The Machine Shop Mastery Podcast helps to elevate the importance of the machine shop industry and reveal the secrets of success for machine shops, to inspire other shop owners or would-be shop owners to follow their passions, start and grow their shops to be an economic driver for our economy and their stakeholders.
In this powerful and deeply candid conversation, I sat down with Mark Heston, who first appeared on Episode 51 to share his story of buying and rebuilding an aerospace machine shop specializing in landing-gear components. At that time, the business was on an upward trajectory — improving culture, repricing work, and investing in growth. But behind the scenes, hidden challenges were forming that would ultimately lead to an unexpected and difficult ending.
In this follow-up episode, Mark opens up about what happened next—the liquidity crisis, the missteps in financial due diligence, and the sequence of events that forced him and his partners to file for bankruptcy and sell the company through a Chapter 11 restructuring. He speaks with transparency about what went wrong, what he learned, and what he wishes every buyer, seller, and operator in manufacturing would know before it’s too late.
Together, we explore critical lessons in capitalization, cash-flow management, financial literacy, and the danger of relying on inaccurate numbers. Mark emphasizes the difference between profitability and liquidity—how a shop can look successful on paper but suffocate in reality when cash conversion cycles stretch too far. He also shares why “trust but verify” should be every acquirer’s mantra when reviewing a seller’s books.
This is not a story of failure. It’s a story of brutal honesty, hard-earned wisdom, and resilience. For anyone buying, running, or selling a machine shop, this episode is required listening. It’s a reminder that the toughest conversations often teach the most valuable lessons.
You will want to hear this episode if you are interested in... * (0:53) revisiting Mark’s original episode and the shop’s turnaround story * (3:47) Buying a $7–8 million aerospace landing-gear machine shop in New Jersey * (5:06) The dark, difficult realities of machine shop ownership * (6:13) Check out the SMW Autoblok catalog to leverage RASRAM * (7:38) The two biggest challenges: Unreliable financial data and under-capitalization * (9:45) Liquidity vs. profitability — “cash is oxygen” for any machine shop * (13:25) Doing due diligence right: Stress-testing scenarios and working capital needs * (15:40) The danger of leverage (and when debt turns into a liability) * (17:11) The importance of hiring a trained eye to validate what you’re seeing * (19:08) Focus on the fixing the balance sheet before anything else * (22:19) Customer cancellations, Boeing delays, and a bad material batch * (25:08) How one wrong material spec halted production * (27:17) Don’t let outside processing keep you awake at night * (30:01) Why attention to detail in inspection and receiving matter * (32:05) Capitalization and line-of-credit lessons * (34:36) Growth, pricing decisions, and the danger of being too cautious * (36:30) Job costing challenges and why small shops often fly blind * (39:20) When small-business financials mislead (tax tactics and poor data) * (41:21) The sale, Chapter 11 process, restructuring and new ownership * (44:21) Employee retention and operations continuing * (44:47) Workholding Wisdom: SMW Autoblok’s flexible, automation-ready workholding * (51:10) A reminder why cashflow is king in any market—even thriving ones * (55:42) What to think about (and do) if you’re planning on selling your business * (1:01:26) Make sure you’re not emotionally attached to buying a business * (1:07:00) Why we created Hire MFG Leaders to help you find your next leaders
Resources & People Mentioned * Episode #11 * Episode #51 with Mark * Episode #64 with Jereme Rodgers * Check out the SMW Autoblok catalog to leverage RASRAM * Get the transparency you need from outside processors at Phoenix Heat Treating * Use Hire MFG Leaders to help you find your next leaders
Connect with Mark Heston * Connect on LinkedIn
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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I’ve admired John Saunders for a long time. Most of you probably know him as the force behind the NYC CNC YouTube channel, the Business of Machining podcast, and of course, Saunders Machine Works. John has been creating content, teaching, and inspiring machinists since long before it was “cool” to do so online. In fact, he’s one of the first people I think of when someone says they learned machining from YouTube.
When we sat down for this conversation, I wanted to go deeper than the usual “how’d you get started” story. We talked about the real journey of moving from hobbyist to entrepreneur, how he built a thriving fixture plate and workholding company in Ohio, and—what I think many shop owners will appreciate—how he’s structured his business so he can actually step away for weeks at a time without things falling apart.
John shares how his early projects, like designing a better rifle target during college, taught him hard lessons about product development and manufacturing. He explains the tools, machines, and workflows that make Saunders Machine Works tick today, from automated horizontals to Willman lathes, and why he’s thinking hard about one-piece flow and robotics.
We also dive into how he developed his famous training classes, why lean manufacturing and clear processes matter more than ever, and how he balances all of this with family, passion projects, and building a humanoid robot—yes, Johnny Five—from scratch. This episode is full of insights for anyone running a shop or dreaming about launching their own product line.
If you’ve ever wanted to peek inside the mind of one of the most generous and innovative creators in our industry, this conversation is for you.
You will want to hear this episode if you are interested in... * (0:00) Introducing John Saunders and his career journey in manufacturing * (7:13) Why we love the transparency of Phoenix Heat Treating * (8:20) Starting NYC CNC YouTube channel and sharing his learning journey publicly * (13:50) Turning the tables: How we feel about ChatGPT sharing our content * (16:20) Launching Saunders Machine Works and creating fixture plates and mod vises * (21:38) Building a custom ERP to manage thousands of SKUs and empower employees * (23:22) Evolving production with horizontals, Willman machines, and one-piece flow thinking * (29:15) See me at EBITDA Growth Systems Double Your Value Event * (31:58) Developing a team culture where machinists program their own parts * (35:45) Internships and high school programs as a pipeline for skilled talent * (37:48) The story behind John’s famous training classes and why they are paused for now * (45:17) Balancing entrepreneurship with personal life and creative pursuits * (48:36) Building Johnny Five the robot and why passion projects keep him motivated * (53:14) Lessons in lean thinking and creating processes that make work easier for everyone * (55:46) Advice for contract manufacturers who want to develop their own product line * (1:02:31) Why Verdant Commercial Capital is a true partner in your business
Resources & People Mentioned * Revisionist History Podcast * Why we love the transparency of Phoenix Heat Treating * See me at EBITDA Growth Systems Double Your Value Event * Verdant Commercial Capital * Toolpath
Connect with John Saunders * Saunders Machine Works * Connect on LinkedIn * Follow on Instagram * NYC CNC YouTube * The Business of Machining Podcast
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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When I think about the shops that inspire me most, it’s the ones that balance cutting-edge technology with a deep investment in people. That’s exactly why I loved sitting down with Steve and Eric Van Orden of Paramount Machine in Salt Lake City, Utah.
Steve started Paramount back in 1995 with nothing more than a manual mill and a garage shop. Fast forward nearly three decades, and the company has grown into a 75-person operation with more than 30 machines, including palletized horizontals, multi-spindle lathes, and 5-axis mills. What impressed me most, though, wasn’t the equipment—it was the culture they’ve built.
Both Steve and Eric share how Paramount has become a place where careers are built, young machinists thrive, and innovation is driven by a team that truly feels ownership in the business. With 35% of their workforce under 30 and several families working side by side, it’s clear this is more than just a machine shop—it’s a community.
In our conversation, we dig into the early days of Paramount, the lessons learned along the way, and the practical strategies they’re using now to keep growing in a space- and talent-constrained world. Most of all, we explore what it takes to build a business that can make a lasting impact—on people, families, and future generations.
You will want to hear this episode if you are interested in... * (0:15) “RASRAM” and the 7 habits of effective workholding * (1:35) Meet the guests: Steve and Eric Van Orden of Paramount Machine * (3:26) How Steve founded the company in 1995 in a garage with manual equipment * (4:26) Early growth, partnerships, and moving into a rented building * (8:00) Transitioning from partnerships to solo leadership * (9:03) Current snapshot of the business and its growth trajectory * (10:49) How their workforce development program works * (15:54) Collaborating with the NTMA and other local initiatives * (16:22) Mentorship and on-the-job training models * (17:20) Eric’s journey: From unsure beginnings to leading operations * (21:00) How Paramount encourages team ownership and decentralized leadership * (22:23) Flexibility in work hours, overtime, and PTO (24:47) Grow your top and bottom line with CLA * (25:25) Letting each cell own their workflow * (26:29) Embracing software, digitization, and writing custom internal tools * (29:08) Transparency with finances and learning from losses without blame * (33:22) Profitability, continuous improvement, and capacity optimization * (35:44) Overcoming space constraints and driving efficiency with smarter equipment * (39:36) Tracking KPIs, spotting bottlenecks, and using software to stay ahead * (42:52) Strategic decisions that fueled growth: hiring, trust, and investing in technology * (45:51) Legacy and impact: changing lives and building a multi-generational business * (49:55) Join us at Top Shops 2025 in Charlotte, North Carolina!
Resources & People Mentioned * Level up your workholding with SMW Autoblok * Grow your top and bottom line with CLA * Join us at Top Shops 2025 in Charlotte, North Carolina!
Connect with Eric and Steve Van Orden * Paramount Machine * Steve Van Orden * Eric Van Orden
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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When I think about inspiring stories of resilience and vision in the world of manufacturing, Sam Thevanayagam’s journey is one that stands out. In this episode of Machine Shop Mastery, I sit down with Sam, the founder of Parts Life Inc. and the leader behind Deval Lifecycle, to unpack his incredible path from Sri Lanka to Philadelphia, from downsizing his home to fund his dream, to acquiring a bankrupt business and transforming it into a thriving, mission-driven company employing nearly 200 people.
What struck me most about Sam is not just his sharp business acumen or the bold risks he’s taken—it’s the way he flips the traditional narrative. Instead of using people to build a business, he uses his business to build people. From brewing oatmeal for his team to helping nearly 30 employees buy their first homes, Sam has built a culture of empowerment, grace, and second chances. His deep belief in redemption and workforce development has shaped his companies into places where lives are transformed as much as parts.
We also dive into the strategic side of running a high-mix, low-volume shop that supports the defense industry. Sam shares how he navigated workforce shortages by launching his own in-house machining institute, how he invests in quality through systems and prevention, and why he believes visibility and trust with customers are just as important as making parts.
This episode is packed with lessons about leadership, perseverance, and what it means to align a business with purpose. Whether you’re running a small shop or scaling a growing organization, Sam’s story will leave you thinking differently about the role of a manufacturer in today’s world.
You will want to hear this episode if you are interested in... * (0:20) Why Verdant Commercial Capital is a true partner * (1:35) Sam’s inspiring journey from Sri Lanka to the U.S. and early career in manufacturing * (5:17) Lessons from failure and turning point through education in operations and inventory control * (8:37) Starting Parts Life during the 2008 recession and pivoting into defense * (10:03) Solving obsolescence challenges with creativity and engineering detective work * (12:00) Early defense contracts that scaled Parts Life from survival to rapid growth * (13:37) Buying Deval Lifecycle out of bankruptcy—risk, faith, and a courtroom battle * (17:18) Building trust with employees, union challenges, and creating a culture of flexibility * (21:59) Using business to build people—minorities, refugees, second chances, and transformed lives * (24:33) Creativity before capital: oatmeal breakfasts, benevolence funds, and home ownership programs * (27:57) Find unrivaled transparency and customer service with Phoenix Heat Treating * (29:39) Workforce challenges and launching an in-house machining and welding institute * (31:53) Investing in supervisor training, quality systems, and the “Four Absolutes of Quality” * (33:54) Learn more about their in-house machining and welding institute * (37:55) Measuring the cost of nonconformance in dollars and tying it back to empowerment * (40:38) Advice for shops seeking to enter the defense industry * (47:56) Strategic acquisitions and diversifying across the lifecycle of defense programs * (50:30) Building customer trust through visibility, communication, and systems * (52:43) Advice for early-stage companies: Find mentors, work on constraints, and scale wisely * (57:52) The future of subtractive machining versus additive manufacturing in defense * (1:01:00) Closing reflections and how to connect with Sam and his companies * (1:01:46) Grow your top and bottom line with CliftonLarsonAllen
Resources & People Mentioned * Why Verdant Commercial Capital is a true partner * Find unrivaled transparency and customer service with Phoenix Heat Treating * The Mystery of Capital * Neighborliness: Love Like Jesus. Cross Dividing Lines. Transform Your Community. * Grow your top and bottom line with CliftonLarsonAllen
Connect with Sam Thevanayagam * Connect on LinkedIn * Parts Life Inc. * Deval Lifecycle Support
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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What happens when two people with a shared vision for community, craftsmanship, and legacy decide to take the leap into shop ownership? For Scott and his wife, the answer is Delaware Metals.
In this inspiring conversation, Scott Bruneau shares how he and his wife purchased a decades-old, well-run machine shop—not as a quick flip, but as a long-term investment in American manufacturing, their team, and their community.
With over 20 years in the industry himself, Scott knew the road ahead would be demanding. But armed with a clear “why,” a strong culture-first mindset, and a willingness to learn from both successes and mistakes, he’s been steering Delaware Metals into new markets, upgrading capabilities, and building a younger, highly skilled workforce.
We cover everything from the buying process and financing tips, to shop layout improvements, training strategies, and the reality of recruiting in today’s tight labor market. Scott also opens up about the importance of open-book leadership—sharing the numbers, empowering the team, and making sure everyone understands their role in the shop’s growth.
Whether you’re dreaming about buying your first shop, preparing to sell yours, or simply looking for leadership inspiration, Scott’s story is packed with actionable wisdom. This is about buying a machine shop for all the right reasons—and building a business that lasts.
You will want to hear this episode if you are interested in... * (0:00) Preserving legacy knowledge after a veteran retires * (0:21) Register for Top Shops 2025 and get 20% off * (1:254) Learn about Scott Bruneau and Delaware Metals * (6:30) Shop snapshot: size, equipment, and niche in small, precise, handheld parts * (8:35) Relationship with the previous owner, his exit, and the strong foundation they inherited * (10:02) Certifications, ERP transition, equipment investments, and workflow reorganization * (11:57) Diversifying the customer base and expanding into aerospace with industry partners * (15:14) Building a team of subject matter experts and fostering a culture of shared knowledge * (19:46) Recruiting strategies, lean manufacturing introduction, and reorganization into cells with cross-training * (25:33) Quality management approach and gaining team buy-in for process improvements * (30:14) Check out SMW Autoblok’s massive catalog at SMWAutoblok.com * (31:27) Closing the gap between office and shop floor through visible, hands-on leadership * (34:21) Lessons from the buying process: financing, due diligence, and structuring the deal * (40:21) Transparency with the team on costs, profitability, and impact on benefits * (42:06) Career development through reviews, training opportunities, and goal setting * (44:59) Biggest challenges: recruiting, assessing technical skills, and hiring for culture fit * (49:06) Bringing in younger talent, mentorship, and patience in skill development * (54:17) Real-life example: Software experience versus machining experience * (56:37) The big decisions that are moving the company forward * (1:01:16) Future proof your shop by listening to Lights Out
Resources & People Mentioned * Register for Top Shops 2025 and get 20% off * Check out SMW Autoblok’s massive catalog
Connect with Scott Bruneau * Delaware Metals * Connect on LinkedIn
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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What if the next frontier of manufacturing leadership isn’t on the shop floor—but in the hearts and minds of your people?
In this episode of Machine Shop Mastery, Paul sits down with Dana Gruber, third-generation owner and president of ATCO Tool & Manufacturing. Dana didn’t grow up on the machines—she came from a career in cosmetology—but found herself drawn back into the family business with a mission that goes beyond precision parts: Creating an emotionally safe and psychologically aware workplace.
From investing in cutting-edge technology like 3D metal printing to redefining what leadership looks like in a male-dominated industry, Dana is helping transform not just her shop in Meadville, PA—but the way we think about what it means to lead. She opens up about her personal healing journey, the emotional baggage many team members bring into the shop, and how building trust, vulnerability, and open communication has changed the game for her employees.
This episode is a refreshing departure from the traditional “just make chips” mindset. Dana’s story is raw, thoughtful, and surprisingly practical. Whether you’re skeptical of “soft skills” or actively searching for ways to build a stronger team culture, this conversation will challenge you to think differently about what truly powers a great machine shop.
You will want to hear this episode if you are interested in...
Resources & People Mentioned * Partner with Verdant Commercial Capital * Manufacturer & Business Association * MakingChips Machine Shop MBA * The Manufacturing Culture Podcast * Grow your top and bottom line with CLA
Connect with Dana Gruber * Actco Tool * TikTok * Dana@AtcoTool.com * Connect on LinkedIn
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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In this episode of Machine Shop Mastery, I sat down with Barry Walter Jr., and I have to say—this one lit me up. Barry’s a machine shop leader who brings heart, humility, and a whole lot of wisdom to the mic. From rebuilding a multi-generational business to designing a culture where “shit flows uphill” (his words!), Barry has transformed a plumbing parts OEM into an 8-figure, high-mix/low-volume powerhouse with 37 team members, 15 CNC lathes, and a customer service model that makes his buyers the heroes.
What struck me most is how intentional Barry is—not just with his machines or his marketing, but with how he leads. From rigorous multi-stage hiring to monthly team celebrations to offering PTO in exchange for nonprofit volunteering, Barry’s built a workplace that lives out its core values every single day. Family first. Serve others. Made in America matters. And yes—work should be fulfilling.
We also dive into the financial roadblocks that nearly brought the company to its knees and how Barry led the turnaround through culture, cost discipline, and strategic pricing. You’ll also hear how he’s passing the torch to the next generation—with three of his kids now working in the business—and why he replaced third-party sales reps with his own son, who now makes 60+ customer visits per week across the western U.S.
This episode is packed with lessons on leadership, lean operations, OEM manufacturing, and building a resilient business that people actually want to work for. I think you’re going to love this conversation as much as I did.
You will want to hear this episode if you are interested in... * (0:10) Grow your top and bottom-line with CLA * (1:20) Barry’s podcast obsession and love for the machining community * (3:20) The origin story: From Navy machinist to garage startup * (7:00?) Surviving multiple failed business partnerships before the family took over * (9:34) Barry’s journey from psych hospital worker to screw machine operator * (10:51) Growing to 15 CNC lathes and 37 team members—still hiring * (14:00) Taking over the business from his father in 2015 * (18:33) Creating a workplace culture of trust, transparency, and ownership * (21:00) What makes the culture at Barry E Walter Sr Co different * (24:19) The financial reckoning: Working with EBITDA Growth Systems to level up operations * (29:28) Building a national B2B customer base and using tech like HubSpot + MapMyCustomer * (34:17) Stay tuned for Top Shops 2025 registration * (35:28) Competitive edge: responsiveness, service, and American-made value * (39:10) Impact of cultural change on employee retention and buy-in * (41:09) Their 3-4 step hiring process, including “spousal interviews” and cultural fit * (45:51) Final core value: Work should be fulfilling * (48:09) In-house machinist training: from programming to tool grinding * (55:22) Acquiring businesses to build their portfolio * (1:00:18) The power of storytelling, shared values, and servant leadership * (1:04:16) Recruit the right leaders for your shop with Hire MFG Leaders
Resources & People Mentioned * Top Shops 2025 * The 3-Gun Show * EntreLeadership * Total Money Makeover * EBITDA Growth Systems * HubSpot * MapMyCustomers * ProKeep app * Start with Why
Connect with Barry Walter Jr. * Barry E. Walter Sr. Company * Connect on LinkedIn
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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Every once in a while, I sit down with a guest who reminds me exactly why I started this podcast in the first place. That was the case with Kelly Denison, the second-generation owner of Continental Machine Company in Albuquerque, New Mexico. Kelly is the kind of leader who sees his machine shop not just as a business—but as a vehicle for opportunity, growth, and purpose.
In our conversation, we talked about what it means to carry forward a legacy. Kelly’s dad bought the business in 2000, and by 2020, Kelly had earned his way into full ownership—not by entitlement, but by doing every job in the shop. From janitor to programmer to accountant, he worked his way up and built a deep understanding of what it takes to run a shop.
But what struck me most was his mindset. Kelly isn’t just making precision parts—he’s making machinists. He’s building careers, instilling pride, and leading with heart. From funding a church in Costa Rica to mentoring his team toward mastery, Kelly is proving that shop ownership can be both profitable and profoundly meaningful.
If you’ve ever wrestled with succession, struggled with ISO as a “quality burden,” or wondered how to build a values-driven culture that retains talent, this episode is for you. It’s packed with humility, honesty, and hard-earned wisdom. I walked away inspired—and I know you will too.
You will want to hear this episode if you are interested in...
Resources & People Mentioned * The E-Myth Revisited * Grow your top and bottom line with CLA * Stay tuned for Top Shops 2025 registration!
Connect with Kelly Denison * Continental Machining Company * Connect with Kelly on LinkedIn
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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What would you do if your very first CNC machine didn’t even power on? For most people, that’s where the story would end. But for Rhys Andersen, it was just the beginning.
In this episode, I sit down with one of the most determined shop owners I’ve ever interviewed. Rhys is the founder of Method Manufacturing in Austin, Texas — and his journey into precision machining is anything but conventional. From wildland firefighting to architecture school to a series of trial-by-fire business ventures, Rhys took the long road to building a thriving aerospace and defense machine shop.
You’ll hear how he bootstrapped his first massive bed mill (without even knowing if it worked), taught himself CNC machining, and slowly transformed a one-machine operation into a fully cross-trained, process-driven company with advanced 5-axis automation.
We dig into how relationships opened doors to major aerospace work, the real challenges of hiring and developing talent, and how Method’s unique approach to systems and autonomy allows his team to perform at a high level — without sacrificing their personal lives.
This conversation is full of practical lessons for any shop owner trying to scale, build processes that actually work, and free themselves from being the “best machinist in the shop.” Rhys’s story is proof that grit, humility, and systems thinking can take you further than raw skill alone.
You will want to hear this episode if you are interested in... * (0:20) Stay tuned for Top Shops 2025 registration! * (2:57) Rhys’s background: growing up in fabrication and firefighting * (5:19) The first business failure and how it led to starting Method * (9:06) Learning how to machine and going full-time after losing his oilfield job * (11:27) The mindset of perseverance and problem solving * (12:37) Buying a machine that was stored in a barn (and fixing it up) * (15:12) What Rhy’s business looks like present day * (17:17) Breaking into aerospace: Patience, persistence, and building trust * (23:16) Lessons learned from hiring mistakes and building a strong team * (27:40) Achieve on-time delivery with ProShop ERP * (28:53) Creating a culture of extreme autonomy and flexible schedules * (31:21) Cross-training machinists and eliminating single points of failure * (34:14) Using Fulcrum to capture tribal knowledge and improve processes * (36:58) Changing the perception of machining as a high-tech, creative career * (41:07) Why shop owners need to get out of the shop and network * (45:14) The challenge of scaling: building systems that don’t rely on you * (47:25) Investing in automation to enable growth and better work-life balance * (50:47) Why investing in branding, photos, and professional image matters * (54:30) Bringing anodizing in-house to control quality and reduce headaches * (56:34) What is your entry into the market? * (58:35) Why you need to Listen to the Lights Out podcast
Resources & People Mentioned * Fulcrum * Austin Regional Manufacturing Association * Stay tuned for Top Shops 2025 registration! * The Lights Out podcast
Connect with Rhys Andersen * Method Mfg * Connect on LinkedIn
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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What if you could double—or even quadruple—the value of a machine shop within just 12 months of buying it? For Mike Payne, this isn’t a hypothetical. It’s a repeatable system he’s refined across five acquisitions (and counting).
In this episode of Machine Shop Mastery, Mike returns to the mic to break down exactly how he transforms tired shops into thriving, high-value operations—without starting from scratch.
Mike walks us through his bolt-on acquisition strategy, sharing how he targets shops with legacy customers, retiring owners, and underutilized assets. But the real magic happens post-purchase. By layering in his tech stack, systems, and leadership team, he’s able to drastically improve efficiency, customer value, and ultimately, the valuation multiple—often turning a 2.5x shop into a 5x performer.
You’ll hear how Mike evaluates potential deals, builds financial models based on his operating costs, and uses simple frameworks to identify untapped value others miss. He also shares practical insights for both buyers and sellers—from structuring seller-financed deals to boosting your multiple with minimal upfront investment.
Whether you’re considering your first acquisition or preparing to sell your shop, this episode is packed with tactical advice and inspiring proof that serious wealth-building in manufacturing is not only possible—it’s within reach.
You will want to hear this episode if you are interested in... * (0:13) Grow your top and bottom-line with CLA * (1:30) Welcoming Mike Payne back to Machine Shop Mastery * (7:30) The difference between a 2x and 5x multiple—and how to shift it * (12:40) The magic of applying ProShop, systems, and talent immediately * (14:00) How new capabilities drive revenue increases with legacy customers * (15:07) A real-world example: buying a shop for the price of one machine * (17:06) How better purchasing power and equipment cataloging create ROI * (20:12) The market opportunity: thousands of underperforming shops for sale * (22:24) Advice for sellers: how to move from a 2.5x to a 4x+ valuation * (25:50) The math of wealth-building via acquisition vs. from-scratch startups * (28:15) Get fired up for Modern Machine Shop’s Top Shops 2025 * (28:41) Scaling without adding overhead: people + process + systems * (36:15) How your valuation multiple improves the moment you sign the deal * (38:59) The importance of clean books and what buyers want to see * (43:43) Standardizing CAD/CAM without stifling capability * (45:47) A true story: Why there’s a shop culture fit for everyone * (53:30) The long game: building equity, opportunity, and value for your team * (1:00:20) Why you need to listen to the Lights Out podcast
Resources & People Mentioned * Grow your top and bottom-line with CLA * Demystifying the Buying and Selling of Machine Shops * Funding Your Dream Machine Shop * Machines Are Just the Start (How to Build a Shop That Lasts) * Get fired up for Modern Machine Shop’s Top Shops 2025 * Listen to the Lights Out Podcast!
Connect with Mike Payne * Connect on LinkedIn * The Buy the Numbers podcast
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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In this episode of Machine Shop Mastery, I sit down with Kyra Tillman, third-generation owner of BTM Industries. When Kyra returned to the family shop, she inherited more than just machines—she inherited decades of “this is how we’ve always done it.”
What she’s done since is nothing short of a transformation. With grit, grace, and a serious knack for finding and using resources, Kyra has turned a quiet, closed-door machine shop into a vibrant, collaborative, culture-driven powerhouse—one where growth and fun coexist, Nerf guns included.
We dig deep into how she transitioned the shop from old-school processes and undocumented tribal knowledge into a modern, ISO-certified job shop with an eye toward continued growth. Kyra shares candidly about the challenges of taking over from her father, navigating culture change, building an apprenticeship program, and leveraging MEP grants and peer groups to grow her business and team.
This conversation is a roadmap for any shop owner who's been putting off change, underestimating the power of collaboration, or unsure where to start when it comes to scaling smarter—not just bigger.
Kyra’s journey proves that transformation doesn’t require perfection—it requires community, commitment, and a willingness to be both humble and hungry. Whether you're a next-gen leader or seasoned veteran, this episode is full of the kind of real talk and actionable advice that'll get you thinking differently.
You will want to hear this episode if you are interested in... * (0:00) Goofballs with grit: The culture inside BTM Industries * (0:31) Stay tuned for registration information about Top Shops 2025 * (1:31) Introducing Kyra Tillman: Queen of resources and collaboration * (3:46) Shop snapshot: BTM’s low-volume, high-variety machining work * (5:30) The origin story: From grandfather’s founding to Kyra’s return * (9:12) Doubling revenue with the same headcount * (11:28) Email campaigns and grant-funded lead gen * (15:21) Collaborating with MEPs and why you should too * (18:00) The power of industry groups like NTMA and peer networks * (28:23) Culture change: From isolation to cross-training and teamwork * (30:18) Grow your top and bottom-line with CLA * (32:55) The family buyout and post-transition challenges * (36:30) ERP systems, ISO certification, and lessons from poor fits * (40:00) Hiring for character, training for skill * (43:36) Tracking metrics and fostering team transparency * (45:41) Getting comfortable with growth and being the face of the business * (47:05) Culture wins: T-shirt design contests, Nerf wars, and tacos * (49:48) Strategic decisions: Standardizing machines and tools * (52:23) Advice for successors and new shop owners: Find your support system * (53:52) Kyra’s opinion on the trajectory of manufacturing * (56:14) Why you need to listen to the Lights Out podcast
Resources & People Mentioned * Stay tuned for registration information about Top Shops 2025 * NTMA * 10,000 Small Businesses * Vistage * Grow your top and bottom-line with CLA * Manufacturing Pathways Consortium
Connect with Kyra Tillman * Connect on LinkedIn * BTM Industries
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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Most shop owners I talk to are focused on the usual things: keeping the machines humming, staying profitable, maybe planning for growth or succession. But what if the real unlock for your shop wasn’t more tech or tighter margins—but a completely different way of thinking about why your business exists in the first place? That’s what today’s episode is about.
I sat down with Court Durkalski, CEO of Truline Industries, and honestly, this conversation hit me harder than most. Court runs a $23 million aerospace machining company with 120 employees—and they give away 10% of their gross sales to global charitable causes. Not profits—sales.
That level of generosity is unheard of in manufacturing, and yet their quality metrics, delivery performance, and bottom line are world-class. The kicker? That whole culture came from a very personal place, and a journey that includes addiction, near financial collapse, and walking away from a path to ministry.
I wanted to understand how a shop like Truline stays so focused, so precise, and so mission-aligned. And what I found is that none of it is accidental. From hiring practices to equipment decisions to the way they manage customer relationships, everything at Truline is built around this core belief that doing great work and doing good in the world aren’t at odds—they’re actually the same thing.
If you’re someone who’s always thought values should stay separate from business—or maybe you’ve just never thought about your shop as a force for something bigger—I think this episode will leave you thinking differently. It sure did for me.
You will want to hear this episode if you are interested in... * (0:53) Grow your top and bottom line with CliftonLarsonAllen (CLA) * (2:09) The moment I got choked up—and why Court's mission moved me * (4:12) How Truline evolved from a tax write-off to an aerospace shop * (12:10) Court’s addiction and the personal crash that nearly ended it all * (15:26) Leaving the shop behind for Bible college—and the shock that came next * (17:23) The conference that changed Court’s future and pulled him back to the business * (19:20) Early steps toward CNC adoption and finding a niche in jet fuel pump parts * (23:35) The tight tolerances, leaded bronze, and engineering details behind Truline’s work * (28:19) Ego, submission, and a defining leadership shift between father and son * (34:05) What it means to run a “God-owned” company—and the cultural transformation it sparked * (37:01) The 2008 recession, credit line debt, and the bold financial leap toward giving * (48:42) The ROI of generosity: culture, retention, and $40M+ given away * (50:39) How Truline earns customer trust—even when mission gets in the way of margins * (57:04) The two things that are intrinsically tied to delivering excellence * (1:02:22) Why you need to listen to Making Sparks
Resources & People Mentioned * Fellowship of Companies for Christ International
Connect with Court Durkalski * Truline Industries * Connect with Court on LinkedIn
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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What happens when a serial entrepreneur with seven businesses under his belt decides to go all-in on graphite machining—and does it with some of the fastest, most precise equipment on the planet? You get Matt Gawlik, and in this episode of Machine Shop Mastery, he brings the heat. Host Paul Van Metre sits down with Matt to unpack a no-BS journey through business wins, failures, and the strategies that separate thriving shops from the ones barely hanging on.
From his early roots in a multi-generational manufacturing family to building 3D Graphite into a tightly focused, high-performing operation, Matt shares hard-won lessons about the value of specialization, the power of investing in elite equipment, and why systems—not micromanagement—should run your shop. His take on partnerships is equally honest: most are a sinking ship unless you go in with rock-solid agreements and aligned values.
But the real anchor of this episode is Matt’s perspective on sales. “Sales is the tip of the spear,” he says—and without a full pipeline, your business ends up serving the wrong customers and losing money in the process. He lays out how smart, honest marketing and brand clarity can unlock better-fit clients, smoother operations, and a more profitable shop.
If you’ve ever wondered what it really takes to level up your manufacturing business, this episode delivers straight talk, sharp insight, and more than a few mic-drop moments.
You will want to hear this episode if you are interested in... * (0:09) Unlock hidden revenue: How CLA helps manufacturers grow profitably * (1:24) Meet Matt Gawlik: Serial entrepreneur, niche expert, and straight shooter * (3:46) From family business to seven ventures: Matt’s hard-won startup lessons * (6:19) The truth about partnerships—and why most are doomed from the start * (9:45) Why high-end equipment like Röders gave Matt a serious edge * (17:33) How smart setups + elite machines = unbeatable profitability * (21:52) The fast track to innovation: YouTube, tool reps, and expert help * (23:24) Benchmark your shop: Why the Top Shop Survey is a no-brainer * (25:18) Culture that performs: Grit, self-awareness, and emotional maturity * (29:24) Sales is survival: Why most shops are stuck—and how to break free * (34:19) Don’t do it all: Why niche focus is your most powerful strategy * (37:32) Matt’s playbook for marketing a machine shop the smart way * (43:26) Final takeaways: Systems, people, and the power of staying focused * (46:54) Why you need to check out the MakingSparks podcast
Resources & People Mentioned * Learn how to grow your top and bottom-line with CLA * Know how your shop stacks up by taking the Top Shop Survey * Angela Duckworth’s Grit Scale * The Enneagram Types * The Sales Bible * Obviously Awesome * Start with Why
Connect with Matt Gawlik * Connect on LinkedIn * 3D Graphite and Machining
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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Most small manufacturers don’t realize they’re being quietly supported by one of the most impactful public-private partnerships in the country. The Manufacturing Extension Partnership (MEP) has long been the hidden backbone behind training programs, grant facilitation, process improvements, and critical tech upgrades for shops across the U.S. But recent Federal decisions to defund these programs—without clear communication or reasoning—have sparked confusion and alarm among industry insiders.
In this episode, a passionate roundtable of manufacturers and advocates reveals just how deeply the MEPs have shaped their businesses, supported workforce development, and opened doors to opportunity they couldn’t have accessed alone. From AR-integrated quoting tools to automation investment guidance, these stories show a clear economic impact that extends far beyond individual shops—right into the health of local communities and the national manufacturing strategy.
If you're just hearing about MEPs now, you're not alone—but you are at risk. This conversation lays out what’s at stake, why it matters, and what you can do right now to help save a resource that quietly powers tens of thousands of manufacturers nationwide.
YouTube: https://youtu.be/WNjevmTNUu4
VideoAsk: https://www.videoask.com/fiyvfkcdd
When I first heard about Screwmatics—a shop with over 200 machines, 110 employees, and 16 buildings—I knew I had to talk to the guy behind it. In this episode, I sit down with Billy Hogge, the second-generation leader of Screwmatics out of Pageland, South Carolina. His story is incredible. His parents started the company 37 years ago with just two screw machines, and today it’s grown into one of the largest and most efficient high-volume machining operations I’ve ever seen.
We talk about how Billy and his team have scaled so effectively by staying relentlessly sales-driven—even when they’re at capacity—and by reinvesting in automation, Swiss and CNC machines, and lights-out manufacturing. One of the wildest things he shares? Their top six customers today weren’t even customers five years ago. That’s how aggressive and strategic their growth has been.
We also dive deep into workforce development. Billy’s all-in on building the next generation of machinists, partnering with local schools, serving on state workforce boards, and even helping shape tech school curriculums. He shares some great tips for how to find and keep good people—and how to help them grow within your team.
Whether you’re running a small job shop or a larger operation, there’s something here for everyone. Billy offers so much wisdom on machine strategy, culture, sales, and what it really takes to grow and modernize a shop in today’s market. This one’s packed with insights, and I’m confident you’ll walk away inspired—and probably scribbling down a few action items.
You will want to hear this episode if you are interested in... * (0:22) Why you need to complete the Modern Machine Shop Top Shops Survey * (1:50) Overview of Screwmatics’ size, history, and impressive 16-building campus * (7:41) How they run lights-out automation and fully automated second shifts * (9:13) Learn more about Screwmatic’s global client base * (13:07) Billy’s personal journey into the business and rise to vice president * (16:09) Achieving growth without a designated sales team * (20:42) The secret sauce in Screwmatic’s process * (25:45) Operating in a high-volume environment * (28:20) Why Billy is always filling the pipeline with opportunities * (35:54) Strategic machine investments using Section 179 with strong ROI focus * (37:24) Partnering with schools and shaping curriculum for workforce development * (45:17) Their culture of individual growth, flexible pay, and long-term employee success * (48:09) Using ChatGPT to train operators on G-code and boost self-learning * (50:00) The automation implementation process at Screwmatics * (1:03:20) Why you need to listen to the Lights Out podcast
Resources & People Mentioned * Complete the Modern Machine Shop Top Shops Survey
Connect with Billy Hogge * Screwmatics * Connect on LinkedIn * Billy.Hogge@Screwmatics.com
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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How do you go from being the kid who couldn’t sit still in class to leading the machine shop for one of Elon Musk’s most ambitious ventures?
In this gripping and often jaw-dropping episode, I sit down with Jim Cooney—Head of the Machine Shop at Neuralink—for a raw and refreshingly honest conversation about resilience, reinvention, and the unconventional road to mastery in machining.
While Jim isn’t a shop owner (my usual guest profile), his story offers every bit of the leadership lessons, grit, and insight that Machine Shop Mastery is known for.
From his humble beginnings as a high school co-op student in Canada, Jim details how a lack of direction became fuel for a deeply hands-on journey into the world of machining. With stories of brutal old-school shop cultures, tools thrown across the room, and managers who trained with tough love (and zero patience), Jim paints a vivid picture of how adversity shaped his technical excellence and emotional resilience.
But what really sets this episode apart is Jim’s transition from traditional tool & die work to the heart of Silicon Valley innovation. His career path took him from automotive stamping in Ontario to leading critical manufacturing efforts at Tesla, Apollo Fusion, and now Neuralink. He shares what it’s like building high-stakes, high-tech parts under pressure—and how working insane hours during Tesla’s “production hell” made him sharper, faster, and more adaptable.
If you want a peek into the mindset and muscle it takes to thrive in a fast-paced, bleeding-edge manufacturing environment—or you're looking for inspiration on how to grow through adversity—this episode delivers in spades.
You will want to hear this episode if you are interested in… * (0:00) Jim kicks off with a fun story about getting a missile export license * (0:14) Why you should complete the Modern Machine Shops Top Shops Survey * (1:42) Learn about Jim Cooney and his unique journey in manufacturing * (4:35) Jim shares how struggling in school led him to discover machining * (8:00) Stories from his early days in tough, old-school Canadian machine shops * (10:44) Jim explains Canada’s apprenticeship system and earning his Red Seal * (14:19) Jim’s first exposure to CNC and CAM at Massiv Die Form * (20:04) Why Jim quit on the spot after being massively undervalued * (22:13) How Jim moved into machining instruction at a college * (25:46) How teaching machining and coaching hockey built his leadership skills * (28:27) A surprise text leads Jim to Tesla during “production hell” * (31:17) Wild stories from Tesla’s stamping department and nonstop chaos * (34:21) Navigating the die process at Tesla (repair work) * (38:15) Creating a game-changing apprenticeship program inside Tesla * (40:41) Moving into the startup world with Apollo Fusion and later Astra * (46:00) Facing burnout, broken promises, and the tough side of acquisitions * (48:58) Quitting Astro and joining Neuralink the day he got his green card * (51:49) Jim’s experience working at Neuralink (and their trajectory) * (57:12) Jim’s process choosing the machinery they needed * (1:00:15) Building and growing a team with a high standard of excellence * (1:03:37) Skills to acquire if you aspire to be in leadership * (1:06:33) Why you need to check out the Lights Out podcast
Resources & People Mentioned * Complete the Modern Machine Shops Top Shops Survey * Tesla * Neuralink
Connect with Jim Cooney * Connect on LinkedIn
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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Have you ever thought about what it takes to make the leap from employee to employer in the machining world?
In this episode of Machine Shop Mastery, I’m joined by Adam Zimmer, the founder of Zimmer Design & Manufacturing. Adam’s journey is a remarkable one—he went from working as a tool and die maker to owning and growing his own successful machine shop in just three years. What started as a one-person shop is now an operation with 11 employees, nine machines, and three shifts running.
In our conversation, Adam reveals how he made this transition, from learning the ropes as an employee to becoming an employer and leader. Adam explains how he built a company culture based on trust and autonomy, while networking and community involvement played a key role in his success.
He also highlights how strategic investments in technology, such as ERP systems and automation, have fueled his rapid growth. Adam also talks about the value of working with a business coach to refine his management and financial strategies.
If you're considering making the jump from employee to employer, or simply looking for ways to scale your own machine shop, Adam’s insights into hiring, process optimization, and leadership are sure to inspire you. This episode offers practical lessons from a business owner who has experienced it all firsthand.
You will want to hear this episode if you are interested in... * (0:00) Adam’s transition from musician to machinist * (3:53) How Adam started Zimmer Design & Manufacturing * (7:06) Diving in and acquiring a business and customers * (11:21) The importance of networking to grow your customer base * (13:31) Building a company culture based on trust and autonomy * (16:01) Delegation and leadership: Adam’s approach * (18:25) Using technology and automation to scale the business * (20:57) How Adam finds and hires the right people * (26:21) Why you need to check out Buy the Numbers * (28:14) How Adam builds trust with his team * (35:41) Overcoming challenges in the early stages of growth * (42:58) Adam’s strategic moves and biggest wins * (45:37) Advice for new shop owners or those looking to scale their business * (49:40) Why Adam decided to hire a business coach
Resources & People Mentioned * Zimmer Design & Manufacturing Store * Adam on Manufacturing Transformed * DiSC® Profile * ProShop ERP
Connect with Adam Zimmer * Zimmer Design & Manufacturing * Connect with Adam on LinkedIn
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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What if understanding the true cost of every part you produce could be the key to scaling your machine shop? In this episode of Machine Shop Mastery, Paul Van Metre is joined by Marvin Rodriguez from True Precision Machining to explore the strategies that have driven the company’s remarkable growth. Marvin shares his journey from starting with little formal education to leading a high-performance machine shop that blends cutting-edge technology with a deeply rooted commitment to craftsmanship.
The conversation covers essential topics that all machine shop owners and managers should consider to scale their operations while ensuring quality and profitability. Marvin reveals how they use activity-based costing for accurate pricing, the importance of offering competitive yet fair quotes, and how to manage production shifts effectively.
One of the key highlights of this episode is Marvin's discussion on how True Precision improved its profitability by understanding and adjusting their pricing models, not just for prototype work but also for high-volume production. He emphasizes the importance of paying attention to administrative and operational costs, which often get overlooked in traditional pricing models.
They also delve into building a sustainable work culture, from offering six-figure salaries to top employees to providing clear communication and growth paths for all staff members. This approach has allowed True Precision to maintain quality while attracting and retaining top talent.
Additionally, Marvin takes us through their innovative use of AI to streamline quoting and estimating processes, something that is transforming the way they handle administrative work. He talks about how automation and technology have enabled them to make smarter decisions, improve efficiency, and stay competitive in an ever-evolving manufacturing landscape.
Whether you run a small shop or are looking to grow a larger operation, this episode offers invaluable insights into optimizing processes, building strong relationships with customers, and ensuring that your business can thrive for years to come.
You will want to hear this episode if you are interested in... * (0:00) Introduction to Marvin Rodriguez and True Precision Machining * (2:48) Marvin’s journey into the machining industry and his experience in various shops * (4:50) True Precision's evolution from 10 CNCs to 17 CNCs and 45 employees * (8:19) Activity-based costing and how it improves the company's pricing structure * (10:52) Operational efficiency and the benefits of running multiple shifts * (15:02) How True Precision improved its customer relationships * (18:07) Strategies for managing R&D and prototype jobs while scaling production * (24:32) Converting customers from R&D to high-production orders * (27:05) Improving on-time delivery with ProShop ERP * (28:10) The challenges and rewards of adding multiple shifts * (33:04) Building a positive shop culture by recognizing and supporting employees * (37:04) The management metrics that True Precision prioritizes * (40:04) How True Precision approaches sales and marketing * (45:12) The importance of paying employees well and offering clear growth paths * (48:14) Key takeaways for shop owners looking to grow their business
Resources & People Mentioned * ProShop ERP
Connect with Marvin Rodriguez * True Precision Machining
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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In this episode of Machine Shop Mastery, Jason Davis, CEO of D&D Enterprises, is back for an insightful conversation on navigating growth and operational expansion in 2025. With nearly 26 years of experience in the machining industry, Jason shares his insights on scaling operations and avoiding the common pitfalls that come with growth. We dig into three main areas crucial for expanding your shop in the coming year: Adding capacity, improving sales and marketing, and managing new customer relationships.
Jason dives into the specifics of adding shifts, particularly the challenges and best practices that come with implementing a second shift. From training the right people to ensuring smooth operations, this segment provides actionable tips that will help your shop maximize its potential.
We also touch on how to navigate the complexities of working with new customers and industries, including handling new requirements and flow downs that can often lead to unexpected challenges. Jason shares his practical advice on how to minimize these risks and ensure smooth transitions when taking on new work.
The episode also covers the importance of sales and marketing in driving growth. Jason highlights the role of trade shows, social media, and customer relationship-building in attracting new business and maintaining strong connections with existing clients. With a focus on providing tangible, real-world examples, this episode equips you with the tools you need to refine your business strategy for 2025 and beyond.
Whether you're preparing for a year of growth or looking for ways to streamline your operations, this episode is filled with valuable insights that will help you tackle the challenges of scaling your machine shop with confidence. Tune in for practical tips that can make a big difference in your success this year.
You will want to hear this episode if you are interested in... * (0:00) Jason reintroduces himself and D&D Enterprises * (7:45) Recapping what we covered in episode #63 * (8:56) Prepare for growth in 2025 with a plan and process * (12:42) Adding shifts and growing capacity without overextending resources * (25:41) You can’t undervalue the importance of an ERP system * (31:42) Sales and marketing strategies for machine shops in 2025 * (38:20) The importance of investing time into trade shows * (50:53) The challenges of managing new customer relationships * (35:00) Best practices for avoiding common pitfalls with new customers * (45:00) Jason shares insights on effective communication and inspection practices * (52:00) Key takeaways on being proactive in customer relationships * (55:00) Maintaining momentum, continually improving processes, and adapting to changing needs
Resources & People Mentioned * 63. Solving the Puzzle of Strategic Growth with Jason Davis from D&D Enterprises
Connect with Jason Davis * D&D Enterprises * Connect on LinkedIn * Friend on Facebook * Follow on Instagram
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Today’s guest is Kirk Phelps from American Precision Partners, a key figure driving the growth and transformation of multiple machine shops. Kirk’s journey into machining began as a teenager in his dad’s shop, where he started on manual machines while attending trade school.
After experiencing burnout, Kirk joined the Air Force and served for six years, eventually returning to machining with a fresh perspective. Through programming and a transition into management, Kirk discovered his passion for business development and leadership.
Now, as Regional Manager at American Precision Partners, Kirk oversees five—soon to be six—shops, working alongside Mike Fritz (featured in Episodes #57 and #58). Kirk plays a critical role in identifying strengths, addressing deficiencies, and leading cultural transformations within each shop.
Kirk’s approach centers on building trust—both internally and with customers—to ensure smooth transitions. His dedication to fostering alignment between leadership and shop floor teams has driven impressive results, including a 40% growth last year at Quick Tek Machining.
In this episode, we’ll explore how Kirk cultivates trust, transforms systems and processes, and builds a culture of continuous improvement to unlock a shop’s full potential.
If you’re looking to enhance your shop’s operations, engage your team, or gain insights from a leader who leads by example, this episode is one you won’t want to miss.
You will want to hear this episode if you are interested in... * (0:50) Introducing Kirk Phelps with American Precision Partners * (5:40) Diving into Kirk’s role as Regional Manager * (10:56) What’s different about working on the business * (16:43) How Kirk approaches conversations with customers * (27:38) Tackling on-time delivery in any shop * (31:02) Building trust with your leadership teams * (40:47) How a new process can transform your shop * (45:24) The importance of becoming a better leader * (53:59) Creating a culture of continuous improvement
Resources & People Mentioned * Episode #57 with Mike Fritz * Episode #58 with Mike Fritz
Connect with Kirk Phelps * Connect on LinkedIn * Kirk@QuickTekMachining.com * Quick Tek Machining
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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Greg McArthur’s journey in manufacturing began as a child sweeping floors and cleaning mats in his father’s machine shop. Over the years, he gained hands-on experience, evolving from a lathe hand to a skilled CNC machinist, estimator, and engineer. Eventually, Greg took a bold leap, bidding on a machine sight unseen on eBay and figuring out how to transport and operate it—foreshadowing his entrepreneurial spirit.
In 2017, Greg founded NTL Industries in his garage while working a full-time job. By carefully building a financial foundation, he transitioned to renting a facility, leasing machines, and growing a team.
Today, NTL Industries is a full-service CNC precision machining shop in Sterling Heights, MI, specializing in defense, aerospace, agriculture, and automation. The company has grown to 11 employees and is moving into a state-of-the-art, 13,000-square-foot facility that reflects its ambitious trajectory.
From the beginning, Greg recognized the power of social media as a cornerstone of NTL’s growth. He embraced platforms like LinkedIn to build a following, share exceptional work, and attract new clients. Greg’s mantra is clear: if you’re not promoting yourself every day, you’re missing opportunities. By leveraging social media as a free marketing tool, NTL has gained exposure, received RFQs, and established a reputation for excellence.
In this episode, Greg shares his story, insights on growing a machine shop, and advice for young entrepreneurs in manufacturing. Whether it’s navigating an economic downturn, diversifying into new markets, or overcoming challenges like labor shortages, Greg’s practical wisdom is a must-hear for anyone looking to grow their business.
You will want to hear this episode if you are interested in... * [1:01] Introducing Greg McArthur and NTL Industries * [5:14] How Greg got into machining * [11:25] Growing the business despite challenges * [19:13] How and why NTL Industries diversified * [22:54] Leveraging social media for growth * [27:05] Growing into a 13,000 square foot facility * [28:47] How they purchase their machines * [31:37] What NTL’s hiring process looks like * [35:30] NTL’s growth trajectory * [41:02] The challenges they’re overcoming * [46:47] Meeting CMMC requirements * [50:05] Greg’s advice for young shops
Resources & People Mentioned * CyberAB CMMC Certification
Connect with Greg McArthur * NTL Industries * Connect with Greg on LinkedIn * Sales@NTLIndustries.com * Instagram * Twitter/X * Facebook * LinkedIn
Connect With Machine Shop Mastery * The website * LinkedIn * YouTube * Instagram
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Dave bought two very different precision machining companies. One makes large gears in small volumes, and the other specializes in high-volume contract Swiss machining and other production machining. As an outsider to the industry, and not a technical shop owner, Dave shows that it’s not only possible, but an advantage not to be able to do programming, machining and the technical work of a machining company. Instead, he provides resources, sets the vision and builds and supports the team while focusing on finance, sales & marketing, and the other things he has so much experience with. There is a lot of wisdom to this approach for scalability and ultimately company value. If you’re considering buying a manufacturing company, or currently own one and want to work ON the business more often, this will be a valuable episode to listen to.
Bravery, Grit and Can-Do attitude are in ample supply with Steve and Jamie Michon. They started a machine shop with 3 young boys, very little money, lived in Steve’s parent's basement, and bought a thrashed Fadal that Steve needed to completely rebuild before he could make parts on it. Similarly, Jamie knew nothing about Quickbooks, or the business side of running a machining company. But none of those things stopped them from realizing their dream. Thankfully Steve had a very supportive network of prior contacts and employers who provided them with work and allowed them to organically grow into the powerhouse they are today. This is a wonderful American dream story of a couple working side by side to grow a successful business and a family at the same time. I know you’ll love their story and this interview.
Steve's LinkedIn: https://www.linkedin.com/in/steve-michon-290091109/
Jamie's LinkedIn: https://www.linkedin.com/in/jamie-michon-8a78641/
Zero Tolerance Website: https://www.zerotolerancecnc.com/
Culture by Design: https://www.amazon.com/Culture-Design-individual-organizational-performance/dp/0692100784?dplnkId=d08a71d0-5681-4a63-93a3-8eb7f951265c&nodl=1
Even before Ashley and her husband Jason opened their doors, they nearly had to file for bankruptcy, because an insurance company deemed her more valuable dead than alive - because she was a stay-at-home mom. Thankfully, a wonderful human intervened and saved the business before it started. From there, this mission and values-driven company has exploded in growth and is changing lives and their community. After you listen to this authentic and vulnerable interview, you’ll understand why HTS Coatings is growing so quickly and doing so well. In fact, I think they perfectly fit the old adage of doing well by doing good! Enjoy the interview!
About HTS Coatings:
HTS Coatings is a full service thermal spray, welding, machining and grinding company. A break down in equipment is always a rush job and here at HTS we strive to get you back up and running with high quality repairs to meet your needs. We know and understand how to repair components and how to make them last longer.
Follow Ashley and HTS Coatings on Social Media:
Personal LI: /ashley-hunsaker
Company LI: /hts-coatings-llc
Website: www.htscoatings.com
Facebook: /htscoatings
X: /htscoatings
The Olson brothers, Brian and Mitch learned about winning, losing and grit on the racetrack. When it came time to move on from the dangers of racing, they decided to start a CNC machine shop, having never even turned on a CNC machine in their lives! Those lessons learned in the race paddock and on the track proved invaluable as they launched their business. With incredible determination to succeed and passion for their customers, continuous improvement, and a sales-driven mentality, they’ve grown to nearly 70 employees and 22 machines in less than 10 years, serving high-end industries like medical, defense and space. For any shop looking for inspiration on how to do things right and well, this is a can’t miss episode.
About OCD:
The team at Olson Custom Designs has a solution to complete it with the highest precision. We are a cutting-edge manufacturer supplying innovative services ranging from precision machining and fabrication to quality assurance and project management. Our team of Engineers, Machinists, Fabricators and Quality personnel, combined with our advanced manufacturing facility can provide you with the best solutions – as lean as possible.
Follow Mitch, Brian and OCD on Social Media:
Mitch's LI: /mitch-olson
Brian's LI: /brian-olson
Company: /olson-custom-designs
Website: www.olsoncustomdesigns.com
FB: /OlsonCustomDesigns
X: /OCDfab
Denny is the 3rd generation owner and President of Northside Machine Company in Dugger Indiana. His son is now working in the business as well making him the 4th generation of Smiths to be involved in the business. This role is one that Denny takes very seriously, and he is determined to continue making NMC Inc the best company it can be. In this fun conversation recorded live at IMTS 2024, Denny talks about how his family has build NMC into a large machine shop by focusing on things that move the business forward, taking over the downtown of Dugger, and how a move to be more realistic about how the company was with its communication and empowering their already committed team members has made a world of difference!
About NMC, Inc.:
A family-owned and operated business, specializing in precision CNC milling and turning of metal and plastic parts, as well as CNC fabrication, welding, and assembly. Founded in 1965 as Northside Machine Company, NMC has been at its current location since 1982, and after several expansions over the years, it has become the 41,300 ft2 climate-controlled manufacturing facility that it is today. Currently, we provide high-quality components to the military, firearms, and aerospace industries. After many years of working successfully in these markets, we feel we offer something special to our customers: On-time Service, Quality Workmanship, and Competitive Pricing. NMC has built a first-class reputation on these characteristics.
Follow Denny and NMC, Inc. on Social Media:
Personal LI: /denny-smith
Company LI: /company/nmc-inc
Website: www.northsidemachine.com
Facebook: /northsidemachinecoinc
After a near-death motorcycle accident, Jereme Rogers fell in love with the machining industry and decided that he wanted to own a shop someday. When the owners of TK Machine decided they wanted to retire, Jereme and they eventually came to an agreement that he would buy the shop. After finalizing the transaction, Jereme soon realized there was a lot more to owning a business than he ever realized, and that it was much harder than it appeared from the outside. When another local company recruited away his top 4 most experienced machinists, and years of tribal knowledge walked out the door, followed by his top 4 customers swamped him with new work, the dominos started falling. Jereme fought as hard as he could, but ultimately decided to close down the business. This is the first time Jereme’s story has been told publicly, and we thank him for the courage to share with the goal of helping others by being transparent about the realities of owning a precision machining company.
Follow Jereme on Social Media:
Personal LI: /jereme-rogers-17427389
Jason is the second-generation CEO of D&D Enterprises, an AS9100-certified precision machining company specializing in aerospace and other high-tech industries that was founded by his father and uncle in 1976. When Jason joined the company 25 years ago, he started focusing on some of the more business-focused aspects of the company, such as customer communication. That focus, as well as decisions to be widely diversified in their equipment capabilities, focus on sales and marketing, employee retention, and a host of other solid moves have lead to strong growth over the years. Jason freely shares many of the puzzle pieces that he’s helped the company put together, which have led to that success and made D&D the strong company it is today.
About D&D Enterprises:
We specialize in Horizontal Machining, Vertical Machining, Assembly and Kitting.
Established and Family owned since 1976, we have over four decades and three generations of knowledge and experience that give us a unique advantage in providing simple or specialized products. We are able to provide value and innovation by focusing on continuous improvement and streamlined processes.
Follow Jason and D&D Enterprises on Social Media:
Personal LI: /jason-davis
Company LI: /d-d-enterprises-of-greensboro-inc
Website: www.ddent-usa.com
Facebook: /ddenterprisesofgreensboro
Instagram: /ddenterprisesofgreensboro
Scott Harms knows a thing or two about highly automated CNC machining. Since he started MetalQuest Unlimited at the age of 22, he’s made millions and millions of parts on highly automated machines that he and his team have integrated themselves. Acquiring his first robot in 2011 and doing all the integration themselves, the now have 18 robots tending to their many CNCs, and they’ve invested significantly in their 3 Index multi-spindle machines at their second facility in Idaho. From explaining what it takes to build a culture of pushing forward every day, to the challenges of creating the ultimate process control, to the rationale for starting a second facility far away from their first, this episode is packed with actionable advice and infectious enthusiasm for this industry we love so much. Enjoy and learn.
About MetalQuest Unlimited:
MetalQuest Unlimited delivers unrivaled, full-service contract
manufacturing thanks to our innovative production techniques and customer-centered collaborations.
Follow Scott and MetalQuest Unlimited on Social Media:
Personal LI: /scott-harms
Company LI: /metalquest-unlimited-inc-
Website: www.metalquest.net
Facebook: /MetalQuestUnlimited
Instagram: /metalquest
Growing any business 80% over a few years is a major achievement. Doing it with a precision machining organization is nearly unheard of. And doing it well, without too much collateral damage, takes serious skills. Those are skills that Peter Doyle has, although he might not admit it. The growth story of Hirsch Precision under Peter’s leadership is really fascinating. Peter is a real student of leadership, business management and world-class performance, and he shares many of his ideas, tactics, and strategies in this great interview. Get your pens and notepads out and enjoy this conversation with Peter Doyle, CEO of Hirsch Precision.
About Hirsh Precision:
Hirsh Precision is a precision CNC machining solutions provider, partnering with engineers from the aerospace, medical, industrial, and scientific sectors. Visit us at hppi.com to learn more about how we can help with your next project.
Follow Peter Doyle and Hirsh Precision on Social Media:
Personal LI: /peter-doyle
Company LI: /hirshprecision
Website: www.hppi.com
Facebook: /HirshPrecision
Instagram: @hirshprecision
YouTube: /HirshPrecision
X: @HirshPrecision
Jim is a finance guy with a passion for machining and never giving up on achieving maximum production. Those passions have helped fuel the growth of Precision Tool Technologies and 168 Manufacturing which Jim leads. In this episode we go deep on the concepts, strategies and tactics of getting maximum production in a precision machining business. We also discuss company building with the team you hire, the tenants live by and the values that guide the organization. Jim is a high energy, fun, and humble guy that you’re sure to enjoy learning from.
About Precision Tool Technologies:
Precision Tool is an original equipment manufacturer of products for the prescription eye-wear industry and CNC machine shops. Customer's are worldwide and our product offering includes equipment, precision machined gages, jigs, fixtures, processing components, injection molded parts, fabricated stainless steel vessels, and custom components and equipment. We have 2 operating locations with engineering, tool and design, mold making, manufacturing engineering, and warehousing for products. We sell and distribute products worldwide.
Follow Jim Goerges and Precision Tool Technologies on Social Media:
Personal LI: /jim-goerges
Company LI: /precision-tool-technologies-inc-
Website: www.precisiontooltech.com
Facebook: /Precisiontooltech
X: @PrecisionTool
YouTube: /MrPrecision10
Gillen Young and his brother bought Custom Tool in 2010 and have grown it fourfold since, including buying another shop as well. One of the most interesting parts of this story is that Gillen has a regular full-time job and leads Custom Tool as CEO and President part-time. Gillen is also the Chairman of NTMA and has some great insights to share from his time at NTMA. Gillen shares the growth story of Custom Tool, and the things they’ve done to grow it so significantly. He also shares some unique insights about the power of connection, communication and sharing among peers and the greater community. For anyone interested in growing, buying or selling a shop, this is a can’t-miss episode!
About Custom Tool:
Since 1991, we have been a trusted supplier of precision metal working services and machined component parts. We manufacture parts used in various markets such as automotive fuel and filtration systems, oil field valves, surveillance equipment, and military hardware. Our customers consistently rate us high in on-time delivery with low rejection rates. We are committed to providing value to our customers with the services we offer and the relationships we build.
Follow Gillen Young and Custom Tool on Social Media:
Personal LI: /gillen-young-b2863b
Company LI: /custom-tool-inc-cookeville-tn
Website: www.customtoolinc.com
In this Part 2 episode with Mike Fritz of Quick Tek Machining, we first learn about the factors that make a shop saleable and valuable. Mike then shares his process for deciding what type of shop to buy, where the sources of possible deals are, and which specific shop he wants to buy. Then how to value the business and structure the deal. We then discuss how to structure the team and org chart so that he can rely on a team to run the business while he finds the next company to buy. It’s a simple and scalable model that anyone can follow to get into the industry, or grow within the industry to generate significant value for their shareholders!
About Quick Tek Machining:
QTM is a fast growing machine shop that serves many different industries including robotics, automotive, boating, motorcycles and more.
Follow Mike and Quick Tek Machining on Social Media:
Personal LI: /mikefritzrealestate
Company LI: /quick-tek-machining
Before Mike Fritz bought Quick Tek in 2022, he had been a speaker and consultant on building high-performing teams. He’s taken that skill set and decided to go all-in with the precision machining industry. After buying Quick Tek, he has quickly bought 3 more additional shops in the next 2 years. His approach is a model for how an outsider to the industry can have huge success, even without being an expert machinist. Mike is completely transparent about how he’s approached this and why he’s so passionate about supporting and building manufacturing companies. This is a can’t-miss episode, and it only part 1. Join us soon for part 2 as well!
About Quick Tek Machining:
QTM is a fast growing machine shop that serves many different industries including robotics, automotive, boating, motorcycles and more.
Follow Mike and Quick Tek Machining on Social Media:
Personal LI: /mikefritzrealestate
Company LI: /quick-tek-machining
Website: www.quicktekmachining.com
Paul sits down with John Neumann from Athena Manufacturing, a 200-person machining and fabrication company in Austin, Texas. John shares his remarkable journey of growing two successful companies in the manufacturing industry. Starting with a small six-person shop in 1995, John and his partner Bill Johnson scaled their first business to 100 employees in just 17 months. After selling the company and briefly retiring, they found themselves back in the industry, building Athena Manufacturing into the thriving business it is today. John delves into the challenges and successes they faced, emphasizing the importance of financial controls, job costing, and building a strong company culture. He also highlights the critical role of continuous learning and workforce development in maintaining a competitive edge. John’s enthusiasm and dedication to the industry shines, and he offering valuable lessons for anyone looking to build or grow a machine shop. Don’t miss this inspiring conversation filled with practical advice and stories of resilience and innovation!
About Athena Manufacturing:
Athena Manufacturing offers precision machining, precision fabrication, mechanical assembly and mechanical design services. Our customers include prime Tier-1 OEMs in the aerospace & defense, semiconductor equipment, and many other industries.
Follow John and Athena Manufacturing on Social Media:
Personal LI: /john-newman
Company LI: /athenamfg
Website: www.athenamfg.com
Before Nathan Byman started Wolfram Manufacturing in 2011, he learned a lot about what he liked and didn’t like about machining and management, at other businesses. He’s taken the best learnings (and a TON he’s learned since) to make Wolfram into a fast-growing powerhouse business that is extremely focused on technology, making chips ALL the time, and having very happy employees, who in turn delight their customers. That’s turned into a software product called OnTakt which helps them manage all the details to get that super high spindle utilization. It’s a powerful and winning formula that you’ll want to learn more about. Enjoy the conversation.
About Wolfram Manufacturing:
Wolfram Manufacturing Technologies develops, distributes, and integrates advanced technologies that enable manufacturers to run CNC machines more profitably with less operator attention. Wolfram utilizes the advanced technologies they offer daily in their production CNC shop. They are the exclusive Caron Engineering integrator for the Western US. In April of 2022, Wolfram released its software, OnTakt, a machine monitoring and production management software that systematically and permanently reduces machine downtime. Wolfram Manufacturing Technologies has an open-door policy, inviting customers and prospects to see the technology in action their Production Technology Center.
Follow Nathan and Wolfram Manufacturing on Social Media:
Personal LI:
Company LI: /wolfram-manufacturing-technologies
Website: www.wolframmfg.com
FB: @WolframMfg
IG: @wolframmfg
X: @WolframMfg
Matt grew up on the shop floor of Clinkenbeard, a business his father bought in the late 70s and he became a pattern maker. He is now the President and leads this incredible AS9100-certified company that specializes in highly complex 5-axis machined parts and highly specialized training devices for the defense and space industries. Picture a full-scale, 100% realistic model of an F35 engine for use by technicians learning to service these engines in the field. Super cool! And lucrative! While Matt doesn’t disclose their margins, they have exceptional revenue per employee, no doubt affected by their aggressive adoption of technology to increase efficiency, but also their specialization in niche industries where that specialization puts them in a great position to have strong financial performance.
About Clinkenbeard:
Since 1966 Clinkenbeard has served industrial and aerospace OEM’s with rapid turnaround complex machined parts and assemblies. We are a worldwide leader in the rapid prototyping and production of complex cast and machined parts and have the internal resources and the engineering horsepower to tackle large, complex problems with concurrent manufacturing engineering support.
Follow Matt and Clinkenbeard on Social Media:
Personal LI: /matt-gustafson
Company LI: /clinkenbeard
Website: www.clinkenbeard.com
FB: @ClinkenbeardM2M
X: @Clinkenbeard
Mactech is a fascinating business that specializes in on-site machining services and equipment. It’s a very different type of business than a traditional machine shop where all work is done in a facility. Their company history is a fascinating one, and a fun one, where we learn that hard work and fun can go hand in hand with great success. Learn about this great story and company in this entertaining episode that will surely leave you smiling!
About Mactech:
Mactech is one of the world’s foremost providers of on-site machining services, on-site heat treating services, and stress-relieving equipment. Mactech provides both products and on-site services for major industries worldwide including petro-chemical, pulp and paper, power generation and ship-building. Our key strength is the ability to assist you with routine and specialty applications – our on-site solutions team can handle any task and will develop solutions from start to finish. Mactech’s excellent reputation for short lead-time and quick response is unsurpassed in the industry.
Follow Joel, Luke and Mactech on Social Media:
Joel's Personal LI: /joel-wittenbraker
Luke's Personal LI: /luke-wittenbraker
Company LI: /mactech-on-site/
Website: www.mactechonsite.com
FB: @mactechonsite
The M&K Engineering story is a fantastic American Dream Story. From immigrant founding parents, to the kids taking over the business, leading to an eventual successful exit to a much larger manufacturer. Keith digs in deep on their story and the decisions and strategies that they employed to grow the team, the culture, and the client base. It becomes clear throughout the interview, why M&K was so successful. From learning from consultants and mentors, to their fanatical focus on culture, to intentionally building their vertical manufacturing capabilities, this is a brilliant study on how to do it right. Get your notepad out and enjoy this episode with Keith Bernardo.
Follow Keith on Social Media:
Personal LI: /keith-bernardo
Company LI: /blue-zone-capital-partners
Website: www.bluezonecapitalpartners.com
Mark Heston is the President of Colinear Machine in northern New Jersey. Colienear specializes in precision machined components and assemblies for the helicopter and aircraft landing gear industries. Mark and his partners bought the business in 2022 and have engineered huge changes and growth in the business in the past 2 years.
The turnaround story is one you won’t want to miss, and includes some difficult conversations with clients on some necessary price increases, some massive changes to how they plan and engineer their jobs, and a lot of intentional work on their culture and managing change with their team. Combine that with the insights that he shares having spent years on the supply chain side of the aerospace industry, with advice for shops serving the industry, and this is an episode you don’t want to miss.
About Colinear Machine:
Colinear Machine & Design's mission is to utilize innovation-driven engineering and manufacturing techniques to produce high-quality products for the aerospace industry. Our team of engineers designs and programs complex, high-precision parts utilizing top-of-the-line manufacturing equipment. AS9100 and ISO9001 certified, they are committed to maintaining the highest quality standards in the aerospace industry.
Follow Mark and Colinear Machine on social media:
Mark's LI: /mark-heston
Company LI: /colinear
When Greg Mills was diagnosed with cancer, he had only a few months to live. His children, Ashley, John and Megan decided they wanted to carry on the family legacy that their dad and mom had started. So they jumped into learning as much about the business as they could, with the precious few weeks that their father had left. From that challenging transition comes a story of rebirth of what Mills Machine Works would look like in the future. Ashley shares the inspring and personal family story and her journey to become the president of their family machine shop.
About Mills Machine Works:
Mills Machine Works, inc. is a second generation family owned Machine Shop based in Lawrence, MA specializing and prototype and short run production CNC milled and lathe parts for the Defense, Space, Aerospace, Medical Device and Semiconductor industries.
Follow Ashley and Mills Machine works on social media:
LI: /millsmachineworks
IG: @millsmachineworks
Website: www.MillsMachineWorks.com
Matt Wardle is the president and owner of JD Machine, a three generation family-run precision machining business in Ogden Utah with over 200 employees and doing $60M in revenue. Originally founded by his father, and now with Matt’s kids coming up in the business, JD Machine has realized huge success by focusing on their 4 key systems, core values and culture, and a continuous improvement mindset, among others. They’ve also endured some very challenging times - such as after 9/11. But with hard work and belief in the future, Matt and his team are now leading a very aspirational business that you’ll want to learn more about. Enjoy the episode!!
About JD Machine:
Founded in 1979, JD Machine Corp. is a world-class precision machining & fabrication shop that manufactures high value machined parts, sheet metal components and complex assemblies. JD Machine’s core services include: CNC Machining, CNC Turning, CNC Milling, Sheet Metal Fabrication and Assembly and Testing. JD Machine’s expertise spans a wide range of applications and industries with the ultimate focus on providing world-class precision machining services that meet and often exceed customer expectations.
Follow Matt and JD Machine on social media:
Personal LI: matt-wardle-a7a73014/
Company LI: /j-d-machine-corp.
Website: www.jdmachine.com
FB: /JDMachine
X: @JD_Machine
Allison is the co-owner of Win-Tech in Kennesaw, Georgia. As an early 20-something, Allison took a leap of faith, and a 30% pay cut to work at her neighbor's machine shop, with the hope that someday it would lead to something great. Fast forward 17 years later, and she owns and runs the shop with her co-owner! It’s an inspiring and fantastic story. With nearly 2 decades of experience under her belt, Allison has a lot of wisdom to share about running a thriving machine shop, and also extra insight into what any shop in the defense sector needs to be paying attention to in 2024.
About Win-Tech:
Win-Tech is an AS9100-certified aerospace machine shop, making custom parts per customer specification. They provide in-house manufacturing services and many processes to suite customer needs. Win-Tech has been a member of the community for over 25 years, and is proud to be a part of the small business community.
Follow Allison and Win-Tech on social media:
Personal LI: /allisongiddens
Company LI: /win-tech-inc.
Website: win-tech.net
Nathan Bourgeois is the founder and owner of Oroborous Space & Defense. Nate has an incredible story of success, founded from an audacious goal of building the best hardware that goes into space. That goal has driven him and propelled his company into a high-growth and profitable position, serving the who’s-who of the commercial space industry. You can’t miss this very inspiring and compelling story about why vision and mission is so critical to the success of a company.
About Oroborous Space & Defense:
Ouroboros Space and Defense specializes in multi-axis and mill-turn manufacturing solutions for complex, tight tolerance, and flight critical hardware.
Follow Nathan and Ouroboros on social media:
Company LI: /ouroboros-space-and-defense
Personal LI: /nathan-bourgeois-058219133
Derek Kowalski was the second employee of LOC Industries when he was hired at the age of 19. He’s now the VP and co-owner of the shop that specializes in complex manufactured assemblies for the defense industry. Derek shares his story, which parallels the growth of LOC which focused on doing work directly for the DLA and the government as their main strategy when they started. They now serve the who’s-who of defense prime contractors with a wide variety of manufacturing processes from machining, sheet metal, composites, plastics forming, injection molding, and more. It’s a great and inspiring story of success, so enjoy the conversation with Derek!
About LOC Industries:
LOC Industries was founded in 2009 to become a top provider of aerospace structures to various OEM's and the US Military. They are a small business that focuses on providing our customers with the highest quality parts as quickly as possible. These products can be seen on various aircraft, from the C-5 Galaxy and the B-52 Bomber; to the UH-60 Blackhawk and the AH-64 Apache.
Follow Derek and LOC Industries on social media:
Personal LI: /derek-kowalski-3b384b13b
Company LI: /loc-industries-inc
Website: www.locindustries.com
Mike Brown is the CEO of Computer Integrated Machining in San Diego and Tempe. They specialize in complex, multi-axis part and assemblies for the aerospace and defense industry - especially from hard metals. Mike shares his journey, lessons learned, and his approach to growing a thriving, profitable business that supports his Porsche racecar habits. From the importance of building written processes, and empowering your team, to building relationships with key vendors and customers, Mike candidly shares the recipe for his success at CIM.
About Computer Integrated Machining:
CIM encompasses the expertise to facilitate and deliver to our customers some of the most difficult and technical challenges in CNC Milling, CNC Turning, Additive Manufacturing, EDM Processing, Welding, Water Cutting and Component Sub-Assembly, while also providing experienced Engineering & Design support on your Products.
Follow Michael and Computer Integrated Machining on social media:
Personal LI: /michaelbrowncimsd
Company LI: /computer-integrated-machining
Website: www.cimsd.com
Robert Smith is the Founder and CEO of Smith and Company, a new machine shop founded out of the principles and best practices that Robert learned over 30+ years growing the family-run machine shop, Smith's Machine, his father started in the 70s. They found huge success by building robust standardization and processes for consistently reliable performance as they grew the company from doing repair work to being a world-class supplier to the Defense and Space industry. Those principles led to great success at Smith's Machine and are now serving him very well at Smith and Company. Robert's talent as a storyteller and company operator comes through loud and clear in this very engaging conversation about building world-class precision machining companies.
About Smith & Company:
Smith and Company, LLC is a precision machining and manufacturing company in Birmingham, Alabama. Our goal is to provide our customers with deliverables that exceed their typical quality, delivery, and cost expectations. Innovative thinking, a can-do attitude, and eighty-plus years of experience enable us to create a partnership that customers appreciate. Their team is equipped with the latest precision 5-axis milling centers from Hermle. Additive manufacturing platforms from Markforged enable 3D printing with metal and composite materials. They produce precision components, assemblies, and value-added services that are used in a variety of industries.
Follow Robert and Smith & Company on social media:
Personal LI: /robert-smithandcompanybhmal
Company LI: /company/smith-and-company-llc
Website: www.smith-al.com
IG: @smithandco.bham
Nate has been the President of Genuine Machine Products for the past 4 years. Genuine is a defense and aerospace shop working for high-end discerning primes. Nate shares his story of rolling up his sleeves and working alongside the team to improve processes, culture, continuous improvement, CMMC readiness, and much more. Nate’s passion for machining and the industry comes through so genuinely (pun intended)!
About Genuine Machine Products:
Genuine Machine Products, Inc. is a leading provider of high-complexity machined components and sub-assemblies for the Commercial Aerospace and Defense industries. They are proud to be recognized as being in the top 20 percent of ultra-precision machining facilities in the United States. As an ultra-precision facility, they have the ability to push beyond typical expectations to maximize product outcome with extreme quality and precision.
Follow Nate and Genuine Machine Products on social media:
Personal LI: /nate-ankrom-8161b068
Company LI: /genuine-machine-products
Website: www.genuinemachine.com/
Michael Tamasi is the President and CEO of AccuRounds, a thriving 2nd generation machine shop in Avon MA. Michael is a trained engineer and MBA and is a passionate advocate for the machining industry, the power of continuous improvement, industry associations (his first NTMA meeting was at the age of 12), corporate social responsibility, and the importance of company culture and growing and supporting their team. Michael exemplifies all the qualities that I’ve seen in successful shop leaders. And make sure you listen long enough to hear about the AccuFarm!! This was an inspiring interview for me and I know you’ll learn a huge amount from Michael on how to build a successful, enduring manufacturing business.
About AccuRounds:
AccuRounds is a contract manufacturer that machines and assembles precision turned components with critical tolerances and finishes for applications that demand accuracy. By focusing on operational excellence, we help get your product to market faster.
Follow Michael and AccuRounds on social media:
Personal LI: /michaeltamasi
Company LI: /company/accurounds
Website: www.accurounds.com
IG: @accurounds
X: @accurounds
Paul sits down with Eric Hagopian. His fascinating story starts with his grandfather's company Hoppe Technologies, which Eric eventually took over. Overtime, he sold that business and is now the CEO of Pilot Precision Products - the world's largest supplier of industrial cutting tools. He shares his business experiences, particularly in transitioning from being a parts supplier to becoming an assembly company. Eric also highlights the significance of investing in the company's facility to make it as well-equipped as possible to impress customers and create a positive impact. It's evident that his enthusiasm for ongoing learning and adaptability in meeting customer demands is a prominent theme in the episode, and we look forward to you gaining insights from the inspirational advice he shares. Thank you for being on the show, Eric!
About Pilot Precision Products:
Pilot Precision Products is the world’s largest supplier of industrial broaches and small, round cutting tools from duMONT Minute Man® Industrial Broaches and Hassay Savage broaching tools, and is the exclusive American distributor of Magafor® and GMauvaisUSATM products.
Follow Eric and Pilot Precision Products on social media:
Personal LI: /americamanufactures
Company LI: /pilot-precision-products
Website: www.pilotprecision.com
FB: /pilotprecisionproducts
X: @Pilot_Precision
My guest today is Tom Nathan, a former science teacher who ended up getting involved in the precision machining industry, and becoming the Managing Director of Total Precision. As my first international guest, Tom shares some great wisdom about his approach to learning the industry and being scientific in his thinking about how to grow and get the most out of the team and processes at Total Precision. Tom shares many noteworthy ideas and pearls of wisdom for the audience and I know you’ll look at your shop a bit differently after listening to this episode.
About Total Precision:
Total Precision was established in 1997 and has since grown into a well equipped Machine Shop with grinding, milling, turning and fabrication capabilities. Total Precision is committed to delivering precision manufactured products and services that consistently meet or exceed customer expectations while complying with the highest industry standards.
Follow Tom and Total Precision on social media:
Personal LI: /tom-nathan
Company LI: /total-precision
Website: www.total-precision.com.au
IG: @totalprecisionau
Kody Guidry is one of the driving forces behind the success of Coastal Machine & Supply in Carencro Louisiana. Their remarkable success comes down first and foremost to a deep and authentic caring of the employees that has been instilled in their culture from the earliest days by Keith, and Kevin, two of the original founders. Kody shares their secrets of success for how they’ve catapulted to success by creating robust business processes, executed by well cared for employees. As this interview will clearly show, it’s a formula that works!
About Coastal Machine & Supply:
Coastal Machine is an API Q1, AS9100D, ISO 9001 licensed and ITAR Registered CNC Manufacturing facility located in Carencro, LA. Coastal has been in business since 2004. They are a 100% paperless facility, and everything is ran through our digital manufacturing ERP system. This ensures efficient and effective throughput and allowing us to get updated information to and from the manufacturing floor immediately. Their processes and integrated Quality Management System, along with AS9100 and ITAR integration, with this system separate us from our competitors. It allows them to provide top notch quality and customer service.
Follow Kody and Coastal Machine on social media:
Personal LI: /kodyguidry
Company LI: /coastal-machine-&-supply-inc-
Website: www.coastalmachinesupply.com
FB: /coastalmachine
In this episode I interview myself, and share thoughts about the growth and story of Pro CNC - the machine shop I co-founded and owned for 17 years, as well as some of the themes and answers from my past guests. I hope you find value in this episode and let me know if you’d like me to share more of my journey. Comment or share on LinkedIn. Thank you!
Follow Paul on social media:
Personal LI: /paulvanmetre
Matt Boucher is the CEO of Machineosaurus Manufacturing Company - “Creating Precision with a Playful Roar”. He gave up a very successful career as the CEO of large manufacturing companies and decided to move his family across the country and buy a small machine shop. Matt brings his vast experience to that challenge with clarity and in a way that I’ve not heard described before. It’s a very thought-provoking conversation on how to build a manufacturing company with nearly certain success and financial return for all its stakeholders.
About Machineosaurus Manufacturing:
Machineosaurus is committed to quality. We are working to achieve ASI9100 and ISO 9001-2015 certification, and we have a robust quality control system in place to ensure that every project meets our high standards. Their team of skilled professionals is dedicated to rapidly delivering high-quality, cost-effective solutions to our clients. We have a fully-equipped machine shop with state-of-the-art equipment, including CNC mills and lathes.
Follow Matt and Machineosaurus Manufacturing on social media:
Personal LI: /matthewboucher
Company LI: /the-machineosaurus-manufacturing-company
Website: www.machineosaurus.com
IG: @machineosaurus
Ricaurte Precision is a technology-driven, 2nd generation precision machining business that serves many high-tech industries with high-complexity machined parts with highly automated machines, including multi-pallet 5-axis machining centers. Hernan didn’t originally have an interest in taking over his father’s business but has been deeply invested in learning the business and the industry for the last many years and is one of the most collaborative shop owners I’ve ever met. In this episode, we talk about striving for excellence in a business, technology adoption, culture (of course!) industry collaboration, and trade organizations. We also talk seriously about how difficult the precision machining business is with a healthy dose of realism. Enjoy this great episode.
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Dave Capkovitz is a serial entrepreneur who at a very young age owned several businesses. When he had a life-changing event and sold all but C&K Tool, he began a journey of learning to be a great leader and business owner, while balancing his life and family priorities. Dave tells the fascinating story of the growth of that shop, and his eventual exit and how he’s taking that knowledge, and what he wishes he had known at the time, to help shops today.
Dwain Dyer is the Owner of Concise Manufacturing Inc. which specializes in unattended 5-axis machining of high-complexity, feature-rich parts. Dwain blew me away with his thoughtful and intentional approach to how he’s building an “enduring organization”, which has many facets to it, from the technology they employ to their holistic approach to culture and employee success. Anyone wanting to build a successful company will find a ton of wisdom from Dwain! Enjoy the episode.
In week 5, Sean shares their need to do and document maintenance on their air compressor, so they dig into some more advanced uses of the equipment module. The guys also share their experience attending ProShop’s first Space Supply Chain Opportunities Webinar.
Lori Robertson is the Co-Founder and President of Cutting Edge Metals. With 30+ years in the manufacturing industry as an employee, Lori finally decided to bet on herself and start a machine shop almost exactly a year ago. She goes into quite a bit of detail about what she did to launch her shop, how she’s growing it, and the strong foundation she’s building for the future. From my years of experience, I can see that she’s making all the right moves and is poised for years of success. Everyone, but especially owners of younger shops, or soon-to-be shops will find tremendous value in this episode. Enjoy!
In our first repeat guest episode, Eric and John from KMM group (Episode 22) go deep on the planning and execution of the building and planning of their new facility and the physical merging of 3 different facilities into one. They share how they’ve been approaching this huge move with their team to aleviate the employee concerns of a merger of this kind. We also dig into the workflows of service work vs. manufacturing work that they see in their combined company, among many other topics. As always, the thoughtfulness with which John and Eric have approached this project and other topics is inspiring and worth learning from. Enjoy the episode!
Angie Holt is the president of Rathburn Tool & Manufacturing. Rathburn is a 40-year-old 2nd generation precision machine shop in Indiana that serves the automotive, medical, safety, industrial and other markets. Since Angie took the helm from the 1st generation, she and her sisters have made huge strides in professionalizing the organization and putting emphasis on sales & marketing, family succession planning, lean manufacturing and many other initiatives. We had a great conversation and she shares a lot of great wisdom and expertise, with humility…always the hallmark of a great leader!
Prosper-Tech was founded by Bob and Heidi Devroy after Bob lost his job at a large tool and die shop. With 4 small kids, they dug into savings and started Prosper-Tech out of their garage. Many years later they have a thriving contract machine shop business serving commercial space, aerospace, defense, medical and other industries. The next generation is now getting involved with the shop with the goal of having Bob and Heidi’s legacy live far beyond them. This is a great episode showing what is possible when you have a great pair of leaders working diligently together and pooling their respective strengths to grow a machine shop.
Nick Preece launched his machine shop, Preece Machining & Assembly (PMA) with no industry experience at all. He had gotten bitten by the machine shop bug by watching YouTube videos about machining and knew that was his path. At the age of 22, he bought a small machine, rented a tiny space, and started taking on projects - and learning a huge amount along the way. As a self-taught machinist and business owner, he admits he made a lot of mistakes, but learned from every single one. Today, PMA is a fast-growing and thriving shop. Nick’s approach to his business was inspiring for me to hear and I know you’ll be similarly inspired by his story. Enjoy the resident at Preece Machining & AssemblyPresident at Preece Machining & Assembly
David bought a 2-person shop in 2007, and has grown it for the past 16 years. As he made the difficult moves to grow his shop over the years, he always kept an eye on growth and the systems and roles it would take to achieve that growth. When Dave decided not to sell his shop to a 3rd party, he created a 5 year plan to have an employee take over the business and buy it over time from him. 18 months later, he’s working 10 hours a week, doing plenty of hunting, golfing, skiing, and taking 1 month vacations, while his former floor sweeper is being groomed to be the new owner of the shop. Dave is a humble, quiet-spoken guy, but don’t be fooled, he’s a strategic executor of his plan and has a lot to share about how to do that well.
Sue is the CEO of Obsidian Manufacturing and presides over 4 brands, the oldest of which has over 100 years of history! Sue shares how this 3rd generation family business has been able to grow these diverse brands for many years by focusing on marketing, people, culture, values, and much more. It was a great conversation that I know you’ll find great takeaways from that can apply to your own business.
Mike Heath got bit by the machining bug as a teenager. After learning some hard-learned lessons in shop ownership as a young man, Mike started a shop called Micor and grew it from nothing to over $14M in revenue before eventually selling it. Mike has a very thoughtful and introspective way of looking at being an entrepreneur and leader that anyone will appreciate and take some valuable lessons from. And to demonstrate how passionate Mike is about the industry, after his non-compete is over, he plans on starting another machine shop in his 60s because he can’t get enough of it!
Bill Berrien is a former Navy Seal, Six Sigma Black Belt, and CEO of 3 companies including Pindel Global Precision. He bought the company in 2012 when it was already 65 years old and has shaped it into a highly successful, and widely diversified machine shop today. They focus very heavily on investing in technology and people so that small, potent teams of advanced manufacturing professionals can have the same type of outsized impact that the Special Forces can have on the battlefield. I loved this conversation and I’m sure you find his thoughts on all the topics we covered to be thought-provoking ideas you can use to build your own business.
Mike Payne of Hill Manufacturing has been involved with buying, selling, or managing over 130 companies. He has bought 5 machine shops in the past 5 years. So he has a wealth of knowledge to share about what makes a business more valuable, what sellers are looking for, and how to make sure a deal gets done! We dig deep into that topic and many others on this great episode.
This is a special episode for me, as I got to sit down and interview my best friend and Co-Founder of Pro CNC, Kelsey Heikoop. I’ve worked with Kelsey for 30 years, 17 years of which were starting and growing Pro CNC. Kelsey and I talk about tons of different topics of how we started, grew, and eventually sold our machine shop. It’s a wide-ranging discussion that I hope brings insight and value to your journey.
KMM Group is a truly world-class machine shop near Philadelphia that specializes in doing high-precision and complex work for discerning customers. KMM is a merger of 3 companies that were owned by John and Eric. With over 100 employees, they serve the who’s who of OEM manufacturers across many industries. Eric and John share their respective company histories, and how they set the vision and values of their new combined company to build a lasting organization providing value to their employees, clients, and the world. We dig deep into the importance of coaching, and mentors, and how culture is the most important thing they have as they grow their company. They are clearly exceptional leaders, are should be an inspiration to manufacturing companies hoping to achieve even a fraction of the success that they have had.
Duyck Machine was started by Andy Duyck in 1981 when he was just 22 years old. It’s grown over the years to be a modern, technology and culture-driven company of 35 people. Anne is one of the next generation of leaders in the business and shares the remarkable story of their growth. She shares about their focus on strategic planning, being client-driven, and some pretty amazing generosity, the likes of, I’ve never heard of coming from a machine shop. Definitely listen to the end to hear what Duyck Machine is doing with their profits.
Jerry Mullins is co-owner of Western Precision Products, a very successful 2nd generation machine shop near Portland OR. They have leaned heavily into automated machining processes to serve the aerospace, defense and commercial space industries. With an impressive amount of revenue per employee, you’ll want to learn some of the secrets of Jerry’s success and how he and his brother have built WPP into one of the larger shops in the Pacific Northwest.
Brad Keselowski is a championship-winning NASCAR Driver, Team Co-Owner, and in his spare time, he runs a fast-growing and successful machine shop that specializes in metal additive manufacturing combined with finish subtractive machining processes. They’ve seen explosive growth in the past 4 years of being in business and works with clients at the highest level of space and defense. Brad shares how they’ve built their company, what kind of people they hire, what metrics matters to them and why it’s important to them to have an impecably clean shop. I really enjoyed this episode and I know you will too!
When Fred Stipkovitz was hired as the president of UltraTech Aerospace, they were looking at steep losses and had a toxic culture. In less than 1 year Fred and the team turned the place around to profitability and improved the culture significantly. They also risked it all by pushing back on a very large client who had caused them significant financial losses with some drawing errors. There are some really great takeaways from this interview that all leaders should hear.
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Ted Toth ran a 4th generation machine shop until they sold it to a German conglomerate. 10 years later, Ted is still loving what he does as a technical advisor. The secret to their family’s business was getting really good at a very specific niche, which made their company valuable to acquire. Ted shares the amazing story of his family business, and how they started from a very humble beginning to the world-class facility they have today making parts that are on Mars and outside the solar system!
Mitch is a machinist turned entrepreneur with an amazing story to tell. He started his career as a machinist in the 80s and eventually went on to found MFG.com, FastRadius.com, and most recently ZYCI.com which serves the aerospace, space, defense, and industries among others. Mitch has had a unique perspective having visited hundreds of shops around the world and he shares incredibly useful advice on the attributes of a shop and business owner that are important for success. Enjoy this rare chance get to hear firsthand from someone who knows the machining trade very well and has also founded companies that went public.
Aneesa is the CEO of Pioneer Services and has been working in manufacturing since the age of 11. In this interview, Aneesa shares the secrets of her success in growing a highly successful CNC machine shop. We learn about some of the major hurtles she’s overcome including losing 90% of their clients in 6 months and how they persevered forward. She shares about the importance of really living your core values, the importance of diversity, and much more! I’m sure you’ll be inspired by Aneesa and agree she’s an exceptional shop owner!
Bob is a second-generation shop owner, and over the past 47 years has led the shop to great success, with a focus on honesty, family values, and a lot of hard work. Bob shares the importance of core values, constantly focusing on new business development, the importance of industry associations, and pushing outside your comfort zone. The strategy has worked very well for Moseys and we’re honored to have Bob share his wisdom with you all.
Roger is the current President of the NTMA where he supports the machining industry with his work. But Roger has deep shop experience and has helped to lead and grow several shops, including one to over $100M in revenue. Learn some of his thoughts and ideas on growing a very large machine shop.
Melissa is the owner of M95 Machining. She’s a 27 year old dynamo who’s proving that anyone can be a machine shop owner. Her strategies for using social media to market her company, while also showing that this industry is inclusive and for anyone is inspiring and insightful for shops of any size. We dig particularly deep into some of the struggles faced by women in this industry and Melissa shows that confidence in yourself and your passion will help you prevail and chart a bright future!
Ken Frankel leads Three Sigma Manufacturing with a passion for learning, improving and studying what’s possible, both from a technical perspective, but also an intellectual perspective. A trained engineer, Ken brings a deep expertise and understanding of engineering principles as well as a philosophers mind on the systems and mechanisms of improvement of both the whole company and also detailed process optimization. In this very interesting conversation Ken shares his personal journey, with all the highs and lows of owning a precision CNC machine shop over the past 40+ years.
Matt is an incredibly down to earth, humble and solid business leader who’s grown MRS Machining to a leader in the machining industry. He’s deeply invested in being an advocate for getting kids excited about the machining industry and shares lots of actionable strategies for doing that well. Listen to Matt share his wisdom, including how food and t-shirts is the key to getting kids excited about working at his shop.
Kristin Carlson is the President of Peerless Precision in Westfield MA. Peerless makes very high tolerance and intricate parts for many industries. Kristin personifies an outgoing, passionate and driven manufacturing leader by getting involved in other organizations, boards, schools, and government programs. If you want a blueprint for how to get engaged to benefit both the industry and your own company, Kristin shows how to do it well.
In this episode, James Marzilli shares his journey from trade school, becoming a tool and die maker, and eventually starting his shop in 2011 when his grandmother co-signed on a loan for him. Jamie has a great story and an infectious passion for the trade and continuing to push himself and his team to grow, learn and improve every day. He shares tips on being decisive, helping his team see their paths for growth, his ideas on technology and investing in his team, and a lot more in this information packed episode.
Hartmann’s Inc is a large machine shop with facilities in Texas and Florida. They are a 3rd generation family run shop that is broadly diversified across many industries and ship product all around the world that support medical, automotive, aerospace, and others. Alan shares how they partner deeply with their customer’s engineering departments, empower their employees, get face to face with clients on a regular basis and other great ideas that has lead Hartmann’s to thrive for over 65 years.
Jemco Inc is a 40 year old AS9100 certified machine shop in the Seattle Area that is broadly diversified across many high-tech industries.
Justin Quinn bought a machine shop several years ago and has grown it significantly by focusing on modernizing equipment, embracing digital transformation, investing in marketing and sales, embracing industry groups, and ensuring that their core values are in alignment with their employees and their clients. Justin shares some amazing, insightful and actionable advice on growing a machine shop.
Jamie's story is a remarkable one. From the investment of love and support he received from family and friends when he was first starting his shop, to the sizable investment he puts back in his team today to ensure that Precision Machine is an amazing place to work, Jamie's story is a fascinating one to learn about. Jamie has some fantastic advice for any business owner on how to run a company with intention and purpose.
Carr Machine is a 50 year old company in Chicago that is broadly diversified and serves many industries including Aerospace, Medical and Defense. They have a strong focus on culture, core values and providing a First Class experience for their clients which is a formula that is working well for them as they have grown rapidly in the past few years.
Founded in 1941 - Located in Titusville, FL Precision Shapes Specializes in High Quality Precision Machining for the Aerospace, Commercial and Defense Industries. They are AS9100:D and ISO 9001:2015 certified. In today's episode we talk about their origins, how they carved out their niche in long bar machining, which they still offer today along with modern multi-axis milling and turning. We discuss their best advice for sustaining a competitive machine shop for more than 80 years, how relationships are the key to happy customers, and how they're making sure they are focused on continuously improving every aspect of their business today.
ADVANCED has been in business since 1979 by Steve Shortess and has been run for the past many years by his son Scott Shortess who is the guest on this episode. They specialize in machining complex parts for the aerospace, defense, oil & gas and other industries. They are a technology driven company based on strong ethics and values of customer service and excellence. In this episode Scott discusses their history and what principles and decisions they've made over the years that have led to their success.
Welcome to the Machine Shop Mastery Podcast! Our show will help elevate the importance of the machine shop industry and reveal secrets of success for machine shops by interviewing shop owners and leaders. We hope to inspire listeners to grow and elevate their own shops. Stay tuned for new episodes!