Digital ID & Me - SoundSage

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The rise of Agentic AI is shifting the economy from human-initiated to agent-initiated transactions. As AI agents begin booking travel, authorizing payments, and acting on our behalf, a new trust challenge emerges: How do we verify an agent’s authority, accountability, and legitimacy?

In this episode of Trust Talks & Digital Dives, we explore the Agent Payment Protocol (AP2) and the emergence of Know Your Agent (KYA). We’ll dive into how Verifiable Credentials (VCs) act as the tamper-proof ‘connective tissue’ for digital contracts, ensuring non-repudiable accountability. By bridging these protocols with the travel industry’s fragmented regulatory landscape, we are building a ‘Minimum Viable Future’—where identity, consent, eligibility, and payment flow in a single, seamless motion.

Guests:

José Israel Castro, Identity Solutions Senior Manager, North America & Central America at Facephi
Mike Luparelli Mathieu, Product Innovation Director at Facephi

Moderator: Joni Brennan, President at DIACC

Key Discussion Topics & Questions

We’ve spent decades perfecting 'Know Your Customer' (KYC). Why are you arguing that in the next three years, 'Know Your Agent' (KYA) will actually be the more critical security framework for the travel and payment industries?
Travel is notoriously fragmented—between airlines, hotels, and border control, the 'last mile' of a seamless journey always seems out of reach. How do Verifiable Credentials (VCs) solve the consent problem without requiring a single, global database?
If an AI agent books a non-refundable hotel room by mistake, who is on the hook? How do cryptographically signed digital contracts ensure that agentic transactions are actually non-repudiable?
You’ve coined the term 'Minimum Viable Future.' What does a travel experience actually look like when identity, eligibility, and payment move together in 'one motion'?
Are there any last remarks or recommendations you would like to share with the audience?

References & Resources

Facephi: https://facephi.com/en/
Facephi & IATA Partnership: https://facephi.com/en/news/we-partnered-with-iata-to-drive-100-digital-air-travel/

Get to Know

José Israel Castro: https://www.linkedin.com/in/jose-israel-castro-m-10330952/
Mike Luparelli Mathieu: https://www.linkedin.com/in/msluparellimathieu/
Joni Brennan: https://www.linkedin.com/in/jonibrennan/

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In this episode of Trust Talks & Digital Dives, we explore Canada’s evolving role in combating anti-money laundering (AML) and anti-terrorist financing (ATF) risks on the global stage. Featuring Laurie Clark, Co-founder, Principal, and Director at Canchek Corporation, the conversation examines why Canada continues to face scrutiny despite having strong regulatory frameworks, and how enforcement, coordination, and technology modernization are shaping the future of compliance.

The discussion dives into the realities facing Canadian firms — from escalating regulatory expectations and reputational risks to the growing need for real-time monitoring and automation. We also explore the role of AI-driven compliance tools, the importance of transparency and auditability, and why Canada has the potential to become a global leader in compliance innovation through stronger execution and smarter technology adoption.

Guest: Laurie Clark, Co-founder, Principal, and Director at Canchek Corporation

Moderator: Joni Brennan, President at DIACC

Key Discussion Topics & Questions

Why is Canada under scrutiny when it comes to money laundering and terrorist financing?
How does Canada’s trusted financial ecosystem create both strength and vulnerability?
How has Canada’s AML/ATF regulatory landscape evolved over the last decade?
What did recent FATF evaluations reveal about Canada’s AML performance and implementation gaps?
What are the biggest compliance challenges facing Canadian companies today, especially smaller firms and fintechs?
What are the real-world financial and reputational risks when AML compliance fails?
How can automation and real-time monitoring technologies help firms manage compliance obligations more effectively?
Are regulators becoming more open to AI-driven compliance and monitoring solutions?
What does the next five years of AML/ATF regulation and enforcement in Canada look like?
How can Canadian companies position themselves to lead globally in compliance innovation?

References & Resources

Canchek Corporation: https://www.canchek.com
FINTRAC AML Guidance: https://fintrac-canafe.canada.ca
FATF Evaluation Reports: https://www.fatf-gafi.org

Get to Know

Laurie Clark, Co-founder, Principal, and Director at Canchek Corporation: https://www.linkedin.com/in/smartenupinstitute/
Joni Brennan, President at DIACC: https://www.linkedin.com/in/jonibrennan/

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Season 6 of Trust Talks & Digital Dives begins with a forward-looking conversation on the state of digital trust in Canada and the work ahead.

In this episode, DIACC President Joni Brennan reflects on the real-world impact of today’s fragmented systems, where delays in verifying identity, credentials, and information continue to create friction for individuals and businesses. At the same time, the rise of AI-driven fraud and synthetic identities is reshaping the risk landscape and accelerating the need for more resilient, modern approaches to trust.

Looking ahead, this season will feature voices from across the DIACC community, exploring how collaboration between public and private sectors can help reduce fraud, improve efficiency, and expand access to secure digital credentials.

Building on DIACC’s Strategic Vision 2031, this episode sets the stage for future conversations, focusing on innovation, interoperability, and creating a digital ecosystem that is secure, inclusive, and trusted by all Canadians.

Subscribe to DIACC’s Trust Talks & Digital Dives Podcast and share it with a friend: https://diacc.ca/podcasts/

Learn More & Stay Connected:

Check out the DIACC Strategic Vision 2031: https://diacc.ca/strategic-vision-2031/
Connect with us on LinkedIn: https://www.linkedin.com/company/mydiacc/?originalSubdomain=ca
About DIACC: https://diacc.ca

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In this mini-episode of Trust Talks & Digital Dives, we explore the pressures shaping today’s auto finance sector and how trusted digital identity verification can ease those challenges. With rising fraud risks and shifting consumer expectations, lenders and dealers face mounting costs and operational hurdles.

Our discussion with Anne-Marie Kelly, Pulkit Arora, and Leigh Day looks at how digital identity tools help reduce fraud, streamline financing flows, and save organizations money while protecting customers. Together, we highlight practical ways in which identity verification strengthens trust in auto finance and preview themes that will be expanded upon during the September 23 webinar.

Register Here for DIACC’s Information Sharing Session:

Tackling Fraud and Identity Risks in Auto Retail and Finance: https://www.universe.com/events/diacc-s-information-sharing-session-tackling-fraud-and-identity-risks-in-a-tickets-6CWJFY

DIACC Automotive Retail Sector Resources:

https://diacc.ca/auto-dealers/

Get to Know Our Guests:

Anne-Marie Kelly, Head of Fraud at Paays
Pulkit Arora, Founder & CEO at Dabadu
Leigh Day, Business Development at Yoti Canada

Moderator:

Joni Brennan, President at DIACC:

Key Discussion Topics & Questions:

What market pressures and fraud challenges are auto lenders and dealers facing today, and how are these impacting both businesses and customers?
How can digital identity verification help reduce fraud and save money in the auto finance process, while still keeping the customer experience smooth?

References

Paays
Dabadu
Yoti
DIACC

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In this episode of Trust Talks & Digital Dives, we delve into the growing threat of money mule accounts, a significant challenge in financial fraud where criminals exploit stolen identities to launder illicit funds. Our discussion features Facephi, a leader in digital identity verification solutions, as we dive into the challenges in detecting mule accounts and how advanced biometric technology, including facial recognition and liveness detection, helps combat identity document fraud. We also examine how AI-powered identity verification enables financial institutions to detect suspicious activity while maintaining a seamless customer experience. Finally, we look ahead at how innovations will shape the future of fraud prevention and financial security.

Guest: José Israel Castro, Senior Identity Solutions Manager at Facephi
Moderator: Joni Brennan, President at DIACC

Key Discussion Topics & Questions

1. How do criminals use stolen identities to open money mule accounts, and why is this a growing financial fraud problem?

Criminals are increasingly relying on money mule accounts to move illicit funds tied to scams, phishing attacks, and organized financial crimes. These accounts are opened using stolen, leaked, or synthetic identities, which are often obtained through data breaches or social engineering. Once created, the accounts are used to receive, transfer, and withdraw money, making it more difficult to trace the origin of fraudulent transactions.

There are three main types of mule accounts:

Complicit mules: Opened with fake or stolen identities and directly operated by criminals.
Willing mules: Individuals who knowingly let their accounts be used in exchange for a commission.
Unwilling mules: Victims who are manipulated into transferring money, unaware they’re aiding criminal activity.

This issue is rapidly escalating. According to SEPBLAC, up to 5% of global GDP, around $2 trillion, is laundered each year, and over 4 million fraudulent accounts were identified globally in the last year alone.

To understand how this works in real life, here are two real-world examples of authorized fraud, cases where victims themselves perform the transactions under deception, making detection even harder:

Case: “The fake bank call” (unwilling mule)

Ana receives a call from someone claiming to be from her bank’s security team.
The fraudster knows some of her details (full name, ID digits, recent transactions), increasing credibility.
She’s been informed of suspicious activity and asked to transfer her funds to a “safe” account.
Under emotional pressure, she voluntarily transfers €6,000 using her usual device and 2FA.
The receiving account belongs to a mule, who immediately withdraws the money.
Since Ana authorized the transaction, it's considered valid despite being a scam.

Case: “WhatsApp identity scam” (willing or complicit mule)

Marta receives a message from an unknown number claiming to be her son: “Hi mom, this is my new number.”
Hours later, “her son” asks her to urgently pay a phone bill since he lost access to his bank.
Marta transfers €980 to the account provided, trusting the request.
Only later does she learn her son never changed his number. A mule used the account to withdraw the funds.

These examples show how easily fraudsters exploit emotional trust and identity data, bypassing traditional security systems. Since transactions appear technically legitimate, banks may struggle to detect or reverse them, especially when the recipient is a mule using a verified identity.

That’s why fighting mule accounts requires a new layer of defence, continuous identity verification, behavioural biometrics, and anomaly detection powered by AI, to go beyond credentials and assess intent, context, and behaviour in real time.

This isn’t just a compliance challenge. It’s a growing threat to the integrity of the entire financial system.

2. What are the biggest challenges in detecting mule accounts, and how can advanced digital identity solutions, like Facephi, help combat this issue?

One of the biggest challenges is that traditional systems are designed to detect unauthorized access, such as Account Takeover (ATO) attacks. Still, they’re not prepared to identify mule accounts, especially when it comes to voluntary or involuntary types.

At Facephi, we focus on proactive detection, and that completely changes the game.
We use three main approaches:

Pre-fraud signals: We analyze early warning signs from the moment the account is opened, including transactions, banking channels, and devices shared between accounts.
Dynamic risk scoring: We employ a dynamic classification of accounts, enabling us to assign a risk score and anticipate potential fraudulent activity.
Collaborative intelligence: We promote secure and privacy-compliant data sharing between financial institutions to detect fraud patterns at scale.

This enables us to stop fraud schemes before they’re activated, not after.

3. How does biometric technology, including facial recognition and liveness detection, strengthen prevention efforts against identity document fraud?

The user verification process we use at Facephi leverages biometric data to validate a person’s identity, while also ensuring the document they’re using is legitimate.

First, the user scans their ID document using automated OCR technology, which instantly extracts the data. In the same step, the document’s authenticity is verified.

Then, the user takes a selfie, and our passive liveness detection confirms that it’s a real person in front of the camera, not a spoofed photo or video. We then match the facial features with the document image to ensure they align.

The process concludes with advanced verification steps, including checks on age, location, device, and cross-references with official databases, watchlists, or self-exclusion schemes.

If a financial institution needs even stronger authentication, it can also add other biometric modalities, such as voice, fingerprint, or behavioural biometrics, for continuous, silent verification.

In short, these technologies not only prevent the use of fake or stolen documents, they raise the bar for security without compromising the user experience.

4. How can financial institutions use AI-powered identity verification to detect and stop suspicious accounts without causing friction for legitimate customers?

Our system, powered by AI and machine learning, constantly evolves to identify new fraud threats. This enables us to analyze large volumes of data in real-time and detect suspicious patterns, without interrupting legitimate users.

Additionally, when we combine AI with behavioural biometrics, we significantly reduce false positives. That means fewer unnecessary blocks and a much smoother experience for genuine customers.

5. How will innovations in digital identity solutions, such as those developed by Facephi, shape the future of fraud prevention and financial security?

At Facephi, we’re working to build a future driven by intelligent, adaptive, and collaborative solutions. We don’t just develop technologies to verify identities; we create comprehensive platforms that help institutions anticipate fraud before it happens.

This includes multibiometric authentication, document verification, behavioural analysis, consortium intelligence, and early detection of mule accounts.

Our goal is to protect users, shield institutions, and give the financial sector the tools it needs to become more resilient against any threat.

Yes, digital identity will not only serve as a layer of protection but also become the core of financial security in the future.

References:

Facephi
DIACC

Get to Know:

José Israel Castro, Senior Identity Solutions Manager at Facephi
Joni Brennan, President at DIACC

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In this episode of Trust Talks & Digital Dives, we explore the real-world impact of digital identity on critical societal challenges. Featuring experts from the Human Technology Foundation, EY, and McCarthy Tétrault, we discuss key insights from the Human Technology Foundation’s 2024 report on digital identity implementation, “Unlocking Digital Identity—Insights from Use Cases for Enhanced Implementation, Trustworthiness, and Individual Empowerment.”

Our conversation covers age verification for online safety, managing health data, securing electronic voting, and authenticating content generated by AI. How can digital identity enhance security and privacy while empowering individuals? What are the challenges and risks? Tune in as we explore solutions that strike a balance between innovation, regulation, and user trust in the evolving digital landscape.

Guests:

Charles Morgan
- National Co-Lead, Cyber/Data Group at McCarthy Tétrault & Board Member, HTF
Jen Mossop-Scott
- Deputy Leader, Tech Strategy & Transformation, EY Canada

Moderator: Joni Brennan, President, DIACC

Interview Questions:

Key Takeaways: What are the key takeaways from the 2024 Human Technology Foundation report on digital identity?
Age Verification and Minors: Age verification and protecting minors online are growing concerns.
- What are the challenges, and how can digital identity solutions help?
Electronic Voting: As electronic voting gains traction, concerns about security and integrity remain.
- What role does digital identity play in mitigating these risks?
AI-Gen Content: AI-generated content is increasingly sophisticated.
- How can digital identity be leveraged to verify content authenticity and combat misinformation?
Health Data Management: Managing health data securely while ensuring efficient healthcare delivery is a complex task.
- How do the report’s recommendations balance privacy, accessibility, and interoperability?
Next Steps: What steps should governments, businesses, and technology providers take to build public confidence in digital identity initiatives?

References:

Unlocking Digital Identity—Insights from Use Cases for Enhanced Implementation, Trustworthiness, and Individual Empowerment Paper
Human Technology Foundation
Mccarthy Tétrault
EY
DIACC

Get to Know:

Charles Morgan, National Co-Lead, McCarthy Tétrault & Board Member, HTF
Jen Mossop-Scott, Deputy Leader, Tech Strategy & Transformation, EY Canada
Joni Brennan, President, DIACC

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Digital trust is transforming industries, including the agriculture and agri-food sectors. The DIACC’s Digitizing Traceability of Agriculture and Food (DTAF) Special Interest Group (SIG) recently published a groundbreaking report outlining key challenges, opportunities, and recommendations for strengthening digital trust in this vital sector.

In this episode, experts from Agriculture and Agri-Food Canada (AAFC) and the University of Guelph will discuss the findings of the DTAF SIG report. We will explore how digital identity, verifiable credentials, and data governance play critical roles in food supply chain security, regulatory compliance, and sustainability.

From traceability and fraud prevention to farmer data ownership and interoperability, we’ll discuss how digital trust solutions can modernize agriculture, empowering producers, regulators, and consumers.

Join us as we explore the future of digital identity in Canada’s agri-food ecosystem and how collaboration between the public and private sectors can accelerate innovation.

Guests:

Élise Legendre (LinkedIn), Chief Data Officer at Agriculture and Agri-Food Canada (AAFC)
Rozita Dara (LinkedIn), Associate Professor, PhD, CIPT at the University of Guelph

Host:

Joni Brennan (LinkedIn), President at DIACC

Key Discussion Questions:

What was the motivation behind the DTAF SIG report, and what key challenges does it address?
How does digital trust impact food production, supply chain management, and consumer confidence?
How can verifiable credentials support farmers, regulators, and food businesses to ensure compliance and efficiency?
What role does data governance play in ensuring transparency and security in the agriculture and agri-food sector?
How can self-sovereign identity (SSI) and decentralized solutions benefit farmers and producers?
What are the industry's most significant fraud and food safety risks today?
How can digital trust solutions mitigate supply chain vulnerabilities and ensure fair trade practices?
How can the Canadian government and private sector collaborate to accelerate the adoption of digital trust in the agricultural sector?
What global best practices should Canada consider when implementing digital trust in the agri-food sector?
How can advancements in digital trust benefit Canadian farmers, food producers, and consumers over the next five years?
What emerging technologies (AI, IoT, blockchain) could further enhance digital trust in agriculture?

What Can Listeners Do?
The DTAF SIG report outlines several key recommendations that listeners, whether in government, industry, or academia, can act upon:

Adopt a digital trust framework: Encourage agricultural organizations and policymakers to implement trusted and agreed-upon auditable criteria that enhance efficiency and security.
Engage in cross-sector collaboration: Farmers, technology providers, regulators, and industry leaders should work together to develop interoperable digital trust solutions.
Advocate for regulatory modernization: Governments can update policies and frameworks to support secure, privacy-enhancing digital credentials in the agriculture and food safety sectors.
Explore verifiable credential adoption: Organizations can pilot and deploy digital identity solutions to streamline processes like traceability, compliance, and fraud prevention.
Join DIACC & contribute to the dialogue: DIACC provides an information-sharing and collaboration ecosystem to help shape the future of digital trust in every sector.

Tune in to gain insights into how digital trust shapes the future of food security, sustainability, and efficiency in Canada’s agriculture sector!

Read the DIACC DTAF SIG Report

Digitizing Traceability of Agriculture and Food

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The future of travel is digital, and secure digital credentials are at the forefront of this transformation. In this episode of the DIACC podcast, we bring experts from AAMVA, ICAO, and MATTR to explore the evolution of technologies, capabilities and frameworks for using digital credentials for travel. Our discussion will cover global interoperability, privacy-enhancing verification methods, regulatory considerations, and the role of trust frameworks in enabling seamless and secure domestic and cross-border movements. We will also examine the potential impacts of emerging standards, mobile driver’s licenses (mDLs), and digital travel credentials (DTCs) in shaping the future of identity verification in aviation and beyond.

Join us as we uncover how these innovations drive efficiency, improve traveller experience, and strengthen security in the digital age.

Guests:

Ciaran Carolan (LinkedIn), PKD Program Manager, ICAO (International Civil Aviation Organization)
Adam Lemmon (LinkedIn), Director of MATTR Labs at MATTR
Michael McCaskill (LinkedIn), Vice President, Identity Management Programs and Services at AAMVA (American Association of Motor Vehicle Administrators)

Host:

Joni Brennan (LinkedIn), President at DIACC

Discussion:

Standardization & Interoperability: What are the key international standards shaping digital travel credentials today, and how do AAMVA, ICAO, and MATTR uniquely contribute to global interoperability?
Privacy & Security Considerations: How do digital credentials balance security requirements with privacy-enhancing principles to protect travellers' personal information?
Benefits to Adopters: What are the key benefits of digital credentials for stakeholders, including travellers, airlines, hotels, and governments, and how can digital credentials enhance efficiency, security, and the overall travel experience?
Adoption & Implementation Challenges: What are the biggest challenges in implementing digital travel credentials at scale, and how can governments and industry partners collaborate to address them?
Role of Trust Frameworks & Digital Identity Ecosystems: How do trust frameworks (governance and risk management frameworks) support the secure deployment of digital credentials for travel?
Future Outlook & Industry Collaboration: What advancements in digital credentials can we expect in travel and tourism in the next five years, and how can different stakeholders collaborate to accelerate adoption?

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This episode of Trust Talks & Digital Dives explores how decentralized identity transforms digital trust, user empowerment, and compliance with evolving privacy regulations. Joining us is Darrell Geusz of Ping Identity, a global leader in identity security. Darrell explains how decentralized identity works, its value to organizations, and how Ping Identity is helping lead the charge.

Curious about how your organization can embrace decentralized identity? Learn more from Ping Identity and discover how you can participate in building a privacy-centric digital future.

Guest: Darrell Geusz, PingOne Neo Product Lead, Ping Identity
Host: Joni Brennan, President, DIACC

Topics Covered:

What is decentralized identity, and why is it important?
Empowering users with control over personal data
Real-world adoption: Who's using decentralized identity today
Ping Identity’s strategy and tech in this space
Regulatory alignment (GDPR, Digital Charter, etc.)
Common barriers to adoption — and how to overcome them
The future of identity: What’s next for decentralized solutions

Resources Mentioned:

PingOne Neo: pingidentity.com/en/lp/ac/pingone-neo.html
Darrell’s LinkedIn: linkedin.com/in/darrell-geusz-72a8324
Verifiable Credentials Guide: hub.pingidentity.com/decentralized-identity/verifiable-credentials-decentralized-identity
DIACC's LinkedIn: linkedin.com/company/mydiacc/
Joni's LinkedIn: linkedin.com/in/jonibrennan/

T2D2 features DIACC members, non-profits, and governments. To recommend a topic or guest contact podcast@diacc.ca.

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🎧 BONUS EPISODE – Post-Election Reflections with Kelly Hutchinson

In this special bonus episode, DIACC President Joni Brennan is joined by Kelly Hutchinson, Digital Practice Lead and Public Affairs Counsellor at Compass Rose, to unpack the results of Canada’s recent federal election and what they mean for the future of digital trust, innovation, and collaboration. Together, they explore what the post-election signals mean for Canada's digital economy and how the public and private sectors can work together to keep Canadians safe, connected, and empowered.

🔍 What’s Inside:

00:00 – Welcome and introduction
01:15 – Election signals that could shape Canada’s digital future
06:42 – Impacts on digital trust, identity, and modernization efforts
12:20 – How DIACC and its members can support cross-sector collaboration
17:45 – Priorities for the next 12–18 months
23:05 – What gives Kelly optimism for Canada’s digital journey ahead

📌 Key Topics Covered:
Building digital trust and verifying identity securely
Reducing fraud and scams in a rapidly shifting environment
Strengthening cross-sector collaboration across political lines
Unlocking Canada’s economic potential through digital innovation
Ensuring choice, control, privacy, and security for Canadians at the center of every solution

Whether you’re in government, tech, finance, or academia, this episode is for anyone working to strengthen digital systems and protect people in Canada’s evolving digital economy.

📣 Like, comment, and subscribe to stay updated on future episodes.

👉 Follow the conversation on LinkedIn:

DIACC: https://www.linkedin.com/company/mydiacc/
Compass Rose: https://www.linkedin.com/company/compass-rose-ottawa/
Joni: https://www.linkedin.com/in/jonibrennan/
Kelly: https://www.linkedin.com/in/hutchonthehill/

📺 Watch now:

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Episode Summary:

In this episode of Trust Talks & Digital Dives, we take you behind the scenes of what it means to earn and uphold trust in Canada’s digital identity ecosystem. Our guests dive deep into the DIACC Pan-Canadian Trust Framework (PCTF) Certification—what it is, why it matters, and how it’s helping companies like Treefort Technologies lead the way in secure, fraud-resistant digital verification.

Topics covered include:

How Treefort mitigates fraud using certified identity verification tools
Why PCTF certification is a game-changer for the legal and financial sectors
What goes into the certification process and how it supports global interoperability
Real-world insights from readiness and audit advisors
Practical advice for organizations considering their own digital trust journey

Moderator:

Joni Brennan - President, DIACC, https://www.linkedin.com/in/jonibrennan/

Featured Guests:

Jay Krushell – Chief Legal Officer, Treefort Technologies, https://www.linkedin.com/in/jay-krushell-859914233/
Ray Kimble – Founder and CEO, KUMA, https://www.linkedin.com/in/raykimble/
Steve Pannifer – Managing Director, Consult Hyperion, https://www.linkedin.com/in/steve-pannifer/
Ruth Puente – PCTF Certification Lead, DIACC, https://www.linkedin.com/in/ruth-puente-beledo/

Whether you're a tech leader, policymaker, or just curious about how digital trust is evolving in Canada and around the world, this episode offers valuable insights into the certification processes shaping secure digital ecosystems.

Tune in and explore how collaboration, standards, and certification are building the foundations of digital trust.

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This episode welcomes you to season 5 of Trust Talks & Digital Dives with a look at what's ahead!

Get to know Joni - https://www.linkedin.com/in/jonibrennan/
About DIACC - https://diacc.ca

Insightful conversations thrive through person-to-person sharing!

Please subscribe and share T2D2 with a friend!

To recommend a topic for a future episode, message podcast@diacc.ca

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This episode features a special guest from DIACC member Yoti, Julie Dawson. Julie is Yoti’s Chief Policy and Regulatory Officer. We’ll dive deep into the nuances around age estimation, verification, and assurance, which leverage techniques like data minimization to protect privacy. Our discussion covers policy and technology trends that are visible today and provides straightforward advice for how this space will develop in the future.

Get to know Julie - https://www.linkedin.com/in/juliedawson/
About Yoti - https://www.yoti.com/

Get to know Joni - https://www.linkedin.com/in/jonibrennan/
About DIACC - https://diacc.ca

Episode References

FaceBook Age Verification - https://about.fb.com/news/2022/12/facebook-dating-age-verification/
ISO standard - https://www.iso.org/standard/88143.html#lifecycle
IEEE document - https://standards.ieee.org/ieee/2089.1/10700/

Please subscribe and share T2D2 with a friend!

Insightful conversations thrive through person-to-person sharing!

To recommend a topic or guests for a future episode, message podcast@diacc.ca.

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This episode of Trust Talks & Digital Dives features a very special industry-leading guest. DIACC member EY's Global Responsible AI Co-Lead, Cathy Cobey, joins us.

Cathy brings deep expertise in guiding organizations in responsibly adopting AI while managing operational risks and building and maintaining digital trust. Her insights into AI, verification, and digital trust will provide valuable perspectives as we explore technology and governance's future and present state. Let's dive into digital trust with Cathy!

Get to know EY - https://www.ey.com/en_ca

Follow Cathy on LinkedIn - https://www.linkedin.com/in/cathycobey/

Episode References

EY.ai | EY - Global - https://www.ey.com/en_gl/services/ai/platform
Can deepfakes translate into deep trouble for Canadian businesses? | EY Canada - https://www.ey.com/en_ca/forensic-integrity-services/can-deepfakes-translate-into-deep-trouble-for-canadian-businesses

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This episode features a fantastic lineup of guests who join us to share insights and experiences gained through the DIACC PCTF Trustmark Certification Program. We'll discuss the value of certification for service providers, the importance of a three-year certification cycle, including annual surveillance audits, the benefits of leveraging a readiness advisor to lay the groundwork for a successful certification journey, and the opportunity to meet and lead the international ecosystem through certification. We also connect the benefits of certification with the urgency to reduce and wipe out fraud - specifically regarding title insurance, real estate, and legal transactions.

If you're passionate about risk mitigation and building trust through assurance practices, this episode is for you!

Host:

Joni Brennan, President, DIACC https://www.linkedin.com/in/jonibrennan/

Guests:

John Rider, Sr. Vice President Retail and Commercial Title Insurance, Chicago Title https://www.linkedin.com/in/johnvrider/
Ray Kimble, CEO and Founder, KUMA https://www.linkedin.com/in/raykimble/
Steve Pannifer, Managing Director, Consult Hyperion https://www.linkedin.com/in/steve-pannifer/
Ruth Puente, Certification Program Lead, DIACC https://www.linkedin.com/in/ruth-puente-beledo/

Get to know:

Chicago Title Canada https://chicagotitle.ca/
KUMA https://kuma.pro/
Consult Hyperion https://chyp.com/
DIACC https://diacc.ca

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In this episode of T2D2, I'm honoured to host yet another exceptional guest. Today, we have Sami Khoury, head of the Canadian Centre for Cyber Security, or the Cyber Centre for short. As the head of the Cyber Centre, Sami serves as the primary source of expert advice, guidance, services, and support on cyber security for government entities, critical infrastructure, owners, operators, the private sector, and the Canadian public.

Sami embarked on his career at the Communication Security Establishment (CSE) in 1992, where he initially acted as a research engineer specializing in the impact of emerging multimedia communications technologies over the years. He’s held various operational and leadership roles at CSE. More recently, he served as assistant deputy minister for enterprise, technologies and solutions. In this capacity, he was the CSE's Chief Officer. Sami’s contributions have been recognized through various accolades, including the Queen Elizabeth Diamond Jubilee Medal and Apex Award for Excellence and Innovation.

On a personal note, as this podcast has grown, it's been a privilege to interview Canadian and international luminaries like Sami. We look forward to continuing to learn from him and from the many dedicated individuals who work for and with the Cyber Centre. With that... Let's Dive into digital trust with Sami!

Get to know Sami Khoury https://www.linkedin.com/in/sami-khoury-1a263422/
About the Cyber Centre https://www.cyber.gc.ca/en
Get Cyber Safe https://www.getcybersafe.gc.ca/en
ITSP 30.031v3 User Authentication Guidance for Information Technology Systems https://www.cyber.gc.ca/en/guidance/user-authentication-guidance-information-technology-systems-itsp30031-v3
Get to know Joni Brennan https://www.linkedin.com/in/jonibrennan/
About DIACC https://diacc.ca/

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This episode features Debbie Gamble, industry leader and Group Head, Chief Strategy and Marketing Officer at Interac.

Joining DIACC's President Joni Brennan in this episode is the remarkable Debbie Gamble, an influential leader whose work in financial technology and digital solutions has paved the way for future generations. Debbie’s expertise and visionary approach have set her apart as a true leader in our industry. Stay tuned as we explore her journey, insights, and the impact of her leadership in the digital economy.

Debbie drives Interac's innovation strategy and mines for new venture and partnership opportunities. Her firsthand experience as an entrepreneur and with such innovations as mobile commerce, digital verification and cryptocurrency solutions make her one of the country’s most seasoned authorities on the digital economy. In 2021, Debbie Gamble was recognized as one of the most influential women in payments by Payments Source.

Debbie has been recognized as: Top 50 Canadian Executives, FemTech Leader of the Year, Top 25 Women in Payments, Top 50 Women in FinTech, Distinguished Payments Professional.

Interac helps you get more out of life - Whether buying your morning coffee, paying back a friend, evolving your business’ payment system or verifying your identity on a participating government website, Interac helps you stay in control of your money and provides convenient digital access to verify and authenticate your data so you can get more out of life.

If you enjoy our content, please subscribe and share it with a friend! Insightful conversations thrive through person-to-person sharing!

To recommend a topic or guests for a future episode, message podcast@diacc.ca.

Get to know Debbie - https://www.linkedin.com/in/dgamble/

About Interac - https://www.interac.ca/en/

Get to know Joni - https://www.linkedin.com/in/jonibrennan/

About DIACC - https://diacc.ca

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In this episode of Trust Talks & Digital Dives (T2D2), we explore the importance of modernizing lawyer-client identity verification processes. Our guests share perspectives from Law Societies, Treefort Technologies, and Vaultie. We delve into the challenges and opportunities presented by digital transformation in legal practices. We discuss the impact of relaxed requirements during the pandemic, the principles guiding future-proofing and modernization efforts, and the characteristics legal professionals should look for in client ID verification providers. Join us as we uncover how digital services can enhance the lawyer-client relationship and the future of digital identity verification in the legal sector.

Our guests:

Phil Brown, Senior Counsel, Practice Management, Law Society of Ontario with Federation of Law Societies perspectives
Jay Krushell, Chief Legal Officer, Treefort Technologies, with service provider perspectives
Meyer Mechanic, Founder, Vaultie, with service provider perspectives

Get to know:

Law Society of Ontario
Federation of Law Societies Canada
Treefort Technologies
Vaultie

Follow our guests on LinkedIn:

Phil Brown
Jay Krushell
Meyer Mechanic

References:

Federation of Law Societies Canada Anti-Money Laundering
The Practice Management Helpline
Law Society of Ontario By-law 7.1
Law Society of Ontario resources on virtual verification

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This episode discusses the importance of signalling trust by earning a trustmark through DIACC's PCTF certification program. Services earn PCTF certification through a standardized third-party conformity assessment program. Services that earn a trustmark send a strong signal of trust, indicating that their processes and technologies have been designed with their clients' duty of care as a top priority. If you want to learn how your service can get certified, contact voila@diacc.ca.

Our guests are:

Rakesh Raghupathi: Director of product strategy and partnerships at ATB Ventures.
Ray Kimble: Founder and CEO of KUMA and chairman of the board of the KUMA Foundation. and
Ruth Puente: Trustmark verification program manager at DIACC

Learn more about:

ATB Ventures | Oliu: https://canada.oliu.id/
KUMA: https://kuma.pro/
DIACC PCTF Certification: https://diacc.ca/pctf-certification/

Get to know:

Rakesh: https://www.linkedin.com/in/rakeshraghupathi/
Ray: https://www.linkedin.com/in/raykimble/
Ruth: https://www.linkedin.com/in/ruth-puente-beledo/

Let's dive into digital trust with Rakesh, Ray, and Ruth.

Message podcast@diacc.ca to recommend a topic or guests for a future episode. If you enjoy our content, please subscribe and share it with a friend.

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This episode features one of DIACC's Board of Directors, Iliana Oris Valiente, the Managing Director and Innovation Lead at Accenture in Canada. Iliana spearheads strategic transformations across multiple sectors focusing on emerging technologies like AI and societal trends.

Iliana is an active board member at Sunnybrook Hospital and CPA Ontario, and mentors startups through incubators such as CDL.

Additionally, she’s a published author and frequent speaker at global conferences, and her insights have been featured in various media outlets, including Bloomberg, CNBC, and NPR.

If you enjoy our content, please subscribe and share it with a friend! Insightful conversations thrive through person-to-person sharing.

To recommend a topic or guests for a future episode, message podcast@diacc.ca.

Get to know Iliana - https://www.linkedin.com/in/ilianaorisvaliente/

About Accenture - https://www.accenture.com/

About DIACC - https://diacc.ca

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Message podcast@diacc.ca to recommend a topic or guests for a future episode. If you enjoy our content, please subscribe and share our podcast with a friend.

Special guest: Karan Puri, Associate Vice President and Head of Product, Trusted Credentials, TD Bank
Host: Joni Brennan, President of DIACC

In this episode of Trust Talks & Digital Dives, host Joni Brennan sits down with finance expert Karan Puri to explore the critical role of financial systems in combating human trafficking. Together, they delve into the complex web connecting finance, money laundering, and trafficking, highlighting how financial institutions can play a pivotal role in detection and prevention.

The discussion also explores the power of financial intelligence, the legal frameworks guiding anti-trafficking efforts, and innovative financial tools. Puri emphasizes the importance of corporate responsibility and community engagement in eradicating this global criminal activity.

Tune in to discover how leveraging the foundations of finance can be a powerful tool in the fight against human trafficking.

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In this episode of Trust Talks & Digital Dives, host Joni Brennan, President of DIACC, chats with Fadwa Mohanna, Founder and CEO of One37. Together, they dive into the opportunities and challenges women in leadership face in the digital trust and identity industry. Fadwa shares her stories, insights and experiences gained throughout her career. She shares excellent advice as an entrepreneur, tech innovation, and telecommunications leader. Join us for a conversation that explores the specific ups and downs that women face and the strategies that influence long-lasting and measurable impact that helps more women enter, contribute, and lead the digital trust and identity space. Tune in to better understand how you can contribute to this crucial mission.

If you enjoy our content, please subscribe and share it with a friend! Insightful conversations thrive through person-to-person sharing.

To recommend a topic or guests for a future episode, message podcast@diacc.ca.

Get to know Fadwa - https://www.linkedin.com/in/fadwamohanna/

About One37 - https://one37id.com/

About DIACC - https://diacc.ca

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If you'd like to recommend a topic or guests for a future episode, message podcast@diacc.ca. If you enjoy our content, please subscribe and share our podcast with a friend.

Special guest: Sarah Paquet, Director and chief Executive Officer of FINTRAC
Host: Joni Brennan, President of DIACC

In this episode of Trust Talks & Digital Dives, host Joni Brennan, President of DIACC, chats with Sarah Paquet, Director and Chief Executive Officer of the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). Together, they delve into the crucial topic of leveraging the foundations of the financial regulatory system and its capabilities to combat human trafficking.

Sarah connects her financial sector expertise and passion for helping people, shedding light on how FINTRAC and financial sector organizations play a pivotal role in the fight against human trafficking. She shares insights into the innovative strategies, tools, and collaborations utilized to disrupt and dismantle trafficking networks, emphasizing the importance of data analytics, financial intelligence, and cross-sector public-private partnerships.

Join us for a conversation that explores the intersection of financial regulation and human rights as we uncover how organizations like FINTRAC are working to protect vulnerable individuals and uphold the integrity of our financial systems. Tune in to better understand how you can contribute to this crucial mission

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If you'd like to recommend a topic or guests for a future episode, message podcast@diacc.ca. If you enjoy our content, please subscribe and share our podcast with a friend.

In the age of an Artificial General Intelligence (AGI) fueled digital society, verifying the authenticity of information is more critical than ever. Our podcasts highlight the urgency of establishing and adopting tools to verify information authenticity by connecting the benefits of digital trust and identity verification capabilities that put people's benefits at the centre of the design.

We thread Canadian perspectives through a global digital economy value lens and raise awareness of individuals and organizations on the society-changing benefits and challenges of digital trust and identity. We discuss digital trust and identity concepts and current events with experts and sometimes read and review relevant articles.

DIACC is Canada's largest and most diverse voice on digital trust and identity. We're a not-for-profit association of public and private sector members championing digital trust and identity capabilities with privacy and security built in by design. To learn more about DIACC, visit DIACC.CA.

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In this episode, we explore how the launch of Australia’s ConnectID will be of benefit to its citizens who choose to participate in the digital identity ecosystem.

Join host Joni Brennan, President at the DIACC, as she dives into an insightful conversation with the following guest:

Brad Carr - Chief Innovation Officer at the National Australia Bank

Don't forget to rate this episode and be sure to subscribe. While you're at it, follow us on LinkedIn and Twitter.

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In this episode, we explore the intersection of digital identification and child protection, some of the ways children are being harmed through online technologies and social platforms, and some of the safeguards currently being put in place.

Join host Francois Bedard, Senior Development Officer and Francophone Canada Ambassador at the DIACC, as he dives into an insightful conversation with the following guests:

Julie Dawson, Chief Policy & Regulatory Officer at Yoti
Jacques Marcoux, Director of Research and Analytics for the Canadian Centre for Child Protection (C3P)

Don't forget to rate this episode and be sure to subscribe. While you're at it, follow us on LinkedIn and Twitter.

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In recognition of International Women's Day, we hear from some amazing women leaders who share their perspectives on the importance of encouraging women and girls to pursue their interests in STEM (or STEAM: Science, Technology, Engineering, Arts, and Mathematics) and careers in the digital identity space.

Join host Joni Brennan, DIACC President, as she dives into a terrific and insightful conversation with the following guests:

Elena Dumitrascu, Co-Founder, Credivera
Alexa Abiscott, Chief Legal Officer and Secretary, ApplyBoard
Dr. Louise Maynard-Atem, Board Member and Research Lead, Women in Identity