Wavelength: Recent Episodes
Resonance
Every fortnight, the Resonance team takes you through the biggest news in B2B technology, and forecasts what headlines are coming next.
Above all the noise, the buzz, the syndications, and the statistics, we aim to cut out the chatter.
Come and get on our wavelength.
Visit our site: https://www.resonancecrowd.com/
Nadia Nizar, Senior Director of Corporate Communications at Blue Prism and former director of influencer relations at Resonance, spoke to Daniel and Claire about the evolving role of analyst relations and why it should be a strategic part of any company's marketing strategy.
Topics:
- What is analyst relations, and why should companies care?
- Choosing the right analyst firms to engage with
- Using analyst insights to strengthen brand positioning and storytelling
Attribution:
Music used under Creative Commons license: Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Luke Farrugia, VP of Marketing at leading digital signage company ScreenCloud, spoke to me about the changing role of marketing leaders and why you need to get your data strategy started from day one.
Topics:
- The challenges of marketing a tech brand during and after the COVID-19 pandemic.
- The importance of understanding target audiences and personas.
- The role of behavioural science and neuroscience in communication strategies.
- The evolving role of marketing leaders.
- The importance of a data-driven strategy for marketing.
Attribution:
Music used under Creative Commons license: Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
This episode, Dan goes over Sam Altman (CEO of OpenAI)'s testimony to a Senate subcommittee about the potential benefits and dangers of AI. Looking at his statements, the effect of the hearing, OpenAI's recent key messaging, and the broader media landscape around AI, we drew out 4 key lessons from this story:
- Nail your key messaging.
- Monitor the media landscape.
- Lead the conversation, altering tactics when necessary.
- Establish thought leadership.
Check out this episode on our website: www.resonancecrowd.com
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Joe Giddens, `Director of Content & Communications at CybSafe and former Detective at the Metropolitan Police's Cybercrime Unit, spoke to me about why marketers have to resonate on their customers' frequency.
Topics we discussed included:
- Why your target audience has a frequency on which they resonate, so a marketer's mission is to find that frequency and resonate with them.
- The role of behavioural science in brand storytelling, and why assuming the rationality and logic of a customer's decisions may not always be the best approach.
- Why CybSafe's marketing department focuses on providing value to its community without expecting anything in return.
- How Monzo, BrewDog, Slack, MailChimp, and Basecamp are examples of brands that tell their story effectively, by putting people first.
- The importance of 'killing your darlings' and using data to prove which campaigns are effective, iterating on the most successful strategies.
- Why generative AI can't yet replace the creativity, humour, and empathy of a human copywriter.
Attribution:
Music used under Creative Commons license: Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Jane Wakefield, former Senior Tech Journalist at the BBC and podcast host for UK Tech News and Boardwave, spoke to me about her experience moving from mainstream to B2B tech news, covering tech in Ukraine during the war, and the need to tell a human story when communicating the work your company does.
Topics we discussed included:
- How moving away from Jane's previous role with the BBC allowed her greater freedom to explore less established tech companies.
- Why companies must tell a human story to attract journalists' attention and resonate with their audience.
- The way that politics and tech have become increasingly linked in recent years, resulting in heightened regulatory attention.
- How the media cycle is often a hyped-up representation of technological reality, making it difficult to explore nuanced implications before the next headline arrives.
- Where comms professionals and journalists can find a balance between simplifying and exploring technical concepts in order to engage a wide range of audiences.
- Speaking to tech innovators in Ukraine during the war effort and being inspired by the development of the scene.
- The collapse of Silicon Valley Bank and first-hand experiences of founders through the crisis.
Attribution:
Music used under Creative Commons license: Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
This week Chas Kielt, a Global Corporate Communications Executive and former senior marketing professional at companies like Experian, Citrix, Reltio, and Pyramid Analytics, spoke to me about the importance of intellectual curiosity, the role played by brand equity, and how to make your company's story relatable to potential buyers.
Topics we discussed included:
- Why intellectual curiosity is so vital for PR practitioners to tell a brand's story and make it relevant and engaging to its target audience.
- The differences and similarities between corporate communications, PR, analyst relations, and marketing – as well as the product marketing roles Chas has held at several companies.
- The metrics that marketers and PR professionals should be using to prove how they're adding value to a company.
- Why investing in your brand and building brand equity is crucial – even amidst a general downturn in global markets.
- Which lessons he's taken from the hype around generative AI and how it illustrates the workings of the B2B tech media cycle.
- How the data and analytics sector has evolved over the last couple of decades, moving from descriptive to predictive, and even prescriptive, as enterprise adoption accelerates.
Attribution:
Music used under Creative Commons license: Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
This week Aurelien Mottier, CEO and co-founder of Operatix, spoke to me about sales cycles, the B2B tech market, and how leaders can put the right People, Processes, and Technology in place.
Founded in 2012 and with 3 offices worldwide, Operatix specializes in accelerating growth and increasing revenue for B2B Software companies across North America and Europe. Operatix has worked with some of the biggest tech players worldwide, as well as many emerging software vendors and scale-ups.
Topics we discussed included:
- Why some leaders are suited for certain stages of a company's growth (pre-seed to Series A, growth stage, etc.)
- The importance of leaders learning from their mistakes and putting the right People, Processes, and Technology in place (in that order).
- Why PR, marketing, and sales are interconnected – and how each department is essential to help companies grow.
- The kinds of clients Operatix works with, why they choose outsourced sales development, and the primary drivers behind their decisions.
- How the economic downturns of 2022 have affected the B2B tech market, and how it can pay to recognise the signs early.
- Why Aurelien co-founded Operatix, and what he's learned as a leader and CEO.
Attribution:
Music used under Creative Commons license: Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Please welcome Sebastian Moss, Editor-in-Chief at Datacenter Dynamics! Seb came on to talk about heatwaves, how many pitches he gets a day, and why running a datacenter publication doesn't mean you can't be critical of datacenters.
Datacenter Dynamics is a leading source of datacenter analysis, news, and opinion, with over 400,000 monthly readers
Topics we discussed included:
- Datacenter electrical usage preventing new houses being built in West London.
- The link between climate change, heatwaves, and datacenter uptime – and how it all ties in to our most important institutions.
- The role of datacenters in the future of the data economy.
- Will datacenters based in space or underwater become widely used?
- How his role has changed since joining DCD as a reporter in 2017.
- The different challenges involved in managing a news website and publishing a 90-page magazine
- How many pitches he reads a day, and what separates the winners from the losers (or the junk folder),
Attribution:
Music used under Creative Commons license: Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Daniel Harrington and Tom Clayton from Resonance go over the biggest news in B2B tech and predict what upcoming headlines to watch out for next. Will Microsoft or Google be the winner for the best AI chatbot-powered search engine? How will stock changes affect upcoming headlines? What does this all have to do with the cloud? And why will it alter the data economy?
Check out this episode on our website: www.resonancecrowd.com
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Daniel Harrington and Matthew Kirtley from Resonance go over the biggest news in B2B tech and predict what upcoming headlines to watch out for next. What happens now Tech Nation's closed down? How strong is the lawsuit against OpenAI and GitHub's Copilot? Is the UK's semiconductor strategy clear enough? And what effect will sweeping layoffs have on the global talent pool?
Check out this episode on our website: www.resonancecrowd.com
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Daniel Harrington and Chris Noade from Resonance go over the biggest news in B2B tech and predict what upcoming headlines to watch out for next follow, as always.
This week's topics:
- Hackers target the Royal Mail.
- Is Twitter the culprit as 200 million user profiles appear on the dark web?
- Microsoft plans to invest $10bn in OpenAI and integrate ChatGPT into MS Office.
Check out this episode on our website: www.resonancecrowd.com
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
2022 was a monumental year in B2B tech, and Wavelength took you through all the highs and lows. With an industry in the process of reinvention, Daniel Harrington is joined by Jamie Nightingale and Alex Izza to go over Resonance's headline predictions from the last eight months, what we got right, and where it's all going next.
The big topics:
- The Online Safety Bill
- Big Tech stock drops and layoffs
- Generative AI takes the front seat
- Elon Musk buys Twitter
- Crypto fraud: Sam Bankman–Fried and Ruja Ignatova, the ‘Crypto Queen’
- The ‘Chip Wars’ between the U.S. and China
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
This week we have a special guest! Ben Wodecki, Assistant Editor at AI Business, comes on to discuss all things ChatGPT and Generative AI with Daniel Harrington.
We talk about:
- What's made ChatGPT an overnight celebrity.
- Concerns about bias and misinformation.
- Incoming copyright and IP infringement lawsuits.
- Potential use-cases and the competitive landscape with Meta, OpenAI, and DeepMind.
- What's coming next in the field of Generative AI.
Check out this episode on our website here: https://www.resonancecrowd.com/blog/wavelength-ai-business-ben-wodecki-interview-chatgpt
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Daniel Harrington and Marin Counter from Resonance go over the biggest news in B2B tech and predict what upcoming headlines to watch out for next follow, as always.
This week's topics:
- Elon Musk buys Twitter; fires half the staff
- Crypto exchange FTX collapses, embarrasses investors
- OpenAI releases ChatGPT to rapturous applause
Check out this episode on our website here: https://www.resonancecrowd.com/blog/wavelength-twitter-musk-firings-chatgpt-poetry
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Daniel Harrington and Rob Preston from Resonance go over the biggest news in B2B tech and predict what upcoming headlines to watch out for next.
This week's topics:
- The chip war between the U.S. and China reaches new heights.
- The US's new AI Bill of Rights.
- The European Commission makes it easier for you to sue AI.
- Tesla presents its humanoid, plant-watering robot: Optimus.
- A roundup of previous stories.
Check out this episode on our website here: https://www.resonancecrowd.com/blog/tag/podcast?hsLang=en
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Daniel Harrington and Anya Bickerton from Resonance go over the biggest news in B2B tech and predict what upcoming headlines to watch out for next.
This week's topics:
- Nvidia unveils new GPUs, and new AI services, at GTC.
- Ofcom launches probe of Google, Microsoft, and Amazon's cloud dominance.
- 17-year-old Uber and Rockstar hacker arrested.
- Getty Images bans AI-generated art.
- The UN election set to decide the fate of the internet
Check out this episode on our website here: https://www.resonancecrowd.com/blog/wavelength-teenage-uber-hacker-banned-ai-art
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Daniel Harrington and Alexander Orbell from Resonance go over the biggest news in B2B tech and predict what upcoming headlines to watch out for.
This week's topics:
- Kwasi Kwarteng blocks the Chinese purchase of Pulsic, a UK electronics firm, citing security concerns.
- Data centre water usage is in the spotlight as Thames Water prepares a hosepipe ban.
- Amazon pushes for a greater share of the US healthcare market.
- Google makes changes to SEO; prioritises 'helpful content'.
- Meta lets an algorithm choose 60 employees to fire.
Check out this episode on our website here: https://www.resonancecrowd.com/blog/wavelength-thirsty-data-centres-google-helpful-seo-changes
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Daniel Harrington and Laura Cameron from Resonance go over the previous fortnight's biggest news in tech, and predict the upcoming headlines to watch out for.
This week's topics:
- BlenderBot 3 caught spouting controversial statements.
- The NHS 111 cyberattack.
- Rishi Sunak's plans for AI in the classroom.
- Home Office to use facial scanning to track convicted migrants.
- Zhao Weiguo, Chinese semiconductor tycoon, goes missing.
Check out this episode on our website here: https://www.resonancecrowd.com/blog/wavelength-blenderbot-mouths-off-nhs-under-cyberattack
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Daniel Harrington and Jamie Nightingale from Resonance go over the previous fortnight's biggest news in tech, and predict the upcoming headlines to watch out for.
This week's topics:
- Meta hits rough ground with first-ever quarterly drop in revenue.
- US Congress passes bill to boost domestic semiconductor manufacturing.
- Energy-tech provider and renewables supplier Octopus angles for £1bn Bulb purchase.
- WhatsApp announces refusal to lower encryption standards for governments.
- Oracle cuts marketing and CX staff – gains a perception problem.
Check out this episode on our website here: https://www.resonancecrowd.com/
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Dan H. and Dan L. from Resonance go over the previous fortnight's biggest news in tech, and predict the upcoming headlines to watch out for.
This week's topics:
- The UK's Online Safety Bill hits the rocks as Boris Johnson resigns.
- BT workers vote to strike; while Amazon promises new 8,000 jobs.
- The Log4j vulnerability is set to remain for a decade.
- Drone superhighway to link South-East England to the Midlands.
- Netflix implements new ad-supported tier with Microsoft as a Partner.
- The James Webb Telescope's new photos, and Apple Pay's class action lawsuit.
Read the show notes here, including new research from SambaNova Systems.
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Dan H. and Tom C. from Resonance go over the previous fortnight's biggest news in tech, and predict the upcoming headlines to watch out for.
This week's topics:
- Recent Supreme Court decisions and the importance of data privacy.
- The hunt for the 'Cryptoqueen', Dr Ruja Ignatova.
- The Ryder review into the use of biometric data.
- Changes to UK copyright law; giving AI more training data.
- Broadcom set for lengthy antitrust investigation over VMWare acquisition.
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Dan H. and Sarah from Resonance go over the previous fortnight's biggest news in tech, and predict the upcoming headlines to watch out for.
This week's topics:
- The UK Government's new Digital Strategy in Healthcare.
- Big Tech's Hiring Freeze.
- Apple's Buy Now, Pay Later announcement.
- Keeping up with the Musks. Elon Musk finds himself in hot water once again.
- Google's LaMDA AI - sentient, or publicity stunt?
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Dan H. and Chris from Resonance go over the previous fortnight's biggest news in tech, and predict the upcoming headlines to watch out for.
This week's topics:
- Frontier: the world's first exascale supercomputer.
- Broadcom's acquisition of VMWare.
- The EU forces Apple to accept USB-C charging.
- Updates on the US's American Data Privacy and Protection Act, and the UK's Data Reform Bill.
- Axon, formerly Taser, shocked as school drones proposal backfires.
Music used under Creative Commons license:
Covert Affair by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3558-covert-affair
License: https://filmmusic.io/standard-license
Dan H. and Alex O. from Resonance go over the previous fortnight's biggest news in tech, and predict the upcoming headlines to watch out for.
This week's topics:
- Clearview and DeepMind's data privacy breaches.
- ARM's imminent listing on the NASDAQ.
- The Bitcoin crash: Tether, Luna, etc.
- An update on Musk's $44bn Twitter takeover.
Music used under Creative Commons license:
Space Jazz by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/8328-space-jazz
License: https://filmmusic.io/standard-license
Dan H. and Dan L. from Resonance go over the previous fortnight's biggest news in tech, and predict the upcoming headlines to watch out for.
Music used under Creative Commons license:
Space Jazz by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/8328-space-jazz
License: https://filmmusic.io/standard-license