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You've Been Treating Burnout. It's Actually Moral Injury.

August 3rd, 2026. Luke Carignan is flying solo, and he has something to say. Three stories. One thread. An uncomfortable conclusion the research is forcing.

🩺 It's Not Burnout. It's Moral Injury. That Changes Everything.
Connect RN's "Burnout in 2026 Looks Different" draws a distinction that reframes the whole conversation: burnout is depletion. Moral injury is a wound — the repeated experience of being asked to act against your own values with no way out. A global study of nearly 10,000 nurses across 35 countries found more than half experiencing severe mental health symptoms tied to their work. 58% feel burned out most days. Only 39% plan to stay in their current position next year. And yet 75% still say becoming a nurse was the right choice. They love this work. They're losing patience with the conditions of it. The Joint Commission now recommends organizations focus on meaningful work and professional autonomy — not coping skills. You cannot wellness-program your way out of moral injury. You have to change the structural conditions that cause it.

⚠️ There's an Early Warning System. Are You Using It?
In fall 2025, AONL partnered with Laudio to analyze 95,000 nurses across 150+ hospitals and identify the operational signals that predict burnout before it becomes turnover. The strongest single predictor: nurses regularly leaving late. Others include 50% of a team not using PTO in six months, and teams skipping breaks — linked to a 15% retention decline among early-tenure nurses. This data already exists in your systems. Late clock-outs are in timekeeping. PTO balances are in your HRIS. The question is whether anyone has connected it to workforce risk. Full report and PDF linked in the show notes.

🔧 93% Know It Needs to Change. 71% Can't Make It Stick.
Aya Healthcare's 2026 Workforce Innovation Report: innovation energy concentrates in hiring and onboarding while scheduling and shift management — the operational layer with the most direct daily impact on nurses — lags as the lowest priority. The fix is not a technology roadmap. It is management discipline: one high-value use case, a clear owner, protected time, one pilot unit, measure, scale.
Action: Pull one operational metric this week — late clock-outs, PTO balances, or break compliance — for your highest-turnover unit. See what it tells you that your annual survey doesn't.

Enjoying the show? Subscribe to The ASHHRA Podcast on your favorite podcast platform so you never miss an episode.

This episode is brought to you by AP3 — the ASHHRA Preferred Partner Program.

Healthcare HR leaders are navigating rising costs, workforce shortages, and an overwhelming vendor landscape. AP3 cuts through the noise.

Managed in collaboration with Lockton and backed by ASHHRA, AP3 is a governed ecosystem of vetted, healthcare-aligned solution providers across talent acquisition, benefits administration, workforce compliance, financial wellness, and employee engagement. Every partner is rigorously vetted. Every relationship is governed. Every solution is built for healthcare.

No directories. No bidding wars. Just trusted partners proven to perform.

Visit AP3.info to learn more and get connected with a partner.

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41% of Nurses Stay for One Reason: They Can't Afford to Leave

July 27th, 2026. Luke Carignan and ASHHRA Executive Director Jeremy Sadlier open with a number that is hard to sit with — and spend the rest of the episode on the organizations doing something about it.

🩺 Nurses Are Staying. But They're Not Okay.
The Nurse.org 2026 State of Nursing Survey (2,000 nurses nationwide): job satisfaction dropped from 55% to 47% in a single year. Eight points in 12 months is a cliff, not a slope. 43% say they're likely to leave the bedside in the next year. 23% are considering leaving the profession entirely, up from 15% last year. And the number that reframes everything: 41% say the number one reason they're still at the bedside is financial necessity. Not mission. Not their team. They stay because they can't afford to leave. 37% of nurses who received a raise last year still couldn't cover an unexpected $1,000 expense without going into debt.
Action: A raise and financial security are not the same problem. They don't have the same solution. If you've found an approach that moves the needle, drop it in the comments — we want to hear it.

🏛️ Washington Did Something Right: Title VIII Advances 21 to 0
The Senate HELP Committee advanced the Title VIII Nursing Workforce Reauthorization Act with a unanimous bipartisan vote. Title VIII is the primary federal program funding nursing scholarships, loan repayment, and training grants. The bill reauthorizes it through FY2030 and adds a nurse faculty demonstration program. The alternative to reauthorization isn't the status quo — it's those programs sunsetting. The nurses you recruit in 2028 and beyond are being shaped right now by whether this pipeline stays funded.

🏆 165 Organizations Are Cracking the Culture Code
Becker's 2026 Top Places to Work in Healthcare: 165 organizations doing what everyone says they know they should do — consistently. Structured career ladders with a real map. Leadership development with protected time. Listening strategies where leadership visibly acts on feedback. Scheduling autonomy for clinical roles. Recognition that is personal, timely, and specific. The difference isn't knowledge. It is operational commitment — the whole leadership team on the hook, not just HR.
Action: Forward one article from today's show notes to your CNO this week. No explanation. See what they say.

Enjoying the show? Subscribe to The ASHHRA Podcast on your favorite podcast platform so you never miss an episode.

This episode is brought to you by AP3 — the ASHHRA Preferred Partner Program.

Healthcare HR leaders are navigating rising costs, workforce shortages, and an overwhelming vendor landscape. AP3 cuts through the noise.

Managed in collaboration with Lockton and backed by ASHHRA, AP3 is a governed ecosystem of vetted, healthcare-aligned solution providers across talent acquisition, benefits administration, workforce compliance, financial wellness, and employee engagement. Every partner is rigorously vetted. Every relationship is governed. Every solution is built for healthcare.

No directories. No bidding wars. Just trusted partners proven to perform.

Visit AP3.info to learn more and get connected with a partner.

News Links

Story 1 — Nurse.org 2026 State of Nursing Survey

• Nurse.org: 2026 State of Nursing Survey — Stress, Pay, Safety & Beyond
• Nurse.org: 43% of Nurses Want to Leave the Bedside. Most Can't Afford To.
• Nurse.org: 55% of Nurses Got Small Raises in 2025 — Many Can't Cover a $1,000 Emergency
• Fierce Healthcare: Nurses' Job Satisfaction Stumbles After Post-Pandemic Gains
• Becker's: The Current State of Nursing 2026

Story 2 — Title VIII Nursing Workforce Reauthorization Act (July 22, 2026)

• AACN: Title VIII Reauthorization Advances Out of the Senate HELP Committee
• Senator Collins: Bipartisan Bill to Strengthen America's Nursing Workforce Advances Out of Committee
• Newswise: Title VIII Reauthorization Advances Out of the Senate HELP Committee

Story 3 — Becker's 165 Top Places to Work in Healthcare 2026

• Becker's: 165 Top Places to Work in Healthcare 2026

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700,000 Openings, 306,000 Workers & Smart Rooms Are Keeping Nurses from Quitting

July 20th, 2026. Luke Carignan and ASHHRA Executive Director Jeremy Sadlier cover three stories connecting workforce math, program accountability, and the technology investment quietly becoming a retention strategy.

📊 Stop Calling It a Shortage — It's a Structural Gap
The Conference Board, in partnership with Northwell Health: every month in the US there are more than 700,000 healthcare job openings and only 306,000 unemployed workers available to fill them. Supply is less than half of demand — every single month. The report calls on four levers: expanding career pathways, improving job quality, promoting team-based care, and deploying technology to extend what existing workers can do.
Action: You cannot hire your way out of this. Build retention infrastructure now and grow talent from within through apprenticeships, career ladders, and non-traditional pipelines. ASHHRA's coalition with Dallas College, Baylor Scott & White, and University of Colorado Health is doing exactly that — contact jeremy.sadlier@ashhra.org to plug in.

🔬 Is Your Wellness Program Actually Working?
The Initiative Intelligence Guide — released last week by the Coalition for Physician and APP Wellbeing, AHA, Advent Health, and Providence's Wellbeing Trust — gives HR leaders a four-question evaluation structure: What evidence do we need? What data do we have? What conclusions can we draw? Should we continue, refine, scale, or stop?
Action: Build evaluation into program design from day one. The organizations that demonstrate ROI on their people programs keep funding them. Free download linked in the show notes.

🏥 Smart Rooms Are a Workforce Strategy, Not a Tech Story
The AHA's July 14th market scan confirmed it: smart rooms reduce nurse burnout and contract labor dependency. Advent Health is equipping 13,000 acute care rooms across 57 hospitals by year end. Houston Methodist reports less burnout and reduced agency reliance after rollout. Motion sensors, digital whiteboards, and ambient tools eliminate manual charting and cut documentation time from hours to minutes.
Action: If this conversation is happening in your clinical or operational teams, HR needs to be at the table. Which roles change, how you recruit for tech-enabled environments, and how you design training — that is an HR design problem.

Enjoying the show? Subscribe to The ASHHRA Podcast on your favorite podcast platform so you never miss an episode.

This episode is brought to you by AP3 — the ASHHRA Preferred Partner Program.

Healthcare HR leaders are navigating rising costs, workforce shortages, and an overwhelming vendor landscape. AP3 cuts through the noise.

Managed in collaboration with Lockton and backed by ASHHRA, AP3 is a governed ecosystem of vetted, healthcare-aligned solution providers across talent acquisition, benefits administration, workforce compliance, financial wellness, and employee engagement. Every partner is rigorously vetted. Every relationship is governed. Every solution is built for healthcare.

No directories. No bidding wars. Just trusted partners proven to perform.

Visit AP3.info to learn more and get connected with a partner.

News Links

Story 1 — The Conference Board: America's Health Care Workforce Shortage

• Conference Board: Report — America's Health Care Workforce Shortage Threatens Patient Access and Economic Competitiveness
• PR Newswire: Full Press Release
• Conference Board: Addressing US Health Care Workforce Shortages (Solutions Brief)

Story 2 — The Initiative Intelligence Guide (July 15, 2026)

• GlobeNewswire: Coalition for Physician & APP Well-Being Launches The Initiative Intelligence Guide
• AHA News: Guide Available to Help Healthcare Organizations Improve Workforce Well-Being Program Evaluations
• Download the Guide — bethejoy.org

Story 3 — Smart Rooms and Workforce (July 14, 2026)

• AHA Market Scan: Why Health Systems Are Increasingly Investing in Smart Rooms (July 14, 2026)
• Hatchmed: Smart Hospital Rooms — How Hospitals of the Future Are Designing Care in 2026
• AHA: Why Smart Hospitals Are Defining the Future of Patient Care

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$60,090 Per Nurse Exit, 3.35 Million Workers Finally Protected & Virtual Nursing Is Working

July 13th, 2026. Bo, Luke, and ASHHRA Executive Director Jeremy Sadlier cover three stories that all connect to the same question: are you doing everything you can to keep the people you have?

💰 The Number Your CFO Hasn't Modeled: $60,090
The NSI 2026 National Healthcare Retention and RN Staffing Report — 527 acute care hospitals, nearly a million workers — puts the cost to replace one staff RN at $60,090. National RN turnover is 17.6%, costing the average hospital $5.2 million annually. Every percentage point shift in turnover is worth $295,000. And 56.8% of all RN departures have less than two years of service.

Action: Bring $60,090 into your next budget conversation about retention. The ROI on almost any retention investment looks different at that baseline. Also: know how your health system makes money today. Ambulatory care is running 43% profit margins at some systems. Internal mobility toward high-margin service lines changes what you can invest everywhere else.

🧠 3.35 Million Healthcare Workers Can Now Seek Help Without Fear
The Dr. Lorna Breen Healthcare Provider Protection Act was reauthorized for five more years. As of May 27th, more than 3.35 million healthcare workers now practice in states or systems that removed stigmatizing mental health questions from licensure applications — 44 medical boards, 9 nursing boards, 11 pharmacy boards have made the change.

Action: Check your state's status at the Lorna Breen Foundation tracker and share it with your CMO and credentialing team. If EAP utilization and wellness participation are low, the upstream problem may be built into the credentialing system itself.

📺 Virtual Nursing Is No Longer an Experiment
The 2026 CNO Survey from Wolters Kluwer: nearly 9 in 10 nurse leaders have adopted new care models and 90% say they are working. Across 10 health systems at scale — including Advocate, Ochsner, Henry Ford, Piedmont, and UC Health — one 69-hospital system saved 43,000 nursing hours in a year. Patient experience improved as much as 80% at some sites. Nursing turnover reduction saved one system $6.3 million.

Action: If this conversation is already happening in your clinical or operational teams, HR needs to be at that table. Which roles you recruit for, how you compensate, and how you design career paths for nurses shifting to virtual roles — that is an HR design problem.

Enjoying the show? Subscribe to The ASHHRA Podcast on your favorite podcast platform so you never miss an episode.

This episode is brought to you by AP3 — the ASHHRA Preferred Partner Program.

Healthcare HR leaders are navigating rising costs, workforce shortages, and an overwhelming vendor landscape. AP3 cuts through the noise.

Managed in collaboration with Lockton and backed by ASHHRA, AP3 is a governed ecosystem of vetted, healthcare-aligned solution providers across talent acquisition, benefits administration, workforce compliance, financial wellness, and employee engagement. Every partner is rigorously vetted. Every relationship is governed. Every solution is built for healthcare.

No directories. No bidding wars. Just trusted partners proven to perform.

Visit AP3.info to learn more and get connected with a partner.

News Links

Story 1 — NSI 2026 National Health Care Retention & RN Staffing Report

• Becker's: The Cost of Nurse Turnover in 10 Points — 2026
• Nurse.org: Nurse Turnover Is Rising Again — And It's Costing Hospitals Millions
• PeopleElement: The $60,090 Problem Most Health System CFOs Have Not Modeled
• NSI Nursing Solutions: 2026 National Health Care Retention & RN Staffing Report (Full PDF)

Story 2 — Dr. Lorna Breen: Mental Health Licensing Milestone

• Dr. Lorna Breen Heroes' Foundation: More Than 3.35 Million Health Workers Now Practice in States and Systems That Support Their Mental Health
• AMA: Congress Extends Dr. Lorna Breen Law for Five Years
• Dr. Lorna Breen Heroes' Foundation: Remove Barriers Initiative — Full Board Tracker
• J&J Nursing: Reauthorizing the Dr. Lorna Breen Act: Mental Health Support for Healthcare Workers

Story 3 — Virtual Nursing: What's Working

• Becker's: Virtual Nursing at 10 Systems — 23 Results to Know
• Wolters Kluwer / Lippincott: Nurse-Led Innovation and New Care Models — 2026 CNO Survey
• MUSC: Demonstrating the Value of Virtual Nursing — 2026 Report (PDF)
• AONL 2026: The Future of Virtual Nursing and Care Model Redesign

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The Hiring Automation Gap No One Is Talking About

Featuring Mike DeMarco, Senior Product Marketing Manager, Phenom

Healthcare is ranked #2 out of eight industries for overall hiring automation maturity. Healthcare was among the first to deploy voice screening agents. So why are nurses still taking 64 days to fill and internal positions taking 57?

Bo and Luke welcome Mike DeMarco — the self-described "Bruce Springsteen of Product Marketing" — to unpack Phenom's 2026 State of Hiring Automation Report, which audited over 200 companies across eight industries and surfaced a gap that explains almost everything.

📊 The Gap: You're Good at Getting Candidates In. You're Not Qualifying Them.
Across all eight industries, organizations scored above 50% maturity on attraction, engagement, and conversion — getting candidates to click apply. Hiring automation scores — what happens at the moment of application — dropped to sub-28%. The candidates are there. The qualification infrastructure is not. And for the first time in the survey's history, quality of hire (54%) outranked speed and cost as HR leaders' top hiring priority.

🤖 What Good Looks Like
Baylor Scott & White completes 1,000 voice screens in a single day when a job is posted. Allara Caring reduced time to offer by 32% and found that 40% of screens happen after hours — candidates engaging on their own schedule, not waiting for a recruiter callback. Seven-minute apply-to-interview-scheduled flows exist in retail today. Healthcare is next.

🔎 Where to Start — This Week, Almost Free
Luke's practical framework: record conversations with your best and worst performers in each TA role. Ask what they actually do — not what they're supposed to do. Then run everything through Claude: compare top and bottom performers, identify automation opportunities, and generate a business process map. Total cost: roughly $100/month. Mike's team is also offering a complimentary two-role hiring automation audit for listeners.

📋 Resources
Phenom 2026 State of Hiring Automation Report + free audit.

AI isn't replacing recruiters. People who know how to use AI will replace people who don't. Start today.

Enjoying the show? Subscribe to The ASHHRA Podcast on your favorite podcast platform so you never miss an episode.

This episode is brought to you by AP3 — the ASHHRA Preferred Partner Program.

Healthcare HR leaders are navigating rising costs, workforce shortages, and an overwhelming vendor landscape. AP3 cuts through the noise.

Managed in collaboration with Lockton and backed by ASHHRA, AP3 is a governed ecosystem of vetted, healthcare-aligned solution providers across talent acquisition, benefits administration, workforce compliance, financial wellness, and employee engagement. Every partner is rigorously vetted. Every relationship is governed. Every solution is built for healthcare.

No directories. No bidding wars. Just trusted partners proven to perform.

Visit AP3.info to learn more and get connected with a partner.

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Healthcare Is Dead Last in Recognition Culture. Plus: AI That Predicts Who's About to Quit & What CEOs Are Betting On in 2026

July 6th, 2026. Bo, Luke, and ASHHRA Executive Director Jeremy Sadlier are back from the long weekend with a deliberately positive episode — three stories built to give you energy heading into the week.

🏆 Healthcare Is Last in Recognition Culture — and the Fix Is Free
The OC Tanner 2026 State of Employee Recognition Report (42,000 employees, ten countries) found healthcare at the bottom for recognition champions — leaders who actively build cultures of appreciation. The cost: employees at organizations with strong recognition cultures have four times greater odds of staying two-plus years and seven times greater odds of feeling belonging. Recognition also compounds — employees who work with recognition champions are three times more likely to recognize their own coworkers.
Action: You don't need a platform to start. Walk down the hall and tell someone specifically what they did well today. Four times retention. Seven times belonging. That's the ROI on a 30-second conversation.

🤖 AI Is Now Predicting Who's About to Quit — Before They Know It Themselves
Mount Sinai implemented predictive analytics flagging nurses at high attrition risk by analyzing absenteeism, overtime, survey responses, and workload patterns. Results: 17% reduction in voluntary nurse turnover and 15% reduction in burnout-related resignations. Health systems using these tools report 15–25% reductions in contingency labor costs and 10–18% improvements in nurse retention within two years.
Action: You don't need Mount Sinai's stack to start. Pull your absenteeism and overtime data by unit — the patterns are already there. The barrier is data quality, manager trust, and readiness to act on what the data tells you.

📊 The CEO Playbook: Three Bets Healthcare Leaders Are Making Right Now
PwC, EY, and Witt Kiefer's 2026 healthcare outlooks converge on three moves: AI shifting from experiment to infrastructure (57% of health systems planning clinical AI investment, nearly tripling in two years), ambulatory care as the growth engine, and culture as a competitive retention strategy — not HR overhead. 98% of healthcare CEOs expect to pursue M&A or strategic alliances in the next 12 months.
Action: Know your CEO's playbook and build your people strategy around it. Your mission is the recruiting advantage your competitors cannot replicate.

Enjoying the show? Subscribe to The ASHHRA Podcast on your favorite podcast platform so you never miss an episode.

This episode is brought to you by AP3 — the ASHHRA Preferred Partner Program.

Healthcare HR leaders are navigating rising costs, workforce shortages, and an overwhelming vendor landscape. AP3 cuts through the noise.

Managed in collaboration with Lockton and backed by ASHHRA, AP3 is a governed ecosystem of vetted, healthcare-aligned solution providers across talent acquisition, benefits administration, workforce compliance, financial wellness, and employee engagement. Every partner is rigorously vetted. Every relationship is governed. Every solution is built for healthcare.

No directories. No bidding wars. Just trusted partners proven to perform.

Visit AP3.info to learn more and get connected with a partner.

News Links

Story 1 — O.C. Tanner: 2026 State of Employee Recognition

• O.C. Tanner: Full 2026 State of Employee Recognition Report
• BusinessWire: O.C. Tanner Releases the State of Employee Recognition 2026 Report
• O.C. Tanner: Overview & Key Insights from the 2026 Report
• O.C. Tanner: 5 Workplace Culture Trends for 2026

Story 2 — AI Predictive Analytics & Workforce Planning

• HealthTech Magazine: How Healthcare Organizations Can Benefit from Predictive Scheduling Systems (March 2026)
• Shiftmed: AI-Driven Predictive Staffing Analytics in Healthcare
• CWS Health: Using Predictive Analytics to Solve Healthcare Staffing Shortages
• Shiftmed: From Reactive to Proactive — Using AI and Analytics for Workforce Optimization

Story 3 — The CEO Playbook: Business Bets on Healthcare

• PwC: 2026 Healthcare Investment Themes
• HIT Consultant: PwC 2026 Outlook — Health Services M&A Poised for Rebound as AI Becomes "Core Driver" of Value
• EY: Healthcare Sector Outlook in 2026
• WittKieffer: Healthcare CEOs' Agenda — Top Priorities for 2026
• Fierce Healthcare: Key Trends That Will Shape Healthcare M&A Activity in 2026

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Inside Advocate Health's AI Strategy — From a Physician Who Builds It

Featuring Dr. Andy McWilliams, Clinical AI Product Development Lead, Advocate Health

Recorded live at Advocate Health's The Pearl innovation quarter in Charlotte, North Carolina.

Dr. Andy McWilliams is a practicing hospitalist — boarded in internal medicine and pediatrics — who has spent 15 years at Advocate Health and now helps lead its clinical AI strategy. He is not a theorist. He is a physician who uses these tools, sees patients, and builds governance around the same technology his colleagues depend on every day.

🏛️ Governance First — Before the Hype Advocate's AI governance framework came before the widespread deployments, not after. The framework was built collaboratively across ethics, legal, compliance, data science, and HR — with a shared understanding of the why before the how. Every AI solution entering the organization, regardless of department, follows a tiered risk review. HR evaluating a new HRIS with embedded AI? It goes through the same pathway as a clinical solution.

🎙️ Ambient Scribes: 6,000 Clinicians, Measurable Results Advocate was among the first health systems to partner with Microsoft on ambient AI scribing. Today roughly 6,000 physicians and APPs use it regularly. Copilot Dragon for nursing is in early release. The outcome is not just efficiency — it is eye contact, presence, and a patient experience that changes because the clinician is no longer turned toward a keyboard.

📷 Room of the Future: Cameras, Microphones & Virtual Nursing Advocate is installing cameras and microphones across inpatient facilities to enable virtual nursing, hands-free documentation, real-time fall risk alerts, and seamless family connection. Patients report feeling an additional layer of security — not surveillance — when the system is explained clearly.

⚠️ The Heebie Jeebies Are Real — and Healthy Dr. McWilliams is direct: black-box AI in clinical decision-making without explainability gives him pause. The democratization of health information via LLMs has clear benefits, but solutions deployed without guardrails in healthcare concern him. His three questions for any organization evaluating AI: understand the use case and its risks, know the worst-case scenario, and audit for potential bias.

Connect with Dr. McWilliams: https://www.linkedin.com/in/andy-mcwilliams-52254a5

Enjoying the show? Subscribe to The ASHHRA Podcast on your favorite podcast platform so you never miss an episode.

This episode is brought to you by AP3 — the ASHHRA Preferred Partner Program.

Healthcare HR leaders are navigating rising costs, workforce shortages, and an overwhelming vendor landscape. AP3 cuts through the noise.

Managed in collaboration with Lockton and backed by ASHHRA, AP3 is a governed ecosystem of vetted, healthcare-aligned solution providers across talent acquisition, benefits administration, workforce compliance, financial wellness, and employee engagement. Every partner is rigorously vetted. Every relationship is governed. Every solution is built for healthcare.

No directories. No bidding wars. Just trusted partners proven to perform.

Visit AP3.info to learn more and get connected with a partner.

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Hospitals Are Building Their Own Schools, AI Scribes Cut Burnout 13 Points in 30 Days & Healthcare Is the Only Thing Keeping the US Job Market Positive

June 29th, 2026. Bo, Luke, and ASHHRA Executive Director Jeremy Sadlier cover three stories this week that all point in the same direction: healthcare HR is not a support function. It is the engine.

🎓 Health Systems Are Building Their Own Talent Pipelines
A CLASP report declares 2026 the year of the talent pipeline, and the data backs it up. Sierra View Medical Center, Cleveland Clinic, and Froedtert Health are all funding internal training pathways — nursing, surgical tech, apprenticeships — for their own employees. Froedtert opened surgical tech training internally and got nearly 100 applicants. The retention math is the real story: 67% of employees say they would stay with an organization offering clear advancement and upskilling.
Action: Ask who already works here and could become what we need. Community college partnerships, internal apprenticeships, and removed degree requirements for entry-level roles all work. ASHHRA is convening a coalition with Dallas College and Baylor Scott & White to share what's working — email Jeremy Sadlier at jeremy.sadlier@ashhra.org to join.

🩺 Ambient AI Scribes Cut Clinician Burnout 13 Points in 30 Days
New peer-reviewed research covered by Mass General Brigham and The Advisory found burnout among 263 physicians and APPs across six health systems dropped from 51.9% to 38.8% after just 30 days of ambient AI scribe use. A separate Mass General Brigham study found a 21.2-point absolute reduction. Clinicians save 13 to 16 minutes daily on documentation. Oversight is still required — these are tools, not replacements, and hallucinations remain a real concern.

Action: If your organization hasn't evaluated ambient AI scribes as a retention strategy — not just a clinical efficiency play — you're missing the connection. Administrative burden is a people problem. Solve it and you solve for turnover.

📈 Healthcare Is the Only Thing Keeping the US Labor Market Positive
Revelio Labs research, covered by Bloomberg and Fortune, found that since January 2025 the US economy added a net 208,800 jobs across all sectors — while healthcare alone added 410,700. Without healthcare, the rest of the economy has been shedding jobs.

Action: Bring this data into your next budget conversation. You are not asking for resources. You are maintaining the engine.

Enjoying the show? Subscribe to The ASHHRA Podcast on your favorite podcast platform so you never miss an episode.

This episode is brought to you by AP3 — the ASHHRA Preferred Partner Program.

Healthcare HR leaders are navigating rising costs, workforce shortages, and an overwhelming vendor landscape. AP3 cuts through the noise.

Managed in collaboration with Lockton and backed by ASHHRA, AP3 is a governed ecosystem of vetted, healthcare-aligned solution providers across talent acquisition, benefits administration, workforce compliance, financial wellness, and employee engagement. Every partner is rigorously vetted. Every relationship is governed. Every solution is built for healthcare.

No directories. No bidding wars. Just trusted partners proven to perform.

Visit AP3.info to learn more and get connected with a partner.

News Links

Story 1 — Hospitals Building Their Own Talent Pipelines

• Medical Daily: U.S. Hospitals Are Now Paying to Train Their Own Workers
• Clasp: 2026 Is the Year of the Talent Pipeline
• Clasp Webinar Replay: 3 Workforce Shifts Health Systems Must Make Now
• AHA: Health Systems Shine as Job Creators (May 2026)
• McKnight's: Grow Our Own — Building a Sustainable Nursing Workforce

Story 2 — Ambient AI Scribes & Burnout

• Mass General Brigham: AI Scribes Linked to Reductions in EHR Use and Burnout
• The Advisory: Are Ambient AI Tools the Key to Reducing Physician Burnout? (Feb 2026)
• PMC: Use of Ambient AI Scribes to Reduce Administrative Burden and Professional Burnout
• PMC: Transforming Clinical Documentation with Ambient AI Scribes (Narrative Review)

Story 3 — Healthcare Holding Up the U.S. Labor Market

• Revelio Labs: Healthcare Job Growth Is Propping Up the 2026 Labor Market
• Bloomberg: Health Care Workers Are Reshaping the US Labor Market's Future (April 2026)
• Fortune: Healthcare Has Been Propping Up a Shaky Labor Market (March 2026)
• Yale Budget Lab: How Surprising Is the Role of Healthcare Employment Growth?

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What It Actually Looks Like to Move Beyond Traditional HR

Featuring Nakesha Lopez, Chief People & Culture Officer, Advocate Health

Recorded live at Advocate Health's The Pearl innovation quarter in Charlotte, North Carolina.

Advocate Health is one of the three largest nonprofit health systems in the country — 175,000 teammates across six states. Nakesha Lopez leads the people and culture function for all of it. She started in HR because someone mentioned a job posting at Memorial Sloan Kettering. She didn't know what HR was. Twenty-five years later, she's redefining what it can be.

📍 HR's Seat at the Table Isn't Given — It's Earned Through Business Fluency Nakesha's definition of non-traditional HR starts here: the people and culture strategy cannot be separate from the organizational strategy. HR leaders must speak CFO, speak operations, speak clinical — and translate across all of it. The interpreter who removes barriers and co-creates with operational leaders before rolling anything out. Her biggest early-career mistake taught her that lesson permanently.

🤖 People-Led, AI-Enabled — Not the Other Way Around Advocate Health's AI strategy is co-led by Nakesha and the Chief AI Officer. The frame is workforce transformation, not AI transformation — because the goal is improved teammate experience, not technology deployment for its own sake. Advocate is rolling out AI literacy organization-wide: helping 175,000 teammates assess where they are in their AI maturity and build from there. If your organization is not building AI literacy now, the new grad you hire in 2027 will notice.

⚡ Work Forward: Advocate's Workforce Transformation Strategy Work Forward is Advocate's structured approach to redesigning work alongside the teammates who do it — cross-functional teams identifying workflows to improve, enabled by AI, with clear accountability for what happens to the work that goes away and the new skills required to replace it. It is not a project. It is a culture being built over multiple years.

🔎 The Takeaway for Every Healthcare HR Leader Embrace the future — but do it together. Your peers, your vendors, your frontline teammates are your co-designers. The best outcomes come from bringing different minds into the same room and letting the debate happen.

Connect with Nakesha: https://www.linkedin.com/in/nakesha-lopez-b817821

Enjoying the show? Subscribe to The ASHHRA Podcast on your favorite podcast platform so you never miss an episode.

This episode is brought to you by AP3 — the ASHHRA Preferred Partner Program.

Healthcare HR leaders are navigating rising costs, workforce shortages, and an overwhelming vendor landscape. AP3 cuts through the noise.

Managed in collaboration with Lockton and backed by ASHHRA, AP3 is a governed ecosystem of vetted, healthcare-aligned solution providers across talent acquisition, benefits administration, workforce compliance, financial wellness, and employee engagement. Every partner is rigorously vetted. Every relationship is governed. Every solution is built for healthcare.

No directories. No bidding wars. Just trusted partners proven to perform.

Visit AP3.info to learn more and get connected with a partner.

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Pay Transparency Hits July 1, Two-Thirds of HR Leaders Don't Know What AI Can Do & 84% of Healthcare Workers Feel Taken for Granted

June 22nd, 2026. Luke Carignan is flying solo — Bo and Jeremy are out — and he is not slowing down. Three stories: compliance, technology, and the most human challenge in healthcare right now.

⚖️ Pay Transparency Laws Hit Virginia and Maine July 1
Every job posting in Virginia and Maine must include an actual salary range beginning July 1st. No "competitive compensation." No DOE. Virginia's law has no employer size threshold — a 20-person clinic and a 50,000-employee health system face the same requirement. A salary history ban is also in effect. 16 states now have pay transparency laws. Penalties start at $1,000 per violation, with a 15-day correction window that protects you from a lawsuit on that specific posting.
Action: Audit your postings today. Then stop treating this as compliance and start treating it as competitive advantage. Candidates are three times more likely to apply when a salary range is included. In a market with 1.3 million open healthcare jobs, that is not a small number.

🤖 SHRM 2026: The AI Gap Is Awareness, Not Budget
SHRM surveyed 1,700+ HR professionals and found the number one barrier to AI adoption is not cost or security — it is a lack of awareness. 67% of HR leaders don't fully understand what AI can do in hiring. Meanwhile, 92% of CHROs expect greater AI integration in 2026. And 57% of HR professionals in states with AI hiring laws don't know those laws exist. 19 of the most populous states have enacted them.
Action: Schedule a real AI literacy session for your HR team — not a vendor demo. Find out what AI hiring laws apply in your state. If your legal team doesn't know, that is also useful information.

🧠 84% of Healthcare Workers Feel Taken for Granted
ProLink's 2026 Pulse of Travel Healthcare and a Harris Poll align on the same finding: burnout (29%), declining morale (21%), and turnover (20%) are the top three workforce threats — all people problems. 80% say well-being programs don't work. Workers are short-staffed 43% of the time. No mindfulness app fixes that.
Action: Stop solving a retention problem with a benefits solution. Flexibility — shift autonomy, compressed schedules, hybrid models for admin roles — is what the data points to. Go ask someone on your team today how they are actually doing. Really ask.

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Healthcare HR leaders are navigating rising costs, workforce shortages, and an overwhelming vendor landscape. AP3 cuts through the noise.

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Greenwood LaFleur Is Still Fighting, Medicaid Work Requirements Land July 31 & the Layoff Tracker Is Telling You Where the Work Is

June 15th, 2026. Bo and Luke open with a Mississippi hospital that was supposed to close today — and is still open. Then a Medicaid rule taking effect without a real comment window. Then a layoff tracker that, read correctly, is actually a roadmap for HR.

🏥 Greenwood LaFleur: Still Open, Still Fighting
The 25-bed public hospital in Greenwood, Mississippi extended its WARN Act closure date from June 15th to July 31st as negotiations with UMMC continue. UMMC submitted a formal acquisition proposal last week. LaFleur County has a 13% uninsured rate and very few alternatives. The City Council president is cautiously optimistic. Whether this hospital is open August 1st depends entirely on whether this deal gets done.
HR Action: Review your WARN Act procedures, severance frameworks, and workforce communication templates this week. Not because you expect to need them — because preparation is what makes great HR leadership possible in any environment.

📋 Medicaid Work Requirements: 80 Hours, Effective July 31
CMS published its interim final rule on Medicaid work requirements June 1st — effective July 31st, the same day public comments are due. No meaningful comment window. Starting January 1, 2027, states must require Medicaid enrollees to document 80 hours per month of work, education, or community service to maintain eligibility. Nebraska is live now. Fifty different state implementation processes are coming.
HR Action: Model what a 5% and 10% increase in self-pay volume does to your workforce budget in 2027 by service line. Get that in front of your CFO before June ends.

📉 The Layoff Tracker Is a Workforce Transformation Map
Central Health, Optim, PacificSource, and UnityPoint Health all added to the tracker this week — but the pattern has shifted. IT, revenue cycle, and back-office functions are now absorbing a larger share of cuts through outsourcing and automation. This is not just reduction. It is redesign.
HR Action: Find out this week whether your organization has active outsourcing or automation initiatives in motion. If yes, make sure HR is embedded in the planning from the start — not notified when WARN notices need to go out. Change management, reskilling, and culture continuity are yours to lead.

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Healthcare HR leaders are navigating rising costs, workforce shortages, and an overwhelming vendor landscape. AP3 cuts through the noise.

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The Layoff Tracker, Cigna's GLP-1 Cut & What Happens When Compliance Fails

June 8th, 2026. Bo and Luke break down three stories connected by the same thread: what happens when organizations wait too long to act.

📉 The Layoff Tracker Keeps Growing — the Pattern Is Now Structural Becker's and Fierce Healthcare updated their 2026 trackers again this week. Care New England, ECU Health, Intermountain Health, and dozens more added to the list. The Mississippi rural hospital we covered in March officially filed for Chapter 9 in April. The pattern: almost all of these are administrative and billing positions tied to Medicaid and Medicare reimbursement cuts. Clinical roles are largely protected — and organizations cutting are simultaneously posting hundreds of open positions. Action: Run succession planning for the bottom 75% of your organization — especially non-clinical roles. Map skills to open positions now. Pull four quarters of margin data, compare your trend line to the tracker profiles, and take that to your CFO this week as a planning conversation — not a crisis response.

💊 Cigna Cut GLP-1 Coverage for 68,000 of Its Own Employees — Effective July 1 Cigna will stop covering Wegovy and Zepbound for weight loss beginning July 1st — the same day CMS launches its Medicare GLP-1 bridge program at a $50 monthly copay. Employees have until June 30th to refill. Coverage for type 2 diabetes remains. GLP-1 coverage has become a benefits differentiator candidates weigh when choosing employers. Action: Confirm your organization's GLP-1 position today and communicate it directly to employees before July 1st. Don't let them find out from the news on the same day Medicare expands access.

🚨 648 Jobs Gone: What a CMS Provider Agreement Termination Looks Like Laurel Ridge Treatment Center in San Antonio laid off all 648 employees after CMS terminated its Medicare and Medicaid provider agreement for failure to comply with federal health and safety requirements — effective June 26th, no grace period. Roles affected span the full workforce: DON, RNs, therapists, pharmacy techs, HR managers, and more. Action: Meet with compliance and quality leadership this week. Know your CMS survey history, open plans of correction, and active investigations. Find out whether HR has a defined role in your regulatory response plan.

Be the source of communication. Even when you have nothing new to share — tell your people that. That is still information.

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Healthcare HR leaders are navigating rising costs, workforce shortages, and an overwhelming vendor landscape. AP3 cuts through the noise.

Managed in collaboration with Lockton and backed by ASHHRA, AP3 is a governed ecosystem of vetted, healthcare-aligned solution providers across talent acquisition, benefits administration, workforce compliance, financial wellness, and employee engagement. Every partner is rigorously vetted. Every relationship is governed. Every solution is built for healthcare.

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Three Things That Escaped the Savannah Convention Center

Luke Carignan and ASHHRA Executive Director Jeremy Sadlier are back from ASHHRA26 — and the sessions were too good to leave at the convention center. Bo is out this week, but the content more than covers for it. Three themes from the conference floor that every healthcare HR leader needs on their radar right now.

🤖 AI Hit the Bedside and the Org Chart — Simultaneously Four out of five physicians are already using AI for documentation and admin. Nursing schools are rethinking curricula to train AI-augmented clinicians. But the session that landed hardest: AI voice cloning needs only 10 seconds of audio, and threat actors are already targeting executives for wire transfer fraud. Shadow AI is a real liability — vendors are switching AI features on by default inside tools you bought for other reasons. When an AI tool causes harm, it lands as a people problem. That is HR's desk. Action: Build your AI tool inventory — not a policy, an actual list. Know what is on, who turned it on, and what decisions it is influencing.

🚨 Workplace Violence Is Now a Retention Problem With a Badge ASHHRA26 keynote speaker Brian Euridge, Senior Director of Public Safety at University of Michigan and Michigan Medicine, delivered one of the most practical sessions of the conference. His community policing model — security staff required to log two short non-medical conversations daily — drove a 46% reduction in nurse assaults in nine months. The stat that should stop every HR leader: six in ten nurses who experience violence have considered leaving the profession. You cannot prevent what you cannot see — and most incidents are never reported. Action: Treat under-reporting like a safety journey. Drive reporting up first. Reduction follows.

📋 The Layoff Wave Is Really a Skills Pivot Read the cuts as reallocation, not contraction. Administrative and billing layers are absorbing the risk; direct clinical roles stay protected. The organizations winning are hiring for competencies instead of titles and building talent through apprenticeships. ASHHRA's partnership with Dallas College now has national models in 26 states. Wellstar's ChangeWell program trained 100 change champions with zero projects delayed more than 30 days. Action: Reach out to Jeremy, Amy McEnroth at Dallas College, or Mark Sherry at Baylor Scott and White. The apprenticeship blueprint already exists. You do not have to build it from scratch.

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Healthcare HR leaders are navigating rising costs, workforce shortages, and an overwhelming vendor landscape. AP3 cuts through the noise.

Managed in collaboration with Lockton and backed by ASHHRA, AP3 is a governed ecosystem of vetted, healthcare-aligned solution providers across talent acquisition, benefits administration, workforce compliance, financial wellness, and employee engagement. Every partner is rigorously vetted. Every relationship is governed. Every solution is built for healthcare.

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10,000 Nurses on the Edge, a Union Decertification & the GLP-1 Benefit Bomb Landing July 1

Three stories in one week that cut across labor relations, trust, and total compensation strategy. Bo, Luke, and ASHHRA Executive Director Jeremy Sadlier break down what every healthcare HR leader needs to act on before July 1st — with ASHHRA26 in Savannah just days away.

🔥 Corewell Health: 90% Strike Authorization Nearly 10,000 registered nurses across nine Corewell Health East hospitals voted 90% to authorize a strike — the clearest possible signal that trust has collapsed. Nurses voted to unionize in November 2024, defeating a $1.7M anti-union campaign. Nearly a year into first-contract negotiations, management terminated the nurse student loan repayment program and eliminated pool pay. The union calls it retaliation. The vote confirms it landed that way. HR Takeaway: A 90% authorization vote doesn't mean 90% of nurses want to walk. It means 90% are frustrated enough to use the most powerful tool they have. Culture is what happens when the lawyers aren't in the room. The time to build credibility is every day before negotiations start — not during them.

🔄 GWU Nurses Try to Vote Their Union Out On the opposite end: nurses at George Washington University Hospital filed a decertification petition with the NLRB just two years after voting the union in 310-207. The nurses leading the effort say promises weren't kept and the union drove a wedge between coworkers. Decertifications are exceedingly rare — employees must self-fund and self-organize with zero employer support while the union retains full resources. That 30% got there at all is telling.

💊 Medicare GLP-1 Coverage at $50/Month Starts July 1 CMS announced Medicare Part D will cover GLP-1 weight loss medications for a $50 monthly copay beginning July 1st. Qualifying criteria: BMI of 27+ with a cardiovascular condition, or BMI of 35+. The bridge program runs through December 31st, 2027. GLP-1 spending has risen 500% since 2018 and now represents 14% of all US prescription drug spending. Your Medicare-eligible employees are already reading about this. Your non-Medicare employees will ask why their plan charges $300. Action: Pull your current GLP-1 coverage language. Ask your broker for a cost exposure analysis. Build a one-page FAQ for your HR team before July 1 — the questions are coming.

See you in Savannah.

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How Parkland Health Grows Its Own Workforce — And Why You Should Too

Featuring Stephanie Speights, PhD, SHRM-SCP, Senior Vice President of Talent Development, Parkland Health

What if the answer to your most pressing workforce shortage is already inside your building? Stephanie Speights has been proving that thesis for nearly seven years at Parkland Health — one of the most respected health systems in the country — by building a talent development engine that grows clinical staff from the inside out.

🌱 Start With Your Highest Turnover Role Stephanie's counterintuitive advice: don't start with your hardest-to-fill clinical role. Start with the role that churns the fastest. Identify the volume you hire annually, calculate first-year turnover, and build your apprenticeship pipeline there. The transporters, PCAs, and dietary staff cycling through your revolving door are often your best candidates for the next clinical role they never knew existed. But first — address why they're leaving. Drop people into a broken environment and they will still leave.

🤝 Commit Operations Before You Launch The most common failure point: workforce development teams that build great programs but can't get operations to hire the graduates. Stephanie is direct — before you build the cohort, get the commitment. Leaders must agree to hire from the program and to be active participants in shaping the experience, the clinical rotations, and the matchmaking that puts the right person in the right service line.

🎓 Day One Is Not Too Early Parkland starts the development conversation at orientation with a gallery walk — posters on ERG leadership opportunities, tuition programs active on day one, and career navigator resources for anyone who wants to explore what's next. The message is clear: you don't have to wait, and you don't have to leave to grow.

🤖 AI Won't Replace the Heart — It'll Require More of It Ambient documentation, predictive scheduling, and clinical AI are already reshaping what healthcare workers do. Stephanie's response isn't a technology roadmap — it's a human one. Build agility. Develop leaders who create psychological safety around change. And make sure your senior leaders are wise enough not to chase every shiny object at the expense of core mission.

The pipeline you need is already in your building. Your job is to open the door.

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What a VP of Clinical Efficiency Needs HR to Understand

Featuring Katie Abebe, Vice President of Clinical Efficiency, Upstream Rehabilitation

If you have ever wondered what it feels like to run clinical operations across 800 clinics in 25 states — and what that VP actually needs from HR to make it work — this is the episode. Katie Abebe took an unconventional path from construction to community college to a doctorate in physical therapy from Chatham University, and now builds systems for clinical quality and efficiency at one of the top five largest outpatient rehab providers in the country.

⚙️ What Clinical Efficiency Actually Means Clinical efficiency is not just operational throughput. It is eliminating waste, aligning what payers require with what is best for the patient, and delivering high-quality care within insurance-constrained reimbursement models where margins are already thin. One missed clinician can eliminate an entire week's margin at a single clinic. The math is not forgiving.

🧑‍⚕️ What HR Can Do for a Clinical Workforce Right Now Katie's direct answer: flexibility and compensation. Clinical staff carry a unique burden — when they cannot show up, real patients go without care and real revenue disappears. Systems that have built flex clinician pools are absorbing that risk. For PT specifically, reimbursement has not kept pace with inflation, meaning highly credentialed clinicians are often financially stressed. Performance-based earning opportunities — not just productivity bonuses — are a meaningful retention lever.

🤖 AI in the PT Space: The Promise and the Guardrails Upstream is already using AI to reduce documentation burden — the number one reason Katie says she left the clinic. On the horizon: AI-assisted triage at the front of the funnel, helping route patients to providers most likely to deliver results. But Katie draws a clear line. AI for notes and scheduling? Embrace it. AI making the final clinical call without a human in the lead? Not yet.

🔎 The HR Takeaway Build the flex pool. Create performance-based earning paths. And when a clinician's attendance pattern shifts, don't go straight to corrective action — go to the conversation. It is almost never a work problem.

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April 27th, 2026. Three policy hits in the same week, all with direct workforce consequences. Bo, Luke, and ASHHRA Executive Director Jeremy Sadlier break down what HR leaders need to do before July 1st.

💉 RFK Jr. Defends $15.8B in HHS Cuts — His Own Word: Painful After seven congressional hearings, HHS Secretary Kennedy called the FY27 cuts painful and acknowledged his department does not want them: $5B in NIH funding, elimination of the National Institute on Minority Health, $923M in HIV/AIDS reductions, and deep cuts to the Agency for Healthcare Research and Quality. Bipartisan pushback was visible — Republican Senator Tom Tillis called the NIH cuts handing China our lunch. These are not Washington cuts. They flow directly to hospitals, universities, and health systems. Action: Identify every federal grant, research partnership, and workforce development program your organization depends on through NIH, HRSA, or HHS. Build that list this week. Contingency planning starts now, before FY27 makes the cuts real.

🩺 Nursing Was Excluded From the Definition of a Profession Effective July 1st, graduate nursing students lose access to $50,000/year in federal loans — capped instead at $20,500 — because nursing was excluded from the Department of Education's professional degree definition. Law, medicine, and dentistry made the list. Nursing, PT, OT, PA, and social work did not. 59% of nurses say they are now less likely to pursue a graduate degree. Action: Audit your advanced practice nursing vacancies. Evaluate whether your tuition assistance and loan repayment programs can close the new gap. Connect with academic partners now before fall enrollment is affected.

📋 Medicaid Work Requirements: 80 Hours a Month, Starting Late 2026 HR1 Medicaid work requirements are becoming operational — 80 hours per month of documented work, school, or community service or enrollees lose coverage. 65% of Medicaid recipients already work. Those most at risk are the low-wage frontline workers staffing your EVS, food service, PCA, and security roles. Action: Map your lowest-wage workforce against Medicaid thresholds in your state. Brief your CHRO on your exposure before a coverage gap destabilizes the frontline workforce you cannot afford to lose.

Every story this week lands on HR's desk. High five to every practitioner still standing.

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Featuring Ricky Price, Founder, Game Ready Skills & Development | McDonald's All-American | Duke University | NBA Veteran

Healthcare HR professionals spend their days building cultures where people can do their best work under extraordinary pressure. Ricky Price has lived that challenge at the highest level — growing up in Compton, earning a spot under Coach K at Duke, competing professionally for nearly a decade in the NBA, and now translating every lesson from that journey into leadership development for organizations that refuse to settle for average.

This one hits different.

🏀 Visualize First, Then Do the Work Ricky's number one pillar: visualize and imagine your success before it happens. He visualized game-winning shots, big-time college basketball, and a professional career — and when those moments arrived, they felt like deja vu. For healthcare leaders, the application is direct: if you cannot see where your team is going, you cannot build the culture to get there.

⏭️ The Next Play Mentality Coach K's most transferable lesson: when you make a mistake, you cannot wallow in it. Get to the next play. For clinicians who carry the weight of high-stakes errors, this is not a dismissal of accountability — it is the framework that makes continued high performance possible. The leaders who model this give their teams permission to recover and keep moving.

🏆 Assign Roles. Build the Team. When Ricky arrived at Duke, every player was the number one recruit in their state. Coach K's solution: assign clear roles and hold everyone accountable to theirs. High-performing healthcare teams fail the same way athletic teams do — when stars refuse to subordinate individual brilliance to collective purpose. Role clarity is not a limitation. It is the architecture of a championship culture.

🎉 Celebrate Your Wins — Strategically The goal is not the only moment worth celebrating. Daily discipline, weekly consistency, small process wins — these compound. Teams that only celebrate outcomes miss the habits that produce them.

📖 Resource Celebrate Your Wins by Ricky Price (Foreword by Coach K): https://amzn.to/4mCr874 Connect with Ricky: https://www.linkedin.com/in/ricky-price-1a242438

You do not need a wicked jump shot. You need the mindset behind it.

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Hospital M&A Hits a 6-Year High, a 42,000-Worker Strike Looms & a Rural Hospital Has 56 Days

April 20th, 2026. More than 1,000 hospital leaders are in Washington, DC for the AHA Annual Meeting. The urgency they are carrying into that building has never been higher. Bo, Luke, and ASHHRA Executive Director Jeremy Sadlier break down three stories hitting simultaneously.

📉 Hospital M&A Is Back — But It's a Survival Story Kaufman Hall's Q1 2026 report: 22 hospital transactions, highest Q1 total since 2020, $14.5B in transacted revenue. The marquee deal is Sutter Health's proposed acquisition of Allina Health, creating a $26B nonprofit spanning 39 hospitals. But 68% of Q1 deals were divestitures — systems shedding underperforming assets before distress makes them less attractive. HR 1 Medicaid cuts are explicitly driving independent hospitals to seek partners now. Action: Share the Kaufman Hall Q1 report with your CHRO. Know where your organization sits on the risk-to-resilient spectrum. Build your M&A integration playbook if one doesn't exist. If your board is in partnership discussions, HR should already be at the table.

🏠 UC's 42,000-Worker Strike Is About Housing, Not Wages Local 3299 representing 42,000 UC service and patient care technical workers announced an open-ended strike beginning May 14th. The central grievance: UC refused to bargain over housing aid and unilaterally imposed higher health premium rates during negotiations. Workers are being priced out of the communities they serve — many commuting two hours each way. This is not a California story. The affordability gap exists in every major market. Action: Assess your own affordability exposure. What your lowest-paid workers spend just to get to work is a labor risk hiding in plain sight.

🏚️ A Mississippi Rural Hospital Has 56 Days A rural Mississippi hospital announced possible closure by June 15th after laying off 86 employees and eliminating service lines. The driver: a Medicaid clawback — $2.5M already recouped, another $5M in dispute. This hospital is not one option for its community. It is the only option. And it is not alone. Action: If you operate or support rural or critical access facilities, conduct a billing documentation audit now — not after a clawback notice arrives.

When the whole system is under pressure simultaneously, HR leaders already at the table make the difference.

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90% of Healthcare Organizations Missed Their Hiring Goals Last Year. Here's Why.

Featuring Casey Marquette, Founder & CEO, Covenant HR, which is an active member of the ASHHRA Preferred Partner Program (AP3).

Hundreds of open reqs. Inboxes flooded with applicants. And somehow nine out of ten healthcare organizations still missed their hiring targets last year. Casey Marquette, founder of Covenant HR and creator of the AI recruiting platform Scout, joins Bo and Luke to talk about why the problem isn't the talent pool — and what an AI-native solution actually looks like in practice.

⚡ Scout: From Application to Interview in Under Five Minutes Scout evaluates a candidate in 2.2 seconds and sends an interview invitation in under five minutes if they score high enough. All 500 applicants for a role are considered — not just the 50 a recruiter had time to open. The video interview format pressure-tests candidates technically, catches identity fraud, and eliminates the ghosting problem that has plagued candidates for years. Covenant's recruiters went from working 8 requisitions at a time to 20 — with better results and more time for the human conversations that matter.

🔐 Fraud Is Already Here — and Getting Worse 20% of Scout's candidates are currently flagged as suspicious. Gartner projects that by 2028, one in four candidates will be fraudulent. Casey's background in cybersecurity shaped Scout's architecture: video interviews, ID verification, and tab-tracking all work together to surface the candidates who won't engage with the platform because they know their resume won't hold up under questioning.

🤖 What a Bad AI Implementation Looks Like Not all AI recruiting tools are equal. Bolted-on AI from legacy platforms performs differently than purpose-built solutions. When evaluating vendors, ask to see the live environment — not a demo video. Ask how performance is measured at scale. And look for end-to-end solutions that reduce steps rather than add them.

🔎 The HR Takeaway AI is not going to eliminate the need for great recruiters. It is going to separate the ones who use it from the ones who don't. The organizations that put these tools in their people's hands — and hold them accountable for using them — will outperform those still running a 2026 problem on a 2010 playbook.

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Luke Carignan and ASHHRA Executive Director Jeremy Sadlier take a deliberate step back from the doom and gloom to look at what is actually working in healthcare HR right now — and the data is genuinely encouraging.

🩺 Ambient AI Is Ending Pajama Time A randomized controlled trial published in the New England Journal of Medicine confirms what many have suspected: ambient AI scribe software that passively listens to patient visits and auto-drafts clinical notes is producing a highly significant decrease in work exhaustion. Clinicians are saving hours per week. Notes are grading out more thorough and accurate than manually entered ones. This is not a vendor claim — it is peer-reviewed evidence from one of the most trusted sources in medicine. Action: Pull the NEJM data and send it to your CMO this week. Frame ambient scribing not as a cost play but as your 2026 burnout and retention strategy. Software is cheaper than replacing a burned-out physician.

📱 Internal Gig Scheduling Is Collapsing Nursing Turnover The AHA's 2026 Healthcare Workforce Scan shows voluntary turnover is actively dropping at systems that have embraced mobile scheduling — letting nurses bid on shifts, swap days, and control their hours from their phones. Reliance on expensive last-minute incentive pay has dropped by millions at early adopters. Flexibility also reduces corrective action and intermittent FMLA dependency. Action: Ask your CNO what percentage of nursing staff currently self-schedule via mobile app. If the answer is zero, make it your Q3 HR tech priority.

🌱 The Apprenticeship Boom Is Building Pipelines From Within Health systems are no longer waiting for the market to solve their clinical pipeline problem. By fully funding zero-out-of-pocket apprenticeships for EVS staff, patient transporters, and admin assistants, organizations are graduating their own CNAs, MAs, and sterile processing techs. ASHHRA's apprenticeship program, built in partnership with Dallas College, is available nationally at low cost and is ready to implement. Action: Audit your tuition reimbursement data. If it is mostly benefiting management, flip a portion of those funds toward entry-level apprenticeships. Visit ashhra.org to access the Dallas College program — the wheel has already been built.

The organizations healing fastest are the ones investing in their people before the crisis forces it.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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When the Real Problem Is Identity, Not Skill

Featuring Dr. Marcia Reynolds, Master Certified Coach, Former Global President, International Coaching Federation

What if the leader on your team who keeps struggling isn't missing a skill — they're missing a clear sense of who they are becoming? And what if the most powerful thing you could offer your workforce right now isn't another wellness app, but a thinking partner who helps them see themselves differently?

Dr. Marcia Reynolds brings 30 years of neuroscience-informed coaching practice and a perspective shaped by working in 47 countries to one of the most underutilized conversations in healthcare HR: the transformative difference between coaching and mentoring, and what it costs organizations that confuse the two.

🧠 How Coaching Actually Changes Behavior Coaching works differently than training because it triggers genuine discovery. When someone sees something new about themselves — not because they were told, but because they arrived there — the brain literally encodes the change differently. Dr. Reynolds calls this identity-level coaching: helping people move toward who they are becoming, not just what they need to do. Behavior follows identity. That is the sequence leaders keep getting backwards.

🔄 Coaching vs. Mentoring — Know the Difference Mentors navigate the organization. Coaches belong to the person, not the company. The most effective leadership development programs use both — internal mentors for organizational context, external coaches for the conversations people will not have with anyone inside. If your organization calls mentoring coaching, you are getting half the result.

🏥 The Healthcare Application Middle managers in healthcare are carrying 80–200 direct reports in some systems. The answer is not more performance reviews. It is identifying the 10% who want to lead, developing them without needing a title or a promotion, and delegating meaningful work to them. That is how you multiply your capacity and build loyalty simultaneously — and it costs far less than hiring new leaders.

📖 Resource Coach the Person, Not the Problem by Dr. Marcia Reynolds: https://amzn.to/3Q3FFwq

Your organization's leadership pipeline is only as strong as the identity your current leaders are building in the people behind them.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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April 6th, 2026. Three separate policy shocks, all landing at the same time. Bo, Luke, and ASHHRA Executive Director Jeremy Sadlier break down what may be the most consequential week of news healthcare HR has faced all year.

🏥 446 Hospitals at High Risk of Closure A Public Citizen analysis of CMS data identified 446 hospitals at high risk of closing or cutting services due to roughly $1 trillion in Medicaid cuts under HR 1. Criteria: at least 20% Medicaid revenue and currently operating at a loss. Trinity Health has already cut 10.5% of its billing staff. St. Mary's Sacred Heart in Georgia has closed its maternity unit. The deepest HR 1 cuts don't land until 2027 and 2028 — making 446 the floor, not the ceiling. Action: Pull your Medicaid revenue percentage. If you're at or above 20% with thin margins, model workforce implications of 10%, 20%, and 30% revenue reductions and bring that to your CFO this week.

🩺 The $100,000 Visa Fee Is Hollowing Your Physician Pipeline The AHA surveyed more than 1,000 health systems on the new $100,000 H-1B visa petition fee — up from $3,500. 64% of hospitals have already paused or limited recruitment. More than 70% expect direct patient care impact. 57% of H-1B roles in healthcare are clinical. Pain is sharpest in rural and underserved markets where foreign-trained physicians fill gaps domestic pipelines cannot reach. Action: Audit your H-1B-dependent clinical roles by specialty and geography. For each, identify your contingency — J-1 waiver programs, GME partnerships, rural scholarships, grow-your-own pipelines. Lawsuits are pending. The pipeline gap is not waiting.

📦 Tariffs Hit the Supply Chain — Hospitals Can't Pass the Cost Along A 10% baseline tariff took effect April 5th. China supplies 94% of US hospital plastic gloves, most N95s, and the majority of anesthesia instruments. 82% of healthcare experts expect costs to spike 15% within six months. Medicare and Medicaid reimbursement is fixed. Hospitals at 3-4% margins have no room. Action: Meet with your CFO and supply chain leadership. Know your tariff exposure by category. Model what a one- and two-point margin compression does to your workforce budget before Q3 forces that conversation.

When revenue is cut, the physician pipeline narrows, and supply costs spike simultaneously — HR leaders not at the table will find out about the decisions in a memo.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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Strike Over, Margins Up & AI Saving Lives at Advocate Health

The final Monday News Drop of Q1 2026. Luke Carignan and ASHHRA Executive Director Jeremy Sadlier close out the quarter with three stories that are actually moving in a positive direction — and one significant asterisk on each of them.

🤝 Kaiser Strike Is Over — Now the Hard Part Starts 31,000 UNAC/UHCP nurses and healthcare professionals at Kaiser Permanente have ratified a new contract, ending the largest open-ended healthcare work stoppage in US history. The union secured historic wage increases, ironclad patient safety protections, mandatory staffing minimums, and strict limits on floating. The contract is signed. But HR leaders are not done. HR Action: Do not walk in like it is business as usual. Returning staff worked next to managers who hired agency travelers across their picket lines for two months. Expect friction between union members and management. Expect agency staff who crossed picket lines still on units. Expect post-strike turnover within 90 days if you do not address it now. Cancel your meetings, be on the units, and give staff a safe place to vent.

📊 Travel Agency Costs Have Plummeted — Capture the Momentum Q1 2026 AHA and AMN Healthcare data shows hospital reliance on external contract labor has dropped to a five-year low, essentially returning to 2019 levels. Health systems are winning by building internal gig models — app-based float pools where nurses pick up shifts directly from their phones at premium rates. HR Action: Pull your Q1 contract labor spend. Show your C-suite the savings and pitch a pilot internal scheduling app. If you make picking up a shift as easy as ordering from Uber, your staffing shortages will follow.

🤖 Advocate Health Just Called 15,000 Patients at Once Advocate Health used AI to contact 15,000 hypertension patients in 12 days. Result: 1,200 patients confirmed normal blood pressure, 274 with abnormal readings connected to care immediately, and 400 more flagged for non-hypertension issues. That is nearly 700 people directed toward care who may not have been found otherwise — saving an estimated 1,250 hours of clinical staff time. HR Action: Stop framing AI only as an efficiency play. Ask where AI can drive better outcomes for your people and your patients, not just savings.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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What AI Can and Can't Fix About Healthcare Worker Burnout

Featuring Dr. Rich Safeer, Chief Medical Director of Employee Health & Well-Being, Johns Hopkins Medicine

Two in five healthcare workers say their jobs feel unsustainable. AI is sitting right in the middle of the burnout crisis, the staffing shortage, and the well-being conversation. The question isn't whether it will change healthcare work — it already is. The question is whether your organization uses it to squeeze more out of your workforce or to finally give them their lives back.

Dr. Rich Safeer returns to the ASHHRA Podcast to answer that question with clarity, nuance, and a perspective shaped by decades at the intersection of medicine, leadership, and workforce well-being.

🤖 AI as a Well-Being Tool — If Leaders Choose It AI-powered ambient documentation is already reducing clinician "pajama time" — the hours spent charting after shift instead of resting. Dr. Safeer is direct: these tools should help healthcare workers live more normal, balanced lives — not unlock capacity to load more patients onto already strained providers. Healthcare workers can vote with their feet. If your system adopts AI to extract more, they will go to the one across the street that uses it to give back.

👁️ Shadow AI as a Workforce Signal 62% of healthcare IT leaders have observed staff using unsanctioned AI tools. Dr. Safeer reframes this not as a compliance failure but as a signal — employees finding relief where their organization hasn't provided it yet. Treat it like that before you treat it like a policy violation.

💊 HeartMath, EAPs & Getting to Root Causes 80% of healthcare workers say existing well-being solutions are ineffective. Dr. Safeer connects that failure to programs that don't address root causes — autonomy, flexibility, purpose, and trust. Johns Hopkins has integrated HeartMath, a research-backed breathing and mindfulness practice, directly into the workflow. The lesson: meet people where they are.

📖 Resource A Cure for the Common Company by Dr. Rich Safeer: https://amzn.to/4bOFTPt

Well-being is not a perk. It is the infrastructure that makes every other healthcare workforce strategy possible.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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3,400 Layoffs, No Staffing Floor & Nurses Walking Out — And It's Only March

March 23rd, 2026. California hospitals have already cut more than 3,400 healthcare workers in six weeks. CMS just erased the federal minimum staffing standards for long-term care. And this morning, two separate nurse strikes began — one in Massachusetts, one in Maine. Bo and Luke break down what each story means for healthcare HR leaders right now.

📉 California's Layoff Wave Is Your Early Warning Pomona Valley, Alameda Health System, and Children's Hospital LA are among the systems cutting staff tied directly to Medi-Cal and HR 1 funding reductions. A second wave is already being signaled by hospital executives. California's higher Medicaid concentration means it hits first — not only there. The same legislation is rolling out across every state on a delayed timeline. Action: Pull your Medicaid payer mix by department and model your workforce under 10%, 15%, and 20% revenue reduction scenarios. Bring that to your CFO this week as a planning document, not a crisis response.

🏥 CMS Pulled the Long-Term Care Staffing Floor The 2024 federal minimum staffing rule for nursing homes has been repealed via HR 1. No enforceable federal minimums until at least 2034. This is not a minor regulatory update. It is a fundamental shift in the compliance landscape. Action: Do not lower your standards because the government lowered the floor. Document your internal staffing commitments in writing and communicate them directly to your frontline workforce. Organizations that hold the line will differentiate themselves in recruiting and retention for the next eight years.

🚨 Nurses Aren't Striking for Money — They're Striking for Safety A poll of 1,000+ nurses found safe staffing ratios are the number one driver of strike activity. Wages ranked a distant second at 18%. You can lead the market on compensation and still watch nurses walk. Action: Skip the engagement survey. Block one hour this week and walk the floor in your highest acuity units. Ask charge nurses two questions: What is the one thing making your job harder right now? And do you feel like you have what you need to keep your patients safe? What you hear is your early warning system.

The human part of human resources is irreplaceable. Get out from behind your desk.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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The $6 Billion Influence Machine Targeting Your Benefits Plan

Featuring Kyra Hagan, Senior Vice President of Marketing, RxBenefits.

Six billion dollars. That is what pharmaceutical companies spend every year marketing high-cost, high-profit prescription drugs directly to your employees — and the clinical and financial consequences are landing squarely on your health plan.

Bo sits down with Kyra Hagan, a 25-year healthcare industry veteran and SVP of Marketing at ASHHRA Platinum Sponsor RxBenefits, to unpack the direct-to-consumer advertising machine and why healthcare HR leaders need to understand how it works.

📺 How DTC Advertising Shapes Member Behavior Pharma spends heavily to drive patients to ask for brand-name drugs by name. Studies show 7 in 10 consumers will request a drug by name after seeing ads. About 40% of those scripts get filled — often with no clinical necessity and no cost comparison. Prescribers, motivated by compassion, frequently write the script for the asking.

💊 GLP-1s, Biologics & the Highest-Risk Therapeutic Classes Chronic conditions — diabetes, autoimmune disorders, mental health — are the primary targets. GLP-1s like Ozempic and Wegovy have exploded into a projected $60B market by 2030, creating significant plan exposure. One branded arthritis drug costs $2,800/month. The two over-the-counter equivalents it combines cost $17.

🏥 The HR Leader's Dilemma Plan sponsors live in a bifurcated world: contain costs for the CFO while protecting the benefits that recruit and retain top talent. Without a partner actively managing formulary, step therapy, and clinical utilization, one new hire or one new drug to market can create a catastrophic claim.

🔎 What HR Leaders Should Do Now

• Audit your PBM relationship — misaligned incentives may be driving spend, not containing it
• Ensure your pharmacy partner uses independent clinical rigor, not rebate-driven decisions
• Leverage plan data analytics to identify trending therapeutic classes before spend spikes
• Educate members on DTC advertising and the cost and clinical value of alternatives

You are always one diagnosis, one new drug, one new hire away from a catastrophic claim. The right pharmacy advocate changes that equation.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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Agentic AI Is Already in Your Building — Do You Know Where?

HIMSS 26 just closed in Las Vegas with 24,000 healthcare technology leaders sending one unmistakable message: agentic AI has moved from the exhibit hall into your operations. Meanwhile, the largest nurse strike in US history ended at Kaiser Permanente with a 21.5% wage deal — and that number is now living in the institutional memory of every union organizer in the country. Bo, Luke, and ASHHRA Executive Director Jeremy Sadlier break it all down.

Also — happy Healthcare HR Week! March 16th through Friday. Head to ashhra.org to celebrate the HR leaders keeping healthcare running.

🤖 Agentic AI: From Pilot to Operations Epic announced 85% of its customers are now using AI and debuted an agent factory — a no-code tool for building custom AI agents inside the EHR. Amazon entered the market with Amazon Health Connect. The vendor conversation has shifted from capability to ROI, governance, and implementation ownership. HR Action: Be the AI maestro. If HR is not at the table when these decisions get made, you will find out in a budget meeting six months from now.

👁️ Shadow AI: The Canary in Your Coal Mine Healthcare IT leaders at HIMSS were direct — 2026 is the year organizations must formalize AI governance or face HIPAA, compliance, and liability exposure they have not planned for. Your staff is already using unapproved tools to cope with documentation burden. Shadow AI is not a discipline problem. It is an operational signal. HR Action: Before you enforce, investigate. Find out what staff are using and why — then build governance around real workflows.

💰 Kaiser's 21.5%: Everyone's Benchmark Now 31,000 nurses ended the largest open-ended work stoppage in US history with a 21.5% wage increase over four years — roughly 5.5% annually. That number is now public and referenced in every upcoming negotiation nationwide. HR Action: Run your comp data for clinical staff now. Your nurses already know this number.

🔎 This Week's 3 Mission-Critical Moves

• Map your AI governance gap before a compliance event forces your hand
• Find your shadow AI — treat it as a signal, not a threat
• Benchmark against Kaiser — know where your clinical compensation stands today

The organizations that thrive will be the ones where HR leads the AI transition and stays ahead of the labor curve.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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When the CHRO Has Never Worked in Healthcare Featuring Margie Zyble, SVP & Chief Human Resources Officer, UC Health

Margie Zyble came to UC Health by way of GE and a vertical farming startup. That unconventional path is exactly what makes her perspective on healthcare HR worth listening to.

🏥 People Leader Enablement Is the Priority At UC Health, the most fragile piece of workforce strategy right now is middle management. Spans of control in clinical environments — sometimes 100 to 150 direct reports — are unlike anything Margie encountered at GE or in startup life. Her answer isn't to hire more. It's to use technology to help leaders prioritize who gets their time and energy.

• AI is being used to surface which employees need the most attention
• The goal: make every 30 minutes a leader spends count

🤖 AI in Talent Acquisition — The Results Are Real UC Health is using an AI voice agent to handle high-volume candidate screening. The results have been strong: candidates prefer the flexibility, can interview at 2 a.m. if they want, and completion rates have exceeded expectations. Luke shared data from another deployment — 68% completion rates and a jump from 4 screened candidates per req to 34.

• Transparency matters: UC Health tells candidates upfront they're speaking with AI
• The goal is not a faster process — it's a better use of people leader time on the back end
• Machine learning and contextual fit scoring will become the real competitive differentiator

⚖️ Freedom Within a Framework Centralizing HR processes doesn't mean ignoring local needs. Margie's model: standardize the foundation, then double-click with site-specific input. UC Health built a talent advisory board and deliberately includes naysayers — not just advocates — in redesigning processes like performance management.

⚠️ The Risk No One Is Talking About Moving too fast with AI isn't just an adoption problem. It's a pipeline problem. Entry-level, repeatable-task roles are often where talent gets developed and pipelines get built. Automate those roles without a succession strategy, and you'll feel it in five years.

Healthcare HR is at an inflection point. The leaders who get AI right won't be the ones who adopt the most tools — they'll be the ones who adopt the right tools at the right pace for their people.

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Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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March is here, and healthcare HR is staring down three stories that cut straight to the core of organizational trust, workforce safety, and labor vulnerability — all in one week.

⚖️ LeapFrog's Credibility Collapse A federal judge ruled that LeapFrog deliberately assigned artificially low safety grades to hospitals that declined to participate in its voluntary survey. Five Florida hospitals were affected. This isn't a data dispute — a court found deliberate punishment of non-participants credible enough to act on.

The HR takeaway is urgent: every external rating your organization amplifies — LeapFrog, U.S. News, Magnet — carries reputational weight with nurses, recruits, and your community. When a rating agency's methodology is found to be punitive rather than objective, the credibility problem belongs to you, not them. Audit your ratings dependencies now.

🔒 When Protocol Fails, HR Pays A Milwaukee hospital shooting left two people wounded after security staff reportedly skipped the wanding step required by their own protocol. The entire security team was fired. Bo and Jeremy break down the HR dimensions: hiring standards, training frameworks, and accountability structures that either reinforce or erode compliance. Complacency is the enemy. Secret shopper-style protocol audits may be your best preventive tool.

🤝 Henry Ford's Six-Month Strike: No One Is Immune The nurse strike at Henry Ford Genesis Hospital has crossed the six-month mark under the watch of CEO Bob Riney — a former ASHHRA board member and lifelong people-first executive. If it can happen there, it can happen anywhere. The gap between what leadership believes about its workforce and what frontline workers actually feel — that's where organizing campaigns take root. AI won't close that gap. HR leaders who build real trust with frontline staff will.

🔎 This Week's 3 Mission-Critical Moves

• Audit your external ratings — understand the methodology behind every grade you publish
• Review your security protocol accountability chain and consider compliance testing
• Run a labor relations gut check — pull turnover, engagement, and exit data by unit

Healthcare HR is not just operational support. It is your organization's early warning system.

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Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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We are living in what one CHRO recently called “an era with no destination.” Jobs are evolving, technology is accelerating, and the rules of career progression are being rewritten in real time.

In this forward-looking conversation, executive recruiter and career strategist Becky Heidesch joins us to unpack what AI, automation, and digital acceleration really mean for the workforce, especially for leaders and ambitious professionals trying to stay relevant.

Becky opens with a bold reality: over the next five years, millions of jobs are projected to change or disappear. Is this a crisis moment or a reinvention moment?

Her answer: both.

For those who lean in, upskill, and embrace the tools, it is an unprecedented opportunity. For those who resist or delay, it can quickly become disruptive.

We explore:

• Why AI is coming for tasks, not people
• How automation can elevate human interaction instead of replacing it
• The growing digital skills divide across generations
• Why learning must become continuous, not episodic
• How leaders can prepare teams for roles that do not yet exist

Becky shares her STEEP Qualifications Framework, focusing on Skills, Tools, Education, Experience, and Personal qualifications as a practical way to manage career growth. Her message is clear: you must get in the driver’s seat of your own career.

One of the most compelling ideas in this episode is her “three-career strategy.” Instead of betting your future on a single lane, she encourages professionals to stack skills and think in phases. What you want in your 20s may not serve you in your 50s. Building multiple streams of income and developing adaptable capabilities creates resilience in uncertain markets.

We also tackle education reform, corporate training, and the need to shift from memorization to comprehension. In a world where information is instantly accessible, competitive advantage shifts to adaptability, curiosity, and execution.

This episode is not about fear. It is about agency.

If you want to future-proof your career in the next 90 days, Becky’s advice is simple and powerful: get clear on your direction and start aligning your resources accordingly.

AI is accelerating change. The question is not whether disruption is coming. The question is whether you are preparing for it.

Be sure to check the show notes for Becky’s book, The Career Masterclass for Women.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

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In this week’s News Drop, we unpack three developments that could directly impact provider compensation, skilled nursing operations, and your employee benefits strategy.

💸 CMS Efficiency Shockwave

The 2026 Medicare Physician Fee Schedule is now hitting balance sheets, and the fallout is real.

CMS finalized a 2.5% efficiency adjustment cut, alongside major practice expense reductions for facility-based specialists. According to AMA analysis, hospital-employed oncologists could see revenue drops of 10–20%, with infectious disease physicians facing 5% cuts for performing the same work.

The federal push is clear: shift care away from hospital-owned settings toward independent practices.

HR Risk: If specialist compensation models are tied strictly to wRVUs or gross revenue, Q1 bonuses could trigger unexpected pay reductions.

⚠️ RN Optional: Skilled Nursing Deregulation

A major federal shift quietly went live in February: the repeal of the 24/7 RN mandate in skilled nursing facilities.

While operators argue this expands access in rural markets, the on-the-ground reaction has been anxiety and resistance. LPNs and CNAs now face overnight shifts managing high-acuity residents without RN support. Some are threatening to quit rather than risk license exposure.

Legal permission does not equal market permission.

Action: If you operate post-acute facilities, do not let finance dictate overnight staffing. Pulse check your night shift teams immediately and market RN coverage as a competitive differentiator.

📉 The Death of the Wellness App

Q1 2026 utilization data tells a clear story: fragmented wellness apps, generic EAPs, and point solutions are dramatically underused. Meanwhile, medical trend rates are rising nearly 10%.

The era of benefit expansion is ending. The new mandate is intentional design.

You cannot fix burnout with a yoga app if the nurse has unsafe staffing ratios and poor leadership.

HR Strategy Shift:
• Audit vendor utilization now
• Cut solutions with sub-5% adoption
• Reallocate spend to scheduling tools, AI-driven admin relief, and frontline leadership training

Fix the work, not the worker.

🔎 This Week’s 3 Mission-Critical Moves

1. Audit specialist compensation projections.
2. Reassure LPNs and CNAs about staffing models.
3. Review wellness vendor utilization and reallocate funds strategically.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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Recorded live at AdventHealth, this episode explores what it truly means to operationalize employee wellbeing at scale — and why it cannot live inside a single benefits line item.

Kristin Duquaine, Executive Director of Employee Wellbeing, and Sarah Hawkins, Senior Manager of Employee Wellbeing, share how AdventHealth embedded wellbeing into its brand promise of “Feel Whole,” translating it into strategy, structure, and measurable impact.

Wellbeing Is Not a Program — It’s a System

In many healthcare organizations, wellbeing is folded into an EAP or buried in the health plan. At AdventHealth, it has dedicated leadership, executive visibility, and cross-functional integration.

Kristin, a nurse with nearly three decades at AdventHealth, explains how her clinical experience shaped her belief that holistic wellbeing — mind, body, and spirit — drives long-term outcomes. That philosophy now informs systemwide workforce strategy.

Measuring What Matters

Wellbeing ROI rarely shows up in Year 1.

The team is building a centralized data strategy to evaluate engagement, health risk movement, chronic condition outcomes, mental health impact, and differences across workforce segments. The goal is not participation alone — it is bending long-term workforce stability curves.

The Health Champion Multiplier

A cornerstone of the strategy is the Health Champion Network: 2,800 volunteer team members advocating for wellbeing within their departments.

Key insight: volunteers, not “voluntold.”

Champions are culture carriers and influencers. Departments with champions show significantly higher engagement in wellbeing programs.

For smaller hospitals without dedicated FTEs, this offers a scalable model: build a grassroots network, equip them with tools, and multiply impact without adding headcount.

Advice for Smaller HR Teams

If you only have a few hours a week:

• Make communication consistent, not episodic.
• Tap natural influencers inside departments.
• Integrate wellbeing into daily leader messaging.

Wellbeing is not about marathons or meal plans. It is about helping people see themselves in the solution.

This episode proves scale and humanity can coexist — when leadership commits to both.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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In this episode, we track three major developments shaping healthcare HR strategy right now: a catastrophic escalation in the Kaiser strike, a growing middle management collapse, and a new IRS benefit that could fast-track your workforce into the AI era.

🔥 Segment 1: The Engine Room Walkout

Kaiser Permanente’s strike has entered week four — and it just escalated again.

More than 500 licensed operating engineers have joined the 31,000 nurses already on the picket line. These are not bedside roles. These are the professionals who run high-pressure boilers, electrical grids for life support, and HVAC systems that keep surgical suites sterile.

Travel nurses can backfill clinical gaps.
You cannot easily replace licensed engineers.

Many require state-specific credentials, meaning you cannot simply “fly someone in.” When facilities teams walk out, hospitals face an operational single point of failure.

HR takeaway:
Go to the basement. Meet your facilities leaders. Ensure wages are competitive. Build relationships before leverage shifts.

⚠️ Segment 2: The Middle Management Vacuum

A new report highlights an alarming trend: nurse managers, directors, and VPs are resigning at unprecedented rates.

Some nurse managers are carrying 200+ direct reports. That is not leadership — that is survival mode.

At the same time, younger generations are signaling less interest in traditional leadership roles. Organizations face a critical question:

Do we defend outdated management structures — or reimagine them?

AI may remove administrative burden. But span-of-control audits and leadership redesign must happen now.

HR takeaway:
Pull a report this week. Identify your most overburdened managers. Schedule 15-minute check-ins. Rebalance before collapse forces your hand.

🤖 Segment 3: The IRS AI Subsidy

Here’s the quiet headline of the week: the IRS just expanded guidance allowing employer-provided AI literacy and skill development to qualify as tax-free working condition fringe benefits (Publication 15-B).

Translation:
You may be able to subsidize AI training for your workforce — tax-advantaged.

In a world where payers are deploying AI to accelerate claim reviews and denials, providers must move just as fast.

HR takeaway:
Audit your tuition and fringe benefit programs. Explore AI skill development as both a retention tool and recruitment differentiator.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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Building Your Personal Brand Without Losing Your Professional Edge, featuring Susie Jamerson, Chief People Officer of Corporate Services, AdventHealth

Recorded live in Altamonte Springs, Florida, this episode brings real energy, real conversation, and real leadership insight.

Susie Jamerson returns to the podcast, and this time, the conversation goes deep into something every healthcare leader is navigating right now:

How do you show up authentically online without compromising your professional brand?

🌟 Authenticity vs. Professionalism – Is It Really a Debate?

Social media has evolved. LinkedIn is no longer just a digital résumé. It’s becoming a conversation, a window into values, motivation, and leadership style.

Susie shares how she intentionally built a public-facing social presence rooted in growth, inspiration, and positivity—while staying mindful of her executive role. Her guiding principle?

Show your whole self. Just do it with intention.

She opens up about:

• Balancing personal expression with career responsibility
• Letting team members choose whether to connect on social media
• Why authenticity builds trust instead of eroding authority
• How leaders can reduce generational anxiety by being more human

🔥 Why This Matters for Healthcare Leaders

Healthcare HR professionals often carry the reputation of being “stuffy” or rule-driven. Susie challenges that narrative.

By allowing people to see the human behind the title, leaders can:

• Build deeper trust with teams
• Strengthen psychological safety
• Improve connection across five workforce generations
• Enhance engagement without sacrificing professionalism

Luke adds a powerful perspective from talent acquisition: Younger generations do not separate personal and professional identity the same way previous generations did. Trying to force that separation can create unnecessary tension and anxiety.

💡 Final Reflection

If you want to grow as a leader in today’s healthcare environment, consider this:

• What is your creative outlet?
• What consistent thread defines your brand?
• Are you showing up the same way everywhere—or hiding parts of yourself?

Authenticity, when done intentionally, strengthens leadership. It does not weaken it.

Recorded live. Real conversation. Real leadership.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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This Monday News Drop covers three developments that should be squarely on every healthcare HR leader’s radar.

📉 Segment 1: NCLEX Pass Rates Dip

The 2025 NCLEX pass rate dropped to 69.1%, down from 69.7% in 2024. On paper, that’s a 0.6% decline.

In reality? Nearly 100,000 nursing graduates did not pass.

In a nation already facing a nursing shortage, even fractional declines matter. The exam is the entry gate into practice. Fewer passes = fewer nurses entering the workforce pipeline.

Additional concerns:

• First-time pass rate: 86%
• Repeat pass rate: 52%
• International repeat pass rate: 30%

The question isn’t whether the test should be rigorous. It should. The question is how we support those who fall short and how we preserve the pipeline.

HR takeaway: Monitor your license-pending hires closely. Retesting timelines matter. Retention of near-pass candidates matters even more.

✊ Segment 2: Kaiser Strike Expands

Over 3,000 pharmacy techs and clinical lab scientists have joined the 31,000 nurses already on strike.

Hospitals can run painfully with travel nurses. They cannot function without pharmacy and lab.

This expansion underscores a core truth: every role in healthcare is part of the same operational chain. Break one link, the whole system strains.

HR takeaway:
Don’t ignore ancillary departments. Schedule listening sessions with lab and pharmacy leaders. Engagement in those groups may be the difference between stability and operational gridlock.

⚖️ Segment 3: Scope Snapback & Payer Pressure

New Jersey’s pandemic-era practice flexibilities for APNs and PAs have expired.

Advanced practice clinicians must now return to formal collaborative agreements with supervising physicians. Autonomy walked forward during COVID. It just walked backward.

Simultaneously, Cigna announced 2,000 global layoffs, while PeaceHealth cut hospice nurses and clinical staff.

🚨 This Week’s Three Priorities

1. Ancillary Check-In: Visit lab and pharmacy teams. Listen early.
2. Scope Audit: Verify collaborative agreements and compliance.
3. Denial Prep: Prepare billing teams for potential payer shifts.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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In this episode, Luke Carignan sits down with Kelly Trummer, AVP of Talent Acquisition at Wellstar Health System, to unpack what’s next for healthcare recruiting in a rapidly evolving workforce landscape.

With prior experience at Yale New Haven Health and Southcoast Health, she brings a national perspective on what’s changing—and what must change—inside healthcare TA.

For Kelly, talent acquisition in healthcare is about direct impact. Every hire affects patient care. That purpose continues to fuel her work and leadership approach.

The Post-Pandemic Reality

The workforce challenge has shifted. We are no longer hiring our way out of shortages in nursing, imaging, and therapeutic roles. Instead, organizations must rethink strategy:

• Develop internal pipelines
• Engage future talent earlier
• Reduce friction in recruiting processes
• Compete in an increasingly tight labor market

AI Is Not Replacing Recruiters

One of the most powerful themes of the conversation: AI is not eliminating recruiters—it is elevating them.

By removing administrative burdens, automation allows recruiters to focus on what matters most: relationship building, intentional conversations, and strategic workforce planning.

However, adoption requires balance. Healthcare organizations must bridge generational divides in comfort with AI while ensuring candidate experiences remain human-centered and frictionless.

The recruiter of the future? Agile, relationship-driven, and technologically fluent.

Differentiation in a Crowded Market

For Wellstar, competitive advantage comes down to how the organization treats its people. Total rewards, wellbeing programs, and individualized career paths are not just benefits—they are differentiators.

Kelly reinforces that talent acquisition leaders must invest in their own teams and build peer networks across the industry. Collaboration, not isolation, will define success in the years ahead.

Final Advice for TA Leaders

• Plug into your national healthcare TA network
• Invest in your people
• Build internal pipelines early
• Stay agile
• Embrace change proactively

The future of healthcare talent acquisition will belong to leaders who move early, think long-term, and bring others with them.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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Healthcare HR leaders finally get a moment to exhale, but the work is far from over. In this week’s Monday News Drop, Bo Brabo, Luke Carignan, and ASHHRA President & CEO Jeremy Sadlier break down three critical developments shaping workforce strategy, compliance, and recruiting right now.

Segment 1: The 11th-Hour Telehealth Save
Congress narrowly avoided the telehealth cliff. The Healthcare Access and Modernization Act of 2026 has been signed, extending Medicare telehealth flexibilities through December 31, 2027. Patients can continue receiving care from home, but new guardrails are in place. Starting in Q2, CMS will conduct quarterly audits of providers billing more than 50% of visits via telehealth.
HR takeaway: Release February 1 claims, but immediately flag high-volume telehealth providers and refresh documentation protocols to prepare for increased scrutiny.

Segment 2: Kaiser Strike Enters Week Two
The Kaiser Permanente labor dispute continues to escalate. With more than 2,000 travel nurses deployed to maintain operations, unions have filed unfair labor practice charges, arguing replacement workers are being paid double what staff nurses requested. Tensions are rising, and public perception is becoming a key pressure point.
HR reality check: The hardest work comes after the strike ends. Rebuilding trust, preventing “us vs. them” culture, and aligning leadership, HR, and labor relations will define long-term outcomes.

Segment 3: The Visa Surprise
The State Department’s February 2026 Visa Bulletin delivered unexpected good news. EB-3 priority dates for nurses from the Philippines and India advanced nearly nine months, opening a rare window to accelerate international hiring.
Strategic guidance: Speed matters, but ethics matter more. Vet international recruitment partners carefully, ensure compliance with ethical standards, and invest in structured onboarding and community integration to support long-term retention.

This Week’s Priorities:
• Green-light telehealth billing while preparing for CMS audits
• Monitor labor activity and cultural risk inside union environments
• Accelerate international nurse pipelines with integrity and structure

Healthcare HR is no longer reacting to disruption. It is shaping what comes next.

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HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.

Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.

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Healthcare HR leaders are heading into one of the most consequential weeks of the year. In this episode of the ASHHRA Monday News Drop, Luke Carignan, Bo Brabo, and ASHHRA President & CEO Jeremy Sadlier unpack three fast-moving developments that demand immediate attention from HR, finance, and executive teams.

Segment 1: A Tale of Two Coasts
While New York nurses return to work after securing historic staffing protections, the West Coast is waking up to a massive escalation. More than 31,000 healthcare workers across California and Hawaii, including nurses, pharmacists, and imaging professionals, have launched an open-ended strike over staffing ratios and wages tied to inflation.
HR reality check: The contagion effect is real. Enforceable staffing guarantees are now the most powerful organizing and recruiting tool in healthcare. Union or not, organizations that fail to visibly address staffing risk becoming the next target.

Segment 2: The Telehealth Hail Mary
With just days remaining before the January 30 deadline, the House has passed a two-year extension of Medicare telehealth flexibilities. The Senate still must act. A lapse, even for 48 hours, could trigger denied claims and major revenue disruption.
Actionable guidance: Do not dismantle telehealth infrastructure. Instruct revenue cycle teams to hold telehealth claims from February 1–3 until Senate confirmation is secured. This single step could prevent a costly billing crisis.

Segment 3: The “Great Healthcare Plan” and PBM Reform
The White House has released a new healthcare framework emphasizing aggressive PBM reform and price transparency, while notably stepping away from enhanced ACA subsidies. Premium pressure for employees is likely to persist.
HR opportunity: PBM reform is not just a finance issue. Use this moment to demand transparency from your benefits partners, audit rebate structures, and identify savings that can help offset rising employee costs.

This Week’s Focus:
• Monitor West Coast labor activity and prepare for patient surges
• Protect telehealth revenue during legislative uncertainty
• Reassess staffing strategy, benefits cost exposure, and PBM risk

Healthcare HR is no longer adjacent to strategy. It is central to it.

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Healthcare HR is entering a pressure point week. In this Monday News Drop, Bo Brabo, Luke Carignan, and Jeremy Sadlier break down three converging forces that are already reshaping labor strategy, care delivery, and executive decision making.

Segment 1: The “Peace Treaty” Hangover
The New York City nurses strike has officially ended at NewYork-Presbyterian and Mount Sinai, but the real impact is just beginning. The tentative agreement sets a national precedent: a 19% wage increase over three years paired with an ironclad staffing enforcement clause. If staffing ratios are missed, nurses receive automatic premium pay with no arbitration and no delay.

HR takeaway: This is not just a labor story. It is an operational and financial risk signal. HR leaders should immediately calculate their staffing miss rate and model what automatic penalties would have cost last month. If you wait for the union to raise this, you are already behind.

Segment 2: The Telehealth Countdown
Extended Medicare telehealth flexibilities expire in 11 days, on January 30, 2026. Without Congressional action, the geographic originating site rule snaps back on February 1, limiting reimbursement for home based telehealth visits outside rural areas.

HR takeaway: Do you know which providers in your system would be out of compliance on February 1? If not, why not? This is a data and workforce planning problem, not just a policy issue. Patient access, provider schedules, and employee time off will all be affected if telehealth abruptly contracts.

Segment 3: The Efficiency Wave Moves West
Following Alameda Health, Providence announced cuts of approximately 450 non clinical roles across Washington and Oregon, while CVS Health and its subsidiary Oak Street Health are closing clinics and reducing headcount. Growth at all costs is giving way to margin preservation.

HR takeaway: This is not panic. It is a phase change. Expect continued role consolidation, automation, and redeployment. The best organizations will reskill and redeploy talent with integrity, transparency, and real choice, not force disguised as opportunity.

The Bigger Picture
Labor contracts, care delivery models, and financial discipline are converging fast. If you are in healthcare HR and still see yourself as adjacent to strategy, it is time to step forward. The teams who engage now will be shaping enterprise decisions a year from today.

🎧 Listen in, get ahead, and lead from the center.

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In this week’s Monday News Drop, hosts Bo Brabo, Luke Carignan, and Jeremy Sadlier unpack the critical workforce, policy, and compensation trends shaping healthcare HR as we move deeper into 2026. From labor risk to pay strategy to the expiration of ACA subsidies, this episode delivers practical insight leaders can act on immediately.

Key Topics Covered:

Nurse Strike Risk & Staffing Ratios
With New York City facing potential large-scale nursing strikes, the conversation highlights how staffing ratios are shifting from policy language to enforceable labor contract terms. The takeaway for HR leaders is clear: transparency, staffing communication, and proactive workforce planning can reduce strike risk faster than wages alone.

Medicaid Cuts & ACA Subsidy Expiration
The team explores the real-world impact of Medicaid funding reductions and the expiration of ACA premium subsidies. Hospitals are already seeing layoffs, rising uncompensated care, and growing emergency department utilization. HR leaders are urged to prepare for budget volatility, workforce redeployment, and increased pressure on frontline staffing.

Workforce Redeployment Over Layoffs
Rather than defaulting to layoffs, this episode reinforces the case for redeploying and upskilling existing employees. From patient access to revenue cycle roles, proactive retraining can stabilize operations while preserving institutional knowledge and morale.

2026 Pay Strategy Reality Check
National merit increases have stabilized around 3–3.5%, but healthcare remains an outlier with sustained wage pressure. The hosts discuss why across-the-board increases no longer work and why differentiated pay strategies are essential to retain top clinical talent and manage wage compression.

The HR Imperative
This episode reinforces a core message: workforce shortages are now structural, not cyclical. Burnout is an organizational risk, not an individual failure. And HR leaders play a central role in navigating labor relations, compensation strategy, and policy-driven disruption.

Actionable Takeaways for This Week:
• Run a strike-risk audit with nurse leaders
• Audit per diem and part-time coverage options
• Review telehealth compliance timelines
• Identify redeployment and upskilling opportunities

🎧 Listen now to stay ahead of the workforce, policy, and compensation shifts redefining healthcare HR in 2026.

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We made it to Episode 200, and this milestone edition of The ASHHRA Podcast could not be more timely.

Kicking off 2026, co-hosts Bo Brabo and Luke Carignan are joined by Jeremy Sadlier for a wide-ranging Monday News Drop that examines the forces reshaping healthcare HR, workforce strategy, and hospital operations right now—and what leaders must prepare for next.

What’s Inside Episode 200:

Workforce Shortages Are Structural, Not Cyclical
The conversation opens with a hard truth: healthcare workforce shortages are no longer temporary. Leaders must move beyond short-term hiring fixes and focus on long-term workforce redesign, redeployment, and internal talent mobility.

Burnout Is an Organizational Risk
Burnout is no longer framed as an individual resilience issue. The team discusses why burnout is increasingly viewed as a system failure—one that impacts safety, engagement, retention, and financial performance across health systems.

Upskilling Is the New Retention Strategy
Degree pathways, certifications, and employer-funded education are emerging as the most powerful retention tools. Developing internal talent is no longer optional—it’s essential to sustainability.

AI in Healthcare HR Is Moving Faster Than Governance
From recruiting and scheduling to workforce analytics and productivity modeling, AI adoption is accelerating. The challenge? Governance, bias controls, and leadership readiness are lagging behind the technology.

The Expiration of ACA Subsidies and Its Ripple Effects
One of the most urgent discussions centers on the recent expiration of ACA subsidies. The group breaks down what this means for hospital finances, emergency department utilization, workforce planning, and HR budgets in 2026 and beyond.

Why This Episode Matters

This isn’t just a look back—it’s a clear-eyed look forward. Episode 200 challenges healthcare HR leaders to think systemically, plan strategically, and step confidently into their role as operational leaders during a time of unprecedented change.

Whether you’re focused on workforce planning, employee engagement, AI strategy, or healthcare policy impacts, this episode delivers perspective you can use immediately.

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In this returning episode of The ASHHRA Podcast, co-host Luke Carignan sits down with Jeff Knapp, for a timely and candid conversation about artificial intelligence, workforce transformation, and what it truly means to lead with humanity in an age of rapid automation.

Jeff brings a rare and powerful perspective to the discussion. With a career spanning roles at Aramark, Walgreens, PE-backed organizations, nonprofits, and large public companies, Jeff frames AI not as a threat to HR, but as a once-in-a-generation opportunity to refocus the profession on what humans do best.

Key Themes Explored:

• AI in Human Resources: Why generative and agentic AI are best used to eliminate repetitive, transactional tasks so HR leaders can focus on strategy, leadership development, and culture.
• From Deskilling to Reskilling: Jeff challenges the fear-based narrative around AI, arguing instead that HR is entering a reskilling era that demands curiosity, adaptability, and courage.
• The New Role of the CHRO: Today’s HR leaders must be part strategist, part technologist, and fully human. Jeff explains why fluency in AI, data, and change management is now essential for executive relevance.
• Preserving Humanity at Scale: As automation increases, empathy, compassion, and authentic leadership become more valuable, not less. AI should amplify the human experience, not replace it.
• Workforce Planning & Learning Innovation: How AI-driven insights can enable real-time learning, personalized development paths, and smarter workforce decisions.

Throughout the episode, Jeff and Luke emphasize a core truth: the future of HR is not about replacing people with machines, but about freeing leaders to lead more deeply, thoughtfully, and humanely.

Whether you are an HR executive, business leader, or someone navigating organizational change, this episode offers clarity, reassurance, and practical insight into what’s coming next—and how to lead confidently through it.

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In this week’s Monday News Drop, Bo Brabo, Luke Carignan, and Jeremy Sadlier tackle two headlines that should have every healthcare HR leader paying close attention: reported job eliminations at the U.S. Department of Veterans Affairs and a new survey showing more than half of U.S. healthcare workers are considering leaving their roles.

The conversation cuts through headlines and focuses on what HR leaders need to understand, question, and act on.

🔍 Topics Covered in This Episode

VA Job Cuts: What’s Really Happening?
Reports indicate the VA plans to eliminate up to 35,000 healthcare positions. Bo, Luke, and Jeremy question whether these are true workforce reductions or long-standing vacant roles finally coming off the books. The discussion highlights why transparency matters, especially for veterans, clinicians, and HR leaders trying to understand the real impact on access to care and workforce planning.

55% of Healthcare Workers Considering a Job Change
A new survey reveals 55% of healthcare workers plan to switch jobs, while 84% feel underappreciated and only 20% believe their employer is invested in their long-term growth. The hosts break down why this isn’t just a retention issue—it’s a leadership and engagement problem hiding in plain sight.

Why Surveys Aren’t Enough
Annual engagement surveys alone aren’t fixing the problem. The episode emphasizes the importance of frequent, real conversations, visible follow-through, and leaders being willing to share results transparently and act quickly before employees disengage or leave.

HR Visibility Matters
With HR teams shrinking and more roles moving off-site or remote, Jeremy underscores the risk of losing connection to frontline staff. When HR isn’t present, stress signals are missed—and engagement declines.

AI Is Already Reshaping Work
The hosts discuss real-world examples of AI in healthcare, including ambient clinical documentation and coding. While AI can reduce administrative burden and improve patient care, it also raises urgent questions about workforce redeployment, career pathways, and change management.

💡 Key Takeaway

Workforce challenges are converging—burnout, perceived lack of appreciation, structural cuts, and rapid technology change. The solution isn’t software alone. It starts with listening, acting, and treating employee engagement as a strategic priority tied directly to patient experience and organizational sustainability.

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In this week’s Monday News Drop, Co-hosts Bo Brabo and Luke Carignan, along with ASHHRA Executive Director, Jeremy Sadlier, break down the biggest healthcare HR trends and policy changes shaping the road to 2026—what HR leaders need to watch, prepare for, and take action on now. From telehealth reimbursement cliffs to workplace violence standards and double-digit benefit increases, this episode arms you with a strategic playbook for the year ahead.

🔍 Key Topics Covered

1. The 2026 Telehealth Cliff
Major Medicare telehealth flexibilities expire on January 31, 2026, unless Congress acts. HR teams must evaluate which roles, programs, and services rely on telehealth revenue and prepare contingency plans. Telehealth remains essential for rural healthcare access, care continuity, and patient convenience—making this deadline one of the most urgent risk points for 2026.

2. New Workplace Violence Prevention Standards Coming
California’s OSHA will finalize its workplace violence prevention standard by December 31, 2026, setting the stage for national adoption. Even if you’re not in California, expect other states to follow. HR leaders should begin preparing now, focusing on safety protocols, staff training, and readiness for tighter regulatory oversight.

3. The Coming 10% Benefits Cost Surge
Employer benefit costs are projected to surpass 10% increases, driven by GLP-1 medications and catastrophic claim trends. Traditional cost-shifting to employees has reached its limit. HR must pivot to precision benefit design, using data to tailor plan eligibility, target high-cost categories, and protect affordability.

4. Physician Payment Cuts & Retention Challenges
CMS’s 2026 rule includes a 2.5% “efficiency adjustment,” triggering tension between rising admin burden and lower physician compensation. HR will need to rely on non-monetary strategies—flexible scheduling, administrative relief through AI, and culture improvements—to retain clinical talent.

5. Hospital at Home Stability Through 2030
With a five-year extension secured, HR should stop treating Hospital at Home roles as pilots and begin building permanent job codes, staffing models, and career pathways for home-based acute care teams. This is now a core component of the care delivery ecosystem.

6. The Employer Network Problem
As healthcare delivery narrows into high-performance networks, employees increasingly report, “I can’t find a doctor in my network.” HR must ensure access aligns with the organization’s own employee health plans and proactively manage communication around provider availability.

🎧 Why Listen?

This episode gives healthcare HR professionals a clear, actionable forecast of what’s coming—and how to build a strategy before the pressure hits. If you’re preparing budgets, workforce plans, or leadership updates for 2026, this is your essential Monday briefing.

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In one of our most eye-opening conversations yet, Bo Brabo and Luke Carignan sit down with clinical pharmacist Langley Kyle to unpack the truth behind GLP-1 medications—Wegovy, Ozempic, Zepbound, tirzepatide, and their compounded counterparts. Whether you're an HR leader, benefits strategist, or simply trying to understand why GLP-1s dominate workplace conversations, this episode breaks it all down with clarity, expertise, and a surprising amount of laughter.

From skyrocketing utilization to social-media-driven demand, Langley reveals what she’s seeing across employer plans nationwide…and what’s coming next.

💡 What You’ll Learn in This Episode:

1️. Why GLP-1 Coverage Is So Complicated
Only 20–30% of self-insured employers currently cover weight-loss GLP-1s. Langley explains why cost, demand, and new FDA indications (sleep apnea, cardiovascular risk reduction, MASH) are forcing employers to rethink their approach.

2️. Compounded GLP-1s: Benefits, Risks, and the FDA Crackdown
With compounding pharmacies filling the gap during shortages, Langley outlines the regulatory gray zones, quality concerns, and why the FDA is beginning to tighten oversight.

3️. The Retention Strategy No One Expected
Luke and Bo share firsthand experiences using compounded tirzepatide—and reveal why GLP-1 coverage may soon become a powerful recruitment and retention tool, particularly in healthcare organizations competing for scarce talent.

4️. The Real Problem: Maintenance vs. Cure
Most members stay on GLP-1s long-term. Langley discusses behavior change, wellness integration, and why employers must pair medication access with coaching, nutrition, and lifestyle programs to create sustainable health outcomes.

5️. The Future of Pharmacy Costs
From oral GLP-1s to AI-accelerated drug development, the trio explores how innovation—and litigation—may reshape pricing, access, and plan design over the next decade.

💬 Quote to Remember:
“GLP-1s aren’t going anywhere. The conversation just keeps getting louder.”

🎧 Why This Episode Matters
GLP-1s are no longer a fringe benefit topic. They are transforming employee expectations, affecting plan costs, and reshaping how HR leaders think about population health. Langley’s insights provide a roadmap for making smarter, more sustainable decisions in 2025 and beyond.

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In this week’s Monday News Drop, co-hosts Bo Brabo and Luke Carignan dive into one of healthcare’s most persistent and pressing issues — the national nursing shortage. But this time, they go deeper than headlines to ask the hard question: Is it really a “trend,” or just a long-term problem we keep failing to solve?

Bo and Luke trace the roots of the shortage through decades of reports and research, revealing that the so-called “hot topic” isn’t new — it’s been part of America’s healthcare conversation for years. Together, they unpack why solutions haven’t stuck and explore how operations, education, and compensation must all evolve to make a real difference.

💡 In This Episode You’ll Learn:

🩺 Why the Nurse Shortage Isn’t New:
Bo uncovers 15 years of headlines proving this workforce crisis has been ongoing, highlighting how awareness alone doesn’t equal progress.

⚙️ The 28% Problem:
Luke references a past guest’s insight — only 28% of a nurse’s time is spent on direct patient care — and discusses how operational inefficiencies continue to drive burnout and turnover.

🎓 Workforce Innovation at VCU Health:
A spotlight on Virginia Commonwealth University’s proactive model for workforce development, where over 90% of nursing graduates stay and work in-state. Bo and Luke explore how academia and healthcare systems can collaborate to close workforce gaps.

🤖 The Role of AI in Talent Strategy:
The hosts discuss how artificial intelligence can accelerate recruitment, improve retention, and help hospitals compete for top nursing talent — if used strategically.

💬 A Thought-Provoking Takeaway:
“You can’t fix the national nurse shortage alone, but you can control your organization’s piece of the puzzle.”

And because it’s Thanksgiving week, the duo keeps it light too — reflecting on gratitude, football rivalries, and what the world might look like if humans really could live 200 years.

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Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

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We're thrilled to share the highlights from a mind-expanding episode featuring Cliff Jurkiewicz, VP of Global Strategy at Phenom, alongside our hosts Luke and Bo.

Dive Into Reality: Are We Living in a Simulation?

The episode kicks off with a wild question: What if there’s a 50% chance we’re living in a simulation, according to Columbia astronomer David Kipping? Cliff explores quantum physics, simulation theory, and how particles defy our ability to understand reality—making us ponder humanity’s limits and possibilities.

AI, Quantum Computing, and the Race for Supremacy

You’ll hear about the jaw-dropping advances in quantum computing: Microsoft’s major leap with their Marjoram chip and how whoever wins the “quantum race” could reshape economies, healthcare, and society itself. Cliff notes that China is currently outpacing everyone due to its aggressive, regulation-free approach. What does this mean for global healthcare? The stakes couldn’t be higher.

Healthcare HR Transformation: Tech Is Here to Help

Forget the fear of robots taking jobs—AI is here to streamline tasks, not replace our humanity. The hosts and Cliff walk through how ambient listening, virtual nursing, and AI-driven medical coding are set to eliminate administrative “bloat” and free up clinicians to focus on meaningful patient care. Expect drastic reductions in cost and a move toward decentralized, personalized healthcare.

Curiosity Is Your Superpower

If you’re wondering how to keep up, Cliff offers sage advice: stay curious, ask questions, and don’t be afraid to admit what you don’t know. Whether you’re an HR leader shopping for new tech or a clinician adjusting to AI-powered tools, an “elementary school mindset” is key—embrace curiosity, set your ego aside, and actively participate in this transformation.

The Future of Work and Life: Shorter Workweeks, Longer Lives

Imagine working 20 hours a week—productively—and living for 200 years! With AI and medical innovation, the podcast explores how future generations may move past industrial-age thinking, toward more leisure and true human enlightenment. It’s a bold, optimistic vision for what comes next.

Listener Takeaways:

• AI and Tech are not science fiction—they’re here, now, and reshaping healthcare HR.
• Embrace change and be part of the conversation, or risk being left behind.
• Think big. The possibilities for improving patient care, operational efficiency, and even personal longevity are staggering.
• Be curious. The next era starts with asking the right questions.

Thanks for listening, subscribing, and being curious with us!

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Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

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Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

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Welcome to The ASHHRA Podcast! In this episode, hosts Bo Brabo and Luke Carignan sit down with Keith Sorgius, a dedicated hospital advisor at RxBenefits, to dive deep into the world of pharmacy benefits and cost management for hospitals and health systems. With a rich background in pharmacy analytics, PBM consulting, and 340B in-house pharmacy management, Keith Sorgius shares his practical insights on using data-driven strategies to identify savings opportunities and maximize the value of in-house pharmacy operations.

Together, the trio explores the role of predictive analytics in pharmacy plan management, the critical relationship between HR and pharmacy teams, and the importance of transparent communication when rolling out new benefits strategies. You'll learn why benchmarks can be tricky to rely on, how leveraging your own hospital pharmacy can be a game-changer for costs and patient care, and best practices for getting buy-in from employees and their families.

Whether you're in HR, pharmacy operations, or just passionate about controlling healthcare costs, this episode is packed with actionable advice and real-world stories to help you navigate the ever-evolving pharmacy benefits landscape. Let's get started!

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Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

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In this week’s Monday News Drop, co-hosts Bo Brabo and Luke Carignan get real about the future of HR — and why the next evolution of workforce planning is already here.

From predictive analytics and skills ontologies to workplace flexibility and AI, Bo and Luke dig into what every HR leader should be thinking about as technology reshapes hiring, training, and team performance.

This episode isn’t just theory — it’s a candid conversation about how data can help HR move from reacting to predicting, and from managing to truly leading.

💡 In This Episode You’ll Learn:

1️. Predictive Analytics in Action
Bo and Luke break down how predictive analytics is being used to identify top candidates and strengthen workforce pipelines — even drawing parallels to the U.S. military’s use of data to predict Special Forces success rates.

2️. Skills Ontologies and Task Proficiency
The hosts discuss how modern HR systems are learning to measure performance at the task level, helping organizations understand what employees do best — and where their next role might be.

3️. Building Teams Around Strengths, Not Weaknesses
Forget the old “fix your flaws” model. Bo and Luke explain why high-performing teams are built by aligning complementary strengths, not trying to make everyone well-rounded.

4️. The Human Factor in AI
From age and adaptability to personality fit, the conversation explores what AI can (and can’t) measure — and why human intuition still matters in hiring and leadership decisions.

5️. Flexibility, Structure, and Leadership Styles
In one of the episode’s most relatable moments, Bo and Luke compare their own contrasting work styles — one thrives on structure, the other in chaos — proving that balance drives innovation when teams play to their strengths.

💬 “Predictive analytics helps leaders put the right people in the right roles — and that’s where engagement and retention really begin.”

🌟 Why Listen:
If you’ve ever wondered how AI, analytics, and human behavior intersect to shape better workplaces, this episode connects the dots in a way only Bo and Luke can — insightful, practical, and laugh-out-loud relatable.

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

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In this episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan sit down with Darlene Stone, Senior Vice President and Chief Human Resources Officer at Bayhealth, for a powerful conversation about the past, present, and future of healthcare HR.

Darlene has seen it all, from the days of typewriters and paper timecards to today’s AI-driven workflows. With over 30 years in healthcare, she’s done every job in HR and brings a uniquely grounded perspective on what truly matters: people.

💡 In This Episode You’ll Learn:

✅ AI as a Partner, Not a Threat:
Darlene shares how artificial intelligence is transforming HR operations, eliminating tedious tasks while enhancing human connection and efficiency. From summarizing reports in seconds to improving candidate and patient experiences, AI is redefining how HR delivers value.

✅ Redeploying Talent, Not Replacing It:
Rather than fearing automation, Darlene explains how HR leaders can retrain and redeploy employees into higher-impact roles, filling gaps in healthcare’s critical workforce shortages.

✅ Bridging the Education Gap:
The conversation explores how hospitals and universities must rethink workforce development, from early healthcare academies in high schools to leadership training that replaces rigid degree requirements with real-world skills.

✅ The Human Element of HR:
No algorithm can replace empathy. Darlene reminds listeners that investigations, coaching, and team connection require compassion… the essence of leadership in healthcare.

✅ Building Tomorrow’s Leaders Today:
From Bayhealth’s “Emerging Leader” programs to physician leadership development, Darlene shares actionable strategies for succession planning and cultivating informal leaders who drive cultural transformation.

💬 “You can’t take the human out of HR — no matter how advanced technology gets.”

Whether you’re an HR executive, educator, or healthcare leader navigating transformation, this episode is a reminder that the future of HR isn’t about replacing people — it’s about empowering them.

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Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

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🎙️ Episode 190 – Veterans Day Special: Honoring Service, Saving Lives, and Building Pathways for Veterans

In this special Veterans Day episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan pause to honor those who’ve served — and to spotlight a powerful mission that could change the future for Veterans and the healthcare industry alike.

This episode is filled with reflection, laughter, and a deep sense of purpose as Bo shares stories from his Army career and the lessons that continue to shape his life and leadership today. From marching cadences and camaraderie to gratitude and sacrifice, the conversation blends warmth and humor with heartfelt appreciation for those who’ve worn the uniform.

But it doesn’t stop there. Bo and Luke turn the focus to action — exploring how healthcare organizations can become stronger by tapping into the Veteran talent pool and supporting meaningful post-service transitions.

💡 In This Episode You’ll Learn:

1️. The True Meaning of Veterans Day
Bo reflects on the origins of Veterans Day and the importance of gratitude — not just in words, but in action.

2️. Why Healthcare and the Military Have More in Common Than You Think
From logistics and leadership to operations and HR, Veterans possess transferable skills that align closely with hospital and health system needs.

3️.A Hidden Solution to the Labor Shortage
With millions of Veterans in the civilian workforce — and thousands seeking purpose after service — the opportunity for healthcare employers is enormous. Luke and Bo challenge organizations to stop overlooking this highly skilled population.

4️. Introducing Valor Path
Inspired by the story of Veteran Jon Snider, who transformed his life after nearly losing hope, Bo and Luke share the creation of Valor Path — a nonprofit dedicated to reducing Veteran suicide by supporting successful career transitions. In partnership with Dallas College, Valor Path is developing the first-ever Veteran Success Partner Certification, a national effort to standardize care, training, and support for transitioning service members.

🎯 Why This Episode Matters:
This episode is a heartfelt reminder that honoring Veterans goes beyond words. It’s about giving purpose, opportunity, and belonging — and about uniting communities, businesses, and healthcare organizations to make a tangible difference.

💬 “We don’t want Valor Path to be another Veteran program people forget. We want it to build legacy — to save lives, create opportunity, and strengthen organizations for generations.”

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

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Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

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In this week’s Monday News Drop, co-hosts Luke Carignan and Jeremy Sadlier dig into a treasure trove of 2025 healthcare HR data points, unpacking what’s really happening across the industry and what the numbers mean for the people on the front lines.

From anxiety and depression among nurses to workplace violence and the growing shortage of support staff, this episode shines a light on the challenges healthcare HR professionals must confront head-on. Luke and Jeremy keep it real with practical ideas, tough questions, and even a few laughs along the way.

💡 In This Episode You’ll Learn:

1️. The Mental Health Crisis in Nursing
Recent data shows 74% of nurses report anxiety and 71% report depression—a staggering reality with deep implications for patient care and retention. Luke and Jeremy discussed what HR leaders can do to better support caregivers beyond the shift, from expanding EAP access to creating cultures of genuine happiness.

2️. Workplace Violence: The Unspoken Epidemic
For every 100 nurses, there are 13 physical assaults and nearly 39 non-physical violent events each year. The hosts explore how hospitals can strengthen de-escalation training, improve safety protocols, and work with policymakers to ensure caregivers are legally protected.

3️. The Hidden Staffing Crisis No One’s Talking About
It’s not just about nurses and physicians. Hospitals are facing growing shortages in support and ancillary roles… from transporters to EVS techs. These entry-level jobs are often gateways into long-term healthcare careers, making their decline especially alarming.

4️. Education Bottlenecks and Workforce Pipelines
Despite 95% of hospitals offering tuition reimbursement, over 13,000 qualified nursing applicants were turned away in 2024 due to limited educational capacity. Luke and Jeremy unpack how the system’s “education choke point” is constraining the workforce pipeline, and what HR can do to bridge the gap.

5️. The Student Loan Advantage
Only 36% of hospitals currently offer student loan repayment. The hosts explain why this is a missed opportunity for recruitment and retention, and how even modest repayment programs could reduce stress, improve morale, and strengthen loyalty.

🎙 Quote to Remember:
"Reducing financial pressure reduces emotional pressure—and that changes everything for the people caring for others."

🌟 Why This Episode Matters:
Behind every data point is a story about burnout, resilience, and opportunity. This episode is a wake-up call for HR leaders and executives to think bigger—about mental health, safety, education, and the future of the workforce.

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

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In this eye-opening episode of The ASHHRA Podcast, hosts Bo Brabo and Luke Carignan welcome Kinjal Patel and Brady Heiner from RxBenefits to demystify the complex world of pharmacy benefit management (PBMs). As costs skyrocket, driven by specialty drugs accounting for 50% of spend from just 2% of prescriptions, HR leaders face fiduciary risks, hidden contract clauses, and potential class-action lawsuits. Kinjal and Brady reveal how transparent PBMs differ from traditional models, why "transparency" claims often fall short, and how RxBenefits operates as a client-aligned Pharmacy Benefits Optimizer with 3 million members' negotiating power.

Discover actionable strategies for hospitals and health systems to leverage in-house pharmacies, avoid rebate pitfalls, and conduct essential market checks and audits. The duo emphasizes the critical fine print in PBM contracts (e.g., CVS, Express Scripts, OptumRx) that can erode savings if overlooked. RxBenefits offers free, comprehensive contract analyses to uncover hidden opportunities and protect your organization.

Key takeaways for healthcare HR professionals:

• Understand true PBM transparency vs. marketing hype… demand bias-free alignment.
• Specialty drugs dominate costs; optimize high-dollar prescriptions for massive savings.
• Hospital pharmacies are goldmines; structure contracts to maximize rebates and utilization.
• Fiduciary duty demands expertise; avoid legal risks with proactive audits.
• Don't DIY pharmacy benefits; partner with consultants for smarter plan design and pricing.

A must-listen for HR managing escalating drug spend and compliance. Take control… request your free RxBenefits analysis today!

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

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Hosts Bo Brabo and Luke Carignan sit down with Heather Zarzycki, Director of Total Rewards at Adventist Health, for a candid conversation about what’s really changing in healthcare compensation, why transparency isn’t the enemy, and how HR leaders can adapt to the realities of wage compression, remote work, and AI.

💡 In This Episode You’ll Learn:

1️. Transparency Is the New Trust
Heather shares how public pay scales, wage laws, and cultural shifts are dismantling the old taboo around “talking money.” From pay equity and internal loyalty to the role of transparency in employee retention, she explains why openness is reshaping the employer-employee relationship.

2️. Wage Compression and Creativity in Compensation
With California’s healthcare minimum wage now at $24 and climbing, Heather walks listeners through the balancing act of raising pay for frontline teams while keeping leadership structures sustainable and why “flattening the top” may soon be unavoidable.

3️. The Remote Work Reality
Heather, Bo, and Luke tackle the return-to-office debate head-on. Does culture really require proximity, or can flexibility create a stronger sense of trust and productivity? The discussion reveals how outdated mindsets may be hurting recruitment and morale more than helping.

4️. Leadership Without Incentives
As more professionals shy away from management roles, the trio explores whether merit pay and performance-based compensation could reignite purpose and accountability, or risk driving burnout if not thoughtfully designed.

5️. AI, Automation & the Next Era of Comp Strategy
From digital twins to AI-driven HR service centers, the conversation turns futuristic. Heather imagines a world where compensation programs adapt in real time and HR leaders must answer the question, “Why shouldn’t AI do my job?”

💬 Memorable Quotes:

• “Transparency isn’t dangerous; it builds loyalty.”
• “If you think you’re underpaid, you deserve to know the truth.”
• “AI isn’t coming—it’s already here. Learn it, or be left behind.”

🌟 Why Listen:
This episode blends humor, hard truths, and forward-thinking ideas to challenge how we view pay, performance, and purpose in the modern workforce. Whether you’re leading compensation strategy, managing talent, or simply rethinking what motivates people to stay, Heather’s insights deliver a masterclass in balancing heart, data, and innovation.

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

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In this lively and thought-provoking episode, co-hosts Bo Brabo and Luke Carignan sit down with Elizabeth Babb, System Director of Human Resources at Spartanburg Regional Healthcare System, for a conversation that blends humor, heart, and hard-hitting insights about modern HR leadership.

Elizabeth, a lifelong Spartanburg native and self-proclaimed “hilarious dog mom,” brings her infectious energy and wealth of experience across industries to the table as she dives into the art and science of total rewards. From introducing paid parental leave to strengthening benefits education and employee engagement, Elizabeth reveals how communication, not cost, is often the secret ingredient to driving employee satisfaction and retention.

💡 Key Takeaways:

• Strategy before benefits: How aligning HR and total rewards with organizational strategy ensures every initiative moves the mission forward.
• Educate before you elevate: Why employees often think a benefit is “bad” when it’s really just misunderstood and how leaders can fix that through consistent, creative communication.
• Analogies that stick: Elizabeth’s unforgettable “car dashboard” analogy for benefits education will forever change how you think about employee communication.
• The hidden cost of leaving: How total compensation statements help employees see the real value of their employment… beyond just the hourly rate.
• Healthcare’s benefits balancing act: Insights into managing self-insured plans, pharmacy programs, and the ever-changing PBM landscape while keeping employees informed and empowered.

The conversation takes a fascinating turn as Elizabeth, Bo, and Luke unpack the complexity of the pharmaceutical industry, transparency challenges in PBM contracting, and the growing movement toward more accountable, employee-first healthcare models. As always, expect laughter, candor, and moments of reflection on what it truly means to care for the people who care for patients.

🎧 Tune In If You’re:

• A healthcare HR leader navigating total rewards and benefits education.
• A communicator who wants to make your message stick.
• Curious about the intersection of healthcare, pharmaceuticals, and HR strategy.
• Just here for the laughs because Elizabeth’s analogies are legendary.

Listen now to learn how Spartanburg Regional is redefining employee engagement… one benefit, one conversation, and one brilliant analogy at a time.

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Monday News Drop: Education Reform, Pharmacy Savings & The Future of Healthcare Workforce

This week on The ASHHRA Podcast, co-hosts Bo Brabo, Luke Carignan, and Jeremy Sadlier tackle three headlines shaking up healthcare HR and workforce strategy: education pipelines, rising benefit costs, and how leadership can get ahead of both.

💡 Inside This Episode:

1️. Healthcare Education Reimagined
With healthcare staffing shortages projected into 2030, the hosts explore how health systems can take education into their own hands. From virtual nursing programs to in-house training pipelines, they discuss how partnering with or even building academic programs could close the supply gap faster than traditional higher education—and at a fraction of the cost.

2️. ADN vs. BSN — Rethinking Requirements
Are degree requirements unintentionally shrinking your candidate pool? Bo, Luke, and Jeremy debate whether strict BSN-only hiring policies are limiting access to great talent and driving future nurses toward long-term-care roles instead of hospitals. The conversation challenges institutions to create flexible career pathways, such as “hire-now, finish-later” BSN partnerships.

3️. Travel Nursing Declines and Telehealth Explodes
Travel nursing demand is expected to drop another 20% in 2025, while locum tenens, nurse practitioners, and telehealth roles continue to surge. The team explores what this shift means for workforce planning, retention, and the evolving role of HR in recruiting advanced practitioners.

4️. Rising Health Insurance Costs — and How to Fight Back
Employer-sponsored premiums climbed 5% this year, averaging $27,000 per family. Bo walks through practical ways to offset these increases, including pharmacy optimization, transparent contract review, and strengthening the partnership between HR and pharmacy leaders. Luke even floats a bold retention idea: What if organizations covered 100% of employee premiums?

5️. A Round of Applause for Healthcare Culture Champions
The hosts celebrate the newest Most Loved Workplaces list, highlighting top health systems like Parkview Health, Nicholas Children’s, and UCLA Health for setting the bar on employee experience.

🌟 Why Listen:
This episode blends insight, humor, and actionable ideas for every healthcare HR leader navigating workforce shortages, benefit inflation, and culture transformation.

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In Episode 184 of The ASHHRA Podcast, host Luke Carignan sits down with Amanda Ellis, Vice President of Total Rewards at SSM Health, for an inspiring conversation about her dynamic HR journey and innovative approach to total rewards.

Amanda shares her story, from her Florida Gator roots to marrying her high school sweetheart and raising a family while climbing the HR ladder. Starting with an internship in Gainesville, she navigated talent acquisition, benefits, and compensation, leading to director roles at AdventHealth and Adventist Health before joining SSM Health.

Her career thrives on mentorship and connections, forged through events like the ASHHRA Executive Summit, where she encourages HR pros to build lasting industry relationships. Amanda’s total rewards philosophy centers on transparency and education, empowering caregivers to understand their compensation, benefits, and retirement plans so they can focus on patient care.

She tackles challenges like wage compression and multi-state benefits complexities with a strategic, analytics-driven mindset, advocating for multiyear plans to strengthen offerings. Beyond perks like pizza parties, Amanda’s engagement surveys reveal employees crave growth opportunities over raises, prompting leaders to redefine career development. Trust and collaboration are her leadership cornerstones, driving her rapid rise and impact.

Amanda and Luke brainstorm future conference ideas, like a rapid-fire panel on real HR scenarios—let us know if you want this at ASHHRA 2026 in Savannah!

A must-listen for HR leaders seeking actionable strategies to elevate total rewards and employee well-being.

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We’re excited to bring you the latest episode of The ASHHRA Podcast, where host Luke Carignan sits down with Jennifer Law, CHRO of Vail Health, for a truly heartfelt conversation about the realities—and rewards—of working in healthcare HR nestled in the picturesque mountains of Colorado.

Here’s what you’ll find inside this episode:

Life & Work in “Paradise” Jen kicks off by sharing what it’s really like working in Vail, Colorado—beyond the stunning views and outdoor perks. From the logistical challenges of living in a remote, resort-driven community to the high cost of living and housing shortages, Jen sheds light on unique factors shaping the Vail Health employment experience.

Staffing & Recruitment: The Outdoor Draw With Vail Health recruiting for roles ranging from clinical to environmental services, Jen explains why lifestyle fit—and a genuine love of the outdoors—can make or break retention. She also discusses the impact of the local housing market and how creative approaches are needed to attract and retain talent in such a unique location.

Culture, Community & Real Retention Jen and Luke dig deep on what it really takes to keep employees engaged beyond salary. Vail Health’s secret? Building authentic community. From book clubs to run clubs, they focus on fostering relationships that help new arrivals find their circle outside of work—for both well-being and improved retention.

Lessons on Burnout & Well-being Burnout isn’t just about workload. It’s often about what’s missing, not just what’s excessive. Jen talks mental health, building authentic support systems, and the value in nontraditional “benefits” like flexibility and peer connection.

Building Great Places to Work, on Purpose Jen’s guiding principle is all about intentionality: communities, programs, and leadership development that let people bring their best to work. Her passion for HR shines in her belief that work should be a good environment—where anyone can grow, connect, and truly enjoy what they do.

A Few Gems for Your Week:

• "People are people. You know this area, you know the community." — On how local knowledge often outweighs industry experience
• “Everyone should have to work in hospitality at some point.” — Spot-on advice for empathy and service
• "We’re intentional about building authentic connections—engagement doesn’t have to be expensive!"

If you’ve ever been curious about life and HR work in a mountain community, or you’re seeking inspiration for employee engagement that actually works, you won’t want to miss this conversation.

Stay tuned for our next episode…and don’t forget to register for the ASHHRA conference in Savannah this May!

From Our Sponsors...

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Recorded live at the 2025 ASHHRA Executive Summit in Savannah, host Luke Carignan (sans traveling co-host Bo Brabo) sits down with Jaclyn Thomson, Director of Employee & Labor Relations at Vanderbilt University Medical Center in Nashville, TN. Jaclyn shares her unique journey from psychology and counseling to HR mastery, blending empathy with strategic ER. Amid talent shortages and operational challenges, she offers practical wisdom on investigations, union avoidance, and fostering positive workplace cultures—reminding us: Appreciate others; it goes a long way.

Jaclyn dives into her 14 years at West Virginia University Medicine, where proximity to operations sparked a passion for ER. She emphasizes understanding the "why" behind healthcare functions to better support leaders and staff. For early-career HR pros: Shadow ops, ask questions, and immerse yourself. On tough ER tasks like investigations: Stay neutral, thorough, and empathetic—focus on facts while humanizing the process. Union avoidance? Be proactive: Address issues early, build trust, and engage employees to prevent escalation.

Key takeaways for healthcare HR leaders:

• ER Fundamentals: Merge counseling skills with HR—listen actively, remain unbiased, and prioritize empathy in high-stakes situations like terminations or grievances.
• Operational Insight: Don't silo in HR; learn hospital ops through shadowing, questions, and cross-departmental exposure to align strategies with real-world needs.
• Investigations Best Practices: Approach with neutrality; gather facts, document thoroughly, and focus on resolution—avoid bias to ensure fair outcomes.
• Union Prevention: Foster open communication and address pain points early; proactive engagement reduces union risks in competitive markets.
• Positive Culture Building: Combat negativity in ER by celebrating wins—simple appreciation boosts morale and retention.
• Career Growth: For aspiring ER pros, seek diverse experiences; Jaclyn's path from psych to ER highlights adaptability's value.
• Nashville Shoutout: Check out Rec Fest (Oct 15-16) at Centennial Park—HR's "Lollapalooza" with tents, speakers, and networking.

A must-listen for HR navigating ER's emotional demands in healthcare. Jaclyn's insights inspire resilience and positivity—control what you can!

Join us at the ASHHRA26 Annual 2026 Conference in Savannah May 17 – 19. Register here.

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We’re excited to bring you highlights from this week’s “Monday News Drop” episode of The ASHHRA Podcast! Co-hosts Luke Carignan and Bo Brabo were back in the studio to tackle two of the hottest topics shaping healthcare HR today: a shakeup in leadership expectations and the non-stop momentum of AI.

Episode Highlights

1. No One Wants to Lead! Luke and Bo dove into an eye-opening article on “Conscious Unbossing” – a rising Gen Z trend where employees are opting out of formal leadership roles in favor of deepening subject matter expertise. The big takeaway? People want career growth options that DON’T require managing others!

Key discussion points:

• Rethinking career pathing beyond the “leadership ladder”
• Lending respect and recognition to subject matter experts (SMEs), even when they choose not to manage people
• Building parallel career tracks, lateral moves, and project-based recognition for non-managerial talent
• Humility in the workplace: Valuing leaders AND non-leader contributors

2. AI Isn’t the Future—It’s the Present Every HR article (and podcast!) these days is talking about AI. Bo and Luke stressed the urgency around not just learning about AI, but also actively implementing and adapting to it—especially agentic AI in HR functions like talent acquisition.

• Organizations that delay AI adoption risk falling dangerously behind the competition—think “flip phone vs. iPhone.”
• AI is shifting HR from transactional work to strategic ‘people architect’ roles—are you ready to evolve?
• HR positions won’t disappear, but tasks ARE changing: repurposing roles, reskilling teams, and continuously learning is the name of the game.
• Don’t be afraid to learn! Even if you’re near retirement, find your AI enthusiast successor and help them lead the charge.

3. Trending Topic: Staff Well-Being & the Power of the SME Bo and Luke touched on staff well-being—mental health, burnout prevention, and flexible scheduling—as top priorities for healthcare HR, emphasizing that SMEs in these areas can lead important change without managing teams.

Fun Favorites

• Redefining generational names (RIP, “Generation PT Cruiser”!).
• The coming age of affordable AI-powered robots—the Jetsons’ future is closer than you think.

What’s Next? ASHHRA's Annual Conference is coming to Savannah on May 17-19, 2026! Check the show notes or ASHHRA website for more info, and join us LIVE on the podcast at the event.

From Our Sponsors...

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In this engaging solo-hosted episode (Bo's out traveling!), Luke Carignan chats with Erica Samalis, Director of HR Business Partners at Tufts Medicine. Erica shares her pivot from pre-med to HR via business school, her 12 years at Children's National in DC, and her return to New England roots. Amid talent shortages and industry shifts, she discusses elevating HRBPs to strategic roles, workforce development, AI's potential, and fostering engagement in a changing healthcare landscape.

Key takeaways for healthcare HR leaders:

• HRBP Evolution: Shift from transactional ER to strategic advising—build trust through rounding and proactive support.
• Workforce Planning: Focus on succession, internal mobility, and new business lines; partner with operations for talent pipelines.
• Talent Shortages: Address nursing/tech gaps with education investments, global sourcing, and retention strategies—emphasize culture over perks.
• AI in HR: Use for efficiency (e.g., chatbots, screening) but preserve human elements; frees time for high-impact work like development.
• Employee Engagement: Leverage surveys, DEI, and perks (e.g., pet insurance, tuition); prioritize mental health and flexibility.
• Industry Insights: Innovate amid change—share ideas via networks like ASHHRA for collaborative solutions.

A must-listen for HR driving strategic impact in healthcare. Erica's journey inspires adaptability!

Join ASHHRA 2026 in Savannah! Register here.

From Our Sponsors...

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Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

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Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this lively episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Michelle Nicholl, CHRO in Las Vegas, NV. With a diverse career spanning call centers, hospitality, banking, and 15 years in healthcare, Michelle shares her unscripted journey—from building and dismantling an HR department during an FDIC closure to tackling talent shortages in Vegas' competitive market. Amid casino perks and nursing gaps, she discusses innovative strategies for recruitment, retention, and employee well-being.

Key takeaways for healthcare HR leaders:

• Talent Competition in Vegas: Battle hospitality giants with flexible benefits like pet insurance and tuition assistance; leverage internal mobility and education partnerships to fill gaps.
• Nursing Shortages: Address 30-40 open RN roles with targeted sourcing, traveler conversions, and residency programs—focus on retention to combat burnout.
• Employee Engagement: Implement rounding, "lunch and learns," and DEI initiatives; prioritize mental health and work-life balance to boost morale.
• AI & Tech in HR: Use AI for efficiency (e.g., chatbots, screening) but maintain human touch; explore tools like Workday for streamlined operations.
• Diverse Backgrounds: Bring non-healthcare experience for fresh perspectives—adapt hospitality's customer service focus to patient care.
• Personal Touch: Foster trust through visibility and empathy; celebrate wins with events and perks to build a supportive culture.

A must-listen for HR navigating competitive landscapes and shortages. Michelle's real-world wisdom inspires resilience!

Join ASHHRA 2026 in Savannah! Register here.

From Our Sponsors...

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Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this dynamic episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo chat with Suzanne Kercher-Liedke, Director of Talent Acquisition at Hoag Health System in Orange County, CA. From her unexpected start in recruiting (post-agricultural business major) to scaling Hoag from 2,700 to 10,000 employees, Suzanne shares her 22-year journey and forward-thinking approaches to talent challenges amid shortages and competition.

Explore Hoag's evolution into a fully integrated system, emphasizing candidate experience, recruiter empowerment, and bold ideas like "night owl" recruiting shifts to engage passive talent after hours.

Key takeaways for healthcare HR leaders:

• Flexible Recruiting Shifts: Pilot non-traditional hours (e.g., noon-8pm) to boost productivity and work-life balance… ideal for night owls or family schedules.
• Candidate Experience Focus: Prioritize empathy, transparency, and quick feedback; treat applicants like VIPs to stand out in competitive markets.
• Recruiter Development: Invest in training, branding, and AI tools; empower teams with autonomy to innovate and reduce turnover.
• Addressing Shortages: Tackle nursing gaps with targeted sourcing, partnerships, and internal mobility… adapt to Gen Z's values for authenticity and growth.
• AI & Branding: Use AI for efficiency (e.g., chatbots, screening) while maintaining human touch; leverage employer branding to attract top talent.
• Team Culture: Foster collaboration and fun… Suzanne's all-hands rollout of flexible shifts could spark retention wins.

Inspiring for HR transforming TA in healthcare. Suzanne's open-minded vibe reminds us: Innovate boldly!

Join ASHHRA 2026 in Savannah! Register here.

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this week’s Monday News Drop, co-host Bo Brabo is joined by Jeremy Sadlier for a deep dive into three powerful stories shaping the future of healthcare HR. From building tomorrow’s workforce to protecting today’s talent, this episode connects the dots between education, staffing, and leadership sustainability.

💡 Here’s What You’ll Learn:

Healthcare Systems Are Building High Schools.
Bloomberg Philanthropies just announced earlier this year a $250 million national initiative to partner with 13 health systems in creating healthcare-focused high schools, including the new Alabama School of Healthcare Sciences. These schools will prepare students for clinical careers or post-secondary education while giving hospitals an early talent pipeline. Bo and Jeremy discussed what this could mean for closing workforce gaps and reigniting hospital-led training programs that once shaped healthcare’s backbone.

Joint Commission Makes Nurse Staffing a National Priority.
Starting January 1, 2026, the Joint Commission will recognize nurse staffing as a national performance goal under Goal 12. This change mandates 24/7 oversight by a qualified RN and requires healthcare leaders to formally prioritize staffing as a patient safety issue. Jeremy and Bo unpack how this move could improve outcomes, shift leadership focus, and save lives, especially in the most critical overnight hours.

Half of C-Suite Executives Plan to Leave by 2028.
A new survey from LHH reveals that 49% of healthcare executives are eyeing an exit within two to three years, citing better pay, work-life harmony, and growth opportunities elsewhere. The conversation digs into the realities of executive burnout, what HR leaders can do to plan for succession, and why retention at the top directly impacts stability across entire health systems.

🎙 Notable Insights:

• “Business and healthcare are fluid… talent moves fast. HR needs to think three steps ahead.”
• “Work-life harmony isn’t a luxury anymore; it’s the difference between staying and leaving.”
• “Every hour of balance at the top cascades into culture throughout the organization.”

🌟 Why It Matters:
From nurturing the next generation of healthcare professionals to rethinking leadership sustainability, this episode offers actionable insights for anyone navigating the challenges of healthcare HR, workforce development, and organizational resilience.

Tune in, reflect on your own team’s strategies, and get inspired to think differently about how we attract, retain, and grow talent across all levels of healthcare.

ASHHRA25 Registration is Open... register HERE

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In this insightful episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Cyann Peterson, Recruiting Operations Lead at Tenet Healthcare. With a unique journey from agriculture and NASCAR roots to agency recruiting at Apex Systems, Ascension, HCA, and now Tenet, Cyann shares her evolution into TA Ops. She dives into optimizing processes, tech stacks, and team enablement in large-scale healthcare recruiting—drawing from experiences like boosting Ascension's career site to millions of applications via Google for Jobs.

Cyann emphasizes curiosity, problem-solving, and bridging gaps between recruiters and leaders to drive efficiency amid talent shortages.

Key takeaways for healthcare HR leaders:

• Path to TA Ops: Start in recruiting, show curiosity in processes—titles vary (e.g., TA Partner, Project Manager); leverage skills like SEO and tech integration for growth.
• Tech Stack Essentials: Use ATS (e.g., Workday) for compliance, CRM (e.g., Phenom) for personalization; integrate AI for efficiency without replacing human touch.
• Process Optimization: Focus on root problems—streamline requisitions, enhance candidate experience; prioritize user-friendly tools to reduce recruiter admin time.
• SEO & Visibility: Optimize job postings with keywords, FAQs, and schema markup; aim for Google for Jobs dominance to attract passive talent.
• Team Enablement: Train recruiters on tools; foster collaboration between TA Ops and leaders for scalable solutions—curiosity drives innovation.
• Career Advice: Network, ask questions; TA Ops offers exposure across HR/IT—ideal for process-driven pros seeking impact.

A must-listen for HR transforming talent acquisition in healthcare. Cyann's practical wisdom inspires actionable change!

Join us at ASHHRA 2026 in Savannah! Register here.

From Our Sponsors...

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Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

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Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this energizing episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo chat with Shaina Lane, Senior Leadership Development Specialist at AccentCare. With a background in sports medicine and healthcare operations, Shaina shares her pivot to HR and her passion for building better leaders. Drawing from her book Leadership Is Easy, Said No One Ever: 11 Habits to Learn Early So You Can Lead Expertly, she tackles common pitfalls like reactive "shitty" leadership and offers actionable strategies for proactive growth.

Shaina emphasizes shifting from task management to people development, especially in healthcare's high-pressure environment. From promoting technical experts without mindset training to fostering curiosity and vulnerability, her insights empower HR pros to create resilient teams amid talent shortages.

Key takeaways for healthcare HR leaders:

• Mindset Shift: Promote experts into leadership? Train them on proactive habits like curiosity, vulnerability, and self-awareness to avoid reactive pitfalls.
• 11 Essential Habits: Build routines for meaningful 1:1s, difficult conversations, feedback, and professional development—free guides available at shainalane.com.
• ROI on Development: Unskilled managers cost $126K/year in turnover and conflict; invest early to boost retention and productivity.
• Curiosity & Vulnerability: Encourage leaders to ask questions and admit gaps—fosters innovation and trust in fast-paced healthcare.
• Resources Galore: Grab Shaina's book for practical tools; pair with classics like Crucial Conversations for comprehensive growth.
• Self-Start Leadership: Don't wait for org-wide programs—HR can drive change with simple habits and data-backed business cases.

A must-listen for HR navigating leadership challenges in healthcare. Shaina's real-talk approach inspires immediate action!

Register for ASHHRA 2026 in Savannah at ashhra.org!

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this captivating episode of The ASHHRA Podcast, hosts Bo Brabo and Luke Carignan sit down with Dr. Tali Lando, a board-certified pediatric otolaryngologist at Westchester Medical Center Health Network in New York. Dr. Lando shares her inspiring path to medicine, from volunteering in NICUs and sign language interpreting to rigorous training at Cornell, Columbia, and CHOP. Now a mother of three, she balances high-stakes surgeries with family life, offering raw insights into the demands of pediatric ENT surgery.

Dr. Lando discusses her new book, Breathless: Surgical Tales from the Brink (and Back), blending gripping stories of life-saving procedures, like removing a button battery from a child's esophagus, with personal reflections on burnout, motherhood, and resilience. From COVID challenges to the joy of hard work, her experiences highlight the human side of healthcare, reminding HR leaders of the dedication behind clinical roles.

Key takeaways for healthcare HR professionals:

• Path to Passion: Early volunteering sparked Dr. Lando's career; encouraging similar opportunities to inspire future clinicians amid talent shortages.
• Work-Life Balance: As a surgeon-mom, she stresses self-care, boundaries, and finding joy in the process… lessons for supporting overworked staff.
• Surgical Realities: Hear about airway emergencies and the emotional toll; HR can foster empathy through cross-departmental storytelling.
• Dedication & Perseverance: In a fast-paced world, emphasize hard work over quick rewards to build resilient teams.
• Book Insights: Breathless humanizes medicine; use it for team discussions on compassion and innovation.
• Fun Tip: Lululemon's first-responder discounts… perfect for healthcare perks!

A must-listen for HR pros supporting clinical heroes, blending inspiration with practical wisdom. Tune in for tales that bridge the gap between HR and the OR.

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Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

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Kick off your week with the inaugural "News Drop" episode of The ASHHRA Podcast! Hosts Luke Carignan, Bo Brabo, and new co-host Jeremy Sadlier (ASHHRA CEO) deliver a fresh weekly roundup of top healthcare HR headlines. From critical staffing shortages to AI's role in HR, they break down trends, stats, and implications—sparking discussions on innovative solutions for HR pros.

Key headlines & insights:

• Staffing Shortages Escalate: Physician gap hits 124K by 2033; need 200K nurses yearly, with 450K RN deficit by 2025. Factors: Aging population, limited nursing schools, burnout (30% of nurses eyeing exits). Impact: 12% higher mortality per extra patient/nurse. Call for university partnerships and global talent pipelines.
• AI in HR: Boon or Bust?: 83% of HR leaders lack right tech; only 59% use analytics, 54% automation. Debate on AI reducing admin vs. risking impersonal HR—emphasize freeing staff for meaningful support.
• Burnout & Mental Health: 58% of employees burned out; 45% report mental health decline. Build cultures of trust and flexibility to retain talent.
• HR Visibility: Jeremy shares site visit stories—remote HR erodes trust; prioritize on-site presence.

A must-listen for staying ahead in healthcare HR. Tune in weekly for actionable insights!

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this special RxBenefits-sponsored episode of The ASHHRA Podcast, hosts Bo Brabo and Luke Carignan explore the dynamic pharmacy benefits landscape with experts Sarah Hearn and Wes Hill (Director of Compliance & Legal Operations). Amid the busiest legislative season yet—over 1,500 bills—they discuss PBM reforms, ERISA challenges, compounding alternatives for GLP-1 drugs like Ozempic, 340B pricing, and emerging lawsuits. Gain insights on transparency, cost savings, and compliance for healthcare HR pros navigating employee benefits.

Key takeaways for healthcare HR leaders:

• Legislative Surge: 1,500+ state bills target PBMs, carriers, and more; expect increased reporting burdens but better data for informed decisions.
• ERISA Erosion Risks: States challenge federal uniformity—multi-state plans face conflicting laws; monitor for compliance headaches.
• Positive Reforms: New mandates empower plan sponsors with PBM data; leverage 340B and coupons to cut costs (e.g., Wegovy from $1,000 to $100/month).
• Compounding & Innovation: Affordable GLP-1 alternatives via telehealth, but ensure safety and avoid controlled substance pitfalls.
• Lawsuits to Watch: Oklahoma ERISA win; Arkansas PBM permit ban challenges interstate commerce—outcomes could reshape operations.
• Action Steps: Demand vendor transparency; align with ERISA; educate teams on benefits to prevent misuse and optimize savings.

Essential listening for HR managing rising pharmacy costs and regulations. Spark curiosity—reach out to RxBenefits for guidance!

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this inspiring episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Lisa Kemph, CHRO at Brooks Rehabilitation in Jacksonville, FL. With 30 years in HR across six industries, Lisa shares her journey from logistics to healthcare, emphasizing emotional intelligence, leadership development, and building a people-first culture amid rapid organizational growth.

Lisa offers timeless advice on work-life balance, including marriage tips like maintaining humor, giving grace, and ditching the "50/50" myth—lessons that echo in professional relationships. She dives into Brooks' focus on recruitment, retention, and skilling up talent through a holistic career development strategy aligned with employee needs and organizational values.

Key takeaways for healthcare HR leaders:

• Recruitment & Retention: Keep the focus sharp; align initiatives with being an employer of choice and best-in-class HR.
• Leadership Development: Start with a comprehensive strategy via surveys and leader input; use a buy/build approach with blended learning (e-learning, in-person, self-directed).
• Emotional Intelligence: Certify and integrate EQ for self-awareness and better team dynamics—essential in high-stakes healthcare.
• Growth Mindset: Skill up existing talent amid shortages; revise strategies annually to fill gaps and support career seasons.
• Work-Life Parallels: Apply grace and 100/100 effort from personal life to leadership; break negative cycles proactively.
• Awards & Recognition: Celebrate teams like Learning & Development for impactful contributions.

A must-listen for HR pros seeking actionable strategies on talent development, culture building, and personal growth. Lisa's insights remind us: Work the plan to advance your goals.

Listen now on ASHHRA.org or Apple Podcasts. Join us at the ASHHRA Conference in Savannah, May 17-19, 2026! (register here)

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this dynamic episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo chat with Maxine Carrington, Chief People Officer, and Matt Kurth, Deputy Chief People Officer at Northwell Health. Fresh from the ASHHRA Executive Summit in Savannah, they explore how Northwell—a powerhouse with 104,000 employees, 28 hospitals, and recent mergers like Nuvance Health—navigates massive changes while fostering a bold, people-first culture.

Maxine and Matt discuss leadership transitions (including CEO Michael Dowling's retirement), Epic's largest-ever EMR rollout, UKG implementation, and digital transformation. They emphasize Northwell's mission as a "movement" to raise health standards, driven by curiosity, humility, and innovation. From HR overhauls to psychological safety via book clubs on Amy Edmondson's "The Fearless Organization," they share strategies for employee engagement and whole-family well-being.

Key takeaways for healthcare HR leaders:

• Bold Leadership & Succession: Manage executive retirements with advisory roles and knowledge transfer for seamless transitions.
• Cultural Innovation: Embrace "just a little unsatisfied" mindset to drive progress; learn from failures and external partners.
• Employee Experience Elevation: Use AI, data nudges, and family-inclusive benefits to support whole-person health and proactive care.
• HR Transformation: Shift priority-setting to customers; align OKRs with operations for impactful solutions.
• Community Impact: Extend wellness education to households; incentivize healthy actions to catch issues early.

Discover how Northwell turns challenges into opportunities, inspiring HR pros to demand innovation and accountability. A must-listen for those in healthcare leadership, employee well-being, and organizational culture.

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this inspiring episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Sandeep Randhawa, Chief People Officer at Renown Health in Reno, Nevada. Recorded in the dog days of summer 2025, Sandeep shares his transformative approach to creating a people-first culture at Renown, a not-for-profit health system serving a 100,000-square-mile region with 8,000 dedicated employees.

Sandeep dives into Renown’s deliberate people strategy, emphasizing why "people first" is more than a buzzword. Post-COVID, Renown’s leadership, led by CEO Dr. Brian Erling, committed to aligning strategic initiatives with a focus on empowering employees to deliver exceptional care. From revising organizational values to include "people first" to fostering community partnerships, Sandeep reveals actionable steps for sustainable workforce development.

Key insights for healthcare HR leaders:

• Define "People First": Renown’s vision prioritizes compassion, collaboration, and valuing employees to enhance community impact.
• Daily Commitment: Embed people-first principles through transparent communication, mission moments, and recognition programs like "Every Day Amazing."
• Strategic Focus: Sandeep spends 80% of his time on forward-thinking people strategies, from workforce development to professional growth, ensuring alignment with long-term goals.
• Cultural Transformation: Transparent town halls and employee feedback shape a culture of trust, loyalty, and pride, even in tough financial times.

Discover how Renown grew from 7,200 to 8,000 employees by prioritizing people over quick financial fixes, fostering a culture that resonates from the workplace to the community. Sandeep’s insights, drawn from his extensive experience at CommonSpirit and Dignity Health, offer a roadmap for healthcare leaders navigating complex environments.

Tune in for practical tips on building a resilient, engaged workforce and learn why putting people first is the key to organizational greatness. Listen now on ASHHRA.org or Apple Podcasts. Connect with Sandeep on LinkedIn for more HR wisdom!

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this powerful episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo sit down live from Savannah, GA, with Alysia Price, CHRO of UNC Health Appalachian. As the one-year anniversary of Hurricane Helene approaches, Alysia shares her firsthand account of the devastating storm that ravaged western North Carolina, turning routine rain into catastrophic flooding, road washouts, and power outages.

Discover how UNC Health Appalachian navigated volatile, uncertain, complex, and ambiguous (VUCA) environments—far beyond typical hurricane prep. From impromptu pet policies and housing volunteers in makeshift hotels to accounting for 1,500 employees amid downed communications, Alysia reveals the chaos and resilience that defined their response. Learn about the influx of community members seeking shelter, the role of Samaritan's Purse and FEMA, and the surge in mental health needs post-disaster.

Key takeaways for healthcare leaders:

• Emergency Preparedness Essentials: Update policies, emergency contacts, and disaster plans now—don't wait for crisis.
• Community and Connection: Appalachian culture shone through with volunteers, App State students, and donations topping $500K for employee relief, including 150 generators.
• Post-Trauma Support: Address mental health with EAP resources and support groups; processing trauma continues long after the event.
• Leadership Growth: Conduct after-action reviews to build stronger teams and systems.

Alysia also opens up about personal lessons: the power of gratitude, human connection, and her passion for fly fishing as a mental health escape (catch-and-release only—she even talks to the fish!).

Recorded at the ASHHRA Executive Summit, this episode is a must-listen for HR professionals in healthcare, emphasizing resilience in rural hospitals during natural disasters. Whether you're in emergency management, healthcare leadership, or seeking inspiration from real-world crisis response, tune in for actionable insights.

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo chat with Dana Bradley, VP of Human Resources at Silver Cross Hospital. With a powerhouse background in operations and leadership at top universities like UChicago, Rush, Northwestern, and GWU, Dana reveals how an ops mindset supercharges HR strategy in healthcare.

Key highlights include:

• Ops-First HR: The Ultimate Edge – Dana stresses starting in frontline ops shapes her "business person in an HR chair" approach, enabling bold questions at the exec table. Thought-provoking: Is your HR team operations-literate enough to drive strategic decisions?
• Challenging Norms for Growth – From pushing back on inventory tags to board "games" for prep, Dana shares how respectful challenges build better outcomes. Plus, the power of saying "I don't know" with confidence... key for credible leadership.
• Talent Wars & Total Rewards – In a competitive market, Dana's team innovates comp models (shoutout to her spreadsheet wizard!) to attract nurses and clinicians. Reflect: How are you ensuring your value prop wins the "yes" from top talent?
• Leadership Red Flags & Fixes – Spotting issues like leaders dodging employee engagement and lobbing problems to HR, Dana focuses on building clinical leadership skills. Empower managers to "do" leadership, not just learn it.

Dana's fresh take: HR's seat is prime for driving change; embrace it! What ops tweak could transform your healthcare HR game?

Join ASHHRA 2026 in Savannah, May 17-19—register at ashhra.org!

For AP3 Group Stop Loss Interest, contact ASHHRA Executive Director, Jeremy Sadlier at jeremy.sadlier@ashhra.org or 312.985.7062.

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo sit down with Eric Cole, Corporate Senior Vice President of HR at Scripps Health in San Diego. With a unique background in finance and hospital administration, Eric shares how blending operational insight with HR strategy has transformed leadership and culture at Scripps.

Key highlights include:

• Operations in HR: A Game-Changer – Eric discusses why HR pros need ops experience to drive strategy, especially when workforce costs hit 65% of expenses. Thought-provoking question: Are you bridging the gap between HR and operations in your organization?
• Stellar Engagement Results – Scripps jumped to the 86th percentile in employee engagement and 85th in belonging via Press Ganey surveys. Secrets? Multi-channel communication, staff-led problem-solving, and a focus on respect, recognition, and involvement.
• Building Trust Through Crises – From COVID to cyber attacks, Eric reveals how empowering teams and fostering relationships turned challenges into trust-building opportunities. Reflect: How prepared is your team to lead without a playbook?
• Leadership 101 (or 501?) – Insights on avoiding micromanagement, leveraging diverse skills, and using surveys as living tools for improvement. Eric emphasizes: Let staff own solutions—leaders remove barriers.

This episode challenges HR leaders to rethink trust, involvement, and continuous improvement. What small change could spark big cultural shifts in your healthcare system?

Don't miss ASHHRA 2026 in Savannah, May 17-19—register at ashhra.org!

For AP3 Group Stop Loss Interest, contact ASHHRA Executive Director, Jeremy Sadlier at jeremy.sadlier@ashhra.org or 312.985.7062.

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.

Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.

Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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Join hosts Luke Carignan and Bo Brabo for a lively episode of The ASHHRA Podcast, where they chat with Victor Gaines, AVP of Talent Acquisition at Wellstar Health System. Kicking off with NFL banter and a playful scoop on Taylor Swift and Travis Kelce's "engagement" (spoiler: it's all in good fun), the conversation quickly dives into Victor's eclectic career journey—from finance and TV to healthcare, pizza at Papa John's, and bourbon at Sazerac—now circling back to innovative TA in healthcare.

Victor shares how his cross-industry experience (spanning high-volume hiring at Comcast and Papa John's to specialized roles at Fiserv and McKesson) equips him to tackle post-pandemic challenges like agility, digital transformation, and operational efficiency. The trio explores the transformative power of AI in TA: from automating scheduling and screening to combating bias and "hallucinations." Thought-provoking questions arise—can AI eradicate human biases, or does it amplify them? How close are we to AI-driven individualized learning or even clinical efficiencies?

Key takeaways:

• Diverse Backgrounds Fuel Innovation: Victor's non-traditional path highlights why healthcare is increasingly recruiting external talent for fresh perspectives.
• AI's Double-Edged Sword: Essential for high-volume tasks but demands a "human in the loop" to mitigate risks like unintended bias or outdated data.
• Future-Proofing TA: Insights on pre-boarding, ambient listening in clinics, and ethical AI use—could we see 30%+ efficiency gains in five years?

Victor's wisdom: "We've seen unprecedented change; now it's about agility to persevere." Whether you're in HR, TA, or curious about AI's role in work, this episode sparks debate on balancing tech with human judgment.

Tune in on your favorite podcast platform or visit ashhra.org/ashhra-podcast. What biases lurk in your processes? Share your thoughts!

For AP3 Group Stop Loss Interest, contact ASHHRA Executive Director, Jeremy Sadlier at jeremy.sadlier@ashhra.org or 312.985.7062.

From Our Sponsors...

Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.
Learn More here - https://rxbene.fit/3ZaurZN

Streamline HR Compliance with oneBADGEhealthcare
Simplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it’s your all-in-one compliance tool.
Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this special edition of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan sit down with three powerhouse voices from RxBenefits—Rhiannon Klein, Sarah Hearn, and Sarah McHale—to unpack the latest seismic shift in the 340B Drug Pricing Program and what it means for hospitals, health systems, and the communities they serve.

What’s at Stake?
HRSA’s newly announced pilot rebate model for 340B—initially affecting 10 IRA drugs—threatens to upend the way covered entities access drug discounts. Instead of receiving upfront savings, hospitals must now purchase at Wholesale Acquisition Cost (WAC) and then request rebates from manufacturers. That shift could mean:

• Increased administrative burden and FTE needs
• Delayed cash flow—up to 55 days before rebate funds are received
• Expanded manufacturer access to sensitive claims data
• Greater leverage for drug companies to deny rebates or restrict program access

Why Healthcare HR Leaders Should Care
This is more than a pharmacy or finance problem. The ripple effects of reduced 340B savings could force rural hospitals to cut services—or close entirely—impacting patient access, workforce health, and community stability.

Key Insights from the Conversation:

• How the rebate model could snowball to cover more drugs and further erode 340B benefits
• Why data transparency requirements may be a double-edged sword for covered entities
• The connection between Medicaid disenrollment under the “One Big Beautiful Bill” and loss of 340B eligibility
• The growing threat to rural healthcare sustainability, with hundreds of hospitals already at risk of closure

Call to Action:
The panel urges healthcare leaders to educate themselves, cross-collaborate internally, and engage in advocacy now. With HRSA accepting comments on the pilot program until September 2, there’s still a window to voice concerns—both formally and publicly.

📢 This episode is a must-listen for healthcare executives, HR leaders, pharmacy directors, and policy advocates who want to protect access to affordable care and preserve the safety net for vulnerable populations.

For AP3 Group Stop Loss Interest, contact ASHHRA Executive Director, Jeremy Sadlier at jeremy.sadlier@ashhra.org or 312.985.7062.

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this powerful episode of The ASHHRA Podcast, Luke Carignan sits down with Kelly Martin, Vice President and CHRO at Texas Health Resources, to explore what it truly takes to lead large-scale HR transformation in one of the nation’s largest health systems.

With over 23 years at Texas Health Resources, Kelly has grown from an entry-level employee relations role to the organization’s top HR leadership position. Now, she’s spearheading a bold “HR Evolution”—centralizing transactional functions into a service center, building a competency-based career pathing system, and positioning HR as a true strategic partner to operations.

Kelly pulls back the curtain on:

• First-Year Retention Challenges – Why retention rates for new hires, especially nurses, remain a critical concern across healthcare, and how Texas Health is tackling it head-on.
• Recalibration Over Layoffs – How she managed to restructure over 180 HR roles without mass job loss, creating new opportunities and clear development pathways for her team.
• Balancing Technology and People – Implementing systems like ServiceNow while ensuring the human side of HR remains central to workforce engagement and culture.
• Partnering with Operational Leaders – Aligning HR goals with business outcomes to improve culture, engagement, and retention.
• Leading with Empathy and Accountability – Delivering tough messages with compassion and transparency while keeping focus on the future vision.

From building trust with leaders to forecasting workforce needs, Kelly shares the practical strategies and leadership mindset required to thrive in the evolving healthcare landscape. She also offers candid reflections on resilience, adaptability, and “playing offense” in HR rather than staying reactive.

Whether you’re a healthcare HR leader, executive decision-maker, or operations partner, this episode delivers actionable insights on workforce strategy, change management, and the critical role HR plays in organizational success.

📢 Quote to Remember:
"We cannot fail at this. It’s too big. And with the right team and leadership support, we won’t." – Kelly Martin

🎧 Tune in now to learn how bold vision, strategic alignment, and genuine care for people can transform HR into a driving force for healthcare excellence.

For AP3 Group Stop Loss Interest, contact ASHHRA Executive Director, Jeremy Sadlier at jeremy.sadlier@ashhra.org or 312.985.7062.

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this powerful episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan sit down with Carrie O'Dell, Chief Human Resources Officer at Group Health Cooperative of South Central Wisconsin, for a candid and inspiring conversation about what it truly means to lead with courage, authenticity, and vision in today’s healthcare environment.

With over 25 years of progressive HR leadership, Carrie brings a grounded, people-first approach to shaping cultures that thrive, even in times of crisis. From redefining onboarding to confronting workplace trauma and burnout, her leadership philosophy is rooted in creating space for transparency, vulnerability, and action.

🔍 What You’ll Learn in This Episode:

🛠️ From Reaction to Reimagination
Carrie shares how her team moved from putting out fires to building long-term people strategies aligned with organizational values and why HR can’t sit back and wait for change.

💬 Communication as a Leadership Imperative
Carrie unpacks her team’s approach to courageous conversations, fostering an environment where listening, speaking up, and mutual trust are prioritized.

💡 HR's Role in Organizational Healing
Whether navigating the fallout of a tragic workplace incident or responding to systemic burnout, HR has a crucial role to play in helping teams heal. Carrie shares what worked, what didn’t, and why showing up matters.

🧩 Designing HR With Intentionality
From recruitment to retention, Carrie discusses how her team evaluates every process through the lens of employee experience, and how this mindset shift drives engagement and retention in the post-COVID healthcare era.

🌱 Personal Growth as a Leadership Tool
Carrie gets real about her own leadership evolution, stepping into uncertainty, managing self-doubt, and learning to lead with heart while driving measurable outcomes.

💬 Memorable Quote:
"People aren't just looking for a job anymore. They're looking for purpose, safety, and a place they can be heard. HR leaders have the power to build that."

🎧 Tune in now to hear how courageous HR leadership can shape the culture, resilience, and future of healthcare organizations across the country.

For AP3 Group Stop Loss Interest, contact ASHHRA Executive Director, Jeremy Sadlier at jeremy.sadlier@ashhra.org or 312.985.7062.

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this deeply moving and high-impact episode of The ASHHRA Podcast, Bo and Luke are joined by Maureen O’Brien, CEO of the Global Wisdom and Leadership Forum, keynote speaker, cancer survivor, and self-proclaimed “Sales Sage.” Together, they explore the powerful intersection of leadership, sales, mindset, and purpose in healthcare HR and beyond.

This is not your typical sales conversation.

Maureen shares transformative insights on how HR professionals can build internal sales acumen to effectively pitch strategic initiatives to executives like CEOs, CFOs, and Boards. She introduces the concept of the “18-inch vertical drop”… connecting head and heart, and how tapping into authentic communication is key to winning support for HR-led projects in today’s complex healthcare environment.

💥 What You’ll Learn:

• Why every HR leader is in sales (even if you don’t call it that)
• How to use empathy and active listening to influence key stakeholders
• Tactical advice for presenting ideas that stick, without 900-word slides
• The critical role of discovery before design or delivery
• The risk of relying too heavily on relationships in vendor partnerships

Maureen’s powerful perspective as a stage-four Non-Hodgkin’s lymphoma survivor brings unmatched depth to her philosophy of living and leading with intention. She shares her commitment to honoring “one more day,” offering a blueprint for resilience, gratitude, and making every conversation count.

Whether you’re a CHRO presenting a benefits overhaul or a talent acquisition pro trying to align leadership on a tech investment, this episode will elevate your approach. You'll walk away with actionable tools to lead with heart, speak with clarity, and drive real outcomes—no matter your job title.

🔑 Key Quotes:

• “Sales is just a swear word for service.”
• “Mindset is your superpower—use it with intention.”
• “Discovery is the most important part of the process. Design and delivery should never come first.”

🎯 Perfect For:

• Healthcare HR professionals
• Organizational leaders managing change
• Sales professionals in complex B2B environments
• Anyone seeking purpose-driven leadership development

🎧 Tune in and learn how to shift your seat to the other side of the table, speak the language your stakeholders understand, and ultimately become the kind of leader (and human) who gets the right things done for the right reasons.

📖 Bonus: Maureen’s book, 26 Points of Light, shares her journey through cancer, featuring contributions from her caregivers and family. All proceeds support cancer research and patient care.

For AP3 Group Stop Loss Interest, contact ASHHRA Executive Director, Jeremy Sadlier at jeremy.sadlier@ashhra.org or 312.985.7062.

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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Healthcare HR is at a crossroads, and Michael Olson is one of the leaders showing the way forward. In this future-focused episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan sit down with Michael, VP of HR Operations at Avera Health, to explore what it truly means to operate HR as a strategic business partner in today’s high-stakes healthcare environment.

🚨 Spoiler alert: HR can’t afford to be reactive anymore. It must be data-informed, operations-savvy, and ready to influence 50% of a hospital’s budget—labor costs.

🔍 What You’ll Learn in This Episode:

🔹 Why the “HR-as-Operations” model is the future
Michael shares his unique career journey from finance and IT to senior care ops to HR, and how his diverse background helps him bring a business-first approach to people strategy.

🔹 How HR leaders can manage $1B+ labor budgets
Hear how Michael is hiring HR talent who can speak the language of CFOs and help manage labor spend at scale.

🔹 The power of walking the floors
Whether you're in recruiting, systems design, or strategic leadership, shadowing your clinical teams leads to better design, empathy, and ultimately better hiring and retention strategies.

🔹 AI, automation, and HR’s identity shift
Michael, Bo, and Luke discuss how HR roles are being recalibrated—not eliminated—by AI. Those who thrive will be the ones who lead with data and understand the operational heartbeat of healthcare.

💡 Key Takeaways:

✅ HR must stop building processes for HR’s convenience and instead design for operational efficiency.
✅ Go beyond awareness—get fluent in your health system’s P&L, balance sheets, and reimbursement models.
✅ Every HR professional should learn how to leverage data, ask better questions, and act as an internal consultant.
✅ There’s no “career fairy.” Growth happens when you take initiative, seek mentorship across departments, and stay curious.

📢 Quote to Remember:
“There is no career fairy coming to save you. You have to go learn, go ask, and go connect.”

Whether you’re an HRBP, recruiter, or CHRO, this episode delivers a compelling vision for the modern HR function—one rooted in business acumen, empathy, and bold leadership.

🎧 Tune in to start thinking like an HR operator, not just a practitioner.

For AP3 Group Stop Loss Interest, contact ASHHRA Executive Director, Jeremy Sadlier at jeremy.sadlier@ashhra.org or 312.985.7062.

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this uplifting and honest conversation, co-hosts Bo Brabo and Luke Carignan sit down with Staci Taylor, a seasoned HR executive, musician, and passionate people champion to unpack what it really means to lead with heart in today’s healthcare landscape.

With a rich background leading human resources for some of the nation’s largest health systems, Staci brings a refreshingly candid take on servant leadership, cross-functional collaboration, and the simple (but not easy) practice of treating people like… people.

🧠 Key Themes Explored in This Episode:

🌟 Leadership Is a Calling, Not a Title
Staci believes great leaders are grounded in humility, service, and kindness. She shares powerful personal stories about what shaped her view of leadership and how anyone, from a floor nurse to a facilities engineer, can be empowered to lead.

🛠️ Developing the Mid-Level Bench
Too often, healthcare systems invest in their senior leadership while overlooking the frontline leaders running the show at 2 AM. Staci outlines how building a collaborative leadership pipeline at the manager level can transform retention, morale, and succession planning.

🤝 HR + Finance: A Critical Partnership
Whether she’s building rapport with the CFO or sneaking into the "wrong" conference room to understand the business side of care delivery, Staci is a firm believer that HR professionals must understand… and speak… the language of finance to effectively advocate for people strategies.

🎸 Authenticity at Work
From her love of rock music and restoring a 1971 Chevelle to giving a struggling high school student the confidence to pursue tattoo artistry, Staci embodies what it means to connect with people beyond job titles. Her leadership philosophy? Remove the leash. Empower the person.

💡 Tactical Takeaways for Healthcare HR Leaders:

• Replace micromanagement with trust and clear expectations.
• Prioritize leadership development at every level—not just the top.
• Invite your CFO to lunch. Learn their language.
• Celebrate the whole person, not just the employee.
• Don’t force leadership paths on those who don’t want them. Instead, cultivate influence without formal authority.

📣 Quote to Remember:
“Leadership is not about being in charge. It's about taking care of those in your charge.” – Simon Sinek (shared by Staci Taylor)

If you're craving a reminder of why you chose a career in HR—or need the motivation to lead more authentically—this episode will leave you both energized and reflective.

For AP3 Group Stop Loss Interest, contact ASHHRA Executive Director, Jeremy Sadlier at jeremy.sadlier@ashhra.org or 312.985.7062.

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this special policy-focused episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan welcome back three powerhouse experts to help us navigate the urgent challenges facing hospital HR leaders today:

🔹 Peggy Tighe, healthcare policy advisor and Principal at Powers Law
🔹 Sarah Hearn, SVP of Strategic Partnerships at RxBenefits
🔹 Rhiannon Klein, 340B strategist and advocate for hospital sustainability

From Capitol Hill to your health system’s bottom line, this episode unpacks the Medicaid policy battles, looming 340B cuts, and why healthcare HR leaders need to be paying close attention.

🔍 What You’ll Learn in This Episode:

🏛️ What’s Happening on the Hill
Peggy Tighe gives us a front-row seat to the debate over Congress’ proposed “One Big Beautiful Bill”, a sweeping Medicaid overhaul that could dramatically increase eligibility verification, impose new work requirements, and put a major strain on hospitals, particularly those serving vulnerable populations.

💊 Why 340B is Under Threat
Our panel breaks down how 340B drug pricing programs are directly tied to Medicaid policy and what that means for hospitals, rural providers, and physician groups. With drug costs now making up 9–10% of hospital expenses, protecting 340B is mission critical.

👩‍⚕️ Why HR Must Get Involved
This is no longer just a pharmacy or finance issue. HR leaders are being called to the table as operational partners; ones who understand policy, cost structures, and how to protect resources that directly impact workforce wellbeing.

💡 Key Takeaways for HR Leaders:

• Learn the language: If you're not familiar with 340B, it's time to get educated.
• Collaborate across departments: Pharmacy and HR must work together to optimize savings and care delivery.
• Advocate with confidence: Engage your state and federal policymakers to preserve critical funding streams.

✨ Bright Spots & Strategic Moves:

• In-house pharmacy models are gaining traction.
• Community partnerships, from correctional facilities to local businesses, are opening new access points.
• Regional advocacy groups like CV340B offer practical education and peer networking.

📢 Quote to Remember:
"HR leaders influence 65% of a hospital’s costs. Your voice at the policy table isn’t just welcome... it’s necessary."

🎧 Listen Now to gain the insights, action steps, and real-world strategies you need to protect your workforce, your hospital, and your community.

For AP3 Group Stop Loss Interest, contact ASHHRA Executive Director, Jeremy Sadlier at jeremy.sadlier@ashhra.org or 312.985.7062.

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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On this episode of The ASHHRA Podcast, we're joined by Clara Blitch, Chief Human Resources Officer at Williamson Health, who returns to sharing the incredible journey of transforming a 60-year-old HR function into a modern, data-driven, people-first department, all without sacrificing the soul of the organization.

💡 Clara’s mission? Modernize every corner of HR, from payroll systems and compensation structures to leadership development and HR technology, while staying true to the values that make healthcare human.

🎙️ In this conversation with co-hosts Bo Brabo and Luke Carignan, you’ll hear:

🔹 How to lead digital transformation in HR
Clara walks us through the challenges and triumphs of transitioning from outdated systems like Meditech to cloud-based platforms like ADP Lyric, empowering HR to make data-informed decisions that drive impact.

🔹 Redefining the HR Business Partner model
Why Clara shifted from a traditional generalist structure to a strategic HRBP model that enhances leadership support, builds trust, and improves service delivery across Williamson Health.

🔹 Why empathy still matters in a digital age
As AI reshapes talent acquisition and HR service centers, Clara makes a powerful case for preserving human connection, arguing that no bot can replace real empathy, especially when employees face life’s most personal moments.

🔹 The “Ideal Team Player” framework in action
Clara reveals how she revitalized her HR team using Patrick Lencioni’s “Humble, Hungry, Smart” model, embedding these traits into hiring, performance evaluations, and leadership development.

🔹 Leadership development doesn’t have to be complicated
From book clubs to self-assessments, Clara’s refreshingly simple strategies make leadership growth accessible… and fun, for every level of the organization.

💬 Memorable quote:
“There’s a leadership lesson in everything. The key is staying self-aware and committed to your team’s success, even on the tough days.”

Whether you're leading transformation, building culture, or navigating change in your organization, Clara’s insights are a masterclass in how to modernize healthcare HR with heart, strategy, and bold leadership.

📍 Listen now on your favorite podcast platform and don’t forget to share this episode with your HR network.

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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This week on The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Rhonda Hall, Chief Human Resources Officer for Southern California at Providence, to the mic. With a rich background in organizational development, change management, and performance excellence across highly regulated industries—from nuclear energy to healthcare—Rhonda brings a fresh, strategic lens to healthcare HR leadership.

🎧 What You’ll Learn in This Episode:

🧭 Why Words Matter in Workforce Culture
At Providence, all employees are referred to as caregivers—a conscious shift in language that builds identity, mission alignment, and a sense of belonging at every level.

📊 From Tactical to Strategic: The Evolution of the CHRO Role
Rhonda reflects on how the role of the CHRO has evolved from rule enforcer to systems thinker, change architect, and strategic advisor to the CEO. Her insight will inspire any HR leader preparing for the next step in their career.

🌟 Hire With Purpose, Coach With Consistency
Rhonda explains that behavior alignment starts at the point of hiring—bringing in people whose “why” aligns with your mission. From there, consistent coaching grounded in organizational values builds a culture that sustains itself.

🧠 Mentorship, Feedback & Self-Awareness
To get on a CHRO’s radar, Rhonda advises emerging leaders to bring thoughtful ideas, take initiative, and actively seek feedback from trusted advisors. She also shares why HR professionals must champion system alignment across hiring, goal-setting, and rewards.

🔥 Courage Over Chain of Command
In a bold take, Rhonda encourages HR professionals to break the old mold—don’t fear skip-level conversations. Leaders who block access to mentorship do more harm than good. If you can’t grow where you are, it might be time to move on.

💬 Quote to Remember:

"If you're the person taking care of the person who takes care of the patient—you are taking care of the patient."

If you’re an aspiring CHRO, mid-career HR pro, or just someone trying to lead with more purpose and alignment, this episode is a masterclass in healthcare HR leadership.

📱 Listen now on Apple, Spotify, or wherever you get your podcasts.

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan welcome back Alyson Parker Gordon, now serving as Vice President of HR Shared Services at AdventHealth. Alyson brings fresh perspective from her new role, leading enterprise-level change across shared services, employee relations, talent, and the implementation of Workday HCM.

This conversation dives into the heart of modern HR transformation—where people, process, and technology converge to elevate the employee experience and optimize operational efficiency.

🎙️ What You'll Learn:

🔹 Why Change is the Antidote to Complacency
Alyson explains her passion for leading change at scale, and how embracing disruption keeps teams energized and future-focused.

🔹 Leveraging AI for Strategic Advantage
From piloting ChatGPT Enterprise to building AI-powered knowledge bases, AdventHealth is leading the charge in using technology to save time, reduce inefficiencies, and reimagine HR workflows.

🔹 The Human Side of AI Adoption
How Alyson’s personal journey—from resisting shortcuts to becoming a champion of AI—is reshaping how HR professionals can work smarter without sacrificing trust or empathy.

🔹 Workday Done Right
Alyson shares AdventHealth’s approach to Workday implementation, emphasizing business process redesign over “lifting and shifting” outdated practices. Discover their “Workday First” principle and how it’s helping streamline operations across 100,000+ employees.

🔹 The Future of Employee Experience
This episode makes a compelling case for why process is experience. From benefits access to internal workflows, every friction point matters. Alyson and the hosts break down how technology can automate the admin and make room for what really matters—people and relationships.

🔹 Why HR Must Be Process Literate
If you’re an HR leader, Alyson believes one of the most critical skills you need is process thinking. Knowing what adds value—and what creates waste—helps you drive meaningful, scalable change.

🔹 A Challenge for Listeners
Alyson closes with a call to action: “What’s one thing you can do differently or more effectively with technology this week?”

🎧 Whether you're preparing for a system upgrade, exploring generative AI in your org, or simply seeking to future-proof your HR strategy, this episode is packed with takeaways that will energize and inspire you.

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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Back by popular demand, Bruce Mattos—Senior Director of Talent Acquisition at Phoebe Putney Health System—returns to the show for a candid, high-energy conversation on one of the most frustrating issues in recruitment: candidate ghosting. But Bruce doesn’t just identify the problem—he offers practical, heartfelt strategies to elevate the entire candidate experience and drive long-term talent retention.

Whether you’re leading a TA team, managing hiring at a hospital, or just looking for ways to be more human in your hiring approach, this episode is a must-listen.

What You'll Learn:

🔹 Why Candidate Experience Is a Non-Negotiable
Bruce explains how the first impression sets the tone for retention—and how even executives will walk away from a new job if onboarding is sloppy. From interview prep to Day 1 welcome rituals, Bruce outlines how small touches make a massive difference.

🔹 Creative, Low-Cost Ways to Wow Candidates
Think favorite candy on the table, personalized music in the interview room, or a Starbucks meet-and-greet. Bruce and co-hosts Bo and Luke dive into the power of meaningful moments—and how simple, intentional hospitality can win top talent.

🔹 How to Prevent Ghosting—on Both Sides
Ghosting is rampant, but Bruce believes it’s a symptom of something deeper: a lack of value exchange. He shares how recruiters and hiring managers can maintain engagement with timely follow-ups, honest expectations, and genuine connection.

🔹 The Triangle of Trust
Bruce drops a framework that every recruiter should memorize: the triangle between candidate, recruiter, and hiring manager—with “relationship” at the center. Lose that, and ghosting becomes inevitable. Protect it, and magic happens.

🔹 Military & Sports Lessons Applied to Hiring
From college football recruitment to onboarding lessons from his time in the military, Bruce shares personal stories that reinforce a powerful truth: people remember how you made them feel. Not what you said—how you treated them.

Why You’ll Love This Episode:
Bruce’s combination of humor, heart, and hard truths will have you rethinking your recruitment approach before the episode ends. He’s a straight shooter with a servant’s heart—and he’s here to help healthcare HR pros not just fill roles, but build relationships that last.

🎧 Listen now wherever you get your podcasts and don’t forget to subscribe, rate, and share with your fellow healthcare HR leaders.

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this inspiring episode of The ASHHRA Podcast, hosts Bo Brabo and Luke Carignan welcome Michael Sloan, CHRO at CommonSpirit Health and author of Unlocking Talent: The Hidden Strengths That Build Extraordinary Teams and Cultures. With oversight of 11 hospitals, 16 clinics, and 8,000 employees, Michael brings a bold and fresh perspective to healthcare HR leadership.

From his beginnings as a prosecutor and labor attorney to leading human resources in one of the largest nonprofit health systems in the country, Michael shares his unconventional journey—and how it shaped his people-first philosophy.

What You’ll Learn:

• The “IT Factor” in Talent
  Discover why subject-matter expertise isn’t enough—and how intangibles like curiosity, resilience, and humility are what truly build high-performing teams.
• Lessons from the Courtroom
  Michael explains how his litigation background taught him to read people, build trust, and resolve conflict—essential skills for today’s HR leaders.
• Redefining Leadership Accountability
  Why great leaders don’t “meet halfway”—they take 100% responsibility for the relationships they build and the teams they develop.
• How to Spot Hidden Talent
  Learn how to go beyond resumes and credentials to identify and cultivate talent in overlooked employees.
• Building Culture Through Action
  Michael unpacks the relationship between culture and strategy, explaining how leaders must create space for growth, mistakes, and meaningful contributions.
• Insights from the Book
  Unlocking Talent isn’t just another leadership book—it’s a call to recognize and elevate the unseen strengths within your organization.

Favorite Quotes:

🗣️ “People may not come to the table with everything fully developed, but it’s your job as a leader to help bring it out.”

🗣️ “If you want the best team, look beyond credentials—look for tenacity, curiosity, and people who make others better.”

🗣️ “In HR, it’s all about the human side. Relationships move the needle in healthcare.”

Perfect For:

• Healthcare HR leaders
• Hospital executives
• Talent acquisition professionals
• Leadership coaches
• Anyone striving to build extraordinary teams

🎧 Tune in now and start seeing the hidden strengths in your own team. Michael’s wisdom will challenge how you hire, lead, and think about people—whether you're in healthcare or not.

🔗 Don’t forget to check out Unlocking Talent on Amazon or wherever you buy books.

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this powerful and candid conversation, hosts Bo Brabo and Luke Carignan sit down with Billy Parsons, Chief Human Resources Officer at EyeCare Partners and a U.S. Navy veteran, to explore the real work of leading people—and the defining career moments that shape HR excellence.

From Submarines to C-Suite: Billy’s Unconventional Journey
Billy’s career path defies convention. From life in the Navy's tight quarters to HR leadership roles across healthcare, tech, and retail, he’s earned his stripes the hard way. In this episode, he opens up about the lessons he learned as an HR department of one, the power of mentorship, and why starting from the ground up gave him a PhD in leadership—without ever stepping foot in a classroom.

💡 Leadership Gold You’ll Hear:

• “Professional maturity” and why the ability to receive feedback without ego is critical to career growth.
• How to develop honest, feedback-rich cultures where both leaders and employees actually grow.
• A raw story about being “ripped to shreds” by a state inspector—and how it became Billy’s most pivotal career moment.
• Why empathy, courage, and transparency are non-negotiable in healthcare HR.
• The true value of building policy with flexibility and heart—especially when human lives are involved.

🔥 Favorite Quote:

“Sometimes really getting your rear kicked can do a lot for your career.” – Billy Parsons

Why This Episode Matters for You:
Whether you’re a one-person HR team, a tenured leader, or navigating the politics of a complex health system, Billy’s journey will hit home. His grounded, no-fluff advice reminds us that great HR isn’t about perfection—it’s about resilience, humility, and choosing growth every single time.

Thank you for listening!

Bo & Luke

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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🎙️ New Episode: Leading from Your Best Self with Kapri Ames

In this powerful episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo sit down with Kapri Ames, Vice President & Chief Nursing Officer at Indiana University Health, to explore what it truly means to lead with self-awareness, energy, and intention.

With over two decades in healthcare—and 17 years in leadership—Kapri brings more than experience to the table. She brings heart, humility, and a bold message: you can’t lead others well until you know how to lead yourself.

🔑 Episode Highlights:

💡 Know Your Magic
Kapri challenges leaders to discover their “magic”—the unique strengths that allow them to lead with passion and clarity. From Enneagram to DISC to StrengthsFinder, she shares how self-awareness creates more effective, empathetic, and aligned leadership.

💡 Modeling Work-Life Integration
Forget work-life balance. Kapri models integration—giving her team permission to take meetings outside in the sun, adjust their schedules, and care for themselves so they can care for others. Because if leaders aren’t well, their teams won’t be either.

💡 Build Strength-Aligned Teams
Kapri is unapologetic about not managing to weaknesses. Instead, she’s built a high-performing team based on complementary strengths, open collaboration, and radical psychological safety—where people don’t compete, they multiply one another’s impact.

💡 Culture That Wins Awards
This isn’t just theory. Kapri’s leadership has helped IU Health earn its third Magnet Designation with Distinction—an elite recognition for nursing excellence, collaboration, and patient outcomes.

💡 Live for Today. Lead for Tomorrow.
Kapri leads in the moment but plans with intention. She surrounds herself with visionaries who see the road ahead—while she ensures the team is delivering excellence today. As she says: “Don’t borrow trouble from tomorrow. Sufficient is the day.”

🧭 Leadership Lessons You’ll Take Away:

• Why real leadership starts with self-care and personal wellness
• How to create psychological safety by owning your strengths (and weaknesses)
• What happens when leaders give permission to unplug, recharge, and re-engage
• How to build teams that want to stay—and love coming to work

📣 Kapri’s Call to Action:
“Reflect on your own journey. Be your best self. And then look around—who can you lift up the way someone once did for you?”

🎧 Listen now to unlock a blueprint for values-driven, people-first leadership that fuels culture, performance, and joy.

The ASHHRA Podcast Team

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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🎙️ New Episode: Building Talent Teams That Last with Anthony Scarpino
In this episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo sit down with Anthony Scarpino, Vice President of Talent Acquisition at National Health Care Associates, for a real-world look at the challenges—and opportunities—facing today’s healthcare recruiters.

🔄 From Dietitian to TA Executive: A Fresh Lens on Hiring

Anthony’s path started in clinical care and took him through leadership roles at Sodexo and Marriott. His diverse background shapes how he builds recruiting teams today—emphasizing adaptability, cross-industry learning, and the power of genuine relationship-building.

💡 “A great recruiter can recruit anywhere—as long as they’re willing to learn and connect.”

🧠 Recruiting Across the Healthcare Spectrum

In long-term care, hiring goes beyond clinical roles. Anthony and the hosts explore the challenge of sourcing for everything from CNAs to facilities managers to executives—and why mental flexibility is key in a complex, high-volume hiring environment.

🛠️ Rebuilding the TA Function from the Ground Up

When Anthony joined National, TA operations were largely manual and decentralized. He shares the ongoing journey of implementing an applicant tracking system, introducing consistency across 40+ facilities, and aligning systems with real-world workflows.

🧭 “We train toward the happy path—then guide people back to it when needed.”

💬 People Over Process: Keeping Recruiters Engaged

With change underway, how do you keep your team energized? Anthony walks through his approach:

• Restructuring the team to align closer to field operations
• Investing in team strengths and development
• Launching an incentive plan (even modest rewards matter)

💡 “What you do is valuable—and we’re going to share in the success of that outcome.”

✝️ Wisdom to Lead By

To close the episode, Anthony shares a quote that’s helped him through big transitions:
“Let go and let God.”
Sometimes leadership means trusting the process and moving forward with intention—even through uncertainty.

🎧 Tune in for:
✔️ Actionable insights on structuring TA teams
✔️ Lessons on adopting tech in legacy systems
✔️ Strategies for balancing flexibility with consistency
✔️ Real talk about recruiting burnout, pipelines, and persistence

Listen now on all major podcast platforms—and share with a fellow TA or HR leader who needs a fresh dose of inspiration.

With appreciation,
The ASHHRA Podcast Team

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

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🎙️ This week on The ASHHRA Podcast, co-hosts Luke Carignan and Bo Brabo sit down with Johnathon Bye, AVP of New Talent Strategies at Duke University Health System, to explore the intersection of hospitality, technology, and the all-important human touch in healthcare HR.

From Hospitality to Healthcare: Experience Matters

Johnathon’s journey from retail and hospitality to healthcare HR taught him one thing: experience is everything. At Duke, he leads the charge in delivering a “blue carpet experience”—a nod to classic red-carpet service with a Duke Blue twist. Whether it's a candidate, new hire, or tenured leader, every journey should feel personal and valued.

💬 “You could have the best tech stack, but if you lose that human interaction, you lose everything too.”

Tech Supports, But Empathy Leads

Technology enhances efficiency, but empathy is irreplaceable. Johnathon’s team keeps people at the center of every decision, knowing each interaction shapes both patient care and workforce culture.

🔑 Pro Tip: Help your team connect staffing work to your organization’s mission: “If you can’t staff the beds, you can’t care for the patients.”

Innovation in TA: Shadowing Builds Connection

One of Duke’s most impactful practices? Each year at the TA Summit, recruiters shadow frontline staff—walking in their shoes to better understand the roles they hire for. It builds trust with hiring managers and sparks more authentic candidate conversations.

💡 Action Idea: Have your TA team shadow for a morning—it’s low-cost and delivers big returns in empathy, engagement, and recruiting success.

Retention Through Growth

Talent hoarding blocks growth. At Duke, leaders are encouraged to support internal mobility, driving a culture of shared success. As Johnathon says: “When your team earns promotions, it’s a win for the whole organization.”

🧠 Leadership Reflection: Are you rewarding managers for developing talent—or just minimizing turnover?

Celebrate & Share the Wins

Duke’s TA Summit isn’t just strategy and metrics—it’s about recognizing wins, sharing stories, and energizing the team.

📌 Quote to Remember:
“You might not remember every positive interaction. But you’ll always remember a negative one.” — Johnathon Bye

🎧 Listen to the full episode for practical ideas, leadership insight, and a blueprint for elevating candidate and employee experience.

With appreciation,
The ASHHRA Podcast Team

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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🎙️ New Episode: The Battle Over 340B Drug Pricing – Part 3
If you care about healthcare advocacy, pharmacy savings, and the sustainability of your hospital, this episode of The ASHHRA Podcast is a must-listen.

In the studio:
Your co-host Bo Brabo is joined again by two returning experts—Sarah Hearn of RxBenefits and Rhiannon Klein, a frontline 340B advocate—for a compelling update on where things stand with the 340B drug pricing program.

In this episode, you’ll learn:
💊 340B Basics Made Clear – Rhiannon breaks down what 340B is, why it exists, and how it keeps hospitals and clinics serving vulnerable communities.
🤝 Why HR Should Care – Sarah shares how 340B can dramatically reduce employee drug costs and why HR and pharmacy teams must work together to protect these savings.
⚖️ Current Advocacy Trends – From litigation and state legislation to industry misinformation, learn what’s unfolding behind the scenes—and what’s at stake.
🧠 Fighting Misinformation – Hear how advocates are pushing back against pharma talking points and why HR professionals should be in the loop.
🏥 Strengthening Local Ties – Ideas for building hospital-business partnerships that reinvest 340B savings into employee health and community care.
🤖 AI in Pharmacy – A forward-looking take on how artificial intelligence could shape drug claim management and advocacy work in the future.

Trusted Resources Mentioned:
📌 340B Report – Industry updates & news
📌 Apexus 340B University – Free education tools
📌 NACHC – National Association of Community Health Centers

The Big Picture:
340B isn’t just about pharmacy operations—it’s mission-critical for workforce health, HR strategy, and the financial viability of hospitals. Whether you’re in HR, operations, or advocacy, understanding 340B is essential to leading in today’s healthcare environment.

🎧 Listen now to gain the insight and tools needed to protect this vital program—and support the communities who rely on it.

📍 Haven’t heard Parts 1 and 2?
Check out episodes 133 and 135 for a deeper dive into the legislative landscape and why 340B is under fire.

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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In this engaging conversation that happened live at ASHHRA25 in Albuquerque, Felicia Miller, EVP and Chief Talent Officer, dives deep into the success and challenges faced at Parkland Health. Here's a sneak peek of what you can expect:

• Successful Workforce Strategies: Felicia shares Parkland Health's impressive retention rates, low vacancy rates, and how they've successfully kept the workforce engaged and thriving.
• Service Excellence and Human Experience: Discover what "service excellence" means at Parkland Health, as Felicia emphasizes the importance of creating a positive experience for employees, providers, and patients alike.
• Technology Transformation: Learn about Parkland Health's transition from PeopleSoft to Workday, and how they're ensuring a seamless shift without compromising their effective processes.
• Career Development and AI: Felicia passionately discusses how Parkland Health focuses on career development and the exciting future of integrating AI to enhance—not replace—the human workforce.

Felicia's vision for the future of HR at Parkland is truly inspiring, as she aims to transition her department from "Flintstones to Jetsons!" Her leadership ensures that Parkland remains an employer of choice for those with a calling to serve.

Make sure to tune in for these incredible insights and more! And remember, ASHHRA26 is happening next May in Savannah, Georgia. Mark your calendars for another opportunity to connect and grow with us.

Listen to the full episode now and join us on this transformative journey with Felicia Miller!

Warm regards,

The ASHHRA Podcast Team

From our sponsors...

Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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We're thrilled to bring you a fresh new episode from the ASHHRA Podcast, recorded live at ASHHRA25 in vibrant Albuquerque, New Mexico. Bo and Luke had the pleasure of welcoming back an incredible guest, Dr. Richard Safeer, Chief Medical Director of Employee Health and Well-being at Johns Hopkins Medicine.

In our latest episode, Richard dives deep into the essential role that workplace leadership plays in fostering good health and well-being among employees. With 25 years of experience under his belt, he shared insights that are not only thought-provoking but also actionable.

Key Takeaways:

• Leaders' Role: Dr. Safeer underscores the pivotal influence that leaders have on their team's mental health. Learn how a simple shift in a manager's demeanor can significantly impact a team's mood and productivity.
• Trainings That Matter: Discover how Johns Hopkins is transforming leadership training by integrating health and well-being into their core programs. Richard shares practical steps on infusing well-being into your daily work routine.
• Unpacking Priorities: Ever felt overwhelmed by an endless to-do list? Richard explains how defining clear priorities can reduce stress and elevate workplace engagement.
• Embrace the Science: Get ready to connect the dots between mood contagion and the science behind emotional impact in the workplace.

This conversation is perfect for HR and healthcare professionals looking to lead healthier and more intentional work environments. Plus, don't miss Richard's book, "A Cure for the Common Company," awarded continuing education credits by SHRM. It's a valuable resource for all HR leaders!

Whether you're tuning in on your commute or during a break, this episode promises to deliver insights and inspiration. Head over to our website or your favorite podcast platform to listen in.

Until next time, keep thriving and prioritizing well-being in your workplace!

Best, The ASHHRA Podcast Team

P.S. Mark your calendars for next year's ASHHRA conference in Savannah, Georgia! Let's make strides in creating healthy workplace cultures together.

From our sponsors...

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We're thrilled to bring you the latest episode of The ASHHRA Podcast, recorded live from the ASHHRA 2025 Conference in vibrant Albuquerque!

In this special episode, our hosts Luke and Bo sit down with the insightful Emily Endert, Corporate Director of HR at Covenant Woods in Mechanicsville, Virginia. Emily shares her incredible journey of joining Covenant Woods back in 2005, a place that's much more than just a retirement community. It’s a village teeming with life where healthcare regulations meet heartwarming stories and community connections.

Emily dives into the challenges and triumphs of recruiting in the healthcare industry, highlighting the unique nature of working in a community where residents make life-changing commitments to stay. She offers a glimpse into the importance of building genuine relationships and how Covenant Woods fosters an environment where employees and residents thrive.

Curious about workplace dynamics? The conversation unpacks the unique benefits and occasional challenges of working in a setting that's both employees’ workplace and residents’ home. Hear about Emily’s innovative solutions to the universal challenges like minimum wage adjustments, employee appreciation, and the small joys that come from refusing gifts with grace.

Oh, and did we mention the farm-to-table garden at Covenant Woods? Emily details how this not only supplies fresh produce to the community but also attracts new residents excited by the homey, engaged living experience.

Plus, get inspired by the conference energy and explore why the ASHHRA annual gathering is a must-attend event. Whether it’s networking, innovation, or the sheer joy of face-to-face interactions, there’s something for everyone.

Warm regards,

The ASHHRA Podcast Team

P.S. Mark your calendars now for ASHHRA26 in Savannah, Georgia (May) and, who knows, maybe you’ll join Bo and Luke on the podcast stage next year!

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In this episode of The ASHHRA Podcast, we sit down with DJ Campbell, Chief Human Resources Officer at Sanford Health, to discuss the powerful role leadership development plays in transforming healthcare organizations. DJ shares insights from his dual perspective—sitting on the executive team of a major regional market while shaping strategy for Sanford’s 60,000+ employees.

Listeners will discover:
✔️ How Sanford Health is rethinking leadership development from the inside out
✔️ The critical difference between tactical leaders and transformational ones
✔️ Why physician leadership and informal influence are key to building resilient teams
✔️ How developing every employee can strengthen organizational culture and retention
✔️ What “restless leadership” really looks like in action

Whether you're an HR executive, frontline leader, or individual contributor, DJ's experience and energy will inspire you to challenge outdated assumptions and invest in the people who power healthcare.

The ASHHRA Podcast Team

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We are thrilled to share this episode of The ASHHRA Podcast featuring the incredible Tonya Richards, Vice President of HR and Organizational Development at Maimonides Medical Center in Brooklyn, New York.

In this enlightening episode, co-hosts Luke Carignan and Bo Brabo dive into a conversation with Tonya about her extensive 20-year journey in healthcare HR. With a rich background in talent management, diversity, equity, and inclusion, Tonya brings a wealth of knowledge and passion for creating inclusive and empowering workplaces.

Here's a peek into what you'll learn by tuning in:

• The Power of Engagement: Tonya shares insights into how ongoing conversations, including innovative "stay interviews," can enhance employee retention and prevent exits from your organization.
• Diverse Leadership: Discover how diversity, equity, and inclusion can be interwoven into every part of the employee lifecycle, creating a culture of belonging and empowerment.
• Career Growth and People-Centric Leadership: Learn from Tonya's experiences as she discusses the importance of intentional development in both employees and leaders, ensuring alignment with personal values and organizational goals.
• Insightful Leadership Memories: Tonya reflects on the mentors who shaped her career and the importance of having leaders who empower their teams with trust and autonomy.

This episode is a treasure trove of HR strategies that are instrumental for anyone looking to foster a thriving, inclusive, and dynamic organizational culture.

Don't miss the chance to hear Tonya's journey and wisdom! Tune in now and elevate your HR game.

As always, we appreciate your support and the incredible work you do in the healthcare HR industry. If you enjoy the episode, feel free to share it with your network or drop us a note—we'd love to hear from you!

Warm regards,

The ASHHRA Podcast Team

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In this episode, we explore the exciting world of healthcare talent acquisition and the dynamic role AI plays in transforming this landscape. Lisa Abbay, Vice President of Talent Acquisition at Powerback Rehabilitation shares her journey from being a registered dietitian to leading talent acquisition and offers invaluable insights into how technology is reshaping the way we find and hire talent in healthcare.

🎙️ Episode Highlights:

• Lisa's intriguing career path from dietetics to talent acquisition.
• The diverse roles PowerBack Rehabilitation is recruiting for—covering everything from physical therapists to executive-level positions.
• How the field of ABA therapy is evolving and growing in need.
• The remarkable impact of AI in talent acquisition and how it’s saving time and enhancing recruiter efficiency.
• How AI and technology are potentially changing the landscape for healthcare practices, big and small.

Plus, Lisa shares some fantastic advice: Chase your dreams and pursue what truly interests you, regardless of your degree! 🌠

Don't miss out on this engaging conversation. Tune in now to glean new insights, get inspired, and maybe even find a few laughs along the way.

Thank you for being a part of our ASHHRA Podcast community. Stay curious, and until our next episode, keep innovating and inspiring in your professional journey.

Warm regards,
The ASHHRA Podcast Team

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We are thrilled to bring you insights from a recent episode of The ASHHRA Podcast featuring Katie Cullinan, the Chief Human Resources Officer at Nuvance Health. With over two decades of experience in HR, Katie's journey from architecture to the heart of healthcare HR showcases her adaptability and relentless pursuit of purpose.

In this episode, Luke Carignan navigates a vibrant discussion with Katie on the importance of aligning personal fulfillment with professional roles. Katie eloquently shares her path to HR—from exploring the creative realms of architecture, moving through robust project management, to embracing organizational development and then HR. Her insights highlight the significance of finding what genuinely fulfills you during your professional journey.

Key Highlights:

• Embracing Authenticity: Katie delves into how bringing your authentic self to work can ignite both personal and professional transformation. She emphasizes the power of diverse experiences and fostering an environment where different perspectives drive innovation.
• Work-Life Harmony: A fascinating discussion unfolds around the concept of "work-life harmony" over balance. Katie shares her personal strategies for managing priorities, reinforcing the idea that the scales of work and personal life can ebb and flow harmoniously.
• Listening as Leadership: Katie reveals her dedication to listening, a skill she actively hones every day. Whether it's making informed business decisions or fostering strategic HR partnerships, listening is the cornerstone of her leadership success.
• Culture of Empowerment: From offering PTO strategies to cultivating a culture where employees feel valued and heard, Katie's leadership at NuVance Health is built on empowerment and support.

Katie’s journey and insights serve as a profound reminder of the impact of intentional leadership and living a life aligned with your values. Whether you're navigating your career in HR or any other industry, there is much to glean from Katie’s experiences.

We encourage you to listen to the full episode if you haven't already—it's brimming with practical wisdom and heartfelt advice. As always, thank you for being part of our vibrant community dedicated to advancing healthcare HR.

Best Regards,

The ASHHRA Podcast Team

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We have an exciting update for you in anticipation of the upcoming ASHHRA25 conference—one you won’t want to miss! In our latest episode of The ASHHRA Podcast, we had an inspiring conversation with Sara Ross, our keynote speaker for the event. If you haven’t listened to it yet, now’s the time!

Episode Highlights:

• Meet Sara Ross: Sara is not only a keynote speaker at ASHHRA25 but also the Chief Vitality Officer and founder of Brain Amped. She injects her passion for human behavior into understanding organizational culture and performance sciences. With over fifteen years of experience, Sara focuses on developing psychological vitality to help individuals harness emotions and direct energy positively.
• Insights and Anecdotes: Sara shared her experiences and thoughts on building resilience and the importance of curiosity and empathy in the workplace. She discussed strategies for addressing workplace challenges and stressed the value of asking questions and pausing before reacting.
• Purposeful Friction: One of the key takeaways from the episode is the concept of "purposeful friction"—understanding that growth often stems from challenges and taking a proactive approach to learning from them.
• Get Involved: As Sara will be joining us in person in Albuquerque, it’s your chance to meet her and hear her insightful perspectives live. We encourage everyone to join in on the conversation and engage with both Sara and us, Bo and Luke, at the conference. Share your thoughts and experiences, and let’s explore the future of HR together!

Upcoming Events:

• ASHHRA25 Conference: Join us in Albuquerque for a game-changing event full of learning and networking opportunities. Not registered yet? Make sure to secure your spot!
• Meet the Podcast Hosts: Bo and Luke will be at the event recording new episodes. We would love to feature voices from the audience, so come by our booth or catch us during the conference to share your story.

Connect with Us:

• Follow Sara Ross on her journey: Check out her book, "Dear Work, Something Has to Change" and stay tuned for her new website launch.
• Stay updated with us: Follow on LinkedIn and Instagram for more behind-the-scenes content and resources straight from the conference floor.

We’re looking forward to seeing you there and making ASHHRA25 an unforgettable experience. Until then, enjoy listening to the podcast and start the conversation with us online!

Warm regards,

Bo & Luke

Hosts of The ASHHRA Podcast

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Welcome back to another insightful episode of the ASHHRA Podcast, where we bring you the latest discussions, trends, and breakthroughs in the world of healthcare HR. This week, we're delving deep into the powerful domain of Total Rewards with our distinguished guest, Lindsey Garito, AVP of Total Rewards at Montefiore Health System.

In this episode, the dynamic duo from The Bo & Luke Show, Luke Carignan and Bo Brabo, chat with Lindsey about the essential role Total Rewards plays in attracting, retaining, and engaging talent. With over 20 years of experience in HR, Lindsey expertly navigates us through the facets of Total Rewards and its strategic impact on organizations.

Here’s a sneak peek of what you'll learn:

• What is Total Rewards?

Lindsey breaks down this crucial element of HR, which encompasses more than just compensation and benefits. Discover how Total Rewards create a unified strategy to promote an organization’s culture and values.

• The Value Proposition Challenge:

Lindsey discusses the complexities of crafting a compelling value proposition that resonates with diverse employee populations, from rookies to veterans.

• Insights into Employee Engagement:

Explore how Lindsey’s team personalizes communication to ensure that employees fully understand and utilize their benefits.

• Educational Initiatives:

Get inspired by Montefiore Health System's innovative approach to financial literacy and how it empowers employees to take charge of their financial well-being.

Don't miss out on this fascinating conversation that not only highlights the transformative power of Total Rewards but also provides practical advice on enhancing your HR strategies and operations.

Stay tuned for more enriching content, and as always, we'd love to hear your thoughts.

Warm regards,

The ASHHRA Podcast Team

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We are excited to share insights from our latest episode of The ASHHRA Podcast featuring the dynamic Laura Dannels, Chief Talent Officer at Wellstar Health System in Atlanta.

In this episode, we dive deep into Laura’s inspiring journey and her innovative approach to talent acquisition and management in the healthcare industry. With a rich history in HR, Laura’s expertise spans talent acquisition, management, and learning, all underpinned by her academic background as a PhD and MBA. Laura shares her deep commitment to improving the healthcare environment, inspired by personal experiences and a passion for meaningful impact.

Key Highlights:

• Nurturing Future Talent:

Laura emphasizes the importance of not waiting for titles to make impactful change. Whether you're in healthcare or another industry, this episode is filled with valuable insights on taking ownership and driving initiatives that matter.

• Building Internal Universities:

Drawing from her foundational work at Kaiser Permanente, Laura sheds light on the significance of internal learning systems and offers tips for organizations looking to implement such programs.

• Flexible Work Models in Healthcare:

Learn about innovative ways Wellstar Health System is rethinking work models, including AI integration and flexible scheduling, to meet modern challenges and attract top talent.

• The Power of Mindset:

Laura highlights the importance of self-care, gratitude, and mindful practices to ensure leaders are at their best, ready to drive success and inspire those around them.

We also get personal with Laura as she discusses her morning rituals and how she maintains a growth mindset amidst the pressures of leading in a rapidly evolving industry.

Laura’s contributions go beyond just her professional endeavors as she also serves as an adjunct professor, inspiring a new generation of HR leaders at Columbia University.

This episode is packed with inspiration and actionable advice for anyone looking to make a meaningful impact in their field. Whether you’re in healthcare, HR, or any other industry, Laura’s insights are sure to resonate and inspire.

Thank you for being a valued listener of The ASHHRA Podcast, where we continue to bring you conversations with leaders who are reshaping industries and making a difference.

Stay inspired,

The ASHHRA Podcast Team

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We're excited to bring you the latest episode of the ASHHRA Podcast, featuring the return of a special guest, Kris Baird! As the CEO and President of The Baird Group, Kris has decades of experience helping healthcare organizations transform their cultures, improve patient experiences, and develop high-performing teams.

In this episode, Kris dives deep into two impactful topics that are vital for healthcare professionals: "How to Make Training Stick" and "How to Think Like a Marketer." These discussions are packed with actionable insights that you can implement in your organization to elevate your team's performance and service delivery.

Here’s a sneak peek of what you'll learn:

• The importance of aligning training with your brand, corporate culture, values, and strategic goals.
• How to plan effectively for training, ensuring it is not just a one-time event but a meaningful starting point for new behaviors.
• The concept of "drip campaigns" for continuous reinforcement and the pivotal role of leadership in making training stick.
• Ways to measure the ROI of training, integrating data-driven approaches for better engagement and retention.

Kris shares her expertise on creating a holistic ecosystem for training, addressing common gaps, and offering practical solutions. Her approach emphasizes the significance of prework assessments, focused training, and thorough follow-up.

Interested in diving deeper? Don't miss out on the opportunity to hear Kris's insightful session from last year's ASHHRA conference on "How to Think Like Marketers." If you need assistance accessing the recorded sessions, feel free to reach out to us at the podcast.

For more information, valuable resources, or to connect with Kris Baird directly, visit baird-group.com or email her at kris@baird-group.com.

We hope you enjoy this enlightening episode and encourage you to share your thoughts and feedback with us.

Happy listening!

Best regards,

The ASHHRA Podcast Team

Want to make training stick? Download this exclusive handout from Kris Baird to ensure your training drives real behavior change, improves ROI, and aligns with organizational goals. 📩 Download now!

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We’re thrilled to bring you the latest insights from The ASHHRA Podcast. In this episode, our hosts, Bo Bo and Luke were joined by John Zubiena, the esteemed Chief Human Resources Officer at Washington Hospital Healthcare System. This episode dives into the intriguing world of outsourcing recruitment and the transformative impact it has on healthcare organizations.

Key Highlights:

1. Outsourcing Recruitment: John Zubiena shares his invaluable experience of outsourcing recruitment to an RPO (Recruitment Process Outsourcing) firm, breaking down how this approach alleviates anxiety while maintaining efficiency within the healthcare recruitment process.
2. Navigating Challenges: Discover how John and his team tackled initial hesitations and logistical challenges, ensuring a seamless transition from in-house recruiting to an outsourced model, thus guaranteeing consistently high-quality hires.
3. Strategic Process Improvement: Learn about the implementation of lean processes to streamline onboarding and recruitment, enhancing overall efficiency while adapting to the unique demands of a unionized staffing environment.
4. The Power of RPO in Healthcare: Uncover the advantages of an RPO in providing specialized recruitment support, access to passive candidates, and flexibility during periods of growth or high turnover in the healthcare sector.

This enlightening conversation is perfect for HR professionals in the healthcare field, and anyone interested in the evolving landscape of recruitment.

Thank you for being part of The ASHHRA Podcast community!

Warm regards,

The ASHHRA Podcast Team

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Special Episode – Part 2 is brimming with valuable insights. This special episode dives deep into the intricacies and future of the 340B drug pricing program, featuring an engaging panel discussion with experts Peggy Tighe, Sarah Hearn, and Rhiannon Klein.

Key Highlights from the Episode:

1. Future of the 340B Program: Peggy Tighe provides an illuminating overview of what the next twelve months might hold for the 340B drug pricing program. With various legislative movements and court cases influencing the program, it's crucial to stay informed on how these changes could affect healthcare HR leaders.
2. Legislative Updates: The Sustain Act is a beacon of hope for advancing 340B legislation. Our guests discuss the proposed changes and their potential impact on the program, as well as the political maneuvers shaping these legislative efforts.
3. The Role of Advocacy: Rhiannon Klein underscores the importance of amplifying positive stories about the 340B Program. She shares insights on advocacy strategies, encouraging covered entities to share their success stories to counteract the negative narratives pushed by pharmaceutical companies.
4. Compliance Challenges: Sarah Hearn sheds light on the compliance landscape and the ongoing challenges faced by covered entities and manufacturers. She emphasizes the need for vigilant monitoring and advocacy to ensure fair treatment within the realms of 340B discounts and pharmaceutical rebates.
5. Strategies for Staying Informed: Our hosts and guests offer practical advice for healthcare HR professionals on keeping abreast of the latest developments in the 340B space. From leveraging industry networks to attending key conferences, they share actionable tips to help you stay ahead.

As always, we encourage you to listen to the full episode where these topics are discussed in greater detail. This episode is a goldmine for anyone involved with or interested in the 340B program, providing you with essential insights and actionable advice.

Stay Connected:

• For those who wish to delve deeper, the contact information of our panelists is available in the show notes of the episode.
• If you have any questions or need further information, feel free to reach out to us directly, and we'll be happy to assist in connecting you with our experts.

Thank you for being part of our community and for your unwavering commitment to advancing excellence in healthcare HR. We look forward to continuing this important dialogue and helping you navigate the complexities of the 340B program.

Warm regards,

The ASHHRA Podcast Team

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Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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This episode of The ASHHRA Podcast features Jeff Knapp, the Chief People Officer at BAYADA Home Health Care. Jeff joined our dynamic hosts, Luke Carignan and Bo Brabo, to discuss how values, culture, and consistent communication can drive an organization to new heights.

Episode Highlights:

1. A Journey from Ministry to HR Leadership
   Jeff began his career as a pastor before transitioning to the corporate world. This unique background became the foundation for his human-centric approach to leadership. Discover how Jeff leverages his experiences in psychology, theology, and philosophy to foster an inclusive and purpose-driven workplace.
2. Creating and Sustaining a Values-Based Culture
   At BAYADA, the core values of compassion, excellence, and reliability are more than just words—they are practiced daily. Jeff explains how weekly communications like the "key action of the week" email help keep these values at the forefront, creating a unified culture across over 360 locations globally.
3. The Importance of Simplicity and Consistency
   Jeff emphasizes that building a successful organization isn't about complex strategies but rather the diligent application of simple, fundamental principles. Regular communication, recognition, and a steadfast commitment to values are what truly makes a difference.
4. Engagement and Connection
   Learn about the innovative practices at BAYADA that keep employees engaged and connected, even when they work remotely as caregivers. Jeff sheds light on their twice-yearly engagement surveys and the concept of an "inverted pyramid," where caregivers are seen as the most important part of the organization.
5. Leadership Insights
   With anecdotes from his own career and references to influential experiences with organizations like Aramark and Studer Group, Jeff provides actionable advice for HR professionals and business leaders aiming to build a thriving, supportive, and community-focused workplace.

We hope this episode leaves you with new strategies and a renewed sense of how vital culture and value-based leadership are to the success of any organization.

Stay Engaged,

The ASHHRA Podcast Team

Sponsor information

www.LFG.com/Healthcare

Lincoln Financial annuities, life insurance, and workplace solutions help nearly 17 million customers confidently plan for their financial future. Lincoln Financial. Your Tomorrow. Our Priority. Lincoln Financial is the marketing name for Lincoln National Corporation and its insurance companies and broker/dealer affiliate Lincoln Financial Distributors, Inc.

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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We're thrilled to share with you the latest special episode of The ASHHRA Podcast. This episode dives into the critical topic of how recent election results impact the 340B drug pricing program—a program essential for healthcare HR professionals.

Featured Experts:

• Sarah Hearn: Strategic Health Care Market Adviser at RxBenefits
• Rhiannon Klein: National Director of Advocacy for Community Voices for 340B
• Peggy Tighe: Lawyer, Lobbyist, and Legislative Consultant (Principal at Powers Pyles Sutter & Verville PC)

Key Highlights:

Overview of the 340B Program

Peggy Tighe provides a concise history and foundational perspective of the 340B program, established to help specific healthcare providers obtain medications at reduced prices to serve vulnerable communities. Peggy emphasizes the ongoing struggle between the program’s intent and the pressures from pharmaceutical companies and PBMs (Pharmacy Benefit Managers).

Election Impact on Healthcare

Our experts explore how the recent election and new administration might affect the 340B program. Peggy reveals potential threats like the possibility of removing the non-profit status of hospitals, which could have devastating effects on healthcare providers' ability to serve communities.

The Role of Advocacy and Legislation

Rhiannon Klein discusses grassroots advocacy's importance and the organization's role in educating and mobilizing supporters to protect the 340B program. She emphasizes that the fight for fair drug pricing isn’t just a political issue; it’s a moral imperative affecting countless lives.

Contract Pharmacy Restrictions

Both Peggy and Sarah delve into the implications of the Genesis Health case and how contract pharmacy restrictions are undermining the 340B program. They explain how such restrictions harm healthcare providers and the strategies being employed to counteract these changes.

RxBenefits and Healthcare Cost Management

Sarah Hearn explains how RxBenefits is working with healthcare clients to optimize the 340B savings and reduce overall drug costs. Sarah highlights the importance of shifting 340B volume in-house and ensuring compliance to maximize benefits.

Looking Ahead

Our experts leave listeners with actionable insights and resources to better prepare for the changing healthcare landscape. Peggy encourages everyone to stay informed and involved through advocacy organizations like CB 340B, NAC, and Ryan White Clinics for 340B.

Listen Now!

Don’t miss this essential episode filled with expert insights and actionable advice.

Stay tuned for part 2 of this critical discussion, where we will explore post-election impacts and future strategies for healthcare HR leaders.

Best Regards,

The ASHHRA Podcast Team

Sponsor information

www.LFG.com/Healthcare

Lincoln Financial annuities, life insurance, and workplace solutions help nearly 17 million customers confidently plan for their financial future. Lincoln Financial. Your Tomorrow. Our Priority. Lincoln Financial is the marketing name for Lincoln National Corporation and its insurance companies and broker/dealer affiliate Lincoln Financial Distributors, Inc.

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Are you ready to revolutionize your talent acquisition approach? In this transformative episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo dive deep into the world of healthcare talent acquisition with the brilliant and dynamic Jen Azuri-Humm, Vice President of Talent Acquisition at Emory Healthcare.

With over 18 years of diverse experience in the talent acquisition space, Jen brings a powerhouse of knowledge that stretches beyond traditional healthcare settings. Her journey, insights, and actionable strategies will leave you inspired and ready to take your talent acquisition to the next level.

🎙️ What You’ll Learn in This Episode:

1. Jen’s Unique Journey:

2. Discover how Jen’s background in women’s studies and initial foray into recruitment with a private equity company laid the groundwork for her expertise in healthcare talent acquisition.

3. Thriving in Healthcare Recruitment:

4. Jen discusses the thrill of tackling challenges in high-growth organizations and how she applies innovative strategies to make Emory Healthcare a standout employer.

5. Quick Wins for Talent Leaders:

6. From enhancing your organization’s brand to leveraging technology, Jen shares quick wins that can make a significant impact on your talent acquisition efforts.

7. The Art of Asking for Resources:

8. Learn Jen’s proven methods for successfully securing funds and resources needed for recruitment initiatives, and how to showcase ROI to gain leadership support.

9. Balancing AI and Human Touch:

10. Jen breaks down how to utilize AI to streamline recruitment processes while maintaining the essential human element, ensuring candidates feel valued and engaged.

11. Personal Productivity Tips:

12. Get a peek into Jen’s personal strategies for maintaining productivity and achieving a harmonious work-life balance.

📊 Key Takeaways:

• Data-Driven Decisions: Jen emphasizes the importance of using data to drive recruitment decisions and securing leadership buy-in for new initiatives.

• Human Interaction in Recruitment: Despite advancements in AI, human connection remains crucial in the recruitment process.

• Transparency and Flexibility: Jen’s leadership style prioritizes transparency and flexibility, allowing for a harmonious balance between work and personal life.

💡 Memorable Quotes:

- “Treat healthcare like technology and make it exciting.” - Jen Azuri-Humm

- “If you can’t create a brand that gets people excited, you’re ten steps behind.” - Jen Azuri-Humm

- “Be transparent. If they know you’re honest and upfront, that’s most important.” - Jen Azuri-Humm

Don’t miss this opportunity to learn from one of the industry’s best. Tune in now and revolutionize your talent acquisition approach! 🌟

Sponsor information

www.LFG.com/Healthcare

Lincoln Financial annuities, life insurance, and workplace solutions help nearly 17 million customers confidently plan for their financial future. Lincoln Financial. Your Tomorrow. Our Priority. Lincoln Financial is the marketing name for Lincoln National Corporation and its insurance companies and broker/dealer affiliate Lincoln Financial Distributors, Inc.

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In this episode of The ASHHRA Podcast, we dive deep into the world of human resources and leadership with our esteemed guest, Maria Zangardi, Senior Vice President of Human Resources at Universal Health Services (UHS).

🌟 Episode Highlights:

Unlocking Opportunities with "Yes": Maria shares her inspiring outlook on the power of saying "yes" to new opportunities, guided by mentors like Gerry Geckle, former SVP of Human Resources at UHS. Whether in HR or the gaming industry, her experiences highlight how embracing growth can lead to amazing career developments.

Mentorship and Teamwork: Discover why Maria values mentorship, collaborative spirit, and feedback. Her love for teamwork shines through as she discusses initiating a UHS softball team and her parallels between sports and professional life, emphasizing sacrifice, loyalty, and team success.

Career Pathways at UHS: Maria underscores UHS's remarkable career development programs, such as the COO in Training program, which fosters leadership through mentorship and rotating hospital modules. UHS's strong retention rates, some celebrating decades with the company, testify to effective career pathways and a supportive work environment.

Leadership and Lifelong Learning: For HR professionals, Maria offers advice on remaining mission-driven, seeking opportunities within healthcare, and committing to lifelong learning. She also shares personal anecdotes, including valuable lessons in vigilance and integrity, reinforcing the importance of learning from mistakes.

Work-Life Integration: Challenging the traditional concept of work-life balance, Maria promotes "work-life integration" — a more realistic approach that involves structuring daily routines efficiently, integrating work and personal life seamlessly.

Achievements and Employee Dedication: It's clear why UHS has been ranked number one in the healthcare provider sector of the American Opportunity Index. Maria praises UHS employees' dedication to quality patient care and highlights the organization's collaborative nature and commitment to growth, diversity, and inclusion.

🎧 Don't Miss This Episode! Tune in to hear more about Maria's career journey, her leadership philosophy, and invaluable insights into achieving professional success and fulfillment. Whether you're in HR, healthcare, or another field, Maria's experiences and advice provide actionable takeaways for your career growth.

📬 Stay Connected: Make sure to subscribe to The ASHHRA Podcast for more episodes packed with expert advice and inspiring stories. Have feedback or want to share your own career success story? We'd love to hear from you! Reply to this email or connect with us on social media.

Thank you for being a valued listener!

Warm regards,

Luke Carignan & Bo Brabo Hosts, The ASHHRA PodcastSponsor information

www.LFG.com/Healthcare

Lincoln Financial annuities, life insurance, and workplace solutions help nearly 17 million customers confidently plan for their financial future. Lincoln Financial. Your Tomorrow. Our Priority. Lincoln Financial is the marketing name for Lincoln National Corporation and its insurance companies and broker/dealer affiliate Lincoln Financial Distributors, Inc.

Simplify screening, credentialing & compliance with oneBADGEhealthcare from ISB Global. Built for healthcare HR leaders. Learn more & get started here: https://isbglobalservices.com/onebadgeunitedstates/ashhra/

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We’re excited to share the latest episode of The ASHHRA Podcast, featuring an enlightening conversation with Pam Teufel, Senior Vice President and Chief Human Resources Officer at Mainline Health in Philadelphia. Join us as we delve deep into the "business of healthcare," uncovering the complexities and innovative strategies needed to thrive amidst financial challenges.

🎙️ Episode Highlights:

• Pam Teufel's Journey:

From a teenage start at Wegmans and a stint in Broadcast Journalism to a distinguished career in Human Resources across prominent healthcare institutions.

• Financial Strains on Health Systems:

With fewer than 25 systems making a profit, Pam shares how alternative revenue streams and affiliations can spell success.

• Revenue Model Dilemmas:

Discover how Medicare/Medicaid reimbursements and commercial insurance negotiations impact financial viability, and learn about the "silver tsunami" influencing patient demographics.

• Shifts in Patient Care Delivery:

Understand how the transition of procedures to ambulatory surgery centers is reshaping hospital revenues and patient flow.

• Operational Innovations:

Pam discusses joint ventures, lean service delivery, and integrating technology like telehealth and 'hospital at home' setups to save costs and improve care.

• Employee Engagement & Efficiency:

Learn the importance of empowering frontline employees, leveraging AI to optimize task delegation, and removing work-related pain points to foster a committed workforce.

• Patient-Centric Approaches:

From preventive healthcare initiatives to specialized post-discharge clinics, Pam emphasizes the necessity of coordinated care and efficient health management.

📌Key Discussion Points:

• Impact of Preventive Healthcare:

Pam strongly advocates for routine screenings like mammograms and colonoscopies to prevent severe health issues and reduce overall costs.

• Telehealth & Technology:

Post-COVID-19, telehealth's rise from 5% to 15% highlights its role in expanding remote care, complemented by in-home healthcare models supported by technology partners.

• DRG and Payment Systems:

Gain insights into the Diagnosis-Related Group (DRG) billing codes and the challenges hospitals face in balancing costs with fixed payments.

• Supporting the Elderly:

Whether through communal group homes or direct family care, the conversation underscores the vital need for preparing for aging and end-of-life care.

🤔 What’s Next? Pam Teufel shared poignant points on the ever-evolving landscape of healthcare, stressing the importance of early conversations about aging and death, especially for the "sandwich generation" balancing care for both children and elderly parents.

Thank you for being a part of The ASHHRA Podcast community. Stay tuned for more expert insights and discussions to help navigate the future of healthcare.

The ASHHRA Podcast Team

Sponsor information

www.LFG.com/Healthcare

Lincoln Financial annuities, life insurance, and workplace solutions help nearly 17 million customers confidently plan for their financial future. Lincoln Financial. Your Tomorrow. Our Priority. Lincoln Financial is the marketing name for Lincoln National Corporation and its insurance companies and broker/dealer affiliate Lincoln Financial Distributors, Inc.

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This episode is brimming with valuable insights, particularly for healthcare professionals looking to navigate the complexities of retirement and employee benefits. Hosted by Bo Brabo and Luke Carignan, the episode features the expertise of Rachel Duncan and Kameka Grady from Lincoln Financial, our proud sponsor for January 2025.

Key Highlights from the Episode:

1. Asset Distribution and Financial Literacy:

   • Rachel discusses the critical issue of asset distribution in retirement accounts, underscoring the necessity of personalized education. She notes that an astounding 88% of full-time healthcare workers carry debt, which significantly impacts their retirement savings.

   • Supporting the Healthcare Workforce:

   • Rachel emphasizes the indispensable role of healthcare workers, portraying them as selfless service providers and unsung heroes. She also shares a touching personal story about her daughter's aspiration to enter the field of nursing.

   • Customization Over One-Size-Fits-All:

   • Lincoln Financial adopts a tailored approach to financial education, moving away from a one-size-fits-all model. This strategy includes offering one-on-one support and virtual tools to enhance financial literacy among healthcare employees.

   • Pioneering Solutions with Candidly:

   • Rachel introduces Lincoln Financial's partnership with Candidly, a company dedicated to helping healthcare workers with student loan refinancing and forgiveness, achieving an average monthly savings of $400 for participants.

   • Addressing Retirement Challenges:

   • Kameka outlines strategies for paying off debts, managing student loans, and creating actionable retirement plans. She also discusses Lincoln Financial’s involvement in the Collaborative for Equitable Retirement Savings, targeting disparities in retirement savings systems by race and gender.

   • Impact of Financial Education:

   • The episode sheds light on the significant wealth gap exacerbated by financial illiteracy. Programs like Lincoln Aspires aim to build trust and provide customized financial education to ensure equitable retirement outcomes.

Exclusive Insights for HR Professionals:

• The emphasis on the paternalistic approach of healthcare employers, like CEOs personally writing thank-you notes, highlights the importance of creating a supportive work environment.
• The significance of in-person interactions for benefit education and the successful integration of virtual formats post-COVID-19 is discussed, demonstrating the adaptability required in current times.

Stay Tuned:

The conversation about financial literacy and retirement planning in healthcare continues to evolve. Make sure to subscribe and stay tuned for more enlightening episodes from The ASHHRA Podcast, where we bring you frontline insights to empower the future of healthcare.

Thank you for being part of our community!

Warm Regards,

The ASHHRA Podcast Team

Sponsor information

www.LFG.com/Healthcare

Lincoln Financial annuities, life insurance, and workplace solutions help nearly 17 million customers confidently plan for their financial future. Lincoln Financial. Your Tomorrow. Our Priority. Lincoln Financial is the marketing name for Lincoln National Corporation and its insurance companies and broker/dealer affiliate Lincoln Financial Distributors, Inc.

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We had the pleasure of chatting with Russell Podgorski, Executive Director of Talent Acquisition at Providence, on this episode of The ASHHRA Podcast. We dove deep into the evolving world of healthcare recruitment, organizational culture, and leveraging technology for talent acquisition. Here are three key takeaways from our insightful conversation:

• Innovation in Talent Sourcing: Russell emphasizes the importance of combining advanced technology with genuine human interactions. By integrating CRM systems and AI, organizations like Providence can tailor candidate experiences and enhance relationship-building, ensuring the right fit beyond just resumes and cover letters.
• Organizational Culture Match: Aligning a candidate's character and leadership style with the organization's culture is crucial. As Russell shared, focusing on soft skills, such as organizational agility and consensus influence, has significantly improved retention rates and leadership effectiveness at Providence.
• Beyond Traditional Applications: Traditional application processes often fall short in capturing top talent. Networking, personal connections, and innovative approaches to recruitment can more effectively identify and secure the best candidates. Technology can play a pivotal role in optimizing this, enabling candidates to be matched with roles that truly suit their skills and aspirations.

Tune in to The ASHHRA Podcast for more on how Providence is leading the way in healthcare recruitment, and gain valuable insights that could transform your approach to talent acquisition!

Best Regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

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This episode of The ASHHRA Podcast features an insightful conversation with Vishal Bhalla, a leading expert in healthcare and AI. This episode delves into innovative ways artificial intelligence is shaping the future of HR and healthcare.

Key Highlights:

1. Data-Driven Decision Making:
   Vishal emphasizes the crucial role of providing employees with data at the right time, in the right language, and at the appropriate literacy level. With frontline workers often facing barriers in understanding their benefits, this episode explores how AI can provide 24/7 multilingual support, making benefits more accessible.
2. AI in Emotional Intelligence:
   Discover how AI technology can detect emotional tones during phone conversations, escalating high-emotion cases to human agents for better support, and automating form filling through voice input for simple, real-time feedback systems.
3. Health Literacy and Inclusivity:
   The importance of health literacy and access to healthcare solutions takes center stage. Vishal discusses how AI can bridge the knowledge gap, ensuring everyone receives the care they need, irrespective of their literacy level or language barriers.
4. HR’s Strategic Evolution:
   Transitioning from a tactical to a strategic entity, HR is now engaging deeply with marketing and demographic analyses. This episode discusses the shift in HR's role, aligning organizational goals with technology and AI-driven insights.
5. Tackling Workplace Violence with Predictive Analytics:
   Learn how predictive analytics can help foresee and mitigate workplace violence, transforming HR into a proactive rather than reactive force within organizations.
6. Real-World Applications of AI in Healthcare:
   From managing data responsibly for informed decision-making to practical applications like comparing healthcare services for cost-effectiveness, Vishal illustrates how technology can streamline healthcare processes and improve overall operational flow.

Must-Listen Segments:

• The Labor Shortage Myth:
  Vishal and the hosts examine the perceived labor shortage in healthcare, proposing that it's more about task distribution. Discover how AI and automation can alleviate non-primary tasks, allowing healthcare professionals to focus on patient care.
• Sector-Specific HR Insights:
  Unique HR challenges within healthcare are discussed, governed by the diverse experiences of healthcare staff and the importance of customizing human experiences in patient care.

Wrap-Up:

Hosts Luke Carignan and Bo Brabo wrap up the episode by reflecting on the wealth of knowledge shared by Vishal. They underscore the importance of aligning AI developments with human needs, ensuring that personal engagement remains a cornerstone in healthcare.

Stay tuned for more enlightening conversations on The ASHHRA Podcast!

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

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This episode of The ASHHRA Podcast, features an insightful conversation with Karla Muniz, the esteemed Chief People Officer at IMA Medical Group in Central Florida. Join our hosts, Bo Brabo and Luke Carignan, as they dive deep into Karla's extensive career and her invaluable contributions to both the HR field and the boardrooms of non-profit organizations.

In This Episode:

The Intersection of HR and Non-Profits: Karla shares her experiences from serving on various non-profit boards for 12-14 years, emphasizing the critical role HR professionals can play in strategic planning and leadership evaluation. She highlights the unique value that HR skills bring, especially in organizations often lacking a full HR department.

Career Journey and Innovations: From her beginnings with a paid internship at a call center to pivotal roles at JPMorgan Chase and AdventHealth, Karla's journey is a testament to growth and innovation in HR. Learn about her groundbreaking work with AI in recruitment and her leadership in large-scale ERP implementation projects affecting tens of thousands of employees.

People-First Approach: The episode underscores the importance of prioritizing people, process, and technology (PPT) in that order. Karla and the hosts discuss the significance of empathy, change management, and involving employees in process improvements, particularly in the ever-evolving landscape of healthcare.

Collaborative Efforts: The conversation also sheds light on the crucial relationship between HR and IT departments. Karla shares how leveraging IT resources can enhance HR processes and drive organizational success, supported by real-world anecdotes and personal experiences.

Empowering Change: Karla’s commitment to empowering her team and fostering innovation during COVID-19, particularly through the development of an employee redeployment app, showcases her leadership and dedication to both her organization and community.

We hope you find this episode as enriching and inspiring as we did! Don’t forget to connect with Karla Muniz and share your thoughts on this episode with us. Your feedback is always appreciated and helps us bring you the best content.

Thank you for being a valued member of our podcast community. We look forward to your engagement and support in our ongoing journey to explore the dynamic world of HR.

Best Regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

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This episode of The ASHHRA Podcast features an enlightening conversation with Adele Johnson-Kebe, VP and CHRO at Dayton Children's Hospital. Hosted by Luke Carignan and Bo Brabo, this episode delves deep into topics of leadership, talent management, and the evolution of organizational practices post-COVID.

🎙️ Episode Highlights:

• Pandemic-Driven Leadership Lessons: Adele shares her insights on how the pandemic has reshaped leadership, underscoring the importance of adapting learned skills for future practices.
• Crisis Leadership: Bo draws intriguing parallels between the healthcare and airline industries, emphasizing the importance of preparedness and learning from past crises.
• Emotional Intelligence: Discover the growing focus on empathy, conflict management, and understanding – crucial competencies that set successful leaders apart.
• Diversity, Equity, and Inclusion (DEI) 2.0: Adele introduces an evolved perspective on DEI, highlighting the importance of creating a culture of belonging and understanding personhood beyond traditional metrics.
• Real-Life Leadership: Hear moving stories that illustrate leadership through compassion and action, showing that true leadership can come from any role within an organization.
• Child-Focused Mission: Adele discusses Dayton Children's dedication to providing optimal health for all children, emphasizing the hospital’s mission-driven approach that naturally fosters lower turnover rates.

💡 Key Takeaways:

• Adapting Leadership Post-COVID: Assessing leadership qualities and fostering emotional intelligence are more important than ever in our evolving work environments.
• Ethical Decision-Making: Organizations must continually strive to "do the right thing," especially in times of crisis, and this should be guided by strong HR and ethical frameworks.
• Encouraging Risk and Growth: Leadership at all levels must encourage individual contributors to take leadership risks and grow from their experiences.
• Purpose-Driven Organizations: Effective leaders inspire and motivate by ensuring every individual feels seen and valued—integral to keeping a dedicated workforce engaged and committed.

We hope you find this episode as inspiring and thought-provoking as we do. Tune in now to gain valuable insights into compassionate and effective leadership!

Thank you for being a part of our community. Together, let's lead with purpose and compassion.

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

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Dive into a riveting conversation with Holly Turner, the accomplished CHRO and market operations leader at Baptist Memorial Healthcare in Memphis, TN, alongside co-hosts Bo Brabo and Luke Carignan.

Episode Highlights:

• Holly Turner's Journey: From her early days as an administrative intern to ascending to a top leadership role, Holly's story is a testament to the power of mentorship and relentless dedication. Learn how Dr. Paul Fitzgerald and HR director Jerry Barbary recognized and nurtured her potential.
• Keys to Holly's Success: Discover Holly's "3 R's"—Responsiveness, Resourcefulness, and Relationships—that have been pivotal in her career growth. A blend of innate skills and refined strategies through mentorship shaped her path.
• Technology in HR: Anne Segura Manint discusses the transformative impact of AI and technology in modern HR practices. Learn how these advancements are streamlining processes and allowing HR teams to focus more on human interaction and meaningful employee engagement.
• Embracing Mistakes and Learning: Holly shares personal anecdotes about mistakes that became learning experiences. With stories from Bo’s military days, this segment emphasizes the importance of resilience and accountability.
• ERP System Transformation: Holly provides insights into the ongoing ERP system improvement at Baptist Memorial—an effort to enhance organizational processes in a post-pandemic world.

Key Takeaways:

• Mentorship's Role: Understand how mentors like Jerry Barberie and Brenda Johnson played crucial roles in shaping Holly's approach to HR. Their supportive reactions to mistakes highlighted the importance of learning and growth.
• Creating a Supportive Environment: Holly believes that a work culture rooted in professional love and trust allows team members to own mistakes, fostering a culture of openness and effective problem resolution.
• Future Vision for HR: The group envisions a future where technology facilitates HR roles by eliminating administrative burdens, allowing professionals to focus on development and interpersonal relationships.

Join us in this introspective and inspiring episode where our speakers discuss the evolving landscape of HR, resilience, and the unyielding spirit of growth.

Stay tuned for these invaluable insights and more by clicking the links above. We appreciate your continued support and look forward to hearing your thoughts on this episode.

Best regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

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This episode of The ASHHRA Podcast features the remarkable Kit Brady, Vice President of People Strategy at Gillette Children's. Dive into our discussion with Kit as we explore inclusivity, mentorship, and the power of purpose-driven work.

Episode Highlights:

1. Empowering Through Project Search: Kit shares inspiring stories of how the Project Search Program is making a tangible difference for students with disabilities. This program provides internships in various departments, helping students gain critical skills and confidence, ultimately leading to competitive employment. This initiative is close to Kit's heart, as her daughter benefited greatly from it.

2. The Power of Inclusivity: Inclusivity benefits everyone—students, employees, and organizations alike. Kit reveals how Gillette Children's has embraced this principle, creating a richer, more diverse work environment that fosters growth and understanding.

3. Personal Journey and Mentorship: Delve into Kit's personal career shift post-9/11, steering her towards mission-driven work. Her experiences with overcoming imposter syndrome and the importance of supportive mentors provide invaluable lessons for anyone navigating their career.

4. Work-Life Balance through Better Policies: Learn about Kit's innovative email policy at Gillette Children's aimed at promoting work-life balance. Discover how these changes have positively impacted employee morale and retention.

5. The Art of Effective Mentorship: Kit, alongside hosts Bo and Luke, underscores the critical role of mentorship. From building relationships with mentees to allowing them the space to grow, Kit offers practical advice on leaving a lasting legacy through mentoring.

6. Recruitment with a Purpose: Kit takes us through the recruitment process at Gillette Children's, ensuring that potential hires align with their mission. The approach includes shadowing current employees and having multiple interview participants to foster a welcoming environment from day one.

Why You Should Listen:

This episode is a goldmine for HR professionals, managers, and anyone passionate about creating inclusive workplaces and finding fulfilling, mission-driven careers. Kit Brady’s insights aim to inspire you to take action within your organizations to support and uplift every individual.

🚀 Actionable Insights:

• Evaluate Inclusivity Programs

: Consider implementing or improving similar initiatives within your organization.

• Focus on Mentorship

: Develop a structured mentorship program to guide new talent.

• Promote Work-Life Balance

: Reassess policies that impact employee well-being, such as email use and off-hours communication.

Connect with Kit Brady: LinkedIn Profile

We hope this episode enriches your professional journey and empowers you to make impactful changes in your workplace.

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

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This episode features a captivating conversation between our host, Luke Carignan, and the Director of Talent Acquisition at Franciscan Health in Indiana, Ellen Page.

In this insightful episode, Ellen shares her journey of transforming the talent acquisition process at one of Indiana's largest faith-based healthcare organizations. Tune in to learn about:

• Technological Transitions:

Discover how Ellen identified deficiencies and led her team through a significant technological shift during the COVID-19 pandemic, from Workday to Phenom.

• Back to Basics Approach:

Understand Phenom's "back to basics" strategy and how it has streamlined the hiring process, allowing Ellen's team to focus on core tasks without technological hindrances.

• Innovative Solutions:

Learn about the successful implementation of career sites, chatbots, and one-way video interviews, significantly improving the candidate experience.

• Travel Nursing Program:

Get insights into the internal travel nursing program, which attracted over 100 external candidates in just 30 days and helped reduce external agency costs.

• Impact on Operating Margins:

Explore the financial benefits of efficient operations, from reducing RN job openings to cutting external agency spending by half.

• Empathy and Compassion in Healthcare:

Hear touching anecdotes about healthcare workers’ dedication during the pandemic and the significance of innate caregiving qualities at Franciscan Health.

Ellen also discusses her management philosophy, organizational challenges, and personal stories that highlight the importance of building a cohesive team and focusing on quality over quantity. Notable moments include an amusing dialogue about the White Sox and a heartfelt discussion on the power of prayer in meetings.

🏅 Key Takeaways:

• Overcoming talent acquisition challenges post-COVID
• Financial and operational efficiencies
• Innovative hiring tools and strategies
• Empathy in healthcare and the impact on patient care

Whether you're in talent acquisition, HR, or healthcare management, this episode offers valuable insights and practical strategies to help you navigate today's evolving landscape.

We are also excited to connect with you at upcoming conferences like ASHHRA and HR Healthcare. Don't miss the chance to engage with industry leaders and expand your network!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN*

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This episode of The ASHHRA Podcast features an inspiring conversation with Sondra Davis, Chief Human Resources Officer at North Mississippi Health Services. Broadcasting from the beautiful rooftop of the Alida Hotel in Savannah, Georgia, we dive deep into the intricacies of leadership development within healthcare.

Episode Highlights:

• The ASHHRA Executive Summit

: Curious about how to attend the eagerly anticipated Executive Summit? Luke and Bo share all the details on how you can get an exclusive invite to this transformative event.

• Leadership Development Strategies

: Sondra Davis breaks down why leadership development is crucial—especially in the challenging field of healthcare. From new leader orientations to ongoing development institutes, Sondra shares the blueprint that North Mississippi Health Services follows to empower its leaders.

• Culture & Engagement

: Learn how North Mississippi Health Services has successfully created a culture of trust and high engagement through targeted leadership development programs. Sondra emphasizes the role of frontline leaders and their impact on organizational culture.

• Commitment from the Top

: Discover how support from executive leadership, including their amazing CEO, has been pivotal in integrating successful leadership development initiatives within the organization.

🔥 Key Quotes from the Episode:

• "Our culture is in the hands of our leadership."

• Sondra Davis

• "Employees don't leave organizations because there's no ping pong table in the break room. They leave because of the people they work with."

• Bo Brabo

• "Work is a part of our life, a big part of it, but our families, hobbies are also a big part. We need a holistic approach."

• Sondra Davis

Thank you for tuning in and supporting the ASHHRA community.

With gratitude, The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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This episode of The ASHHRA Podcast features the insightful and inspiring Gretchen Nery, the Director of Employee Services at AdventHealth. As always, our co-hosts Luke Carignan and Bo Brabo bring their energy and expertise to the discussion, ensuring an episode you won't want to miss.

Episode Highlights:

1. The Executive Summit in Savannah: Luke and Bo kick off the episode discussing the exclusive Executive Summit event in Savannah, Georgia. This invite-only event is a unique opportunity for leaders to connect. If you’re interested in attending, make sure to email Bo and Luke at [bo@theboandlukeshow.com or luke@theboandlukeshow.com]!

2. Journey of a Road Warrior: Gretchen shares her easy road trip from Orlando to Savannah, providing a refreshing perspective on the perks of solo travel and how it can be a productive time to listen to music, podcasts, or an audiobook.

3. Role at AdventHealth: Learn about Gretchen’s impressive journey within AdventHealth, her background in HR technology, and her pivotal role in HR shared services. With over eight years at AdventHealth, she brings a wealth of knowledge and experience to the table.

4. Making HR Easy and Scalable: Gretchen dives deep into the significance of scalability and standardization within HR processes, especially in a growing organization like AdventHealth. She emphasizes the focus on making services easy and accessible for all team members.

5. Embracing Empathy in Leadership: Discover how AdventHealth incorporates empathetic leadership by fostering a culture of collaboration and direct communication across all departments. Gretchen discusses the importance of understanding the end-user experience to improve HR services.

6. The Power of Collaboration: Explore how AdventHealth’s collaborative environment enables seamless integration of new technologies and processes. Gretchen outlines the strategies used to involve stakeholders at every level, ensuring the success of system implementations like Workday.

Additional Takeaways:

• The importance of customer service in HR functions and the continuous efforts to enhance it.
• The culture of continuous improvement and innovation at AdventHealth.
• Tips for other organizations looking to scale their HR processes effectively.

Special Shoutouts:

At the end of the episode, Gretchen gives a special shoutout to her incredible team at AdventHealth and her leaders, Tom and Olesea, for their unwavering support.

As always, we value your feedback. If you have any questions or comments, feel free to reply to this email or connect with us on social media.

Best Regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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NEW episode of The ASHHRA Podcast that we know you'll find invaluable! Tune in as we broadcast from the stunning rooftop of the Alida Hotel in Savannah, Georgia, during the prestigious ASHHRA Executive Summit. Bo and Luke are joined by an exceptional guest, Michelle Wiles, the Chief People and Culture Officer at the University of Arkansas for Medical Sciences. Dive into an episode filled with insights, strategies, and inspiration for healthcare HR professionals!

Episode Highlights:

• The ASHHRA Executive Summit Experience: Get a front-row seat as Michelle Wiles shares her appreciation for the close-knit setting of this summit, where healthcare HR executives build relationships and share industry experiences. Learn why this non-salesy, member-driven event stands out!
• Practical HR Strategies and Operations: Michelle delves into the importance of a strong HR foundation, likening it to constructing a house. Discover her practical advice on streamlining transactional processes and how she significantly reduced time-to-fill positions from 66 to 44 days at her organization by optimizing business processes.
• Transforming Through Technology: Explore Michelle's expertise in change management as she shares insights on effectively implementing new technology. Learn about the common pitfalls of incorporating old processes into new systems and the importance of seamless workflows and effective communication.
• Career Development and Workforce Insights: Passionate about helping others explore career paths, Michelle offers valuable advice on gaining real-world experience and the benefits of varied professional exposure. Dive into her reflections on healthcare employment benchmarks and strategies to improve job satisfaction among new graduate nurses.
• Leadership and Teamwork: Hear from Michelle on balancing rational decisions with empathy in leadership roles. Gain perspective on the unique integration of healthcare HR with business operations and the vital role of collaborative effort within teams.

Why Attend the ASHHRA Executive Summit?

• Networking and Skill Enhancement: With roughly 20-25 healthcare HR executives in attendance, this is your chance to engage in meaningful relationship-building and problem-solving.

Career Advice Corner:

Michelle Wiles also touched on the MHA (Master of Health Administration) residency programs and the importance of lateral career movements for development. She stresses the significant impact of diverse professional experiences and encourages a proactive approach to career progression.

Get ready to redefine your HR strategies and operations with insights from one of the industry's most respected leaders.

Thank you for being a part of our thriving community. Let’s continue to learn, grow, and excel together!

Warm Regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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We’re thrilled to announce the latest episode of The ASHHRA Podcast. Hosts Bo and Luke sit down with Anne Segura Manint, the Senior Director of Human Resources at Baton Rouge General Medical Center. Anne brings over 31 years of experience and invaluable insights into navigating HR's ever-evolving landscape, especially during challenging times.

🔑 Key Highlights:

1. Adaptation During the Pandemic: Anne recounts the swift transition from traditional hiring methods to virtual platforms, highlighting a particularly rapid staffing effort to reopen an emergency room in Baton Rouge in just three weeks. She underscores the critical need for rapid assessment in placing the right candidates quickly and efficiently.

2. Cultural Strength and Community Focus: Learn how Baton Rouge General maintained a strong cultural focus and stayed independent without any furloughs during the pandemic. This commitment positively impacted employee engagement and solidified community ties, especially with their significant local recruitment efforts.

3. Impact of Automation and AI in HR: Anne and the hosts explore the evolving role of automation and AI in HR processes. While these technologies help in streamlining routine tasks, they emphasize that human judgment is irreplaceable, particularly in sensitive areas like policy interpretation and employee relations.

4. Workplace Culture and Community Engagement: From live music Fridays to employing award-winning chefs, Anne shares how Baton Rouge General creates a vibrant and enjoyable workplace. The conversation also highlights the importance of balancing work and life and maintaining a sense of fun and connection at work.

5. Reflecting on HR Evolution: With a rich history spanning three decades, Anne provides a unique perspective on the transformation from personnel departments to today's dynamic HR functions. The discussion also touches on significant changes in policies, like smoking regulations, over the years.

Bonus Content:

• Insightful banter on the role of fashion in healthcare.
• A fun discussion about the practicality and comfort of Crocs among healthcare professionals.

📅 Event Spotlight:

This episode was recorded live at the ASHHRA Executive Summit in Savannah, Georgia. This intimate event hosts 20 to 25 HR executives, creating a rich environment for networking and in-depth discussions.

🎙️ Tune In Now:

We hope you find this episode as enlightening and inspiring as we did. Stay tuned for more exciting content, and don't forget to share your thoughts with us!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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This episode of The ASHHRA Podcast features an insightful conversation with Mark Sherry, the Vice President of HR Strategic Services and Workforce Development at Baylor Scott and White Health! In this episode, co-hosts Bo Brabo and Luke Carignan delve into the complexities of healthcare HR and explore innovative solutions to workforce challenges.

Episode Overview:

In this inspiring conversation recorded live at the ASHHRA Executive Summit in beautiful Savannah, Georgia, Mark Sherry shares his wealth of experience in healthcare HR, focusing on the importance of local partnerships and workforce development. Here’s a glimpse of what you can expect:

• Sector Partnerships in Healthcare: Learn how Austin's hospital systems are collaborating to solve talent shortages and improve patient care.

• Development Programs: Discover the significance of apprenticeships in growing the talent pipeline and supporting career advancement within healthcare.

• Community Engagement: Understand the value of academic partnerships and educational initiatives that create a sustainable, skilled workforce.

• Real-world Impact: Gain insight into how these practices have tripled the nursing pipeline in Austin and can be applied across the nation.

Mark emphasizes that healthcare is not just a career but a mission—a sentiment echoed by everyone who steps into this vital field. This episode is a treasure trove of actionable insights for anyone involved in healthcare HR or workforce development.

Notable Quotes:

• "You can't just buy talent any longer. We gotta find a way to develop a new, supply of talent in the organization."

• "Healthcare is a rewarding career, but it's also a challenge. It's 24/7, and we didn't take a pause during COVID; we worked harder and longer."

Shout Outs and Gratitude:

Mark extends heartfelt thanks to all healthcare workers for their perseverance, especially through the challenges of the COVID-19 pandemic. He also acknowledges Baylor Scott and White Health for providing opportunities to innovate and grow.

📢 Call to Action:

• Join the Conversation: Share your thoughts and experiences on healthcare workforce development with us on social media.

• Stay Updated: If you know someone who would benefit from this episode, forward them this newsletter and encourage them to subscribe!

• Attend Future Summits: Interested in attending the next ASHHRA Executive Summit? Reach out to Bo and Luke at bo@theboandlukeshow.com or luke@theboandlukeshow.com for more information.

Thank you for being a part of our community and for your unwavering dedication to improving healthcare HR. Stay tuned for more enriching episodes and valuable insights!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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we had the Wleasure of speaking with Nicole Schell-Dreyer, Vice President of Total Rewards at UCHealth Colorado and Vice President of ASHHRA. Buckle up for an engaging discussion packed with knowledge, innovation, and practical tips!

Episode Highlights:

Navigating New Roles:

Nicole delves into her new role at UCHealth and the strategies she's using to revolutionize Total Rewards. A must-listen for anyone embarking on a new professional journey!

The Power of Culture:

Learn why culture is a driving force behind employee retention at UCHealth and what you can do to nurture a thriving workplace environment.

Challenges & Innovations:

Nicole shares the latest trends and challenges in talent acquisition, and how UCHealth is staying ahead of the curve.

Leveraging Networks:

Discover the importance of networking within HR, and get actionable advice on how to bolster your professional network.

Personal & Professional Balance:

Nicole’s tips on maintaining a work-life balance, particularly in the high-pressure world of healthcare HR, are sure to resonate and inspire.

Special Offers:

Considering attending the next ASHHRA Executive Summit or Conference? Bo and Luke discuss how you can get on the VIP list and the invaluable experiences on offer.

Quotable Moments:

"We do cool things." - Nicole Schell-Dreyer

"You gotta take care of yourself." - Nicole Schell-Dreyer

Tune in to catch more valuable insights and actionable advice from this episode!

Upcoming Events:

• ASHHRA Annual Conference 2024: Albuquerque, New Mexico: Join us for diverse speakers, innovative sessions, and unparalleled networking opportunities.

• Executive Summit 2025: Want a more intimate setting to discuss and learn about the latest in healthcare HR? Reach out to Bo and Luke to get on the VIP list!

Get Involved:

We want to hear from you! If you have feedback, guest suggestions, or topics you'd like us to cover, please reach out. Visit our website and fill out our guest request form and be a part of future episodes.

Stay connected, stay informed, and as always, keep making a difference!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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We are thrilled to bring you the latest episode of The ASHHRA Podcast, where we had the pleasure of sitting down with Lamont Thurston, the Founder and CEO of BeneRe. In this engaging conversation, Lamont sheds light on an essential yet often overlooked aspect of healthcare: financial transparency in benefit plans.

Key Highlights:

✨ ASHHRA Executive Summit Overview

Bo and Luke start by setting the scene from the ASHHRA Executive Summit in Savannah, Georgia—a unique, intimate gathering of healthcare HR executives and sponsors. The summit fosters in-depth roundtable discussions on the latest in healthcare HR, with a focus on transparency, innovation, and practical solutions.

🤝 Meet Lamont Thurston

Lamont Thurston launched BeneRe in 2018 to tackle the lack of transparency and value in supplemental benefits for employees. His vision was to unbundle traditional models and ensure a significant portion of premiums return to employees if claims don’t materialize.

💡 Understanding Group Captive Insurance

Lamont explains how BeneRe’s group captive insurance model differs from the traditional fully insured model, offering financial transparency and potential premium rebates. This allows companies to reinvest savings back into employee benefit programs.

🎓 Educating HR Professionals

From demystifying complex benefits to providing clear, actionable data, Lamont emphasizes the importance of education in making informed decisions. He highlights the integral role of continuous learning and professional development in HR.

📊 Real-World Impact

With over 150 employers and 1.5 million lives covered, BeneRe rewires millions back to employee benefits. Lamont shares compelling examples of how his company’s approach to supplemental benefits has transformed organizational policies, especially in critical areas like cancer, heart attacks, and accidents.

Listen Now & Transform Your HR Strategy! 🎧

Join Us Next Week

Stay tuned for more insightful conversations and practical tips on transforming healthcare HR. Don’t miss our next episode, where we'll dive into innovative strategies and success stories from top healthcare leaders.

Have questions or feedback? We'd love to hear from you! Share your thoughts on this episode, and let us know what topics you’d like us to explore next. You can reach us at [email address] or connect with us on social media.

Best regards,

The ASHHRA Podcast Team

—one episode at a time.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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In this compelling episode, we delve into the transformative world of AI in healthcare and HR, hosted by Bo and Luke, featuring insights from Maxine Carrington, the Senior Vice President and Chief People Officer at Northwell Health.

Key Highlights from the Episode:

1. Managing AI Bias and Risk:

Maxine Carrington shares how New York’s regulations guide the management of AI-related bias and risks. She emphasizes the crucial role of HR in educating and promoting AI adoption within organizations.

2. AI Integration and Workforce Impact:

Despite inherent fears, Maxine advocates for embracing AI to enhance workforce capacity and skills. She discusses how AI is assessed to study potential job displacement versus skill augmentation, ultimately freeing up human capacity for more meaningful interactions.

3. Revolutionizing Patient Care:

Maxine provides fascinating examples of robots in healthcare, explaining how they aid rather than replace human roles, enabling professionals to focus more on patient care.

4. Educating and Engaging Stakeholders:

The importance of educating stakeholders and communities about technological changes in healthcare is highlighted, alongside discussions on how technology will influence labor negotiations and industry challenges.

5. Retiree Re-Engagement Program:

Northwell Health’s initiative to reconnect retirees has dramatically increased rehire rates and generated millions in cost savings. This program includes tech sessions to help retirees remain engaged and connected.

6. Balancing Personal and Professional Growth:

Maxine shares her journey, from an attorney to a key leadership role in healthcare, emphasizing the significance of managing energy, leveraging technology like chat GPT, and focusing on personal and professional growth.

7. Future-Focused Workforce Planning:

With over 87,000 employees and plans for further expansion, Northwell Health is committed to providing end-to-end care. Maxine discusses innovative programs like the "returnship program" and the establishment of a new high school aimed at addressing the healthcare workforce shortage.

8. Community and Employee Support:

Diverse initiatives to support employees from economically challenged areas, such as the family fund and emergency savings programs, are also discussed, showcasing Northwell’s dedication to their team’s well-being.

This episode is a must-listen for anyone interested in the intersection of AI, healthcare, and HR. Tune in to hear Maxine’s inspiring insights and learn how technology is reshaping the healthcare landscape.

We hope you enjoy this episode and find valuable takeaways that resonate with your professional journey.

Best regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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We are excited to share this episode of The ASHHRA Podcast, featuring an insightful conversation with Mario Ellis, Chief Human Resource Officer at Beacon Health System. In this episode, our hosts Bo and Luke dive deep into the challenges and opportunities healthcare HR leaders face today.

🎧 Episode Highlights:

• Navigating the Healthcare Landscape: Mario Ellis shares his journey and the dynamic role of HR in healthcare post-pandemic. He discusses the fast-paced changes and the importance of nurturing and supporting talent within organizations.

• Creating a Positive Culture: Bo and Mario discuss the impact of consistent leadership on employee engagement and satisfaction, stressing the importance of creating a culture where employees feel valued and acknowledged.

• Facing Labor Shortages: Mario outlines current focus areas at Beacon Health, including the integration of technology, enhancing benefits, and addressing labor shortages by engaging all shifts and listening to the workforce's needs.

• Values-Based Leadership: The discussion highlights the significance of trust, respect, integrity, and compassion in HR strategies. Implementing values-based leadership and positive intent within organizations is emphasized through examples.

• Emerging Talent Development: Learn about innovative programs like Beacon Pathways and workforce development initiatives that prepare young individuals for career paths in healthcare.

• Inspirational Leadership: Mario reflects on the harmonious blend of his faith and professional life, sharing how concepts from developing leaders within a church can be applied to organizational development.

Key Takeaways:

• Collaboration is Key: Mario encourages HR leaders to collaborate, reach out to colleagues, and seek different perspectives to address common challenges.

• Growth Opportunities: The importance of providing growth opportunities and stretch assignments to keep employees satisfied and valued.

• Formalizing Career Development Programs: Interest in formalizing programs to promote and reward leaders for facilitating employee career growth.

• Innovative Approaches: Bo emphasizes looking outside the healthcare space for ideas, inspiring listeners to seek diverse sources for organizational and personal development.

Guest Spotlight:

Mario Ellis has a diverse career journey, from computer engineering and theology to innovative HR strategies. His forward-thinking approach focuses on planning for the future of talent and organizational development, making a significant impact in the healthcare system.

We hope you find this episode as inspiring and informative as we did. Don't miss out—listen now and unlock the potential to transform your healthcare HR strategies!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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You won't want to miss this inspiring conversation with Michelle Zech, the Chief Human Resources Officer at Blessing Health in Quincy, Illinois. Hosted by Luke Carignan and Bo Brabo, this episode dives into Michelle's remarkable journey to becoming a senior executive in the healthcare industry.

🎙️ In This Episode:

• A Unique Journey: Michelle shares her story of starting as a part-time secretary, balancing personal and professional challenges, and steadily advancing to a senior executive role. Her resilience and determination are incredibly motivating.

• Career Progression: Learn about the various roles Michelle undertook, from operations to HR, and how her diverse experience contributed to her overall growth.

• Impact of Mentorship: The discussion emphasizes the crucial role mentors play in personal and professional development. Michelle shares her thoughts on maintaining good relationships with mentors and peers to seek honest feedback and constructive criticism.

• Continuous Learning & Growth: Discover how Michelle embodies a continuous learning mindset, and her strategies for staying informed and inspired, including reading, listening to podcasts, and seeking executive coaching.

• Practicing Gratitude: The episode underscores the importance of gratitude and small acts of kindness in fostering personal well-being and happiness, a theme both our hosts and guest passionately advocate.

📈 Key Takeaways:

• Personal Responsibility & Resilience: Understand your personal responsibility for happiness and resilience, and learn practical tips to adopt a positive mindset.

• Leadership Insights: Gain insights on recognizing and nurturing potential in others, focusing on behavior, performance, and leadership skills.

• Valuable Resources: Bo shares an exercise for uncovering your best traits based on feedback from those around you, reinforcing the significance of mentorship.

🌟 Michelle's journey is a testament to the power of resilience, continuous learning, and gratitude. Her story will inspire you to overcome life's obstacles and seize every opportunity for growth.

If you find our episodes as enlightening and motivating as we do, please share The ASHHRA Podcast with your colleagues and friends. Your support means the world to us.

Thank you for being a valued listener.

With gratitude,

The ASHHRA Podcast Team

P.S. For those interested in further enhancing their daily routines, check out our journal "My Daily Battle Rhythm," focusing on gratitude and emotional control. It’s the perfect companion for anyone looking to apply the principles discussed in our podcast. [Available on Amazon]

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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This episode of The ASHHRA Podcast features an inspiring and insightful conversation with Deb Yost, Vice President of People Strategy at BJC Health Care. Deb joined hosts Luke and Bo to discuss her passion for healthcare, her unexpected career path, and her innovative approach to human resources.

Here are some key takeaways from this powerful episode:

Finding Purpose Through Personal Experience

Deb's connection to healthcare is deeply personal. She shares the profound impact of her son's health conditions, including a chromosomal deletion and autism, as well as her daughter's diagnosis as a type one diabetic. These experiences have fueled her passion for access to healthcare and enhancing the patient experience.

Transforming HR in Healthcare

Originally on a path to becoming a lawyer, Deb's career took an unexpected turn towards human resources. Today, she emphasizes the importance of focusing on employee happiness to ultimately benefit patient care. Her belief in creating a workplace that encourages authenticity and transparency has resonated deeply within BJC Health Care, positively impacting both employees and patients.

Awards, Mergers, and Strategic Visions

Luke and Bo explore the idea of recognizing influential individuals over 65 who continue to excel in their fields, stressing the need for such recognition. They also discuss strategic moves in the healthcare industry, including the merging of health systems and acquisition of small rural hospitals. Deb sheds light on other healthcare verticals like pharmacy acquisitions and supply chain management and emphasizes the importance of aligning missions and cultures during mergers and acquisitions to ensure successful integration and focus on patient care.

Work-Life Harmony and Authentic Leadership

Deb champions the concept of work-life harmony over balance and highlights the importance of setting boundaries and managing stress to bring one's best self to both work and home. She discusses the significance of authenticity, both personally and professionally, and the need to foster an environment where employees can thrive and be themselves.

Creating a Positive Culture

The episode underscores the impact of a positive work environment on employee well-being and how BJC Health Care’s unique culture of respectful communication and valuing diverse perspectives has been instrumental in its success. Deb also emphasizes the continuous need for recruiting and the positive ripple effect of working in a great organization.

A Vision for the Future

Deb Yost's commitment to people strategy and her vision for the future of the workforce in healthcare are truly inspiring. She leaves us with a powerful message about the significance of leadership, perspective-taking, and open communication in creating a workplace that values both people and patient care.

Thank you for being a valued member of the ASHHRA community. We hope you find this episode as enriching and motivating as we did. Stay tuned for more enlightening discussions and expert insights in our upcoming episodes.

Best regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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The latest episode of The ASHHRA Podcast features an inspiring conversation with Kristin Hamblock, the Chief Human Resources Officer of Rosecrans Health Network. In this episode, our hosts Luke and Bo dive deep into Kristin's innovative approach to leadership, staff engagement, and continuous improvement within her organization.

Key Highlights from the Episode:

1. Listening Sessions & Feedback Mechanisms:

Kristin launched comprehensive listening sessions with staff, using these interactions to gather valuable feedback and build meaningful relationships. These 1-on-1 meetings across various locations have been instrumental in forming a community of champions team, empowering staff to initiate and drive change.

1. Culture of Open Dialogue:

The culture at Rosecrans Health Network emphasizes open dialogue and consistent follow-up on suggestions, fostering a sense of ownership among the staff. This approach aligns with the philosophy of caring for people, providing resources, and expressing gratitude, which has been echoed by many guests on our show.

1. Collaborative Acquisition Strategy:

Merging cultures and systems during acquisitions while prioritizing employee well-being and happiness is a cornerstone of Kristin's approach. She highlights the importance of empowering teams to bring forward their solutions to maintain authority and foster a deep sense of ownership.

1. Leadership & Continuous Learning:

Kristin's rapid career advancement to becoming the youngest executive by 2021 underscores the value of taking on special assignments, being involved in committees, and pursuing further education like an MBA. She stresses the importance of continuous learning and development, encouraging regular skills enhancement over sporadic training sessions.

1. Dedication to Mission & Staff:

Kristin expresses immense gratitude and dedication to the mission and clients of Rosecrans, as well as a deep appreciation for the staff and community. Her commitment to providing informal leadership development opportunities and creating a cycle of continuous improvement within the organization is truly inspiring.

Kristin Hamblock's story is a testament to the power of engaged leadership and the transformative effects of empowering your team. Whether you're a seasoned leader or an aspiring professional, this episode offers valuable insights into the significance of feedback, collaboration, and continuous personal and professional development.

Thank you for being a valued listener of The ASHHRA Podcast!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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We’re thrilled to bring you the latest insights from our newest episode of The ASHHRA Podcast, featuring the esteemed Gregory Pardo, Senior Vice President of Global Human Resources at Fresenius Medical Care. In this compelling episode we delve into the intricacies of HR within the healthcare sector and explore how to effectively navigate the challenges and opportunities therein.

Episode Highlights:

• From Hospitality to Healthcare: Gregory shares his journey transitioning from the hotel industry to healthcare, underscoring the importance of understanding your business as an HR professional.

• Speaking the Company's Language: Learn essential tips on proving ROI in HR initiatives and aligning your people strategy with your company's goals.

• Cultivating Strong HR Functions: Discover why a robust HR function is crucial in healthcare and how people are at the heart of a company’s success.

• Employee Referral Programs: Hear about Fresenius’s innovative approach to addressing hiring needs and the importance of continuously learning within the HR community.

• Building Trust and Respect: Gregory discusses the significance of relationships built on trust, highlighting the analogies of HR leaders as both "priest and father" and the importance of being a competent and supportive HR professional.

• Global & Cultural Adaptation: Uncover the challenges of managing culturally diverse teams and the strategies that can lead to effective communication and management across different countries.

Key Takeaways:

• Tailor-Made HR Strategies: Inspired by Laszlo Bock’s teachings, Gregory emphasizes the need for HR strategies customized to meet specific business needs.

• Talent Acquisition: Learn about Fresenius’s scalable approach to talent acquisition, including hybrid in-house recruiting and RPO, tailored to different market needs.

• Presented Business Cases: Gregory’s expertise on securing TA budgets through compelling data and aligning TA investments with top-line growth and cost savings.

• Leadership & Communication: Insights into the essence of personalized leadership in a multicultural workforce and the significance of cultural immersion and travel.

Why You Should Tune In:

This episode is a treasure trove of practical advice and expert-level discussions, perfect for HR professionals looking to bolster their business acumen, enhance their recruitment strategies, and foster a strong HR presence in the healthcare industry.

Listen Now:

Don't forget to subscribe, rate, and leave a review on your favorite podcast platform. Your feedback helps us bring more incredible content to your ears!

Warm regards,

The ASHHRA Podcast Team

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We are thrilled to bring you a groundbreaking episode of The ASHHRA Podcast featuring Dr. Richard Safeer, Chief Medical Director of Employee Health and Well-being at Johns Hopkins Medicine. If you missed the session at ASHHRA 24, you’re in for a treat. Here’s a sneak peek into what we discussed and why this is an episode you can't afford to miss.

🎙️ Episode Highlights:

• Inspirational Journey: Dr. Safeer shares his personal and professional journey from family practice to leading the well-being initiatives at Johns Hopkins.

• Workplace Culture: Learn how Johns Hopkins Medicine is fostering a culture of health and well-being, and the critical role of leaders and HR professionals in this transformation.

• Actionable Insights: Discover practical tips from Dr. Safeer's newly published book, A Cure for the Common Company, designed to help you build a healthier, happier, and more resilient workforce.

• Self-care & Well-being: Understand the profound impact of self-care on workplace energy and morale, and why it's essential to “put your own mask on first.”

📚 Must-Read Book:

Dr. Safeer’s book, A Cure for the Common Company, is an invaluable resource for HR professionals and organizational leaders. With easy-to-follow guidelines and actionable strategies, this book is a toolkit for creating a thriving workplace culture.

🗣️ Powerful Takeaways:

1. Customized Solutions: Tailor well-being initiatives to fit your organization’s unique culture and needs.

2. Emotional Engagement: Capture the hearts and minds of your leaders and employees to drive meaningful change.

3. Humility in Leadership: Foster humility and openness among leaders to create a more inclusive and supportive work environment.

4. The Ripple Effect: Recognize the far-reaching impact that workplace morale can have on employees’ families and communities.

📢 Shout Outs:

Dr. Safeer gives a heartfelt shout-out to the 40,000 employees at Johns Hopkins Medicine for their relentless dedication to improving global health. Their commitment and sacrifices do not go unnoticed.

🤝 Connect with Us:

Thank you for being a part of The ASHHRA Podcast community. We hope this episode inspires you to take actionable steps toward enhancing your workplace culture and personal well-being.

Stay tuned for more insightful episodes coming your way!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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We’re excited to bring you the latest episode of The ASHHRA Podcast, featuring the inspiring Mel Goodrich, SVP and Chief People Officer at Sentara! This episode is packed with insights on leadership, technology, and the future of healthcare. Let’s dive into the highlights!

🎙️ Special Guest: Mel Goodrich

With over 32 years of HR experience across various industries, Mel Goodrich’s heart belongs to healthcare. At Sentara, she oversees HR operations for a network that includes hospitals, ambulatory care centers, and physician practices. Her early experiences in her family’s grocery store instilled a deep passion for caring for people, driving her impactful career in HR.

🐶 Meet Joey, the Aussie Poo

Mel shares lighter moments from her life, including her adorable Australian Shepherd poodle mix, Joey. This little bundle of joy is a testament to how personal well-being contributes to professional success.

🏊‍♀️ Finding Balance

In her leisure time, Mel finds serenity in swimming in her backyard pool, which serves as a great stress reliever. Her holistic approach to managing stress highlights the importance of self-care in leading effectively.

📅 Leadership and Structure

A multitasker who thrives on structure, Mel emphasizes regular meetings and purposeful project plans. She believes one-on-ones should prioritize individual development alongside business updates. Her approach ensures her team’s growth and well-being.

💡 Embracing Technology in Healthcare

Mel and Luke explore how technology, especially AI, is enhancing productivity and care in healthcare. By combining AI with human intelligence, organizations can deliver better services while empowering staff to leverage these advancements agilely.

🌟 Care and Compassion in Leadership

Humility, grace, and listening are vital traits Mel champions as a leader. She reengineered Sentara’s employee relations team by conducting listening sessions with over 100 people, focusing on supporting employees through personal milestones like childbirth.

🛠️ Innovating HR in Healthcare

COVID-19 has pushed healthcare HR to innovate rapidly. Mel discusses flexible scheduling, remote work, and wellbeing resources as essential measures to attract and retain talent in a challenging landscape.

📈 Building the Future

Mel’s dedication also extends to the future workforce. Her team’s initiatives include engaging with high schools and middle schools through boot camps and sponsorships to attract young people to the healthcare profession.

In this episode, Mel leaves us with a powerful message: It’s crucial to support development and leave a legacy through mentorship, ensuring we are always striving to be our best selves.

🌟Don’t miss this enlightening conversation! We hope Mel's journey and insights inspire you as much as they inspired us. Stay tuned for more enriching discussions on The ASHHRA Podcast.

Best Wishes,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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In this episode we dive deep into the ever-evolving world of HR and people operations with our special guest, Nikki Romence, Chief People Officer at Chapters Health System. With 30 years of experience in nursing and project management, Nikki brings a unique perspective to HR, emphasizing the importance of intentional leadership and a people-first approach.

Key takeaways:

Revolutionizing Bereavement Policies:

Nikki discusses the innovative changes at Chapters Health System, such as allowing up to two bereavement leaves per year for any select relative, pets included. This policy showcases a shift towards more compassionate and flexible HR practices.

Disrupting Traditional HR:

Our discussion explored the need to move away from strictly following outdated policies and handbooks. Nikki, Luke, and Bo emphasize the importance of being people-focused and tailoring HR approaches to individual needs, similar to patient care plans in healthcare.

Maintaining Culture Amid Rapid Growth:

Nikki shares the challenge of preserving company culture during rapid expansion in the healthcare industry. Luke highlights a critical insight: "People are not scalable, unlike products and services." This serves as a reminder of the unique approach required when dealing with human resources.

Equity vs. Equality:

A significant topic was understanding the difference between equity and equality in addressing employees' needs. Nikki stressed the importance of meeting individual needs rather than providing uniform solutions, fostering a more inclusive and supportive workplace.

Leadership Development:

We delved into the importance of intentional leadership development, especially in the healthcare industry, as highlighted during the pandemic. Nikki and the hosts agreed that effective leadership directly impacts employee retention and organizational success.

The Shift to People Operations:

The conversation shed light on the evolution of HR into "People Operations," with a renewed focus on individual experiences and respect for employees. This shift is vital as technology and AI automate transactional tasks, allowing HR professionals to concentrate on the human element.

Real Stories, Real Impact:

Nikki shared a poignant story about a homeless employee who was supported and eventually promoted after her challenges were understood. This story underscores the need for compassionate and individualized approaches to HR policies.

Veteran Programs and Leadership:

Luke and Bo, drawing from their military experience, emphasized the importance of leadership development. They highlighted the responsibility of leaders to develop their teams, set clear expectations, and address performance issues constructively.

Looking Forward:

Our episode wraps up with an invigorating conversation about the significance of continuous performance evaluation and clear communication in avoiding mismatched perceptions between employees and leaders.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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In this episode, Mark Steiman, Chief Human Resources Officer at Children’s Hospital Orange County, shares his unconventional entry into the world of Human Resources—a journey that started as a punishment and evolved into a passion.

Here’s a glimpse of what you’ll learn:

• A Rocky Start: Discover how Mark's initial experience in HR was far from ideal and how he turned it into an opportunity for growth and fulfillment.

• Breaking Stereotypes: Explore the often-negative stereotype of HR and how Mark's journey reflects and challenges these perceptions.

• HR with Compassion: Hear from Luke on the importance of compassion in HR, focusing on building better teams and organizational culture while balancing operational efficiency.

• Strategic Partnership: Learn why building strong relationships with key organizational members, like the CFO and head of patient services, is essential for aligning HR with overall business goals.

• Advocating for HR: Bo shares valuable insights on presenting a compelling case to secure funding for HR initiatives, emphasizing the importance of strategic communication.

• Learning through Experience: Mark shares wisdom from his grandmother, “Experience is what you get when you don’t get what you want,” and how it encapsulates his team’s approach to growth and learning.

• HR as Business Consultants: Delve into the role of HR in driving workforce strategies that align with organizational objectives through a robust business partner model.

• Operational Excellence: Understand why mastering operational HR is crucial before moving on to strategic HR, and how simplifying basic tasks can empower managers to focus on leadership and talent development.

Bonus Content: Mark invites Bo and Luke to visit the Children's Hospital of Orange County for a potential second interview at the hospital’s onsite radio studio!

We hope this episode provides invaluable insights and inspiration for all our healthcare HR professionals striving to make a meaningful impact. If you have any questions for Mark or need further assistance, feel free to reach out to us, and we’ll be more than happy to help.

Stay connected with us—together, we can achieve collective improvement in our field. Keep supporting each other and making a difference in the healthcare community.

Best regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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In this episode, Bo and Luke engage in a compelling conversation with Joyce Newmyer, the Chief People Officer and President at Adventist Health Oregon Network, who brings a wealth of experience in healthcare HR. Joyce discusses the varied attitudes towards jobs in the healthcare industry, particularly highlighting the selflessness and dedication shown by healthcare workers during the COVID-19 pandemic. Topics range from her extraordinary professional journey, her transition to the role of Chief Culture Officer, operational effectiveness in healthcare, and the strategic importance of leadership and culture in enhancing organizational performance.

Key Takeaways:

1. Compassionate Leadership in Healthcare: Joyce emphasizes the vital role of compassionate leadership in shaping a positive organizational culture and inspiring employees to go the extra mile.

2. Importance of Valuing Nurses: Addressing the ongoing nursing shortage, Joyce highlights the need for healthcare organizations to support and push nurses towards working at the top of their licenses to maximize their contribution and satisfaction.

3. Operational Excellence: Joyce outlines three crucial areas for operational effectiveness: clinical excellence, zero harm, and smart growth through mergers and acquisitions.

4. Personal and Professional Growth: Through her story, Joyce showcases the importance of being open to new responsibilities and continuous learning, which can lead to significant career growth in healthcare.

5. Curiosity and Innovation: Joyce underscores the values of being a force for good and staying curious, driving continuous improvement and innovation in healthcare.

We hope you enjoyed this episode of The ASHHRA Podcast. Don't forget to subscribe, leave us a review, and visit the ASHHRA website for more valuable resources. Join us next time for more insights and discussions with leading healthcare HR professionals.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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We’re excited to share the latest episode of The ASHHRA Podcast where our hosts, Bo & Luke, have a conversation with healthcare HR expert, Jason Raidbard.

In This Episode:

🎤 Meet Jason Raidbard

Jason, with extensive experience in healthcare administration and HR, has engaged and taught thousands before COVID. His insights and unique journey—from a practice manager to an executive, passing through critical roles in healthcare operations and strategy—are both relatable and instructive.

📚 Mastering the Basics and Beyond

Luke emphasizes the importance of mastering the basics at work. Jason further discusses the significance of having systems in place for effective execution and seamless communication across teams.

🧠 Mental and Emotional Health: A Priority

COVID-19 has tested the emotional and mental resilience of healthcare workers. Jason highlights the importance of managing these challenges with a focus on mental health. Leaders must normalize conversations about mental health and create supportive environments for their teams.

🏢 Creating a Positive Work Culture

A pleasant work culture aligned with values is fundamental. Jason shares the impact of fostering a patient-centric mission and a supportive, trusting environment. Reflection and deliberate action towards positivity can transform workplace culture.

💡 Personal Joy and Work-Life Balance

Outside the professional realm, Jason talks about his joys in gardening, exercising, and hobbies. He encourages all to find what brings them happiness and integrate those in their lives, balancing work and personal passions.

🌟 Leadership and Accountability

Jason emphasizes servant leadership, prioritizing family and accountability at work. Though difficult, sometimes letting go of team members could be the best decision in the long run, benefiting both the individual and the organization.

✨ Engaging Discussion and Insights

Bo and Luke contribute their perspectives, especially on the impact of commute satisfaction based on work contentment. Together, they underline the necessity of work-life harmony and the value of reflective happiness.

🔔 Don't Miss Out!

Tune in to the episode to gather profound insights from Jason Raidbard on transforming healthcare HR and ensuring mental well-being, both professionally and personally.

📧 Share Your Thoughts:

We’d love to hear your takeaways from this episode. What resonates most with you? How are you incorporating these insights into your life and work?

Thank you for being a valued member of our community. Stay tuned for more enlightening episodes!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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This episode of The ASHHRA Podcast features an enlightening conversation with Lauren King, a corporate talent acquisition and human resources leader with over 16 years of experience. Our hosts, Luke and Bo, dive deep into the complexities of workforce strategies in healthcare and how these impact both employee satisfaction and patient care. Here are some of the key takeaways from the episode:

The True Cost of Turnover and Sign-On Bonuses

Lauren discusses the often-overlooked financial impact of employee turnover and sign-on bonuses. She underscores the need to measure these costs accurately and suggests repurposing funds towards employee incentives and development programs.

Strategic Investment in Employee Growth

Investing in employees is more important than ever. Lauren highlights the significance of creating clear growth paths and development opportunities within healthcare organizations. This not only boosts retention but also leads to higher job satisfaction and better patient care outcomes.

Real-Time People Data: A Game-Changer for HR

The conversation explores the benefits of integrating real-time people data in HR operations. Luke and Lauren discuss how this data can provide valuable insights into workforce trends, helping managers make informed decisions and improve employee engagement.

Treating Healthcare Employees as Valued Consumers

Lauren insists on the importance of regarding healthcare employees as consumers who deserve a supportive work environment. By focusing on their well-being, organizations can enhance overall patient care and improve retention rates.

Addressing the Healthcare Worker Shortage

The healthcare industry faces a critical shortage of professionals. Lauren and the hosts explore innovative solutions such as partnerships with educational institutions and scalable laddering models that recognize and credit professionals for their skills and experience.

Internal Mobility Programs: The Path to a Stronger Workforce

Internal mobility is key to developing talent within healthcare systems. Lauren emphasizes the need to cultivate a culture where internal growth is prioritized and employees are given opportunities to advance based on their skills and contributions.

Embracing Flexible Education Programs

Education is a significant barrier for many who aspire to healthcare careers. Lauren advocates for flexible education programs and rethinking certification processes to make it easier for individuals to enter and progress in the healthcare field.

Pharmacy Techs: Untapped Potential

Pharmacy techs face limited opportunities for advancement. Lauren shares her thoughts on creating better career pathways for these professionals, suggesting a shift towards skills-based hiring and better job descriptions to utilize their full potential.

Thank you for staying connected with The ASHHRA Podcast. Your support helps us bring crucial conversations and expert insights to the forefront of healthcare HR.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies*?

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We are thrilled to bring you insights from our latest episode featuring the esteemed Dr. David Reich, President of Mount Sinai Hospital in New York City.

🎙 Episode Highlights:

• Innovative Training in Healthcare:

Dr. David Reich shares his vision for creating a residency-like program for industrial engineers within healthcare. By partnering with organizations, this initiative aims to leverage the energy and enthusiasm of new engineers to drive performance improvements.

- HR's Strategic Role:

David highlights the critical need for HR to go beyond transactional activities. He advocates for a robust investment in people—covering talent acquisition, preventing turnover, labor management, talent development, and continuous learning. It’s all about fostering a culture that integrates performance improvement tools and prioritizes people operations.

- AI and Technological Augmentation:

One of the transformative elements discussed is the role of AI in healthcare. Reich’s pioneering work with AI, especially his malnutrition detection algorithm, showcases how technology can enhance clinical decision support without replacing the human touch. His algorithm, integrated into electronic health records, has notably increased malnutrition diagnosis rates, highlighting AI's potential to direct the right interventions to the right patients at the right time.

- Advancing with Empathy and Agility:

Dr. Reich and our host Luke discuss the importance of maintaining empathy in healthcare operations. Continuous learning, performance improvement, and an agile approach are key facets that Mount Sinai upholds to enhance patient care and employee well-being.

- The Future of HR with AI:

Luke presents an intriguing notion: referring to human resources as "augmented HR." This concept underscores the synergy of humans and technology, much like street sweepers and gold miners who benefit from technological advancements, ensuring the human element remains at the center of workforce management.

🏆 Notable Achievements:

Beyond his roles at Mount Sinai, Dr. David Reich is also a finalist for the prestigious UCLA Hurst Healthcare Prize. His impactful work, including over 100 academic publications, reflects his commitment to healthcare innovation and excellence.

Join the Conversation:

Listen to the full episode on our [website/link] and delve into the ways AI and human-centric strategies are reshaping the future of healthcare. Discover how your organization can implement these transformative insights to improve both patient care and employee satisfaction.

Thank you for being part of our growing community dedicated to advancing healthcare through strategic HR and technological innovation. Stay tuned for more thought-provoking discussions and expert insights in our upcoming episodes!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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In this insightful episode, our hosts Bo and Luke dive deep into the complexities and trends of healthcare HR with our special guest, Tom Nesteruk. As the Senior Vice President of HR and Associate Chief People Officer at AdventHealth, Tom brings a wealth of experience and an inspiring journey from various industries to the forefront of the discussion.

Here's a sneak peek of what you'll learn:

🎧 Impact of Healthcare Experiences

Tom enlightens us on how both positive and negative patient care experiences influence the recruitment and retention of healthcare talent. He emphasizes the critical nature of aligning HR strategies with patient care to create an appealing environment for potential employees.

💡 Post-Pandemic Shift

The conversation explores the significant shift from pandemic-focused recruiting to engaging and retaining current employees, illustrating the importance of having structured playbooks and preparedness for any crisis.

🏥 Strategic HR Alignment

Tom draws fascinating parallels between consumer strategies and HR efforts, advocating for a consumer-like experience for employees to enhance retention. His insights into developing a robust employment brand strategy are invaluable.

🔧 Technology & Collaboration

A major highlight is the transformative role of technology and AI in HR. Tom shares anecdotes about collaborative decision-making at AdventHealth, showcasing how departments like IT, finance, and HR must work together to drive successful outcomes.

🌟 Trust and Leadership

Tom also discusses the critical aspect of internal relationships and trust, mentioning how a unified, inclusive culture facilitates rapid decision-making and supports the organization through challenging times, such as the COVID-19 pandemic.

🚀 Tom's Inspiring Journey

From aerospace defense to hospitality giants like Marriott and Disney, and now in healthcare, Tom's transition story is truly inspiring. His personal connection to AdventHealth, given his father-in-law’s treatment for cancer, adds a poignant touch to his professional narrative.

Don't miss out! Your professional development and learning journey start here.

Warm regards,

The ASHHRA Podcast Team

P.S. Know someone who would benefit from these insights? Share the podcast with your colleagues and help spread valuable knowledge within our healthcare HR community! 💌

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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In this episode, our hosts Luke and Bo are joined by the incredible Tina Esposito, Senior Vice President and Chief Data Officer at Advocate Healthcare, for a deep dive into the transformative power of data and analytics within the HR space.

Highlights You Don’t Want to Miss:

• Tina Tuesday: Discover the concept behind "Tina Tuesday" and why dedicating a day to focus on data and analytics can revolutionize HR practices.

• Data-Driven Decision Making: Learn how New York Presbyterian’s HR officer has fostered an environment where staff can freely discuss issues, leading to more efficient problem-solving.

• AI and Predictive Modeling: Be captivated as Tina discusses the impact of AI on data compilation and presentation in HR, and the potential efficiencies AI can bring to coding and data analysis.

• Merging Data and Organizations: Gain insights into the challenges and strategies of integrating data following a merger, including the move to the cloud for seamless integration.

• Collaborative Efforts: Hear firsthand about the importance of asking the right questions and involving HR in decision-making in data analysis to meet organizational goals.

• Tools and Techniques: Get Tina's take on her favorite tools, such as Power BI, and why fitting the tool to the need is crucial for effective data use.

Special Segments:

• Bo shares his experiences as the former head of HR operations at the White House, discussing the importance of predictive modeling and utilizing existing resources.

• Tina offers invaluable tips for smaller organizations on how to leverage analytics and reporting, even without a dedicated data department.

Professional Development:

Tina provides resources for those seeking to enhance their skills in HR and data science, including educational opportunities, books, and collaborations with peers.

Stay Connected:

Luke and Bo express their appreciation for Tina’s profound insights and mention plans to keep in touch for future discussions and updates on her groundbreaking ideas.

Tune in now and transform your HR strategy!

Best Regards,

The ASHHRA Podcast Team

P.S. Spread the word! Share our podcast with colleagues and friends who are passionate about data-driven HR. Together, we can achieve great things!

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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This thought-provoking conversation features our esteemed guest, Leeann Kaminsky, Chief Human Resources Officer at West Virginia University Health System (WVUHS). With over 25 years of experience in HR roles, Leeann shares invaluable insights into the transformation and growth of the healthcare system under her leadership.

Key Highlights from this Episode:

• A Journey of Financial Wisdom: Leeann Kaminsky shares her impressive story of consolidating student loans at a 2.7% interest rate and paying back $75,000 over 15 years. This story resonates with our listeners, emphasizing financial responsibility and long-term planning.

• Supporting Education: WVUHS’s commitment to education shines through their tuition program. Since 2018, they have covered a significant percentage of tuition for both employees and their dependents, promising 100% tuition coverage for staff attending WVU University. This program not only reduces the financial burden of college education but also retains talent within the organization.

• The HR Nurse Program: This initiative offers financial support and job commitment to nursing students, ensuring they join WVU Medicine post-graduation. This approach addresses the healthcare workforce shortage and demonstrates a solid partnership between academic and healthcare institutions.

• Integrating Healthcare Systems: Leeann dives into the complexities of hospital acquisitions, discussing the integration of payroll and medical record systems while maintaining the community culture. Employee engagement and open communication are crucial components, with Leanne and the CEO routinely visiting hospitals to ensure staff feel heard and valued.

• Employee Recognition and Community Culture: The importance of recognizing and appreciating employee efforts is central to WVUHS’s philosophy. Leeann’s dedication to creating a workplace where employees feel a sense of belonging is evident in her strategic initiatives, which have gained recognition industry-wide.

• Future Technologies and Support Systems: Leeann also discusses plans to introduce virtual nursing and programs to retain senior nurses with flexible schedules and full benefits. These forward-thinking initiatives are aimed at improving healthcare delivery and ensuring the welfare of healthcare professionals.

• Addressing Rural Healthcare Challenges: With concerns about long wait times for tests in rural areas, WVUHS is working on innovative hub-and-spoke models to enhance patient care across the state, ensuring timely access to medical services.

This episode is packed with insights that underscore the importance of strategic HR leadership in healthcare, the symbiotic relationship between education and organizational success, and the value of nurturing community culture within larger systems.

Thank you for being a valued listener. We look forward to bringing you more enlightening conversations soon!

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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We are thrilled to share the latest episode of The ASHHRA Podcast, featuring a dynamic and insightful conversation with Susan Burke, the Vice President of Talent Acquisition at PeaceHealth.

Training as a Cheat Code for Life

Host Luke kicks off the discussion by emphasizing the importance of training and learning from others to achieve mastery. Using Michael Jordan's transition to baseball as an analogy, Luke illustrates how practice and deliberate training are crucial for excelling in any new field.

The Safe Space for Learning

Emphasizing the need for a safe learning environment, Susan encourages a mindset of seeking help and learning from others, even if it means approaching those who seem unapproachable. Luke adds that this requires checking one's ego and having the courage to seek guidance from experts.

Evolution of Recruitment

Susan takes us through the transformation of the recruitment industry—from the days of fax machines to modern technology. She underscores the importance of personal relationships and mentorship in her career and talks about the professional development initiatives for her team at PeaceHealth.

Building Mental Toughness

Highlighting the necessity of mental toughness in recruiting, Susan shares how PeaceHealth's talent acquisition team adapted their training, focusing on system usage, mental grit, and resilience during the COVID-19 pandemic. The concept of "team 212" is introduced, emphasizing daily improvements to enhance overall performance and engagement.

Personalization and Recognition

Luke discusses the impact of eliminating email templates to personalize communication, while Bo reflects on the correlation between mental and physical toughness in recruitment. Susan discusses reframing negative thoughts, recognizing individual strengths, and providing personalized support to team members.

Continuous Learning and Development

Our hosts underline the importance of continuous learning and professional development, advising intentional time allocation and prioritization for self-improvement in HR. The conversation also delves into process improvement and its relevance in different organizational settings.

A Parent's Perspective

Susan draws parallels between professional resilience and her experiences as a parent, emphasizing lifelong learning and the importance of seeking help. The episode concludes with an inspiring discussion on building a high-performing team through understanding, recognition, and continuous development.

This episode is a treasure trove of insights, especially for HR professionals looking to enhance team performance and organizational outcomes. Listen now and be inspired by the wisdom and strategies shared by our esteemed guest, Susan Burke.

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After two years of anticipation, we've finally had the pleasure of sitting down with the incredible Kristine DiFiore, Chief HR Officer at Catholic Medical Center.

Kristine shares her invaluable insights from the conference, her perspective on the current challenges in healthcare HR, and some heartfelt (and hilarious) stories from her professional journey. Here’s a sneak peek into what you can expect:

Highlights:

• Conference Recap: Kristine’s experiences and key takeaways from ASHHRA24. Spoiler: It’s all about networking and learning from each other!

• HR Wisdom: Innovative recruitment initiatives and the significance of employee development for retention.

• Funny & Awkward HR Tales: The most unique interview scenario Kristine has ever encountered – trust us, you don’t want to miss this!

• Vision for the Future: Kristine’s thoughts on evolving dress codes, blending comfort with professional attire and how it influences workplace culture.

• ASHHRA25 Teaser: Gear up for the next big event in Albuquerque, New Mexico!

Tune In Now!

Thank you for being a part of our incredible community. We’re excited to continue bringing you insightful conversations and inspiring HR stories.

Warm regards,

Bo and Luke

Hosts of The ASHHRA Podcast

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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This episode from ASHHRA24 features an illuminating conversation with Valerie Hernandez, the Vice President of Talent Acquisition at Atrium Wake Forest Baptist, part of Advocate Health. Valerie’s innovative approach to hiring events is transforming the landscape of talent acquisition, making the process more engaging, fun, and ultimately, more successful.

In this episode, Valerie shares her passion for recruitment and the creative edge she brings to hiring events, which she fittingly describes as her "jam." From transforming a typical hiring event with music, dance floors, and selfie stations to hosting events at unique venues like baseball stadiums, Valerie’s strategies are nothing short of revolutionary. Here are some highlights you won’t want to miss:

1. Creating Welcoming and Fun Environments:

2. Valerie underscores the importance of making candidates feel comfortable and part of the family through engaging and lively hiring events. Learn how she incorporates themes, music, and interactive activities to ease candidates' anxieties.

3. High ROI Strategies:

4. Discover how her events have achieved staggering success rates, such as a 97% acceptance rate from a single event. Valerie breaks down the cost-effective strategies that elevate the candidate experience without breaking the bank.

5. Details and Personal Touches:

6. From customized booklets filled with testimonials and departmental information to personalized tours and follow-ups, Valerie’s attention to detail provides candidates with a comprehensive and memorable experience.

7. Community Engagement and Referrals:

8. Valerie talks about the power of internal and community referrals, including innovative ideas like involving the children of employees and potential new programs to engage foster children and marginalized youth.

9. Future Visions and Industry Impacts:

10. A forward-thinking leader, Valerie discusses the significance of combining human connection with technology, and her vision for nurturing diverse talent pipelines.

Quotes to Inspire:

• “We needed to make it a welcoming, warm, fun, lively experience to get rid of that anxiety and make them feel welcome, and also to experience the culture of the amazing company that we work for.” – Valerie Hernandez

• "Life work integration is so important because life comes first." – Valerie Hernandez

Stay Connected:

To never miss an episode, make sure to subscribe to The ASHHRA Podcast on your favorite podcast platform. Thank you for being a valued member of our community. Together, let's continue to transform and innovate in the field of healthcare human resources.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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In this special episode from ASHHRA24, co-hosts Luke and Bo sit down with Julie Mueller, Director of Talent Acquisition, and Stacy Morin, Manager of Provider Recruitment at OSF HealthCare in Peoria, Illinois.

Episode Highlights:

➡️ Discover OSF HealthCare’s Mission-Driven Culture: Learn how OSF HealthCare remains steadfast to its mission of serving with the greatest care and love, putting mission partners and patients first regardless of their ability to pay. Both Julie and Stacy share personal insights and stories from their extensive tenures with OSF HealthCare.

➡️ Recruitment Strategies in Regional Healthcare: Dive into the innovative methods OSF uses to attract and retain top talent in the competitive healthcare sector. From front-loaded vacation time and stipends to scholarship programs and personalized recruitment experiences, explore the multifaceted strategies that make OSF a leader in talent acquisition.

➡️ Creating Exceptional Candidate Experiences: Listen to how OSF HealthCare focuses on creating memorable and engaging experiences for new hires through VIP treatment, personalized tours, and community integrations. Hear about unique recruitment stories, both the successes and the surprising fails!

➡️ Adapting and Innovating Post-COVID: Stacey and Julie discuss the challenges faced by the healthcare industry in the past five years and the transformative measures OSF is implementing to overcome them and continue thriving.

Fun Moments in the Episode:

• The hunt for Luke’s mythical statue in Peoria.

• How interview experiences vary from best to most bizarre.

• Insights into creating ‘spikes’ of endorphin moments during the hiring process.

Why Listen?

This episode is packed with actionable insights, heartfelt stories, and a whole lot of fun. Whether you’re a talent acquisition professional, HR leader, or just interested in healthcare recruitment and culture, you’ll walk away with fresh ideas and a deeper understanding of what makes OSF HealthCare a standout organization.

Tune in now to elevate your understanding of mission-driven recruitment and share your thoughts with us!

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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We're thrilled to announce that a brand-new episode of The ASHHRA Podcast is now live and ready for your listening pleasure. This week, we’re bringing you an enlightening conversation with none other than Katie Larkin, Director of HR Operations at the University of Illinois Hospital in Chicago.

In This Episode:

• The scope of HR Operations: Katie shares insights into her role at the University of Illinois Hospital, including compliance, FTE changes, and implementing new technologies.

• Credential Monitoring: Hear about the intricate process of ensuring all licenses and certifications for staff are up-to-date.

• Challenges of Tech Implementation: How Katie and her team navigated the rollout of new systems just as the pandemic hit.

• Remote Work Management: The trials and triumphs of managing a hybrid team.

• Best Eats in Chicago: Katie spills the beans on her favorite restaurants (hint: epic burgers and legendary shakes)!

Why Listen?

Whether you’re an HR professional, a healthcare administrator, or someone interested in operational excellence, this episode is packed with valuable insights and practical advice. Plus, you'll get a taste of Katie's favorite spots in Chicago—perfect for your next visit!

Episode Highlights:

• The evolution of HR handbooks from 1964 to today.

• Daily huddles and one-page reports as tools for team alignment.

• The importance of user-friendly technology in HR.

Get Involved:

We’re celebrating ASHHRA’s 60th anniversary, and we need your help! If your organization has any employee handbooks from 1964, send them our way. We’ll anonymize your details and discuss how HR has transformed over the decades.

Feedback and Community:

We love hearing from our listeners! Drop us a line if you have any feedback or topics you’d like us to cover in future episodes.

Stay tuned for more exciting content, and thank you for being a part of the ASHHRA Podcast community!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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We are excited to share with you the latest episode of The ASHHRA Podcast where we dive deep into the world of healthcare HR with an exceptional guest, Kelvin Igumbor, the Associate Vice President of Employee Relations at VCU Health System.

🔊 Episode Title: Kelvin Igumbor Final Cut

This insightful episode is packed with valuable information and thought-provoking discussions. Here's a sneak peek at what you can expect:

1. The Value of Legal Acumen in HR

Kelvin shares how his background in law has been instrumental in his HR career, particularly in employee relations. His analytical thinking and ability to navigate complex legal scenarios have proven to be invaluable.

2. Managing Employee Relations

Kelvin delves into the intricacies of handling daily HR issues, from reading lengthy documents to making quick, informed decisions. He emphasizes the importance of experience and a keen eye for detail in this process.

3. Risk Management and Team Collaboration

Learn from Kelvin's approach to calculating acceptable risks in staffing and organizational decisions. He stresses the importance of teamwork and involving the right stakeholders to collectively address and resolve issues.

4. Kelvin’s Journey and Philosophy

From his move from Nigeria to the United States 14 years ago to his various roles in higher education and insurance regulation, Kelvin’s diverse background has shaped his unique perspective on HR. He also discusses the significant role of diversity in teams and organizations.

5. Labor Relations Insight

Kelvin provides a look into labor relations, comparing his experiences in Nigeria with those in the U.S. He highlights the shared goal of ensuring employee satisfaction and organizational success.

6. Meaningful Work and Employee Satisfaction

Hear Kelvin's thoughts on the importance of employees finding meaning in their work and feeling valued by their employers. He believes that ensuring employees are well taken care of translates to greater job satisfaction and overall organizational success.

Kelvin also gives a heartfelt shoutout to his incredible HR colleagues at VCU Health System, acknowledging their hard work and dedication.

📢 Special Offer:

Our co-host Luke has a special offer for nurses considering relocation to Richmond, Virginia, to join the VCU Health team. The first five nurses who reach out to him on LinkedIn will get a personal tour of the facilities and a southern hospitality lunch!

Don’t miss out on this episode filled with practical insights and inspiring stories. Tune in now and stay ahead in the ever-evolving world of healthcare HR!

Thank you for being a part of our ASHHRA Podcast community. We look forward to bringing you more enlightening content in our future episodes.

Stay connected,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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In this episode of The ASHHRA Podcast, our hosts Luke and Bo sit down with Jonathan Hirokawa, Director of Human Resources and People Strategy at Children's Hospital Colorado, for an in-depth discussion on aligning HR practices with organizational strategy and financial stability.

Episode Highlights:

• Money Mondays Concept: Learn how Luke and Bo’s innovative “Money Monday” concept encourages HR professionals to focus 20% of their time on making and saving money for their organization.

• Themed HR Days: Discover the benefits of themed HR days like "Culture Tuesdays" and "Internal Policy Wednesdays" and how these can help streamline your HR functions.

• Financial Impact in HR: Bo emphasizes why it's essential to consider the financial implications of labor, expenses, and projects, linking them directly to the organization’s revenue.

• Role of HR in Healthcare: Jonathan delves into his role at Children's Hospital Colorado, sharing strategies for aligning HR with the hospital’s long-term vision and improving community health.

• Innovative HR Strategies: Explore innovative HR policies, including tuition reimbursement for employees and their dependents at West Virginia University, as Jonathan explains their long-term benefits and organizational value.

• Importance of Data: Jonathan and the hosts highlight the use of data in HR decision-making, including how to interpret and act on data to address turnover, expenses, and operational needs.

• Engaging with Employees: Bo and Jonathan discuss the critical importance of HR professionals getting out from behind their desks to engage with employees, understanding their perspectives by talking to them directly rather than relying solely on survey data.

This episode is packed with practical insights and strategies that can help you elevate your HR practices and align them more closely with your organization’s overall goals.

We hope you enjoy this episode and encourage you to share your thoughts and feedback with us. If you have any specific topics you’d like us to cover or questions for our hosts and guests, please don’t hesitate to reach out.

Stay tuned for more enlightening conversations and thank you for being a part of the ASHHRA community!

Best regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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We are thrilled to bring you the latest episode of The ASHHRA Podcast, featuring the fascinating journey and paramount insights from Samantha Feanny, Associate Vice President and Deputy Chief Human Resources Officer at the University of Miami Health System.

In this episode, our hosts Bo and Luke dive deep into the diverse paths that lead to success in Human Resources. Samantha's story stands out, taking us from law school to the dynamic world of healthcare HR. With her rich background and unparalleled experience, Samantha shares lessons on risk management, ethics, communication, and seizing opportunities.

Key Highlights:

1. Unexpected Journey:

2. Samantha started her career in law, inspired by a family deeply rooted in the legal field.

3. Transitioned from a lawyer to a labor relations consultant, and eventually into a key HR role in healthcare.

4. Navigating HR with a Legal Mind:

5. Balancing risk management and innovation while protecting both the organization and its employees.

6. The importance of compliance and ethical decision-making in HR.

7. Collaborating Effectively:

8. Tips on building strong relationships between HR and legal departments.

9. Fostering an environment where HR is seen as a partner, not a barrier.

10. Leadership and Growth:

11. The significance of openness to new opportunities and the courage to seek help.

12. How to cultivate a supportive and educational atmosphere within your team.

13. Daily Rituals for Success:

14. Samantha’s unique approach to starting her day with positivity and connection.

Quote of the Episode:

"Be open to whatever possibility comes in front of you. Just give it a try." — Samantha Feanny

💡 Why You Should Listen:

Whether you're a seasoned HR professional or just starting your career, Samantha's experiences provide invaluable wisdom on navigating challenges and embracing growth. Her story underscores the importance of adaptability, ethical integrity, and continuous learning.

Stay curious, stay inspired!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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In episode 89 of The ASHHRA Podcast, we delve into the intricacies of transformation in healthcare with none other than Dr. Patrick McGill, EVP and Chief Transformation Officer at Community Health Network. If you’re passionate about revolutionizing healthcare through data, technology, and continuous improvement, this episode is a goldmine of insights!

Highlights from the Episode:

· Luke’s Proven Filter Questions: Our host Luke shares his expertly crafted set of 6 questions designed to filter out potential partnerships or clients, split into understanding the problem, defining success, measuring success, identifying the people involved, assessing processes, and evaluating current technology.

· Understanding Root Causes: Patrick McGill emphasizes the importance of identifying the root causes of issues before jumping into solutions. He provides an insightful example of how process improvement teams can effectively pause meetings to recalibrate their focus on the actual problem at hand.

· Data-Driven Transformation: The conversation pivots to the crucial role that data plays in driving behavioral change and achieving transformation in healthcare organizations. Patrick shares how understanding and leveraging data is fundamental in setting clear objectives and improving clinical operational processes.

· Embracing Change and Technology: In a captivating discussion, Patrick and the hosts explore the challenges and benefits of adopting generative AI in the workplace. Despite the apprehensions, Patrick is optimistic about how new technology can address healthcare's prevalent issues, such as complexity, lack of transparency, expense, and loss of human interaction.

· Continuous Learning: Patrick’s journey from a background in chemistry to becoming a leading figure in IT and analytics underscores the importance of lifelong learning.

📌 Key Takeaways:

1. Root Cause Analysis: Always dig deep to understand the fundamental issues before implementing solutions.

2. Data Utilization: Data is a powerful tool for setting objectives, monitoring progress, and driving substantial change.

3. Embrace Technology and Change: Stay open to new tools and generative AI, which can significantly enhance healthcare processes while preserving human interaction.

4. Cross-Disciplinary Skills: Break down expertise silos and encourage collaboration across departments for holistic problem-solving.

5. Continuous Learning: Constantly push yourself and your organization to embrace new knowledge and challenges.

📌 Don't Miss Out on These Insights!

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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We are thrilled to bring you a new episode of The ASHHRA Podcast! This time, our dynamic hosts, Bo and Luke, dive deep into the world of healthcare recruitment marketing with two exceptional guests: Yvette Hansen and Whitney Wallace from Baylor Scott and White Health in Dallas.

Yvette, the Director of TA and DEIB, and Whitney, the TA Marketing and Sourcing Manager, share their innovative strategies that earned them national recognition, including first place for "Best Use of Paid Social Media and Recruitment Marketing" and second place for "Best Careers Blog."

🔍 In This Episode:

· The Magic of Authenticity: Yvette and Whitney reveal the power of using real employee testimonies and experiences in marketing campaigns.

· Behind the Curtain: Whitney’s unexpected journey from talent acquisition to becoming a passionate advocate for analytics and creative marketing.

· TikTok Triumphs: Learn how Baylor Scott and White became pioneers in healthcare recruitment on TikTok and saw significant lead generation and increased applicants.

· Metrics that Matter: Discover how they track the performance of their campaigns with precise metrics like ROI, cost per click, cost per apply, and source of hire.

· Team Synergy: The guests emphasize the importance of internal collaboration and alignment between marketing and HR for consistent branding.

💡 Key Takeaways:

· National recognition does not come without effort—hear about the tight deadlines and the scramble to gather relevant submissions that paid off big time!

· Embrace innovation and new platforms. Yvette and Whitney's success with TikTok campaigns may inspire you to explore uncharted territories for attracting talent.

· Aligning internal culture with external branding is crucial. Learn how consistent and authentic messaging can improve candidate experience and employee morale.

🗓️ Don't Miss Out!

This episode is packed with actionable insights and inspiring stories. It’s a goldmine for anyone involved in healthcare HR and recruitment marketing. Whether you're a seasoned professional or just starting out, you’re sure to find valuable takeaways.

We encourage all our listeners to engage with us on LinkedIn and share their thoughts and experiences. If your health system has amazing TikTok recruitment videos, drop them in the comments of our LinkedIn post.

Thank You:

A big shout-out to Yvette Hansen and Whitney Wallace for sharing their journey and expertise, and to our audience for your continuous support. Keep exploring, innovating, and making a difference in healthcare HR!

Stay tuned for more exciting content from The ASHHRA Podcast!

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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We are thrilled to bring you another enlightening episode of The ASHHRA Podcast. In this episode, we feature an exclusive conversation with Paul Hudgins, SVP and CHRO of Carilion Clinic.

Join our hosts, Bo and Luke, as they explore the scenic setting of Roanoke with Paul and discuss the pressing needs and strategies within HR in the healthcare sector. Here’s what you can expect from this engaging episode:

1. Discovering Roanoke: Paul shares his personal experiences and the alluring beauty of Roanoke, a gem surrounded by majestic mountains and serene lakes. Whether you’re considering a move or seeking a peaceful getaway, Roanoke’s charm is sure to appeal.

2. Navigating Healthcare HR Challenges: From staffing shortages to the implications of remote work, Paul discusses the complex landscape of healthcare HR. Learn how Carilion Clinic is addressing these challenges head-on through innovative strategies.

3. Insights on Leadership and Employee Retention: Gain valuable insights as Paul shares his approach to leadership and the importance of nurturing a connection to the organization's mission. Plus, discover how Carilion's partnership with educational institutions is helping to pave a brighter future for its team.

4. Personal Rituals and Work-Life Balance: In a time when disconnecting is more important than ever, Paul and our hosts share their personal routines for decompression and maintaining a healthy work-life balance.

5. The Importance of Kindness in Leadership: Hear how simple acts of kindness can significantly impact workplace atmosphere and employee retention, with Carilion seeing a noteworthy return of former employees.

This episode is packed with valuable lessons and touching stories that underscore the importance of adaptive leadership and personal fulfillment in the fast-evolving world of healthcare HR. Tune in to this profound discussion that is sure to provide you with fresh perspectives on managing and thriving in the healthcare industry.

Thank you for your continued support and engagement. We look forward to bringing you more thought-provoking content.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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Exciting insights from our latest episode of The ASHHRA Podcast featuring Dr. Rawle “Tony” Seupaul, EVP and Chief Physician Executive at Carilion Clinic! In an illuminating discussion, Dr. Seupaul shares his expert perspective on the intersection of healthcare and technology and the critical role of HR in these dynamic times.

🌟 Episode Highlights:

· Dr. Seupaul's passion for technology-enhanced healthcare, emphasizing AI’s transformative role in radiology and patient consultations.

· Insights into how AI and technology are poised to reduce healthcare costs and improve outcomes over the coming decade.

· The strategic integration of AI in healthcare settings to augment the workforce and enhance patient care quality and safety.

🔑 Key Takeaways:

· Embrace Technology: The future of healthcare is intertwined with advancements in AI and technology. Organizations must embrace these tools to stay competitive and improve healthcare delivery.

· Human Element: Despite the tech surge, the human touch remains irreplaceable in healthcare. Combining human judgment with AI can lead to better patient outcomes and enhance safety.

· HR’s Role: HR professionals are pivotal in managing this transition, focusing on talent management and integrating tech to bolster organizational strategies.

💬 Dr. Seupaul also shared personal anecdotes about the support from his family and the rewarding nature of his work environment at Carilion Clinic in Roanoke, which contributes to his and the organization's success.

Don't miss this compelling conversation on how technology is reshaping healthcare management and delivery. Tune into The ASHHRA Podcast for this and more insightful discussions! 🎧

👏 Special thanks to Dr. Seupaul for joining us and sharing his wisdom and to all involved at the Carilion Clinic for their ongoing commitment to excellence in healthcare.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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We had the pleasure of hosting Jeanne Armentrout, the Chief Administrative Officer at Carilion Clinic, who shared invaluable insights from her extensive career in healthcare administration and human resources.

Jeanne’s journey from a registered nurse to the pinnacle of HR leadership at Carilion Clinic offers a fascinating story of career evolution, underscoring the power of growth and flexibility in one's career path. This episode is a treasure trove for anyone invested in leadership development and employee engagement.

Highlights from the Episode:

1. Leadership and Employee Engagement:

Jeanne discusses the critical role leaders play in fostering a workplace culture that prioritizes employee engagement and development. Her approach of "only ask what you can do something about" in employee surveys has revolutionized feedback mechanisms at Carilion.

1. The Importance of Servant Leadership:

Emphasizing a “servant leadership” style, Jeanne shares how supporting the success of others—be it superiors, peers, or direct reports—creates a reciprocal environment of trust and success.

1. Communication and Growth:

The necessity of clear, varied, and interactive communication is highlighted as a cornerstone for nurturing a engaged and informed workforce. Jeanne’s innovative changes to standard communication, such as integrating podcasts and videos, have kept content fresh and accessible.

1. Developing a Problem-Solving Mindset:

Jeanne encourages leaders to adopt a proactive problem-solving attitude, advising that employees always bring potential solutions when presenting problems. She believes empowering employees to participate in solution-finding can significantly enhance operational effectiveness.

A Little More About Jeanne:

Besides her leadership at Carilion Clinic, Jeanne's passions include music and being an advocate for work life-balance, which she regards as crucial for decompressing and maintaining productivity in high-stress environments.

For a deeper dive into these topics and more, tune into this insightful episode, available now on Spotify, Apple Podcasts, and our website. Gain from Jeanne’s experience to potentially transform your own approaches to HR and leadership.

Stay tuned for more enriching content and don't forget to send us your feedback which helps us grow and improve.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

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We had the pleasure of sitting down with Nancy Howell Agee, the dynamic CEO of Carilion Clinic, in person at their corporate office in Roanoke, Virginia. The episode took a deep dive into the workings of a major health system and the significant impact of leadership and innovation on healthcare. Here are some highlights from this enlightening discussion:

🔸 Pioneering Healthcare Education and Workforce Growth: Nancy detailed the health system's strategic collaborations with Virginia Tech and other institutions to enhance medical education and create a sustainable workforce pipeline.

🔸 Embracing Technology in Healthcare: From robotics to technology-driven solutions, Carilion Clinic is revolutionizing patient care across vast geographic regions, ensuring high-quality service delivery in both urban and rural settings.

🔸 Cultivating a Mission-Driven Culture: Nancy's long-standing commitment to the clinic's mission has steered its expansion from 2,000 to 13,000 employees, making it a beacon of growth and opportunity in Roanoke and beyond.

📍 Recorded in Roanoke, Virginia, this episode not only explored the transformations within Carilion Clinic but also shed light on the broader implications for healthcare systems everywhere.

👉 Key Takeaways for Healthcare Professionals:

• Invest in partnerships to bolster educational and workforce development.

• Leverage technology to enhance care delivery and operational efficiency.

• Foster a values-driven culture to attract and retain top talent in healthcare.

Don't miss out on this insightful conversation filled with actionable ideas and inspiring stories. Tune in to The ASHHRA Podcast to discover how these insights can impact your approach to healthcare leadership and innovation.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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Get ready to dive into the inspiring journey of a true HR leader! Our latest episode, "A Deep Dive into HR Leadership," features an engaging conversation with Susie Jamerson, Chief People Officer of the Corporate Services Region at AdventHealth.

Episode Highlights:

1. Susie's Impressive Tenure: Discover how Susie's 21-year career path at AdventHealth shaped her leadership style and her outlook on HR's impact in healthcare.

2. AdventHealth’s Evolution: Susie shares her firsthand experience during the rebranding of AdventHealth, emphasizing unity and culture-building across various facilities.

3. Leadership and Problem-Solving: Find out how Susie approaches complex challenges with a focus on relationship-building and strategic thinking.

4. Staying Grounded: Learn about Susie's morning routine and how staying centered helps her manage a demanding role while maintaining her passion for service.

💡 Insightful Moments:

• Susie reflects on the importance of building a coherent brand and culture post-rebranding.

• Her take on the personal traits that have enabled her career success – from being a proactive problem solver to fostering significant relationships within the industry.

🔗 Must-Listen Clips:

• Why Culture Matters: [Listen at 06:55]

• Navigating a Major Rebrand: [Listen at 15:22]

• A Day in the Life of a CPO: [Listen at 20:15]

🎧 Tune in now to get inspired! [Listen to the Full Episode Here]

Whether you’re an HR professional or someone interested in the strategic management of healthcare services, this episode is packed with valuable insights.

What's Next?

Stay tuned for our next episode, where we delve into the world of innovative HR solutions with another special guest. Don't miss it!

We'd Love to Hear from YOU!

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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We just dropped an insightful conversation on the "Leading the Charge in Healthcare Talent Acquisition" episode, featuring talent acquisition leaders Jacquie Liddell and Megan Bradley from Mass General Brigham. Get ready to dive deep into HR transformations during challenging times!

🔑 Key Takeaways:****

• Robust Change Management: Learn how Mass General Brigham navigated the demanding requirements of talent acquisition through crucial investments and strategic alignments.

• Impact of COVID-19 on Recruitment: Discover the unique challenges and solutions implemented by the TA team to adjust to the pandemic and the surge following the Great Resignation.

• Embracing Technology & Training: Explore the importance of onboarding new tech solutions like Workday and continuous training to meet evolving industry needs.

This episode is packed with real-world insights from leading professionals who are shaping the future of healthcare recruitment. Whether you're in HR or looking to understand the dynamics of talent acquisition in high-pressure environments, you won’t want to miss this!

➡️ Listen, learn, and let us know your thoughts! Connect with Jacquie and Megan on LinkedIn to continue the conversation.

Feel free to tag anyone who might benefit from this episode or add your insights on tackling HR challenges effectively! 🌟

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

ASHHRApodcast #HumanResources #TalentAcquisition #HealthcareLeadership #COVID19Impact #RecruitmentChallenges #Workday #ChangeManagement #LeadershipDevelopment #PodcastEpisodes

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In an insightful conversation with our latest guest, Matt Craven, a top healthcare recruitment influencer & Director of Talent Acquisition at City of Hope, we dove deep into the beating heart of healthcare HR and the nuances of talent acquisition. Here are the key takeaways from this riveting episode:

🚀 Magical Mindset in Sourcing Talent

• The sheer complexity of recruiting for healthcare lies in the range of positions from the frontline to the executive suite.

• Matt stresses the significance of mindset over experience; recruiters must embody a go-getter attitude and harbor genuine care for candidates' desires and needs.

• Fostering enjoyable work environments is key, as happy teams strive harder, resulting in better recruitment outcomes.

👥 Building Relationships & Personal Touch

• Successful placements hinge on cultivating strong relationships and understanding candidates beyond their resumes.

• Matt shares the power of persistence and personal outreach; even if candidates initially reject offers, maintaining communication can open doors for future opportunities.

• Moving beyond transactional interactions, Matt endorses a humanized approach to messaging, making AI and templated responses more personalized.

📊 Data-Driven Influence & Leadership

• Using data to influence hiring decisions is paramount for compelling leadership to adopt more effective talent acquisition strategies.

• Recruitment isn't just about filling vacancies; it's about impacting patient care and the overall effectiveness of the healthcare delivery system.

• Matt's strategy of managing a compact, yet mighty sourcing team proves that quality trumps quantity, especially in roles where candidates are scarce yet crucial.

Listen to the full conversation on The ASHHRA Podcast, Episode 81, to unwrap the future of healthcare recruitment. Learn from a seasoned pro how a blend of passion, partnerships, and strategy can revolutionize your recruitment game.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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In this must-listen episode, we sit down with the esteemed Christin Davis, Managing Director of HR Operations and Technology at ChenMed. Her unique journey from Capitol Hill to transforming HR tech is nothing short of inspirational and is packed with tidbits that could redefine the way your company handles HR technology.

🚀 Episode Highlights:

• Christin's passion for ChenMed's mission to create a better healthcare future for the elderly resonates deeply with listeners.

• The challenges and triumphs of integrating complex systems like Workday and Phenom at ChenMed.

• The critical role of change management in HR tech and how ongoing training and adoption is setting up ChenMed's team for success.

• Personalized experiences with AI in HR: Christin explores the double-edged sword of cutting-edge technology and the realities of inaccurate data.

Luke shares his admiration for Christin's depth of knowledge and hints at future collaborations—we too can't wait to have her back for more eye-opening tech talks!

🌟 Key Takeaway: Continuous adaptation, thorough documentation, and the art of effective communication are at the heart of a successful HR tech strategy.

Don't miss out on this game-changing conversation. Tune in to explore how you can empower your HR department to rise above the tech tide and ensure an unrivaled experience for both employees and customers.

Happy Listening,

The ASHHRA Podcast Team

P.S. Join us as we demystify AI in HR and chart a course for success amidst evolving tech landscapes. See you on the airwaves!

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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We are excited to bring you the latest scoop from The ASHHRA Podcast – a treasure trove of insights for healthcare HR professionals and enthusiasts alike!

Join us this week as our hosts, Bo and Luke, dive deep into the nuanced world of talent acquisition, candidate experience, and the essential nature of internal mobility within healthcare organizations.

🤝 Embracing Individual Stories

Sharon Giotis, Vice President, Talent Acquisition & Internal Mobility at The Leukemia & Lymphoma Society, sets the stage by emphasizing the power of personal narratives in shaping recruitment practices. Understanding candidates beyond their CVs is not just a practice; it's a philosophy that can transform your hiring framework and enrich your organization's culture.

🙌 Crafting a Positive Candidate Journey

Ever wonder why some applicants become champions of your brand even when they don't land the job? It's all about the journey! Luke and Sharon unfold strategies to craft a candidate experience that resonates and encourages future applications.

⚙️ Behind the Scenes of Ineffective Candidate Experiences

Ever thought about what goes wrong in the hiring process? Bo and Luke take a candid look at the pitfalls of recruitment strategies, addressing real issues like training gaps and how technology can be both a savior and a stumbling block.

🚀 Defining Internal Mobility

Sharon brings her expertise to light, dissecting the concept of internal mobility and its unique application within different organizational cultures. Get ready for an engaging discussion on how to tailor internal mobility strategies to your company's specific needs and employee aspirations.

🛠️ HR Tools and Tech That Make the Cut

Dive into the world of HR tech as Sharon illustrates her team's framework, focusing on the use of LinkedIn and the significance of exploiting your company's Applicant Tracking System (ATS) to its fullest potential.

🎖️ A Journey of Resilience and Impact

We take a moment to shine a light on Sharon's personal journey, her battle with breast cancer, and her inspiring role at the Leukemia and Lymphoma Society. Discover how healthcare HR experiences transcend the professional realm, interweaving personal growth and communal impact.

👋 A Weekly Dose of Healthcare HR Wisdom

Remember, The ASHHRA Podcast is your weekly rendezvous point for unrivaled healthcare HR knowledge and advice. Don't miss out on the wealth of experience our hosts and guests generously share each episode.

🎙️ Tune in now to " Technology and Tradition: Modernizing Talent Recruitment" and elevate your HR practice with insight from the best in the business. Share your thoughts and takeaways with us – your voice makes our conversation whole.

Wishing you an insightful listen,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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As a valued member of The ASHHRA Podcast community, we're excited to share the insights from our latest episode with Bruce Mattos, AVP – Corporate Director of Talent Acquisition at Phoebe Putney Health System. We dive deep into the ever-evolving world of healthcare recruitment with industry veteran Bruce Mattos. Join us as we explore the strategic shifts that are reshaping talent acquisition in healthcare systems.

🩺 A Proven Strategy for Talent Discovery

Uncover the astonishing fact that 80% of candidates were already in the ATS, often for over a year. Discover how a strategic focus on internal databases and targeting specific regions could revolutionize your recruitment efforts.

🔍 The Personal Touch in Recruitment

Learn why automated processes are taking a back seat to genuine, personalized outreach. We discuss the importance of phone calls, targeted messaging, and why a sincere approach can make all the difference.

💰 Financial Challenges and Accessible Healthcare

With nearly half of community hospitals in a precarious financial situation, Bruce Mattos shares how healthcare accessibility remains a pressing priority and how recruitment strategies need to adapt.

📈 Reducing Turnover with Positive Candidate Experiences

Dive into the practices that not only attract candidates but significantly impact job retention and engagement, from streamlined applications to memorable interviews.

🤝 Building Relationships over Relying on Technology

Gain insight into the crucial balance between leveraging technology and the irreplaceable human element in forming strong recruitment bonds.

✨ Creative Approaches to Talent Acquisition

Bruce and Luke discuss low-cost methods that yield high returns in recruitment, emphasizing the value of personalized outreach to command attention in a crowded job market.

🤖 The Evolving Role of Technology

Stay ahead by learning how to merge the efficiency of digital platforms with the indispensability of personal relationships to secure top talent in healthcare.

👥 Collaboration as the Key to Success

Hear how sharing expertise and resources among healthcare organizations is integral to overcoming talent acquisition challenges.

The discussion with Bruce Mattos is rife with practical strategies, actionable tips, and heartfelt stories that highlight the importance of placing people first in the recruitment process. Whether you're an HR professional in healthcare or a talent acquisition enthusiast, this episode is a treasure trove of knowledge that you can't afford to miss.

Thank you for being part of our journey to transform healthcare HR together.

Best regards,

The ASHHRA Podcast Team

P.S. Did you know better candidate experiences can greatly enhance job commitment? Implementing just one insight from this episode could critically improve your talent retention! 🚀

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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Buckle up for a journey through the complex world of pharmacy benefits on the latest episode of The ASHHRA Podcast! 🎧

In this episode, "Innovative Approaches to Pharmacy Benefit Solutions," hosts Bo and Luke dive deep with industry experts Becky Grant and Craig Abrahamson from RxBenefits to explore how healthcare HR professionals can navigate the ever-evolving landscape of pharmacy benefits management.

Key Insights You Can't Miss:

• The Unique Approach of RxBenefits: Learn how RxBenefits stands apart from traditional PBMs by focusing on meaningful client engagements rather than owning distribution channels. Plus, find out how their short-term contracts offer annual financial improvements.

• Strategies for Employers: Discover how RxBenefits helps employers get the most out of their pharmacy resources, positioning them for revenue growth and better community healthcare.

• Financial Savvy in Healthcare HR: Understand why Bo and Luke are passionate about helping you build your business acumen, especially when it comes to evaluating pharmacy service contracts that can save your organization millions.

• The Challenge of Balancing Interests: Hear Craig talk about the competing interests within pharmacy benefits and the importance of partnership in this intricate area.

• Maximizing Pharmaceutical Procurement: Becky shares her insights into creating a personalized experience both for members and clients, ensuring adherence to promised benefits, and optimizing plan performance for the long haul.

Connect, Learn, and Save:

Engage with real-world scenarios that outline the crucial role HR plays in managing costs without compromising patient care. From budget-friendly pharmacy plans to the importance of differentiating medical and pharmacy contracts, this discussion is packed with takeaways for your team.

The episode also includes lighter moments where Becky gives thanks to her dedicated healthcare team and her military-serving children, while Craig throws support behind Yukon Huskies basketball.

This is an episode that promises to arm you with the knowledge to make informed decisions and foster collaboration within your healthcare organization. We encourage you to listen, share with your network, and continue the conversation around the significant impact of pharmacy benefit management.

Stay Well-Informed,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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Ready to uncover the secrets to a successful career in healthcare human resources? Tune into the latest episode of The ASHHRA Podcast, where our engaging hosts, Bo and Luke, sit down with the inspiring Carl McDonald, CHRO of Broward Health and a six-year veteran at ASHHRA!

🔊 In this must-listen episode, Carl gets candid about the crucial elements needed to thrive in the healthcare industry. From building a robust support system to nurturing a positive personal brand, Carl shares actionable insights that are invaluable to both emerging and seasoned HR professionals alike.

What's Inside the Episode:

• ☑️ The role of mentorship and personal branding in elevating your healthcare HR career

• ☑️ Carl's genuine love for employee engagement and the value he places on transparency

• ☑️ The tough realities of HR responsibilities, including the difficult task of terminations

• ☑️ Real talk on work-life balance and embodying the organizational values you promote

• ☑️ How joining ASHRA and volunteering enriches your professional and personal journey

• ☑️ Bo and Luke dive into the significance of physical well-being as Carl sheds light on his daily routines

• ☑️ Sneak peek into the upcoming ASHRA conference in Fort Worth, Texas, in April – an event you won't want to miss!

🎙️ Carl McDonald is more than just a HR leader; he's a testament to what drive and determination can achieve in the fast-evolving field of HR. Despite the challenges posed by an ever-changing landscape, such as the impact of COVID-19 on healthcare, Carl emphasizes the need for healthcare HR professionals to focus on self-care and plan their time off meticulously to minimize workplace disruptions.

🏃‍♂️💡 Plus, don't miss Luke's innovative idea of incorporating health and fitness goals into work meetings – it could be the next step towards a healthier, more engaged workforce!

🌟 Whether you're an HR newbie or a pro, Carl's journey to the C-suite in record time is bound to motivate and inspire. Learn how he leveraged opportunities and challenges alike to climb the ladder of success.

Don't forget to mark your calendars for the ASHHRA Conference in Fort Worth, Texas, this April. It's the perfect opportunity to network, learn, and recharge!

We hope this episode sparks excitement for your own journey in healthcare HR. Stay engaged with us, and be sure to provide your feedback – we're always eager to hear from our dynamic ASHHRA community.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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In this episode, we had the pleasure of welcoming a special guest, Carrie O'Dell, the CHRO of the Group Health Cooperative (GHC) of South Central Wisconsin. She shared invaluable insights on tackling the staffing shortage through learning and development, growing staff from within, and managing sensitive HR situations.

Key Takeaways:

1. Prioritize internal staff development: GHC's Rising Leaders program focuses on developing leadership abilities in employees who don't have direct reports. This not only fosters a culture of internal growth but also boosts retention and recruitment efforts.

2. Manage challenging situations with empathy: Carrie shared a real-life human resources challenge and how they resolved it through mediation, thereby fostering respect and understanding among employees.

3. Foster a supportive HR environment: Shout out to the GHC HR department for their steadfast dedication, especially during the challenging times of the pandemic. The team's resilience and commitment should serve as an inspiration to other HR professionals.

Carrie's expertise and anecdotes made for an enlightening and thought-provoking conversation. We highly recommend giving it a listen.

If you're interested in learning innovative ways to address staffing challenges and foster a supportive work environment, this episode is a must-listen.

Stay tuned for more insightful and engaging episodes coming your way. Don't forget to subscribe to The ASHHRA Podcast so you never miss an episode!

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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Prepare to dive deep into the heart of organizational culture and healthcare HR with an exclusive episode of The ASHHRA Podcast! Join our esteemed hosts Bo and Luke as they welcome Shaun Smith, Group Senior Vice President and Chief People and Culture Officer of New York Presbyterian, in a thought-provoking episode titled "Pioneering HR Excellence in Healthcare with Shaun Smith."

🌟 Episode Highlights:

• Shaun Smith unravels the significance of leadership and team values in shaping a strong organizational culture.

• Discover how New York Presbyterian's unique "respect creator" came to life through active team member input.

• Shaun's impassioned advocacy for mental wellness is a powerful reminder of the support healthcare workers desperately need.

🚀 Transformative Insights:

• Uncover how Shaun's human-centric approach reshapes the healthcare landscape, emphasizing respect, civility, and the deep-seated human connections all organizations yearn for.

• Learn about the challenges of maintaining quality and culture in a large healthcare community from someone who manages it firsthand.

• Shaun's take on biases within AI, the future of healthcare HR, and the concrete steps toward career pathing and grooming the next generation of healthcare professionals is a must-listen for all HR enthusiasts and professionals alike.

• Bo and Luke candidly discuss the intricate balancing act of work-life integration over mere balance, offering fresh perspectives for our always-connected world.

👀 Sneak Peek:

• Shaun sheds light on the Inner workings of New York Presbyterian's HR strategies, from their use of Modern Hire to the continuity of career progression.

• Discover their meticulous approach to training for behavioral-based interviews and how Shawn's leadership style has made an impact.

• Finally, revel in Shaun's personal branding philosophy: helping people become their best selves, a testament to his passion for HR in the healthcare sector and community support.

Don't miss out on this riveting episode! 🎧 Grab your earbuds, tune in, and let the transformative tales of dedication and leadership of Shaun Smith inspire your day and reshape your thoughts on the future of HR in healthcare.

Stay engaged, stay informed, and stay ahead of the curve with The ASHHRA Podcast.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!
Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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Caregiving is more than an act of kindness; it's a journey that demands strength, knowledge, and support. This is the heart of our latest episode on The ASHHRA Podcast, featuring Dave Jacobs, the compassionate Co-founder and Co-CEO of Homethrive Inc.

In this profound discussion, our hosts Bo and Luke, together with Dave, delve into the untold facets of caregiving. Here’s what you can look forward to in this episode:

👴 Respecting the Rights of Older Adults: Dave sheds light on the importance of honoring elderly individuals' choices, even when they differ from what family caregivers might consider the "right" decision.

🛌 Late-Stage Life Education: Listen as Luke opens up about his desire to understand the later stages of life better, an area often shrouded in uncertainty and fear.

💼 Work-Life Harmony: Discover the challenges caregivers face when balancing personal responsibilities and professional aspirations.

💡 Practical Caregiving Support: Dave introduces us to the powerful ways Homethrive alleviates the burdens caregivers carry, from navigating insurance adjustments to supporting changes in living environments.

👥 The Unsung Heroes in Healthcare: We discuss how caregiving responsibilities affect healthcare professionals personally, influencing their presence at work, potential turnover, and the overall success of healthcare organizations.

🚀 Utilization Impact: Gain insight into how digital companions and early support access can catalyze utilization outcomes within organizations.

This episode is not just another podcast—it's a beacon of hope and guidance for anyone faced with the loving challenge of caregiving.

When life’s commitments weigh heavily, remember that there are champions like Dave and resources like Homethrive ready to shoulder some of the load.

As a valuable member of our podcast community, we invite you to tune in, share your stories, and become part of the conversation that aims to make a difference in how we support one another.

Together, let’s change the narrative around caregiving. Feel free to reach out to Dave and his team at Homethrive to continue the conversation or to seek the support you or your organization may need.

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Get ready to dive deep into the transformative world of Human Resources with our latest episode of The ASHHRA Podcast. Join us, Bo and Luke, as we unravel the evolving role of HR alongside our distinguished guest, Carolyn Schneider, the Chief Human Resources Officer at Ardent Health Services.

🎧 In This Episode:

• Data-Driven HR Leadership: Discover the ever-growing need for HR professionals to embrace data and technology. Carolyn shares insightful narratives on the role of virtual reality in HR training and the essentials for ongoing success in our field.

• A Trip Down Memory Lane: As we approach the 60th anniversary of human resources, Luke proposes a throwback segment, sparking a nostalgic conversation about the seismic shifts in HR policies from dress codes to digital disruption.

• A Salute to Healthcare Heroes: Carolyn takes a moment to appreciate her incredible team and the tireless healthcare warriors, underscoring the crucial role of HR in advocating for employees, particularly in the health sector.

• Metrics That Matter: Learn how Ardent Health Services, with its extensive workforce, tackles the challenge of measuring HR effectiveness. Tune in as we dissect actionable strategies focusing on turnover rates, the quality of hires, employee engagement, and much more.

• The Art of Belonging: Listen in on our profound discussion about the importance of fostering a sense of belonging within organizations and the profound impacts when employees feel connected.

• Cultivating Culture: We delve into the pivotal role of culture in shaping our organizations and nurturing strategic community connections, with success stories from leading figures in healthcare.

📖 Must-Listen Segments:

• "The Consultative Future of HR" - Carolyn's vision on the consultative, strategic potential of HR teams.

• "The Heart of HR" - A candid conversation about the fundamental need for empathy and care in the workplace.

🗓️ Save The Date:

Bo confirms his presence at the upcoming conference in Fort Worth, and rest assured, we have some exciting content cooking up for our listeners who can join us there!

🎁 Before You Go:

End your listen by indulging in our thoughtful gratuity round, thanking both Carolyn for her enriching insights and you, our loyal audience, for continuing this journey with us.

Enjoy the insights, and until next time, keep nurturing your workplace with care, purpose, and strategic innovation.

Bo, Luke, and The ASHHRA Podcast Team

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In our latest episode of The ASHHRA Podcast, we were honored to host Kelsie McClendon, the HR director at the Donor Network of Arizona. Kelsie shared invaluable insights into the organ donation industry and shed light on the impactful work being done in the healthcare sector.

Listeners had the chance to learn about the detailed processes involved in organ donation, the challenges faced during the pandemic, and the significant impact that organ donation has on saving lives. Kelsie's expertise and passion for the industry provided a captivating and informative discussion that is sure to resonate with all healthcare professionals.

From understanding the criteria for viable organ donation to the tremendous impact of the Donor Network of Arizona, this episode offered a comprehensive insight into the world of organ procurement organizations and the vital role they play in the healthcare industry.

Tune in to the episode to gain a deeper understanding of the industry and discover the opportunities for healthcare professionals to make a difference. Kelsie's perspective highlights the meaningful work being done in the organ donation sector and offers insights that are both enlightening and inspiring.

We hope you find this episode as enlightening as we did, and we look forward to bringing you more compelling content in the future.

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In this episode, we were joined by Matt Rimer, the Managing Partner of RogueHire, as we delved deep into the evolving landscape of healthcare talent acquisition. Throughout the discussion, Matt shared valuable insights that shed light on the unparalleled opportunities and challenges facing HR professionals in the healthcare industry.

Here are the key highlights from our conversation with Matt Rimer:

1. Widening Gap in Healthcare HR: Matt discussed the growing division between organizations embracing innovative practices and those adhering to conventional methods. This gap emphasizes the need for cultivating good habits rather than relying on quick fixes.

2. Talent Benchmarking and Training Academy: Matt's team at RogueHire offers benchmarking reports and a comprehensive training academy focused on recruitment processes and sustainable improvement. Their resources provide invaluable insights for healthcare organizations aiming to stay ahead in talent acquisition.

3. Healthcare Recruitment Strategies: The conversation explored the necessity of establishing standard operating procedures in healthcare talent acquisition teams, drawing parallels with effective team-based approaches utilized in the military.

4. Importance of Nurturing Relationships: We emphasized the significance of building strong connections with candidates and nurturing rejected applicants, both crucial components for cultivating a candidate-centric approach in healthcare HR.

For those interested in learning more about Matt Rimer's insights and accessing RogueHire's resources, don't miss out on their benchmarking program and visit their website. Additionally, connect with Matt on LinkedIn and explore the engaging resources available through "TA in the trenches."

We are dedicated to providing you with valuable content that elevates your healthcare HR knowledge and practices. Thank you for being part of the ASHHRA Podcast community, and we look forward to bringing you more insightful conversations in our future episodes.

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We are thrilled to present the latest episode of The ASHHRA Podcast, featuring an insightful conversation with the exceptional Karen Simonton, CEO of the Ortho Forum, on the critical issues facing healthcare professionals and the evolving role of HR and finance in supporting their well-being and career growth.

Join hosts Bo and Luke from The Bo & Luke Show as they delve into the challenges and opportunities within the healthcare industry and the strategic collaboration between HR and finance.

*Key Takeaways from the Episode:*

1. Burnout and Fatigue in Healthcare: Karen Simonton discusses the impact of burnout and fatigue on medical professionals, emphasizing the need for legislative protections to support their mental health and well-being without compromising their privacy.

2. Diversity in Orthopedics: The importance of diversity within orthopedic surgery and the need to encourage more women and minority groups to choose this specialty is highlighted, along with the challenges faced by women in orthopedic residency.

3. HR and Finance Collaboration: The conversation explores the dynamic relationship between HR and finance, touching upon the need for intentional collaboration and open communication to address conflicting priorities and drive positive change within the organization.

*Podcast Banter and Informative Insights:*

The episode also features candid banter between the hosts and Karen Simonton, providing a glimpse into the lighter side of the conversation, while delivering informative insights into the evolving dynamics of the healthcare industry.

*How to Tune In:*

Catch this thought-provoking episode on The ASHHRA Podcast and stay informed about the critical issues impacting healthcare professionals and the strategic partnership between HR and finance.

*Connect with Us:*

Join the conversation and stay updated on future episodes by subscribing to The ASHHRA Podcast on your favorite podcast platforms. We look forward to bringing you more engaging content that explores the evolving landscape of healthcare and HR.

Thank you for being a part of The ASHHRA Podcast community and for your continued support.

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We're excited to announce the release of a special episode on The ASHHRA Podcast featuring a compelling conversation with Jonathan Frieden, a managing attorney specializing in medical malpractice. Hosted by Bo Brabo and Luke Carignan of The Bo & Luke Show, this insightful episode delves deep into the crucial role of healthcare HR professionals in talent acquisition and managing the provider candidate pool. Jonathan Frieden shares his wealth of experience and expertise, shedding light on the intense preparation and uncertainties involved in handling medical malpractice cases.

The hosts engage in a thought-provoking comparison between Jonathan's trial preparation and the challenges faced by human resources professionals in briefing executives and board members. The discussion delves into the complexity and significance of the medical malpractice cases handled by Jonathan, along with the pressure and responsibility of representing families in the face of life-changing injuries.

This episode offers valuable insights into reducing the likelihood of legal action from the HR standpoint and emphasizes the significance of advocating for oneself in a medical context. Additionally, Jonathan discusses the need for hospital administrators to reach out to lawyers for help in improving the system and advises on verifying the history and qualifications of physicians and nurses being hired.

The conversation also touches on the pressure and financial constraints on healthcare organizations in their hiring and staffing practices, along with engaging insights into the pressure faced by trial lawyers as the trial nears.

To listen to this engaging conversation, tune in to The ASHHRA Podcast and gain valuable perspectives that directly impact HR teams, talent acquisition, and chief executives.

Thank you for being a part of The ASHHRA Podcast community. We hope you find this episode as insightful and thought-provoking as we did.

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We are excited to share with you the latest content from The ASHHRA Podcast! In this episode, co-hosts Bo and Luke engaged in a stimulating conversation with the remarkable Olesea Azevedo, Chief Administrative Officer & Chief People Officer at AdventHealth.

In this feature-packed episode, Bo and Luke delved into the impact of promotions within a company versus seeking new opportunities elsewhere. Together with Olesea, they explored the fulfillment derived from being recognized and promoted within an organization, in contrast to seeking career growth externally.

This insightful conversation also included plans for a potential series with AdventHealth, delving into different areas outside HR within the healthcare industry. Additionally, the episode exuded excitement and optimism for the future of HR and the healthcare industry, with a focus on aligning actions with organizational vision and maintaining motivation during challenging times, exemplified by the significant challenges and successes faced during the pandemic.

Olesea shared valuable insights on implementing strategic changes based on feedback, emphasizing the importance of shared accountability and collaboration for successful execution. The conversation also highlighted instances where collaboration with clinical teams led to notable improvements, impacting both turnover rates and financial performance.

Moreover, Bo, Luke, and Olesea spoke about maintaining a culture of empowerment, gathering input from all levels of the organization, and adapting strategies to meet the organization's needs. They also discussed the unique cooperative model utilized at AdventHealth, where feedback is sought and applied from employees at all levels for making strategic decisions.

Finally, the episode covered the profound impact of AdventHealth's service standards, developed through design thinking and team collaboration, and their role in guiding decisions to keep employees safe and supported during the pandemic.

Thank you for being part of The ASHHRA Podcast community, and we look forward to connecting with you soon for more enriching content!

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🎙️ Just wrapped up a powerful conversation on The ASHHRA Podcast with Jessica Engelhard, Corporate Director of Talent Acquisition at Emory Healthcare. We had a candid discussion about the challenges and innovative solutions in talent acquisition within the healthcare industry.

🌟 Key Takeaways from the Episode:

• Embracing Process Transformation: Jessica shared how she transformed her team to meet the demands of talent acquisition by doubling the team size and utilizing a consultative approach to optimize processes, leading to significant cost savings and increased retention.

• Addressing Discrimination in Hiring: Jessica emphasized the importance of addressing discrimination within HR with integrity, data-driven insights, and direct conversations to educate discriminators, thus fostering genuine support for diverse teams.

• Embracing Diverse Perspectives: Highlighting the value of team-focused experiences like sports and debate clubs in developing essential skills for the workplace, Jessica emphasized the importance of diverse perspectives in HR for a cohesive and unified talent acquisition strategy.

This episode truly unpacks the critical shifts and strategies needed in talent acquisition, and I'm thrilled to share these insights with our audience. Join the conversation by tuning in to The ASHHRA Podcast.

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In Episode 65 of The ASHHRA Podcast, we had the pleasure of hosting Adrienne Mitchell, Chief People Officer at the Medical College of Wisconsin. Adrienne shared some valuable insights into the world of health care HR and discussed challenges such as cultural development, employee relations, and upholding organizational values.

Read on for some key takeaways from our conversation with Adrienne:

1. Importance of ASHHRA for Health Care HR Professionals: Adrienne emphasized the unique value of ASHHRA in providing a platform for health care HR professionals to connect, network, and share best practices. She compared the benefits of being a part of ASHHRA with the experience of general HR organizations like SHRM, highlighting the specific focus and relevance of ASHHRA for the health care industry.

2. Collaboration and Support in Health Care HR: Adrienne shed light on the collaborative and supportive culture in health care HR, particularly regarding the willingness of executives to share best practices and support each other. The open exchange of ideas and resources within the health care HR community was a key highlight of her discussion.

3. Overcoming Challenges in Health Care HR: Adrienne provided actionable tips for health care HR professionals, emphasizing the importance of leveraging networks, seeking out solutions from peers and industry experts, and making incremental improvements over time when facing challenges in HR.

In addition to these insights, Adrienne expressed her appreciation for the exceptional team and leadership at the Medical College of Wisconsin, underscoring the importance of working with colleagues and leaders who truly care about the people they serve.

Stay tuned for our next episode, and don't forget to subscribe to The ASHHRA Podcast for more engaging discussions with industry experts.

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We had a fantastic time chatting with Eric Van Duren, Chief Talent Acquisition Officer at Bon Secours Mercy Health, on the latest episode of The ASHHRA Podcast. Our conversation was festive, insightful, and packed with valuable insights about the healthcare talent acquisition space in 2023.

Here are three key takeaways from our discussion:

1. Trends in Healthcare Talent Acquisition: Eric shared invaluable insights into the current trends shaping healthcare talent acquisition, including the shift from travel nursing to building internal resource pools, standard operating procedure enhancements, and the increasing focus on automation and intelligence.

2. The Importance of Leadership and Flexibility: We delved into the significance of leadership within healthcare organizations, the growing trend of flexibility in the modern workforce, and its impact on the employee value proposition.

3. Reflections on Podcast Impact and Future Goals: We all shared our personal and professional goals for 2024, emphasizing the importance of achieving unimpeachable results in professional settings, financial goal-setting, and the impact of previous podcast guests on our careers and lives.

If you're interested in gaining more insights from our conversation, be sure to tune in to the full episode of The ASHHRA Podcast. Thank you, Eric Van Duren, for joining us!

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In this episode of The ASHHRA Podcast, our hosts Bo and Luke had a thought-provoking conversation with the remarkable Jessica Johnson, the COO of the Charleston division of MUSC Health. The episode delved into the concept of the "anchor check" and its significance in managing stress and decision-making in both professional and personal life.

The conversation highlighted the importance of the anchor check as a tool for recentering and maintaining focus, ultimately preventing the personalization of work issues and promoting wellness. Jessica Johnson shared her experiences using anchor checks in crisis management, emphasizing making quick, well-intended decisions rooted in personal values.

The power of naming and positive thinking was also discussed, along with the significance of getting to know colleagues beyond work, fostering better communication and understanding. The hosts, Bo and Luke, emphasized the importance of authenticity and empathy in the workplace, advocating for building relationships and creating a more inclusive and understanding work environment.

This episode not only provided valuable insights into managing stress and making decisions but also highlighted the impact of understanding others' stories and developing empathy, particularly in the healthcare profession.

Stay tuned and stay connected for more insightful episodes and engaging discussions on The ASHHRA Podcast.

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We are thrilled to bring to you the latest episode of The ASHHRA Podcast, featuring the incredible Felicia Miller, Executive Vice President and Chief Talent Officer at Parkland Health in Texas.

In this episode, Felicia sits down with our hosts Bo and Luke to discuss the pivotal role of health equity for employees and the community. Felicia provides insights into the challenges faced and the impactful strategies being implemented at Parkland Health to ensure the well-being and access to healthcare for all.

Throughout the episode, you will gain valuable perspectives on the importance of addressing the health disparities within the workforce, the community, and the proactive steps being taken to improve the overall health and wellness for all staff members.

From addressing hiring practices to tackling the complexities of navigating the gray areas of HR, Felicia shares her wisdom and experiences, shedding light on the real-world challenges and solutions.

Tune in to the episode to hear more about Parkland Health, Felicia’s personal journey, and her dedication to creating a positive impact on the lives of individuals within the health system and the broader community.

Listen to the episode now to gain valuable insights from Felicia Miller and discover the impactful work being done at Parkland Health in Texas.

Thank you for being part of The ASHHRA Podcast community, and we hope you find this episode enlightening and inspiring.

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In this episode of The ASHHRA Podcast, we had the pleasure of hosting Clara Blitch, the Chief Human Resource Officer at Williamson Health in the Nashville area, as our special guest.

Clara brought invaluable insights and thoughtful perspectives on human-centered leadership. She discussed the importance of treating people as humans first and emphasized the power of building trust and empathy within the workplace. Clara's passion for creating a supportive and inclusive work environment was truly inspiring.

Additionally, Clara shared her experiences in modernizing the HR department at Williamson Health, providing valuable advice for CHROs and HR professionals navigating similar challenges. Her expertise and calm, professional approach in handling sensitive workplace issues offers a great deal of insight for fellow HR professionals.

In the "What Would You Do" segment, Clara demonstrated her poise and tact in addressing a sensitive workplace issue, underscoring the importance of open communication and a human-centric approach, even in the most challenging of circumstances.

To conclude her interview, Clara shared a powerful message, reminding HR professionals of the significance of self-care and the importance of building a support network to navigate the demands of their roles effectively.

We highly recommend tuning in to this episode to gain valuable takeaways from Clara's experience and expertise. Thank you, Clara, for sharing your knowledge and insights with us!

Stay tuned for more thought-provoking conversations and expert insights on the next episode of The ASHHRA Podcast.

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In this episode of The ASHHRA Podcast, we were honored to have Cindy Cronkhite, Executive Director of Human Resources at UNC Health Lenoir in North Carolina, as our special guest. Cindy shared valuable insights and experiences aimed at transforming the workplace and enhancing employee relations to improve patient care.

Here are some highlights from Cindy's appearance on the podcast:

1. Patient-Centered Approach: Cindy stressed the importance of ensuring that employees and leaders understand the impact of their roles on patient care. She emphasized the need for every policy and decision to be made with a focus on the positive impact on the patient experience.

2. Nuanced Feedback and Active Listening: Cindy discussed the importance of giving constructive feedback by focusing on specific behaviors and tying them back to the core values and mission of the organization. She highlighted the value of active listening and asking probing questions to guide employees in self-reflection and problem-solving.

3. Policy Renewal and Engagement: Cindy shared her experience in updating organization policies, emphasizing the need to involve employees in the process to make policies more engaging and relevant. She also discussed the importance of periodic policy reviews to ensure continued impact and effectiveness.

In addition to these insightful conversations, Cindy also addressed a quirky yet thought-provoking scenario in the "What would you do?" segment, providing a practical and empathetic perspective on workplace issues.

We would like to express our gratitude to Cindy for her valuable contributions to the podcast, and we hope her insights have brought you new ideas and perspectives to consider in your own workplace challenges.

Thank you for being part of the ASHHRA community and supporting our commitment to sharing meaningful and actionable content for HR professionals.

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We're excited to share the latest episode of The ASHHRA Podcast with you, featuring the inspiring John Petrov, CHRO at VCU Health. In this episode, John discusses his unique approach to HR, shares his insights on the importance of compensating and supporting the workforce, and even shares a crazy HR story. It's a conversation you won't want to miss!

Here's a brief summary of some of the highlights from the episode:

1. John Petrov's Award Recognition: Learn about the prestigious award John received from HRO Today and his journey in advocating for significant pay increases for the workforce at Guthrie Clinic.

2. Compensation and HR Leadership: Gain valuable insights into John's deep thoughts on compensation and his proactive approach to ensuring equitable pay within his team and across the organization.

3. The Importance of Relationship Building in HR: Discover John's approach to building trust and credibility with the c-suite and the value of developing meaningful relationships with the HR constituency.

4. The What Would You Do Segment: Dive into a thought-provoking scenario where John provides a well-thought-out response to a challenging HR issue, highlighting his expertise and problem-solving skills.

This episode is a testament to John's energy, authenticity, and commitment to taking care of his people. We invite you to tune in to the full episode to gain valuable insights and inspiration from John's journey in HR leadership.

Thank you for being a part of The ASHHRA Podcast community. We look forward to bringing you more inspiring conversations and valuable content in the future.

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On this episode of The ASHHRA Podcast, co-hosts Bo & Luke discussed workforce development and recruiting strategies with Kelly Hurt, VP of HR at McLeod Health in South Carolina. They tackled some tough scenarios and shared valuable insights.

Here are 3 key takeaways from our discussion:

1. Separate Recruitment and Workforce Development: Kelly Hurt, VP of HR at McLeod Health, emphasized the importance of having dedicated teams for recruitment and workforce development. By focusing on both current and future talent needs, organizations can build a strong pipeline and ensure a skilled workforce for the future.

2. Collaboration is Key: Kelly highlighted the need for collaboration across HR, marketing, and other departments to effectively implement workforce development initiatives. By working together, organizations can engage with schools, universities, and technical colleges, promoting career opportunities in healthcare and building relationships with prospective candidates.

3. The Saucy Scenario: We delved into a challenging scenario involving a personal relationship between a CEO and an executive assistant. Kelly navigated this complex situation, emphasizing the importance of maintaining professionalism, protecting employees from adverse actions, and considering alternative solutions to create a healthy work environment.

👉 Check out the full podcast episode to gain more insights and learn how to tackle these workforce challenges head-on.

We'd love to hear your thoughts on these takeaways or any other topics you'd like to discuss. Feel free to reach out and let's continue the conversation!

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We're excited to bring you the latest episode featuring the incredible Debbie Splinter, HR Director at Baylor Scott and White, Texas Spine and Joint Hospital.

Here are the key takeaways from our conversation with Debbie:

1. Building Relationships and Creating a Positive Culture: Debbie emphasizes the importance of fostering strong connections and relationships within the organization. By prioritizing employee satisfaction and creating a positive culture, her hospital has achieved an impressive RN turnover rate of only 4%.

2. The Impact of Technology on Healthcare HR: We discuss how technology plays a crucial role in healthcare HR. Implementing new systems and staying ahead with the latest equipment can be challenging due to cost, but it also drives employee satisfaction and impacts turnover. Debbie shares her experiences managing the integration of new technology and its positive effects on staff satisfaction.

3. Navigating Unique HR Challenges: From face tattoos in the workplace to addressing inappropriate internet usage, we dive into real-life examples and discuss the importance of clear policies and effective communication. Debbie shares her insights and strategies for handling these situations with professionalism and fairness.

4. The Power of HR Certifications and Professional Development: Debbie's career journey is a testament to the value of HR certifications and ongoing education. She encourages HR professionals to seek certifications and join professional organizations like the American College of Health Care Executives. Finding a mentor from the c-suite can also be immensely valuable in advancing your career.

As always, we thank Debbie Splinter for sharing her expertise and valuable insights. This thought-provoking episode has given us a deeper understanding of the challenges and opportunities in healthcare HR.

Lastly, we want to remind our listeners to stay tuned for an exciting event coming up in Fort Worth. Make sure to mark your calendars and make plans to attend. Stay tuned for more details in future newsletters and podcast episodes.

As always, thank you for being a part of the ASHHRA Podcast community. We appreciate your support and look forward to bringing you more valuable content in our upcoming episodes.

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We are excited to bring you another episode of The ASHHRA Podcast, and this time we have a special guest joining us - Gareth Holdstock, the Group HR Director at Acadia Healthcare.

In this episode, Gareth shares his wealth of knowledge and experience in the healthcare industry, spanning over 20 years. He discusses his passion for creating a positive work environment and his focus on employee engagement and retention, particularly in the challenging field of behavioral health.

One topic that Gareth touches upon is the recruitment of healthcare professionals from other countries, specifically nursing. He sheds light on the process of recruiting nurses from the Philippines and India, highlighting their strong educational background and the challenges they may face when assimilating into rural markets.

Another key highlight of the episode is a discussion about the importance of having a playbook for HR professionals. Gareth shares his experience in implementing a playbook at Acadia Healthcare, which focuses on engagement and performance management. He emphasizes the need to start small and focus on a few key initiatives that can make a real impact.

We also explore a thought-provoking segment called "What Would You Do?" where Gareth offers his insights on handling a sensitive HR situation. If you're looking for practical advice on navigating complex employee relations scenarios, this segment is a must-listen.

As always, we encourage you to share your feedback, questions, and suggestions with us. Your input helps us curate content that is relevant and valuable to you.

Don't forget to mark your calendars for the upcoming ASHHRA Annual Conference in April, where we'll have an executive panel discussing "What Would They Do?" It's a session you won't want to miss.

Thank you for being valued members of the ASHHRA community. We appreciate your support and participation.

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We recently had the pleasure of hosting Mary Jo Smith, the CHRO of Franciscan Alliance, on our latest episode of The ASHHRA Podcast.

In this episode, Mary Jo shares her experiences and insights on the importance of empathy in the workplace, particularly when it comes to leadership and employee development. She also delves into how her organization is embracing technology to drive efficiency and enhance the employee experience. Mary Jo's stories and perspectives are truly inspiring and offer valuable lessons for HR professionals in all industries.

During the podcast, Mary Jo discusses the challenges she's faced and how she has successfully navigated them, providing practical advice on how to handle difficult situations with grace and compassion. She emphasizes the need for leaders to lead by example and to always consider the well-being and needs of their employees.

In our new segment, “What Would You Do”, we explore a couple of thought-provoking scenarios that put Mary Jo's expertise to the test, discussing how she would handle situations involving employees struggling with alcoholism and the impact on reputation.

We highly recommend you give this episode a listen, as it offers valuable insights and actionable strategies for HR professionals like you. You can find it on our website, or on your favorite podcast platform. Don't forget to subscribe so you never miss an episode.

Thank you for being a valuable member of the ASHHRA community. We hope this episode brings you fresh perspectives and inspiration in your HR journey.

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We are excited to bring you a special episode of The ASHHRA Podcast featuring an inspiring guest, Charla Garcia, the CHRO at Uvalde Memorial Hospital in Texas. Charla shares her incredible journey in the healthcare industry and how she has built a strong and motivated HR team.

During the episode, Charla discusses the unique opportunities and challenges in managing a small HR team in a midsize hospital. She shares insights on how they handle all HR functions in-house, from recruiting to payroll, and how they are implementing a business partner model for quicker employee issue resolution.

One of the standout features of Uvalde Memorial Hospital is their dedication to employee well-being. Charla reveals that healthcare is free for all employees and their families, and they go above and beyond to ensure their staff has access to necessary medications and wellness checks. The hospital's culture of community caring for community has resulted in outstanding patient satisfaction scores and a strong connection between employees and the community they serve.

Furthermore, Charla shares her pride in implementing a patient experience process that focuses on employee and patient feedback. Through this process, Uvalde Memorial Hospital has consistently ranked in the 99th percentile for employee satisfaction and achieved high scores in HCAP (Hospital Consumer Assessment of Healthcare Providers and Systems) surveys.

Overall, Charla's story showcases the power of a close-knit community and the impact it can have on the healthcare experience. Her dedication to her team, patients, and the community is truly remarkable.

Stay tuned for more engaging episodes and inspiring stories from The ASHHRA Podcast.

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In this episode, our hosts, Bo and Luke, had the pleasure of interviewing Jonathan Sobel, the Vice President of Strategic Workforce Planning and Development at Northwell Health.

Jonathan's journey in healthcare HR is not your typical one. He started out as a physician associate, working in pediatric open-heart surgery and eventually transitioning into adult cardiac surgery. After his time in the operating room and ICU, he became a supervisor for physician associates in open heart surgery. When Northwell Health acquired Lenox Hill Hospital in Manhattan, Jonathan had the opportunity to become the PA Director, leading a team of physician associates and nurse practitioners.

During the interview, Jonathan provides valuable insights into the business of healthcare and the importance of understanding the various roles and interactions within a healthcare organization. He emphasizes the need for HR professionals to have industry expertise and a deep understanding of the unique challenges and nuances of the healthcare field.

Jonathan also shares his experience transitioning into HR and the support he received from his HR team. He highlights the importance of HR professionals welcoming individuals from clinical backgrounds and helping them navigate their new roles while leveraging their intimate knowledge of patient care.

In this episode, you'll gain valuable insights into the intersection of clinical expertise and HR in the healthcare industry. Jonathan's unique journey and perspective shed light on the vital role HR plays in finding, developing, and supporting healthcare professionals.

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The latest episode of The ASHHRA Podcast is out now, featuring the incredible Tracy Clarke from ESSA Health. In this episode, Tracy shares her insights on how to set yourself up for success when joining a new organization or stepping into a new leadership role.

Here are 3 key takeaways from Tracy's interview:

1. Building Strong Relationships: Tracy emphasizes the importance of getting to know your people and understanding their perspectives before making major changes. By connecting with your executive team, managers, and frontline staff, you can foster a supportive culture and gain valuable insights.

2. Embracing Intentionality: With remote work becoming more prevalent, it's essential to be intentional in building a strong presence within your organization. Tracy shares her strategies for engaging with remote teams and creating a sense of unity despite being spread across multiple locations.

3. Balancing Standardization and Individuality: In a physician-owned practice like ESSA Health, Tracy navigates the challenge of driving culture consistency while respecting each office's unique approach. By incorporating physician leaders' voices and collaborating with managers, she aims to standardize practices while enhancing existing processes.

Don't forget to subscribe to The ASHHRA Podcast for more inspiring conversations with industry leaders. And if you found this episode valuable, share it with your HR colleagues to spark meaningful discussions. Let's continue sharing knowledge and growing together!

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We are back with another thought-provoking episode of The ASHHRA Podcast! In this edition, we had the pleasure of welcoming back Ovell Barbee, a renowned Health Care HR thought leader and advocate for diversity, equity, and inclusion. Ovell’s new book “The Big House: A Human-Centered & Progressive Approach to DEI and Positive Workforce Engagement”, can be found here.

During our conversation, Ovell shared insights into their unique approach to scheduling meetings. Without knowing the subject beforehand, they prioritize giving time and attention to anyone who reaches out. Ovell recounted how these meetings often encompass a wide range of emotions from tears to anger and happiness, as individuals share their experiences of workplace challenges and even horrendous encounters. The question they always leave participants with is, "Did you say anything?" Many times, the answer is a resounding "no", highlighting the need for individuals to use their voices and challenge the status quo.

To encourage speaking up, Ovell created a card with the hashtag "use your voice up". The card includes a powerful sentence participants can complete, emphasizing the importance of challenging the status quo and speaking up. Ovell firmly believes that leaders should create a forum that allows employees to express themselves freely, fostering a culture of open communication and continuous improvement.

We also delved into the complex realm of diversity, equity, and inclusion in talent acquisition. Ovell highlighted the lack of established processes or "playbooks" for implementing DEI initiatives, particularly in healthcare. From committing to diverse candidate slates to investing in hiring up, Ovell provided valuable strategies for mitigating bias in the recruiting process.

But it wasn't all business talk! Ovell's anecdotes and personal experiences made this episode truly captivating. The unrehearsed nature of the podcast allowed for candid conversations and genuine insights. Trust played a crucial role in creating an environment where Ovell felt comfortable sharing their journey and perspectives.

In this episode, Ovell also tackled difficult topics such as terminating individuals due to threats of violence. They stressed the importance of ensuring the safety of employees and the organization, emphasizing the responsibility to take appropriate action. Ovell also touched upon contentious issues such as censorship in the online space, particularly involving healthcare-related content and vaccination discussions. The conversation sparked reflection on the delicate balance between free speech and the responsibilities of social media organizations and news outlets.

Furthermore, we explored Ovell's valuable tips for leaders to encourage their employees to speak up and develop their voices without fear of repercussions. Creating a respectful and tactful environment where employees feel heard and supported is crucial for positive change and growth.

We hope you found this episode as enlightening and thought-provoking as we did.

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In this episode of The ASHHRA Podcast, host Luke Carignan sits down with Theresa Mazzaro, Director of Talent Acquisition at Catholic Medical Center, to discuss her experience as a nurse and her journey into healthcare recruitment. Teresa shares how she found a community and support system in the National Association for Health Care Recruitment (NAHCR) when she transitioned from nursing to HR.

Luke and Teresa also touch on the unique challenges faced by veterans transitioning into civilian life and the importance of maintaining a sense of community for them. They delve into the similarities between the military and healthcare recruitment in terms of teamwork and the focus on the collective rather than individual achievements.

Additionally, Teresa shares valuable recruitment strategies and emphasizes the importance of believing in the product you are selling, which in this case, is the talented individuals that make up healthcare organizations.

One of the highlights of the episode is Teresa's innovative approach to making job offers by sending personalized video notifications. She explains how this method not only adds a personal touch but also sets the stage for a memorable experience and enthusiasm for the candidates joining the organization.

If you want to gain insights into effective recruitment strategies, the power of community, and how to create memorable experiences for candidates, then this episode is a must-listen.

We hope you enjoy this episode and find it as informative and inspiring as we did. Don't forget to subscribe to The ASHHRA Podcast for future episodes featuring industry experts and thought leaders.

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In this episode, Iqbal Atcha, President of the National Association for Health Care Recruitment (NAHCR), shares his insights and expertise on the challenges and changes in the recruitment industry over the past decade. He discusses the top two common problems that organizations, regardless of their size, face in talent acquisition. Iqbal also sheds light on the difficulties healthcare executives experience when transitioning into new roles and offers valuable advice on how they can effectively market themselves in a competitive job market.

What stood out during the conversation with Iqbal was his genuine passion and happiness in what he does. He shares his personal journey, how he went from feeling miserable to finding fulfillment in his consulting career. Iqbal's story is an inspiration to all those who may be feeling stuck or unsatisfied in their current roles.

If you are a healthcare executive looking to make a move or seeking guidance on expanding your reach in the industry, we encourage you to reach out to Iqbal. He is more than happy to provide advice and support confidentially.

We hope you enjoy listening to Iqbal Atcha's interview on The ASHHRA Podcast. Don't forget to share this episode with your colleagues and friends in the healthcare industry who may benefit from Iqbal's expertise.

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In this episode, co-host Luke Carignan sits down with Matt Kaiser to discuss the importance of candidate experience in healthcare talent acquisition. With over 20 years of experience in various roles, Matt shares valuable insights on how to effectively position health talent acquisition and create a positive candidate experience.

During their conversation, Matt breaks down the definition of candidate experience and emphasizes the significance of each touch point in the candidate journey. He offers practical advice and actionable steps to improve brand touchpoints, the application process, and the interview process. Additionally, Matt highlights the importance of onboarding and shares how his team ensures a positive experience for all candidates, keeping diversity, equity, and inclusion at the forefront of their approach.

If you're looking for quick wins in enhancing your candidate experience, Matt suggests focusing on the initial touchpoints, such as the career site and branding, to provide a positive reflection of your organization. He also emphasizes the value of coaching candidates throughout the process, ensuring their success and offering support to underserved communities.

We encourage you to tune in to this engaging episode of The ASHHRA Podcast to gain valuable insights from Matt Kaiser's expertise in healthcare talent acquisition and candidate experience.

Thank you for being a part of our podcast community and supporting The ASHHRA Podcast. We look forward to bringing you more enlightening conversations with industry experts in the future.

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We are excited to share with you the latest episode of The ASHHRA Podcast. In this episode, our hosts, Bo and Luke, had the pleasure of interviewing Mike Garrett, Vice President of American Health Care in Roanoke, Virginia.

Mike Garrett is known for his unique approach to employee relations and engagement. Throughout the interview, he shares his perspective on using music as a universal language to connect with employees and create a positive work environment. From surprise song performances to engaging with staff through shared musical preferences, Mike shares how these tactics can enhance employee morale, foster better communication, and ultimately improve the overall work experience.

In addition to his innovative methods of engagement, Mike also highlights the importance of finding balance in the workplace. He explains how infusing moments of fun and joy into the workday can help alleviate stress and increase productivity. Mike emphasizes the significance of addressing tough situations head-on while still maintaining a positive and supportive environment for employees.

Whether you're an HR professional, a healthcare leader, or simply interested in employee engagement strategies, this episode is a must-listen. Mike's insights are both inspiring and practical, offering valuable takeaways for individuals and organizations alike.

We hope you enjoy this episode and find it as insightful and entertaining as we did. Stay tuned for more exciting content and interviews in future episodes of The ASHHRA Podcast.

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We are thrilled to share with you all the latest episode of The ASHHRA Podcast featuring the incredible story of Rudy Jackson, Chief Nursing Officer at UWHealth. In this episode, our hosts Bo and Luke dive deep into Rudy's journey and the powerful insights gained from his experiences as a nurse and leader.

🎙 Episode Key Takeaways: 🎙

1️⃣ Prioritizing Accountability and Updates:

Rudy shares a heartfelt reflection on a situation where he failed to convince a nurse from leaving their organization to become a travel nurse due to the allure of higher pay. In emphasizing the importance of accountability, Rudy acknowledges the mistake made and underscores the need for timely updates and effective communication to foster trust.

2️⃣ A Call for Compassion and Support:

Drawing from his own experiences, Rudy challenges HR leaders to address the issues of diversion within healthcare. He urges organizations to find compassionate solutions for individuals involved, emphasizing the impact it can have on both their lives and the lives of patients. His plea for proactive problem-solving highlights the significance of avoiding unnecessary setbacks and the importance of prioritizing support.

3️⃣ Innovation and Leadership with Heart:

Throughout the episode, Rudy shares his profound belief in leading with heart and placing nurses at the center of decision-making. He emphasizes the need for an upside-down organizational structure where nursing takes the lead, mirroring his own experiences in trauma rooms. Rudy's inspiring insights remind us to foster empathy, understand the financial struggles of individuals, and prioritize support for our valuable staff.

Don't forget to tune in to The ASHHRA Podcast's latest episode to gain a wealth of knowledge and inspiration from Rudy Jackson's remarkable journey. Let's embrace the power of accountability, compassion, and innovation in healthcare leadership. Together, we can make a difference!

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In our newest episode, titled "Maximizing Potential: How Brittni McGill's Pipeline Programs are Building a Strong Healthcare Workforce," we have the pleasure of interviewing a true healthcare visionary, Brittni McGill, the Chief Nursing Officer at Norman Regional Health System in Oklahoma. Brittni is known for her groundbreaking initiatives, including the first accredited nurse residency program in her state, a nurse extern program, and a student nurse partner program. She has been recognized as a rising star in the healthcare industry by Becker's.

In this episode, Brittni shares with us her unwavering determination to push forward with important projects, even in the face of adversity. Despite the challenges caused by the COVID-19 pandemic, Brittni and her team decided not to postpone the accreditation process for their Nurse Residency Program. They involved the entire team and navigated the difficulties with resilience and creativity. We were truly inspired by how they handled this situation, and we believe you will be too.

Furthermore, Brittni emphasizes the importance of partnerships in the healthcare industry. She highlights the value of taking ideas to key partners and creating magic together. She encourages flexibility and being open to pivoting during the implementation of innovations. As she mentions a hilarious "Friends" episode where Ross screams "pivot, pivot, pivot" while trying to move a couch, we can feel the energy and excitement of navigating these projects.

One of the standout moments in this episode is when Brittni speaks passionately about pipeline and transition programs. She shares her own experience with a pipeline program, which influenced her career path. Although the program disappeared, she brought it back when given the opportunity. This drove her to continue her work in this area and pursue other endeavors. Her enthusiasm is infectious!

Furthermore, Brittni discusses the importance of casting a wider net in healthcare and connecting the dots for those who may not fully understand the work or the industry.

Join us in celebrating the inspiring achievements of Brittni McGill by tuning in to "Maximizing Potential: How Brittni McGill's Pipeline Programs are Building a Strong Healthcare Workforce" on The ASHHRA Podcast. And don't forget to subscribe so you never miss an episode!

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Fantastic episode on The ASHHRA Podcast with special guest Travis Gleinig, Chief Information Officer at United Methodist Communities. We had an amazing conversation about leveraging technology for HR and the future of long-term care. Here are 3 key takeaways from our discussion:

1️⃣ Collaboration is key: The relationship between HR and IT is crucial for successful implementation of technology initiatives. By building and maintaining a strong partnership, we can align objectives, work towards common goals, and ensure efficient processes.

2️⃣ Automation for efficiency: Our guest shared how they deployed solutions like robotic process automation (RPA) and artificial intelligence (AI) to streamline critical processes. By automating manual tasks, HR teams can free up time and focus on providing better care and experiences for staff and residents.

3️⃣ Embrace digital transformation: The future of long-term care relies on embracing technology to improve processes and outcomes. From wearable devices to personalized recommendations, technology will play a vital role in enhancing health and wellness in the sector. Let's start the automation journey and continuously apply learned principles.

The power of collaboration shines through in this episode as Travis urges HR professionals to work closely with IT, maintaining a balanced relationship to ensure successful implementation and utilization of technology initiatives. By breaking down silos and fostering collaboration across departments, organizations can truly achieve their objectives.

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We had the privilege of interviewing Stephan Koruba, an incredible advocate for homeless individuals in Chicago.

In this episode, Stephan shares powerful insights from their experience working with The Night Ministry and their dedication to creating a supportive community for the unhoused. Here are the key takeaways from our conversation:

1. Listen to others' stories: Stephan emphasizes the importance of genuinely listening to the stories of those experiencing homelessness. These stories provide invaluable perspectives and can help drive meaningful change.

2. Gain a new perspective: Stephan encourages living in a foreign country to gain a fresh outlook on life. Their personal experiences of living in multiple foreign countries have influenced their worldview and strengthened their commitment to helping others.

3. Bridging the gap in healthcare: Stephan discusses the need for better collaboration between healthcare institutions and outreach groups to improve access to care for homeless individuals. They advocate for incorporating different perspectives and promoting communication to ensure no one falls through the cracks.

We invite you to tune into this thought-provoking episode of The ASHHRA Podcast and join the conversation on how we can create a more compassionate and inclusive society. Together, let's make a positive impact on the lives of those in need.

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Exciting News! Cliff Jurkiewicz, the Vice President of Global Strategy at Phenom, joined us on The ASHHRA Podcast to discuss the role of AI in healthcare HR and its future implications!

In this episode, we dive into the transformative power of AI, the importance of ethical use, and key considerations when implementing AI in recruitment. Here are 3 key takeaways from our conversation:

1️⃣ AI and Responsible Use: As AI technology advances, it is crucial to ensure ethical and responsible use. Laws such as New York Local Law 144 and EU AI regulations protect human rights and prohibit discrimination based on factors like biometrics or appearance. Understanding how AI can discriminate and evaluating bias mitigation strategies are essential when leveraging these tools.

2️⃣ LinkedIn and Beyond: While LinkedIn is a necessary tool for professional sourcing, it has limitations. Companies like Find them and Seek Out are doing a better job by leveraging dynamic data beyond resume updates. Integration with platforms like Phenom can provide a holistic view of an organization's needs and culture, enhancing the recruitment process.

3️⃣ Start Small, Measure, and Test: When implementing AI in recruitment, starting small and measuring its effectiveness is key. Writing job descriptions is one such use case, where AI can be utilized but still requires human review. By implementing small AI use cases in a targeted way, we ensure fairness, responsibility, and accountability.

Tune in to The ASHHRA Podcast and join us as we explore the intersection of AI and healthcare HR with Cliff Jurkiewicz. Let's embrace technology responsibly and work towards a future where AI supports and elevates humanity.

Note: As always, please consult the podcast episode for the full conversation and remember to visit kyleswish.com, or refer someone in need, to access free services for mental health and addiction through Kyle's Wish Foundation

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We recently had the privilege of interviewing Dr. Gregory Ladele, Chief Medical Officer at YesCare, where we had an in-depth discussion about correctional healthcare. It was an enlightening conversation, shedding light on the valuable work done in this often-overlooked field. In case you missed it, here are three key takeaways from our conversation that I wanted to share with you:

1️⃣ Corrections Healthcare: The Hidden Gem 💎

Contrary to common beliefs, working in correctional healthcare offers unique opportunities and advantages. It allows providers to practice medicine the way they want, without the usual restrictions imposed by HMOs. Additionally, positions in corrections provide a well-rounded experience for healthcare professionals, preparing them for future endeavors in private practice or academia. It's a great way to diversify healthcare delivery while making a real impact on an underserved population.

2️⃣ The Pandemic's Impact 👥

The COVID-19 pandemic has highlighted the vital role that correctional healthcare plays. With burnout increasing in the healthcare field, there's been a surge of interest in working in corrections. The pandemic has shown the creativity and adaptability of the corrections field in addressing high-risk populations and preventing the spread of the virus. It's an opportunity for healthcare professionals to make a significant difference during these challenging times.

3️⃣ Providing High-Quality Care 🏥

One of the misconceptions about correctional healthcare is the idea of "warm bodies" who merely go through the motions. By stamping out "Moore Body Syndrome" and promoting genuine commitment to healthcare, YesCare is working towards eliminating mediocrity and ensuring that patients receive the best possible care.

We encourage you to listen to the full episode of The ASHHRA Podcast to gain further insights into the world of correctional healthcare. Let's continue to challenge the stigmas and stereotypes associated with this field and appreciate the valuable work happening behind the scenes. Together, we can make a difference!

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In this episode, Sarah Escue, Director of Strategic Program Management at AdventHealth, reveals how AdventHealth values internal promotion and encourages employees to be proactive in seeking opportunities within the organization. Sarah's story highlights the power of networking and leveraging platforms like LinkedIn to connect with individuals who can open doors for you.

In this episode, Sarah gives us a glimpse into the inner workings of AdventHealth's HR department. She reveals how her team is divided into talent communications and operations. The talent communications team is currently working on launching a paid parental leave program in July, while the operations team is focused on planning the annual HR summit, a significant event for HR business partners. Sarah's team, though small, is dedicated to supporting the 150-person event, exemplifying the commitment AdventHealth has to its employees' development.

Sarah showcases AdventHealth's approach to human capital, emphasizing that they play offense rather than defense when it comes to HR strategies. From offering parental leave to providing comprehensive check-ups for employees, AdventHealth prioritizes the well-being and growth of its workforce. Moreover, their sponsorship of a NASCAR team showcases their commitment to creating unique experiences for their employees.

During the episode, you'll also hear about AdventHealth's flexible nurse staffing program called Steflex, which allows for improved flexibility and better patient care. Sarah applauds AdventHealth for being a model for other HR professionals to follow. She emphasizes the importance of courage in taking action and making decisions, highlighting how AdventHealth implements common-sense practices like gathering employee feedback and actually using it. She also criticizes organizations that conduct surveys but fail to take any action based on the feedback received.

Don't miss this incredible episode of "The ASHHRA Podcast" where Sarah Escue shares her journey at AdventHealth and highlights the organization's innovative HR practices. She proves that with courage, persistence, and a belief in doing the right thing, we can create exceptional workplaces that truly value their employees.

The ASHHRA Podcast is your gateway to the world of Healthcare HR. Join us to explore vital topics. Engage HR leaders from renowned organizations nationwide. Connect, share stories, challenges, and issues. Elevate your brand with ASHHRA Podcast sponsorships. Visit https://www.ashhrasponsorships.com/podcasts or email megan.lebo@wearemci.com. Be heard where it matters!

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We are excited to bring you the latest episode of The ASHHRA Podcast, featuring a special guest, Mike Wukitsch. In this episode, Mike shares his insights and experiences in the field of HR, particularly in the areas of innovation, leadership development, and the role of AI in streamlining HR processes.

Mike takes us on a journey through his career, highlighting the challenges he faced during the pandemic and a hurricane, which led to tremendous innovation and automation of processes within his organization, Lee Health. He emphasizes the importance of streamlining processes to improve services and prioritize consultative and interpretive work in HR.

One key aspect discussed is a unique leadership development program being developed by Mike's organization. This program is designed as a "choose your own adventure" experience, allowing participants to tailor their learning path and collect digital badges and micro credentials along the way. We delve into the agility and customization of this program, as well as its partnership with a university for micro credentialing.

During the episode, Mike and our hosts, Bo and Luke, explore the power of AI in revolutionizing HR practices. They discuss an AI tool that Mike and his team have been utilizing to automate the process of listening to and extracting valuable insights from podcast episodes. This tool not only provides a full transcript but also generates quotes, key themes, social media recommendations, and even offers real-time answers through its chat GPT feature.

Mike shares his vision for the future, highlighting the potential of AI and automation in increasing productivity and efficiency across various industries. He emphasizes the importance of giving clear instructions to AI tools to maximize outcomes and enhance creativity in HR endeavors.

In addition to Mike's wealth of knowledge, he discusses the growth and impact of Lee Health within the community. Being the largest employer in town, Lee Health is committed to providing quality care and improving the overall wellbeing of the community. Mike's insights shed light on the importance of aligning personal values with professional work, focusing on strengths, and creating meaningful experiences for career development.

We encourage you to tune in to this thought-provoking episode, as it offers valuable insights into innovation, leadership development, and the impact of AI in HR. You can listen to "Mike Wukitsch Final Cut" on our podcast website or your favorite podcast platform.

We hope you enjoy this episode, and as always, we appreciate your continued support of The ASHHRA Podcast. Stay engaged, stay inspired, and remember, it's a great time to be in HR!

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We are thrilled to share that our latest episode of The ASHHRA Podcast featuring our incredible guest, Tommy Comer, the Chief HR Officer at Commonwealth Senior Living. In this episode, we dive deep into the unique aspects of Tommy's company and his expertise in human resources and business growth.

Key Takeaways from this episode:

1. Building an Independent Workforce: Tommy highlights the rise of independent workers and the need for scheduling flexibility, using examples like Uber. He discusses the emerging trend of healthcare agency staffing that is more employer-friendly and less rigid, emphasizing the importance of maintaining permanent staff while also expanding the independent workforce.

2. Developing Middle Managers: Tommy draws attention to the lack of formal training and education among middle managers and community leaders. He stresses the necessity of providing basic managerial training to equip these individuals with essential skills such as interviewing, ensuring they can effectively support their teams and drive success.

3. Fostering Core Values in Company Culture: Tommy shares his insights on making core values the driving force behind company culture. He explains how Commonwealth Senior Living rates employees based on their adherence to the company's 6 core values and suggests reevaluating the emphasis on skills in annual reviews, focusing solely on values. He also touches upon the challenge of tracking trainings and endeavors, urging for better integration of HR, learning management, and record-keeping systems.

Don't miss out on this enriching conversation with Tommy Comer on The ASHHRA Podcast! Remember to tie everything back to your noble selling purpose and eliminate anything that doesn't align. These takeaways can have a profound impact on your organization's growth and HR strategies.

Listen to the full episode now on Spotify, Apple Podcasts, or your favorite podcast platform. And as always, we love your feedback and suggestions for future episodes!

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We are excited to bring you the recap of our latest episode where we had the pleasure of hosting Steve Maddox, head of enterprise growth strategy and health plan relations at Envision Healthcare.

In this episode, we delved into the topic of transitioning veterans into the workforce and the valuable skills they bring to various industries. Here are some of the key takeaways:

1. Translating skills: We discussed the importance of helping veterans connect their military experience to civilian job opportunities. While their specific military roles may not directly apply, their leadership skills and ability to adapt to challenging situations are incredibly valuable.

2. The role of the health system: Our guest emphasized how the health system can play a significant role in helping veterans make the connection between their skills and potential job opportunities. It's crucial for employers to show veterans their value and support their transition into civilian careers.

3. The power of battle buddies: Steve shared his experience of finding "battle buddies" during his transition and how they provided guidance and support. Having someone to check in with during the profound process of transitioning is essential.

4. Multiple paths for veterans: We explored the different paths that veterans can take after leaving the military. Some may choose to become entrepreneurs, while others may seek traditional employment. The key is to allow individuals to serve in multiple capacities and connect them with opportunities that align with their skills and interests.

5. The Department of Defense internship program: Steve shared insights into a program offered by the Department of Defense that provides transitioning veterans with a six to nine-month internship in a sponsoring company. This program offers veterans valuable experience and mentorship, serving as an excellent starting point for their civilian careers.

6. Giving back to the military community: We discussed the importance of HR professionals dedicating time to help the veteran community. By doing so, we can not only make a difference in individual lives but also solve business problems and address the critical issue of veteran suicides.

We are incredibly grateful to Steve Maddox for sharing his knowledge and experiences with us. As always, we appreciate your support of The ASHHRA Podcast and look forward to bringing you more thought-provoking content in the future. If you have any suggestions or requests for topics or guests, please don't hesitate to reach out.

The ASHHRA Podcast is your gateway to the world of Healthcare HR. Join us to explore vital topics. Engage HR leaders from renowned organizations nationwide. Connect, share stories, challenges, and issues. Elevate your brand with ASHHRA Podcast sponsorships. Visit https://www.ashhrasponsorships.com/podcasts or email megan.lebo@wearemci.com. Be heard where it matters!

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We're excited to share the latest episode of The ASHHRA Podcast featuring Akilah Griffin, System Vice President of Talent Acquisition at Atrium Health. In this episode, Akilah shares her valuable insights on recruitment, the power of a hospitality mindset, and the future of healthcare.

Here are some key takeaways from the episode:

1. The Hospitality Mindset in Recruitment: Akilah started her career in the multifamily space before transitioning to HR. She emphasizes the importance of approaching recruitment with a hospitality mindset, acknowledging candidates and their needs throughout the hiring process.

2. Creating an Exceptional Candidate Experience: Akilah suggests pairing a candidate experience specialist with a recruiter to ensure a positive onboarding experience. Effective communication and understanding different communication preferences are crucial.

3. Building Connections: Building connections between candidates and future colleagues is essential, fostering a sense of belonging and engagement from the start.

4. Positive Changes in Healthcare: The COVID-19 pandemic has brought positive changes to healthcare, including improvements in recruitment, talent management, access to care, and communication between providers and patients. Technologies like Epic, MyChart, and telehealth play a significant role in improving access to care.

5. Adaptive Leadership: Adaptive leadership, originating from the human services industry, is also relevant in HR and talent acquisition. It involves navigating unpredictable situations, working with stakeholders, and bridging traditional processes with innovative approaches.

6. The Secret Sauce: Akilah believes that the secret sauce in talent acquisition lies in the hospitality approach, rather than relying solely on advertising or technology. Building relationships, treating candidates with respect, and showing care lead to better results and more grace in challenging situations.

Lastly, we want to express our deep appreciation for all talent acquisition professionals in healthcare and beyond. Your work in connecting people with opportunities that impact their livelihoods is not easy, and we recognize the challenges you face. Remember to extend grace and support to your fellow recruiters and continue to find innovative ways to thrive in this ever-changing market.

Stay tuned for more informative episodes of The ASHHRA Podcast, where we continue to explore the latest trends, best practices, and thought leadership in healthcare HR.

The ASHHRA Podcast is your gateway to the world of Healthcare HR. Join us to explore vital topics. Engage HR leaders from renowned organizations nationwide. Connect, share stories, challenges, and issues. Elevate your brand with ASHHRA Podcast sponsorships. Visit https://www.ashhrasponsorships.com/podcasts or email megan.lebo@wearemci.com. Be heard where it matters!

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In this episode of The ASHHRA Podcast, featuring the amazing Chantel Greenfield (Director of Talent Acquisition at Spartanburg Regional Healthcare System), we dive into the challenges of talent acquisition and nurse shortages, which is sure to resonate with healthcare professionals and enthusiasts alike.

Chantel delves into the topic of travel nursing and its impact on the healthcare industry. She questions whether Spartanburg had enough clinicians to handle the pandemic, as many staff members left for other locations. Chantel also explores the intricacies of stipends for travel nurses and suggests reevaluating their structure to incentivize nurses to stay instead of travel.

Drawing from her experience in talent acquisition, Chantel emphasizes the need for stable nursing staff, highlighting the issue of constantly shifting nurses and the difficulty in pinpointing the problem. Despite the challenges, Chantel remains dedicated to understanding recruiters and their strategies, even going into the classroom to hear and see what they're doing.

In this episode, Chantel also shares her personal journey, which is both inspiring and relatable. From becoming pregnant in high school to pursuing her goals while raising her daughter, she defied expectations and found her calling in healthcare. Chantel's story reminds us that life is not always a linear journey, and it's important to explore different paths while keeping our heads up.

As we navigate the post-pandemic landscape, Chantel raises thought-provoking questions about the pursuit of titles and money versus finding purpose in our work. She emphasizes the need for reconnecting with our jobs and employers, recognizing that healthcare impacts the entire community. Chantel stresses the importance of collaboration and unity among hospitals in the same area, as well as the retention of qualified educators who play a key role in training future healthcare professionals.

We deeply appreciate Chantel's honesty in sharing her own doubts and challenges, including her husband's health journey and its impact on her caregiving role. Her commitment to her work in healthcare, even in the face of adversity, is truly inspiring.

Thank you for your continued support of The ASHHRA Podcast. If you haven't already, make sure to subscribe and leave a review on your favorite podcast platform. We value your feedback and suggestions as we strive to provide content that is informative and beneficial.

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In a captivating episode of The ASHHRA Podcast, we delve into the world of healthcare talent acquisition with none other than Angela Pointer, the Director of Talent Acquisition at Sentara Health. Strap in for an enlightening conversation as Angela shares her unique insights and experiences as a passionate connector in the healthcare industry.

🤝 "I Connect People!" 🤝 Angela's mantra is succinct yet profound: "I connect people!" With over two decades of experience as a Registered Nurse and a remarkable 17 years in the realm of Recruiting and Talent Acquisition, Angela has honed her ability to bridge the gap between exceptional healthcare professionals and the career opportunities they deserve. Tune in to hear how her CliftonStrengths® signature theme of connectedness has been the guiding force in her journey.

🔗 Discovering the Threads of Connection Join us as Angela passionately articulates her belief that every individual's talents and skills contribute to a larger, interconnected tapestry. In the world of healthcare, where each role plays a crucial part in delivering quality patient care, Angela's perspective shines a light on the significance of recognizing the shared purpose that binds us all together.

💼 Guiding a Team of Connection Enthusiasts As a leader, Angela oversees a dynamic team dedicated to weaving connections between aspiring healthcare professionals and the perfect career pathways. Learn how she fosters an environment of collaboration, empathy, and innovation, ensuring that every member of her team is empowered to make a meaningful impact on the lives of both candidates and the healthcare organizations they serve.

🏥 Elevating Healthcare Recruitment Throughout the episode, Angela shares captivating anecdotes and valuable insights that underscore the transformative power of effective talent acquisition in the healthcare sector. From the challenges posed by an evolving industry landscape to the strategies that keep her team adaptable and resilient, Angela's wisdom is a goldmine for HR professionals and healthcare leaders alike.

🔍 Peek into the Future As the healthcare industry continues to evolve, so does the landscape of talent acquisition. Angela gives us a glimpse into the trends, technologies, and strategies that will shape the future of connecting the right people with the right healthcare roles. Her vision leaves us inspired and excited for the boundless possibilities ahead.

Tune in to this episode of The ASHHRA Podcast to hear Angela Pointer's captivating journey of connecting hearts, minds, and talents in the ever-transforming world of healthcare recruitment. It's a testament to the profound impact that a well-forged connection can have on shaping careers, fostering growth, and ultimately, delivering exceptional patient care.

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In this episode of The ASHHRA Podcast, we had the privilege of hosting Colin Lyle, Executive Director of Talent Acquisition at AdventHealth (at time of recording), and now Partner at RogueHire. Colin shared some invaluable insights on talent acquisition and building successful teams. Here are three key takeaways from our conversation:

1️. It's all about the right team: According to Colin, building a successful team goes beyond just looking at resumes. Skill sets, mindset, and personality traits are important factors to consider. By answering five key questions, anyone can potentially be a valuable addition to the team.

2️. Harnessing the power of data: Colin emphasized the importance of measuring and comparing data in talent acquisition. With the help of their partnership with Rogue Hire, they are able to benchmark and recognize elite performers in their field. Good data is crucial for explaining and advocating for your team's performance.

3️. Speed and efficiency matter: In the competitive market for healthcare professionals, being quick in the hiring process is vital. Over 60% of candidates accept the first job offer they receive, highlighting the importance of being the first to make an offer. Colin also stressed the need to focus on key performance indicators (KPIs) such as speed and pipeline conversions to optimize the screening and selection process.

Don't miss out on these valuable insights! Tune into the episode and boost your talent acquisition strategies today.

The ASHHRA Podcast is your gateway to the world of Healthcare HR. Join us to explore vital topics. Engage HR leaders from renowned organizations nationwide. Connect, share stories, challenges, and issues. Elevate your brand with ASHHRA Podcast sponsorships. Visit https://www.ashhrasponsorships.com/podcasts or email megan.lebo@wearemci.com. Be heard where it matters!

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Welcome back to The ASHHRA Podcast! In this episode, we have a special guest, Alex Hayman, Chief People Officer at Southeast Primary Care Partners, discussing the importance of hiring veterans and the value they bring to organizations. Alex shares his experience in the military and how it shaped his passion for supporting veterans in the workforce. 

The episode sheds light on various initiatives happening in the corporate world that have actually been long-standing practices in the military, highlighting the innovative ideas that veterans can contribute to leadership development, recruitment processes, and training and development. Alex also dives into his own career journey, from operations to human resources, and his current role at Southeast Primary Care Partners, where they focus on bringing value-based medicine to the region. 

Throughout the episode, emphasis is placed on the significance of practicing the mission, vision, and values of an organization, exemplifying the importance of building relationships and trust with providers. So, join your hosts, Bo and Luke, as they engage in an insightful conversation with Alex Hayman on “From Military to Healthcare: Overcoming Challenges and Fostering Leadership in HR.”

Let's dive in!

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We are thrilled to bring you the latest episode of The ASHHRA Podcast, featuring an insightful conversation with Bob Riney, the President and CEO of Henry Ford Health System. In this episode titled " A Titan in Healthcare: Bob Riney's Insight, Inspiration, and Impact on Detroit's Community," co-hosts Bo Brabo and Luke Carignan sit down with Bob Riney to delve into his remarkable journey as a visionary leader in the healthcare industry and his profound impact on the Detroit community.

Throughout the episode, Bob discusses various aspects of his career, sharing his insights, inspirations, and highlighting the significance of leadership and culture in healthcare organizations. Here are some key highlights from the episode:

1. Expanding the Lens on Healthcare: Bob emphasizes that healthcare is not only about clinicians and medical professionals but also involves a larger ecosystem and non-clinical roles. He encourages listeners to consider the fascinating opportunities beyond clinical aspects and to explore the non-clinical and business side of healthcare.

2. Stepping Out of Comfort Zones: Bob believes in the power of curiosity and exploring different fields and departments outside one's own. He shares his personal experiences of attending professional meetings and volunteering for projects outside of his HR role to gain a broader perspective and develop leadership skills that can be transferred across domains.

3. Work-Life Harmony: Bob reflects on his belief that work-life balance is not about compartmentalizing work and personal life but integrating them in a way that works for oneself and their family. He shares insights into how he navigates fulfilling both personal and professional responsibilities while fostering a sense of purpose and direction.

4. The Impact of Culture: Bob discusses the importance of nurturing and maintaining a positive organizational culture. He highlights the role of leaders in being "chief energy officers," infusing optimism and joy in work, and leading by example. Furthermore, he explains how culture is an essential investment, contributing to the achievement of business goals and employee growth.

5. Leading Through Crisis: Bob shares his experience in managing the COVID-19 pandemic, particularly its significant impact on the Detroit area. He discusses the challenges faced, the importance of focusing on controllable elements, and emphasizes problem-solving and empowerment within the organization.

Stay tuned for more engaging conversations and thought-provoking content on The ASHHRA Podcast. We appreciate your continued support and look forward to bringing you more remarkable stories from leaders in the healthcare industry.

Thank you for being part of our podcast community!

Warm regards,

The ASHHRA Podcast Team

The ASHHRA Podcast is your gateway to the world of Healthcare HR. Join us to explore vital topics. Engage HR leaders from renowned organizations nationwide. Connect, share stories, challenges, and issues. Elevate your brand with ASHHRA Podcast sponsorships. Visit https://www.ashhrasponsorships.com/podcasts or email megan.lebo@wearemci.com. Be heard where it matters!

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In this episode, we have the honor of hosting the accomplished Jamie Parsons, Chief HR Officer at Kings Daughters Medical Center. Jamie takes us on a journey through his career in healthcare human resources, starting from their roots in a small town in West Virginia all the way to their current position at the renowned King's Daughters in Ashland, Kentucky.

Throughout this captivating conversation, Jamie discusses the importance of leveraging technology in HR processes, highlighting the benefits of utilizing an intranet and AI tools to streamline operations and enhance patient care. The interview also stresses the need for HR professionals to understand the business side of healthcare, particularly in regards to salary, compensation, and benefits, as these elements make up a significant portion of an organization's expenses.

Additionally, Jamie emphasizes the significance of collecting and analyzing data in healthcare and how it can drive organizational success. They delve into the process of developing a strategic HR plan, hiring the right people, and setting customer service standards to propel an organization from good to great.

But that's not all! Jamie delves into the challenges of adapting HR practices to accommodate the changing workforce landscape, discussing the gig economy and its impact on the mindset of individuals. They also tackle the topic of technology in education, exploring the balance between plagiarism detection tools and efficiency-enhancing measures.

This episode is packed with valuable insights for HR professionals in the healthcare industry and beyond. So, grab your headphones and get ready to dive into the expertise of Jamie Parsons in this thought-provoking edition of The ASHHRA Podcast!

The ASHHRA Podcast is your gateway to the world of Healthcare HR. Join us to explore vital topics. Engage HR leaders from renowned organizations nationwide. Connect, share stories, challenges, and issues. Elevate your brand with ASHHRA Podcast sponsorships. Visit https://www.ashhrasponsorships.com/podcasts or email megan.lebo@wearemci.com. Be heard where it matters!

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On this episode of The ASHHRA Podcast, we are joined by Gail Games, Vice President – Chief Learning & Development Officer for the Holzer Health System. Gail is a renowned expert in HR and coaching. She shares her insights on various topics related to workplace dynamics, values alignment, and effective training methods.

Gail begins by emphasizing the importance of appreciating employees' abilities and positive intentions. She highlights the need for companies to align individuals with shared values to suitable job positions and offers her commitment to helping candidates find opportunities even if they aren't the right fit for their current company.

Gail encourages candidates to refer others who might be better suited for the position, recognizing that even if someone doesn't work out initially, they may become a valuable asset in the future after gaining new skills and experience. She reflects on the negative impact of not receiving recognition for a job well done, discussing how a leader's lack of gratitude can make an employee feel undervalued. This, in turn, can lead to the employee seeking new job opportunities, causing misunderstandings and potential turnover.

Drawing from her extensive background in healthcare HR, Gail emphasizes the importance of practical application and independent problem-solving in training. She advises against relying solely on PowerPoint presentations for adult learning and suggests that interactive activities are more effective for clinical skills and behavioral change.

She introduces a process called "the purge," which involves brainstorming behaviors that are no longer tolerable and then flipping them to determine the desired expectations. These expectations are then paired with the organization's values for easy integration and alignment.

Throughout the episode, Gail recognizes areas where her explanations can be improved upon and expresses gratitude for the thoughtful questions posed, emphasizing the constant growth and learning process.

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On this episode of The ASHHRA Podcast, our guest Paul Neagle, Chief Operating Officer at OrthoCarolina, dives deep into the importance of operations in HR. He shares his experiences in tackling a talent crisis, where 120 open positions were causing recruiting struggles. Paul's organization had to think outside the box to attract candidates during a competitive hiring period, where higher wages and sign-on bonuses were being offered elsewhere.

Creative talent acquisition and retention became crucial in staying competitive, and Paul emphasizes the value of alumni status in the organization. He believes that people leaving the organization should be viewed differently, taking into account family situations and scheduling conflicts. HR needs to have more conversations with employees about their needs and concerns, considering alternative schedules to support single parents and offering diverse shifts and benefits.

Paul also highlights the importance of operations within the organization and suggests that HR should report to the Chief Operating Officer (COO) to have a direct line to operations. He himself has taken on a new role where HR reports directly to him, and he expresses excitement in having HR at the table and valuing their contributions. Improving staff training, onboarding, and ongoing training for employees at different levels of tenure are areas of focus.

Having a foundational understanding of the organization's operations is also crucial for HR representatives when answering candidate questions during the interview process. This helps demonstrate to candidates that HR is knowledgeable and informed about the organization.

The episode concludes with Paul's desire to broaden unity within the organization, acknowledging that the biggest asset is its people. He encourages HR team members to interact within the organization, understand the differences between multiple clinics in different locations, and be present even when there are no problems to dispel the negative perception often associated with HR's presence.

The ASHHRA Podcast is your gateway to the world of Healthcare HR. Join us to explore vital topics. Engage HR leaders from renowned organizations nationwide. Connect, share stories, challenges, and issues. Elevate your brand with ASHHRA Podcast sponsorships. Visit https://www.ashhrasponsorships.com/podcasts or email megan.lebo@wearemci.com. Be heard where it matters!

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On this episode of The ASHHRA Podcast, we dive into the world of modern workforce disruption and increased flexibility. Our guest, Alyson Gordon, AVP of Talent Strategies at Duke University Health, shares her insights on aligning actions with the belief that people are a company's greatest asset. We explore how candidates now hold the power to make decisions based on how companies treat their employees, and how this shift will modernize the workforce.

Alyson takes us behind the scenes of her team's regular huddles, where they celebrate wins, provide kudos, and ground themselves in their work. They also hold quarterly town hall meetings to review business strategies and results. Alyson emphasizes the importance of both big and small things in their approach, from one-on-one meetings with team members to weekly leadership meetings.

Alyson's passion for "new people things" shines through as she discusses the selection and onboarding process, aiming to provide a positive and memorable experience for all individuals, whether or not they are ultimately hired. Respect plays a vital role in their team's work, with regular huddles emphasizing this core value. Alyson believes in understanding each team member's preferences and needs, fostering open communication about actions and their impact.

Join us as we dive into the exciting world of workforce modernization, recruitment best practices, and creating a positive employee experience with Alyson Gordon on this episode of The ASHHRA Podcast.

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On this episode of The ASHHRA Podcast, we delve into the current system of employee compensation. Hosts Bo and Luke are joined by guest speakers Rob Frohwein and Kathryn Petralia, co-founders of Keep Financial. They discuss the flaws in the traditional bi-weekly payment system and how it benefits payroll companies, banks, and intermediaries more than the employees and employers themselves. 

The conversation shifts towards the potential benefits of restructuring compensation to eliminate middlemen, save on fees, and take advantage of the time value of money. This shift could lead to increased employee retention, easier attraction of talent, and better overall performance. The current system, they argue, is not aligned with the way businesses operate or how employees manage their lifestyle. 

The focus of this episode is on moving towards flexible compensation, where employers can customize the size of compensation and employees can personalize it to fit their specific needs. The speakers emphasize that this shift is not about making employees millionaires, but about improving their financial position and providing them with more control over their compensation.

The ASHHRA Podcast is your gateway to the world of Healthcare HR. Join us to explore vital topics. Engage HR leaders from renowned organizations nationwide. Connect, share stories, challenges, and issues. Elevate your brand with ASHHRA Podcast sponsorships. Visit https://www.ashhrasponsorships.com/podcasts or email megan.lebo@wearemci.com. Be heard where it matters!

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On this episode of The ASHHRA Podcast, hosts Bo and Luke catch up with repeat guest Daniel Gandarilla, Chief Talent Officer at Atrium Health, to discuss recent news affecting his team and an estimated 100,000 other people. They also delve into the importance of having a positive mindset during change, addressing concerns individually and locally, and handling discomfort for leadership and personal development.

The episode also emphasizes the importance of being intentional when attending conferences and prioritizing learning and reflection for growth and development. Key takeaways from this episode include emotional disruption being natural during change, communication being crucial during this time, and the need for patience during the transition. Don't miss out on this insightful episode of The ASHHRA Podcast.

This episode is sponsored by Keep Financial. Fix your sign-on bonus, relocation expense, and tuition reimbursement problems with Keep Financial. Ease administration, engage your physicians, nurses, and credentialed professionals, collect what’s owed - with the only fully digital, headache-free compensation platform. Keep enables you to solve your recruitment and retention challenges with the only fully automated offering for upfront compensation earned over time. Your providers get access to compensation immediately but are continually engaged as they earn it, with automated messages on bonus progress and milestones. Keep allows you to optimize cash flow, AR management, defer taxes, and automate collections. If your organization already offers incentives like sign-on bonuses, relocation expenses, or tuition reimbursement - check out how Keep can make these variable compensation programs more effective at keepfinancial.com/ASHHRA.

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On this episode of The ASHHRA Podcast, guest Becky Rauen, President or the The American Society for Health Care Human Resources Administration (ASHHRA) Board of Directors, discusses the importance of healthcare HR professionals becoming members of ASHHRA. ASHHRA is going through a transformational journey to provide more value to its members and explore partnerships with great companies. Discussion also includes talking about the benefits of taking care of the teams and creating an authentic people-focused culture. Bo, Luke, and Becky discuss the revenue impact of a positive culture in health systems and how it's crucial to the success of an organization. They explore the importance of resiliency, the benefits of being involved with the board and committees of Ashhra, and the impact of a positive culture on both patient care and revenue. This inspiring and informative episode is a must-listen for anyone interested in healthcare HR and making a positive impact on the industry.

This episode is sponsored by Keep Financial. Fix your sign-on bonus, relocation expense, and tuition reimbursement problems with Keep Financial. Ease administration, engage your physicians, nurses, and credentialed professionals, collect what’s owed - with the only fully digital, headache-free compensation platform. Keep enables you to solve your recruitment and retention challenges with the only fully automated offering for upfront compensation earned over time. Your providers get access to compensation immediately but are continually engaged as they earn it, with automated messages on bonus progress and milestones. Keep allows you to optimize cash flow, AR management, defer taxes, and automate collections. If your organization already offers incentives like sign-on bonuses, relocation expenses, or tuition reimbursement - check out how Keep can make these variable compensation programs more effective at keepfinancial.com/ASHHRA.

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On this episode of The ASHHRA Podcast, we hear from Greg Maras, an experienced healthcare HR executive with an outcomes-based wellness program approach focused on real numbers for controlling healthcare costs and providing a healthier environment for employees. Greg shares insights on tackling healthcare costs and underutilization of health services, such as regular check-ups and preventative screenings, which can lead to undetected illnesses. He also emphasizes the importance of evidence-based wellness programs and measuring health to make an impact. 

Additionally, Greg talks about his experience with musculoskeletal health and shares personal anecdotes involving his family and avoiding healthcare costs. Tune in to this episode to gain insightful knowledge on wellness programs, employee healthcare, and the impact of addressing health markers.

This episode is sponsored by Keep Financial. Fix your sign-on bonus, relocation expense, and tuition reimbursement problems with Keep Financial. Ease administration, engage your physicians, nurses, and credentialed professionals, collect what’s owed - with the only fully digital, headache-free compensation platform. Keep enables you to solve your recruitment and retention challenges with the only fully automated offering for upfront compensation earned over time. Your providers get access to compensation immediately but are continually engaged as they earn it, with automated messages on bonus progress and milestones. Keep allows you to optimize cash flow, AR management, defer taxes, and automate collections.  If your organization already offers incentives like sign-on bonuses, relocation expenses, or tuition reimbursement - check out how Keep can make these variable compensation programs more effective at keepfinancial.com/ASHHRA.

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On this episode of The ASHHRA Podcast, featuring Bo & Luke of The Bo & Luke Show, discuss the unique nature of the healthcare industry and how the employee experience directly affects the patient experience. They are joined by Tim Juergensen, Chief Employee Experience Officer at Covenant Health, who shares his journey from a musician to corporate leadership roles, and emphasizes the importance of self-awareness, humility, and lifelong learning.

Bo also highlights the transferable skills of musicians and the concept of "Mission First, People Always" for achieving excellent patient care. They discuss real-life examples of improving employee experience leading to better patient experience and the importance of giving staff members a voice. Tune in to gain valuable insights for improving employee and patient experiences in the healthcare industry.

This episode is sponsored by Keep Financial. Fix your sign-on bonus, relocation expense, and tuition reimbursement problems with Keep Financial. Ease administration, engage your physicians, nurses, and credentialed professionals, collect what’s owed - with the only fully digital, headache-free compensation platform. Keep enables you to solve your recruitment and retention challenges with the only fully automated offering for upfront compensation earned over time. Your providers get access to compensation immediately but are continually engaged as they earn it, with automated messages on bonus progress and milestones. Keep allows you to optimize cash flow, AR management, defer taxes, and automate collections. If your organization already offers incentives like sign-on bonuses, relocation expenses, or tuition reimbursement - check out how Keep can make these variable compensation programs more effective at keepfinancial.com/ASHHRA.

https://keepfinancial.com/ASHHRA/

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On this episode of The ASHHRA Podcast, we hear from James Barron, Director of Equity and Inclusion at UNC Health in North Carolina. The hosts Luke Carignan and Bo Brabo discuss with James the various aspects of equity and inclusion at UNC Health. James shares insights on data-driven decisions for diversity, how employee resource groups can lead to better engagement and retention, and the importance of creating a values-based framework.

Along with this, the hosts point out that improving listening skills is necessary for better communication with patients, employees, and customers. Moreover, the episode features how UNC Health is actively working towards creating a representative workforce and promoting equity and inclusion in various aspects.

James also highlights the significance of presenting solutions to executives while focusing on creating a lasting impact. Tune in to this informative episode to hear more about James's personal connection with UNC Health and his professional experiences at various healthcare institutions.

This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

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As a physician executive leader and entrepreneur with over 20 years of experience in digital health, Jeff Jacques, MD, has made significant contributions to the development of products and services that deliver personalized support for individuals experiencing complex care journeys. As the current Chief Medical Officer at Virgin Pulse, Dr. Jacques has taken a lead role in enhancing the behavior science approach of the company.

A key focus of Dr. Jacques' work at Virgin Pulse is ensuring alignment with member and market needs. His experience in sales-focused roles in well-known companies such as Cigna, Lark Health, and BioIQ, has given him deep insights into the importance of understanding and meeting the needs of customers. Dr. Jacques' expertise in this area has helped Virgin Pulse to build products and services that address the specific needs of its customers, resulting in impressive engagement rates and high customer satisfaction levels.

Dr. Jacques' entrepreneurial spirit has also been a contributing factor to his success in digital health. He has a keen interest in exploring additional ways that Virgin Pulse's unique capabilities can be utilized to simplify and support the member journey. This approach has resulted in the development of out-of-the-box programs that are tailored to meet individual needs versus one size fits all solutions.

One of Dr. Jacques' key attributes is the ability to integrate his knowledge as a physician with his business expertise to create innovative solutions. His focus on delivering value or ROI by metricizing everything and engaging people has resulted in an ecosystem of over 70 partners to support specific needs of employers. To ensure that his team continuously looks for ways to improve and integrate new services based on data and identifying areas others are not doing well, quarterly consultations with customers are held to identify specific needs and partners are brought in under one service agreement.

Dr. Jacques is a thought leader who has spoken at numerous conferences and taught medical students about the benefits of wellness programs. He understands the importance of sharing clinical knowledge and helping HR professionals and their clients to communicate and encourage employee participation in such programs. Dr. Jacques' remarkable achievements in digital health and his approach to leadership have earned him a reputation as a thought leader in the industry.

This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

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Kristin Baird is a highly respected thought leader in healthcare, leveraging her extensive 25-year background in patient care, healthcare marketing, business development, and administration to drive impactful change across the industry. As President of the Baird Group, Kristin's unwavering dedication to service excellence has earned her a reputation as a talented speaker and consultant, helping healthcare organizations worldwide to achieve their strategic goals and elevate their standards of care.

Kristin's impressive academic credentials include a Bachelor of Science in Nursing from the University of Wisconsin-Madison and a Master's in Health Services Administration from Cardinal Stritch University in Milwaukee, WI. Her thought-provoking insights and pioneering strategies have been widely recognized and shared through her extensive body of work, including the groundbreaking titles You Make the Call! Healthcare's mandate for post-discharge follow-up, Raising the Bar on Service Excellence: The healthcare leader's guide to putting passion into practice, Reclaiming the Passion: Stories that celebrate the essence of nursing, and Customer Service in Health Care: A grassroots approach to creating a culture of service excellence.

Through her visionary leadership and unwavering commitment to healthcare excellence, Kristin Baird has become a sought-after thought leader and trusted advisor, driving positive change, and delivering transformative results for healthcare organizations worldwide.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.

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Taylor Hamilton is an exceptional thought leader who has made remarkable contributions as the Senior Vice President and Chief Consumer Officer at Ballad Health. Through her visionary leadership, she has redefined the healthcare landscape by fostering a culture of innovation and implementing groundbreaking strategies that have revolutionized the consumer experience.

As the driving force behind Ballad Health's consumer experience, Taylor’s key priority is to create a seamless and personalized customer journey through traditional and innovative digital solutions. She is deeply committed to listening to the needs of consumers and physicians and leveraging those insights to develop new and innovative interactions with patients and families. Her vision is to empower patients with digital health literacy, ensuring they have access to the latest healthcare technologies.

In her role, Taylor has been responsible for developing and implementing a range of successful marketing, communications, community relations, media relations, and digital strategies. Her expertise and strategic approach have been instrumental in driving Ballad Health's growth and success.

Taylor holds a Master's in Biotechnology Enterprise from Johns Hopkins University and a Bachelor of Communications from The University of Florida. Her academic achievements and extensive experience make her a highly respected thought leader in the healthcare industry. Through her innovative leadership and vision, she has set a new standard for the healthcare industry and inspired a generation of leaders to embrace digital innovation and customer-centricity.

This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

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Barbara Hoey is a powerhouse attorney with over 30 years of experience, specializing in all areas of employment law. She fearlessly defends her clients, ranging from large corporations to non-profits, in high-profile single-plaintiff, multi-plaintiff, and class action litigation cases. With her vast industry knowledge spanning healthcare to education,

Barbara provides timely, practical advice to her clients in the face of complex employment issues. She has secured more than a dozen victories in cases involving discrimination, the ADA, and whistleblower protection. Notably, she has also triumphed in litigations involving breach of non-compete agreements and theft of trade secrets.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

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In today's ever-evolving healthcare landscape, effective leadership is paramount to drive organizational and operational performance. As such, we are thrilled to welcome Keith Minnis, a highly accomplished Senior Executive Leader & Human Resources Professional with over 30 years of experience in complex matrix healthcare systems, as our esteemed guest on the latest episode of our podcast.

With a proven track record of success in human capital management, merger & acquisitions, talent acquisition, employee engagement & retention, and Lean healthcare applications, Keith is a true thought leader in the realm of healthcare leadership. His insights and expertise are invaluable for healthcare leaders seeking to elevate their leadership skills and stay ahead of the latest trends in the industry.

Don't miss this opportunity to gain invaluable knowledge and insights from one of the most respected leaders in healthcare. Tune in now to our latest podcast episode and take your healthcare leadership game to the next level.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

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ASHHRA23 Keynote Speaker, Steve Cadigan, has worked with some of the biggest names in tech and finance, including Google, Salesforce, The Royal Bank of Scotland, and the BBC. His expertise is so sought after that top VC and consulting firms like Andreessen Horowitz, Sequoia, KKR, and McKinsey regularly tap him for insights. 

But it's not just Steve’s clients who think highly of him - the teams and organizations he’s built throughout his career have been recognized as exceptional performers by publications like the Wall Street Journal and Fortune magazine. And in 2021, Steve was recognized as one of the top 200 global thought leaders in the world of people and talent. With a track record like that, it's no wonder Steve is in such high demand.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

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Jonathan Ainsley is the founder and CEO of Investinu (invest in you), a cutting-edge platform designed to empower business mentors, coaches, wellness champions, and counsellors to achieve scalable, sustained, and powerful outcomes. Jonathan is a multifaceted thought leader and business mentor with a keen eye for strategic innovation. 

Jonathan has been working and presenting to HR groups to help them create healthy habits, set and achieve their goals, and benefit their lives overall. Luke, what an incredible recipe to share with our healthcare HR audience whom we know, are at the forefront of some of the most challenging issues facing the healthcare industry today.

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

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With almost 20 years of experience, Amy Mackenroth is truly a force to be reckoned with in the fields of workforce development, higher education, and academic medicine. Her impressive work history and exceptional foundation of knowledge and expertise makes her the perfect candidate to lead teams and projects focused on talent development, credentialing, and more.

Laurie Rowe, a credentialing industry veteran with more than two decades of experience. She is an expert in representing national testing organizations, trade associations, and certification and accreditation bodies in various industries. Her strategic vision and insights are the secret sauce behind her unparalleled success in building and managing coalitions and corporate partnerships.

EPISODE TIME HACKS

· The success of apprenticeship programs. 8:44

· The process of setting up an apprenticeship program for hospitals. 11:44

· The competency and certification models. 18:22

· Work-based learning programs for healthcare. 24:59

· Competency-based apprenticeships. 28:04

· Career pathways for apprenticeships. 36:33

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

This ASHHRA podcast episode is sponsored by Kelley Drye and Warren, a powerhouse law firm with the heart of a boutique!

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We are delighted to have Amy Katnik, the dynamic Chief Operating Officer at ApolloMD, join us on The ASHHRA Podcast. Her 32-year career journey has certainly been captivating, and her expertise is vast. Known for her exceptional responsiveness, Amy has broken barriers as the group's first non-clinical and female executive.

Her command over Apollo MD's diversified service lines, such as emergency medicine, hospital medicine, anesthesia, scheduling, recruiting, medical staff services, billing, and customer solutions, is truly remarkable. Indeed, it seems there isn't anything she can't do at Apollo MD.

EPISODE TIME HACKS

• How did you decide to work in healthcare? 1:15
• Proactively reaching out to others. 3:30
• How do you communicate with physicians? 6:12
• How to set the guardrails for the new organization. 10:55
• Leadership and influencing before influencing. 13:44
• Shifting the culture to reflect a physician-friendly environment. 15:51
• Creative ways to take care of patients. 24:49

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

This ASHHRA podcast episode is sponsored by Kelley Drye and Warren, a powerhouse law firm with the heart of a boutique!

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Geoffrey Roche, Senior Vice President of Core Education PBC’s National Health Care Practice & Workforce Partnerships, joined the show to talk workforce development and more.

Geoffrey is an inspirational leader who believes in empowering others through meaningful relationships. He has a bold vision and the drive to achieve great results, even when presented with challenging obstacles. His ability to create powerful collaborations enables him to think big and pursue innovative solutions for long-term success across various industries.

EPISODE TIME HACKS

· What is the role of Core Ed PBC? 145

· What got you in to this line of work? 3:43

· The challenges of the healthcare workforce. 5:32

· Supporting upskilling and career mobility. 10:22

· The importance of culture in healthcare. 12:45

· The importance of having a Chief Learning Officer. 15:10

· How much does data analytics play into the work they do? 19:36

· Strategies for improving employee retention. 22:19

· What does leadership mean to you? 25:21

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

This podcast episode is sponsored by Kelley Drye and Warren, a powerhouse law firm with the heart of a boutique!

This ASHHRA podcast episode is sponsored by Kelley Drye and Warren, a powerhouse law firm with the heart of a boutique!

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Healthcare is experiencing a massive transition and transformation. It can be difficult to know where to turn for leadership and guidance. In this episode with Dr. Matt Primack, President of Advocate Condell Medical Center, Matt provides the inspiration and information you need to move your organization forward.

In this episode, Matt shares a very personal story as an example of how we can better integrate work and family in order to achieve harmony. He also discusses the importance of gratitude for healthcare HR professionals. This is a thought-provoking episode that will help you rethink the way you approach healthcare.

EPISODE TIME HACKS (see chapters to jump straight there)

· Introduction of today’s guest. 0:06

· Transition and transformation of healthcare. 3:01

· Leading by inspiring people to be great. 7:28

· Crisis playbook for the future. 10:16

· Taking an internal audit of your own organization. 13:58

· Calm yourself and your team down. 16:21

· Mentorship is a focus. 21:41

· The importance of integrating work and family. 24:16

· More birthdays, more birthdays. 32:04

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

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From humble beginnings as critical care nurses at the Cleveland Clinic to senior-level executives in Houston Methodist's healthcare system, Carole Hackett, CHRO, and Tom Vernon, Chief Experience Officer, are well equipped with knowledge from both operational and business perspectives.

In this episode they discuss how their "I CARE" values (integrity, compassion, accountability, respect, and excellence, shape hospital culture and share methods for rolling out expectations that promote a culture worthy of emulation.

EPISODE TIME HACKS

· The importance of culture and values.2:36

· The importance of hiring for fit and culture. 11:58

· Redefine who we are and why we do this. 17:01

· Work-life balance… NO; just LIFE. 22:29

· How leaders can start getting quick wins. 25:42

· Key indicators of success; employee engagement. 31:19

· Best practices for building a values-based culture. 36:28

· How to help people understand what works. 42:08

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

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Welcome to The ASHHRA Podcast featuring Jeremy Sadlier – a must-listen for discerning professionals in the hospital and health care industry.

Jeremy is a highly respected leader with an extensive background in healthcare operations, legal compliance, and leadership coaching. He has proven his proficiency time and again through successful initiatives that have propelled organizations forward while remaining compliant with labor laws. Utilizing his insights into the changing landscape of the healthcare sector, Jeremy can provide you with invaluable guidance on how to best leverage your resources.

EPISODE TIME HACKS (direct links in "CHAPTERS" tab)· The importance of sharing what’s working. 1:18

· The city of Charlotte. 3:10

· How is Charlotte becoming a healthcare hub? 5:29

· How many sessions are there for the conference? 7:36

· What people get out of the conference. 10:05

· Mentorship and mentorship opportunities. 12:06

· What to expect from ASHHRA23. 17:02

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

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Pubali Chakravorty is an experienced executive serving as the Chief Administrative Officer at Promises Behavioral Health. She is a thought leader with over 20 years of experience in human capital management and business operations & has successfully helped organizations ready themselves for growth and expansion.

Pubali is passionate about helping businesses harness the power of their workforce to achieve their goals. Her approach is tailored to each situation, taking into account the unique needs and challenges of her team and the company as a whole.

Drawing on her extensive knowledge and experience, this episode provides solutions that help healthcare HR leaders optimize their workforce, improve efficiency, and boost performance.

EPISODE TIME HACKS· The importance of understanding how the business operates. 6:52

· How important is business acumen in healthcare? 12:07

· How are you going to really help your team? 17:39

· Be a listener and an observer. 22:12

· Do your research before you go to work. 28:29

· The legal side of HR. 33:58

· Where does her grit come from? 39:11

· The importance of being part of other people’s success. 49:23

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

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As the Chief Nursing & Patient Safety Officer at Singing River Health System, Susan Russell brings a wealth of experience and a deep understanding of the nursing profession to her work. Susan's expertise in the hospital and health care industry spans patient safety, nursing operations and hospital administration. She is proud to have served as both a consultant and panelist on topics related to clinical operations and performance improvement, while also being recognized with awards for advocating donation, innovation and nurse/patient rights.

As a leader in this space, Susan is currently serving on the Board of Directors for the Mississippi Association of Nurse Leaders - where she's using her insights to ensure nursing teams are optimally staffed and that innovative healthcare solutions are developed that result in positive outcomes for patients.

EPISODE TIME HACKS· Common reasons for the nursing shortage. 2:15

· What’s an ongoing shortage? 5:02

· The wage index and the cost of living. 9:58

· Innovative ways to grow your internal workforce. 12:16

· How to start an LPN apprenticeship program. 16:33

· The importance of diversity in healthcare. 19:33

· How do you attract people to your area? 22:31

· How much does it cost to be a travel nurse? 27:53

· Advice for HR Professionals. 30:34

ABOUT THE ASHHRA PODCAST

Co-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

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Trevor Brand is a results-oriented individual making his mark on the healthcare industry, currently as COO at The Cancer Treatment Centers of America. Trevor is a trailblazer known for reviving financial performance and optimizing utilization of resources, while simultaneously elevating patient experience with quality initiatives – he is an executive that knows what it takes to elevate organizational operations from ordinary to extraordinary!

ONE OF TREVORS SUGGESTIONS FOR HR LEADERS

“Take it one day at a time, take it one person at a time. And really one conversation at a time. I think we've all struggled, and I struggle with it often. trying to take care of everything in one single day. And we've got 365 of those days in a year to get things accomplished and that not everything happens quickly. But the best quality sometimes really takes time to get that done. So as we're working together, really understanding the true nuances of the particular executive, really working one day at a time.”

EPISODE TIME HACKS

· How did you get started in healthcare? 3:37

· What does access to healthcare mean? 5:52

· How to synthesize your goals into a daily goal. 12:15

· How did you get into this mindset shift? 16:56

· How daily affirmations work with everything. 18:35

· Advice for HR Leaders in healthcare. 21:08

ABOUT THE ASHHRA PODCAST

The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!

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Elizabeth (Liz) Bruno is an inspirational educator and leader at Baptist Health. With a remarkable background in teaching, training management, performance consulting and nursing leadership, Liz demonstrates her commitment to providing excellent service to others through innovative education and organization development.

Her strong skills as a coach-facilitator, team builder and communicator allow her to create success across the organization. She is here for the purpose of inspiring others and helping the staff stay on top of their game. Ultimately, Liz looks to ensure that Baptist Health is one of the best health systems in the country!

Episode Time Hacks:

• Building a force-multiplier process. 1:45

• How has the force-multiplier effect impacted the staff? Morale? 4:49

• How can we be creative to get the right people in? 8:45

• Creative partnerships with local universities. 11:38

• What kind of partnerships do you need to find? 16:45

• What you have is what you have “now.” 21:30

• The power and importance of living in the present. 26:27

The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!

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February 2020 marked an exciting time for the University of Virginia Health system when Dr. Craig Kent stepped up as Executive Vice President. UVA Health is a beacon of responsibility, respect and excellence - offering Central Virginians top-notch hospital services including trauma care, cancer treatment and heart centers plus primary & specialty clinics that reach every corner.

"I have always been passionate about providing excellent clinical care, research, and educational opportunities. Medicine connects and unites us all, helping us to lead happier, healthier lives every day."

Episode Outline / Time-hacks
· What motivated you to seek out the leadership aspect of health care? 2:28

· The guiding light of clinical leadership. 4:54

· Leadership is a journey of learning. 7:35

· What’s the future of innovation at UVA Health? 11:43

· How important is access to health care to you? 14:07

· Why you need to join us in health care. 16:04

The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!

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Healthcare human resources leadership is a vital role in any healthcare organization. Leaders must possess strong skills in recruitment, retention, and development of healthcare professionals. They must be adept at managing budgets, developing strategies, and leveraging technology to enhance the recruitment process.

They must also have the ability to build relationships with healthcare providers, managers, and other staff, as well as to motivate and inspire healthcare professionals to perform at their best.

All of these characteristics (and more) describe our guest Karmen Fittes. Karmen is the Chief Healthcare HR Officer at UVA Health. The insights she shared during our interview are invaluable for healthcare leadership across the board.

Episode Outline / Time-hacks· How do you get the team on board with your vision? 4:03

· The need for radical change in healthcare. 9:39

· Why aren’t nurses staying? 12:20

· The importance of saying “we are a great place to work.” 17:50

· We’re still learning how to talk about our differences. 20:39

· Leadership development at UVA Health. 22:23

· Karmen’s experience with misdiagnosis. 26:55

· What advice would you give to younger Karmen? 29:33

· How do you get the team on board with your vision? 4:03

· The need for radical change in healthcare. 9:39

· Why aren’t nurses staying? 12:20

· The importance of saying “we are a great place to work.” 17:50

· We’re still learning how to talk about our differences. 20:39

· Leadership development at UVA Health. 22:23

· Karmen’s experience with misdiagnosis. 26:55

· What advice would you give to younger Karmen? 29:33

The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!

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Coming from Eastern Europe at the young age of 14, Olesea Azevedo has experienced extraordinary opportunities to grow and learn the culture. Time spent with influential leaders across various industries has taught her invaluable lessons which ultimately led her to her current position as head of AdventHealth's people and culture team.

It has certainly been an eye-opening journey over these past few years - one that she's grateful for each day! Now, it is a privilege for her to be able to share some of her team's amazing work at AdventHealth with you all today.

Episode Outline / Time-hacks
· Welcome to the show and the elevator pitch.

· How do you keep the personal touch with your team? 2:15

· How the pandemic forced healthcare to innovate in numerous areas. 7:07

· How virtual nursing is changing the model for nursing. 11:53

· How do you get the message out to your team? 15:12

· Are you connecting with your leader on a weekly basis? 20:36

· The big company that leads with love. 25:14

· Healthcare has risen to the occasion. 26:26

· How do you constantly adjust your offerings to be competitive? 31:14

· Advice for young HR professionals who don’t have leadership training. 36:27

The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!