The Builders Ladder: Recent Episodes
The Professional Builder
This is a podcast for residential building owners who want to fast track their results and create a systemised business that can free up their time, make more profit and get their team performing at the highest level. Your host, Marti Amos has been working with over 5000+ building companies globally over the last 17+ years helping them scale up the builder's ladder so they can run a predictable and profitable business. Tune in to hear from industry experts and learn proven step-by-step strategies that will help elevate you from builder to business owner and create true wealth for your building company
Scott Ramage from HireVP discusses how residential builders fall into the habit of solving every site problem themselves. Taking 50 phone calls a day, chasing down subcontractors, and processing invoices reduces an owner's effective pay to around $35 an hour. Handing an assistant a random list of chores rarely fixes this capacity problem. Scott advises defining a strict role, such as a project coordinator, and holding that person responsible for specific outcomes like processing draws and answering client questions.
Scott uses the "bus test" to demonstrate what happens to a building company if the owner is suddenly unavailable. If daily operations live entirely in the founder's head, the active projects stall. He suggests recording daily tasks using video or voice tools, like Loom, so staff can learn the steps without the owner needing to sit down and type out a formal manual.
Links & Resources
- HireVP Website - hirevp.us
🕒 Timestamped Key Points
- 00:00 Introduction
- 03:23 The mechanical differences between a managed talent service and a standard virtual assistant agency.
- 06:34 Why builders choose to stay involved in daily site problems instead of delegating the administrative work.
- 13:14 Calculating your effective hourly rate to see the financial cost of doing your own admin.
- 15:15 Assigning exact outcomes to a new hire so they manage a defined role instead of waiting for a daily task list.
- 20:30 Explaining the "bus test" and what happens to active construction projects if the owner cannot work.
- 24:18 Recording processes with Loom and audio tools to avoid writing out long training documents.
- 38:18 Using cognitive scores during the interview phase to gauge a candidate's learning speed.
- 43:08 Hiring a project coordinator to handle draws, pay invoices, and answer subcontractor questions.
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Ahmed from Wunderbuild observed that residential builders fail themselves by relying entirely on their brains or paper books to track site progress. This lack of a structured system forces them into a cycle of daily firefighting, leaving them with zero time to learn the exact software that would solve their crisis. To remove the friction of adopting new technology, WonderBuild sets up the 14-day free trial using the builder's actual project data.
The platform includes a voice-to-task feature where a builder can record a video on site, speak an instruction, and have the software instantly generate a scheduled task and checklist for a specific team member. Ahmed also introduced the Workplace Studio, enabling builders to use AI to generate custom human resources documents, leave forms, and injury lists to run the administrative side of their company.
Links & Resources
- Wunderbuild Website - https://www.wunderbuild.com/
🕒 Timestamped Key Points
- 00:00 Introduction
- 01:28 Managing construction workflows from takeoffs and estimations directly through to financial tracking using Xero two-way integration.
- 03:04 Processing up to 30 daily feature requests from residential builders to guide 24 months of engineering work.
- 12:18 Transitioning residential builders away from using physical notebooks and spreadsheets as their primary tracking tools.
- 13:12 Uploading a builder's live project data during the 14-day free trial to remove the friction of software training.
- 15:28 Delegating software management to a virtual assistant when the business owner is too busy firefighting daily site issues.
- 17:58 Using the Workplace Studio to generate custom HR documents, leave forms, and injury lists using AI.
- 19:56 Converting spoken site observations into scheduled tasks with mandatory completion checklists for specific team members.
- 24:16 Guaranteeing support response times of under one minute to ensure site supervisors receive immediate technical help.
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Josh runs Helix Group alongside his brother in northern Sydney. Before applying a formal management structure, the company operated with overheads at 35 percent and paid $9,000 a month for local accounting. The lack of formal processes forced them to absorb a $160,000 basement variation because they failed to secure written approval from the client prior to excavation. Josh also worked for six years without a holiday, constantly answering his phone.
Josh laid off excess in-house staff and hired offshore virtual assistants for estimating and bookkeeping, dropping accounts costs to $800 a month. He established variation approval rules requiring client sign-off before site work continues. By organizing his schedule with a Default Diary, Josh separated site meetings from business development, which helped him secure a 1.1 million dollar cost-plus contract. This structure enabled him to take a two-week unplugged trip to Vietnam while his site foreman managed the active projects.
Links & Resources
- Helix Group Website: https://www.helix.group/
🕒 Timestamped Key Point
- 00:00 Introduction
- 04:58 Securing a 1.1 million dollar contract through 14 months of negotiation and transitioning it to a cost-plus agreement after lock-up.
- 14:00 Using an A to Z operations org chart to formalize the roles of site foremen and project managers.
- 16:10 Installing Alpha flooring to block sound transfer between levels in a split-living residence.
- 18:57 Mandating written client approval for variations to prevent absorbing costs like a 160,000 dollar basement excavation.
- 22:15 Outsourcing bookkeeping to the Philippines to drop accounting costs from 9,000 dollars down to 800 dollars a month.
- 26:42 Blocking out the schedule to take a two-week trip to Vietnam after working six years without a holiday.
- 35:22 Sending 100 direct messages a week on LinkedIn to schedule coffee meetings with architects and designers.
- 40:57 Implementing a Default Diary to separate mandatory site meetings from dedicated business development time.
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Clint from ATS Building Products outlines the severe logistical vulnerabilities that stall residential construction projects. Relying on a single region for timber leaves companies fully exposed to massive transport cost spikes and delivery delays whenever global disruptions occur. To counter this unpredictability, ATS built a globally diversified supply chain spanning Europe, North America, and China. They strategically placed physical offices in locations like Germany and China to enforce strict quality control before any timber is ever loaded onto a boat.
Furthermore, ATS bypasses unreliable third-party couriers entirely by operating their own internal fleet of delivery trucks. This specific infrastructure allows them to offer rapid, same-day delivery to active sites across Sydney, Melbourne, and Brisbane. By maintaining control over both international procurement and local logistics, they keep framers working and protect the project schedule from unnecessary friction.
Links & Resources
- ATS Building Products Website - https://atsbp.com/
🕒 Timestamped Key Points
- 00:00 Introduction
- 01:15 Operating a timber supply business for 23 years with a footprint spanning from Sydney to the UAE.
- 01:40 Procuring pine framing products and LVL and formply to support residential and commercial projects.
- 03:20 Providing access to an engineered wood products manager to accurately design and estimate floor systems.
- 03:45 Deploying an internal fleet of delivery trucks to guarantee same-day responsiveness for site supervisors.
- 06:40 Managing unpredictable material cost spikes triggered by severe global supply chain disruptions.
- 07:20 Diversifying procurement operations across Europe, North America, and China to avoid single-source reliance.
- 08:05 Stationing local staff in Germany and China to enforce strict quality standards before timber ships.
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Mohammed Brais from Asset Builders in New South Wales realized that independent construction owners suffer financially because they lack the volume to negotiate competitive pricing on their own. Small volume companies building two to ten homes a year are routinely forced to rush concrete deliveries or pay up to 30 percent more for timber simply because they quote projects independently.
By transitioning these companies into a cooperative buying group model for 59 dollars a month, Mohamed ensures that even small builders receive the exact same pricing and one-hour free wait times as large scale developers. Instead of sending out individual quotes and getting labeled as tire kickers, builders rely on the collective volume of over 500 members to negotiate superior service terms and heavily discounted cubic meter rates across all trades.
Links & Resources
- Asset Builders Official Website - https://www.assetbuilders.com.au/
🕒 Timestamped Key Points
- 00:00 Introduction
- 01:22 Utilizing a buying group to secure volume pricing for independent builders across the East Coast.
- 02:46 Saving over 30 percent on timber products for a Mossman project through negotiated supplier deals.
- 03:00 Reducing concrete costs by 15 percent per cubic meter using collective purchasing volume.
- 04:48 Voting on preferred suppliers to ensure the buying group remains strictly member driven.
- 05:58 Accessing the equivalent of a dedicated procurement manager for a flat rate of 59 dollars a month.
- 09:28 Negotiating service terms to receive one full hour of free wait time on concrete trucks.
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James Fell from Pōneke Construction in Wellington was running a growing residential renovation business but found himself getting poorer. He spent 40 hours a week trapped on site as a project manager, leaving him to do all estimating and admin late at night. His imposter syndrome caused him to hand out free quotes and eat the costs of unforeseen variations just to avoid upsetting clients.
To fix this operational nightmare before the birth of his child, James invested his own money to step off the tools and implement strict financial boundaries. He introduced a paid quoting model, handed his invoicing over to a third-party service, and elevated his foreman to run toolbox meetings and punch out checklists independently. This transition allowed him to secure a 25 percent margin on all projects and completely remove himself from daily site operations.
Links & Resources
- Pōneke Construction Website - https://www.ponekeconstruction.com/
🕒 Timestamped Key Points
- 00:00 Introduction
- 04:30 Realizing the business was growing but the owner was getting poorer due to a lack of accounting knowledge.
- 08:05 Utilizing a stop doing list to identify bottlenecks and delegate invoicing to an external provider.
- 10:35 Trusting a foreman to triangulate labor hours and track back costing in real time without owner supervision.
- 13:10 Winning a major renovation over a cheaper competitor by utilizing a structured paid quote presentation.
- 18:05 Implementing strict variation processes to prevent the company from eating the cost of unforeseen site issues.
- 21:10 Overcoming imposter syndrome to successfully mandate a 25 percent markup on all materials and services.
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Derek Rowe faced a massive bottleneck in his building company when his partner spent eight hours formatting a single bathroom product schedule in a Word document. Every time a single item changed, the entire table would delete, causing extreme operational frustration. To fix this, Derek and his developer partner built an AI tool that imports raw supplier quotes and instantly formats them into beautiful PDFs containing product images, quantities, and specific locations.
Beyond software development, Derek also pulled his building company from rock bottom by hiring two virtual assistants, revamping his website, and heavily protecting his calendar with non-negotiable time blocks. This allowed him to stop pushing administrative duties to the back burner and focus purely on scaling the business.
Links & Resources
- Swatchart Product Selection Software - https://www.swatcha.io
- The Professional Builder Business Health Audit Quiz - https://audit.theprofessionalbuilder.com
🕒 Timestamped Key Points
- 00:00 Introduction
- 01:10 Importing supplier quotes into Swatchart to generate visual product schedules with locations and item numbers.
- 01:45 Cutting eight hours of manual Word document data entry down to a four-minute automated process.
- 03:20 Moving away from Canva and Excel spreadsheets to streamline the pre-construction presentation phase.
- 08:35 Reviewing how AI analyzes raw quotes and allows builders to filter out irrelevant items like delivery fees.
- 09:50 Integrating Claude and ChatGPT directly into the platform to bypass standard manual logins.
- 12:15 Transitioning from a time-poor subcontractor working for peanuts to a systematized building company owner.
- 13:25 Protecting calendar gaps and hiring two virtual assistants to handle administrative tasks.
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Leon from Atelic Digital joins the podcast to address a critical operational failure: losing high-value construction bids due to an outdated digital presence. He outlines how one specific builder missed out on a million-dollar project simply because their website did not reflect the quality of their physical work.
To solve this, Leon details a specific process starting with core strategy, integrating trust signals like Google reviews, and ensuring the contact form actually delivers emails to the business owner. He also breaks down the importance of establishing ongoing website management so the backend remains stable and builders do not accidentally break their own lead-generation tools.
Links & Resources
- Atelic Digital (formerly Local Engage) - https://atelicdigital.com.au/
- The Professional Builder Business Health Audit Quiz - https://audit.theprofessionalbuilder.com
🕒 Timestamped Key Points
- 00:00 Introduction
- 01:53 Losing a million-dollar project due to a website that was not up to scratch.
- 03:09 Why 65% of traffic demands a mobile responsive website in the construction industry.
- 05:15 Structuring site architecture to keep menu items strictly under four options.
- 06:39 Fixing broken contact forms that silently drop lead emails due to outdated routing.
- 09:14 Rebranding with an Apple feel to position a building company for luxury projects.
- 14:01 Utilizing website management to avoid the operational danger of letting clients break the website backend.
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Chris Warren from K2C Remodeling in Georgetown, Texas spent years hustling on the tools and flying blind on his financials. He realized that doing free quotes and accepting low margins just to win jobs was attracting the wrong clients and causing immense operational stress. To solve this operational bottleneck, Chris implemented a strict estimating system where he charges for quotes and operates on a fixed-price model.
He also overhauled his on-site operations by securing fifty percent payment on large change orders before any new work begins. These specific operational shifts allowed him to step off the tools, increase his margins, and build a highly professional team of superintendents running up to five sites simultaneously. By tracking his numbers correctly, he completely eliminated the anxiety of checking the bank account to see if the company actually made a profit.
Links & Resources
- The Professional Builder Business Health Audit Quiz - https://audit.theprofessionalbuilder.com
- K2C Remodeling Discovery Call Booking - https://www.k2cremodeling.com/
🕒 Timestamped Key Points
- 08:15 Transitioning from swinging the hammer to relying on a chief superintendent to run up to five active sites.
- 12:30 Implementing a strict estimating system that charges for quotes to filter out uncommitted prospects.
- 18:45 Managing site variations by securing fifty percent payment upfront for structured change order management.
- 20:10 Discounting small variations on the invoice completely to visually demonstrate value to the homeowner.
- 24:00 Utilizing financial forecasting to look months ahead instead of guessing margins based on daily bank balances.
- 26:10 Raising profit margins to improve client relationships and eliminate the stress of tight project budgets.
- 28:45 Launching a 1% referral system to consistently generate high quality remodeling leads.
- 32:10 Operating as a fixed-price company to protect homeowners from skyrocketing mid-build costs.
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Haydn from Price A Plan breaks down the massive operational flaw of residential builders doing their own estimating. Because owners lack the time to concentrate, they fall into the bad habit of delivering broad-brushstroke estimates just to win the job. This creates a chaotic cycle where the builder is forced to sit back down in the office and manually reprice materials while the project is already active, leading to nasty financial surprises for the client and locked-in losses for the business.
To break this cycle, Hayden introduces the concept of partnering with an outsourced estimating firm like Price to Plan. By delivering highly detailed front-end estimates, the builder can immediately transition a signed contract straight into accurate purchase ordering. This system saves the owner 80 hours of weekend work per million dollars of project value and eliminates the massive risk of hiring and training an in-house estimator who might leave to start their own company.
Links & Resources
- Price to Plan Website - priceaplan.com.au
🕒 Timestamped Key Points
- 00:01:06 Addressing the trouble spot of builders lacking the concentration to write accurate estimates.
- 00:02:45 Utilizing a Qualifying Estimate to ensure a client aligns with the proposed budget within five days.
- 00:06:01 Breaking the bad habit of delivering broad-brushstroke estimates just to secure a contract.
- 00:06:29 Stopping the cycle of constantly repricing materials while a project is already active.
- 00:07:03 Implementing detailed front-end estimates to immediately transition into accurate purchase ordering.
- 00:09:50 Identifying the $10 million revenue threshold required to justify an in-house estimator.
- 00:11:03 Saving 80 hours of weekend quoting time per every million dollars of project value.
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Michele Fonzi from M Fonzi Designs in Austin, Texas, actively attacks the specific mistake of trying to fill every role in a construction business simultaneously. By acting as the secretary, designer, and project manager, she found herself aggressively hands-on during every project. This constant daily involvement created a massive scaling ceiling, leaving her without the time or front-end professional deliverables required to win larger structural installation jobs.
To fix this operational bottleneck, Michele introduces the system of hiring a dedicated assistant to manage the front-end sales process. By creating a formalized information packet outlining the exact concept to completion steps, she removes herself from initial client inquiries. Delegating these early conversations ensures clients understand the exact value of the service before a site visit, allowing the owner to focus strictly on high-level design and scaling the company.
Links & Resources
- M Fonzi Designs Website: mfonzidesigns.com
- M Fonzi Designs Instagram: @mfonzi.designs
🕒 Timestamped Key Points
- 00:06:36 Utilizing live plant installations to fill commercial spaces and manage interior design continuity.
- 00:10:58 Controlling the visual experience of a room through strategic plant placement to create communal pinch points.
- 00:14:26 Reaching a scaling limit because specific installation work requires the owner to be aggressively hands-on.
- 00:17:48 Transitioning toward structural landscape installations where designs can be followed and installed by a separate crew.
- 00:20:29 Identifying the operational bottleneck of acting as the secretary, designer, and project manager all at once.
- 00:22:11 Recognizing the need for front-end professional deliverables to prove value before engaging in deep back-end work.
- 00:24:23 Developing the Michelle Fonzi design experience to systemize client interactions and outline the concept to completion steps.
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Michele Bonola from Riviera Renovations found himself completely lost and ready to quit the building industry. Despite generating revenue, he was losing money on untracked variations, spending his Sundays writing manual invoices, and getting taken advantage of by clients because he jumped into projects blindly just to pay the bills.
To fix this operational chaos, Michele installed a rigid 12-step sales process. He completely abandoned the practice of sending one-page line item quotes for $150,000 jobs. Instead, he introduced a 10-page document and a professional lookbook, began charging for quotes, and learned how to confidently educate his clients on the exact difference between margin and markup.
Links & Resources
- Riviera Renovations Website: rivierarenovations.com.au
🕒 Timestamped Key Points
- 00:01:13 Transitioning from a career as a chef to running a residential carpentry business.
- 00:04:36 Spending Sundays writing manual invoices instead of utilizing proper financial tracking systems.
- 00:06:14 Losing project profits due to untracked variations and broken administrative processes.
- 00:11:58 Installing a 12-step sales process to stop jumping into jobs blindly just to pay the bills.
- 00:12:48 Replacing a one-page line item quote with a 10-page document for $150k projects.
- 00:13:30 Utilizing a professional lookbook to build instant authority during client meetings.
- 00:19:40 Educating clients on the exact financial difference between margin vs markup.
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Phil Brown from Xact Accounting specifically targets the massive industry flaw of builders bouncing between disparate data spaces to calculate their cash position. Many owners try to be too clever by weaving business overheads directly into their project costs. This creates a chaotic financial environment where the builder operates strictly on gut feel and only finds out if they made a profit after the project is completely finished.
To solve this lack of visibility, Phil introduces the concept of using a fractional financial controller tailored exclusively for the building industry. By prioritizing bulletproof bookkeeping and converging all financial data into one central reporting hub, builders can make proactive decisions instead of flying blind. This specific financial framework ensures construction companies protect their assets through proper entity structuring while maintaining predictable, fixed monthly accounting fees.
Links & Resources
- Xact Accounting Website: https://xactaccounting.com.au/
🕒 Timestamped Key Points
- 00:01:28 Utilizing a business and marketing background to improve how accounting data is communicated to construction owners.
- 00:02:08 Transitioning away from generalist accounting models to focus exclusively on the building and construction industry.
- 00:03:02 Identifying the complex digital business models and challenging margins that make construction companies unique.
- 00:05:25 Implementing a fractional financial controller to manage work in progress across multiple simultaneous projects.
- 00:07:34 Stopping the practice of blending overheads into job costs to understand the true commercial margin of a project.
- 00:08:15 Converging disparate data spaces into one centralized reporting hub for accurate cash flow visibility.
- 00:15:01 Establishing proper entity structuring to protect personal assets from high risk development activities.
- 00:18:04 Packaging accounting services into a fixed monthly subscription fee to eliminate unexpected billing surprises.
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Matt Sleith from Palace Construction in Wellington found himself trapped in a constant cash flow nightmare. Despite running a successful building company, he was bleeding project profits because he confused margin with markup and wasted his own administrative hours acting as a delivery driver running materials to the job site. His crew suffered massive labor overruns simply because they lacked clear milestones to hit.
To plug these operational leaks, Matt implemented strict stage-by-stage labor calendars so his carpenters knew exactly how many hours they had for framing and cladding. He corrected his pricing spreadsheet to accurately reflect margin instead of markup, immediately recovering 12 percent of his project profits. Finally, he integrated Xero projects with a custom tracking app to monitor real-time back-costing, allowing him to completely step away from the daily site chaos and prepare for the birth of his first child.
Links & Resources
The Professional Builder: theprofessionalbuilder.com
Palace Construction: palaceconstruction.co.nz
🕒 Timestamped Key Points
- 00:03:15 Transitioning from a one-man operation to managing a six-person carpentry team.
- 00:06:01 Discovering missing money due to a complete lack of daily job tracking and back-costing.
- 00:10:00 Implementing strict labor calendars to stop crew members from dragging the chain on site.
- 00:19:18 Uncovering the mathematical difference between margin vs markup to instantly fix cash flow problems.
- 00:20:20 Recovering 12 percent of total project profits simply by correcting pricing spreadsheets.
- 00:23:46 Using the Foreman top 15 list to stop the owner from running materials to the job site.
- 00:43:58 Replacing lazy 400 dollar SEO retainers with a highly targeted 1 percent referral scheme.
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Tamsin Parry from The Doing Co actively attacks the specific mistake of hiring administrative help when the business owner is already operating at 110 percent capacity. When a builder waits until they are completely overwhelmed, they fail to provide proper systems or structure for the new worker. When the new hire inevitably struggles, the owner blames the virtual assistant instead of their own broken delegation process, leaving the builder trapped doing data entry.
To solve this heavy administrative burden, Tamsin introduces the strategy of hiring a general construction VA when the business reaches 80 percent capacity. By dedicating exactly five hours a week to proper training and system implementation, builders can successfully offload their tech-heavy tasks. This structured outsourcing approach allows construction owners to finally implement high-level coaching strategies and reclaim their daily schedule.
Links & Resources
- The Doing Co Website: thedoing.co
🕒 Timestamped Key Points
- 00:01:03 Sourcing virtual assistants for builders from the Philippines to solve long-term retention issues.
- 00:01:50 Blaming the virtual assistant when the actual failure stems from the builder lacking delegation systems.
- 00:03:03 Offloading heavy administration work because construction owners are typically not tech-savvy.
- 00:04:16 Establishing a minimum revenue baseline of 15k to 20k per month before looking to outsource operations.
- 00:05:08 Hiring at 80 percent capacity instead of waiting until the business is completely overwhelmed.
- 00:05:21 Dedicating five hours a week to properly train a general construction VA during the onboarding phase.
- 00:05:57 Facilitating software integrations like Wondabuild and Xero directly through the remote team member.
- 00:10:00 Utilizing a full-time virtual assistant to actively implement high-level business coaching strategies.
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Hugh Matheson from HM Custom Projects targets the specific operational failure of treating a building company exactly like a carpentry job. By trying to be everyone's mate and avoiding necessary conversations, Hugh found himself working 60 hour weeks, wasting $70,000 on a marketing agency, and facing a bleak project pipeline filled with unqualified tire-kickers.
To fix this, Hugh shifted his operations by charging $3,500 for his Dreams to Reality preliminary package, immediately weeding out bad leads. He implemented a 1 percent referral program to replace his expensive marketing agency and started sharing back costing numbers with his tradesmen monthly to track missing site hours. These exact operational steps allowed him to step completely off the tools and reduce his workload to 40 hours a week strictly in the office.
Links & Resources
- HM Custom Projects: https://hmcustomprojects.com.au/
Timestamped Key Points
- 00:03:55 Transitioning from a carpentry mindset to building concrete business operations.
- 00:06:36 Implementing back costing systems to identify missing site hours and budget overruns.
- 00:08:06 Sharing monthly financial data with tradesmen to force accountability on site.
- 00:09:23 Utilizing the Dreams to Reality preliminary package to charge for 40 page estimates.
- 00:10:24 Surviving a $70,000 marketing agency mistake by relying entirely on referral networks.
- 00:10:50 Executing a 1 percent referral program to build a predictable project pipeline.
- 00:11:34 Eliminating toxic relationships on site by having necessary conversations instead of acting like a mate.
- 00:13:16 Escaping 60 hour weeks on the tools to manage the business in a 40 hour office schedule.
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Brad from Plantation Builds in Wellington targets the specific operational failure of believing that grinding hard on the tools will automatically generate business success. Operating under the assumption that good carpentry equates to good business management left him working full noise through the weekends, dealing with material shortages, and sifting through 30 entirely unqualified resumes on generic job boards.
To resolve this friction, Brad executed a massive mindset shift. He transitioned into high-end commercial gym fit-outs using labor-only contracts, removing the stress of material procurement. To gain control of his time, he split his week into strictly three days on the tools and two days in the office. By deploying a cash bounty system to his internal crew to hire a reliable site foreman, he actively removed himself as the operational bottleneck and achieved his first $1 million revenue year.
Links & Resources
- Plantation Builds: https://www.plantationbuilds.co.nz/
- Seek: https://au.seek.com/
🕒 Timestamped Key Points
- 00:00:00 Transitioning away from the grinder mindset because hard work does not automatically teach you how to be a successful businessman.
- 00:15:58 Securing labor-only commercial contracts to bypass material shortages and guarantee long-term workflow without fronting capital.
- 00:18:33 Identifying a digital-native apprentice with an existing following to take over social media marketing and build the company's personal brand.
- 00:21:54 Reaching out to a network of builders to identify hidden contract fishhooks before signing Kainga Ora townhouse developments.
- 00:26:27 Achieving a 40 percent gross profit margin by strictly splitting the work week into three days on the tools and two days in the office.
- 00:27:52 Wasting hours on the Seek job board after receiving over 30 applications from people who cannot legally work in the country.
- 00:28:26 Bypassing generic job boards by offering a $1,000 cash bounty to internal crew members to recruit a reliable site foreman.
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Matt Price from Right Price Remodeling in Massachusetts targets the specific operational failure of keeping all project knowledge trapped inside the owner's head. Operating out of paranoia that employees might steal tools or steal jobs forces owners to stay on site constantly, leading to 90-hour work weeks and extreme stress.
To resolve this friction, Matt introduced a mandatory 15-minute daily standup call with his foreman at 3:15 PM to discuss issues, fixes, and the next day's plan. By utilizing the PSR method, which requires foremen to present three solutions to any problem, Matt successfully removed himself from daily site operations and empowered his crew to turn around bathrooms in just two weeks. Taking total accountability for his business allowed him to finally step off the tools and lead remotely.
Links & Resources:
- Handoff AI: handoff.ai
Artificial intelligence software beta-tested by Matt to improve business operations.
🕒 Timestamped Key Points
- 00:01:28 Dealing with cutthroat competition in Massachusetts by specializing exclusively in kitchen and bathroom remodels.
- 00:04:37 Overcoming the paranoia that unsupervised new hires will steal tools or poach clients behind your back.
- 00:08:01 Transitioning away from the builder mentality to stop keeping project details trapped inside the owner's head.
- 00:10:41 Executing a 15-minute daily standup at 3:15 PM to review daily issues and finalize the next day's plan.
- 00:11:30 Sending a text message directly to the homeowner every afternoon to keep them informed on site progress.
- 00:17:24 Forcing foremen to provide three solutions to any site issue using the PSR method.
00:22:24 Buying back 30 hours a week after a single two-hour coffee meeting with the site foreman.
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James Taylor from Port Fairy, Victoria, targets the devastating operational mistake of burying your head in the sand while locked into fixed price contracts during sudden material price hikes. By dropping his margin just to win a massive, ego-boosting custom home, James drained his company's accounts and was forced to sell his $100,000 fishing boat just to keep the lights on. This lack of financial visibility resulted in panicking overseas when the business completely ran out of money.
To resolve this friction, James executed a complete mindset shift from busy builder to true business owner. He introduced the "Birth of No," firmly rejecting clients whose budgets do not match their grand expectations. He also implemented a strict weekly cash flow projection sheet and transitioned to cost-plus contracts to insulate his business from market conditions. By setting firm expectations for his foremen, he built a team that actively manages site operations instead of asking for unearned pay raises.
Links & Resources:
- Wunderbuild: https://www.wunderbuild.com/
- Xero: https://www.xero.com/
- Buildxact: https://www.buildxact.com/
🕒 Timestamped Key Points * 05:57 The harsh reality of losing money on fixed price contracts during sudden material price hikes. * 06:57 Transitioning from a busy builder to a business owner focused purely on cash flow management. * 13:20 Dropping your margin to secure an ego-boosting custom project and getting crushed by large material costs. * 16:53 The necessity of communicating openly with clients early instead of clamming up. * 17:19 Utilizing cost-plus contracts to insulate margins against rapid market shifts. * 22:40 Setting clear expectations for site foremen to take over ordering and sub-trade relationships. * 27:08 Handling an employee demanding a raise without offering to take on more leadership responsibility. * 36:34 Selling a beloved $100,000 fishing boat to salvage cash flow after a severe financial hit. * 42:52 Executing the "Birth of No" to firmly reject clients with unrealistic budgets.
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Steve from Paragon in Toowoomba faced the exact friction that stalls scaling construction companies. He was providing fast pricing based on standard allowances, which created a dangerous environment of extras bills and constant client revisions once the build started. To solve this, he stepped away from the volume builder overheads model and introduced a highly structured paid design phase.
By charging $3,300 upfront, clients now work directly with an interior designer to finalize every fixture and fitting before a contract is ever presented. This exact operational shift reduced dropouts to under five percent. He further solidified this system by utilizing a 292 square meter display home as an immersive educational space, letting the architecture and physical supplier lookbooks do the heavy lifting of the sales process.
Links & Resources:
- Paragon Homes: https://paragonhomes.net.au/
🕒 Timestamped Key Points
- 04:15 Utilizing a 292 square meter display home as a passive sales environment to avoid hovering over prospects.
- 07:30 Structuring physical lookbooks to provide marketing leverage for preferred suppliers in a tight economy.
- 09:40 Financing a display home for capital growth while utilizing the double garage as a primary team office space.
- 18:50 Tracking 14 active sites and pipeline stages using a physical annual calendar and baseline schedule milestones.
- 20:15 Mandating a $3,300 paid design experience to detail budgets and inclusion lists before contract presentation.
- 24:20 Maintaining volume builder overheads at eight to ten percent on a twelve million dollar revenue target.
- 30:10 Deploying physical Wow Pack touchpoints containing signed letters and lookbooks to secure pre-meeting micro-commitments.
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A residential builder from the Lake Tahoe region addresses the operational failure of the belief that no one can execute tasks better than the founder. By hoarding administrative duties like purchase orders, estimating, and marketing, the owner became the absolute bottleneck, completely stalling the company's ability to grow. Unrealistic expectations further complicated the process, as the owner assumed new hires would flawlessly execute tasks on their first attempt.
To resolve this friction, the builder began delegating specialized tasks to Virtual Assistants. Instead of fumbling through social media and website rebuilds alone, passing these duties to a VA allowed the owner to focus on high-leverage activities and market adaptation. Acknowledging that human mistakes happen and improving communication allowed the owner to relinquish power, which ultimately generated actual momentum and prepared the business for a massive growth target.
🕒 Timestamped Key Points
- 11:08 Utilizing a mindset shift to refocus on positive traction during a chaotic week.
- 18:19 Executing box breathing techniques to reset your nervous system during high-anxiety situations.
- 21:53 Realizing the owner's ego-driven mindset acts as the absolute bottleneck preventing company growth.
- 23:36 Delegating estimating and purchase orders to free up operational time for the founder.
- 25:54 Utilizing a Virtual Assistant for digital marketing and complete website rebuilds.
- 29:12 Overcoming unrealistic expectations when handing off administrative tasks to a new VA for the first time.
- 33:17 Choosing the right projects carefully to avoid unforced errors and consistently protect your margins.
- 38:46 Adapting to standard market conditions rather than complaining about unique business challenges.
- 44:41 Utilizing pattern recognition to read the market and confidently adjust your marketing strategy
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Cole Tilbury from The Professional Builder and Paul Sanneman from Contractor Staffing Source attack the operational mistake of trying to scale volume before plugging foundational system leaks. Owners regularly attempt to implement fifteen isolated systems at once while handling Sunday evening admin, ultimately stalling their business around $8 million in revenue because they lack a core operating structure.
To resolve this friction, Cole introduces the ICE Filter to score and prioritize high-impact systems. He pairs this with the Professional Builder's Rate to ruthlessly delegate tasks falling below the owner's true hourly value. By shifting focus from swinging a hammer to tracking accountability, builders can safely step out of the daily operations and buy back 12 hours a week. Paul Sandeman also details how a flat-fee hiring process achieves a 94 percent success rate, entirely eliminating the $40,000 cost of a bad employee.
Links & Resources:
- The Profitable Builder's Playbook: https://profitablebuilderbook.com/
- Contractor Staffing Source: https://contractorstaffingsource.com/
- Fathom HQ: https://www.fathomhq.com/
Timestamped Key Points:
- 03:45 The actual cost of flipping a coin on a bad hire and losing $40,000.
- 13:47 Escaping the operational trap of reconciling accounts on a Sunday evening.
- 26:11 Why trying to implement 15 isolated systems at once guarantees complete failure.
- 41:50 Calculating your Professional Builder's Rate to identify the exact admin tasks you must delegate.
- 53:54 Using a traffic light system to audit your current operating procedures and identify missing personnel.
- 59:05 Sending a Wow InfoPack to pre-sell clients on your specific timeline and quality standards.
- 01:03:55 Deploying the ICE Filter to score and execute your highest leverage systems.
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Dayna Bailey from Elevation Homes in Wellington targets the operational failure of delaying financial tracking. Because her company lacked daily back costing habits, they discovered a current job had leaked so much profit it was completely unrecoverable. Furthermore, owner Regan was acting as a massive bottleneck by simultaneously managing sales, pricing, and daily site operations.
To solve these cash flow leaks, Elevation Homes introduced daily back costing habits to track hours and material orders, preventing mistakes like ordering triple the necessary cladding. They also introduced a 15-point checklist to help their foreman, Tomo, take over daily standups and weekly reports. By deploying a Wow pack and a Director's video, they built a digital storefront that pre-sells clients before discussing price.
Links & Resources:
- Buildxact: https://www.buildxact.com/
- Buildertrend: https://buildertrend.com/
- BNI (Business Network International): https://www.bni.com/
Timestamped Key Points:
- 04:33 Calculating an accurate overhead recovery margin with an accountant.
- 06:44 Back costing your work in progress for 15 minutes daily to catch framing delays.
- 08:37 Catching software errors before ordering three times the required cladding.
- 09:05 Deploying Wow packs and a Director's video to upgrade your website storefront.
- 18:36 Executing the punch list on the exact same day as the final clean.
- 30:47 Removing the owner as a bottleneck across pricing and site management.
- 35:12 Utilizing a 15-point foreman checklist to hand over daily site standups.
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Kieran Cripps from HazardCo targets the operational mistake of treating health and safety as a dusty paper manual. Builders often ignore the true cost of site safety, which is not just court fines, but paying a sidelined worker their full hourly rate for four weeks while the job falls behind schedule. This forces owners to deal with upset clients and tight timelines.
He introduces a comprehensive digital ecosystem to solve this friction. By utilizing a mobile app, a cloud storage hub, and site QR codes for sub-trades, builders can execute paperless site inductions. Furthermore, relying on an on-the-go phone advisory team rather than hiring an internal safety officer allows building companies to instantly record incidents, protect their project margins, and qualify for high-tier tenders.
Links & Resources:
- HazardCo: https://www.hazardco.com/
Timestamped Key Points:
- 00:00 Calculating the true hourly cost of a worker taking a month off due to injury.
- 01:42 Replacing dusty 500-page manuals with simplified health and safety tools.
- 03:55 Recording daily site hazards instantly through a digital app.
- 04:55 Utilizing on-the-go phone advisory instead of hiring internal safety staff.
- 06:04 Why passing the tendering process for council contracts requires digital safety proof.
- 09:49 The exact mobile app protocol to follow when an accident happens on site.
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Residential builders utilize a Wow Pack and present quotes as action plans to improve their Sales Conversion Rate. Tracking Gross Profit Margin and executing a Same Page Plan prevents owners from sacrificing their personal time.
Owen from The Professional Builder addresses the operational failure of eroding gross profit margins by a single percentage point, costing owners $210,526 and 16.5 days of holiday. He solves this leak by introducing the Wow Pack to qualify leads prior to site visits. Delivering the Quote As An Action Plan establishes firm client expectations.
Links & Resources Mentioned:
- The Profitable Builders Playbook: A 190-page manual detailing how to run a profitable residential building company. https://profitablebuilderbook.com/
- TPB 1% Referral Program: A bonus system designed to reward team members for bringing in new projects. https://info.theprofessionalbuilder.com/referral-system
🕒 Timestamped Key Points
- 06:06 Solving site management problems via dedicated people and process
- 30:48 Calculating the exact cost of dropping your Gross Profit Margin by one percent
- 31:23 Losing 16.5 days of holiday due to eroded margins
- 42:03 Utilizing a Wow Pack to qualify clients prior to the site visit
- 43:54 The operational cost of managing a 15 percent Sales Conversion Rate
- 47:02 Presenting quotes as action plans to secure high-value contracts
- 57:30 Executing the Same Page Plan to align crew expectations
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Matt Jarvis from Jarvis Built realized that marketing his business as a general contractor caused premium clients to treat his crew like barely qualified handymen. He was exhausting his team on small condo remodels that required the exact same management effort as massive custom homes. Furthermore, he struggled with hidden financial leaks because he failed to track specific line-item profitability to see where money was actually going.
He solved these bottlenecks by ditching the general contractor label to focus exclusively on high-end remodels and meeting weekly with an in-house accountant to track individual trade costs. He also began sourcing flat-packed cabinets to bypass designer delays, allowing his team to purchase and install cabinetry within 24 hours to keep schedules moving rapidly.
Links & Resources Mentioned:
- Official website for Matt Jarvis and his construction company - https://jarvisbuilt.com/
🕒 Timestamped Key Points
- 00:00 How premium clients perceive the "General Contractor" label
- 04:00 Cross-training trim carpenters to set tile for faster project turnarounds
- 08:00 Navigating strict HOA guidelines to become a preferred contractor
- 11:00 Sourcing flat-packed cabinets to bypass designer delays and hold the schedule
- 22:00 Hiring dedicated project managers to alleviate operational bottlenecks
- 24:00 Meeting weekly with an in-house accountant to track line-item profitability
- 31:00 Rebranding as a Custom Home Builder to attract premium projects
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Harry Buckley, co-owner of Megham Building Services, hit a massive operational bottleneck by running custom projects at a suffocating 10 percent margin. Accepting low-budget jobs as favors forced his team to lose money from the start and stay bogged down with unqualified price-shoppers.
He solved this leak by enforcing a strict 20 percent minimum margin and instituting a $2,500 baseline fee for all project quotes. By mapping their workflows with Scribe and actively disqualifying bad-fit leads, the company doubled its revenue to 6 million dollars and allowed his father to step away from daily site operations.
Links & Resources Mentioned:
- Megham Building Services website: https://meghambuildingservices.com.au/
- Buildertrend: Project management software for client and subcontractor portals.
- Scribe: Screen recording software used to visually map standard operating procedures.
- Hazard Co: Software platform utilized for managing site safety and compliance.
- Bluebeam: Tool used for on-screen measuring and reviewing subcontractor quotes.
- Jotform: Platform used to automate bi-weekly leadership reflections for site supervisors.
🕒 Timestamped Key Points
00:00 Why accepting jobs at 10 percent margins causes immediate financial loss
05:00 Transitioning from commercial development to rural custom homes
10:00 Building standard operating procedures using Scribe Software
18:00 Sending a polite disqualification email to filter out bad-fit clients
21:00 Charging $2,500 for Pre-Construction Services to eliminate tire-kickers
28:00 Enforcing a 20 percent minimum margin to protect against material price hikes
35:00 Implementing a fortnightly leadership reflection using Jotform
50:00 Managing the father-son dynamic in a growing building company
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To attract premium clients and stop competing on price, residential builders must move beyond last-click attribution and optimize for Generative Engine Optimization (GEO). By structuring website FAQs for Answer Engine Optimization (AEO) and feeding Meta Ads a proper $30 daily baseline budget, building companies can dominate local AI recommendations on platforms like ChatGPT and Claude.
Helena, a digital growth expert from Arrow Agency, breaks down how trying to be a generalist builder invites aggressive price-shopping. When you position yourself to do everything, you end up taking on nightmare clients just to keep your crew busy. In this episode with Vincent Vecchio, Helena details how to secure a predictable pipeline by capturing the 95 percent of premium prospects who are still in the research phase. She explains how to answer top client concerns directly on your website to trigger AI recommendations and why running Meta Ads under $30 a day starves the algorithm.
- The Arrow Agency Website: https://thearrowagency.com.au/
- Instagram: https://www.instagram.com/the.arrow.agency/
🕒 Timestamped Key Points
00:00 Why accepting bad-fit clients leads to catastrophic projects
05:00 Defining your ideal client profile using AI tools like Claude
10:00 Understanding Answer Engine Optimization (AEO) versus traditional SEO
14:00 Structuring website FAQs to capture ChatGPT recommendations
20:00 Building trust by answering the top five premium client concerns
25:00 The danger of the last-click attribution trap in your sales cycle
31:00 Feeding the Meta Ads Andromeda algorithm with a $30 daily baseline
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Wade and Ty Crowther build custom renovations and decks in the Arizona mountains. After hitting a rock-bottom week with zero cash flow, they realized acting as the daily project manager left them zero time to chase high-margin contracts.
In this episode, Wade and Ty detail how they stepped back to fix their margins. They share the exact roadmap used to transition a 54-year-old veteran foreman off the tools and into management. You will learn why relying strictly on word of mouth leaves your pipeline vulnerable and how shooting simple site videos closes premium clients.
They also break down the jump from contractor to developer. Wade and Ty reveal how they launched a dedicated holdings company to fund their own private builds and fully retire in ten years.
Links & Resources Mentioned:
- Timber Elite Construction: View Wade and Ty's recent projects at https://timbereliteconstruction.com/
🕒 Timestamped Key Points
00:00 Hitting an absolute rock-bottom week with zero cash flow
02:00 Building a 140k custom deck and roof extension
08:00 The operational danger of running multiple sites yourself
15:00 Why relying on word of mouth leaves your pipeline vulnerable
20:00 Using simple site videos to close high margin contracts
28:00 Launching a holdings company to fund private developments
33:00 The exact roadmap to transition a 54-year-old foreman off the tools
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Eitan Bendesky runs Statera Design & Build in San Diego, California. He reached a breaking point running 45 concurrent projects and generating 2.5 million dollars in sales, but keeping zero net profit. Waking up at three in the morning to fight site fires failed to fix his broken foundation. He was bleeding cash to cheap subbies and quoting high-end builds using broken spreadsheets.
In this episode, Eitan explains how he stepped back from the brink of quitting. He fired underperforming staff who refused to say no to bad jobs and replaced unreliable trades to protect his margins. He details his shift from burnt-out founder to true CEO by tracking real financial data in QuickBooks and enforcing strict site rules. Eitan also breaks down the boundaries required when hiring his wife as the Director of Operations. By finally turning down bad projects, he aims to drop his total volume and secure 500 grand in pure profit.
Links & Resources Mentioned:
- Statera Design & Build: Visit Eitan's website at https://www.staterasd.com/
- The PSR Method: The "Problem, Solution, Recommendation" management framework Eitan uses to force his team to solve their own site issues.
🕒 Timestamped Key Points
00:00 Transitioning to a true CEO
03:00 The danger of running 45 projects at once
05:00 Bringing a spouse into the business as Director of Operations
10:00 Why working 24 hours a day cannot fix structural problems
15:00 Quoting high-end builds with broken spreadsheets
20:00 Why hiring cheap subbies forces you to pay twice
25:00 Firing team members who refuse to say no to bad jobs
30:00 Implementing the problem, solution, recommendation framework
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Helena and Emily from The Arrow Agency break down exactly how to secure a predictable pipeline and stop competing on price. Relying completely on word of mouth leaves your schedule entirely out of your control, forcing you to take cheap jobs just to stay busy.
In this episode, they detail how to filter out inadequate budgets using strict website forms and automatically nurture cold traffic using a CRM. They also share exactly how a Perth builder generated 2.8 million in custom home contracts from just a 12 grand ad spend over six months.
Links & Promotions Mentioned:
- The Arrow Agency Website: Visit thearrowagency.com.au
- Free Resources: Access foundational marketing guides, agency qualifying questions, and sales conversion tools directly on their site.
🕒 Timestamped Key Points
00:00 The danger of unpredictable word of mouth referrals.
03:00 Structuring a marketing funnel for high-involvement construction decisions.
05:00 Defining your exact client tier to repel unqualified leads.
12:00 Using CRM software to automatically track and follow up with incoming traffic.
16:00 How promoting general services invites aggressive price-shopping.
20:00 Presenting quality assurance systems to command high project margins.
22:00 The financial risk of pausing your advertising during busy months.
34:00 Securing 2.8 million in contracts from a 12 grand ad budget in Perth.
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Ken Longshaw lost his capital during the 2008 financial crisis. After rebuilding his building company in the Southern Highlands, he found himself trapped quoting flat ten percent margins and surviving on a brutal two percent net profit.
In this episode, Ken details the exact operational shifts he used to break the local pricing trap and push his net margin to 19.5 percent. He explains how reviewing real financial data with transparent peers gave him the confidence to raise his rates. Ken also breaks down how paying a virtual assistant 12 dollars an hour stopped his midnight invoicing, allowing him to buy back 45 hours a week and take a 20-day holiday to Japan without a single phone call from the site.
Programs Mentioned:
- The Freedom Finder: The time-audit tool Ken used to identify the low-hanging fruit and buy back 45 hours of his week.
- The Quote Action Plan: The sales presentation document used to build client trust and stop competing solely on price.
- TPB Boardroom: The elite membership tier Ken joined to review real numbers with transparent peers and escape the ten percent margin trap.
🕒 Timestamped Key Points
00:00 Buying back 45 hours a week
02:00 Losing capital on a massive build during the 2008 financial crisis
05:00 Pivoting to a new market in the Southern Highlands
07:00 Building client trust to secure profitable contracts
10:00 Using your website to pre-qualify profitable leads
13:00 The danger of taking pricing advice from local competitors
14:00 Surviving on a two percent net profit margin
15:00 Using a virtual assistant to stop late night invoicing
19:00 Taking a 20 day holiday without a single site emergency
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
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Matt Price, owner of Right Price Remodeling in Whitman, MA , went from cramming three full-time jobs into one day to successfully buying back 40 hours a week. Instead of putting out daily site fires and guessing margins by checking his bank account, Matt systemized his operations to reclaim his time and scale profitably.
In this episode, Matt details the psychological jump required to step off the tools and embrace the identity of a business owner. He breaks down how implementing the PSR method forces site supervisors to solve their own problems. You will learn how to track true labor margins, stop bleeding cash on excessive material runs, and launch a 1% referral program that funds local youth sports while driving highly qualified leads.
Links & Resources:
Right Price Remodeling: Follow them on Facebook and Instagram at @RightPriceRemodeling
Contact Matt Price: You can call his team directly at 781-987-3137.
Email: matt.price@rightpriceremodeling.com
🕒 Timestamped Key Points
00:00 The reality of cramming three full-time jobs into one day
02:00 The financial risk of checking bank statements to guess margins
04:00 Stopping the multiple lumber yard runs that drain profit
06:00 Using a one percent referral program to fund local youth sports
08:00 Buying back forty hours a week by systemizing daily operations
10:00 The hidden family cost of estimating jobs at the dinner table
12:00 Using the PSR method to force site supervisors to solve problems
16:00 Overcoming the guilt of stepping off the tools
20:00 Learning from a fifteen thousand dollar quoting mistake
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
Subscribe to our channel for weekly, actionable insights. Tailored to help you grow a profitable construction business.
Want to Join our coaching program? Or just speak to one of our team to see if it's the right fit for you? Hit the link below. Everything you need is there!
https://tinyurl.com/tpb-yt
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Nick Clements runs YourQS, an estimating firm operating across New Zealand and Australia. He exposes the exact pricing errors actively bankrupting residential builders. Nick explains why guessing labor hours and relying on square meter rates causes companies to run out of cash before the build is finished.
This episode details the fatal flaw of accepting a ten percent margin and ignoring escalation clauses on fixed price contracts. Nick explains how to secure highly profitable contracts by adding a business markup directly on top of your standard labor charge-out rates. He shares the exact framework one builder used to increase their markup to 53 percent while maintaining their sales strike rate.
Nick outlines how to control your work in progress by securing strict sub-trade quotes and building contingency buffers to protect your bottom line.
Links & Promotions Mentioned:
- YourQS Special Offer: Get $1,000 off your first project with YourQS (Mention the podcast!)
- New Zealand Builders: Visit yourqs.co.nz or email inquiry@yourqs.co.nz
- Australian Builders: Visit yourqs.com.au or email inquiry@yourqs.com.au
🕒 Timestamped Key Points
00:00 How one builder secured a 53 percent markup
01:30 The danger of operating without a true margin
02:40 How poor scoping destroys company cash flow
05:30 Structuring fixed price contracts with escalation clauses
10:00 Why charging by the square meter bankrupts companies
12:30 Forecasting actual labor hours to protect profit
16:00 Pricing setup time for smaller site tasks
20:00 Presenting quality assurance systems to command higher margins
23:30 Using an independent QS to secure progress payments
24:40 The Belmont build mistake that cost thousands of dollars
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
Subscribe to our channel for weekly, actionable insights. Tailored to help you grow a profitable construction business.
Want to Join our coaching program? Or just speak to one of our team to see if it's the right fit for you? Hit the link below. Everything you need is there!
https://tinyurl.com/tpb-yt
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Michael Day of Elite Contracting Services explains how he runs a highly profitable custom home building company with a lean team of five. By acting as a paper contractor and subcontracting all labor and estimating, he drastically reduces his financial risk and overhead.
Michael breaks down his exact cost-plus pricing strategy, showing how line-itemizing project management labor before adding a 13.5 percent markup protects his margins. He also shares how a surprise three-week jury duty stint forced him to systemize his daily tasks , how he uses a one percent referral program to win custom builds , and his ultimate exit plan to transition the company into an Employee Stock Ownership Plan.
Links & Promotions:
- 1 percent referral program: https://info.theprofessionalbuilder.com
- Quality control checklists: https://info.theprofessionalbuilder.com
- The Profit Builder's Playbook: https://profitablebuilderbook.com
🕒 Timestamped Key Points
00:00 Taking over a failed luxury estate build
02:00 Managing high risk architectural features and site utilities
05:00 Why operating as a paper contractor reduces overhead
08:00 Structuring cost plus contracts to hit twenty five percent margins
10:00 Outsourcing estimating to remote workers
14:00 Using drones for high level site quality control inspections
29:00 How three weeks of jury duty exposed operational bottlenecks
29:56 Transitioning your building company to an employee owned model
34:21 Using a one percent referral program to win custom jobs
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
Subscribe to our channel for weekly, actionable insights. Tailored to help you grow a profitable construction business.
Want to Join our coaching program? Or just speak to one of our team to see if it's the right fit for you? Hit the link below. Everything you need is there!
https://tinyurl.com/tpb-yt
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Ernest and Albert Cantu of SolidWork LLC in Amarillo, Texas, used to work twelve-hour days managing constant site chaos. By executing strict delegation protocols, they bought back twenty hours a week to spend with their growing families.
This episode breaks down the exact operational shifts required to scale your business effectively. The brothers detail how to execute the Stop, Automate, Delegate principle, use virtual assistants to clear administrative bottlenecks, and force the crew to bring solutions to the table.
Resources & Programs Mentioned:
- The SAD Principle: The Stop, Automate, Delegate framework used to reclaim control of their schedule.
- The PSR Protocol: The accountability system used to force employees to bring solutions instead of problems.
- The 1% Referral Strategy: The marketing system the company is implementing to generate high-quality leads.
🕒 Timestamped Key Points
00:00 Escaping the twelve-hour workday
01:30 The reality of the business owning your schedule
03:00 Shifting from reactive management to active direction
04:00 Forcing employees to bring solutions
06:00 Buying back twenty hours a week
07:30 Why you cannot scale a broken system
09:00 Executing the Stop, Automate, Delegate principle
11:00 Using virtual assistants for admin relief
13:00 Defining exact responsibilities for your team
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
Subscribe to our channel for weekly, actionable insights. Tailored to help you grow a profitable construction business.
Want to Join our coaching program? Or just speak to one of our team to see if it's the right fit for you? Hit the link below. Everything you need is there!
https://tinyurl.com/tpb-yt
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Dean Julian, director of DLJ Builders, transformed his company from a net loss to an 18 percent net profit. He reveals how to stop cash leaks on renovations and properly price preliminary site costs to scale into bespoke new builds.
The episode covers the shift from site work to company management. Dean explains how to replace twenty-dollar tasks with standard operating procedures to protect your time. He also details his client research strategy and the rigorous quality control checklist used to catch subcontractor mistakes.
Resources & Programs Mentioned:
- The Professional Builder Programs: Dean's progression from the Growth Accelerator into the Boardroom mastermind.
- The 1% Referral Strategy: A free offline networking method to generate warm leads.
- The 287-Point Quality Control Checklist: A system to spot site defects before the client
🕒 Timestamped Key Points
00:00 The reality of operating at a net loss
03:00 Translating international architecture to local building codes
12:00 Why guessing your markup destroys company cash flow
16:00 The danger of ignoring preliminary and general site costs
26:00 Using video testimonials to win high-end contracts
32:00 Stopping twenty-dollar admin tasks to protect your professional value
52:00 Managing subbies and enforcing a strict quality control checklist
55:00 Why your sales process must include a one-year follow-up
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
Subscribe to our channel for weekly, actionable insights. Tailored to help you grow a profitable construction business.
Want to Join our coaching program? Or just speak to one of our team to see if it's the right fit for you? Hit the link below. Everything you need is there!
https://tinyurl.com/tpb-yt
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Ben is the director of Built-in Insurance Brokers, a firm exclusively protecting the construction industry from catastrophic financial loss. He exposes the fatal gaps in generic retail liability policies, explaining how a simple occupation mismatch or the standard "building defects exclusion" can leave you completely uninsured against million-dollar leaky home lawsuits.
Owen and Ben also break down the operational risk of underinsuring your tools against floods. They detail the exact administrative process required to force homeowners to secure their own contract works cover before your crew steps on site for a renovation.
If you want to access the free Top 10 Risk Review checklist or schedule a zero-obligation insurance audit to see what you are actually covered for, visit their website at https://builtininsurance.co.nz/
🕒 Timestamped Key Points
00:00 The 900 thousand dollar leaky home lawsuit
05:00 Why online retail insurance policies fail on site
08:00 The danger of underinsuring your tools against floods
10:00 Why homeowners must buy contract works insurance
13:00 Securing proof of cover before starting renovations
15:00 The reality of the building defects exclusion
20:00 Why roofers have zero cover for water ingress
26:00 Matching your exact occupation to your liability policy
28:00 Auditing your site risk with a specialist broker
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
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Richard, CEO of ProCalc, details the financial drain of information asymmetry in the residential building market. Data from over 50,000 projects reveals that 93 percent of contractors lose four weeks annually pricing jobs they do not win.
He explains the collaborative estimating mechanism used to test a client's budget upfront. This process identifies the one in five prospects capable of funding your work in the first hour of engagement.
The episode covers the operational math behind gross profit margins. Richard outlines how operating below 20 percent leaves zero capital for overhead. He shares how a 10 thousand dollar catered handover event generates highly qualified leads from past and future clients.
To learn more and access a free 7-day trial of the estimating software, visit Richard at ProCalc.com.au
🕒 Timestamped Key Points
00:00 Why 93 percent of builders waste four weeks a year
05:00 The danger of client information asymmetry
11:00 How to automate your client education sequences
18:00 Eradicating blind estimating with ProCalc data
22:00 Identifying the one in five clients who can actually pay
38:00 The reality of running on a 10 percent margin
40:00 Utilizing high-end housewarming parties for marketing
46:00 Differentiating your business in a cheap market
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
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Marti sits down with Danny Flood, founder of School of Growth Hacking and author of Unlimit. Danny specializes in helping business owners identify operational bottlenecks to scale their revenue. He explains the exact process owners use to shed their original builder identity and step away from daily site management.
Danny reveals his specific framework for auditing time to eliminate zero-dollar activities. He explains the financial mechanism to secure cash flow through upfront payments. He also shares a customer care system using milestone gifts to maintain client momentum during the build.
This episode provides a blueprint for stepping out of daily operations. You will learn how to use AI to compress document analysis and how to hire targeted freelancers to regain your weekly schedule.
Resources from this episode:
- Get a copy of Danny's new book, Unlimit, at unlimitbook.com
- Join his mastermind for entrepreneurs, the Superhuman Society at https://www.skool.com/the-superhuman-society-4294/about
- Visit his personal website at dandanflood.com or look up "DanDanFlood" to connect on social media
🕒 Timestamped Key Points
- [02:00] Identifying operational bottlenecks to scale revenue
- [05:30] Eliminating zero-dollar activities from your daily schedule
- [07:00] Determining your specific genius zone to drive company growth
- [11:00] Securing steady cash flow by collecting payments upfront
- [13:00] Using milestone gifts to maintain client enthusiasm
- [16:30] Hiring targeted freelancers for specific project tasks
- [18:00] Using AI to compress industry research timelines
- [27:00] Shedding the builder identity to scale operations
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
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Marti sits down with Michael Pilcher, founder of Michael Pilcher Builder in Harcourt, Central Victoria. Michael runs a highly profitable boutique construction company managing a $10 million pipeline without working past 5:30 PM. He explains how setting strict personal boundaries helps him avoid burnout while keeping the business running smoothly.
Michael breaks down his operational structure for protecting margins on custom homes and renovations. He details how forward-casting budgets and back-costing quotes stop his team from bleeding cash on site. He also shares how adopting Xero Projects saved his project manager 10 hours a week in administration.
If you are drowning in site administration or eating into your weekends to price fixed-price contracts, this episode provides a clear operational blueprint to get your time back.
🕒 Timestamped Key Points
- [01:00] Starting a construction company at 24 years old
- [04:30] Why focusing on high quality eliminates the need for paid marketing
- [10:45] The 45-minute travel rule to stop wasting dead time on the road
- [13:00] Using forward casting to isolate expected profit before the build starts
- [16:30] Why upskilling your leading hand beats hiring an expensive external manager
- [18:30] How setting a strict 5:30 PM cutoff completely protects your family time
- [20:00] Viewing money as a standard material to remove financial anxiety
- [26:30] Saving 10 hours of weekly administration using time-tracking software
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
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Owen sits down with Matt Banks, Head of Boardroom at The Professional Builder, to discuss the operational realities of scaling a construction business past the $5M mark. Matt works directly with builders managing up to $25 million in revenue, and he sees the exact same bottlenecks crippling established companies. When builders expand too fast into joint ventures without a solid foundation, their operations become a cash consuming machine that bleeds margins dry.
Matt breaks down how isolation leads to catastrophic decision-making. He reveals why profit is an unnatural state in a building company and why leaving it up to your team will slowly erode your cash flow over time.
If you are struggling with bloated overheads from too many software subscriptions or navigating the transition from a project manager to a true business owner, this episode provides the exact blueprint to make yourself completely redundant.
🕒 Timestamped Key Points
- [04:00] The mindset shift from anxious startup to $25M boardroom operator
- [08:00] Why fast expansion turns your business into a cash consuming machine
- [11:00] How the top 5 percent of builders utilize AI without blowing out overheads
- [15:00] The painful transition from project manager to an actual business leader
- [20:00] Why doing business alone is the absolute biggest bottleneck to scale
- [24:00] The exact steps to make yourself completely redundant in your building company
- [28:00] Why bloated software subscriptions are destroying your net profit
- [32:00] How to mark up labor correctly to survive the massive apprentice shortage
- [44:00] Why profit is unnatural and how your team will slowly erode your margins
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
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Owen sits down with Mike Andes, founder of Augusta Lawn Care and Copilot CRM in the US, to unpack the brutal reality of scaling a home service empire. Mike explains why the business owner is almost always the primary bottleneck for growth. Instead of blaming the economy or underperforming subbies, he reveals how brutal humility is the only way to identify your skill deficits and break through revenue ceilings.
They dive into the exact mechanics of protecting your margins by raising prices, and why being the first company to submit a quote gives you a massive 70 percent win rate. Mike also shares his Trinity of Trades compensation model, utilizing pay for performance, open book management, and profit sharing to build a fiercely loyal crew.
If you are bleeding cash, struggling to manage staff, or working 16-hour days at the expense of your marriage, this episode breaks down the 4L Framework to get your operations back on track.
🕒 Timestamped Key Points
- [02:04] Dropping out of medical school to build a home service empire
- [06:24] Why being the first to quote secures a 70 percent win rate
- [08:32] How refusing to raise prices exposes a lack of marketing confidence
- [09:04] The $210,000 cost of losing a one percent profit margin
- [13:42] Using the Trinity of Trades to build a highly motivated crew
- [15:20] Creating a 21-stage career roadmap for your staff
- [19:46] Why the business owner is the ultimate growth bottleneck
- [23:01] The 4L Framework for removing operational constraints
- [41:04] Why divorce is the number one reason home service businesses collapse
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
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Marti sits down with Simone McKenzie, CEO of Core Refurbishments in Western Australia. Simone opens up about the brutal reality of staring down a $250,000 debt and nearly going bankrupt. She explains how keeping underperforming staff and tolerating toxic clients almost cost her the entire business. By shifting her focus strictly to retirement living and utilizing a subcontractor only model, she completely rebuilt her operations.
Simone shares the exact steps she took to dig out of a massive $150,000 tax debt, starting with cutting the dead wood and aggressively raising her margins. They discuss how to stop bleeding cash on missed variations by ditching messy spreadsheets for proper project management software. If you are struggling with fixed price contracts or letting bad clients dictate your worth, Simone's turnaround story is the ultimate blueprint for taking back control.
🕒 Timestamped Key Points
- [00:00] Staring down a massive $250,000 company debt
- [05:58] The brutal reality of taking responsibility for other people's money
- [07:28] Why you must cut the dead wood from your team immediately
- [08:14] The absolute terror of raising your margins to survive
- [09:18] Firing toxic clients who refuse to pay what you are worth
- [11:00] Building a subbies only model for retirement living projects
- [13:20] How to stop losing thousands of dollars on missed site variations
- [18:26] Transitioning from being a mate to an assertive business leader
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
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Owen sits down with Rick, founder of Estimating Online, to expose the brutal truth about pricing building projects. For years, the industry relied on pumping out free estimates and playing the volume game, hoping to land a few contracts. Rick explains why this outdated model treats your expertise like a cheap commodity and slowly drains your margins.
Rick shares his experience from running Blue Level Estimating. He was doing six or seven quotes a day, but his builders were still losing jobs because clients were given unrealistic budgets by architects. He breaks down exactly why you must charge for quotes, how to filter out bad subbies, and why deducting your estimating fee from the final fixed price contract is a massive mistake.
They also dive into the danger of trying to do everything yourself. Using a brilliant sports analogy, Rick and Owen explain why hiring elite specialists is the only way to scale a profitable construction company and get off the tools for good.
🕒 Timestamped Key Points
- [04:45] Why $120k in-house estimators are a thing of the past
- [07:38] The danger of playing the volume game with quoting
- [09:50] Why charging for quotes is no longer taboo
- [11:00] Why you must never credit the quote fee back to the client
- [16:42] The harsh reality of quoting against bad architectural budgets
- [19:10] The physical cost of building a software company
- [24:18] Why relying on generalists will cap your business growth
- [28:23] The sports playbook for hiring elite specialists
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
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Owen sits down with Leon Sokolski, founder of Lokal Engage, to break down why having a pretty website is actually bleeding your building company dry. Leon explains how to turn your digital presence from an online brochure into a 24/7 sales rep that protects your margins, filters out tire kickers, and pre-qualifies your ideal clients.
They dive into the brutal reality of scaling a business and the toxic trap of misaligned partnerships. Leon shares specific strategies for increasing website conversions, from creating a bold site policy guarantee to using the sawdust strategy for repurposing video content. They also unpack why AI is about to force operational efficiency across the building industry and how you can get ahead of it.
Get the free Website Conversion Audit Checklist mentioned in this episode here: https://docs.google.com/document/d/16-5OBxFuTIL5pX7b_1bL_X_pwTU-4bb-/edit?usp=sharing&ouid=111866581252287131581&rtpof=true&sd=true
🕒 Timestamped Key Points
- [03:22] The critical difference between driving traffic and actually converting leads
- [06:22] Why specific messaging is the ultimate needle mover for your site
- [10:50] How a 1% margin increase saves you $210,000 in required revenue
- [14:18] Using a $50 nail jar policy to weed out bad subbies
- [16:44] Why case studies are about them, but testimonials are about you
- [25:10] The sawdust strategy for getting a massive return on video content
- [30:36] The brutal reality of misaligned business partnerships
- [36:43] Why AI will aggressively bunny hop software uptake in construction
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
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Owen sits down with Craig, General Manager of HazardCo Australia, to unpack the brutal reality of scaling a construction team and protecting your business. Craig explains why the old "she'll be right" attitude toward site safety is a massive liability that can rip a building company apart. Instead of drowning in hours of daily paperwork, Craig reveals how the top builders turn compliance into a streamlined growth enabler.
They also dive into the exact playbook for scaling a team without burning out. Using a brilliant football analogy, they discuss why the crew that gets your business to $2M might not be the crew that gets you to $5M. Craig shares his Donut Chat onboarding hack and explains why you must actively build a substitute bench of talent to avoid being held hostage by underperforming staff and subbies.
🕒 Timestamped Key Points
- [02:00] Protecting the person at the top of the ladder
- [04:48] Why the "she'll be right" attitude destroys building companies
- [07:33] The fatal cost of poor site leadership
- [11:00] How COVID forced site admin out of the filing cabinet
- [24:00] Using the "ICE" filter to protect your gross margin
- [31:09] The Wrexham strategy for replacing outgrown staff
- [34:14] Why you must build a substitute bench of talent
- [36:40] The "Donut Chat" hack for onboarding new hires
- [42:47] Turning a 3-hour admin grind into a 30-minute system
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
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Marti sits down with Stanley Henry, founder of The Attention Seeker in Auckland, New Zealand. Stanley's agency transforms standard companies into viral powerhouses, generating up to 10 million organic views a month. He explains why builders who rely purely on word of mouth are actually just subcontractors with no real equity. When the market dips, they end up bleeding cash and fighting on price.
Stanley shares the specific strategy of separating marketing content from sales content, explaining why showcasing finished projects only works for due diligence, not for getting discovered. They also discuss how building a personal brand allows you to become the most expensive option in your market, and why employee-generated content is the ultimate tool to attract better subbies and project managers.
🕒 Timestamped Key Points
- [01:03] Why 10 million monthly views is the target
- [04:00] The retention graph secret for organic growth
- [08:19] Splitting audiences for personal and company brands
- [12:20] Employee-generated content for hiring top tradesmen
- [21:19] The easy, repeatable content system
- [26:50] Why "document, don't create" fails without a team
- [33:10] Why finished project photos are sales, not marketing
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
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Owen sits down with Haydn, founder of Price to Plan, who transitioned from running his own building company to managing a team of 25 staff and 18 estimators. Haydn shares the story of how a nine-month recovery from surgery forced him off the tools and into the office, where he realized most builders are reactive, stressed, and quoting jobs they actually hate.
Haydn breaks down his "15 category" system for classifying project complexity and explains why he stopped hiring carpenters to do estimates and started hiring engineers instead. They also cover how to use "Love Letter" questions to filter out tire kickers and why getting a client to make a small time or emotional commitment upfront stops you from wasting weekends on free quotes.
🕒 Timestamped Key Points
- [02:37] The two biggest mistakes builders make: Reactive qualifying and rushing estimates
- [04:20] "I really don't want this job, but I need it"
- [07:30] The "Love Letter" question that filters out bad leads
- [12:30] Using Time, Emotional, and Financial micro-commitments
- [22:40] How a 9-month surgery recovery forced him off the tools
- [32:40] Why engineers make better estimators than carpenters
- [36:40] The 15-category system for project complexity
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://tinyurl.com/tpb-yt
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Owen sits down with Dmitry Alexin, founder of Handoff.ai, to discuss how artificial intelligence is finally fixing the most painful bottleneck in construction: estimating. Dmitry explains why "file cabinet" software is outdated and how AI agents can now handle the heavy lifting of back-office admin.
They dive into the specific strategy of getting bids out faster, which is doubling close rates for builders. Dmitry reveals the dangers of using outdated pricing books (like RS Means) which can leave estimates off by hundreds of thousands of dollars. They also cover how to use detailed AI-generated scopes to charge premium fees for proposals instead of working for free.
🕒 Timestamped Key Points
- [03:00] Stop being an office admin: Delegate to AI agents
- [05:00] Why current software is just a "digital filing cabinet"
- [12:22] The danger of estimating with a physical book
- [16:50] How speed doubles your win rate
- [18:00] Why you don't need 100 leads if you fix conversion
- [19:20] How to charge $1,000 for a detailed bid
- [25:00] If your competitor uses AI and you don't, you lose
-
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
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Marti sits down with Steve Glover from Paragon Homes in Toowoomba, Queensland. Steve shares his journey from battling in the "race to the bottom"—where the winner was whoever had the smallest number on the page—to running a high-end architectural building company with nearly $20M in revenue.
Steve reveals the specific "Design Experience" model that allows him to charge a $3,300 prelim fee and achieve a massive 90% conversion rate. They also discuss the dangers of "margin creep," the importance of transparent cost-plus pricing, and the personal health wake-up call that saw Steve drop 14kg to get his energy back for the business.
🕒 Timestamped Key Points
- [09:26] The "Race to the Bottom" pricing trap
- [11:56] Why volume builder tactics (margin creep) destroy trust
- [14:56] Scrapping 50 plans to focus on custom design
- [16:44] Charging a $3,300 base fee for prelims
- [20:10] How to achieve a 90% conversion rate
- [21:28] The danger of running at 150% capacity
- [25:24] Using percentage-based overhead recovery
- [06:13] The health wake-up call: From 128kg to fit
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://linktr.ee/theprofessionalbuilder
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Marti sits down at the Beehive with Chris Penk, New Zealand's Minister for Building and Construction, to tackle the regulatory roadblocks slowing down sites across the country. Chris discusses the government's push to make building faster, easier, and more affordable by attacking the root causes of council delays.
They dive into the "three P's" of his agenda: People, Products, and Processes. Chris explains the plan to overhaul the liability model so councils aren't paralyzed by risk, forcing accountability back onto designers and engineers. He also covers the potential for AI to replace "old mate with a clipboard" in consenting, and the strategy to stop skilled tradies from leaving for Australia.
🕒 Timestamped Key Points
- [01:49] From Navy submarines to Parliament
- [04:38] The goal: Faster, affordable, easier building
- [06:16] Copying Australia: Learning from our neighbors
- [09:03] Why councils are scared of liability
- [10:43] Using AI to speed up consents
- [15:19] Why it is easier for councils to say "No"
- [21:28] Avoiding the "boom-bust" cycle
- [22:04] Addressing the "brain drain" to Australia
- [27:08] The problem with Personal Grievances (PGs)
-
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://linktr.ee/theprofessionalbuilder
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Marti sits down with Nick Avery from Avery Construction, a Victoria-based building company specializing in high-end architectural new builds ($2M–$4M+). Nick shares his journey from starting out "flying by the seat of his pants" after being denied a pay rise, to running a sophisticated operation that no longer relies on hope marketing.
They discuss the massive bottleneck of estimating complex jobs and how Nick reduced his quoting time from 50 hours down to just 10 hours using a Quantity Surveyor (QS). Nick also reveals why he stopped relying on "word of mouth" and proactively targeted 25 local architects, and how implementing a "Default Diary" stopped the daily chaos of being "available all the time."
🕒 Timestamped Key Points
- [02:29] Starting the business after being denied a pay rise
- [08:40] Why staying in the office stops "lag" on site
- [12:00] Current margins: 22% markup vs 12.5-15% cost plus
- [13:05] Why 95% "word of mouth" is a bad business model
- [13:35] The strategy: Sending "Wow Packs" to 25 local architects
- [15:51] Cutting quoting time from 50 hours to 10 hours using a QS
- [16:30] The value of a QS report labeled "A to Z"
- [19:25] Advice for stuck builders: "Be a sponge"
-
The Professional Builder has helped over 3,100+ building companies around the world get more Profit, more Time and Succeed in Selling their Business.
https://linktr.ee/theprofessionalbuilder
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Marti sits down with Martin and Helen, a father-daughter team from NFL Construction in Auckland. Martin opens up about the brutal reality of a rapid growth phase where the business went from 3 to 20 staff, resulting in mistakes that cost "close to a million dollars."
They discuss the specific pricing disaster where a fixed-price project estimated at 8,000 hours blew out to 13,000 hours. Martin and Helen reveal how they stripped the business back to a lean contractor model to slash overheads, implemented rigorous back-costing systems, and now use physical "Lookbooks" to win high-end work without competing on price.
🕒 Timestamped Key Points
- [01:31] From landscaping to commercial decking contracts
- [03:00] Family dynamics: "Whatever doesn't involve a hammer, I do"
- [11:11] The growth trap: Scaling to 20 staff and losing $1M
- [14:40] The blowout: Allowing 8,000 hours for a 13,000-hour job
- [16:29] Using WonderBuild for real-time back costing
- [27:00] Losing a job by $80k to a builder who "starts Monday"
- [27:40] Marketing pivot: Using "Lookbooks" to prove value
- [30:51] Winning high-end work without price resistance
- [33:28] Moving beyond "the accounts lady" label
- [39:16] The goal: Hitting $10M turnover by 2029
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Marti sits down with David Seymour, Deputy Prime Minister of New Zealand and Leader of the ACT Party, inside the Beehive. David opens up about his background in an electrical contracting family, learning early on that "you come in at the end of the job when most of the screw-ups are already made."
They discuss the "unbalanced relationship" of current employment laws, where employers face massive risks just to part ways with underperforming staff. David explains why he believes "no one really knows very much" and why the government needs to stop promising to build 100,000 houses and start letting businesses use "trial and error" to succeed. He also shares the success of Charter Schools (like Vanguard) and why removing rigid union contracts was the key to their performance.
🕒 Timestamped Key Points
- [01:42] Background: Recovering electrical engineer in a contracting family
- [02:00] The reality of construction: "Copper prices" and "screw-ups"
- [03:05] The philosophy: "No one really knows very much"
- [04:44] Winning power without promising "other people's money"
- [10:26] Charter Schools: Why Vanguard Military School works
- [13:15] Union contracts vs. Accountability: The Anzac Day example
- [21:37] The "Bad Relationship": Why firing someone costs $20k
- [22:09] Why more security for employees means fewer job choices
- [26:18] Government as a "Better Owner": Do we need to own a radio station?
- [33:12] Why governments fail when they try to "pick winners"
-
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Marti sits down with Jamie and Brady, best mates and founders of a Brisbane-based bathroom renovation company. They share their journey from running separate sole trader businesses to joining forces over a "drunken conversation" and building a specialized renovation brand.
They discuss the harsh reality of their first year where they acted more like a "marketing agency" than a building company—spending big to block in jobs but realizing at the end of the year they had nothing to show for it. Jamie and Brady reveal how they cut their overheads, implemented a strict "Default Diary" to stop the chaos, and shifted from being "good builders" to actual business owners. They also break down their specific tiered pricing model (marking up jobs under $50k by 60%) and how they are scaling to 13 jobs starting in the new year.
🕒 Timestamped Key Points
- [02:18] Joining forces over a "drunken conversation"
- [04:40] The first year mistake: Acting like a "marketing agency"
- [05:28] First fix: Recalculating overheads and "spending minimization"
- [07:03] Tiered pricing: 60% markup on jobs under $50k
- [08:23] Leadership: Getting subbies to provide solutions (PSR)
- [10:52] The "Default Diary": From doing "10% of 10 tasks" to completion
- [12:01] Why the 10-step sales process is a "Bible"
- [14:32] Scaling to 13 jobs in the new year
- [16:00] Future goal: Expanding down the coastline
-
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Marti sits down with Damian and Katryna from Ellari Homes, a Melbourne-based building company that found a unique niche handling "takeovers" after the massive Porter Davis collapse. They share the reality of navigating that industry chaos and how they transitioned into a stable, profitable custom home business.
They discuss the hard lessons learned about why "chasing every job" is a trap and how shifting their mindset to "chase margins, not jobs" changed their bottom line. Damian and Katryna reveal their specific "Trial Day" hiring process to stop hiring the wrong people, why they finally started charging for prelims to filter out time-wasters, and the incredible story of how they bounced back after their office was destroyed in an arson attack.
🕒 Timestamped Key Points
- [02:21] The Porter Davis collapse: Opportunity vs. Chaos
- [04:20] Charging for prelims: Why "free estimates" attract the wrong clients
- [08:16] The new mindset: "Markup, Margin, Markup, Margin"
- [12:28] Defining an A-Player: "Someone you don't have to babysit"
- [13:48] The "Trial Day" hiring hack: Pay them to prove it first
- [17:36] The win: Completing 8 takeover jobs successfully
- [20:44] Advice to past self: "Slow down" to speed up
- [21:38] Resilience: Turning an office arson attack into an upgrade
-
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Marti sits down with Sarah Lowe, co-owner of a renovation-focused building company (Refresh Renovations). Sarah shares her unique journey from being a school teacher to buying into the construction industry 18 months ago with her husband, driven by a lifelong passion for property.
They discuss the specific challenges of scaling from "small renovations" to full house extensions, the initial discomfort of charging for quotes (and why it's necessary), and the mindset shift required to move from "I have to do it all" to delegating effectively. Sarah also opens up about overcoming "imposter syndrome" as a female business owner in a male-dominated industry and how implementing scorecards has transformed her team's accountability.
🕒 Timestamped Key Points
- [01:23] From school teacher to renovation business owner
- [03:00] Specializing in full house renovations and extensions
- [04:39] Being a female owner: "I feel like I have an unfair advantage"
- [06:45] Overcoming imposter syndrome: "I can do this"
- [07:47] Using scorecards to level up the office team
- [08:41] The goal: Going away for six weeks without the business stopping
- [09:12] The mindset shift: "Can someone else do this?"
- [09:28] Leveraging systems on site so "I don't need to be there"
- [10:18] Connecting with other builders who are "doing what you want to do"
- [12:22] Advice: Keep putting yourself in motivating situations
-
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Marti sits down with Tyrone Galloway from TJ's Kitchens and Bathrooms, a specialist renovation and cabinetry builder based in Hunua, New Zealand. Tyrone shares his raw journey from being "ready to pack it in" just before Christmas last year to doubling his turnover and growing his team from two to ten in under 12 months.
They discuss the critical moment when Tyrone realized he was "running on fumes" and trying to do everything himself, leading to near-burnout. He reveals how he shifted from a poverty mindset to a prosperity mindset, implemented strict sales processes to qualify leads ("fishing for tuna," not just anything on the hook), and built a team structure that allows him to finally take a breath. This is a powerful story of rapid turnaround through clarity, systems, and the courage to ask for help.
🕒 Timestamped Key Points
- [03:58] The breaking point: "I was basically done" before Christmas
- [05:06] The power of back costing in real-time (not just at the end)
- [07:34] Past mistakes: Hiring 14 guys but only making $4k profit
- [11:40] Refining the sales process: Fishing for "tuna" not everything
- [12:39] From 2 people to 10 in under 12 months
- [14:14] The "running on fumes" reality of the last few months
- [15:12] Realizing he was "undervaluing himself" and his skills
- [20:00] Trusting the team: "You're only as good as the people around you"
- [26:06] The crazy goal: Delivering a house a week in two years
-
Our construction business coaching has helped 2,500+ building companies succeed.
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Marti sits down with husband and wife team Ben and Lindsey Ockenden from Perth, Western Australia. They share their rapid journey from a small carpentry crew of two to a team of ten in just six months, transitioning into a full building company specializing in high-performance, lightweight construction.
They discuss the "madness" of their early days—"flying by the seat of our pants" without systems—and the breaking point where Ben was "running on fumes" and ready to collapse. They reveal how they turned it around by embracing builder-specific systems, hiring key staff like a site foreman and VA, and shifting their mindset from "I can do everything" to trusting their team. Ben also shares his ambitious new goal: delivering a house a week within two years.
🕒 Timestamped Key Points
- [02:37] The chaotic start: "flying by the seat of our pants"
- [03:53] Lindsay joining full-time and their son starting his apprenticeship
- [06:00] The breaking point: "You're going to pick me up in A&E"
- [06:50] Finding TPB: The "off-field support staff" they needed
- [11:30] Mindset shift: "Last night I had the best sleep I've had for a long time"
- [12:03] Rapid growth: From 2 people to 10 in six months
- [15:12] Realizing Ben was "undervaluing himself" and his skills
- [19:57] The power of trusting your team and not micromanaging
- [25:55] The crazy goal: Delivering a house a week in two years
-
Our construction business coaching has helped 2,500+ building companies succeed.
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Marti sits down with Kylie Gardner from Gardner Homes, a new build specialist on the Kapiti Coast. Kylie shares her journey from a finance background to running the business side of a 12-person building company with her husband.
They discuss the dangerous trap of feeling like you have to "win them all" to keep the crew busy, and how that mindset kills profitability. Kylie reveals the "stay in your lanes" rule that saved their working relationship, how she stopped seeing herself as "just the admin" to become the Business Development Manager, and the systems they used to stop competing on price. This is a blueprint for couples in construction who want to build a business, not just a job.
🕒 Timestamped Key Points
- [01:38] Falling into the family business from finance
- [02:47] The golden rule for husband/wife teams: "Stay in your lanes"
- [04:12] Separating business talk from family time
- [05:39] Keeping a team of 12 busy through economic ups and downs
- [06:58] Using Rapid QS for accurate estimating
- [11:24] The trap of trying to "win every job"
- [13:06] The power of environment: Being around "millionaires"
- [18:20] Point of difference: Customer experience & testimonials
- [20:39] Changing her email signature to "Business Development Manager"
- [25:09] Advice: "You're not a tree, you're not stuck"
-
Our construction business coaching has helped 2,500+ building companies succeed.
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Marti sits down with Glen Stevenson from Stevenson Construction, a renovation specialist based in Healesville, Melbourne. Glen shares his journey from apprentice to civil site supervisor, and finally to starting his own residential building company. Despite being consistently busy with word-of-mouth work and hitting $1.2M-$1.3M in revenue, Glen realized he had plateaued.
They discuss the subtle but expensive profit leaks that happen in the "gaps" between projects, where overheads keep running but income stops. Glen reveals how getting clarity on his financials helped him identify a $75k loss on a single project and how shifting his mindset from "doing it all" to delegating has been the key to his recent growth. This episode is perfect for builders who are busy but feeling stuck at the same revenue level.
🕒 Timestamped Key Points
- [01:36] From civil site supervisor to residential builder
- [04:35] Hitting the $1.2M revenue plateau
- [05:45] Clarity on what they weren't doing (marketing)
- [06:29] Leaking money in the "gaps" between projects
- [07:39] Doing the program before the build starts
- [08:20] The $75k loss on a single project
- [11:40] Working the wife out of the business (or not?)
- [13:37] Using BuildExact for 10 years
- [15:13] Mindset shift: "You can't do it all yourself"
- [16:51] Advice: Don't be afraid to ask for help
-
Our construction business coaching has helped 2,500+ building companies succeed.
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Marti sits down with Dylan Mansell, a second-generation builder from Moonta Bay, South Australia. Dylan shares his journey from working on site with his dad to navigating the "absolute chaos" of the building boom, where revenue tripled but systems broke.
They discuss the dangerous trap of "busyness doesn't equal profitability" and how Dylan had to stop being a "reactive builder" constantly putting out fires. Dylan reveals how he refined his sales process with a strict qualifying questionnaire to stop wasting time on free quotes, and how shifting his focus from "pleasing everybody" to "working on the top 20%" allowed him to finally get off the tools and lead his team of nine effectively.
🕒 Timestamped Key Points
- [03:05] Starting Next Step Construction in 2019 with his dad
- [03:38] Realizing he had to get off the tools to handle the boom
- [04:40] The "absolute chaos" of scaling without systems
- [07:45] "I was just so burnt out"
- [11:40] Fixing the sales process with a qualifying questionnaire
- [14:25] Point of difference: Customer experience & quality
- [16:12] Advice to younger self: "Slow down" & stop people-pleasing
- [17:57] Expensive lesson: "Busyness doesn't equal profitability"
-
Our construction business coaching has helped 2,500+ building companies succeed.
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Gareth sits down with Chris (Founder) and Hugo (Carpenter/Site Manager) of Marvel Concept Building. Chris shares his raw story of starting the business in 2016, hitting a "really really bad time," and being stuck on a "knife's edge" in "survival mode" for years.
The overwhelm became so "draining" that Chris was ready to "just going to quit". This episode is a deep dive into their turnaround. They discuss Hugo's "massive learning curve" from being on the tools to managing sites , how they stopped information "falling between the cracks" , and how Chris's focus on "becoming a better leader has just changed everything". Now, Chris is able to take his first holiday without being "worried about cash flow or management".
🕒 Timestamped Key Points
- [01:22] On a "knife's edge": The "really bad time"
- [01:50] "We've done nothing but survive"
- [02:49] Coming from a "toxic company"
- [03:18] The "massive learning curve": From tools to computer
- [04:08] The plan: Giving Hugo a buy-in option
- [05:30] What was "falling between the cracks"
- [06:03] The breaking point: "If I don't do this, I'm just going to quit"
- [06:49] The biggest win: "Becoming a better leader has just changed everything"
- [07:35] The power of accountability and maintaining standards
- [11:27] The result: Going on holiday and "not going to be worried"
-
Our construction business coaching has helped 2,500+ building companies succeed.
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Owen sits down with Arch, a 33.5-year military veteran (Marine Aviation & MARSOC) and founder of a commercial and residential general contracting business in Tampa, Florida. Arch shares how he applies the "irreplaceable" leadership and systems experience from his military career directly to his construction company.
They discuss the power of "victorious warriors win first, then go to war"—using military-style "backwards planning" and robust checklists to prevent errors before breaking ground . Arch also shares the "significant loss" he took on his very first job from unsigned change orders, and how that expensive lesson shaped his "contracts are in stone" mindset . This is a masterclass in building a scalable company through systems, leadership, and a plan to win.
🕒 Timestamped Key Points
- [02:46] Why his first partnership didn't work out
- [04:16] 33.5-year military background: leadership & project management
- [04:31] Hiring a bilingual PM (Carlos) was the key to working ON the business
- [06:21] Background in masonry: "Marine Corps was easy" compared to it
- [10:07] Transferable skill: Using aviation checklists to guarantee results
- [10:25] Debriefing: Figuring out "what worked, what didn't work"
- [12:33] "Victorious warriors win first, then go to war" (pre-con planning)
- [17:31] The $25,000 mistake from 3 different plan datums
- [21:11] The "bitch session" that built office/site collaboration
- [26:31] Expensive lesson: "Learned it the hard way on job one"
- [27:21] Taking a "significant loss" from unsigned change orders
- [35:31] Next hires: 3 full-time superintendents & 1 construction admin
- [37:05] The goal: Scaling to the $25M-$30M range
-
Our construction business coaching has helped 2,500+ building companies succeed.
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Crystal sits down with Simone (Majority Shareholder) and Brooke (Operations Manager) from Core Refurbishments, a company specializing only in retirement living refurbishments . Simone shares her raw, vulnerable journey from taking over the business to facing imminent closure just 12 months ago, when she was losing "hundreds of thousands of dollars a month" and felt hopeless.
They discuss the pivotal moments that turned everything around: the "brave" decision to get builder-specific coaching, firing "dead wood" staff , hiring Brooke as a key operational leader , and finally implementing proper margins. This is a powerful story of resilience, honesty ("the numbers don't lie" ), and the strategic decisions that resulted in a massive shift to profitability, rapid client growth from 1 to 7 , and a major contract to expand interstate.
🕒 Timestamped Key Points
- [01:24] Niche: Refurbishments only in retirement living
- [03:36] 12 months ago: "looking at shutting the doors"
- [03:46] The low point: In tears, "I can't do this anymore"
- [04:22] Coach's advice: "get rid of your dead wood"
- [04:29] First change made: Hiring an Operations Manager
- [06:48] Being "brave": Firing staff & fixing margins
- [07:07] The payoff: A 12-month QLD expansion contract
- [07:40] Rapid client growth: 1 to 7 in four months
- [07:56] The turnaround: From losing $100k+ monthly to profit
- [09:17] The hard truth: "Simone, the numbers don't lie"
-
Our construction business coaching has helped 2,500+ building companies succeed.
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Owen sits down with Ben Milgate, a carpenter of 18 years who has successfully transitioned into running his own building company, recently acquiring his builder's license. Ben shares his journey from being a "glorified carpenter" focused on weekly pay to becoming a business owner with a holistic view of annual profitability and systems.
They discuss the critical mindset shift required, the importance of truly understanding business numbers (like operating costs vs. margins) , and how implementing specific tools like a WOW pack and project plan doubled his conversion rate almost overnight (from 20% to 40%). Ben also details his expensive lesson learned from not having a robust variation process and how he's strategically using marketing to transition into higher-end architectural builds under his new brand, Arc.
🕒 Timestamped Key Points
- [01:17] 18 years as a carpenter
- [01:55] Joined TPB as carpenter, got license 6 months later
- [02:43] Mindset shift: From weekly pay to annual profit focus
- [03:36] Understanding numbers: Operating costs vs. margins
- [04:22] Raised prices by 12% based on numbers
- [07:00] Using WOW pack/Project Plan doubled close rate (20% to 40%)
- [08:22] Getting off the tools: Now 80% off
- [14:43] First architectural build underway
- [15:24] New brand "Arc" (ARKH) targeting architects
- [29:56] Expensive lesson: The variation process leak
-
Our construction business coaching has helped 2,500+ building companies succeed.
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John Beshay sits down with brothers James Colbert (Director) and Luke Colbert (Site Manager/2IC) of Culbert Constructions. With 17 years in business, they share their journey from small renovations to specializing in high-end new builds and major renovations.
The Culberts discuss how a genuine care for people drives their high standards, communication, and strong referral base. James opens up about overcoming the limiting beliefs of being a "chippy" to step into a leadership role. They also touch on recent learnings from joining TPB, including the need for targeted marketing even when busy and the importance of systemizing accountability through site meetings and follow-ups as the team grows.
🕒 Timestamped Key Points
- [01:04] 17 years in business: From small renos to high-end builds
- [01:28] Working together as brothers for 15 years
- [02:34] Driving force: Genuinely caring about people
- [03:14] How care shows up: Communication and high standards
- [04:57] Recent TPB learning: Need for targeted marketing
- [05:34] Recent TPB learning: Systemizing accountability
- [06:50] Project highlight: Unique parametric brickwork in Paddington
- [08:57] Biggest lesson: Overcoming limiting personal beliefs
- [10:43] Future goal: Grow the business and elevate the team
- [11:03] Wife involved and invested due to TPB
-
Our construction business coaching has helped 2,500+ building companies succeed.
Subscribe to The Builder’s Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
- 👥 FB Group – https://www.facebook.com/groups/professionalbuilder
- 📸 Instagram – https://www.instagram.com/theprofessionalbuilder/
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
- 📈 Resources For Builders – https://tpb.tools/resources
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Owen sits down with Suman Cherry, founder of Cherry Talent Group, a recruiting firm specializing in the construction industry, particularly custom home builders. With 25 years of experience, Suman shares why finding the right people is the critical first step before implementing any process.
They dive deep into the practicalities of hiring for roles like Superintendents, Project Managers, and Estimators. Suman explains her consultative approach, emphasizing the importance of a structured interview process, identifying core values, asking behavioral questions ("Tell me about a time you failed") , and looking beyond the resume to find candidates who are solutions to specific business pains. She also tackles why money isn't the main reason top talent leaves and how a strong company culture becomes your biggest recruiting advantage.
🕒 Timestamped Key Points
- [01:43] Specializing in construction and custom home builders
- [03:19] Why your people are your business
- [04:40] Hire candidates who are solutions to your pain
- [06:59] Hire slow, fire fast: The intentional process
- [08:50] Asking behavioral questions to reveal core values
- [15:37] Where to source applicants: Passive headhunting
- [16:46] Why top talent really leaves (it's not just money)
- [20:11] The hardest role to fill: Estimators
- [23:59] First steps: Identify what you hate doing & hire for it
- [25:51] Why you need clear SOPs for effective onboarding
-
Our construction business coaching has helped 2,500+ building companies succeed.
Subscribe to The Builder’s Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
- 👥 FB Group – https://www.facebook.com/groups/professionalbuilder
- 📸 Instagram – https://www.instagram.com/theprofessionalbuilder/
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
- 📈 Resources For Builders – https://tpb.tools/resources
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Gareth sits down with Michael Pilcher of Michael Pilcher Builders, a custom home builder in Central Victoria. Michael shares his journey from tradesperson to leading a professional building company, focusing on the rapid growth his business has experienced since 2020.
They discuss the impact of identifying "holes and cracks" in business systems before scaling further and how working with a selections expert elevated their brand to the boutique market. Michael emphasizes the shift from reactive problem-solving to proactive management and the critical role of strong leadership in developing his team. He also shares insights gained from multiple coaching experiences, highlighting why builder-specific support was crucial.
🕒 Timestamped Key Points
- [00:53] Starting 14 years ago at age 23
- [01:19] Growing the team to 9 members
- [01:37] How a selections expert elevated their brand
- [02:54] Identifying system "holes and cracks" before scaling
- [03:17] Using higher margins for fewer, better projects
- [03:58] The shift from reactive to proactive building
- [06:11] Personal learning: The power of strong leadership
- [06:30] A good leader makes good leaders
- [07:54] Building trust and security with clients
- [09:12] Advice: Back yourself and invest in coaching early
-
Our construction business coaching has helped 2,500+ building companies succeed.
Subscribe to The Builder’s Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
- 👥 FB Group – https://www.facebook.com/groups/professionalbuilder
- 📸 Instagram – https://www.instagram.com/theprofessionalbuilder/
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
- 📈 Resources For Builders – https://tpb.tools/resources
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Owen sits down with Alex Havkin of Havcon, a builder scaling his business from $4.5M to over $5M annually. Alex shares his sharp-end journey from pricing jobs at 10% and "walking away with nothing" to implementing premium pricing.
But the real lesson is what happens after you fix your markup.
Alex gives a transparent breakdown of a recent job he signed at a 20% markup that finished at only 9% gross profit. They unpack the critical "profit leaks" that appear at scale: defect management devouring time, the owner becoming the bottleneck, and the urgent need to hire roles like a Contracts Administrator to protect margins on complex projects.
🕒 Timestamped Key Points
- [02:02] The Carpenter's Dilemma: Helping your best guys leave
- [03:29] Why extensions can be more profitable than new builds
- [10:53] The 10% markup that led to "walking away with nothing"
- [12:08] Why a 90% win rate is a red flag
- [13:30] The first big mindset shift: Charging for quotes
- [19:27] Hitting the $5M sole trader scaling ceiling
- [28:41] The 20% markup job that finished at 9% profit
- [30:07] The owner bottleneck: "I can't do that and run other sites"
- [24:21] The #1 advice to his past self: "Just say no more"
-
Our construction business coaching has helped 2,500+ building companies succeed.
Subscribe to The Builder’s Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
- 👥 FB Group – https://www.facebook.com/groups/professionalbuilder
- 📸 Instagram – https://www.instagram.com/theprofessionalbuilder/
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
- 📈 Resources For Builders – https://tpb.tools/resources
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David’s journey didn’t begin on a job site, it started in the boardroom.
After years leading corporate teams, he made a bold shift into building, determined to apply business systems and structure to the trades.
In this episode, David reveals the principles that helped him build a business that runs without him:
- How corporate discipline drives performance and profit in construction.
- The power of accountability and financial visibility.
- Why leadership isn’t about control, it’s about building trust.
If you’re a builder ready to scale beyond yourself, this episode gives you a blueprint rooted in systems, leadership, and freedom.
🕒 Timestamped Key Points
- [00:03:05] Why David left corporate life to start a building company.
- [00:05:13] Spotting opportunity in lakeside construction, how he found his niche.
- [00:06:20] The “retirement project” that became a multi-million-dollar business.
- [00:10:22] Starting from $400 K a year with no salary, how he grew from there.
- [00:11:07] Building structure across multiple locations and teams.
- [00:14:14] When to hire next: David’s rule for growing the right way.
- [00:18:09] Turning sales into a predictable lead machine.
- [00:20:06] Expanding through acquisitions and learning the risk-reward balance.
- [00:26:04] Covid’s toughest lesson, why clarity in contracts protects margins.
- [00:28:35] How financial visibility shifted his confidence and control.
- [00:30:47] The tech stack behind Master Docks’ systems.
- [00:34:25] The leadership shift: accountability before authority.
- [00:36:34] Scaling through acquisitions, building a business-in-a-box model.
- [00:42:24] Why partnership and team trust are his strongest assets.
- [00:43:02] David’s final lesson: keep going, learn fast, and don’t quit.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
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Rudy Marroquin, owner of Atlas Custom Homes, joins Owen to share how he built a thriving building company that no longer depends on him for every decision.
In this episode, Rudy explains how he went from managing every job himself to creating a team that leads with accountability and confidence. He dives into the lessons that helped him trust others, build better systems, and grow his company sustainably.
If you’re a builder scaling beyond $2M, you’ll learn how Rudy’s shift from control to leadership allowed him to grow faster, reduce chaos, and finally step back without slowing progress.
🕒 Timestamped Key Points
- [00:02:50] How Rudy founded Atlas Custom Homes and why leadership became essential
- [00:07:00] Moving from hands-on builder to business leader.
- [00:12:20] Building trust within his team and learning to delegate effectively.
- [00:16:40] Why a leadership culture beats systems alone.
- [00:21:30] How accountability created better communication and consistency.
- [00:26:50] The personal discipline that drives business growth.
- [00:31:10] Letting go without losing control. How Rudy empowers his team.
- [00:36:20] His advice for builders scaling beyond themselves.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
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Daniel’s journey is one every builder should hear.
He started as a plumber, then moved into building and eventually scaled to delivering more than 130 homes a year. From the outside, it looked like success. But behind the recognition and awards came real challenges: budgets blowing out, staff walking away, and the pressure of holding a growing company together.
Instead of letting those setbacks define him, Daniel turned them into the foundation for something bigger. He built Jack, a project management platform designed by a builder, for builders. Today, Jack helps construction companies across Australia and now the US run with greater control, stronger systems, and healthier profitability.
In this episode, Daniel shares his full story: the highs of winning national awards, the lows of staff turnover, and the leadership lessons that shaped how he now builds businesses. If you’re a builder caught between being hands-on and stepping into true business leadership, Daniel’s story will show you what’s possible.
🕒 Timestamped Key Points
- [00:04:15] From plumbing to building, Daniel’s first steps into construction.
- [00:07:40] Scaling up to 130–140 homes per year.
- [00:12:05] Building a 20,000 sqm factory to support growth.
- [00:16:20] The challenges of leading staff and balancing nonstop client demand.
- [00:19:50] How the idea of international expansion began.
- [00:24:30] Daniel’s 2026 target: expansion into the US market.
- [00:29:15] Why leadership and mindset matter as the business grows.
- [00:34:40] Advice for builders caught between hands-on work and executive leadership.
-
Our construction business coaching has helped 2,500+ building companies succeed. Subscribe to The Builder’s Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
- 👥 FB Group – https://www.facebook.com/groups/professionalbuilder
- 📸 Instagram – https://www.instagram.com/theprofessionalbuilder/
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
- 📈 Resources For Builders – https://tpb.tools/resources
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In this episode, Marti sits down with Darryn, founder of Quantity Solutions, to dig into one of the biggest challenges for scaling builders: keeping control of costs while leading bigger teams and higher-value projects.
Darryn shares how builders can shift their mindset around pricing, move from reactive estimating to proactive planning, and position themselves with architects and clients as trusted advisors rather than just order-takers.
We cover:
- The hidden risks in pricing and why most builders leave money on the table.
- How to move from quick estimating to structured cost planning that protects margins.
- The role of quantity surveying in giving you confidence with high-value clients and contracts.
- The leadership shift required to stop being the bottleneck in pricing and build a system your team can trust.
- Why execution risk and poor timeframe management can destroy profit, even when sales are strong.
👉 On top of these insights, Darryn also drops his Top 12 Pricing Tips, a practical checklist every builder can use to tighten estimates and protect profitability.
And as a bonus, Quantity Solutions is offering an exclusive 20% discount on all estimating and QS services for projects booked before October 12th, 2025. Whether it’s full project estimates, cost planning, tender analysis, or contract advice, their team helps builders simplify the complex and build with confidence.
🕒 Timestamped Key Points
- [00:06:40] Why pricing is the silent profit killer.
- [00:11:20] How QS changes the conversation with architects and clients.
- [00:16:50] The danger of “quick estimating” vs structured cost planning.
- [00:21:00] Why execution and timeframes matter more than sales volume.
- [00:25:30] The mindset builders need to lead profitable projects.
- [00:30:10] Top 12 Pricing Tips to sharpen your estimating process.
- [00:34:50] How builders can leverage QS to gain confidence with high-value clients.
- [00:38:40] Exclusive 20% QS offer, support for smarter, stronger projects.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
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In this episode, Owen sits down with Pantelis, a residential builder who went from feeling like a failure—working seven days a week, ten hours a day, with finances going backwards—to building momentum, scaling a team, and creating a business that serves his life, not consumes it.
We unpack:
- The breaking point moment when his kids waved goodbye and he felt worthless inside.
- How taking complete responsibility flipped his results in weeks.
- Why builders must shift from “poverty mindset” to “prosperity mindset” to scale.
- The hidden danger of execution risk and why timeframes matter.
- Why leadership, clarity, and saying “no” to the wrong jobs is the real growth lever.
If you’re a builder stretched between being on the tools and running a multi-million-dollar operation, this conversation is your wake-up call.
🕒 Timestamped Key Points
- [00:05:30] The rock-bottom moment: kids waving goodbye, finances collapsing.
- [00:07:00] Taking ownership and stacking wins instead of chasing your tail.
- [00:09:20] Why tradespeople aren’t taught sales—and how it holds businesses back.
- [00:12:00] Service vs. hospitality: what elite builders actually deliver.
- [00:15:20] Scaling pains: from chaos to clarity with team roles and systems.
- [00:18:40] Picking the right clients and learning it’s okay to say “no.”
- [00:29:00] The poverty vs. prosperity mindset shift that unlocks growth.
- [00:33:00] Execution risk: why timeframes are your biggest financial hazard.
- [00:39:00] Leadership loneliness and why the right network changes everything.
- [00:42:20] Redefining success: from survival to lifestyle, wealth, and impact.
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Show Notes
A growing residential builder shares the uncomfortable truths that forced an identity shift from “on the tools” to business leader. We unpack how paid pre-construction flipped his sales process, why a detailed quote document beat a cheaper competitor for a $1.2M new build, the discipline of PSR 1-3-1 problem solving, and the accountability equation that makes tough conversations doable. We also get into marketing beyond Instagram posts, fixing the accountant relationship, and building momentum when cash is tight.
Key Points
[00:02:14] – "I realised I was working harder than ever and making less money than when I worked alone." A brutally honest reflection on why he joined TPB and what wasn't working in his business.
[00:06:30] – “I started my business just to make ends meet—then I realised it could be something more.” The early motivations: weekend cash jobs, financial pressure, and the leap from teaching to full-time business.
[00:12:17] – "Hiring my first apprentice was terrifying." Why that first hire is harder than it seems, and how most owners default to labour instead of admin support.
[00:19:10] – “We just started our first $1.2M build—here’s what changed.” How leadership, team building, and proper quoting systems led to winning larger, better projects.
[00:23:47] – "We teach PSR 1-3-1: One problem, three solutions, one recommendation." How this simple habit trains your team to solve problems without dumping them on you.
[00:29:11] – “Accountability is just expectations, measurement, and feedback.” How to structure crucial conversations and break the ‘mate vs. boss’ tension.
[00:36:30] – "My tax bill blindsided me—I had $1,000 in the bank and $150K in overdraft." The harsh financial lesson that forced him to switch accountants and take control of his cashflow.
[00:41:22] – “I used to apologise for my prices… now I say it with confidence.” The mindset shift from “please accept my quote” to “this is the professional service we deliver.”
[00:53:10] – "Success is freedom—financially and in my time." Why he wants a business that can run without him, and how he's designing it to get there.
[00:58:40] – "That $1.2M job? We won it because our quote was 40 pages, not four." How quoting depth and a Prelim Package beat cheaper builders—and why he's now charging for every pre-construction engagement.
Follow TPB for more
🖥️ Get your business health audit + free resources here – https://www.theprofessionalbuilder.com
🚀 Book your FREE strategy session: https://tpb.tools/pod-call
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In this episode of The Builder’s Ladder, Owen is joined by Coach Shane to spotlight one of TPB’s members, Rudy Marroquin of Atlas Custom Homes. Rudy’s story is a blueprint for transformation: from 80-hour weeks and razor-thin margins to securing $75M projects with 32% profit margins — all while working fewer hours than ever.
You’ll hear how Rudy tackled the five core dominoes of growth — financial visibility, marketing, sales, operations, and strategic expansion — and how his relentless mindset turned ambitious goals into reality.
Discover the modules and tools Rudy used to systemize his business, why mindset is the hidden multiplier for success, and how builders can break free from being the bottleneck to finally owning a business that runs without them.
Key Points
- 00:00:00 Introduction: Why sales become easy when marketing does the heavy lifting
- 00:02:15 Meet Coach Shane: Specializing in contracts, client management, and compliance
- 00:06:30 Spotlight on Rudy Marroquin — from $4.8M in revenue with negative margins to $75M in secured projects
- 00:09:45 The bottleneck problem: Why owners must decentralize command to grow
- 00:13:20 Step 1 — Financial systems: Back-costing, chart of accounts, and the Plan for Profit calculator
- 00:18:00 From -5% to +32% margins in under 2 months
- 00:20:10 Step 2 — Marketing pillars: Clarity, consistency, and creating a lookbook that wins trust
- 00:25:15 Step 3 — Sales process overhaul: Converting with SPACE (safety, performance, appearance, comfort, economy)
- 00:29:40 Hiring a VP of Sales and building systems that remove the owner from selling
- 00:34:00 Step 4 — Operations: Empowering staff, reducing bottlenecks, and installing site systems
- 00:38:15 Step 5 — Strategic growth: Launching Atlas Custom Cabinets and multi-home developments
- 00:42:10 Lifestyle shift: From 80-hour weeks to 5-hour days while achieving more
- 00:45:00 Key lesson: It’s not about doing more — it’s about doing the right things in the right order
Follow TPB for more
- 🖥️ Get your business health audit + free resources here –https://www.theprofessionalbuilder.com
- 🚀 Book your FREE strategy session: https://tpb.tools/pod-call
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Join Owen and Vinnie as they pull back the curtain on TPB's ambitious summit strategy. Discover why leaving your business for 2-3 days is one of the most important pressure tests you can do, how the "2D to 3D" experience creates breakthrough momentum, and what's planned for the upcoming Gold Coast Summit.
Learn the "Likes, Bests & Next Times" (LBS & NTS) framework you should use after every project, why we're adding family packages to make these events accessible, and how AI will help uncover 100 high-trust referral partners in minutes at the live workshop.
Key Points
- 00:00:00 Introduction: Why TPB is committing to five summits per year
- 00:03:20 The business case: Why expensive events deliver massive member value
- 00:06:40 Going from 2D to 3D: The power of in-person connections
- 00:09:15 The pressure test: Why leaving your business reveals weaknesses
- 00:12:30 LBS & NTS framework: Quantitative vs. qualitative project feedback
- 00:15:45 Gold Coast Summit preview: October 9-10 at Sofitel Broadbeach
- 00:18:20 Summit themes: Becoming the preferred builder and protecting profits
- 00:21:40 Live workshops: Building sales assets and AI referral strategies
- 00:24:10 Family packages: Making summits accessible for the whole family
- 00:26:30 How to reserve your spot: BuildersSummit.com with limited tickets
Discover why the person sitting next to you might have already solved your biggest business challenge, how Simon Manor's elite conversion process gets 80% signup rates, and why the morning activities (ice baths, boxing, ocean swims) set the energy for breakthrough days.
Follow TPB for more:
- 🖥️ Get your business health audit + free resources (including website audit) here –https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
- 🎟️ Reserve your Gold Coast Summit seat: https://builderssummit.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
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One of our members had his business valued at $150K with a 1.5x multiple when he first came to us. Just 18 months later, after systemizing and improving profits to $500K, that same business was worth $1.5M with a 3x multiple. The difference between building a job and building a business asset is worth millions.
Join Marti Amos for the final episode of our eight-part series covering the biggest takeaways from The Profitable Builder's Playbook. Chapter 8 focuses on the ultimate goal: What's your exit strategy and how do you maximize the value of your business?
Learn why most building company owners work 10+ years but their business is worth almost nothing without them, the five-step buy-in process that can 4x your business value, and how to build an asset worth 3-4 times your net profit whether you ultimately sell or not.
Key Points
- 00:00:00 Introduction: Final episode recap and the ultimate business goal
- 00:03:20 Why most builders build themselves a job, not a business asset
- 00:06:40 Business valuation components: Stock, assets, and goodwill explained
- 00:09:15 Setting your Business Maturity Date (BMD) - your 18-month vision
- 00:12:30 Different exit options: Buy-ins, profit sharing, and vendor financing
- 00:15:45 The five-step buy-in process with legal frameworks
- 00:18:20 Intellectual property strategy: License vs. include in sale
- 00:21:40 Why building a saleable business makes it more profitable immediately
- 00:24:10 Simple math: From $300K to $1.5M business value in 18 months
- 00:26:30 Implementation: Calculate your current business value this week
Follow TPB for more:
- 🖥️ Get your business health audit + free resources (including website audit) here –https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
- 📕Get your FREE copy of The Profitable Builders Playbook, just cover shipping: https://www.profitablebuilderbook.com/free
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Join Marti as he breaks down Chapter 7 of The Profitable Builder's Playbook: The 10 Step Sales Process That Consistently Converts. Discover why a good target conversion rate is 50%, yet most building company owners are only winning 20-30% of the jobs they quote.
Learn the complete systematic sales process that converts 60% of qualified prospects, why you should be charging $1,500-$5,000 for detailed pricing, and how to eliminate time wasters while positioning yourself as the professional choice in a competitive market.
Key Points
- 00:00:00 Introduction: From zero projects to $4.1M in six weeks
- 00:03:20 Why most builders treat sales like a lottery and compete on price
- 00:06:40 Step 1-3: Initial contact, qualifying questionnaire, and wow info pack
- 00:09:15 Step 4-5: Professional site visit with your full team
- 00:12:30 Step 6: The prelim budget meeting and charging for quotes
- 00:15:45 Step 7: Budget reality check and creating urgency
- 00:18:20 Step 8-9: Presenting the quote as an action plan with sales choreography
- 00:21:40 Step 10: The natural close and securing signed contracts
- 00:24:10 Overcoming objections: Why clients will pay for professional quotes
- 00:26:30 Implementation: Create your qualifying questionnaire this week
Follow TPB for more:
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
- 📕Get your FREE copy of The Profitable Builders Playbook, just cover shipping: https://www.profitablebuilderbook.com/free
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Mark from Tauranga went from chasing any work to being fully booked out for a year in advance at 20%+ margins after building a great marketing machine. The secret isn't necessarily spending more on marketing - it's answering the four key questions that make clients want to choose you before they even meet you.
Join Marti as he breaks down Chapter 6 of The Profitable Builder's Playbook: Marketing and How to Keep Your Pipeline Full. Discover why sales becomes easier when marketing does the heavy lifting, yet most builders are still waiting for the phone to ring.
Learn the complete Marketing Machine Framework with the three Ms (Market, Message, Medium), the TPB 1% referral system that 8x's your referral leads, and why the real gold mine is in the 25% of people who are 3-12 months away from starting their project.
Key Points
- 00:00:00 Introduction: From chasing work to being booked out a year in advance
- 00:03:20 Why most builders rely on hope marketing instead of predictable systems
- 00:06:40 The Marketing Machine Framework: Market, Message, Medium
- 00:09:15 Answering the four key questions that make clients choose you
- 00:12:30 The marketing calculator: Reverse engineering your lead needs
- 00:15:45 The TPB 1% referral system explained
- 00:18:20 The buyer's pyramid: Why 25% of prospects are the real gold mine
- 00:21:40 Lead magnets and nurturing prospects over 3-12 months
- 00:24:10 Why bad marketing is expensive but great marketing pays for itself
- 00:26:30 Implementation: List 20 people who could refer you ideal clients
Follow TPB for more:
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
- 📕Get your FREE copy of The Profitable Builders Playbook, just cover shipping: https://www.profitablebuilderbook.com/free
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Brian just signed a $750K contract at 25% margin using the Pricing for Profit system. The secret isn't just raising prices - it's knowing what to include that most builders give away for free.
Join Marti Amos as he breaks down Chapter 5 of The Profitable Builder's Playbook: How to Price Your Projects Profitably. Discover why pricing is by far the biggest tool for earnings improvement, and how building company owners are leaving $100K+ on the table every year by not getting this right.
Learn the complete Profitable Pricing Framework that transforms builders from pricing to win work (and making no money) to guaranteeing minimum 20% gross profit on every project. Plus, discover the variation control system that eliminates nasty surprises and dramatically improves cash flow.
Key Points:
- 00:00:00 Introduction: How one builder went from 10% markup to 25% actual gross profit
- 00:03:20 Why most builders price to win work, not to make money
- 00:06:40 Step 1: Creating an accurate estimating process
- 00:09:15 Step 2: Including all your costs with proper markups
- 00:12:30 Step 3: The variation control system for better cash flow
- 00:15:45 Step 4: Labor hour control broken down by stage
- 00:18:20 Step 5: Back costing in real time to catch problems early
- 00:21:40 Overcoming objections: Why clients expect project management fees
- 00:24:10 Implementation: Add project management fees to your next quote
- 00:26:30 How to guarantee profit on every job with daily tracking
Discover why project management should be positioned as a separate professional service, how to break down labor forecasting by stage to stay within 5% of targets, and why daily back costing discipline saves members $2K-$15K per job by catching invoice errors.
Follow TPB for more:
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
- 📕Get your FREE copy of The Profitable Builders Playbook, just cover shipping: https://www.profitablebuilderbook.com/free
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
This mistake costs builders over $100K each in lost profits - and most don't even realize they're making it. Lou thought he was profitable until he learned how to read his numbers correctly and discovered he was actually losing money on most of his projects.
Join Marti as he breaks down Chapter 4 of The Profitable Builder's Playbook: Knowing the Numbers That Drive Your Business. Discover why over half the businesses we see have their profit and loss set up incorrectly, leading to decisions based on false information.
Learn the critical difference between markup and margin that's costing builders hundreds of thousands of dollars, the golden ratios every residential builder must hit, and the Four Levers Profit Calculator that shows exactly which area will give you the biggest bang for your buck.
Key Points
- 00:00:00 Introduction: The costly mistake builders make with their numbers
- 00:03:20 Why builders avoid their numbers and the real cost of ignorance
- 00:06:40 How to set up your profit and loss correctly
- 00:09:15 The golden ratios: Your success benchmarks for profitability
- 00:12:30 Markup vs. margin: The confusion costing builders $100K+ 00:15:45 The Four Levers Profit Calculator explained
- 00:18:20 How to reverse engineer your profit goals
- 00:21:40 Why "I can't get 20% margins in my market" is a myth
- 00:24:10 Controlling work in progress with real-time job costing
- 00:26:30 Implementation: Calculate your actual gross margin this week
Discover why 20% gross margin minimum is non-negotiable to run a real business, how small improvements in the four levers create exponential profit growth, and why numbers are the language of business - ignore them at your peril.
Follow TPB for more:
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
- 📕Get your FREE copy of The Profitable Builders Playbook, just cover shipping: https://www.profitablebuilderbook.com/free
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Building a winning team isn't about finding perfect people - it's about creating the systems that turn good people into great performers. Ben from Twizel keeps half his staff for over five years and runs a $10 million company because he treats his business like a sports team, not a family.
Join Marti as he breaks down Chapter 3 of The Profitable Builder's Playbook: How to Build a Winning Team. Discover why the difference between a $500K builder and a $5M building company owner isn't skill - it's whether they've built a team or built themselves a prison.
Learn the complete Winning Team Framework, including how to establish company values that actually drive behavior, create scorecards that give clarity to both you and your team, and implement the PSR Problem-Solving Framework that will transform how your team approaches challenges.
Key Points
- 00:00:00 Introduction: The difference between $500K and $5M builders
- 00:03:20 Why treating your business like a sports team beats the family approach
- 00:06:40 The Winning Team Framework: Starting with your values
- 00:09:15 Creating scorecards for every role with clear KPIs
- 00:12:30 The four essential meetings every building business needs
- 00:15:45 Hiring for career progression to retain top talent
- 00:18:20 The PSR Framework: Problem, Solutions, Recommendation
- 00:21:40 Why good people aren't too expensive - bad people cost more
- 00:24:10 Creating compelling career paths to attract quality team members
- 00:26:30 Implementation: Rating your team and creating your first scorecard
Discover how one good foreman can save you 20+ hours per week in management time, why accountability through visibility beats micromanaging, and how clear career progression keeps great people while filtering out the wrong ones.
Follow TPB for more:
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
- 📕Get your FREE copy of The Profitable Builders Playbook, just cover shipping: https://www.profitablebuilderbook.com/free
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Fix Yourself First: Why Personal Problems Become Business Problems. Working 12-hour days, constantly firefighting, and having your team dependent on every decision isn't a business issue, it's a leadership issue that starts with you.
Join Marti for part 2 of the Profitable Builders Playbook series as he reveals why the secret isn't working harder on your business, but working harder on yourself first. Discover how Adam from Seattle went from $2.5M to $7M revenue while reducing his hours from 65 to 40 per week, learn the traffic light system for identifying your biggest business constraints, and find out why TPB grew from 12 to 68 people in 18 months using these same principles.
Learn the "last day method" for eliminating tasks you hate, how to design your environment for success, and why your business maturity date creates the accountability you need to escape the builder's hamster wheel.
Key Points
- 00:00:00 Introduction: Personal problems vs. business problems
- 00:03:30 Adam's transformation: $2.5M to $7M with fewer hours
- 00:06:15 How TPB grew 4x in 18 months using self-leadership
- 00:08:45 Step 1: Defining who you want to be and your mission
- 00:11:20 Step 2: Integrating life mission into business values
- 00:14:30 Step 3: Designing your environment for success
- 00:17:40 The friend audit: removing energy vampires
- 00:19:15 Step 4: A to Z operations traffic light system
- 00:22:30 The "last day method" for tasks you hate
- 00:25:10 Step 5: Your business maturity date (BMD)
- 00:27:45 Making your vision public for team accountability
Tune in to discover why how you lead yourself is exactly how you'll lead your business, and learn the systematic approach to fixing personal problems before they sabotage your company's growth.
Our construction business coaching has helped 2,500+ building companies succeed. Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
- 📕Get your free copy of The Profitable Builders Playbook (Just cover shipping): https://tp-b.com/aYmT
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Last year Andrew was stressed, dealing with rollercoaster cash flow and bad apples on his team. His books weren't up to date, he had no financial visibility, and despite having work, the cash wasn't there. Today, he's landing $400-500K jobs at 23% gross profit margin with completely different stress levels.
Join Owen Chambers and Coach Cole as they break down Andrew's 9-month transformation story. Discover how getting the right people off the bus (and the right people on) can actually improve momentum rather than kill it, why financial visibility is crucial for reducing anxiety, and how repositioning from small renos to larger projects changed everything.
Learn the Same Page Plan framework for team alignment, why you should view your business like a sports team (not a family), and how one bad apple really can spoil the whole batch - plus what to do about it.
Key Points
- 00:00:00 Introduction: Coach Cole's Builder Summit highlights
- 00:03:20 Andrew's starting point: stress, cash flow, and team issues
- 00:06:40 The three main areas of focus: team, profit protection, financial visibility
- 00:09:15 Getting people off the bus to improve momentum
- 00:12:30 The Same Page Plan framework for team alignment
- 00:15:45 Why financial visibility reduces business owner anxiety
- 00:18:20 Results: From $140K to $500K jobs at 23% margin
- 00:21:40 Next moves: hiring office manager and pushing to 25% margin
- 00:24:10 The market test vs. opinion on pricing
- 00:26:30 Advice for builders in Andrew's starting position
Tune in to discover how focusing on the fundamentals - people, systems, and numbers - can transform your building business from a source of stress into an energizing venture you control on your own terms.
Our construction business coaching has helped 3,100+ building companies succeed. Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Mark works 60 hours a week running his building company while his foreman works 40 hours - yet Mark only makes $2 more per hour despite carrying all the liability, stress, and responsibility. Sound familiar?
Join Marty Amos as he breaks down Chapter 1 of The Profitable Builders Playbook, revealing why the top 5% of building company owners work just 35 hours per week while the bottom 25% grind through 65+ hour weeks. Discover the Professional Builder Rate formula that shows your true hourly worth, the genius zone matrix that identifies which tasks you should eliminate, and the step-by-step process to buy back one full day per week in 90 days.
Learn why working more hours doesn't equal more money, how to create your stop-doing list, and why the most successful builders focus 80% of their time on high-fun, high-skill, high-value tasks that actually move the needle.
Key Points
- 00:00:00 Introduction: Why great builders get trapped on the hamster wheel
- 00:03:20 The shocking truth about builder earnings vs. hours worked
- 00:05:40 Step 1: Reverse engineering your ideal lifestyle and vision
- 00:08:15 Step 2: Calculating your Professional Builder Rate (PBR)
- 00:11:30 Step 3: The genius zone matrix - mapping skill vs. fun
- 00:14:45 Step 4: Creating your stop-doing list every 90 days
- 00:17:20 Step 5: The Freedom Finder and default diary structure
- 00:20:10 Why systems beat speed every time
- 00:22:30 Action steps: Calculate your current PBR and set targets
Tune in to discover how to escape the trap of working harder for less money and start building a business that works for you instead of the other way around.
Follow TPB for more:
- 📕Get your free copy of The Profitable Builders Playbook (Just cover shipping): https://tp-b.com/aYmT
- 🖥️ Get your business health audit + free resources (including website audit) here, https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Has your Building Company become a prison? Do you focus on making more money but ignore the systems that give them time, ending up trapped in a "busy job with overheads" instead of a real business.
This week’s episode we are sharing a recent podcast that Marti was featured on with Michael Creer from Straight Talk Builder. Marti shares The Professional Builder Rate formula that shows exactly what tasks you should stop doing, why you can't scale chaos or lack of profits, and the two critical growth chokepoints every builder faces at $1-2M and $5-7M revenue.
Learn why builders who succeed focus on four key areas (numbers, systems, people, and vision), how to transition from working IN your business to ON it, and why your biggest competition should be with yourself, not other contractors.
Key Points
- 00:00:00 Why builders create prisons instead of businesses
- 00:03:30 The Professional Builder Rate: calculating your true hourly worth
- 00:07:15 Two critical chokepoints: $1-2M and $5-7M revenue marks
- 00:11:40 Why you can't scale chaos or lack of profits
- 00:15:20 The golden ratios: 20-25% gross margin, 8-12% overheads
- 00:19:45 Direct response marketing vs. traditional advertising
- 00:24:30 Leading yourself, your business, and your team
- 00:28:15 The four Ps: People, Process, Product, and Price
- 00:32:40 Building systems that work without you
- 00:36:20 Exit strategies and business maturity planning
Tune in to discover how to escape the builder's hamster wheel and create a business that gives you both more money AND more time - without sacrificing quality or burning out.
Our construction business coaching has helped 2,500+ building companies succeed.
Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
- 📈 Resources For Builders – https://tpb.tools/resources
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
People don't leave jobs - they leave bosses and opportunities. As your building company grows, your biggest challenge isn't finding good people, it's keeping them aligned and pulling in the same direction instead of operating like individual contractors under one roof.
Join Owen Chambers for the final part of the Builder to Business Owner series as he reveals the Four Ds of CEO leadership: Dollars, Decibels, Discipline, and Direction. Discover how to create a Same Page Plan that gets your entire team rowing in the same direction, why PSR (Problem-Solution-Recommendation) should be a core company value, and how high standards naturally move poor performers out while attracting A-players who want to be part of something bigger.
Learn why your vision must be large enough to fit everyone else's dreams inside it, and how successful builders transition from managing tasks to leading people toward a compelling future.
Key Points
- 00:00:00 Introduction to Part 4: The Leadership Transition
- 00:02:30 The Four Ds of CEO leadership framework
- 00:05:15 Why people leave bosses and opportunities, not jobs
- 00:07:40 Using standards to naturally filter out poor performers
- 00:10:20 Creating a vision big enough for others' dreams
- 00:13:30 The Same Page Plan template and implementation
- 00:16:45 Why PSR should be a core company value
- 00:19:20 Training problem-solving across your entire team
- 00:22:10 Presenting and refining your vision with the team
Tune in to complete your transformation from hands-on builder to strategic leader who develops people, systems, and culture that can operate and grow without your constant involvement.
Our construction business coaching has helped 2,500+ building companies succeed. Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
After 10 months as a one-man bathroom renovation business, Rob was trapped. When you're responsible for everything, you can't take time away - and when you do, you're still on the phone handling emergencies.
Join Owen Chambers and coach Carla as they break down how Rob transformed his Texas renovation business using TPB's hiring framework. Discover why his previous helper didn't work out, how the right job ad attracted A-plus talent instead of 200 mediocre applicants, and the specific strategies that let him take not one but two holidays while his business ran perfectly without him.
Learn the secret filtering techniques that separate world-class candidates from time-wasters, why your job ad needs to market the opportunity (not just list requirements), and how Rob's systematic approach to Google reviews is driving organic leads in his local market.
Key Points
- 00:00:00 Rob's transformation from one-man show to business owner
- 00:03:20 Why his previous helper didn't work out
- 00:05:40 Using TPB's hiring framework for better results
- 00:08:15 Projects finishing ahead of schedule with the right person
- 00:10:30 Taking holidays while the business runs without him
- 00:13:45 Key hiring mistakes builders commonly make
- 00:16:20 The job ad as marketing tool, not just requirements list
- 00:19:30 Filtering techniques: specific email instructions and barriers
- 00:22:40 Matching application complexity to the role requirements
- 00:25:10 Rob's Google review system driving organic leads
Tune in to discover how the right hiring process doesn't just get you help - it gets you freedom to work ON your business while your team delivers quality results on time.
Our construction business coaching has helped 3,000+ building companies succeed. Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Sitting in the office wondering "what does working ON the business actually mean?" You know you should be doing sales, marketing, and numbers - but where do you start when everything feels urgent and important?
Join Owen Chambers for Part 3 of the Builder to Business Owner series as he reveals the A to Z of Operations framework - your business blueprint that maps exactly how leads flow through your company from first inquiry to final invoice. Discover how successful members like Alvin built systems so bulletproof they could close sales while holidaying in Europe, and learn the ICE filter method (Impact, Certainty, Ease) for prioritizing which business systems to build first.
Stop keeping everything in your head and start building a business that runs without you being the bottleneck.
Key Points
- 00:00:00 Introduction to Part 3: Who and How framework
- 00:02:45 The A to Z of Operations visual blueprint
- 00:05:20 Alvin's case study: making sales while on holiday
- 00:08:30 Traffic light system: Red, Orange, Green processes
- 00:11:15 Why you need both process AND person for each step
- 00:14:40 The ICE filter for prioritizing systems (Impact, Certainty, Ease)
- 00:18:20 Examples of critical business processes to systemize
- 00:21:10 Getting everything out of your head and onto paper
Tune in to discover how to create working drawings for your business that ensure it runs smoothly even when you're not there - just like Alvin's team closing deals while he toured Europe.
Our construction business coaching has helped 2,500+ building companies succeed. Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
- 📈Download the A-Z of Operations: https://tp-b.com/IASs
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Stop Being Employee of the Month in Your Own Business
Most builders get trapped being the best employee instead of the business owner. They roll up their sleeves, get their hands dirty, and stay stuck doing $47/hour tasks when they should be building systems and leading people.
Join Owen Chambers as he breaks down Part 2 of the Builder to Business Owner series, revealing how to calculate your Professional Builder Rate (PBR) and create the most important list in your business - your stop doing list. Discover why builders need different skills than tradespeople, the identity shifts from builder to business owner to entrepreneur, and how successful members like Doug systematically bought back their time by delegating everything below their hourly rate.
Learn the formula that shows exactly what tasks you should eliminate, who should do them instead, and how to build your business by design rather than default.
Key Points
- 00:00:00 Introduction to Part 2: Professional Builder Rate
- 00:02:30 Where do you want to be in 12 months?
- 00:05:15 The survival to success business stages
- 00:07:40 Identity shifts: builder to business owner to entrepreneur
- 00:10:20 Examples of member success stories
- 00:13:30 Calculating your Professional Builder Rate (PBR)
- 00:16:45 Building your stop doing list
- 00:19:20 Doug's case study: systematic delegation
- 00:22:10 The $47/hour rule for task elimination
Tune in to discover how to escape the employee-of-the-month trap and start working ON your business instead of being trapped IN it, using the exact frameworks that have helped thousands of builders buy back their time and build wealth.
Our construction business coaching has helped 2,500+ building companies succeed. Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
- 📸 Instagram – https://www.instagram.com/theprofessionalbuilder
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
- 📈 Resources For Builders – https://tpb.tools/resources
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
When builders hit $1.5M, $5M, or $10M revenue marks, the same painful pattern emerges: what got them there becomes their biggest bottleneck. Most end up with a "busy job with overheads" instead of a real business.
Join Luke Kemeys on Keep the Change as he interviews our very owen Marti Amos (Founder of TPB) . Discover why 22% gross margin nearly destroyed Marti’'s cleaning business, the three critical areas every building company owner gets wrong, and how to find $10K in pure profit using the Professional Builder Rate formula.
Learn the powerful change formula (Dissatisfaction × Vision + First Steps > Resistance), why turnover is vanity but profit is sanity, and how building company owners can escape the feast-or-famine cycle that keeps them competing on price instead of value.
Key Points
- 00:00:00 Marty's background from Stewart Island to marketing degree
- 00:05:20 Early entrepreneurial ventures at university
- 00:08:40 The cleaning business disaster: $347K in debt
- 00:15:30 Three things builders consistently get wrong
- 00:21:15 Why numbers are the foundation of everything
- 00:26:45 The feast-or-famine marketing cycle trap
- 00:32:20 Systems and team: building without the owner
- 00:38:10 Finding $10K in profit with practical strategies
- 00:44:30 The Professional Builder Rate formula
- 00:49:15 Buying back one day per week in 30 days
Our construction business coaching has helped 2,500+ building companies succeed. Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
- 🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
- 🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session
- 📸 Instagram – https://www.instagram.com/theprofessionalbuilder
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Ever wonder why successful construction company owners still struggle to make profit… even when their P&L “checks out”. Growth advisor John sees 10+ building company financials every week - and the patterns are shocking.
Join Owen Chambers as he interviews John, TPB growth advisor and former carpenter-turned-casino dealer-turned business coach, who reveals what happens behind the scenes of residential construction companies.
Discover why builders consistently price at 22% margins but end up with 16%, the critical P&L setup mistakes that hide true profitability, and how some companies accumulate $400K+ in debt while thinking they're profitable.
Learn the nine margin levers that protect and improve profitability, why "busy" doesn't equal profitable, and the real reason builders burn out - plus John's hard-won lessons from his own costly renovation flips.
Key Points
00:00:00 John's unconventional journey: bank to casino to carpentry
00:04:15 Why John avoided becoming a builder (until now)
00:06:30 The most common problems in builder conversations
00:09:45 How to set up your P&L to reveal true profitability
00:13:20 Why builders think they're pricing at 22% but actually get 16%
00:16:40 The nine margin levers for protection and improvement
00:19:50 Stories from the trenches: $400K debt recoveries
00:23:15 Why marketing isn't optional (even when you're busy)
Tune in to understand what the numbers really say about building company health and discover why professional systems beat winging it every single time.
Our construction business coaching has helped 2,500+ building companies succeed. Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
📸 Instagram – https://www.instagram.com/theprofessionalbuilder
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
The bottleneck in your building business isn't your team, your subs, or your systems - it's you. When every decision runs through the owner, growth stalls and burnout becomes inevitable.
Join Owen Chambers as he breaks down the exact framework successful builders use to delegate effectively and buy back an entire day per week. Discover the three critical delegation questions that prevent miscommunication, the 10-80-10 rule for outcome-based delegation, and how to create repeating task calendars that free you from micromanagement.
Learn why the things that got you to $1.5M won't get you to $5M, and how to transition from being the best operator to becoming a true business owner who works on the business, not just in it.
Key Points
00:00:00 Introduction and feedback request
00:02:15 The bottleneck problem at $1.5M, $5M, and $10M
00:04:30 Why hustle and muscle hits a ceiling
00:05:45 The three delegation questions framework
00:08:20 How to define "done" and create accountability
00:10:40 The 10-80-10 rule for delegating outcomes
00:13:25 Creating recurring task calendars with instructions
00:16:30 Practical examples for office management and site tasks
Tune in to transform from the person who solves every problem to the leader who develops problem-solvers, giving you the freedom to focus on growth and strategy instead of daily firefighting.
Our construction business coaching has helped 2,500+ building companies succeed. Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
🖥️ Get your business health audit here –https://tpb.tools/health-audit
🖥️ Download the Multisite Blueprint here – https://tpb.tools/multi
🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
📈 Resources For Builders – https://tpb.tools/resources
📸 Instagram – https://www.instagram.com/theprofessionalbuilder
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Paying top dollar is enough to keep good employees, right? Wrong! Competitive salary actually ranks LOW on the list of what workers really prioritise.
And without knowing these priorities, you’re at risk of losing top talent in your construction business
In this episode, performance coach Andy Ross and Owen Chambers discuss the systematic approach to building a high-performance team culture that attracts talent and keeps them engaged long-term.
You’ll hear how to establish non-negotiable standards, why competitive salary ranks surprisingly low on employee priority lists, and how the ‘Same Page Plan’ keeps everyone aligned with your vision.
Andy shares real examples from members who transformed their teams and the psychological principles that make these systems work.
Key Points
00:01:00 Firing Problem Employees
00:03:00 PSR Problem Solving Framework
00:05:20 Employee Feedback
00:06:10 What Employees Actually Want
00:10:20 Rules of the Game System
00:12:00 Implementation Timeline Process
00:16:30 Accountability
00:19:00 Same Page Plan Strategy
00:21:10 IKEA Ownership Principle
Ready to transform your team culture and build a construction business that attracts top talent? Listen to this episode to discover the proven system.
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Our construction business coaching has helped 2,500+ building companies succeed.
Subscribe to The Builder’s Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
👥 FB Group – https://www.facebook.com/groups/professionalbuilder
📸 Instagram – https://www.instagram.com/theprofessionalbuilder
🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
📈 Resources For Builders – https://tpb.tools/resources
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Builders waste thousands on websites, ads, and "shiny object" marketing strategies that deliver zero results. But what if your entire marketing strategy could fit on one page?
Join Owen Chambers as he interviews Alan Dib, author of "The One Page Marketing Plan" (nearly 1 million copies sold worldwide). Discover why the most successful builders focus on just 2-3 marketing channels instead of trying everything, and learn the exact framework that transforms scattered efforts into predictable profit.
Alan shares real building examples, including a bathroom renovation company that charges 150% more than competitors by mastering one simple promise, plus the two key numbers every builder must track to turn marketing from a casino gamble into a reliable vending machine.
Key Points
00:00:00 Alan's background and the one-page marketing plan origins
00:03:20 The fundamental problem: scattered marketing efforts
00:06:40 Target market as your foundation - get this wrong, everything fails
00:09:15 Real building example: bathroom renovations in one week
00:12:30 Sales becomes easy when marketing does the heavy lifting
00:15:45 The two critical numbers: CAC and lifetime value
00:19:20 Finding your best clients and identifying buying triggers
00:22:40 Why it's never about being a "better builder"
Tune in to discover how to stop wasting money on marketing that doesn't work and start building a system that consistently delivers high-value clients who pay premium prices.
Our construction business coaching has helped 2,500+ building companies succeed. Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more:
👥 FB Group – https://www.facebook.com/groups/professionalbuilder
📸 Instagram – https://www.instagram.com/theprofessionalbuilder
🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
📈 Resources For Builders – https://tpb.tools/resources
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
In a notoriously tight-lipped industry where builders company owners rarely share challenges or collaborate, isolation has become the norm. But what if there was a better way?
Join Owen Chambers as he interviews Coach Matt Banks about the transformative power of community in The Professional Builder. Discover stories of members sharing profitable contracts, filling schedule gaps with fellow builders' overflow work, and accessing HR templates in minutes when they need them most.
Learn why surrounding yourself with successful builders doesn't just give you better answers - it normalizes higher standards that transform your business from the inside out.
Key Points
00:00:00 The tight-lipped nature of construction
00:03:15 Adam's story: Sharing profitable contracts with other builders
00:07:20 Richard's story: Filling schedule gaps through community
00:10:40 Sam's HR emergency and instant template solution
00:12:30 How community normalizes higher margins and charging for quotes
00:14:15 Using PSR (Problem-Solution-Recommendation) to solve difficult client issues
00:17:50 The energy and transformation of in-person events
Tune in to discover why the conversations at the pub will never compare to a community of builders committed to real growth, honesty about challenges, and helping each other achieve both business success and better quality of life.
Our construction business coaching has helped 2,500+ building companies succeed. Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more: 👥 FB Group – https://www.facebook.com/groups/professionalbuilder
📸 Instagram – https://www.instagram.com/theprofessionalbuilder
🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
📈 Resources For Builders – https://tpb.tools/resources
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Join Owen Chambers from The Professional Builder as he interviews Lachlan Stewart, who recently completed 58 marathons in 58 days across all 50 US states and 8 Australian states/territories - a world-first achievement.
Beyond the physical feat, Lachlan shares powerful mindset strategies directly applicable to builders struggling with tying their self-worth to business performance. After transitioning from professional sports to entrepreneurship, Locke discovered how to build multidimensional success across business, relationships, and health.
Key Points
00:00:00 Lachlan’s 58 marathon challenge introduction
00:03:10 Rebuilding identity beyond one dimension
00:07:20 Separating self-worth from business performance
00:11:40 Tackling problems head-on vs. avoiding them
00:18:30 Building the right team aligned with your vision
00:27:45 When to push through vs. when to change course
00:33:10 Creating a vision others can contribute to
00:39:00 Taking action on what matters most
You can checkout the link to Lachlan’s website here: https://www.themanthatcanproject.com/
& Instagram here: https://www.instagram.com/lachlanstuart/
Our construction business coaching has helped 2,500+ building companies succeed. Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Follow TPB for more: 👥 FB Group – https://www.facebook.com/groups/professionalbuilder
📸 Instagram – https://www.instagram.com/theprofessionalbuilder
🖥️ Get your business health audit + free resources (including website audit) here – https://www.theprofessionalbuilder.com
🚀 Head to https://tpb.tools/pod-call to book your FREE strategy session.
📈 Resources For Builders – https://tpb.tools/resources
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
The construction industry isn’t female-friendly, right? Wrong!
Sara Johnson, CEO of ITM, joins us to share her path from marketing expert to business leader in the construction industry.
In this talk, Sara tells us why old ideas about construction are wrong. Instead, she explains how the industry welcomes women more than most people think.
Listen as Sara also shares how being curious helps leaders succeed — and why it matters most for business owners. Y
ou’ll also hear why ITM's team-based business model works so well.
(Hint: It's based on building trust between local business owners.)
Sara offers clear steps to building a strong and lasting construction business. These lessons about leading and staying strong will help any building business owner succeed.
Tune in to discover:
✔One important leadership trait that makes or breaks a building business CEO
✔Why curiosity is your secret weapon as a construction business owner
✔The marketing mindset that turns marketers into CEOs
✔The surprising truth about how women are treated in the construction industry
✔Experienceing tough times? See how to lead a team through challenging market cycles
✔Why failing can be better for you than succeeding
We've spent 20 years helping building companies succeed. We’re pumped to see women taking on every kind of job in construction.
Key Points:
04:40 – Insights from a global team
09:50 – From marketer to CEO (success traits)
16:50 – ITM’s community-focused business advantage
22:50 – Overcoming stereotypes as a woman in construction
30:20 – ITM's approach to education and mental health support
34:00 – Traits sought in ITM store owners
-
Our construction business coaching has helped 2,500+ building companies succeed.
Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
FREE 10-step framework to close more construction deals: https://info.theprofessionalbuilder.com/10step-sales-process-5
🚀 Head to https://tpb.tools/call to book your FREE strategy session.
📈 Resources For Builders - https://tpb.tools/resources
Join Our Community
👥 FB Group - facebook.com/professionalbuilder
📸 Instagram - instagram.com/theprofessionalbuilder
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
When clients are upset, how do you respond? Every building company experiences complaints. Approached the right way, upset clients can be turned into raving fans who refer more projects to you. Which means complaints can fuel your construction business growth.
In this episode you’ll discover:
✔ Why angry clients can lead to construction business growth.
✔ Critical skills that de-escalate situations to win clients over so you can grow your building company
✔ The expectation vs. experience formula: small actions that boost client satisfaction in your building company
✔ When to never reply to angry clients (almost every construction company owner makes this mistake)
✔ PLUS: Empathy “secrets” that get you the outcome you want more often
We’ve spent 19 years helping thousands of construction businesses grow. There isn’t a scenario we haven’t seen. So, if you’ve ever struggled with client complaints — be sure to tune in to this episode and take advantage of our tips.
Highlights
01:10 - Turn angry clients into fans
03:05 - Reduce client complaints
04:30 - Tips for client conflict resolution
08:20 - Building deeper trust
10:30 - Leveraging team
Our construction business coaching has helped 2,500+ building companies succeed. Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Get your free 10-step sales framework to close more deals:
https://info.theprofessionalbuilder.com/10step-sales-process
Get your business health audit + free resources (including website audit) here:
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Struggling to grow your building company without stretching your budget? In this episode, Owen and Vinnie break down a proven hiring roadmap designed to keep your construction business profitable. Discover the 3 levels of hires you need as your company scales, what to pay them to keep your business financially healthy, and how to avoid common hiring mistakes. Plus, get access to free, ready-to-use job descriptions to streamline your hiring process.
Highlights:
- 0:00 - IntroductionWhy hiring right matters for sustainable growth and profitability.
- 1:39 - Key principles for hiring at each growth stageHow to strategically bring on the right people at the right time.
- 4:39 - Understanding the 3 hiring levelsKnow the difference between entry-level hires, skilled specialists, and leadership roles to avoid over- or under-staffing.
- 10:07 - Level 1: Foundational hiresWho to bring on first to support basic operations and free up your time.
- 10:54 - Level 2: Filling skill gapsEssential hires for low-fun, high-skill tasks that you don’t have time for, but are crucial for scaling.
- 16:29 - Level 3: Building a marketing team that deliversWhy marketing-focused hires are essential for consistent lead flow and business growth.
- 18:38 - Pay strategies that keep your hires productive and motivatedCompetitive pay without overspending. Learn what top-performing builders pay their team members at each level.
- 20:32 - Avoid percentage-based compensation pitfallsWhy paying a percentage of P&L can backfire, and what to consider instead.
- 21:27 - Think packages, not just payslipsDiscover how offering the right benefits can attract quality hires and reduce turnover.
- 25:03 - Free job descriptions for every roleAccess downloadable job descriptions to kickstart your hiring process.
Subscribe to The Builder's Ladder Podcast for weekly, actionable insights tailored to help you grow a profitable construction business.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
In this episode, Marti, Owen and Vinnie sit down and reflect on the TPB team catch-up and how it has helped improve TPB for members. Plus how doing this can improve members' businesses.
0:00 - Introduction
01:22 - Environment - change it to better yourself, your business, your growth
04:36 - Level up your identity as you grow your business
07:38 - Adapting your business to your team's profiles
11:08 - Aligning goals and team focus across all departments for a clear single vision
17:24 - Take yourself out of the business and plan your business
Subscribe to The Builder's Ladder Podcast for weekly, actionable insights tailored to help you grow a profitable construction business.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
As a business owner, it can be hard to see the problem when working in the business daily. Today Owen, the GM of TPB takes you through the steps he uses every 90 days to uncover issues, find solutions and motivate his staff in the same direction.
Today's free recourse: Rapid results worksheet
0:00 - Introduction
03:20 - Reflect a review from a personal and business perspective
07:15 - Revisit your goals
09:32 - Rework the plan and break it down to rapid results
10:27 - Publish and repeat
12:42 - recap of every stage
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
As a professional builder, you’ve put years of hard work into growing your business—now it’s time to consider your exit strategy. In this episode, we break down how to streamline operations so you can step back, and explore the best ways to sell your business or transition ownership to a trusted partner, investor, or team member. Learn how to set your construction business up for long-term success and secure your future.
Today, Marti and Owen ask you to think about:
- Do you want to keep working long hours on-site, or is it time to step back?
- What’s the long-term future of your construction business?
- Can you build a business that runs smoothly without your daily involvement?
- How do you grow a successful business by building and empowering a skilled team?
0:00 - Introduction
4:31 - Defining your long-term goals: What do you really want from your construction business?
8:04 - Step-by-step guide on preparing your business for sale to an investor, partner, or key employee
15:29 - Business Value Calculator: A practical walkthrough to determine what your business is worth
25:18 - Proven strategies to increase the value of your construction business before selling
33:00 - Key takeaways: How to boost your business value and efficiency as you consider an exit strategy
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Running a construction business can be challenging, but with the right guidance, success is within reach. In this episode, we sit down with Marti Amos, founder of The Professional Builder, and David Baker, Director of Rapid QS, to explore Marti’s journey from overcoming financial hardship to building a thriving global enterprise.
Tune in as Marti shares valuable lessons learned along the way, including:
- How to take a business from making millions but struggling with profit, to sustainable success with proven frameworks.
- Key hires that can help free up your time and increase efficiency.
- The importance of hiring a QS to improve your project management.
- Navigating tough times and the strategies
- Tips for hiring top talent and fostering business growth.
2:38 Marti’s background and starting TPB
10:10 Transforming a business for profit with plug-and-play frameworks
17:04 The first crucial hire to buy back your time
20:16 Why hiring a QS is a game-changer
24:19 Marti's toughest challenges and how he overcame them
31:18 Growth at TPB and a secret hiring tip
37:00 Marti’s new book
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
New Zealand is seeing a 24% drop in building consents, leading to less work for many. However, not everyone is affected, and with the right approach, you can avoid competing on price and position yourself to thrive when the market rebounds.
In this solo episode, Owen shares 10 proven marketing strategies you can implement now to ensure your business stays ahead and grows, even in a contracting market.
00:00 Introduction.
03:39 10 Marketing Strategies that can help grow your business today
07:38 Key strategy 1, 3 streets wide flyer & door hangers
10:02 Key Strategy 2, site signs
13:04 The 4 key questions and 5 primary concerns to consider when making your marketing machine
17:31 Key Strategy 3, your 24/7 sales rep
18:17 Key strategy 4, the 1% Referral program
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
In this episode, we sit down with Ricki Cotter, owner of Topline Carpenters in Tauranga, New Zealand. Ricki shares his journey through the highs and lows of business ownership, including a tough financial challenge that nearly ended his company. He explains how investing in a strong team culture, refining systems and processes, and a growth mindset helped him not only survive but thrive.
00:00 Introduction.
04:38 Sticking to a vision of the type of people you want to attract
07:22 What happens when you get your team involved in the planning and ownership of a project
09:42 Learning to let go and allowing your staff to learn and grow
11:52 Rick’s background
19:27 Sales process for not competing on price
29:14 Topline’s software stack for operating a successful business
37:16 Systems and process and combining 5 into 1
42:20 Should you build your team or processes first?
48:26 Building a strong mindset throughout challenges
53:27 Juggling family and work while running a small business
57:14 Dealing with tricky times and levelling up regardless of the economic environment
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Download Ricki’s site notes form here: https://drive.google.com/drive/folders/10hmABuqfsZauOz5HBDfWP0Od3SyXc3wx
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
In today’s session, we’ll explore how video content can boost conversions on your website. Specifically, we’ll discuss how "How We Work With You" videos can build trust, establish authority, and address the five key questions potential customers often have before meeting your team for the first time.
We’ve also included a selection of top-notch examples, which you can check out via the YouTube upload or the links below!
This episode is best viewed on YouTube but is still audio-friendly.
00:00 Introduction.
02:32 The framework we will be following to help build trust.
08:21 The tried and tested script - “Don’t f*ck with the script” - Owen
13:58— Where would you use a video like this?
15:44 Key elements to note from the script and why they are important.
17:55 Where you can find the full script.
19:05 Example video: https://vimeo.com/237017393/1fcc040e64?
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
In today's live audit session, Owen, Marti, and Vinnie reviewed members' websites and identified key elements that may help increase conversions. They discuss the difference between above and below the fold, how to build trust and authority through your website, and the importance of written and video-based content.
By the end of this episode, you'll be given some ideas and strategies you should consider implementing on your website. This includes where to put your pop-ups and guarantees, plus imagery you should consider to help build trust during a customer discovery phase. After all, good, strong marketing makes for an easier sales process.
This episode is best viewed on YouTube but is still audio-friendly.
00:00:00 Introduction
00:06:43 The importance of a virtual storefront (your website)
00:09:42 The building blocks of your website that we look for when auditing
00:14:07 First website audit - M&A Projects
00:22:32 What it means to be above and below the fold and the importance of it
00:38:17 Second website audit - BR Limited
00:44:55 What is a landing page?
00:46:53 Should you disclose pricing on your website?
00:54:09 Third website audit - Urban Landscape Projects
00:59:18 Best-in-class website - Cloonan design
01:01:24 Key takeaways from today's audit
Websites mentioned today
M & A Projects: https://www.maprojectgroup.com.au/
BR Limited: https://broughtonryan.com/reviews/
Urban Landscape Projects: https://ulp.com.au/
Cloonan Design: https://cloonandesign.com/
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
In today's 1:1 whiteboard session with Owen, General Manager of TPB and all-round legend of sales and marketing,e are handling typical objections you may see during the sales process. “Just send it to me in an email…”
By the end of this episode, you'll be equipped to audit both your sales process and your team to identify where you need to invest your time to make improvements. Plus, Owen shares three key strategies for identifying objections, helping you determine whether they’re genuine concerns or if there’s an issue with your proposal.
This episode is best viewed on YouTube but is still audio-friendly.
0:00 Introduction
4:00 What are the objections? The psychology of sales
6:17 How to improve your sales process that removes objections improves your marketing and builds strength to your sales pipeline
10:00 Sales are like muscles, if you put the time in they will grow.
11:47 3 Key sales strategies to handle objections, pressure test, be uncomfortable and be the advisor
17:49 What to do if you still get an objection at the end of your sales process
21:48 3 key items to handling objections
The official TPB Summit is around the corner on the 11th & 10th of October and we want you there. 5 Years of Business Insights in 2 Days: Fast track your success and aggressively grow your business, in person with TPB coaches.
Get your TPB Builders Summit 2024 Tickets here: https://builderssummit.co.nz/
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Earlier in the year when Marti and Owen were in the Gold Cost for the TPB Summit, (the next one is in Auckland on October 10th & 11th link below). The team caught up with Corne and Andrew Lategan from Bizvideo, a video production and marketing company that specialises in helping construction businesses improve their marketing through video content.
With our Auckland Summit around the corner, we thought this episode would be the perfect opportunity to equip our audience with actionable strategies. By tuning in now, you can start implementing these insights ahead of the Summit, giving yourself a valuable head start.
0:00 Introduction
3:08 Why we love helping you
4:21 The telling signs that your building business might need help
7:25 The first thing you need to do to get on track building processes
8:49 How to shift your mindset from “I’m a builder” to “I’m a business owner”
10:43 The one thing most people will avoid once they have a lead in
12:03 Your sales process should keep you as the prize so you can charge for quotes
12:47 Why get back to a lead with speed
14:36 How we buy you back a day, a week in the first 90-day
17:02 The 7 key steps to a golden sales process
25:05 People buy from those they know, like and trust
30:30 Implementing the keep warm sequence while you price for profit
31:54 What Bizvideo do that is pure gold
36:28 How to send quotes that build trust and offer transparency
43:47 There are no silver bullets if strategies are done in isolation
44:56 What to consider when implementing these strategies
The official TPB Summit is around the corner on the 11th & 10th of October and we want you there. 5 Years of Business Insights in 2 Days: Fast track your success and aggressively grow your business, in person with TPB coaches.
Get your TPB Builders Summit 2024 Tickets here: https://builderssummit.co.nz/
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Follow TPB for more:
https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
The official TPB Summit is around the corner on the 11th & 10th of October and we want to give you some insight as to what to expect from this opportunity to learn from TPB coaches in person plus talk to the top 5% of residential builder business owners.
From sessions focused on sales and marketing, teamwork and systems, profit and pricing you will walk away with a customised action plan alongside plug-and-play resources to start using there and then for your business.
0:00 Introduction
1:11: Where is the summit and what days should I block out in the calendar for this opportunity?
2:26 Am I the right person to attend the summit and will I get value from it?
5:11 How we will compress what you could learn in 5 years of business into 2 days. Including our Builders Booked Out Blueprint, will help fill your pipeline up to 12 months in advance.
6:35 Learn from the TPB members winning awards, how they overcame roadblocks and what mindset shift they had to make.
11:48 Gain access to our exclusive networking opportunity where you can chat one-on-one with 10 of TPB’s top coaches over a drink to get insights on how you could better steer your business, stop working in it, and start working on it.
12:30 Get inspired by record breaker Freddie M Bennet. Best known for running to the North Pole, Freddie wil give you the tools and strategies to get out of ruts and focus on your goals.
13:35 Boardroom panel sessions will help you learn how to question builders about their mindset and set you up for networking success.
15:18 To help calm the mind and regain focus we will be putting on several exercise and fitness opportunities including walks, swims, and CrossFit sessions.
16:03 You will walk away with a customised plan that goes in-depth into your goals, roadblocks and strategies to overcome them
18:12 A major highlight for last year's summit attendees was the networking opportunities, allowing them to connect and converse with TPB members who have experienced similar journeys
20:48 Quickfire FAQ’s regarding the summit including, where to stay, timing and of course food and drink!
24:28 Shhh…. super secret announcement at the event right here!
Get your TPB Builders Summit 2024 Tickets here: https://builderssummit.co.nz/
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Follow TPB for more:
https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
In the ever-evolving world of social media, building company owners often wonder if it's worth the effort. The short answer is yes — if you approach it strategically.
Our latest podcast episode outlines key strategies and common pitfalls, helping you effectively leverage social media to build credibility, attract talent, and ultimately grow your business (without being online or posting constantly!).
Here’s a glimpse of what we cover:
0:00 Introduction
2:00 Marti has heard it before “my clients aren't on social media” which just isn’t true. So should you be using social media? What should you consider?
4:07 You shouldn’t be doing everything, especially without a strategy, so here is TPB’s official three strike marketing strategy.
9:24 Know, like and trust.
12:08 How do we put this into practice? Let’s use an Instagram account as an example.
16:10 So you’re still struggling with getting into social media, getting in front of the camera or finding time to prioritise it. Here are some quick tips to fight those hurdles.
20:41 Key takeaways from today's discussion.
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Follow Marti and Owen at TPB for more: https://www.instagram.com/theprofessionalbuilder/
Get your free content calendar, business health audit + free resources here - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Join Marti and Owen as they discuss the key steps required to turn a cold prospect into a warm client. This is Marti’s genius zone and he will share with you the 4 key questions your potential customers are asking you during the decision-making process and how your marketing can help answer these questions but more importantly, nurture these potential customers into clients.
0:00 Introduction
2:00 First let's break down the head space your potential customers are in when they are looking for their ideal builder to complete the project and how we can market to them.
8:45 We see the majority of businesses leave out the most important part of the marketing funnel. The middle of the funnel.
9:50 The secret sauce to ensuring you can improve conversions by focusing on the education phase.
13:40 Now we have some marketing ideas about where should we put them for optimal results.
16:07 Utilising a wow pack to help build trust, and authenticity and win jobs.
23:28 So how exactly do you turn cold prospects into warm leads?
26:28 Key takeaways from today's discussion.
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Follow Marti and Owen at TPB for more: https://www.instagram.com/theprofessionalbuilder/
Get your free business health audit + free resources here: https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
It's time to build a thriving construction business, not just survive another day.
In the 2nd part of our Q&A Series, Owen and Courtenay discuss The Builder's Ladder. This is TPB's roadmap from startup to significance in the residential construction industry.
Learn about The Professional Builder's approach that focuses on:
• Systemized steps to build a thriving business.
• Understanding key metrics to drive growth.
• Monthly performance checks and ongoing community support.
The episode also covers:
• The Business Performance Check (BPC), TPB's process for monitoring construction business health monthly
• The Health Audit, a self-assessment tool to determine if TPB's program is the right fit for you
• TPB's targeted programs to address specific needs at different stages of business growth
• How to use the Professional Builder's Rate (PBR) calculator to optimize your work hours
• Strategies for overcoming key challenges faced at the $3M and $10M revenue milestones
Take control of your construction business and achieve long-term success.
Tune in to the full episode and explore the free resources mentioned in the episode below:
🚀 Looking to get booked out 6-12 months ahead with projects? Work with us here 👉 https://tpb.tools/call
📈Do you need help with: Pricing Projects, Getting Paid For Quotes, Hiring A-Grade Talent? Explore our library of resources 👉 https://tpb.tools/resources
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
If you find it hard to keep your finances in order or build a steady pipeline of projects...
This is for you.
Owen sits down with Courtney to discuss pressing questions builders have. This includes financial health, marketing strategies, and navigating the "Golden Years" of Construction.
This episode is Part 1 of a 2-part series for builders looking to build a long-lasting residential building company.
Here you'll learn about:
• The Importance of Understanding The Financial Health of Your Business (02:03)
• The Right Way To Do Marketing for Your Residential Construction Company (06:43)
• How To Tread the "Golden Years" of Construction and Beyond (16:07)
• The Advantages of Joining The Professional Builder (18:22)
Subscribe to our podcast and stay tuned for part 2 of this series.
We'll discuss how TPB's programs can help residential builders grow their businesses into million-dollar construction companies.
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Is it financially dangerous to scale fast?
The short answer is yes, especially if you’re not prepared.
It’s a cash-sucking machine. There are more plates to spin. And more ways for small errors to balloon into catastrophic problems.
Here’s the good news though.
In today’s episode, we’re covering 4 key steps in place to manage a fast-growing company.
One of our favorite sayings is, "You can't scale chaos". There’s a way to grow faster with less chaos and today, we show you how.
Join Marti and Owen as they talk about the 4 key steps to managing a fast-growing company:
• Step 1: Crafting a clear vision to guide your team towards success (02:26)
• Step 2: Mastering key metrics to understand your company's financial health (05:57)
• Step 3: Investing in systems, people, and processes to reclaim your time (10:01)
• Step 4: Focusing on high-margin activities and protecting your downside (12:51)
We also talk about two skills you need as a business owner while your company grows:
• How to evolve your skills and identity as you scale up (15:30)
• The importance of accountability and difficult conversations (17:47)
BONUS! Download and use this FREE resource to protect your downside: https://tp-b.com/60-protect-profit-ep92
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
In today's episode, Marti and Owen discuss our recent Profitable Builder's Summit. We met with TPB members in the Gold Coast to celebrate our wins, share business strategies, and create connections. Talk about an electrifying and inspiring energy with awesome builders in the room!
If you miss this event, tune in to this podcast for some of the key takeaways:
• Importance of engineering a successful business with a focus on teamwork (00:27)
• Value of personalised, detailed info packs for home building projects (09:07)
• Environment's impact on personal growth (11:07)
• Success stories of business members and their growth mindsets (13:08)
• Integrating business and lifestyle to take life to another level (19:26)
• Taking action to implement strategies and improve skills (22:02)
• Importance of attending events in person for networking and motivation (23:21)
The Summit wasn't just about business strategies. It was about creating a supportive environment where residential builders could thrive.
Feeling the FOMO? We’ve got you covered. Head over to our website (www.theprofessionalbuilder.com) for details on our upcoming events.
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
We're almost halfway through 2024. Have you achieved most of the business goals you set this year? If not, this short, action-packed episode can help you.
Our goal at TPB is simple.
It’s to help builders get booked out with 6-12 months of profitable projects.
Bump up their gross profit margin to 20%.
And win back at least 8 hours a week.
In this podcast episode, we’re recapping how we’ve helped over 200+ builders achieve this in 2024 so far.
From slashing their marketing down to 20 minutes thanks to some handy AI tools…
To stopping on-site fires breaking out each day…
We’ll pinpoint what’s working right now in the industry to help our TPB members make more profits, win back their time, and remove them as the bottleneck.
And we’re investing heavily to ensure our members get these results even faster the next 6 months.
Here's what we discuss in this episode:
• The sales and marketing strategies used by TPB members to book out their pipelines for 6-12 months (00:55)
• How to leverage the shared best practices inside the TPB community for growth (03:38)
• The mindset you need to break free from feeling stuck and take control (08:22)
• Tips on hiring and managing a team that buys you back time (10:57)
Celebrate these milestones with us and listen to the wise words of Marti, Owen, and Vinnie here on The Builder's Ladder Podcast. Tune in now!
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Many builders confuse markup and margin, leading to underpriced projects and lost profits. Are you one of them?
Join Marti, Owen, and Vinnie as we discuss the difference between markup and margin. We'll show you how to:
• Stop profit leaks by understanding markup and margin pricing.
• Learn a simple calculation to ensure you're charging what your projects are worth.
• Know the key financial ratios that matter most.
This episode is more than a pricing lesson. It's a roadmap to financial clarity and a thriving construction business.
Here's what you'll gain:
• The key numbers that drive your profit (01:03)
• Optimising your team’s structure according to your revenue stage (15:16)
• Strategies to maintain a positive cash flow (19:40)
• Understand why learning to say "NO" can lead to greater profitability (24:55)
• Manage work-in-progress to address cost issues before they snowball (25:53)
BONUS: Download our resource, ‘151 Ways To Add $500 - $1,000 In Gross Profit Per Week’ and get practical tips to boost your bottom line: https://info.theprofessionalbuilder.com/151ways
Stop leaving money on the table. Tune in to this episode to learn practical strategies to stay on top of your finances.
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Scaling your business without fixing profitability issues and repetitive constraints is like pouring water into a leaky bucket. In this episode, we cover why it's crucial to address profit leaks and systemise key functions of your business before aiming for growth.
Sometimes, we're just one obstacle away from rapid business growth. But most of us get stuck because we can't find the constraints that will move the needle.
Join Marti, Owen, and Vinnie as they discuss examples of repetitive constraints and profitability issues our TPB members have solved.
In this episode, we cover:
• Strategies to identify and remove the biggest obstacles in your business (03:20)
• Addressing profit leaks to ensure sustainable growth (06:57)
• How to use tools like health audits and roadmaps to improve business performance (11:33)
• The importance of setting clear goals and team alignment in solving business problems (19:20)
• Differentiating People vs. Process Problems (23:09)
• Applying the 80/20 Rule to focus on high-impact areas in your business (25:48)
We’re also sharing our free resources to help you get unstuck faster:
• Check the health of your business in 15-min or less: https://tp-b.com/health-audit-88
• Grab this A to Z of Operations 2.0 Guide for residential construction companies:https://tp-b.com/a2zv2-88
Enjoyed this episode? Subscribe and leave us a review on your favorite podcast platform. Stay tuned for more episodes to help you grow your residential construction business.
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Are you struggling to attract the right team members? Do you have effective onboarding processes for new employees when they do join your business? This is a common pitfall for most business owners.
In this solo episode of the Professional Builders Podcast, Owen breaks down the four stages to evaluate your people processes and offers key actions to improve your recruitment and management strategies.
Tune in to discover:
• The four key stages to evaluate: recruitment, hiring, onboarding, and management (01:00)
• How to craft job ads that attract the right people by highlighting benefits, culture, community, and processes (02:00)
• The MOSCOW framework for filtering candidates effectively (07:00)
• Creating a clear onboarding document to set expectations and success metrics (10:00)
• Implementing an ongoing management process with clear expectations, regular measurement, and feedback to ensure accountability and improvement (11:00)
If you're facing challenges in any of these areas, then you are in the right place. We offer resources for recruitment, hiring, onboarding, and ongoing team management. DM us or visit our membership site for support.
Here’s to your success! Keep winning, and we’ll see you next time on The Builder's Ladder Podcast.
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Every building company should be "Built to Sell" - even if you never plan on actually selling it!
In this episode, Marti and Owen talk about building a construction business that runs like a well-oiled machine, even without you at the helm. They discuss the 4 Profit Multipliers that will maximise your company's value so that you can set yourself up with the option to sell, franchise or structure a buy-in.
Today, you'll discover:
• How to build a business that will give you more time and money freedom (03:01)
• The factors behind business valuation (04:57)
• Exit strategies for construction business owners (07:56)
• Why systems are the key to increasing the value of your construction business (14:04)
• How to structure a "buy-in" to ensure a smooth transition and a secure future for your company (16:07)
BONUS: Get access to our exclusive resources, including:
• A free calculator to see how much your business value could increase with the right systems: https://tp-b.com/price4profit-86
• A downloadable business health checklist to pinpoint your strengths and weaknesses: https://tp-b.com/37-pt-checklist-86
• A free masterclass to know all about maximising the value of your business: https://tp-b.com/biz-valuation-masterclass-86
This episode is for you if:
• You're looking to build a sustainable, sellable construction business.
• You're curious about exit strategies but overwhelmed by the options.
Ready to build a construction business that works FOR you, not the other way around? Tune in to this episode now.
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Five years stuck in a "rat race" to signing the largest project to date after only two months inside TPB.
Today on The Builder's Ladder, Vinnie interviews Jonathan about his recent wins. He describes his business before TPB as lacking direction and struggling to grow.
After joining our program, he learned our golden ratios for pricing. This gave him the confidence to land high-value projects with healthy margins.
The results? In just the first two months of the year, Jonathan's sales were four times higher when compared with the same period in 2023.
Here are the key takeaways from our interview:
- Focus on Results and Taking Action (01:04)
- The Importance of Knowing Your "Golden Ratios" and Understanding Margin vs. Markups (03:43)
- Maximize Resources and Asking the Right Questions (05:59)
- The Value of A Supportive Community (06:42)
Like Jonathan and many members inside TPB, you can also achieve your goals when you have a clear road map. Check out one of our free resources below so you can start taking action that creates an impact:
- Our guide to pricing for profit: https://tp-b.com/pricing-for-profit-85
- How much is your time worth? Find out using our calculations here: https://tp-b.com/professional-builders-rate-85
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website -https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
As a builder, it's easy to get caught up in the day-to-day chaos of your business. Before you know it, you're clocking 50-70+ hours a week and the business consumes your entire life.
That was the reality Ken faced when he enrolled in The Professional Builder. Listing down the tasks he was doing by himself, he found out he was working for 70+ hours each week.
But just 4 months in, he got an initial 40 hours per week of admin tasks off his plate. Plus he hired a site manager who "kicked him off-site", which freed him up even more time to focus on marketing, sales, and systems improvement.
Today on The Builders Ladder Podcast, Vinnie and Ken discuss how Ken achieved these results. Tune in to discover:
The power of testimonials in growing your construction company (06:06)
• How TPB helps builders get unstuck (08:16)
• How increased confidence can help your business grow (10:23)
• The essential tools and strategies to buy back your time (14:31)
• The importance of peer learning and collaboration in your business (15:08)
Tune in to this short yet insightful episode and grab these tools that helped Ken free up 70 hours of his week:
• Know the tasks to get off your plate: https://tp-b.com/stop-doing-84
• How much is your hourly rate? Check it here: https://tp-b.com/pbr-84
Inspired by Ken's story? Join the 700+ builders who are learning and growing their businesses:
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Health & Safety is often not a high priority word in the builders' vocabulary. In fact it's often the last thing on the list.
On good days, you'll get bombarded with inspections, compliance certificates, and documentation.
But on bad days... you're gonna wish you had some safety measures on-site.
Sitting down with Owen today is Vanessa Lambert. She is the Head of Customer Success & Experience at HazardCo Australia. With years of experience in the trade safety industry, she shares some of the best practices to ensure safety on-site, protecting both your team and your bottom line.
We'll touch on topics such as:
- Evolving digital tools in construction safety (05:39)
- Importance of site-specific safety plans (07:24)
- Impact of safety on project profitability (16:00)
- Building a strong site safety culture (22:55)
- Crucial role of communication in safety (28:09)
"In the building game, we want to avoid loss rather than maximize profit." - Owen Chambers
Safety isn't about regulations, it's about protecting your workers and avoiding serious injuries.
Want to try out HazardCo? Check out their free trial here: https://www.hazardco.com/au/
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Meet Justin - he's one of The Professional Builder's newest members, joining us over 6 months ago. By approaching our “Growth Accelerator” program like he was "training for a marathon", he has:
• filled up his pipeline until July
• put systems in place that free him from getting bogged down in day-to-day tasks
• Hired a foreman who will save Justin 40 hours/week
Today on The Builder's Ladder, Vinnie sits down with Justin where he reveals:
• The benefits of implementing systems for your building business (01:18)
• How Justin got such significant results in a short period (05:21)
• The strategies Justin applied to fill up his pipeline (10:17)
• Importance of videos and step-by-step approach to learning (11:40)
Here’s the link to the “1% Referral System” Justin used to get booked solid in 2024 (free download): https://tp-b.com/1-referral-82
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
A lot can change in your business in a few months if you work on the right things, like for the builder in this weeks episode.
Meet Daniel from Sydney. He joined The Professional Builder last October 2023 seeking to scale up his biz. His results speak for themselves:
- Secured a Steady Pipeline of Projects
- Built a Team of 6
- Freed Up a Day a Week
What changed? Systems for marketing and delegation.
Daniel streamlined his marketing system using the lessons he learned in TPB. With more clients coming in, he hired more people and delegated most of his builder tasks to focus on business growth.
In this episode, Vinnie, TPB's Head of Member Success, chats with Daniel about:
- The importance of implementing systems in your business (01:28)
- How delegation helped Daniel to scale his business faster (09:28)
- The effective marketing strategies Daniel used to attract the right clients (12:51)
- How charging for quotes positions you as a premium builder (13:43)
- Why taking action is key to success (15:59)
BONUS:
Know which tasks to delegate using our Stop-Doing List: https://tp-b.com/stopdoing-list-81
Reduce mistakes and redo’s from your team onsite with with the 287-pt Onsite Checklist: https://tp-b.com/287ptchecklist-81
Leave a review on your preferred podcast platform if you enjoyed this episode.Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Hey Builders! We know you're tired of hustling but not seeing your profits grow.
But hold off on cranking up the marketing machine just yet!
The culprit behind your lower paycheck might not be a lack of clients. There's a bigger factor we need to address first: your NUMBERS.
Consider today's episode of The Builders Ladder as your business checkup. Grab a pen and paper! Marti will discuss the MUST-ASK monthly questions that'll get your finances a-OK. 👌
Discover the answers to:
- Reverse Engineering Your Profit Goals (0:28)
- Analyzing Revenue Trends (1:09)
- Evaluating Profitability with Monthly P/L Statements (1:49)
- Monitoring Gross Margin (2:15)
- The Golden Ratio (4:00)
- Pricing Strategy (5:54)
- Cash Flow Management (8:23)
At TPB, we're all about builders like you raking in the profits you deserve. You're putting in the hard work, and it's time to reap the rewards!
Need more help in boosting your profits? Grab our FREE Pricing for Profit Calculator here: pricing for profit link)
Join our builder communities and drop us a message. Let's chat!
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Running a construction business can feel like wandering in a forest without a map. You keep going in circles until someone shows you the way out.
That's where The Professional Builder comes in. We're here to guide you out of the rut and toward success!
In this episode, Marti Amos, founder of The Professional Builder, joins David Baker of Rapid QS as a podcast guest. From overcoming bankruptcy to building a globally impactful business, Marti's done it all! He will share the lessons he learned along the way such as:
- How Marti went from corporate to building business coach (12:55)
- The importance of adapting your business model to meet the needs of your market. (25:53)
- How to create a solid sales and marketing strategy for your business. (38:01)
- Setting a "business maturity date" and strategically hiring team members to scale faster (44:55)
- Preparing your business for global expansion (from his experiences of expanding TPB internationally) (46:52)
Looking to grow your building company in 2024? Marti and David's conversation is the perfect starting point. Tune in to gain valuable insights and actionable strategies for scaling your business!
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
No man is an island… especially if you're building a business!
For almost 2 decades, The Professional Builder has helped 2,500+ builders achieve business growth. We know your struggles because we've seen them all. The key lesson? You don't have to go at it alone!
This episode gives you a sneak peek into our thriving community. Discover how TPB empowers builders to:
• Fast-track your success using our proven systems that can help you reach your goals (04:50)
• Bridge the gaps by showing you how to overcome the biggest hurdles holding you back (08:57)
• Gain valuable insights from seasoned builders who have already achieved success (10:40)
• Learn how to shift your focus from daily tasks to strategic growth for your business (13:39)
Are you ready to build the business of your dreams?
The TPB community is about collaboration, support, and achieving incredible results. Excited to say hello to more time, more profits, and a sustainable business? Tune in and see if TPB is the right fit for you!
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Burnout. Deadlines slipping. Hoping time will stop so you can breathe and catch up...
We hear you. But hold on a sec! Before you start wishing for a time machine, there's a better solution: build your dream team!
This episode is for builders ready to level up from the daily grind to becoming a true entrepreneur. Here at The Builders Ladder, we'll show you how hiring the right people can help you:
- Take on more projects and finally STOP saying no to good opportunities!
- FREE up your time for the things that matter most!
- Become a TRUE leader, not another guy on the tools!
Still think hiring is a money drain? Think again! We'll bust the myth that "nobody can do it as good as me" and show you how to build a team that crushes goals and helps you win.
Here's what you'll learn in this episode:
- Understand how to shift from doing everything to growing a successful company (03:35)
- Identify tasks that free up your time and keep you focused on high-impact work (07:45)
- Discover the 3 key positions that buy back your time and get things done (12:25)
- Learn proven systems to maintain your high standards while letting go (13:40)
- Explore the 3 hires that take your business to the next stage (20:02)
- Overcome limiting beliefs and build a team you can trust (23:11)
BONUS: We're not just throwing theories at you. Grab these FREE resources to take action immediately:
- See what your time is truly worth with our PBR Calculator
- Ditch the low-value tasks that drag you down using the Stop Doing List
- Onboard your dream team in record time with our Team Hiring Guide
Tune in, grab our bonuses, and win the delegation game! You can achieve so much with the right team by your side.
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Marketing to get clients is exhausting! It's easy to stop when you know you have one or two projects lined up.
But what happens after your current projects get turned over? Scrambling for quick, low-priced jobs to keep the money going in!
You don't want that. The client feast-famine cycle is a quicksand you don't want to get trapped on.
If you want to land bigger projects, always have leads in your pipeline, and secure your cash flow for the foreseeable future...
Hang on tight!
On this episode of The Builder's Ladder Podcast, Marti and Owen talk about marketing. But it's not just quick tips on how to get your next client. We want to help you create a sustainable marketing process. Here you'll:
- Learn how to address your client's concerns using marketing (01:32)
- Know how to educate your ideal clients to become their builder of choice (05:32)
- Identify where you are in the "Authority Pyramid" (and how to level up) (08:43)
- Find and fix the gap in your marketing (14:25)
- Leverage your network using our proven strategies to get clients (19:01)
And while you're at it, we've got these bonuses to help you get started:
- 3-Day Marketing Summit (March 19-21): https://tp-b.com/3day-marketingsummit
- 1% Referral System: https://tp-b.com/1-percent-referral
At The Builders Ladder, we're all about teaching you how to fish so you can feed yourself for life. Tune in now, get our bonuses, and get ready to reel in your next big catch!
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
When creating quotes, going from free to fee is a big leap.
In our previous episodes, we advised you to start charging for your quotes. But in reality, it's easier said than done. There are a lot of factors to think about when you start asking for payment for your quotes. In the end, it's easier to revert to giving free quotes away.
But we don't want that.
So for today…
We'll help you overcome the barriers to creating proposals clients are willing to pay for!
On The Builders Ladder Podcast, Owen is going solo. In this short but jam-packed episode, we answer some of the Qs we get about crafting quotes. We also show you an example of what a premium, deal-closing proposal looks like.
Here are the topics to look forward to:
- Handling clients asking for full quote breakdowns (01:44)
- Prioritizing value over price (10:02)
- Differentiating between Markup and Margin (12:09)
- Dealing with clients unhappy about paying for your quotes (14:54)
If any of these boggles your mind, head on over to your favorite podcast app and tune in now for the full deets!
BONUS Content:
Markup vs. Margin Part 1: https://tp-b.com/markup-vs-margin-pt1
Markup vs. Margin Part 2: https://tp-b.com/markup-vs-margin-pt2
Like this episode? Follow The Builders Ladder Podcast on YouTube, Apple Podcasts, Spotify, and more. We address your most common questions about building a construction biz weekly!
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Hey Builders, we've got some awesome news for you!
I've written a book called "The Profitable Builders Playbook". Inside are the lessons I've learned from 19 years of working with builders like you.
We've distilled this knowledge from our mistakes, wins, and lessons learned here at TPB. We also included plug-and-play content that you can install in your biz right away!
Treat this as your step-by-step guide to building a profitable residential construction business.
In this episode, we talk about how the book came to life, the lessons I learned writing this book, and more like:
- The tools included in the book to help you create a systemized, profitable business (03:21)
- What makes this book different from any other business book (08:01)
- The importance of customized learning for scaling biz owners (10:30)
- Prioritizing education over transformation to improve your business (16:40)
But we need your help.
We've got a lot of amazing entries for a book cover, and we're down to the top five. We need your feedback on which cover suits us best, and in return, you get a free game plan.
Basically, we'll hop on a 60-minute call with you to:
- Know your business' Point A and Point B
- Identify the systems you need to achieve your goals
- Review your numbers
Tune in now for more details about our new book, cover selection, and how to claim your free game plan session!
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See omnystudio.com/listener for privacy information.
Always hearing "You're too expensive" from leads is exhausting!
On instinct, we slash our budget just to close a potential client. But imagine if you met a client who does not care about the price and wants you, and ONLY YOU, to be their builder.
This is not a dream. This can be your reality.
Remember our last episode on pricing for profit? We nailed hiring a QS, choosing the right pricing model, and setting higher margins.
Now, let's address the big question: How do you land clients when your rates are higher?
This is what we're diving into today on The Builder's Ladder Podcast.
Discover:
- How to stop working for free and start charging for your quotes (01:56)
- The power of preliminary budgets and how to present them to your client (03:44)
- The 3 biggest and most common pricing mistakes builders make (09:13)
- The secrets to positioning yourself as the builder of choice (13:44)
- How to check and inspect the work done by your quantity surveyor (19:12)
Stop sacrificing your income for closed deals! Tune in to learn how to confidently land high-paying clients.
Bonus: Take your profits to the next level with our FREE resources:
- Get clients to value your time with this How to Charge for Quote Script
- Price faster and more efficiently with our Pricing Checklist
Remember, your business deserves to thrive, not just survive.Join Our Community
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See omnystudio.com/listener for privacy information.
Don’t be stuck in the "cheap builder" trap. If you are bagging lots of projects and can't see any growth in your income, we hear you.
Pricing for profit can be tricky. Especially when you've built a reputation as being the affordable builder next door. The last thing you want is to lose potential clients who can't afford your higher rates.
But here's the reality: you can't build a sustainable business if you're losing money.
On this episode of The Builders Ladder Podcast, we're tackling PRICING for PROFIT. We want to help you get the confidence to charge higher. Because, as cheesy as it sounds, professional builders like you deserve to get paid more!
But how do you improve your pricing? Here are some strategies we talk about:
- Why you should consider hiring a Quantity Surveyor (04:21)
- Fixed price vs. Cost plus model (09:23)
- Pros and cons of in-house and outsourced QS (13:00)
- Target profit margins for every project (16:33)
- What's keeping you from setting higher margins (22:04)
Tune in for a valuable deep dive into pricing strategies built for builders. You can scale your business without sacrificing profitability.
Remember, your expertise deserves to be paid its worth. Let's help you get there!
Serious about increasing your rates? Download our FREE "Pricing for Profit Calculator": Pricing for Profit (theprofessionalbuilder.com)
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See omnystudio.com/listener for privacy information.
You spend significant dollars on building a pretty and sleek-looking website, but it’s not generating any new clients for your business.
Most construction companies fall into common website pitfalls that don't help get leads. Metrics don't matter if you're not converting traffic to sales. But don't ditch your website yet! In this episode, we'll show you how to optimize it into a lead-generating machine.
Say hello to our mate Matt, a former plumber turned lead generation expert. He founded Tradie Web Guys when he saw the problems tradies face in marketing. Today, he shares his insider secrets on helping trade businesses thrive online. Starting from scratch? Revamping your existing website? This episode is for you.
“The key thing you want to consider if you're a business owner out there would be ‘am I making this easy enough for potential customers or visitors to get in contact with us and ask questions?’” - Matt Jones
Join Marti and Matt as they discuss:
- Building a successful business with lead generation and nurturing (00:56)
- Driving traffic to a home renovation website through targeted ads (09:35)
- Sales cycles and marketing for home renovation businesses (13:36)
- Marketing strategies for builders to generate high-quality leads (21:57)
- Using education to grow and nurture leads (24:38)
Don't let your website hold your business back any longer! Listen to this episode and start generating the leads your business deserves.
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🖥️ Website - https://www.theprofessionalbuilder.com
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See omnystudio.com/listener for privacy information.
Has your construction business hit a brick wall?
That's totally normal! Builders think more projects are the solution when they hit a profit plateau. Well, they're wrong.
Turns out, the sledgehammer you need to smash this figurative brick wall is your identity. How?
Marti and Owen are spilling the beans in this episode! They're cracking open "The Professional Builder's Roadmap". This is your guide from starting up your construction biz to growing it to significance. Think of it as your business GPS, with you steering the wheel. Along the drive, you'll wear three hats: builder, business owner, and entrepreneur. Different stages of the biz need different identities to solve their unique problems.
But how do you evolve into your final form of entrepreneur extraordinaire? No worries, we're breaking it down like this:
- Why You're Not Growing from Your Builder Identity
- 3 Critical Factors to Shift from Builder to Boss
- 3 Aspects of Accountability for Business Growth
- Setting things straight for smoother operations
- How to use performance reviews to level up your team (and yourself!)
- Building a business that doesn't need you glued to your desk 24/7
- Uncovering hidden gems for growth in the construction world
Time to ditch the toolbox because you are BUILT TO LEAD! Tune in, write down your takeaways, and start your construction biz journey here!
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Life will often take you to places you least expect. What’s important is how you design your life with the cards thrown at you. Take Owen’s case for example. He’s gone from a professional athlete to The Professional Builder’s General Manager. How did this happen? Let's find out!
Owen Chambers is all about peak performance. As a professional water polo player, he thrives in an environment where he’s pushed to his limits. During his off-seasons, he worked construction jobs. He enjoyed the work, atmosphere, and people in the industry, but skill-wise, there's a lot to improve.
Over time, he became interested in learning about pricing, processes, and the ins and outs of the biz. This curiosity led him to TPB, where he became one of Marti's first mentees. Eight years later, he's seen TPB grow to where it is today, with over 700+ current members and 2000+ businesses helped.
An athlete's mindset revolves around continuous improvement, discipline, and teamwork. This mindset is also crucial for building a sustainable business.
Want to achieve consistent, peak performance for your biz? Tune in because we dive into these topics:
- Community, coaching, and accountability are the 3 pillars of construction business success.
- Structure and planning are crucial for construction businesses.
- Invest in your physical and mental well-being.
- Reframe challenges as opportunities.
- Momentum is your friend.
- Delegate tasks wherever possible.
- Consistency is key.
In TPB, we know that you can always be better every day. That’s why we’re giving you a weekly dose of inspiring stories and doable advice. Tune in now and take action!
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🖥️ Website - https://www.theprofessionalbuilder.com
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See omnystudio.com/listener for privacy information.
Curious about the men behind The Professional Builder? Allow us to reintroduce ourselves! Let's start with the big boss…
Marti Amos is not your run-of-the-mill podcast guest. Well, because he's the host of this show. But his journey coming from a 400-person island to coaching over 2,000 builders to success is worth a gold medal (or more). He started young, learning leverage by hiring his friends for pamphlet duty. Business is in his blood because he finished his degree at Otago University with honors.
But life wasn't always sunshine and spreadsheets. Marti faced challenges like parental divorce, setbacks in studies, and even near-bankruptcy. But, he dusted himself off and built TPB to help construction companies thrive. Why serve the construction industry? Find out in this episode!
Interjected into Marti's anecdotes are these key takeaways:
- How to be accountable for your decisions, failures and successes
- The importance of specialization and focusing on only one business
- How to systematize operations and drive consistent results
- The need for sharing knowledge and experiences
- Why leadership skills and a strong team are crucial for your biz
- What continuous learning can do for you and your business
This episode is a power-packed cocktail of fun, inspiration, and practical wisdom. This year, let's build a business that not only survives but thrives! And don't miss Marti's upcoming book, "The Profitable Builders Playbook". It's filled with actionable strategies to skyrocket your success.
Join Our Community
👥 FB Group -https://www.facebook.com/groups/professionalbuilder
📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
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See omnystudio.com/listener for privacy information.
How do you talk to your clients about construction updates, delays, and variations? Some of you prefer the old-school way of doing in-person meetings with a printed document in hand. Some have gone techie and used Zoom, instant messaging apps, and emails.
But have you experienced any of these:
- Documents getting lost, crumpled, or chewed by a dog
- Pictures and videos are suddenly deleted just when you’re about to report
- Scrolling through endless email threads for hours for one single attachment
- Procrastinating progress reports before a client meeting
- Keeping minor errors pile up within until everything blows up in your clients’ faces
UGH! What a nightmare! But you're probably thinking, "Pfft! With our 10 years of experience dealing with clients, we're above communication breakdowns!"
Hate to break this to you, but this problem is not unique to rookies and growing companies. Construction businesses suck at communication, and it’s time for a change!
Enter Ron Nussbaum, a Marine veteran turned builder turned tech start-up founder. He is changing the way construction companies communicate with clients through BuilderComs. Everything you need about the project is all in one place, even documents, pictures, and videos. No more getting lost in the emails! As a cloud-based software, you can access BuilderComs on any device, anywhere with the internet.
But, we're not plugging an app here. This episode is jam-packed with these topics:
- Transitioning from builder to entrepreneur
- Leveraging strengths and building a management team
- Importance of effective project communication
- Streamlining construction communication and operations
- BuilderComs features and subscription options
Do you want to improve your client communication process in 2024? This podcast is the best place to start because Ron has a special offer for our listeners! Tune in until the end of this episode and snag that exclusive promo, only here on The Builders Ladder.
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If you're eagerly waiting for the day when material outsourcing isn't a business woe, we're here to answer your prayers! Purchasing from timber merchants won't be a hassle anymore because we're here to show you how to make it easier!
Joining us today is Chris Fairbairn to talk about dealing with timber merchants. Chris is a Member Principal of Mitre10 Manukau, one of the biggest hardware retail stores in NZ. With decades in sales, he finds his entrepreneurial spark working alongside builders. There's no better guest to talk about this topic on our podcast.
But why do supplier relationships matter? It’s because a solid partnership with timber merchants means smoother outsourcing, less stress, and faster workflow!
Excited? Here's an overview of what we've covered:
- The standout traits of top-tier timber merchants
- Dealing with material delays
- Improving efficiency through stock management
- The perks of the owner-operator model in the timber merchant field
- The importance of business coaching in your entrepreneurial journey
- Actionable tips for seamless collaboration with merchants
At TPB, we're all about chopping the stress away from your business. Listen up because we're giving sturdy-as-wood advice!
Join Our Community
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📸 Instagram -https://www.instagram.com/theprofessionalbuilder/
🖥️ Website - https://www.theprofessionalbuilder.com
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New year, new goals! But wait a minute! Are you recycling last year’s resolutions? Okay, stop writing and pause for a moment…
Today on The Builders Ladder Podcast, we’re here to help you to ace your goal-setting and goal-getting game! Are you ready to break and rebuild your mindset and routine to help you turn dreams into realities in 2024?
In this episode, Owen and I dive deep into what I call the Success Inevitability System, a.k.a. the IVVM framework—Idealize, Visualize, Verbalize, Materialize. We're firm believers that crystal-clear goals are the keys to fast-tracking your success.
Aside from that, here are more topics we covered:
- Discover why clarity acts like a powerful magnet propelling you toward your goals.
- Get to know the tools we use to turn dreams into actionable plans.
- Learn how verbalizing goals with clear "I am" statements shapes your identity and strengthens your commitment.
- Explore why collaboration and clear communication within your team are non-negotiables for collective success.
- Understand the significance of a strategic action plan and consistent, proactive efforts in turning goals into tangible results.
- Delve into the high-value activity of planning tomorrow today, a crucial step in staying prepared and maintaining momentum.
Grab your pen and paper, get ready to jot down these game-changing ideas! Cheers to an incredible year ahead filled with achieved goals and unstoppable momentum! Tune in now!
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See omnystudio.com/listener for privacy information.
2023 is ending and everything is winding down for the holidays. Not us though!
We want to help you welcome 2024 with a bang with this special, curated for you, best of 2023 episode! It is, after all, the season of giving.
First on our lineup is Shaun Spillane of SAS Builders. Learn how he manages to 3X his construction company year after year.
Next is John Capell of InSight Construction. He tells us how he made every project profitable even as a construction newbie.
And to cap off this episode are Marti and Owen. They share how you can ensure the best quality work from your team even without going to the site to supervise.
To sum it all up, we touch on these themes for this 3-in-1 episode:
- How to transition from being hands-on builders to strategic business owners
- How to create and implement effective systems and processes
- How to ensure quality work from your team without daily onsite supervision
- How to involve your team in creating processes and systems
Ready to create business breakthroughs in 2024? Tune in now to this special episode of The Builders Ladder Podcast.
Download the 287-pt Onsite Checklist here: 287pt Checklist (theprofessionalbuilder.com)
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Rock bottom is like stepping into the unknown. Picture a place that feels cold and dark, where nothing seems to grow, and the only way is up. For two of our members, rock bottom meant facing bankruptcy and enduring lockdowns.
Now, put yourself in their shoes:
- Imagine your business bleeding money every day.
- Feel the isolation of building a construction company on your own.
How do you keep going?
Welcome to The Builders Ladder Podcast. Today, we bring you a special back-to-back episode featuring members Dave Hughes and Brent Tamati.
Dave joined TPB when his business was in the red to the point of declaring bankruptcy. Today, their company stands as the second-largest duplex builder in their area. He shares how they managed to turn things around.
Brent joined TPB during strict lockdowns, wanting to improve his business systems. But TPB provided more than that. It offered a sense of belonging among fellow business owners facing similar challenges. He tells us how mentorship and community helped him change his mindset and elevate his business.
While Dave and Brent have different stories, common themes emerge:
- How a shift in mindset sparked their growth.
- Implementing systems for top-notch clients and services.
- Effectively managing and leading teams.
- The importance of community, support, and mentorship.
- Adaptability and learning from setbacks.
- Balancing work and personal life.
At TPB, we champion learning from others' experiences. If you're battling alone or struggling to stay afloat, this episode is custom-built for you. Take a pause, sip some water, and learn from Dave and Brent's success stories.
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Extra time doesn't have anything to do with getting up early and going to bed late to get ahead of the day-to-day tasks. Overworking will make you tired, burnt out, and won’t even help your construction business! (Always get a good night's sleep, folks!)
What is the best way to maximize your time? DELEGATION. Yet, hiring people and assigning tasks to your team is scary. You can only handle a few mistakes in your construction business!
Say hello to Dan Martell, a rockstar entrepreneur, angel investor, and business coach. He’s the brains behind three successful tech companies. In 2016, he founded the SaaS Academy, turning it into one of the planet's biggest coaching hubs. Beyond his businesses, he’s an Ironman triathlete, a philanthropist, and a family man. He has a brother, Pierre, who is also in the construction business.
Now you may be wondering, "How does Dan have all the time in the world to do all this stuff?"
Well, today, he's here to talk about the contents of his book, "Buy Back Your Time". If you want to build your construction business while doing the things you love, this book is for you.
In this episode of The Builders Ladder, we're going on a time freedom masterclass where we talk about:
- The Pain Line and what construction business owners do when they hit this spot
- The hardest parts about getting your time back
- The Buyback Loop and what it can do for your construction business
- Four Hot Principles of Buying Back Your Time
- The secret to creating your perfect week
- How to create systems and delegate tasks using the Transfer Playbook
- How to hire your replacement
- Motivation vs. Habit-Formation
Here at TPB, we want you to build the construction business that you love without losing your sanity. So stop everything that you're doing, sit down, and tune in!
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Unless you were born with a silver spoon or recently won the lottery, you should think about property financing to add more properties to your portfolio or build your own home. But let's be real, applying for loans is not a walk in the park, right?
Today, Marti had a chat with Scott Wilson, the founder of Assetwise. With over 36 years of experience giving expert financial advice about insurance, mortgages, retirement plans, and anything finance-related under the sun, Scott is the guy you want to listen to if you're aiming to secure your loan for property financing.
In this episode, we covered these topics:
- The 3 C’s lenders look for in borrowers: Collateral, Capacity, and Character
- How to create a loan structure that increases chances of approval
- Fees to think about in structured deals
- Why building relationships with lenders is important
- Walkthrough of a well-structured deal
- 3 Tips for Builders Eyeing Property Financing
Understanding your finances will help you position yourself for long-term, sustainable growth. For our builders scaling up, especially in the $2 million to $10 million revenue range, this is an episode you shouldn't miss. Grab your calculators and spreadsheets because we're diving into strategic property financing!
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See omnystudio.com/listener for privacy information.
What do you need to elevate your business to $10Mil in profits? Is it bagging huge projects? Hiring highly-skilled individuals? Getting the best gear and software?
It’s cultivating a winning mindset.
TPB Boardroom Member Richard Phiskie takes us on his journey from renting a property for his young, small family to expanding Dimension Building, his award-winning company, to a $10Mil construction business.
Here are the key takeaways from this amazing session with Rich:
- Balancing business with his wife and establishing clear boundaries between work and personal time
- Prioritizing qualities like passion, a willingness to learn, and team compatibility over technical skills when hiring personnel
- Optimizing time, resources and personnel that enabled Rich to establish a second location in Twizel and expand his team
- Delegating and promoting staff to bigger responsibilities
- Marketing and sales process of a premium construction company
- Creating a loyal, highly-skilled and tight-knit team by being open about sales, P/Ls and construction business know-hows
Curious to learn how The Professional Builder can help you create a $10Mil Construction Business and bag numerous awards? Rich’s story is a testament to our vision of helping great builders build great businesses. Tune in, jot down notes, and take action ASAP!
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
If you think running a successful construction business means you need to be hands-on 24/7, 365 days a year… YOU’RE WRONG!
Today, Marti and Owen are back to share more gems on the best practices of thriving construction business owners. If you missed our last episode, make sure to check it out – it's already packed with rock-solid, proven, and tested strategies.
But this time, be prepared to be dumbfounded, mindblown, and question everything you know about building a sustainable construction business!
In just 25 minutes, we’ll teach you how to keep your business profitable, create a high-performing culture, and master scheduling. We touch on productivity tips that will help you scale faster and book that cruise ship to Cabo sooner:
- Setting a clear vision and getting your team on board with your construction business goals.
- Crafting precise job descriptions and scorecards for your team members.
- Helping your team create a perfect week with a default diary to reach your objectives.
- Conducting weekly meetings and reports to ensure you stay on the right track.
We're here to prove that taking time off and delegating most day-to-day tasks are the keys to scaling your construction business. Don't miss out – hit that play button, and as you listen, start planning your vacation time. Your construction business will thrive while you take a break!
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Predictable, Profitable & Professional.
Growing your building company in 2024 is about working harder on smarter things.
In this episode of The Builders Ladder podcast, Marti and Owen delve into the common construction business strategies they observed from The Professional Builder's top 5% of members who are in their “Boardroom” program, because, as the saying goes, "Success Leaves Clues." To make this episode more fun, they attempted to wrap up the episode in 24 minutes. Let's find out if they managed to beat the timer!
Here are the nuggets they shared in this episode:
- The best practices of TPB’s top 5% that took their construction business to the next level, including reporting of numbers and weekly meeting rhythms.
- How they selected better team members and held them accountable to budget timelines, and quality standards.
- How they began delegating tasks to work ON their construction business rather than IN their business. Hint, it’s aligned with their Professional Builders Rate…
- What numbers they tracked, including W.I.P, Cashflow, Margins, Leads…
- The importance of having non-negotiables and how they enforced these both on site and in the office… AND with clients.
- How they managed to get out of their comfort zone and handle the uncomfortable tasks all construction company owners have to handle… From talking to an architect, owner, roofer or team member…
We will explore these takeaways and provide a few examples from our members because here at The Professional Builder, we don't just offer guidelines; we're handing you the entire blueprint to a successful construction business!
So crack open a cold one and take some notes on how you can play to win in 2024.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Success isn’t relevant to how hard you work. You can be lazy and successful all the same time by winning the property investment game. And this is exactly how David Leon did it.
David Leon is an entrepreneur, property investor, property coach, worldwide renowned public speaker, and author of multiple books, including Lazy, Happy, and Successful.
In this episode of The Builder's Ladder Podcast, David will take us on his journey on how he turned his laziness into something positive and reached his level of success today by winning the property investment game.
Here's what to expect in this episode:
- How David started real estate when he had no money
- Winning the property investment game through long-term vision
- Business philosophy to minimize risk
- Laziness can be a good thing
- The importance of surrounding yourself with better and smarter people
This episode is your treasure chest, filled with nuggets of wisdom to supercharge your journey to property investment success.
Ready to level up your property investment game? The Builder's Ladder Podcast has your back.
Listen to the full episode now and pave your way to success in the world of property development!
Learn how to start real estate investment: realestatemastery.co.nz
Want to be lazy, happy and successful? Start here: LazyHappySuccessful – Slow the fuck down and succeed
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Your pricing strategy can make or break your construction business!
There are a lot of construction businesses out there that has multiple backlogs because of slow and careful cost counting just to remain profitable. Most of which are afraid of hiring a quantity surveyor to avoid adding to the expensive cost. In the complex world of building and construction, the key to success is balancing high standards and profitability in your projects.
In this episode of The Builder's Ladder Podcast, we discuss the art and science of pricing with RapidQS Founder and CEO, David Baker. He is a seasoned Quantity Surveyor with a wealth of knowledge and experience in the building industry. His expertise in pricing, project management, and navigating the nuts and bolts of various building projects has not only enhanced the profitability of numerous projects but also streamlined their execution.
“Every good tradesman, every good person in the industry should be getting paid for their value, not their time.” - David Baker
Things you will learn in this episode:
- How David went from throwing out zero line item quotes to building RapidQS
- Pricing your projects in a way that ensures profitability and sustainability.
- Managing projects effectively to stay under budget and maintain quality.
- The importance of clear communication regarding what is and isn’t included in the project scope.
And if you make it to the end of this episode, we have a surprise that will surely help you jumpstart your efficient pricing strategy!
So hit the play button and listen to this very insightful episode of The Builder's Ladder Podcast.
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The construction industry is one of the largest sectors in New Zealand, and it is time for a change!
- Are you building a house and suffering from 12 building inspections?
- Are you an entrepreneur who is having trouble getting approval for your product?
- Are you suffering from workforce shortage?
All of this shouldn’t be a problem anymore in this day and age. It’s time we streamline the process to improve the industry further.
In this episode of The Builder's Ladder Podcast, we bring you a rare and insightful conversation with Andrew Bayly, a dedicated Member of Parliament from New Zealand's National Party.
Andrew currently serves as the party's spokesperson for Small Business, Manufacturing, Commerce and Consumer Affairs, Revenue, Building, and Construction. Together, we explore the Better Building and Construction Manifesto of the National Party, covering the five key aspects that are slowing the construction sector down.
In this episode you will learn:
- How the National Party is working to simplify getting building consents, ultimately reducing construction delays and the extra costs associated with bureaucratic hurdles.
- Addressing worker shortages in the construction sector using immigration of skilled people.
- Understand the National Party's commitment to supporting mental health within the building and construction industry.
- Tax reforms and how it can benefit both workers and business owners in the construction sector.
Join us on The Builder's Ladder as we uncover the keys to revolutionizing the business sector.
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In this episode, the visionary behind eHaus, Warren Dunn, unveils his incredible journey from bankruptcy to a remarkable $4 million in revenue. We dive deep into the power of mindset and systems, and how they can transform your business from nothing more than a busy job with overheads to a thriving and sustainable company. Warren shares invaluable pricing strategies you can use for maximising profit and maintaining healthy margins even during challenging times
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In this episode, John Fuller from New Life Homes shares his journey on how he increased his turnover from $1.8 million to $3.2 within a year. We uncover how effective management strategies like clear roles, KPIs, and team structure are critical to keep up with rapid growth. You'll also get to discover how he prices his projects for profit with little fee resistance and how you can do the same.
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In today’s episode, Lachlan and Dunn from Outback Builders share their insights on how they doubled their turnover from $2M to $4M in a year.
We’ll discuss proven sales and marketing processes they used to secure high-value projects, including their quoting system, a high-converting website, info packs, and more.
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Today we sit down with one of our members from the U.S., John. He shared his journey from not knowing how to run a building business to launching his own company with a team of 18, generating $3M in revenue at a 20% gross profit margin.You’ll discover how John maintains positive cashflow, landed a renovation job for a $6.5M home at a 30% gross profit margin, and resolves time management issues.
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In today's episode, we sat down with one of our top members, Shaun Spillane.
He shared his insights on how to:
✅ Hit your minimum margins consistently
✅ Step back from day-to-day operations
✅ Develop your team members into problem solvers
✅ Level up your mindset and be a good leader
You'll walk away with proven strategies to increase your profits, buy back your time, and have your team run the business with or without you.
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In this episode, we sat down with Zane Beckett from ZB Homes, winner of the Deloitte Fast 50 for the fastest-growing companies in New Zealand and the first building business to win the award in 17 years.
You'll discover the exact strategies Zane used to grow his company effectively, from how to structure his projects, market positioning, financial visibility, maintaining consistent cash flow, and so much more.
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🚀 Head to https://tpb.tools/call to book your FREE strategy session.
📈 FREE Resources For Builders - https://tpb.tools/resources
In this episode, you get to see behind the scenes how we help our members tackle material delays and price rises.
We had three experts provide a detailed walkthrough of their strategies for navigating through recession problems and how you can do the same.
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Is it possible to fill in your pipeline without going over your marketing budget? Absolutely!
We’ve created a proven system for our members to generate high-quality leads from their current clients. This allows them to be seen as the expert builder and have potential leads excited to do the biggest investment of their lives. Owen and I will walk you through the exact steps to help you do just that in today’s podcast episode.
Watch the video version on Youtube:
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Have you heard about the 1 in 60 rule pilots are using?
So, let’s say you’re flying from Sydney, Australia to Los Angeles, USA.
If the plane you ride on is 1 degree off course, you’ll end up in Mexico.
The same rule applies when it comes to growing a profitable and predictable business.
You need to begin with an end in mind.
Most builders who are stuck running on the builder’s hamster wheel have no destination in mind.
They’re flying blind and wonder why they can’t get to where they want to be in life.
This is why it’s critical to have a clear vision if you want to grow a successful business.
After having a clear vision, you need to have a plan on how to get there.
Luckily, in today’s podcast episode, Owen and I covered all the details on how to grow a business that’ll earn you $500K in net profit.
Here’s a sneak peek of what we covered:
- Why you need to evolve your identity and mindset to take your business to the next level
- The #1 reason why you should consider letting go of working on the tools
- The fastest way to level up your skills without having to burn through your resources
- The biggest difference between running a $1M building business and a $10M
- How to communicate your vision to your team clearly and have them root for your success
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One of our members, Chris, posted a question in our group.
“How can I incentivise everyone from office to site without blowing the bank and also benefiting the company?”
Before you get into setting up bonuses, you need to know the milestones and the scope of work for each of your staff.
You should only give them incentives for exceeding expectations or getting ahead of milestones you’ve set.
So, how do you successfully set the right expectations from the get-go and encourage your team to step up their game?
After listening to this episode, you’ll walk away knowing what to do to be a great leader for your team and support their growth to become problem solvers.
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We always like to open our group workshops with this question
“Hands up if you're a builder”, and 80% of the room puts their hands up.
But when I asked…
“Hands up if you're a business owner”, only 20% of the room puts their hands up.
You see, there’s a big difference in mindset between a builder and a business owner.
And you can’t grow beyond your identity. You'll be capped by it.
So if you want to have a business that gives you more profit and time…
You need to evolve your identity from thinking like a busy builder into a top-notch entrepreneur.
So how do you make the shift?
In today’s podcast, Owen and I dive deep into the IVVM Framework.
It stands for:
Idealise, Visualise, Verbalise Materialise.
This framework has helped 2,369+ builders get crystal clear where they’re at and where they want to be in the next 12 months and beyond.
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As a business owner, there's so much to be done… And so little time to do it all. In fact, most builders wake up before sunrise and are still doing paperwork well after dinner. The thing is, for a lot of us we’re spinning too many plates… From managing your apprentices, clients, material delays, and much more. So, how can you stop running around trying to put out fires and focus working ON your business? Well, in today's podcast episode, Owen and I covered a powerful tool called the RICE Framework. It stands for Reach Impact Certainty Ease Of Execution. This framework helps you make tough decisions in your business, reduce overwhelm, so you know exactly what to focus on right now for your situation to improve your business. Plus, we also cover: The biggest benefit of surrounding yourself with people who are two steps ahead of you How to choose the right opportunity to pursue for your situation to move your business forward The importance of being surgical and deliberate with what you're gonna work on.
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It’s frustrating when you have to lower your price just to land the next job and keep your guys busy.
Despite landing the project, you barely make any profit from it.
It’s one of the reasons why you’re running faster on the hamster wheel and getting nowhere.
Look, there’s a way to stand out from the crowd and not compete on price, you just gotta know how to do so.
In today’s new podcast, Owen and Marti covered a powerful tool that’ll position you as the go-to expert in the eyes of your prospects.
This tool is called TPB WOW Info Pack.
It’s a mouthful, we’re aware, but hundreds of our paid members are using it to secure high-profit projects.
We’ll walk you through:
-
How to use your info pack to get cold leads excited to start the project with you
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The 7 steps sales process that will hook in your prospects and make them eager to invest in you
-
Why you should avoid giving your info pack on the site at all costs
-
Understanding the main goal of your info pack and how to get it right
-
The one hack that’ll get your prospects to go through your info pack and see you as the right man to do the job
If you want to get your hands on our info pack template and how to use it to land profitable projects for your business…
Check out the podcast episode here.
To more sales.
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I want to tell you about one of our members, Leon. He’s currently doing $3M in turnover with a healthy gross profit margin of 21%. The best part… He even took his family to Bali for 9 days, spent time biking with his mates, and his business still ran smoothly without him there during his holiday. But this isn't always the case. See, Leon used to handle all the responsibilities by himself, putting out fires left and right. The moment he stepped back, things would go sideways. So how did he turn the tables around? In our new podcast episode, he shares his journey. You’ll discover how he went from burning the candle at both ends to having a business that gives him more time and money. Here are some of the insights we covered: Why training young apprentices is critical for your business’s growth How charging $3.5K for quotes helped Leon secure a $1.2 million job at a good profit margin The critical role of leadership and how it’ll help you build a strong team you can rely on A time-tested framework that’ll help you take the monkey off your shoulders and solve problems calmly This one decision lets Leon run a better, smoother, and more profitable building business If you want to find out the exact steps Leon took to grow his building company and how you can do the same…
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Owen & Marti discus the importance of on-site systems and quality assurance measures for ensuring project success. Next, we delve into "The Builder's Ladder," a concept that outlines the stages of growth for a construction business. We then examine different systems for project management and the benefits of TPB's quality assurance checklist and Foreman's pack. Additionally, we discuss the value of training tools for improving the skills of construction workers. Finally, we wrap up by discussing key strategies for building a successful business in the construction industry.
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Marti & Owen dive into a Problem Solving Framework and the importance of personal accountability and growth in business. We discuss the significance of ownership and accountability in achieving success and implementing company values.
We examine the key factors involved in defining "world-class" values and the role values play in providing a decision-making framework. We also explore the Problem-Solving Framework and its application in project planning and building a strong team culture.
Finally, we provide valuable downloads to help you implement these frameworks and enhance your personal and business growth. Tune in now to learn more about the Problem-Solving Framework, personal accountability, and implementing company values to achieve world-class results.
Check out our FREE resources: https://theprofessionalbuilder.com/free-resources/
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Owen & Marti explore the importance of the sales process in improving conversion rates and converting leads into clients. We discuss the critical role the sales process plays in building a successful construction business and the key questions buyers have when considering a project.
To improve sales process, we look at the significance of building trust through associations, focusing on conversion, and providing information packs to potential clients. We also examine common sales mistakes made by building companies and the keys to successful sales, such as knowing your market.
Finally, we provide a sales process checklist to help you improve your conversion rates and build a thriving business. So, if you're a builder looking to enhance your sales process and improve conversion rates, this episode is for you. Tune in now to learn more about the importance of the sales process, building trust, and focusing on conversion.
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Owen & Marti take a look at the current state of the residential construction industry in the US and its forecast. We discuss the challenges faced by builders such as scaling lack of profits and being squeezed by rising costs.
To overcome these challenges, we delve into the importance of building a solid business foundation and establishing a strong foundation for growth. We discuss the significance of growing through observation and identifying business priorities to ensure long-term success.
So, if you're a builder looking to navigate the current landscape and build a successful business, this episode is for you. Tune in now to learn more about the residential construction forecast, building a solid business foundation, and identifying business priorities.
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Owen & special guest Ben Templeton explore the importance of brand awareness, staff experience, and cash flow management in running a successful construction business.
We discuss the significance of building community and culture in a small town, and how investing in staff experience and growth can lead to long-term success. Effective delegation of tasks is crucial for business success, and we delve into how it can be done.
We also touch upon the importance of setting boundaries with clients, improving cash flow, and cash flow management, and introduce a builder's weekly schedule for optimal efficiency.
Finally, we discuss the importance of branding and being different, the entrepreneurial mindset, building business equity, and mentoring and helping others. If you're looking to improve your brand awareness, staff experience, and cash flow management.
Check out our FREE resources: https://theprofessionalbuilder.com/free-resources/
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Owen & Marti discuss strategies for building mental toughness and achieving success in the construction industry. We start by introducing a mental toughness challenge and how it can help you push past your limits and achieve your goals.
Next, we dive into the topic of markup vs margin and how understanding the difference between the two can impact your profitability. We also discuss target margins for builders and the importance of aiming for high margins to ensure long-term success.
We then explore the concept of high margin vs low margin projects and how to make strategic decisions about which types of projects to take on. We introduce the Nine Margin Levers, which can help you increase profitability and stand out from the competition.
We also discuss incentivizing foremen for success and how this can lead to increased profitability and better project outcomes. We touch upon the importance of standing out from the competition and how to do so in a crowded market.
Finally, we wrap up with a Profit Checklist that includes 151 points to help you optimize your profitability and achieve long-term success in the construction industry. So, if you're looking to build mental toughness and increase profitability, this episode is for you.
Check out our FREE resources: https://theprofessionalbuilder.com/free-resources/
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Owen & Marti explore ways to free yourself from day-to-day tasks and focus on business growth. We start by discussing the most important list and how it can help you prioritize your tasks. Then, we dive into the topic of delegating and how it can be a powerful tool for business growth. We also touch upon the professional builder's rate and how it can help you determine when to delegate tasks.
Next, we introduce the Stop Doing List and the Freedom Finder tool, which can help you identify tasks that you can delegate or automate. We also discuss the importance of overcoming limiting beliefs that may be holding you back from delegating effectively.
Finally, we wrap up with four ways to get help with delegating tasks, including outsourcing, hiring a virtual assistant, collaborating with a team, and using automation tools. So, if you're looking to free up your time and focus on growing your business, this episode is for you.
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This week we are putting the spotlight on our MEMBER INTERVIEW, with warren Dunn from eHaus Central Lakes
Overview
The company specializes in architecturally designed Passive house builds – ranging from 600 k – 3Mil – Occasionally takes on other conventional builds for the right or repeat clients. I have been building since I left school starting in business at age 19. I started out doing renovations then specialized in character homes for 10 years before moving into new builds – learned a lot of hard lessons doing this as enthusiasm outstripped business ability – lost my business, house self-esteem, and confidence. I had to start all over again, which was a battle, but saw an opportunity and have been working for the last ten years as an eHaus Licensee building the business up as the leading licensee in NZ.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level.
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This week we are putting the spotlight on our MEMBER INTERVIEW, with Mark Sheppard from Bathrooms & Renovations.
Overview
- He started on the tools himself more than 20 years ago and he did everything from sales to every aspect of the job.
- When he saw the opportunity in this market, he decided to transform the business and to work on the foundations with the systems and processes. This took quite a long time for him to have things laid out.
- He then started to grow his team on the systems and processes he created and now they have more than 20 staff and will be adding more.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level.
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This week we are putting the spotlight on our MEMBER INTERVIEW, with Luke Jones from Best Nest Building
Overview
- Started his building company in 2016 doing both high end commercial and residential
- Started with a two-man crew and grew rapidly their brand and reputation, but lost a little control on the business and lost some money
- They were able to scale the business and work on what is needed to structure their business when they joined TPB
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level.
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This week we are putting the spotlight on our MEMBER INTERVIEW, with David Hughes from Twofold Building Projects.
Overview
- Started as a cabin maker joiner and took his time to know what he wanted to do after school.
- Worked for one of the biggest building companies in Australia and managed big projects with them for a couple of years
- His business partner Tim started his business in 2011 which had limited success due to the lack of support that led him to lose more money each year without realizing it. He did subs for him to build houses in the local area
- In 2018 they started marketing Two Fold while building the business when opportunities started coming in. He wasn’t a licensed builder at the time and so he partnered with Tim.
- They started with doing renovations in dual occupancies but now they are doing duplex and no home only. No more renovation projects.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level
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This week we are putting the spotlight on our MEMBER INTERVIEW, with Joel & Michaela Papst.
Overview
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Works from wall workers to new architectural renovations, architectural builds and manufactures new homes. Mostly works on the new-build market.
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Transitioning from an average of $70k - 150K to $280 - 600K projects, but they are actually getting projects priced at more than $800k.
- This is only their 4th year in business. Year on year they’ve been seeing growth and they focus on investing in themselves and the business.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level
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This week we are putting the spotlight on our MEMBER INTERVIEW, Mr. Michael Ponder. Michael has made massive improvements to his business. Before TPB they were at around the rate of $1.2M gross sales/year, not they are at $2.8M/year
The Art of Dwelling is a luxury kitchen and bath remodel company or a new home construction.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level
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On this week's episode we hear from one of our members, Mark Taylor as he reveals some of his secrets over the past 16 years that have seen his company, MLT Builders. He is now in the position where he is booked out for all of 2022 and almost 2023. He has two teams running and he doesn’t take anything lower than 20% margin x 25% markup.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level
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Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level.
This week we are putting the spotlight on our MEMBER INTERVIEW, Mr. Ben Coultish. Ben has made massive improvements to his business and is now working the numbers (finances) and margin are aligned with the goals.
OVERVIEW:
Cedar Ridge Construction has been around since 2013 Focus on new single-family homes and also worked on duplex projects in the past. He shared some of his wins, journey, and helpful tips.
Check out his journey so far
BEFORE TPB
- Didn’t have any background in construction. Ben used to be a firefighter paramedic
- Decided to be a builder in 2013 and started in property management working with investors and corporate clients
- Started with building new homes with guaranteed leases
AFTER TPB
- When he was a firefighter he know everyone but when he started building people in the community started to see him as a threat. He didn’t have the right people to give him advice and he can rely on
- He needed to learn the systems within the industry, best practices, and the direction he should be led to
- Ben had a better understanding of the “Working in the business vs working on the business” concept
- Mindset shift, PSR mindset
- Making better progress and better manager the people, business, system and better prepared in handling issues
- Sets and achieves goals better goals: 24 homes in 3 communities
- He has a work-life balance, has more time for his loved ones, and is off on weekends
GOAL
- The company signed a deal as a developer to a 28 home project. They are assigned to build the roads services and to also sell - they already have a guaranteed sale with the city at occupancy and at their margin.
- Take the business to the next level as a developer
- Just hired a foreman, and will hire more team members as more opportunities are continuously coming in
- Close another 24 home deal by next year in 3 different locations
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
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So... What's the difference between Profit Margin & Mark Up?
It can get a little bit confusing as a builder when all you want to do is get your business running without headaches until some maths & numbers pop up.
The worst part?
Not understanding these numbers can mean unfortunate consequences for the health of your business.
So you're almost stuck between a rock and a hard place...
BUT...
That's why we're here at TPB, to make sure we can talk about this without causing your head to go in circles.
This topic is super important for a variety of reasons...
But the one that sticks out the MOST is the fact that...
Your business either survives or goes under if these numbers are not understood.
Profit margin is obvious, as it dictates how much you're making after all costs have been deducted.
But it gets a little bit more confusing when you throw mark up into the mix, as this number can also dictate your next paycheque, and whether you'll have to come in on the weekend and work more...
We can make sure that isn't the case!
We go into the difference between the two concepts, and how this information can help you make more profit-based decisions, and get you off the tools sooner, rather than later.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Running a company is not only hard work but can be very expensive to run.
You have your average fees to get your reno, or new build is done such as materials, staffing, & pricing...
On top of that, you factor in how much your time is worth going into any project.
It also doesn't just stop there...
You also have hidden fees, and expenses that are costing your company money & time without you even knowing...
It's like a leech in the background, that is sucking the soul out of you while you are unaware of what's going on.
For example, one of our Member of the Quarter - Todd Flashman reported spending 55% of his time in administration activities.
Imagine how much this was costing him both in time, and money...
Not to mention, admin work is something that can easily be delegated and can be very costly to your time.
But that's not the worst part...
Since this wasn't accounted to his total expenses, he wouldn't know how much to scale up because he does not know how much it costs to send an email, or pick up the phone and answer calls.
How can you scale up, if you don't know how much it costs to run your company?
e.g. - If it takes $1 to make lemonade, selling it for $1 will break even, and an extra $1 will make you a profit.
Whereas, if you don't know how much it takes to make lemonade...
How much are you profiting?
You don't really know.
This is what we are tackled in our live.
How to find out exactly how much it costs to run your company, and find out your break-even which is the magic number that will tell you how much you need to make in order to create a profit.
Enjoy!
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Pricing is a topic a lot of builders seem to struggle with.
You want to make sure that you're giving a fair price so you don't lose a potential client....
But at the same time, you don't want to undercut yourself and price incorrectly so you don't end up in a:
"Ah crap, I should've charged more" situation.
If only there was a process or a magical genie to tell us exactly what to price, and how to price...
Well, though we may not look like genies, we gave a little bit of direction this Thursday.
We dived into into exactly the methods and the processes behind pricing for profit so you can get the most out of any job...
This information is also vital about screening out tire kickers, and bad clients....
Because as you already know, pricing low can attract lower quality customers.
And you want to avoid that at all costs.
Do you want to catch our live next time?
We'll be live on our Facebook group @ 12:15NZT.
Here is the link: https://www.facebook.com/groups/professionalbuilder
Catch you then!
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Hiring the next person can be extremely stressful.
You are easily setting aside hours and hours on end to interview applicants, do reference checks, and so much more for the hopes that this person can buy you back time and money.
But if done right, it can be the biggest time saver for your business.
However, the question becomes...
Who do I hire next?
You're probably wearing all the hats in the business right now.
From the sales, marketing, to email, and you wish you could just hire someone for all the jobs!
But determining WHO, you should hire, is where you might be looking for answers.
Thankfully, TPB is here to the rescue because we have got some advice for sure.
We went live on this topic on our free FB group (where we do lives every week).
We also field your specific questions in the comments, and answer EVERY one of them live!
So make sure you don't miss the next one on our Facebook group @ 12:15 PM GMT+12.
LINK - https://www.facebook.com/groups/professionalbuilder
P.S.
If you're struggling with find the live when you tune in...
Just go on the Facebook group, post a reply to our latest post (or create a post!) and we'll get back to you 🙂
See you then!
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
If you're looking to build a team that frees you of worry, and ensures you they will get the job done...
AND on time...
then definitely tune into this live we shot on our FB group a couple of days ago!
We know the feeling of having to spoon feed workers to ensure the job is done.
The trust just isn't there, and more time is being burned away when it could be focused onto building the business.
That's why, we'll be giving you the tactics that we have tested with 100s of builders that have been able to build highly efficient crews...
All in this one live.
Remember - we reply to EVERY ONE of your comments on our lives (just check out our previous lives if you're not convinced!)
So that means if you wanted to field a specific question - feel free to drop one on the next time we shoot!
We host them on our Facebook group @ 12:15 PM NZT EVERY week.
Link - https://www.facebook.com/groups/professionalbuilder
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Finding hard working foreman is a struggle all builders are dealing with without a shadow of a doubt.
How do you find hardworking foreman?
How do you find ones that'll go above and beyond, instead of just doing just enough to keep their jobs?
How on earth do you even FIND foreman in the first place?
It's a lot of issues to process at once...
Especially in a climate where we have a shortage of foremen...
But there is some hope.
We go into step-by-step strategies in this live we did not too long ago, that has worked for 100s of builders to finally acquire their ideal foreman.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Looking to be a bit more hands-off within your business? 🤚
Feeling ready to scale your business and let other people take the wheel? 🎡
We had Cameron Upton & Owen Chambers delve in LIVE about... the first step to letting your business run by itself.
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🔥 Interested in this type of content? We go LIVE every week on THURSDAY (GMT+12) 12:15 PM on our Facebook Group!
Link | https://www.facebook.com/groups/professionalbuilder
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Is time a little bit too constrained for your schedule? 🤙
Constantly wearing all the hats and doing everything within your company?
☹️We had Cameron Upton & Owen Chambers delve in LIVE into the topic... The ONE thing every builder has to know for buying back their freedom within their company
Interested in this type of content? We go LIVE every week on THURSDAY (GMT+12) 12:15 PM on our Facebook Group!
Link | https://www.facebook.com/groups/professionalbuilder
Make sure you set a reminder for then!
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Looking for a productivity hack to buy back some 'me time'? 🤙
Weekends looking a little too predictable with all the work you have going on? ☹️
We had Cameron Upton & Owen Chambers delve in LIVE into this topic about... a PROVEN method helping builders win back their time"⏱️
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🔥 Interested in more content like this? We go LIVE every week on THURSDAY (GMT+12) 12:15PM on our Facebook Group!
Link | https://www.facebook.com/groups/professionalbuilder
Make sure you set a reminder for then!
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Are you constantly stressed out with the little time you have to recover? 😞
Have you had enough of being on the tools? 🥱
We had Cameron Upton delve in LIVE into the topic... how you can gain back 8 hours when you're always on the tools.
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🔥 Interested in more content like this? We go LIVE every week on THURSDAY (GMT+12) at 12:15 PM on our Facebook Group!
Link | https://www.facebook.com/groups/professionalbuilder
Make sure you set a reminder for then!
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
On this week's episode we hear from one of our members, Nate Alley, as he reveals some of his secrets over the past 12 months that have seen his company, Sentinel Homes, skyrocket, reaching $18M in turnover.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
This week we are putting the spotlight on our MEMBER OF THE QUARTER, Mr. Brent Tamati. Over the past 18 months, Brent has made massive improvements to his business and is now working at a GP of 20-25% while working less than 50 hours a week.
Check out his journey so far
OVERVIEW: Originally from Auckland Grew up in Blenheim where he did his carpenter's apprentice moved to Australia at age 25 Formed Direct Building Solutions in 2007 They are a Residential building company in Sydney that specializes in architecturally designed projects, two storey additions, renovations, extensions, and modular homes Team consists of 3 Foremen, 2 Carpenters, 2 Apprentices, and 2 Labourers
BEFORE TPB: Was barely scraping by and would work at very low margins just to win the next job Had poor cashflow Did not know their backend costs Was constantly stressed, which was affecting his family Lacked communication between site and office No project management system in place
AFTER TPB: Now works at a margin between 20 - 25% GP Got his team pulling in the same direction with a clear focus on what goals need to be hit Have a very clear picture of how the projects are tracking, time/materials against cost Now has a clear communication system between office and site including regular team meetings Has freed up more time to spend with family including 3 holidays a year Doesn’t do any work on the weekend's Healthy cash flow coming into the business.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level.
To find out more, watch the video and see how Brent got back his nights and weekends and grew his GP to 25%!
https://www.facebook.com/groups/professionalbuilder/permalink/1415716625305012/
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Hows 2021 looking for your building company? To help you smash your goals over the next 12 months I've put together some ideas and tips to kickstart your year:
- Put yourself in the right environment to succeed:
- Get yourself involved in an online community that puts you with like-minded individuals who also want to succeed not just in business but in life. I've just started 75 Hard (highly recommend)
- Get a plan:
- Figure out what areas you need to focus on in your business that is going to make the biggest difference i.e. is it sales & marketing, numbers & pricing, or team & systems?
- Execute the plan:
- Create the systems and processes that are going to help you automate your operations and get you out of the day-to-day so you can work on the higher-level areas of your business
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level.
To get your 1-page business plan click the link - https://drive.google.com/file/d/1OFDM2a7qGpUda0o-Bi3HLtynaz-I3DqC/view?usp=sharing
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Sick of staying up late quoting for jobs, dealing with tire kickers, and not getting paid for it? On this week's episode, hear from our guest speaker, Russell Clark from Licensed Renovations, as he explains his charging for quotes process and how he transitioned away from doing free work.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Are you happy with the direction in which your business is moving in or are you at a crossroad and struggling to move it forward? Hear from Marti this week as he runs through some key steps on how to structure your week for maximum productivity to optimize results for your building company.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Morning routine and daily structure are vital if you want to optimize your performance. By preparing and repeating good habits not only will you be able to gain momentum but you’ll set yourself up to crush each day. In this episode, Marti walks through his 7 minute morning routine [Free template] that has helped him build a resilient mindset and the consistency to always win the day.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Hear from Marti this week as he runs through the 5 top concerns prospects have when looking to go ahead with a new build or renovation and how you can overcome them.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemised business that can free up their time, make more profit and get their team performing at the highest level.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Do you have a business or a job? Many building company owners think they have a business but if it’s not a commercial profitable enterprise that works with or without them then it’s just a job. Hear from Marti this week as he runs through some of the key areas in your business that will help elevate you from builder to business owner
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemised business that can free up their time, make more profit and get their team performing at the highest level.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Struggling to increase your gross profit margin? Check out these 9 key levers that will help you get on top of your numbers so you can start earning what you’re worth.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemised business that can free up their time, make more profit and get their team performing at the highest level.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Brand marketing vs direct response marketing, what method should you be using for your building company? Marti breaks down the fundamentals of each so you can apply them effectively to your building company.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemised business that can free up their time, make more profit and get their team performing at the highest level.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Sick of dealing with low level prospects that aren’t the right fit for your building company? Marti runs through 5 key tactics to stop dealing with time wasters
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemised business that can free up their time, make more profit and get their team performing at the highest level.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
How does your team react when a problem arises? In this episode, Marti breaks down the PSR (Problem, Solution, Recommendation) method so that you can install it into your building company and start elevating your team so you can get off the tools to work on the business
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Not where you want to be in your building company? Find out the 2 main reasons that are stopping you from succeeding in your business and how to overcome them
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Marti breaks down the 80/20 principle to help identity what areas in your building company are going to get you incremental and exponential results so you can elevate yourself from builder to business owner.
Welcome to the Builders Ladder. This is a podcast for residential building owners who want to fast track their results and create a well-systemized business that can free up their time, make more profit and get their team performing at the highest level.
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.