Monitoring a Real-time Customer platform with the Four Golden Signals based on Google Site reliability document
Mathias Nitzsche, VP of Engineering for the Global Data team at Delivery Hero, explains how the company was facing challenges in terms of making data discoverable. This meant that when trying to solve a problem, or execute on a new idea, 80% of a person's time was spent trying to find out who owned the data, how they could get access, what approvals were needed, and whether it was safe to use.