconventional career path, returning to hairdressing as a young mother and using her ambition to set an example for her daughter. Her progression from team member to salon manager — and ultimately buying into the business — highlights the power of mentorship, belief, and shared vision.

Together, Andrea and Ash unpack the realities of juggling motherhood and business ownership, sharing practical strategies like “healthy compartmentalisation” and “brain allocation” to stay present both at work and at home. They also discuss the importance of supportive partners, emotional resilience, and creating a workplace that genuinely accommodates working parents.

The episode dives into Soul Hair’s strong team-first culture, including their success with mature-age apprentices who bring drive, discipline, and lived experience. They also share their innovative commission model, where upsell treatments contribute to a team education fund — helping finance external training such as Salon Forum, where Andrea will appear on the Mom Panel.

This is a heartfelt and practical conversation about leadership, loyalty, learning, and redefining success — especially for women balancing family, ambition, and business.

In this episode, we cover:

• Building and scaling a salon in regional NSW
• From team member to co-owner: Ash’s partnership journey
• Motherhood, mindset, and managing mental load
• “Healthy compartmentalisation” and brain allocation strategies
• Creating a supportive, family-first team culture
• Employing and empowering mature-age apprentices
• Team-based commission and education incentives
• Preparing for Salon Forum and the Mom Panel

Useful Links:

https://www.instagram.com/soulhairstudiogunnedah

https://www.instagram.com/andrea_soulhairstudio

https://www.instagram.com/ash_soulhairstudio

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In this episode of Cutting Through the Noise, Hayley Mears sits down with industry disruptor, founder, and author David Thurston to unpack the release of his book The Spiral Staircase and the seismic shifts shaping the global hair industry.

David reflects on the deeply personal journey behind the book — a candid account of his path from the independent salon movement through the rise of social media and into the current AI-driven era. Written in his signature “rock and roll swagger,” the book captures the highs, failures, reinvention, and purpose that defined his career, offering lessons that extend far beyond hair.

The conversation explores the industry’s current era of change, with both Hayley and David sharing concerns around the rapid acceleration of AI and the blurring of professional and consumer channels. David doesn’t shy away from calling this shift “troubling,” warning that brands and businesses who fail to adapt risk being left behind at speed.

David also opens up about selling Pulp Riot, the unexpected emptiness that followed financial success, and the clarity that led to creating Danger Jones — a brand built on community, culture, and creative impact rather than quick wins. From paying artists instead of himself to launching the global Dangerfest event, his focus remains firmly on legacy, not ego.

They discuss partnership, purpose, and what it truly means to build something meaningful in a noisy industry — touching on failure, humility, reinvention, and choosing both freedom and ambition.

This is an honest, future-facing conversation about leadership, creativity, and staying human while everything else evolves.

In this episode, we cover:

• The story behind The Spiral Staircase and why David finally wrote it
• How the hair industry has transformed across multiple revolutions
• AI, automation, and why those who don’t adapt will fall behind
• The blurring of professional and consumer channels — and why it’s concerning
• Selling Pulp Riot and redefining purpose beyond financial success
• Building Danger Jones as a community-first brand
• The power of partnership, failure, and long-term vision
• Why culture, creativity, and human connection still matter most

Useful Links:

@davidthurstonofficial

Thurston Productions Website

The Spiral Staircase BOOK

http://dangerjonescreative.com/en-au

https://www.instagram.com/dangerjonesbalayage/

https://www.instagram.com/dangerjonesbold/

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In this episode of Cutting Through the Noise, Hayley Mears is joined by industry icon Tabatha Coffey for a wide-ranging and deeply honest conversation about growth, discomfort, and the realities of building a sustainable career in the hair industry.

Drawing from salon forum discussions and decades of global experience, Tabatha shares why growth isn’t meant to feel comfortable — and why chasing too much expansion at once can fragment focus and energy. From scaling a business to personal reinvention, they unpack the importance of planning, logistics, and creating a sense of safety when navigating disruption.

The conversation also explores the differences between the Australian and US hair industries, with Tabatha highlighting Australia’s strong team-based culture, high calibre of work, and thoughtful approach to education. While AI and automation are rapidly reshaping admin, marketing, and customer touchpoints, both agree that human connection, communication, and touch remain irreplaceable — making soft skills training more important than ever.

Tabatha introduces somatic work as a powerful tool for overcoming resistance to change, helping salon owners and creatives move beyond paralysis, procrastination, and burnout. By aligning decisions with personal values and learning to respond rather than react, long-term confidence and self-trust become possible.

The episode closes with a candid discussion on hustle culture, the difference between hard work and sacrifice, and why “not all money is good money.” Tabatha offers grounded advice for both seasoned salon owners and those just starting out: sustainable success comes from fluidity, self-awareness, and a willingness to stay uncomfortable — on purpose.

In this episode, we cover:

• Why growth always involves discomfort — and why that’s a good thing
• The danger of chasing too many goals at once
• Key differences between the Australian and US hair industries
• How AI will reshape admin, but not human connection
• Why soft skills and communication training are essential
• Using somatic work to move through fear and resistance
• Making decisions aligned with personal values
• Hard work vs sacrifice — and dismantling hustle culture
• Advice for the next generation of hair professionals

Useful Links:

• https://www.tabathacoffey.com/
• https://www.instagram.com/tabathacoffey/

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In this kick-off episode for 2026 of Cutting Through the Noise, Hayley Mears sits down with Jordan Alexander — co-founder of Goddess — to unpack what it really takes to build a global hair brand without losing sight of the hairdresser.

Although recorded in late 2025, this conversation looks firmly ahead. Jordan shares why 2026 marks the first full year of Goddess following its launch in April 2025, and how the brand has spent its early months prioritising compliance, regulation, and long-term foundations before rapid global expansion — with plans to be present in over 100 countries by early 2026.

Jordan reflects on growing up in the hair industry, rebelling against it briefly through a pre-law degree, before finding their way back behind the chair via Toni & Guy. A move to Los Angeles and working alongside celebrity colourist Tracy Cunningham sparked a deeper passion for chemical services, eventually leading to the launch of category-defining brands including Olaplex and later K18.

Now with Goddess, Jordan explains why this chapter feels different. With mentors Ed Conigan and Denise Russell as hands-on owners, the focus has shifted toward simplifying the stylist’s life — creating products that genuinely perform, not just market well. Central to that philosophy is Goddess’s move away from repair-led narratives toward protection-first hair science, including the development of the brand’s proprietary “Goddess molecule” inspired by silk biomaterials.

The conversation dives deep into product development, including the upcoming shampoo and conditioner launching in January, and why high performance must always outweigh hype. Jordan breaks down how Goddess functions like a Swiss Army knife for hair — strengthening strands over time, extending blow-dries, reducing styling time, and improving manageability with continued use.

Beyond product, Hayley and Jordan explore broader industry shifts — from the rise of booth and suite models in the US to the decline of major trade shows and education platforms. Jordan shares concerns around the loss of collaboration, mentorship, and inspiration when hairdressers operate in isolation, and reinforces the importance of lifelong education at every stage of a career.

The discussion also touches on retail, distribution, and the evolving role of technology. While innovation has its place, both agree that hairdressing remains a human-to-human industry — one built on touch, intuition, relationships, and shared experience — something AI and automation can never fully replace.

Jordan also reflects on working with celebrity clients, the realities of global travel, and the biggest lesson learned across decades in the industry: brands only thrive when hairdressers and salons remain the top priority.

A thoughtful, honest conversation about protection over repair, people over platforms, and why the future of hair depends on staying human.

Useful Links

Jordan Alexander: @jordanstylist

Goddess: @goddessmaintenanceco

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In this episode, Hayley Mears is joined by two industry icons — Emiliano Vitale and Lisa Vitale of the award-winning é Salon. Celebrating 25 years in business, é Salon is built on a core philosophy that has shaped every part of their success: “We see people first, hair second.”

Emiliano shares the story behind é Salon’s legacy — from starting in the industry at age 11 to opening their first salon at just 22, and later building one of Australia’s most respected creative and cultural pillars. Their formula? Values, consistency, and the power of “repetition, repetition, repetition.”

Lisa opens up about her evolution as a creative force. From winning major national awards to stepping back during motherhood, and now returning with more hunger and maturity. Her new avant-garde collection, Ascension (shot in the UK) marks her entry into the Australian Hairdresser of the Year category at AHFAS. A reset, a rise, and a reclaiming of artistry.

Together, the Vitales unpack culture, work ethic, leadership, and the importance of being uncompromising on vision while remaining flexible in how that vision is delivered. They discuss how hard work always beats talent, why culture starts with the owners, and why they're entering a new renaissance season as their family grows.

A powerful and deeply human episode for anyone wanting longevity, legacy, and creativity in the hair industry.

KEY TOPICS COVERED

• The 25-year history and philosophy behind E Salon
• Culture: why owners set 50% of it — and how the team shapes the rest
• Lisa Vitale’s creative resurgence and her new collection, Ascension
• What it takes to enter the “Australian Hairdresser of the Year” category
• The impact of motherhood, maturity, and realigning purpose
• Avant-garde hair artistry vs. commercial trends
• Why repetition is the foundation of E Salon’s profitability
• Hard work over talent — and the values they teach their children
• International opportunities and future collaborations
• Rebuilding the brand for its next era

USEFUL LINKS

https://esalonhair.com.au/

E Salon – https://www.instagram.com/esalonhair/

Lisa Vitale – https://www.instagram.com/lisa.esalonhair/

Emiliano Vitale – https://www.instagram.com/emilianovitale.esalonhair/

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In this episode, Hayley Mears sits down with Vince Saunders, owner and founder of Bonce Hair Boutique in regional South Australia — a salon known for its sharp branding, strong culture, and clever community-led marketing.

Vince opens up about the recruitment crisis facing salon owners, why fewer stylists want to work in traditional teams, and how shifting expectations around work–life balance are reshaping the industry. He shares how buying a salon in a town of 8,000 became a strategic advantage, and why standing out in a regional market requires a totally different approach than competing in a capital city.

Hayley and Vince also unpack Bonce Hair Boutique’s unique marketing strategy — using local community engagement, SEO, and blog content to drive new clients. For Vince, social media is last on the list. Instead, he focuses on building a digital presence that works when people search, not scroll.

The conversation dives into Vince’s leadership philosophy, the importance of nurturing a unified team culture, and the mindset shift required to stop “wearing too many hats” as a salon owner. Vince also reveals his next big move: expanding into the booming pet industry with a dog daycare and grooming facility, leveraging his existing salon audience to diversify revenue.

A grounded, insightful episode for salon owners navigating growth, leadership, and the realities of running a modern business.

Key Topics Covered

• Why salon recruitment is harder than ever — and how to attract team-minded stylists
• The advantage of owning a salon in a regional town
• Branding that cuts through: how Bonce Hair Boutique positioned itself against local competitors
• Using local events, blogs, and SEO to generate new clients organically
• The declining role of social media in client acquisition
• Leadership lessons: setting the “weather” in your salon
• Staff expectations, work–life balance, and evolving employment models
• Diversifying beyond hair: launching a dog daycare and grooming business
• Improving delegation and letting go of too many roles
• Podcasts and resources Vince uses to stay ahead

Useful Links

https://boncehairboutique.com/

https://www.instagram.com/boncehairboutique/

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In this episode of Cutting Through the Noise, Hayley Mears sits down with Chrystofer Benson and Hannah Benson — the creative forces behind CBC Productions — for an honest conversation about purpose, partnership, and the power of intention.

The discussion opens with a shared appreciation for authenticity in podcasting — a natural, unfiltered flow where real stories of success and struggle connect deeper than scripted soundbites ever could.

Chrystofer, a third-generation hairdresser with over 30 years in the industry, shares how a single “non-win” at a competition became the turning point that fuelled his global career. He reflects on the evolution of CBC Productions, founded in 2015, and how it became a creative space designed to help other artists thrive in a rapidly shifting, social-media-driven landscape.

Hannah, who began as a model in one of Chrystofer’s shows before transitioning into a creative partnership, shares her journey from beauty school to full-time production director. Her intentionality — from diagramming cuts backstage to producing cinematic-level videos — caught Chrystofer’s attention and ultimately led to a dynamic collaboration that has accelerated both their careers.

Together, they’ve built a brand known for its signature aesthetic, creative integrity, and high-value educational content. Their chemistry, built on trust and shared values, has made CBC Productions synonymous with quality and innovation in the global hair community.

The conversation also explores the deeper side of leadership and creativity — wellness, boundaries, and surrounding yourself with the right people. Chrystofer shares his biggest career lesson: learning to be “less loyal to a fault”, while Hannah highlights the importance of “making the most of every opportunity.”

Both emphasise that intention drives everything they do — from creative direction to client relationships — guided by the mantra: “Intent. Plan. Action. Outcome.

This episode is a masterclass in authenticity, creative discipline, and how intention shapes every part of your journey.

💡 Highlights

• The evolution of CBC Productions and creative synergy between Chrystofer & Hannah
• Building a business grounded in intention, integrity, and energy
• Chrystofer’s biggest career lesson: being less loyal to a fault
• Hannah’s biggest takeaway: make the most of every opportunity
• “Not all money is good money” — setting values-based boundaries in business
• Why wellness, planning, and clear intention are vital for creative longevity
• The mantra: Intent. Plan. Action. Outcome.
• Elevating education and production in the global hair industry
• The importance of surrounding yourself with the right people

🔗 Connect & Follow

https://www.instagram.com/cbensonhair

https://www.instagram.com/collectiveinkd

https://www.instagram.com/haircbc_pro

https://www.instagram.com/hannah.patricia.benson

https://weteachme.com/classes/1044785-the-salon-forum-2026-tasmania?srsltid=AfmBOoretLn7ajpvjFS-25-U-jkxtXXIRIJ4v7h0aKw80tj46BvHOpKP

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In this episode of Cutting Through the Noise, Hayley Mears and Stephanie Mason finally reconnect after a whirlwind year of global events, career milestones, and industry evolution.

Steph shares her journey stepping into her new role as Global Managing Director of Cloud Nine, reflecting on leadership, brand integrity, and what it’s like to run a family-owned powerhouse from Europe. She gives a behind-the-scenes look at how Cloud Nine’s founders continue to build smart, intentional growth — and what that’s teaching her about running a global business with purpose.

The two dive into the energy of HairCon and Hair Festival, calling HairCon “Coachella for hair” — a raw, authentic, and immersive experience that’s setting a new benchmark for how industry events should feel. From meeting the CEO of K18 on the floor to celebrating Aussie talent like Cain Mackay, it’s clear these events have redefined connection and creativity in the salon space.

Their chat moves into the deep end with a real talk on AI and the business of hair. Steph and Hayley explore how automation and AI will reshape the salon landscape — from admin and marketing to education and efficiency. They discuss how salon owners can upskill fast, get ahead of the curve, and use AI tools to work smarter, not harder.

They also reflect on post-COVID business realities — the salon closures, sole trader boom, and the evolving definition of success in today’s economy. Both agree: the future belongs to those who adapt.

This episode is raw, unfiltered, and filled with valuable insight on leadership, innovation, and what’s next for the global beauty industry.

💡 Highlights

• Steph Mason’s transition to Global MD at Cloud Nine
• Key lessons from working with founders Gavin and Martin
• Reflections on HairCon and Hair Festival — redefining industry events
• The changing face of the UK and Australian salon markets
• Post-COVID business realities: closures, resilience, and reinvention
• AI in the salon industry — efficiency, education, and empowerment
• Why upskilling in AI is now a must, not a maybe

🔗 Useful Links

Connect with Hayley Mears:

Instagram: @haylsmears

Connect with Stephanie Mason:

Instagram: @stephaniemason

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In this episode, Hayley Mears sits down with Shakira Dickinson, the founder of Hair Candy, an award-winning hair extensions business with three salons across Queensland and an e-commerce education brand. Shakira shares her 18-year journey from working out of a spare bedroom to building one of Australia’s leading hair extension empires.

She opens up about the power of consistency, adapting to change, and learning on the job — even when faced with challenges like team turnover, economic downturns, and the constant evolution of digital marketing.

From surviving the chaos of COVID-19 to mastering Meta ads and embracing AI in creative development, Shakira’s story is a masterclass in entrepreneurial resilience and reinvention.

✂️ Highlights from the Episode

The 18-Year Journey of Hair Candy

Shakira shares how she started Hair Candy at just 20 years old, working from home and slowly building her client base. What began as a single-person operation has grown into three salons across Brisbane and the Gold Coast — plus a thriving wholesale and education business.

Consistency, Persistence & Growth

Shakira believes consistency is the real key to success — choosing one thing, sticking to it, and growing within it rather than constantly chasing new ideas. She reveals how this focus allowed Hair Candy to expand sustainably, even during uncertain times.

Adapting to Change in Business & Marketing

From industry shifts to the rise of rent-a-chair models and changing consumer behaviour, Shakira explains how she keeps Hair Candy relevant. She also discusses how authenticity on social media now outperforms polished marketing.

Mastering Meta Ads

As the upcoming speaker for Salon Forum 2026, Shakira will share her talk “Meta Moves” — diving into how salon owners can take control of their business growth through Meta advertising. She discusses how ads can act like a “tap” for client flow — and why personally managing ad campaigns can make all the difference.

AI, Canva & Creative Innovation

Shakira and her team use AI and Canva to streamline their creative process, from quick content editing to adding realistic elements to brand visuals. She highlights how AI is reshaping creative work for salon businesses by making design faster and more intuitive.

Overcoming Setbacks & Rebuilding Leadership

Shakira reflects on one of her biggest challenges — when her entire team left during COVID-19. Instead of folding, she rebuilt stronger, using the moment to refine her leadership style and align her team with Hair Candy’s long-term vision.

Learning by Doing

Shakira embodies the philosophy that “everything is figureoutable.” She shares how on-the-job learning and failure have been her best teachers — and how embracing uncertainty has allowed her to evolve alongside her business.

🔗 Useful Links

Connect with Shakira Dickinson & Hair Candy:

@haircandyextensions

@haircandyaustralia

@_shakirajade

Listen to The Success Club Podcast:

Apple Podcasts

Spotify

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In this episode, Hayley Mears chats with Sonia Thomas, also known as The Salon Dr, who brings over 37 years of experience in the salon industry. From salon owner to corporate sales leader, Sonia shares the mindset, strategies, and communication skills that help salon professionals elevate their businesses — not through discounts or gimmicks, but through authentic client education, value-driven service, and confidence in their worth.

✂️ Highlights from the Episode

Sonia’s Career Journey & Passion for Sales

Sonia shares her evolution from salon owner to corporate sales professional, where she generated over $2.6 million in new business in her first year. Her time in corporate selling gave her a fresh perspective on the power of understanding customer pain points — a skill she now teaches salon owners to apply in their consultations.

The State of the Industry

Sonia discusses the changing salon landscape, noting that nearly 29% of salons closed last year, while 70% of hairdressers now work from home. She stresses that the future of the industry depends on mindset — valuing skill, professionalism, and education just as highly as any other trade.

Selling Through Education, Not Pressure

Rather than focusing on “selling,” Sonia reframes consultations as opportunities to educate clients. She explains how to build trust by speaking simply, asking questions, and securing permission before recommending aftercare, so conversations feel collaborative, not transactional.

Understanding Pain Points & Reading the Room

Sonia breaks down how to uncover a client’s real needs through active listening, open-ended questions, and body language awareness. When clients understand why a product or treatment is necessary, they feel empowered — turning the sales moment into a shared decision.

Reframing Client Objections

Sonia shares strategies for responding when clients mention cheaper online products. Instead of defensiveness, she advises empathy — understanding their reasoning and gently educating them about the risks of poor-quality alternatives. Confidence and belief in what you’re recommending are the real game-changers.

It’s About Value, Not Price

Drawing parallels to luxury experiences, Sonia explains that clients don’t mind paying premium prices when the service feels exceptional. Price resistance only arises when the perceived value drops — meaning small details and consistency are everything.

Growing Profit with Existing Clients

Sonia reveals how focusing on your current client base can transform profitability. One salon she mentored increased revenue by $57,000 in three months by applying her “high-ticket” and “accelerator” strategies — built on leadership, stock control, and clear financial understanding.

Overcoming Limiting Beliefs

Sonia challenges the common mindset that “clients can’t afford it.” She reminds stylists that clients often invest in what they want, not just what they need, and that confidence in your pricing and service creates trust. Stepping into the “unknown zone,” she says, is where real growth happens.

🔗 Useful Links

https://www.thesalondr.com.au/

https://www.instagram.com/thesalondr/

thesalondr@gmail.com

https://www.the-circle.cprhair.com/the-salon-forum

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In this episode, Hayley Mears chats with Emily Ciardiello, entrepreneur and founder of Foil Me, the Australian brand that revolutionised pre-cut foils for hairdressers. Emily shares her journey from being a school teacher to launching Foil Me alongside her husband, growing it into an internationally recognised brand — all while navigating business, family, and well-being.

✂️ Highlights from the Episode

From Teacher to Entrepreneur:

Emily opens up about her career beginnings in education, teaching in Mount Gambier before moving back to Adelaide to raise her family. After becoming a mother of two, she decided to take the leap into entrepreneurship — founding Foil Me from her kitchen table.

The Birth of Foil Me:

Foil Me began during a hair appointment when Emily’s husband questioned why hair foils weren’t pre-cut — an idea borrowed from his experience in the food industry. After testing prototypes with local hairdressers, Foil Me launched “The Originals,” setting new standards for malleability, grip, and tear resistance.

Overcoming Early Challenges:

From visiting salons twice a week to gather feedback to refining the product’s unique alloy, Emily built the brand through persistence and genuine connection. Her focus on listening to stylists shaped Foil Me’s reputation for innovation and quality.

Global Growth & the US Expansion:

Emily shares the highs and lows of taking Foil Me global — from tackling US tariffs to the decision to establish their own American branch for better control and customer connection. Despite challenges, Foil Me’s commitment to quality continues to win over stylists worldwide.

Balancing Business & Family:

Emily reflects on the reality of running a business while raising a family, emphasising the importance of prioritising children’s well-being while accepting the moments she’s missed. Transcendental meditation has been key to maintaining focus, calm, and clarity throughout her entrepreneurial journey.

Well-being, Fitness & Boundaries:

From yoga and strength training to meditation and sauna therapy, Emily discusses how her personal health practices have become essential tools for longevity — both in business and life.

The Dressing Gown CEO Podcast:

Emily talks about her podcast The Dressing Gown CEO, which celebrates authenticity, comfort, and realness in business — encouraging listeners to show up as they are and share knowledge without the gloss.

Advice for Entrepreneurs:

Emily’s message to aspiring founders: back yourself and just start. Don’t wait for perfection or a detailed business plan — focus on solving a real problem, stay authentic, and reflect on how far you’ve come.

🔗 Useful Links

Foil Me

Foil Me on Instagram

Emily Ciardiello

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In this episode of Cutting Through the Noise, Hayley Mears sits down with Gavin Hinton, co-founder of Freedom Suites and long-time contributor to the Australian Hairdressing Council (AHC), to explore the changing landscape of the hair and beauty industry.

With 25 years of experience spanning software, sustainability, and distribution, Gavin has played a pivotal role in shaping the business side of hairdressing. From his early career with Ketrastase and Shortcut Software to founding Orb Distribution and now Freedom Suites, his passion for creating innovative solutions has always been driven by supporting hair professionals.

Together, Hayley and Gavin cover:

✨ The Freedom Suites model — private, fully equipped co-working suites for freelancers, designed with both style and functionality in mind.

🌏 International perspective — why salon suites dominate the US market and how Australian design is taking it further.

💼 The role of the AHC — elevating professional standards, advocating for the industry, and shaping government perception.

💇 Diverse career pathways — from salons and franchises to chair rentals and suites, and why flexibility makes hairdressing a future-proof career.

🔑 Advice for going solo — practical tips for professionals considering the leap into a salon suite.

🤝 Collaboration over competition — why unity within the industry is key to thriving in the face of external competition.

Whether you’re a salon owner, freelancer, or considering your next move, Gavin’s insights offer inspiration and practical knowledge on building a sustainable and independent future in the hairdressing industry.

🔗 Useful Links

https://www.instagram.com/gavinhinton/

https://www.instagram.com/freedomsuites/

https://www.freedomsuites.com.au/

https://www.instagram.com/aushaircouncil/

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In this episode, Hayley Mears welcomes Sophia Hilton, who discusses her business's transformation from a salon owner to a holistic business and life coach with "Not Another Club," already boasting 320 members and aiming for 1,000 within two years. They delve into Sophia's organisational strategies for a "disorganised brain," their shared use of AI for efficiency, and the unexpected value of mundane tasks. PLUS..Sophia's upcoming appearance at CPR's 2026 Salon Forum in Tasmania, focusing on courage and embracing a digital nomad lifestyle.

• Sophia Hilton's Instagram: https://www.instagram.com/hiltonsophia/
• Not Another Club Website: https://www.notanotherclub.com/
• Sophia Hilton's Linktree: https://linktr.ee/sophiahilton
• Not Another Salon Instagram: https://www.instagram.com/notanothersalon/
• Book Your Ticket to See Sophia at Salon Forum: https://www.the-circle.cprhair.com/the-salon-forum

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In this episode of Cutting Through the Noise, host Hayley Mears is joined by Simon Pitt and Megan Pitt to discuss their shared mission of bringing cutting-edge innovation to both hair and skin. Together, they unpack the stories behind two standout brands—Goddess, a dual-peptide hair repair and protection product, and Matter of Fact, a Korean-inspired skincare line designed to simplify and elevate consumer routines.

Simon Pitt, with over 40 years in the hairdressing industry, reflects on a career that’s taken him from Steiner in the UK through to global names like Wella, Sebastian, and Schwarzkopf. His years at Oz Hair saw him play a major role in launching the cult brand Eleven and later K18 during the height of COVID. Today, he’s driving the next evolution of professional haircare with Goddess—a biotech-powered innovation that rebuilds and protects hair against the biggest modern culprit: heat damage.

Megan Pitt introduces Matter of Fact, a skincare line born out of founder Paul Beck’s personal journey with acne and his passion for developing stable, effective products. With just seven multi-functional products—split into a nourishing “white range” and a targeted “blue range”—Matter of Fact makes advanced skincare accessible without overwhelming clients. Megan highlights the breakthrough technology of waterless Vitamin C, which maintains potency and tackles concerns from pigmentation to rosacea.

Throughout the conversation, Simon and Megan stress their commitment to accessibility. Goddess and Matter of Fact aren’t exclusive to high-end salons—they’re designed to be adopted across the industry, with simple education and consumer-friendly resources that empower stylists and salon owners to recommend with confidence.

🔑 Key Highlights from the Episode:

• The major objectives: Increasing stockists and building brand awareness for both hair and skincare lines.
• Simon’s career journey: Four decades in hairdressing, global education, and product launches that shaped the industry.
• Goddess innovation: Dual-action peptides that repair hair internally and protect externally—plus the biotech blowout that extends blow dry life.
• Matter of Fact skincare: A Korean-inspired line with stability at its core, offering simplicity and efficacy with only seven products.
• Consumer education: Why clients are more interested than ever in the “why” behind products—and how brands can meet that demand.
• Accessibility for all salons: Both ranges are designed to align with market needs and fit seamlessly into any salon environment.
• Future plans: Global launches, travel, and connecting with key innovators driving these brands forward.

🎧 If you’re a salon owner, stylist, or beauty professional looking for the next wave of innovation in both hair and skin, this episode is packed with insights, education, and inspiration.

🔗 Useful Links

https://salonproaus.com.au/

https://www.instagram.com/salonproaus/

https://www.instagram.com/matteroffact/

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In this special episode recorded live at HairCon in Manchester, Hayley sits down with Jason and Charity from Vagaro—the tech company making serious waves in salon software. With a stand that stole the show (think Coachella meets hair tech), Vagaro didn’t just bring innovation—they brought vibe.

This conversation explores:

• Why Vagaro returned to HairCon with an even bigger impact in 2025
• How the brand brought California flair to the UK festival scene
• Their unique customer-first product strategy using “User Voice”
• What sets Vagaro apart in the competitive salon tech landscape
• Why they’ve got their eyes set on Australia for future expansion

💡 Customer-Centric Innovation

Vagaro’s journey began over 16 years ago, catering to solo hairdressers. Today, the platform supports multi-location salons with dozens of staff, thanks to its commitment to listening, evolving, and innovating. With tools like automated websites, e-marketing powered by AI, and seamless booking via Instagram, Vagaro empowers salon owners to streamline operations and focus on what they do best—serving clients.

🌏 A Global Vision with Aussie Appeal

While already successful in the UK and US, Vagaro has its sights firmly set on Australia. The team believes Aussie salon culture is perfectly aligned with their user base: creative, community-driven, and tech-embracing. And with their responsive software and robust education tools, they’re eager to help Australian salon businesses thrive.

🤖 The Role of AI in Everyday Salon Life

Forget gimmicks—Vagaro is weaving AI into everyday salon operations like spell-checking marketing emails, generating on-brand content, and syncing business tools in real time. For them, AI isn’t a feature—it’s the future. As Charity explains, “In the future, AI will be like electricity. It just works in the background. You won’t even realise you’re using it.”

🎯 Why Small Business Owners Inspire the Tech Team

Charity highlights that her biggest inspiration isn’t a Silicon Valley guru—it’s the salon owners themselves. From solopreneurs to multi-salon operators, these are the people navigating creativity, business, and leadership every day. Vagaro’s mission is to support them with tools that save time, generate income, and simplify the business side of beauty.

💬 From the Episode:

“Everything we build is about our customers. From features to visuals, we use real user feedback to shape the roadmap.” — Jason

“Salon owners wear so many hats. We want to be the tool that makes it easier to juggle them all.” — Charity

📲 Don’t miss the social content from this episode—Hayley captured the full Vagaro HairCon experience, from stage design to behind-the-scenes moments. It’s a visual treat and a lesson in branded storytelling.

Connect with Jason and Charity

📸 @jasonjdownes

📸 @charity_hudnall

Connect with Vagaro:

🔗 Visit Vagaro https://www.vagaro.com/en-au/pro

📸 @vagaropro on Instagram

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In this exciting live episode from Manchester, we sit down with industry veteran and entrepreneur John Gillespie, whose work with Phenix Salon Suites is shaking up the UK hair and beauty scene. A hairdresser by trade with deep roots in the industry, John has gone from sweeping floors in his parents’ salon to performing in over 60 countries and launching a game-changing business model that empowers stylists across the globe.

Highlights from the Episode:

• From Salon Owner to Global Educator: John shares his journey from a small salon in Scotland to stages across Asia, Australia, and the U.S., and how he learned every facet of the hairdressing world—from technical education to live QVC appearances.
• Discovering Phenix in the U.S.: During a trip to Dallas, John encountered the salon suite model for the first time—and immediately knew it had the potential to transform the UK industry. His reaction? “I need to get into this.”
• The Phenix Salon Suite Model: Unlike traditional salon rentals, Phenix offers stylists:
  • Fully equipped, customisable private suites
  • 24/7 access and complete autonomy
  • No long-term contracts—just a 45-day notice period
  • All-inclusive weekly rent (starting around £250)
  • Built-in business, social media, and pricing support
  • A community culture with connection events and mentoring
• Adapting to a Post-COVID Industry: COVID accelerated the demand for 1:1 beauty services, wellness, and work-life balance—values at the core of Phenix Salon Suite’s model. John calls it “true independence, on your terms.”
• Massive UK Expansion (and Beyond): With six UK locations and counting—including their flagship in Manchester—Phenix is aiming for 25–30 locations nationwide, with global expansion also in motion (Australia, Japan, Europe).
• Why It’s Not Just About Renting a Room: Phenix isn’t just renting space—it’s about giving creatives the tools to thrive in business. John’s mission: “I want to see hairdressers doing well. I want to see them making the money they deserve.”

🎧 Listen now for an honest, inspiring conversation about disrupting tradition, building community, and empowering beauty professionals to truly take control of their careers.

🔗 Useful Links:

Phenix Salon Suites UK: https://phenixsalonsuitesuk.com/

Instagram – Phenix UK: @phenixsalonsuitesuk

Facebook - Phenix UK: Phenix Salon Suites UK

Instagram – John Gillespie: @jgcreativegroup

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In this special episode, Hayley welcomes back the inspiring Josie Bryce Smith—founder of Original & Mineral (O&M)—alongside creative powerhouse Jay Edwards and international educator Kindale Godbee from the United States. Together, they take us behind the scenes of one of the most anticipated events on the hairdressing calendar: Made for Originals 2024.

Now in its third year, Made for Originals has evolved into a truly immersive and globally recognised event, celebrating innovation, individuality, and artistry in the hair industry. With major brand partners like TikTok, Dyson, and Timely, and an impressive lineup of 24 industry talents, this is not just an education event—it’s a full-blown hair experience.

💡 The Vision Behind Made for Originals

Josie shares the origin story of the event—born out of a desire to disrupt traditional education formats and create something experiential, mobile, and artistic. Inspired by Refinery29’s 29Rooms, Josie envisioned an event where hairdressers could explore, create, and connect without limits. What started as a concept for a small in-office activation now attracts over 700 attendees and has a national reputation.

🌏 Global Talent, Local Impact

Jay and Kindale reflect on their journeys with O&M—what drew them to the brand, how their roles have evolved, and what they’ll be bringing to this year’s event. From express colour services that deliver maximum impact in minimum time, to curl-focused education that empowers stylists and clients alike, both educators are committed to offering practical, high-impact insights that reflect global trends and client behaviour.

✨ What to Expect This Year:

• A stunning venue at White Bay Terminal with panoramic natural light
• Exclusive product launches, including O&M’s new Curl Range
• A sneak peek at a new science-backed range launching in October
• Business education, interactive installations, and hands-on sessions
• A replica of Josie’s home for intimate podcast-style interviews
• A commitment to supporting apprentices and emerging stylists

📊 Education That Reflects Today’s Salon Reality

Jay breaks down his decision to focus on simplified, luxurious colour services that speak to current client demands—lower-maintenance, higher-value services that support salon sustainability. Kendall highlights a global shift toward texture celebration, colour confidence, and curl freedom—sharing how she plans to bring this energy to Australian audiences.

🎟️ Made for Originals is a once-a-year chance to experience education, community, and culture in a way Australia has never seen before. Whether you’re a seasoned stylist or an apprentice just getting started, this event is your invitation to evolve, connect, and be inspired.

🎫 Secure Your Spot & Stay Connected:

• Tickets https://originalmineralpro.com/pages/mfo-2025
• Limited apprentice tickets available—DM O&M for access
• Instagram: @originalmineral

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In this special HairCon edition of Cutting Through the Noise, Hayley Mears sits down with the vibrant and passionate Demetri Deacon-Jones, EMEA Beauty Experience Training Manager at Dyson, for an energetic chat on the intersection of engineering and creativity in professional hairdressing.

Set against the buzzing, festival-style backdrop of HairCon—a venue filled with exposed beams, music, and hairdressing's best minds—this episode captures the magic of the event while diving deep into how Dyson is changing the hair game with tools designed for both professionals and consumers.

💡 Key Topics Covered:

• What makes HairCon such a unique and inclusive event
• How Dyson’s professional tools—including the Supersonic r™ and Corrale™—are built with stylists in mind
• Demetri’s journey from salon stylist to global beauty educator
• Why authenticity and innovation are central to Dyson’s product development
• The experience of working at a globally recognised brand that’s deeply rooted in technology and design
• How Dyson bridges the gap between scientific engineering and creative styling
• Cultural differences and similarities in hairdressing across international markets
• Demetri’s favourite tools and the hair looks he’s most passionate about
• Industry icons that inspire Demetri—including Trevor Sorbie and Sam McKnight

Demetri shares what it’s like being at the forefront of Dyson’s pro-education initiatives and how he helps translate technical innovation into real-world creativity. Whether he’s on set with stylists or collaborating with engineers behind the scenes, Demetri’s mission is clear: empower hair professionals with tools that are powerful, intuitive, and truly pro-first.

Expect candid moments, laughs, and thoughtful reflections on where the hair industry is heading—and what it means to work for a brand that’s leading with purpose.

🔗 Guest Link: @demetrideaconjones

Bio:

Demetri Deacon-Jones is the EMEA Beauty Experience Training Manager at Dyson. With over 15 years of experience in the beauty and wellness industry, Demetri is passionate about enhancing customer experiences, fostering talent development, and driving business growth through cutting-edge training initiatives.

🔗 Connect with Dyson

🌐 Dyson Professional Hair Tools

📸 Instagram: @dysonhairpro

📸 Instagram: @dysonbeauty

Engineered for stylists, Dyson’s tools are built for maximum control, comfort, and performance. Featuring the Dyson Supersonic™ r™ Professional hair dryer, Supersonic™, and the Corrale™ Straightener, this professional range is designed to deliver stunning results while maintaining hair health.

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In this episode, host Hayley Mears sits down with ADHD coach Caroline Beresford to explore the fascinating links between ADHD and the hairdressing industry. With a background in science and business, Caroline now works with clients to better understand and manage the unique ways ADHD shows up in their lives. And in this conversation, she brings powerful insights—particularly for creatives in service-based industries.

Together, Hayley and Caroline unpack why so many hairdressers resonate with ADHD traits. From thriving in client-facing environments to navigating fast-paced, hands-on work, the industry naturally attracts neurodivergent individuals who often excel in intuitive and creative settings. Caroline shares her perspective on reframing ADHD—not as a disorder, but as a “deficit of interest,” where motivation hinges on stimulation and engagement rather than structure alone.

They also dive into their personal experiences with career pivots and late diagnosis. Caroline was diagnosed with ADHD at 47, after years of navigating professional life without the language or tools to fully understand how her brain worked. That turning point brought clarity—and inspired her to support others through coaching.

Other key topics covered:

🔹 Why ADHD often shows up in industries like hairdressing

🔹 How ADHD affects working memory and productivity

🔹 The impact of perimenopause and hormonal shifts on ADHD symptoms in women

🔹 The long and frustrating road to diagnosis and treatment

🔹 The current state of medication availability in Australia

🔹 Why coaching is critical in managing executive dysfunction—and how it complements therapy

If you’ve ever wondered why your brain works the way it does, why hairdressing seems to “fit” in all the right ways, or how to better support neurodivergent team members or clients—this episode is one to bookmark.

🔗 Connect with Caroline Beresford:

Website: The ADDvocacy Project

LinkedIn: Caroline Beresford

Instagram: @carolineberesford_coach

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In this episode, Hayley Mears chats with UK-based stylist, educator, and salon owner Luke Benson, who joins the podcast fresh off a 24-hour flight to Australia for Keune’s 30th anniversary event. Despite jet lag and timezone chaos, Luke dives into a high-energy, no-holds-barred conversation about the state of the hair industry, both in the UK and globally.

With over 21 years in hairdressing, Luke has carved out a unique path—bridging the worlds of salon ownership, editorial styling, education, and celebrity grooming. A former London Hairdresser of the Year, Luke has built a career that spans award stages, international platforms, and red carpets.

Luke opens up about how a bleach mishap in his teens sparked his interest in the salon space, eventually leading him to train under Terry Calvert at Clipso. From there, his career included time at HOB and stints across high-end salons in London, before launching into session styling full-time. His resume includes work with Billie Eilish, Liam Payne, Joe Jonas, Zayn Malik, and Michelle Keegan, along with editorials for Vogue, GQ, Vanity Fair, Elle, and brands like Dior, Paul Smith, Harrods, and Hugo Boss.

He also discusses:

• The reality of being a Global Ambassador for Keune, prepping nine models for a major show in Sydney.
• The pressure (and joy) of building a salon brand while still managing red carpet work and education.
• His views on freelance models and the VAT system hitting UK salons hard.
• Why he’s focused on employing his staff instead of going hybrid—and what that means for the culture of his salon.
• Navigating AI in the industry—when it’s a tool for growth vs. when it’s a shortcut.
• The generational shift in education: why classic cutting might be missing from today’s trend-focused training.
• Using Instagram as a hiring and booking tool, and how marketing defines your client base before they walk in the door.

Known for his beauty-focused yet fashion-forward style, Luke balances technical excellence with sharp creative direction. He shares what it’s like to go from hairdressing royalty to "starting again" in the editorial world—where his awards meant little and results meant everything.

As he continues to grow “Brand Luke,” his goal is to build something sustainable—not just for himself, but for the next generation of stylists. With an eye on mentorship, education, and elevating the perception of hairdressing as a career, this episode is a goldmine for anyone in the industry looking to grow creatively and commercially.

🎧 Listen now to hear:

• How Luke transitioned from apprentice to editorial powerhouse
• The economics of owning a salon in the UK right now
• His advice for young hairdressers in a social-first world
• Where he thinks the future of the industry is heading

🔗 Connect with Luke:

• Instagram:
  • @lukebensonsalon
  • @lukebensoncreative
  • @keunehaircosmetics
• Website: https://www.lukebensonsalon.com/

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In this episode, we sit down with none other than Jules Tognini—a creative force in the hair industry whose career has taken unexpected turns and exciting pivots. Jules is known for being a fearless educator, an innovator in the salon space, and a dynamic presence behind the chair. But before the scissors and the stage lights, he was at a sewing machine in his parents’ garage building a fashion business.

Yep—you read that right. Jules didn’t begin in hairdressing; he started in fashion design. After attending fashion school to learn sewing and pattern making, Jules launched his own clothing label, stocking stores across Australia and even a few in Asia. That early hustle taught him not just about design, but about what it takes to build a business from scratch.

Eventually, the scissors called. Jules found his way into hair and quickly turned heads—not just as a stylist, but as an educator. While still a third-year apprentice, he was already working as an educator with Matrix. That drive to teach and inspire has never left him.

Fast-forward to today: Jules and his brother Christian now run the family salon, having taken the reins from their parents about five years ago. But true to form, Jules isn’t standing still. He’s gearing up to launch a brand-new online education platform—Education—focused on hair cutting. The platform is designed to be accessible and real, and it’s launching in just six weeks. Jules is co-creating the project with longtime friend and fellow educator Lauren McCowan, and the pair will be debuting the program with a live show at Hair Fest.

Beyond the big launches and business shifts, Jules gets candid about the reality of work-life balance. He shares how his perspective has changed over the years—from always grinding, to learning how to manage his time so he doesn’t miss his kids’ school plays or family milestones. He’s honest about the juggle, the guilt, and the growth it takes to create space for both family and ambition. His take? Success doesn’t follow a 9-to-5 schedule—and he’s OK with that.

And if that wasn’t enough, Jules is also relocating his salon. He's moving into Gasworks, a more residential area of Brisbane with better parking and foot traffic. The move reflects a smart shift in strategy as he positions the business to better meet the needs of both clients and the team. Oh—and his former salon space? Recently snapped up by an accountancy firm for a cool $3.6 million. No big deal.

Whether you're a salon owner, an aspiring educator, or someone navigating what it means to do work you love without burning out, this conversation is packed with honest insight, creative energy, and a few good laughs too.

Tune in as Jules talks:

🔹 Building a fashion business from his parents’ garage

🔹 Becoming an educator while still an apprentice

🔹 Taking over the family salon with his brother

🔹 Launching Education, a new online haircutting platform

🔹 Collaborating with Lauren McCowan at Hair Fest

🔹 Reframing success and managing the work/life juggle

🔹 The bold move to relocate his Brisbane salon

This one’s got heart, hustle, and a whole lot of real talk.

🔗 Connect with Jules Tognini:

https://liloffthetop.com/

Email: jules@liloffthetop.com

Instagram:

@liloffthetop

@heducation.hair

TikTok

@heducation.hair

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In this episode, Hayley and Stephanie dive into what’s new behind the scenes and where you can find them next. From major industry events to candid conversations about what’s really happening in the hair and beauty world, this episode is all about staying visible and staying honest.

Upcoming Events HairCon – Manchester, UK (June 2025)

• Stephanie and Hayley will be moderating panels, including a live discussion with Susan Powell, co-founder of GHD
• Hayley and Stephanie will be reporting from the floor, curating content and coverage for the digital space
• Expect sharp insights, big conversations, and key takeaways for salon owners and stylists alike

Hair Festival – Sydney, Australia (June 30, 2025)

• The Cutting Through the Noise team will be live on the education stage
• Stephanie is set to speak on building a brand from the ground up and what it takes to go global
• Hayley will lead sessions focused on marketing strategy, digital trends, and connecting with today’s audience

Industry Trends We’re Watching

• The solo operator surge and how brands need to respond
• The disconnect between brand messaging and what stylists actually need
• Why high-value education is outperforming traditional advertising

What We’ve Been Working On

• Upcoming guest interviews and behind-the-scenes updates
• Trends and challenges from Stephanie’s business coaching and consulting work
• Marketing insights from Hayley’s agency and client-side perspective

If you’re attending HairCon or Hair Festival, come find us. We’ll be sharing the real stories, having real conversations, and keeping things honest – as always.

• HairCon Manchester: https://haircon.co.uk/

• Hair Festival Sydney: https://hairfestival.com.au/

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Get ready for a deep dive into the dazzling world of Joico! In this special episode, host Hayley Mears sits down with the incredible team from Joico to spill all the details about their highly anticipated Hair Festival show, "Illume." This year marks a momentous occasion as Joico celebrates a phenomenal 50 years of creating dynamic hair, and "Illume" is set to be a spectacular tribute to their legacy.

Join Hayley as she uncovers what to expect from this must-see event. You'll hear about the show's dynamic hosts, Joico's Head of Education, Duncan Richards, and long-time Joico guest artist, Kerrie Di Mattia, who will be guiding us through this vibrant journey.

Plus, we get a sneak peek behind the scenes with the brilliant creative team: Katy Reeve, Andrew Cobeldick, Mikelha Jade Riley, and Carolyn Gahan. They're crafting a show that will celebrate each of Joico's five decades, with a unique and stunning hair look representing every era.

If you're an apprentice, a senior or editorial stylists you will love this celebration of creativity. Discover why "Illume" is the show everyone will be talking about at Hair Festival.

Key Takeaways:

• Joico's "Illume" show at Hair Festival celebrates 50 years of Joico.
• Hosted by Duncan Richards (Joico's Head of Education) and Kerrie Di Mattia (Joico Guest Artist).
• Creative team includes Katy Reeve, Andrew Cobeldick, Mikelah-Jayde Riley, and Carolyn Gahan.
• The show will feature unique hair looks celebrating each of Joico's five decades.

Don't Miss Out!

Sunday 29 June 2025 | 3.00pm – 4.00pm

Room C2.2+C2.3

Tickets for "Illume" are still available online, but they WILL sell out! Don't miss your chance to witness this incredible celebration of hair history and innovation. Download this episode now to learn more and secure your spot!

Relevant Links:

• https://hairfestival.com.au/education-sessions/joico/
• https://www.instagram.com/joicoaustralianz/
• https://www.facebook.com/groups/sabrehaircareeducation/
• https://www.instagram.com/sabre_haircare

Katy Reeve | @katyreevehairandlife

Carolyn Gahan | @carolynjayun

Andrew Cobeldick | @andrew.cobeldick

Mikelah-Jayde Riley | @mikelah_jayde_studio

Kerrie Di Mattia | @kerriedimattia

Duncan Richards | @dunkrichards

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In this episode, Hayley catches up with creative powerhouse, Nicole Kae. From editorial styling and education to AI tools and the organised chaos of mum life—nothing’s off the table.

Nicole reflects on 20+ years in hairdressing—starting from learning every technique in the book, to now directing her own creative path across salon, education, and session work. She gets real about the grind, the joy of styling, and why having multiple creative communities keeps her grounded.

We talk:

• Why freelancing isn’t for the faint-hearted (but worth it)
• The realities of working solo and what no one tells you about insurance, tax, or holidays
• Evolving as a session stylist and educator—and doing it your own way
• Staying inspired (hint: Pinterest, switching off socials, and weekend escapes)
• Using tools like fixer.ai and multiple Pinterest accounts to stay creatively sharp
• Touring education, building a career that fits your life, and supporting others in the process

Nicole also shares how she balances working with Evo as Global Creative Director, running her own business out of A.H Newtown, and being a Mum.

MEET NICOLE KAE

Nicole is the Global Creative Director for evo—an Australian haircare brand known for doing things differently. She also runs her own business across salon, education and session styling. With 20 years in the industry, Nicole’s travelled the world teaching, styling, and helping other stylists grow their craft and confidence.

Her specialties:

• Cutting, commercial & editorial styling
• Education design & delivery
• Creative direction & product innovation
• Freelance & session styling

📍 Based at A.H Newtown, Sydney

🎓 Touring a commercial/editorial course around Australia this year

👩‍👧‍👦 Mum life in full swing with two kids under 7

Find Nicole online:

https://www.nicolekae.com/

https://www.instagram.com/nicolekae_creative

https://www.instagram.com/evopro

https://www.facebook.com/nicolekaecreative

https://www.nicolekae.com/education

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In this powerful episode, Natalie Anne shares how she is changing the trends—not just in hair, but in how we learn, teach, and lead. She opens up about launching her mentor program, how she’s adapting to the new landscape of education, and the journey of growing a brand that’s deeply connected to community, creativity, and purpose.

Key Takeaways

Why Natalie started her mentorship program

Natalie created the program to fill a gap she saw in the industry—one where emerging artists needed not just technical education, but also guidance, support, and honest conversations about business and growth.

What makes her program different

It’s not a one-size-fits-all formula. Natalie’s approach is built around real talk, tailored feedback, and empowering creatives to own their voice and value.

Adapting to the new world of education

Natalie reflects on how education is shifting—from structured classroom settings to flexible, accessible, and engaging formats. She’s using digital platforms, on-demand content, and live mentoring to stay connected and relevant.

Mindset and personal growth

Natalie speaks candidly about the challenges, pivots, and mindset shifts that came with scaling a business and stepping into leadership

Final Thoughts

This episode is a must-listen for anyone navigating change in their career. Natalie’s story is a reminder that growth isn’t always linear—but with purpose, passion, and a willingness to pivot, you can build something that truly makes an impact.

Social Links:

https://natalieanne.com/

@natalieannehair

@natalieannehaircare

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In this very first episode of our Zoom Room series, Hayley Mears chats with Lucas Tucker, the founder of Tucker Browne and CLUB men's grooming ranges. Lucas shares his inspiration behind developing his brands and his love for product formulation and development. CLUB are launching their own online education portal that will allow stockists to access education from the best barbers in the country, with easy 20-minute tutorials that will drop every three weeks.

Links

https://tuckerbrowne.com.au/

https://www.clubbarberpro.com/

Social Assets

https://www.instagram.com/clubproducts/

https://www.instagram.com/tucker.browne/

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In this episode, Hayley and Antony dive into the evolving landscape of the hairdressing industry, sharing their own journeys and perspectives on education, employment models, and the state of creativity in the salon world. From perm trends and the rise of online learning to the decline of industry awards and shifting business models, the duo offers a candid, insightful conversation about where the industry has been—and where it might be heading. We’re not giving too much away, but this episode has so much value for anyone wondering if their view of the industry aligns with Antony's.

To connect with Antony, you can find him here..

https://growmysalonbusiness.com/

https://growmysalonbusiness.com/podcast/

https://www.instagram.com/growmysalonbusiness/

https://www.facebook.com/growmysalonbusiness/

If you loved this episode, take advantage of registering for Antony's upcoming Management

Course from April 28 https://growmysalonbusiness.com/course/management

Your complete blueprint for running a salon successfully.

Who’s it for?

This course is for salon owners and managers who want a smoother, more efficient business—one that runs well even when you're not around. Whether you're looking to grow or step back a bit, this course gives you the tools and systems to make it happen.

It’s perfect if you’re a...

Salon owner who wants to scale or take a step back—but needs to train up a solid management team.

Salon manager who’s full of energy but wants a clear system to build a strong culture and lead a motivated, goal-driven team.

What you’ll learn

Proven systems to organise your salon

Tools to build your team culture

A clear vision to lead your business forward

What’s included?

8 training modules – Step-by-step video lessons packed with practical advice.

Workbook – Turn ideas into action from day one.

Course calendar – Stay on track and see your progress.

Live group coaching – 10 x free 1-hour calls with Antony to ask questions and get support (recordings included).

Private community – Join other salon pros, share advice, and support each other.

Plug-and-play templates – Save hours with done-for-you forms, checklists, and more.

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Errol Douglas MBE is one of the most respected names in modern hairdressing. Recognised throughout the world and known for his ever-evolving brand of glamorous hair that has no boundaries – creatively, or in its origins – he’s simply one of the best. Globally award-winning, Errol has run his prestigious Belgravia salon for four decades. As well as tending to a long list of celebrity clientele and working with some of the most elite brands on shows and photoshoots, Errol has recently taken up residency at the Peninsula Hotel in London with his own atelier salon. As part of their new spa and wellness centre, it allows the Errol Douglas brand to bring back the craftsmanship and individuality of traditional hairdressing in a beautiful, bespoke space.

Introduction

• A true icon in the world of hairdressing, Errol Douglas MBE has spent over 40 years defining luxury hairdressing in the UK and beyond.
• His salon in Belgravia is a staple in high-end hair, catering to A-list clients, industry leaders, and hair enthusiasts alike.
• Recently, he has expanded his presence with a new atelier salon at The Peninsula London, reinforcing the art and craftsmanship of bespoke hairdressing in a luxury setting.

Key Topics of Discussion:

1. The Evolution of Errol’s Career

• Memorable moments from his career, from working with celebrities to winning prestigious industry awards.
• The Peninsula London and how it aligns with the changing landscape of high-end hair services.

2. The State of the UK Hair Industry

• How has the industry changed over the past four decades?
• The impact of economic shifts on salons and hairstylists.
• The challenges for new stylists and salon owners in today’s climate.
• The importance of craftsmanship and individuality and being good at your craft

3. What’s Next for Errol?

• His vision for the future of hairdressing and where his concerns are for the UK hair industry
• The role of luxury experiences in modern hairdressing
• His advice to aspiring hair professionals looking to make a mark in the industry.

Final Thoughts & Takeaways

• Errol’s perspective on why education, heritage, and artistry still matter in today’s industry.
• The resilience of UK hairdressers despite the challenges of the past few years.
• What keeps him inspired and excited after four decades in the industry.

Links & Resources:

• Follow Errol Douglas on Instagram: @erroldouglashair

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Kristina Russell is a highly accomplished and dynamic hair colourist and educator with over two decades of experience at the forefront of the industry. Renowned as the go-to expert for reds and pastel hair, and the author of 'The Ultimate Guide to Hair-Painting for Redheads', Kristina's expertise extends to blondes and corrective colour, underpinned by her technical skill and artistic flair, which earned her the prestigious title of 'Australian Hair Expo Colour Technician of the Year' in 2010. As an independent educator since 2017, she coaches hairdressers of all levels through her unique learner-focused programs and has pioneered accessible education through various platforms, including being the first hair colourist to launch a podcast, alongside workshops, digital resources, and her role as the Australian Ambassador for the Dresscode Project, championing inclusivity within the hairdressing industry.

https://kristinarussell.com.au/

Email: hello@kristinarussell.com.au

Colour Kristina Talks Podcast on iTunes

https://podcasts.apple.com/nz/podcast/colour-kristina-talks-podcast/id1490781679

Colour Kristina Talks Podcast on Spotify

https://open.spotify.com/show/7ITjqHmOpiJnyZb7ZUHKgs

Instagram https://www.instagram.com/colourkristina/

Facebook https://www.facebook.com/ColourKristina/

The Shop https://kristinarussell.com.au/the-shop/

The Podcast Blog https://kristinarussell.com.au/the-blog/

Pinterest https://www.pinterest.com.au/colourkristina/boards/

Hair Painting for Redheads https://kristinarussell.com.au/online-elevate-your-craft/

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In this episode of "Cutting Through the Noise," Hayley Mears introduces Rita Marcon, who returns to share updates on her life and career. This career journey is an empowering message about growing your career and pivoting roles to explore and grow into new skill sets. This evolution of skills has brought Rita to an exciting new chapter both personally and professionally.

We’re not giving anything away in the show notes, you’ll have to listen to the podcast to find out more.

Links:

www.iamconsciousliving.com.au

Instagram

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In this episode, we sit down with Hayley May, General Manager (Sales) at BLC Cosmetics, to explore how salons can thrive through strategic sales, brand partnerships, and innovative business models. With experience at KEVIN.MURPHY, Showpony, and Rationale, Hayley brings a no-nonsense, results-driven approach to industry growth.

Join us as we discuss the evolving salon landscape, the power of collaboration, and the role of premium beauty and wellness brands in shaping the future.

About Hayley May:

• General Manager (Sales) at BLC Cosmetics
• Expertise in business development, distributor management, and retail training
• Passionate about growing salon businesses through strategic partnerships
• Formerly with KEVIN.MURPHY, Showpony, and Rationale
• Advocates mentorship, team empowerment, and industry collaboration

About BLC Cosmetics:

BLC Cosmetics (Beauty Loves Community) is a leading distributor of premium beauty and wellness brands. Led by Josie Cosgrove and Hayley May, BLC provides salons, spas, and clinics with world-class products, strategic support, and education.

Key Topics Discussed:

• The Evolution of the Salon Industry: How holistic beauty and wellness treatments are reshaping salons.
• The Role of BLC Cosmetics: Connecting salons with premium brands and driving business growth through education and strategy.
• Building a Future-Ready Salon: The importance of client retention, premium offerings, and luxury beauty experiences.
• Trends in Professional Hair & Beauty: The rise of clean, ethical, and science-backed beauty solutions, focusing on scalp health and holistic haircare.
• Empowering Beauty Entrepreneurs: How salon owners can future-proof their businesses through innovation and education.

Where to Find BLC Cosmetics & Hayley May:

• Website: blccosmetics.com
• Instagram:
  • @blccosmetics
  • @thalgoaustralia
  • @prioriaust
  • @uspaskincare
  • @alphahskincare
  • @skinregimenlx.au
  • @mandahair.au

Final Thoughts:

Hayley May emphasizes the importance of innovation, education, and collaboration in shaping the future of the salon industry. The modern salon is holistic, experience-driven, and focused on long-term client care. BLC Cosmetics continues to support beauty entrepreneurs with premium brands and expert guidance.

Tune in to the full episode to learn how your salon can embrace holistic beauty for long-term success!

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In this episode, we sit down with the one and only Sharlene Lee, widely known as the TikTok Queen. Sharlene has built a massive following by leveraging her unique content, creativity, and deep understanding of how TikTok works. We dive into her journey, the strategies that propelled her success, and tips for anyone looking to grow their brand on the platform. Whether you're a solo entrepreneur, salon owner, or just curious about the power of short-form video, this episode is packed with golden nuggets you won’t want to miss!

Key Topics Covered:

• Sharlene’s Background & Journey
  • How she got started on TikTok
  • What inspired her to create content
  • The moment she realized she was onto something big
• Building a Personal Brand on TikTok
  • The power of authenticity and relatability
  • Finding your niche and staying consistent
  • Engagement strategies that work
• Viral Strategies & Growth Hacks
  • Understanding the TikTok algorithm
  • The role of trending sounds and challenges
  • Posting frequency and timing for maximum reach
• Monetizing TikTok Success
  • Brand collaborations and sponsorships
  • Using TikTok to drive traffic to other platforms
  • The business side of being a content creator
• Advice for Aspiring TikTok Creators
  • Overcoming fear and imposter syndrome
  • Tools and apps to enhance content
  • The importance of community and networking

Key Takeaways:

• TikTok isn’t just about luck – strategy plays a huge role.
• Authenticity and consistency are key to growing an engaged audience.
• Anyone can start, but staying adaptable is crucial for long-term success.

Final Thoughts: Sharlene shares her biggest lessons, mistakes, and what she wishes she knew when she started. If you’re looking to step up your TikTok game, this episode is a must-listen!

Follow Sharlene Lee:

• TikTok: @sharleneleelee
• Instagram: @Sharleelee @circlesofhair

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UNDERSTANDING THE AUSTRALIAN LANDSCAPE WITH TEXTURE | STATS & STORIES

• 67% of the world’s population has textured hair.
• Textured hair is defined as hair that does not grow out of the follicle bone straight—categorized as coily, curly, and wavy.
• Australia is seeing a demographic shift with more individuals with textured hair calling it home. These clients expect salon access similar to what they have in their home country but often face challenges finding experienced stylists.
• Heartbreaking stories: Parents bring their teenage daughters for their first salon service, only to be turned away due to lack of stylist expertise.
• The hair industry is one of the few professions where it's still acceptable to say, “I don’t do this kind of hair, even though I know hair, just not yours.”
• Economic disparity: Tighter textures often pay up to three times more than clients with straight hair due to the additional time and skill required.

EMPLOYABILITY IN THE AUSTRALIAN LANDSCAPE & GLOBALLY

• 60% of first-year apprentices canceled their contracts last year.
• International musicians and actors bring their own hair teams to Australia due to a lack of local professionals skilled in textured hair.
• Gen Z trends: Looking for salons that not only prioritize environmental sustainability but also modernize technical skills to align with global standards.
• Australian hairdressers are missing out on international opportunities due to gaps in texture education within the current curriculum.
• Organic SUKU presents a sustainable learning pathway, preparing stylists to compete globally and be invited to high-profile spaces such as fashion runways, film, and international salons.

ENTER ORGANIC SUKU

• Vision for Organic SUKU in the evolving demographic landscape.
• Key team roles:
  • Global Education Director
  • Creative Director ANZ (Aligned with Education)

EDUCATION | TEXTURE RE.IMAGINED

• 2024 Debut: Coil & curl education introduced through TEXTURE RE.IMAGINED.
• Impact on the industry: Bridging the knowledge gap in Australian salons, ensuring inclusivity.
• Upcoming education offerings: What’s next for stylists looking to expand their skills?

TEXTURE-CENTERED PRODUCTS

• How does Organic SUKU support textured hair with sustainable, performance-driven product innovations?

HAIR FESTIVAL

• Organic SUKU will be educating and showcasing at Hair Festival!
• What can attendees expect from your sessions and demonstrations?

CLOSING THOUGHTS

• Final insights from Michelle and Chrissy on the future of textured hair education in Australia.
• Call to action for stylists looking to upskill and prepare for a more inclusive industry.

Instagram

@organicsuku

@chrissyzemurahair

@michellegarandehair

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In this episode, Sheridan Rose Shaw from Mama West Salon joins us to share how she scaled her salon to a 20-chair powerhouse while many others in the industry are downsizing. She reveals the key strategies behind her success, the pivotal decisions she made, and the mentors who guided her along the way.

Key Discussion Points:

• Scaling the Salon: Sheridan breaks down how she successfully expanded Mama West Salon by focusing on growth, strategic hiring, and strong operational systems.
• Facing Industry Trends: With many salons closing or reducing their size, she shares how she leveraged market demand and community ties to expand rather than contract.
• Key Decisions for Success: From branding to salon culture, she discusses the crucial choices that fuelled her business’s growth.
• Mentorship & Coaching: Sheridan highlights the role of mentors in her journey and the mindset shifts that were game-changers for her.
• Building a Strong Team: The importance of training and development to maintain a motivated and high-performing team.
• Adapting to Client Needs: Staying ahead of trends while keeping customer satisfaction at the core.
• Overcoming Challenges: She opens up about financial hurdles, managing a large team, and maintaining work-life balance.
• Future Plans for Mama West Salon: What’s next for Sheridan and her vision for the future.

Key Takeaways:

• Strategic Growth: Scaling requires intentional planning, investment in systems, and a strong leadership approach.
• Mentorship is Essential: Having experienced mentors can make all the difference when navigating tough business decisions.
• Innovation & Client Focus: Staying adaptable and in tune with client needs is critical to staying competitive.
• Building a Strong Team: A positive culture and hiring the right people drive long-term success.

Sheridan’s journey proves that with the right mindset, strategy, and mentorship, it is possible to thrive—even in challenging times.

About Sheridan Rose Shaw: Sheridan Rose Shaw is a powerhouse in the hairdressing industry and the sole Creative Director of Mama West Salon. Celebrating 12 years of sobriety, she has channelled her energy into transforming Melbourne’s inner-west hair scene for the past 17 years. Her name is synonymous with creativity, community, and excellence, earning her numerous accolades, including:

• AHFA FAME TEAM Artistic Team of the Year
• AHIA Victorian Salon of the Year 2023
• Newcomer Salon of the Year
• Most Innovative Business of the Year
• Contribution to Business Award
• Finalist: AHFA Victorian Hairdresser, AHIA New Creative Talent, HOT SHOTS
• Australian FAME TEAM 2023

A true all-rounder in hairdressing, Sheridan’s passion for creative cutting and bold colour is next level. As a salon owner, she is fiercely dedicated to mentoring the next generation of hairdressers and shaping a more inclusive future in the industry. Her motto? Life’s too short for bad hair. Under her leadership, Mama West is not just a salon—it is a movement.

Instagram:

@sheridanroseshaw_mamawest

@mamawest_

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CJ returned to the podcast with exciting updates on AH Salons' expansion from two to three locations, now with 55 team members. Despite industry challenges, their unique hybrid salon model has fueled their success, blending traditional services with flexible work conditions.

The Hybrid Model: Flexibility and Growth

CJ explained how the hybrid model grants stylists autonomy while maintaining salon support. It enhances work-life balance and job satisfaction but requires complex management. While ideal for independent stylists, it may not suit those preferring structure.

A Culture That Puts Stylists First

Prioritizing stylists’ well-being has been key to AH Salons’ success. A strong, supportive culture keeps stylists motivated, benefiting clients and helping the business stand out in a tough market.

The Power of “Why”

CJ revisited the importance of knowing one’s "Why." This purpose-driven approach has guided AH Salons’ growth and resilience.

The “Come Together” Charity Event

CJ shared plans for the “Come Together” charity event on 7-8 April 2025, aiming to build on last year’s success. The event fosters community, collaboration, and giving back, reinforcing AH Salons’ commitment to impact beyond the industry.

Final Thoughts

AH Salons' growth showcases the power of innovation and strong values. CJ’s insights on culture, flexibility, and purpose offer valuable lessons for entrepreneurs. With the upcoming charity event, AH Salons continues to make a difference.

Stay tuned for the next episode, and don’t forget to mark your calendars for the “Come Together” event in April!

Episode Links:

• AH Salons Website
• Come Together Charity Event Tickets

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Award-winning salon owner, educator, and editorial hairdresser Peter Thomsen has built a global reputation not only for his mastery in blonde, balayage, and textured colour work but also for his ability to elevate brands through education and innovation. As a Global Brand Ambassador, Peter seamlessly blends his artistry with strategic brand partnerships, using his influence to inspire and educate hair professionals worldwide.

With over 25 years leading Chelsea Haircutters, Peter understands the power of aligning with brands that share his vision for excellence. His ambassador role extends beyond just representation—he is a driving force in shaping education, product innovation, and salon success strategies. Through stage work, in-salon education, and global collaborations, Peter continues to showcase the transformative impact of quality products and expert techniques, proving that the right partnership can elevate an entire industry.

Links: @chelseahaircutters @pjthomsen

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In this episode, we're catching up with Sharon Blain to talk about what's really going on with education in the hairdressing world these days. We dig into the struggles and opportunities new stylists are facing and how that's sparked Sharon to kick off Hair The Movement. Trust us, this is the must-attend event of the year for anyone in this industry! Want the scoop on what’s happening and why you don’t want to miss it? We’ve got all the deets—plus, links to snag your tickets and follow along on social media.

Sharon chats about how everyone's leaning on influencers and social media for hairdressing education right now. But is that really enough? She thinks it's missing some big chunks of solid, in-depth training. Sharon explains her view on the current industry entry point (why new stylists get a rough start), and how that’s causing people to bounce from salons faster than we have ever seen.

The Importance of Ongoing Learning is the catalyst behind every move Sharon has made to bring the event to life. Mark your calendar for September 14th to 16th because this event is gonna blow you away! We're talking top-tier hairdressers and industry pros leading hands-on sessions in styling, cutting, colouring, and the business of being in business. It’ll also have some laid-back networking, interactive talks, and special platforms for apprentices. Sharon's all about creating killer education experiences without breaking the bank. She’s dedicated to keeping things within reach for everyone in the hair community.

Subscribe & Stay Updated: Make sure you subscribe to Cutting Through The Noise for more raw and honest conversations featuring industry leaders and innovations from across the industry.

LINKS

https://www.instagram.com/hairthemovement/

https://www.instagram.com/sharonblaineducation/

https://hairthemovement.com/

info@sharonblain.com

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In this captivating episode of "Cutting Through the Noise," host Hayley Mears sits down with the innovative hairdresser Kaine Vakai to discuss the exciting rebrand of his salon, from Kaine Vakai Hair to Haus of Vakai. Get an inside look at Kaine's ambitious mission to reach 500K followers on TikTok and explore the growth and evolution of his content strategy.

Key Topics Covered:

• Rebranding Journey: Discover the motivation and creative process behind Kaine's decision to rebrand his salon to Haus of Vakai.

• TikTok Strategy and Growth: Gain valuable insights into Kaine’s strategies for expanding his presence on TikTok as he navigates his journey towards half a million followers.

• Career Origins: Learn about the beginnings of Kaine's career in hairdressing, influenced by his rich family heritage in the industry.

• Daily Balancing Act: Hear how Kaine manages to balance his hectic schedule with ongoing family traditions and professional commitments.

• The inspiration and challenges behind transitioning from Kaine Vakai Hair to Haus of Vakai.

• Insightful tips on building a successful TikTok following and maintaining engaging content.

• Personal stories about his family’s legacy in hairdressing and how it shaped his career path.

• Time management techniques and personal habits that help Kaine achieve his daily goals.

Why You Should Listen:

Whether you're a salon owner, hairstylist, or someone interested in content creation and personal branding, Kaine Vakai’s story offers practical lessons and inspiration. His unique blend of creativity, heritage, and modern marketing techniques exemplifies how passion and strategy can merge to create a successful brand.

Subscribe & Stay Updated:

Ensure you never miss an insightful episode of "Cutting Through the Noise." Subscribe today on [Apple Podcasts, Spotify, or your favourite podcast platform] to keep up with inspiring stories and industry insights.

Thank you for joining us for this enriching conversation with one of the industry's sweetest and most innovative talents!

We are proud to introduce Kaine Vakai to the speaker panel for The Salon Forum 2025! Salon Owner, Global Educator, and online influencer in the hair world boasting an audience of over 400,000 across his channels, Kaine has taken the hair industry by storm, and we can't wait to have him share his experiences and invaluable knowledge with you!

https://www.the-circle.cprhair.com/the-salon-forum

https://www.instagram.com/hausofvakai_salon/

https://www.instagram.com/hausofvakai_extensions/

https://www.instagram.com/kainevakaihair/

https://hausofvakai.com/

GENERAL - info@hausofvakai.com

EXTENSIONS - extensions@hausofvakai.com

BOOKINGS - bookings@hausofvakai.com

EDUCATION - education@hausofvakai.com

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Hayley is the cohost of the Cutting Through the Noise Podcast, the owner of Six Underground Media, and the co-collaborator on Watch This Space Education. Her life is BUSY and there are always multiple projects on the go. Steph returns to where it all began in Newcastle in the late 90s as a tea and tidy salon assistant working for Sandy Chong. What followed in the coming decades was a stint as a London-based educator for Goldwell and a further four years working on the floor in one of Sydney's most thriving salons. After that chapter had ended a new one began and Hayley launched her creative agency Six Underground Media, which has been servicing the Hair, Beauty and Fashion space since 2010.

Links

instagram.com/haylsmears

instgram.com/sixundergroundmedia

instagram.com/cuttingthroughthenoise.podcast

instragram.com/watchthisspace.education

https://www.linkedin.com/in/hmears/

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Discover this incredible British talent that is reinventing classic British looks with a bespoke and modern twist. Tom is famous for his underground street looks reminiscent of the punk, and brit-pop subcultures. His unique fusion of shapes and cuts has made him insta-famous and marked a turning point in his professional career.

https://www.instagram.com/tomskinwarr/

https://www.instagram.com/bluetitlondon/

https://www.instagram.com/bluetitacademy/

https://www.youtube.com/@bluetitlondon

https://bluetitlondon.com/

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Tune in to this exciting episode of "Cutting Through the Noise" as co-hosts Stephanie Mason and Hayley Mears switch roles, with Stephanie stepping into the guest seat to unveil her groundbreaking new venture, Global Brand Connect. Dive deep into Stephanie's inspiring career journey, from being the founder of the global extension brand Showpony Extensions to becoming a renowned global industry consultant.

Stephanie's Career Journey: Explore how Stephanie built and scaled Showpony Extensions into an internationally recognized brand.

Transition to Global Consulting: Discover her pivotal role in consulting for the UK brand DENSE and how she was instrumental in propelling the Australian brand O&M to the forefront of the European market.

Career Evolution: Gain insights into Stephanie’s transition from her early start-up days to repositioning her career as a global thought leader in the beauty industry.

Relocation to Majorca: Hear about her personal and professional experiences associated with relocating to Majorca, Spain, and how this move influenced her latest entrepreneurial endeavour.

• Insights into the challenges and successes faced while building a brand from the ground up.

• Discussion on the opportunity to consult for international brands and the strategies implemented to succeed on a global scale.

• Personal anecdotes from Stephanie’s relocation to Majorca and how the change in environment has fueled her creativity and business approaches.

This episode is a treasure trove for entrepreneurs and professionals in the beauty and lifestyle industries, offering a firsthand account of building a brand, expanding into international markets, and making visionary career shifts. Stephanie's expertise and experiences are bound to inspire and provide actionable insights for aspiring business leaders.

Don’t miss out on future episodes of "Cutting Through the Noise." Subscribe on [Apple Podcasts, Spotify, or your favourite podcast platform] to stay updated on the latest industry insights and inspiring stories.

Thank you for listening! We hope you enjoyed this episode as much as we enjoyed recording it.

https://www.instagram.com/stephaniemason/

https://linktr.ee/iamstephaniemason

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Join us on this episode of Cutting Through the Noise as we sit down with Belinda Mills, the creative force behind Pipsqueek In Saigon. With 26 years in the hairdressing industry under her belt, Belinda opened her first salon at the tender age of 21. Now, 20 years later, her name is synonymous with innovation and artistry. Her success isn't confined to the salon; she’s amassed a remarkable following of 327,000 on Instagram, where her creative hair content has become a sensation. Belinda discusses how she started using Instagram around 2017 as an artistic outlet, revelling in the ability to showcase her vibrant, aesthetic hair designs. She balances the demands of running two salons and a thriving online presence by compartmentalising her week—dedicating specific days to content creation, business, and family.

Belinda takes us back to the start, recounting her beginnings at 15, when work experience introduced her to a profession that fuses elements she loved—art, photography, and drama. In founding Pipsqueek In Saigon, she broke away from traditional salon norms to create a unique and welcoming environment. Our conversation journeys through her organic business growth without sticking rigidly to a business plan, as she candidly shares insights into the realities of salon ownership. Belinda emphasises the critical role of showcasing a salon's culture online, particularly in recruiting. She also shares her future plans to streamline her focus by selling one salon location while rebranding the other.

Listeners get a glimpse into Belinda's artistic approach, where she sees hair as a canvas, drawing inspiration from nature, AI images, and other creatives. Her content creation isn’t just a side project; it’s integral to her work, with dedicated shoot days using a mix of regular clients and professional models. Belinda even offers a subscription service featuring tutorials for those wanting direct access to her expertise.

Living what she calls a ‘workhorse’ lifestyle, Belinda acknowledges the struggles of balancing professional demands with family life but prioritises quality time with her two children. Her secret to keeping it all together? Consistent sleep habits and the strategic location of her main salon, which simplifies school runs. This episode offers valuable insights into managing a burgeoning creative career while still nurturing personal passions and a family life. Tune in for an inspiring conversation with a true industry trailblazer.

https://www.instagram.com/bel_pipsqueekinsaigon/

https://www.instagram.com/pipsqueekinsaigon/

https://www.tiktok.com/@bel_pipsqueek

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This episode uncovers a bunch of stuff you never knew about session stylist, educator, and all-round industry gem Paula Hibbard. Explore Paula's career and why she is now in the career sweet spot as an entrepreneur. Paula is heading to the CPR Salon forum in February where she will share the stage with her fellow educators, Tabatha, Kaine and Tom. This episode goes into how the foundations of your career are key to your future success. Paula's growth mindset and love of hair have taken her around the world and back again and she is ready kick of 2025 by sharing her knowledge with her class “It’s All About The Shoes”. From Brides, to movie stars and then to hair toppers to dancing with the stars. There is lots to learn from Paula so tune in and enjoy.

https://paulahibbard.com/

https://www.facebook.com/hairbypaulahibbard/

https://www.instagram.com/hairbypaulahibbard/

https://www.facebook.com/becrownedbykp

https://www.instagram.com/becrownedbykp

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Join us as we delve into the highlights of CPR's Salon Forum 2025, an event that sold out six months in advance, showcasing the immense demand and excitement within the salon industry. We explore CPR's "empowering you" philosophy and its holistic salon approach, highlighting how it's driving positive change across the industry.

The Impact of CPR's Salon Forum 2025:

• Discover why this event was a sell-out sensation, with salon professionals eager to join the movement of empowerment and holistic care.

Empowering You – The Philosophy:

• Explore how CPR is revolutionising the industry by placing empowerment at the forefront, fostering confidence and growth in salon professionals.

A Holistic Approach to Salon Success

• Learn about the comprehensive strategies CPR promotes for well-being and professional success in the salon community and beyond.

12 Days of Gifting – A Tribute to Generosity:

• CPR's commitment to community shines through their 12 Days of Gifting campaign, offering a unique expression of gratitude and giving back.

• High-Profile Speakers and Their Insights:

• Insights from esteemed speakers like Kaine Vakai, Paula Hibbard, Tabatha Coffey, and Tom Warr, each bringing their unique perspectives on industry innovation and growth.

Links & Resources

• Subscribe to our podcast for more episodes.

• Follow us on social media for behind-the-scenes content and updates.

• Visit CPR's website to learn more about their empowering philosophy and upcoming events.

Stay Connected:

• Instagram:

https://www.instagram.com/cprhair/

https://www.instagram.com/natalie_cprhair/

https://www.instagram.com/education_cprhair/

https://www.instagram.com/thecircle_cprhair/

https://www.instagram.com/cass_cprhair/

https://www.instagram.com/holisticsalons/

https://www.the-circle.cprhair.com/the-salon-forum

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In this episode, we delve into the fascinating career journey of the iconic Australian hairstylist, Tabatha Coffey. From her early inspirations in Australia to her training and eventual move to the United States, Tabatha shares how her passion for hairdressing set the stage for international success. Known for her roles on reality tv shows such as Shear Genius, Tabathas Salon Takeover and Tabatha Takes Over, she discusses the decision to join the medium as a challenge that amplified her voice and reshaped public perceptions of hairdressers, highlighting the often-underappreciated artistry of the profession. With a focus on embracing change for professional growth, Tabatha outlines a framework for navigating industry shifts, emphasising collaboration and community for salon professionals to overcome isolation. As she prepares to share these insights at the upcoming CPR Salon Forum in Byron, she reflects on the importance of aligning personal goals with professional values amidst recent industry upheavals. This episode offers a rich tapestry of insights on thriving in changing times, with a reminder that meaningful change begins at a personal level. Stay tuned for more updates as Tabatha inspires and collaborates at the CPR Salon Forum in February 2025.

https://www.tabathacoffey.com/

https://www.instagram.com/tabathacoffey/

https://www.the-circle.cprhair.com/the-salon-forum

https://linktr.ee/tabathacoffey?utm_source=linktree_profile_share

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In this episode, we sit down with Sherri, a seasoned hair industry expert and solopreneur, to dive into the highs, lows, and everything in between when it comes to going solo in the hairdressing world. With over 20 years in the industry and a successful solo career under her belt, Sherri shares her personal journey and the lessons she’s learned along the way. From setting goals to embracing a future-focused mindset, Sherri’s story is full of practical advice and inspiring moments.

Key Topics Covered:

• Why Go Solo? Sherri talks about what motivated her to leave the safety net of working in a larger salon and take the leap as a solo operator. She shares the initial goals she set and how her vision evolved over time.
• Being Future-Focused as a SoloPreneur: We explore what it means to maintain a future-focused mindset in the face of change and industry trends. Sherri gives insight into how solo operators can plan for the long term while adapting to the demands of the present.
• Crazy Stories and Hard-Earned Lessons: Sherri gets candid about the most memorable, and sometimes ‘crazy,’ things she did to get clients through the door in her early days. Sherri’s journey highlights the determination and creativity required to build a solo business from the ground up.
• The Rise of Solo-Preneurs in Hairdressing: As more professionals branch out on their own, Sherri discusses the growth in the solopreneur space and why this trend is gaining traction. She highlights the importance of understanding business fundamentals before taking the leap.
• Surviving (and Thriving) in the First Year: Sherri opens up about the common pitfalls that solo operators face in their first year and beyond. She shares proactive strategies to help new solopreneurs overcome these challenges and build a thriving business.

Episode Highlights:

• The importance of setting clear goals and evolving them as you grow
• Using the right system to support your business journey success.
• Embracing a growth mindset and being adaptable in the face of change
• Creative and unconventional strategies for building a client base as a solo operator
• Why mastering business basics is crucial for success in the solo space
• Common mistakes new solo operators make and how to avoid them

Key Takeaway: For anyone considering the journey of becoming a solopreneur in the hairdressing industry, Sherri’s story is a reminder that success doesn’t come without its challenges—but with creativity, determination, and a focus on growth, it’s entirely possible to build a thriving solo business.

Receive 50% off the subscription to Timely for 3 months: CUTTINGTHROUGHTHENOISE

Important Links:

• @timely
• @sherri_timely
• Timely website

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In this inspiring episode, host Hayley Mears sits down with renowned hairdressing icon, Renya Xydis, to delve into her extraordinary career that not only reached the pinnacle of success but remains at the forefront of the industry. Renya shares insights from her early days, her rise to prominence, and how she continues to shape and innovate in the world of hairdressing and shares her latest education partnership with Natalie-Ann.

Key Topics:

1. Introduction to Renya Xydis:

2. A brief overview of Renya’s impressive career.

3. The unique qualities that set her apart in the hairdressing industry.

4. The Early Career and Building a Session Profile:

5. Renya's beginnings and journey into the world of hairdressing.

6. Strategies she employed to build a strong session profile.

7. Juggling Act: Balancing Salon Ownership and Personal Life:

8. Insights into how Renya successfully manages the demands of being a salon owner, a mother, a wife, and an in-demand editorial stylist.

9. Personal anecdotes and tips for maintaining balance in a high-paced industry.

10. Staying at the Top: Continuous Innovation:

11. How Renya continues to stay relevant and innovate within the hairdressing field.

12. The importance of adapting and learning new skills as trends evolve.

13. Renya’s Latest Education Endeavors:

14. A sneak peek into Renya's latest educational initiatives and what aspiring stylists can learn from them. On November 11 Natalie Anne and Renya will be presenting their immersive Sydney Masterclass featuring a host of guest platform artists. Grab your tickets at the link: https://bit.ly/RenyaNatalieAnne

You can find Renya on socials at the links below:

TikTok

@valonzpaddington

Instagram

@______renyaxydis______

@valonzhaircutters

We’d love to hear your thoughts! Please share your feedback and questions with us on

Instagram @cuttingthroughthenoisepodcast

Don’t forget to subscribe, rate, and review the podcast to stay updated on our latest episodes.

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In this episode, Hayley Mears sits down with Chetan Mongia, the director of Vision Blonde salon in Melbourne, to discuss the challenges and rewards of managing a salon and building a brand. Chetan shares his professional journey, from his early days in New Zealand to working with global fashion brands and participating in high-profile fashion events like New York Fashion Week.

Chetan opens up about his path to owning Vision Blonde, detailing the strategic relaunch of the salon, his innovative marketing approaches, and the importance of mentorship in his career. Together, Hayley and Chetan explore the evolving trends in the hairdressing industry, particularly around blonde hair, and the need for customisation to meet clients' lifestyles and expectations.

They also delve into team culture, emphasising the importance of strong client relationships and personalised services. Chetan shares his long-term vision for Vision Blonde, including his plans for launching an educational platform and expanding globally. With a focus on creative growth and staying ahead of industry trends, this episode is full of valuable insights for anyone interested in entrepreneurship and the beauty industry.

Links

https://www.visionblonde.com.au/

https://www.facebook.com/visionblonde/

https://www.instagram.com/visionblonde/

info@visionblonde.com.au

VICTORIAN Hairdresser of the Year Finalist Collection

https://www.visionblonde.com.au/2024/09/16/chetan-mongia-finalist-ahfa-victorian-hairdresser-of-the-year-2024/

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Hayley Mears leads an insightful discussion with Raphael Veron the founder of Muse Avenue. Raphael shares his journey in the hairdressing industry from the national manager of the Frank Provost group to entrepreneur and start-up founder. This podcast episode explores the development of Muse Avenue, an innovative platform transforming how hair and beauty professionals connect and collaborate. The conversation covers everything from evolving trends, financial challenges, and future opportunities within the industry, highlighting the importance of adaptation and technological integration.

Links:

https://museavenue.co/

https://www.instagram.com/museavenue.co

https://www.instagram.com/raph.veron/

https://linktr.ee/museavenue

https://www.linkedin.com/company/museavenue/

Key Quotes from the Episode

• “The hair and beauty industry is constantly evolving, and it's critical to embrace these changes to thrive."

• “Muse Avenue began as a co-working space concept and has transformed into a digital hub for salons and freelancers.”

• “We're excited about our fundraising efforts as they will enable us to accelerate our growth and introduce new features to our product.”

Thank You for Listening!

If you enjoyed the episode, please leave us a rating and review on your favourite podcast platform. Stay tuned for more insights and discussions on the hair and beauty industry!

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In this episode of the Cutting Through The Noise podcast, Hayley Mears sits down with Cecilie Torvik, the visionary founder behind the luxurious new Norwegian hair care line, Manda of Scandinavia. Cecilie opens up about her inspiring career path, from working as a hairdresser to becoming a distributor and finally a product founder.

As Manda of Scandinavia prepares to make its debut in the Australian market, Cecilie offers listeners an inside look at the journey from the initial concept to the creation of their sophisticated and comprehensive hair care line, specifically designed for long hair. With packaging that's simply stunning, this range is set to make a significant impact in the industry.

Manda of Scandinavia stands apart with its remarkable innovation, commitment to sustainability, and unique market positioning. Tune in to learn how this groundbreaking product line is poised to disrupt the high-end hair care sector globally. This is a brand you definitely want to keep on your radar!

Links:

https://www.instagram.com/cecilie.torvik/

https://www.instagram.com/iconhairspaas/

www.mandaofscandinavia.com

https://www.instagram.com/mandaofscandinavia/

If you are interested in becoming a stockist please contact:

https://www.instagram.com/hayley_blc_cosmetics/

https://www.instagram.com/blccosmetics/

https://blccosmetics.com/pages/contact-us

+61 2 8667 4695

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In this episode Grace shares her hairdressing career story from leaving school in year 11 to working at a salon in Albany, then moving to London and Canada before returning to Perth to establish Los Pastel salon in Subiaco. Grace's vision for the Los Pastel brand emphasises the importance of maintaining steady growth and her unique approach to staff management. Hayley and Grace explore their views on the changing industry landscape and the challenges and opportunities it presents for salon owners, employees, and educators.

Grace believes in evolving trends and techniques in the salon industry, emphasising the importance of customisation and specialised techniques in attracting and retaining clients and the strategic advantages of targeting a niche market and tailoring services to meet specific client needs. This episode is a MUST listen for any business owner who is looking for inspiration and guidance to follow their unique ideas and concepts rather than conform and follow traditional business models and concepts.

@los_pastel

@lospastel.education

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Tom Donato and Hayley Mears discuss the challenges and opportunities facing the hairdressing industry, including adapting to changes in consumer preferences and technology. They emphasised the importance of prioritising client experience and quality, valuing employees, and creating a positive brand image. Tom highlighted the significance of prioritising quality, valuing employees and the importance of identifying and catering to the dream client. Tom emphasised the need to adapt to change and provide better quality services to stay ahead in the industry.

https://www.tomdonato.com.au/

Instagram @tomdonatobuisinesscoach

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In this enlightening episode, Benny Risher and Hayley Mears dive into the recent Hair Festival, highlighting the notable achievements of Ecoheads and POD by Ecoheads. They discuss the brand's core values, focusing on sustainability and creating a healthier, more professional working environment for stylists. The conversation sets the stage for a deeper exploration of Ecoheads' journey and its significant influence on the hairdressing industry.

Key Highlights:

1. Ecoheads' Vision and Core Values
   • Sustainability in the hairdressing industry.
   • Creating a healthier working environment for stylists.
2. Evolution and Market Challenges
   • Insights into the development of Ecoheads products.
   • Initial challenges in conveying the value of water and energy-saving features.
3. Environmental Impact of Salon Practices
   • Addressing excessive water consumption and harmful chemicals in hair coloring.
   • EcoHeads' solutions reducing water usage by almost 60% and eliminating harmful chemicals.
   • Benefits of the innovative POD three-stage system: Prep, Tone, and Sealer tablets.
4. Perseverance and Inspiration in Creative Pursuits
   • Drawing inspiration from iconic music figures like Keith Richards and Aerosmith.
   • The importance of unwavering belief in one’s vision and determination.
   • Personal experiences and cultural insights on overcoming challenges.
5. Future Collaborations
   • Mutual appreciation and plans for future collaboration.
   • The positive relationship between Benny Risher, Hayley Mears, and Ecoheads.

Stay connected with Ecoheads and learn more about their work:

https://ecoheads.com.au/

https://www.podbyecoheads.com/

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Welcome to our panel discussion on "Crafting Excellence and Inspiring Brilliance: The Future of Hairdressing with Holistic Salon Service." We're joined by the CPR team to explore the future of salon experiences.

A holistic salon turns each visit into a rejuvenating journey, combining technical mastery, team culture, and efficient systems for a personalized, premium service. Our panelists share their top tips for enhancing team dynamics and staff wellbeing, boosting productivity and morale.

We tackle industry challenges like recruiting new team members and managing last-minute cancellations, showing how a holistic approach offers practical solutions. For client engagement and retention, holistic practices make a big impact, with our experts sharing effective follow-up strategies and retention methods.

For salon owners aiming to grow, we recommend integrating the incredible resources from The Circle Hub and online tools, discussing digital marketing and AI to future-proof the industry. The group discuss transitioning to holistic salons, emphasizing self-defined success, implementing systems with a coach, removing business barriers, and creating an inspiring vision.

Subscribe to Cutting Through The Noise for more insights and share this episode with fellow hair professionals. Stay connected with our panelists to follow the holistic journey!

SOCIAL CHANNELS

• CPR Instagram: www.instagram.com/cprhair/

• CPR Facebook: www.facebook.com/cprhair/

• The Circle Instagram: www.instagram.com/thecircle_cprhair/

• The Circle Facebook Community Group: www.facebook.com/groups/CPRTheCircle/

• Holistic Salons Instagram: https://www.instagram.com/holisticsalons/

• CPR TikTok: www.tiktok.com/@cprhair

WEBSITES

• CPR Hair: www.cprhair.com

• The Circle: www.the-circle.cprhair.com

• Holistic Salon Service: www.holisticsalons.com

• Education Hub: https://www.the-circle.cprhair.com/education

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In this episode, we are thrilled to have Melissa Chandler, the esteemed owner of Bespoke Hair Artistry, a luxury hair salon renowned for its exceptional service and commitment to fostering a healthy work-life balance for its team.

Melissa Chandler, fondly known as Mel, is the visionary owner of Bespoke Hair Artistry. Under her expert guidance, Bespoke has become synonymous with luxury and top-tier hair services. Mel’s deep passion for hair, combined with her keen understanding of the industry's demands, has enabled her to create a thriving environment where top stylists and hair experts excel both professionally and personally. Bespoke Hair Artistry not only delivers cutting-edge hair services but also champions a supportive and balanced workplace, ensuring that each team member feels valued and motivated. This unique approach has cultivated a loyal and satisfied clientele, setting Bespoke apart in the world of luxury salons.

Episode Highlights:

• Mel's journey and inspiration for starting Bespoke Hair Artistry
• The importance of a healthy work-life balance in the beauty industry
• How Mel fosters a supportive and motivating environment for her team
• The impact of a positive workplace on client satisfaction and business success
• Tips for other salon owners looking to create a balanced and thriving workplace

Don't miss out on the valuable insights shared in this episode! If you enjoyed our conversation with Mel and want to stay updated on future episodes, make sure to subscribe. Share this episode with fellow beauty industry professionals and friends who might find Mel's story as inspiring as we did.

Stay connected with Melissa Chandler and Bespoke Hair Artistry on social media for more tips and inspiration:

• Instagram: @bespoke.hair.artistry
• Facebook: Bespoke Hair Artistry
• Website:www.bespokehairartistry.com

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Empowering men to look good, feel good, and be good by tackling hair loss with innovative, healthy solutions.

1. Introduction:
   • Mo and Ash, co-founders and dynamic innovators behind Dense Hair.
   • Focus on creating groundbreaking products for men experiencing hair loss.
   • Mission: Helping men regain confidence by providing effective, health-conscious solutions.
2. The Dense Legacy:
   • Overview of Dense: Renowned for excellence in hair loss treatments.
   • How Dense cutting-edge technology and customer-centric approach set a new industry standard.
   • Success stories and positive outcomes from clinic treatments.
3. Innovative Products and Solutions:
   • Description of Mo and Ash's flagship products.
   • Unique selling points: Efficiency, health-focused ingredients, and user-friendly applications.
   • Real-life testimonials and case studies showcasing product effectiveness.
4. Healthy Hair Loss Solutions:
   • The importance of addressing hair loss with health-conscious methods.
   • Comparison with traditional treatments: Benefits and drawbacks.
   • Insight into the development process: Research, testing, and refinement.
5. Customer Experience Revolution:
   • How Mo and Ash prioritize customer satisfaction and experience.
   • Personalized treatment plans and aftercare support.
   • Use of technology to enhance client interactions and outcomes.
6. Behind the Scenes:
   • Mo and Ash’s entrepreneurial journey: Challenges, breakthroughs, and key learnings.
   • The passion and dedication driving their mission to solve hair loss problems.
   • Future vision: Expanding their product line and global reach.
7. Q&A Session:
   • Answering common questions about hair loss and treatment options.
   • Tips for maintaining healthy hair and preventing hair loss.
   • Interactive segment with audience questions and expert advice.
8. Closing Thoughts:
   • Encouragement for men to take proactive steps in addressing hair loss.
   • Emphasis on the mantra: Look good, feel good, be good.
   • Final words of inspiration.

Key Takeaways:

• Empowerment Through Innovation: Mo and Ash’s products empower men to confidently address hair loss with effective and healthy solutions.
• Health First Approach: Emphasis on safe, health-conscious methods in all treatments.
• Customer-Centric Philosophy: Exceptional customer experience and personalized care are at the heart of their success.

Contact Information:

• Website: Dense Hair Experts
• Social Media: @densehairexperts

This episode offers valuable insights into the world of hair loss treatment, championed by Mo and Ash, who are dedicated to helping men look good, feel good, and be good.

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Sharlene Lee’s reputation in the Australian hair industry precedes her wherever she goes. Her zest

for style, infectious positivity, and understated savvy for leading salon industry business trends have

truly set her apart from her peers. With 30 years of experience as a salon owner, Sharlene’s

crowning achievement lies in her two successful salons within the Circles of Hair group, Perth’s

leading hair destinations - Circles of Hair - Subiaco and Circles of Hair - Fitzgerald.

Most recently named Australian Hair Industry Awards Salon Director of the year, as well as taking

home Salon Business of the Year for 2023. Sharlene has a proven track record winning consecutive

business awards year after year for salon and business excellence. Her powerful blend of benchmark

customer service and innovative work within the digital and automated marketing space sees her

continue to excel and lead the industry.

Engaging. Inspiring. Encouraging. Uplifting.

Sharlene thrives to succeed while inspiring and empowering her team of over 50 bright, ambitious,

and leading stylists to reach their potential. She has appeared in media including The Journal,

Hairbiz, Instyle, Elle, Girlfriend, MTV, Pop Sugar, Who, Nova, Perth Now, Teen Vogue, Cosmopolitan,

Pedestrian, Refinery29, W Magazine, Spirit Radio, The West, Marie Claire, Bustle, StyleCaster, and

Elite Daily.

Sharlene’s passion, energy, and enthusiasm for the industry cannot be understated. A salon owner

for over 30 years, Sharlene has built a successful business brand and culture through her creativity

and insatiable drive for ongoing growth. Her infectious personality and ability to develop and

empower her staff to reach their own potential cannot be understated. With a staff of over 50

stylists and in the process of extending her second location and business to the already expanded

Subiaco location, her dedication to the industry is an inspiration.

Sharlene has a zest for style and understated savviness for leading salon industry business trends.

With over 30 years of experience as a salon owner, Sharlene has successfully expanded her Circles of

Hair brand into two of Perth’s top salons. Named Salon Business of the Year for 6 consecutive years

(2023, 2022, 2021, 2020, 2019, and 2018) Sharlene strives for success while inspiring and

empowering her team of over 50 bright, ambitious, and leading stylists to reach their potential. Her

culture of creativity and insatiable drive for ongoing growth is rivaled only by her infectious

personality and her dedication to the business; whilst her passion for Crossfit keeps her energized

every day.

Connect with Sharlene through the following:

Circles of Hair Instagram

Circles of Hair TikTok

Sharlene Instagram

Sharlene TikTok

Hair Festival info: https://hairfestival.com.au/education-sessions/loreal-pro-connect/

Shadowing Program Link: https://circlesofhair.com.au/shadowing-program/

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In this episode, we dive deep into the inspiring journey of Caterina, a seasoned professional in the salon industry. Caterina shares her raw and honest story of how she has managed to thrive and evolve in a competitive field. Her experiences and insights offer valuable lessons for both aspiring and established salon professionals.

1. Early Beginnings

2. Caterina's introduction to the salon industry.

3. Challenges faced as a newcomer.

4. Initial motivations and inspirations.

5. Building a Clientele

6. Strategies for attracting and retaining clients.

7. The importance of building relationships.

8. Handling difficult clients and situations.

9. Navigating Industry Changes

10. Adapting to new trends and technologies.

11. Overcoming the challenges of industry evolution.

12. Staying relevant in a fast-paced environment.

13. Personal Growth and Resilience

14. Overcoming personal and professional obstacles.

15. Maintaining passion and enthusiasm over the years.

16. Work-life balance and self-care tips.

17. Lessons Learned

18. Key takeaways from decades of experience.

19. Advice for young professionals entering the industry.

20. The importance of continuous learning and improvement.

21. Future Outlook

22. Caterina’s vision for the future of the salon industry.

23. Emerging trends to watch out for.
24. How to prepare for upcoming changes and opportunities.

Connect with Caterina

@headingouthair

@caterinadibiase

Subscribe to our podcast for more inspiring stories from industry leaders. Leave a review and let us know what you think about Caterina's story. Follow us on @cuttingthroughthenoise.podcast for updates and behind-the-scenes content.

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Join this mini episode to hear the latest podcast announcement from Stephanie and Hayley. Stay tuned and make sure you "follow" the podcast to be up to date on all the latest news from CUTTING THROUGH THE NOISE.

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In this episode, Hayley Mears and Sheridan Rose Shaw from Mama West Salon in Melbourne sit down to chat about the rapid growth of her business and how she has managed to defy the current economic market with new and innovative approaches to the hair business. Sheridan has a very raw and authentic story to share and brings ALL THE FEELS to this episode. Be inspired by Sheridan's positive outlook and passion for change.

To get follow Sheridan and Mamma West follow these links here:

https://www.instagram.com/sheridanroseshaw_mamawest/

https://www.instagram.com/mamawest_/

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In this episode, Hayley Mears In Awe Salon and In Awe Education owner Megan Evans. Megan beams infectious positivity and good vibes, and in this episode, she shares her views on the structure and framework salons need to provide for apprentices to keep them in the industry. Training and education is very much Megan's "why" and as both a salon owner and educator her focus is on the future of the industry. Her career story shows us all how we can wear so many different hats in our lifetime as a hairdresser and draw so many wonderful and unique experiences from all aspects of our career.

To get involved you can contact Megan here

https://inawesalonofficial.com.au/

https://www.facebook.com/InAweSalon/

https://www.instagram.com/inawesalon

https://linktr.ee/inawesalon

https://inawesalonofficial.com.au/in-awe-shop/

PURCHASE YOUR APPRENTICE TRAINING GUIDE HERE

https://inawesalonofficial.com.au/product/apprentice-training-guide-pdf/

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Welcome to an emotionally charged episode of "Cutting through the Noise." Today, we are honoured to sit down with CJ Morello, the resilient owner of A.H Salon in Newtown and Emma Dean Salon in Rozelle. CJ takes us on a deeply personal journey, balancing the bustling world of managing Sydney salons and the complexities of raising two children diagnosed with level 3 Autism.

The Balancing Act:

CJ provides a candid look into the challenges of managing two thriving salons in Sydney. Discusses the demands of the salon world and the resilience, dedication, and commitment to excellence required to navigate its complexities.

Life Beyond the Salon:

Beyond the glitz and glamour, CJ's life takes a poignant turn with his two children, Maddox and Ada, both diagnosed with level 3 Autism. Opens up about the unique challenges his family faces and the profound impact on daily life.

The 100-Year Plan:

CJ shares his visionary approach to parenting, crafting a 100-year plan for his children's well-being. This heartfelt commitment ensures Maddox and Ada will always be safe, secure, and supported throughout their lives, offering hope to families facing similar circumstances.

The Power of "Why":

Central to CJ's success is his profound understanding of "why." Emphasizes the importance of having a purpose beyond professional achievements, driving him to excel in both personal and business life.

Giant Steps: A Lifeline:

CJ recounts the pivotal role played by the Giant Steps Autism School, reshaping the dynamics of their entire family. Describes how the school became a beacon of support, providing essential tools and strategies for managing the unique needs of children with Autism.

Triumph Over Challenges:

Despite the challenges, CJ's story is one of triumph and resilience. Sheds light on the coping mechanisms developed by his family, emphasizing the importance of self-regulation techniques learned through the support of Giant Steps.

Tune in to this deeply personal narrative as CJ Morello offers a glimpse into the intricate tapestry of his life. This episode serves as an inspiring testament to the power of determination, purpose, and the unwavering love of a devoted father.

Subscribe, share, and join us on this extraordinary journey of "Navigating Life's Harmony" and “The Power of Why” #AutismAwareness #SalonLife #ParentingJourney

Join CJ in a special one day look-and-learn event where Australia's hair industry leaders raise money for children with Autism. Access this poster to check the details or message A.H. Salon for inquiries!

Tickets on sale now!

https://www.instagram.com/a_h_salon

Disclaimer:

The views and opinions expressed in this podcast are those of the host and guests and do not necessarily reflect the official policy or position of Cuttingthroughthenoise.

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In this episode, Hayley Mears chats to 2015 Australian of the year 2022 WA Local Hero Craig Hollywood, the founder of Short Back & Sidewalks (SBSW).

This dynamic not-for-profit organisation provides haircuts, free of charge and free of judgment to people experiencing homelessness and poverty. To date, they have delivered over 10,000 haircuts, 17,000 positive connections and over 420,000 hours of community-building time by over 150 volunteers. SBSW partner with experienced homelessness service providers to deliver our value-add services regularly in capital cities around Australia, with Perth being our largest operation.

To get involved you can contact craig and the team here

https://www.shortbackandsidewalks.com

https://www.instagram.com/short_back_and_sidewalks/

https://www.facebook.com/shortbackandsidewalks

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Bridging the Divide – Perspective on the Salon Industry Evolution

Introduction:

In this episode, we sit down with Tom, the visionary behind Same Same But Different, a salon that not only stands out for its creative prowess but is also at the forefront of redefining the traditional salon model. Tom, named Australian Men’s Hairdresser of the Year, shares his insights on the evolving salon industry and his unique approach to navigating the challenges, particularly in relation to freelance hairstylists.

The Great Divide:

Tom opens up about the evident divide within the salon industry, especially the dynamic between traditional salons and freelance hairstylists. He sheds light on the challenges and opportunities that this division presents and why addressing this issue is crucial for the industry's future.

Creating a New Model:

Tom shares his innovative approach to bridge the gap, discussing the new salon model he has created for Same Same But Different. This model not only adapts to the changing landscape but also provides a space for freelance hairstylists to thrive within the structure of a salon. Tom's vision is not just about running a salon; it's about creating an ecosystem that fosters collaboration and inclusivity.

Tom's Take on Solutions:

Delving into the solutions the industry needs, Tom discusses his perspective on what can save it from further division. From embracing a more collaborative mindset to adopting flexible salon models, Tom provides his insights into how the industry can evolve to meet the demands of the modern world.

Same Same But Different's Role:

Tom emphasizes how Same Same But Different is not just a salon but a living example of a solution to the industry's challenges. He discusses how his team, united by shared values, has played a pivotal role in creating an environment that accommodates diverse talents and approaches.

Conclusion:

In this thought-provoking episode, Tom challenges conventional norms within the salon industry. His insights on the great divide and his proactive approach to create a new model serve as a beacon for others navigating this changing landscape. Tom's take on solutions not only sparks conversation but invites industry-wide reflection on the steps needed to save and revitalize the salon experience.

Connect with Same Same But Different:

Instagram @samesamebutdifferent.salon

Disclaimer:

The views and opinions expressed in this podcast are those of the host and guests and do not necessarily reflect the official policy or position of Cuttingthroughthenoise.

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Welcome back to a brand new season of Cutting Through the Noise. In episode one for 2024 Hayley Mears is joined by Renée Meredith Day, the Member Growth Manager from Salon Lane.

This discussion goes deep into why the Salon Lane culture has been so successful in the Hairdressing Co-Working space.

Renée explains why freelancers across Sydney and Brisbane and loving the salon suite offering and are using the space to launch their independent businesses with Huge success. With 70% of our industry now working as ‘Solo Operators’, there has never been a better time to understand how being self employed and embracing the co-working salon space can elevate your professional reach and increase your lifestyle and flexibility.

Salon lane offers single-chair spaces as well as private rooms and booths. They handle retail and colour stock so you don’t have to OR you can bring your own.

With more locations popping up, this is a space to watch.

https://salonlane.com.au/

https://www.linkedin.com/in/ren%C3%A9e-meredith-day-97a838a5/

https://www.instagram.com/salon.lane/

https://bio.link/salonlane

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In the final podcast for 2023, Hayley and Steph explore the changing landscape and the observations of all things across the hairdressing industry. in addition to sharing their learnings and takeaways from the wide range of guests on Cutting Through the Noise, they also want to know what you want more of in 2024.

Please share your thoughts and commentary on industry changes, supply chain, profitability, the shift to stylists working independently and the cultural changes and impacts we have experienced post-pandemic across mental health and wellbeing.

Here are some resources we mentioned in the podcast.

Previous episodes can be accessed here:

https://rss.com/podcasts/cuttingthroughthenoise/

https://open.spotify.com/show/5LCH5CDIlseUI9EqRjeeiA

https://podcasts.apple.com/au/podcast/cutting-through-the-noise/id1650200897

https://music.amazon.com/podcasts/62df908e-76f7-4f60-b895-a869e2e69ef1

If you want to find the Joe Rogan AI episode featuring Sam Altman of ChatAi here is the link:

https://open.spotify.com/episode/66edV3LAbUXa26HG1ZQaKB?si=UV5MtCxVSB-00XjfoCK-Xw

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Meet Lani and Alannah and hear about the journey of texture inclusivity and how Ella and Jade salons are getting new staff knocking on their door and more clients by being a fully inclusive salon that can do all hair types.

Our first guest is Lani Masuku, founder of professional Afro-texture brand Organic SUKU, who understands that the future of haircare is texture inclusivity. She's passionate about supporting salon owners & stylists with the skillset and confidence to open their doors to the textured community.

Next guest is the Jade to Ella & Jade, Alannah is the Salon Director, and Creative Director for Organic Suku. Alannah’s ability to bring together and further train an award-winning team, is at the heart of Ella & Jade’s success. Having been on the floor of the family-owned salon since the age of 14 and having traveled and trained extensively outside of Australia since then, Alannah was in a unique position when she took over ownership of Ella & Jade. Inclusivity is at the core of everything that she does, this leading the brand to become one of Australia’s first texture inclusive hair hubs. Alannah’s passion is arming stylists with the fundamental skills and understanding for hair colour, so that no matter the canvas or the hair texture they’re confident to service the client. This in turn has strengthened the Ella & Jade brand as clients look to Ella & Jade as the team to help them on their hair journey, no matter the texture.

https://www.ellajade.com.au/

https://organicsuku.com/

https://www.instagram.com/ellajadehair

https://www.instagram.com/organicsuku

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Unwritten is the brainchild of two Aussie business dudes with one bloody great idea - an idea that would empower a growing legion of unsung heroes, embrace the exiled, muscle up the underdogs… champion the Indies!

Rob Aubin has worked in the hairdressing industry for more than 20 years, in software with Shortcuts Software and professional haircare in his family’s business distributing Matrix, La Biosthetique and Great Lengths, while simultaneously leading the education charge with Pivot Point.

Hayden Brooks is an entrepreneurial problem solver - he spent two decades working with tradies and improving businesses in finance, property and construction. Both are Sydney-based mates, on a mission to help the Indie community to grow strong, successful solo businesses.

https://pro.unwritten.hair/

https://www.instagram.com/unwritten.indie/

https://www.instagram.com/theunofficial_rob/

https://www.instagram.com/unwritten.hayden/

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The Hair Aid story began in 2010 when founder and CEO, Selina Tomasich, was holidaying in the Philippines when she met two nuns living in Manila.

Starting up a conversation with Sister Kate, a fellow Australian, and Sister Claudia from Canada, Selina heard about the Sisters' work with children abandoned on the streets of Manila whose parents were too poor to feed them.

Hayley chats to Selina to unpack her story and identify how our industry can best support Selina and Hair Aid to create a positive impact in both our local community and the most impoverished parts of the world.

Hair Aid International

Hair Aid and its collective volunteers travel to developing countries and teach people living in poverty, the skill of haircutting. Once they've been trained, people can start their own micro business, cutting hair in their own communities, earning money. With money, they can support their families by buying fresh water and food, educate their children, and move into housing. Since 2014 more than 5,500 people have been trained.

You can get involved in YOUR community

Secondly, we do Hair Aid Community Cuts. This is where volunteer hairdressers go along to a location in their own community and work with local groups that support people in need. Free hair cuts are gifted, providing dignity and respect and empowering them to take positive steps forward.

Hair Aid Inc. is an Australian non-profit organisation that works globally to make a difference and create change by teaching people living in poverty the skill of haircutting.

How you can get involved:

https://www.instagram.com/hairaidinc/

https://www.facebook.com/HairAidAustralia

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Stephanie and Hayley connect to look at why now is a time for INNOVATION. There have been so many big innovations in the industry over the last 20 years, from the introduction of ghd’s to the market, to OLAPLEX and now to AI as a consultation tool.

The current industry shifts are still fluid with an urgent need for business owners to really look at the agility of their company structure and be flexible as they think about future plans.

@stephaniemason

@haylsmears

@cuttingthroughthenoise.podcast

We want to know what topic you want us to cover next. What innovation needs to be discovered or what past concept can be explored. Please reach out to us on Instagram.

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In this episode of Cutting Through The Noise, Hayley Mears talks to Sustainable Salons Co-Founder and Owner Paul Frasca about how his journey in the world of hairdressing lead him to become a sustainability warrior.

Paul and Hayley talk about what the future looks like across industry changes and pivots and how sustainability will play a huge part in that. Paul’s philosophies and approaches to business are always governed by his values for People, Planet and Profit.

To connect with Paul or Sustainable Salons you can follow the links below. https://www.facebook.com/sustainablesalonsANZ

https://www.instagram.com/sustainablesalonsanz/

https://www.instagram.com/paul.frasca/

https://www.tiktok.com/@sustainablesalonsanz

https://www.youtube.com/channel/UCM8AbQS0BZ2QKy-SJrPiPJw

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In this new episode of CuttingThrough The Noise, Stephanie Mason was joined again by Linda Woodhead, the visionary founder of Mocha Group. Yes, she’s back!!! Indeed, one episode is not enough to discuss our industry's best practices! Linda shares valuable insights into the benefits of entering awards, and how these accolades can propel their businesses, careers, and personal growth to new heights.https://www.instagram.com/linda_mochagroup/https://www.instagram.com/mochahairaustralia/

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In episode 17, Stephanie Mason is joined by Linda Woodhead, the CEO and founder of Mocha Publishing. Linda Woodhead revolutionised the hair and beauty industry with trade magazines, educational events, and prestigious awards. Her initiatives like HOT SHOTS and Beauty Squad empower young talents, while her ceremonies celebrate excellence, leaving an indelible mark on the industry's future.https://www.instagram.com/linda_mochagroup/https://www.instagram.com/mochahairaustralia/

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In episode sixteen, Hayley Mears goes deep into the space of wellness and self-care with O&M Founder & CEO Jose Bryce Smith. This episode is all about how we carve out healthy habits in our life to set ourselves up for success.

Jose explains her philosophies on developing clean haircare products and the core values of her brand that have also become the pillars of her healthy daily routines.

This is a great episode for anyone who wants to learn more about the ethos of self-care working hand in hand with professional success. Jose talks about being the first ever PPD-free colour brand and how she disrupted the approach to colour formulation in the industry.

LINKS:

https://www.medicalmedium.com/medical-medium-celery-juice-movement.htm

https://www.instagram.com/medicalmedium

https://www.instagram.com/originalmineral/

https://www.instagram.com/originalqueeni/

@cleancolouracademy

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In episode sixteen, Hayley Mears goes deep into the space of wellness and self-care with O&M Founder & CEO Jose Bryce Smith. This episode is all about how we carve out healthy habits in our life to set ourselves up for success.

Jose explains her philosophies on developing clean haircare products and the core values of her brand that have also become the pillars of her healthy daily routines.

This is a great episode for anyone who wants to learn more about the ethos of self-care working hand in hand with professional success. Jose talks about being the first ever PPD-free colour brand and how she disrupted the approach to colour formulation in the industry.

LINKS:

https://www.medicalmedium.com/medical-medium-celery-juice-movement.htm

https://www.instagram.com/medicalmedium

https://www.instagram.com/originalmineral/

https://www.instagram.com/originalqueeni/

@cleancolouracademy

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This episode hosted by Hayley Mears explores the story of addiction with Clive Allwright. Clive has had an incredible hairdressing career from starting his apprenticeship at the original flagship TONI&GUY salon in Mayfair London, to bringing the mega-brand to Australia under the leadership of Dennis Langford. Clive's career exploded phenomenally throughout the 90s and the 00s and he relocated to Los Angeles as the Global Creative Director of KMS. Clive discusses his battles with addiction during these years and how he overcame his relationship with drugs and alcohol to completely reinvent his life.

Currently, Clive is the Founder and Co-Owner of two incredible businesses. Our Place Salon in Sydney and tech start-up Piloroo which has changed the landscape of education and assistant services in the hairdressing industry.

Clive and three co-hosts are launch a NEW podcast that will be dropping soon.

Make sure you're following. https://www.instagram.com/cliveallwright/

Straight Edge The Podcasthttps://www.instagram.com/straightedge_thepodcast/

@sheridanroseshaw_mamawest @louisemay_hairbeautybiz @simondoylehair @amie_morris2022

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In episode 14 of Cutting Through the Noise, Hayley Mears chats with legendary editorial stylist Richard Kavanagh about how he is disrupting the tech world through the incredible consultation tool called The Hair App. Richard explains how the Hair App works to support stylists on the floor to increase all salon-based KPI's and ultimately deliver the best possible client experience. Richard discusses the inception of the product and how the overwhelming response from clients has taken this product to the worldwide stage. https://www.instagram.com/richardkavanagh/https://thehair.app/pricing-for-profithttps://thehair.app/retail-calculatorhttps://thehair.app/https://linktr.ee/richardkavanagh

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Cutting Through the Noise, Episode 13 Katy Reeve & Remington Meyer – the power of being an independent hairdresser.

In episode 13, Hayley Mears chats to Katy Reeve and Remington Meyer about their journey from salon employees to independent stylists. With the shift to so many flexible, rent-a-chair offerings available to stylists and colourists, this conversation go deep into the way technology and new apps are designed to support everything an emerging indie stylists needs to run a streamlined business.

If you’re already an indie stylist looking for some extra career support, or if you’re thinking of making the move to being self-employed this is a great episode to give you an insight into this evolving part of the hairdressing industry.

If you want to know more about the “unwritten” app, just head to… https://linktr.ee/unwritten.hair

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In episode 12, the three hosts Nadine, Hayley & Stephanie share their thoughts and observations on the current industry climate. There are lots of changes afoot, including the introduction of AI, and the global economic environment that has been impacting suppliers and distributors. The new look salon industry where adaptability and structure shifts are here to stay. There's lots of great content here. If you have noticed a dip in revenue, turnover, rebookings or any change in sales performance this podcast is a MUST LISTEN. Reach out to any of us here:@HaylsMears @StephanieMason @nadine_johnsalcock

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In this episode, Hayley Mears chats to Larissa Maclemon from Salon Owners Collective on her view of the industry as a salon growth expert. They go deep into the current economic market and how the role of salon ownership has changed and shifted into something new. Larrisa offers her news on the future of the industry along with her vision for tech and future digitisation in the salon space. You can find more about Larissa and Salon Owners Collective here:Website - https://salonownerscollective.com/Instagram Handle - @salonownerscollective Facebook - Salon Owners Collective Facebook Group - Profitable & Successful Salon OwnersAfter 20 years as an International Award-Winning Salon Owner, Larissa Macleman sold her Salon and worked in Digital Marketing & Salon Technology Development for Timely. Larissa is now CEO & Founder of Salon Owners Collective, a Business Mentor and Strategic Coach, working with Salon Owners all over the world, to feel empowered in the role of Salon CEO and run a million-dollar business.

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Chris Hunter | Owner & Business DirectorChris knew from a young age that he would work in a creative field, but growing up in country Victoria meant that opportunities were limited. This all changed at age 18 with a move to Melbourne and an apprenticeship with one of Melbourne's premier salons.But as time went by Chris knew he wanted more and moved from Melbourne to Sydney to chase the dream of being an editorial hairstylist. Honing his craft at Swanky Eastern Suburbs Salon, Chris lent his skills to the Australian Sebastian Creative team and was soon announced as a Wella brand ambassador. During this period Chris frequently worked on editorial shoots & fashion weeks both in Australia and abroad.WILLOMINA opened its doors in 2017 and has since become one of Sydney’s leading hair boutiques housing some of the cities hottest hair talent - with Chris migrating from hairdresser to business leader throughout the journey.Cameron Pine | Editorial and Creative DirectorCameron Pine is the Editorial and Creative Director of INSTYLE magazine, styleicons.com.au and Hair Festival. Having held an Editor role for more than 20 years, Cameron’s knowledge of the industry, brands and relationships has led to a dynamic skillset across both culture and consumer behaviour.Having built a reputation on consistency and prioritising industry benchmarks over personal commitments, Pine has continued to bring a unique level of creativity across various aspects of the business, as the titles have continued to become the largest reaching hair industry platforms in Australia. Responsible for all creative output across INSTYLE, Styleicons and Hair Festival, Pine continues to innovate creative and branded content, bringing editorial solutions to a full range of partners and advertisers.

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Kym KreyTruly a manager’s mentor, Kym knows the mindset, skills and strategies required to help managers get the best performance from their teams.She sees the common roadblocks frontline managers face in influencing their staff’s behavior and performance and has helped thousands of business owners, managers and franchisees learn what it takes to truly engage their people, turbo-charge their results, and build cultures of excellence.In this episode, Kym shares her own journey from a regional stylist who felt not quite enough to diving into large scale management, and on to a future in developing strong, connected leaders.She shares what it takes to evolve with genuine compassion and pull up those around you while you grow.If you are fueled by impacting others or are looking to take the leap from a job on the salon floor to really nourishing your business, this is the podcast for you.

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EPISODE EIGHT: JOANNE COWAN

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After learning traditional finger waves and sets in his grandmother’s kitchen, Adam went on to win a coveted place on the hair industry’s F.A.M.E. Team in 1999, enjoyed a 13 year tenure at Charles Worthington – eight of those as Creative Director – and a 2 year stint in New York establishing the Worthington brand. All this set Adam Reed in good stead for launching a new salon brand Percy & Reed, before going it alone in 2020 with Adam Reed London - a curated hair and lifestyle space, before creating his own award-winning haircare range Arkive headcare in 2021.

Adam draws his influences from a wide and diverse range of sources. Urban cultures, typography, fashion history - the way the light plays on buildings. Endlessly curious about life and living, with every day bringing a flurry of inspiration, Adam’s solid skills and stellar industry upbringing at his core make him a true all-rounder, cutting, colour, styling, men’s, session work, educating, curating – you name it, he can do it and he’s very likely done it. A lot.

Adam’s dedication to hair, and his obsession with the kit that goes into creating it has not gone unnoticed. As Editorial Ambassador for L’Oreal Professionnel he shares a long standing relationship with this powerhouse. Beyond L’Oreal, he is also Global Ambassador for GHD.

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EPISODE SEVEN: BARRY STEPHENS

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https://www.instagram.com/rita.marcon6/

Kao Salon General Manager - Aust. and NZ

@goldwellaus @kmshairau @goldwellnz

https://www.linkedin.com/in/rita-marcon-071802a8

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https://rockpaperscissorsfreo.com.au/

https://rockpaperscissorsfreo.com.au/collections/education

pauline_mccabehair

rockpaperscissorsfreo

https://shor.by/rockpaperscissors

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You can connect with the Australian Hairdressing Council @aushaircouncil

Every link you need to find all the AHC platforms is here: https://linktr.ee/TheAHC

You can connect with Sandy's salon Suki on Instagram here @sukihairdressing

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In this episode, Hayley talks with Mia De Vries of The Secret Fox Education. Mia was one of the original Instagram innovators of the Australian Hairdressing industry. After Mia shot to #instafame amassing over 60K followers, she launched her education business The Secret Fox. If you're not familiar with the online education platform you MUST check it out. It's like Netflix for hairdressers. There are over 100 lessons in the archives and LIVE streams to catch every few weeks.

Mia and Hayley chat about innovation, breaking the rules and what the new business era looks like for salon owners.

Check out Mia's Platforms in the links below:

https://www.instagram.com/thefoxandthehair/

https://www.facebook.com/the-fox-the-hair-314564917276

https://www.instagram.com/thesecretfoxeducation/

https://thesecretfox.com/

https://www.facebook.com/thesecretfoxeducation

https://www.facebook.com/groups/1394472577306586

https://www.instagram.com/salonbestie/

https://www.salonbestie.com/

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This first episode co-hosted by Nadine Johns-Alcock, Stephanie Mason and Hayley Mears is an exploration of the concepts that launched this podcast.

It all started from a conversation back in March 2022 about the changing shape of business, marketing, global trends, supply chain and all of the changes companies have experienced post-pandemic. These topics will be fleshed out with a variety of international guests. Enjoy this introductory episode and SUBSCRIBE.

You can follow the podcast on Instagram @cuttingthroughthenoise.podcast